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App name
Box: The Content Cloud
Description
Your content. Your terms. Take the Content Cloud with you to seamlessly and securely capture, scan, access, create, edit, annotate and share your projects, files and documents. Whether you're collaborating with coworkers, or scanning and protecting personal documents, stay connected and manage all your content with 10GB of free cloud storage. With Box, you: • Securely connect to all your content anywhere, anytime • Find exactly what you're looking for when you need it • Review and comment without switching to different apps • Scan, record, and upload content seamlessly • Tackle to-dos and capture ideas with note-taking and audio recording • Share photos, videos, presentations, and other files -- ** Featured by Apple in Best New Apps and Best New Business Apps ** "Box is an excellent choice for viewing, editing and sharing your files securely in the cloud." ‐ CNET Manage and quickly locate files: • Upload and view hundreds of files types, like PDFs, Microsoft Office files, Google Workspace docs, and many more • Create Box Notes to jot down ideas, manage to-do lists, and coordinate projects in real-time • Work offline with access to files and folders • Search for files by name and content type in real time • Search within PDFs, Microsoft Office files, Google Workspace docs, and more • Edit, e-sign, annotate, and more with hundreds of partner app integrations Scan, capture, and save to mobile: • Scan anything from receipts and invoices, to documents and contracts, and OCR (Optical Character Recognition) converts files to searchable PDFs • Capture, edit, crop, rotate and recolor photos • Record audio and video; review before upload with pause and resume controls Collaborate and share content: • Securely share content with coworkers, friends, and family with a single click • Work together in real time with Box Notes • Type or draw in feedback on multiple document types with Annotations • Transcribe handwriting to typed with Apple Pencil on iPad Secure your files and protect privacy: • Prevent leaks across both company and personal devices • Meet policy requirements and guard your data with enterprise-level security and compliance, file-level encryption, and security controls • Choose from flexible EMM options for device- or app-level control 10GB of free storage: • Get the flexibility you need while keeping life’s most important content accessible with a free Starter plan for secure content capture, storing, and sharing. Subscribe to the Personal Pro plan for $79.99 per year to receive 100GB of storage and a larger file upload size of 5GB. Your subscription will renew automatically each month and payment will be charged to your iTunes Account within 24 hours prior to the end of the current period. You can turn off auto-renewal by going to your Account Settings after purchase. Cancellation is not permitted during the active subscription period. Terms of Service: http://box.com/static/html/terms.html Privacy Policy: http://www.box.com/static/html/privacy.html
Super!
by Gilbertofm on 2022/05/16 18:19
I’m very happy using Box.
A Permanent Fixture in My Home & Work
by Naj in Tulsa on 2022/05/05 15:42
I love this app, and I love the functional updates they provide. Secures my information and enables me to access it anytime, anywhere.
OK
by WLGPC on 2022/05/03 18:26
Pretty good. But it does not interface well with top word processors like WordPerfect. I have repeatedly tried to talk to them about the problems but they don’t seem to care much.
Dysgenic
by cjsjzkxij isoso on 2022/04/30 11:31
Djshzsgzhxhissjzixjnsi
Convenient
by trsnxjxjskz on 2022/04/28 23:03
I it would be cool if the albums were more organized and easier to access
Horrible Tech Support.
by ridwan0023 on 2022/04/27 21:34
Can’t open an account on box. So i reach out to their team for help. And after 6 days they tell me no help for those who try to open a free account. So why th did you guys keep a free option? And what horrible business ethics this is! Disgusting.
Box #1 for Documents
by BCS 2019 on 2022/04/24 17:29
I’ve had a box account since they launched I have I have used it the entire time just keeps getting better every year I am grateful for the services J Plummer
How does this have app have a 4.8 rating?
by IsaacSkywaker85 on 2022/04/14 20:34
Was very happy when I began using Box, four years ago. It’s gone downhill. App is very unstable, buggy, and crashes almost every time I use it (I wish I was being dramatic but I’m not). I’m not sure what the last couple of updates accomplished, because my files take forever to load, if it doesn’t crash before they do. Box if you’re listening: DO BETTER!
Beware, they will scam you
by dtd143 on 2022/04/14 17:46
The $5 monthly plan “can” have up to three users. What they don’t state is that even if you don’t use the other two spots, you still pay for them. Why does it matter? That $60 you thought you were paying turns into $180. They also refuse to refund anything. Long story short, look elsewhere to spend your money because you’ll get scammed with box.
I want to cancel and I can not. Just charged 120$ no way to contact anyone
by kvargo3298bella on 2022/04/12 18:32
Very unhappy want to cancel and I can’t. There should be an easy way to cancel this and not be forced to pay $120 very unhappy please cancel asap and refund.
Issue on iOS 15.4
by iT'sUpToMe Productions on 2022/04/05 21:52
When I select files and because the file names are a little too long so I decide to turn my iphone in landscape view then the selection disappears so I have to re select again the files I want to move. When selected in landscape view and if I turn back my iphone in portrait view then the selection disappears again …
Fantastic app secure and easy to use
by troncosomath on 2022/04/05 16:00
I love the app and the service in general. Their storage is amazing and incredible secure. The app is also easy to use and Box provides a lot of free storage for free :)
Uploading photos
by productivity1234 on 2022/04/05 13:46
On an iPhone uploading photos to box is limited to 10 photos at a time.
The Joy of the BOX...
by DukeNobles on 2022/04/04 23:56
So happy for the box and it’s features.
Box is the best
by Mahowalds on 2022/04/03 15:04
I’ve used dropbox, SharePoint, one drive etc., and box is the best. It renders the most quickly on my phone, it has a built-in runtime player for video even during preview, and the file system is reliable. The admin tools are first rate, and the helpdesk cares and is very quick to respond. I love Box!
Well...
by Stepwild on 2022/04/03 14:26
The app is still unstable. It crashes while scrolling through folders. It still flickers. Files are very slow to open. And it freezes up occasionally. The new add/upload button is nice, but I'd rather see the app be more stable and work properly.
Work app
by employee 36 on 2022/04/01 13:07
I use this app everyday for work. I think it’s pretty good and the problems I have maybe because of how my employer has set it up.
Inconsistent and incompatible
by dmhua on 2022/03/29 15:14
This product does not play nice with Linux. Also, it does not backup files with certain extensions. For example, .lyx files are not automatically backed up like .pdf files are.
Good interface and works wells
by yam99055 on 2022/03/12 15:08
I havent had any issues with this app. I use it for work, and it helps having this app open on a tablet while working on my computer.
It good
by teltales on 2022/03/01 13:59
Good storage app
Can’t recover my pictures
by cc4 life on 2022/02/28 19:03
I can’t log in whit my Email it said error and wrong password I had this application for about 4 years and now is not working
Cannot fine-tune access rights at the folder level
by pkfnyc on 2022/02/27 21:24
This is a major gap - I frequently have a need to control access by folder and I can’t with the current product. This is essential functionality. Adding this feature should really be the highest priority item for the company in my view.
Awesome
by Tcmmb5 on 2022/02/26 21:44
Awesome
Files
by felixyannie on 2022/02/24 20:47
Best app to keep all my crochet files. Love it.
Box
by Aeroedel on 2022/02/24 02:03
I had signed up for a 14 day trial, providing my cc info as they specified and instead I get a receipt for a years subscription for $520+ cancelled immediately next morning. Always thought you get the trial offer first without being charged then go ahead and collect on subscription once the 14 days has elapsed. Very unethical to me.
Great service
by alonekaium on 2022/02/21 03:51
Greate storage service, i m using for 8 years
Speed up
by raisinbrandyn on 2022/02/20 01:19
I would love a speed up video feature
Box is great
by Cypress Texas on 2022/02/17 02:26
Thank you Box for all the new features over the last year.
It’s muted!
by Ma xingfu on 2022/02/16 19:29
Can’t use speak feature.
Can’t Even Login with Google
by AlphaStunner on 2022/02/03 04:55
Where the heck am I supposed to be able to sign in if I don’t even have the option to login via Google with this app… gross oversight. PMs for this app seem to be amateurs. Even signing in first via Safari doesn’t work. How is this app so highly rated if users can’t even log in? Please explain that to me.
Good app, lacking full functionality
by Joshua Briscoe on 2022/02/02 11:26
The Box app works, and for 90% of the uses, it’s great. I don’t understand why it lacks the full functionality of the website though. Two features would make this a five star review: being able to download multiple files from Box (as it is right now, you have to open each file and “share” it to download it individually), and being able to save bookmarks/links. Since I use an iPad as my primary computer, I can’t even open the Box website - it automatically redirects to the app. So if I have to do either of these two things, I have to use another machine. Thankfully I can batch both of these processes, but it’s definitely a drawback if you do them frequently.
Ready to use and ample storage, even for the free version
by quo do go to on 2022/02/01 01:07
Used for years and live it.
Comments, File Versions and Default Note Timestamps
by Zae X on 2022/01/28 21:55
Firstly, the current UI does not allow for comments to be resolved. It seems as though comments were added without thinking about the use cases. Secondly, using the Apple Pencil to fill out a document that saved in this application opens a strange “comment“ version of the file. The user is actually writing on the document but it’s being saved as a comment. The user has to select “Save“ in order for the writing to remain on the document. On an iPad, the word save does not appear in it’s entirety because of the number of letters in the action item. The actions icons are poorly designed and not at all intuitive. Thirdly, there is a pervasive on-screen glitch whereby there is a bright red error message about a failure to load a “file version” in the comment section. Closing and re-opening the app does not resolve this error message Fourthly, the default name assigned all notes is a timestamp which includes hours, minutes and seconds. Almost no real world user needs that amount of specificity. The current format makes no sense - e.g. 2022-01-28 12:50:33. I find it strange that the most recent update has focused on video features while text-related functionality issues exist which probably involve a much wider base of users. Do the core thing well before moving on to other things. I am confident these issues can be patched.
Box is weirdly protective of your files. Access is restricted.
by now you've done it on 2022/01/27 16:38
I hate that I can’t just log in on the apple and download my files. If I attempt to share, it only gives an option to invite collaborators or email it. Meanwhile I can only use the file on my iPad. It’s dumb, and doesn’t make any sense. If it wasn’t included with my university account, I wouldn’t even bother.
Box is good but can be much better
by Mac Flerkin on 2022/01/26 21:29
The navigation of files could be more intuitive
Disaster under Mac OS Monterey - support is practically non existent.
by pklee on 2022/01/26 03:54
We used to like Box. But all good will has been destroyed in the past two months by the absolute lack of support to solve very, very serious syncing problems. I have an open ticket with no resolution to my problem. After weeks of asking for more help I have been shunted to a specialist who gives me an unclear set of instructions that I fear will destroy my data. I asked for a phone call but I have received no response in writing or by phone. Very, very disturbing. No amount of pleading will get you a real live person to help you solve syncing problems. We pay monthly for five users but that seems to buy us nothing. Somebody at the very top of this organization isn’t hearing or doesn’t care that their support system is not working! Too bad they used to be a good company.
Superbe
by effhhvcxf on 2022/01/25 16:42
Thanks
Why the need for a password
by eric Pappas on 2022/01/20 13:55
It’s my phone. Why would you need a password ever time I open the app up? Truck inventory is the most likely thing I use it for. You would think that it’s what would come up first.
Completely Broken For Photo Uploads
by Random Scribbler on 2022/01/20 11:39
When I try to upload a photo from the photo library, the app puts up the photo picker. I choose a photo. The upload fails with “an error occurred”. I suspect that this is because the filename that’s generated is very long and has a / character in it. Box doesn’t allow filenames containing /. Either Box is generating a filename that doesn’t meet Box’s requirements, or the iPhone is generating the name, and the developers at Box don’t know what to do with it. This is supposed to be “enterprise-ready”? You lost me at the amateurish “an error occurred” message. Yes, dear, I understand that an error occurred. Perhaps you’d like to share the reason? I’ll give DROPBOX a try instead.
Awesome
by Murtaza Masood on 2022/01/20 04:04
Box offers world class cloud content management.
Avoid. It’s useless and there is no support.
by PeevedInPennsylvania on 2022/01/19 22:05
You can upload documents. But no one can view or download them. It’s completely unnecessary. There are thousands of better alternatives. Save your self the trouble and use anything else. Literally anything.
PLEASE UPDATE!!! IN 2022
by Apollo Jetson on 2022/01/03 01:53
App works great but please issue an update for when u listing to an audio clip. The share button is only clickable once if u try to use it again for another audio clip in your library u have to exit out the app again to click anything from the share menu tool bar at the bottom.
the best storage app
by snamone on 2022/01/02 18:29
The mobile box app is so easy to use and has great features.
Viewing anything in app is abysmal
by Nathan218 on 2022/01/02 05:18
I love Box’s service but many aspects of their app are unbelievably bad. I cannot swipe through PDFs or Powerpoint documents without having to make three very exaggerated attempts for the app to realize that I wish to go to the next page. There is no ability to tap to advance pages. Additionally, these swipes often open the app’s “Activity” side pane which is absolutely useless to me. Please fix these issues to make the app usable!
Doesn’t work
by CA DogMom on 2022/01/01 19:16
Trying to reconnect to my Outlook and keep getting page not found error. Support was useless and told me to contact my IT dept when I’m a small business owner with no IT. It worked just fine until the last update.
Dishonest pricing and features- customer service repaired somewhat
by LRW09 on 2021/12/23 21:31
Update - 12/23/21 credit where credit is due, after much back and forth customer service has refunded me the money I felt I was owed and has done as much as they could to make things right. I still don’t like the way the subscriptions are advertised but at least they took the steps to correct things in a fair way. Update - 12/19/21 After they responded to this review and asked me to reach out to Box customer service, I did. On the same day they responded here they billed me $79.99 to renew a subscription through the apple store, after I had just subscribed for a year in October (mentioned below). When I asked for a refund of that $79 their service team agreed that I shouldn’t have been billed since I upgraded my subscription, but referred me to apple’s customer service to collect my refund. There is no effort to help me resolve this issue at all, it’s very clear they are trying to do the bare minimum they can while holding on to my money that they shouldn’t have taken in the first place. I subscribed for the $180/yr “personal pro” package in October of 2021 which at the time allowed me to upload files up to 5gb with only 1 user seat and it worked fine for a little over a month. A week ago on 11/24/21 I was able to upload a 4.4gb file no problem. Now I login today on 11/30/21 to upload a similar file and it’s telling me my file size limit per upload is 2gb and my package title in the setting screen reads “starter”. On the upgrade screen the pricing for the business package says “$15/mo paid annually” and includes 5gb file uploads. Since 15x12=180 and I just paid $180 in October and was able to upload files up to 5gb previously, a rational person would assume there’s been some glitch and I should be able to get my old capabilities back with a little help from customer service. No no… I get on the chat with customer service and I am informed that “no the packages haven’t changed” and “you’ll have to upgrade”. I give the receipt number showing what I paid and explain that I was able to upload larger files previously, and ask for them to fix it. I was told “the only way to be able to upload 5gb files is to buy the business package that for $15/mo per user” Come to find out the new package requires a minimum of 3 users, so really it’s not 15x12=180, it’s 15x12x3=$540/year. That’s 3 times more than what I paid in October and they want me to pay that now just to receive the same exact thing I already had. Shady, dishonest advertising and terrible user experience.
Super easy
by BrotherBook on 2021/12/23 19:20
Easy to use
Best online storage
by Coolaquarius210 on 2021/12/22 01:06
I love the capacity and easy use to up and down load my data
Great service
by Azortan on 2021/12/19 18:43
Been using Box for awhile and I have nothing to complain about. App works Brest across Apple and google.
Uploads HEIC photos that Windows can't open
by mfermier on 2021/12/17 17:19
The app is okay, except two things: 1) when you upload photos from your iPhone library it uploads HEIC files that windows computers can't open. It should convert these to JPEG files. 2) when you are zooming around on files, like construction drawings, it always tries to slid your down out of the file and back to the folder. It's terribly annoying.
Difficult to use.
by RobinCR on 2021/12/11 13:03
We’re it not for the official communications of the Baha’i Faith through this media I would never use it. Difficult to use and print out. I will never use it for myself. In fact part of my password is I hate Box.
Very helpful
by Momofstuds on 2021/12/07 17:47
Having all important docs at my fingertips on the go.
Awesome
by ProsperityMom on 2021/12/07 03:42
My go tostirage
Good cloud storage
by Annasopranna on 2021/11/26 18:20
Would give a 5 star but log in is difficult
No thanks
by ughjihy on 2021/11/24 21:27
PU very limited not creative
Crazy complicated world makes sense when you use BOX
by Pompano Paolo on 2021/11/24 12:54
All those little pieces of paper that are impossible to find, that are impossible to file, and those pieces that create mounds of clutter in the corners of drawers and boxes in closets… Box has restored my sanity and sense of ease. Thankfully and joyfully…BRAVO, my son for introducing this special gift to me! Paul F.
Uploading content
by Yesse27 on 2021/11/23 23:09
The content takes wayyyy too long to upload!
Couldn’t live without Box
by Ratetron2654 on 2021/11/23 14:55
Been a user for years. Box has been a great tool that has helped me personally and professionally.
My review
by Asmh4real on 2021/11/21 06:05
It’s the among the best app to save ur pics and vids I love it
Huge BOX fan!
by AccessFred on 2021/11/12 00:55
BOX has been our file server for 2+ years now and it’s been perfect. Everything is easy for our team and we all have what we need, wherever we are. Made the transition to remote working during COVID-19 shut downs easy.
Trouble accessing documents
by tellitlikeitisbiiiiiiiich on 2021/11/10 19:34
None of the previews show up for me. I have to open the documents on my Microsoft office app to see anything, but when this happens it stops my coworkers from being able to access the document. Frustrating because before I had to download the app, I had no trouble accessing my documents online.
Love this app
by BlanchfieldAFD on 2021/11/10 02:54
Very easy to use, much better than Dropbox.
Just another cloud storage.
by JD 521 on 2021/11/09 15:37
Just another cloud storage. Better than all the rest….NOT!
All my files are deleted!!!
by redghjkl on 2021/11/06 11:44
Signed back in after a while, and all my photos are gone!
This would be great, if they didn’t constantly ask for a rating.
by ColumbiaKiter on 2021/10/31 17:56
Love box, fix this bug please.
Awesome
by 0@($😳 on 2021/10/29 14:53
Very Helpful
Cumbersome
by tia10monster on 2021/10/27 16:13
Haven’t been able to log back into the app in days. The app just gets stuck on a gray login page that doesn’t load.
Not working properly
by Hyland RF on 2021/10/23 14:31
Every time the phone updates this app stops working properly it’s beginning to become more of a hassle than it’s worth capture no longer auto crops or detects a document after the phone updated to iOS 15
Slow
by Dr Susu madi on 2021/10/22 12:33
Super
Huge header on iOS app, very little usable space
by JetLawyerIN on 2021/10/20 21:03
For reasons that I do not understand the devs of the iOS app choose to make the header huge. It’s a third of the vertical screen real estate. It leaves insufficient screen space for what matters: my data. Seems like it would be an easy fix. If they change it I’ll reconsider switching over from Dropbox, but for now this app just kills it for me. And I have the biggest iPhone screen size there is!
Used to be good.
by Rimshak on 2021/10/17 16:05
This app continues to be buggy. Uploads will continuously fail. The server is slow as can be. Even on a 5G network uploading, it will pause forever between photos and the speed will be limited on the upload or download. I’m even paying $10 a month for this. It’s not the freebie plan.
Awesome! Love it
by Valeria0215 on 2021/10/15 19:50
So convenient and easy to use!!!! Love how organized this allows me to be! And free gigs?? Im upgrading! Thank you!!!
Clunky and archaic
by Astrid-ite on 2021/10/15 11:09
Quite honestly the worst cloud storage experience you could imagine.
It has always been garbage
by ShaunKing on 2021/10/14 03:07
This app and company only exist because of the enterprise IT community who overstate security risks. Basically what that means is that this software company just waits until Dropbox and Google Drive developers program innovation and then they try to copy it after they work around the IP and patents.
Good app, recent change was not a positive
by rmitchell68 on 2021/10/12 16:16
Rather than have favorites up front, a recent app update moved them into a Collections sub-menu. Unnecessary extra steps to get to your folders. Some of us in the corporate environment work all day in folders we aren’t the Owners of, so they aren’t in the primary home menu.
LOVE BOX!
by jseaburn on 2021/10/01 15:37
A great app that is easy to maneuver!
Terrible for music playback
by Post it9876 on 2021/09/28 18:34
I use this app a lot for audio files and it takes forever to stream a file for playback. Even once it plays, it tends to buffer quite a bit
Great app but it need optimization
by Zombie322 on 2021/09/28 13:11
The app is great and all but it consume my battery even when I’m not using the app and turned off background activity. I still see the app in battery’s settings with background usage. (Note that I’m not even uploading or downloading any files from the account)
Buena para tener música en la nube
by jmhtz7 on 2021/09/26 23:52
Es muy buena opción para guardar música y poder reproducir.
Free accounts are slow accounts
by pglazzari on 2021/09/25 19:07
I’ve had my account since 2012. It’s a free 50 gig account and in the last two years they have slowed the use down. Also it crashes and when I reinstall it I behaves the same. When I play music on it it crashes. No support!
Easy to hack
by Tathagath on 2021/09/24 07:31
To hack all you need is password and username.
Great job
by hhggjgfhvcbhgcj on 2021/09/22 18:10
Nice website!
Hello Box
by Fouriertransform browne on 2021/09/14 17:52
If and when you have a strong signal , this box thing is easy to use . It’s quick to find an apn record like 071-320-024 . The icons are adequate . That’s all from me !
Easy access
by Hamhauk on 2021/09/12 22:33
Perfect for those on the go
Accounts upgrade
by represent Cleveland on 2021/09/03 19:20
The site auto upgraded me from 3 to 4 accounts when I was switching a contract email address, this should be updated instead of auto upgrading the licensing.
It just works
by Commander colt on 2021/09/03 02:10
Box is great on all devices excluding the M1 macs. This is clearly more geared to Windows computers but it works on IOS if you are in a pinch.
What happened?
by SubwaySurferLikeYurMom on 2021/08/28 04:12
Used to be a fabulous way to store pics, and videos. Used to be able to make folders with dates, names etc. You can still do all that! But now the stuff you put in, is not visible…. Nor will it load. I can’t get them to download either. So all my stuff is gone. I trusted you Box…. I hear they won’t be fixing these issues either. Go with Google drive. Avoid this garbage.
Amo esta apps es muy fácil de utilizar!
by andrimar Garcia on 2021/08/26 18:10
Lo que más me gusta es la opción de guardar solo las fotos que yo selecciono! Me encanta
Can’t sign up
by Rapidash74 on 2021/08/24 14:47
i need this for class but it but it crashes every time i try to sign up
Passwords
by Dr. John A. Hubbard on 2021/08/18 21:20
I cannot write a review without resorting to profanity. Suffice it to say you have caused me unnecessary pain and time. I will not use it again. I know a more worthy competitor will come along and put you out of business.
Easy and convenient 👍
by first time user 12345 on 2021/08/16 16:34
Suggest to add a bulk download option (photos) for the iPhone app
10+ years and still LOVE Box
by An-Island-girl on 2021/08/15 19:28
I’ve been using the Box cloud service for many years now and have never had anything but a great experience. At the time I was not familiar with cloud services. Box has continued to update the app as use for such services has changed over the years. I often suggest the service to others.
It’s Good but Needs Updating
by Beotchcityxox on 2021/08/13 17:20
It’s alright, but it is extremely glitchy. It takes so long to download just a couple of files and if you exit the app for too long it will cancel all those uploads and you have to restart. It also is confusing as to how many files get uploaded so you’re unable to keep track because the number is inaccurate. I like how much storage it has and it is pretty easy to use, just needs to fix those design issues.
Plz fix this nowwwwwwwwww
by aqqqq dr y on 2021/08/12 17:02
I can’t sign it says invalid catpatcha response
Useful but buggy
by brownie_13 on 2021/08/11 10:21
Buggy interface constantly gets in the way of using the mobile app. Instead of adding “cool features”, how about fixing the numerous bugs that affect using the app?
Very hard to use
by finn37 on 2021/08/09 05:45
I’ve set up a password, signed in and find nothing, later do it again, reset password still nothing
MS Office integration
by Kiki1344584f on 2021/08/08 22:39
Why does my MS office not recognize box folders on my PC?
Search
by Beery16 on 2021/08/06 21:41
I suggest a broader more intense search to find items.
Better than Dropbox
by Jondoebill233 on 2021/08/04 09:41
I love this app it can edit and also very secure
In The past i was very Happy
by Josh bx on 2019/12/02 16:27
Now with this new Bold font, i don’t like it at all! I thought it was some kind of error but seems like it’s not. Before you can scroll through your entire library quickly , now you just see some of you files when you open the app and have to search more. Just seemed like it was much quicker to scroll before, with your thumb you can just find stuff quickly like you were reading a e- book . Now it looks clumsy. Not happy with this look at all. Hard to complain when your getting 10 free gigs but i really wish they went back to the original that I had not long ago. I didn’t do any update, so not sure how this happened. Perhaps my phone did an automatic update. I have the iphone x. Not sure if it’s just my version of phone but I doubt it. :(
Sorry. Last Update Was Enough
by cjb3270 on 2019/01/19 01:55
We’ve used Box for years now. But I’ve noticed its not keeping up with tech changes other cloud drives are. Can’t play videos even after updating the app. It just says “preview image unavailable.” When I play songs or audiobooks, it doesn’t remember where you left off, in the event you need to switch apps temporarily. There are no playlist options I can use to add files to, to play them once the current file is done and automatically start the next one in a different Box folder. Also, when listening to an audio file, Box has the slider but doesn’t have the rewind or fast forward 10, 15, or 30 seconds buttons. Instead we need to manually slide back in case we need to listen to something again real quick. Well, what about if you’re in the car? It’s a pain. And worse yet, the app is always either crashing or taking too long to load the next file. Sorry Box but we need to part ways. I’ve found better now.
Best cloud service
by ZUMiller on 2020/12/10 19:31
Don’t be fooled! Box is way better than Dropbox. It works exactly how it should: it’s easy to organize and manage files. As a musician I love that it will play audio files in sequence, making it possible to make a mixtape or sequence songs and share. Great for hearing rough mixes on the go and sending them around. After trying SoundCloud, Dropbox, google Drive and others this is BY FAR the best. It doesn’t do any cute crap with the interface or try to curate your files; you can organize them exactly as you want. Plus it’s affordable. Fantastic job, Box people!
Apple reimagined the iPad. You should reimagine this app.
by mytw0b1ts on 2019/12/15 21:19
After Tuesdays iPad announcement, I’ve been thinking more and more about why I stray towards a laptop instead of my iPad. Apps like Box are exactly why — simple things like I can’t select more than one file at once to AirDrop. When trying to transfer from Mac back into Box on iPad the transfer shows as In Progress but yet after an hour it still sits at 0% completed. Apps are supposed to change the way we work (and at that hopefully for the better, more productive and easier) and yet this app makes me ponder why my company went with Box instead of OneDrive or Dropbox because this is not ready for prime time and its been out for some time, sadly. More recently trying to mark items as favorites I’ll be in the folder and it produces an error that the item no longer exists - the item that’s in the folder that I’m currently in and trying to make as a favorite?! Force closing, logging out logging in etc doesn’t fix it.
Good app, lacking full functionality
by Joshua Briscoe on 2022/02/02 11:26
The Box app works, and for 90% of the uses, it’s great. I don’t understand why it lacks the full functionality of the website though. Two features would make this a five star review: being able to download multiple files from Box (as it is right now, you have to open each file and “share” it to download it individually), and being able to save bookmarks/links. Since I use an iPad as my primary computer, I can’t even open the Box website - it automatically redirects to the app. So if I have to do either of these two things, I have to use another machine. Thankfully I can batch both of these processes, but it’s definitely a drawback if you do them frequently.
PLEASE... Fix your audio playback!!
by Bozzman70 on 2020/11/19 17:14
I love this service and what it can do for artists and clients alike... however, whatever your compression algorithm is doing to the audio is making this service very hard to continue to use. I upload 24bit 48kHz quick times to clients to approve my mixes, and I always tell them to download the files to their computers, and the audio playback is poor. Your program is making audio sound like an MP3 from the 90s! Swimmy and muffled highs, comb-filtering at times with random frequencies. I have read many complaints about this service from many other users about the audio, and after testing this personally, they are correct... your audio compression needs to be fixed / updated.
Disaster under Mac OS Monterey - support is practically non existent.
by pklee on 2022/01/26 03:54
We used to like Box. But all good will has been destroyed in the past two months by the absolute lack of support to solve very, very serious syncing problems. I have an open ticket with no resolution to my problem. After weeks of asking for more help I have been shunted to a specialist who gives me an unclear set of instructions that I fear will destroy my data. I asked for a phone call but I have received no response in writing or by phone. Very, very disturbing. No amount of pleading will get you a real live person to help you solve syncing problems. We pay monthly for five users but that seems to buy us nothing. Somebody at the very top of this organization isn’t hearing or doesn’t care that their support system is not working! Too bad they used to be a good company.
A step backwards
by fWol on 2019/12/04 05:11
Recently, Box added a feature that allowed you to open a Box Word document in Word so you could edit the document in addition to viewing it. Before that change, you had to go to Word and go through a process of adding Box access to Word, and then, within the Word application open up a Box file. Very unsatisfying and it was greatly helpful when Box added the feature that allows you to open and edit a Word document while in Box. Regrettably, this feature has mysteriously disappeared from the IOS iPad application. The removal of this feature, coupled with the still horribly slow (after all these years of hoping they would improve the performance) speed of the Box synchronization on the Windows PC, have permanently soured me on Box. All hype and vastly inferior to One Drive, Dropbox and Google Drive.
Great preview, except for Markdown
by SolidRate on 2020/11/13 09:34
I chose Box over a competing service because of the great file preview it offered: instead of relying on iOS's builtin preview, it makes a PDF in the cloud and displays that, so you can see your document exactly as it appears in its native app. It even does ODT files! Markdown preview was another great addition and worked for a couple of years, but for the last several months, I have gotten a blank popup every time I tap on a Markdown file. I reported this in the Box forums, but got not reply. So you only get 4 stars until this is fixed.
Quit fixing things that aren’t broken!
by luvsevrything on 2021/04/04 15:04
The Box app used to be great. Now, not only is there an annoying sidebar overlay that randomly shows up, my files are basically inaccessible. Same issue everyone else seems to be having. The app freezes after looking at a page or two, it takes forever to load pages, it’s a mess. And it does this on PDFs I have marked as available offline which, you’d think, would make access faster! Nope, not unless I turn wi-fi off on my device. Also, it’s slaughtering my battery life.
Wish box was google drive
by Chalapathi on 2019/03/04 03:53
I really wish box app and service was at least 10% of what google drive offers. The app for iPhone is very user unfriendly and the app on Mac is useless. As an example, when I am syncing files in Mac with box, there’s no status indicator nor a way to pause sync - amazing how google supports such features. Moreover, there’s no way to pick and chose what folders I want synced on my Mac - I have 3 Mac that use from time to time and each for different purpose. Box just dumps al folders to every Mac - google drive handles this feature amazingly well. Useless for me so far
great app if you use it right
by ypolak on 2018/12/23 16:03
i use box app along with goodreader. goodreader allows me to do all the fancy stuff and interact with the other apps on my ipad while using box as a depository for my data. box app is great for adding, deleting and backing up files. if you want all the full features of box then use the browser not the app. most of the complaints seem to revolve around trying to get box to do more than intended. as far as battery drain that one user complained about i have no idea what they are talking about since i have never had this problem. box allow user to stay logged in all the time so again not sure what this user is complaining about. i have used dropbox but switched to box as i find it much easier to use. although dropbox does integrate with many more apps. for people using apple products this should not be a big problem since almost all of these apps also integrate with icloud.
Battery Hog
by Debford1 on 2018/01/14 17:14
When I first downloaded box I loved it. Then all the sudden it was making me have to sign in every time with the keypad I had it set for my fingerprint sign it. Then all the sudden I started noticing my phone‘s battery was being drained drastically. Thought maybe it was another program I had installed so I uninstalled the other program, and no the battery still kept draining. My husband had installed box on his iPad Pro and on his phone also and he noticed his battery going down fast. Unfortunately we had to uninstall box from our tablets and phones I really like the concept of the app and I hope that you can get this fixed it is a great app and would love to use it.
Getting things done!
by Rod Regas on 2021/03/24 02:20
I’ve been using Box for a couple of years now as a way to share music files in production for musicians on the go, originally to let them listen to concept songs between gigs. Once the pandemic hit I was glad we had the infrastructure in place to support all the phases of the pre and post production cycles so we could keep moving with developing original tunes, our new way of getting things done! Thank you Box for making this possible.
Frustrating
by Ladylonglocks on 2021/04/11 14:49
Why do I have to keep renaming files because Box reverses my file name changes? This has been going on for weeks and happens several times a day. I initially thought it was related to reordering after a file deletion but that does not appear to be the case. No change to process seems to correct the problem. Please fix your annoying and time wasting bug. 5 Years ago: I use Box every day to move my art between computers and devices. The web page end of the app has been unusable for days, which makes the entire thing unusable. Please be responsible and test your changes before you make them public, this has gone on long enough.
Box Is Upping It’s Game
by DonutSprinkles on 2021/05/13 17:18
I have used Box for a number of years now. I have always found even the free version to be useful from a personal standpoint. Also, my company has a paid account. I recently attended a webinar and found a lot of tips and new functionality to be very informative. Last night I needed to share some rather large files. They were easy to upload with “drag & drop” and simple to organize in folders. Box Rocks!
Lost Bookmark Access, Constant Offline Syncing
by blender651 on 2020/11/03 22:42
The old app used to be stable and useful, but has recently lost two critical features. 1) the button for accessing bookmarks in PDF documents is just GONE. For large PDF documents in my business, this is a big loss. And 2) The offline docs require constant syncing, pretty much invalidating the usefulness of the feature. It’s also really hard to find the offline docs, which used to have their own main tab. the app has also been very unstable compared to previous versions. Not sure what happened with the developer team, but this version is a big step backward.
Reliable
by luvdetroit on 2019/10/06 17:16
I received my records timely and all items as promised. So far they’ve been available for me to view anytime I need in this app which I greatly appreciate. I haven’t had time to move them to a thumb drive. I’m not sure how long they’ll be available in the Box app. I couldn’t remember my password when first logging in and the support staff was extremely prompt, professional and helpful when I sent a message asking for help. I recommend this app for this reason and ease of use. 🙂
Box = finally the killer app we were promised....
by big_sloop_johnb on 2020/06/30 13:47
Remember “web 2.0” and all that talk about a killer app that would arrive from on high and change your life? It never happened, well, not until now. If you have any more than a few files to manage, prepare for the arrival of the messiah and for your life to change. Box is the killer app you were promised. Now repent, you Dropbox savages, there is and can be only 1 true Box, and this is it!
Works great
by Ron750 on 2019/10/05 08:06
I’m 63 snd suffer from Upgrade Fatigue. Just when I figure out how my Iphone works, they upgrade everything and I have to start over. So I’m pretty resistant to using new Apps, which usually adds new ways to torture me. I recently received a PowerPoint presentation that required me to download Box, and I love it. Very intuitive and easy to use. With IOS 13, it’s easy to turn a web article into a PDF, and store it in Box. Usually with IOS, I can never find my downloads. So Thank you for this App.
Overall genuinely satisfied
by rsherpa55 on 2019/07/12 16:32
free access. Using this you can see your downloaded files lined up with paper touch stylus that gives the feeling of paper when u turn it i.e when from 1 page to another. Logging into ur google or Microsoft account, after u link ur account with box, u can enjoy any documents sent you via email. It makes it super convenient to use it. Worth a try if you are looking to properly manage ur downloaded files (heavy size mainly).
Best Cloud Service
by Excellent714 on 2019/10/24 01:53
This is clearly the best cloud app of all. I have paid cloud apps with a tb each that don’t work. One Drive stinks. Dropbox is even worse. They have data that I need. Well they are supposed to have my data. Occasionally I see files saved to those appear on the cloud app. Takes weeks at times. The only app I can save files to on my computer and be sure when I look on my iPhone and see them is Box. That is what I need.
It does almost everything
by Marco Polo Mint on 2019/01/13 19:58
Since I decided to consolidate most of my digital life into Box, it means I’m also using it to view word docs, PDFs, and even listen to music. It doesn’t have the finer features of dedicated viewers or players but it does a decent job through previewing the files. Ideally some form of markup or notation within pdf docs could be saved for collaboration and future reference, that would be a hugely useful addition. But I love having access to my archives of documents, music, photos etc all within the same app.
APP IS FREEZING UP ON STARTUP
by ibdribbles on 2021/04/03 03:39
Use the app a lot between multiple devices and noticed several times during the day the app freezes up on launch...clear the app and launch again then it freezes again. Launch a third time and it starts up. Also noticed that when I try to view my documents or images while scrolling it may show the 1st, 2nd and third images but then the 4th image will be a blank image but the next will reveal. Try to scroll back to image it’s still blank page. Close and relaunch app and it shows the blank image but several images later it will be blank again. Using iPhone 8.0 with current apple iOS
Activity panel is maddening
by TocaLoverGirl on 2021/01/31 18:11
The default to display the Activity panel on the right side (a “feature” that wasn’t always there) is so frustrating. Having to expand it to show the whole doc (over and over and over) pushes me to switch to another device, which I otherwise really don’t want to do. Please get rid of it or at least make it an option instead of the default.
Great for teams using multiple tools
by Traveler72 on 2021/04/11 23:35
Box has been great to be able to work seamlessly with others who are operating on different platforms, many of which are heavily restricted in terms of using outside services. Box has been a secure and accessible platform for sharing weekly plans, maintenance tracking, and collaboratively edited files. Box Notes are a key tool for me in coordinating with staff and contractors.
Good app for workflow
by piranhadig on 2019/05/22 15:18
Great app for initiating workflow but cuts short for us in the music world. In short, DISCO picks up where you guys leave off. Neither do what I need so I have to spend twice the money in both subscriptions to get results. Would be nice to have everything in one app. Easy access to metadata and a better format for inputting that into songs. (metadata inputting, aiff to mp3 conversion, additional data input without losing original download link, applying a graphic - I.e. jpg - to the metadata). Your dt application is fantastic and love the cloud sync so I’m current on all 3 of my computers in various locations.
Works great except for storage count
by Yodle_odler on 2019/10/04 03:23
I’ve been using the app and service for over five years. The service is great except for one huge flaw. I have to submit Help tickets about 3-4 times per week so the box team can run a script to display accurate storage counts. Otherwise I’m locked out of any further uploads. Even if I delete files the total storage number does not change. This seems like such a core function for a file storage company and it should work. The box teams automated response hasn’t changed in five years. “This is a long term goal for our engineering team.” How much longer should I wait???
Sharing
by Prettiest_eph on 2021/03/05 11:21
The fact you can’t share files between each other make this app so hard for me considering I have many different t files I transfer back and forth locally I’m my phone and this app makes it impossible I mean if I’m wrong lmk I’d love to be wrong cause cuz it’s very frustrating haveing to make an upload online file then name n download each file which takes forever
Pretty good on iPad. Wish files would appear alphabetized.
by frustrated subscriber number 2 on 2019/10/17 02:14
This app works pretty well on my iPad. I wish that files in folders would appear in alphabetical order. I have been using Box a lot over the past 5-6 years, but I will probably will stop using it so much because of changes that they recently made to the laptop app. It has become really inconvenient to use since those recent changes.
Issue on iOS 15.4
by iT'sUpToMe Productions on 2022/04/05 21:52
When I select files and because the file names are a little too long so I decide to turn my iphone in landscape view then the selection disappears so I have to re select again the files I want to move. When selected in landscape view and if I turn back my iphone in portrait view then the selection disappears again …
Picture Imperfect
by ljz261 on 2021/03/22 18:49
I’ve been using Box for a few years now and the iOS app experience for images constantly seems to be getting worse. Swiping between images in a folder was always tricky and not as swift as the photos app in iOS but now when you swipe to see the next image the screen goes blank and you have close the viewer and select the image again to see it. Also when loading a folder full of images the images flicker constantly. No other cloud storage app seems to have this issue.
Better Than Dropbox
by ChelaGlez on 2019/08/14 16:54
I used to have Dropbox, and when Dropbox did an update, my password stopped working. I never changed it, and I was not able to get any support from them! I lost a LOT of photos and documents. Box is great for businesses too. Our business provided us with an account, which is where I was able to transfer many files when I moved across the country!
iOS 11 Files app used to work, not this release
by CIO-SB on 2017/09/24 17:53
The previous release of the Box app worked as expected with the iOS 11 Files app, add Box in locations, authenticate and see your Box files in the Files app. Updated Box app today (9/24) and Files now says you must authenticate in Box app. From this point forward you can’t access Box files inside Files, you’re redirected to the Box app.
Is Box going out of business?
by Johnson Brother on 2021/07/25 02:20
Be very careful before you put your company data in this app. I have been quite happy for 5 years with them. Now We are having severe problems with box data and the have no way to call them and thier customer service won’t respond. I can’t help but wonder if they are having big internal issues
Students file transfer DREAM!
by joasdfkhas on 2021/01/26 02:23
Google Drive, doesn’t work. Icloud, i have a windows pc. Dropbox, expensive. Box :) I’m a student right now so I use the free plan. Although this has been the best cloud service I’ve used so far. For now i just use this like a clipboard for files. So ill download a file into box on my IPad, then open said file on my pc. I might download a pdf on my PC and then drag an drop in in box, then read it on my phone or iPad. I love the free tier, and really hope that box is financially successful and is able to maintain the 5gb free tier. In time when I have a steady job, Box is one of those services that did me good for years, so I intend for this to be part of my working adult subscription budget.
Something happened
by Ram99205 on 2017/10/10 02:18
Something happened, and a five star app went to a two or three star app. Thankfully, it appears that I don’t have to login each time I open the document. However, many of my pictures will not show now. Something is wrong with this new iteration. This has been a stellar app, and no doubt will continue to be, but somethings wrong with this version.
It’s Good but Needs Updating
by Beotchcityxox on 2021/08/13 17:20
It’s alright, but it is extremely glitchy. It takes so long to download just a couple of files and if you exit the app for too long it will cancel all those uploads and you have to restart. It also is confusing as to how many files get uploaded so you’re unable to keep track because the number is inaccurate. I like how much storage it has and it is pretty easy to use, just needs to fix those design issues.
Last update not good
by Mega-mojo on 2020/06/02 17:33
The app was working just fine until the last update. I was able to listen to audio files continuously even while working in other apps. Now I have to keep the app open and the audio file will shut off randomly between every two and five minutes. Which also means I have to keep tapping the screen every few minutes to keep listening. This isn’t working for me and it’s seriously inconvenient. May have to move everything to Dropbox.
Fatal Bug: “Not a priority to fix it”
by AlbuquerqueFan on 2019/01/09 20:49
The app is otherwise great, and would receive a 5 star review if it weren’t for a fatal bug that their support said they were aware of, but they have no plans to repair. When writing in a box note, the bug causes the cursor to jump away from your present location frequently, rendering the app impossible to use for box notes. If you use box notes, the app is almost unusable because of this. Our enterprise does, so this is disappointing. We opened a case, and they said they were aware of the bug, but have no plans to fix it. Some bugs aren’t a priority, they said. Reassuring, right?
10+ years and still LOVE Box
by An-Island-girl on 2021/08/15 19:28
I’ve been using the Box cloud service for many years now and have never had anything but a great experience. At the time I was not familiar with cloud services. Box has continued to update the app as use for such services has changed over the years. I often suggest the service to others.
Will not refund money
by mikecarpenterxray on 2019/02/28 18:26
Ordered by mistake, spent one hour the same day trying to find email or someway to contact them, they lead you to a website that you have to register your name and so on!!! Please don’t purchase!!! Today I finally had opportunity to request refund and immediately had response that I do not meet requirements for a refund!! BAD EXPERIENCE!! No customer service at all!!!!
New update makes it useless
by MusicFan312 on 2020/01/15 23:11
I’m a musician. I send new mixes to band members all the time using box because it has been an amazing thing. The last iOS update and box update does this: I get logged out ever 3.5 mins and have to re-enter email & password and if I’m playing new mixes via Bluetooth it stops playing because I got logged out. Can’t even finish a song via Bluetooth. Frustrating for sure, been happening for a few days and I’m trying to work on the final mixes for a new album due for release in feb 2020 and can’t use box. Going elsewhere for now, probably be back if this gets worked out.
Musicians look no further!
by Jasonhemphill2nd on 2019/05/22 16:59
Box is bar none my favorite way to transfer sessions, takes, and mixed down finals to clients. I use it nearly everyday. Do yourself a favor, pick it up. They are constantly updating the app to make it easier and easier to use and I am very happy with the changes even after 4+ years with the service. Box, You guys are awesome. Keep up all the good work!
Poor MS Office Integration
by PennCCRN on 2019/08/09 01:47
The iOS Box app doesn’t function with the iOS MS Word and other office after this last update. Im fortunate that my company has both OneDrive & Box so I moved my storage to OneDrive after the MS functionality is no longer supported. It integrates and works much better. It does seem to work better with the web and on my laptop but it really doesn’t work with the iOS app.
Forget playlists
by Googoyle on 2018/12/31 13:57
Even after contacting Box two years ago then once more recently, they appear to refuse to allow audio files in a folder to be manually re-positioned for playback per the user’s discretion. BOX OFFERS NO OTHER OPTION BUT BY DATE. Even if you start a new folder and transfer individual files in the order you want them played back, this app STILL ORDERS THEM BY ORIGINAL DATE ONLY. A good app otherwise for general storage, but FORGET CUSTOMIZED AUDIO PLAYBACK LISTS for now. Must be too much like “rocket science” for Box, I guess.
Newly unusable
by mi.mo on 2017/09/26 12:25
I’ve been using box on my iPad, iPhone and computers for years. As of a couple of days ago, the app on iOS is asking me to sign in a new every single time. Because I have two step verification turned on, this is a serious hassle. Is there some weird security issue going on with Box? Are you all trying to earn more money from those of us who have been with you for a long time asking us to subscribe or something? (schmucky if so) Or is this just some terrible bug? In any case I do not, emphasize not,recommend starting out with this app it it is new to you until the Box folks repair it.
Excellent Customer Service
by Harrrrrey on 2020/03/25 08:22
My account was suspended for reasons unknown to me. I was denied access and submitted a request for help per the sites institutions Within the week I got a reply that my issue was resolved and apologizing for the occurrence. I was able to log in and my files were still there. Thanks!!! My Dropbox account has been suspend
This app needs an upgrade
by Tupac's Cousin on 2019/08/02 03:10
This app would be great, IF it actually worked. Unfortunately, majority of the time, it doesn’t. Or if it does, it’s AWFULLY SLOW. Good luck uploading large files or a lot of small files it once.. What should normally take maybe a few minutes to upload will take FOREVER with box.. I’m talking an hour or more. Also, it often won’t load pictures/videos AT ALL. It will literally show a blank screen instead of loading the picture, no matter how long you wait. Bad functionality all around.
Rating Trends
40,80,66,65,66,68,60,35,72,90,74,63,69,48,58,66,75,29,103,75,57,45,72,92,79,74,83,45,23,69,78,71,87,76,52,36,8,73,71,89,34,0,0,197,93,75,74,70,56,33,53,73,72,82,70,42,30,60,62,73,65,77,38,25,62,79,87,95,62,41,31,33,93,62,101,51,47,17,55,64,84,81,58,38,32,67,77,70,70,61
All Versions
4.0
159,948 total
 5
133,986
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13,560
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5,211
Current Version (5.7.8)
5.0
148,269 total
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128,995
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11,827
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3,169
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1,113
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3,165
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App name
Box: The Content Cloud
Description
Your content. Your terms. Take the Content Cloud with you to seamlessly and securely capture, scan, access, create, edit, annotate and share your projects, files and documents. Whether you're collaborating with coworkers, or scanning and protecting personal documents, stay connected and manage all your content with 10GB of free cloud storage. With Box, you: • Securely connect to all your content anywhere, anytime • Find exactly what you're looking for when you need it • Review and comment without switching to different apps • Scan, record, and upload content seamlessly • Tackle to-dos and capture ideas with note-taking and audio recording • Share photos, videos, presentations, and other files -- ** Featured by Apple in Best New Apps and Best New Business Apps ** "Box is an excellent choice for viewing, editing and sharing your files securely in the cloud." ‐ CNET Manage and quickly locate files: • Upload and view hundreds of files types, like PDFs, Microsoft Office files, Google Workspace docs, and many more • Create Box Notes to jot down ideas, manage to-do lists, and coordinate projects in real-time • Work offline with access to files and folders • Search for files by name and content type in real time • Search within PDFs, Microsoft Office files, Google Workspace docs, and more • Edit, e-sign, annotate, and more with hundreds of partner app integrations Scan, capture, and save to mobile: • Scan anything from receipts and invoices, to documents and contracts, and OCR (Optical Character Recognition) converts files to searchable PDFs • Capture, edit, crop, rotate and recolor photos • Record audio and video; review before upload with pause and resume controls Collaborate and share content: • Securely share content with coworkers, friends, and family with a single click • Work together in real time with Box Notes • Type or draw in feedback on multiple document types with Annotations • Transcribe handwriting to typed with Apple Pencil on iPad Secure your files and protect privacy: • Prevent leaks across both company and personal devices • Meet policy requirements and guard your data with enterprise-level security and compliance, file-level encryption, and security controls • Choose from flexible EMM options for device- or app-level control 10GB of free storage: • Get the flexibility you need while keeping life’s most important content accessible with a free Starter plan for secure content capture, storing, and sharing. Subscribe to the Personal Pro plan for $79.99 per year to receive 100GB of storage and a larger file upload size of 5GB. Your subscription will renew automatically each month and payment will be charged to your iTunes Account within 24 hours prior to the end of the current period. You can turn off auto-renewal by going to your Account Settings after purchase. Cancellation is not permitted during the active subscription period. Terms of Service: http://box.com/static/html/terms.html Privacy Policy: http://www.box.com/static/html/privacy.html
Super!
by Gilbertofm on 2022/05/16 18:19
I’m very happy using Box.
A Permanent Fixture in My Home & Work
by Naj in Tulsa on 2022/05/05 15:42
I love this app, and I love the functional updates they provide. Secures my information and enables me to access it anytime, anywhere.
OK
by WLGPC on 2022/05/03 18:26
Pretty good. But it does not interface well with top word processors like WordPerfect. I have repeatedly tried to talk to them about the problems but they don’t seem to care much.
Dysgenic
by cjsjzkxij isoso on 2022/04/30 11:31
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Convenient
by trsnxjxjskz on 2022/04/28 23:03
I it would be cool if the albums were more organized and easier to access
Horrible Tech Support.
by ridwan0023 on 2022/04/27 21:34
Can’t open an account on box. So i reach out to their team for help. And after 6 days they tell me no help for those who try to open a free account. So why th did you guys keep a free option? And what horrible business ethics this is! Disgusting.
Box #1 for Documents
by BCS 2019 on 2022/04/24 17:29
I’ve had a box account since they launched I have I have used it the entire time just keeps getting better every year I am grateful for the services J Plummer
How does this have app have a 4.8 rating?
by IsaacSkywaker85 on 2022/04/14 20:34
Was very happy when I began using Box, four years ago. It’s gone downhill. App is very unstable, buggy, and crashes almost every time I use it (I wish I was being dramatic but I’m not). I’m not sure what the last couple of updates accomplished, because my files take forever to load, if it doesn’t crash before they do. Box if you’re listening: DO BETTER!
Beware, they will scam you
by dtd143 on 2022/04/14 17:46
The $5 monthly plan “can” have up to three users. What they don’t state is that even if you don’t use the other two spots, you still pay for them. Why does it matter? That $60 you thought you were paying turns into $180. They also refuse to refund anything. Long story short, look elsewhere to spend your money because you’ll get scammed with box.
I want to cancel and I can not. Just charged 120$ no way to contact anyone
by kvargo3298bella on 2022/04/12 18:32
Very unhappy want to cancel and I can’t. There should be an easy way to cancel this and not be forced to pay $120 very unhappy please cancel asap and refund.
Issue on iOS 15.4
by iT'sUpToMe Productions on 2022/04/05 21:52
When I select files and because the file names are a little too long so I decide to turn my iphone in landscape view then the selection disappears so I have to re select again the files I want to move. When selected in landscape view and if I turn back my iphone in portrait view then the selection disappears again …
Fantastic app secure and easy to use
by troncosomath on 2022/04/05 16:00
I love the app and the service in general. Their storage is amazing and incredible secure. The app is also easy to use and Box provides a lot of free storage for free :)
Uploading photos
by productivity1234 on 2022/04/05 13:46
On an iPhone uploading photos to box is limited to 10 photos at a time.
The Joy of the BOX...
by DukeNobles on 2022/04/04 23:56
So happy for the box and it’s features.
Box is the best
by Mahowalds on 2022/04/03 15:04
I’ve used dropbox, SharePoint, one drive etc., and box is the best. It renders the most quickly on my phone, it has a built-in runtime player for video even during preview, and the file system is reliable. The admin tools are first rate, and the helpdesk cares and is very quick to respond. I love Box!
Well...
by Stepwild on 2022/04/03 14:26
The app is still unstable. It crashes while scrolling through folders. It still flickers. Files are very slow to open. And it freezes up occasionally. The new add/upload button is nice, but I'd rather see the app be more stable and work properly.
Work app
by employee 36 on 2022/04/01 13:07
I use this app everyday for work. I think it’s pretty good and the problems I have maybe because of how my employer has set it up.
Inconsistent and incompatible
by dmhua on 2022/03/29 15:14
This product does not play nice with Linux. Also, it does not backup files with certain extensions. For example, .lyx files are not automatically backed up like .pdf files are.
Good interface and works wells
by yam99055 on 2022/03/12 15:08
I havent had any issues with this app. I use it for work, and it helps having this app open on a tablet while working on my computer.
It good
by teltales on 2022/03/01 13:59
Good storage app
Can’t recover my pictures
by cc4 life on 2022/02/28 19:03
I can’t log in whit my Email it said error and wrong password I had this application for about 4 years and now is not working
Cannot fine-tune access rights at the folder level
by pkfnyc on 2022/02/27 21:24
This is a major gap - I frequently have a need to control access by folder and I can’t with the current product. This is essential functionality. Adding this feature should really be the highest priority item for the company in my view.
Awesome
by Tcmmb5 on 2022/02/26 21:44
Awesome
Files
by felixyannie on 2022/02/24 20:47
Best app to keep all my crochet files. Love it.
Box
by Aeroedel on 2022/02/24 02:03
I had signed up for a 14 day trial, providing my cc info as they specified and instead I get a receipt for a years subscription for $520+ cancelled immediately next morning. Always thought you get the trial offer first without being charged then go ahead and collect on subscription once the 14 days has elapsed. Very unethical to me.
Great service
by alonekaium on 2022/02/21 03:51
Greate storage service, i m using for 8 years
Speed up
by raisinbrandyn on 2022/02/20 01:19
I would love a speed up video feature
Box is great
by Cypress Texas on 2022/02/17 02:26
Thank you Box for all the new features over the last year.
It’s muted!
by Ma xingfu on 2022/02/16 19:29
Can’t use speak feature.
Can’t Even Login with Google
by AlphaStunner on 2022/02/03 04:55
Where the heck am I supposed to be able to sign in if I don’t even have the option to login via Google with this app… gross oversight. PMs for this app seem to be amateurs. Even signing in first via Safari doesn’t work. How is this app so highly rated if users can’t even log in? Please explain that to me.
Good app, lacking full functionality
by Joshua Briscoe on 2022/02/02 11:26
The Box app works, and for 90% of the uses, it’s great. I don’t understand why it lacks the full functionality of the website though. Two features would make this a five star review: being able to download multiple files from Box (as it is right now, you have to open each file and “share” it to download it individually), and being able to save bookmarks/links. Since I use an iPad as my primary computer, I can’t even open the Box website - it automatically redirects to the app. So if I have to do either of these two things, I have to use another machine. Thankfully I can batch both of these processes, but it’s definitely a drawback if you do them frequently.
Ready to use and ample storage, even for the free version
by quo do go to on 2022/02/01 01:07
Used for years and live it.
Comments, File Versions and Default Note Timestamps
by Zae X on 2022/01/28 21:55
Firstly, the current UI does not allow for comments to be resolved. It seems as though comments were added without thinking about the use cases. Secondly, using the Apple Pencil to fill out a document that saved in this application opens a strange “comment“ version of the file. The user is actually writing on the document but it’s being saved as a comment. The user has to select “Save“ in order for the writing to remain on the document. On an iPad, the word save does not appear in it’s entirety because of the number of letters in the action item. The actions icons are poorly designed and not at all intuitive. Thirdly, there is a pervasive on-screen glitch whereby there is a bright red error message about a failure to load a “file version” in the comment section. Closing and re-opening the app does not resolve this error message Fourthly, the default name assigned all notes is a timestamp which includes hours, minutes and seconds. Almost no real world user needs that amount of specificity. The current format makes no sense - e.g. 2022-01-28 12:50:33. I find it strange that the most recent update has focused on video features while text-related functionality issues exist which probably involve a much wider base of users. Do the core thing well before moving on to other things. I am confident these issues can be patched.
Box is weirdly protective of your files. Access is restricted.
by now you've done it on 2022/01/27 16:38
I hate that I can’t just log in on the apple and download my files. If I attempt to share, it only gives an option to invite collaborators or email it. Meanwhile I can only use the file on my iPad. It’s dumb, and doesn’t make any sense. If it wasn’t included with my university account, I wouldn’t even bother.
Box is good but can be much better
by Mac Flerkin on 2022/01/26 21:29
The navigation of files could be more intuitive
Disaster under Mac OS Monterey - support is practically non existent.
by pklee on 2022/01/26 03:54
We used to like Box. But all good will has been destroyed in the past two months by the absolute lack of support to solve very, very serious syncing problems. I have an open ticket with no resolution to my problem. After weeks of asking for more help I have been shunted to a specialist who gives me an unclear set of instructions that I fear will destroy my data. I asked for a phone call but I have received no response in writing or by phone. Very, very disturbing. No amount of pleading will get you a real live person to help you solve syncing problems. We pay monthly for five users but that seems to buy us nothing. Somebody at the very top of this organization isn’t hearing or doesn’t care that their support system is not working! Too bad they used to be a good company.
Superbe
by effhhvcxf on 2022/01/25 16:42
Thanks
Why the need for a password
by eric Pappas on 2022/01/20 13:55
It’s my phone. Why would you need a password ever time I open the app up? Truck inventory is the most likely thing I use it for. You would think that it’s what would come up first.
Completely Broken For Photo Uploads
by Random Scribbler on 2022/01/20 11:39
When I try to upload a photo from the photo library, the app puts up the photo picker. I choose a photo. The upload fails with “an error occurred”. I suspect that this is because the filename that’s generated is very long and has a / character in it. Box doesn’t allow filenames containing /. Either Box is generating a filename that doesn’t meet Box’s requirements, or the iPhone is generating the name, and the developers at Box don’t know what to do with it. This is supposed to be “enterprise-ready”? You lost me at the amateurish “an error occurred” message. Yes, dear, I understand that an error occurred. Perhaps you’d like to share the reason? I’ll give DROPBOX a try instead.
Awesome
by Murtaza Masood on 2022/01/20 04:04
Box offers world class cloud content management.
Avoid. It’s useless and there is no support.
by PeevedInPennsylvania on 2022/01/19 22:05
You can upload documents. But no one can view or download them. It’s completely unnecessary. There are thousands of better alternatives. Save your self the trouble and use anything else. Literally anything.
PLEASE UPDATE!!! IN 2022
by Apollo Jetson on 2022/01/03 01:53
App works great but please issue an update for when u listing to an audio clip. The share button is only clickable once if u try to use it again for another audio clip in your library u have to exit out the app again to click anything from the share menu tool bar at the bottom.
the best storage app
by snamone on 2022/01/02 18:29
The mobile box app is so easy to use and has great features.
Viewing anything in app is abysmal
by Nathan218 on 2022/01/02 05:18
I love Box’s service but many aspects of their app are unbelievably bad. I cannot swipe through PDFs or Powerpoint documents without having to make three very exaggerated attempts for the app to realize that I wish to go to the next page. There is no ability to tap to advance pages. Additionally, these swipes often open the app’s “Activity” side pane which is absolutely useless to me. Please fix these issues to make the app usable!
Doesn’t work
by CA DogMom on 2022/01/01 19:16
Trying to reconnect to my Outlook and keep getting page not found error. Support was useless and told me to contact my IT dept when I’m a small business owner with no IT. It worked just fine until the last update.
Dishonest pricing and features- customer service repaired somewhat
by LRW09 on 2021/12/23 21:31
Update - 12/23/21 credit where credit is due, after much back and forth customer service has refunded me the money I felt I was owed and has done as much as they could to make things right. I still don’t like the way the subscriptions are advertised but at least they took the steps to correct things in a fair way. Update - 12/19/21 After they responded to this review and asked me to reach out to Box customer service, I did. On the same day they responded here they billed me $79.99 to renew a subscription through the apple store, after I had just subscribed for a year in October (mentioned below). When I asked for a refund of that $79 their service team agreed that I shouldn’t have been billed since I upgraded my subscription, but referred me to apple’s customer service to collect my refund. There is no effort to help me resolve this issue at all, it’s very clear they are trying to do the bare minimum they can while holding on to my money that they shouldn’t have taken in the first place. I subscribed for the $180/yr “personal pro” package in October of 2021 which at the time allowed me to upload files up to 5gb with only 1 user seat and it worked fine for a little over a month. A week ago on 11/24/21 I was able to upload a 4.4gb file no problem. Now I login today on 11/30/21 to upload a similar file and it’s telling me my file size limit per upload is 2gb and my package title in the setting screen reads “starter”. On the upgrade screen the pricing for the business package says “$15/mo paid annually” and includes 5gb file uploads. Since 15x12=180 and I just paid $180 in October and was able to upload files up to 5gb previously, a rational person would assume there’s been some glitch and I should be able to get my old capabilities back with a little help from customer service. No no… I get on the chat with customer service and I am informed that “no the packages haven’t changed” and “you’ll have to upgrade”. I give the receipt number showing what I paid and explain that I was able to upload larger files previously, and ask for them to fix it. I was told “the only way to be able to upload 5gb files is to buy the business package that for $15/mo per user” Come to find out the new package requires a minimum of 3 users, so really it’s not 15x12=180, it’s 15x12x3=$540/year. That’s 3 times more than what I paid in October and they want me to pay that now just to receive the same exact thing I already had. Shady, dishonest advertising and terrible user experience.
Super easy
by BrotherBook on 2021/12/23 19:20
Easy to use
Best online storage
by Coolaquarius210 on 2021/12/22 01:06
I love the capacity and easy use to up and down load my data
Great service
by Azortan on 2021/12/19 18:43
Been using Box for awhile and I have nothing to complain about. App works Brest across Apple and google.
Uploads HEIC photos that Windows can't open
by mfermier on 2021/12/17 17:19
The app is okay, except two things: 1) when you upload photos from your iPhone library it uploads HEIC files that windows computers can't open. It should convert these to JPEG files. 2) when you are zooming around on files, like construction drawings, it always tries to slid your down out of the file and back to the folder. It's terribly annoying.
Difficult to use.
by RobinCR on 2021/12/11 13:03
We’re it not for the official communications of the Baha’i Faith through this media I would never use it. Difficult to use and print out. I will never use it for myself. In fact part of my password is I hate Box.
Very helpful
by Momofstuds on 2021/12/07 17:47
Having all important docs at my fingertips on the go.
Awesome
by ProsperityMom on 2021/12/07 03:42
My go tostirage
Good cloud storage
by Annasopranna on 2021/11/26 18:20
Would give a 5 star but log in is difficult
No thanks
by ughjihy on 2021/11/24 21:27
PU very limited not creative
Crazy complicated world makes sense when you use BOX
by Pompano Paolo on 2021/11/24 12:54
All those little pieces of paper that are impossible to find, that are impossible to file, and those pieces that create mounds of clutter in the corners of drawers and boxes in closets… Box has restored my sanity and sense of ease. Thankfully and joyfully…BRAVO, my son for introducing this special gift to me! Paul F.
Uploading content
by Yesse27 on 2021/11/23 23:09
The content takes wayyyy too long to upload!
Couldn’t live without Box
by Ratetron2654 on 2021/11/23 14:55
Been a user for years. Box has been a great tool that has helped me personally and professionally.
My review
by Asmh4real on 2021/11/21 06:05
It’s the among the best app to save ur pics and vids I love it
Huge BOX fan!
by AccessFred on 2021/11/12 00:55
BOX has been our file server for 2+ years now and it’s been perfect. Everything is easy for our team and we all have what we need, wherever we are. Made the transition to remote working during COVID-19 shut downs easy.
Trouble accessing documents
by tellitlikeitisbiiiiiiiich on 2021/11/10 19:34
None of the previews show up for me. I have to open the documents on my Microsoft office app to see anything, but when this happens it stops my coworkers from being able to access the document. Frustrating because before I had to download the app, I had no trouble accessing my documents online.
Love this app
by BlanchfieldAFD on 2021/11/10 02:54
Very easy to use, much better than Dropbox.
Just another cloud storage.
by JD 521 on 2021/11/09 15:37
Just another cloud storage. Better than all the rest….NOT!
All my files are deleted!!!
by redghjkl on 2021/11/06 11:44
Signed back in after a while, and all my photos are gone!
This would be great, if they didn’t constantly ask for a rating.
by ColumbiaKiter on 2021/10/31 17:56
Love box, fix this bug please.
Awesome
by 0@($😳 on 2021/10/29 14:53
Very Helpful
Cumbersome
by tia10monster on 2021/10/27 16:13
Haven’t been able to log back into the app in days. The app just gets stuck on a gray login page that doesn’t load.
Not working properly
by Hyland RF on 2021/10/23 14:31
Every time the phone updates this app stops working properly it’s beginning to become more of a hassle than it’s worth capture no longer auto crops or detects a document after the phone updated to iOS 15
Slow
by Dr Susu madi on 2021/10/22 12:33
Super
Huge header on iOS app, very little usable space
by JetLawyerIN on 2021/10/20 21:03
For reasons that I do not understand the devs of the iOS app choose to make the header huge. It’s a third of the vertical screen real estate. It leaves insufficient screen space for what matters: my data. Seems like it would be an easy fix. If they change it I’ll reconsider switching over from Dropbox, but for now this app just kills it for me. And I have the biggest iPhone screen size there is!
Used to be good.
by Rimshak on 2021/10/17 16:05
This app continues to be buggy. Uploads will continuously fail. The server is slow as can be. Even on a 5G network uploading, it will pause forever between photos and the speed will be limited on the upload or download. I’m even paying $10 a month for this. It’s not the freebie plan.
Awesome! Love it
by Valeria0215 on 2021/10/15 19:50
So convenient and easy to use!!!! Love how organized this allows me to be! And free gigs?? Im upgrading! Thank you!!!
Clunky and archaic
by Astrid-ite on 2021/10/15 11:09
Quite honestly the worst cloud storage experience you could imagine.
It has always been garbage
by ShaunKing on 2021/10/14 03:07
This app and company only exist because of the enterprise IT community who overstate security risks. Basically what that means is that this software company just waits until Dropbox and Google Drive developers program innovation and then they try to copy it after they work around the IP and patents.
Good app, recent change was not a positive
by rmitchell68 on 2021/10/12 16:16
Rather than have favorites up front, a recent app update moved them into a Collections sub-menu. Unnecessary extra steps to get to your folders. Some of us in the corporate environment work all day in folders we aren’t the Owners of, so they aren’t in the primary home menu.
LOVE BOX!
by jseaburn on 2021/10/01 15:37
A great app that is easy to maneuver!
Terrible for music playback
by Post it9876 on 2021/09/28 18:34
I use this app a lot for audio files and it takes forever to stream a file for playback. Even once it plays, it tends to buffer quite a bit
Great app but it need optimization
by Zombie322 on 2021/09/28 13:11
The app is great and all but it consume my battery even when I’m not using the app and turned off background activity. I still see the app in battery’s settings with background usage. (Note that I’m not even uploading or downloading any files from the account)
Buena para tener música en la nube
by jmhtz7 on 2021/09/26 23:52
Es muy buena opción para guardar música y poder reproducir.
Free accounts are slow accounts
by pglazzari on 2021/09/25 19:07
I’ve had my account since 2012. It’s a free 50 gig account and in the last two years they have slowed the use down. Also it crashes and when I reinstall it I behaves the same. When I play music on it it crashes. No support!
Easy to hack
by Tathagath on 2021/09/24 07:31
To hack all you need is password and username.
Great job
by hhggjgfhvcbhgcj on 2021/09/22 18:10
Nice website!
Hello Box
by Fouriertransform browne on 2021/09/14 17:52
If and when you have a strong signal , this box thing is easy to use . It’s quick to find an apn record like 071-320-024 . The icons are adequate . That’s all from me !
Easy access
by Hamhauk on 2021/09/12 22:33
Perfect for those on the go
Accounts upgrade
by represent Cleveland on 2021/09/03 19:20
The site auto upgraded me from 3 to 4 accounts when I was switching a contract email address, this should be updated instead of auto upgrading the licensing.
It just works
by Commander colt on 2021/09/03 02:10
Box is great on all devices excluding the M1 macs. This is clearly more geared to Windows computers but it works on IOS if you are in a pinch.
What happened?
by SubwaySurferLikeYurMom on 2021/08/28 04:12
Used to be a fabulous way to store pics, and videos. Used to be able to make folders with dates, names etc. You can still do all that! But now the stuff you put in, is not visible…. Nor will it load. I can’t get them to download either. So all my stuff is gone. I trusted you Box…. I hear they won’t be fixing these issues either. Go with Google drive. Avoid this garbage.
Amo esta apps es muy fácil de utilizar!
by andrimar Garcia on 2021/08/26 18:10
Lo que más me gusta es la opción de guardar solo las fotos que yo selecciono! Me encanta
Can’t sign up
by Rapidash74 on 2021/08/24 14:47
i need this for class but it but it crashes every time i try to sign up
Passwords
by Dr. John A. Hubbard on 2021/08/18 21:20
I cannot write a review without resorting to profanity. Suffice it to say you have caused me unnecessary pain and time. I will not use it again. I know a more worthy competitor will come along and put you out of business.
Easy and convenient 👍
by first time user 12345 on 2021/08/16 16:34
Suggest to add a bulk download option (photos) for the iPhone app
10+ years and still LOVE Box
by An-Island-girl on 2021/08/15 19:28
I’ve been using the Box cloud service for many years now and have never had anything but a great experience. At the time I was not familiar with cloud services. Box has continued to update the app as use for such services has changed over the years. I often suggest the service to others.
It’s Good but Needs Updating
by Beotchcityxox on 2021/08/13 17:20
It’s alright, but it is extremely glitchy. It takes so long to download just a couple of files and if you exit the app for too long it will cancel all those uploads and you have to restart. It also is confusing as to how many files get uploaded so you’re unable to keep track because the number is inaccurate. I like how much storage it has and it is pretty easy to use, just needs to fix those design issues.
Plz fix this nowwwwwwwwww
by aqqqq dr y on 2021/08/12 17:02
I can’t sign it says invalid catpatcha response
Useful but buggy
by brownie_13 on 2021/08/11 10:21
Buggy interface constantly gets in the way of using the mobile app. Instead of adding “cool features”, how about fixing the numerous bugs that affect using the app?
Very hard to use
by finn37 on 2021/08/09 05:45
I’ve set up a password, signed in and find nothing, later do it again, reset password still nothing
MS Office integration
by Kiki1344584f on 2021/08/08 22:39
Why does my MS office not recognize box folders on my PC?
Search
by Beery16 on 2021/08/06 21:41
I suggest a broader more intense search to find items.
Better than Dropbox
by Jondoebill233 on 2021/08/04 09:41
I love this app it can edit and also very secure
In The past i was very Happy
by Josh bx on 2019/12/02 16:27
Now with this new Bold font, i don’t like it at all! I thought it was some kind of error but seems like it’s not. Before you can scroll through your entire library quickly , now you just see some of you files when you open the app and have to search more. Just seemed like it was much quicker to scroll before, with your thumb you can just find stuff quickly like you were reading a e- book . Now it looks clumsy. Not happy with this look at all. Hard to complain when your getting 10 free gigs but i really wish they went back to the original that I had not long ago. I didn’t do any update, so not sure how this happened. Perhaps my phone did an automatic update. I have the iphone x. Not sure if it’s just my version of phone but I doubt it. :(
Sorry. Last Update Was Enough
by cjb3270 on 2019/01/19 01:55
We’ve used Box for years now. But I’ve noticed its not keeping up with tech changes other cloud drives are. Can’t play videos even after updating the app. It just says “preview image unavailable.” When I play songs or audiobooks, it doesn’t remember where you left off, in the event you need to switch apps temporarily. There are no playlist options I can use to add files to, to play them once the current file is done and automatically start the next one in a different Box folder. Also, when listening to an audio file, Box has the slider but doesn’t have the rewind or fast forward 10, 15, or 30 seconds buttons. Instead we need to manually slide back in case we need to listen to something again real quick. Well, what about if you’re in the car? It’s a pain. And worse yet, the app is always either crashing or taking too long to load the next file. Sorry Box but we need to part ways. I’ve found better now.
Best cloud service
by ZUMiller on 2020/12/10 19:31
Don’t be fooled! Box is way better than Dropbox. It works exactly how it should: it’s easy to organize and manage files. As a musician I love that it will play audio files in sequence, making it possible to make a mixtape or sequence songs and share. Great for hearing rough mixes on the go and sending them around. After trying SoundCloud, Dropbox, google Drive and others this is BY FAR the best. It doesn’t do any cute crap with the interface or try to curate your files; you can organize them exactly as you want. Plus it’s affordable. Fantastic job, Box people!
Apple reimagined the iPad. You should reimagine this app.
by mytw0b1ts on 2019/12/15 21:19
After Tuesdays iPad announcement, I’ve been thinking more and more about why I stray towards a laptop instead of my iPad. Apps like Box are exactly why — simple things like I can’t select more than one file at once to AirDrop. When trying to transfer from Mac back into Box on iPad the transfer shows as In Progress but yet after an hour it still sits at 0% completed. Apps are supposed to change the way we work (and at that hopefully for the better, more productive and easier) and yet this app makes me ponder why my company went with Box instead of OneDrive or Dropbox because this is not ready for prime time and its been out for some time, sadly. More recently trying to mark items as favorites I’ll be in the folder and it produces an error that the item no longer exists - the item that’s in the folder that I’m currently in and trying to make as a favorite?! Force closing, logging out logging in etc doesn’t fix it.
Good app, lacking full functionality
by Joshua Briscoe on 2022/02/02 11:26
The Box app works, and for 90% of the uses, it’s great. I don’t understand why it lacks the full functionality of the website though. Two features would make this a five star review: being able to download multiple files from Box (as it is right now, you have to open each file and “share” it to download it individually), and being able to save bookmarks/links. Since I use an iPad as my primary computer, I can’t even open the Box website - it automatically redirects to the app. So if I have to do either of these two things, I have to use another machine. Thankfully I can batch both of these processes, but it’s definitely a drawback if you do them frequently.
PLEASE... Fix your audio playback!!
by Bozzman70 on 2020/11/19 17:14
I love this service and what it can do for artists and clients alike... however, whatever your compression algorithm is doing to the audio is making this service very hard to continue to use. I upload 24bit 48kHz quick times to clients to approve my mixes, and I always tell them to download the files to their computers, and the audio playback is poor. Your program is making audio sound like an MP3 from the 90s! Swimmy and muffled highs, comb-filtering at times with random frequencies. I have read many complaints about this service from many other users about the audio, and after testing this personally, they are correct... your audio compression needs to be fixed / updated.
Disaster under Mac OS Monterey - support is practically non existent.
by pklee on 2022/01/26 03:54
We used to like Box. But all good will has been destroyed in the past two months by the absolute lack of support to solve very, very serious syncing problems. I have an open ticket with no resolution to my problem. After weeks of asking for more help I have been shunted to a specialist who gives me an unclear set of instructions that I fear will destroy my data. I asked for a phone call but I have received no response in writing or by phone. Very, very disturbing. No amount of pleading will get you a real live person to help you solve syncing problems. We pay monthly for five users but that seems to buy us nothing. Somebody at the very top of this organization isn’t hearing or doesn’t care that their support system is not working! Too bad they used to be a good company.
A step backwards
by fWol on 2019/12/04 05:11
Recently, Box added a feature that allowed you to open a Box Word document in Word so you could edit the document in addition to viewing it. Before that change, you had to go to Word and go through a process of adding Box access to Word, and then, within the Word application open up a Box file. Very unsatisfying and it was greatly helpful when Box added the feature that allows you to open and edit a Word document while in Box. Regrettably, this feature has mysteriously disappeared from the IOS iPad application. The removal of this feature, coupled with the still horribly slow (after all these years of hoping they would improve the performance) speed of the Box synchronization on the Windows PC, have permanently soured me on Box. All hype and vastly inferior to One Drive, Dropbox and Google Drive.
Great preview, except for Markdown
by SolidRate on 2020/11/13 09:34
I chose Box over a competing service because of the great file preview it offered: instead of relying on iOS's builtin preview, it makes a PDF in the cloud and displays that, so you can see your document exactly as it appears in its native app. It even does ODT files! Markdown preview was another great addition and worked for a couple of years, but for the last several months, I have gotten a blank popup every time I tap on a Markdown file. I reported this in the Box forums, but got not reply. So you only get 4 stars until this is fixed.
Quit fixing things that aren’t broken!
by luvsevrything on 2021/04/04 15:04
The Box app used to be great. Now, not only is there an annoying sidebar overlay that randomly shows up, my files are basically inaccessible. Same issue everyone else seems to be having. The app freezes after looking at a page or two, it takes forever to load pages, it’s a mess. And it does this on PDFs I have marked as available offline which, you’d think, would make access faster! Nope, not unless I turn wi-fi off on my device. Also, it’s slaughtering my battery life.
Wish box was google drive
by Chalapathi on 2019/03/04 03:53
I really wish box app and service was at least 10% of what google drive offers. The app for iPhone is very user unfriendly and the app on Mac is useless. As an example, when I am syncing files in Mac with box, there’s no status indicator nor a way to pause sync - amazing how google supports such features. Moreover, there’s no way to pick and chose what folders I want synced on my Mac - I have 3 Mac that use from time to time and each for different purpose. Box just dumps al folders to every Mac - google drive handles this feature amazingly well. Useless for me so far
great app if you use it right
by ypolak on 2018/12/23 16:03
i use box app along with goodreader. goodreader allows me to do all the fancy stuff and interact with the other apps on my ipad while using box as a depository for my data. box app is great for adding, deleting and backing up files. if you want all the full features of box then use the browser not the app. most of the complaints seem to revolve around trying to get box to do more than intended. as far as battery drain that one user complained about i have no idea what they are talking about since i have never had this problem. box allow user to stay logged in all the time so again not sure what this user is complaining about. i have used dropbox but switched to box as i find it much easier to use. although dropbox does integrate with many more apps. for people using apple products this should not be a big problem since almost all of these apps also integrate with icloud.
Battery Hog
by Debford1 on 2018/01/14 17:14
When I first downloaded box I loved it. Then all the sudden it was making me have to sign in every time with the keypad I had it set for my fingerprint sign it. Then all the sudden I started noticing my phone‘s battery was being drained drastically. Thought maybe it was another program I had installed so I uninstalled the other program, and no the battery still kept draining. My husband had installed box on his iPad Pro and on his phone also and he noticed his battery going down fast. Unfortunately we had to uninstall box from our tablets and phones I really like the concept of the app and I hope that you can get this fixed it is a great app and would love to use it.
Getting things done!
by Rod Regas on 2021/03/24 02:20
I’ve been using Box for a couple of years now as a way to share music files in production for musicians on the go, originally to let them listen to concept songs between gigs. Once the pandemic hit I was glad we had the infrastructure in place to support all the phases of the pre and post production cycles so we could keep moving with developing original tunes, our new way of getting things done! Thank you Box for making this possible.
Frustrating
by Ladylonglocks on 2021/04/11 14:49
Why do I have to keep renaming files because Box reverses my file name changes? This has been going on for weeks and happens several times a day. I initially thought it was related to reordering after a file deletion but that does not appear to be the case. No change to process seems to correct the problem. Please fix your annoying and time wasting bug. 5 Years ago: I use Box every day to move my art between computers and devices. The web page end of the app has been unusable for days, which makes the entire thing unusable. Please be responsible and test your changes before you make them public, this has gone on long enough.
Box Is Upping It’s Game
by DonutSprinkles on 2021/05/13 17:18
I have used Box for a number of years now. I have always found even the free version to be useful from a personal standpoint. Also, my company has a paid account. I recently attended a webinar and found a lot of tips and new functionality to be very informative. Last night I needed to share some rather large files. They were easy to upload with “drag & drop” and simple to organize in folders. Box Rocks!
Lost Bookmark Access, Constant Offline Syncing
by blender651 on 2020/11/03 22:42
The old app used to be stable and useful, but has recently lost two critical features. 1) the button for accessing bookmarks in PDF documents is just GONE. For large PDF documents in my business, this is a big loss. And 2) The offline docs require constant syncing, pretty much invalidating the usefulness of the feature. It’s also really hard to find the offline docs, which used to have their own main tab. the app has also been very unstable compared to previous versions. Not sure what happened with the developer team, but this version is a big step backward.
Reliable
by luvdetroit on 2019/10/06 17:16
I received my records timely and all items as promised. So far they’ve been available for me to view anytime I need in this app which I greatly appreciate. I haven’t had time to move them to a thumb drive. I’m not sure how long they’ll be available in the Box app. I couldn’t remember my password when first logging in and the support staff was extremely prompt, professional and helpful when I sent a message asking for help. I recommend this app for this reason and ease of use. 🙂
Box = finally the killer app we were promised....
by big_sloop_johnb on 2020/06/30 13:47
Remember “web 2.0” and all that talk about a killer app that would arrive from on high and change your life? It never happened, well, not until now. If you have any more than a few files to manage, prepare for the arrival of the messiah and for your life to change. Box is the killer app you were promised. Now repent, you Dropbox savages, there is and can be only 1 true Box, and this is it!
Works great
by Ron750 on 2019/10/05 08:06
I’m 63 snd suffer from Upgrade Fatigue. Just when I figure out how my Iphone works, they upgrade everything and I have to start over. So I’m pretty resistant to using new Apps, which usually adds new ways to torture me. I recently received a PowerPoint presentation that required me to download Box, and I love it. Very intuitive and easy to use. With IOS 13, it’s easy to turn a web article into a PDF, and store it in Box. Usually with IOS, I can never find my downloads. So Thank you for this App.
Overall genuinely satisfied
by rsherpa55 on 2019/07/12 16:32
free access. Using this you can see your downloaded files lined up with paper touch stylus that gives the feeling of paper when u turn it i.e when from 1 page to another. Logging into ur google or Microsoft account, after u link ur account with box, u can enjoy any documents sent you via email. It makes it super convenient to use it. Worth a try if you are looking to properly manage ur downloaded files (heavy size mainly).
Best Cloud Service
by Excellent714 on 2019/10/24 01:53
This is clearly the best cloud app of all. I have paid cloud apps with a tb each that don’t work. One Drive stinks. Dropbox is even worse. They have data that I need. Well they are supposed to have my data. Occasionally I see files saved to those appear on the cloud app. Takes weeks at times. The only app I can save files to on my computer and be sure when I look on my iPhone and see them is Box. That is what I need.
It does almost everything
by Marco Polo Mint on 2019/01/13 19:58
Since I decided to consolidate most of my digital life into Box, it means I’m also using it to view word docs, PDFs, and even listen to music. It doesn’t have the finer features of dedicated viewers or players but it does a decent job through previewing the files. Ideally some form of markup or notation within pdf docs could be saved for collaboration and future reference, that would be a hugely useful addition. But I love having access to my archives of documents, music, photos etc all within the same app.
APP IS FREEZING UP ON STARTUP
by ibdribbles on 2021/04/03 03:39
Use the app a lot between multiple devices and noticed several times during the day the app freezes up on launch...clear the app and launch again then it freezes again. Launch a third time and it starts up. Also noticed that when I try to view my documents or images while scrolling it may show the 1st, 2nd and third images but then the 4th image will be a blank image but the next will reveal. Try to scroll back to image it’s still blank page. Close and relaunch app and it shows the blank image but several images later it will be blank again. Using iPhone 8.0 with current apple iOS
Activity panel is maddening
by TocaLoverGirl on 2021/01/31 18:11
The default to display the Activity panel on the right side (a “feature” that wasn’t always there) is so frustrating. Having to expand it to show the whole doc (over and over and over) pushes me to switch to another device, which I otherwise really don’t want to do. Please get rid of it or at least make it an option instead of the default.
Great for teams using multiple tools
by Traveler72 on 2021/04/11 23:35
Box has been great to be able to work seamlessly with others who are operating on different platforms, many of which are heavily restricted in terms of using outside services. Box has been a secure and accessible platform for sharing weekly plans, maintenance tracking, and collaboratively edited files. Box Notes are a key tool for me in coordinating with staff and contractors.
Good app for workflow
by piranhadig on 2019/05/22 15:18
Great app for initiating workflow but cuts short for us in the music world. In short, DISCO picks up where you guys leave off. Neither do what I need so I have to spend twice the money in both subscriptions to get results. Would be nice to have everything in one app. Easy access to metadata and a better format for inputting that into songs. (metadata inputting, aiff to mp3 conversion, additional data input without losing original download link, applying a graphic - I.e. jpg - to the metadata). Your dt application is fantastic and love the cloud sync so I’m current on all 3 of my computers in various locations.
Works great except for storage count
by Yodle_odler on 2019/10/04 03:23
I’ve been using the app and service for over five years. The service is great except for one huge flaw. I have to submit Help tickets about 3-4 times per week so the box team can run a script to display accurate storage counts. Otherwise I’m locked out of any further uploads. Even if I delete files the total storage number does not change. This seems like such a core function for a file storage company and it should work. The box teams automated response hasn’t changed in five years. “This is a long term goal for our engineering team.” How much longer should I wait???
Sharing
by Prettiest_eph on 2021/03/05 11:21
The fact you can’t share files between each other make this app so hard for me considering I have many different t files I transfer back and forth locally I’m my phone and this app makes it impossible I mean if I’m wrong lmk I’d love to be wrong cause cuz it’s very frustrating haveing to make an upload online file then name n download each file which takes forever
Pretty good on iPad. Wish files would appear alphabetized.
by frustrated subscriber number 2 on 2019/10/17 02:14
This app works pretty well on my iPad. I wish that files in folders would appear in alphabetical order. I have been using Box a lot over the past 5-6 years, but I will probably will stop using it so much because of changes that they recently made to the laptop app. It has become really inconvenient to use since those recent changes.
Issue on iOS 15.4
by iT'sUpToMe Productions on 2022/04/05 21:52
When I select files and because the file names are a little too long so I decide to turn my iphone in landscape view then the selection disappears so I have to re select again the files I want to move. When selected in landscape view and if I turn back my iphone in portrait view then the selection disappears again …
Picture Imperfect
by ljz261 on 2021/03/22 18:49
I’ve been using Box for a few years now and the iOS app experience for images constantly seems to be getting worse. Swiping between images in a folder was always tricky and not as swift as the photos app in iOS but now when you swipe to see the next image the screen goes blank and you have close the viewer and select the image again to see it. Also when loading a folder full of images the images flicker constantly. No other cloud storage app seems to have this issue.
Better Than Dropbox
by ChelaGlez on 2019/08/14 16:54
I used to have Dropbox, and when Dropbox did an update, my password stopped working. I never changed it, and I was not able to get any support from them! I lost a LOT of photos and documents. Box is great for businesses too. Our business provided us with an account, which is where I was able to transfer many files when I moved across the country!
iOS 11 Files app used to work, not this release
by CIO-SB on 2017/09/24 17:53
The previous release of the Box app worked as expected with the iOS 11 Files app, add Box in locations, authenticate and see your Box files in the Files app. Updated Box app today (9/24) and Files now says you must authenticate in Box app. From this point forward you can’t access Box files inside Files, you’re redirected to the Box app.
Is Box going out of business?
by Johnson Brother on 2021/07/25 02:20
Be very careful before you put your company data in this app. I have been quite happy for 5 years with them. Now We are having severe problems with box data and the have no way to call them and thier customer service won’t respond. I can’t help but wonder if they are having big internal issues
Students file transfer DREAM!
by joasdfkhas on 2021/01/26 02:23
Google Drive, doesn’t work. Icloud, i have a windows pc. Dropbox, expensive. Box :) I’m a student right now so I use the free plan. Although this has been the best cloud service I’ve used so far. For now i just use this like a clipboard for files. So ill download a file into box on my IPad, then open said file on my pc. I might download a pdf on my PC and then drag an drop in in box, then read it on my phone or iPad. I love the free tier, and really hope that box is financially successful and is able to maintain the 5gb free tier. In time when I have a steady job, Box is one of those services that did me good for years, so I intend for this to be part of my working adult subscription budget.
Something happened
by Ram99205 on 2017/10/10 02:18
Something happened, and a five star app went to a two or three star app. Thankfully, it appears that I don’t have to login each time I open the document. However, many of my pictures will not show now. Something is wrong with this new iteration. This has been a stellar app, and no doubt will continue to be, but somethings wrong with this version.
It’s Good but Needs Updating
by Beotchcityxox on 2021/08/13 17:20
It’s alright, but it is extremely glitchy. It takes so long to download just a couple of files and if you exit the app for too long it will cancel all those uploads and you have to restart. It also is confusing as to how many files get uploaded so you’re unable to keep track because the number is inaccurate. I like how much storage it has and it is pretty easy to use, just needs to fix those design issues.
Last update not good
by Mega-mojo on 2020/06/02 17:33
The app was working just fine until the last update. I was able to listen to audio files continuously even while working in other apps. Now I have to keep the app open and the audio file will shut off randomly between every two and five minutes. Which also means I have to keep tapping the screen every few minutes to keep listening. This isn’t working for me and it’s seriously inconvenient. May have to move everything to Dropbox.
Fatal Bug: “Not a priority to fix it”
by AlbuquerqueFan on 2019/01/09 20:49
The app is otherwise great, and would receive a 5 star review if it weren’t for a fatal bug that their support said they were aware of, but they have no plans to repair. When writing in a box note, the bug causes the cursor to jump away from your present location frequently, rendering the app impossible to use for box notes. If you use box notes, the app is almost unusable because of this. Our enterprise does, so this is disappointing. We opened a case, and they said they were aware of the bug, but have no plans to fix it. Some bugs aren’t a priority, they said. Reassuring, right?
10+ years and still LOVE Box
by An-Island-girl on 2021/08/15 19:28
I’ve been using the Box cloud service for many years now and have never had anything but a great experience. At the time I was not familiar with cloud services. Box has continued to update the app as use for such services has changed over the years. I often suggest the service to others.
Will not refund money
by mikecarpenterxray on 2019/02/28 18:26
Ordered by mistake, spent one hour the same day trying to find email or someway to contact them, they lead you to a website that you have to register your name and so on!!! Please don’t purchase!!! Today I finally had opportunity to request refund and immediately had response that I do not meet requirements for a refund!! BAD EXPERIENCE!! No customer service at all!!!!
New update makes it useless
by MusicFan312 on 2020/01/15 23:11
I’m a musician. I send new mixes to band members all the time using box because it has been an amazing thing. The last iOS update and box update does this: I get logged out ever 3.5 mins and have to re-enter email & password and if I’m playing new mixes via Bluetooth it stops playing because I got logged out. Can’t even finish a song via Bluetooth. Frustrating for sure, been happening for a few days and I’m trying to work on the final mixes for a new album due for release in feb 2020 and can’t use box. Going elsewhere for now, probably be back if this gets worked out.
Musicians look no further!
by Jasonhemphill2nd on 2019/05/22 16:59
Box is bar none my favorite way to transfer sessions, takes, and mixed down finals to clients. I use it nearly everyday. Do yourself a favor, pick it up. They are constantly updating the app to make it easier and easier to use and I am very happy with the changes even after 4+ years with the service. Box, You guys are awesome. Keep up all the good work!
Poor MS Office Integration
by PennCCRN on 2019/08/09 01:47
The iOS Box app doesn’t function with the iOS MS Word and other office after this last update. Im fortunate that my company has both OneDrive & Box so I moved my storage to OneDrive after the MS functionality is no longer supported. It integrates and works much better. It does seem to work better with the web and on my laptop but it really doesn’t work with the iOS app.
Forget playlists
by Googoyle on 2018/12/31 13:57
Even after contacting Box two years ago then once more recently, they appear to refuse to allow audio files in a folder to be manually re-positioned for playback per the user’s discretion. BOX OFFERS NO OTHER OPTION BUT BY DATE. Even if you start a new folder and transfer individual files in the order you want them played back, this app STILL ORDERS THEM BY ORIGINAL DATE ONLY. A good app otherwise for general storage, but FORGET CUSTOMIZED AUDIO PLAYBACK LISTS for now. Must be too much like “rocket science” for Box, I guess.
Newly unusable
by mi.mo on 2017/09/26 12:25
I’ve been using box on my iPad, iPhone and computers for years. As of a couple of days ago, the app on iOS is asking me to sign in a new every single time. Because I have two step verification turned on, this is a serious hassle. Is there some weird security issue going on with Box? Are you all trying to earn more money from those of us who have been with you for a long time asking us to subscribe or something? (schmucky if so) Or is this just some terrible bug? In any case I do not, emphasize not,recommend starting out with this app it it is new to you until the Box folks repair it.
Excellent Customer Service
by Harrrrrey on 2020/03/25 08:22
My account was suspended for reasons unknown to me. I was denied access and submitted a request for help per the sites institutions Within the week I got a reply that my issue was resolved and apologizing for the occurrence. I was able to log in and my files were still there. Thanks!!! My Dropbox account has been suspend
This app needs an upgrade
by Tupac's Cousin on 2019/08/02 03:10
This app would be great, IF it actually worked. Unfortunately, majority of the time, it doesn’t. Or if it does, it’s AWFULLY SLOW. Good luck uploading large files or a lot of small files it once.. What should normally take maybe a few minutes to upload will take FOREVER with box.. I’m talking an hour or more. Also, it often won’t load pictures/videos AT ALL. It will literally show a blank screen instead of loading the picture, no matter how long you wait. Bad functionality all around.
Rating Trends
40,80,66,65,66,68,60,35,72,90,74,63,69,48,58,66,75,29,103,75,57,45,72,92,79,74,83,45,23,69,78,71,87,76,52,36,8,73,71,89,34,0,0,197,93,75,74,70,56,33,53,73,72,82,70,42,30,60,62,73,65,77,38,25,62,79,87,95,62,41,31,33,93,62,101,51,47,17,55,64,84,81,58,38,32,67,77,70,70,61
All Versions
4.0
159,948 total
 5
133,986
 4
13,560
 3
4,898
 2
2,293
 1
5,211
Current Version (5.7.8)
5.0
148,269 total
 5
128,995
 4
11,827
 3
3,169
 2
1,113
 1
3,165
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