Screenshots
Keyword Volume Hits KEI Rank
shopping
22.83
38
shop
0.00
38
buying
38.56
24
1
app
0.00
18
1
prime
22.79
3
1
amazon store
0.00
1
amazon app
36.06
1
azon
15.29
1
amazon
80.77
1
Search Visibility
App name
amazon - shopping made easy
Description
International shopping Browse, search, get product details, read reviews, and purchase millions of products with amazon International shopping – now available in English, Spanish, German, and Simplified Chinese. amazon packs a variety of features and functions into this ample app, whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping. Tap the mic icon and use Alexa to play music, shop, tell jokes, listen to eBooks and more. Convenient Sign in with your existing amazon account to access your cart, payment preferences, and shipping options. Pay in your local currency with international credit or debit cards. Create or find a baby or wedding registry. No need to create a new account to manage your 1-Click settings, wish lists, or track your orders. shop just as you do on the web. Fast Instantly compare prices and check availability by scanning a barcode, snapping a picture or typing your search. Secure All purchases are routed through amazon's secure servers, protecting your personal, payment, and order information. International Delivery amazon now delivers to 100+ countries in as quickly as 3-5 days. Universal In addition to International shopping, you can change your settings in this single app to shop amazon.ca, amazon.co.uk, amazon.de, amazon.fr, amazon.com, amazon.it, amazon.es, amazon.cn, amazon.co.jp or amazon.in. In order to provide a rich experience and enable features such as voice shopping, shipping notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth.
Function over form
by SK12315 on 2019/02/17 16:37
Same great Amazon app across platforms but wish they would reformat for iPads
Pay your taxes!
by Mitchell Pash on 2019/02/17 14:55
11.2 billion in profits. Zero in taxes. Pay your fair share Amazon.
?
by 133mel2 on 2019/02/17 13:32
Free stuff?
Other countries
by pattyw** on 2019/02/17 13:01
The only thing I do not like is you don’t know what country you are purchasing the item from, which makes a big different in size of clothing, the return process is a hassle, takes longer to get of course. There should be something in the description where this item is coming from, so you know what to expect.
Love this app💯
by kasrode on 2019/02/17 10:24
I use my Amazon app almost everyday. I think it’s great, all right in the palm of your hand.
Bad app
by أبو عدي٥ on 2019/02/17 09:25
Baaaaad
Freeze issue with iPhone XS
by Cloudryder9 on 2019/02/17 07:37
App freezes and won’t unfreeze. I’ve uninstalled and reinstalled it, and now its just frozen on a white screen that says Amazon. Please do better Amazon. I pretty much buy everything from you. And seriously- people who are complaining about shipping issues and politics- this here is to strictly rate the app. Got a shipping issue- contact Amazon directly! I’ve been buying off Amazon for almost 20 years and never had an issue that couldn’t be resolved by contacting Amazon directly. If u disagree with the CEO’s politics and WAPO, delete the app and don’t buy off Amazon!
Bring back seller feedback tool
by L. Jacara Cunningham on 2019/02/17 07:30
No way to leave seller feed back and when we include it with product you leave it out.
Dark mode?
by NIX_34 on 2019/02/17 05:52
Love the app and use it all the time! My suggestion would be a dark mode. I think EVERY app needs a dark mode. Other than that it’s great!
Add on feature
by angiethekitty78 on 2019/02/17 05:10
The add on feature is so annoying. I just want to buy what I want to buy without having to spend over 25 dollars just for one product. I doubt I will be ordering from here if this feature is not changed or fixed.
Purchasing books on kindle issues
by corpandocon on 2019/02/17 02:26
The current IOS version for this application on the new 2018 version of IPads does not allow for the purchasing of kindle books. It sends a shopper into an endless loop with no option to actually purchase the books. I have to go online to the website in order to complete purchases. What is the point of having this application if I still have to go to the website?
$10 off
by ani2708 on 2019/02/17 02:11
I received an email which it says get $10 for your first sign in to the amazon app , don’t download it it’s a lie
Says no internet connection
by mad woman12 on 2019/02/17 00:21
So I tried to get on and order some stuff and it says that I have no internet connection. I tried to delete the app and redown load it and still nothing! If this keeps up I will be getting rid of my amazon prime that’s for sure!
Second Thoughts
by Jay112323 on 2019/02/16 23:59
I’m having second thoughts about using Amazon, given Bezos’ ownership of Trump-bashing Washington Post. I’m not comfortable giving them more money now. And irony of the day: Bezos protests violation of his privacy as he builds a surveillance state. And Chicago Tribune says “Amazon paid no federal taxes on $11.2 billion in profits last year, according to group's analysis”. Something is wrong with this picture.
Update UI
by calexgo on 2019/02/16 22:49
It would be great if you added iPad Pro size support. And also the UI is bloated and not really user friendly, and sometimes it seems the app is merely displaying a webpage. Could you update the app and simplify the app and make it more mobile friendly?
Rampant fake reviews.
by J Gantz on 2019/02/16 22:29
There are more and more seller writing hundreds of fake 5 star reviews and combining the reviews of SEVERAL COMPLETELY UNRELATED ITEMS. I can decide if amazon is inept or unethical, but either way it’s a shame. Booooo....
It’s the worst thing ever
by dillycool on 2019/02/16 19:33
I don’t know my package is coming Thursday when is coming March first in the end that’s stupid I ordered it Friday I hate this thing it’s the stupidest thing of ever heard And I am EP for $50 shipping I want my money back this is the stupidest thing I’ve ever heard of stupid stupid stupid
Absolute dog s***t app
by MOBmusic76 on 2019/02/16 19:30
The title says it all.
Not optimized for newer iPhones
by hannibal87 on 2019/02/16 19:30
The iPhone X’s have been out for quite a while, but Amazon hasn’t bothered to update for it. Makes things look kinda bad and the keyboard is awful to use.
Needs support for iPhone XS Max
by fadster_ on 2019/02/16 18:25
Needs support for iPhone XS Max
Browsing issues
by moneill71 on 2019/02/16 18:18
This used to be a great app. When I try to use the menu to browse, some sub-menus have no content. For example, if I pick the clothing, shoes and jewelry menu my only choice is random choice of about 12 brands (e.g. Nike, Carter’s, Calvin Klein, Amazon Essentials, etc). I can’t browse by women’s clothes or women’s shoes. The only choice is the random brands and no way to look at any other brands or browse several brands. Please fix this!
Read This!
by sarahsoraya on 2019/02/16 18:12
This app, has helped me so much. With it I have gotten so many needed things. Whenever I open the app, it always shows me things that are recommenders for me, or things related to what I’ve been looking for. Something on the app, that’s really helpful is search with camera. Whenever I like something and want to get it again, and don’t know what it’s called, I search with camera. This is a great online shopping place! I hope this helped you.
Poor logout in iPhone app
by Rosie222222 on 2019/02/16 17:36
Too hard to find where & how to log out first time you use. Frustrating. Should be a logout tab and easy to find instead of having to do a Google search just to figure out how to log out!
Amazon shopping made... annoying
by Nika11az on 2019/02/16 17:12
I've been an Amazon prime customer for years and I was happy to download the app, but the app itself crashes, is not responsive, and overall it's been a PIA so I had to remove it. I hate it that the featured deals and other things that pop up in my feed try to "force open" the app when I click on them and that I don't get the option to go to the same item via my regular browser. I walked away without purchasing at least a dozen times so far because of this stupid app. I guess my gain is Amazon's loss; apparently I didn't want/need those items that badly anyways, so I held onto my money and Amazon lost out on multiple sales. Not that they're hurting for revenue / profit. Oh well....
Login fails when using TouchID to enter password
by Jyunte on 2019/02/16 07:25
If you use TouchID on the 2017 iPad Pro, and you have 2FA enabled, then TouchID will not log you in - you'll get a password incorrect error. Steps to recreate the issue: 1) Sign out if already logged in 2) Manually sign in using username, then enter password, then your 2FA (eg. Authenticator App), check the box to disable requiring the Authenticator code on the iPad Pro. Press the login button. You will be logged in. 3) Sign out. 4) Sign in. Type in your username. Click Continue. 5) Select the button on the keyboard to log in automatically with the password saved by TouchID. Touch the fingerprint reader. TouchID enters your password. Press Continue. Amazon tells you your password is incorrect. If you try to log in manually, again, you will STILL need to enter in your 2FA code, even though you told the app not to ask for one on this device. iOS 12.1.4
New version is buggy.
by ChicagoJay on 2019/02/16 04:29
Figure it out! It is annoying.
The one thing standing between Amazon and 5 stars
by i hesitate to enter how i feel on 2019/02/16 00:22
No matter how often you complain! Or request a signature for order delivery! Your packages are going to be dropped off in plain site on the porch! Even if they have to issue refunds because the package they say was delivered never shows up at your house! Course that also assumes you can still order at the price of the original order!
Needs update and bug fixes
by fpdavis4 on 2019/02/15 23:30
Doesn’t show pictures in reviews, crashes often, many other little bugs. This app is a pain to use. You would think amazon would have enough money to hire some people to make a decent app.
Amazon Smile
by SamerTa on 2019/02/15 22:31
I can’t understand why Amazon Smile not included and why non profits don’t smile truly. Needs a change. " Thank you Amazon. Very happy with everything I have purchased in the past few months.
User
by Astvxsgji on 2019/02/15 21:54
Please proved an update making it easy in app to navigate from personal to business accounts without signing in and out every time. And I will increase rating to 5 stars Thank you
App Lagging
by HmongGuy1990s on 2019/02/15 21:29
It has been two or three weeks from now and since then the app started getting lag whether I tap on cart, show options menu, go back, etc. It took a while for the app to load. Other apps on my phone and iPad load faster than this Amazon app. Uninstall and reinstall the app does not fix the issue. There should be an update to fix this issue. I am using iPad Pro 10.5 and iPhone 7 Plus. By the way, browsing using the app is easier than the website. It took to long to load a page to the point I have to restart my Devices.I enjoy using the app to, but not that it have too many bugs that make the app slows down.
Scam on Amazon app
by quibanito on 2019/02/15 21:08
Do not use the amazon app the offer you a $10 to download the app and start using the app to collect your information only because you will never see the $10 credit for downloading the app, and then when you ask to a customer service rep they ask you to show them the pop up screen you got offering you that promotion like you would have known that a company like amazon would do that to you. That’s why I use eBay which is much better than amazon
This app has serious issues!!!!
by Chevyrugerchick on 2019/02/15 17:29
Ok, 1st issue: when browsing products, I click to read reviews and the review shows a completely different product. For example: I was looking at a bird feeder and clicked reviews and I was looking at reviews for a message ball. 😳😳😳😳 what in the world???? Not a fluke, this has happened several times. 2nd issue: I have tried to leave a review for a certain product 3 times now, I’ve submitted my review, the review says give it a couple of days. I go on with my life, come back to review something else- and low and behold there’s the product I’ve already reviewed 3 times. I’m done!!!! I don’t have time for this. I’m just trying to help other people with their purchases and this app keeps deleting the review. Grrrrrrrrr Please fix this app???????? Thank you
Amazon Application
by Futuretop on 2019/02/15 17:29
Great way of purchasing items on Amazon I would recommend this application for anyone. Amazon is doing a great job especially for Customer service. Definitely a thumbs up.
Hellooooo
by eldiabloilustrado on 2019/02/15 17:12
Alguien le puede decir a Amazon que Apple tiene nuevos productos uno de ellos llamados iPad Pro con una pantalla más grande y que necesita actualizar su aplicación para estos nuevos productos de Apple ?? ....Apple insisto ..necesitas exigirle a los desarrolladores que actualicen sus aplicaciones para los nuevos productos...porque bastante caros pagamos por los dispositivos para no poder disfrutar al máximo su pantalla
Slow unusable with vpn
by cfe34r on 2019/02/15 16:48
If you use a vpn the app is so slow as to be unusable. Times out if u try to order or look at cart
Scam
by Kaychick24687 on 2019/02/15 15:28
I revived an email saying if I downloaded the app I would get up to $15 in Amazon credit. I followed the steps and only received a $10 credit. You also have to spend $20 to get the $10. What they also avoid telling you is that you can only use the $10 on Amazon-only products.
Smile Donations?
by equalityfirst on 2019/02/15 15:14
Why not add the ability to donate via Smile?
Zoom
by DeeNickie on 2019/02/15 09:30
It would be nice to be able to zoom or stretch the screen. Just like when using web browser
FB scroll
by Bored II on 2019/02/15 09:00
Very annoying to see an item pop up on FB but when I tap the item are sent to a random page about Amazon. Link to item plz. If I decide to buy, I know what to do.
Zero stars
by Chommy7 on 2019/02/15 03:43
THIS APP LIES IT DOES SEND STUFF BUT IT LIE IT IS A LIAR ONCE YOU ORDER SOMETHING IT SAYS IT WILL ARRIVE TOMORROW EVERY DAY EVEN IF IT IS THE DAY IT IS SUPPOSE TO COME!
Sloooow as molasses on a MN winter
by MNTruckGuy on 2019/02/15 03:34
Come on Amazon... you’re an online store (basically “the” online store) and your phone apps are baaaad - slow? Check - freeze? Check - memory hog? Check - suboptimal UI experience? Check. I have Android and iOS devices and both suffer the same issues (iOS app is slightly better). Finally got to the point where I just had to uninstall the apps.... I’d hop online to order a couple of things and waaaaait... freeze.... reload... repeat several times.... what should have taken max of 5 minutes turns into thirty minutes (conservative) ... beyond frustrating. You guys should have THE best shopping app (and online/web) - you’re Amazon. Blazingly fast, slice and dice search refinement ability, and throw in some WOW. I expect more from the premier online retailer - don’t you guys at Amazon expect more from yourselves? Maybe a corporate or departmental goal of reaching an App rating of at least 4.0 (4.2 challenge) ... by end of 2019. Remember - you’re Amazon 🤓. Now blow us away 😁. I shop almost exclusively from you guys (and promote your site to friends). But it has to be from a computer (which had been slow lately too FYI).
Detailed order status gone
by CashDude on 2019/02/15 00:21
Bring back the detailed order shipping status on the “orders” page! I shouldn’t have to click on each item to see if it has shipped yet or now. Why are you taking away actual useful features and adding useless ones? Now, they just took away the “prime only” button and buried it in the search result filters. Amazon’s programmers are totally clueless. Also, Amazon needs to actually disclose what is going on in each update (bug fixes, feature requests, etc), rather than just putting advertisements for old features in the “what’s new” area. Just because you’re big doesn’t mean you can ignore the App Store rules.
Not enough control
by Cuuzzz on 2019/02/14 22:06
I can’t customize my account main page. There’s too much garbage on there with advertisers, suggested products and dash crap. I don’t want it on there, and have went through all the settings to turn it off and delete it. But it’s still there. I pay for the right to be here, and I don’t want that mess coming up when I come on my Amazon account.
Accessibility
by Lizzybat00 on 2019/02/14 21:24
I am extremely visually impaired. This app does not allow me to explode the screen so I can see the details. It also doesn’t come with an option to enlarge the text. I do enjoy the app but these improvements would be much appreciated.
Stop changing the way the App looks!
by Jackie3o3 on 2019/02/14 21:21
Every time they change the interface, it gets worse. I can’t even hit the Avg. Customer Review filter anymore and that is how I always browse my products. Now I use the web browser since the app is so junky. Please stop changing the interface for heavens sake!
Delivery was n
by unhappy with this service on 2019/02/14 19:24
Our package was not delivered to our front porch instead you put the delivery in the box. I am disabled with loss of use both legs and my wife isn’t tall. This why we signed out of this program!!!!! I am getting very very upset. Fix this crap and send you our front balcony. We don’t want any number just pict this order and deliver to the to our home!!!!! Don and Narumi Kambel!!!!!!
Can’t buy books
by Est M on 2019/02/14 19:06
For reasons I cannot fathom I cannot buy kindle books in this app and have to actually log onto a computer or web browser to do so. Since I can’t buy books in the kindle app this whole set up is utterly ridiculous
Scam!
by WILDWAVE on 2019/02/14 18:37
Amazon advertises a certain item. Then you go to their shop it now. And then never see the item you want when you shop for it! I call that a scam
Amazon, -What did you do???
by Jorge Jr on 2019/02/14 18:35
Why did you change the display of your merchandise and didn’t give an option to keep it the way it was, now every single description of every single item has these big huge letters that are all jumbled up on top of each other, you can’t even choose filters because you press one thing and it clicks something else because someone came up with the bright idea to enlarge the letters. It looks like I’m trying to order from a foreign country’s website. It’s terrible!!!! Put it back to the way it was. PLEASE.
Alerts
by Huffca on 2019/02/14 18:16
I am tired of getting alerts new items I have no interest in. Just because at one time I may have been looking for something in the similar category. It made me think that someone was hacking my account. I want to you to stop. I have called multiple times and attempted to get help. No one could help me asked to speak to a supervisor and was not connected with one. I followed the email instructions. Which are NOT user friendly. I don’t want unsolicited sales opportunities. If there is something directly related to an order then yes send me related alerts. So that I can be aware of what’s going on. But when I get an alert on something i did not order it makes me start thinking someone’s hacking my account. Please stop the insanity! As much as I like Amazon and in my Amazon prime I am going to spread my story and possibly And my subscription!
Not formatted correctly for new iPad Pro
by Jad11 on 2019/02/14 18:14
Jeff Bezos is the richest man in the entire world and he can’t be bothered to make the Amazon app stretch out to the full screen size of the new iPad? Ungreatful
Resolution + Aspect Ratio Way Off
by iamtags on 2019/02/14 17:29
I have the 2018 iPad Pro and when viewing the app, a large portion of the screen is chopped off on either side and everything appears large and ugly. It’s enough for me to avoid opening the app on my iPad.
...
by Chris0j7 on 2019/02/14 16:50
17+?
Sharing information with FB
by Privacy rights on 2019/02/14 16:00
I am horrified that I have noticed that items I have browsed on Amazon appear as adds on my Facebook page. I believe that is a violation of privacy rights and you should stop this invasion of my privacy. This is a reason I discontinued my Prime membership. Stop Discontinue
Urgent Msg
by Looney2smooth on 2019/02/14 13:16
I am on an Iphone 7+ and the app is telling me that there is no internet connection so i updated the app to its latest version and i an getting the same results ! I love this app please fix !!!!! I have a wish list to obtain
Um 2018 iPad Pro resolution support?
by Peterp9999 on 2019/02/14 09:49
How has one of the biggest companies in the world still not updated their app to support the new aspect ratio on the 2018 iPad Pro? The iPad Pro has been out for over 3 months now. Despicable
Slow
by RanaSjsu on 2019/02/14 05:50
The app is slow as hell.
I expect a little more.
by AMPalmerX on 2019/02/14 04:15
I really love this app, but I bought a gummy bear album CD album in December of last year and they never sent it. They told me that it had already been bought, yet it would get shipped to me by February 8 and it never came in yet. It’s past the eighth. I’m not really happy about that. I expected to receive exactly what I bought from you guys. I’m not leaving a five star rating until I get that CD. I really want to still give you guys a five star rating because of how much I love amazon plus I get a lot of slightly to severe damaged CD cases. I assume that’s not your fault, yet the fault of UPS since I met somebody who works there and he mentioned there’s no such thing as careful handling with even packages they know has breakable items in there. If I get that CD that I ordered, I will change the one star to a five star.
Price Range Filter? Where are you?
by Leecie924 on 2019/02/14 04:02
Why doesn’t Amazon have a filter for Price Range? I love Amazon and everything it about it, but I need a price range filter. This would help narrow down my searches way faster.
Not working
by Truth juice on 2019/02/14 03:30
I would love it if it worked!! Been down for months what going on??!
Home page
by kskippe on 2019/02/14 03:08
Come up with a home page that doesn’t have the items you think we want I’m so tired of seeing that freaking box that nobody ever wins !🤬
What happened to VoiceOver support?
by Mom24monsters on 2019/02/14 03:07
Word of mouth must not mean much to Amazon anymore, because as many items as I used to share until this update, I can no longer share items. I use voiceover, and Lord knows where the share button went, because now I can no longer share items with family and friends. Thanks Amazon, you just made things more difficult for somebody who pretty much shopped for everything on Amazon. That won’t be happening much anymore until this gets fixed. I know lots of other visually impaired people who used to shop the same way and won’t be able to anymore. Besides not fixing that issue, it becomes sluggish when scrolling through a long list of items when voiceover is on. The farther down you go, the more sluggish it gets, and it doesn’t get better when you scroll back up, if it even lets you. I have to close the app and reopen it in the app switcher before it will work properly. The sluggishness started with the update that I installed today.
Annoyed-Searching/Browsing Issues
by TryJoy26 on 2019/02/14 02:45
After I do a search on the app, I get the results, and of course, there’s hundreds and/or thousands of items that I filter through. I would scroll/browse though the list of items and select one of the items for more info on it, and then tap the “back” button (arrow) to get back to the browsing list. However, when I tap the back button, it sends me all the way to the top of the list. That’s very annoying after having scrolled through such a long list of items, meaning that I’m having to scroll back through every thing again and again every time I select one item for more info. Is there any way to fix this? I have the latest update, so I know that’s not the problem. Essentially, it’s time-consuming, annoying, and makes you NOT want to continue to look for something to buy. Please fix. UPDATE: Issues have gotten worse. Even with the update, the app lags horribly, it crashes in the middle of me browsing, and it goes into “still loading” mode for forever until I hit the back button and try again. It froze today when I pressed checkout while buying an item, and only after getting out of the app and then opening it up again, could I finally see that the payment went through. Please fix this buggy app.
1-Click is terrible
by Nicholas Blitzer on 2019/02/14 00:24
I was browsing through Amazon trying to find shoes for my brother. I then 5 days later I get a package with new Harden 3’s. Do not recall ordering it. The only thing I can think of is that I accidentally touched the one click button and ordered it on accident.
Being promised something but they don't go through with it
by SO ANNOYED PERSON on 2019/02/13 23:57
So I bought a product like I normally do through Amazon prime. This time it said it was delivered but it never got delivered even they said it themselves that it got mis-scan so I waited for 2 more days and it never came. So they said to reorder it and they will pay for the expedited shipping but it was a lie because I still paid for the shipping myself and never got refunded for the previous purchase. So in the end, I bought two times what I needed and had to pay EXTRA for the ship when I'm a prime membership myself. RIDICULOUS AND UNFAIR WHEN I WAS PROMISED AND THEY DON'T KEEP THEIR WORDS.
Please update Aspect Ration
by zoppe122 on 2019/02/13 22:53
Please Amazon! Update the Aspect ration for the new iPad Pro’s! It’s painful to use the old app on here!
Needs some improvements.
by the0nly0ne on 2019/02/13 19:25
Wishlist: - Make the checkout a full page instead of a tiny pop-up (on the iPad). - Accept ApplePay. - Allow AmazonSmile within the app.
Version 13.3.0
by e2the8th on 2019/02/13 19:12
This updated version won’t let me buy anything - the “proceed to checkout” button doesn’t work. Nice job.
Version 3.3.0 has broken Check-out button!!
by stoliosoda on 2019/02/13 19:08
I’m sure this will get fixed but wow guys cmon! Version 3.3.0 has broken Check-out button!!
Purchasing
by Lilirae1 on 2019/02/13 18:57
I love purchasing from Amazon! I can find just what I want and delivery is always prompt! I’ve seen a few bad reviews about the Amazon credit card but, that doesn’t deter me in the least. I use a reloadable debit card and I don’t have to concern myself with the problems of the Amazon card!
Broken
by Prince_Shadow on 2019/02/13 18:56
Im sad to have to write this review but the checkout button doesnt seem to work anymore. Will have to try online i guess. Anyone else have this problem. This new update is killing this awsome app
Cannot make a purchase
by MrMohgs on 2019/02/13 18:55
Through my cart I cannot proceed to checkout or access details to shopping cart items. First time for this issue.
Can not purchase from the cart
by monkEZ119 on 2019/02/13 18:54
I’m stock at the cart every time when I try to purchase something so I end up using safari. I have iPhone 8 Plus with true latest iOS.
Version 13.3 - Cannot checkout in iPhone Xs or 6s
by STPhotography on 2019/02/13 18:53
Cannot click on items in cart to see their pages, cannot see past 10 items in cart, and cannot checkout so...
Screen issues?
by The Rollercoaster Nerd on 2019/02/13 18:51
Everything looks like it should in my opinion, but for some reason I can’t tap on anything in my cart? Like it just acts as if I’m not even touching the screen. I don’t understand.
Unable to purchase items
by hippohippohippo on 2019/02/13 18:40
Like has been mentioned, the latest update —you can’t click Purchase (I’m my case I use an iPhone XS). I normally order at least twice a week. I can only imagine how much money is being lost. In my case, the wife went into town to buy items elsewhere. Talk about a major bug!!
Please Fix
by Klak15 on 2019/02/13 18:34
Last update caused other issues. Ap freezing up when trying to view shopping cart and check out.
Fine for shopping, but terrible for reviewing
by pernipicus on 2019/02/13 16:42
This is the only online retailer where you can spend thousands of dollars on and still not be “eligible” to review. Seems very ridiculous to me; Amazon needs to be less exclusive.
Influencer Pages
by JasonA2z on 2019/02/13 15:21
I would like to be able to access amazon influencer pages through the app. Customer service informed me that I would have to use a desktop computer to view pages on amazon. I only ever use my phone to order from Amazon and I know I would order more if I could see and access links through the app. Also, there would be more traction for pages if they could link directly to the app and followers could use their phone app to purchase.
iPhone Touch ID
by tonycaruso49 on 2019/02/13 12:33
Amazon sign in has never worked for iPhone Touch ID although the app has the option in its settings. Very frustrating signing on dozens of times each week.
The best
by Md. Luigi on 2019/02/13 09:51
Couldn’t live my life without amazon
Poor support for iPad
by rcope on 2019/02/13 06:20
Still no support for any iPad screens beyond the original. It’s been more than a year. The app looks terrible.
No shipping to Iraq
by Haider albadran on 2019/02/13 05:12
Why do not you provide shipping to Iraq, this is an injustice to customers in Iraq
Updated Review
by MyName5555 on 2019/02/13 04:52
Are you freaking kidding?! I update my review to commend your choice to return to common sense home page design, and you literally change it back to the crappiest layout ever in today’s update? This home page is ridiculously ineffective and counterproductive. I liked being able to see/return to items I was looking at, and their alternatives. This layout will kill your app usage. I might as well delete it, as I will not bother using it now.
Best ever
by nywebdev on 2019/02/13 04:48
No need for the website. App is great.
Still No iPad Pro Support
by sonic_tonic on 2019/02/13 04:27
And here comes another absolutely useless update that STILL doesn’t properly support the full screen on Apple’s latest iPad Pro 11 or 12.9 inch models, that came out months ago. Pathetic.
Not optimized for Xs Max
by LuisGabriel. on 2019/02/13 04:21
Tittle
Update for 2018 iPad Pro
by Sillyputty1967 on 2019/02/13 03:55
Love this app but have been patiently waiting for y’all to update it to accommodate new iPad Pro screen sizes.
Still doesn’t support iPad Pro 2018 11” screen size
by FoxMcWeezer on 2019/02/13 03:04
Still doesn’t support iPad Pro 2018 11” screen size. This product came out 97 days ago and you people have been sitting on your laurels.
Why prime
by Eng Ahmed Halawani on 2019/02/13 02:32
Why o should pay for prime or wait more than 2 months for delivery. 👎🏻👎🏼👎🏽👎🏾👎🏿
iPhone XS Max support
by tonywmd on 2019/02/13 02:15
Please, support iPhone XS Max and XR screen resolution. Your app looks like crap on those screens. I don’t get it, why is Amazon Go app already optimized but the main app isn’t ?? GO AND UPDATE YOUR APP!
Hey
by Sladyn_11 on 2019/02/13 01:54
This a great app it loads fast and has great deals and free shipping it all the stuff you could ever need
Holy, Holy Cats!!!
by usmc8408 on 2019/02/13 00:44
It’s 2019 and FINALLY there is “customer images” for tablets!! I thought we would have to wait another 20 years for this crucial feature. Now we don’t have to be locked into our phones anymore...I pray!!!
Amazon
by natalia markarian on 2019/02/12 23:44
I’m really not trying to be rude or anything but when I added my Amazon gift card it just wouldn’t work and it said I had no money on it which I had $25 on it and it literally stole my money and it wouldn’t let me buy anything with the card
Price match
by Kimberly!33 on 2019/02/12 23:01
Got to tell you, I buy a lot on amazon. I work in retail and don’t like to go out shopping after working with the public all week. I recently purchased an item that went on sale the very next day. It was only about a $5 difference but I reached out through chat to amazon to price match. They said they would help me with that after I received it. I went back to chat today to see about the credit, and nope they wouldn’t do it. Was really surprised and disappointed. They always take care of there customers but I found out now, apparently they won’t.
“STILL LOADING”
by melisss425 on 2019/02/12 21:53
Using the internet is quicker & never has a problem loading like the app does
Where is my PACKAGE???
by Idog17 on 2019/02/12 20:21
Hello I’m here to complain about tracking my orders. I order my package on Sunday and did ONE DAY SHIPPING and I haven’t receive it today.? So what NOW ? ..... I went on UPS SITE and found that there was a mechanical problem. Why doesn’t amazon get notified about that so people know when the package arrived? Plz update your tracking and packaging features!!!!!!
THE WORST
by Raygar49 on 2019/02/12 20:09
Hello everybody I would not recommend using amazon at all. I got $85 in gift cards on Christmas. But because I used a credit card that was not mine and it was on YouTube it was also a gift card they say that I will not be able to purchase or buy anything I’ve called them texted them and they say that the gift card money is lost all I can say is that I was going to pay with my debit card for prime but seems to me that they don’t want to fully fix my problem.
Annoyed-Searching/Browsing Issues
by TryJoy26 on 2019/02/14 02:45
After I do a search on the app, I get the results, and of course, there’s hundreds and/or thousands of items that I filter through. I would scroll/browse though the list of items and select one of the items for more info on it, and then tap the “back” button (arrow) to get back to the browsing list. However, when I tap the back button, it sends me all the way to the top of the list. That’s very annoying after having scrolled through such a long list of items, meaning that I’m having to scroll back through every thing again and again every time I select one item for more info. Is there any way to fix this? I have the latest update, so I know that’s not the problem. Essentially, it’s time-consuming, annoying, and makes you NOT want to continue to look for something to buy. Please fix. UPDATE: Issues have gotten worse. Even with the update, the app lags horribly, it crashes in the middle of me browsing, and it goes into “still loading” mode for forever until I hit the back button and try again. It froze today when I pressed checkout while buying an item, and only after getting out of the app and then opening it up again, could I finally see that the payment went through. Please fix this buggy app.
Amazing
by Mia's outstanding shows on 2018/12/26 13:34
Hi, I just ordered a wallet and it is soo cute and really cheap. I love this app so much and most of the things are fairly a good price. They have almost anything your looking for and you can get the prices organized to what you want from cheapest to highest. Or vise versa. You can also have it by rating. There is one thing that I would add and that would be for the bag. I like being organized and having some things I like in the bag so I can get it later but some things I just want to have on a separate bag from others, like Christmas gifts for friends/family and have them there when I want to get them for Christmas or there birthday. It would be nice to have a folder or something for that. I love the app and I just wanted to suggest that idea. Keep up the good work!
Crashes to main screen
by --axeofwyndham-- on 2018/09/02 12:09
I'll start by saying I understand why this probably exists-my phone is a bit older, so I think that's a fair enough point to make considering the problem very well may just go away if they sit on it long enough. That said, this phone still keeps up with a number of other apps that load up and display what should be much more burdensome content. The only explanations I can offer would be poor optimization, a bug that causes an overflow on older devices but muscles through/times out and continues on stronger phones, or else the app just crashes because of something that happens at launch or because the data collection is a bit too aggressive. Curiously, the app works correctly when launched from a browser instead of from the home screen. When it does work, the app keeps up pretty well with their reputation for user experience, though I'd personally put product reviews up higher because I research everything I buy online. I haven't actually bought anything through the app, I've mostly used it(when it works) to browse in the fairly small amount of time I've had it, but for what I am shopping for it's a lot less complicated to just use a different shopping app, like Newegg, to find stuff that may interest me.
Font Inconsistency & Lack of Zoom
by yadoniya on 2018/06/24 20:57
The font is a complete eyesore considering nearly all other highly visited sites/apps (and my entire phone!) use straight arial-derived fonts. I genuinely thought this was a bug when I first saw it and tried to fix it. I know it’s something to get used to, but please at least format it correctly. There’s inconsistencies in which the old font is still shown for certain text. Some of the text will have improper spacing, making it look like a jumbled mess on item pages. The whole look of it reminds me of shady independent websites that you’re hesitant to trust your money with. Please consider changing it or giving us the option to change it. There’s also no way to zoom in on customer review images now. It was buggy before but now it’s just gone? It’s helpful to be able to look more closely at the images to decide whether I should purchase the item.
What the heck?
by Bete Noire on 2018/03/22 01:32
I never had a problem with this app until the most recent update. All of a sudden, I can't tap on an image to view it in full screen mode, no matter what I tried. Completely closed the app, restarted & tried again - no good. Completely closed all apps running on my iPad, did a full power down & restart, then opened this app & tried again - no good. Finally deleted the app & reinstalled it, picked a random item & tried to view the image in full screen. Yay! Success! NOT!!! Why? Because after that, everything else I tried to view in full screen brought up the image of the first item, (a cat toy), I'd successfully viewed that way! So, like I said, what the heck?! Update: Downloaded the new update and this annoying glitch still isn't fixed. It's even gotten a little worse, since uninstalling & reinstalling is only good for one full screen viewing. Once you restart the app, you can't get a full screen view. My patience is wearing thin.
Don’t even know what’s going on with this app anymore...
by griffmel on 2018/02/03 02:04
Let me start by saying I used to absolutely ADORE this app. However, in the last few updates everything has gone to hell in a hand basket. Adding items to the cart? Works just fine. Purchasing said items in cart? Nope. No can do. Every time I click on the place order button, it acts like it’s processing the order then just reverts back to my cart with the items still in it. The only way I can purchase anything is if I use the one click option. Also, the app will randomly ask me for my password when I have been logged in and using the app for some time and then tell me its wrong. Yet nothing changes except I have to force close the app and start all over because it's stuck in this stupid password glitch. Same thing happens whenever I try to look at anything with my account. It will ask for a password and tell me it’s wrong or that an error occurred and make me force close.
Issues with latest update
by Kevin8226 on 2018/09/28 12:46
Search feature brings back incorrect results when Im logged in with my account. When I try to search for a particular item and I am logged in to my account the search results are way off the mark. If I log out and search again for the same item I get the correct items in the search as well as the correct prices. This is also happening in the iPad. If I want to see the correct results I have to go through suggested items or sponsored items or items that I have previously bought and then search from there without using the search bar so the results are accurate. If I do not do this and go directly to the search bar the results to come back are incorrect. To the extent where the names of the items are wrong and the prices are way higher than if I search the item through sponsored or related results.
User friendly
by DDjanchi on 2018/05/12 15:32
I like the app. Very user friendly in general. No issue so far. I actually have a suggestion, not for the app but for the buying experience. It would be good to be able to update the amount for the monthly payments. When you choose the monthly payment option for an item, there is no way to update this option in order to pay in less months. I bought this item that had a 5 months payment plan and I wanted to pay it in two months according to my financial previsions. The suggestion I got from the customer service was to pay at checkout and call to pay the rest as a one time payment. And I get that this is because there is no feature yet allowing us to update. So it would be great to have one. Thanks.
No browser history, and annoying pop up in cart.
by Casting Fool on 2018/03/09 00:39
I give up. You have a perfectly serviceable app, and some caffeine infused developer screws it up. No browser history, no convenient menus along the top of the app, pictures don't work, just a mess. Please hire developers in the 50's and 60's, just so we have mature, careful, seriously thinking of the users, people working to improve the app. Children love toys, users love utility. Stop hiring children to do adult work. What a mess. 1. Last update removed the browser history, along with the ability to remove items from the history. Sometimes I look at an item, but do not want it, or associated items, from showing up on my home page. Why do developers change things without actually thinking about what the customers might want? 2. Whoever thought up that pop up in the cart needs to be reminded that things like this pop up annoy customers. I save items in my cart so I can either find them later, or wait for a price drop. I don't want that pop up jumping in every few items as I scroll through my cart. Don't care what others are buying, it's MY cart. Let alone, actually seeing something in that pop up that you might be interested in, only to have it disappear so quickly that you can't click on the item. AND, it shows items to the right, but it doesn't scroll sideways!
Search in wishlists
by DD&CoCo on 2018/05/19 06:36
I miss having the search option in wishlists. The update before the more recent one brought it back but the most recent one took it away. Also there is issues sometimes when I look at reviews and try to select most recent. The page will stay blank when I try to select one and it won’t let me choose most recent. If you don’t bring the search back maybe you could add a wishlist option for ordering items in alphabetical order. A few updates later and I’m still not able to search through my wishlists. Things were so much easier to order and find when I could search that way! I can’t use control F on my computer because sometimes every single page in your list doesn’t load.
Bring back the wish list tray
by UXorcist on 2018/05/19 02:14
I used to use the wish list tray constantly because it was the fastest shortcut to get back to items I was considering for purchase. Now I have to go to the menu, lists, pick a list, and then scroll them full screen. Before I could just us the tray to quickly compare multiple products by just tapping from one to the other in the tray. Now I have to drag something I don’t want into the tray to get it to appear, only to have it disappear as soon as I look at a product. It takes me 10 times as long to shop now, and honestly I’ve just about stopped using the app altogether since they ruined my favorite feature. Come on guys, phones are huge now, I don’t need the extra 40 pixels of real estate. Give me the ability to toggle tray behavior in settings, or I’m done.
Frustrated Registry
by JBoom!? on 2018/02/12 21:29
I’m in the process of making a baby registry. First, when I click on items in my registry it will not let me view them. At all. Can not view size or any other details. Can not delete item. Nothing. Second, I can not just add items to my registry. First I have to add item to a list. Then go into the list and “move” it to my “baby registry”. A nice feature to add and I am so frustrated that it’s not a feature at all, I (and probably many other registry makers) would like to be able to go back through and group certain items together. For instance, I would like to group a specific shirt with a specific pair of pants with a specific pair of shoes with a specific hat,bibs, onesie, etc. Or a certain sheet set with a certain blanket. It would be easier for the gifters as well! No organization :(
It ok
by chroko29 on 2019/01/30 04:50
It must be ok cause I buy a ton of stuff on this app. But yeah it is lacking some important options that the web site has such as different choices. An annoying thing it does is when you are looking through the deals of the day it often times loses your place. You will be way down the list, click on an item to see it, then click back to the list, only to have it zoom you way back to the top of the list. Yep many times that has been when I just say “ok, I guess that means I’m just done looking for deals”. And close the app. But otherwise it works great on my iPhone XR. Hint: if you are not using the iPhone X or up you are practically living in the dark ages. Give up your silly iPhone SE and join modern times.
Seems much slower and have to reload
by still gonna use it on 2018/09/05 10:36
This latest version seems like it has introduced some very pesky flaws. First issue is when I open the app, start typing into the search window and the letters are not showing up as I type them. Example if I’m trying to search for “generator” and after typing “generator” into the window, It used to automatically fill in as I type but now it misses the “ge” part of the word and the word “nerator” is showing in the search window. Obviously there is nothing called a “nerator” so it doesn’t show any search results. The other issue I (and others I know) are having is when you have an order in shipped status, the tracking link shows up for a split second and just goes blank, if you go back and hit the update link a second time it is fine but this is annoying.
Just use a browser
by 420bAkfag on 2019/02/01 23:09
I downloaded this app because they were doing a deal, I’ve used it for a while now and I’ll be going back to using the browser. The “go back” option isn’t available everywhere, so if you’ve been looking through a bunch of stuff for awhile and accidentally hit the wrong button you can’t just go back, you have to do it all over again. This seems like such a stupid thing to do, just make it so you can go back whenever! Also there is no option to go forward, you can’t jump back a few pages to check something and then jump back forward, you have to navigate a bloody maze of you want to do that. It’s layout is pretty much the same as the browser layout so there is no advantage to having this app taking up storage on your phone, and using the browser lets you go back and forth. So stupid, fix this and I’ll rate it higher
Problems with iPhone X??
by WoundedWarrior on 2018/01/03 06:33
I’ve used your app since you ever had an app! Never ever had issues! Because of that I give 4 stars. It worked a couple weeks back but been having problems the last two weeks. I can search and look up items as normal but when I click on one of the thumb links to read details about a product or buy a product. It’s a blank white screen that dimly flashes. (White and grey)?? I restarted my phone and everything else I think to do on my part. Nothing works. I understand it may also be problems with current bugs on iOS 11? Either way. If this isn’t just me, I can see it seriously being a problem. Anyway, Thank you, and everyone have a Happy New Year!
Eh
by chelle7700 on 2018/10/17 21:18
I love this app for the on-the-go use; using my phone instead of having to be at a desktop. However, there are many features that seem to not appear anymore. For example, when multiple items ship together - clicking on “orders” shows you the individual items. Once you click an item that shipped with others, it sometimes says “+2 more” (or however many extra items). You used to be able to click that to see what other items were in that shipment. I’m trying to track when certain items will get to me, but I can’t see what shipped with what, therefore leaving me unable to know when I can expect those items. It’s frustrating because it’s something so small that I used so often, but know it’s gone.
Payment glitch
by Sermac85 on 2018/10/23 00:23
I don’t understand why this happens but if you have old payment information, your item will not be purchased or shipped and the app will not notify you. Also even if you update your payment, you have to delete all other previous payment card or else your order won’t be processed. Also the app will register that your item has been purchased but will not be updated until later. Extremely frustrating when using your 1- click button only for the item not to be bought when I look at my orders tab. I have been cheated on overnight shipping two times already because the app will not select my new payment information. Maybe have the app select your most recent or previous payment.
Makes shopping frustrating
by Sweetnstarryeyed on 2018/09/01 19:34
I use this all the time on an iPad and iPhone because I have Prime. Problems I’ve noticed on the iPhone & iPad are while reading reviews you will keep reading repeat reviews because it loops back & you’ll question your sanity as well as waste your time. Another, on the iPad app you can’t see customer photos which makes reviews less helpful, but you can see them on the iPhone, so I have to open up my iPhone if I really want to see customer photos. It’s been a long time and I’ve updated these apps many times, but never an improvement to those issues. I would love this app if you could fix those bugs. I also don’t care for the item drop wishlist, I find it more annoying that I have to click it away after accidentally pressing something for too long.
Version 11.8.2 has annoying bugs with Search
by TravyBaby on 2018/04/22 21:43
I don’t know if the bug was introduced in an earlier version or what, but it’s annoying how searching for an item always fails when you first launch the app. It always takes you to their ad, such as for Echo dot, and when you go back to the search field, it doesn’t even recognize your search as a previous search so you have to start over. In addition to that, the annoying introduction of the delivery location right below the search field seems to interfere with searches, as well. If you try to select the top search result, it seems to think you’ve selected the Delivery section which is “underneath” the top result. I think the same thing might be happening with the bug first mentioned above, where hitting the Return or Search results brings up the “featured product” instead of the actual search.
Don’t waste your money!
by mandycb74 on 2018/02/25 17:49
Why pay $100 a year for 2-day shipping when it’s a gamble whether or not you actually receive 2-day shipping? If it’s not going to ship in the amount of time that you pay for, why not just disclose that! I am incredibly irritated, as I ordered something Thursday only because the app claimed it would be here yesterday. I NEEDED a broken piece of my breast pump for work today. If I had known it wouldn’t arrive till the FOLLOWING WEEK (even though the item advertised WILL ARRIVE BY SATURDAY), I would have just spent the extra money and bought it at the store when I had the chance. However, I had no updates saying the order would be late. I returned home last night with no order and the tracking says it won’t arrive till next week. I am currently at work in a lot of pain because my pump will not work without it. See if I pay for my membership next time around!
Reduced search features with each update
by Coffee Fiend 10 on 2018/08/20 08:21
Over the past 2 years the app has lost search features, one by one. It appears to be an intentional pattern vs. severe oversight or poor planning. Can no longer sort by ratings or amount and see all products within the already poor refined group. The app will preselect specific results - I assume those merchants that have paid them extra to do so. Without the newest problem noted above, the search terms are bringing up results that are not related to what you’ve typed into the search bar. Example: type in paper mache box - you will get a glass lid for a pot. WHY? If you specify a specific vendor, you will still get a dozen additional vendors mixed into the results. WHY? If you search by department you will frequently see results that should not be under the department or sub department. Example: you can be searching in groceries and find clothes in the search results. Please start enforcing some quality control in these areas. I have chosen to not purchase items advertised under the wrong category or have wrong photos. I have also started shopping more on other websites, in search of one that has better controls in place.
Update iPad screenshots
by Mallard06 on 2018/06/02 18:35
Glad finally gave the iPad app some love. But now you need to update the iPad screenshots. The dated screenshots are uncharacteristic of Amazon’s usual attention to detail. ‘Swipe Right’ [to go back to the previous page in the app] does not work after you drill down into ‘Description’ or ‘Features & details’ sections of a product page. It seems to correctly on from other pages. Please fix this issue on these pages. Also it would be great if you could swipe down on the enlarged product photos to return to the main product page; similar to how swiping down on a photo in the iOS Photos app allows you to return to the Album View.
Way Too Cumbersome!!!
by prozacpez on 2018/04/05 23:01
Sometimes simplicity makes a big difference! On a computer or a large tablet with a larger page, some of the suggestions or history might be fine but when I’m on my little iPhone making a quick purchase, all I want is the ability to search for products and prices, add to my “shopping cart” and check out. Things like lines of history and a collection of dash buttons are a horribly obnoxious waste of my time and have on occasion made the shopping experience confusing enough for me to close the app and look for the same product on google, Walmart or another app or web site. My time is too valuable to waste on superfluous web and app gadgets! Please fix your app or provide a simpler version for sensible shoppers with limited time!
Landscape mode lost-UPDATE
by Bubblez on 2017/10/22 19:30
I have used this app frequently with few glitches or problems. I loved the freedom it provided since I primarily use my iPad for day to day use. Sadly though after the latest “update” the landscape mode seems to have vanished. This is a major problem for this consumer because I only use my iPad in landscape mode. I sincerely hope that the developers are speedy in the remedy of this extremely inconvenient glitch! Update! The glitch was fixed in short order and the app is back to full use! Thank you so much for you quick attention to such a small but very annoying issue!
Very frustrating and disappointed by my app experience
by Blaze nick on 2018/01/31 16:15
I used this app for a couple of years and had no problems until I’ve recently made purchases and my account gets locked. I thought I forgot the password and went through the reset process, but I can’t access my account because of security reasons, very confused on how and why my account is locked. I put in my billing and address in, I’ve confirmed that everything is mine months ago. Once I get my account locked I have to do everything again, and wait additional days to confirm its mine again. I’ve made purchases that was as cheap as $25, but when I try to buy my college textbooks which is about $100 or more, this is when the problems occur. This app is frustrating and problematic.
Can’t purchase from my app
by Horselovermom on 2017/10/16 15:03
If I go into my wish lists and try to order something for me or friends, first it doesn’t recognize my login and says there’s an error. I can go out if it and hit the list again and it comes up. If I put items from my friends wish lists in my phone to purchase and hit proceed to checkout, it asks for the shipping address but will never go past that page. I have to go to my desktop to order the items. Talk about irritating! My Touch ID won’t work to sign in either. I have an iPhone 7 and this started before the 8 came out. I have all of the latest iPhone updates and the app is up to date. This has been going on for weeks! This REALLY needs to be fixed!
Search Feature Only Pulls Up Promo Items?!!?
by WildernessBarbie on 2018/03/30 08:50
I don’t know what happened, if it’s some bug with my new iphone X, but now when I go to search for something, it won’t let me select from the top several most closely matched search term suggestions, and then one it does let me select from doesn’t actually pull up that item, but rather some totally unrelated crap from their lightning or promo area that’s not remotely what I want. For example, I typed in “bean bag” and it pulled up some deal on a fishing reel. “Picture hook” got me a Fire tablet. I also can’t use the button in the upper right area to change between my lists. Many functions in the upper area of the screen appear to not work off and on. Tried deleting and reinstalling. No change. Way too frustrating, please fix!!!
Wish List Shows Your Greed
by TwuFan on 2018/01/15 00:01
Putting that annoying wish list bar and stealing my screen real estate is dispicable. It also breaks some top menu stuff and video play on products. It basically locks the app at times. And your latest "update" shows how clueless you are. Fix the top menu freeze caused by the wishlist space stealer or remove the space stealer? I don't want it there but I can't turn it off? You say you want to be cutting edge customer focus? Get rid of that stupid wish list. Wish list is for others to look at, not me, and not constantly. If I delete everything on my wish list does it go away? Going to try that next time I swallow my bile enough to open this app. This annoying app that now I have to restart again and again because the wish list bar locks it up. Did you ever stop to consider that we hide menus under the hamburger menu for a reason? Because most of the time we don't interface with the wishlist or the blah or the blah. It helps reduce cognitive load. This is not good user interface or user experience. You need to seriously question the motives and intelligence of the person who championed this "feature" and foisted it upon us. You should also remove that bottom bar.
Reinstall App, All Better
by maeirt123 on 2017/12/28 00:02
Like other reviewers I have been unable to make purchases from my app. I could add items to my cart, but when it was time to check out it would require me to input my password. And after submitting my password, I would receive a “something went wrong” error message. This has occurred over the past several months. So today I deleted and reinstalled the app, and was able to conduct business as usual. No problems whatsoever. This is a great app, but it can be frustrating if the above occurs. Therefore, delete and reinstall, and all will be better.
HATE the new update!
by Kim Bucklin on 2018/02/05 04:14
Where do I start? The layout is clunky and requires an extra step in the drop down menu to go anywhere off of the home page, & you can’t enlarge by tapping pictures anymore- it’s a pain in the neck to have to zoom in and out instead of a quick tap. But my biggest complaint is that on the deals page I can’t choose a size or color- when I tap the arrow, it “blinks” but doesn’t give a drop down for a choice. In other words, if you have to make any choices before ordering, you might as well forget it. Haven’t tried on the other pages yet, but if they are the same it needs to be fixed if you want any orders! Very disappointed- I shop using this app frequently, but will stop if it’s too frustrating to use.
Why do things not get delivered sometimes? It’s stupid!
by ehfhe on 2018/08/15 19:58
I have to say something before I start this, this has to be one of a must NOT have instead, like that time when my brother tried to order something, it said it would come either 4-5 days but when the day it was supposed to come. Guess what, It DIDN’T arrive to our apartment! True story. That was in 2015. Anyway, I’d like to ask why and how does this happen? Cause yes. Like I said that is stupid because I thought that we would always get the proper items at the exact day it said. But hopefully that will fix in the future.
Two major changes needed
by techquest on 2017/11/04 17:20
In order to make this a five-star review, we need to see more Account Settings and Preference options in the My Account button, as well as some major scrolling issues fixed in the product details pages (I’m using iPad Pro 12.9”). 9 times out of 10, when I go to buy clothes or things with many options to choose from, the drop-down menu only shows what it can contain in the preset menu size. There is often a slight movement to indicate more options below, but it snaps back to the first view. I buy shoes that are size 11 and it only shows me size X-9.5, and I can’t get down to 11 to order. Not cool. Yes, I’ve tried portrait and landscape mode and neither work.
The best shopping out in existence
by LovelyLee333 on 2018/12/22 15:19
This is the best shopping app. I have prime and it is completely worth it. There are times when I order something at 2pm and it arrives the next day for free. They also have the best customer service I’ve ever dealt with. The customer is always right, reps are friendly and knowledgeable and the few times I had to call, I always hung up feeling beyond satisfied. They use the post office for shipping and you can track you package directly on the app. They also do real time updates in case there will be a delay on post office end. Best app overall.
I LOVE IT
by sad cosplay on 2017/11/10 04:25
First,the wigs are AMAZING one of them I did have a little trouble with the style of it but I trimmed the bangs and it made it amazing for my undertale cosplay!! Second,the outfits idk the outfits I never bought one off of here but for comic con I have to buy two of them and I certainly hope there good quality I bet they are!!! This app is absolutely amazing for my cosplay I had problems with wish but this app I can't it's to amazing I am so glad this app exists I think this app is the best app ever being 13 I have to ask my grandma she loves this app to she loves app she can trust keep up the good work❤️💛💚💜💙
Hide the wishlist tray for functionality
by Maulable on 2018/01/12 17:44
Current version won’t allow me to click “View all lists” from my main wishlist, so I can’t look at my husband’s wishlist to get him something. It’s like there’s a dead spot on the screen where my finger won’t register. I was worried that it may be my phone (now old 5S), but other apps will register my touch in that same spot. I had no problems with functionality prior to this update. *Update* The problem seems to be the wishlist tray at the bottom of the screen. As soon as I hide it, the entire screen works again. I added an item to my wishlist and the wishlist tray popped back up, then suddenly none of the top row buttons were working. Once I hid the tray again, everything returned to normal.
OMG
by Lady1775 on 2019/02/05 00:47
This app is amazing and orders fast shipments and your school through were bound to find something that you like you can search up thousand 1100s of millions of things it’s crazy when I first bought the app I thought that is going to be that good and you want to be able to get things for a cheap price and it’s not a cheapskate when you order something that’s cheap it lets you give it back if it’s broken and order a new one that is not I recommend this because you can find so many amazing things for loved ones or even for a close friend
2 Day Shipping for Prime members is B.S.
by Booner2222 on 2018/04/28 14:56
Let me first say that I have been a long time Prime member and like the convenience of the range of products available. I also loved the fact that 2 day shipping actually took 2 days. Recently, today in fact, I’m in the mountains on a camping trip. I ordered a camera to capture the memories from the trip. This order was on Wednesday and guaranteed by Friday and was to be delivered to the campground. It’s now Saturday and my package is set to arrive at the campground that I will be leaving on Sunday a day after I leave on Monday. What a hassle. I have to make arrangement s to have the packaged shipped to my house taking more time and money. This is not the first time for being burned on guaranteed 2 day shipping. Going to start using Walmart app as they actually have 2 day shipping at no additional price.
Future of shopping at your fingertips
by Maggiemae5432 on 2019/01/28 16:36
I absolutely love shopping here, so easy and I get to avoid going to the mall! I mean don’t get me wrong the mall is okay but to find parking and then to find what you’re looking for may take forever or you may not even find what you’re looking for and guess what you’ve now wasted time… there goes your Saturday 😭 anyway I love it so much that I have a prime membership and I get all these perks free music… free video… and FREE SHIPPING!!! 🙌🏼(prime items) of course but I can’t complain! The future of shopping right at your fingertips and with a search tool! Xoxo
It was fine the way it was before
by clia0123 on 2018/08/13 00:32
The app updates are making it slower to use. Scrolling down used to be smooth but now is a pain to do. The app keeps refreshing a lot. Sometimes the page goes blank or takes a while to load. I have to close the app and try again. Also on checkout, the total cost of my purchases are not shown anymore. It doesn’t include the fees and shipping which I would like to know beforehand before proceeding to check out. I always have to guess or estimate the cost overall. Oh and when I sign up to be notified about when an item is in stock, I never receive any notifications for it. And those community polls are annoying too. Don’t really like this new layout.
Lost landscape mode on iPad Air2
by Mkbar61 on 2017/10/22 21:21
Update: Newest update brought landscape mode back. Really disappointed that the last update took away landscape mode on my iPad. I use a keyboard case so my iPad is in landscape mode the majority of the time. This update makes it inconvenient for me to use the app. There doesn't seem to be anywhere to submit questions or comments to the developers. I'd like to know if this was intentional or if it's a bug that will be fixed in a future update. If it was intentional I will uninstall and go back to doing my shopping at local brick and mortar stores.
Lists
by Playerofcandycrush on 2018/12/15 19:22
The way lists are set is very crappy and too difficult. It’s not fun having to drag the item to the bottom to have it placed in another list and have to tap on it to move. All of the lists should appear so you can select where you want it and when you tap on lists from the side menu, all the lists should appear unopened because then you’d have to tap at the top “view lists”. It’s simple, literally social media has it down better and they aren’t even shopping apps. They give you all your created lists to choose from for putting an item you like in.
Use to work perfect, not so much anymore.
by Bejizle on 2018/07/29 09:04
For months now, I’ve noticed a few buttons that would not work, i.e. the back button when looking at photos. I’ve waited patiently hoping these would get resolved, but instead, the app is getting worse. There are more buttons and functions that just don’t work. The wish list tray doesn’t load everything I have in my lists. So I try going into the “your lists” tab but I cannot switch between my lists because the “see lists” doesn’t do anything, so it does me no good. Many times as I try to search, it takes me to the Alexa page instead. Restarting the app never resolved any of these issues. I will probably just not use the app anymore.
Ehh.. new update messed everything up.
by Commaasterisk on 2018/06/05 14:34
It was perfectly fine until the latest update. Or, at least, I think that’s the problem. It’s not showing the prices for items when I search? I have to tap on them to get prices which is extremely frustrating and makes it impossible to browse. It wasn’t doing this a week ago but now everything is out of whack! It isn’t letting me filter only prime items, either. Instead of having a nifty little button right under the search bar, I have to go into the filters and add it there. I’ve never had a problem with it before so I can only assume some update occurred and that would be the cause of all my problems here.
Problem since last update
by Meloois on 2018/01/13 20:55
Generally I love the app, but just wanted to point out that there’s some sort of glitch that disables the top buttons on the page (back, cart, etc.). It’s frustrating because if you go to read the extended item description, you can’t go back to the main page. You have to either close the app, or click something lower on the page (if possible - if you’re in the item description, closing the app is the only option). I’ve totally lost a few items I was interested in. Generally the app is good, and I know the problem will be fixed soon. For now, though, it’s too annoying to shop.
This app needs work
by I hate popping noises on 2019/01/07 02:42
I’m furious it’s become so difficult to contact sellers. That’s shady business, you are trying to make things difficult for buyers and I don’t appreciate it. I don’t want my personal items blaring out for others to see when I open the app. My parents saw very private personal items and gift items they should not have. Things that can not be unseen. Things that should never, ever under any circumstance under the sun have ever been on my opening page of the app. It’s disgraceful that you don’t respect my privacy. I’m reconsidering the amount of business I’ve been doing with this company. The developers have intentionally made the app more difficult and miserable to use. At this point I’d rather go to Walmart. Don’t get too big for your britches.
Poorly built
by Mark7896543 on 2018/09/13 17:30
I tried this a couple of years ago - and deleted it because it was pretty useless as it wouldn’t let me buy anything at all. (Yes I was logged in). It would search - but not allow me to buy. So wind forward two years and I thought surely they’d fixed by now and so I downloaded it again - and there’s still a similar problem; I can now buy certain items e.g coffee but this app doesn’t allow you to buy books on Kindle - it only allows you to get a free sample. (Yes I am logged in and no I’m not the only person I’ve spoken to with this problem, it seems very common). So a good idea, and some improvement - but overall poor in execution and not tested before being released. I prefer to log into the website from my phone.
Unacceptable
by mamulang02 on 2018/04/28 05:02
I ordered an item here to take advantage of the prime service delivery which is the next day and i do need this item the next day anyway. So the next day came along and i got a notification that my ordered was delivered and it was handed directly to the resident, the problem is i am home the whole day and no one handed me anything, so I contacted them to find out whats going on, there answer was that the Delivery Carrier sometime accidentally scans them or scans them while on their way to a doorstep, which is ok fine. But in my case don’t they bother to check or verify where or who they handed your packages. Well mine was delivered base on their record, but it was on a wrong address. So now who ever got this package, is now have my Name, Address, and my Apartment number GREAT! Go somewhere else..
What Happened?
by Mlb887 on 2018/04/22 20:29
This app has been my go to for shopping but recent updates have resulted in so many problems. Searching from the home page takes me to an Echo ad so I have to re-enter the search. Selecting items from the drop down doesn’t go back to the product page. I have to click anywhere but the menu after making my selection(s). There are issues of having to sign in and recently I couldn’t place an order at all. Maybe I’m using it wrong, but I can’t search my lists. I can’t even see all of my lists because clicking the hyperlink does nothing. That’s not the only place it’s happened but who can keep track. Take us back to the app that worked please.
Rating Trends
191,123,73,170,176,190,146,188,166,114,120,93,88,117,72,85,76,75,54,132,101,62,97,448,135,0,156,0,83252,120,79,0,185,115,54,73,89,125,140,109,75,105,98,120,118,80,97,80,82,76,47,108,86,79,87,0,0,0,0,496,0,0,242,98,89,0,164,80,67,87,63,0,141,123,0,0,242,57,59,66,64,82,59,119,31,42,114,101,72,57
All Versions
3.0
172,823 total
 5
70,433
 4
29,872
 3
26,057
 2
16,397
 1
30,064
Current Version (13.3.0)
3.0
46,026 total
 5
17,022
 4
6,369
 3
5,386
 2
4,993
 1
12,256
Version History
More...
Keyword Volume Hits KEI Rank
shop
0.00
38
shopping
22.83
38
buying
38.56
24
1
app
0.00
18
1
prime
22.79
3
1
amazon
80.77
1
azon
15.29
1
amazon app
36.06
1
amazon store
0.00
1
amazon price check
155
check
0.00
wish
46.65
reviews
15.48
compare
17.70
review
14.50
eviews
0.00
read
12.05
registry
80.43
Screenshots
Keyword Volume Hits KEI Rank
buying
38.56
35
1
shop
0.00
20
2
app
0.00
12
2
shopping
22.83
4
1
prime
22.79
2
1
amazon store
0.00
1
amazon app
36.06
1
azon
15.29
1
amazon
80.77
1
Search Visibility
App name
amazon - shopping made easy
Description
International shopping Browse, search, get product details, read reviews, and purchase millions of products with amazon International shopping – now available in English, Spanish, German, and Simplified Chinese. amazon packs a variety of features and functions into this ample app, whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping. Tap the mic icon and use Alexa to play music, shop, tell jokes, listen to eBooks and more. Convenient Sign in with your existing amazon account to access your cart, payment preferences, and shipping options. Pay in your local currency with international credit or debit cards. Create or find a baby or wedding registry. No need to create a new account to manage your 1-Click settings, wish lists, or track your orders. shop just as you do on the web. Fast Instantly compare prices and check availability by scanning a barcode, snapping a picture or typing your search. Secure All purchases are routed through amazon's secure servers, protecting your personal, payment, and order information. International Delivery amazon now delivers to 100+ countries in as quickly as 3-5 days. Universal In addition to International shopping, you can change your settings in this single app to shop amazon.ca, amazon.co.uk, amazon.de, amazon.fr, amazon.com, amazon.it, amazon.es, amazon.cn, amazon.co.jp or amazon.in. In order to provide a rich experience and enable features such as voice shopping, shipping notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth.
Function over form
by SK12315 on 2019/02/17 16:37
Same great Amazon app across platforms but wish they would reformat for iPads
Pay your taxes!
by Mitchell Pash on 2019/02/17 14:55
11.2 billion in profits. Zero in taxes. Pay your fair share Amazon.
?
by 133mel2 on 2019/02/17 13:32
Free stuff?
Other countries
by pattyw** on 2019/02/17 13:01
The only thing I do not like is you don’t know what country you are purchasing the item from, which makes a big different in size of clothing, the return process is a hassle, takes longer to get of course. There should be something in the description where this item is coming from, so you know what to expect.
Love this app💯
by kasrode on 2019/02/17 10:24
I use my Amazon app almost everyday. I think it’s great, all right in the palm of your hand.
Bad app
by أبو عدي٥ on 2019/02/17 09:25
Baaaaad
Freeze issue with iPhone XS
by Cloudryder9 on 2019/02/17 07:37
App freezes and won’t unfreeze. I’ve uninstalled and reinstalled it, and now its just frozen on a white screen that says Amazon. Please do better Amazon. I pretty much buy everything from you. And seriously- people who are complaining about shipping issues and politics- this here is to strictly rate the app. Got a shipping issue- contact Amazon directly! I’ve been buying off Amazon for almost 20 years and never had an issue that couldn’t be resolved by contacting Amazon directly. If u disagree with the CEO’s politics and WAPO, delete the app and don’t buy off Amazon!
Bring back seller feedback tool
by L. Jacara Cunningham on 2019/02/17 07:30
No way to leave seller feed back and when we include it with product you leave it out.
Dark mode?
by NIX_34 on 2019/02/17 05:52
Love the app and use it all the time! My suggestion would be a dark mode. I think EVERY app needs a dark mode. Other than that it’s great!
Add on feature
by angiethekitty78 on 2019/02/17 05:10
The add on feature is so annoying. I just want to buy what I want to buy without having to spend over 25 dollars just for one product. I doubt I will be ordering from here if this feature is not changed or fixed.
Purchasing books on kindle issues
by corpandocon on 2019/02/17 02:26
The current IOS version for this application on the new 2018 version of IPads does not allow for the purchasing of kindle books. It sends a shopper into an endless loop with no option to actually purchase the books. I have to go online to the website in order to complete purchases. What is the point of having this application if I still have to go to the website?
$10 off
by ani2708 on 2019/02/17 02:11
I received an email which it says get $10 for your first sign in to the amazon app , don’t download it it’s a lie
Says no internet connection
by mad woman12 on 2019/02/17 00:21
So I tried to get on and order some stuff and it says that I have no internet connection. I tried to delete the app and redown load it and still nothing! If this keeps up I will be getting rid of my amazon prime that’s for sure!
Second Thoughts
by Jay112323 on 2019/02/16 23:59
I’m having second thoughts about using Amazon, given Bezos’ ownership of Trump-bashing Washington Post. I’m not comfortable giving them more money now. And irony of the day: Bezos protests violation of his privacy as he builds a surveillance state. And Chicago Tribune says “Amazon paid no federal taxes on $11.2 billion in profits last year, according to group's analysis”. Something is wrong with this picture.
Update UI
by calexgo on 2019/02/16 22:49
It would be great if you added iPad Pro size support. And also the UI is bloated and not really user friendly, and sometimes it seems the app is merely displaying a webpage. Could you update the app and simplify the app and make it more mobile friendly?
Rampant fake reviews.
by J Gantz on 2019/02/16 22:29
There are more and more seller writing hundreds of fake 5 star reviews and combining the reviews of SEVERAL COMPLETELY UNRELATED ITEMS. I can decide if amazon is inept or unethical, but either way it’s a shame. Booooo....
It’s the worst thing ever
by dillycool on 2019/02/16 19:33
I don’t know my package is coming Thursday when is coming March first in the end that’s stupid I ordered it Friday I hate this thing it’s the stupidest thing of ever heard And I am EP for $50 shipping I want my money back this is the stupidest thing I’ve ever heard of stupid stupid stupid
Absolute dog s***t app
by MOBmusic76 on 2019/02/16 19:30
The title says it all.
Not optimized for newer iPhones
by hannibal87 on 2019/02/16 19:30
The iPhone X’s have been out for quite a while, but Amazon hasn’t bothered to update for it. Makes things look kinda bad and the keyboard is awful to use.
Needs support for iPhone XS Max
by fadster_ on 2019/02/16 18:25
Needs support for iPhone XS Max
Browsing issues
by moneill71 on 2019/02/16 18:18
This used to be a great app. When I try to use the menu to browse, some sub-menus have no content. For example, if I pick the clothing, shoes and jewelry menu my only choice is random choice of about 12 brands (e.g. Nike, Carter’s, Calvin Klein, Amazon Essentials, etc). I can’t browse by women’s clothes or women’s shoes. The only choice is the random brands and no way to look at any other brands or browse several brands. Please fix this!
Read This!
by sarahsoraya on 2019/02/16 18:12
This app, has helped me so much. With it I have gotten so many needed things. Whenever I open the app, it always shows me things that are recommenders for me, or things related to what I’ve been looking for. Something on the app, that’s really helpful is search with camera. Whenever I like something and want to get it again, and don’t know what it’s called, I search with camera. This is a great online shopping place! I hope this helped you.
Poor logout in iPhone app
by Rosie222222 on 2019/02/16 17:36
Too hard to find where & how to log out first time you use. Frustrating. Should be a logout tab and easy to find instead of having to do a Google search just to figure out how to log out!
Amazon shopping made... annoying
by Nika11az on 2019/02/16 17:12
I've been an Amazon prime customer for years and I was happy to download the app, but the app itself crashes, is not responsive, and overall it's been a PIA so I had to remove it. I hate it that the featured deals and other things that pop up in my feed try to "force open" the app when I click on them and that I don't get the option to go to the same item via my regular browser. I walked away without purchasing at least a dozen times so far because of this stupid app. I guess my gain is Amazon's loss; apparently I didn't want/need those items that badly anyways, so I held onto my money and Amazon lost out on multiple sales. Not that they're hurting for revenue / profit. Oh well....
Login fails when using TouchID to enter password
by Jyunte on 2019/02/16 07:25
If you use TouchID on the 2017 iPad Pro, and you have 2FA enabled, then TouchID will not log you in - you'll get a password incorrect error. Steps to recreate the issue: 1) Sign out if already logged in 2) Manually sign in using username, then enter password, then your 2FA (eg. Authenticator App), check the box to disable requiring the Authenticator code on the iPad Pro. Press the login button. You will be logged in. 3) Sign out. 4) Sign in. Type in your username. Click Continue. 5) Select the button on the keyboard to log in automatically with the password saved by TouchID. Touch the fingerprint reader. TouchID enters your password. Press Continue. Amazon tells you your password is incorrect. If you try to log in manually, again, you will STILL need to enter in your 2FA code, even though you told the app not to ask for one on this device. iOS 12.1.4
New version is buggy.
by ChicagoJay on 2019/02/16 04:29
Figure it out! It is annoying.
The one thing standing between Amazon and 5 stars
by i hesitate to enter how i feel on 2019/02/16 00:22
No matter how often you complain! Or request a signature for order delivery! Your packages are going to be dropped off in plain site on the porch! Even if they have to issue refunds because the package they say was delivered never shows up at your house! Course that also assumes you can still order at the price of the original order!
Needs update and bug fixes
by fpdavis4 on 2019/02/15 23:30
Doesn’t show pictures in reviews, crashes often, many other little bugs. This app is a pain to use. You would think amazon would have enough money to hire some people to make a decent app.
Amazon Smile
by SamerTa on 2019/02/15 22:31
I can’t understand why Amazon Smile not included and why non profits don’t smile truly. Needs a change. " Thank you Amazon. Very happy with everything I have purchased in the past few months.
User
by Astvxsgji on 2019/02/15 21:54
Please proved an update making it easy in app to navigate from personal to business accounts without signing in and out every time. And I will increase rating to 5 stars Thank you
App Lagging
by HmongGuy1990s on 2019/02/15 21:29
It has been two or three weeks from now and since then the app started getting lag whether I tap on cart, show options menu, go back, etc. It took a while for the app to load. Other apps on my phone and iPad load faster than this Amazon app. Uninstall and reinstall the app does not fix the issue. There should be an update to fix this issue. I am using iPad Pro 10.5 and iPhone 7 Plus. By the way, browsing using the app is easier than the website. It took to long to load a page to the point I have to restart my Devices.I enjoy using the app to, but not that it have too many bugs that make the app slows down.
Scam on Amazon app
by quibanito on 2019/02/15 21:08
Do not use the amazon app the offer you a $10 to download the app and start using the app to collect your information only because you will never see the $10 credit for downloading the app, and then when you ask to a customer service rep they ask you to show them the pop up screen you got offering you that promotion like you would have known that a company like amazon would do that to you. That’s why I use eBay which is much better than amazon
This app has serious issues!!!!
by Chevyrugerchick on 2019/02/15 17:29
Ok, 1st issue: when browsing products, I click to read reviews and the review shows a completely different product. For example: I was looking at a bird feeder and clicked reviews and I was looking at reviews for a message ball. 😳😳😳😳 what in the world???? Not a fluke, this has happened several times. 2nd issue: I have tried to leave a review for a certain product 3 times now, I’ve submitted my review, the review says give it a couple of days. I go on with my life, come back to review something else- and low and behold there’s the product I’ve already reviewed 3 times. I’m done!!!! I don’t have time for this. I’m just trying to help other people with their purchases and this app keeps deleting the review. Grrrrrrrrr Please fix this app???????? Thank you
Amazon Application
by Futuretop on 2019/02/15 17:29
Great way of purchasing items on Amazon I would recommend this application for anyone. Amazon is doing a great job especially for Customer service. Definitely a thumbs up.
Hellooooo
by eldiabloilustrado on 2019/02/15 17:12
Alguien le puede decir a Amazon que Apple tiene nuevos productos uno de ellos llamados iPad Pro con una pantalla más grande y que necesita actualizar su aplicación para estos nuevos productos de Apple ?? ....Apple insisto ..necesitas exigirle a los desarrolladores que actualicen sus aplicaciones para los nuevos productos...porque bastante caros pagamos por los dispositivos para no poder disfrutar al máximo su pantalla
Slow unusable with vpn
by cfe34r on 2019/02/15 16:48
If you use a vpn the app is so slow as to be unusable. Times out if u try to order or look at cart
Scam
by Kaychick24687 on 2019/02/15 15:28
I revived an email saying if I downloaded the app I would get up to $15 in Amazon credit. I followed the steps and only received a $10 credit. You also have to spend $20 to get the $10. What they also avoid telling you is that you can only use the $10 on Amazon-only products.
Smile Donations?
by equalityfirst on 2019/02/15 15:14
Why not add the ability to donate via Smile?
Zoom
by DeeNickie on 2019/02/15 09:30
It would be nice to be able to zoom or stretch the screen. Just like when using web browser
FB scroll
by Bored II on 2019/02/15 09:00
Very annoying to see an item pop up on FB but when I tap the item are sent to a random page about Amazon. Link to item plz. If I decide to buy, I know what to do.
Zero stars
by Chommy7 on 2019/02/15 03:43
THIS APP LIES IT DOES SEND STUFF BUT IT LIE IT IS A LIAR ONCE YOU ORDER SOMETHING IT SAYS IT WILL ARRIVE TOMORROW EVERY DAY EVEN IF IT IS THE DAY IT IS SUPPOSE TO COME!
Sloooow as molasses on a MN winter
by MNTruckGuy on 2019/02/15 03:34
Come on Amazon... you’re an online store (basically “the” online store) and your phone apps are baaaad - slow? Check - freeze? Check - memory hog? Check - suboptimal UI experience? Check. I have Android and iOS devices and both suffer the same issues (iOS app is slightly better). Finally got to the point where I just had to uninstall the apps.... I’d hop online to order a couple of things and waaaaait... freeze.... reload... repeat several times.... what should have taken max of 5 minutes turns into thirty minutes (conservative) ... beyond frustrating. You guys should have THE best shopping app (and online/web) - you’re Amazon. Blazingly fast, slice and dice search refinement ability, and throw in some WOW. I expect more from the premier online retailer - don’t you guys at Amazon expect more from yourselves? Maybe a corporate or departmental goal of reaching an App rating of at least 4.0 (4.2 challenge) ... by end of 2019. Remember - you’re Amazon 🤓. Now blow us away 😁. I shop almost exclusively from you guys (and promote your site to friends). But it has to be from a computer (which had been slow lately too FYI).
Detailed order status gone
by CashDude on 2019/02/15 00:21
Bring back the detailed order shipping status on the “orders” page! I shouldn’t have to click on each item to see if it has shipped yet or now. Why are you taking away actual useful features and adding useless ones? Now, they just took away the “prime only” button and buried it in the search result filters. Amazon’s programmers are totally clueless. Also, Amazon needs to actually disclose what is going on in each update (bug fixes, feature requests, etc), rather than just putting advertisements for old features in the “what’s new” area. Just because you’re big doesn’t mean you can ignore the App Store rules.
Not enough control
by Cuuzzz on 2019/02/14 22:06
I can’t customize my account main page. There’s too much garbage on there with advertisers, suggested products and dash crap. I don’t want it on there, and have went through all the settings to turn it off and delete it. But it’s still there. I pay for the right to be here, and I don’t want that mess coming up when I come on my Amazon account.
Accessibility
by Lizzybat00 on 2019/02/14 21:24
I am extremely visually impaired. This app does not allow me to explode the screen so I can see the details. It also doesn’t come with an option to enlarge the text. I do enjoy the app but these improvements would be much appreciated.
Stop changing the way the App looks!
by Jackie3o3 on 2019/02/14 21:21
Every time they change the interface, it gets worse. I can’t even hit the Avg. Customer Review filter anymore and that is how I always browse my products. Now I use the web browser since the app is so junky. Please stop changing the interface for heavens sake!
Delivery was n
by unhappy with this service on 2019/02/14 19:24
Our package was not delivered to our front porch instead you put the delivery in the box. I am disabled with loss of use both legs and my wife isn’t tall. This why we signed out of this program!!!!! I am getting very very upset. Fix this crap and send you our front balcony. We don’t want any number just pict this order and deliver to the to our home!!!!! Don and Narumi Kambel!!!!!!
Can’t buy books
by Est M on 2019/02/14 19:06
For reasons I cannot fathom I cannot buy kindle books in this app and have to actually log onto a computer or web browser to do so. Since I can’t buy books in the kindle app this whole set up is utterly ridiculous
Scam!
by WILDWAVE on 2019/02/14 18:37
Amazon advertises a certain item. Then you go to their shop it now. And then never see the item you want when you shop for it! I call that a scam
Amazon, -What did you do???
by Jorge Jr on 2019/02/14 18:35
Why did you change the display of your merchandise and didn’t give an option to keep it the way it was, now every single description of every single item has these big huge letters that are all jumbled up on top of each other, you can’t even choose filters because you press one thing and it clicks something else because someone came up with the bright idea to enlarge the letters. It looks like I’m trying to order from a foreign country’s website. It’s terrible!!!! Put it back to the way it was. PLEASE.
Alerts
by Huffca on 2019/02/14 18:16
I am tired of getting alerts new items I have no interest in. Just because at one time I may have been looking for something in the similar category. It made me think that someone was hacking my account. I want to you to stop. I have called multiple times and attempted to get help. No one could help me asked to speak to a supervisor and was not connected with one. I followed the email instructions. Which are NOT user friendly. I don’t want unsolicited sales opportunities. If there is something directly related to an order then yes send me related alerts. So that I can be aware of what’s going on. But when I get an alert on something i did not order it makes me start thinking someone’s hacking my account. Please stop the insanity! As much as I like Amazon and in my Amazon prime I am going to spread my story and possibly And my subscription!
Not formatted correctly for new iPad Pro
by Jad11 on 2019/02/14 18:14
Jeff Bezos is the richest man in the entire world and he can’t be bothered to make the Amazon app stretch out to the full screen size of the new iPad? Ungreatful
Resolution + Aspect Ratio Way Off
by iamtags on 2019/02/14 17:29
I have the 2018 iPad Pro and when viewing the app, a large portion of the screen is chopped off on either side and everything appears large and ugly. It’s enough for me to avoid opening the app on my iPad.
...
by Chris0j7 on 2019/02/14 16:50
17+?
Sharing information with FB
by Privacy rights on 2019/02/14 16:00
I am horrified that I have noticed that items I have browsed on Amazon appear as adds on my Facebook page. I believe that is a violation of privacy rights and you should stop this invasion of my privacy. This is a reason I discontinued my Prime membership. Stop Discontinue
Urgent Msg
by Looney2smooth on 2019/02/14 13:16
I am on an Iphone 7+ and the app is telling me that there is no internet connection so i updated the app to its latest version and i an getting the same results ! I love this app please fix !!!!! I have a wish list to obtain
Um 2018 iPad Pro resolution support?
by Peterp9999 on 2019/02/14 09:49
How has one of the biggest companies in the world still not updated their app to support the new aspect ratio on the 2018 iPad Pro? The iPad Pro has been out for over 3 months now. Despicable
Slow
by RanaSjsu on 2019/02/14 05:50
The app is slow as hell.
I expect a little more.
by AMPalmerX on 2019/02/14 04:15
I really love this app, but I bought a gummy bear album CD album in December of last year and they never sent it. They told me that it had already been bought, yet it would get shipped to me by February 8 and it never came in yet. It’s past the eighth. I’m not really happy about that. I expected to receive exactly what I bought from you guys. I’m not leaving a five star rating until I get that CD. I really want to still give you guys a five star rating because of how much I love amazon plus I get a lot of slightly to severe damaged CD cases. I assume that’s not your fault, yet the fault of UPS since I met somebody who works there and he mentioned there’s no such thing as careful handling with even packages they know has breakable items in there. If I get that CD that I ordered, I will change the one star to a five star.
Price Range Filter? Where are you?
by Leecie924 on 2019/02/14 04:02
Why doesn’t Amazon have a filter for Price Range? I love Amazon and everything it about it, but I need a price range filter. This would help narrow down my searches way faster.
Not working
by Truth juice on 2019/02/14 03:30
I would love it if it worked!! Been down for months what going on??!
Home page
by kskippe on 2019/02/14 03:08
Come up with a home page that doesn’t have the items you think we want I’m so tired of seeing that freaking box that nobody ever wins !🤬
What happened to VoiceOver support?
by Mom24monsters on 2019/02/14 03:07
Word of mouth must not mean much to Amazon anymore, because as many items as I used to share until this update, I can no longer share items. I use voiceover, and Lord knows where the share button went, because now I can no longer share items with family and friends. Thanks Amazon, you just made things more difficult for somebody who pretty much shopped for everything on Amazon. That won’t be happening much anymore until this gets fixed. I know lots of other visually impaired people who used to shop the same way and won’t be able to anymore. Besides not fixing that issue, it becomes sluggish when scrolling through a long list of items when voiceover is on. The farther down you go, the more sluggish it gets, and it doesn’t get better when you scroll back up, if it even lets you. I have to close the app and reopen it in the app switcher before it will work properly. The sluggishness started with the update that I installed today.
Annoyed-Searching/Browsing Issues
by TryJoy26 on 2019/02/14 02:45
After I do a search on the app, I get the results, and of course, there’s hundreds and/or thousands of items that I filter through. I would scroll/browse though the list of items and select one of the items for more info on it, and then tap the “back” button (arrow) to get back to the browsing list. However, when I tap the back button, it sends me all the way to the top of the list. That’s very annoying after having scrolled through such a long list of items, meaning that I’m having to scroll back through every thing again and again every time I select one item for more info. Is there any way to fix this? I have the latest update, so I know that’s not the problem. Essentially, it’s time-consuming, annoying, and makes you NOT want to continue to look for something to buy. Please fix. UPDATE: Issues have gotten worse. Even with the update, the app lags horribly, it crashes in the middle of me browsing, and it goes into “still loading” mode for forever until I hit the back button and try again. It froze today when I pressed checkout while buying an item, and only after getting out of the app and then opening it up again, could I finally see that the payment went through. Please fix this buggy app.
1-Click is terrible
by Nicholas Blitzer on 2019/02/14 00:24
I was browsing through Amazon trying to find shoes for my brother. I then 5 days later I get a package with new Harden 3’s. Do not recall ordering it. The only thing I can think of is that I accidentally touched the one click button and ordered it on accident.
Being promised something but they don't go through with it
by SO ANNOYED PERSON on 2019/02/13 23:57
So I bought a product like I normally do through Amazon prime. This time it said it was delivered but it never got delivered even they said it themselves that it got mis-scan so I waited for 2 more days and it never came. So they said to reorder it and they will pay for the expedited shipping but it was a lie because I still paid for the shipping myself and never got refunded for the previous purchase. So in the end, I bought two times what I needed and had to pay EXTRA for the ship when I'm a prime membership myself. RIDICULOUS AND UNFAIR WHEN I WAS PROMISED AND THEY DON'T KEEP THEIR WORDS.
Please update Aspect Ration
by zoppe122 on 2019/02/13 22:53
Please Amazon! Update the Aspect ration for the new iPad Pro’s! It’s painful to use the old app on here!
Needs some improvements.
by the0nly0ne on 2019/02/13 19:25
Wishlist: - Make the checkout a full page instead of a tiny pop-up (on the iPad). - Accept ApplePay. - Allow AmazonSmile within the app.
Version 13.3.0
by e2the8th on 2019/02/13 19:12
This updated version won’t let me buy anything - the “proceed to checkout” button doesn’t work. Nice job.
Version 3.3.0 has broken Check-out button!!
by stoliosoda on 2019/02/13 19:08
I’m sure this will get fixed but wow guys cmon! Version 3.3.0 has broken Check-out button!!
Purchasing
by Lilirae1 on 2019/02/13 18:57
I love purchasing from Amazon! I can find just what I want and delivery is always prompt! I’ve seen a few bad reviews about the Amazon credit card but, that doesn’t deter me in the least. I use a reloadable debit card and I don’t have to concern myself with the problems of the Amazon card!
Broken
by Prince_Shadow on 2019/02/13 18:56
Im sad to have to write this review but the checkout button doesnt seem to work anymore. Will have to try online i guess. Anyone else have this problem. This new update is killing this awsome app
Cannot make a purchase
by MrMohgs on 2019/02/13 18:55
Through my cart I cannot proceed to checkout or access details to shopping cart items. First time for this issue.
Can not purchase from the cart
by monkEZ119 on 2019/02/13 18:54
I’m stock at the cart every time when I try to purchase something so I end up using safari. I have iPhone 8 Plus with true latest iOS.
Version 13.3 - Cannot checkout in iPhone Xs or 6s
by STPhotography on 2019/02/13 18:53
Cannot click on items in cart to see their pages, cannot see past 10 items in cart, and cannot checkout so...
Screen issues?
by The Rollercoaster Nerd on 2019/02/13 18:51
Everything looks like it should in my opinion, but for some reason I can’t tap on anything in my cart? Like it just acts as if I’m not even touching the screen. I don’t understand.
Unable to purchase items
by hippohippohippo on 2019/02/13 18:40
Like has been mentioned, the latest update —you can’t click Purchase (I’m my case I use an iPhone XS). I normally order at least twice a week. I can only imagine how much money is being lost. In my case, the wife went into town to buy items elsewhere. Talk about a major bug!!
Please Fix
by Klak15 on 2019/02/13 18:34
Last update caused other issues. Ap freezing up when trying to view shopping cart and check out.
Fine for shopping, but terrible for reviewing
by pernipicus on 2019/02/13 16:42
This is the only online retailer where you can spend thousands of dollars on and still not be “eligible” to review. Seems very ridiculous to me; Amazon needs to be less exclusive.
Influencer Pages
by JasonA2z on 2019/02/13 15:21
I would like to be able to access amazon influencer pages through the app. Customer service informed me that I would have to use a desktop computer to view pages on amazon. I only ever use my phone to order from Amazon and I know I would order more if I could see and access links through the app. Also, there would be more traction for pages if they could link directly to the app and followers could use their phone app to purchase.
iPhone Touch ID
by tonycaruso49 on 2019/02/13 12:33
Amazon sign in has never worked for iPhone Touch ID although the app has the option in its settings. Very frustrating signing on dozens of times each week.
The best
by Md. Luigi on 2019/02/13 09:51
Couldn’t live my life without amazon
Poor support for iPad
by rcope on 2019/02/13 06:20
Still no support for any iPad screens beyond the original. It’s been more than a year. The app looks terrible.
No shipping to Iraq
by Haider albadran on 2019/02/13 05:12
Why do not you provide shipping to Iraq, this is an injustice to customers in Iraq
Updated Review
by MyName5555 on 2019/02/13 04:52
Are you freaking kidding?! I update my review to commend your choice to return to common sense home page design, and you literally change it back to the crappiest layout ever in today’s update? This home page is ridiculously ineffective and counterproductive. I liked being able to see/return to items I was looking at, and their alternatives. This layout will kill your app usage. I might as well delete it, as I will not bother using it now.
Best ever
by nywebdev on 2019/02/13 04:48
No need for the website. App is great.
Still No iPad Pro Support
by sonic_tonic on 2019/02/13 04:27
And here comes another absolutely useless update that STILL doesn’t properly support the full screen on Apple’s latest iPad Pro 11 or 12.9 inch models, that came out months ago. Pathetic.
Not optimized for Xs Max
by LuisGabriel. on 2019/02/13 04:21
Tittle
Update for 2018 iPad Pro
by Sillyputty1967 on 2019/02/13 03:55
Love this app but have been patiently waiting for y’all to update it to accommodate new iPad Pro screen sizes.
Still doesn’t support iPad Pro 2018 11” screen size
by FoxMcWeezer on 2019/02/13 03:04
Still doesn’t support iPad Pro 2018 11” screen size. This product came out 97 days ago and you people have been sitting on your laurels.
Why prime
by Eng Ahmed Halawani on 2019/02/13 02:32
Why o should pay for prime or wait more than 2 months for delivery. 👎🏻👎🏼👎🏽👎🏾👎🏿
iPhone XS Max support
by tonywmd on 2019/02/13 02:15
Please, support iPhone XS Max and XR screen resolution. Your app looks like crap on those screens. I don’t get it, why is Amazon Go app already optimized but the main app isn’t ?? GO AND UPDATE YOUR APP!
Hey
by Sladyn_11 on 2019/02/13 01:54
This a great app it loads fast and has great deals and free shipping it all the stuff you could ever need
Holy, Holy Cats!!!
by usmc8408 on 2019/02/13 00:44
It’s 2019 and FINALLY there is “customer images” for tablets!! I thought we would have to wait another 20 years for this crucial feature. Now we don’t have to be locked into our phones anymore...I pray!!!
Amazon
by natalia markarian on 2019/02/12 23:44
I’m really not trying to be rude or anything but when I added my Amazon gift card it just wouldn’t work and it said I had no money on it which I had $25 on it and it literally stole my money and it wouldn’t let me buy anything with the card
Price match
by Kimberly!33 on 2019/02/12 23:01
Got to tell you, I buy a lot on amazon. I work in retail and don’t like to go out shopping after working with the public all week. I recently purchased an item that went on sale the very next day. It was only about a $5 difference but I reached out through chat to amazon to price match. They said they would help me with that after I received it. I went back to chat today to see about the credit, and nope they wouldn’t do it. Was really surprised and disappointed. They always take care of there customers but I found out now, apparently they won’t.
“STILL LOADING”
by melisss425 on 2019/02/12 21:53
Using the internet is quicker & never has a problem loading like the app does
Where is my PACKAGE???
by Idog17 on 2019/02/12 20:21
Hello I’m here to complain about tracking my orders. I order my package on Sunday and did ONE DAY SHIPPING and I haven’t receive it today.? So what NOW ? ..... I went on UPS SITE and found that there was a mechanical problem. Why doesn’t amazon get notified about that so people know when the package arrived? Plz update your tracking and packaging features!!!!!!
THE WORST
by Raygar49 on 2019/02/12 20:09
Hello everybody I would not recommend using amazon at all. I got $85 in gift cards on Christmas. But because I used a credit card that was not mine and it was on YouTube it was also a gift card they say that I will not be able to purchase or buy anything I’ve called them texted them and they say that the gift card money is lost all I can say is that I was going to pay with my debit card for prime but seems to me that they don’t want to fully fix my problem.
Annoyed-Searching/Browsing Issues
by TryJoy26 on 2019/02/14 02:45
After I do a search on the app, I get the results, and of course, there’s hundreds and/or thousands of items that I filter through. I would scroll/browse though the list of items and select one of the items for more info on it, and then tap the “back” button (arrow) to get back to the browsing list. However, when I tap the back button, it sends me all the way to the top of the list. That’s very annoying after having scrolled through such a long list of items, meaning that I’m having to scroll back through every thing again and again every time I select one item for more info. Is there any way to fix this? I have the latest update, so I know that’s not the problem. Essentially, it’s time-consuming, annoying, and makes you NOT want to continue to look for something to buy. Please fix. UPDATE: Issues have gotten worse. Even with the update, the app lags horribly, it crashes in the middle of me browsing, and it goes into “still loading” mode for forever until I hit the back button and try again. It froze today when I pressed checkout while buying an item, and only after getting out of the app and then opening it up again, could I finally see that the payment went through. Please fix this buggy app.
Amazing
by Mia's outstanding shows on 2018/12/26 13:34
Hi, I just ordered a wallet and it is soo cute and really cheap. I love this app so much and most of the things are fairly a good price. They have almost anything your looking for and you can get the prices organized to what you want from cheapest to highest. Or vise versa. You can also have it by rating. There is one thing that I would add and that would be for the bag. I like being organized and having some things I like in the bag so I can get it later but some things I just want to have on a separate bag from others, like Christmas gifts for friends/family and have them there when I want to get them for Christmas or there birthday. It would be nice to have a folder or something for that. I love the app and I just wanted to suggest that idea. Keep up the good work!
Crashes to main screen
by --axeofwyndham-- on 2018/09/02 12:09
I'll start by saying I understand why this probably exists-my phone is a bit older, so I think that's a fair enough point to make considering the problem very well may just go away if they sit on it long enough. That said, this phone still keeps up with a number of other apps that load up and display what should be much more burdensome content. The only explanations I can offer would be poor optimization, a bug that causes an overflow on older devices but muscles through/times out and continues on stronger phones, or else the app just crashes because of something that happens at launch or because the data collection is a bit too aggressive. Curiously, the app works correctly when launched from a browser instead of from the home screen. When it does work, the app keeps up pretty well with their reputation for user experience, though I'd personally put product reviews up higher because I research everything I buy online. I haven't actually bought anything through the app, I've mostly used it(when it works) to browse in the fairly small amount of time I've had it, but for what I am shopping for it's a lot less complicated to just use a different shopping app, like Newegg, to find stuff that may interest me.
Font Inconsistency & Lack of Zoom
by yadoniya on 2018/06/24 20:57
The font is a complete eyesore considering nearly all other highly visited sites/apps (and my entire phone!) use straight arial-derived fonts. I genuinely thought this was a bug when I first saw it and tried to fix it. I know it’s something to get used to, but please at least format it correctly. There’s inconsistencies in which the old font is still shown for certain text. Some of the text will have improper spacing, making it look like a jumbled mess on item pages. The whole look of it reminds me of shady independent websites that you’re hesitant to trust your money with. Please consider changing it or giving us the option to change it. There’s also no way to zoom in on customer review images now. It was buggy before but now it’s just gone? It’s helpful to be able to look more closely at the images to decide whether I should purchase the item.
What the heck?
by Bete Noire on 2018/03/22 01:32
I never had a problem with this app until the most recent update. All of a sudden, I can't tap on an image to view it in full screen mode, no matter what I tried. Completely closed the app, restarted & tried again - no good. Completely closed all apps running on my iPad, did a full power down & restart, then opened this app & tried again - no good. Finally deleted the app & reinstalled it, picked a random item & tried to view the image in full screen. Yay! Success! NOT!!! Why? Because after that, everything else I tried to view in full screen brought up the image of the first item, (a cat toy), I'd successfully viewed that way! So, like I said, what the heck?! Update: Downloaded the new update and this annoying glitch still isn't fixed. It's even gotten a little worse, since uninstalling & reinstalling is only good for one full screen viewing. Once you restart the app, you can't get a full screen view. My patience is wearing thin.
Don’t even know what’s going on with this app anymore...
by griffmel on 2018/02/03 02:04
Let me start by saying I used to absolutely ADORE this app. However, in the last few updates everything has gone to hell in a hand basket. Adding items to the cart? Works just fine. Purchasing said items in cart? Nope. No can do. Every time I click on the place order button, it acts like it’s processing the order then just reverts back to my cart with the items still in it. The only way I can purchase anything is if I use the one click option. Also, the app will randomly ask me for my password when I have been logged in and using the app for some time and then tell me its wrong. Yet nothing changes except I have to force close the app and start all over because it's stuck in this stupid password glitch. Same thing happens whenever I try to look at anything with my account. It will ask for a password and tell me it’s wrong or that an error occurred and make me force close.
Issues with latest update
by Kevin8226 on 2018/09/28 12:46
Search feature brings back incorrect results when Im logged in with my account. When I try to search for a particular item and I am logged in to my account the search results are way off the mark. If I log out and search again for the same item I get the correct items in the search as well as the correct prices. This is also happening in the iPad. If I want to see the correct results I have to go through suggested items or sponsored items or items that I have previously bought and then search from there without using the search bar so the results are accurate. If I do not do this and go directly to the search bar the results to come back are incorrect. To the extent where the names of the items are wrong and the prices are way higher than if I search the item through sponsored or related results.
User friendly
by DDjanchi on 2018/05/12 15:32
I like the app. Very user friendly in general. No issue so far. I actually have a suggestion, not for the app but for the buying experience. It would be good to be able to update the amount for the monthly payments. When you choose the monthly payment option for an item, there is no way to update this option in order to pay in less months. I bought this item that had a 5 months payment plan and I wanted to pay it in two months according to my financial previsions. The suggestion I got from the customer service was to pay at checkout and call to pay the rest as a one time payment. And I get that this is because there is no feature yet allowing us to update. So it would be great to have one. Thanks.
No browser history, and annoying pop up in cart.
by Casting Fool on 2018/03/09 00:39
I give up. You have a perfectly serviceable app, and some caffeine infused developer screws it up. No browser history, no convenient menus along the top of the app, pictures don't work, just a mess. Please hire developers in the 50's and 60's, just so we have mature, careful, seriously thinking of the users, people working to improve the app. Children love toys, users love utility. Stop hiring children to do adult work. What a mess. 1. Last update removed the browser history, along with the ability to remove items from the history. Sometimes I look at an item, but do not want it, or associated items, from showing up on my home page. Why do developers change things without actually thinking about what the customers might want? 2. Whoever thought up that pop up in the cart needs to be reminded that things like this pop up annoy customers. I save items in my cart so I can either find them later, or wait for a price drop. I don't want that pop up jumping in every few items as I scroll through my cart. Don't care what others are buying, it's MY cart. Let alone, actually seeing something in that pop up that you might be interested in, only to have it disappear so quickly that you can't click on the item. AND, it shows items to the right, but it doesn't scroll sideways!
Search in wishlists
by DD&CoCo on 2018/05/19 06:36
I miss having the search option in wishlists. The update before the more recent one brought it back but the most recent one took it away. Also there is issues sometimes when I look at reviews and try to select most recent. The page will stay blank when I try to select one and it won’t let me choose most recent. If you don’t bring the search back maybe you could add a wishlist option for ordering items in alphabetical order. A few updates later and I’m still not able to search through my wishlists. Things were so much easier to order and find when I could search that way! I can’t use control F on my computer because sometimes every single page in your list doesn’t load.
Bring back the wish list tray
by UXorcist on 2018/05/19 02:14
I used to use the wish list tray constantly because it was the fastest shortcut to get back to items I was considering for purchase. Now I have to go to the menu, lists, pick a list, and then scroll them full screen. Before I could just us the tray to quickly compare multiple products by just tapping from one to the other in the tray. Now I have to drag something I don’t want into the tray to get it to appear, only to have it disappear as soon as I look at a product. It takes me 10 times as long to shop now, and honestly I’ve just about stopped using the app altogether since they ruined my favorite feature. Come on guys, phones are huge now, I don’t need the extra 40 pixels of real estate. Give me the ability to toggle tray behavior in settings, or I’m done.
Frustrated Registry
by JBoom!? on 2018/02/12 21:29
I’m in the process of making a baby registry. First, when I click on items in my registry it will not let me view them. At all. Can not view size or any other details. Can not delete item. Nothing. Second, I can not just add items to my registry. First I have to add item to a list. Then go into the list and “move” it to my “baby registry”. A nice feature to add and I am so frustrated that it’s not a feature at all, I (and probably many other registry makers) would like to be able to go back through and group certain items together. For instance, I would like to group a specific shirt with a specific pair of pants with a specific pair of shoes with a specific hat,bibs, onesie, etc. Or a certain sheet set with a certain blanket. It would be easier for the gifters as well! No organization :(
It ok
by chroko29 on 2019/01/30 04:50
It must be ok cause I buy a ton of stuff on this app. But yeah it is lacking some important options that the web site has such as different choices. An annoying thing it does is when you are looking through the deals of the day it often times loses your place. You will be way down the list, click on an item to see it, then click back to the list, only to have it zoom you way back to the top of the list. Yep many times that has been when I just say “ok, I guess that means I’m just done looking for deals”. And close the app. But otherwise it works great on my iPhone XR. Hint: if you are not using the iPhone X or up you are practically living in the dark ages. Give up your silly iPhone SE and join modern times.
Seems much slower and have to reload
by still gonna use it on 2018/09/05 10:36
This latest version seems like it has introduced some very pesky flaws. First issue is when I open the app, start typing into the search window and the letters are not showing up as I type them. Example if I’m trying to search for “generator” and after typing “generator” into the window, It used to automatically fill in as I type but now it misses the “ge” part of the word and the word “nerator” is showing in the search window. Obviously there is nothing called a “nerator” so it doesn’t show any search results. The other issue I (and others I know) are having is when you have an order in shipped status, the tracking link shows up for a split second and just goes blank, if you go back and hit the update link a second time it is fine but this is annoying.
Just use a browser
by 420bAkfag on 2019/02/01 23:09
I downloaded this app because they were doing a deal, I’ve used it for a while now and I’ll be going back to using the browser. The “go back” option isn’t available everywhere, so if you’ve been looking through a bunch of stuff for awhile and accidentally hit the wrong button you can’t just go back, you have to do it all over again. This seems like such a stupid thing to do, just make it so you can go back whenever! Also there is no option to go forward, you can’t jump back a few pages to check something and then jump back forward, you have to navigate a bloody maze of you want to do that. It’s layout is pretty much the same as the browser layout so there is no advantage to having this app taking up storage on your phone, and using the browser lets you go back and forth. So stupid, fix this and I’ll rate it higher
Problems with iPhone X??
by WoundedWarrior on 2018/01/03 06:33
I’ve used your app since you ever had an app! Never ever had issues! Because of that I give 4 stars. It worked a couple weeks back but been having problems the last two weeks. I can search and look up items as normal but when I click on one of the thumb links to read details about a product or buy a product. It’s a blank white screen that dimly flashes. (White and grey)?? I restarted my phone and everything else I think to do on my part. Nothing works. I understand it may also be problems with current bugs on iOS 11? Either way. If this isn’t just me, I can see it seriously being a problem. Anyway, Thank you, and everyone have a Happy New Year!
Eh
by chelle7700 on 2018/10/17 21:18
I love this app for the on-the-go use; using my phone instead of having to be at a desktop. However, there are many features that seem to not appear anymore. For example, when multiple items ship together - clicking on “orders” shows you the individual items. Once you click an item that shipped with others, it sometimes says “+2 more” (or however many extra items). You used to be able to click that to see what other items were in that shipment. I’m trying to track when certain items will get to me, but I can’t see what shipped with what, therefore leaving me unable to know when I can expect those items. It’s frustrating because it’s something so small that I used so often, but know it’s gone.
Payment glitch
by Sermac85 on 2018/10/23 00:23
I don’t understand why this happens but if you have old payment information, your item will not be purchased or shipped and the app will not notify you. Also even if you update your payment, you have to delete all other previous payment card or else your order won’t be processed. Also the app will register that your item has been purchased but will not be updated until later. Extremely frustrating when using your 1- click button only for the item not to be bought when I look at my orders tab. I have been cheated on overnight shipping two times already because the app will not select my new payment information. Maybe have the app select your most recent or previous payment.
Makes shopping frustrating
by Sweetnstarryeyed on 2018/09/01 19:34
I use this all the time on an iPad and iPhone because I have Prime. Problems I’ve noticed on the iPhone & iPad are while reading reviews you will keep reading repeat reviews because it loops back & you’ll question your sanity as well as waste your time. Another, on the iPad app you can’t see customer photos which makes reviews less helpful, but you can see them on the iPhone, so I have to open up my iPhone if I really want to see customer photos. It’s been a long time and I’ve updated these apps many times, but never an improvement to those issues. I would love this app if you could fix those bugs. I also don’t care for the item drop wishlist, I find it more annoying that I have to click it away after accidentally pressing something for too long.
Version 11.8.2 has annoying bugs with Search
by TravyBaby on 2018/04/22 21:43
I don’t know if the bug was introduced in an earlier version or what, but it’s annoying how searching for an item always fails when you first launch the app. It always takes you to their ad, such as for Echo dot, and when you go back to the search field, it doesn’t even recognize your search as a previous search so you have to start over. In addition to that, the annoying introduction of the delivery location right below the search field seems to interfere with searches, as well. If you try to select the top search result, it seems to think you’ve selected the Delivery section which is “underneath” the top result. I think the same thing might be happening with the bug first mentioned above, where hitting the Return or Search results brings up the “featured product” instead of the actual search.
Don’t waste your money!
by mandycb74 on 2018/02/25 17:49
Why pay $100 a year for 2-day shipping when it’s a gamble whether or not you actually receive 2-day shipping? If it’s not going to ship in the amount of time that you pay for, why not just disclose that! I am incredibly irritated, as I ordered something Thursday only because the app claimed it would be here yesterday. I NEEDED a broken piece of my breast pump for work today. If I had known it wouldn’t arrive till the FOLLOWING WEEK (even though the item advertised WILL ARRIVE BY SATURDAY), I would have just spent the extra money and bought it at the store when I had the chance. However, I had no updates saying the order would be late. I returned home last night with no order and the tracking says it won’t arrive till next week. I am currently at work in a lot of pain because my pump will not work without it. See if I pay for my membership next time around!
Reduced search features with each update
by Coffee Fiend 10 on 2018/08/20 08:21
Over the past 2 years the app has lost search features, one by one. It appears to be an intentional pattern vs. severe oversight or poor planning. Can no longer sort by ratings or amount and see all products within the already poor refined group. The app will preselect specific results - I assume those merchants that have paid them extra to do so. Without the newest problem noted above, the search terms are bringing up results that are not related to what you’ve typed into the search bar. Example: type in paper mache box - you will get a glass lid for a pot. WHY? If you specify a specific vendor, you will still get a dozen additional vendors mixed into the results. WHY? If you search by department you will frequently see results that should not be under the department or sub department. Example: you can be searching in groceries and find clothes in the search results. Please start enforcing some quality control in these areas. I have chosen to not purchase items advertised under the wrong category or have wrong photos. I have also started shopping more on other websites, in search of one that has better controls in place.
Update iPad screenshots
by Mallard06 on 2018/06/02 18:35
Glad finally gave the iPad app some love. But now you need to update the iPad screenshots. The dated screenshots are uncharacteristic of Amazon’s usual attention to detail. ‘Swipe Right’ [to go back to the previous page in the app] does not work after you drill down into ‘Description’ or ‘Features & details’ sections of a product page. It seems to correctly on from other pages. Please fix this issue on these pages. Also it would be great if you could swipe down on the enlarged product photos to return to the main product page; similar to how swiping down on a photo in the iOS Photos app allows you to return to the Album View.
Way Too Cumbersome!!!
by prozacpez on 2018/04/05 23:01
Sometimes simplicity makes a big difference! On a computer or a large tablet with a larger page, some of the suggestions or history might be fine but when I’m on my little iPhone making a quick purchase, all I want is the ability to search for products and prices, add to my “shopping cart” and check out. Things like lines of history and a collection of dash buttons are a horribly obnoxious waste of my time and have on occasion made the shopping experience confusing enough for me to close the app and look for the same product on google, Walmart or another app or web site. My time is too valuable to waste on superfluous web and app gadgets! Please fix your app or provide a simpler version for sensible shoppers with limited time!
Landscape mode lost-UPDATE
by Bubblez on 2017/10/22 19:30
I have used this app frequently with few glitches or problems. I loved the freedom it provided since I primarily use my iPad for day to day use. Sadly though after the latest “update” the landscape mode seems to have vanished. This is a major problem for this consumer because I only use my iPad in landscape mode. I sincerely hope that the developers are speedy in the remedy of this extremely inconvenient glitch! Update! The glitch was fixed in short order and the app is back to full use! Thank you so much for you quick attention to such a small but very annoying issue!
Very frustrating and disappointed by my app experience
by Blaze nick on 2018/01/31 16:15
I used this app for a couple of years and had no problems until I’ve recently made purchases and my account gets locked. I thought I forgot the password and went through the reset process, but I can’t access my account because of security reasons, very confused on how and why my account is locked. I put in my billing and address in, I’ve confirmed that everything is mine months ago. Once I get my account locked I have to do everything again, and wait additional days to confirm its mine again. I’ve made purchases that was as cheap as $25, but when I try to buy my college textbooks which is about $100 or more, this is when the problems occur. This app is frustrating and problematic.
Can’t purchase from my app
by Horselovermom on 2017/10/16 15:03
If I go into my wish lists and try to order something for me or friends, first it doesn’t recognize my login and says there’s an error. I can go out if it and hit the list again and it comes up. If I put items from my friends wish lists in my phone to purchase and hit proceed to checkout, it asks for the shipping address but will never go past that page. I have to go to my desktop to order the items. Talk about irritating! My Touch ID won’t work to sign in either. I have an iPhone 7 and this started before the 8 came out. I have all of the latest iPhone updates and the app is up to date. This has been going on for weeks! This REALLY needs to be fixed!
Search Feature Only Pulls Up Promo Items?!!?
by WildernessBarbie on 2018/03/30 08:50
I don’t know what happened, if it’s some bug with my new iphone X, but now when I go to search for something, it won’t let me select from the top several most closely matched search term suggestions, and then one it does let me select from doesn’t actually pull up that item, but rather some totally unrelated crap from their lightning or promo area that’s not remotely what I want. For example, I typed in “bean bag” and it pulled up some deal on a fishing reel. “Picture hook” got me a Fire tablet. I also can’t use the button in the upper right area to change between my lists. Many functions in the upper area of the screen appear to not work off and on. Tried deleting and reinstalling. No change. Way too frustrating, please fix!!!
Wish List Shows Your Greed
by TwuFan on 2018/01/15 00:01
Putting that annoying wish list bar and stealing my screen real estate is dispicable. It also breaks some top menu stuff and video play on products. It basically locks the app at times. And your latest "update" shows how clueless you are. Fix the top menu freeze caused by the wishlist space stealer or remove the space stealer? I don't want it there but I can't turn it off? You say you want to be cutting edge customer focus? Get rid of that stupid wish list. Wish list is for others to look at, not me, and not constantly. If I delete everything on my wish list does it go away? Going to try that next time I swallow my bile enough to open this app. This annoying app that now I have to restart again and again because the wish list bar locks it up. Did you ever stop to consider that we hide menus under the hamburger menu for a reason? Because most of the time we don't interface with the wishlist or the blah or the blah. It helps reduce cognitive load. This is not good user interface or user experience. You need to seriously question the motives and intelligence of the person who championed this "feature" and foisted it upon us. You should also remove that bottom bar.
Reinstall App, All Better
by maeirt123 on 2017/12/28 00:02
Like other reviewers I have been unable to make purchases from my app. I could add items to my cart, but when it was time to check out it would require me to input my password. And after submitting my password, I would receive a “something went wrong” error message. This has occurred over the past several months. So today I deleted and reinstalled the app, and was able to conduct business as usual. No problems whatsoever. This is a great app, but it can be frustrating if the above occurs. Therefore, delete and reinstall, and all will be better.
HATE the new update!
by Kim Bucklin on 2018/02/05 04:14
Where do I start? The layout is clunky and requires an extra step in the drop down menu to go anywhere off of the home page, & you can’t enlarge by tapping pictures anymore- it’s a pain in the neck to have to zoom in and out instead of a quick tap. But my biggest complaint is that on the deals page I can’t choose a size or color- when I tap the arrow, it “blinks” but doesn’t give a drop down for a choice. In other words, if you have to make any choices before ordering, you might as well forget it. Haven’t tried on the other pages yet, but if they are the same it needs to be fixed if you want any orders! Very disappointed- I shop using this app frequently, but will stop if it’s too frustrating to use.
Why do things not get delivered sometimes? It’s stupid!
by ehfhe on 2018/08/15 19:58
I have to say something before I start this, this has to be one of a must NOT have instead, like that time when my brother tried to order something, it said it would come either 4-5 days but when the day it was supposed to come. Guess what, It DIDN’T arrive to our apartment! True story. That was in 2015. Anyway, I’d like to ask why and how does this happen? Cause yes. Like I said that is stupid because I thought that we would always get the proper items at the exact day it said. But hopefully that will fix in the future.
Two major changes needed
by techquest on 2017/11/04 17:20
In order to make this a five-star review, we need to see more Account Settings and Preference options in the My Account button, as well as some major scrolling issues fixed in the product details pages (I’m using iPad Pro 12.9”). 9 times out of 10, when I go to buy clothes or things with many options to choose from, the drop-down menu only shows what it can contain in the preset menu size. There is often a slight movement to indicate more options below, but it snaps back to the first view. I buy shoes that are size 11 and it only shows me size X-9.5, and I can’t get down to 11 to order. Not cool. Yes, I’ve tried portrait and landscape mode and neither work.
The best shopping out in existence
by LovelyLee333 on 2018/12/22 15:19
This is the best shopping app. I have prime and it is completely worth it. There are times when I order something at 2pm and it arrives the next day for free. They also have the best customer service I’ve ever dealt with. The customer is always right, reps are friendly and knowledgeable and the few times I had to call, I always hung up feeling beyond satisfied. They use the post office for shipping and you can track you package directly on the app. They also do real time updates in case there will be a delay on post office end. Best app overall.
I LOVE IT
by sad cosplay on 2017/11/10 04:25
First,the wigs are AMAZING one of them I did have a little trouble with the style of it but I trimmed the bangs and it made it amazing for my undertale cosplay!! Second,the outfits idk the outfits I never bought one off of here but for comic con I have to buy two of them and I certainly hope there good quality I bet they are!!! This app is absolutely amazing for my cosplay I had problems with wish but this app I can't it's to amazing I am so glad this app exists I think this app is the best app ever being 13 I have to ask my grandma she loves this app to she loves app she can trust keep up the good work❤️💛💚💜💙
Hide the wishlist tray for functionality
by Maulable on 2018/01/12 17:44
Current version won’t allow me to click “View all lists” from my main wishlist, so I can’t look at my husband’s wishlist to get him something. It’s like there’s a dead spot on the screen where my finger won’t register. I was worried that it may be my phone (now old 5S), but other apps will register my touch in that same spot. I had no problems with functionality prior to this update. *Update* The problem seems to be the wishlist tray at the bottom of the screen. As soon as I hide it, the entire screen works again. I added an item to my wishlist and the wishlist tray popped back up, then suddenly none of the top row buttons were working. Once I hid the tray again, everything returned to normal.
OMG
by Lady1775 on 2019/02/05 00:47
This app is amazing and orders fast shipments and your school through were bound to find something that you like you can search up thousand 1100s of millions of things it’s crazy when I first bought the app I thought that is going to be that good and you want to be able to get things for a cheap price and it’s not a cheapskate when you order something that’s cheap it lets you give it back if it’s broken and order a new one that is not I recommend this because you can find so many amazing things for loved ones or even for a close friend
2 Day Shipping for Prime members is B.S.
by Booner2222 on 2018/04/28 14:56
Let me first say that I have been a long time Prime member and like the convenience of the range of products available. I also loved the fact that 2 day shipping actually took 2 days. Recently, today in fact, I’m in the mountains on a camping trip. I ordered a camera to capture the memories from the trip. This order was on Wednesday and guaranteed by Friday and was to be delivered to the campground. It’s now Saturday and my package is set to arrive at the campground that I will be leaving on Sunday a day after I leave on Monday. What a hassle. I have to make arrangement s to have the packaged shipped to my house taking more time and money. This is not the first time for being burned on guaranteed 2 day shipping. Going to start using Walmart app as they actually have 2 day shipping at no additional price.
Future of shopping at your fingertips
by Maggiemae5432 on 2019/01/28 16:36
I absolutely love shopping here, so easy and I get to avoid going to the mall! I mean don’t get me wrong the mall is okay but to find parking and then to find what you’re looking for may take forever or you may not even find what you’re looking for and guess what you’ve now wasted time… there goes your Saturday 😭 anyway I love it so much that I have a prime membership and I get all these perks free music… free video… and FREE SHIPPING!!! 🙌🏼(prime items) of course but I can’t complain! The future of shopping right at your fingertips and with a search tool! Xoxo
It was fine the way it was before
by clia0123 on 2018/08/13 00:32
The app updates are making it slower to use. Scrolling down used to be smooth but now is a pain to do. The app keeps refreshing a lot. Sometimes the page goes blank or takes a while to load. I have to close the app and try again. Also on checkout, the total cost of my purchases are not shown anymore. It doesn’t include the fees and shipping which I would like to know beforehand before proceeding to check out. I always have to guess or estimate the cost overall. Oh and when I sign up to be notified about when an item is in stock, I never receive any notifications for it. And those community polls are annoying too. Don’t really like this new layout.
Lost landscape mode on iPad Air2
by Mkbar61 on 2017/10/22 21:21
Update: Newest update brought landscape mode back. Really disappointed that the last update took away landscape mode on my iPad. I use a keyboard case so my iPad is in landscape mode the majority of the time. This update makes it inconvenient for me to use the app. There doesn't seem to be anywhere to submit questions or comments to the developers. I'd like to know if this was intentional or if it's a bug that will be fixed in a future update. If it was intentional I will uninstall and go back to doing my shopping at local brick and mortar stores.
Lists
by Playerofcandycrush on 2018/12/15 19:22
The way lists are set is very crappy and too difficult. It’s not fun having to drag the item to the bottom to have it placed in another list and have to tap on it to move. All of the lists should appear so you can select where you want it and when you tap on lists from the side menu, all the lists should appear unopened because then you’d have to tap at the top “view lists”. It’s simple, literally social media has it down better and they aren’t even shopping apps. They give you all your created lists to choose from for putting an item you like in.
Use to work perfect, not so much anymore.
by Bejizle on 2018/07/29 09:04
For months now, I’ve noticed a few buttons that would not work, i.e. the back button when looking at photos. I’ve waited patiently hoping these would get resolved, but instead, the app is getting worse. There are more buttons and functions that just don’t work. The wish list tray doesn’t load everything I have in my lists. So I try going into the “your lists” tab but I cannot switch between my lists because the “see lists” doesn’t do anything, so it does me no good. Many times as I try to search, it takes me to the Alexa page instead. Restarting the app never resolved any of these issues. I will probably just not use the app anymore.
Ehh.. new update messed everything up.
by Commaasterisk on 2018/06/05 14:34
It was perfectly fine until the latest update. Or, at least, I think that’s the problem. It’s not showing the prices for items when I search? I have to tap on them to get prices which is extremely frustrating and makes it impossible to browse. It wasn’t doing this a week ago but now everything is out of whack! It isn’t letting me filter only prime items, either. Instead of having a nifty little button right under the search bar, I have to go into the filters and add it there. I’ve never had a problem with it before so I can only assume some update occurred and that would be the cause of all my problems here.
Problem since last update
by Meloois on 2018/01/13 20:55
Generally I love the app, but just wanted to point out that there’s some sort of glitch that disables the top buttons on the page (back, cart, etc.). It’s frustrating because if you go to read the extended item description, you can’t go back to the main page. You have to either close the app, or click something lower on the page (if possible - if you’re in the item description, closing the app is the only option). I’ve totally lost a few items I was interested in. Generally the app is good, and I know the problem will be fixed soon. For now, though, it’s too annoying to shop.
This app needs work
by I hate popping noises on 2019/01/07 02:42
I’m furious it’s become so difficult to contact sellers. That’s shady business, you are trying to make things difficult for buyers and I don’t appreciate it. I don’t want my personal items blaring out for others to see when I open the app. My parents saw very private personal items and gift items they should not have. Things that can not be unseen. Things that should never, ever under any circumstance under the sun have ever been on my opening page of the app. It’s disgraceful that you don’t respect my privacy. I’m reconsidering the amount of business I’ve been doing with this company. The developers have intentionally made the app more difficult and miserable to use. At this point I’d rather go to Walmart. Don’t get too big for your britches.
Poorly built
by Mark7896543 on 2018/09/13 17:30
I tried this a couple of years ago - and deleted it because it was pretty useless as it wouldn’t let me buy anything at all. (Yes I was logged in). It would search - but not allow me to buy. So wind forward two years and I thought surely they’d fixed by now and so I downloaded it again - and there’s still a similar problem; I can now buy certain items e.g coffee but this app doesn’t allow you to buy books on Kindle - it only allows you to get a free sample. (Yes I am logged in and no I’m not the only person I’ve spoken to with this problem, it seems very common). So a good idea, and some improvement - but overall poor in execution and not tested before being released. I prefer to log into the website from my phone.
Unacceptable
by mamulang02 on 2018/04/28 05:02
I ordered an item here to take advantage of the prime service delivery which is the next day and i do need this item the next day anyway. So the next day came along and i got a notification that my ordered was delivered and it was handed directly to the resident, the problem is i am home the whole day and no one handed me anything, so I contacted them to find out whats going on, there answer was that the Delivery Carrier sometime accidentally scans them or scans them while on their way to a doorstep, which is ok fine. But in my case don’t they bother to check or verify where or who they handed your packages. Well mine was delivered base on their record, but it was on a wrong address. So now who ever got this package, is now have my Name, Address, and my Apartment number GREAT! Go somewhere else..
What Happened?
by Mlb887 on 2018/04/22 20:29
This app has been my go to for shopping but recent updates have resulted in so many problems. Searching from the home page takes me to an Echo ad so I have to re-enter the search. Selecting items from the drop down doesn’t go back to the product page. I have to click anywhere but the menu after making my selection(s). There are issues of having to sign in and recently I couldn’t place an order at all. Maybe I’m using it wrong, but I can’t search my lists. I can’t even see all of my lists because clicking the hyperlink does nothing. That’s not the only place it’s happened but who can keep track. Take us back to the app that worked please.
Rating Trends
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All Versions
3.0
172,823 total
 5
70,433
 4
29,872
 3
26,057
 2
16,397
 1
30,064
Current Version (13.3.0)
3.0
46,026 total
 5
17,022
 4
6,369
 3
5,386
 2
4,993
 1
12,256
Version History
More...
Keyword Volume Hits KEI Rank
buying
38.56
35
1
shop
0.00
20
2
app
0.00
12
2
shopping
22.83
4
1
prime
22.79
2
1
amazon
80.77
1
azon
15.29
1
amazon app
36.06
1
amazon store
0.00
1
amazon price check
155
check
0.00
wish
46.65
reviews
15.48
compare
17.70
review
14.50
eviews
0.00
read
12.05
registry
80.43