Screenshots
Keyword Volume Hits KEI Rank
shopping
22.45
41
shop
0.00
39
buying
38.70
16
app
0.00
12
2
prime
22.68
4
amazon store
0.00
1
amazon app
36.06
1
azon
15.22
1
amazon
78.32
1
Search Visibility
App name
amazon - shopping made easy
Description
International shopping Browse, search, get product details, read reviews, and purchase millions of products with amazon International shopping – now available in English, Spanish, German, and Simplified Chinese. amazon packs a variety of features and functions into this ample app, whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping. Tap the mic icon and use Alexa to play music, shop, tell jokes, listen to eBooks and more. Convenient Sign in with your existing amazon account to access your cart, payment preferences, and shipping options. Pay in your local currency with international credit or debit cards. Create or find a baby or wedding registry. No need to create a new account to manage your 1-Click settings, wish lists, or track your orders. shop just as you do on the web. Fast Instantly compare prices and check availability by scanning a barcode, snapping a picture or typing your search. Secure All purchases are routed through amazon's secure servers, protecting your personal, payment, and order information. International Delivery amazon now delivers to 100+ countries in as quickly as 3-5 days. Universal In addition to International shopping, you can change your settings in this single app to shop amazon.ca, amazon.co.uk, amazon.de, amazon.fr, amazon.com, amazon.it, amazon.es, amazon.cn, amazon.co.jp or amazon.in. In order to provide a rich experience and enable features such as voice shopping, shipping notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth.
No way to clear app storage/ data anymore???
by Nattylight1234 on 2019/04/24 22:03
Amazon no longer allows you to clear your app storage and data to allow for more space/ remove old history. Guess you guys have fully jumped on the bandwagon of not trying to hide your sale and storage of our personal data anymore haven’t you?
Why?
by AriaLHM on 2019/04/24 21:07
The app has been made worse with the removal of questions & answers, and comments for reviews.
My order never arrived and still haven’t received my refund!!
by Ex Custumer on 2019/04/24 15:59
HORRIBLE HORRIBLE!! I order baby slippers for my baby and it was suppose to be delivered the beginning of April!! So I message the people to ask where’s my order and they haven’t responded and that’s when I ask for my refund and they said they already contacted the person to give my refund but no refund yet OFC after that I call and ask them to give me refund and they said they’ll give me a $20 Gift Card and I still haven’t received it!!! Like really Amazon?? Stop lying and taking our money like you did last time you took my money like up to 4x which added up to over $200 obviously I got my money back but Amazon is severely lacking!!!! I need my money back from the order of the slippers to buy them Somewhere else!!!! Don’t buy from amazon they are such thieves!!
Unbelievable
by itskashifkhan on 2019/04/24 14:16
When amazon delivers with their own service.. it’s always late by a day or two (or a week may be)
Debit cards
by blablanla2 on 2019/04/24 13:33
The fact that you can’t use your debit card for prime wardrobe is a joke been a customer and manage to make all my payments on a daily basis with a debit card but the moment I go to try out a new future that supposed to be part of prime I need to add a credit card this will be my last year with Amazon
Forgets who you are
by lilpigg on 2019/04/24 06:59
I have used Amazon forever and happen to be an Amazon Prime Customer, so why the Hell does this retarded app tell me my Password is incorrect? Who knows? It is complete crap! Maybe the divorce screwed up the app too!!
2K19 VC Digital Code
by Tay96071 on 2019/04/24 05:51
I’ve paid my hard earned money for a 200,000 VC digital code card. They took the money off my card but now they’re telling me it was a problem wit my order.
Needs work...
by What's the purpose? on 2019/04/24 03:17
When I hit the ‘Prime’ next to ‘Wholefoods’, it just gives an error message.
Amazon Is amazing!!!
by icywolfReview on 2019/04/24 02:44
So first off I love this app!! There are so many great deal on everything with great quality! And I love amazon prime with the 30 day free trial! This app has never failed me or showed me any signs that is is less then a 5 star app! I love how you can track your package, and idk if it’s knew but I think it’s very helpful and trusting how if a package if delivered, they will take a picture of it to reassure you it came! Or if it’s in the mail box it will tell you that to! I can find pretty much anything on this app! Keep doing what ur doing but idk how it could get any better then this! 5 stars!!!!!😁❤️📦
Daily Giveaways
by Always Lost! on 2019/04/24 02:33
I live Amazon but those Daily giveaways are “fake news!!” Does anyone EVER win?? Lol
There a problem on viewing video on shopping
by Starhawk2764 on 2019/04/24 01:47
Hi there a strange behavior on Amazon app when I want to view the shopping demo video to click play and waiting no normal select and not normal view and there a video demo that have problem when I click play arrow on slash on it iPad Pro, I have iPhone 8 Plus it work video demo Olay but not iPad on amazon online app. On safari online I use amazon.com it work fine on demo video play. So why is amazon app not work or run Ideo clip play?? Please help me how to solve this or Wes it amazon app bug problem? Please fix bugs thanks
App fails to load.
by threadhead on 2019/04/24 01:14
It just spins and then presents a picture of a dog saying sorry something went wrong. It’s been doing this for weeks. This release is an utter disaster
The most irritating app
by SamSBD on 2019/04/24 00:58
This thing does nothing I can’t do with the browser and inundates me with “helpful suggestions” of useless amazon garbage. What can you expect from a company whose only real claims to fame are borderline slavery and having a contract with ups?
Text is too small
by Wj2222 on 2019/04/24 00:50
Test is too small
Grate app put too slow...
by apple user for life on 2019/04/24 00:43
Hi has everything as i expected but loading time takes longer than the website please fix and it would be a 5 star for me
Browsing history don’t match
by amitdesai on 2019/04/23 23:07
Browsing history don’t match between desktop and iOS app versions. This should be one of the basic features to be implemented
Loads very slow!
by McCainiack!!!!! on 2019/04/23 21:32
Needs an update so it will load quicker. No need to sit and wait for it to load.
Being 12
by taynado on 2019/04/23 21:29
I love this app, and this store. The only problem is that I am 12 years old and this is restricted to 17 and up. I think this should be changed. Why can’t children shop? This needs to be fixed and I think it should be fixed fast.
Give away
by whatnicknamisnttaken on 2019/04/23 21:14
On iPhone give away part doesn’t work like it did. When you tap on the box it doesn’t scroll back to the top to tell you the status and then when you hit the back arrow it takes you to the top of the giveaway and not where you left off.
Purchase
by Robot8mine on 2019/04/23 19:57
Why can’t I buy amazon prime and movies tv shows on iOS mobile I don’t have a computer and I like the app than the website.
Excelente aplicación
by Gordafui on 2019/04/23 18:32
Pero, ..desde hace unos días no me funciona la cámara para buscar artículos desde la galería. Por favor arreglen ese problema
Slow, bloated, infested with junky ads
by Lazy and penniless on 2019/04/23 16:44
The app is very slow and glitchy, takes long time to open, and bloated with many questionable “features” like voice search and such. Please try to get the basics right first, Amazon, then add features. There is a lot of junky ads and “sponsored content”, which makes it difficult to search for the staff you want and generally annoys. I used to love Amazon, now I am treating it as a trip to a dentist: painful, not fun, but sometimes unavoidable. More and more of my shopping goes elsewhere.
Questionable Search Results
by SoulSun69 on 2019/04/23 14:23
App does not return same search results as using website. Makes me feel like they are pushing certain products/vendors on app.
Religion
by Thn4ever on 2019/04/23 12:33
How dare you put a toilet seat with a picture of our lord and savior & his mother on it!😡 But you won’t sell the rebel flag in fear of offending someone. I’m one guy that always gets what he wants and I promise you, I will delete my prime account and never order from you again. And on top of that I will pray to god that your business collapses everyday until it does! I’m not somebody you wanna mess with trust me. I’ve got the power of GOD on my side.
Crashing App
by Karday8 on 2019/04/23 03:57
I’m not sure if it’s the latest update that causes the app to crash but for whatever reason, my searches won’t load completely on my phone now. I didn’t have this issue before the update. It tells me to refresh my search or it’s checking the store room. It’s really annoying when you are searching for items or scrolling through the fetched items from your search.
Text
by Googz187 on 2019/04/23 03:39
The text size is way too big on iPad Pro. Give me options to adjust.
Tuke
by DemonBoyXXX on 2019/04/23 01:33
I can’t get my account that I put money on it on my amazon
Who is selling?
by clauconcep on 2019/04/23 00:58
So,I love Amazon. My mom & I constantly buy from them but lately we’ve noticed some items that we've ordered seems as if they're from Wish (another platform that sells really cheap & low quality). The packing is the same & comes from the same place, & the quality of most is cheap. Just wanted to let Amazon know to see if they can investigate their sellers & from where they get the merchandise.
Unusable update
by Ben60613 on 2019/04/22 23:41
Just updated, app will not do anything. Can’t view items or review orders.
Broken on VPN
by foucault on 2019/04/22 22:51
Not the VPN’s fault. Will take my business to Walmart, I guess.
Amazon Rocks
by Chris & Jamie on 2019/04/22 22:41
I am a loyal customer to Amazon, they go over and beyond customer service. I have always loved purchasing items online, but now I have to due to a neck & spine injury. I have not one complaint nor recommendation. Amazon is run extremely well.
Mostly broken
by Arazonan on 2019/04/22 22:34
If you search for a kindle book that costs money it opens in the app instead of the browser then says you can’t buy it in the app. Not only is the app crap it breaks web searches for books Truly sad.
Make it easier to move items from saved to later
by Ab92884 on 2019/04/22 19:09
I love amazon but it should be seamless, and easier to move items from “Saved from later” to lists. Also if you could move more than one at a time!
Show where item located
by piddtu on 2019/04/22 17:48
I have been very disappointed when purchasing items and discovering, AFTER PAYING, my item is being shipping from China or India or other very distant locations and it will be weeks in the process. Please find a way to let us know this up front so we can decide whether we can wait that long.
Cannot view item related videos on latest iPad
by rumrunner424 on 2019/04/22 16:53
The app by itself works fine, but when I try to view any of the videos/advertisements for an item, it brings up a black screen with a crossed out play sign. Reinstalling didn’t help. There is no information out there who to contact to resolve issue.
Buggy and lacking features
by Panda0802 on 2019/04/22 16:40
This app is useless for a lot of things I do on the Amazon site. There are broken links, filtering is minimal, and half the time it works one day and doesn’t the next. They’ve obviously scraped the bottom of the barrel when allocating resources for app development. It’s a shame.
Bad Logistics
by Willis791 on 2019/04/22 16:06
App is fine, but the customer service around Amazon Logistics is bad. I had a time sensitive gift and they misplaced it. Escalated support said they would make sure it arrived that day or they would send a replacement via Prime Now. Three calls and a discussion with the "leadership team" and they couldn't/wouldn't do anything about it. I was lied two at least twice. Lost an hour on the phone and gift was now late.
Patheticly slow - unusable
by cfe34r on 2019/04/22 15:39
So slow as to make you want to walk to Walmart. If you use a vpn it gets even worse. Not exactly a good advertisement for their cloud computing work( the dog food tastes real bad).
Last Update Ruined Giveaways Interface
by The guy writing a review on 2019/04/22 14:03
The app doesn’t go back to where you just were after you enter a giveaway, it jumps to the beginning of the list. Terrible… so annoying!
App seems to have no apparent consideration for the visually impaired
by N. Ameless on 2019/04/22 12:51
App works well enough but there sadly is no apparent way to adjust the size of text or ability to even at the very least zoom in on selections of text, either in the item descriptions or in the section with the tiniest of text, the item review area. Extremely disappointing.
I live for amazon lol
by AmazonJunkie8369 on 2019/04/22 12:33
I shop on amazon quite frequently and I must say it’s definitely one of the best apps I’ve downloaded easy to use ,can find almost anything all in one convenient place what more can u ask for
Ripoff
by Dlorpfght on 2019/04/22 10:11
Amazon ripped me off
Reading through Reviews
by Tapdaht on 2019/04/22 05:27
Easy and simple to use app
I love It
by Staceymac11 on 2019/04/22 04:09
I recently ordered baby products for my daughter’s baby shower and I loved it. It came on time as always. I mistakenly pushed to I DONT NEED IT ANYMORE. We got the baby monitor and we love it. I WILL NOT be sending it back.
Hate the new update!!
by ASweeno on 2019/04/22 01:13
Seriously? More ads? I’m unhappy. I’m also unhappy that the option to click for more results is gone. I used that to find deals.
I expected more...
by DLD CO. on 2019/04/21 23:32
You’d think a multi-billion company would invest in putting together an adequate functioning app. let alone investing in hiring PROFESSIONAL and experienced customer service representatives. It seems like the customer service reps are not in house, cannot understand nor write basic/proper English, and are very rude. Please invest in your customer service!
The best!
by AdinaChris on 2019/04/21 23:27
Everything I need I get from amazon and it comes next day or the day after and I don’t have to worry about anything getting lost! I love It!
Don’t purchase from third party sellers!
by Dpm0211 on 2019/04/21 20:11
I ordered a backpack for my son on March 11th Today is April 21st and the backpack has yet to arrive, there have been no shipping updates since March 11th when I ordered and no one can resolve the issue! I’ve reached out numerous times to the seller and amazon techs and they’re useless! They apparently applied a credit to my account in mid March sometime and was suppose to apply automatically on my next order I ordered some things for my gender reveal and guess what! NO CREDIT WAS APPLIED! I finally reached out today so I can get a refund seeing as I haven’t used the apparent credit applied or received the item I ordered and the tech couldn’t even help with that! I have to wait 48 hours more to start the refund process!! This is truly ridiculous and so dissatisfying It was my mistake for not realizing it was a third party seller but my son saw a backpack he likes and I ordered it no questions asked! Please read carefully before ordering
Convenient
by Rcwallace72 on 2019/04/21 19:37
Everything is right at your fingertips.
Robbed me
by Logan.2123 on 2019/04/21 19:36
I input a gift card into my account and every time I try to spend it they decline my order. I’ve called them 4 times already regarding the issue and they just disregard it. They don’t care about the consumer. I don’t recommend using Amazon unless you want them to steal your money.
Failed to fix my issue
by unknown168 on 2019/04/21 18:29
Bought the Xbox one s 1tb battlefield V bundle and didn’t come with battlefield the whole point of the bundle so I contacted the seller told him what’s going and said to contact amazon for a partial refund of 30% so I did than amazon said they could than sent another email saying they couldn’t
New Update
by 808irritated on 2019/04/21 11:30
The newest update on the app is flawed. When you look at an item in daily giveaway but then go back to the main list it takes you all the way back to the top. Not to where you were last on the list after scrolling down
Good app... needs update
by Nkdscot on 2019/04/21 08:24
It’s a good shopping app that works well but... it needs a dark mode. Does Amazon know how many customers window shop from their bed? Dark mode. Please.
Amezon don’t accept all comments
by Melly095 on 2019/04/21 08:17
It’s funny that when you have a bad comment about a product Amezon don’t accept your comment. I order a product, that never showed up after two weeks. Even tho I did get my money back I feel like it was just fair to other customers that a leave a comment about the product. Don’t believe all the reviews they never accept the negative reviews about a product..
New dude
by Mark 11345679964433 on 2019/04/21 04:39
Just got this app and I can already see there is more selection and seems to have better quality products then other apps I’ve used.
NOT iPad friendly
by thebmrust on 2019/04/21 00:34
Amazon still can’t bother to spend resources to allows the Amazon app to share an iPad split screen.
Not on time
by monkee' on 2019/04/20 22:38
Paid extra for shipping advertising that it would be here by sat. ordered on a Thursday very dissatisfied.
Easy to order, hard to review order info
by TreatYourCustomersBetter on 2019/04/20 22:30
This app is great except when it comes time to look at orders for budgeting or confirming charges to a bank account or credit card. I want to see how much each order cost at a glance so I can easily know which charge on my card belongs to which item. I’d also like to be able to search orders that were part of a subscribe and save deal only.
Non- standardized app layout
by deepsoul13 on 2019/04/20 20:15
Every item listing screen is different. For example, the “share” button is always in a different spot. Sometimes it’s the word “share” other times just the icon and other times both. It’s sometimes above the listing or below it, or not even present. Same for Other elements on the screen, they’re all over the place. Can you standardize the item listing screen? Also on some screens the “left edge swipe” works to go “back” while on other screens it doesn’t, and on some screens it opens a side menu instead of scrolling back. Please standardize the movement controls in this and all other Amazon apps (especially the Alexa app which is worse than this one) Finally, a bug to report: when searching my previous orders and I try to type an item, the search box disappears while typing and the keyboard remains active. When I press enter, it just reloads the screen and doesn’t attempt searching for typed item. Thanks.
Frustrated 1
by jinmilofOC on 2019/04/20 18:49
I shop a lot on Amazon and recently I have lost the ability to play product videos when shopping on my iPad. It just goes to a black screen and the sprocket spins and spins. I can still shop, but when I am trying to get further info from a video about a product, it is worthless. I love the app otherwise. Trying to get technical support to help now. Slow process. We will see how it goes and maybe a better rating if it goes well. Only a downgrade to a 3 at this point because they have been much better in the past. Disappointed to say the least.
Amazing App!!
by valvevdhsisjxhhduswuiwjshxb on 2019/04/20 17:58
Wow!! I can easily buy anything in this app for a great price. Amazon shows me what item is best. It makes everything SO MUCH easier! Who needs to go out of your house to the store when you can simply go to this app and click on anything for a great price? The app is VERY high class and high quality. You can easily figure your way through the app without confusion. Thank you Amazon for making not only my life but others too!!
What the heck!!
by UGHHH) on 2019/04/20 16:14
I keep trying to delete my things and your app won’t let me delete it so now I’m paying for something that i don’t want and it’s very annoying and now i can’t get my money back and your app is way to confusing and now my money is spend on something I don’t want thanks a lot! (Sarcastic)
Don't choose Amazon to shopping online!
by jacobdai123 on 2019/04/20 15:47
Months ago I return the tshirt that I bought,but it's not the same as the seller described on Amazon. So I returned it few weeks ago,but I didn't received the refund. No one can help me, they just told you to wait.
Lousy advertising
by Sparkie1221 on 2019/04/20 13:29
So so tired of seeing something advertised that I am interested in and then have to search the site to find what I’m looking for. You should be able to at least go directly to the item then search for other things.
Not anything they used to be. In the past this used to be a fun trustworthy place to shop.
by aboutbuyin on 2019/04/20 12:32
Now it’s full of people that lie a and constantly trying to trick you into buying stuff. I talked with a supervisor days ago over a order dispute. Finally I asked her so you’re no better than EBAY and she said yes that’s correct. Wow, I couldn’t believe what she said! Just because it says (amazon’s choice)don’t mean they stand behind that product. It’s all 3rd party selling to customers especially if you use free shipping. The whole experience that I personally have had, has forced me into removing card and deleting the amazon app. I’m going back to Walmart to my fishing gear. FYI, if you do buy something and it says only 1 left in stock don’t believe that, once you buy it go back and look you will see that it’s back in stock. Also I bought another product from a 3rd party seller, I was told from the beginning it will be delivered Friday two days before it’s supposed be here they tell me oh now won’t be here until Monday. You would be better off to buying products from DealDash.com. I’ve been a member since2013—not anymore!!!!
Suggestion
by Jendjnskdnwjsksn on 2019/04/20 03:50
My “Save for later” list is super long. Is there a way to add the option to minimize it so i can see my “recently viewed” and “customers who purchased this also purchased”? That would change your rating to a 5 from me! 🙏😊
Annoying
by izuku_kaneki18 on 2019/04/19 23:26
Most of the time I search one specific thing and everything comes up except that thing. For example: I was searching for PS4 Controllers and it didn't appeared. The funny thing was that the things that were appearing weren't even PS related.
Multiple accounts
by User616 on 2019/04/19 22:42
I have 2 accounts I use on a regular basis, my personal (home) account; and a Business account; it is not easy to switch between accounts when I am on the app. Please make it easier to add and switch between accounts. Otherwise, good app.... Does what it needs to for the customer experience and even for business customers!
Account closed
by 12 cake on 2019/04/19 21:09
Don’t make an Amazon account. If something goes wrong the terrible customer service will repeat the same messages as if they don’t read your emails and eventually account will be permanently closed even if you have money on it.
Stop notifying me to buy things
by dkmdji4838 on 2019/04/19 20:46
I’ll buy things when I want to. I prefer to use notifications for things like packages arriving. I do NOT want to know that you found some junk for me to buy.
Grid view missing
by Bubbleflake on 2019/04/19 20:36
I do not like the the large format list view. I liked the grid view and suddenly the app no longer has that setting. I'm on Amazon daily and the list view is so time consuming and there is so much white space. I don't like it at all.
Goodbye amazon
by OKKKKKKKAAAAAAYYYYY on 2019/04/19 17:35
It’s ridiculous that you spend your money to buy something, then when you need to return it, Amazon wants to start charging for you to send it back when it used to be free! Like the owner of Amazon needs to humble hisself because just as fast as he built up amazon it can easily hit an all time low. I’m done with Amazon after finding that out like what’s the point of buying something if I have to pay for shipping when it’s something I no longer need or can’t fit. It’s one thing to say no returns like okay you stated that before I made the purchase so it’s on me if I buy it but it doesn’t say any of that
Terrible customer support
by Ben ggggggggg on 2019/04/19 16:29
I registered a new account with amazon with the attempt to buy a gift card essentially I wanted to use my gift card to buy an xbox live card after attempting to do so my account was placed under suspension with no reason given, then ultimately I was told my account was closed and I would not be refunded my money. I called customer service multiple times and the technicians never got back to me or when they did they alleged claims that were far from the truth stating that my account was connected to another that was previously suspended which I am not connected to after months of looking for answers they send me an email with a link to a policy about gift card transactions and that you can not by a gift card with another gift card and at this point I was more understanding, but just for kicks I went through and did some research I found accounts with upwards of $600 had been cancelled or suspended with the money never being refunded, and when you go to look at the terms and conditions menu the information is not readily available in the slightest.
Can’t Find Anything
by BrentM98 on 2019/04/19 15:41
Browsing for a product is now impossible; they literally took out the feature. Searching brings up a bunch of “renewed” products even when I add terms like “new” or -renewed. Also their ratings are all from bots.
Horrible app
by cutytimegirl on 2019/04/19 13:53
I ORDERED A GAMING MOUSE AND IT SAID IT WAS DELIVERED ALREADY BUT...NOTHING WAS THERE I WAITED THREE HOURS...STILL NOTHING THERE...IM GONNA FILE A COMPLAINT
Refund
by selespelobaltazar on 2019/04/19 13:20
The app showed my order as delivered but I never received anything. Amazon refunded my money in less than two days.
Cool
by stan.bts7 on 2019/04/19 09:49
It’s a v cool app. Stan BTS
Buggy
by Salehdidit on 2019/04/19 07:28
Amazon links from other apps open the Amazon app but don't open the product page. Of course pasting the link in the search bar, even if it contains the item name, results in no matches but you knew that already because Amazon search is, and always had been, utter garbage anyways.
Whu So S L O W Lately??
by lindzi & pete on 2019/04/19 04:58
I usually love this app. I can’t remember the last time I shopped Amazon on my computer! But for several months now (so I know it’s not just a temporary slow wifi thing) every time I search it’s so agonizingly slow! The results are a little draggy but when I click on a product, that takes forever. Then anything I want to do within that item— reviews, even adding to my cart.. Well I wished I had packed a lunch. Plz developers, speed this app up!!
same poor customer service
by WanChingC on 2019/04/18 20:49
never get my packet contact customer service so many times and don’t help, never get any refund, keep ask me to check my bank statement, i check and keep asking me to check, and there was just no refund and didn’t get my items too. whatever just waste that few dollars and never gonna buy stuffs on amazon again!
Amazon smile
by eshbach on 2019/04/18 19:10
Would love to be able to order through the amazon smile program but this app or no app that I found enables you to order through the smile program.
Shake my Head
by Whatchu McCallit on 2019/04/18 18:29
Twice I have ordered Off here And My Packages Came Late.!! And I Also Have Amazon Prime SMH.!!!! I’m Still Wanting For My Package And It Was Supposed To Be Here Yesterday And On My Order Before This One They Had 4 days To Get My Package Here And It Was Still A Day Late.!!!!
Can’t buy books!
by PumpkinAnnie on 2019/04/18 14:55
What’s up with this guys? This is hella annoying.
Thumbs down
by QueenKee92 on 2019/04/18 14:16
My app never opens.. I’ve installed and uninstalled this app about twenty times. Trying one more time if this doesn’t work this time I give up
Please enable Touch ID to open app!
by DarkRift2012 on 2019/04/18 12:09
Please consider updating the app to open using Touch ID. Right now once I am signed in to the Amazon app, if someone were to steal my phone they could shop to their hearts content on my dime! I don’t want to have to log out every time I use the app just to protect myself! The biometric option right now does not even work if I have to sign in!
Please Add AmazonSMILE Functionality
by KyanaBelle on 2019/04/18 11:28
I would give the app 5 stars if they would integrate the ability to order through the SMILE program or offer a separate AmazonSMILE app.
Recommendations are broken
by Kem5brandon on 2019/04/18 05:46
Every time I refresh I get wildly different recommendations that have no basis in reality.
Stop messing with notifications
by jfenwick on 2019/04/18 04:31
There is now no way to be notified of Dash button orders without also being spammed of updates to the shopping list.
No consistency
by MsBKS on 2019/04/18 04:08
Sometimes you can track your order. Sometimes not. Sometimes there’s shipping information. It’s a complete roll of the dice. Things get bumped from your cart randomly (not out of stock or for any particular reason). And if you’re very unlucky, they will charge your card three separate times for the same amount in a 15 minute window. The chat is not useful, as it just cycles through prompts and the newest person never actually reads the conversation in order to help.
Worst guarantee delivery service ever.
by ibra.158 on 2019/04/18 02:18
They make false promises for guarantee delivery. If i have to wait for my product on a guarantee delivery option than i would rather buy it from ebay for cheaper price. So disappointed!!!
How?
by drummerchaos on 2019/04/18 01:12
Prime Wardrobe is not compatible with my tablet, it says. I have a 1st gen pro...
Cannot Buy Kindle Books, only downloads sample
by jamaicab on 2019/04/17 23:43
There is no option to purchase e-books. Kindle is one of Amazon’s biggest selling point, that is the main reason most individuals get this app in the first place, otherwise they could easily make purchases via the main website. Unless of course you’re an avid shopaholic and use everything about Amazon and do not read or may not know how (In that case, this post is not for you). Any-who, book consumers must rely on the desktop version to conduct business. Downloading the app is supposed to make things more convenient and it only adds more of an inconvenience. This app seems to have a hidden agenda to only allow the purchase of paper backs (which cost more) which is unsatisfactory. I challenge you to use this app and search for any book and deselect the paper back version and only go for the kindle version and watch what it does. Of course I am referring to ver. 13.7.0 (1-241872.0) in the event they finally fix this then disregard but until then, shame on you Amazon mobile app developers.
What is wrong with the search engine?
by AjoJud on 2019/04/17 23:38
_________ Update (april 2019) It’s ridiculous that their apps search engine has not been fixed. I can find items through google and not their app. I’m trying to find a Colgate item (was sent an email about it from Colgate). I can find it on the browser on my phone if I click the link from the email... but nothing remotely similar if searching through the app. Writing “colgate gift set” movies come out. Really?! —————- Update: Down to two stars! This is ridiculous! Please fix your search engine!!! ———— I use Amazon App often and we make many purchases for different reasons. Recently I search for something (a book for example) and it’s no where to be found. If I search through google, I’ll find the link to see the item on amazon. Worse yet, the item will appear on my husband’s app (he has an android) and not mine. Please fix
Not working
by katelynn.F on 2019/04/17 22:55
I have tried everything and it just won’t work and has not been for three days
Package 📦 left at the wrong house.
by EQQUIANNO on 2019/04/17 22:23
I just realized that the package 📦 wasn’t delivered to my house. It was delivered to a vacant house two doors down from me two days ago. I checked to see if it was there but, did not see it.
Quality has fallen off
by No$h@m3 on 2019/04/17 20:33
Over the last few months, the quality of Amazon service has really taken a drop. Not only do my packages regularly get delivered to the wrong address but now I’m receiving the wrong items in packages, even after returning the item that was wrong in the first place.
Something has changed
by R m Caras on 2019/04/17 19:27
All I see in the Amazon top line of suggestions for my interests are things I have no interests in? I look at specific things everyday. Those similar items typically show up in the page. No more....it’s all strange stuff or things I might have looked at years ago.
Can’t print order from iPhone
by luv2jeep on 2019/04/17 13:47
No way to print my invoice from my phone. Very frustrating.
Poor customer service
by Needs more users on 2019/04/17 12:39
Company refused to do anything about their screwup. Bought an item that guarantees everything would be in the box. Someone at the warehouse removed an item that cost over $200.
Amazing
by Mia's outstanding shows on 2018/12/26 13:34
Hi, I just ordered a wallet and it is soo cute and really cheap. I love this app so much and most of the things are fairly a good price. They have almost anything your looking for and you can get the prices organized to what you want from cheapest to highest. Or vise versa. You can also have it by rating. There is one thing that I would add and that would be for the bag. I like being organized and having some things I like in the bag so I can get it later but some things I just want to have on a separate bag from others, like Christmas gifts for friends/family and have them there when I want to get them for Christmas or there birthday. It would be nice to have a folder or something for that. I love the app and I just wanted to suggest that idea. Keep up the good work!
Crashes to main screen
by --axeofwyndham-- on 2018/09/02 12:09
I'll start by saying I understand why this probably exists-my phone is a bit older, so I think that's a fair enough point to make considering the problem very well may just go away if they sit on it long enough. That said, this phone still keeps up with a number of other apps that load up and display what should be much more burdensome content. The only explanations I can offer would be poor optimization, a bug that causes an overflow on older devices but muscles through/times out and continues on stronger phones, or else the app just crashes because of something that happens at launch or because the data collection is a bit too aggressive. Curiously, the app works correctly when launched from a browser instead of from the home screen. When it does work, the app keeps up pretty well with their reputation for user experience, though I'd personally put product reviews up higher because I research everything I buy online. I haven't actually bought anything through the app, I've mostly used it(when it works) to browse in the fairly small amount of time I've had it, but for what I am shopping for it's a lot less complicated to just use a different shopping app, like Newegg, to find stuff that may interest me.
Font Inconsistency & Lack of Zoom
by yadoniya on 2018/06/24 20:57
The font is a complete eyesore considering nearly all other highly visited sites/apps (and my entire phone!) use straight arial-derived fonts. I genuinely thought this was a bug when I first saw it and tried to fix it. I know it’s something to get used to, but please at least format it correctly. There’s inconsistencies in which the old font is still shown for certain text. Some of the text will have improper spacing, making it look like a jumbled mess on item pages. The whole look of it reminds me of shady independent websites that you’re hesitant to trust your money with. Please consider changing it or giving us the option to change it. There’s also no way to zoom in on customer review images now. It was buggy before but now it’s just gone? It’s helpful to be able to look more closely at the images to decide whether I should purchase the item.
What the heck?
by Bete Noire on 2018/03/22 01:32
I never had a problem with this app until the most recent update. All of a sudden, I can't tap on an image to view it in full screen mode, no matter what I tried. Completely closed the app, restarted & tried again - no good. Completely closed all apps running on my iPad, did a full power down & restart, then opened this app & tried again - no good. Finally deleted the app & reinstalled it, picked a random item & tried to view the image in full screen. Yay! Success! NOT!!! Why? Because after that, everything else I tried to view in full screen brought up the image of the first item, (a cat toy), I'd successfully viewed that way! So, like I said, what the heck?! Update: Downloaded the new update and this annoying glitch still isn't fixed. It's even gotten a little worse, since uninstalling & reinstalling is only good for one full screen viewing. Once you restart the app, you can't get a full screen view. My patience is wearing thin.
Don’t even know what’s going on with this app anymore...
by griffmel on 2018/02/03 02:04
Let me start by saying I used to absolutely ADORE this app. However, in the last few updates everything has gone to hell in a hand basket. Adding items to the cart? Works just fine. Purchasing said items in cart? Nope. No can do. Every time I click on the place order button, it acts like it’s processing the order then just reverts back to my cart with the items still in it. The only way I can purchase anything is if I use the one click option. Also, the app will randomly ask me for my password when I have been logged in and using the app for some time and then tell me its wrong. Yet nothing changes except I have to force close the app and start all over because it's stuck in this stupid password glitch. Same thing happens whenever I try to look at anything with my account. It will ask for a password and tell me it’s wrong or that an error occurred and make me force close.
Issues with latest update
by Kevin8226 on 2018/09/28 12:46
Search feature brings back incorrect results when Im logged in with my account. When I try to search for a particular item and I am logged in to my account the search results are way off the mark. If I log out and search again for the same item I get the correct items in the search as well as the correct prices. This is also happening in the iPad. If I want to see the correct results I have to go through suggested items or sponsored items or items that I have previously bought and then search from there without using the search bar so the results are accurate. If I do not do this and go directly to the search bar the results to come back are incorrect. To the extent where the names of the items are wrong and the prices are way higher than if I search the item through sponsored or related results.
User friendly
by DDjanchi on 2018/05/12 15:32
I like the app. Very user friendly in general. No issue so far. I actually have a suggestion, not for the app but for the buying experience. It would be good to be able to update the amount for the monthly payments. When you choose the monthly payment option for an item, there is no way to update this option in order to pay in less months. I bought this item that had a 5 months payment plan and I wanted to pay it in two months according to my financial previsions. The suggestion I got from the customer service was to pay at checkout and call to pay the rest as a one time payment. And I get that this is because there is no feature yet allowing us to update. So it would be great to have one. Thanks.
Search in wishlists
by DD&CoCo on 2018/05/19 06:36
I miss having the search option in wishlists. The update before the more recent one brought it back but the most recent one took it away. Also there is issues sometimes when I look at reviews and try to select most recent. The page will stay blank when I try to select one and it won’t let me choose most recent. If you don’t bring the search back maybe you could add a wishlist option for ordering items in alphabetical order. A few updates later and I’m still not able to search through my wishlists. Things were so much easier to order and find when I could search that way! I can’t use control F on my computer because sometimes every single page in your list doesn’t load.
Bring back the wish list tray
by UXorcist on 2018/05/19 02:14
I used to use the wish list tray constantly because it was the fastest shortcut to get back to items I was considering for purchase. Now I have to go to the menu, lists, pick a list, and then scroll them full screen. Before I could just us the tray to quickly compare multiple products by just tapping from one to the other in the tray. Now I have to drag something I don’t want into the tray to get it to appear, only to have it disappear as soon as I look at a product. It takes me 10 times as long to shop now, and honestly I’ve just about stopped using the app altogether since they ruined my favorite feature. Come on guys, phones are huge now, I don’t need the extra 40 pixels of real estate. Give me the ability to toggle tray behavior in settings, or I’m done.
Frustrated Registry
by JBoom!? on 2018/02/12 21:29
I’m in the process of making a baby registry. First, when I click on items in my registry it will not let me view them. At all. Can not view size or any other details. Can not delete item. Nothing. Second, I can not just add items to my registry. First I have to add item to a list. Then go into the list and “move” it to my “baby registry”. A nice feature to add and I am so frustrated that it’s not a feature at all, I (and probably many other registry makers) would like to be able to go back through and group certain items together. For instance, I would like to group a specific shirt with a specific pair of pants with a specific pair of shoes with a specific hat,bibs, onesie, etc. Or a certain sheet set with a certain blanket. It would be easier for the gifters as well! No organization :(
It ok
by chroko29 on 2019/01/30 04:50
It must be ok cause I buy a ton of stuff on this app. But yeah it is lacking some important options that the web site has such as different choices. An annoying thing it does is when you are looking through the deals of the day it often times loses your place. You will be way down the list, click on an item to see it, then click back to the list, only to have it zoom you way back to the top of the list. Yep many times that has been when I just say “ok, I guess that means I’m just done looking for deals”. And close the app. But otherwise it works great on my iPhone XR. Hint: if you are not using the iPhone X or up you are practically living in the dark ages. Give up your silly iPhone SE and join modern times.
Seems much slower and have to reload
by still gonna use it on 2018/09/05 10:36
This latest version seems like it has introduced some very pesky flaws. First issue is when I open the app, start typing into the search window and the letters are not showing up as I type them. Example if I’m trying to search for “generator” and after typing “generator” into the window, It used to automatically fill in as I type but now it misses the “ge” part of the word and the word “nerator” is showing in the search window. Obviously there is nothing called a “nerator” so it doesn’t show any search results. The other issue I (and others I know) are having is when you have an order in shipped status, the tracking link shows up for a split second and just goes blank, if you go back and hit the update link a second time it is fine but this is annoying.
Just use a browser
by 420bAkfag on 2019/02/01 23:09
I downloaded this app because they were doing a deal, I’ve used it for a while now and I’ll be going back to using the browser. The “go back” option isn’t available everywhere, so if you’ve been looking through a bunch of stuff for awhile and accidentally hit the wrong button you can’t just go back, you have to do it all over again. This seems like such a stupid thing to do, just make it so you can go back whenever! Also there is no option to go forward, you can’t jump back a few pages to check something and then jump back forward, you have to navigate a bloody maze of you want to do that. It’s layout is pretty much the same as the browser layout so there is no advantage to having this app taking up storage on your phone, and using the browser lets you go back and forth. So stupid, fix this and I’ll rate it higher
Needs a Forward button.
by Strickce on 2019/03/23 13:45
I use the app a lot, and it’s great for shopping, but I get frustrated because of the combination of no forward button and slow response. If I have gone to several screens looking for something, and want to go back one screen, I hit the back button. Because of slow response, it looks like I miss-hit the back button. I instinctively hit it again and I am returned back to the beginning screen of the session. I cannot forward back, so I am forced to try to recreate my previous searches. Ugh. If no forward button, I need an instant indication that back is actually in progress so I won’t be tempted to hit back again. Or, stop going back to the beginning with two presses of back.
Problems with iPhone X??
by WoundedWarrior on 2018/01/03 06:33
I’ve used your app since you ever had an app! Never ever had issues! Because of that I give 4 stars. It worked a couple weeks back but been having problems the last two weeks. I can search and look up items as normal but when I click on one of the thumb links to read details about a product or buy a product. It’s a blank white screen that dimly flashes. (White and grey)?? I restarted my phone and everything else I think to do on my part. Nothing works. I understand it may also be problems with current bugs on iOS 11? Either way. If this isn’t just me, I can see it seriously being a problem. Anyway, Thank you, and everyone have a Happy New Year!
Eh
by chelle7700 on 2018/10/17 21:18
I love this app for the on-the-go use; using my phone instead of having to be at a desktop. However, there are many features that seem to not appear anymore. For example, when multiple items ship together - clicking on “orders” shows you the individual items. Once you click an item that shipped with others, it sometimes says “+2 more” (or however many extra items). You used to be able to click that to see what other items were in that shipment. I’m trying to track when certain items will get to me, but I can’t see what shipped with what, therefore leaving me unable to know when I can expect those items. It’s frustrating because it’s something so small that I used so often, but know it’s gone.
Payment glitch
by Sermac85 on 2018/10/23 00:23
I don’t understand why this happens but if you have old payment information, your item will not be purchased or shipped and the app will not notify you. Also even if you update your payment, you have to delete all other previous payment card or else your order won’t be processed. Also the app will register that your item has been purchased but will not be updated until later. Extremely frustrating when using your 1- click button only for the item not to be bought when I look at my orders tab. I have been cheated on overnight shipping two times already because the app will not select my new payment information. Maybe have the app select your most recent or previous payment.
Version 11.8.2 has annoying bugs with Search
by TravyBaby on 2018/04/22 21:43
I don’t know if the bug was introduced in an earlier version or what, but it’s annoying how searching for an item always fails when you first launch the app. It always takes you to their ad, such as for Echo dot, and when you go back to the search field, it doesn’t even recognize your search as a previous search so you have to start over. In addition to that, the annoying introduction of the delivery location right below the search field seems to interfere with searches, as well. If you try to select the top search result, it seems to think you’ve selected the Delivery section which is “underneath” the top result. I think the same thing might be happening with the bug first mentioned above, where hitting the Return or Search results brings up the “featured product” instead of the actual search.
Makes shopping frustrating
by Sweetnstarryeyed on 2018/09/01 19:34
I use this all the time on an iPad and iPhone because I have Prime. Problems I’ve noticed on the iPhone & iPad are while reading reviews you will keep reading repeat reviews because it loops back & you’ll question your sanity as well as waste your time. Another, on the iPad app you can’t see customer photos which makes reviews less helpful, but you can see them on the iPhone, so I have to open up my iPhone if I really want to see customer photos. It’s been a long time and I’ve updated these apps many times, but never an improvement to those issues. I would love this app if you could fix those bugs. I also don’t care for the item drop wishlist, I find it more annoying that I have to click it away after accidentally pressing something for too long.
Don’t waste your money!
by mandycb74 on 2018/02/25 17:49
Why pay $100 a year for 2-day shipping when it’s a gamble whether or not you actually receive 2-day shipping? If it’s not going to ship in the amount of time that you pay for, why not just disclose that! I am incredibly irritated, as I ordered something Thursday only because the app claimed it would be here yesterday. I NEEDED a broken piece of my breast pump for work today. If I had known it wouldn’t arrive till the FOLLOWING WEEK (even though the item advertised WILL ARRIVE BY SATURDAY), I would have just spent the extra money and bought it at the store when I had the chance. However, I had no updates saying the order would be late. I returned home last night with no order and the tracking says it won’t arrive till next week. I am currently at work in a lot of pain because my pump will not work without it. See if I pay for my membership next time around!
Reduced search features with each update
by Coffee Fiend 10 on 2018/08/20 08:21
Over the past 2 years the app has lost search features, one by one. It appears to be an intentional pattern vs. severe oversight or poor planning. Can no longer sort by ratings or amount and see all products within the already poor refined group. The app will preselect specific results - I assume those merchants that have paid them extra to do so. Without the newest problem noted above, the search terms are bringing up results that are not related to what you’ve typed into the search bar. Example: type in paper mache box - you will get a glass lid for a pot. WHY? If you specify a specific vendor, you will still get a dozen additional vendors mixed into the results. WHY? If you search by department you will frequently see results that should not be under the department or sub department. Example: you can be searching in groceries and find clothes in the search results. Please start enforcing some quality control in these areas. I have chosen to not purchase items advertised under the wrong category or have wrong photos. I have also started shopping more on other websites, in search of one that has better controls in place.
Update iPad screenshots
by Mallard06 on 2018/06/02 18:35
Glad finally gave the iPad app some love. But now you need to update the iPad screenshots. The dated screenshots are uncharacteristic of Amazon’s usual attention to detail. ‘Swipe Right’ [to go back to the previous page in the app] does not work after you drill down into ‘Description’ or ‘Features & details’ sections of a product page. It seems to correctly on from other pages. Please fix this issue on these pages. Also it would be great if you could swipe down on the enlarged product photos to return to the main product page; similar to how swiping down on a photo in the iOS Photos app allows you to return to the Album View.
Way Too Cumbersome!!!
by prozacpez on 2018/04/05 23:01
Sometimes simplicity makes a big difference! On a computer or a large tablet with a larger page, some of the suggestions or history might be fine but when I’m on my little iPhone making a quick purchase, all I want is the ability to search for products and prices, add to my “shopping cart” and check out. Things like lines of history and a collection of dash buttons are a horribly obnoxious waste of my time and have on occasion made the shopping experience confusing enough for me to close the app and look for the same product on google, Walmart or another app or web site. My time is too valuable to waste on superfluous web and app gadgets! Please fix your app or provide a simpler version for sensible shoppers with limited time!
Landscape mode lost-UPDATE
by Bubblez on 2017/10/22 19:30
I have used this app frequently with few glitches or problems. I loved the freedom it provided since I primarily use my iPad for day to day use. Sadly though after the latest “update” the landscape mode seems to have vanished. This is a major problem for this consumer because I only use my iPad in landscape mode. I sincerely hope that the developers are speedy in the remedy of this extremely inconvenient glitch! Update! The glitch was fixed in short order and the app is back to full use! Thank you so much for you quick attention to such a small but very annoying issue!
Very frustrating and disappointed by my app experience
by Blaze nick on 2018/01/31 16:15
I used this app for a couple of years and had no problems until I’ve recently made purchases and my account gets locked. I thought I forgot the password and went through the reset process, but I can’t access my account because of security reasons, very confused on how and why my account is locked. I put in my billing and address in, I’ve confirmed that everything is mine months ago. Once I get my account locked I have to do everything again, and wait additional days to confirm its mine again. I’ve made purchases that was as cheap as $25, but when I try to buy my college textbooks which is about $100 or more, this is when the problems occur. This app is frustrating and problematic.
Can’t purchase from my app
by Horselovermom on 2017/10/16 15:03
If I go into my wish lists and try to order something for me or friends, first it doesn’t recognize my login and says there’s an error. I can go out if it and hit the list again and it comes up. If I put items from my friends wish lists in my phone to purchase and hit proceed to checkout, it asks for the shipping address but will never go past that page. I have to go to my desktop to order the items. Talk about irritating! My Touch ID won’t work to sign in either. I have an iPhone 7 and this started before the 8 came out. I have all of the latest iPhone updates and the app is up to date. This has been going on for weeks! This REALLY needs to be fixed!
Wish List Shows Your Greed
by TwuFan on 2018/01/15 00:01
Putting that annoying wish list bar and stealing my screen real estate is dispicable. It also breaks some top menu stuff and video play on products. It basically locks the app at times. And your latest "update" shows how clueless you are. Fix the top menu freeze caused by the wishlist space stealer or remove the space stealer? I don't want it there but I can't turn it off? You say you want to be cutting edge customer focus? Get rid of that stupid wish list. Wish list is for others to look at, not me, and not constantly. If I delete everything on my wish list does it go away? Going to try that next time I swallow my bile enough to open this app. This annoying app that now I have to restart again and again because the wish list bar locks it up. Did you ever stop to consider that we hide menus under the hamburger menu for a reason? Because most of the time we don't interface with the wishlist or the blah or the blah. It helps reduce cognitive load. This is not good user interface or user experience. You need to seriously question the motives and intelligence of the person who championed this "feature" and foisted it upon us. You should also remove that bottom bar.
Reinstall App, All Better
by maeirt123 on 2017/12/28 00:02
Like other reviewers I have been unable to make purchases from my app. I could add items to my cart, but when it was time to check out it would require me to input my password. And after submitting my password, I would receive a “something went wrong” error message. This has occurred over the past several months. So today I deleted and reinstalled the app, and was able to conduct business as usual. No problems whatsoever. This is a great app, but it can be frustrating if the above occurs. Therefore, delete and reinstall, and all will be better.
Search Feature Only Pulls Up Promo Items?!!?
by WildernessBarbie on 2018/03/30 08:50
I don’t know what happened, if it’s some bug with my new iphone X, but now when I go to search for something, it won’t let me select from the top several most closely matched search term suggestions, and then one it does let me select from doesn’t actually pull up that item, but rather some totally unrelated crap from their lightning or promo area that’s not remotely what I want. For example, I typed in “bean bag” and it pulled up some deal on a fishing reel. “Picture hook” got me a Fire tablet. I also can’t use the button in the upper right area to change between my lists. Many functions in the upper area of the screen appear to not work off and on. Tried deleting and reinstalling. No change. Way too frustrating, please fix!!!
HATE the new update!
by Kim Bucklin on 2018/02/05 04:14
Where do I start? The layout is clunky and requires an extra step in the drop down menu to go anywhere off of the home page, & you can’t enlarge by tapping pictures anymore- it’s a pain in the neck to have to zoom in and out instead of a quick tap. But my biggest complaint is that on the deals page I can’t choose a size or color- when I tap the arrow, it “blinks” but doesn’t give a drop down for a choice. In other words, if you have to make any choices before ordering, you might as well forget it. Haven’t tried on the other pages yet, but if they are the same it needs to be fixed if you want any orders! Very disappointed- I shop using this app frequently, but will stop if it’s too frustrating to use.
Why do things not get delivered sometimes? It’s stupid!
by ehfhe on 2018/08/15 19:58
I have to say something before I start this, this has to be one of a must NOT have instead, like that time when my brother tried to order something, it said it would come either 4-5 days but when the day it was supposed to come. Guess what, It DIDN’T arrive to our apartment! True story. That was in 2015. Anyway, I’d like to ask why and how does this happen? Cause yes. Like I said that is stupid because I thought that we would always get the proper items at the exact day it said. But hopefully that will fix in the future.
Two major changes needed
by techquest on 2017/11/04 17:20
In order to make this a five-star review, we need to see more Account Settings and Preference options in the My Account button, as well as some major scrolling issues fixed in the product details pages (I’m using iPad Pro 12.9”). 9 times out of 10, when I go to buy clothes or things with many options to choose from, the drop-down menu only shows what it can contain in the preset menu size. There is often a slight movement to indicate more options below, but it snaps back to the first view. I buy shoes that are size 11 and it only shows me size X-9.5, and I can’t get down to 11 to order. Not cool. Yes, I’ve tried portrait and landscape mode and neither work.
OMG
by Lady1775 on 2019/02/05 00:47
This app is amazing and orders fast shipments and your school through were bound to find something that you like you can search up thousand 1100s of millions of things it’s crazy when I first bought the app I thought that is going to be that good and you want to be able to get things for a cheap price and it’s not a cheapskate when you order something that’s cheap it lets you give it back if it’s broken and order a new one that is not I recommend this because you can find so many amazing things for loved ones or even for a close friend
The best shopping out in existence
by LovelyLee333 on 2018/12/22 15:19
This is the best shopping app. I have prime and it is completely worth it. There are times when I order something at 2pm and it arrives the next day for free. They also have the best customer service I’ve ever dealt with. The customer is always right, reps are friendly and knowledgeable and the few times I had to call, I always hung up feeling beyond satisfied. They use the post office for shipping and you can track you package directly on the app. They also do real time updates in case there will be a delay on post office end. Best app overall.
I LOVE IT
by sad cosplay on 2017/11/10 04:25
First,the wigs are AMAZING one of them I did have a little trouble with the style of it but I trimmed the bangs and it made it amazing for my undertale cosplay!! Second,the outfits idk the outfits I never bought one off of here but for comic con I have to buy two of them and I certainly hope there good quality I bet they are!!! This app is absolutely amazing for my cosplay I had problems with wish but this app I can't it's to amazing I am so glad this app exists I think this app is the best app ever being 13 I have to ask my grandma she loves this app to she loves app she can trust keep up the good work❤️💛💚💜💙
Community guidelines
by Rabidcharlie on 2019/02/23 20:31
Application works fine for me. Wish it was easier to save items that I have contemplated purchasing without adding to cart. One thing that is extremely disappointing is meeting community guidelines to rate a product that was purchased. I don’t buy a lot and didn’t meet criteria to rate the product. I feel that if I buy something, rating it is a given. Another way to strong-arm people into spending more. The reality is I was going to give it an outstanding rating and talk very positive about the product purchase. So you and the seller lose out on a good review. It also took the ratings and stars down on the app review as well. You should consider changing this.
Hide the wishlist tray for functionality
by Maulable on 2018/01/12 17:44
Current version won’t allow me to click “View all lists” from my main wishlist, so I can’t look at my husband’s wishlist to get him something. It’s like there’s a dead spot on the screen where my finger won’t register. I was worried that it may be my phone (now old 5S), but other apps will register my touch in that same spot. I had no problems with functionality prior to this update. *Update* The problem seems to be the wishlist tray at the bottom of the screen. As soon as I hide it, the entire screen works again. I added an item to my wishlist and the wishlist tray popped back up, then suddenly none of the top row buttons were working. Once I hid the tray again, everything returned to normal.
2 Day Shipping for Prime members is B.S.
by Booner2222 on 2018/04/28 14:56
Let me first say that I have been a long time Prime member and like the convenience of the range of products available. I also loved the fact that 2 day shipping actually took 2 days. Recently, today in fact, I’m in the mountains on a camping trip. I ordered a camera to capture the memories from the trip. This order was on Wednesday and guaranteed by Friday and was to be delivered to the campground. It’s now Saturday and my package is set to arrive at the campground that I will be leaving on Sunday a day after I leave on Monday. What a hassle. I have to make arrangement s to have the packaged shipped to my house taking more time and money. This is not the first time for being burned on guaranteed 2 day shipping. Going to start using Walmart app as they actually have 2 day shipping at no additional price.
Future of shopping at your fingertips
by Maggiemae5432 on 2019/01/28 16:36
I absolutely love shopping here, so easy and I get to avoid going to the mall! I mean don’t get me wrong the mall is okay but to find parking and then to find what you’re looking for may take forever or you may not even find what you’re looking for and guess what you’ve now wasted time… there goes your Saturday 😭 anyway I love it so much that I have a prime membership and I get all these perks free music… free video… and FREE SHIPPING!!! 🙌🏼(prime items) of course but I can’t complain! The future of shopping right at your fingertips and with a search tool! Xoxo
It was fine the way it was before
by clia0123 on 2018/08/13 00:32
The app updates are making it slower to use. Scrolling down used to be smooth but now is a pain to do. The app keeps refreshing a lot. Sometimes the page goes blank or takes a while to load. I have to close the app and try again. Also on checkout, the total cost of my purchases are not shown anymore. It doesn’t include the fees and shipping which I would like to know beforehand before proceeding to check out. I always have to guess or estimate the cost overall. Oh and when I sign up to be notified about when an item is in stock, I never receive any notifications for it. And those community polls are annoying too. Don’t really like this new layout.
Lost landscape mode on iPad Air2
by Mkbar61 on 2017/10/22 21:21
Update: Newest update brought landscape mode back. Really disappointed that the last update took away landscape mode on my iPad. I use a keyboard case so my iPad is in landscape mode the majority of the time. This update makes it inconvenient for me to use the app. There doesn't seem to be anywhere to submit questions or comments to the developers. I'd like to know if this was intentional or if it's a bug that will be fixed in a future update. If it was intentional I will uninstall and go back to doing my shopping at local brick and mortar stores.
Used to be awesome till comments and reviews for products got corrupted.
by Spartty on 2019/03/28 17:19
I’m writing this because since a couple of updates back, the comment and reviews for products have been messed up. Simply put for example, you search for an airplane, you pick your product from the search results, click on the reviews and comments for said product, and you get reviews and comments for a BOAT. A completely unrelated product. Don’t know if it’s just affecting me or others, but it’s extremely annoying because product reviews are VERY helpful and instrumental in making an informed purchase. Please fix. Everything else is fine though.
Lists
by Playerofcandycrush on 2018/12/15 19:22
The way lists are set is very crappy and too difficult. It’s not fun having to drag the item to the bottom to have it placed in another list and have to tap on it to move. All of the lists should appear so you can select where you want it and when you tap on lists from the side menu, all the lists should appear unopened because then you’d have to tap at the top “view lists”. It’s simple, literally social media has it down better and they aren’t even shopping apps. They give you all your created lists to choose from for putting an item you like in.
Use to work perfect, not so much anymore.
by Bejizle on 2018/07/29 09:04
For months now, I’ve noticed a few buttons that would not work, i.e. the back button when looking at photos. I’ve waited patiently hoping these would get resolved, but instead, the app is getting worse. There are more buttons and functions that just don’t work. The wish list tray doesn’t load everything I have in my lists. So I try going into the “your lists” tab but I cannot switch between my lists because the “see lists” doesn’t do anything, so it does me no good. Many times as I try to search, it takes me to the Alexa page instead. Restarting the app never resolved any of these issues. I will probably just not use the app anymore.
Ehh.. new update messed everything up.
by Commaasterisk on 2018/06/05 14:34
It was perfectly fine until the latest update. Or, at least, I think that’s the problem. It’s not showing the prices for items when I search? I have to tap on them to get prices which is extremely frustrating and makes it impossible to browse. It wasn’t doing this a week ago but now everything is out of whack! It isn’t letting me filter only prime items, either. Instead of having a nifty little button right under the search bar, I have to go into the filters and add it there. I’ve never had a problem with it before so I can only assume some update occurred and that would be the cause of all my problems here.
Problem since last update
by Meloois on 2018/01/13 20:55
Generally I love the app, but just wanted to point out that there’s some sort of glitch that disables the top buttons on the page (back, cart, etc.). It’s frustrating because if you go to read the extended item description, you can’t go back to the main page. You have to either close the app, or click something lower on the page (if possible - if you’re in the item description, closing the app is the only option). I’ve totally lost a few items I was interested in. Generally the app is good, and I know the problem will be fixed soon. For now, though, it’s too annoying to shop.
Confusing interface, order won’t cancel bug...
by Jdnejcnejkdnendj on 2019/02/24 23:20
The app’s interface is very confusing when buying an item. Also I had a problem with canceling an item, when I tried to cancel an order it would take me through confusing verifications and I was left wondering if I actually successfully canceled the order. But to my surprise, a few days later the item I had canceled had arrived at my doorstep. AND I had heard from some other people that they have had the same problem I had: does not fully cancel an order. But issues aside, the app is convenient for buying items from a wide selection of cheap items
This app needs work
by I hate popping noises on 2019/01/07 02:42
I’m furious it’s become so difficult to contact sellers. That’s shady business, you are trying to make things difficult for buyers and I don’t appreciate it. I don’t want my personal items blaring out for others to see when I open the app. My parents saw very private personal items and gift items they should not have. Things that can not be unseen. Things that should never, ever under any circumstance under the sun have ever been on my opening page of the app. It’s disgraceful that you don’t respect my privacy. I’m reconsidering the amount of business I’ve been doing with this company. The developers have intentionally made the app more difficult and miserable to use. At this point I’d rather go to Walmart. Don’t get too big for your britches.
Poorly built
by Mark7896543 on 2018/09/13 17:30
I tried this a couple of years ago - and deleted it because it was pretty useless as it wouldn’t let me buy anything at all. (Yes I was logged in). It would search - but not allow me to buy. So wind forward two years and I thought surely they’d fixed by now and so I downloaded it again - and there’s still a similar problem; I can now buy certain items e.g coffee but this app doesn’t allow you to buy books on Kindle - it only allows you to get a free sample. (Yes I am logged in and no I’m not the only person I’ve spoken to with this problem, it seems very common). So a good idea, and some improvement - but overall poor in execution and not tested before being released. I prefer to log into the website from my phone.
Rating Trends
164,80,67,87,63,0,141,123,0,0,242,57,59,66,64,82,59,119,31,42,114,101,72,57,94,70,72,91,0,128,82,103,99,68,104,0,184,0,182,0,171,68,0,199,90,86,49,74,62,96,79,89,105,89,24,114,0,0,180,65,0,140,0,154,0,157,0,180,0,14,0,152,82,93,83,80,57,0,0,274,81,92,48,75,69,66,66,0,143,59
All Versions
3.0
177,905 total
 5
72,663
 4
30,545
 3
26,561
 2
16,884
 1
31,252
Current Version (13.7.0)
3.0
51,174 total
 5
19,273
 4
7,052
 3
5,903
 2
5,490
 1
13,456
Version History
More...
Keyword Volume Hits KEI Rank
shopping
22.45
41
shop
0.00
39
buying
38.70
16
app
0.00
12
2
prime
22.68
4
amazon
78.32
1
azon
15.22
1
amazon app
36.06
1
amazon store
0.00
1
amazon price check
155
check
0.00
wish
47.21
reviews
16.04
compare
18.63
review
14.71
eviews
0.00
read
11.83
registry
81.98
Screenshots
Keyword Volume Hits KEI Rank
buying
38.70
34
shop
0.00
24
1
shopping
22.45
12
1
app
0.00
9
2
prime
22.68
3
amazon store
0.00
1
amazon app
36.06
1
azon
15.22
1
amazon
78.32
1
Search Visibility
App name
amazon - shopping made easy
Description
International shopping Browse, search, get product details, read reviews, and purchase millions of products with amazon International shopping – now available in English, Spanish, German, and Simplified Chinese. amazon packs a variety of features and functions into this ample app, whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping. Tap the mic icon and use Alexa to play music, shop, tell jokes, listen to eBooks and more. Convenient Sign in with your existing amazon account to access your cart, payment preferences, and shipping options. Pay in your local currency with international credit or debit cards. Create or find a baby or wedding registry. No need to create a new account to manage your 1-Click settings, wish lists, or track your orders. shop just as you do on the web. Fast Instantly compare prices and check availability by scanning a barcode, snapping a picture or typing your search. Secure All purchases are routed through amazon's secure servers, protecting your personal, payment, and order information. International Delivery amazon now delivers to 100+ countries in as quickly as 3-5 days. Universal In addition to International shopping, you can change your settings in this single app to shop amazon.ca, amazon.co.uk, amazon.de, amazon.fr, amazon.com, amazon.it, amazon.es, amazon.cn, amazon.co.jp or amazon.in. In order to provide a rich experience and enable features such as voice shopping, shipping notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth.
No way to clear app storage/ data anymore???
by Nattylight1234 on 2019/04/24 22:03
Amazon no longer allows you to clear your app storage and data to allow for more space/ remove old history. Guess you guys have fully jumped on the bandwagon of not trying to hide your sale and storage of our personal data anymore haven’t you?
Why?
by AriaLHM on 2019/04/24 21:07
The app has been made worse with the removal of questions & answers, and comments for reviews.
My order never arrived and still haven’t received my refund!!
by Ex Custumer on 2019/04/24 15:59
HORRIBLE HORRIBLE!! I order baby slippers for my baby and it was suppose to be delivered the beginning of April!! So I message the people to ask where’s my order and they haven’t responded and that’s when I ask for my refund and they said they already contacted the person to give my refund but no refund yet OFC after that I call and ask them to give me refund and they said they’ll give me a $20 Gift Card and I still haven’t received it!!! Like really Amazon?? Stop lying and taking our money like you did last time you took my money like up to 4x which added up to over $200 obviously I got my money back but Amazon is severely lacking!!!! I need my money back from the order of the slippers to buy them Somewhere else!!!! Don’t buy from amazon they are such thieves!!
Unbelievable
by itskashifkhan on 2019/04/24 14:16
When amazon delivers with their own service.. it’s always late by a day or two (or a week may be)
Debit cards
by blablanla2 on 2019/04/24 13:33
The fact that you can’t use your debit card for prime wardrobe is a joke been a customer and manage to make all my payments on a daily basis with a debit card but the moment I go to try out a new future that supposed to be part of prime I need to add a credit card this will be my last year with Amazon
Forgets who you are
by lilpigg on 2019/04/24 06:59
I have used Amazon forever and happen to be an Amazon Prime Customer, so why the Hell does this retarded app tell me my Password is incorrect? Who knows? It is complete crap! Maybe the divorce screwed up the app too!!
2K19 VC Digital Code
by Tay96071 on 2019/04/24 05:51
I’ve paid my hard earned money for a 200,000 VC digital code card. They took the money off my card but now they’re telling me it was a problem wit my order.
Needs work...
by What's the purpose? on 2019/04/24 03:17
When I hit the ‘Prime’ next to ‘Wholefoods’, it just gives an error message.
Amazon Is amazing!!!
by icywolfReview on 2019/04/24 02:44
So first off I love this app!! There are so many great deal on everything with great quality! And I love amazon prime with the 30 day free trial! This app has never failed me or showed me any signs that is is less then a 5 star app! I love how you can track your package, and idk if it’s knew but I think it’s very helpful and trusting how if a package if delivered, they will take a picture of it to reassure you it came! Or if it’s in the mail box it will tell you that to! I can find pretty much anything on this app! Keep doing what ur doing but idk how it could get any better then this! 5 stars!!!!!😁❤️📦
Daily Giveaways
by Always Lost! on 2019/04/24 02:33
I live Amazon but those Daily giveaways are “fake news!!” Does anyone EVER win?? Lol
There a problem on viewing video on shopping
by Starhawk2764 on 2019/04/24 01:47
Hi there a strange behavior on Amazon app when I want to view the shopping demo video to click play and waiting no normal select and not normal view and there a video demo that have problem when I click play arrow on slash on it iPad Pro, I have iPhone 8 Plus it work video demo Olay but not iPad on amazon online app. On safari online I use amazon.com it work fine on demo video play. So why is amazon app not work or run Ideo clip play?? Please help me how to solve this or Wes it amazon app bug problem? Please fix bugs thanks
App fails to load.
by threadhead on 2019/04/24 01:14
It just spins and then presents a picture of a dog saying sorry something went wrong. It’s been doing this for weeks. This release is an utter disaster
The most irritating app
by SamSBD on 2019/04/24 00:58
This thing does nothing I can’t do with the browser and inundates me with “helpful suggestions” of useless amazon garbage. What can you expect from a company whose only real claims to fame are borderline slavery and having a contract with ups?
Text is too small
by Wj2222 on 2019/04/24 00:50
Test is too small
Grate app put too slow...
by apple user for life on 2019/04/24 00:43
Hi has everything as i expected but loading time takes longer than the website please fix and it would be a 5 star for me
Browsing history don’t match
by amitdesai on 2019/04/23 23:07
Browsing history don’t match between desktop and iOS app versions. This should be one of the basic features to be implemented
Loads very slow!
by McCainiack!!!!! on 2019/04/23 21:32
Needs an update so it will load quicker. No need to sit and wait for it to load.
Being 12
by taynado on 2019/04/23 21:29
I love this app, and this store. The only problem is that I am 12 years old and this is restricted to 17 and up. I think this should be changed. Why can’t children shop? This needs to be fixed and I think it should be fixed fast.
Give away
by whatnicknamisnttaken on 2019/04/23 21:14
On iPhone give away part doesn’t work like it did. When you tap on the box it doesn’t scroll back to the top to tell you the status and then when you hit the back arrow it takes you to the top of the giveaway and not where you left off.
Purchase
by Robot8mine on 2019/04/23 19:57
Why can’t I buy amazon prime and movies tv shows on iOS mobile I don’t have a computer and I like the app than the website.
Excelente aplicación
by Gordafui on 2019/04/23 18:32
Pero, ..desde hace unos días no me funciona la cámara para buscar artículos desde la galería. Por favor arreglen ese problema
Slow, bloated, infested with junky ads
by Lazy and penniless on 2019/04/23 16:44
The app is very slow and glitchy, takes long time to open, and bloated with many questionable “features” like voice search and such. Please try to get the basics right first, Amazon, then add features. There is a lot of junky ads and “sponsored content”, which makes it difficult to search for the staff you want and generally annoys. I used to love Amazon, now I am treating it as a trip to a dentist: painful, not fun, but sometimes unavoidable. More and more of my shopping goes elsewhere.
Questionable Search Results
by SoulSun69 on 2019/04/23 14:23
App does not return same search results as using website. Makes me feel like they are pushing certain products/vendors on app.
Religion
by Thn4ever on 2019/04/23 12:33
How dare you put a toilet seat with a picture of our lord and savior & his mother on it!😡 But you won’t sell the rebel flag in fear of offending someone. I’m one guy that always gets what he wants and I promise you, I will delete my prime account and never order from you again. And on top of that I will pray to god that your business collapses everyday until it does! I’m not somebody you wanna mess with trust me. I’ve got the power of GOD on my side.
Crashing App
by Karday8 on 2019/04/23 03:57
I’m not sure if it’s the latest update that causes the app to crash but for whatever reason, my searches won’t load completely on my phone now. I didn’t have this issue before the update. It tells me to refresh my search or it’s checking the store room. It’s really annoying when you are searching for items or scrolling through the fetched items from your search.
Text
by Googz187 on 2019/04/23 03:39
The text size is way too big on iPad Pro. Give me options to adjust.
Tuke
by DemonBoyXXX on 2019/04/23 01:33
I can’t get my account that I put money on it on my amazon
Who is selling?
by clauconcep on 2019/04/23 00:58
So,I love Amazon. My mom & I constantly buy from them but lately we’ve noticed some items that we've ordered seems as if they're from Wish (another platform that sells really cheap & low quality). The packing is the same & comes from the same place, & the quality of most is cheap. Just wanted to let Amazon know to see if they can investigate their sellers & from where they get the merchandise.
Unusable update
by Ben60613 on 2019/04/22 23:41
Just updated, app will not do anything. Can’t view items or review orders.
Broken on VPN
by foucault on 2019/04/22 22:51
Not the VPN’s fault. Will take my business to Walmart, I guess.
Amazon Rocks
by Chris & Jamie on 2019/04/22 22:41
I am a loyal customer to Amazon, they go over and beyond customer service. I have always loved purchasing items online, but now I have to due to a neck & spine injury. I have not one complaint nor recommendation. Amazon is run extremely well.
Mostly broken
by Arazonan on 2019/04/22 22:34
If you search for a kindle book that costs money it opens in the app instead of the browser then says you can’t buy it in the app. Not only is the app crap it breaks web searches for books Truly sad.
Make it easier to move items from saved to later
by Ab92884 on 2019/04/22 19:09
I love amazon but it should be seamless, and easier to move items from “Saved from later” to lists. Also if you could move more than one at a time!
Show where item located
by piddtu on 2019/04/22 17:48
I have been very disappointed when purchasing items and discovering, AFTER PAYING, my item is being shipping from China or India or other very distant locations and it will be weeks in the process. Please find a way to let us know this up front so we can decide whether we can wait that long.
Cannot view item related videos on latest iPad
by rumrunner424 on 2019/04/22 16:53
The app by itself works fine, but when I try to view any of the videos/advertisements for an item, it brings up a black screen with a crossed out play sign. Reinstalling didn’t help. There is no information out there who to contact to resolve issue.
Buggy and lacking features
by Panda0802 on 2019/04/22 16:40
This app is useless for a lot of things I do on the Amazon site. There are broken links, filtering is minimal, and half the time it works one day and doesn’t the next. They’ve obviously scraped the bottom of the barrel when allocating resources for app development. It’s a shame.
Bad Logistics
by Willis791 on 2019/04/22 16:06
App is fine, but the customer service around Amazon Logistics is bad. I had a time sensitive gift and they misplaced it. Escalated support said they would make sure it arrived that day or they would send a replacement via Prime Now. Three calls and a discussion with the "leadership team" and they couldn't/wouldn't do anything about it. I was lied two at least twice. Lost an hour on the phone and gift was now late.
Patheticly slow - unusable
by cfe34r on 2019/04/22 15:39
So slow as to make you want to walk to Walmart. If you use a vpn it gets even worse. Not exactly a good advertisement for their cloud computing work( the dog food tastes real bad).
Last Update Ruined Giveaways Interface
by The guy writing a review on 2019/04/22 14:03
The app doesn’t go back to where you just were after you enter a giveaway, it jumps to the beginning of the list. Terrible… so annoying!
App seems to have no apparent consideration for the visually impaired
by N. Ameless on 2019/04/22 12:51
App works well enough but there sadly is no apparent way to adjust the size of text or ability to even at the very least zoom in on selections of text, either in the item descriptions or in the section with the tiniest of text, the item review area. Extremely disappointing.
I live for amazon lol
by AmazonJunkie8369 on 2019/04/22 12:33
I shop on amazon quite frequently and I must say it’s definitely one of the best apps I’ve downloaded easy to use ,can find almost anything all in one convenient place what more can u ask for
Ripoff
by Dlorpfght on 2019/04/22 10:11
Amazon ripped me off
Reading through Reviews
by Tapdaht on 2019/04/22 05:27
Easy and simple to use app
I love It
by Staceymac11 on 2019/04/22 04:09
I recently ordered baby products for my daughter’s baby shower and I loved it. It came on time as always. I mistakenly pushed to I DONT NEED IT ANYMORE. We got the baby monitor and we love it. I WILL NOT be sending it back.
Hate the new update!!
by ASweeno on 2019/04/22 01:13
Seriously? More ads? I’m unhappy. I’m also unhappy that the option to click for more results is gone. I used that to find deals.
I expected more...
by DLD CO. on 2019/04/21 23:32
You’d think a multi-billion company would invest in putting together an adequate functioning app. let alone investing in hiring PROFESSIONAL and experienced customer service representatives. It seems like the customer service reps are not in house, cannot understand nor write basic/proper English, and are very rude. Please invest in your customer service!
The best!
by AdinaChris on 2019/04/21 23:27
Everything I need I get from amazon and it comes next day or the day after and I don’t have to worry about anything getting lost! I love It!
Don’t purchase from third party sellers!
by Dpm0211 on 2019/04/21 20:11
I ordered a backpack for my son on March 11th Today is April 21st and the backpack has yet to arrive, there have been no shipping updates since March 11th when I ordered and no one can resolve the issue! I’ve reached out numerous times to the seller and amazon techs and they’re useless! They apparently applied a credit to my account in mid March sometime and was suppose to apply automatically on my next order I ordered some things for my gender reveal and guess what! NO CREDIT WAS APPLIED! I finally reached out today so I can get a refund seeing as I haven’t used the apparent credit applied or received the item I ordered and the tech couldn’t even help with that! I have to wait 48 hours more to start the refund process!! This is truly ridiculous and so dissatisfying It was my mistake for not realizing it was a third party seller but my son saw a backpack he likes and I ordered it no questions asked! Please read carefully before ordering
Convenient
by Rcwallace72 on 2019/04/21 19:37
Everything is right at your fingertips.
Robbed me
by Logan.2123 on 2019/04/21 19:36
I input a gift card into my account and every time I try to spend it they decline my order. I’ve called them 4 times already regarding the issue and they just disregard it. They don’t care about the consumer. I don’t recommend using Amazon unless you want them to steal your money.
Failed to fix my issue
by unknown168 on 2019/04/21 18:29
Bought the Xbox one s 1tb battlefield V bundle and didn’t come with battlefield the whole point of the bundle so I contacted the seller told him what’s going and said to contact amazon for a partial refund of 30% so I did than amazon said they could than sent another email saying they couldn’t
New Update
by 808irritated on 2019/04/21 11:30
The newest update on the app is flawed. When you look at an item in daily giveaway but then go back to the main list it takes you all the way back to the top. Not to where you were last on the list after scrolling down
Good app... needs update
by Nkdscot on 2019/04/21 08:24
It’s a good shopping app that works well but... it needs a dark mode. Does Amazon know how many customers window shop from their bed? Dark mode. Please.
Amezon don’t accept all comments
by Melly095 on 2019/04/21 08:17
It’s funny that when you have a bad comment about a product Amezon don’t accept your comment. I order a product, that never showed up after two weeks. Even tho I did get my money back I feel like it was just fair to other customers that a leave a comment about the product. Don’t believe all the reviews they never accept the negative reviews about a product..
New dude
by Mark 11345679964433 on 2019/04/21 04:39
Just got this app and I can already see there is more selection and seems to have better quality products then other apps I’ve used.
NOT iPad friendly
by thebmrust on 2019/04/21 00:34
Amazon still can’t bother to spend resources to allows the Amazon app to share an iPad split screen.
Not on time
by monkee' on 2019/04/20 22:38
Paid extra for shipping advertising that it would be here by sat. ordered on a Thursday very dissatisfied.
Easy to order, hard to review order info
by TreatYourCustomersBetter on 2019/04/20 22:30
This app is great except when it comes time to look at orders for budgeting or confirming charges to a bank account or credit card. I want to see how much each order cost at a glance so I can easily know which charge on my card belongs to which item. I’d also like to be able to search orders that were part of a subscribe and save deal only.
Non- standardized app layout
by deepsoul13 on 2019/04/20 20:15
Every item listing screen is different. For example, the “share” button is always in a different spot. Sometimes it’s the word “share” other times just the icon and other times both. It’s sometimes above the listing or below it, or not even present. Same for Other elements on the screen, they’re all over the place. Can you standardize the item listing screen? Also on some screens the “left edge swipe” works to go “back” while on other screens it doesn’t, and on some screens it opens a side menu instead of scrolling back. Please standardize the movement controls in this and all other Amazon apps (especially the Alexa app which is worse than this one) Finally, a bug to report: when searching my previous orders and I try to type an item, the search box disappears while typing and the keyboard remains active. When I press enter, it just reloads the screen and doesn’t attempt searching for typed item. Thanks.
Frustrated 1
by jinmilofOC on 2019/04/20 18:49
I shop a lot on Amazon and recently I have lost the ability to play product videos when shopping on my iPad. It just goes to a black screen and the sprocket spins and spins. I can still shop, but when I am trying to get further info from a video about a product, it is worthless. I love the app otherwise. Trying to get technical support to help now. Slow process. We will see how it goes and maybe a better rating if it goes well. Only a downgrade to a 3 at this point because they have been much better in the past. Disappointed to say the least.
Amazing App!!
by valvevdhsisjxhhduswuiwjshxb on 2019/04/20 17:58
Wow!! I can easily buy anything in this app for a great price. Amazon shows me what item is best. It makes everything SO MUCH easier! Who needs to go out of your house to the store when you can simply go to this app and click on anything for a great price? The app is VERY high class and high quality. You can easily figure your way through the app without confusion. Thank you Amazon for making not only my life but others too!!
What the heck!!
by UGHHH) on 2019/04/20 16:14
I keep trying to delete my things and your app won’t let me delete it so now I’m paying for something that i don’t want and it’s very annoying and now i can’t get my money back and your app is way to confusing and now my money is spend on something I don’t want thanks a lot! (Sarcastic)
Don't choose Amazon to shopping online!
by jacobdai123 on 2019/04/20 15:47
Months ago I return the tshirt that I bought,but it's not the same as the seller described on Amazon. So I returned it few weeks ago,but I didn't received the refund. No one can help me, they just told you to wait.
Lousy advertising
by Sparkie1221 on 2019/04/20 13:29
So so tired of seeing something advertised that I am interested in and then have to search the site to find what I’m looking for. You should be able to at least go directly to the item then search for other things.
Not anything they used to be. In the past this used to be a fun trustworthy place to shop.
by aboutbuyin on 2019/04/20 12:32
Now it’s full of people that lie a and constantly trying to trick you into buying stuff. I talked with a supervisor days ago over a order dispute. Finally I asked her so you’re no better than EBAY and she said yes that’s correct. Wow, I couldn’t believe what she said! Just because it says (amazon’s choice)don’t mean they stand behind that product. It’s all 3rd party selling to customers especially if you use free shipping. The whole experience that I personally have had, has forced me into removing card and deleting the amazon app. I’m going back to Walmart to my fishing gear. FYI, if you do buy something and it says only 1 left in stock don’t believe that, once you buy it go back and look you will see that it’s back in stock. Also I bought another product from a 3rd party seller, I was told from the beginning it will be delivered Friday two days before it’s supposed be here they tell me oh now won’t be here until Monday. You would be better off to buying products from DealDash.com. I’ve been a member since2013—not anymore!!!!
Suggestion
by Jendjnskdnwjsksn on 2019/04/20 03:50
My “Save for later” list is super long. Is there a way to add the option to minimize it so i can see my “recently viewed” and “customers who purchased this also purchased”? That would change your rating to a 5 from me! 🙏😊
Annoying
by izuku_kaneki18 on 2019/04/19 23:26
Most of the time I search one specific thing and everything comes up except that thing. For example: I was searching for PS4 Controllers and it didn't appeared. The funny thing was that the things that were appearing weren't even PS related.
Multiple accounts
by User616 on 2019/04/19 22:42
I have 2 accounts I use on a regular basis, my personal (home) account; and a Business account; it is not easy to switch between accounts when I am on the app. Please make it easier to add and switch between accounts. Otherwise, good app.... Does what it needs to for the customer experience and even for business customers!
Account closed
by 12 cake on 2019/04/19 21:09
Don’t make an Amazon account. If something goes wrong the terrible customer service will repeat the same messages as if they don’t read your emails and eventually account will be permanently closed even if you have money on it.
Stop notifying me to buy things
by dkmdji4838 on 2019/04/19 20:46
I’ll buy things when I want to. I prefer to use notifications for things like packages arriving. I do NOT want to know that you found some junk for me to buy.
Grid view missing
by Bubbleflake on 2019/04/19 20:36
I do not like the the large format list view. I liked the grid view and suddenly the app no longer has that setting. I'm on Amazon daily and the list view is so time consuming and there is so much white space. I don't like it at all.
Goodbye amazon
by OKKKKKKKAAAAAAYYYYY on 2019/04/19 17:35
It’s ridiculous that you spend your money to buy something, then when you need to return it, Amazon wants to start charging for you to send it back when it used to be free! Like the owner of Amazon needs to humble hisself because just as fast as he built up amazon it can easily hit an all time low. I’m done with Amazon after finding that out like what’s the point of buying something if I have to pay for shipping when it’s something I no longer need or can’t fit. It’s one thing to say no returns like okay you stated that before I made the purchase so it’s on me if I buy it but it doesn’t say any of that
Terrible customer support
by Ben ggggggggg on 2019/04/19 16:29
I registered a new account with amazon with the attempt to buy a gift card essentially I wanted to use my gift card to buy an xbox live card after attempting to do so my account was placed under suspension with no reason given, then ultimately I was told my account was closed and I would not be refunded my money. I called customer service multiple times and the technicians never got back to me or when they did they alleged claims that were far from the truth stating that my account was connected to another that was previously suspended which I am not connected to after months of looking for answers they send me an email with a link to a policy about gift card transactions and that you can not by a gift card with another gift card and at this point I was more understanding, but just for kicks I went through and did some research I found accounts with upwards of $600 had been cancelled or suspended with the money never being refunded, and when you go to look at the terms and conditions menu the information is not readily available in the slightest.
Can’t Find Anything
by BrentM98 on 2019/04/19 15:41
Browsing for a product is now impossible; they literally took out the feature. Searching brings up a bunch of “renewed” products even when I add terms like “new” or -renewed. Also their ratings are all from bots.
Horrible app
by cutytimegirl on 2019/04/19 13:53
I ORDERED A GAMING MOUSE AND IT SAID IT WAS DELIVERED ALREADY BUT...NOTHING WAS THERE I WAITED THREE HOURS...STILL NOTHING THERE...IM GONNA FILE A COMPLAINT
Refund
by selespelobaltazar on 2019/04/19 13:20
The app showed my order as delivered but I never received anything. Amazon refunded my money in less than two days.
Cool
by stan.bts7 on 2019/04/19 09:49
It’s a v cool app. Stan BTS
Buggy
by Salehdidit on 2019/04/19 07:28
Amazon links from other apps open the Amazon app but don't open the product page. Of course pasting the link in the search bar, even if it contains the item name, results in no matches but you knew that already because Amazon search is, and always had been, utter garbage anyways.
Whu So S L O W Lately??
by lindzi & pete on 2019/04/19 04:58
I usually love this app. I can’t remember the last time I shopped Amazon on my computer! But for several months now (so I know it’s not just a temporary slow wifi thing) every time I search it’s so agonizingly slow! The results are a little draggy but when I click on a product, that takes forever. Then anything I want to do within that item— reviews, even adding to my cart.. Well I wished I had packed a lunch. Plz developers, speed this app up!!
same poor customer service
by WanChingC on 2019/04/18 20:49
never get my packet contact customer service so many times and don’t help, never get any refund, keep ask me to check my bank statement, i check and keep asking me to check, and there was just no refund and didn’t get my items too. whatever just waste that few dollars and never gonna buy stuffs on amazon again!
Amazon smile
by eshbach on 2019/04/18 19:10
Would love to be able to order through the amazon smile program but this app or no app that I found enables you to order through the smile program.
Shake my Head
by Whatchu McCallit on 2019/04/18 18:29
Twice I have ordered Off here And My Packages Came Late.!! And I Also Have Amazon Prime SMH.!!!! I’m Still Wanting For My Package And It Was Supposed To Be Here Yesterday And On My Order Before This One They Had 4 days To Get My Package Here And It Was Still A Day Late.!!!!
Can’t buy books!
by PumpkinAnnie on 2019/04/18 14:55
What’s up with this guys? This is hella annoying.
Thumbs down
by QueenKee92 on 2019/04/18 14:16
My app never opens.. I’ve installed and uninstalled this app about twenty times. Trying one more time if this doesn’t work this time I give up
Please enable Touch ID to open app!
by DarkRift2012 on 2019/04/18 12:09
Please consider updating the app to open using Touch ID. Right now once I am signed in to the Amazon app, if someone were to steal my phone they could shop to their hearts content on my dime! I don’t want to have to log out every time I use the app just to protect myself! The biometric option right now does not even work if I have to sign in!
Please Add AmazonSMILE Functionality
by KyanaBelle on 2019/04/18 11:28
I would give the app 5 stars if they would integrate the ability to order through the SMILE program or offer a separate AmazonSMILE app.
Recommendations are broken
by Kem5brandon on 2019/04/18 05:46
Every time I refresh I get wildly different recommendations that have no basis in reality.
Stop messing with notifications
by jfenwick on 2019/04/18 04:31
There is now no way to be notified of Dash button orders without also being spammed of updates to the shopping list.
No consistency
by MsBKS on 2019/04/18 04:08
Sometimes you can track your order. Sometimes not. Sometimes there’s shipping information. It’s a complete roll of the dice. Things get bumped from your cart randomly (not out of stock or for any particular reason). And if you’re very unlucky, they will charge your card three separate times for the same amount in a 15 minute window. The chat is not useful, as it just cycles through prompts and the newest person never actually reads the conversation in order to help.
Worst guarantee delivery service ever.
by ibra.158 on 2019/04/18 02:18
They make false promises for guarantee delivery. If i have to wait for my product on a guarantee delivery option than i would rather buy it from ebay for cheaper price. So disappointed!!!
How?
by drummerchaos on 2019/04/18 01:12
Prime Wardrobe is not compatible with my tablet, it says. I have a 1st gen pro...
Cannot Buy Kindle Books, only downloads sample
by jamaicab on 2019/04/17 23:43
There is no option to purchase e-books. Kindle is one of Amazon’s biggest selling point, that is the main reason most individuals get this app in the first place, otherwise they could easily make purchases via the main website. Unless of course you’re an avid shopaholic and use everything about Amazon and do not read or may not know how (In that case, this post is not for you). Any-who, book consumers must rely on the desktop version to conduct business. Downloading the app is supposed to make things more convenient and it only adds more of an inconvenience. This app seems to have a hidden agenda to only allow the purchase of paper backs (which cost more) which is unsatisfactory. I challenge you to use this app and search for any book and deselect the paper back version and only go for the kindle version and watch what it does. Of course I am referring to ver. 13.7.0 (1-241872.0) in the event they finally fix this then disregard but until then, shame on you Amazon mobile app developers.
What is wrong with the search engine?
by AjoJud on 2019/04/17 23:38
_________ Update (april 2019) It’s ridiculous that their apps search engine has not been fixed. I can find items through google and not their app. I’m trying to find a Colgate item (was sent an email about it from Colgate). I can find it on the browser on my phone if I click the link from the email... but nothing remotely similar if searching through the app. Writing “colgate gift set” movies come out. Really?! —————- Update: Down to two stars! This is ridiculous! Please fix your search engine!!! ———— I use Amazon App often and we make many purchases for different reasons. Recently I search for something (a book for example) and it’s no where to be found. If I search through google, I’ll find the link to see the item on amazon. Worse yet, the item will appear on my husband’s app (he has an android) and not mine. Please fix
Not working
by katelynn.F on 2019/04/17 22:55
I have tried everything and it just won’t work and has not been for three days
Package 📦 left at the wrong house.
by EQQUIANNO on 2019/04/17 22:23
I just realized that the package 📦 wasn’t delivered to my house. It was delivered to a vacant house two doors down from me two days ago. I checked to see if it was there but, did not see it.
Quality has fallen off
by No$h@m3 on 2019/04/17 20:33
Over the last few months, the quality of Amazon service has really taken a drop. Not only do my packages regularly get delivered to the wrong address but now I’m receiving the wrong items in packages, even after returning the item that was wrong in the first place.
Something has changed
by R m Caras on 2019/04/17 19:27
All I see in the Amazon top line of suggestions for my interests are things I have no interests in? I look at specific things everyday. Those similar items typically show up in the page. No more....it’s all strange stuff or things I might have looked at years ago.
Can’t print order from iPhone
by luv2jeep on 2019/04/17 13:47
No way to print my invoice from my phone. Very frustrating.
Poor customer service
by Needs more users on 2019/04/17 12:39
Company refused to do anything about their screwup. Bought an item that guarantees everything would be in the box. Someone at the warehouse removed an item that cost over $200.
Amazing
by Mia's outstanding shows on 2018/12/26 13:34
Hi, I just ordered a wallet and it is soo cute and really cheap. I love this app so much and most of the things are fairly a good price. They have almost anything your looking for and you can get the prices organized to what you want from cheapest to highest. Or vise versa. You can also have it by rating. There is one thing that I would add and that would be for the bag. I like being organized and having some things I like in the bag so I can get it later but some things I just want to have on a separate bag from others, like Christmas gifts for friends/family and have them there when I want to get them for Christmas or there birthday. It would be nice to have a folder or something for that. I love the app and I just wanted to suggest that idea. Keep up the good work!
Crashes to main screen
by --axeofwyndham-- on 2018/09/02 12:09
I'll start by saying I understand why this probably exists-my phone is a bit older, so I think that's a fair enough point to make considering the problem very well may just go away if they sit on it long enough. That said, this phone still keeps up with a number of other apps that load up and display what should be much more burdensome content. The only explanations I can offer would be poor optimization, a bug that causes an overflow on older devices but muscles through/times out and continues on stronger phones, or else the app just crashes because of something that happens at launch or because the data collection is a bit too aggressive. Curiously, the app works correctly when launched from a browser instead of from the home screen. When it does work, the app keeps up pretty well with their reputation for user experience, though I'd personally put product reviews up higher because I research everything I buy online. I haven't actually bought anything through the app, I've mostly used it(when it works) to browse in the fairly small amount of time I've had it, but for what I am shopping for it's a lot less complicated to just use a different shopping app, like Newegg, to find stuff that may interest me.
Font Inconsistency & Lack of Zoom
by yadoniya on 2018/06/24 20:57
The font is a complete eyesore considering nearly all other highly visited sites/apps (and my entire phone!) use straight arial-derived fonts. I genuinely thought this was a bug when I first saw it and tried to fix it. I know it’s something to get used to, but please at least format it correctly. There’s inconsistencies in which the old font is still shown for certain text. Some of the text will have improper spacing, making it look like a jumbled mess on item pages. The whole look of it reminds me of shady independent websites that you’re hesitant to trust your money with. Please consider changing it or giving us the option to change it. There’s also no way to zoom in on customer review images now. It was buggy before but now it’s just gone? It’s helpful to be able to look more closely at the images to decide whether I should purchase the item.
What the heck?
by Bete Noire on 2018/03/22 01:32
I never had a problem with this app until the most recent update. All of a sudden, I can't tap on an image to view it in full screen mode, no matter what I tried. Completely closed the app, restarted & tried again - no good. Completely closed all apps running on my iPad, did a full power down & restart, then opened this app & tried again - no good. Finally deleted the app & reinstalled it, picked a random item & tried to view the image in full screen. Yay! Success! NOT!!! Why? Because after that, everything else I tried to view in full screen brought up the image of the first item, (a cat toy), I'd successfully viewed that way! So, like I said, what the heck?! Update: Downloaded the new update and this annoying glitch still isn't fixed. It's even gotten a little worse, since uninstalling & reinstalling is only good for one full screen viewing. Once you restart the app, you can't get a full screen view. My patience is wearing thin.
Don’t even know what’s going on with this app anymore...
by griffmel on 2018/02/03 02:04
Let me start by saying I used to absolutely ADORE this app. However, in the last few updates everything has gone to hell in a hand basket. Adding items to the cart? Works just fine. Purchasing said items in cart? Nope. No can do. Every time I click on the place order button, it acts like it’s processing the order then just reverts back to my cart with the items still in it. The only way I can purchase anything is if I use the one click option. Also, the app will randomly ask me for my password when I have been logged in and using the app for some time and then tell me its wrong. Yet nothing changes except I have to force close the app and start all over because it's stuck in this stupid password glitch. Same thing happens whenever I try to look at anything with my account. It will ask for a password and tell me it’s wrong or that an error occurred and make me force close.
Issues with latest update
by Kevin8226 on 2018/09/28 12:46
Search feature brings back incorrect results when Im logged in with my account. When I try to search for a particular item and I am logged in to my account the search results are way off the mark. If I log out and search again for the same item I get the correct items in the search as well as the correct prices. This is also happening in the iPad. If I want to see the correct results I have to go through suggested items or sponsored items or items that I have previously bought and then search from there without using the search bar so the results are accurate. If I do not do this and go directly to the search bar the results to come back are incorrect. To the extent where the names of the items are wrong and the prices are way higher than if I search the item through sponsored or related results.
User friendly
by DDjanchi on 2018/05/12 15:32
I like the app. Very user friendly in general. No issue so far. I actually have a suggestion, not for the app but for the buying experience. It would be good to be able to update the amount for the monthly payments. When you choose the monthly payment option for an item, there is no way to update this option in order to pay in less months. I bought this item that had a 5 months payment plan and I wanted to pay it in two months according to my financial previsions. The suggestion I got from the customer service was to pay at checkout and call to pay the rest as a one time payment. And I get that this is because there is no feature yet allowing us to update. So it would be great to have one. Thanks.
Search in wishlists
by DD&CoCo on 2018/05/19 06:36
I miss having the search option in wishlists. The update before the more recent one brought it back but the most recent one took it away. Also there is issues sometimes when I look at reviews and try to select most recent. The page will stay blank when I try to select one and it won’t let me choose most recent. If you don’t bring the search back maybe you could add a wishlist option for ordering items in alphabetical order. A few updates later and I’m still not able to search through my wishlists. Things were so much easier to order and find when I could search that way! I can’t use control F on my computer because sometimes every single page in your list doesn’t load.
Bring back the wish list tray
by UXorcist on 2018/05/19 02:14
I used to use the wish list tray constantly because it was the fastest shortcut to get back to items I was considering for purchase. Now I have to go to the menu, lists, pick a list, and then scroll them full screen. Before I could just us the tray to quickly compare multiple products by just tapping from one to the other in the tray. Now I have to drag something I don’t want into the tray to get it to appear, only to have it disappear as soon as I look at a product. It takes me 10 times as long to shop now, and honestly I’ve just about stopped using the app altogether since they ruined my favorite feature. Come on guys, phones are huge now, I don’t need the extra 40 pixels of real estate. Give me the ability to toggle tray behavior in settings, or I’m done.
Frustrated Registry
by JBoom!? on 2018/02/12 21:29
I’m in the process of making a baby registry. First, when I click on items in my registry it will not let me view them. At all. Can not view size or any other details. Can not delete item. Nothing. Second, I can not just add items to my registry. First I have to add item to a list. Then go into the list and “move” it to my “baby registry”. A nice feature to add and I am so frustrated that it’s not a feature at all, I (and probably many other registry makers) would like to be able to go back through and group certain items together. For instance, I would like to group a specific shirt with a specific pair of pants with a specific pair of shoes with a specific hat,bibs, onesie, etc. Or a certain sheet set with a certain blanket. It would be easier for the gifters as well! No organization :(
It ok
by chroko29 on 2019/01/30 04:50
It must be ok cause I buy a ton of stuff on this app. But yeah it is lacking some important options that the web site has such as different choices. An annoying thing it does is when you are looking through the deals of the day it often times loses your place. You will be way down the list, click on an item to see it, then click back to the list, only to have it zoom you way back to the top of the list. Yep many times that has been when I just say “ok, I guess that means I’m just done looking for deals”. And close the app. But otherwise it works great on my iPhone XR. Hint: if you are not using the iPhone X or up you are practically living in the dark ages. Give up your silly iPhone SE and join modern times.
Seems much slower and have to reload
by still gonna use it on 2018/09/05 10:36
This latest version seems like it has introduced some very pesky flaws. First issue is when I open the app, start typing into the search window and the letters are not showing up as I type them. Example if I’m trying to search for “generator” and after typing “generator” into the window, It used to automatically fill in as I type but now it misses the “ge” part of the word and the word “nerator” is showing in the search window. Obviously there is nothing called a “nerator” so it doesn’t show any search results. The other issue I (and others I know) are having is when you have an order in shipped status, the tracking link shows up for a split second and just goes blank, if you go back and hit the update link a second time it is fine but this is annoying.
Just use a browser
by 420bAkfag on 2019/02/01 23:09
I downloaded this app because they were doing a deal, I’ve used it for a while now and I’ll be going back to using the browser. The “go back” option isn’t available everywhere, so if you’ve been looking through a bunch of stuff for awhile and accidentally hit the wrong button you can’t just go back, you have to do it all over again. This seems like such a stupid thing to do, just make it so you can go back whenever! Also there is no option to go forward, you can’t jump back a few pages to check something and then jump back forward, you have to navigate a bloody maze of you want to do that. It’s layout is pretty much the same as the browser layout so there is no advantage to having this app taking up storage on your phone, and using the browser lets you go back and forth. So stupid, fix this and I’ll rate it higher
Needs a Forward button.
by Strickce on 2019/03/23 13:45
I use the app a lot, and it’s great for shopping, but I get frustrated because of the combination of no forward button and slow response. If I have gone to several screens looking for something, and want to go back one screen, I hit the back button. Because of slow response, it looks like I miss-hit the back button. I instinctively hit it again and I am returned back to the beginning screen of the session. I cannot forward back, so I am forced to try to recreate my previous searches. Ugh. If no forward button, I need an instant indication that back is actually in progress so I won’t be tempted to hit back again. Or, stop going back to the beginning with two presses of back.
Problems with iPhone X??
by WoundedWarrior on 2018/01/03 06:33
I’ve used your app since you ever had an app! Never ever had issues! Because of that I give 4 stars. It worked a couple weeks back but been having problems the last two weeks. I can search and look up items as normal but when I click on one of the thumb links to read details about a product or buy a product. It’s a blank white screen that dimly flashes. (White and grey)?? I restarted my phone and everything else I think to do on my part. Nothing works. I understand it may also be problems with current bugs on iOS 11? Either way. If this isn’t just me, I can see it seriously being a problem. Anyway, Thank you, and everyone have a Happy New Year!
Eh
by chelle7700 on 2018/10/17 21:18
I love this app for the on-the-go use; using my phone instead of having to be at a desktop. However, there are many features that seem to not appear anymore. For example, when multiple items ship together - clicking on “orders” shows you the individual items. Once you click an item that shipped with others, it sometimes says “+2 more” (or however many extra items). You used to be able to click that to see what other items were in that shipment. I’m trying to track when certain items will get to me, but I can’t see what shipped with what, therefore leaving me unable to know when I can expect those items. It’s frustrating because it’s something so small that I used so often, but know it’s gone.
Payment glitch
by Sermac85 on 2018/10/23 00:23
I don’t understand why this happens but if you have old payment information, your item will not be purchased or shipped and the app will not notify you. Also even if you update your payment, you have to delete all other previous payment card or else your order won’t be processed. Also the app will register that your item has been purchased but will not be updated until later. Extremely frustrating when using your 1- click button only for the item not to be bought when I look at my orders tab. I have been cheated on overnight shipping two times already because the app will not select my new payment information. Maybe have the app select your most recent or previous payment.
Version 11.8.2 has annoying bugs with Search
by TravyBaby on 2018/04/22 21:43
I don’t know if the bug was introduced in an earlier version or what, but it’s annoying how searching for an item always fails when you first launch the app. It always takes you to their ad, such as for Echo dot, and when you go back to the search field, it doesn’t even recognize your search as a previous search so you have to start over. In addition to that, the annoying introduction of the delivery location right below the search field seems to interfere with searches, as well. If you try to select the top search result, it seems to think you’ve selected the Delivery section which is “underneath” the top result. I think the same thing might be happening with the bug first mentioned above, where hitting the Return or Search results brings up the “featured product” instead of the actual search.
Makes shopping frustrating
by Sweetnstarryeyed on 2018/09/01 19:34
I use this all the time on an iPad and iPhone because I have Prime. Problems I’ve noticed on the iPhone & iPad are while reading reviews you will keep reading repeat reviews because it loops back & you’ll question your sanity as well as waste your time. Another, on the iPad app you can’t see customer photos which makes reviews less helpful, but you can see them on the iPhone, so I have to open up my iPhone if I really want to see customer photos. It’s been a long time and I’ve updated these apps many times, but never an improvement to those issues. I would love this app if you could fix those bugs. I also don’t care for the item drop wishlist, I find it more annoying that I have to click it away after accidentally pressing something for too long.
Don’t waste your money!
by mandycb74 on 2018/02/25 17:49
Why pay $100 a year for 2-day shipping when it’s a gamble whether or not you actually receive 2-day shipping? If it’s not going to ship in the amount of time that you pay for, why not just disclose that! I am incredibly irritated, as I ordered something Thursday only because the app claimed it would be here yesterday. I NEEDED a broken piece of my breast pump for work today. If I had known it wouldn’t arrive till the FOLLOWING WEEK (even though the item advertised WILL ARRIVE BY SATURDAY), I would have just spent the extra money and bought it at the store when I had the chance. However, I had no updates saying the order would be late. I returned home last night with no order and the tracking says it won’t arrive till next week. I am currently at work in a lot of pain because my pump will not work without it. See if I pay for my membership next time around!
Reduced search features with each update
by Coffee Fiend 10 on 2018/08/20 08:21
Over the past 2 years the app has lost search features, one by one. It appears to be an intentional pattern vs. severe oversight or poor planning. Can no longer sort by ratings or amount and see all products within the already poor refined group. The app will preselect specific results - I assume those merchants that have paid them extra to do so. Without the newest problem noted above, the search terms are bringing up results that are not related to what you’ve typed into the search bar. Example: type in paper mache box - you will get a glass lid for a pot. WHY? If you specify a specific vendor, you will still get a dozen additional vendors mixed into the results. WHY? If you search by department you will frequently see results that should not be under the department or sub department. Example: you can be searching in groceries and find clothes in the search results. Please start enforcing some quality control in these areas. I have chosen to not purchase items advertised under the wrong category or have wrong photos. I have also started shopping more on other websites, in search of one that has better controls in place.
Update iPad screenshots
by Mallard06 on 2018/06/02 18:35
Glad finally gave the iPad app some love. But now you need to update the iPad screenshots. The dated screenshots are uncharacteristic of Amazon’s usual attention to detail. ‘Swipe Right’ [to go back to the previous page in the app] does not work after you drill down into ‘Description’ or ‘Features & details’ sections of a product page. It seems to correctly on from other pages. Please fix this issue on these pages. Also it would be great if you could swipe down on the enlarged product photos to return to the main product page; similar to how swiping down on a photo in the iOS Photos app allows you to return to the Album View.
Way Too Cumbersome!!!
by prozacpez on 2018/04/05 23:01
Sometimes simplicity makes a big difference! On a computer or a large tablet with a larger page, some of the suggestions or history might be fine but when I’m on my little iPhone making a quick purchase, all I want is the ability to search for products and prices, add to my “shopping cart” and check out. Things like lines of history and a collection of dash buttons are a horribly obnoxious waste of my time and have on occasion made the shopping experience confusing enough for me to close the app and look for the same product on google, Walmart or another app or web site. My time is too valuable to waste on superfluous web and app gadgets! Please fix your app or provide a simpler version for sensible shoppers with limited time!
Landscape mode lost-UPDATE
by Bubblez on 2017/10/22 19:30
I have used this app frequently with few glitches or problems. I loved the freedom it provided since I primarily use my iPad for day to day use. Sadly though after the latest “update” the landscape mode seems to have vanished. This is a major problem for this consumer because I only use my iPad in landscape mode. I sincerely hope that the developers are speedy in the remedy of this extremely inconvenient glitch! Update! The glitch was fixed in short order and the app is back to full use! Thank you so much for you quick attention to such a small but very annoying issue!
Very frustrating and disappointed by my app experience
by Blaze nick on 2018/01/31 16:15
I used this app for a couple of years and had no problems until I’ve recently made purchases and my account gets locked. I thought I forgot the password and went through the reset process, but I can’t access my account because of security reasons, very confused on how and why my account is locked. I put in my billing and address in, I’ve confirmed that everything is mine months ago. Once I get my account locked I have to do everything again, and wait additional days to confirm its mine again. I’ve made purchases that was as cheap as $25, but when I try to buy my college textbooks which is about $100 or more, this is when the problems occur. This app is frustrating and problematic.
Can’t purchase from my app
by Horselovermom on 2017/10/16 15:03
If I go into my wish lists and try to order something for me or friends, first it doesn’t recognize my login and says there’s an error. I can go out if it and hit the list again and it comes up. If I put items from my friends wish lists in my phone to purchase and hit proceed to checkout, it asks for the shipping address but will never go past that page. I have to go to my desktop to order the items. Talk about irritating! My Touch ID won’t work to sign in either. I have an iPhone 7 and this started before the 8 came out. I have all of the latest iPhone updates and the app is up to date. This has been going on for weeks! This REALLY needs to be fixed!
Wish List Shows Your Greed
by TwuFan on 2018/01/15 00:01
Putting that annoying wish list bar and stealing my screen real estate is dispicable. It also breaks some top menu stuff and video play on products. It basically locks the app at times. And your latest "update" shows how clueless you are. Fix the top menu freeze caused by the wishlist space stealer or remove the space stealer? I don't want it there but I can't turn it off? You say you want to be cutting edge customer focus? Get rid of that stupid wish list. Wish list is for others to look at, not me, and not constantly. If I delete everything on my wish list does it go away? Going to try that next time I swallow my bile enough to open this app. This annoying app that now I have to restart again and again because the wish list bar locks it up. Did you ever stop to consider that we hide menus under the hamburger menu for a reason? Because most of the time we don't interface with the wishlist or the blah or the blah. It helps reduce cognitive load. This is not good user interface or user experience. You need to seriously question the motives and intelligence of the person who championed this "feature" and foisted it upon us. You should also remove that bottom bar.
Reinstall App, All Better
by maeirt123 on 2017/12/28 00:02
Like other reviewers I have been unable to make purchases from my app. I could add items to my cart, but when it was time to check out it would require me to input my password. And after submitting my password, I would receive a “something went wrong” error message. This has occurred over the past several months. So today I deleted and reinstalled the app, and was able to conduct business as usual. No problems whatsoever. This is a great app, but it can be frustrating if the above occurs. Therefore, delete and reinstall, and all will be better.
Search Feature Only Pulls Up Promo Items?!!?
by WildernessBarbie on 2018/03/30 08:50
I don’t know what happened, if it’s some bug with my new iphone X, but now when I go to search for something, it won’t let me select from the top several most closely matched search term suggestions, and then one it does let me select from doesn’t actually pull up that item, but rather some totally unrelated crap from their lightning or promo area that’s not remotely what I want. For example, I typed in “bean bag” and it pulled up some deal on a fishing reel. “Picture hook” got me a Fire tablet. I also can’t use the button in the upper right area to change between my lists. Many functions in the upper area of the screen appear to not work off and on. Tried deleting and reinstalling. No change. Way too frustrating, please fix!!!
HATE the new update!
by Kim Bucklin on 2018/02/05 04:14
Where do I start? The layout is clunky and requires an extra step in the drop down menu to go anywhere off of the home page, & you can’t enlarge by tapping pictures anymore- it’s a pain in the neck to have to zoom in and out instead of a quick tap. But my biggest complaint is that on the deals page I can’t choose a size or color- when I tap the arrow, it “blinks” but doesn’t give a drop down for a choice. In other words, if you have to make any choices before ordering, you might as well forget it. Haven’t tried on the other pages yet, but if they are the same it needs to be fixed if you want any orders! Very disappointed- I shop using this app frequently, but will stop if it’s too frustrating to use.
Why do things not get delivered sometimes? It’s stupid!
by ehfhe on 2018/08/15 19:58
I have to say something before I start this, this has to be one of a must NOT have instead, like that time when my brother tried to order something, it said it would come either 4-5 days but when the day it was supposed to come. Guess what, It DIDN’T arrive to our apartment! True story. That was in 2015. Anyway, I’d like to ask why and how does this happen? Cause yes. Like I said that is stupid because I thought that we would always get the proper items at the exact day it said. But hopefully that will fix in the future.
Two major changes needed
by techquest on 2017/11/04 17:20
In order to make this a five-star review, we need to see more Account Settings and Preference options in the My Account button, as well as some major scrolling issues fixed in the product details pages (I’m using iPad Pro 12.9”). 9 times out of 10, when I go to buy clothes or things with many options to choose from, the drop-down menu only shows what it can contain in the preset menu size. There is often a slight movement to indicate more options below, but it snaps back to the first view. I buy shoes that are size 11 and it only shows me size X-9.5, and I can’t get down to 11 to order. Not cool. Yes, I’ve tried portrait and landscape mode and neither work.
OMG
by Lady1775 on 2019/02/05 00:47
This app is amazing and orders fast shipments and your school through were bound to find something that you like you can search up thousand 1100s of millions of things it’s crazy when I first bought the app I thought that is going to be that good and you want to be able to get things for a cheap price and it’s not a cheapskate when you order something that’s cheap it lets you give it back if it’s broken and order a new one that is not I recommend this because you can find so many amazing things for loved ones or even for a close friend
The best shopping out in existence
by LovelyLee333 on 2018/12/22 15:19
This is the best shopping app. I have prime and it is completely worth it. There are times when I order something at 2pm and it arrives the next day for free. They also have the best customer service I’ve ever dealt with. The customer is always right, reps are friendly and knowledgeable and the few times I had to call, I always hung up feeling beyond satisfied. They use the post office for shipping and you can track you package directly on the app. They also do real time updates in case there will be a delay on post office end. Best app overall.
I LOVE IT
by sad cosplay on 2017/11/10 04:25
First,the wigs are AMAZING one of them I did have a little trouble with the style of it but I trimmed the bangs and it made it amazing for my undertale cosplay!! Second,the outfits idk the outfits I never bought one off of here but for comic con I have to buy two of them and I certainly hope there good quality I bet they are!!! This app is absolutely amazing for my cosplay I had problems with wish but this app I can't it's to amazing I am so glad this app exists I think this app is the best app ever being 13 I have to ask my grandma she loves this app to she loves app she can trust keep up the good work❤️💛💚💜💙
Community guidelines
by Rabidcharlie on 2019/02/23 20:31
Application works fine for me. Wish it was easier to save items that I have contemplated purchasing without adding to cart. One thing that is extremely disappointing is meeting community guidelines to rate a product that was purchased. I don’t buy a lot and didn’t meet criteria to rate the product. I feel that if I buy something, rating it is a given. Another way to strong-arm people into spending more. The reality is I was going to give it an outstanding rating and talk very positive about the product purchase. So you and the seller lose out on a good review. It also took the ratings and stars down on the app review as well. You should consider changing this.
Hide the wishlist tray for functionality
by Maulable on 2018/01/12 17:44
Current version won’t allow me to click “View all lists” from my main wishlist, so I can’t look at my husband’s wishlist to get him something. It’s like there’s a dead spot on the screen where my finger won’t register. I was worried that it may be my phone (now old 5S), but other apps will register my touch in that same spot. I had no problems with functionality prior to this update. *Update* The problem seems to be the wishlist tray at the bottom of the screen. As soon as I hide it, the entire screen works again. I added an item to my wishlist and the wishlist tray popped back up, then suddenly none of the top row buttons were working. Once I hid the tray again, everything returned to normal.
2 Day Shipping for Prime members is B.S.
by Booner2222 on 2018/04/28 14:56
Let me first say that I have been a long time Prime member and like the convenience of the range of products available. I also loved the fact that 2 day shipping actually took 2 days. Recently, today in fact, I’m in the mountains on a camping trip. I ordered a camera to capture the memories from the trip. This order was on Wednesday and guaranteed by Friday and was to be delivered to the campground. It’s now Saturday and my package is set to arrive at the campground that I will be leaving on Sunday a day after I leave on Monday. What a hassle. I have to make arrangement s to have the packaged shipped to my house taking more time and money. This is not the first time for being burned on guaranteed 2 day shipping. Going to start using Walmart app as they actually have 2 day shipping at no additional price.
Future of shopping at your fingertips
by Maggiemae5432 on 2019/01/28 16:36
I absolutely love shopping here, so easy and I get to avoid going to the mall! I mean don’t get me wrong the mall is okay but to find parking and then to find what you’re looking for may take forever or you may not even find what you’re looking for and guess what you’ve now wasted time… there goes your Saturday 😭 anyway I love it so much that I have a prime membership and I get all these perks free music… free video… and FREE SHIPPING!!! 🙌🏼(prime items) of course but I can’t complain! The future of shopping right at your fingertips and with a search tool! Xoxo
It was fine the way it was before
by clia0123 on 2018/08/13 00:32
The app updates are making it slower to use. Scrolling down used to be smooth but now is a pain to do. The app keeps refreshing a lot. Sometimes the page goes blank or takes a while to load. I have to close the app and try again. Also on checkout, the total cost of my purchases are not shown anymore. It doesn’t include the fees and shipping which I would like to know beforehand before proceeding to check out. I always have to guess or estimate the cost overall. Oh and when I sign up to be notified about when an item is in stock, I never receive any notifications for it. And those community polls are annoying too. Don’t really like this new layout.
Lost landscape mode on iPad Air2
by Mkbar61 on 2017/10/22 21:21
Update: Newest update brought landscape mode back. Really disappointed that the last update took away landscape mode on my iPad. I use a keyboard case so my iPad is in landscape mode the majority of the time. This update makes it inconvenient for me to use the app. There doesn't seem to be anywhere to submit questions or comments to the developers. I'd like to know if this was intentional or if it's a bug that will be fixed in a future update. If it was intentional I will uninstall and go back to doing my shopping at local brick and mortar stores.
Used to be awesome till comments and reviews for products got corrupted.
by Spartty on 2019/03/28 17:19
I’m writing this because since a couple of updates back, the comment and reviews for products have been messed up. Simply put for example, you search for an airplane, you pick your product from the search results, click on the reviews and comments for said product, and you get reviews and comments for a BOAT. A completely unrelated product. Don’t know if it’s just affecting me or others, but it’s extremely annoying because product reviews are VERY helpful and instrumental in making an informed purchase. Please fix. Everything else is fine though.
Lists
by Playerofcandycrush on 2018/12/15 19:22
The way lists are set is very crappy and too difficult. It’s not fun having to drag the item to the bottom to have it placed in another list and have to tap on it to move. All of the lists should appear so you can select where you want it and when you tap on lists from the side menu, all the lists should appear unopened because then you’d have to tap at the top “view lists”. It’s simple, literally social media has it down better and they aren’t even shopping apps. They give you all your created lists to choose from for putting an item you like in.
Use to work perfect, not so much anymore.
by Bejizle on 2018/07/29 09:04
For months now, I’ve noticed a few buttons that would not work, i.e. the back button when looking at photos. I’ve waited patiently hoping these would get resolved, but instead, the app is getting worse. There are more buttons and functions that just don’t work. The wish list tray doesn’t load everything I have in my lists. So I try going into the “your lists” tab but I cannot switch between my lists because the “see lists” doesn’t do anything, so it does me no good. Many times as I try to search, it takes me to the Alexa page instead. Restarting the app never resolved any of these issues. I will probably just not use the app anymore.
Ehh.. new update messed everything up.
by Commaasterisk on 2018/06/05 14:34
It was perfectly fine until the latest update. Or, at least, I think that’s the problem. It’s not showing the prices for items when I search? I have to tap on them to get prices which is extremely frustrating and makes it impossible to browse. It wasn’t doing this a week ago but now everything is out of whack! It isn’t letting me filter only prime items, either. Instead of having a nifty little button right under the search bar, I have to go into the filters and add it there. I’ve never had a problem with it before so I can only assume some update occurred and that would be the cause of all my problems here.
Problem since last update
by Meloois on 2018/01/13 20:55
Generally I love the app, but just wanted to point out that there’s some sort of glitch that disables the top buttons on the page (back, cart, etc.). It’s frustrating because if you go to read the extended item description, you can’t go back to the main page. You have to either close the app, or click something lower on the page (if possible - if you’re in the item description, closing the app is the only option). I’ve totally lost a few items I was interested in. Generally the app is good, and I know the problem will be fixed soon. For now, though, it’s too annoying to shop.
Confusing interface, order won’t cancel bug...
by Jdnejcnejkdnendj on 2019/02/24 23:20
The app’s interface is very confusing when buying an item. Also I had a problem with canceling an item, when I tried to cancel an order it would take me through confusing verifications and I was left wondering if I actually successfully canceled the order. But to my surprise, a few days later the item I had canceled had arrived at my doorstep. AND I had heard from some other people that they have had the same problem I had: does not fully cancel an order. But issues aside, the app is convenient for buying items from a wide selection of cheap items
This app needs work
by I hate popping noises on 2019/01/07 02:42
I’m furious it’s become so difficult to contact sellers. That’s shady business, you are trying to make things difficult for buyers and I don’t appreciate it. I don’t want my personal items blaring out for others to see when I open the app. My parents saw very private personal items and gift items they should not have. Things that can not be unseen. Things that should never, ever under any circumstance under the sun have ever been on my opening page of the app. It’s disgraceful that you don’t respect my privacy. I’m reconsidering the amount of business I’ve been doing with this company. The developers have intentionally made the app more difficult and miserable to use. At this point I’d rather go to Walmart. Don’t get too big for your britches.
Poorly built
by Mark7896543 on 2018/09/13 17:30
I tried this a couple of years ago - and deleted it because it was pretty useless as it wouldn’t let me buy anything at all. (Yes I was logged in). It would search - but not allow me to buy. So wind forward two years and I thought surely they’d fixed by now and so I downloaded it again - and there’s still a similar problem; I can now buy certain items e.g coffee but this app doesn’t allow you to buy books on Kindle - it only allows you to get a free sample. (Yes I am logged in and no I’m not the only person I’ve spoken to with this problem, it seems very common). So a good idea, and some improvement - but overall poor in execution and not tested before being released. I prefer to log into the website from my phone.
Rating Trends
164,80,67,87,63,0,141,123,0,0,242,57,59,66,64,82,59,119,31,42,114,101,72,57,94,70,72,91,0,128,82,103,99,68,104,0,184,0,182,0,171,68,0,199,90,86,49,74,62,96,79,89,105,89,24,114,0,0,180,65,0,140,0,154,0,157,0,180,0,14,0,152,82,93,83,80,57,0,0,274,81,92,48,75,69,66,66,0,143,59
All Versions
3.0
177,905 total
 5
72,663
 4
30,545
 3
26,561
 2
16,884
 1
31,252
Current Version (13.7.0)
3.0
51,174 total
 5
19,273
 4
7,052
 3
5,903
 2
5,490
 1
13,456
Version History
More...
Keyword Volume Hits KEI Rank
buying
38.70
34
shop
0.00
24
1
shopping
22.45
12
1
app
0.00
9
2
prime
22.68
3
amazon
78.32
1
azon
15.22
1
amazon app
36.06
1
amazon store
0.00
1
amazon price check
155
check
0.00
wish
47.21
reviews
16.04
compare
18.63
review
14.71
eviews
0.00
read
11.83
registry
81.98