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App name
HotSchedules
Description
HotSchedules is the industry's leading employee scheduling app because it’s the fastest and easiest way to manage your schedule and communicate with your team. Team members love it because they can swap, pick-up or release shifts with one click. Work-life balance is easily managed with automatic shift pick ups when you want more hours, and time off requests for when you don’t. Calendar sync and notifications keep your Schedules and the roster automatically updated to your phone with any manager-approved changes. Managers appreciate the 75% time savings when building schedules and one-click approvals for shift changes. The ability to monitor business performance with sales and labor snapshots from anywhere, keeps them out of the back office. And most importantly, staying connected with broadcast and one-to-one messaging makes for a happy and productive team culture. NOTE: The HotSchedules application REQUIRES a valid HotSchedules user account through your employer. Need help? Contact Customer Care 24x7x365
Great until new update
by HOPE95162000 on 2019/02/15 22:53
I loved how easy to use this app was. Now that you’ve updated however it seems that I’m being taken to the website instead of the old app version which makes everything very difficult to navigate on a mobile device. I really loved this app and it made it so easy to check my schedule. It’s too bad it’s so difficult to use now, as they say, don’t fix things if they aren’t broken.
App
by cycit ixitzitzirx on 2019/02/15 16:40
Don’t understand why your app logs every time when they didn’t click anything to log it out ..fix that please it’s annoying and not it’s not letting me log in
Keeps logging me out
by Klbarrington on 2019/02/14 19:43
I keep getting logged out every time I open the app.
Horrible
by resjuly on 2019/02/13 01:12
Can’t see what times I get off.
DATA MINER, DON’T BUY!!!
by Chuzen1 on 2019/02/12 22:23
Data doesn’t seem to reside in your phone. The program want’s me to register n put a user name and password although I am the sole user of this phone. I needed a program that launched solely in my phone and that my data doesn’t go to the cloud. DON’T BUY if you care for your personal data.
Trash
by El_verguilas on 2019/02/11 20:39
Trash
$3 for an app that can't remember password???
by ErinCathey on 2019/02/11 12:12
My company recently switched to a more "organized" scheduling system. So, I said oh how convenient, an app! Paid $3 logged in one time, it updated and I forgot my password and the option to send reset password link does not work. So I am unable to check my schedule and I'm out $3. Thanks for nothing.
Auto log out
by DANKshank on 2019/02/08 17:03
Has been automatically logging people out for some time now. Please fix this.
Can’t even login
by rmseach on 2019/02/07 07:24
Bought this useless app. Can’t even set myself up as a user. Very misleading. And don’t even try for a refund!! No support!!
Doesn’t work at all
by Shamal2013 on 2019/02/06 17:44
Doesn’t work at all
Log in
by jippy806 on 2019/02/05 14:18
Why do I have to keep logging in?
crappy app that could be great
by Dns2k on 2019/02/05 05:35
token and password issues EVERY update. plus the location is always messed up (you should make it with option to set location) so we can set a location for calendar sync. {and speaking of sync every time app is foreground it resyncs pushing calendar entries} Edit{} well now I'm not getting my calendar spammed but my password again occasionally doesn't verify at all through app unless i re download it fresh. This isnt a typing issue I'm using a saved password entry. This compounded an issue where this past Saturday a scheduled shift did not sync to my calendar at all. The email notification had it and online website had it but the calendar sync omitted Saturday but not Friday not Sunday. Look I paid for this app like everyone else but it LACKS the Website’s BASIC pickup shift features, but its ability to sync was its saving grace but you guys have now made it to where i cannot trust that it has synced. Further to complicate things was i was unable to login to the app to even verify the error. How the heck does one data point get omitted.
The worst app!
by ___bulllion on 2019/02/04 16:10
Completely user UNFRIENDLY and badly designed, you almost need a manual to understand why the simplest functions won’t work....just a terrible this app! Oh wait and it’s an app you pay for!
I Can’t Believe They Charge Money For This
by apple MODS !!! on 2019/02/04 03:05
To any company using this app stop. Home Base is much better. Constant crashing, laggy and poorly designed UI. This app should be free to anyone thinking of buying this app just sign in the browser and save your money
Not practical
by PeeW91 on 2019/02/03 06:53
I hate the mobile and desktop updates where you no longer are able to “view entire schedule” on a one-page grid. I have been using hotschedules since 2015 and this update happened some time within the last year. Not practical for the user to click into each shift to see who is working on each shift instead of overseeing the week on one grid. Need to allow the option to see entire schedule again without clicking into 14 separate shifts to see a 7-day schedule.
Update
by Tyson Day on 2019/02/03 04:29
Why is my phone showing that it still has a update when I updated it already
Terrible App (never written a review until now)
by kckc888 on 2019/02/01 19:02
This app is incredibly slow and clearly has bugs in it constantly. I’ve never written a review in my life, but this app is honestly so irritating and not worth buying. You’re better off just going to the hot schedules website. I have no idea how this app has a good rating on here.
Trash
by hdsayinvdeyhb on 2019/02/01 16:58
The app is trash. Takes FOREVER to load. Always logs me out (not getting up to date notifications). Needs to be updated like twice a month... why? It’s a schedule app it’s not rocket science.
Annoying
by CaptainInternet on 2019/01/29 02:48
Keeps making me log back in every day. Might as well use the website.
Works... half the time
by WillVegas on 2019/01/28 21:04
Half the time I try and use this app, there’s always some error. But when it decides to actually work, it takes forever to load. All these updates keeps saying “fix bug issues” and all it does is make it worst.
Getting logged out
by 770315478h on 2019/01/28 20:16
I love this app. One of the most annoying things is, I can not stayed logged in. It always logs me out and I’m tired of it.
Network Connection Error
by Carl45631 on 2019/01/26 14:09
Recently I started having problems with HotSchedules. When I log in my schedule comes up. However when I try to leave my schedule and go to the dashboard or any portion of the app it sits there and after about a minute a red banner saying there is no network connection pops up, yet here I am able to leave this review. Please fix the people’s.
Latest Update Errors
by tjacquelinee on 2019/01/23 03:35
The screen is white with an error message and I can’t get to anywhere!
Doesn’t show out time
by Alyssa_us on 2019/01/22 20:32
On the recent update for the app it doesn’t show out times at all, so I have to use the website online to find it. There’s no point in PAYING for an app you can’t use. Needs to be updated ASAP.
Not worth paying the $ for.
by agoodnathan on 2019/01/21 04:14
For an app that cost money the features are stingy. This app has less ease of use than accessing the website and most of the useful features I would like it to have are not included on the app. I am still find myself having to go to the website anyway. No real benefit. Don’t waste your money. I’m sorry I did.
The Worst Work Scheduling App
by Irene-w on 2019/01/21 04:09
I’ve had multiple jobs– which means I’ve had the opportunity to try other apps to figure out my schedule. I had to PAY for this one and it’s by far the WORST one. Homebase is FREE and way more efficient. This app always logs me out, the entire layout just looks half-assed, and as of right now it’s not even letting me log into my account. If you are an employer considering on using this for your employees, forget about it. Homebase is so much better and on top of that it’ll save the times you clock in & clock out at work too! You could also message your coworkers through the app in a normal fashion, not like some kind of announcement board. Homebase even shows you the amount of hours in total hours you’ve worked, which day you started, etc. I’d stop using this app if I could but I have to because of my job.
Needs work
by RebeccaAnne219 on 2019/01/20 23:38
I’ve used hot schedules with my company for the last 4 years. The first few years were great. No issues and no confusion. The last several updates have created so many issues. More often than not, dropped shifts don’t show, auto pickup/drop doesn’t work and the way you now have to input your availability is just silly. Please fix the kinks. If the released shifts could always show up and never disappear (unless pickup and approves) it would definitely go up in stars and I’d have more faith. There have also been times where my schedule was completely different than what was in my manager’s hot schedule.
Seriously
by ashtonmarie27 on 2019/01/20 01:30
Whatever y’all did, y’all need to undo it cause now I can’t get into my account
Extremely glitchy and laggy
by Tristonjg on 2019/01/18 19:16
Half the time I can’t even connect to the app. The most bizarre thing is that the app will forget the password for my account, and say my login information is incorrect. I’ve had to change my password multiple times just to log in. Very poor app. Wish my worked used something different.
Automatically logs you out after a while
by Ivetteeeeeeeeeeeeee on 2019/01/17 21:37
Even when you checked keep me signed in 😡😡 what’s the point of that option then ?
Bugs.
by Zombiegrl02 on 2019/01/17 18:58
I log in with my password in the first scree . Fine, the. The my pass comes up and I do it again and it tells me my info is wrong.. it doest this all the time! Every one at work has this problem and out schedules change so often and because we cant log in, it causes major schedule problems!!!
Can't view someone's full shift time when I go to pick it up or swap a shift...
by Bellabee19 on 2019/01/17 15:30
I like this app, it makes it easy to know when I work and where I'm scheduled to work. My only complaint is that when I go to view someone else's shift (to either swap or pick it up), it says what time their shift starts, but it doesn't say what time it ends! If I want to know a person's full shift time I have to go to the website, and that kind of ruins the point of having the app--I got it so I wouldn't have to go onto my laptop all the time. The app was supposed to make it easier and more convenient for me!!
Your schedule is in safe hands
by Augurybot on 2019/01/14 13:25
As a user why can i not login to see my schedule? Oh, right, because hotschedules did yet ANOTHER nonsense update, and without downloading the update you cant login. What is so critically important that this app has to be updated twice a month or more? It’s like mission impossible, only “your schedule, if you choose to accept it, is...(every normal day)... this schedule will self destruct in 10 days (when we update the app for no apparent reason) ...” What could possibly be so critically important and secure about my stupid work schedule that it needs to update so often???? Thus losing my login data each time, thus making me download a new version (needing wifi) and requiring me re-verify my identity and password each time I use it? It’s annoying. It’s just giving me access to my dumb work schedule and not anything important like my bank account or a government secret agency mission impossible whatever geez
New update bug?
by Hsshhahwbeb alex on 2019/01/11 12:43
Bad when it comes to editing time off request, this new update doesn’t let me see my out times.
Freezing up
by Femballer on 2019/01/11 01:16
The app constantly freezes up on me n the availability part of the app makes it almost impossible to work with. Not reliable n I wouldn’t have it if I didn’t have to for work
too necessary for three stars but
by misslizziebuck on 2019/01/10 15:40
i hate that staying permanently logged in is not an option. i missed a shift pick up because my calendar did not update (great feature btw). also the requests for time off is not very effective for day to day scheduling. i tried the free hot schedules; which was such a bummer that i am not sure why they make you jump through the hoop of downloading the free app when it is so worthless that you are no doubt going to wind up with this version. i also wish that i could change my name on my profile.
Review
by Beastup 22 on 2019/01/09 21:26
It’s amazing. I really like it.
Confused
by J641623 on 2019/01/09 16:53
I don’t understand why it won’t let me log in if there’s an update, feel like in the maybe 8-9 months I’ve had the app I’ve had to update it like 10 times. If there is an update it should still allow me to log in that way I can see my schedule as WiFi is not everywhere at all times and data isn’t free.
Serves its purpose that’s about it
by Black male on 2019/01/09 11:00
The app serves its purpose quiet well but the reason it has earned such a review is the lack of management nearly every week for as long as I can remember there has been at least one update of this app which requires you to re log in which in all honestly may be a small hiccup maybe 1 minute of time but it does get quiet tiring as time goes on I’ve used this app where I worked for four and a half years now and it gets the job done but it’s the only app on my home screen that requires so much routine maintenance which is especially confusing since the only real major change that’s happened in the time I’ve used it was a primary color change from green to blue So let your product work and instead of doing a million small updates how about you compile the bug fix’s and role um out all in one update at the start or end of every month KEEP UP THE GOOD WORK YALL!!!
its good enough
by ashleymp089 on 2019/01/08 22:15
it works & its better than a paper schedule. but please stop making so many updates, it wont let me log in every time a new one is out, which is weekly.
So laggy
by 123getitright on 2019/01/07 06:44
I bought this app with the impression that it’ll be super convenient compared to the website, and ever since I got it have to wait for 30 seconds or more just to do one action.. I’m finding better results in the website if you want me to be honest!
Issues
by janwbw on 2019/01/06 06:24
It doesn’t show me my out time like it used to
Useful app
by Mike budalich on 2019/01/06 01:45
Makes it very easy to pick up and drop shifts. Also great to have all contacts in one place !
Glitchy
by scubacalo on 2019/01/05 20:33
Glitchy app.... doesn’t stay logged on
Very upset
by npl321 on 2019/01/05 17:06
I thought the new update would’ve fixed the clock out times by now do you guys just don’t care? Please fix this
Requests
by jillz507 on 2019/01/05 16:08
Not very easy to request a day off
Horrible
by EthelLaVain on 2019/01/05 09:36
My company switched to this app recently. For 3 bucks, just use the web version. Always logs me out, when you log back in I can’t change my store location unless I re-download the app. Such a bother.
Shïttí
by onlyboughtthisappbcworkmademe on 2019/01/05 06:42
This is the only app that I have ever purchased and it is the only one that bugs out all of the time. It lags, logs me out, and does not allow me to log in when I use my correct login information.
When does my shift end? Who knows!
by lgill1127 on 2019/01/04 17:36
With the new update it never shows the end times to my shifts. So, I have to check online to see when my shift actually ends. Why did I pay for this again?
Don’t know when ur shift ends
by lhale817 on 2019/01/03 23:05
Needs to reveal end of shift times for clarity
Customer service
by 34578$43 on 2019/01/03 02:48
Customer service is 10/10 If you have any issues or questions, they get back to you within a day and they’re responses are always a little funny too! Good app!
Staff schedule
by Duke1899 on 2018/12/31 22:30
Should be able to see all staff who are working on each day and shift.
Used to be great.
by clarkent.17 on 2018/12/29 09:50
I have to enter my username and password twice. iPhones have FaceID and it’s been out awhile, fyi. Have to enter username/password what seems like every other day. Don’t even get me started with the website. It used to be great, but now it’s frustrating to use.
Worse app ever
by realbdb21 on 2018/12/29 00:11
You guys are awful.
Doesn’t show Shift End Times
by Nathanial D on 2018/12/28 20:58
iOS doesn’t show end times to anyone’s shifts. It only shows start times which makes this app useless, since I’ll need to go on a browser to look anyway. Please fix this!
Would like to see all released shifts even if I’m scheduled. I hit 3 stars, not 4
by lala lupe on 2018/12/28 16:12
Would like to see all released shifts, even when I’m scheduled. I gave HS 3 stars not 4
😭
by Wenduuhhhlll on 2018/12/27 03:54
I have been using this app a little over a year and I love it but this new update is very confusing. It won’t say the end times for my shifts so I never know if I work 6 hours 8 hours etc and I like being able to know how many hours I’m working that day. The only way I can check for the end times for my shift is if I go online not through the app which is a bit annoying since I did pay for the app for the convenience of not having to go through all that logging in. Other than that great app, just a small issue of the times it shows.
Constantly logs out
by Kelbaeee on 2018/12/26 19:57
This app is trash. It logs me out ever other day
“Long I’m with My Pass”
by @TheHonestReviewer on 2018/12/26 18:53
Worst update ever. Takes 4 minutes to open up my schedule after aleasys inputting my user name and password 2x. Once at the beginning of the app opening. And one 2 min later when it loads the My Pass Screen. What’s the point of clicking remember me if it won’t remember your user name ? Terrible app as of December 2018 updates.
Not showing my second shift
by 😜😳😜😉😉 on 2018/12/26 18:51
It used to show if I had a second shift in. The afternoon now it doesn’t very confused, only shows my doubles on a web browser
login bug
by lanasweetiexoxo on 2018/12/26 07:11
app was good but THERES A BUG! I bought an apple watch and this automatically installed on it. Every time I tried checking my schedule on my watch, i would get “invalid login token” and i’d need to log back in through my phone and then go in on my watch. its very annoying. fix please.
Greatest App Ever!!!
by MN 22 on 2018/12/24 22:32
This “app” is wonderfully done!!! 😁😁😁; I can see ALL my shifts—starting and ending times!!— I’m glad someone “thought of” an “app” such as this!!! Keep up the GREAT 👍🏻 👍🏻 work with it!!!
Great one
by trontrorn on 2018/12/24 16:27
Very helpful app for managers
can’t have multiple employers under one login
by ibas29 on 2018/12/24 16:16
it’s a great platform for employers and employees, but if you have more than one job and both employers use hot schedules you need to create different login accounts. wish they’d fix this.
Fix this app
by 123!!!987 on 2018/12/22 18:54
Super buggy....like the idea of the app, but it’s super slow, and very glitchy....
Provider
by jugernutz97 on 2018/12/20 11:14
Keep asking “Enter provider” this problem going for weeks
Allowing us to have two different tabs of you have more than one job that uses hot schedules.
by ZoeColombo on 2018/12/19 06:27
I think it would be very beneficial to have two different logins. So people who have another job can easily access other schedules instead of logging out and having to log into the other one.
Love it
by kellymorgan023 on 2018/12/19 02:58
Love this app! Best thing that ever happened to the restaurant industry and allows for flexibility.
Log in
by Crossfire618 on 2018/12/19 02:51
Can’t log in. It just ask for provider
Not working
by allnelsonallday on 2018/12/18 18:11
They did an update the other day and now it won’t load at all. Tired deleting and reinstalling several times with no luck.
Great scheduling app
by emgclark99 on 2018/12/17 21:22
Sometimes it logs me out but other than that, it’s super easy to use.
Recent updates have ruined this app
by thatmffm on 2018/12/17 18:00
The app no longer shows when shifts end. This is absolutely ridiculous and has basically made the app useless. The ability to view the full schedule was removed awhile back, making it difficult to coordinate swapping shifts with coworkers. I regret buying this app. If I could leave a zero star rating, I would.
Glitch
by JUstin deavers on 2018/12/17 12:51
Can’t log into my account on the app. I paid for it, fix it
Schedule glitch
by selenuh on 2018/12/17 03:36
There’s been a glitch for a week where I can’t see my hours and it’s really bothering me. Please fix it, I’m sure others will appreciate it ❤️
Update
by laurauman on 2018/12/17 01:50
Use to love this app until I had to do an update and now it doesn’t show me end times or end times of my employees and it only happened with iPhones
When is the end of my shift
by Hshsichaonaichwban on 2018/12/17 00:36
Recent update only shows the start and not the end time of the shift. Why? Fix this.
Latest update is awful!
by Ksaint90 on 2018/12/16 09:50
Only shows shift start times, not end times, need this fixed ASAP!!!
Fix this bug!
by d_a-v45 on 2018/12/15 23:33
Since the new update, the schedule does not show what your out time is. Please fix it!
Delicious Content is cool
by benderino on 2018/12/15 22:02
Like the variety of this feed - thanks!
Awful app
by dobetterguys... on 2018/12/15 15:02
Limited information. Limited capabilities. Difficult to navigate. Tedious...Very tedious. I often use the website instead
Out times
by bulshiatesz on 2018/12/15 08:59
Why can’t I view out times in iPhone
Hot schedule..
by baubsc on 2018/12/15 03:04
I wish it didn’t take so long to load every time I get on it
Not working! browser + app are completely dysfunctional. And it is making my life much harder.
by meganscottmanolova on 2018/12/14 21:34
The app says that it is not longer supported by the device but I am unable to download the new version from my App Store. The browser version isn’t working either and I’m stuck with having to harass my managers for scheduling conflict when things shouldn’t be as complicated. HotSchedules you’re failing on your mission! I usually don’t post negative reviews but I keep encountering technical issues with the app AND website and I came to a point of ultimate frustration. Don’t waste your time and money on HS.
I don’t know what happened
by mclaireschmidt on 2018/12/14 04:29
App updated now i can’t see my out times even though none of my company or my settings have changed. And if I use the regular website on safari or a computer then I can see them. Also it loads so much slower now than it used to.
iPhone bugs
by audreykatlynn on 2018/12/13 23:43
Anyone I know with an iPhone, including myself, can’t see the times their shifts end. It only shows start times. Please fix this.
Update is making it worse.
by Sahmad73 on 2018/12/13 20:47
The page isn’t loading. You need an update that works. This actually made it worse.
Awful
by coreneks on 2018/12/13 18:20
In addition to not even being able to log in to the website OR app currently (which is absolute GARBAGE), there are not many things RIGHT with HotSchedules. I would list everything wrong with this app/program, but that would take entirely too long. Let’s just recap the main reasons why this HotSchedules is the bane of my existence.... 1.) the website OR app fail to work 50% of the time. 2.) it is completely unrealistic for a large business as not more than one person can work on a schedule at a time. 3.) it’s wiped ENTIRE schedule I had wrote out for 3 months in advance. 4.) customer service (lack thereof) is non existent. 5.) the only updating they care about is the appearance of the app, absolutely no concern with the functionality of the program itself. 6.) we ACTUALLY have to pay for this monstrosity of an app and to use it for your business. If I could leave it no stars, I would have. Save your time and your money.
Last update broke app
by Crendelmac on 2018/12/13 16:35
Now I can’t see any shift end-times
It won’t even load
by allie_harvey22 on 2018/12/12 21:14
This update is ridiculous. It won’t even load on my phone. It did an hour before the update and now it just freezes. It is not my connection. I tried it with all different networks and my cellular data. It just doesn’t work. Fix it pls
Terrible loading time
by cccmcmc on 2018/12/12 21:02
It takes 2 minutes or won’t even load between any loading screens
Can’t log in after last update
by Landerererer on 2018/12/11 22:13
Since the app was updated I can no longer log into my account but i can still access the website through the browser. Will change review if fixed.
There’s a bug when doing availability it keeps crashing
by UpButtCoConuts on 2018/12/11 19:43
.
Confusing
by islapNuiwklO on 2018/12/11 18:20
WHY WOULD YOU YOU ONLY PUT IN TIMES ON HOT SCHEDULE?! It makes no sense now people don’t know when they will be off work. You need to change this. For example: it used to say 11:00-4:00...NOW it just says 11:00 there’s no out time!!!!!!
used to love
by goobster3 on 2018/12/11 17:29
used to love this app then the recent upgrade made it so the end time of shifts is unavailable to see!! please fix!!!!
Glitch after new update.
by Thisgameiskewl on 2018/12/11 15:38
We can only see the clock in times. Not the rest of the scheduled shift.
Only shows my in time
by Cecilia73839 on 2018/12/11 13:58
I didn’t particularly like this app to begin with but now it won’t even show me when my shift ends. Quite irritating how much you pay for a mediocre app......
Crashing
by Barback101 on 2018/12/11 13:29
Sometimes when I go into put my availability in the app crashes and closes.
New update
by pumpkincc180 on 2018/12/11 06:25
I use to be able to see what time I started and what time I got off work but now I can only see what time I start. That’s frustrating because I like to know what shift I’m working.
Not bad but what’s with the new update?
by lotusflwr7 on 2018/12/11 03:55
I don’t have as many problems with this app as other people, it works just fine for me but the new update has taken away the feature that tells us how long our shift is? For example, it would say 1:00-9:00 but now it just says 1:00 and doesn’t show me the ending time at all, like what? Who thought that was a good idea? It shows up on the website but not the app so basically I paid $2.99 for absolutely nothing.
crappy app that could be great
by Dns2k on 2019/02/05 05:35
token and password issues EVERY update. plus the location is always messed up (you should make it with option to set location) so we can set a location for calendar sync. {and speaking of sync every time app is foreground it resyncs pushing calendar entries} Edit{} well now I'm not getting my calendar spammed but my password again occasionally doesn't verify at all through app unless i re download it fresh. This isnt a typing issue I'm using a saved password entry. This compounded an issue where this past Saturday a scheduled shift did not sync to my calendar at all. The email notification had it and online website had it but the calendar sync omitted Saturday but not Friday not Sunday. Look I paid for this app like everyone else but it LACKS the Website’s BASIC pickup shift features, but its ability to sync was its saving grace but you guys have now made it to where i cannot trust that it has synced. Further to complicate things was i was unable to login to the app to even verify the error. How the heck does one data point get omitted.
Your schedule is in safe hands
by Augurybot on 2019/01/14 13:25
As a user why can i not login to see my schedule? Oh, right, because hotschedules did yet ANOTHER nonsense update, and without downloading the update you cant login. What is so critically important that this app has to be updated twice a month or more? It’s like mission impossible, only “your schedule, if you choose to accept it, is...(every normal day)... this schedule will self destruct in 10 days (when we update the app for no apparent reason) ...” What could possibly be so critically important and secure about my stupid work schedule that it needs to update so often???? Thus losing my login data each time, thus making me download a new version (needing wifi) and requiring me re-verify my identity and password each time I use it? It’s annoying. It’s just giving me access to my dumb work schedule and not anything important like my bank account or a government secret agency mission impossible whatever geez
Awful
by coreneks on 2018/12/13 18:20
In addition to not even being able to log in to the website OR app currently (which is absolute GARBAGE), there are not many things RIGHT with HotSchedules. I would list everything wrong with this app/program, but that would take entirely too long. Let’s just recap the main reasons why this HotSchedules is the bane of my existence.... 1.) the website OR app fail to work 50% of the time. 2.) it is completely unrealistic for a large business as not more than one person can work on a schedule at a time. 3.) it’s wiped ENTIRE schedule I had wrote out for 3 months in advance. 4.) customer service (lack thereof) is non existent. 5.) the only updating they care about is the appearance of the app, absolutely no concern with the functionality of the program itself. 6.) we ACTUALLY have to pay for this monstrosity of an app and to use it for your business. If I could leave it no stars, I would have. Save your time and your money.
the new revamp is awful
by degrootttt on 2018/06/28 16:00
it’s so confusing to put in a new availability: what happened to lunch/dinner shifts? Now I have to include time specific on-times? What if I can work lunch starting after 11:00a, and dinner by needing to be on by 5:00p? How do I input that? 11-5 as my availability? no, because now I’m only being scheduled between those hours and not getting approved to pickup shifts outside of that time frame. Go back to how it used to be, I never knew anyone complaining about your app or system. And its horrible trying to request time off, the old version was so much simpler and so much easier to look at. Now you can’t edit individual days with in your request, you either have to delete the WHOLE request and pray that it gets approved again, or pray that someone will release a shift on the day you can work again. It’s so restrictive and complicated. When it comes to work schedules, we want simple and flexible. What are you guys doing with hotschedules?! If this wasn’t a necessary app for my job, I would delete this new-version revamped atrocity of a system. and that makes me bummed because I was practically your biggest fan back in the day, with the green color scheme. :/
Good app - I have suggestions
by i<3glee :) on 2017/09/16 02:23
Easy to use app, makes life so much easier to have your schedule and manipulate it easily. Three suggestions (requests to the developers actually): 1) allow people to create an auto pick-up from the "my schedule" page. It would be a LOT easier to create these when you can see the holes in your schedule (maybe even on the schedule page put "auto pick up set" for the shifts you're hoping to get?) 2) allow notifications for when a shift gets released that you're not already scheduled for. 3) when you're on the "my schedule" page and click on a specific shift, it shows you who is working that shift and who isn't (brilliant) BUT, from there, allow the option to send a message to ONLY the people working that shift (like - hey anyone want tonight off?) AND be able to send a message to ONLY the people not working that shift (ie. hey can someone work for me tonight) instead of having to go to the messages center, select individual people or blast everyone on the whole team. Thank you!
This app is phenomenal for business!! Read my review guys!
by Deadlydan8706 on 2018/11/07 06:13
Great app, extremely simple set up that is easy to navigate to whatever I’m looking for. Also my favorite part is the updates. Whomever does the thought of the weeks deserves a raise. And a promotion. Heck just give me an update every week so I can see those! Updated comment: I wrote this review almost a year ago, and guys they still do the thought of the week. Did that guy get his raise? Seriously send him my way if you don’t just so I can pay him to make one does me every day. Great app. Easy to use. And updates are still perfect!!!!
This app is great
by Kugelblitz on 2018/08/24 12:59
The reviewers who cavil about minutiae are probably unrealistic; what do you expect for $3? It’s a brilliant app, and well worth its price. I can see who isn’t working (to swap shifts), negotiate all sorts of deals, message w/o having a phone number, and managers can approve shifts IMMEDIATELY. I used to manage schedules new-old school with Excel. While HS’s features are still clunky, they’re an improvement in design and speed. I would hope at some point that HS would work in an algorithm to automate staff shift rotations, but with all these features, and for its current price, this app is well worth its value.
New update is terrible
by aeoklaroche on 2018/10/16 05:44
I’ve been using this app for probably 4 years now for work... and It’s always been awesome until the latest update. Everything was so simple and easy to look at. Now, making your availability makes absolutely no sense. For some reason it says you can create different weekly availabilities for each day, and figuring out how to get my shifts I want has felt near impossible. This update has caused so many problems for me and my managers. I was scheduled outside of my availability last week and had to miss my night class to come into work. Why did the availability section have to change? I don’t understand. Why mess with a good thing. Please, for the sake of me and so many others change it back to the way it used to be. I’d be happy to leave an awesome review if you did lol.
It’s just a link to the desktop website
by Chrisoka145 on 2018/03/27 17:31
I wasn’t going to buy this app because the website is actually quite good. Colleagues of mine said they loved it so I paid the $3. Once I logged in I first thought the app had redirected me to Safari and to the desktop version of the program, but quickly realized thats essentially what the app was... a link. I could very easily just make a shortcut for the website into an app for my iPhone for free. Seems amazing that there are still apps like this that haven’t been updated to be more user friendly for tablets and phones. I’ll probably still use the app because it’s a link to my schedule but I’m not happy about it. I’d give the program itself 5* but the app 1* so people can read what they’re actually getting for their money.
Thoughts of improvement
by mkit816 on 2018/06/24 12:26
So my work uses hot schedules and it is one of the easiest apps to use. My managers recommended that I purchase the app and I recommend the same to all new hires. My reasoning for writing this review is to suggest that you show the scheduled hours for the work week for the employee, because I know for the manager side it does show that. My work wants us to be conscious of our own overtime and sometimes it hard to see if I’ll hit it if I pick up a released shift. It would be great if you guys added this to the next update 🙏🏻
😭
by Wenduuhhhlll on 2018/12/27 03:54
I have been using this app a little over a year and I love it but this new update is very confusing. It won’t say the end times for my shifts so I never know if I work 6 hours 8 hours etc and I like being able to know how many hours I’m working that day. The only way I can check for the end times for my shift is if I go online not through the app which is a bit annoying since I did pay for the app for the convenience of not having to go through all that logging in. Other than that great app, just a small issue of the times it shows.
It's great but one thing....
by Allyssabradshaw on 2018/05/26 19:52
It would be amazing if there were any option to see which employees are off for the whole day and not just AM or PM shifts. Everytime I need to check to see who's off, I have to keep switching back and for between shifts for that day just to see who's available to work. If we were to ever get an option like that, it would also be nice if there were any option to "message all who are available for shifts today". It would make functionality much easier! Other than that, no complaints 👏🏻
Mail feature needs work
by CreativeSoul76 on 2017/12/06 15:23
Seems like I never get notifications from the app itself. When my employer emails me, I get a notification from Gmail but not one from the HotSchedules app. I’ve gone into the settings for HotSchedules just to realize that every thing is activated to notify me, yet still it is not doing that. The little red bubble you see on most apps, that tells you how many emails you have waiting for before you even open up the app, doesn’t seem to exist on this app. It would be nice if they can make it have the same standard set of features that most other email applications out there have. Lastly, even after the app is open, the little envelope icon doesn’t indicate any difference at all. So an email could be waiting for you and you would never notice it. That icon should also have a number next to it letting you know how many new emails you have. Hope The team at HotSchedules finds this feedback useful, Cheers
Can't view someone's full shift time when I go to pick it up or swap a shift...
by Bellabee19 on 2019/01/17 15:30
I like this app, it makes it easy to know when I work and where I'm scheduled to work. My only complaint is that when I go to view someone else's shift (to either swap or pick it up), it says what time their shift starts, but it doesn't say what time it ends! If I want to know a person's full shift time I have to go to the website, and that kind of ruins the point of having the app--I got it so I wouldn't have to go onto my laptop all the time. The app was supposed to make it easier and more convenient for me!!
Availability
by Jillalien on 2018/04/25 20:19
Hey! I would love if there was a way to schedule recurring availability complications, such as not being able to work until after 5 a few days of the week. Right now I can only make schedule adjustments for 4 different weeks, which is frustrating when I know I'm going to have the same days off x numbers of weeks in advance. Also, being able to edit the availability rather than having to delete it and redo it entirely anytime something comes up would be helpful.
Serves its purpose that’s about it
by Black male on 2019/01/09 11:00
The app serves its purpose quiet well but the reason it has earned such a review is the lack of management nearly every week for as long as I can remember there has been at least one update of this app which requires you to re log in which in all honestly may be a small hiccup maybe 1 minute of time but it does get quiet tiring as time goes on I’ve used this app where I worked for four and a half years now and it gets the job done but it’s the only app on my home screen that requires so much routine maintenance which is especially confusing since the only real major change that’s happened in the time I’ve used it was a primary color change from green to blue So let your product work and instead of doing a million small updates how about you compile the bug fix’s and role um out all in one update at the start or end of every month KEEP UP THE GOOD WORK YALL!!!
Needs work
by RebeccaAnne219 on 2019/01/20 23:38
I’ve used hot schedules with my company for the last 4 years. The first few years were great. No issues and no confusion. The last several updates have created so many issues. More often than not, dropped shifts don’t show, auto pickup/drop doesn’t work and the way you now have to input your availability is just silly. Please fix the kinks. If the released shifts could always show up and never disappear (unless pickup and approves) it would definitely go up in stars and I’d have more faith. There have also been times where my schedule was completely different than what was in my manager’s hot schedule.
Update
by Twerkinwithbuddha on 2018/10/10 03:23
Overall a great app but there was a recent update that won’t allow you to see released shifts on shifts that I have requested off. Just because I request off, doesn’t mean I may not change my mind and want to pick up a shift. I also wish there was full capability with the auto pickup feature. The desktop version allows you to customize which shifts, sections, and people you want to pick up from, but the app won’t let you!
Great app for work BUT
by Gillianleighh on 2017/12/01 20:48
I love this app! It’s easy to use and convenient. BUT to make it better, you should be able to combine schedules from different jobs. Or see both. I work for 2 companies that use this and it is so time consuming and annoying to have one schedule only on my browser, and one schedule in the app! Should make a way to view more than one schedule in the app!! Would make it so much easier and better.
Good app but eliminated key feature
by Shopfan21 on 2018/03/05 22:16
I greatly miss being able to see what order you are for request offs for a specific date and the number of requests for that date as well. It used to say you are 2 of 10 or 3 of 5, etc. It was extremely helpful to plan for specific days to request time off instead of constantly bugging my managers to tell me how many requests there are to plan for vacations, etc.
Switch between accounts with out having to log off
by TMAYNE89 on 2018/05/16 00:47
I love HotSchedules, but I’m sure a lot of us would give it me if we can switch between accounts with out having to log off but a but to switch HotSchedules accounts, because I work two jobs and the both use HotSchedules and logging on and off I seem to forget the user names and passwords
Two job accessibility
by AnnsBananas813 on 2018/02/18 15:28
I love the app. The only thing I wish for, is to be able to have two different jobs logged in and to be able to switch back and forth between the two jobs without having to log out of one job and back in to the other to see one or the other schedules. A lot of people who use this app usually have more than just one job that uses this app. Thank you! ☺️
Not working! browser + app are completely dysfunctional. And it is making my life much harder.
by meganscottmanolova on 2018/12/14 21:34
The app says that it is not longer supported by the device but I am unable to download the new version from my App Store. The browser version isn’t working either and I’m stuck with having to harass my managers for scheduling conflict when things shouldn’t be as complicated. HotSchedules you’re failing on your mission! I usually don’t post negative reviews but I keep encountering technical issues with the app AND website and I came to a point of ultimate frustration. Don’t waste your time and money on HS.
Schedule changes
by Drewsloan11 on 2017/11/30 06:29
This app is great very easy to use if just checking schedules or looking up employees phone numbers. What would earn this app five stars would be the ability to make schedule changes as well as a better over look of the posted schedule of all employees for a specific day. All in all it was money well spent makes it much easier then trying to use the webpage!
Calendar
by Taitness on 2017/12/17 18:54
Love this app but why oh why does my schedule all the sudden show up on both the calendars I use (including the Apple calendar) like 25 times? I'm saying my 2pm-12am schedule shows up 25+ times. I'm sure it's user error but I get 25 reminders every day for the 25 entries to my calendar.. and it's only my schedule doing this not other entries (which are lost in a see of schedules). It didn't do that before so I'm wondering if it's a bug?
Multi-user annoyance&Depends on your employer
by CJMobb on 2017/11/01 12:57
I have had hot schedules for three different jobs and it really depends on what version your company has. It would also be nice to be able to switch accounts without logging in and logging out so like Twitter or Instagram you can switch to your other account quickly and easily hot schedule does not allow that. That should be on their next update.
It’s ok right now
by Jen’s Sew cute on 2018/03/02 20:50
My job just switched apps and so I’m coming from another scheduling app and I don’t like how all the open shifts and your schedule are mixed together. I wish there was a tab where you could see just the open shifts and another where you can see a brief summary of what days you work. Also an email when someone puts up their shift so we can be notified ASAP if we chose to. I do like how you can see the staff and who is not working that day.
Answer me this
by Rich4118 on 2018/01/18 05:37
Who thinks up the jokes and thoughts of the day that come with the updates? Honestly I hate to update any app and take the time sitting around just to update something I wish I didn’t need to have taking up all of my previous space on my phone; but the guy that does that should be recognized. Give him a raise or I’ll quit my job in protest.
Read their updates
by Katzbalger Girl on 2018/04/13 20:00
When you read the updates, they have a thought of the week, and it feels like someone was really high when they write them. It’s probably the only I really enjoy using the app. Along with seeing shifts and work stuff it’s pretty useful. The thought of the week really trips me out sometimes.
Terrible app and program 👎👎
by AvidAudioListener88 on 2017/12/18 04:31
This app is the least user friendly app I’ve ever seen. Firstly, if you work for more than one place, you can’t keep all your schedules within the same account. You literally have to have a separate account for each job. Secondly, it crashes constantly. Third, there is no way to change your personal info within the app. Lastly, if you have performance issues, the support will send you back one email that has nothing to do with your issues, and offers no help at all. This app is really terrible. All thumbs down.
Keeps logging me out
by Diana From Los Angeles on 2018/09/09 17:25
The new versions of the app logs me out every single day. It's very inconvenient especially because everyday it asks me to log in, change my password, and then log in again. Multiple log ins are absolutely unnecessary, I'm just trying to see what time I have to go into work. Please fix this. I shouldn't need three pages of log ins just to get into my account. I'm convinced that Trump's twitter account has less security than my hot schedules app.
Update destroyed functionality
by drewiggy on 2018/11/17 18:09
I never write reviews, but after trying to log into my app for the seventh time after time is me out and says “I took to long and “I’m really frustrated and don’t know what to do. My work has called and complained and got no response back from the developer. So I’m hoping to take to the reviews to shed some light. I can’t login under general login, I can only logged under my pass. And my past won’t let me login. If I could refund this purchase I would. Never used to be like this, I don’t know what happened or what they were thinking
Not practical
by PeeW91 on 2019/02/03 06:53
I hate the mobile and desktop updates where you no longer are able to “view entire schedule” on a one-page grid. I have been using hotschedules since 2015 and this update happened some time within the last year. Not practical for the user to click into each shift to see who is working on each shift instead of overseeing the week on one grid. Need to allow the option to see entire schedule again without clicking into 14 separate shifts to see a 7-day schedule.
Just a suggestion
by cfuentes92 on 2018/09/08 13:59
I think the app works great the way it is, but my only suggestion for auto pick up is instead of having to go to the menu then selecting pickup/release and selecting a date, on the main screen (your schedule) click the day and shift you want to pick up/release
Hot schedules? More like hot garbage!
by Sarcasticmrknowitall on 2018/04/21 05:02
It’s not enough that you have to pay $2.99 for this app after my boss already paid for it but the app DOES NOT WORK. You can’t see when your shift ends and you can’t see your coworkers schedules so trading shifts or trying to get a shift covered is a nightmare. AND you can’t request a day off if it’s more than 4 weeks away. Why wouldn’t you and your scheduler want to be on the same page in terms of vacation days. This app isn’t user friendly and I can’t imagine it making sense for any business model. Try again.
The Worst Work Scheduling App
by Irene-w on 2019/01/21 04:09
I’ve had multiple jobs– which means I’ve had the opportunity to try other apps to figure out my schedule. I had to PAY for this one and it’s by far the WORST one. Homebase is FREE and way more efficient. This app always logs me out, the entire layout just looks half-assed, and as of right now it’s not even letting me log into my account. If you are an employer considering on using this for your employees, forget about it. Homebase is so much better and on top of that it’ll save the times you clock in & clock out at work too! You could also message your coworkers through the app in a normal fashion, not like some kind of announcement board. Homebase even shows you the amount of hours in total hours you’ve worked, which day you started, etc. I’d stop using this app if I could but I have to because of my job.
Not bad but what’s with the new update?
by lotusflwr7 on 2018/12/11 03:55
I don’t have as many problems with this app as other people, it works just fine for me but the new update has taken away the feature that tells us how long our shift is? For example, it would say 1:00-9:00 but now it just says 1:00 and doesn’t show me the ending time at all, like what? Who thought that was a good idea? It shows up on the website but not the app so basically I paid $2.99 for absolutely nothing.
Amazing!!
by Emily_Kelly143mahomie on 2018/06/23 02:10
Love having everything right at my fingertips! My work schedule, availability, requests for days off, etc. Also can get a hold of other drivers if I can’t work. Makes leaving messages for other staff members extremely easy! Don’t know what I would do without this app!!!
Restaurant inefficient
by Kelseymay01 on 2018/04/26 05:57
I wish this app worked well for us. I also wish I hadn’t paid 2.99 for it. I have always used When I Work as my scheduling app before this transition. This app fails in so many ways. Not only has it limited my interaction with my managers but it has made it completely impossible to make the required switches and drops. I would NEVER recommend this to anyone. My large workplace/coworkers are in the process of paying out of pocket to have When I work because hot schedules doesn’t work for the restaurant industry
Scheduling
by shell8199 on 2017/11/11 15:45
I like hot schedules for the most part. I just wish there was more manager functions we can do on our phone, mobile app or iPad rather than having to be right at a computer. I can’t make any schedule changes from these other devices. Otherwise, I probably would give it a 5 if it did those things.
Worst app
by CtrlAltDelete1317 on 2018/11/04 19:05
The whole idea behind hotschedules is supposed to be conveniency but this app is anything but that. What's the point of having a "remember me" option if it's still going to make me log back in EVERY SINGLE TIME the app gets minimized for 2 seconds or god forbid my phone screen goes to sleep. That's if the app even lets you login in the first place, lately almost every time I try I get an error message saying that I took too long to login; apparently the 20 seconds it takes to retype my information isn't fast enough.
Available To Pick Up Shift
by Rooh1616 on 2018/11/15 22:12
It would be awesome to have a feature that once schedules are posted it allows us to notify other coworkers that you’re available to pick up a shift either AM or PM or both. That way when someone releases a shift the app can tell the person who has the feeler out so they can snag it. All around nice app to have for work.
iPhone App Not working
by MommaRoseOf4 on 2018/08/17 18:55
The iPhone app has stopped working. It does not show your schedule (going on 3 days). Several of my co-workers have contacted them and we keep getting told that it’s been escalated. I’ve been on hold for 2 hours and still no one. Yesterday I was on hold for 2.5hours then got hung up on as soon as I said hello. To say the least customer service is no there priority even though their site states such. Frustrating not being able to pickup or swap shifts without going all the way in to the site.
Missing a Very Important Feature
by bconnor1986 on 2018/07/17 15:55
Paying three dollars for a slightly more functional version of the website seems a bit unfair, first. Second, it seems we are unable to receive a real-time notification (either through the app or SMS) of when somebody on your staff releases a shift, forcing you to log into the app often just to check. ScheduleFly has this functionality and it serves a great purpose. I’d love this to be added.
After buying, I still have to use browser
by TBAGGIN on 2017/12/12 03:49
Terrible interface. First, couldn't pull up the full, posted schedule overview. Had to use the browser. Now, Just got a message from a supervisor that all employees have a link to follow on their hotschedules homepage... which I can't even access in the app. I can't believe I have paid to have such limitations on features. Logging on right now through my desktop to be able to access all the features. Don't buy this app, it's a waste.
Allowing us to have two different tabs of you have more than one job that uses hot schedules.
by ZoeColombo on 2018/12/19 06:27
I think it would be very beneficial to have two different logins. So people who have another job can easily access other schedules instead of logging out and having to log into the other one.
Horrible!
by Nurse4Life21 on 2018/03/28 13:38
Worst schedule app I have ever used. Better off logging onto a computer to get to your schedule. Although you pay for the app, you get asked multiple survey questions that are of no relevance to me personally. The app shuts down constantly, will not let you log on for longer than 30 seconds without saying you’ve gone inactive and log you out. Then you get to start the whole process of logging in and getting the same exact survey question. Worst money ever spent!
The Experience
by Courtney Simms on 2018/02/26 21:40
I like how easy it is to give a shift up and for all the employees to see it! Plus, I can just in the app and see my weekly schedule to what days I’m free instead of going online or taking a photo of the schedule or screenshoting it. That’s just difficult for everybody.
Making/Changing Schedules
by Hoping for a fix... on 2017/12/26 15:37
I would be head over heals for this app if I was able to make schedules in it, or even edit one already posted. It very frustrating that an app for a program that is set up on the web as a drag and drop doesn’t work on a touch platform. You can’t even use the webpage on a tablet because you can’t move or access any shifts.
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65,280 total
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App name
HotSchedules
Description
HotSchedules is the industry's leading employee scheduling app because it’s the fastest and easiest way to manage your schedule and communicate with your team. Team members love it because they can swap, pick-up or release shifts with one click. Work-life balance is easily managed with automatic shift pick ups when you want more hours, and time off requests for when you don’t. Calendar sync and notifications keep your Schedules and the roster automatically updated to your phone with any manager-approved changes. Managers appreciate the 75% time savings when building schedules and one-click approvals for shift changes. The ability to monitor business performance with sales and labor snapshots from anywhere, keeps them out of the back office. And most importantly, staying connected with broadcast and one-to-one messaging makes for a happy and productive team culture. NOTE: The HotSchedules application REQUIRES a valid HotSchedules user account through your employer. Need help? Contact Customer Care 24x7x365
Great until new update
by HOPE95162000 on 2019/02/15 22:53
I loved how easy to use this app was. Now that you’ve updated however it seems that I’m being taken to the website instead of the old app version which makes everything very difficult to navigate on a mobile device. I really loved this app and it made it so easy to check my schedule. It’s too bad it’s so difficult to use now, as they say, don’t fix things if they aren’t broken.
App
by cycit ixitzitzirx on 2019/02/15 16:40
Don’t understand why your app logs every time when they didn’t click anything to log it out ..fix that please it’s annoying and not it’s not letting me log in
Keeps logging me out
by Klbarrington on 2019/02/14 19:43
I keep getting logged out every time I open the app.
Horrible
by resjuly on 2019/02/13 01:12
Can’t see what times I get off.
DATA MINER, DON’T BUY!!!
by Chuzen1 on 2019/02/12 22:23
Data doesn’t seem to reside in your phone. The program want’s me to register n put a user name and password although I am the sole user of this phone. I needed a program that launched solely in my phone and that my data doesn’t go to the cloud. DON’T BUY if you care for your personal data.
Trash
by El_verguilas on 2019/02/11 20:39
Trash
$3 for an app that can't remember password???
by ErinCathey on 2019/02/11 12:12
My company recently switched to a more "organized" scheduling system. So, I said oh how convenient, an app! Paid $3 logged in one time, it updated and I forgot my password and the option to send reset password link does not work. So I am unable to check my schedule and I'm out $3. Thanks for nothing.
Auto log out
by DANKshank on 2019/02/08 17:03
Has been automatically logging people out for some time now. Please fix this.
Can’t even login
by rmseach on 2019/02/07 07:24
Bought this useless app. Can’t even set myself up as a user. Very misleading. And don’t even try for a refund!! No support!!
Doesn’t work at all
by Shamal2013 on 2019/02/06 17:44
Doesn’t work at all
Log in
by jippy806 on 2019/02/05 14:18
Why do I have to keep logging in?
crappy app that could be great
by Dns2k on 2019/02/05 05:35
token and password issues EVERY update. plus the location is always messed up (you should make it with option to set location) so we can set a location for calendar sync. {and speaking of sync every time app is foreground it resyncs pushing calendar entries} Edit{} well now I'm not getting my calendar spammed but my password again occasionally doesn't verify at all through app unless i re download it fresh. This isnt a typing issue I'm using a saved password entry. This compounded an issue where this past Saturday a scheduled shift did not sync to my calendar at all. The email notification had it and online website had it but the calendar sync omitted Saturday but not Friday not Sunday. Look I paid for this app like everyone else but it LACKS the Website’s BASIC pickup shift features, but its ability to sync was its saving grace but you guys have now made it to where i cannot trust that it has synced. Further to complicate things was i was unable to login to the app to even verify the error. How the heck does one data point get omitted.
The worst app!
by ___bulllion on 2019/02/04 16:10
Completely user UNFRIENDLY and badly designed, you almost need a manual to understand why the simplest functions won’t work....just a terrible this app! Oh wait and it’s an app you pay for!
I Can’t Believe They Charge Money For This
by apple MODS !!! on 2019/02/04 03:05
To any company using this app stop. Home Base is much better. Constant crashing, laggy and poorly designed UI. This app should be free to anyone thinking of buying this app just sign in the browser and save your money
Not practical
by PeeW91 on 2019/02/03 06:53
I hate the mobile and desktop updates where you no longer are able to “view entire schedule” on a one-page grid. I have been using hotschedules since 2015 and this update happened some time within the last year. Not practical for the user to click into each shift to see who is working on each shift instead of overseeing the week on one grid. Need to allow the option to see entire schedule again without clicking into 14 separate shifts to see a 7-day schedule.
Update
by Tyson Day on 2019/02/03 04:29
Why is my phone showing that it still has a update when I updated it already
Terrible App (never written a review until now)
by kckc888 on 2019/02/01 19:02
This app is incredibly slow and clearly has bugs in it constantly. I’ve never written a review in my life, but this app is honestly so irritating and not worth buying. You’re better off just going to the hot schedules website. I have no idea how this app has a good rating on here.
Trash
by hdsayinvdeyhb on 2019/02/01 16:58
The app is trash. Takes FOREVER to load. Always logs me out (not getting up to date notifications). Needs to be updated like twice a month... why? It’s a schedule app it’s not rocket science.
Annoying
by CaptainInternet on 2019/01/29 02:48
Keeps making me log back in every day. Might as well use the website.
Works... half the time
by WillVegas on 2019/01/28 21:04
Half the time I try and use this app, there’s always some error. But when it decides to actually work, it takes forever to load. All these updates keeps saying “fix bug issues” and all it does is make it worst.
Getting logged out
by 770315478h on 2019/01/28 20:16
I love this app. One of the most annoying things is, I can not stayed logged in. It always logs me out and I’m tired of it.
Network Connection Error
by Carl45631 on 2019/01/26 14:09
Recently I started having problems with HotSchedules. When I log in my schedule comes up. However when I try to leave my schedule and go to the dashboard or any portion of the app it sits there and after about a minute a red banner saying there is no network connection pops up, yet here I am able to leave this review. Please fix the people’s.
Latest Update Errors
by tjacquelinee on 2019/01/23 03:35
The screen is white with an error message and I can’t get to anywhere!
Doesn’t show out time
by Alyssa_us on 2019/01/22 20:32
On the recent update for the app it doesn’t show out times at all, so I have to use the website online to find it. There’s no point in PAYING for an app you can’t use. Needs to be updated ASAP.
Not worth paying the $ for.
by agoodnathan on 2019/01/21 04:14
For an app that cost money the features are stingy. This app has less ease of use than accessing the website and most of the useful features I would like it to have are not included on the app. I am still find myself having to go to the website anyway. No real benefit. Don’t waste your money. I’m sorry I did.
The Worst Work Scheduling App
by Irene-w on 2019/01/21 04:09
I’ve had multiple jobs– which means I’ve had the opportunity to try other apps to figure out my schedule. I had to PAY for this one and it’s by far the WORST one. Homebase is FREE and way more efficient. This app always logs me out, the entire layout just looks half-assed, and as of right now it’s not even letting me log into my account. If you are an employer considering on using this for your employees, forget about it. Homebase is so much better and on top of that it’ll save the times you clock in & clock out at work too! You could also message your coworkers through the app in a normal fashion, not like some kind of announcement board. Homebase even shows you the amount of hours in total hours you’ve worked, which day you started, etc. I’d stop using this app if I could but I have to because of my job.
Needs work
by RebeccaAnne219 on 2019/01/20 23:38
I’ve used hot schedules with my company for the last 4 years. The first few years were great. No issues and no confusion. The last several updates have created so many issues. More often than not, dropped shifts don’t show, auto pickup/drop doesn’t work and the way you now have to input your availability is just silly. Please fix the kinks. If the released shifts could always show up and never disappear (unless pickup and approves) it would definitely go up in stars and I’d have more faith. There have also been times where my schedule was completely different than what was in my manager’s hot schedule.
Seriously
by ashtonmarie27 on 2019/01/20 01:30
Whatever y’all did, y’all need to undo it cause now I can’t get into my account
Extremely glitchy and laggy
by Tristonjg on 2019/01/18 19:16
Half the time I can’t even connect to the app. The most bizarre thing is that the app will forget the password for my account, and say my login information is incorrect. I’ve had to change my password multiple times just to log in. Very poor app. Wish my worked used something different.
Automatically logs you out after a while
by Ivetteeeeeeeeeeeeee on 2019/01/17 21:37
Even when you checked keep me signed in 😡😡 what’s the point of that option then ?
Bugs.
by Zombiegrl02 on 2019/01/17 18:58
I log in with my password in the first scree . Fine, the. The my pass comes up and I do it again and it tells me my info is wrong.. it doest this all the time! Every one at work has this problem and out schedules change so often and because we cant log in, it causes major schedule problems!!!
Can't view someone's full shift time when I go to pick it up or swap a shift...
by Bellabee19 on 2019/01/17 15:30
I like this app, it makes it easy to know when I work and where I'm scheduled to work. My only complaint is that when I go to view someone else's shift (to either swap or pick it up), it says what time their shift starts, but it doesn't say what time it ends! If I want to know a person's full shift time I have to go to the website, and that kind of ruins the point of having the app--I got it so I wouldn't have to go onto my laptop all the time. The app was supposed to make it easier and more convenient for me!!
Your schedule is in safe hands
by Augurybot on 2019/01/14 13:25
As a user why can i not login to see my schedule? Oh, right, because hotschedules did yet ANOTHER nonsense update, and without downloading the update you cant login. What is so critically important that this app has to be updated twice a month or more? It’s like mission impossible, only “your schedule, if you choose to accept it, is...(every normal day)... this schedule will self destruct in 10 days (when we update the app for no apparent reason) ...” What could possibly be so critically important and secure about my stupid work schedule that it needs to update so often???? Thus losing my login data each time, thus making me download a new version (needing wifi) and requiring me re-verify my identity and password each time I use it? It’s annoying. It’s just giving me access to my dumb work schedule and not anything important like my bank account or a government secret agency mission impossible whatever geez
New update bug?
by Hsshhahwbeb alex on 2019/01/11 12:43
Bad when it comes to editing time off request, this new update doesn’t let me see my out times.
Freezing up
by Femballer on 2019/01/11 01:16
The app constantly freezes up on me n the availability part of the app makes it almost impossible to work with. Not reliable n I wouldn’t have it if I didn’t have to for work
too necessary for three stars but
by misslizziebuck on 2019/01/10 15:40
i hate that staying permanently logged in is not an option. i missed a shift pick up because my calendar did not update (great feature btw). also the requests for time off is not very effective for day to day scheduling. i tried the free hot schedules; which was such a bummer that i am not sure why they make you jump through the hoop of downloading the free app when it is so worthless that you are no doubt going to wind up with this version. i also wish that i could change my name on my profile.
Review
by Beastup 22 on 2019/01/09 21:26
It’s amazing. I really like it.
Confused
by J641623 on 2019/01/09 16:53
I don’t understand why it won’t let me log in if there’s an update, feel like in the maybe 8-9 months I’ve had the app I’ve had to update it like 10 times. If there is an update it should still allow me to log in that way I can see my schedule as WiFi is not everywhere at all times and data isn’t free.
Serves its purpose that’s about it
by Black male on 2019/01/09 11:00
The app serves its purpose quiet well but the reason it has earned such a review is the lack of management nearly every week for as long as I can remember there has been at least one update of this app which requires you to re log in which in all honestly may be a small hiccup maybe 1 minute of time but it does get quiet tiring as time goes on I’ve used this app where I worked for four and a half years now and it gets the job done but it’s the only app on my home screen that requires so much routine maintenance which is especially confusing since the only real major change that’s happened in the time I’ve used it was a primary color change from green to blue So let your product work and instead of doing a million small updates how about you compile the bug fix’s and role um out all in one update at the start or end of every month KEEP UP THE GOOD WORK YALL!!!
its good enough
by ashleymp089 on 2019/01/08 22:15
it works & its better than a paper schedule. but please stop making so many updates, it wont let me log in every time a new one is out, which is weekly.
So laggy
by 123getitright on 2019/01/07 06:44
I bought this app with the impression that it’ll be super convenient compared to the website, and ever since I got it have to wait for 30 seconds or more just to do one action.. I’m finding better results in the website if you want me to be honest!
Issues
by janwbw on 2019/01/06 06:24
It doesn’t show me my out time like it used to
Useful app
by Mike budalich on 2019/01/06 01:45
Makes it very easy to pick up and drop shifts. Also great to have all contacts in one place !
Glitchy
by scubacalo on 2019/01/05 20:33
Glitchy app.... doesn’t stay logged on
Very upset
by npl321 on 2019/01/05 17:06
I thought the new update would’ve fixed the clock out times by now do you guys just don’t care? Please fix this
Requests
by jillz507 on 2019/01/05 16:08
Not very easy to request a day off
Horrible
by EthelLaVain on 2019/01/05 09:36
My company switched to this app recently. For 3 bucks, just use the web version. Always logs me out, when you log back in I can’t change my store location unless I re-download the app. Such a bother.
Shïttí
by onlyboughtthisappbcworkmademe on 2019/01/05 06:42
This is the only app that I have ever purchased and it is the only one that bugs out all of the time. It lags, logs me out, and does not allow me to log in when I use my correct login information.
When does my shift end? Who knows!
by lgill1127 on 2019/01/04 17:36
With the new update it never shows the end times to my shifts. So, I have to check online to see when my shift actually ends. Why did I pay for this again?
Don’t know when ur shift ends
by lhale817 on 2019/01/03 23:05
Needs to reveal end of shift times for clarity
Customer service
by 34578$43 on 2019/01/03 02:48
Customer service is 10/10 If you have any issues or questions, they get back to you within a day and they’re responses are always a little funny too! Good app!
Staff schedule
by Duke1899 on 2018/12/31 22:30
Should be able to see all staff who are working on each day and shift.
Used to be great.
by clarkent.17 on 2018/12/29 09:50
I have to enter my username and password twice. iPhones have FaceID and it’s been out awhile, fyi. Have to enter username/password what seems like every other day. Don’t even get me started with the website. It used to be great, but now it’s frustrating to use.
Worse app ever
by realbdb21 on 2018/12/29 00:11
You guys are awful.
Doesn’t show Shift End Times
by Nathanial D on 2018/12/28 20:58
iOS doesn’t show end times to anyone’s shifts. It only shows start times which makes this app useless, since I’ll need to go on a browser to look anyway. Please fix this!
Would like to see all released shifts even if I’m scheduled. I hit 3 stars, not 4
by lala lupe on 2018/12/28 16:12
Would like to see all released shifts, even when I’m scheduled. I gave HS 3 stars not 4
😭
by Wenduuhhhlll on 2018/12/27 03:54
I have been using this app a little over a year and I love it but this new update is very confusing. It won’t say the end times for my shifts so I never know if I work 6 hours 8 hours etc and I like being able to know how many hours I’m working that day. The only way I can check for the end times for my shift is if I go online not through the app which is a bit annoying since I did pay for the app for the convenience of not having to go through all that logging in. Other than that great app, just a small issue of the times it shows.
Constantly logs out
by Kelbaeee on 2018/12/26 19:57
This app is trash. It logs me out ever other day
“Long I’m with My Pass”
by @TheHonestReviewer on 2018/12/26 18:53
Worst update ever. Takes 4 minutes to open up my schedule after aleasys inputting my user name and password 2x. Once at the beginning of the app opening. And one 2 min later when it loads the My Pass Screen. What’s the point of clicking remember me if it won’t remember your user name ? Terrible app as of December 2018 updates.
Not showing my second shift
by 😜😳😜😉😉 on 2018/12/26 18:51
It used to show if I had a second shift in. The afternoon now it doesn’t very confused, only shows my doubles on a web browser
login bug
by lanasweetiexoxo on 2018/12/26 07:11
app was good but THERES A BUG! I bought an apple watch and this automatically installed on it. Every time I tried checking my schedule on my watch, i would get “invalid login token” and i’d need to log back in through my phone and then go in on my watch. its very annoying. fix please.
Greatest App Ever!!!
by MN 22 on 2018/12/24 22:32
This “app” is wonderfully done!!! 😁😁😁; I can see ALL my shifts—starting and ending times!!— I’m glad someone “thought of” an “app” such as this!!! Keep up the GREAT 👍🏻 👍🏻 work with it!!!
Great one
by trontrorn on 2018/12/24 16:27
Very helpful app for managers
can’t have multiple employers under one login
by ibas29 on 2018/12/24 16:16
it’s a great platform for employers and employees, but if you have more than one job and both employers use hot schedules you need to create different login accounts. wish they’d fix this.
Fix this app
by 123!!!987 on 2018/12/22 18:54
Super buggy....like the idea of the app, but it’s super slow, and very glitchy....
Provider
by jugernutz97 on 2018/12/20 11:14
Keep asking “Enter provider” this problem going for weeks
Allowing us to have two different tabs of you have more than one job that uses hot schedules.
by ZoeColombo on 2018/12/19 06:27
I think it would be very beneficial to have two different logins. So people who have another job can easily access other schedules instead of logging out and having to log into the other one.
Love it
by kellymorgan023 on 2018/12/19 02:58
Love this app! Best thing that ever happened to the restaurant industry and allows for flexibility.
Log in
by Crossfire618 on 2018/12/19 02:51
Can’t log in. It just ask for provider
Not working
by allnelsonallday on 2018/12/18 18:11
They did an update the other day and now it won’t load at all. Tired deleting and reinstalling several times with no luck.
Great scheduling app
by emgclark99 on 2018/12/17 21:22
Sometimes it logs me out but other than that, it’s super easy to use.
Recent updates have ruined this app
by thatmffm on 2018/12/17 18:00
The app no longer shows when shifts end. This is absolutely ridiculous and has basically made the app useless. The ability to view the full schedule was removed awhile back, making it difficult to coordinate swapping shifts with coworkers. I regret buying this app. If I could leave a zero star rating, I would.
Glitch
by JUstin deavers on 2018/12/17 12:51
Can’t log into my account on the app. I paid for it, fix it
Schedule glitch
by selenuh on 2018/12/17 03:36
There’s been a glitch for a week where I can’t see my hours and it’s really bothering me. Please fix it, I’m sure others will appreciate it ❤️
Update
by laurauman on 2018/12/17 01:50
Use to love this app until I had to do an update and now it doesn’t show me end times or end times of my employees and it only happened with iPhones
When is the end of my shift
by Hshsichaonaichwban on 2018/12/17 00:36
Recent update only shows the start and not the end time of the shift. Why? Fix this.
Latest update is awful!
by Ksaint90 on 2018/12/16 09:50
Only shows shift start times, not end times, need this fixed ASAP!!!
Fix this bug!
by d_a-v45 on 2018/12/15 23:33
Since the new update, the schedule does not show what your out time is. Please fix it!
Delicious Content is cool
by benderino on 2018/12/15 22:02
Like the variety of this feed - thanks!
Awful app
by dobetterguys... on 2018/12/15 15:02
Limited information. Limited capabilities. Difficult to navigate. Tedious...Very tedious. I often use the website instead
Out times
by bulshiatesz on 2018/12/15 08:59
Why can’t I view out times in iPhone
Hot schedule..
by baubsc on 2018/12/15 03:04
I wish it didn’t take so long to load every time I get on it
Not working! browser + app are completely dysfunctional. And it is making my life much harder.
by meganscottmanolova on 2018/12/14 21:34
The app says that it is not longer supported by the device but I am unable to download the new version from my App Store. The browser version isn’t working either and I’m stuck with having to harass my managers for scheduling conflict when things shouldn’t be as complicated. HotSchedules you’re failing on your mission! I usually don’t post negative reviews but I keep encountering technical issues with the app AND website and I came to a point of ultimate frustration. Don’t waste your time and money on HS.
I don’t know what happened
by mclaireschmidt on 2018/12/14 04:29
App updated now i can’t see my out times even though none of my company or my settings have changed. And if I use the regular website on safari or a computer then I can see them. Also it loads so much slower now than it used to.
iPhone bugs
by audreykatlynn on 2018/12/13 23:43
Anyone I know with an iPhone, including myself, can’t see the times their shifts end. It only shows start times. Please fix this.
Update is making it worse.
by Sahmad73 on 2018/12/13 20:47
The page isn’t loading. You need an update that works. This actually made it worse.
Awful
by coreneks on 2018/12/13 18:20
In addition to not even being able to log in to the website OR app currently (which is absolute GARBAGE), there are not many things RIGHT with HotSchedules. I would list everything wrong with this app/program, but that would take entirely too long. Let’s just recap the main reasons why this HotSchedules is the bane of my existence.... 1.) the website OR app fail to work 50% of the time. 2.) it is completely unrealistic for a large business as not more than one person can work on a schedule at a time. 3.) it’s wiped ENTIRE schedule I had wrote out for 3 months in advance. 4.) customer service (lack thereof) is non existent. 5.) the only updating they care about is the appearance of the app, absolutely no concern with the functionality of the program itself. 6.) we ACTUALLY have to pay for this monstrosity of an app and to use it for your business. If I could leave it no stars, I would have. Save your time and your money.
Last update broke app
by Crendelmac on 2018/12/13 16:35
Now I can’t see any shift end-times
It won’t even load
by allie_harvey22 on 2018/12/12 21:14
This update is ridiculous. It won’t even load on my phone. It did an hour before the update and now it just freezes. It is not my connection. I tried it with all different networks and my cellular data. It just doesn’t work. Fix it pls
Terrible loading time
by cccmcmc on 2018/12/12 21:02
It takes 2 minutes or won’t even load between any loading screens
Can’t log in after last update
by Landerererer on 2018/12/11 22:13
Since the app was updated I can no longer log into my account but i can still access the website through the browser. Will change review if fixed.
There’s a bug when doing availability it keeps crashing
by UpButtCoConuts on 2018/12/11 19:43
.
Confusing
by islapNuiwklO on 2018/12/11 18:20
WHY WOULD YOU YOU ONLY PUT IN TIMES ON HOT SCHEDULE?! It makes no sense now people don’t know when they will be off work. You need to change this. For example: it used to say 11:00-4:00...NOW it just says 11:00 there’s no out time!!!!!!
used to love
by goobster3 on 2018/12/11 17:29
used to love this app then the recent upgrade made it so the end time of shifts is unavailable to see!! please fix!!!!
Glitch after new update.
by Thisgameiskewl on 2018/12/11 15:38
We can only see the clock in times. Not the rest of the scheduled shift.
Only shows my in time
by Cecilia73839 on 2018/12/11 13:58
I didn’t particularly like this app to begin with but now it won’t even show me when my shift ends. Quite irritating how much you pay for a mediocre app......
Crashing
by Barback101 on 2018/12/11 13:29
Sometimes when I go into put my availability in the app crashes and closes.
New update
by pumpkincc180 on 2018/12/11 06:25
I use to be able to see what time I started and what time I got off work but now I can only see what time I start. That’s frustrating because I like to know what shift I’m working.
Not bad but what’s with the new update?
by lotusflwr7 on 2018/12/11 03:55
I don’t have as many problems with this app as other people, it works just fine for me but the new update has taken away the feature that tells us how long our shift is? For example, it would say 1:00-9:00 but now it just says 1:00 and doesn’t show me the ending time at all, like what? Who thought that was a good idea? It shows up on the website but not the app so basically I paid $2.99 for absolutely nothing.
crappy app that could be great
by Dns2k on 2019/02/05 05:35
token and password issues EVERY update. plus the location is always messed up (you should make it with option to set location) so we can set a location for calendar sync. {and speaking of sync every time app is foreground it resyncs pushing calendar entries} Edit{} well now I'm not getting my calendar spammed but my password again occasionally doesn't verify at all through app unless i re download it fresh. This isnt a typing issue I'm using a saved password entry. This compounded an issue where this past Saturday a scheduled shift did not sync to my calendar at all. The email notification had it and online website had it but the calendar sync omitted Saturday but not Friday not Sunday. Look I paid for this app like everyone else but it LACKS the Website’s BASIC pickup shift features, but its ability to sync was its saving grace but you guys have now made it to where i cannot trust that it has synced. Further to complicate things was i was unable to login to the app to even verify the error. How the heck does one data point get omitted.
Your schedule is in safe hands
by Augurybot on 2019/01/14 13:25
As a user why can i not login to see my schedule? Oh, right, because hotschedules did yet ANOTHER nonsense update, and without downloading the update you cant login. What is so critically important that this app has to be updated twice a month or more? It’s like mission impossible, only “your schedule, if you choose to accept it, is...(every normal day)... this schedule will self destruct in 10 days (when we update the app for no apparent reason) ...” What could possibly be so critically important and secure about my stupid work schedule that it needs to update so often???? Thus losing my login data each time, thus making me download a new version (needing wifi) and requiring me re-verify my identity and password each time I use it? It’s annoying. It’s just giving me access to my dumb work schedule and not anything important like my bank account or a government secret agency mission impossible whatever geez
Awful
by coreneks on 2018/12/13 18:20
In addition to not even being able to log in to the website OR app currently (which is absolute GARBAGE), there are not many things RIGHT with HotSchedules. I would list everything wrong with this app/program, but that would take entirely too long. Let’s just recap the main reasons why this HotSchedules is the bane of my existence.... 1.) the website OR app fail to work 50% of the time. 2.) it is completely unrealistic for a large business as not more than one person can work on a schedule at a time. 3.) it’s wiped ENTIRE schedule I had wrote out for 3 months in advance. 4.) customer service (lack thereof) is non existent. 5.) the only updating they care about is the appearance of the app, absolutely no concern with the functionality of the program itself. 6.) we ACTUALLY have to pay for this monstrosity of an app and to use it for your business. If I could leave it no stars, I would have. Save your time and your money.
the new revamp is awful
by degrootttt on 2018/06/28 16:00
it’s so confusing to put in a new availability: what happened to lunch/dinner shifts? Now I have to include time specific on-times? What if I can work lunch starting after 11:00a, and dinner by needing to be on by 5:00p? How do I input that? 11-5 as my availability? no, because now I’m only being scheduled between those hours and not getting approved to pickup shifts outside of that time frame. Go back to how it used to be, I never knew anyone complaining about your app or system. And its horrible trying to request time off, the old version was so much simpler and so much easier to look at. Now you can’t edit individual days with in your request, you either have to delete the WHOLE request and pray that it gets approved again, or pray that someone will release a shift on the day you can work again. It’s so restrictive and complicated. When it comes to work schedules, we want simple and flexible. What are you guys doing with hotschedules?! If this wasn’t a necessary app for my job, I would delete this new-version revamped atrocity of a system. and that makes me bummed because I was practically your biggest fan back in the day, with the green color scheme. :/
Good app - I have suggestions
by i<3glee :) on 2017/09/16 02:23
Easy to use app, makes life so much easier to have your schedule and manipulate it easily. Three suggestions (requests to the developers actually): 1) allow people to create an auto pick-up from the "my schedule" page. It would be a LOT easier to create these when you can see the holes in your schedule (maybe even on the schedule page put "auto pick up set" for the shifts you're hoping to get?) 2) allow notifications for when a shift gets released that you're not already scheduled for. 3) when you're on the "my schedule" page and click on a specific shift, it shows you who is working that shift and who isn't (brilliant) BUT, from there, allow the option to send a message to ONLY the people working that shift (like - hey anyone want tonight off?) AND be able to send a message to ONLY the people not working that shift (ie. hey can someone work for me tonight) instead of having to go to the messages center, select individual people or blast everyone on the whole team. Thank you!
This app is phenomenal for business!! Read my review guys!
by Deadlydan8706 on 2018/11/07 06:13
Great app, extremely simple set up that is easy to navigate to whatever I’m looking for. Also my favorite part is the updates. Whomever does the thought of the weeks deserves a raise. And a promotion. Heck just give me an update every week so I can see those! Updated comment: I wrote this review almost a year ago, and guys they still do the thought of the week. Did that guy get his raise? Seriously send him my way if you don’t just so I can pay him to make one does me every day. Great app. Easy to use. And updates are still perfect!!!!
This app is great
by Kugelblitz on 2018/08/24 12:59
The reviewers who cavil about minutiae are probably unrealistic; what do you expect for $3? It’s a brilliant app, and well worth its price. I can see who isn’t working (to swap shifts), negotiate all sorts of deals, message w/o having a phone number, and managers can approve shifts IMMEDIATELY. I used to manage schedules new-old school with Excel. While HS’s features are still clunky, they’re an improvement in design and speed. I would hope at some point that HS would work in an algorithm to automate staff shift rotations, but with all these features, and for its current price, this app is well worth its value.
New update is terrible
by aeoklaroche on 2018/10/16 05:44
I’ve been using this app for probably 4 years now for work... and It’s always been awesome until the latest update. Everything was so simple and easy to look at. Now, making your availability makes absolutely no sense. For some reason it says you can create different weekly availabilities for each day, and figuring out how to get my shifts I want has felt near impossible. This update has caused so many problems for me and my managers. I was scheduled outside of my availability last week and had to miss my night class to come into work. Why did the availability section have to change? I don’t understand. Why mess with a good thing. Please, for the sake of me and so many others change it back to the way it used to be. I’d be happy to leave an awesome review if you did lol.
It’s just a link to the desktop website
by Chrisoka145 on 2018/03/27 17:31
I wasn’t going to buy this app because the website is actually quite good. Colleagues of mine said they loved it so I paid the $3. Once I logged in I first thought the app had redirected me to Safari and to the desktop version of the program, but quickly realized thats essentially what the app was... a link. I could very easily just make a shortcut for the website into an app for my iPhone for free. Seems amazing that there are still apps like this that haven’t been updated to be more user friendly for tablets and phones. I’ll probably still use the app because it’s a link to my schedule but I’m not happy about it. I’d give the program itself 5* but the app 1* so people can read what they’re actually getting for their money.
Thoughts of improvement
by mkit816 on 2018/06/24 12:26
So my work uses hot schedules and it is one of the easiest apps to use. My managers recommended that I purchase the app and I recommend the same to all new hires. My reasoning for writing this review is to suggest that you show the scheduled hours for the work week for the employee, because I know for the manager side it does show that. My work wants us to be conscious of our own overtime and sometimes it hard to see if I’ll hit it if I pick up a released shift. It would be great if you guys added this to the next update 🙏🏻
😭
by Wenduuhhhlll on 2018/12/27 03:54
I have been using this app a little over a year and I love it but this new update is very confusing. It won’t say the end times for my shifts so I never know if I work 6 hours 8 hours etc and I like being able to know how many hours I’m working that day. The only way I can check for the end times for my shift is if I go online not through the app which is a bit annoying since I did pay for the app for the convenience of not having to go through all that logging in. Other than that great app, just a small issue of the times it shows.
It's great but one thing....
by Allyssabradshaw on 2018/05/26 19:52
It would be amazing if there were any option to see which employees are off for the whole day and not just AM or PM shifts. Everytime I need to check to see who's off, I have to keep switching back and for between shifts for that day just to see who's available to work. If we were to ever get an option like that, it would also be nice if there were any option to "message all who are available for shifts today". It would make functionality much easier! Other than that, no complaints 👏🏻
Mail feature needs work
by CreativeSoul76 on 2017/12/06 15:23
Seems like I never get notifications from the app itself. When my employer emails me, I get a notification from Gmail but not one from the HotSchedules app. I’ve gone into the settings for HotSchedules just to realize that every thing is activated to notify me, yet still it is not doing that. The little red bubble you see on most apps, that tells you how many emails you have waiting for before you even open up the app, doesn’t seem to exist on this app. It would be nice if they can make it have the same standard set of features that most other email applications out there have. Lastly, even after the app is open, the little envelope icon doesn’t indicate any difference at all. So an email could be waiting for you and you would never notice it. That icon should also have a number next to it letting you know how many new emails you have. Hope The team at HotSchedules finds this feedback useful, Cheers
Can't view someone's full shift time when I go to pick it up or swap a shift...
by Bellabee19 on 2019/01/17 15:30
I like this app, it makes it easy to know when I work and where I'm scheduled to work. My only complaint is that when I go to view someone else's shift (to either swap or pick it up), it says what time their shift starts, but it doesn't say what time it ends! If I want to know a person's full shift time I have to go to the website, and that kind of ruins the point of having the app--I got it so I wouldn't have to go onto my laptop all the time. The app was supposed to make it easier and more convenient for me!!
Availability
by Jillalien on 2018/04/25 20:19
Hey! I would love if there was a way to schedule recurring availability complications, such as not being able to work until after 5 a few days of the week. Right now I can only make schedule adjustments for 4 different weeks, which is frustrating when I know I'm going to have the same days off x numbers of weeks in advance. Also, being able to edit the availability rather than having to delete it and redo it entirely anytime something comes up would be helpful.
Serves its purpose that’s about it
by Black male on 2019/01/09 11:00
The app serves its purpose quiet well but the reason it has earned such a review is the lack of management nearly every week for as long as I can remember there has been at least one update of this app which requires you to re log in which in all honestly may be a small hiccup maybe 1 minute of time but it does get quiet tiring as time goes on I’ve used this app where I worked for four and a half years now and it gets the job done but it’s the only app on my home screen that requires so much routine maintenance which is especially confusing since the only real major change that’s happened in the time I’ve used it was a primary color change from green to blue So let your product work and instead of doing a million small updates how about you compile the bug fix’s and role um out all in one update at the start or end of every month KEEP UP THE GOOD WORK YALL!!!
Needs work
by RebeccaAnne219 on 2019/01/20 23:38
I’ve used hot schedules with my company for the last 4 years. The first few years were great. No issues and no confusion. The last several updates have created so many issues. More often than not, dropped shifts don’t show, auto pickup/drop doesn’t work and the way you now have to input your availability is just silly. Please fix the kinks. If the released shifts could always show up and never disappear (unless pickup and approves) it would definitely go up in stars and I’d have more faith. There have also been times where my schedule was completely different than what was in my manager’s hot schedule.
Update
by Twerkinwithbuddha on 2018/10/10 03:23
Overall a great app but there was a recent update that won’t allow you to see released shifts on shifts that I have requested off. Just because I request off, doesn’t mean I may not change my mind and want to pick up a shift. I also wish there was full capability with the auto pickup feature. The desktop version allows you to customize which shifts, sections, and people you want to pick up from, but the app won’t let you!
Great app for work BUT
by Gillianleighh on 2017/12/01 20:48
I love this app! It’s easy to use and convenient. BUT to make it better, you should be able to combine schedules from different jobs. Or see both. I work for 2 companies that use this and it is so time consuming and annoying to have one schedule only on my browser, and one schedule in the app! Should make a way to view more than one schedule in the app!! Would make it so much easier and better.
Good app but eliminated key feature
by Shopfan21 on 2018/03/05 22:16
I greatly miss being able to see what order you are for request offs for a specific date and the number of requests for that date as well. It used to say you are 2 of 10 or 3 of 5, etc. It was extremely helpful to plan for specific days to request time off instead of constantly bugging my managers to tell me how many requests there are to plan for vacations, etc.
Switch between accounts with out having to log off
by TMAYNE89 on 2018/05/16 00:47
I love HotSchedules, but I’m sure a lot of us would give it me if we can switch between accounts with out having to log off but a but to switch HotSchedules accounts, because I work two jobs and the both use HotSchedules and logging on and off I seem to forget the user names and passwords
Two job accessibility
by AnnsBananas813 on 2018/02/18 15:28
I love the app. The only thing I wish for, is to be able to have two different jobs logged in and to be able to switch back and forth between the two jobs without having to log out of one job and back in to the other to see one or the other schedules. A lot of people who use this app usually have more than just one job that uses this app. Thank you! ☺️
Not working! browser + app are completely dysfunctional. And it is making my life much harder.
by meganscottmanolova on 2018/12/14 21:34
The app says that it is not longer supported by the device but I am unable to download the new version from my App Store. The browser version isn’t working either and I’m stuck with having to harass my managers for scheduling conflict when things shouldn’t be as complicated. HotSchedules you’re failing on your mission! I usually don’t post negative reviews but I keep encountering technical issues with the app AND website and I came to a point of ultimate frustration. Don’t waste your time and money on HS.
Schedule changes
by Drewsloan11 on 2017/11/30 06:29
This app is great very easy to use if just checking schedules or looking up employees phone numbers. What would earn this app five stars would be the ability to make schedule changes as well as a better over look of the posted schedule of all employees for a specific day. All in all it was money well spent makes it much easier then trying to use the webpage!
Calendar
by Taitness on 2017/12/17 18:54
Love this app but why oh why does my schedule all the sudden show up on both the calendars I use (including the Apple calendar) like 25 times? I'm saying my 2pm-12am schedule shows up 25+ times. I'm sure it's user error but I get 25 reminders every day for the 25 entries to my calendar.. and it's only my schedule doing this not other entries (which are lost in a see of schedules). It didn't do that before so I'm wondering if it's a bug?
Multi-user annoyance&Depends on your employer
by CJMobb on 2017/11/01 12:57
I have had hot schedules for three different jobs and it really depends on what version your company has. It would also be nice to be able to switch accounts without logging in and logging out so like Twitter or Instagram you can switch to your other account quickly and easily hot schedule does not allow that. That should be on their next update.
It’s ok right now
by Jen’s Sew cute on 2018/03/02 20:50
My job just switched apps and so I’m coming from another scheduling app and I don’t like how all the open shifts and your schedule are mixed together. I wish there was a tab where you could see just the open shifts and another where you can see a brief summary of what days you work. Also an email when someone puts up their shift so we can be notified ASAP if we chose to. I do like how you can see the staff and who is not working that day.
Answer me this
by Rich4118 on 2018/01/18 05:37
Who thinks up the jokes and thoughts of the day that come with the updates? Honestly I hate to update any app and take the time sitting around just to update something I wish I didn’t need to have taking up all of my previous space on my phone; but the guy that does that should be recognized. Give him a raise or I’ll quit my job in protest.
Read their updates
by Katzbalger Girl on 2018/04/13 20:00
When you read the updates, they have a thought of the week, and it feels like someone was really high when they write them. It’s probably the only I really enjoy using the app. Along with seeing shifts and work stuff it’s pretty useful. The thought of the week really trips me out sometimes.
Terrible app and program 👎👎
by AvidAudioListener88 on 2017/12/18 04:31
This app is the least user friendly app I’ve ever seen. Firstly, if you work for more than one place, you can’t keep all your schedules within the same account. You literally have to have a separate account for each job. Secondly, it crashes constantly. Third, there is no way to change your personal info within the app. Lastly, if you have performance issues, the support will send you back one email that has nothing to do with your issues, and offers no help at all. This app is really terrible. All thumbs down.
Keeps logging me out
by Diana From Los Angeles on 2018/09/09 17:25
The new versions of the app logs me out every single day. It's very inconvenient especially because everyday it asks me to log in, change my password, and then log in again. Multiple log ins are absolutely unnecessary, I'm just trying to see what time I have to go into work. Please fix this. I shouldn't need three pages of log ins just to get into my account. I'm convinced that Trump's twitter account has less security than my hot schedules app.
Update destroyed functionality
by drewiggy on 2018/11/17 18:09
I never write reviews, but after trying to log into my app for the seventh time after time is me out and says “I took to long and “I’m really frustrated and don’t know what to do. My work has called and complained and got no response back from the developer. So I’m hoping to take to the reviews to shed some light. I can’t login under general login, I can only logged under my pass. And my past won’t let me login. If I could refund this purchase I would. Never used to be like this, I don’t know what happened or what they were thinking
Not practical
by PeeW91 on 2019/02/03 06:53
I hate the mobile and desktop updates where you no longer are able to “view entire schedule” on a one-page grid. I have been using hotschedules since 2015 and this update happened some time within the last year. Not practical for the user to click into each shift to see who is working on each shift instead of overseeing the week on one grid. Need to allow the option to see entire schedule again without clicking into 14 separate shifts to see a 7-day schedule.
Just a suggestion
by cfuentes92 on 2018/09/08 13:59
I think the app works great the way it is, but my only suggestion for auto pick up is instead of having to go to the menu then selecting pickup/release and selecting a date, on the main screen (your schedule) click the day and shift you want to pick up/release
Hot schedules? More like hot garbage!
by Sarcasticmrknowitall on 2018/04/21 05:02
It’s not enough that you have to pay $2.99 for this app after my boss already paid for it but the app DOES NOT WORK. You can’t see when your shift ends and you can’t see your coworkers schedules so trading shifts or trying to get a shift covered is a nightmare. AND you can’t request a day off if it’s more than 4 weeks away. Why wouldn’t you and your scheduler want to be on the same page in terms of vacation days. This app isn’t user friendly and I can’t imagine it making sense for any business model. Try again.
The Worst Work Scheduling App
by Irene-w on 2019/01/21 04:09
I’ve had multiple jobs– which means I’ve had the opportunity to try other apps to figure out my schedule. I had to PAY for this one and it’s by far the WORST one. Homebase is FREE and way more efficient. This app always logs me out, the entire layout just looks half-assed, and as of right now it’s not even letting me log into my account. If you are an employer considering on using this for your employees, forget about it. Homebase is so much better and on top of that it’ll save the times you clock in & clock out at work too! You could also message your coworkers through the app in a normal fashion, not like some kind of announcement board. Homebase even shows you the amount of hours in total hours you’ve worked, which day you started, etc. I’d stop using this app if I could but I have to because of my job.
Not bad but what’s with the new update?
by lotusflwr7 on 2018/12/11 03:55
I don’t have as many problems with this app as other people, it works just fine for me but the new update has taken away the feature that tells us how long our shift is? For example, it would say 1:00-9:00 but now it just says 1:00 and doesn’t show me the ending time at all, like what? Who thought that was a good idea? It shows up on the website but not the app so basically I paid $2.99 for absolutely nothing.
Amazing!!
by Emily_Kelly143mahomie on 2018/06/23 02:10
Love having everything right at my fingertips! My work schedule, availability, requests for days off, etc. Also can get a hold of other drivers if I can’t work. Makes leaving messages for other staff members extremely easy! Don’t know what I would do without this app!!!
Restaurant inefficient
by Kelseymay01 on 2018/04/26 05:57
I wish this app worked well for us. I also wish I hadn’t paid 2.99 for it. I have always used When I Work as my scheduling app before this transition. This app fails in so many ways. Not only has it limited my interaction with my managers but it has made it completely impossible to make the required switches and drops. I would NEVER recommend this to anyone. My large workplace/coworkers are in the process of paying out of pocket to have When I work because hot schedules doesn’t work for the restaurant industry
Scheduling
by shell8199 on 2017/11/11 15:45
I like hot schedules for the most part. I just wish there was more manager functions we can do on our phone, mobile app or iPad rather than having to be right at a computer. I can’t make any schedule changes from these other devices. Otherwise, I probably would give it a 5 if it did those things.
Worst app
by CtrlAltDelete1317 on 2018/11/04 19:05
The whole idea behind hotschedules is supposed to be conveniency but this app is anything but that. What's the point of having a "remember me" option if it's still going to make me log back in EVERY SINGLE TIME the app gets minimized for 2 seconds or god forbid my phone screen goes to sleep. That's if the app even lets you login in the first place, lately almost every time I try I get an error message saying that I took too long to login; apparently the 20 seconds it takes to retype my information isn't fast enough.
Available To Pick Up Shift
by Rooh1616 on 2018/11/15 22:12
It would be awesome to have a feature that once schedules are posted it allows us to notify other coworkers that you’re available to pick up a shift either AM or PM or both. That way when someone releases a shift the app can tell the person who has the feeler out so they can snag it. All around nice app to have for work.
iPhone App Not working
by MommaRoseOf4 on 2018/08/17 18:55
The iPhone app has stopped working. It does not show your schedule (going on 3 days). Several of my co-workers have contacted them and we keep getting told that it’s been escalated. I’ve been on hold for 2 hours and still no one. Yesterday I was on hold for 2.5hours then got hung up on as soon as I said hello. To say the least customer service is no there priority even though their site states such. Frustrating not being able to pickup or swap shifts without going all the way in to the site.
Missing a Very Important Feature
by bconnor1986 on 2018/07/17 15:55
Paying three dollars for a slightly more functional version of the website seems a bit unfair, first. Second, it seems we are unable to receive a real-time notification (either through the app or SMS) of when somebody on your staff releases a shift, forcing you to log into the app often just to check. ScheduleFly has this functionality and it serves a great purpose. I’d love this to be added.
After buying, I still have to use browser
by TBAGGIN on 2017/12/12 03:49
Terrible interface. First, couldn't pull up the full, posted schedule overview. Had to use the browser. Now, Just got a message from a supervisor that all employees have a link to follow on their hotschedules homepage... which I can't even access in the app. I can't believe I have paid to have such limitations on features. Logging on right now through my desktop to be able to access all the features. Don't buy this app, it's a waste.
Allowing us to have two different tabs of you have more than one job that uses hot schedules.
by ZoeColombo on 2018/12/19 06:27
I think it would be very beneficial to have two different logins. So people who have another job can easily access other schedules instead of logging out and having to log into the other one.
Horrible!
by Nurse4Life21 on 2018/03/28 13:38
Worst schedule app I have ever used. Better off logging onto a computer to get to your schedule. Although you pay for the app, you get asked multiple survey questions that are of no relevance to me personally. The app shuts down constantly, will not let you log on for longer than 30 seconds without saying you’ve gone inactive and log you out. Then you get to start the whole process of logging in and getting the same exact survey question. Worst money ever spent!
The Experience
by Courtney Simms on 2018/02/26 21:40
I like how easy it is to give a shift up and for all the employees to see it! Plus, I can just in the app and see my weekly schedule to what days I’m free instead of going online or taking a photo of the schedule or screenshoting it. That’s just difficult for everybody.
Making/Changing Schedules
by Hoping for a fix... on 2017/12/26 15:37
I would be head over heals for this app if I was able to make schedules in it, or even edit one already posted. It very frustrating that an app for a program that is set up on the web as a drag and drop doesn’t work on a touch platform. You can’t even use the webpage on a tablet because you can’t move or access any shifts.
Rating Trends
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All Versions
4.0
96,235 total
 5
79,985
 4
9,018
 3
3,263
 2
1,005
 1
2,964
Current Version (4.101.0)
4.0
65,280 total
 5
55,447
 4
5,774
 3
2,055
 2
537
 1
1,467
Version History
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