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App name
Box — Cloud Content Management
Description
** Featured by Apple in Best New Apps and Best New Business Apps ** "Box is an excellent choice for viewing, editing and sharing your files securely in the cloud." ‐ CNET ** Now with Box Notes! Securely store, manage and share all your files, photos and documents with 10GB of free cloud storage from Box. With Box, you can easily: ・Have all your files at your fingertips ・Access your files online, from your desktop, and on your iPhone or iPad ・Share important photos, videos, notes and other documents ・Take notes and capture ideas easily on mobile ・Review your latest project and leave feedback on the go ・Stay in sync with your colleagues, friends and family Box features: ・10GB of free cloud storage to back up all your docs ・Photo and video upload ・High-quality viewing for 100+ file types, including PDF, ・Word, Excel, AI, and PSD ・High-fidelity PowerPoint presentations ・Offline access to files and folders ・Share huge files with just a link - no need for attachments ・Box Notes- for taking notes and working in real time with others ・Add comments to documents to leave feedback ・Real-time search ・Search within PDF, PowerPoint, Excel, Word docs ・File-level encryption and security controls ・Integrations with hundreds of partner apps that let you annotate, e-sign, edit and more Box helps you get your work done on the go. It's fast, secure and simple to use, so you can be productive from anywhere, which is the reason more than 25 million users and 225,000 companies use Box. Subscribe to the Personal Pro plan for $79.99 per year to receive 100GB of storage and a larger file upload size of 5GB. Your subscription will renew automatically each month and payment will be charged to your iTunes Account within 24-hours prior to the end of the current period. You can turn off auto-renewal by going to your Account Settings after purchase. No cancellation of your subscription is allowed during the active subscription period. Terms of Service: http://box.com/static/html/terms.html Privacy Policy: http://www.box.com/static/html/privacy.html
Almost perfect
by Frank Greeene on 2021/04/18 16:14
This is a fantastic app that has so many great features. They would definitely have a 5 star rating from me if they implemented the +or- 10 second feature for audio/mp3 files.
The WORST customer support imaginable.
by Dex-1 on 2021/04/18 00:52
Box is great until anything happens or until you have any questions. Then it goes from hero to zero really quickly. They will deactivate your account without any notification or warning. Do not use them for a corporate account, especially if you are a regulated entity and need to get someone on the phone or need customer support quickly. You will not get it. You will be forced to go to your regulators hat in hand saying “our 3rd party storage provider may get back to me in a few days”, and hope for leniency. The best you will get in terms of immediate customer support is an email with a link that may or may not work.
Box
by ASOK_1 on 2021/04/17 16:04
This is an great platform for storing your data. It is easily accessible from many devices & the security is excellent!
Ruins your photos and videos
by Pantera160170 on 2021/04/14 19:22
Box drastically lowers the quality of your photos and videos after uploading them. I tried it because I ran out of room on Dropbox, but I think I’ll keep looking for an app that doesn’t destroy my photos.
Bug fixes required!
by IsaiahL18 on 2021/04/12 14:36
App often freezes while trying to view and move my files. Save for online use feature crashes the app from time to time.
Great for teams using multiple tools
by Traveler72 on 2021/04/11 23:35
Box has been great to be able to work seamlessly with others who are operating on different platforms, many of which are heavily restricted in terms of using outside services. Box has been a secure and accessible platform for sharing weekly plans, maintenance tracking, and collaboratively edited files. Box Notes are a key tool for me in coordinating with staff and contractors.
Frustrating
by Ladylonglocks on 2021/04/11 14:49
Why do I have to keep renaming files because Box reverses my file name changes? This has been going on for weeks and happens several times a day. I initially thought it was related to reordering after a file deletion but that does not appear to be the case. No change to process seems to correct the problem. Please fix your annoying and time wasting bug. 5 Years ago: I use Box every day to move my art between computers and devices. The web page end of the app has been unusable for days, which makes the entire thing unusable. Please be responsible and test your changes before you make them public, this has gone on long enough.
Box Rocks
by Misha Tenenbaum on 2021/04/11 04:47
I’ve used Box for years and I can’t tell you how happy I am with this service. They are my cloud 4-Eva.
The box is great for the next year of documents
by LEONPIKOR on 2021/04/11 04:00
Hi Thank goodness for box Leon Pikor
Almost Useless
by LilFellaGuy on 2021/04/10 05:40
Just too buggy, slow and poor functionality with what could be a great app. I’ve had it for years and it’s not improving. Too many issues with uploads as others have mentioned. I just...I just don’t get it Box. Come on, you can do better than this!
Hard to upload video
by Q club on 2021/04/08 01:48
It was not working for upload the video from iPhone to BOX. I tried at least 5 times, but still can not upload. It is ok with photo.
تقييم البرنامج
by أبا حبيب on 2021/04/07 07:16
البرنامج جداً ممتاز و رائع
Quit fixing things that aren’t broken!
by luvsevrything on 2021/04/04 15:04
The Box app used to be great. Now, not only is there an annoying sidebar overlay that randomly shows up, my files are basically inaccessible. Same issue everyone else seems to be having. The app freezes after looking at a page or two, it takes forever to load pages, it’s a mess. And it does this on PDFs I have marked as available offline which, you’d think, would make access faster! Nope, not unless I turn wi-fi off on my device. Also, it’s slaughtering my battery life.
APP IS FREEZING UP ON STARTUP
by ibdribbles on 2021/04/03 03:39
Use the app a lot between multiple devices and noticed several times during the day the app freezes up on launch...clear the app and launch again then it freezes again. Launch a third time and it starts up. Also noticed that when I try to view my documents or images while scrolling it may show the 1st, 2nd and third images but then the 4th image will be a blank image but the next will reveal. Try to scroll back to image it’s still blank page. Close and relaunch app and it shows the blank image but several images later it will be blank again. Using iPhone 8.0 with current apple iOS
Inaccessible, and borderline unusable
by Carlalee1980 on 2021/04/02 10:15
The mobile app is absolutely atrocious in regards to accessibility using voiceover. It is difficult to navigate, not intuitive at all in layout, and utterly ineffective and not user-friendly to a blind person. This is probably the most horrible app I have used since going blind.
Issues still!
by Stepwild on 2021/04/01 01:35
Still freezes up while scrolling in folders or just looking at files. This has been going on for months! It's very annoying. I no longer recommend Box. And will be looking for another storage app. Sad.
Freezes when swiping through pics
by Asim A on 2021/03/30 12:23
Freezes when swiping through pictures
Barwf Bowl
by gjitesdghj on 2021/03/27 18:55
Scanning Box is like looking a vomit in a toilet bowl. There are recognizable chunks floating in a soup of unidentifiable's. Store files in Box if you want to back them up. Do not expect to find them easily with dumb searches.
Fix the freezing and I’ll update my review
by That Kid KCow on 2021/03/27 14:37
Used to be a great app. Now it freezes when I swipe through more than 2 or 3 pictures. I’m constantly force quitting. This wasn’t a problem in the past
Free but limited
by GTSyo on 2021/03/25 09:10
Nice
Getting things done!
by Rod Regas on 2021/03/24 02:20
I’ve been using Box for a couple of years now as a way to share music files in production for musicians on the go, originally to let them listen to concept songs between gigs. Once the pandemic hit I was glad we had the infrastructure in place to support all the phases of the pre and post production cycles so we could keep moving with developing original tunes, our new way of getting things done! Thank you Box for making this possible.
Love it
by Neonangel1013 on 2021/03/23 00:23
I enjoy audio part of Box. It can do a list and I don’t have to scroll down to hear the next item. Thank you.
Picture Imperfect
by ljz261 on 2021/03/22 18:49
I’ve been using Box for a few years now and the iOS app experience for images constantly seems to be getting worse. Swiping between images in a folder was always tricky and not as swift as the photos app in iOS but now when you swipe to see the next image the screen goes blank and you have close the viewer and select the image again to see it. Also when loading a folder full of images the images flicker constantly. No other cloud storage app seems to have this issue.
UX?
by Steph 0321 on 2021/03/20 08:41
No further comment, Box is and remains a user unfriendly platform
Used to be great
by MajorlyCool on 2021/03/19 23:06
I’ve used this service for years and it was great. However, I’ve finally run out of patience. On iPhone and iPad the app freezes all the time when simply viewing pictures.
Thanks for the honesty and the safety
by 4954haz on 2021/03/18 14:36
👌
Great & EZ to use tool!
by UM Terrapin on 2021/03/16 09:58
Box.com is a wonderful app that travels with you, and is easily accessible for viewing and sharing important documents.
Microsoft office is great on Apple
by 3RasTas on 2021/03/15 05:31
This is an amazing app and a great utility to allow working on the go. Keep the innovation up, keep the collaboration up. I really appreciated how the platforms seamlessly link to your provide a comparable experience when working. Thank you so much once again.
Tuyệt
by chuong nguye on 2021/03/15 00:08
Qúa tuyệt
Re: Box review
by RN.Review.Docs on 2021/03/14 05:17
Very helpful!👍🏼
Does what I need, mostly
by wbrsf on 2021/03/14 00:23
Works for listening to mp3s of our band rehearsals. The audio play head slider is way too short for longer songs though. And when u switch to landscape mode, it gets even shorter!
Fireplace & outdoor kitchens
by Deco Flame on 2021/03/11 12:11
Best thing that’s ever happened
Literally unusable - thumbnail issues across the board
by dkeoeovotkeosixkr on 2021/03/07 07:19
Thumbnails for photos and videos take up to 60 seconds to load. This problem is unique to Box (same files, same wifi, different host). Every time you click a file or back out to a previous folder, every single thumbnail disappears and has to completely reload.
Used to be great app, now it’s extremely buggy
by Oddlynormal on 2021/03/06 07:53
This app used to be amazing. Now when I open pictures stored in the driver, the app freezes. I have to restart the app almost every time.
Sharing
by Prettiest_eph on 2021/03/05 11:21
The fact you can’t share files between each other make this app so hard for me considering I have many different t files I transfer back and forth locally I’m my phone and this app makes it impossible I mean if I’m wrong lmk I’d love to be wrong cause cuz it’s very frustrating haveing to make an upload online file then name n download each file which takes forever
Keeps soft locking, crashing in iOS 14.4 and 14.5
by Richard A.R. on 2021/02/28 22:05
App becomes unusable on new iOS versions
Upload is pathetic!
by Amaragni78 on 2021/02/27 22:09
Uploading images from requires app to be running in and active. If it is in background upload times out and throws error! Horrible ! Please fix! I am typing this review and texts are not visible, not sure if it is iOS or this app. Pardon any typos, can’t see anything on screen!
No Longer Useful
by Skierbarry on 2021/02/25 19:36
I used to be a big fan of this app and used it like my C: drive saving everything on it. But overtime useful features have been removed or now have to be part d for such as auto backup for photos. The app is extremely unstable, crashing within 60 seconds despite all of the claims that bugs have been repaired to improve stability. I can’t even share items or save data from other apps to it for when I do I get error messages. I more or less stopped using it. A shame. And also it takes forever to load images I have stored. I have the same images saved on Mega and Amazon and they appear instantly. This also occurs on my PC as well. Useless
Constant freezing
by Pmrjulio on 2021/02/24 17:56
App is not working as it used to. App freezes and adding new files takes forever
Slow and not reliable
by emi6666 on 2021/02/24 15:43
I have been using this app to store photos. It started out okay, but now some of my photos are missing, the app always crashes after looking at a few pictures, and it takes so long to load the next photo.
Serious problem with camera roll upload & missing key features
by truedichotomy on 2021/02/22 08:43
I have a large photo library and trying to upload anything to Box using the builtin auto upload feature will stop Box from working properly. That photo upload operation appears to take precedence over other file syncing operations. When it gets stuck, Box is essentially unusable. Also, I often get the “Error uploading from camera roll” message and when click on it, the whole app crashes. The only way to get rid of it is to reinstall Box, which get us back to square one or slow or non-progressing photo uploads. When viewing photos, the app crashes ALL the time!! Other key missing features: -Dark Mode - Save to Box from Photos app - NO Live Photos support!!!
The latest version is BUGGY!
by Mahalia Fan on 2021/02/21 22:37
I have used this app for years. However, the last couple of updates have been very buggy. I have an iPhone 11 and when viewing pictures the background used to be black; now it is white 😩. When trying to go through many pictures at a time the app almost always freezes and I have to force-close and reopen. Does not seem to matter if I’m on Wi-Fi or cellular.
Shows preview of hidden photos
by bailey.review1926 on 2021/02/19 16:30
Shows a preview of the most recent image added to the "hidden" folder on iphone. It should just show a gray screen, like on other apps.
Doesn’t save any files
by kallie0009 on 2021/02/18 15:27
I constantly have to go through old emails to find links into box for files I have because it literally doesn’t save them. It saved one of my zip files but it doesn’t open.
App freeze a lot
by Xhdye on 2021/02/17 23:51
I can’t view more than a dozen of pictures before it freeze up and I would have to restart the app again. Works better from the actual website.
Buggy af
by rrmmmrmmmmm on 2021/02/17 20:42
Syncing across devices does not work reliably
App freezes issue
by riveralex001 on 2021/02/16 22:02
App constantly freezes when viewing photos.
Stop bugging me for feedback
by GameNinjazz on 2021/02/15 17:24
Stop bugging me for feedback
Deserves zero stars
by now you've done it on 2021/02/11 09:05
Honestly. I cannot for the life of me understand why it’s so hard to get a file from the app to my iPad. It’s a 20 minute ordeal ever stinking time. The only reason I even use it is because I get free storage from my university. Once I’m out, I’ll be gone forever.
New box owner
by TristaLa on 2021/02/10 00:01
I have not been able to log in to it And im trying to open it or download the app on my macbook
Cannot Import pdf from browser
by D4978 on 2021/02/06 01:23
The latest update seems to have disabled the ability to import PDFs from a browser. I used this functionality quite a bit and now it is gone.
Lag
by Sneaky pants 007 on 2021/02/04 12:44
Recently within the past few weeks, this app has been lagging big time . I’ve used Box for years and it’s been the best but now, it freezes and lags all the time where I need to close out the app and reopen it but same problem. Disappointed
Crap
by urdaddy1234 on 2021/02/02 01:44
They will not allow me access except through the app and won’t let me change the password so I cannot log in throughout my laptop.
Best app
by Dakarmi on 2021/02/01 03:20
I have been using Box in browser mode and in app. Since I do lot of collaboration with my team the task management feature was good in browser but I did not find any task management feature in the app. Since I am always moving around , I would love that box makes task management feature available in app too. Otherwise a perfect app for work
New version is unusable
by Doufbag on 2021/01/31 20:30
Since the previous version I haven’t been able to use the app. It crashes when I try to open any of my files, and crashes upon opening with no possible fix other than deleting the app and re-downloading. Fix this.
Activity panel is maddening
by TocaLoverGirl on 2021/01/31 18:11
The default to display the Activity panel on the right side (a “feature” that wasn’t always there) is so frustrating. Having to expand it to show the whole doc (over and over and over) pushes me to switch to another device, which I otherwise really don’t want to do. Please get rid of it or at least make it an option instead of the default.
Constant crashes and freezes
by RetroUltraModern on 2021/01/29 13:13
What happened? The app won’t stay open for more than 20 seconds!
Cant upload a simple PDF
by Colincaseyc on 2021/01/26 14:12
I can’t upload any files besides photos. When adding a file, the only option is to select a photo from your albums. Simple use case: I want to upload a PDF.
Students file transfer DREAM!
by joasdfkhas on 2021/01/26 02:23
Google Drive, doesn’t work. Icloud, i have a windows pc. Dropbox, expensive. Box :) I’m a student right now so I use the free plan. Although this has been the best cloud service I’ve used so far. For now i just use this like a clipboard for files. So ill download a file into box on my IPad, then open said file on my pc. I might download a pdf on my PC and then drag an drop in in box, then read it on my phone or iPad. I love the free tier, and really hope that box is financially successful and is able to maintain the 5gb free tier. In time when I have a steady job, Box is one of those services that did me good for years, so I intend for this to be part of my working adult subscription budget.
Coming back home
by Ray3.5 on 2021/01/24 23:55
Trying to come back home , again
App doesn’t load
by Swhite912 on 2021/01/20 13:54
Comments do not load to see the messages so I have to get online which defeats the purpose of the app.
Meh... But...
by CPLANAS1985 on 2021/01/18 02:37
Some tracks will not play... Is it a big or something!?!?
Terrible
by i dont have time for this!!! on 2021/01/15 13:10
Files I loaded a month ago can’t be found!!! I see them on my phone but not my laptop. Then they are gone from my phone.
So functional, so easy.
by RobOnMyiPhone on 2021/01/14 23:01
Box is interfacing with more and more apps making it so easy to use the cloud for data storage and retrieval. They have a great interface. It is so simple
Mac M1 & Big Sur Fail
by Box Fails on M1 & Big Sur on 2021/01/12 15:06
Box does not work on M1 Macs with Big Sur. Saw a thread where it doesn’t work on Big Sur period. They’ve known about the issue for 2 months and no resolution.
Dumb cloud
by brunocf1982 on 2021/01/08 15:21
Too slow to sync, no good syncing, the offline mode doesn’t work well because takes too long and has too many errors.
Upload file from share sheet? Good luck.
by Alphabool on 2021/01/04 01:00
I used to be able to upload files to box from share sheet. There is still the option but it is buggy and usually doesn’t work for me.
Difficult app
by wanderer1997 on 2021/01/02 15:59
I can’t download files offline and the folders take forever to load. It’s pretty frustrating because it seems like a good app but then it keeps messing up.
Can’t upload files from the app
by TheSpo1ler on 2021/01/02 01:14
Why am I not allowed to choose a file to upload when I press “+”. How is uploading the only photos even useful
can’t sign in on app
by searchparties on 2021/01/01 16:37
can’t sign back in. your support is absolutely no help either. they just stopped responding when they couldn’t figure it out.
Piece of junk
by kiteprt on 2020/12/31 23:34
I’ve set this up before and just want to see my files. I keep getting asked over and over again to set up. Have wasted 30 min and have gotten no where!
Thanks
by Your Fired! on 2020/12/31 03:24
Very helpful 👍✨⭐️💫
Sync not working
by DebDAtCHP on 2020/12/30 01:59
I have tried all different ways of troubleshooting and cannot get app to sync with my iPad. I’ve had this app through many generations of iPads and am disappointed it isn’t working well with my iPad 6. It is fine with my MacBook Pro, just not my iPad right now.
Love it
by Flowboi on 2020/12/28 06:35
Thank you Box for improving your app and for providing us this wonderful app for free! I love that I can use this app to store all my important documents in the cloud! I have been using this for 8 years and never have I consider changing. Keep up the good work!
These dimwits can’t reset your 2FA
by KeithCCCC on 2020/12/22 23:14
After changing my phone number they’re holding all of my files hostage. What a crock all in the name of security. SMS 2FA is vulnerable anyway.
Love the app
by alexsf415 on 2020/12/18 02:33
I just love that I can save all my files directly from my phone .
Very slow response on iphone.
by NEAG20 on 2020/12/17 06:00
It takes a million year to load files. Uploading files from phone is task of difficulty of another level in itself. Useless app for phone.
The WORST
by Gggggg615 on 2020/12/11 19:21
This app is garbage, files keep getting lost when trying to send and it’s driving me crazy.
Great app
by iGreeley on 2020/12/11 13:04
Fast, no problems
Best cloud service
by ZUMiller on 2020/12/10 19:31
Don’t be fooled! Box is way better than Dropbox. It works exactly how it should: it’s easy to organize and manage files. As a musician I love that it will play audio files in sequence, making it possible to make a mixtape or sequence songs and share. Great for hearing rough mixes on the go and sending them around. After trying SoundCloud, Dropbox, google Drive and others this is BY FAR the best. It doesn’t do any cute crap with the interface or try to curate your files; you can organize them exactly as you want. Plus it’s affordable. Fantastic job, Box people!
Great storage, but difficult to share files with other drives...
by ebn672 on 2020/12/09 20:40
This seems to be one of the more tricky drives (less user-friendly) for sharing files with other drives so as to be able to maintain multiple file locations and to move files back and forth. It doesn’t help that the “free version” is slated to make your files become “read-only” on Jan 11, 2021.
Review
by fnickoi on 2020/12/09 02:42
This is a joke -impossible to navigate
Very Upsetting...
by dancing@queen on 2020/12/04 01:55
I used to love this App, now I don’t feel the same way. I changed my phone, didn’t remember my previous password, I was able to changed it according with the email I received saying “ Your password successfully changed “; when I had tried to login with new password it is not letting me do it saying “ Invalid Login Credentials “ what is the problem? They don’t even have a number or email to contact them! Poor customer service...
Logging in is a struggle
by tylerlovesapples on 2020/12/01 18:40
Fox doesn’t work with apples keychain well. I have to manually type in my password and it’s annoying.
Permissions
by Jbbaby95 on 2020/11/30 22:20
Box is so lame. I’m not able to open a shared file from a teammate I hat this stupid app. Your help page is a joke. Shame on you
Big fan of Box
by MK SARKAR on 2020/11/27 03:26
I have been using online cloud services almost 10 years, I can use my files from anywhere without any physical drive. My institute is providing unlimited Box cloud services, I can keep everything in this system. I am really BIG FAN OF BOX. THANK YOU...🙏
Box it, easiest way to travel
by Porter Ranch CA BOB on 2020/11/27 00:24
Gets my 10 Thumbs Up!!!
Lulwa AlHafedh
by Al_Hafedh on 2020/11/25 17:23
The best 💫
Delete
by Pookiepie47 on 2020/11/23 19:14
I can not figure out how to delete a file.
Wonderful storage
by Wazif_DJ on 2020/11/21 23:27
Box provided me ease of accessing my important documents from anywhere without any hassle of security. I just love this cloud storage. Great job guys. 👍🏼
Love it.
by wc27516 on 2020/11/21 14:27
Has been using BOX for a 10+years. Very convenient and secure. Seems not use my personal info at somewhere else.
好用人性化
by Alan Chang LS on 2020/11/19 23:29
效率快多種設備可以使用
PLEASE... Fix your audio playback!!
by Bozzman70 on 2020/11/19 17:14
I love this service and what it can do for artists and clients alike... however, whatever your compression algorithm is doing to the audio is making this service very hard to continue to use. I upload 24bit 48kHz quick times to clients to approve my mixes, and I always tell them to download the files to their computers, and the audio playback is poor. Your program is making audio sound like an MP3 from the 90s! Swimmy and muffled highs, comb-filtering at times with random frequencies. I have read many complaints about this service from many other users about the audio, and after testing this personally, they are correct... your audio compression needs to be fixed / updated.
gets out of sync
by sozdatel13 on 2020/11/19 09:38
for several months now app constantly gets out of sync, my folders that should be available for offline, every time I open app downloading again and again and again. same issue on my second iphone with different username and ipad. deleting and reinstalling app does not help
Wow
by Paulyv89 on 2020/11/19 02:20
Excellent!
Keep going
by EZ Fisher Girl on 2020/11/15 19:53
Our college uses word and 365, PowerPoint, etc. sometimes working through box in these as a group is not as seamless as Sharepoint. It also worked inconsistently for me. Keep going. Marketing it to get pics off your phone and save on a drive could be huge for those of us who take thousands of photos a year.
No features
by AAYChan on 2020/11/13 21:50
This app only let me upload pictures or videos. It doesn’t let me upload any PDFs or any other file types. Useless app.
Poor
by Ricki bobbi on 2020/11/13 18:21
Only can login some of the time
Great preview, except for Markdown
by SolidRate on 2020/11/13 09:34
I chose Box over a competing service because of the great file preview it offered: instead of relying on iOS's builtin preview, it makes a PDF in the cloud and displays that, so you can see your document exactly as it appears in its native app. It even does ODT files! Markdown preview was another great addition and worked for a couple of years, but for the last several months, I have gotten a blank popup every time I tap on a Markdown file. I reported this in the Box forums, but got not reply. So you only get 4 stars until this is fixed.
In The past i was very Happy
by Josh bx on 2019/12/02 16:27
Now with this new Bold font, i don’t like it at all! I thought it was some kind of error but seems like it’s not. Before you can scroll through your entire library quickly , now you just see some of you files when you open the app and have to search more. Just seemed like it was much quicker to scroll before, with your thumb you can just find stuff quickly like you were reading a e- book . Now it looks clumsy. Not happy with this look at all. Hard to complain when your getting 10 free gigs but i really wish they went back to the original that I had not long ago. I didn’t do any update, so not sure how this happened. Perhaps my phone did an automatic update. I have the iphone x. Not sure if it’s just my version of phone but I doubt it. :(
Sorry. Last Update Was Enough
by cjb3270 on 2019/01/19 01:55
We’ve used Box for years now. But I’ve noticed its not keeping up with tech changes other cloud drives are. Can’t play videos even after updating the app. It just says “preview image unavailable.” When I play songs or audiobooks, it doesn’t remember where you left off, in the event you need to switch apps temporarily. There are no playlist options I can use to add files to, to play them once the current file is done and automatically start the next one in a different Box folder. Also, when listening to an audio file, Box has the slider but doesn’t have the rewind or fast forward 10, 15, or 30 seconds buttons. Instead we need to manually slide back in case we need to listen to something again real quick. Well, what about if you’re in the car? It’s a pain. And worse yet, the app is always either crashing or taking too long to load the next file. Sorry Box but we need to part ways. I’ve found better now.
Wish box was google drive
by Chalapathi on 2019/03/04 03:53
I really wish box app and service was at least 10% of what google drive offers. The app for iPhone is very user unfriendly and the app on Mac is useless. As an example, when I am syncing files in Mac with box, there’s no status indicator nor a way to pause sync - amazing how google supports such features. Moreover, there’s no way to pick and chose what folders I want synced on my Mac - I have 3 Mac that use from time to time and each for different purpose. Box just dumps al folders to every Mac - google drive handles this feature amazingly well. Useless for me so far
Apple reimagined the iPad. You should reimagine this app.
by mytw0b1ts on 2019/12/15 21:19
After Tuesdays iPad announcement, I’ve been thinking more and more about why I stray towards a laptop instead of my iPad. Apps like Box are exactly why — simple things like I can’t select more than one file at once to AirDrop. When trying to transfer from Mac back into Box on iPad the transfer shows as In Progress but yet after an hour it still sits at 0% completed. Apps are supposed to change the way we work (and at that hopefully for the better, more productive and easier) and yet this app makes me ponder why my company went with Box instead of OneDrive or Dropbox because this is not ready for prime time and its been out for some time, sadly. More recently trying to mark items as favorites I’ll be in the folder and it produces an error that the item no longer exists - the item that’s in the folder that I’m currently in and trying to make as a favorite?! Force closing, logging out logging in etc doesn’t fix it.
PLEASE... Fix your audio playback!!
by Bozzman70 on 2020/11/19 17:14
I love this service and what it can do for artists and clients alike... however, whatever your compression algorithm is doing to the audio is making this service very hard to continue to use. I upload 24bit 48kHz quick times to clients to approve my mixes, and I always tell them to download the files to their computers, and the audio playback is poor. Your program is making audio sound like an MP3 from the 90s! Swimmy and muffled highs, comb-filtering at times with random frequencies. I have read many complaints about this service from many other users about the audio, and after testing this personally, they are correct... your audio compression needs to be fixed / updated.
A step backwards
by fWol on 2019/12/04 05:11
Recently, Box added a feature that allowed you to open a Box Word document in Word so you could edit the document in addition to viewing it. Before that change, you had to go to Word and go through a process of adding Box access to Word, and then, within the Word application open up a Box file. Very unsatisfying and it was greatly helpful when Box added the feature that allows you to open and edit a Word document while in Box. Regrettably, this feature has mysteriously disappeared from the IOS iPad application. The removal of this feature, coupled with the still horribly slow (after all these years of hoping they would improve the performance) speed of the Box synchronization on the Windows PC, have permanently soured me on Box. All hype and vastly inferior to One Drive, Dropbox and Google Drive.
great app if you use it right
by ypolak on 2018/12/23 16:03
i use box app along with goodreader. goodreader allows me to do all the fancy stuff and interact with the other apps on my ipad while using box as a depository for my data. box app is great for adding, deleting and backing up files. if you want all the full features of box then use the browser not the app. most of the complaints seem to revolve around trying to get box to do more than intended. as far as battery drain that one user complained about i have no idea what they are talking about since i have never had this problem. box allow user to stay logged in all the time so again not sure what this user is complaining about. i have used dropbox but switched to box as i find it much easier to use. although dropbox does integrate with many more apps. for people using apple products this should not be a big problem since almost all of these apps also integrate with icloud.
Battery Hog
by Debford1 on 2018/01/14 17:14
When I first downloaded box I loved it. Then all the sudden it was making me have to sign in every time with the keypad I had it set for my fingerprint sign it. Then all the sudden I started noticing my phone‘s battery was being drained drastically. Thought maybe it was another program I had installed so I uninstalled the other program, and no the battery still kept draining. My husband had installed box on his iPad Pro and on his phone also and he noticed his battery going down fast. Unfortunately we had to uninstall box from our tablets and phones I really like the concept of the app and I hope that you can get this fixed it is a great app and would love to use it.
Best cloud service
by ZUMiller on 2020/12/10 19:31
Don’t be fooled! Box is way better than Dropbox. It works exactly how it should: it’s easy to organize and manage files. As a musician I love that it will play audio files in sequence, making it possible to make a mixtape or sequence songs and share. Great for hearing rough mixes on the go and sending them around. After trying SoundCloud, Dropbox, google Drive and others this is BY FAR the best. It doesn’t do any cute crap with the interface or try to curate your files; you can organize them exactly as you want. Plus it’s affordable. Fantastic job, Box people!
Great preview, except for Markdown
by SolidRate on 2020/11/13 09:34
I chose Box over a competing service because of the great file preview it offered: instead of relying on iOS's builtin preview, it makes a PDF in the cloud and displays that, so you can see your document exactly as it appears in its native app. It even does ODT files! Markdown preview was another great addition and worked for a couple of years, but for the last several months, I have gotten a blank popup every time I tap on a Markdown file. I reported this in the Box forums, but got not reply. So you only get 4 stars until this is fixed.
Reliable
by luvdetroit on 2019/10/06 17:16
I received my records timely and all items as promised. So far they’ve been available for me to view anytime I need in this app which I greatly appreciate. I haven’t had time to move them to a thumb drive. I’m not sure how long they’ll be available in the Box app. I couldn’t remember my password when first logging in and the support staff was extremely prompt, professional and helpful when I sent a message asking for help. I recommend this app for this reason and ease of use. 🙂
Frustrating
by Ladylonglocks on 2021/04/11 14:49
Why do I have to keep renaming files because Box reverses my file name changes? This has been going on for weeks and happens several times a day. I initially thought it was related to reordering after a file deletion but that does not appear to be the case. No change to process seems to correct the problem. Please fix your annoying and time wasting bug. 5 Years ago: I use Box every day to move my art between computers and devices. The web page end of the app has been unusable for days, which makes the entire thing unusable. Please be responsible and test your changes before you make them public, this has gone on long enough.
Getting things done!
by Rod Regas on 2021/03/24 02:20
I’ve been using Box for a couple of years now as a way to share music files in production for musicians on the go, originally to let them listen to concept songs between gigs. Once the pandemic hit I was glad we had the infrastructure in place to support all the phases of the pre and post production cycles so we could keep moving with developing original tunes, our new way of getting things done! Thank you Box for making this possible.
Works great
by Ron750 on 2019/10/05 08:06
I’m 63 snd suffer from Upgrade Fatigue. Just when I figure out how my Iphone works, they upgrade everything and I have to start over. So I’m pretty resistant to using new Apps, which usually adds new ways to torture me. I recently received a PowerPoint presentation that required me to download Box, and I love it. Very intuitive and easy to use. With IOS 13, it’s easy to turn a web article into a PDF, and store it in Box. Usually with IOS, I can never find my downloads. So Thank you for this App.
Overall genuinely satisfied
by rsherpa55 on 2019/07/12 16:32
free access. Using this you can see your downloaded files lined up with paper touch stylus that gives the feeling of paper when u turn it i.e when from 1 page to another. Logging into ur google or Microsoft account, after u link ur account with box, u can enjoy any documents sent you via email. It makes it super convenient to use it. Worth a try if you are looking to properly manage ur downloaded files (heavy size mainly).
Best Cloud Service
by Excellent714 on 2019/10/24 01:53
This is clearly the best cloud app of all. I have paid cloud apps with a tb each that don’t work. One Drive stinks. Dropbox is even worse. They have data that I need. Well they are supposed to have my data. Occasionally I see files saved to those appear on the cloud app. Takes weeks at times. The only app I can save files to on my computer and be sure when I look on my iPhone and see them is Box. That is what I need.
Box = finally the killer app we were promised....
by big_sloop_johnb on 2020/06/30 13:47
Remember “web 2.0” and all that talk about a killer app that would arrive from on high and change your life? It never happened, well, not until now. If you have any more than a few files to manage, prepare for the arrival of the messiah and for your life to change. Box is the killer app you were promised. Now repent, you Dropbox savages, there is and can be only 1 true Box, and this is it!
It does almost everything
by Marco Polo Mint on 2019/01/13 19:58
Since I decided to consolidate most of my digital life into Box, it means I’m also using it to view word docs, PDFs, and even listen to music. It doesn’t have the finer features of dedicated viewers or players but it does a decent job through previewing the files. Ideally some form of markup or notation within pdf docs could be saved for collaboration and future reference, that would be a hugely useful addition. But I love having access to my archives of documents, music, photos etc all within the same app.
Works great except for storage count
by Yodle_odler on 2019/10/04 03:23
I’ve been using the app and service for over five years. The service is great except for one huge flaw. I have to submit Help tickets about 3-4 times per week so the box team can run a script to display accurate storage counts. Otherwise I’m locked out of any further uploads. Even if I delete files the total storage number does not change. This seems like such a core function for a file storage company and it should work. The box teams automated response hasn’t changed in five years. “This is a long term goal for our engineering team.” How much longer should I wait???
Lost Bookmark Access, Constant Offline Syncing
by blender651 on 2020/11/03 22:42
The old app used to be stable and useful, but has recently lost two critical features. 1) the button for accessing bookmarks in PDF documents is just GONE. For large PDF documents in my business, this is a big loss. And 2) The offline docs require constant syncing, pretty much invalidating the usefulness of the feature. It’s also really hard to find the offline docs, which used to have their own main tab. the app has also been very unstable compared to previous versions. Not sure what happened with the developer team, but this version is a big step backward.
Good app for workflow
by piranhadig on 2019/05/22 15:18
Great app for initiating workflow but cuts short for us in the music world. In short, DISCO picks up where you guys leave off. Neither do what I need so I have to spend twice the money in both subscriptions to get results. Would be nice to have everything in one app. Easy access to metadata and a better format for inputting that into songs. (metadata inputting, aiff to mp3 conversion, additional data input without losing original download link, applying a graphic - I.e. jpg - to the metadata). Your dt application is fantastic and love the cloud sync so I’m current on all 3 of my computers in various locations.
Great for teams using multiple tools
by Traveler72 on 2021/04/11 23:35
Box has been great to be able to work seamlessly with others who are operating on different platforms, many of which are heavily restricted in terms of using outside services. Box has been a secure and accessible platform for sharing weekly plans, maintenance tracking, and collaboratively edited files. Box Notes are a key tool for me in coordinating with staff and contractors.
Aggravating
by Rimshak on 2020/08/08 16:49
Half the time scrolling through pictures it will bug out. You can pinch to zoom a photo then slide over a couple and it acts like it’s bugged out and won’t zoom on anything. Also, uploading or downloading is one of the most annoying things ever. The task will just sit there... Say I told it to make something available offline. It’ll pop up a window saying it’s making it available. You tap for details and the file size is just sitting there with 0%. It’ll set there for 5-10 minutes before it even takes off. If it even does. Sometimes I just force close the app and reopen to get the download started. It’s very inconsistent.
APP IS FREEZING UP ON STARTUP
by ibdribbles on 2021/04/03 03:39
Use the app a lot between multiple devices and noticed several times during the day the app freezes up on launch...clear the app and launch again then it freezes again. Launch a third time and it starts up. Also noticed that when I try to view my documents or images while scrolling it may show the 1st, 2nd and third images but then the 4th image will be a blank image but the next will reveal. Try to scroll back to image it’s still blank page. Close and relaunch app and it shows the blank image but several images later it will be blank again. Using iPhone 8.0 with current apple iOS
Fatal Bug: “Not a priority to fix it”
by AlbuquerqueFan on 2019/01/09 20:49
The app is otherwise great, and would receive a 5 star review if it weren’t for a fatal bug that their support said they were aware of, but they have no plans to repair. When writing in a box note, the bug causes the cursor to jump away from your present location frequently, rendering the app impossible to use for box notes. If you use box notes, the app is almost unusable because of this. Our enterprise does, so this is disappointing. We opened a case, and they said they were aware of the bug, but have no plans to fix it. Some bugs aren’t a priority, they said. Reassuring, right?
Sharing
by Prettiest_eph on 2021/03/05 11:21
The fact you can’t share files between each other make this app so hard for me considering I have many different t files I transfer back and forth locally I’m my phone and this app makes it impossible I mean if I’m wrong lmk I’d love to be wrong cause cuz it’s very frustrating haveing to make an upload online file then name n download each file which takes forever
Will not refund money
by mikecarpenterxray on 2019/02/28 18:26
Ordered by mistake, spent one hour the same day trying to find email or someway to contact them, they lead you to a website that you have to register your name and so on!!! Please don’t purchase!!! Today I finally had opportunity to request refund and immediately had response that I do not meet requirements for a refund!! BAD EXPERIENCE!! No customer service at all!!!!
New update makes it useless
by MusicFan312 on 2020/01/15 23:11
I’m a musician. I send new mixes to band members all the time using box because it has been an amazing thing. The last iOS update and box update does this: I get logged out ever 3.5 mins and have to re-enter email & password and if I’m playing new mixes via Bluetooth it stops playing because I got logged out. Can’t even finish a song via Bluetooth. Frustrating for sure, been happening for a few days and I’m trying to work on the final mixes for a new album due for release in feb 2020 and can’t use box. Going elsewhere for now, probably be back if this gets worked out.
Something happened
by Ram99205 on 2017/10/10 02:18
Something happened, and a five star app went to a two or three star app. Thankfully, it appears that I don’t have to login each time I open the document. However, many of my pictures will not show now. Something is wrong with this new iteration. This has been a stellar app, and no doubt will continue to be, but somethings wrong with this version.
Forget playlists
by Googoyle on 2018/12/31 13:57
Even after contacting Box two years ago then once more recently, they appear to refuse to allow audio files in a folder to be manually re-positioned for playback per the user’s discretion. BOX OFFERS NO OTHER OPTION BUT BY DATE. Even if you start a new folder and transfer individual files in the order you want them played back, this app STILL ORDERS THEM BY ORIGINAL DATE ONLY. A good app otherwise for general storage, but FORGET CUSTOMIZED AUDIO PLAYBACK LISTS for now. Must be too much like “rocket science” for Box, I guess.
iOS 11 Files app used to work, not this release
by CIO-SB on 2017/09/24 17:53
The previous release of the Box app worked as expected with the iOS 11 Files app, add Box in locations, authenticate and see your Box files in the Files app. Updated Box app today (9/24) and Files now says you must authenticate in Box app. From this point forward you can’t access Box files inside Files, you’re redirected to the Box app.
Newly unusable
by mi.mo on 2017/09/26 12:25
I’ve been using box on my iPad, iPhone and computers for years. As of a couple of days ago, the app on iOS is asking me to sign in a new every single time. Because I have two step verification turned on, this is a serious hassle. Is there some weird security issue going on with Box? Are you all trying to earn more money from those of us who have been with you for a long time asking us to subscribe or something? (schmucky if so) Or is this just some terrible bug? In any case I do not, emphasize not,recommend starting out with this app it it is new to you until the Box folks repair it.
Poor MS Office Integration
by PennCCRN on 2019/08/09 01:47
The iOS Box app doesn’t function with the iOS MS Word and other office after this last update. Im fortunate that my company has both OneDrive & Box so I moved my storage to OneDrive after the MS functionality is no longer supported. It integrates and works much better. It does seem to work better with the web and on my laptop but it really doesn’t work with the iOS app.
Musicians look no further!
by Jasonhemphill2nd on 2019/05/22 16:59
Box is bar none my favorite way to transfer sessions, takes, and mixed down finals to clients. I use it nearly everyday. Do yourself a favor, pick it up. They are constantly updating the app to make it easier and easier to use and I am very happy with the changes even after 4+ years with the service. Box, You guys are awesome. Keep up all the good work!
This app needs an upgrade
by Tupac's Cousin on 2019/08/02 03:10
This app would be great, IF it actually worked. Unfortunately, majority of the time, it doesn’t. Or if it does, it’s AWFULLY SLOW. Good luck uploading large files or a lot of small files it once.. What should normally take maybe a few minutes to upload will take FOREVER with box.. I’m talking an hour or more. Also, it often won’t load pictures/videos AT ALL. It will literally show a blank screen instead of loading the picture, no matter how long you wait. Bad functionality all around.
Thanks for the update but....
by Scruffy guy in La on 2017/12/05 00:03
I like box very much however, there are still sync issues between all devices. Excel for example is a huge issue - repeated messages that say cannot sync. Frustrating. If I’m at a meeting and want to open a file - message states generating preview but says cannot. Repeatedly same error message. I’m looking for another program
Picture Imperfect
by ljz261 on 2021/03/22 18:49
I’ve been using Box for a few years now and the iOS app experience for images constantly seems to be getting worse. Swiping between images in a folder was always tricky and not as swift as the photos app in iOS but now when you swipe to see the next image the screen goes blank and you have close the viewer and select the image again to see it. Also when loading a folder full of images the images flicker constantly. No other cloud storage app seems to have this issue.
Last update not good
by Mega-mojo on 2020/06/02 17:33
The app was working just fine until the last update. I was able to listen to audio files continuously even while working in other apps. Now I have to keep the app open and the audio file will shut off randomly between every two and five minutes. Which also means I have to keep tapping the screen every few minutes to keep listening. This isn’t working for me and it’s seriously inconvenient. May have to move everything to Dropbox.
Students file transfer DREAM!
by joasdfkhas on 2021/01/26 02:23
Google Drive, doesn’t work. Icloud, i have a windows pc. Dropbox, expensive. Box :) I’m a student right now so I use the free plan. Although this has been the best cloud service I’ve used so far. For now i just use this like a clipboard for files. So ill download a file into box on my IPad, then open said file on my pc. I might download a pdf on my PC and then drag an drop in in box, then read it on my phone or iPad. I love the free tier, and really hope that box is financially successful and is able to maintain the 5gb free tier. In time when I have a steady job, Box is one of those services that did me good for years, so I intend for this to be part of my working adult subscription budget.
Needs Drag and Drop Support
by Saving reset on 2018/04/19 20:01
The Box app for iPad is largely fine. I like the ability to quickly open a file in Microsoft Word and then be directed back to the app when closing. I would request however Drag and Drop support as it would make file management, especially when downloading files from email, more seamless and simpler to use.
Can’t download Box app 😕
by rk8102 on 2020/04/15 05:33
After years of using Box, my iPad quit working. We reloaded the same image on to a new iPad but now App Store won’t let me download the app and complains I need to upgrade my iOS version. It’s irritating because I was just using Box on my now broken iPad on that version (with 2FA.) While I work out what to do about the apps which will break when I upgrade, I can’t put Box files into emails from Box - breaking a major part of my workflow. Epson iPrint still lets me scan into Box, thank goodness, but now it’s extra work to send multiple files by email. Boo.
Won’t stay logged in
by revp on 2020/01/12 13:15
Box is my favorite cloud service and one of my favorite apps but this last update messed up a basic feature in the iPhone version. Even with “keep me logged in” selected, the app wants me to login every time I open it and it won’t allow me login with keychain passwords. Still have to type it in. The worse is that I have to re-save GBs of offline material each time I re-login. I usually give you guys a 5-star review for multiple reasons but this login issue is killing my workflow.
Problems
by Me7345926 on 2019/07/30 07:02
For the last week Box on my iPad Air crashes when trying to preview pics in a folder. It will load 10 to 15 pics and then the whole app quits. I can view indivual files just fine Updated to latest version and IOS 12.4. Please fix as it’s not really usable right now.
A few problems, almost perfect
by I R Tobi on 2017/12/05 17:53
Problems that are still here and aren't making this 5/5 -Zooming is still a little wonky (occasionally doesn't zoom in by doubletap) and you might need to troubleshoot by exiting image preview and reentering it. -Landscape swiping is still difficult and requires you to swipe halfway across the screen when it should be a small flick to view the next file.
Would be helpful but...
by bam_bam__ on 2019/11/11 20:37
The concept of the app is nice and simple but there is one very painful quirk that hasn’t gone away. I’m not certain that it is the app and not the iPhone implementation of it but regardless it’s obnoxious and takes extra time to work around. I use Box mostly for building prints and anytime I try to scroll through a document I am exited out of said document. It makes the app nearly unusable. Maybe I’m being hyperbolic but if this didn’t happen, it wouldn’t get a bad review.
Excellent Customer Service
by Harrrrrey on 2020/03/25 08:22
My account was suspended for reasons unknown to me. I was denied access and submitted a request for help per the sites institutions Within the week I got a reply that my issue was resolved and apologizing for the occurrence. I was able to log in and my files were still there. Thanks!!! My Dropbox account has been suspend
Box is not a good photo sharing site
by gjkljcxddg on 2019/10/09 11:25
I typically use Smugmug to organize and share photos. It’s a terrific app, super easy to see groups of thumbnail photos. My current employer asked us to use BOX. BOX is a good file cabinet, but it can in no way compare as a photo sharing site. It is difficult to view photos, there is no way to scale or change sizes of thumbnails; there is no way to use a photo as an index to identify folders. I dislike BOX immensely
Pretty good on iPad. Wish files would appear alphabetized.
by frustrated subscriber number 2 on 2019/10/17 02:14
This app works pretty well on my iPad. I wish that files in folders would appear in alphabetical order. I have been using Box a lot over the past 5-6 years, but I will probably will stop using it so much because of changes that they recently made to the laptop app. It has become really inconvenient to use since those recent changes.
The latest version is BUGGY!
by Mahalia Fan on 2021/02/21 22:37
I have used this app for years. However, the last couple of updates have been very buggy. I have an iPhone 11 and when viewing pictures the background used to be black; now it is white 😩. When trying to go through many pictures at a time the app almost always freezes and I have to force-close and reopen. Does not seem to matter if I’m on Wi-Fi or cellular.
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App name
Box — Cloud Content Management
Description
** Featured by Apple in Best New Apps and Best New Business Apps ** "Box is an excellent choice for viewing, editing and sharing your files securely in the cloud." ‐ CNET ** Now with Box Notes! Securely store, manage and share all your files, photos and documents with 10GB of free cloud storage from Box. With Box, you can easily: ・Have all your files at your fingertips ・Access your files online, from your desktop, and on your iPhone or iPad ・Share important photos, videos, notes and other documents ・Take notes and capture ideas easily on mobile ・Review your latest project and leave feedback on the go ・Stay in sync with your colleagues, friends and family Box features: ・10GB of free cloud storage to back up all your docs ・Photo and video upload ・High-quality viewing for 100+ file types, including PDF, ・Word, Excel, AI, and PSD ・High-fidelity PowerPoint presentations ・Offline access to files and folders ・Share huge files with just a link - no need for attachments ・Box Notes- for taking notes and working in real time with others ・Add comments to documents to leave feedback ・Real-time search ・Search within PDF, PowerPoint, Excel, Word docs ・File-level encryption and security controls ・Integrations with hundreds of partner apps that let you annotate, e-sign, edit and more Box helps you get your work done on the go. It's fast, secure and simple to use, so you can be productive from anywhere, which is the reason more than 25 million users and 225,000 companies use Box. Subscribe to the Personal Pro plan for $79.99 per year to receive 100GB of storage and a larger file upload size of 5GB. Your subscription will renew automatically each month and payment will be charged to your iTunes Account within 24-hours prior to the end of the current period. You can turn off auto-renewal by going to your Account Settings after purchase. No cancellation of your subscription is allowed during the active subscription period. Terms of Service: http://box.com/static/html/terms.html Privacy Policy: http://www.box.com/static/html/privacy.html
Almost perfect
by Frank Greeene on 2021/04/18 16:14
This is a fantastic app that has so many great features. They would definitely have a 5 star rating from me if they implemented the +or- 10 second feature for audio/mp3 files.
The WORST customer support imaginable.
by Dex-1 on 2021/04/18 00:52
Box is great until anything happens or until you have any questions. Then it goes from hero to zero really quickly. They will deactivate your account without any notification or warning. Do not use them for a corporate account, especially if you are a regulated entity and need to get someone on the phone or need customer support quickly. You will not get it. You will be forced to go to your regulators hat in hand saying “our 3rd party storage provider may get back to me in a few days”, and hope for leniency. The best you will get in terms of immediate customer support is an email with a link that may or may not work.
Box
by ASOK_1 on 2021/04/17 16:04
This is an great platform for storing your data. It is easily accessible from many devices & the security is excellent!
Ruins your photos and videos
by Pantera160170 on 2021/04/14 19:22
Box drastically lowers the quality of your photos and videos after uploading them. I tried it because I ran out of room on Dropbox, but I think I’ll keep looking for an app that doesn’t destroy my photos.
Bug fixes required!
by IsaiahL18 on 2021/04/12 14:36
App often freezes while trying to view and move my files. Save for online use feature crashes the app from time to time.
Great for teams using multiple tools
by Traveler72 on 2021/04/11 23:35
Box has been great to be able to work seamlessly with others who are operating on different platforms, many of which are heavily restricted in terms of using outside services. Box has been a secure and accessible platform for sharing weekly plans, maintenance tracking, and collaboratively edited files. Box Notes are a key tool for me in coordinating with staff and contractors.
Frustrating
by Ladylonglocks on 2021/04/11 14:49
Why do I have to keep renaming files because Box reverses my file name changes? This has been going on for weeks and happens several times a day. I initially thought it was related to reordering after a file deletion but that does not appear to be the case. No change to process seems to correct the problem. Please fix your annoying and time wasting bug. 5 Years ago: I use Box every day to move my art between computers and devices. The web page end of the app has been unusable for days, which makes the entire thing unusable. Please be responsible and test your changes before you make them public, this has gone on long enough.
Box Rocks
by Misha Tenenbaum on 2021/04/11 04:47
I’ve used Box for years and I can’t tell you how happy I am with this service. They are my cloud 4-Eva.
The box is great for the next year of documents
by LEONPIKOR on 2021/04/11 04:00
Hi Thank goodness for box Leon Pikor
Almost Useless
by LilFellaGuy on 2021/04/10 05:40
Just too buggy, slow and poor functionality with what could be a great app. I’ve had it for years and it’s not improving. Too many issues with uploads as others have mentioned. I just...I just don’t get it Box. Come on, you can do better than this!
Hard to upload video
by Q club on 2021/04/08 01:48
It was not working for upload the video from iPhone to BOX. I tried at least 5 times, but still can not upload. It is ok with photo.
تقييم البرنامج
by أبا حبيب on 2021/04/07 07:16
البرنامج جداً ممتاز و رائع
Quit fixing things that aren’t broken!
by luvsevrything on 2021/04/04 15:04
The Box app used to be great. Now, not only is there an annoying sidebar overlay that randomly shows up, my files are basically inaccessible. Same issue everyone else seems to be having. The app freezes after looking at a page or two, it takes forever to load pages, it’s a mess. And it does this on PDFs I have marked as available offline which, you’d think, would make access faster! Nope, not unless I turn wi-fi off on my device. Also, it’s slaughtering my battery life.
APP IS FREEZING UP ON STARTUP
by ibdribbles on 2021/04/03 03:39
Use the app a lot between multiple devices and noticed several times during the day the app freezes up on launch...clear the app and launch again then it freezes again. Launch a third time and it starts up. Also noticed that when I try to view my documents or images while scrolling it may show the 1st, 2nd and third images but then the 4th image will be a blank image but the next will reveal. Try to scroll back to image it’s still blank page. Close and relaunch app and it shows the blank image but several images later it will be blank again. Using iPhone 8.0 with current apple iOS
Inaccessible, and borderline unusable
by Carlalee1980 on 2021/04/02 10:15
The mobile app is absolutely atrocious in regards to accessibility using voiceover. It is difficult to navigate, not intuitive at all in layout, and utterly ineffective and not user-friendly to a blind person. This is probably the most horrible app I have used since going blind.
Issues still!
by Stepwild on 2021/04/01 01:35
Still freezes up while scrolling in folders or just looking at files. This has been going on for months! It's very annoying. I no longer recommend Box. And will be looking for another storage app. Sad.
Freezes when swiping through pics
by Asim A on 2021/03/30 12:23
Freezes when swiping through pictures
Barwf Bowl
by gjitesdghj on 2021/03/27 18:55
Scanning Box is like looking a vomit in a toilet bowl. There are recognizable chunks floating in a soup of unidentifiable's. Store files in Box if you want to back them up. Do not expect to find them easily with dumb searches.
Fix the freezing and I’ll update my review
by That Kid KCow on 2021/03/27 14:37
Used to be a great app. Now it freezes when I swipe through more than 2 or 3 pictures. I’m constantly force quitting. This wasn’t a problem in the past
Free but limited
by GTSyo on 2021/03/25 09:10
Nice
Getting things done!
by Rod Regas on 2021/03/24 02:20
I’ve been using Box for a couple of years now as a way to share music files in production for musicians on the go, originally to let them listen to concept songs between gigs. Once the pandemic hit I was glad we had the infrastructure in place to support all the phases of the pre and post production cycles so we could keep moving with developing original tunes, our new way of getting things done! Thank you Box for making this possible.
Love it
by Neonangel1013 on 2021/03/23 00:23
I enjoy audio part of Box. It can do a list and I don’t have to scroll down to hear the next item. Thank you.
Picture Imperfect
by ljz261 on 2021/03/22 18:49
I’ve been using Box for a few years now and the iOS app experience for images constantly seems to be getting worse. Swiping between images in a folder was always tricky and not as swift as the photos app in iOS but now when you swipe to see the next image the screen goes blank and you have close the viewer and select the image again to see it. Also when loading a folder full of images the images flicker constantly. No other cloud storage app seems to have this issue.
UX?
by Steph 0321 on 2021/03/20 08:41
No further comment, Box is and remains a user unfriendly platform
Used to be great
by MajorlyCool on 2021/03/19 23:06
I’ve used this service for years and it was great. However, I’ve finally run out of patience. On iPhone and iPad the app freezes all the time when simply viewing pictures.
Thanks for the honesty and the safety
by 4954haz on 2021/03/18 14:36
👌
Great & EZ to use tool!
by UM Terrapin on 2021/03/16 09:58
Box.com is a wonderful app that travels with you, and is easily accessible for viewing and sharing important documents.
Microsoft office is great on Apple
by 3RasTas on 2021/03/15 05:31
This is an amazing app and a great utility to allow working on the go. Keep the innovation up, keep the collaboration up. I really appreciated how the platforms seamlessly link to your provide a comparable experience when working. Thank you so much once again.
Tuyệt
by chuong nguye on 2021/03/15 00:08
Qúa tuyệt
Re: Box review
by RN.Review.Docs on 2021/03/14 05:17
Very helpful!👍🏼
Does what I need, mostly
by wbrsf on 2021/03/14 00:23
Works for listening to mp3s of our band rehearsals. The audio play head slider is way too short for longer songs though. And when u switch to landscape mode, it gets even shorter!
Fireplace & outdoor kitchens
by Deco Flame on 2021/03/11 12:11
Best thing that’s ever happened
Literally unusable - thumbnail issues across the board
by dkeoeovotkeosixkr on 2021/03/07 07:19
Thumbnails for photos and videos take up to 60 seconds to load. This problem is unique to Box (same files, same wifi, different host). Every time you click a file or back out to a previous folder, every single thumbnail disappears and has to completely reload.
Used to be great app, now it’s extremely buggy
by Oddlynormal on 2021/03/06 07:53
This app used to be amazing. Now when I open pictures stored in the driver, the app freezes. I have to restart the app almost every time.
Sharing
by Prettiest_eph on 2021/03/05 11:21
The fact you can’t share files between each other make this app so hard for me considering I have many different t files I transfer back and forth locally I’m my phone and this app makes it impossible I mean if I’m wrong lmk I’d love to be wrong cause cuz it’s very frustrating haveing to make an upload online file then name n download each file which takes forever
Keeps soft locking, crashing in iOS 14.4 and 14.5
by Richard A.R. on 2021/02/28 22:05
App becomes unusable on new iOS versions
Upload is pathetic!
by Amaragni78 on 2021/02/27 22:09
Uploading images from requires app to be running in and active. If it is in background upload times out and throws error! Horrible ! Please fix! I am typing this review and texts are not visible, not sure if it is iOS or this app. Pardon any typos, can’t see anything on screen!
No Longer Useful
by Skierbarry on 2021/02/25 19:36
I used to be a big fan of this app and used it like my C: drive saving everything on it. But overtime useful features have been removed or now have to be part d for such as auto backup for photos. The app is extremely unstable, crashing within 60 seconds despite all of the claims that bugs have been repaired to improve stability. I can’t even share items or save data from other apps to it for when I do I get error messages. I more or less stopped using it. A shame. And also it takes forever to load images I have stored. I have the same images saved on Mega and Amazon and they appear instantly. This also occurs on my PC as well. Useless
Constant freezing
by Pmrjulio on 2021/02/24 17:56
App is not working as it used to. App freezes and adding new files takes forever
Slow and not reliable
by emi6666 on 2021/02/24 15:43
I have been using this app to store photos. It started out okay, but now some of my photos are missing, the app always crashes after looking at a few pictures, and it takes so long to load the next photo.
Serious problem with camera roll upload & missing key features
by truedichotomy on 2021/02/22 08:43
I have a large photo library and trying to upload anything to Box using the builtin auto upload feature will stop Box from working properly. That photo upload operation appears to take precedence over other file syncing operations. When it gets stuck, Box is essentially unusable. Also, I often get the “Error uploading from camera roll” message and when click on it, the whole app crashes. The only way to get rid of it is to reinstall Box, which get us back to square one or slow or non-progressing photo uploads. When viewing photos, the app crashes ALL the time!! Other key missing features: -Dark Mode - Save to Box from Photos app - NO Live Photos support!!!
The latest version is BUGGY!
by Mahalia Fan on 2021/02/21 22:37
I have used this app for years. However, the last couple of updates have been very buggy. I have an iPhone 11 and when viewing pictures the background used to be black; now it is white 😩. When trying to go through many pictures at a time the app almost always freezes and I have to force-close and reopen. Does not seem to matter if I’m on Wi-Fi or cellular.
Shows preview of hidden photos
by bailey.review1926 on 2021/02/19 16:30
Shows a preview of the most recent image added to the "hidden" folder on iphone. It should just show a gray screen, like on other apps.
Doesn’t save any files
by kallie0009 on 2021/02/18 15:27
I constantly have to go through old emails to find links into box for files I have because it literally doesn’t save them. It saved one of my zip files but it doesn’t open.
App freeze a lot
by Xhdye on 2021/02/17 23:51
I can’t view more than a dozen of pictures before it freeze up and I would have to restart the app again. Works better from the actual website.
Buggy af
by rrmmmrmmmmm on 2021/02/17 20:42
Syncing across devices does not work reliably
App freezes issue
by riveralex001 on 2021/02/16 22:02
App constantly freezes when viewing photos.
Stop bugging me for feedback
by GameNinjazz on 2021/02/15 17:24
Stop bugging me for feedback
Deserves zero stars
by now you've done it on 2021/02/11 09:05
Honestly. I cannot for the life of me understand why it’s so hard to get a file from the app to my iPad. It’s a 20 minute ordeal ever stinking time. The only reason I even use it is because I get free storage from my university. Once I’m out, I’ll be gone forever.
New box owner
by TristaLa on 2021/02/10 00:01
I have not been able to log in to it And im trying to open it or download the app on my macbook
Cannot Import pdf from browser
by D4978 on 2021/02/06 01:23
The latest update seems to have disabled the ability to import PDFs from a browser. I used this functionality quite a bit and now it is gone.
Lag
by Sneaky pants 007 on 2021/02/04 12:44
Recently within the past few weeks, this app has been lagging big time . I’ve used Box for years and it’s been the best but now, it freezes and lags all the time where I need to close out the app and reopen it but same problem. Disappointed
Crap
by urdaddy1234 on 2021/02/02 01:44
They will not allow me access except through the app and won’t let me change the password so I cannot log in throughout my laptop.
Best app
by Dakarmi on 2021/02/01 03:20
I have been using Box in browser mode and in app. Since I do lot of collaboration with my team the task management feature was good in browser but I did not find any task management feature in the app. Since I am always moving around , I would love that box makes task management feature available in app too. Otherwise a perfect app for work
New version is unusable
by Doufbag on 2021/01/31 20:30
Since the previous version I haven’t been able to use the app. It crashes when I try to open any of my files, and crashes upon opening with no possible fix other than deleting the app and re-downloading. Fix this.
Activity panel is maddening
by TocaLoverGirl on 2021/01/31 18:11
The default to display the Activity panel on the right side (a “feature” that wasn’t always there) is so frustrating. Having to expand it to show the whole doc (over and over and over) pushes me to switch to another device, which I otherwise really don’t want to do. Please get rid of it or at least make it an option instead of the default.
Constant crashes and freezes
by RetroUltraModern on 2021/01/29 13:13
What happened? The app won’t stay open for more than 20 seconds!
Cant upload a simple PDF
by Colincaseyc on 2021/01/26 14:12
I can’t upload any files besides photos. When adding a file, the only option is to select a photo from your albums. Simple use case: I want to upload a PDF.
Students file transfer DREAM!
by joasdfkhas on 2021/01/26 02:23
Google Drive, doesn’t work. Icloud, i have a windows pc. Dropbox, expensive. Box :) I’m a student right now so I use the free plan. Although this has been the best cloud service I’ve used so far. For now i just use this like a clipboard for files. So ill download a file into box on my IPad, then open said file on my pc. I might download a pdf on my PC and then drag an drop in in box, then read it on my phone or iPad. I love the free tier, and really hope that box is financially successful and is able to maintain the 5gb free tier. In time when I have a steady job, Box is one of those services that did me good for years, so I intend for this to be part of my working adult subscription budget.
Coming back home
by Ray3.5 on 2021/01/24 23:55
Trying to come back home , again
App doesn’t load
by Swhite912 on 2021/01/20 13:54
Comments do not load to see the messages so I have to get online which defeats the purpose of the app.
Meh... But...
by CPLANAS1985 on 2021/01/18 02:37
Some tracks will not play... Is it a big or something!?!?
Terrible
by i dont have time for this!!! on 2021/01/15 13:10
Files I loaded a month ago can’t be found!!! I see them on my phone but not my laptop. Then they are gone from my phone.
So functional, so easy.
by RobOnMyiPhone on 2021/01/14 23:01
Box is interfacing with more and more apps making it so easy to use the cloud for data storage and retrieval. They have a great interface. It is so simple
Mac M1 & Big Sur Fail
by Box Fails on M1 & Big Sur on 2021/01/12 15:06
Box does not work on M1 Macs with Big Sur. Saw a thread where it doesn’t work on Big Sur period. They’ve known about the issue for 2 months and no resolution.
Dumb cloud
by brunocf1982 on 2021/01/08 15:21
Too slow to sync, no good syncing, the offline mode doesn’t work well because takes too long and has too many errors.
Upload file from share sheet? Good luck.
by Alphabool on 2021/01/04 01:00
I used to be able to upload files to box from share sheet. There is still the option but it is buggy and usually doesn’t work for me.
Difficult app
by wanderer1997 on 2021/01/02 15:59
I can’t download files offline and the folders take forever to load. It’s pretty frustrating because it seems like a good app but then it keeps messing up.
Can’t upload files from the app
by TheSpo1ler on 2021/01/02 01:14
Why am I not allowed to choose a file to upload when I press “+”. How is uploading the only photos even useful
can’t sign in on app
by searchparties on 2021/01/01 16:37
can’t sign back in. your support is absolutely no help either. they just stopped responding when they couldn’t figure it out.
Piece of junk
by kiteprt on 2020/12/31 23:34
I’ve set this up before and just want to see my files. I keep getting asked over and over again to set up. Have wasted 30 min and have gotten no where!
Thanks
by Your Fired! on 2020/12/31 03:24
Very helpful 👍✨⭐️💫
Sync not working
by DebDAtCHP on 2020/12/30 01:59
I have tried all different ways of troubleshooting and cannot get app to sync with my iPad. I’ve had this app through many generations of iPads and am disappointed it isn’t working well with my iPad 6. It is fine with my MacBook Pro, just not my iPad right now.
Love it
by Flowboi on 2020/12/28 06:35
Thank you Box for improving your app and for providing us this wonderful app for free! I love that I can use this app to store all my important documents in the cloud! I have been using this for 8 years and never have I consider changing. Keep up the good work!
These dimwits can’t reset your 2FA
by KeithCCCC on 2020/12/22 23:14
After changing my phone number they’re holding all of my files hostage. What a crock all in the name of security. SMS 2FA is vulnerable anyway.
Love the app
by alexsf415 on 2020/12/18 02:33
I just love that I can save all my files directly from my phone .
Very slow response on iphone.
by NEAG20 on 2020/12/17 06:00
It takes a million year to load files. Uploading files from phone is task of difficulty of another level in itself. Useless app for phone.
The WORST
by Gggggg615 on 2020/12/11 19:21
This app is garbage, files keep getting lost when trying to send and it’s driving me crazy.
Great app
by iGreeley on 2020/12/11 13:04
Fast, no problems
Best cloud service
by ZUMiller on 2020/12/10 19:31
Don’t be fooled! Box is way better than Dropbox. It works exactly how it should: it’s easy to organize and manage files. As a musician I love that it will play audio files in sequence, making it possible to make a mixtape or sequence songs and share. Great for hearing rough mixes on the go and sending them around. After trying SoundCloud, Dropbox, google Drive and others this is BY FAR the best. It doesn’t do any cute crap with the interface or try to curate your files; you can organize them exactly as you want. Plus it’s affordable. Fantastic job, Box people!
Great storage, but difficult to share files with other drives...
by ebn672 on 2020/12/09 20:40
This seems to be one of the more tricky drives (less user-friendly) for sharing files with other drives so as to be able to maintain multiple file locations and to move files back and forth. It doesn’t help that the “free version” is slated to make your files become “read-only” on Jan 11, 2021.
Review
by fnickoi on 2020/12/09 02:42
This is a joke -impossible to navigate
Very Upsetting...
by dancing@queen on 2020/12/04 01:55
I used to love this App, now I don’t feel the same way. I changed my phone, didn’t remember my previous password, I was able to changed it according with the email I received saying “ Your password successfully changed “; when I had tried to login with new password it is not letting me do it saying “ Invalid Login Credentials “ what is the problem? They don’t even have a number or email to contact them! Poor customer service...
Logging in is a struggle
by tylerlovesapples on 2020/12/01 18:40
Fox doesn’t work with apples keychain well. I have to manually type in my password and it’s annoying.
Permissions
by Jbbaby95 on 2020/11/30 22:20
Box is so lame. I’m not able to open a shared file from a teammate I hat this stupid app. Your help page is a joke. Shame on you
Big fan of Box
by MK SARKAR on 2020/11/27 03:26
I have been using online cloud services almost 10 years, I can use my files from anywhere without any physical drive. My institute is providing unlimited Box cloud services, I can keep everything in this system. I am really BIG FAN OF BOX. THANK YOU...🙏
Box it, easiest way to travel
by Porter Ranch CA BOB on 2020/11/27 00:24
Gets my 10 Thumbs Up!!!
Lulwa AlHafedh
by Al_Hafedh on 2020/11/25 17:23
The best 💫
Delete
by Pookiepie47 on 2020/11/23 19:14
I can not figure out how to delete a file.
Wonderful storage
by Wazif_DJ on 2020/11/21 23:27
Box provided me ease of accessing my important documents from anywhere without any hassle of security. I just love this cloud storage. Great job guys. 👍🏼
Love it.
by wc27516 on 2020/11/21 14:27
Has been using BOX for a 10+years. Very convenient and secure. Seems not use my personal info at somewhere else.
好用人性化
by Alan Chang LS on 2020/11/19 23:29
效率快多種設備可以使用
PLEASE... Fix your audio playback!!
by Bozzman70 on 2020/11/19 17:14
I love this service and what it can do for artists and clients alike... however, whatever your compression algorithm is doing to the audio is making this service very hard to continue to use. I upload 24bit 48kHz quick times to clients to approve my mixes, and I always tell them to download the files to their computers, and the audio playback is poor. Your program is making audio sound like an MP3 from the 90s! Swimmy and muffled highs, comb-filtering at times with random frequencies. I have read many complaints about this service from many other users about the audio, and after testing this personally, they are correct... your audio compression needs to be fixed / updated.
gets out of sync
by sozdatel13 on 2020/11/19 09:38
for several months now app constantly gets out of sync, my folders that should be available for offline, every time I open app downloading again and again and again. same issue on my second iphone with different username and ipad. deleting and reinstalling app does not help
Wow
by Paulyv89 on 2020/11/19 02:20
Excellent!
Keep going
by EZ Fisher Girl on 2020/11/15 19:53
Our college uses word and 365, PowerPoint, etc. sometimes working through box in these as a group is not as seamless as Sharepoint. It also worked inconsistently for me. Keep going. Marketing it to get pics off your phone and save on a drive could be huge for those of us who take thousands of photos a year.
No features
by AAYChan on 2020/11/13 21:50
This app only let me upload pictures or videos. It doesn’t let me upload any PDFs or any other file types. Useless app.
Poor
by Ricki bobbi on 2020/11/13 18:21
Only can login some of the time
Great preview, except for Markdown
by SolidRate on 2020/11/13 09:34
I chose Box over a competing service because of the great file preview it offered: instead of relying on iOS's builtin preview, it makes a PDF in the cloud and displays that, so you can see your document exactly as it appears in its native app. It even does ODT files! Markdown preview was another great addition and worked for a couple of years, but for the last several months, I have gotten a blank popup every time I tap on a Markdown file. I reported this in the Box forums, but got not reply. So you only get 4 stars until this is fixed.
In The past i was very Happy
by Josh bx on 2019/12/02 16:27
Now with this new Bold font, i don’t like it at all! I thought it was some kind of error but seems like it’s not. Before you can scroll through your entire library quickly , now you just see some of you files when you open the app and have to search more. Just seemed like it was much quicker to scroll before, with your thumb you can just find stuff quickly like you were reading a e- book . Now it looks clumsy. Not happy with this look at all. Hard to complain when your getting 10 free gigs but i really wish they went back to the original that I had not long ago. I didn’t do any update, so not sure how this happened. Perhaps my phone did an automatic update. I have the iphone x. Not sure if it’s just my version of phone but I doubt it. :(
Sorry. Last Update Was Enough
by cjb3270 on 2019/01/19 01:55
We’ve used Box for years now. But I’ve noticed its not keeping up with tech changes other cloud drives are. Can’t play videos even after updating the app. It just says “preview image unavailable.” When I play songs or audiobooks, it doesn’t remember where you left off, in the event you need to switch apps temporarily. There are no playlist options I can use to add files to, to play them once the current file is done and automatically start the next one in a different Box folder. Also, when listening to an audio file, Box has the slider but doesn’t have the rewind or fast forward 10, 15, or 30 seconds buttons. Instead we need to manually slide back in case we need to listen to something again real quick. Well, what about if you’re in the car? It’s a pain. And worse yet, the app is always either crashing or taking too long to load the next file. Sorry Box but we need to part ways. I’ve found better now.
Wish box was google drive
by Chalapathi on 2019/03/04 03:53
I really wish box app and service was at least 10% of what google drive offers. The app for iPhone is very user unfriendly and the app on Mac is useless. As an example, when I am syncing files in Mac with box, there’s no status indicator nor a way to pause sync - amazing how google supports such features. Moreover, there’s no way to pick and chose what folders I want synced on my Mac - I have 3 Mac that use from time to time and each for different purpose. Box just dumps al folders to every Mac - google drive handles this feature amazingly well. Useless for me so far
Apple reimagined the iPad. You should reimagine this app.
by mytw0b1ts on 2019/12/15 21:19
After Tuesdays iPad announcement, I’ve been thinking more and more about why I stray towards a laptop instead of my iPad. Apps like Box are exactly why — simple things like I can’t select more than one file at once to AirDrop. When trying to transfer from Mac back into Box on iPad the transfer shows as In Progress but yet after an hour it still sits at 0% completed. Apps are supposed to change the way we work (and at that hopefully for the better, more productive and easier) and yet this app makes me ponder why my company went with Box instead of OneDrive or Dropbox because this is not ready for prime time and its been out for some time, sadly. More recently trying to mark items as favorites I’ll be in the folder and it produces an error that the item no longer exists - the item that’s in the folder that I’m currently in and trying to make as a favorite?! Force closing, logging out logging in etc doesn’t fix it.
PLEASE... Fix your audio playback!!
by Bozzman70 on 2020/11/19 17:14
I love this service and what it can do for artists and clients alike... however, whatever your compression algorithm is doing to the audio is making this service very hard to continue to use. I upload 24bit 48kHz quick times to clients to approve my mixes, and I always tell them to download the files to their computers, and the audio playback is poor. Your program is making audio sound like an MP3 from the 90s! Swimmy and muffled highs, comb-filtering at times with random frequencies. I have read many complaints about this service from many other users about the audio, and after testing this personally, they are correct... your audio compression needs to be fixed / updated.
A step backwards
by fWol on 2019/12/04 05:11
Recently, Box added a feature that allowed you to open a Box Word document in Word so you could edit the document in addition to viewing it. Before that change, you had to go to Word and go through a process of adding Box access to Word, and then, within the Word application open up a Box file. Very unsatisfying and it was greatly helpful when Box added the feature that allows you to open and edit a Word document while in Box. Regrettably, this feature has mysteriously disappeared from the IOS iPad application. The removal of this feature, coupled with the still horribly slow (after all these years of hoping they would improve the performance) speed of the Box synchronization on the Windows PC, have permanently soured me on Box. All hype and vastly inferior to One Drive, Dropbox and Google Drive.
great app if you use it right
by ypolak on 2018/12/23 16:03
i use box app along with goodreader. goodreader allows me to do all the fancy stuff and interact with the other apps on my ipad while using box as a depository for my data. box app is great for adding, deleting and backing up files. if you want all the full features of box then use the browser not the app. most of the complaints seem to revolve around trying to get box to do more than intended. as far as battery drain that one user complained about i have no idea what they are talking about since i have never had this problem. box allow user to stay logged in all the time so again not sure what this user is complaining about. i have used dropbox but switched to box as i find it much easier to use. although dropbox does integrate with many more apps. for people using apple products this should not be a big problem since almost all of these apps also integrate with icloud.
Battery Hog
by Debford1 on 2018/01/14 17:14
When I first downloaded box I loved it. Then all the sudden it was making me have to sign in every time with the keypad I had it set for my fingerprint sign it. Then all the sudden I started noticing my phone‘s battery was being drained drastically. Thought maybe it was another program I had installed so I uninstalled the other program, and no the battery still kept draining. My husband had installed box on his iPad Pro and on his phone also and he noticed his battery going down fast. Unfortunately we had to uninstall box from our tablets and phones I really like the concept of the app and I hope that you can get this fixed it is a great app and would love to use it.
Best cloud service
by ZUMiller on 2020/12/10 19:31
Don’t be fooled! Box is way better than Dropbox. It works exactly how it should: it’s easy to organize and manage files. As a musician I love that it will play audio files in sequence, making it possible to make a mixtape or sequence songs and share. Great for hearing rough mixes on the go and sending them around. After trying SoundCloud, Dropbox, google Drive and others this is BY FAR the best. It doesn’t do any cute crap with the interface or try to curate your files; you can organize them exactly as you want. Plus it’s affordable. Fantastic job, Box people!
Great preview, except for Markdown
by SolidRate on 2020/11/13 09:34
I chose Box over a competing service because of the great file preview it offered: instead of relying on iOS's builtin preview, it makes a PDF in the cloud and displays that, so you can see your document exactly as it appears in its native app. It even does ODT files! Markdown preview was another great addition and worked for a couple of years, but for the last several months, I have gotten a blank popup every time I tap on a Markdown file. I reported this in the Box forums, but got not reply. So you only get 4 stars until this is fixed.
Reliable
by luvdetroit on 2019/10/06 17:16
I received my records timely and all items as promised. So far they’ve been available for me to view anytime I need in this app which I greatly appreciate. I haven’t had time to move them to a thumb drive. I’m not sure how long they’ll be available in the Box app. I couldn’t remember my password when first logging in and the support staff was extremely prompt, professional and helpful when I sent a message asking for help. I recommend this app for this reason and ease of use. 🙂
Frustrating
by Ladylonglocks on 2021/04/11 14:49
Why do I have to keep renaming files because Box reverses my file name changes? This has been going on for weeks and happens several times a day. I initially thought it was related to reordering after a file deletion but that does not appear to be the case. No change to process seems to correct the problem. Please fix your annoying and time wasting bug. 5 Years ago: I use Box every day to move my art between computers and devices. The web page end of the app has been unusable for days, which makes the entire thing unusable. Please be responsible and test your changes before you make them public, this has gone on long enough.
Getting things done!
by Rod Regas on 2021/03/24 02:20
I’ve been using Box for a couple of years now as a way to share music files in production for musicians on the go, originally to let them listen to concept songs between gigs. Once the pandemic hit I was glad we had the infrastructure in place to support all the phases of the pre and post production cycles so we could keep moving with developing original tunes, our new way of getting things done! Thank you Box for making this possible.
Works great
by Ron750 on 2019/10/05 08:06
I’m 63 snd suffer from Upgrade Fatigue. Just when I figure out how my Iphone works, they upgrade everything and I have to start over. So I’m pretty resistant to using new Apps, which usually adds new ways to torture me. I recently received a PowerPoint presentation that required me to download Box, and I love it. Very intuitive and easy to use. With IOS 13, it’s easy to turn a web article into a PDF, and store it in Box. Usually with IOS, I can never find my downloads. So Thank you for this App.
Overall genuinely satisfied
by rsherpa55 on 2019/07/12 16:32
free access. Using this you can see your downloaded files lined up with paper touch stylus that gives the feeling of paper when u turn it i.e when from 1 page to another. Logging into ur google or Microsoft account, after u link ur account with box, u can enjoy any documents sent you via email. It makes it super convenient to use it. Worth a try if you are looking to properly manage ur downloaded files (heavy size mainly).
Best Cloud Service
by Excellent714 on 2019/10/24 01:53
This is clearly the best cloud app of all. I have paid cloud apps with a tb each that don’t work. One Drive stinks. Dropbox is even worse. They have data that I need. Well they are supposed to have my data. Occasionally I see files saved to those appear on the cloud app. Takes weeks at times. The only app I can save files to on my computer and be sure when I look on my iPhone and see them is Box. That is what I need.
Box = finally the killer app we were promised....
by big_sloop_johnb on 2020/06/30 13:47
Remember “web 2.0” and all that talk about a killer app that would arrive from on high and change your life? It never happened, well, not until now. If you have any more than a few files to manage, prepare for the arrival of the messiah and for your life to change. Box is the killer app you were promised. Now repent, you Dropbox savages, there is and can be only 1 true Box, and this is it!
It does almost everything
by Marco Polo Mint on 2019/01/13 19:58
Since I decided to consolidate most of my digital life into Box, it means I’m also using it to view word docs, PDFs, and even listen to music. It doesn’t have the finer features of dedicated viewers or players but it does a decent job through previewing the files. Ideally some form of markup or notation within pdf docs could be saved for collaboration and future reference, that would be a hugely useful addition. But I love having access to my archives of documents, music, photos etc all within the same app.
Works great except for storage count
by Yodle_odler on 2019/10/04 03:23
I’ve been using the app and service for over five years. The service is great except for one huge flaw. I have to submit Help tickets about 3-4 times per week so the box team can run a script to display accurate storage counts. Otherwise I’m locked out of any further uploads. Even if I delete files the total storage number does not change. This seems like such a core function for a file storage company and it should work. The box teams automated response hasn’t changed in five years. “This is a long term goal for our engineering team.” How much longer should I wait???
Lost Bookmark Access, Constant Offline Syncing
by blender651 on 2020/11/03 22:42
The old app used to be stable and useful, but has recently lost two critical features. 1) the button for accessing bookmarks in PDF documents is just GONE. For large PDF documents in my business, this is a big loss. And 2) The offline docs require constant syncing, pretty much invalidating the usefulness of the feature. It’s also really hard to find the offline docs, which used to have their own main tab. the app has also been very unstable compared to previous versions. Not sure what happened with the developer team, but this version is a big step backward.
Good app for workflow
by piranhadig on 2019/05/22 15:18
Great app for initiating workflow but cuts short for us in the music world. In short, DISCO picks up where you guys leave off. Neither do what I need so I have to spend twice the money in both subscriptions to get results. Would be nice to have everything in one app. Easy access to metadata and a better format for inputting that into songs. (metadata inputting, aiff to mp3 conversion, additional data input without losing original download link, applying a graphic - I.e. jpg - to the metadata). Your dt application is fantastic and love the cloud sync so I’m current on all 3 of my computers in various locations.
Great for teams using multiple tools
by Traveler72 on 2021/04/11 23:35
Box has been great to be able to work seamlessly with others who are operating on different platforms, many of which are heavily restricted in terms of using outside services. Box has been a secure and accessible platform for sharing weekly plans, maintenance tracking, and collaboratively edited files. Box Notes are a key tool for me in coordinating with staff and contractors.
Aggravating
by Rimshak on 2020/08/08 16:49
Half the time scrolling through pictures it will bug out. You can pinch to zoom a photo then slide over a couple and it acts like it’s bugged out and won’t zoom on anything. Also, uploading or downloading is one of the most annoying things ever. The task will just sit there... Say I told it to make something available offline. It’ll pop up a window saying it’s making it available. You tap for details and the file size is just sitting there with 0%. It’ll set there for 5-10 minutes before it even takes off. If it even does. Sometimes I just force close the app and reopen to get the download started. It’s very inconsistent.
APP IS FREEZING UP ON STARTUP
by ibdribbles on 2021/04/03 03:39
Use the app a lot between multiple devices and noticed several times during the day the app freezes up on launch...clear the app and launch again then it freezes again. Launch a third time and it starts up. Also noticed that when I try to view my documents or images while scrolling it may show the 1st, 2nd and third images but then the 4th image will be a blank image but the next will reveal. Try to scroll back to image it’s still blank page. Close and relaunch app and it shows the blank image but several images later it will be blank again. Using iPhone 8.0 with current apple iOS
Fatal Bug: “Not a priority to fix it”
by AlbuquerqueFan on 2019/01/09 20:49
The app is otherwise great, and would receive a 5 star review if it weren’t for a fatal bug that their support said they were aware of, but they have no plans to repair. When writing in a box note, the bug causes the cursor to jump away from your present location frequently, rendering the app impossible to use for box notes. If you use box notes, the app is almost unusable because of this. Our enterprise does, so this is disappointing. We opened a case, and they said they were aware of the bug, but have no plans to fix it. Some bugs aren’t a priority, they said. Reassuring, right?
Sharing
by Prettiest_eph on 2021/03/05 11:21
The fact you can’t share files between each other make this app so hard for me considering I have many different t files I transfer back and forth locally I’m my phone and this app makes it impossible I mean if I’m wrong lmk I’d love to be wrong cause cuz it’s very frustrating haveing to make an upload online file then name n download each file which takes forever
Will not refund money
by mikecarpenterxray on 2019/02/28 18:26
Ordered by mistake, spent one hour the same day trying to find email or someway to contact them, they lead you to a website that you have to register your name and so on!!! Please don’t purchase!!! Today I finally had opportunity to request refund and immediately had response that I do not meet requirements for a refund!! BAD EXPERIENCE!! No customer service at all!!!!
New update makes it useless
by MusicFan312 on 2020/01/15 23:11
I’m a musician. I send new mixes to band members all the time using box because it has been an amazing thing. The last iOS update and box update does this: I get logged out ever 3.5 mins and have to re-enter email & password and if I’m playing new mixes via Bluetooth it stops playing because I got logged out. Can’t even finish a song via Bluetooth. Frustrating for sure, been happening for a few days and I’m trying to work on the final mixes for a new album due for release in feb 2020 and can’t use box. Going elsewhere for now, probably be back if this gets worked out.
Something happened
by Ram99205 on 2017/10/10 02:18
Something happened, and a five star app went to a two or three star app. Thankfully, it appears that I don’t have to login each time I open the document. However, many of my pictures will not show now. Something is wrong with this new iteration. This has been a stellar app, and no doubt will continue to be, but somethings wrong with this version.
Forget playlists
by Googoyle on 2018/12/31 13:57
Even after contacting Box two years ago then once more recently, they appear to refuse to allow audio files in a folder to be manually re-positioned for playback per the user’s discretion. BOX OFFERS NO OTHER OPTION BUT BY DATE. Even if you start a new folder and transfer individual files in the order you want them played back, this app STILL ORDERS THEM BY ORIGINAL DATE ONLY. A good app otherwise for general storage, but FORGET CUSTOMIZED AUDIO PLAYBACK LISTS for now. Must be too much like “rocket science” for Box, I guess.
iOS 11 Files app used to work, not this release
by CIO-SB on 2017/09/24 17:53
The previous release of the Box app worked as expected with the iOS 11 Files app, add Box in locations, authenticate and see your Box files in the Files app. Updated Box app today (9/24) and Files now says you must authenticate in Box app. From this point forward you can’t access Box files inside Files, you’re redirected to the Box app.
Newly unusable
by mi.mo on 2017/09/26 12:25
I’ve been using box on my iPad, iPhone and computers for years. As of a couple of days ago, the app on iOS is asking me to sign in a new every single time. Because I have two step verification turned on, this is a serious hassle. Is there some weird security issue going on with Box? Are you all trying to earn more money from those of us who have been with you for a long time asking us to subscribe or something? (schmucky if so) Or is this just some terrible bug? In any case I do not, emphasize not,recommend starting out with this app it it is new to you until the Box folks repair it.
Poor MS Office Integration
by PennCCRN on 2019/08/09 01:47
The iOS Box app doesn’t function with the iOS MS Word and other office after this last update. Im fortunate that my company has both OneDrive & Box so I moved my storage to OneDrive after the MS functionality is no longer supported. It integrates and works much better. It does seem to work better with the web and on my laptop but it really doesn’t work with the iOS app.
Musicians look no further!
by Jasonhemphill2nd on 2019/05/22 16:59
Box is bar none my favorite way to transfer sessions, takes, and mixed down finals to clients. I use it nearly everyday. Do yourself a favor, pick it up. They are constantly updating the app to make it easier and easier to use and I am very happy with the changes even after 4+ years with the service. Box, You guys are awesome. Keep up all the good work!
This app needs an upgrade
by Tupac's Cousin on 2019/08/02 03:10
This app would be great, IF it actually worked. Unfortunately, majority of the time, it doesn’t. Or if it does, it’s AWFULLY SLOW. Good luck uploading large files or a lot of small files it once.. What should normally take maybe a few minutes to upload will take FOREVER with box.. I’m talking an hour or more. Also, it often won’t load pictures/videos AT ALL. It will literally show a blank screen instead of loading the picture, no matter how long you wait. Bad functionality all around.
Thanks for the update but....
by Scruffy guy in La on 2017/12/05 00:03
I like box very much however, there are still sync issues between all devices. Excel for example is a huge issue - repeated messages that say cannot sync. Frustrating. If I’m at a meeting and want to open a file - message states generating preview but says cannot. Repeatedly same error message. I’m looking for another program
Picture Imperfect
by ljz261 on 2021/03/22 18:49
I’ve been using Box for a few years now and the iOS app experience for images constantly seems to be getting worse. Swiping between images in a folder was always tricky and not as swift as the photos app in iOS but now when you swipe to see the next image the screen goes blank and you have close the viewer and select the image again to see it. Also when loading a folder full of images the images flicker constantly. No other cloud storage app seems to have this issue.
Last update not good
by Mega-mojo on 2020/06/02 17:33
The app was working just fine until the last update. I was able to listen to audio files continuously even while working in other apps. Now I have to keep the app open and the audio file will shut off randomly between every two and five minutes. Which also means I have to keep tapping the screen every few minutes to keep listening. This isn’t working for me and it’s seriously inconvenient. May have to move everything to Dropbox.
Students file transfer DREAM!
by joasdfkhas on 2021/01/26 02:23
Google Drive, doesn’t work. Icloud, i have a windows pc. Dropbox, expensive. Box :) I’m a student right now so I use the free plan. Although this has been the best cloud service I’ve used so far. For now i just use this like a clipboard for files. So ill download a file into box on my IPad, then open said file on my pc. I might download a pdf on my PC and then drag an drop in in box, then read it on my phone or iPad. I love the free tier, and really hope that box is financially successful and is able to maintain the 5gb free tier. In time when I have a steady job, Box is one of those services that did me good for years, so I intend for this to be part of my working adult subscription budget.
Needs Drag and Drop Support
by Saving reset on 2018/04/19 20:01
The Box app for iPad is largely fine. I like the ability to quickly open a file in Microsoft Word and then be directed back to the app when closing. I would request however Drag and Drop support as it would make file management, especially when downloading files from email, more seamless and simpler to use.
Can’t download Box app 😕
by rk8102 on 2020/04/15 05:33
After years of using Box, my iPad quit working. We reloaded the same image on to a new iPad but now App Store won’t let me download the app and complains I need to upgrade my iOS version. It’s irritating because I was just using Box on my now broken iPad on that version (with 2FA.) While I work out what to do about the apps which will break when I upgrade, I can’t put Box files into emails from Box - breaking a major part of my workflow. Epson iPrint still lets me scan into Box, thank goodness, but now it’s extra work to send multiple files by email. Boo.
Won’t stay logged in
by revp on 2020/01/12 13:15
Box is my favorite cloud service and one of my favorite apps but this last update messed up a basic feature in the iPhone version. Even with “keep me logged in” selected, the app wants me to login every time I open it and it won’t allow me login with keychain passwords. Still have to type it in. The worse is that I have to re-save GBs of offline material each time I re-login. I usually give you guys a 5-star review for multiple reasons but this login issue is killing my workflow.
Problems
by Me7345926 on 2019/07/30 07:02
For the last week Box on my iPad Air crashes when trying to preview pics in a folder. It will load 10 to 15 pics and then the whole app quits. I can view indivual files just fine Updated to latest version and IOS 12.4. Please fix as it’s not really usable right now.
A few problems, almost perfect
by I R Tobi on 2017/12/05 17:53
Problems that are still here and aren't making this 5/5 -Zooming is still a little wonky (occasionally doesn't zoom in by doubletap) and you might need to troubleshoot by exiting image preview and reentering it. -Landscape swiping is still difficult and requires you to swipe halfway across the screen when it should be a small flick to view the next file.
Would be helpful but...
by bam_bam__ on 2019/11/11 20:37
The concept of the app is nice and simple but there is one very painful quirk that hasn’t gone away. I’m not certain that it is the app and not the iPhone implementation of it but regardless it’s obnoxious and takes extra time to work around. I use Box mostly for building prints and anytime I try to scroll through a document I am exited out of said document. It makes the app nearly unusable. Maybe I’m being hyperbolic but if this didn’t happen, it wouldn’t get a bad review.
Excellent Customer Service
by Harrrrrey on 2020/03/25 08:22
My account was suspended for reasons unknown to me. I was denied access and submitted a request for help per the sites institutions Within the week I got a reply that my issue was resolved and apologizing for the occurrence. I was able to log in and my files were still there. Thanks!!! My Dropbox account has been suspend
Box is not a good photo sharing site
by gjkljcxddg on 2019/10/09 11:25
I typically use Smugmug to organize and share photos. It’s a terrific app, super easy to see groups of thumbnail photos. My current employer asked us to use BOX. BOX is a good file cabinet, but it can in no way compare as a photo sharing site. It is difficult to view photos, there is no way to scale or change sizes of thumbnails; there is no way to use a photo as an index to identify folders. I dislike BOX immensely
Pretty good on iPad. Wish files would appear alphabetized.
by frustrated subscriber number 2 on 2019/10/17 02:14
This app works pretty well on my iPad. I wish that files in folders would appear in alphabetical order. I have been using Box a lot over the past 5-6 years, but I will probably will stop using it so much because of changes that they recently made to the laptop app. It has become really inconvenient to use since those recent changes.
The latest version is BUGGY!
by Mahalia Fan on 2021/02/21 22:37
I have used this app for years. However, the last couple of updates have been very buggy. I have an iPhone 11 and when viewing pictures the background used to be black; now it is white 😩. When trying to go through many pictures at a time the app almost always freezes and I have to force-close and reopen. Does not seem to matter if I’m on Wi-Fi or cellular.
Rating Trends
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All Versions
4.0
134,454 total
 5
111,524
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11,923
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4,356
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2,110
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4,541
Current Version (5.5.1)
5.0
122,634 total
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106,488
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10,157
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2,605
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918
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