Screenshots
Keyword Volume Hits KEI Rank
manager
11.62
93
2
secure
0.00
49
digital
0.00
43
1
vault
21.38
17
3
passwords
14.74
2
password keeper free
55.20
1
password keeper
78.26
1
password
17.52
1
keeper
16.38
1
password manager
44.50
1
Search Visibility
App name
Description
Remove the pain from having to remember passwords ever again. Protect your passwords and personal information with keeper® - the leading secure password manager and digital vault. keeper offers unlimited password storage for everyone - generate, store, and AutoFill strong passwords on all your devices while securely storing private documents. ** Rated "Best password manager" and Editor's Choice by PC Mag ** ** Rated "Best Security" by Tom's Guide ** Why keeper? • keeper is the world’s most trusted and downloaded password manager with a 4.9 rating from over 100,000 reviews. Millions of people and thousands of businesses trust keeper. • No limit to the number of passwords you can store. • Our password generator helps keeps hackers at bay by creating strong, unique passwords. • Securely share individual passwords or files with people you trust. • Save time, stay organized, and in control with our AutoFill feature, KeeperFill®. Both convenient and secure, KeeperFill makes signing in to your favorite websites a breeze on any device. • Monitor the security of your passwords by enabling BreachWatch. BreachWatch continuously scans the Dark Web for login credentials that have been exposed through public data breaches and instantly notifies you so that you can quickly take action. • Not just for passwords - keeper locks your confidential files, photos, and videos in a secure encrypted vault. • Organize your passwords and files into folders and subfolders. • Enable Touch ID and Face ID for a convenient and secure way to easily access your vault. • Elect up to 5 trusted individuals to access your account in case you can’t with our Emergency access feature. What Makes Our password keeper The Best? • keeper strives to keep our app as simple and intuitive as possible. Our 5-star reviews back that up every day. • Every user is provided a secure and private vault protected by our unmatched Zero-Knowledge security architecture with multiple levels of encryption. Each user's vault is guarded by a master password which only the user knows. With keeper your information remains 100% encrypted 100% of the time. • keeper’s Security Audit feature helps you identify which accounts require a password update and can generate a strong password for you with a single click. Most secure password manager in the Industry • Built with zero-knowledge security architecture. What does that mean? All your data in keeper’s cloud is fully encrypted and only accessible by you. • Integrates with Two-Factor Authentication providers (SMS, Google Authenticator, Duo Security, RSA SecurID and Yubikey). • Only password manager to be certified SOC-2 and ISO27001 • Utilizes AES-256-bit encryption and PBKDF2 technology * If you need assistance, please email support@keepersecurity.com Terms and Conditions keeper Unlimited is a 1-year auto-renewable subscription for $29.99/year. keeper Family Plan is a 1-year auto-renewable subscription for $59.99/year. secure File Storage is a 1-year auto-renewable subscription starting at $9.99/year. BreachWatch is a 1-year auto-renewable subscription for $19.99/year. Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period. You can turn off auto-renew up to 24 hours before your next subscription payment is due via your App Store settings page. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Privacy Policy: https://keepersecurity.com/privacypolicy.html Terms of Use: https://keepersecurity.com/termsofuse.html
Great
by nmk102403 on 2019/11/20 01:46
Just needs to be cheeper
MK
by vermo t on 2019/11/19 17:47
Convenient and keep information in secret
DO NOT USE
by benjyoffleash on 2019/11/19 16:59
This product is a scam. It allows you to store passwords only to tell you everything you’ve stored will be lost unless you pay them. It’s a hostage situation. They are evil. Screw this app and everyone who made it.
Great App
by Memphis53a on 2019/11/19 15:51
Great app for storing passwords and data
Great customer service
by Dreggae on 2019/11/19 04:48
So, some how I created an account when going through the renewal process with a typo in my email address. It became the email w/ editing privilege along with all the files I created. Since the email address didn’t exist, it was impossible for me to switch things, I also didn’t have a password. I was in full out panic meltdown Their support person ,Alicia ,was very patient, even though I was a bit of an a-hole. AND yes I apologized! She helped me get all my info back and made me complete...at least in a personal info data kinda way, got plenty-o other stuff to work on. Thanks Keeper
Stupid
by Kartana101 on 2019/11/19 01:14
It only allows you to store your passwords for 30 days
Trying to charge for everything
by SobekRa on 2019/11/18 19:56
I loved this app at first for its basic functionality. I didn’t need any of the advanced functionality that they originally charged for. Gradually, over time, they’ve started removing basic functionality and started trying to charge for simply functionality. You can no longer organize your passwords or even simply DELETE a password entry without paying the full price for the app. Time to start looking for other options....
Great App
by higrosser on 2019/11/18 16:20
Great App
They’ll extort you after free trial
by Thatnicknameistaken951 on 2019/11/18 14:59
They’ll let you keep the free version well after the free month and get you hooked. Let me go for 5 years. Then when they had a bunch off my info that I didn’t have stored elsewhere, it suddenly deleted itself from my phone. When i reloaded it, my info was missing with a message that it was in secure storage and I could get to it if I paid for the full version. I had to pay or would have been really stuck. Extracted my info, tried to immediately cancel and get a refund. They blocked every move. I think extortion is the right word. Anybody want to explore a class action lawsuit with me?
Excellent! 1 Improvement Requested
by Harlequinb on 2019/11/18 14:58
Excellent program that has kept my information safe. That said, there is an improvement that’d I’d like to see. When searching for a login on the iOS app, to be taken straight to the entry and not have to click on each folder to get it it. Other than that, very happy.
Good App
by scrapsista on 2019/11/18 05:51
Great. Does what it should
Learning to Hate this App
by TRowe79 on 2019/11/17 04:03
This review has been a long time coming, but I’m finally forced to write it. I downloaded the free version of this app with my first iPhone in 2011. It’s just gone downhill since then. I was never interested in the features of the paid subscription so I never upgraded, and every update they’ve implemented some change to entice me to upgrade and made the user experience worse when I didn’t, but I’m still not interested in the subscription service. Now, with this latest update, they’ve scrambled all my password files so that they aren’t in the correct folders anymore... and guess what?! I have to upgrade in order to move them back. So now the company is taking active steps to frustrate and piss off the user that just took them up on their free offer? That’s a big win! If you want to force people to pay for your app, just be honest and charge them up front. If you’re just irritated that you made an offer for a free app years ago and now you have to live up to your deal...tough. You made the deal!
Very dependable resource!
by Jefemaster on 2019/11/17 02:01
A go to for ALL the sensitive info one would otherwise forget - highly recommended!
A must
by Sinira on 2019/11/16 20:03
It’s amazing how many passwords you can have and this has been a life saver. Never get nervous about not remembering a password with this app you’re covered.
Saved me many times!
by bknelson0403 on 2019/11/16 14:05
Love it. Save more than just passwords! Accounts, passports info, etc etc whatever you want to put into a safe.
Great Password App
by DanGator31 on 2019/11/16 13:49
I have had Keeper for many years and use it for all my passwords. One of the best features is the ability to go online through Keeper and it enters the passwords for you. Great valuable app.
App is a scam. Takes passwords and holds them at ransom!!!!!!!
by ANOTHERSCAMMEDCUSTOMER on 2019/11/16 00:49
This app says it’s free, but it will not allow my son to access his files anymore unless he pays an annual fee! I’ve contacted customer service twice. This is ridiculous! Don’t get sucked in and lose your passwords!!!
Indispensable
by MomTC on 2019/11/15 20:42
This is the most expensive app I have...and worth every penny. Do yourself a favor and download Keeper now!
Super App
by Dipper 13 on 2019/11/15 16:26
There are many Apps in the market but few as secured as Keeper. It has saved me countless of times when I'm on a jam trying to remember the complexity of passwords. Highly recommend. I’ve used this App for over 3 years and I’m totally satisfied. It gets better every year.
Terrific app - couldn't be happier w it.
by Mreeves3514 on 2019/11/15 14:08
I’ve been using this app for several years now. Not sure what I’d do without it. Indispensable. Even if it cost $2000 a year, for me it’d be worth it. I use it 10-20x a day and it saves me an incredible amount of time. I require everyone in my company to use it. The only way we share password is using this app. ..... This review is for the paid for version, which has no adds As the owner of a small company I have over 400 passwords for everything under the sun from PayPal to websites to banking and everything in between. I used to keep a password list in an Excel spreadsheet on a fob, a total security nightmare. Keeper gives me the ability to access my password list from anywhere in the world that there is a computer. Features I like a lot: Alphabetical A-to-Z scroll keys appear on the right side of screen to quickly navigate alphabetically. A search button lets you do a keyword search insert is the contents of all fields including the note field. Holding your finger on a username or password, copies it to your clipboard, very handy for pasting complicated passwords. You can access a desired website from within Keeper so long as you've entered the URL address, username and password in the appropriate fields. If you leave keeper you will have to reenter your password each time you reenter keeper. Not sure about android but on iPhone you can access Keeper using your fingerprint as long as it's enabled on the device. I've also access from my work computer and my home computer with no issues. You can create folders to group certain passwords within. I'm not certain as to how secure Keeper itself is and although my IT person gives it his approval, you should do your own research with regards to this most important point.
Love it!!
by Bigg Skor on 2019/11/15 02:06
I’ve been using this app for years and loved it from the start! It has been comforting knowing my passwords are safely locked up. It continues to get better and better.
Great and very useful app.
by Bob's Net Book on 2019/11/14 16:37
Trying to keep in memory all the passwords I must have is impossible for Me. Keeper is almost always at My fingertips via My I Phone. I have at last count have about 70 different records on My keeper app. My memory even on My good days could not keep all this info available when I need it. Keeper is a must have for Me👍
Not worth the cost
by Coachkbaughn on 2019/11/14 15:35
This app used to be free with adds supporting it. As a free app it is great. Now you can’t use it unless you pay $30 a year, oh and there are still adds and pop ups that come. Not worth it when apple now has a password keeper included in iOS. If the app was only $5 a year I’d keep it because then I would have to transfer my last 5 years of passwords that I’ve saved.
Amazing
by Kenisha B. on 2019/11/14 14:07
It’s by far my favorite password app.
Best program
by n2yrz on 2019/11/14 10:23
Easy and simple to use. Would be lost without it.
Don’t download! Beware
by LilMizzSweetTart on 2019/11/14 01:01
Don’t download the app. They charge you without authorization!
Do not download this app
by Yosko1965 on 2019/11/13 17:16
They will continue to bombard you with emails even after canceling services and unsubscribe. I’ve warned you. 🙁 updating this review 11/13/19. One month later and still getting disruptive emails.
Such a Great Application you got my vote!
by TJS2520 on 2019/11/13 06:45
I Great
Complain
by cosmos1000 on 2019/11/13 03:21
Please stop selling me an upgrade when I am using the app.
Great customer service!
by DennisJew on 2019/11/12 18:38
I’ve been with them from the very start. They’ve been very responsive to all inquiries. They’re alway improving and keeping Keeper safe and secure. But the single most positive attribute about them is their loyalty to their users. Great job and I hope you continue to grow and prosper. Dennis Jew
Love it.
by fairbanks joe on 2019/11/12 01:55
Works great. Handy as heck.
Great app
by Henctormsone on 2019/11/11 17:04
Great App the best
I use keeper everyday
by Vanessa T21 on 2019/11/11 16:33
I have Keeper installed on all my devices at home and for my business. It’s easy to store and save your password in the vault and upload when it’s time to put it to use. I love my keeper!
This is the best password/login saver
by Hoagie3434 on 2019/11/11 14:06
This is the best password/login saver for everything. Works with both IOS and Android across all devices.
Great features
by Al Stephen on 2019/11/10 18:09
Have used other PW mgrs. Vey impressed with every feature, security and ease of use.
Watch out for unauthorized charges and no customer service!
by Bagley, Robert 3 on 2019/11/09 15:23
Horrible customer service and response time. They bill you for no reason outside the terms of your membership and you have not recourse except to file a complaints with your bank to dispute the charge. Buyer beware!!!
Used to be great. Not anymore
by Disappointed user 9.2016 on 2019/11/09 09:18
Latest update changes how the ap displays your info. Newer files in a different area and access is crippled as they keep pushing you to pay for more services. How do I know they won’t continue to bastardize me info if I pay for the backup? Used to love this ap. Not anymore. Stop screwing around with my data, passwords etc. I don’t trust your site or Ap anymore.
Very Useful
by Toz 1 on 2019/11/08 21:15
Keeper is easy to use. Helps fill in data on websites. I must have 100 passwords. Keeper makes it easy to organize them all. Keeper will also create strong passwords if you want. Only issue I have if they try to up sell me now and then.
Easy and secure
by fish whistler on 2019/11/08 18:25
Very easy to use. I highly recommend this app to organize and secure your password list.
Spammed with upgrade notifications...
by Raquet220 on 2019/11/08 16:45
Payed for the yearly fee and get constant upsell notifications. Great app but even when paying for it the notifications make me feel like it is still a free version.
Great password app!
by Jesusiscomingsoon! on 2019/11/07 14:48
Th
Awesome! Super user friendly.
by Gee 19 on 2019/11/07 04:05
Out of the several other apps that I have used that are similar, this one is the best by far.
Password Security
by Daylen Westwood on 2019/11/07 01:58
Logging into my accounts has never been easier with this app.
Good app so far
by Dinew30 on 2019/11/06 18:08
Good app so far but can’t find website for them
Great customer support!
by sharkbait 123456 on 2019/11/06 00:02
I have had this app for several years and it has steadily improved. It is amazing how much their customer support out-performs the software industry. I rarely have needed to use it, but when I do I have been very impressed. I had forgotten how good it was until I had cause to use it today.
Awesome!!
by GeneralBMP on 2019/11/05 17:39
I’ve used this app a few years now to organize the plethora of passwords necessary for life in the 21st Century. It is easy and reliable and when you forget your master password like I did recently then they are a pleasure to work with in restoring your locked app! Awesome product and service.
It not working
by hiitskadilove on 2019/11/05 16:28
I tried to go change my password on the site imvu but it didn’t work and I would really like if it really worked.
Opinión
by andino48 on 2019/11/05 14:00
Es rápido en su búsqueda
Won’t let you delete passwords without premium subscription
by Joeyc04 on 2019/11/04 16:44
I like this app, and it’s very handy for keeping track of passwords. However, I tried to delete an entry because I no longer have an account for a certain website, and it said I needed the premium subscription to do that. I understand needing to make money, but $30 a month to delete old passwords is a bit ridiculous.
Excellent support
by nerok123 on 2019/11/03 23:20
I’ve been using Keeper for over two years and recently upgraded to a family account and found support to be excellent.
Great App - Solid security for all passwords
by warrengman33 on 2019/11/03 14:12
Live this app for storing all my passwords!!
Absolutely LOVE this app!!
by Mickymoe on 2019/11/03 01:53
An absolute must in our digital, on-line world! The best way to keep track of all of my passwords and sensitive account information. Don’t know where I’d be without it!!
Keeper App
by Invisilink on 2019/11/02 23:40
Easy to set up. A great way to manage all your passwords and anything else you want to refer to without having to memorize any.
Sammy
by Scooter 2004 on 2019/11/02 14:01
Great app. Highly recommended. Very secure.
Great app. I don’t know what I would do without it.
by st tames reader on 2019/11/01 23:23
I don’t know what I wi
Awesome app
by jsmith55789 on 2019/11/01 17:56
Very convenient app for managing passwords and files. I tried several others and this was my favorite. Customer service has been very responsive and helpful as well. The paid version is well worth it.
No 24/7 support
by pkb1949 on 2019/11/01 16:36
Would give zero stars if possible. Long time user but when an account password was forgotten no support was available. confirmation email never received. The phone number does not work. It directs you to support for chat or email. Tried contacting them multiple times using the 2 email addresses attached to our accounts. Also tried the “chat” Only response was that we would be contacted shortly- 2+ hours ago. Still waiting. When ones needs access, one needs it then. Not some vague time in the future. Pretty sure, we’ll be cancelling accounts in near future.
Lifesaver
by Christian Andrea on 2019/10/31 20:33
Use the free version and you’ll see how easy it is to use and secure. I upgraded to the Keeper Unlimited after nearly 2 years with the free version cause I needed to syncability. Totally worth $39.98, or $19.99 if you get a discount offer.
A great app for your passwords
by mhlynch19 on 2019/10/31 16:23
I wonder how people get by without a password keeper. This is one of if not the best. It is simple and independent, the owners constantly improve it, and it provides an essential service in our time for a low price. You should buy it.
Keeper Review
by BetteBuff on 2019/10/30 15:43
This App is a lifesaver, keeps user names & passwords at my fingertips
Great App
by Cadmom55 on 2019/10/28 16:25
Love it! I don’t have to remember all the passwords. I just have to remember one.
Worked great but now forcing me to purchase
by ifitwoukdletme on 2019/10/28 01:03
This is great... EXCEPT it forces you pay to use all the features... like UPDATE or ADD to your current file . So at this time it’s completely worthless and looking for a new solutions it’s a shame.
The Best!
by Bouboulina on 2019/10/26 21:15
The Best! The Best! The Best! Awesome! Love keeper! To give you an example of how great Keeper is....I accidentally imputed the wrong password to get in so the program was to destroy all my info. I immediately sent a email to Keeper and they saved me by being extremely proactive and got my information back. Love Keeper and thank you for keeping my personal life info. safe and simple!!!!
Resolved
by AF 1st Sgt on 2019/10/26 19:26
I have been using Keeper for the past 6 years. After a recent iPhone update I encountered an issue. I contacted Keeper support via email and they were able to walk me through a solution. I’m very pleased with the app and and their customer service.
Access
by Expecting my Harvest. on 2019/10/26 19:16
Keeps all my passwords in one safe secure hud. Easy accessibility at the scan of MY face.
Keeper has been a lifesaver for me!
by Blonde carol on 2019/10/25 15:35
I am thrilled to have Keeper on my iPhone! I would nI’vwitIhout it. To have all of my login names, passwords, account numbers, with me at all times is a life saver. This is the best app I’ve ever bought! Buy it!
Want to love it but...
by Aa2c18 on 2019/10/25 15:24
I have used this app for years. Encouraged others to do so too. I have ignored the threats to upgrade because I don’t want my passwords stored on the cloud. Now I am getting emails threatening me if I don’t back up my data I will lose it. Again I DON’T WANT TO. And I don’t appreciate threats. So I am backing it up myself. Update: I did all updates and did not lose any data. BUT they now move all records out of the folders as I access them so there is no longer anyway to organize unless I subscribe which I don’t want to do for the reasons listed above. I can no longer recommend the app. Their business model clearly is to force subscriptions. So next time I get a new phone, I will get a different app.
Yep, it’s perfect
by Mr forth on 2019/10/25 14:17
Works as it should, every time, perfect.
The only way to manage passwords
by DuckMomToo on 2019/10/25 00:18
I've been using Keeper for years. My office “computer guy” recommended it. Now both my husband and I use it. It’s so nice to have it on my phone, my iPad, and my computer. How else could I keep all my passwords straight.
Great app . I have used this app for many years and would be lost without it
by Amateur sky on 2019/10/24 12:42
Excellent
Great app
by SWK1959 on 2019/10/23 22:57
Flawless. A must have app. I don’t know how people survive without it!
Excellent service
by Gavijun on 2019/10/23 22:04
I am very satisfied with the app excellent service I had to change my type of service and they did it super fast and with all the great attitude! Very happy to use it!
Essential to have!
by RARyan on 2019/10/23 12:27
I could not keep track of all my passwords without this app! They also make helpful updates on a regular basis.
Random Password Generator is Buggy
by Lolacaust on 2019/10/23 01:53
I downloaded this app for the convenience of storing my many passwords, and was quick to find the random automatically generated password feature. Seems perfect in theory, but does NOT save password after generating. You must write it down and edit your details after hitting save for the proper password generated to be saved. Seems like such a stupid trivial hang up for an otherwise solid app.
Mr Money
by Pinehurst2 on 2019/10/23 01:25
Good safe way to save passwords
Keeper
by evilson on 2019/10/22 17:10
Keeper has been perfect. I’ve used it for years for both personal and business. Customer Support has been top notch as well. Lost my password a few years ago and went through the third degree to gain access again. I was happy about that because of the data I entrusted to them. Works perfectly on everything I have installed it on. Web access has always been fast as well. I recommend Keeper to all my customers. In business we share folders to each other for access to that data as well. I won’t look anywhere else for a solution. Like I said, I’ve used it for years and am more than happy. Sticking with it. My customers always thank me for pointing them to keeper. Great job! Great Customer and Support.
An absolute necessity
by Schaummy on 2019/10/22 14:04
I have been using this app for over 3 years and I could not get by without it. I even wrote an article for my estate planning law practice about the importance of safe storage of digital assets such as passwords, usernames and codes on apps like Keeper and to let certain trusted individuals know about it.
Working good so far.
by Meg Masters on 2019/10/22 05:02
Great so far. I have only had the app for a little while but it’s good.
Dune lizard
by Duneliz. on 2019/10/21 20:22
Good support
Best App - Life Saver
by Memizuki on 2019/10/21 01:11
Thus app has saved us so much time in forgetting passwords This is
Keeper
by Ahawk12 on 2019/10/20 22:25
Thank you so much.... this is the best thing on my iPhone...... can’t say enough good about it Love keeper
Love it, except for the recent breech.
by TLS,savannah on 2019/10/20 14:52
I have ADHD. This is a must for me, and it's easy.
Good until expiration
by makaldkdjsjwmqka on 2019/10/19 18:16
I used this app and in the beginning it was very good. I generated passwords and saved them and stuff like that until I saw that once my expiration was up (in about 2 months from when I first downloaded), I didn’t know what to do. Instead of using this app, you can just generate the passwords, copy the username and password, and then paste them into a locked folder on your notes app. It does take an extra step or two but it’s better then having your passwords locked until you pay $30 to unlock them and it’s free.
Issues with iPhone pro and iOS 13
by wexlax732 on 2019/10/19 18:05
Keeper was okay to date. Other than the occasional lockouts, glitches and not ever having an easy time logging in on a new device, now i can’t use FaceId to log in on my new phone. In addition to that, changing my master password will not take and is proving to be a massive issue. Please fix this ASAP. If I’m locked out of this app, I’m dead in the water.
Great for Tracking
by Dionna NA on 2019/10/18 19:17
Thank you so much for this app! Its quite helpful.
Easy to use, it has become an essential part of our household record management system.
by Pwest42 on 2019/10/18 17:50
Rely on it everyday.
Superior Customer Service
by Farmington senior on 2019/10/18 01:30
Being an older senior (84) I needed much help with a problem that I was having with my passwords Keeper customer service agents have been very patient and understanding my problems so I could correct them. I definitely recommend Keeper for consideration for your keeping your passwords.
Yes Yes Yes!
by 28AngelaH28 on 2019/10/17 14:40
I have been on the hunt for a password manager for a while now and this is by far the best one I’ve tried! Great UI, easy to use, secure, checks all the boxes. I will definitely be purchasing the unlimited subscription once my free trial is up!
Very useful.
by Panchypoohbear on 2019/10/17 00:48
It’s awesome that I just have to memorize one password
Best Password App so far
by hannagator on 2019/10/16 16:20
I have used Keeper for about 3 years. I have tried other apps as well but it works great and I also don’t have to worry about keeping it all in apple or google. I can also access my codes by logging in from anywhere in case I lost my phone.
Love this app!
by Sheilia P on 2019/10/16 06:37
Highly recommend!
Best Support Team ever
by Crzplnr on 2019/10/16 01:32
Not only is this a great app, keeping all your passwords in one place and secure - but they have the best support team I have ever seen with an app. I had a support agent work with me tonight through multiple questions and he made sure that everything was correct and all my questions were answered.
Yes!
by lyssybissy on 2019/10/15 17:29
This app has really saved my life and also stepped up my internet security game.
Password Protection A+++++
by Bama 1958 on 2019/10/15 01:21
Have used many over the years and there is none better. Highly recommend if want safety and security.
Individual
by Lloyde boy on 2019/10/14 22:15
Been using it for 5 years Love it
Great app and great tech support
by Lynney the pooh on 2019/10/14 21:53
I’ve used this app for 4 or 5 years now and it’s been very stable and reliable. I just had to reach out to their support for a duplicate folder issue (the only problem I have ever had) and they were very patient and courteous and were able to solve this issue quickly. I would highly recommend this site. It’s easy to use too!
No longer works on iPhone
by JoanKer on 2019/10/14 12:56
Keeper has been my go-to password manager. Up until the IOS13 iPhone update it was totally functional. However, now, Keeper no longer works. I hope that this is fixed soonish. Subsequent to this review, and with a little patience on my part, Keeper is back functional. I have updated my review to reflect that.
Great
by Bus gun on 2019/10/13 22:40
Very helpful
Could not live without it.. told all my friends and get nothing but thanks
by slaytoo on 2019/10/13 21:01
Could not live without it..told all my friends and they thanked me
Long time user update
by Ace's Mom on 2017/10/14 22:34
With all the new updates and features that have been added since this app came out, the cost is minimal. I love the fact that my iPhone and iPad Pro both have “touch” so now I don’t even have to remember the Master Passwood! My information got hacked in the Equifax mess. I immediately went to the vault to the file labeled FINANCIAL and change those passwords first. Then the CREDIT CARD file and on down the line of folders in order of importance. I’ve had to use customer service several times over the years and every time they have been extremely knowledgeable, courteous, and incredibly helpful. You have to be doing something right to have almost 23,000 reviews and a rating of 4.8. I have had Keeper for many years as well as multiple mobile phones, multiple laptops, desktops and iPad. Every time it has been completely seamless to load everything from one device to another. I backup at least once a week to all other devices and also to the cloud. There is absolutely no way to remember all the passwords I have unless I used the same one for all applications. Now wouldn't that be fun to get to change everyone every time the 6 that are changed every 6 months! Worth every penny I have spent over the years.
Great app, total package & lifesaver!
by Melissa_G1 on 2019/01/05 13:40
I’ve been using Keeper for years and it only gets better with time. I started with the free version (one device) and quickly bought the Unlimited plan. The app is easy to use online, through the Google Chrome plug-in, iPhone app and now with iOS 12, I no longer need to use Apple Keychain to save any passwords. With the update, it allows me to sign into sites and apps using my Keeper app. This truly is a one-stop-shop, as it allows me to organize my passwords for work, personal, family, etc into their own folders (as I like to do), I can save important documents and images and also search across the app so that I don’t have to remember which folder items are stored in. I do like to keep my items stored in folders so that I can easily see websites or apps that I am using for work vs personal, this allows me to determine sites/apps that I might want to unsubscribe from or update passwords regularly. I recommend this app to family, friends, colleagues and clients.
Great support team when calling about a feature being removed from family plan
by windycitycraig on 2018/10/01 22:51
I called the Keeper team today, and the representative I spoke to was very professional and concerned. She was a pleasure to speak with. The problem is a certain audit feature that we like being removed from the family plan. I sent a request to have it added back. We have been using Keeper for a longtime now and are very happy with it. We love the new Fill feature and more. Keeping all computers and devices secure is so important. Making it easier on many devices is paramount. Especially for people that aren’t very technical. I’m a very technical artistic person that is always thinking about improving devices and more. Think about family with children and having a way to audit weak passwords easily especially today with so many passwords. This will help so a bully or predator can’t guess an easy password cause all kind of mayhem for the family. Password security is so important now with so many online accounts and services on various devices. Some still use silly passwords. Biometric systems, secure keys, encrypted storage, and more will improve over time. I hope more ideas come to fruition and companies speed up deployment. Sorry for the long post and I could add so much more, but I will stop.🤪 Always Thinking🧐🤓😀
Great app until it doesn’t work
by Great, free app on 2018/01/02 14:30
I rely on this app a lot, maybe too much. I use it to store ALL my passwords and I like the fact that I can organize into folders. I’ve got folders for banking, travel, shopping, medical, and more. My only concern was the fact that recently the app wasn’t working, it wouldn’t open so I couldn’t retrieve any of my user ids or passwords. I tried all sorts of resets with the phone and the app but nothing worked. I couldn’t reach anyone that actually helped for about 3 or 4 days. They had to reset my account on their end and they provided no explanation as to what happened. I was very concerned that I was going to lose everything and start all over resetting passwords everywhere; it was a nightmare. When I finally did get someone to reset my account they were non-apologetic and very nonchalant, I did not feel comfortable that my information was safe and secure or that this wouldn’t happen again. Again, they did not provide an explanation for why this may have happened and this is a service (app) that I pay for annually. And, I e been a customer for a few years. Anyway, I am sticking with them for now, but, I’ll be looking for something else.
Major identity theft with this app
by Jills4kids on 2019/10/02 05:33
Delete delete. I’ve had this subscription for years and so have family members. I have never ever once logged in anywhere except from my phone and it has never been physically compromised from my phone. I do not have my password for this app written anywhere. Nowhere. Hackers got into my Keeper app on a Saturday morning. That’s when I realized that Keeper has no weekend support. International hackers had 22 pages of my data for over 48 hours before I could speak to anyone. Emails were useless as well. Hackers had control of my email and any attempt at getting back into the app was rooted to them. I was totally helpless. It has been 3 days 8-10 hours a day of a complete and total identity theft nightmare that has involved hacker demands for money to stop the madness. They can all eat you know what, including Keeper. The first rep I spoke with was condescending and terribly rude before a nice guy helped but he felt terrible for my loss. Well it’s been pure hell. Feeling terrible for me does absolutely nothing. Everyone I know who has this has deleted their subscription as well. I wouldn’t wish this on my worst worst enemy. Except the damned hackers. Please please don’t be me. Find another way to store your passwords. This is NOT it. You don’t want this disaster in your life.
Money hungry!!!!!
by ArcAngel3031 on 2017/12/04 22:50
Warning to all who try the free app for keeper! I have had this app free for over five years. Recently the new update erased all my files and left me with a prompt to pay since the year free trial was over. Are you freaking kidding me?! By that note my "free trial" had already been over YEARS AGO but with out any warning they erased all my files and want money from me now! You have GOT TO BE JOKING! I bet if I had payed the extortion money my files would magically reappear! They erased passwords that I stored no where else! Information that I stored no where else because I wanted it stored on my device only! So if you don't pay be warned... your information will be erased from your phone or iPad! Companies like this are a serious problem! I can't believe I even suggested this app to people! I can tell you this.. all of my friends that I had told this was a good app will all be getting informed of this! Don't get this app unless your willing to shovel out $60 bucks a year! Also the fake review up on the top of reviews... there is no number to customer service you just get auto generated emails saying customer support will get back to you or you can try the live customer chat from 3am to 7pm but no way to access it on their website. Total trash is what this app is... so be warned!
Thieves
by Nicole.Phlly.19107 on 2019/05/25 17:38
This is a good app but they hold you hostage and steal your money. I’ve been using Keeper for approximately 7 years and I was forced to upgrade to the paid version because my free trial expired and I could not access any of my passwords which I only stored in Keeper. Every time I login, I get warnings that I may not be secure and I should upgrade to a more secure version...really? I’m not paying enough money already? You must be a pretty sucky app developer if you cannot make your paid app secure enough. Loser. In the meantime, my husband has been using the free app for years, he’s never been forced to upgrade (haha, Keeper). I got a warning a few weeks ago that I was due to renew my yearly membership and I cancelled it so that it would not renew. Coincidentally, my credit card was comprised a few days ago (unrelated to any of this) but I had to cancel my card and did not link it to my Apple account yet. Wouldn’t you know, I got a message that Keeper still tried to charge my card and sent me a message that they were unable to renew my subscription despite the fact that I cancelled it!!! I’m sure I would have had to battle with them to get my money back. Stick it up your Keep-hole, Keeper! I would not use your app again unless you paid me.
Great product
by Saltydog 13 on 2019/02/21 21:23
I have been using this Keeper app for over a year and have found it to be fantastic. Maybe almost too secure. I recently went from iPhone 7+ to XSMax and was unable to access the app (along with many other apps) as it went from thumb pint to facial recognition. Silly me did not think to go in and retrieve my access information prior to switching phones so when I got new phone, I could not remember my password or security question answer. After numerous unsuccessful attempts I contacted the developer who informed that without the security question answer, there was not much they could do except erase data and start over. This is not a issue with the app but rather on me for not thinking ahead. The developer has moved my subscription and I am back to using the app again. It really is a great app!! Just heed my advice, if you are upgrading phones, make sure to know your Keeper password and security answer so you can keep all your secure info.
Lots of progress..great app!!
by BM-ATX on 2019/07/08 14:06
I’ve been using keeper for about 4 years now. I started out slow with just syncing across my iPad and iPhone but didn’t fully buy into keeping all of my info on keeper. Since I’ve had my information compromised using the seemingly convenient password saver on Google and iCloud Keychain, I have now full migrated over. Updating my password source for keeper in the settings on my iPhone has made the integration a breeze! Can easily change my information on the fly without flipping back and forth between the keeper app and safari or chrome. I have had the opportunity to work with several other apps like Mcafee True Key and Keeper is far easier and more inclusive with features like a family plan. Great customer service as well. I’d recommend dealing directly with keeper as they run promos that you will never see on the App Store. Not that this is unique to keeper, I do this with all my apps once I decide to stay with them.
8 + year user & still on top
by Slum9000 on 2019/01/23 08:47
I've been using Keeper for over 8 years to organize & secure management of logins, pwords, & files. It has a simple interface & it's easy to use. Don't let that fool you, as behind the scenes it's powerful & has numerous features. Keeper automatically syncs your data to registered devices & backs it up automatically. Which makes it simple to access the same up to date info on your all devices. Their security is strong & all data is encrypted at rest & in transit. They've added more security features over the years, including 2FA. Using stronger 2FA FIDO keys is also available. Adding folders & records is simple, & with a recent update 'Keeper Fill' is available for IOS, which works just like IOS's keychain. Great feature! They've never been hacked to my knowledge, like 'LastPass' has & are routinely audited by a compliant third party. I would be lost without Keeper & in todays world, you can't slack on strong user name/pword security.
Great App., but a little too pricey!!!
by King Vista on 2017/10/07 07:37
I am enjoying peace mind. This app really provides a good secure service , if you are like me, and the majority of your purchasing and socializing require security. I think it’s overpriced for what they offer as standard, a way OP, if you add the data features listed below. Otherwise, this app has done a great job helping me to securely store password and website info. using a multi-level password encrypted platform. This part of the service is very good; just overpriced. I would have given this app. 5-stars, however, I am a little disappointed that you have to pay additional fees in order to access the data (documents, video, photo) feature of the app. I feel these features should be standard otherwise all you are paying for is password security. It’s still a great app. but they are just a little too money hungry. As soon as it’s time to renew my membership I will be looking for an app that will promise this type of security but will include “DATA (media-video & photo, docs, file, & folder) ENCRYPTION” as standard features. Now, that type of security would be worth the value.
A must have app.
by B Liberty on 2017/09/17 11:13
A person needs so many passwords in today's fast moving society. Whether the app be for work, home, entertainment,social, shopping or for some other reason, Keeper can save your password and other information on your phone and computer using encryption to protect the data. Since a person most likely has their phone with them, it is the best choice for keeping these protected passwords, especially if you travel a lot. It's also easy to use. We recommend it to all our clients so when we work with them we can get more accomplished if we need them to log into one of their websites for data. It's also safer than keeping the passwords at home on a piece of paper or in the notes section of your phone. If by chance you do not have your phone, you can still access your data if you know the primary password from anyone's computer.
Be Careful!!
by golden3652 on 2018/01/20 06:28
I have been using this app for about a year and have over 100 login, passwords and notes for numerous business and personal accounts. I just bought an iPhone X and for some reason it’s asking me to log in for every app on my phone. I tried to log in to this app using my email and password and I can’t get in. Worse, after 4 tries, I get a message that all my data has been erased. There is literally no way to reset your password, and there should be a way with security questions, etc. Now all my login and passwords are lost and I’ve spent a lot considerable time putting all of this in from various written sources. Customer service is of no help at all, saying basically “too bad”. UPDATE: after 20 email exchanges, customer service says “we can’t do anything for you” and maintains that because I purchased a new iPhone that my data has been wiped. They can’t retrieve it, can’t even locate my correct email address in their system. READ ALL THE REVIEWS. THIS APP, PAID OR FREE, WILL SOMEHOW LOSE YOUR DATA! If you change devices, lose or destroy your phone, your data is history. Twenty emails and they’re still asking me “do you have another email account?”
Best Password Manager Ever
by Dennis Boone on 2019/03/06 21:51
I switched from using RoboForm for many years to Keeper just a few months ago. I must say it is much easier to make changes to all my passwords and sensitive personal information from anywhere, whether I’m on a desktop or mobile device. I especially like the share feature that is in the family version of the app because it let’s me share important login information with my wife so she access key information in an emergency or when I’m not available. And it is so easy and intuitive to use. The only thing wish for in this app is that it would automatically open with drop-down menus in the desktop browser the way that RoboForm did. I don’t like having to enter a Master Password every time I start the browser and click on the Keeper icon. There should be a way for the user to turn on and off the Master Password requirement as needed when working with the desktop app. Other than that Keeper got right overall, so I give it 4 stars.
Keeper kinda Blows!
by analogkid299 on 2019/07/24 13:24
I got Keeper many years ago (probably near to when they first launched). It was cool, simple and free and exactly what I wanted. Over the years, it has become more complex and not so “free”. Every time I log on to retrieve one of my few (20ish) passwords, I am bombarded with in app purchase pop-ups asking me to upgrade to some BS service I don’t need (some cloud based back-up subscription) that is way to costly for the 20 or so passwords that I have. If I click “no” the app is timed almost exactly for an additional pop-up to “reappear” milliseconds later, when I attempt to select my chosen password, with the “purchase” button being “conveniently” located under my fingers path. (Good one Keeper makers! 😏) Moreover, many of the simple edit features, including deleting an entry, are unavailable unless you subscribe to their premium back-up service. In any event, there are many other “cool, simple and free” password management apps out there and I’ve had enough of Keeper and their BS “hard sell” in app pop-ups! So I’m done with them and leaving this review. It was nice for awhile Keeper, but you are no longer a “keeper” for me! Delete!!
Keeper
by J t p 40 on 2019/03/08 03:27
Best app I ever got I have several businesses and venders I have to deal with with this app u got to remember one password and if you use app and put information in it does then rest for you and you can take main password and give ur book keeper or ur attorney or account and if something bad happens to you or pass away or anything crazy god for give all they have to do is get that main password and they have everything they need to carry on and not spend months trying to figure out and it’s not on paper where anybody can find and I don’t know about rest but if you use apple phone iPad or computer it knows them and if they or you login from a different computer this app is going to send msg to your phone or computer to ask you if it ok for that unknown device to login to your account no question about it BEST THING I ever!!!!!!!did THANK and GREAT Support TO J40
Another happy long time user
by Viera mama on 2018/08/09 04:20
I have had the Keeper Security App on my phones and my laptop for several years now and have always been happy with the app. Its easy to set up and easy to use for people like me who aren’t as tech savvy as I wish I was. I use it for every password I set up so I can’t possibly forget a password. I did have an issue getting into my account after a fluke thing happened with my phone so I reached out to the support team and Dann helped out quickly. He understood my problem and was very knowledgeable and in a short amount of time had my issue resolved. I have never had to reach out to support before and wasn’t sure what to expect but I was pleasantly surprised at how quickly Dann responded to me and how helpful he was...thanks Dann and thanks Keeper Security for being an App that is a necessity for me!!
This App. Keep me safe👍🏼👍🏼
by Bowler girl strike on 2019/05/31 03:51
I have no complaints about this safe App.. As long as I remember my password to get into my App. safe it holds all the passwords for all the App's that ask for the password so I can go on with whatever App. I'm in. It keep the passwords safe from anyone wanting to know my passwords, and I like that! Get this App. it's the best safe App. I know😊 That the truth to you all who want to remember your passwords but, don't want anyone else to know them. It's to me very safe and as long as you remember the password to get into the App. safe you will do okay and that the truth again👍🏼👍🏼. Still the best App. EVER!!! What can I say on my iPhone you can get in so fast with touch thumb print I like that fetcher, I just wish that fetcher could be set up on my iPad but, I'm okay I still remember my password. So this App. I awesome!!!👍🏼😊👍🏼😊
Warning!
by KJ_105 on 2018/11/03 21:18
After having this app (the free version) for over a year, I had a ton of passwords protected on this app. Well, I updated my phone to a new IPHONE XS. I had to input all my passwords into my new apps. Since the XS doesn’t use fingerprint software, I had to remember my password to get into the app (which I couldn’t). So, after getting close to the designated # of incorrect tries prior to erasing the data, I changed my forgotten password. After trying my NEW password, it said it was incorrect and gave me 1 more chance. So, I updated my password AGAIN...with the same password. As I entered it so surely the last time, the app told me I exceeded the number of tries required for a successful password and erased my data on the phone. This was ridiculous!!! So, after re-opening the app, I logged in (with the password that I used that initially said was wrong and erased my data) to find ALL my password data erased. Needless to say, this app tries to force you to pay for the service, and you pay for it if you ever have to change your password. Buyer beware.
Everyday
by Aharcrow on 2018/01/15 19:54
I use this everyday for all my password protected information. It’s great for remembering and sharing passwords between my family members- and also for my own private information. Especially now that I am taking over my mothers finances- trying to keep it all straight was driving me crazy!! I save my ID cards (Health insurance, auto insurance, copies of drivers license), business cards (my RN license, CPR cards, certifications), email passwords, billing passwords, bank account information and any other accounts I log into. Everything is always at my fingertips. So convenient and worth the Yearly fee. Don’t know how I got along before this app- I had no way to keep all the changing password requirements protected and was always forgetting and resetting passwords. This has changed my life- honestly.
Total rip off!! These guys are thieves!!
by Kendena on 2018/07/30 12:31
I used this Keeper app for a few years for free, then decided to upgrade from free version bc I loved it so much. Then the next year they charged me $10 without my permission (if there was small print about recurring charges I don’t know how I missed it) so o was pretty upset. It’s seems like back then I tried contacting them and I was told they would not do that again. The very next year they did it again. Another $10. Once I got them to stop they still let me see my passwords without paying, I just couldn’t add any more. I used like that for a couple more years, then recently they completely blocked me from seeing ANY PASSWORDS I had put in there for years, UNLESS I pay again!! No way Jose!! Keep your app! I wouldn’t pay these guys another penny over the mere principle! I’ll just start over and go thru hell with resetting every password I put in there before I give them another dime!! Go somewhere else and buy a password app! Trust me, these developers are up to no good where your money’s concerned
Appropriately named
by WestCoastFamily on 2017/10/17 03:41
I am not one to write reviews, as I believe who would care about one review when the majority of us who purchase applications from the App Store look at trends of total 5's and 4's versus 1's and 2's when deciding on an app. Well, the Keeper has me impressed. Both the design and function are just what they need to be. Not too heavy with bloated features you will never use, along with tight coding, a clean user interface and reasonable pricing for what you get. All of those attributes make for the last and I believe the most securepassword and account application program I will ever buy. Great job Keeper team, you have contributed something that will keep many from having their passwords along with their identities stolen and encryption that will surely frustrate many black hat hackers. Thank you
It is simply Great!
by atabiaka on 2017/11/17 03:02
I’ve been using it for a few years now, my friend recommended it. And I couldn’t be happier! All info is secured and since you generally always have your phone with you it’s really handy. Plus, you can attach files, like a copy of your drivers ID or insurance card, etc. just today I had a very pleasant experience when I had to log in using a password, and since I’ve been using a Touch ID for a long time I completely forgot my password. So I went to their website, it was passed 9pm, and a person, named Ben, walked me through the whole process, patiently answering my questions, and helped me to change the password and log into keeper on my new phone. Great customer service! Great protection service! Thank you keeper and keep it up! Cheers!
2FA and User Interface Anomalies
by Art Skew on 2019/03/11 02:16
I purchased Keeper because of its vault security and ability to span that secure vault onto my three devices, MacBook Pro (2014), iPad2 and iPhone7. The secure vault is available across devices, however, in one iPad and two iPhone instances, two-factor authentication does not work. On the Mac, several 2FA options are available which may function on other devices, but not the Mac. Also, the user interfaces are terribly inconsistent across devices. It appears that most of the product work went into the iPhone and less into the MacBook Pro and iPad. On all devices, there is no indication that the addon Breachwatch is executing, nor is there any explanation how you are notified when a breach occurs. On the Mac, if the vault uses folders, they do not appear in the autofill window; and the autofill records are not in the sorted order organized in the vault window, forcing an autofill search. On the Mac, after drilling downward in Settings, reversing the traversal upwards does not always show all the windows that were shown in the downward path. On the Mac, when saving a Chat session, there is no validation of the send-to email address, and the session can be lost. Keeper's Chat analysts were helpful but Support’s responses to emails concerning the above issues were mostly without replies.
Update is awful!!!! Keeper not recommended
by Knocktwit on 2019/01/26 14:10
I have been using Keeper for several years. I just received an update and, as a consequence lost all my data — at least on my iPhone. I had been accessing the app using Face ID but with the update it asked for my master password, which I did not remember. As a consequence I successfully reset my password but the app wouldn’t let me log in with it. I successfully reset it several times but the app never would recognize the new password —notwithstanding the fact that I successfully reset my password. Then after resetting it once again successfully, the app then informed me that all my data was deleted because I had tried unsuccessfully to log in too many times! I hope that I will be able to recover my data from another device such as my laptop but rest assured that as soon as I do I will be looking for anther password protection app. I cannot in good conscience recommend Keeper any longer because of what appears to be a major malfunction in its current upgrade.
Terrible App
by Neyishayeuntopanga on 2018/12/27 15:23
Terrible app!! I wish I would have read the other reviews about the extortion and erasing all your files if you don’t pay them!!!! I wouldn’t have having this issue now if I would have read what others had done to their stored info. They trick you into thinking you have a free version and then when your IOS upgrades it completely deletes all your stored information WITHOUT WARNING and they do nothing about it. They email you saying “this is the risk you take using our app” Why make an app that does this?? They want to charge ridiculous price for an app that is essentially the same as your notes section. I wish I would have never stored anything in the app, if I would have just used my notes or a different app and I wouldn’t have this problem now. Have tons of stored passwords there that I had been using for years and now they just all disappeared and unretrievable. Definitely consider using a different method for storing your important information before you lose all of yours as well!!
Stop asking me to purchase things!
by Steve Jacobs 1187 on 2019/04/28 20:36
You know, I really don’t ever leave reviews but I feel compelled to leave one here. I paid something like $15 for Keeper Unlimited and I really use Keeper on a weekly basis - probably every few days or so. It’s definitely a life saver however, I can never retrieve a single password without being told I need to purchase something or other to further protect me. I already paid $15, I just want a secure place to keep my passwords. I don’t need to click a cursory “Stay Unprotected” button to continue through and retrieve a password. It adds an additional step to an otherwise easy process. I already paid for this app otherwise I really would use another password keeper. I guess I’m sort of “pot committed” at this point. I would caution other people to use another password keeper however because of this app’s exceedingly annoying scheme of asking users to continue paying for different protection schemes every so often.
Use at your own risk. You will be held hostage to pay for a subscription!!
by mmarcus999 on 2018/08/31 16:38
Original Review: With their latest revision, if you once had a paid subscription and then go back to a free subscription you are not able to delete a record. I've been in contact with technical support and their response was that I would need to go back to a paid subscription to be able to delete records!!!! Insane. If they fix this bug I'll adjust my rating. Update: following Keeper's suggestion, I contacted their technical support once again and described the problem once again. Unbelievably, here is their reply (Keeper has become a useless app unless I agree to pay for the subscription). STAY AWAY FROM KEEPER PASSWORD MANAGER! Use at your own risk!! "Our system shows that your account is in the free version. Please note that using the free version of Keeper can no longer add, delete and edit information however you can see all saved records that you have created during your free trial and paid subscription years."
Pay- or you will lose your passwords!!
by Perry Parsley on 2019/04/29 14:20
DO NOT START USING THIS APP UNLESS YOU PLAN TO PAY FOR IT. (Insert 1-2 passwords to see how it works and if you like it- but do not use the free version thinking you can get by.) I have been using the trial version of Keeper for four years. It WAS a great app. It was always my understanding that like MANY other apps on the market- there is a free version and a Pay version. I THOUGHT the free version allowed a secure method to store my passwords on my phone - and the pay version would ensure a backup of those passwords in the event I lost my phone. NOT TRUE. I accepted the app update today- resulting in all of my passwords being held ransom for $30. If I didn’t pay- I didn’t get them. I opted out - thinking surely I misunderstood - nope. And...that was my one and only opportunity. The offer is no longer on the table. 116 passwords- gone. The short- this is a good app- IF YOU PAY. I would gladly pay a ONE TIME fee of $30 to get my passwords back and to continue using the app- but I can’t even do that now.
Don’t ever Forget your master password!!!
by Lmgjonaj on 2018/12/26 15:43
This app was working fantastic until I broke my phone and my password did not carry over to my new phone. I had the app for a few years and it worked perfect. When I had to transfer to my new phone I forgot my master password and needed to reset my system. Apparently no matter what there is no way of resetting or changing this master password. So as a result I lost everything. I also had on auto subscribe and was charged the subscription although I haven’t used the app in months. I contacted password keeper and got the same response “tough S%&@$” we don’t help you if you lost your master password and we can’t refund your subscription although we know you haven’t been able to use our service. They just sent me right back to Apple... I don’t usually write reviews but I think it’s important for people to know these details before downloading so you don’t make the same mistake I did. Go with another app that has better customer service.
Lost all data and they told me "that's the risk of the free version".
by Slappy so happy on 2018/12/04 00:28
I have been using this app for 1.5 years. It always gives me the choice to "keep using the free version" or "upgrade". I always choose just to keep using the free version. I have maybe 20 passwords saved in this app. One day I opened the app up and boom, all passwords listed in the vault were magically gone. I emailed their support team and they said "this is the risk you take when you keep using the free version." So this makes me think: Crashes and desync issues don't happen in the paid version? These are only problems with the free version? Why are you making a crappy free version to lure people in then? That's horribly unethical. What a joke this company is to hold your data hostage like that. I'm not sure what app I might move to next, but now I have to reconstruct most of the websites passwords I have, as I relied solely on this app to save it all for me and didn't keep a second list. Trust me when I say that won't happen again.
Keeper
by evilson on 2019/10/22 17:10
Keeper has been perfect. I’ve used it for years for both personal and business. Customer Support has been top notch as well. Lost my password a few years ago and went through the third degree to gain access again. I was happy about that because of the data I entrusted to them. Works perfectly on everything I have installed it on. Web access has always been fast as well. I recommend Keeper to all my customers. In business we share folders to each other for access to that data as well. I won’t look anywhere else for a solution. Like I said, I’ve used it for years and am more than happy. Sticking with it. My customers always thank me for pointing them to keeper. Great job! Great Customer and Support.
Even Paid Version is Endless Nagware
by Eravau on 2019/09/11 15:53
I’ve been using Keeper for 6 years now. I paid $10 for the first year… and it’s been $30 since then for backup of my passwords. I like the way it creates, stores and retrieves passwords… even integrating into the iOS framework to auto-populate password fields most of the time when needed. BUT… despite paying $30 per year for service… you can count on it popping up ads to push more service sales on you on a regular basis (seems like once a day at least). If I say NO to an offer… it should accept it as a NO instead of covering the app and shoving the ad in my face over and over again. I’m already paying for the app. I expect ads in free, ad-supported apps. But this is a major nuisance that has only gotten worse over time. It’s to the point that despite my years of investment in the app… I’m seriously considering finding a better option.
No point anymore
by sweetstorymom on 2019/02/24 21:25
I’ve had this app for a few years. I used to love this app & even suggested it several X’s & for my mom to use as she got her business started. She of course would be using the paid version as I only needed the free basic version. I would NOT get this app as of now if I were you- UNLESS you’re willing to pay. If you forget your password twice, the third time it deletes EVERYTHING. I pushed the wrong letter & it deleted EVERYTHING. It was awful. There’s no back up password for this app. Also, this new updated version that really did it over the edge, is you can no longer make separate folders unless you pay. What’s the point of it being a free app? Unless it’s not anymore? There’s plenty of reasons people would need to pay, but limited reasons for myself & I used to just need some folders.. like a filing cabinet. Well, you used to be able to do that. Now you can’t unless you pay. I can add to my folders, but there’s no way to organize them. This app is pointless.
Money stealer & a BUNCH of advertisements
by Lteagle on 2019/01/03 15:32
This app has so many advertisements it’s enough to drive anybody crazy! I accidentally purchased the year subscription by clicking the wrong button, but even after calling customer service to fix the problem I had access to the “premium” version. However, the premium version has just as many advertisements and pop ups, and $30 just to have your passwords backed up when there are so many free versions out there is RIDICULOUS. Well, the year has expired and it’s time to renew my premium subscription, which I never wanted in the first place so I’m not buying it again. Come to find out, Keeper has locked me out, disabled my account, and now I can’t access any of my passwords unless I pay the $30! I need those passwords, and there’s no option to go back to the regular version, so it looks like I’ve got to pay the $30 bucks. What a scam! Stay away from this app...there’s much better out there that won’t steal your money.
Sync doesn’t work in latest version
by Gary_dsc on 2019/02/21 00:07
I’ve been using a Keeper for a long time (years) and always had good luck with it. Tries to change a password using the latest version (14.2) on my iPhone. Expected the change to be reflected on my other devices just as it always has, but it just says “Syncing. Please wait”. Tried working with the support team over a period of 2 hours or so, but while they tried, it still won’t copy the passwords over from my phone to my iPad and my PC. The old version (14.1) that I have on my iPad Pro works just fine and syncs with the Keeper cloud, but the big advantage of having the passwords on all my devices just doesn’t work anymore.
Major Functionality Shortcoming
by Shacktown Sam on 2018/03/03 18:58
There is a major functionality shortcoming in the “Keeper Password Manager” application. It does not communicate and update modified passwords back to your browser’s password file (Firefox for me). So, updating a password in Keeper also requires a manual password update in your browser. After the initial application installation, where Keeper downloads passwords from your browser, there is no further communication back to your browser. I purchased this program to be a password manager and synchronize passwords between my desktop, laptop and iPhone. It does provide password synchronization between your devices (within the Keeper application) but you must manually change each device’s browser passwords. The only really useful function of Keeper for me is the ability to export your usernames and passwords to a text file. Without communication to automatically update your browser’s passwords, Keeper is extremely limited.
Be aware
by Sho122333 on 2019/07/12 21:44
I had free version of Keeper and I had over 50 logging in infos for a few years. Today I upgraded my iPhone and tried to log in to Keeper app but I forgot my password for this app and renewed it. After renewing the password, Keeper said “all your password were deleted from this device for your security.” So now I can log in to my account but everything is gone. To get my things back, I have to purchase 29 dollars annually. I know this app was amazing, but the way they took all my information as hostage and trying to get my money is sneaky. 29 dollars isn’t cheap!! Be aware what this app can do and Keep your logging in infos on papers!! Updated; I contacted customer service and the person was nice enough to put back all my volt infos temporarily. So I copied and pasted to one sheet and printed it to papers. I am thankful about what he did for me but I still think this app is not worth paying 29. I did not like the how they reply to my review either. Now I am deleting the app.
Mostly great but minor problems
by Lost troops on 2018/05/18 04:25
I expect keeper to do one thing and that is keep passwords. For some reason while adding a new record keeper deletes the rest of my records on my iPhone. Not sure why this happened but after backing keeper on tablet and being unable to load that on phone i figured I’d delete the app and try to reinstall we’ll see how it goes. Well that worked but now whenever I try to create a new record Keeper freezes on that page. Edit: it took about another 30 minutes and Keeper started working. After 6 months I’ve only had one real problem with the app and it took about an hour to fix. Also, customer service was responsive and quick to get back to me. The app itself is also fairly simple and easy to use.
Tricked into paying and nagging pop ups now
by Xenon 345 on 2019/03/22 10:35
I had used the free version for several years and it had worked fine. When logging in it would show an account access error but usually could be bypassed by clicking through some pop ups. After logging in several weeks ago I was closing the pop up error messages and inadvertently purchased the app. This may happen to you if have Apple purchases via fingerprint reader enabled. I would imagine this has likely happened to other users by design of the pop ups. I read the horror stories in other reviews regarding trying to revert back to the free version and decided it wasn’t worth the risk. Although I’m now paying for the app I still get annoying pop ups every time I log in to purchase additional features. In addition, the app does not allow you to delete records offline. Very disappointed with the push into paid accounts in this way.
Love it! Saves me time in my business
by The Client Attraction Formula on 2018/10/21 18:00
I run a small digital marketing agency and I have a SH😫T ton of passwords we need all the time. Now, we use keeper and so does my whole family too. No more pulling up a clients file to get a password - that time adds up when you monitor 20 clients marketing every day. Not anymore!!! We put all of their passwords into the folder we create. We only have access and clients agree to notify us immediately through our secure portal of changes. Then they are updated in keeper so none misses a beat. And more importantly we never need to”track down” one of the thousands of passwords we need. Btw, keepers’ file system helps us stay ultra organized too.
I couldn't function without Keeper!
by Chrisnnjs22 on 2018/10/26 12:30
My wife and I have been loyal users of Keeper for YEARS. We both work for the Government and have 20 or so login id's with individual passwords just for work-related systems. Those systems force you to change the password regularly and each have different require. For work alone...Keeper is great! But...between my wife, our 2 kids & myself we actually have almost 300 login records to keep...and without Keeper to help maintain all of them the task would be nearly impossible! I gladly pay for the Annual Subscription so that we can store everything securely in the Cloud and access it from all of our devices. It's truly an amazing tool and we Love It!
Creeper security
by unsettling experience on 2018/02/12 14:31
It’s a useful service with many features. I downloaded the free version thinking that I was getting a bare bones app, and that I would only have to pay if I want extra features. I should have read the terms and conditions before downloading it because it’s only a free trial. When I started getting notifications that I would have to evolve my account into a paid subscription, i looked for a easy way to deactivate the account. Between having to ask customer service for permission to stop using something that was about to evolve into a paid subscription, and then being asked to justify my request, I was pretty turned off by the product. I find this new way of promoting apps appalling. It’s devious and desperate. I expect tricks like this from scam artists. Not from a reputable company. Give your F$@&ing customers the ability to stop using your product if they have not agreed to pay for it yet.
Keeper saved my son
by Jasonsfv on 2019/07/09 04:37
I have never written a app review before but I thought I would share a story about the Keeper app. I have had this app for many years and store all my families personal information on their site, health information , banking etc. My son who is a diabetic went into diabetic shock and the doctors and nurses needed to know what medications he takes. All of his medications are stored on Keeper, whether this was the right app or wrong the data was there for me if needed. My Keeper subscription expired and being low on funds I could not renew at the time and needed my sons information desperately. Fortunately Keeper has an email address where I emailed them my situation and shortly thereafter I received a warm response that my plan was downgraded to the free plan and my data was now accessible immediately. Again, this might not have been the correct app to use for health history information, but it was sure nice that the team at Keeper was just as concerned as I was for the health and well-being of my son. Thank you Keeper for being there when I really needed you. I will be a customer for life.
Leisurely retired
by Leezrly on 2017/11/30 01:19
Keeper gives me a huge sense of security. So many different passwords to remember. It’s all recorded in one app. Prior password information was written in little notebooks finding it difficult to locate at that moment of urgency when I was prompted to change/remember my passwords. Keeper leaves a complete record for my husband/family in case of emergencies. As an organized individual, formatting my security information leaves me with several options to record additional information such as account numbers, addresses, contacts, notes, etc. It’s all on one app! Open Keeper and you are able connect to any of your accounts with a touch.
Lost ALL PASSWORDS
by Charrison86 on 2019/03/29 16:28
I only gave 3 stars, although the app itself is pretty great, I hate that it wants to charge you a fee to use it. I have been using the app for over 2 years, just the free version. I needed to update my email address, and once I updated it in the app all of my passwords were gone! I was in total shock and a little sick to my stomach because I rely so heavily on the app.(Note to self, I need to change that) I contacted support and they got back to me the same day a few hours later and they explained that since I was only using the free part that nothing syncs if I change any information. They were very helpful and temporarily restored all my passwords so I could get them, and I am so very grateful for that. BUT I will have to keep looking around to find something that doesn’t charge a fee to use.
Good product, bombards with upgrade notifications
by MJLNetwork on 2018/08/26 19:35
The interface of this app is intuitive, simple, and secure. If you have an iPhone X, this app is extra convenient, as you don’t even have to remember the password to get into the app. However, one glaring issue is that each time you open the app, it will warn you that your trial period is almost over. I opened the app and saw that I had one hour left. A week later, an identical message popped up. The app uses the threat of losing “premium features”, when it seems that the app doesn’t even know what it could be taking away. If you find the high quality interface to be worth the cost of the subscription, then this app is definitely for you. If not, it will be a constant annoyance whenever you try to use the app.
Reliable. Have used about 4- 5 years
by Frhall on 2018/01/03 21:05
I have used Keeper about 4-5 years over 3 devices - PC, iPad and iPhone - regularly. I do not set it up to autofill (or whatever they call it), but maybe i am being overcautious; just saying what my experience is. I do believe that no one has hacked into my accounts or other data on Keeper. I did have my email hacked once but it was only one account that I had used in a small hotel in Nice France over their wifi, which was my mistake. I had entered my email address and password using their computer and wifi. I was desperate because my ride to airport hadn’t shown up and my iPhone wasn’t working for email there.
Long Time User Ripped Off
by Setsoru727 on 2019/04/19 18:37
DEVELOPER IS MAKING A CASH GRAB BE WARNED. I’ve been using Keeper, the free version for years. I have all of my, and my families, Passwords saved in this app. It would frequently give messages to pay for an upgraded version which I always declined. Apparently my years long free version was converted to a paid subscription only because I have been locked out of all of my passwords unless I opt to pay $30. Complete horse crap! No email or communication from the company stating a policy change. No warning to copy my passwords before I was denied access. And the cost for their “protection” is 3x higher than other higher rated apps. I plan to take this escalate this further with the AppStore. I don’t know if that will have any effect, yet I hope this review serves to further warn - as other recent reviewers are doing - that this app has gone the road of manipulative developer bait and switch.
Rating Trends
167,79,20,82,0,138,72,60,71,68,65,58,79,97,52,95,70,49,105,108,84,70,87,94,75,102,97,108,86,107,75,109,141,121,81,88,86,96,97,0,202,95,104,90,69,98,81,94,107,79,107,77,75,86,135,74,102,81,0,0,208,130,69,95,85,78,86,94,99,85,87,86,90,72,103,88,111,73,94,97,73,107,122,126,66,121,91,91,73,142
All Versions
4.0
177,961 total
 5
145,262
 4
12,097
 3
5,430
 2
4,368
 1
10,804
Current Version (14.8.0)
5.0
123,200 total
 5
114,693
 4
6,373
 3
666
 2
263
 1
1,205
Version History
More...
Keyword Volume Hits KEI Rank
manager
11.62
93
2
secure
0.00
49
digital
0.00
43
1
vault
21.38
17
3
passwords
14.74
2
password keeper
78.26
1
password keeper free
55.20
1
keeper
16.38
1
password manager
44.50
1
password
17.52
1
keeper password
0.00
login
32.57
keeper® password manager
0.00
free password keeper
0.00
encrypt
52.91
fingerprint
46.28
access
13.81
acces
0.00
wallet
14.77
fingerprint login
189
Screenshots
Keyword Volume Hits KEI Rank
digital
0.00
143
4
secure
0.00
125
1
manager
11.62
84
5
vault
21.38
81
1
passwords
14.74
2
password keeper
78.26
1
password keeper free
55.20
1
password manager
44.50
1
keeper
16.38
1
password
17.52
1
Search Visibility
App name
Description
Remove the pain from having to remember passwords ever again. Protect your passwords and personal information with keeper® - the leading secure password manager and digital vault. keeper offers unlimited password storage for everyone - generate, store, and AutoFill strong passwords on all your devices while securely storing private documents. ** Rated "Best password manager" and Editor's Choice by PC Mag ** ** Rated "Best Security" by Tom's Guide ** Why keeper? • keeper is the world’s most trusted and downloaded password manager with a 4.9 rating from over 100,000 reviews. Millions of people and thousands of businesses trust keeper. • No limit to the number of passwords you can store. • Our password generator helps keeps hackers at bay by creating strong, unique passwords. • Securely share individual passwords or files with people you trust. • Save time, stay organized, and in control with our AutoFill feature, KeeperFill®. Both convenient and secure, KeeperFill makes signing in to your favorite websites a breeze on any device. • Monitor the security of your passwords by enabling BreachWatch. BreachWatch continuously scans the Dark Web for login credentials that have been exposed through public data breaches and instantly notifies you so that you can quickly take action. • Not just for passwords - keeper locks your confidential files, photos, and videos in a secure encrypted vault. • Organize your passwords and files into folders and subfolders. • Enable Touch ID and Face ID for a convenient and secure way to easily access your vault. • Elect up to 5 trusted individuals to access your account in case you can’t with our Emergency access feature. What Makes Our password keeper The Best? • keeper strives to keep our app as simple and intuitive as possible. Our 5-star reviews back that up every day. • Every user is provided a secure and private vault protected by our unmatched Zero-Knowledge security architecture with multiple levels of encryption. Each user's vault is guarded by a master password which only the user knows. With keeper your information remains 100% encrypted 100% of the time. • keeper’s Security Audit feature helps you identify which accounts require a password update and can generate a strong password for you with a single click. Most secure password manager in the Industry • Built with zero-knowledge security architecture. What does that mean? All your data in keeper’s cloud is fully encrypted and only accessible by you. • Integrates with Two-Factor Authentication providers (SMS, Google Authenticator, Duo Security, RSA SecurID and Yubikey). • Only password manager to be certified SOC-2 and ISO27001 • Utilizes AES-256-bit encryption and PBKDF2 technology * If you need assistance, please email support@keepersecurity.com Terms and Conditions keeper Unlimited is a 1-year auto-renewable subscription for $29.99/year. keeper Family Plan is a 1-year auto-renewable subscription for $59.99/year. secure File Storage is a 1-year auto-renewable subscription starting at $9.99/year. BreachWatch is a 1-year auto-renewable subscription for $19.99/year. Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period. You can turn off auto-renew up to 24 hours before your next subscription payment is due via your App Store settings page. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Privacy Policy: https://keepersecurity.com/privacypolicy.html Terms of Use: https://keepersecurity.com/termsofuse.html
Great
by nmk102403 on 2019/11/20 01:46
Just needs to be cheeper
MK
by vermo t on 2019/11/19 17:47
Convenient and keep information in secret
DO NOT USE
by benjyoffleash on 2019/11/19 16:59
This product is a scam. It allows you to store passwords only to tell you everything you’ve stored will be lost unless you pay them. It’s a hostage situation. They are evil. Screw this app and everyone who made it.
Great App
by Memphis53a on 2019/11/19 15:51
Great app for storing passwords and data
Great customer service
by Dreggae on 2019/11/19 04:48
So, some how I created an account when going through the renewal process with a typo in my email address. It became the email w/ editing privilege along with all the files I created. Since the email address didn’t exist, it was impossible for me to switch things, I also didn’t have a password. I was in full out panic meltdown Their support person ,Alicia ,was very patient, even though I was a bit of an a-hole. AND yes I apologized! She helped me get all my info back and made me complete...at least in a personal info data kinda way, got plenty-o other stuff to work on. Thanks Keeper
Stupid
by Kartana101 on 2019/11/19 01:14
It only allows you to store your passwords for 30 days
Trying to charge for everything
by SobekRa on 2019/11/18 19:56
I loved this app at first for its basic functionality. I didn’t need any of the advanced functionality that they originally charged for. Gradually, over time, they’ve started removing basic functionality and started trying to charge for simply functionality. You can no longer organize your passwords or even simply DELETE a password entry without paying the full price for the app. Time to start looking for other options....
Great App
by higrosser on 2019/11/18 16:20
Great App
They’ll extort you after free trial
by Thatnicknameistaken951 on 2019/11/18 14:59
They’ll let you keep the free version well after the free month and get you hooked. Let me go for 5 years. Then when they had a bunch off my info that I didn’t have stored elsewhere, it suddenly deleted itself from my phone. When i reloaded it, my info was missing with a message that it was in secure storage and I could get to it if I paid for the full version. I had to pay or would have been really stuck. Extracted my info, tried to immediately cancel and get a refund. They blocked every move. I think extortion is the right word. Anybody want to explore a class action lawsuit with me?
Excellent! 1 Improvement Requested
by Harlequinb on 2019/11/18 14:58
Excellent program that has kept my information safe. That said, there is an improvement that’d I’d like to see. When searching for a login on the iOS app, to be taken straight to the entry and not have to click on each folder to get it it. Other than that, very happy.
Good App
by scrapsista on 2019/11/18 05:51
Great. Does what it should
Learning to Hate this App
by TRowe79 on 2019/11/17 04:03
This review has been a long time coming, but I’m finally forced to write it. I downloaded the free version of this app with my first iPhone in 2011. It’s just gone downhill since then. I was never interested in the features of the paid subscription so I never upgraded, and every update they’ve implemented some change to entice me to upgrade and made the user experience worse when I didn’t, but I’m still not interested in the subscription service. Now, with this latest update, they’ve scrambled all my password files so that they aren’t in the correct folders anymore... and guess what?! I have to upgrade in order to move them back. So now the company is taking active steps to frustrate and piss off the user that just took them up on their free offer? That’s a big win! If you want to force people to pay for your app, just be honest and charge them up front. If you’re just irritated that you made an offer for a free app years ago and now you have to live up to your deal...tough. You made the deal!
Very dependable resource!
by Jefemaster on 2019/11/17 02:01
A go to for ALL the sensitive info one would otherwise forget - highly recommended!
A must
by Sinira on 2019/11/16 20:03
It’s amazing how many passwords you can have and this has been a life saver. Never get nervous about not remembering a password with this app you’re covered.
Saved me many times!
by bknelson0403 on 2019/11/16 14:05
Love it. Save more than just passwords! Accounts, passports info, etc etc whatever you want to put into a safe.
Great Password App
by DanGator31 on 2019/11/16 13:49
I have had Keeper for many years and use it for all my passwords. One of the best features is the ability to go online through Keeper and it enters the passwords for you. Great valuable app.
App is a scam. Takes passwords and holds them at ransom!!!!!!!
by ANOTHERSCAMMEDCUSTOMER on 2019/11/16 00:49
This app says it’s free, but it will not allow my son to access his files anymore unless he pays an annual fee! I’ve contacted customer service twice. This is ridiculous! Don’t get sucked in and lose your passwords!!!
Indispensable
by MomTC on 2019/11/15 20:42
This is the most expensive app I have...and worth every penny. Do yourself a favor and download Keeper now!
Super App
by Dipper 13 on 2019/11/15 16:26
There are many Apps in the market but few as secured as Keeper. It has saved me countless of times when I'm on a jam trying to remember the complexity of passwords. Highly recommend. I’ve used this App for over 3 years and I’m totally satisfied. It gets better every year.
Terrific app - couldn't be happier w it.
by Mreeves3514 on 2019/11/15 14:08
I’ve been using this app for several years now. Not sure what I’d do without it. Indispensable. Even if it cost $2000 a year, for me it’d be worth it. I use it 10-20x a day and it saves me an incredible amount of time. I require everyone in my company to use it. The only way we share password is using this app. ..... This review is for the paid for version, which has no adds As the owner of a small company I have over 400 passwords for everything under the sun from PayPal to websites to banking and everything in between. I used to keep a password list in an Excel spreadsheet on a fob, a total security nightmare. Keeper gives me the ability to access my password list from anywhere in the world that there is a computer. Features I like a lot: Alphabetical A-to-Z scroll keys appear on the right side of screen to quickly navigate alphabetically. A search button lets you do a keyword search insert is the contents of all fields including the note field. Holding your finger on a username or password, copies it to your clipboard, very handy for pasting complicated passwords. You can access a desired website from within Keeper so long as you've entered the URL address, username and password in the appropriate fields. If you leave keeper you will have to reenter your password each time you reenter keeper. Not sure about android but on iPhone you can access Keeper using your fingerprint as long as it's enabled on the device. I've also access from my work computer and my home computer with no issues. You can create folders to group certain passwords within. I'm not certain as to how secure Keeper itself is and although my IT person gives it his approval, you should do your own research with regards to this most important point.
Love it!!
by Bigg Skor on 2019/11/15 02:06
I’ve been using this app for years and loved it from the start! It has been comforting knowing my passwords are safely locked up. It continues to get better and better.
Great and very useful app.
by Bob's Net Book on 2019/11/14 16:37
Trying to keep in memory all the passwords I must have is impossible for Me. Keeper is almost always at My fingertips via My I Phone. I have at last count have about 70 different records on My keeper app. My memory even on My good days could not keep all this info available when I need it. Keeper is a must have for Me👍
Not worth the cost
by Coachkbaughn on 2019/11/14 15:35
This app used to be free with adds supporting it. As a free app it is great. Now you can’t use it unless you pay $30 a year, oh and there are still adds and pop ups that come. Not worth it when apple now has a password keeper included in iOS. If the app was only $5 a year I’d keep it because then I would have to transfer my last 5 years of passwords that I’ve saved.
Amazing
by Kenisha B. on 2019/11/14 14:07
It’s by far my favorite password app.
Best program
by n2yrz on 2019/11/14 10:23
Easy and simple to use. Would be lost without it.
Don’t download! Beware
by LilMizzSweetTart on 2019/11/14 01:01
Don’t download the app. They charge you without authorization!
Do not download this app
by Yosko1965 on 2019/11/13 17:16
They will continue to bombard you with emails even after canceling services and unsubscribe. I’ve warned you. 🙁 updating this review 11/13/19. One month later and still getting disruptive emails.
Such a Great Application you got my vote!
by TJS2520 on 2019/11/13 06:45
I Great
Complain
by cosmos1000 on 2019/11/13 03:21
Please stop selling me an upgrade when I am using the app.
Great customer service!
by DennisJew on 2019/11/12 18:38
I’ve been with them from the very start. They’ve been very responsive to all inquiries. They’re alway improving and keeping Keeper safe and secure. But the single most positive attribute about them is their loyalty to their users. Great job and I hope you continue to grow and prosper. Dennis Jew
Love it.
by fairbanks joe on 2019/11/12 01:55
Works great. Handy as heck.
Great app
by Henctormsone on 2019/11/11 17:04
Great App the best
I use keeper everyday
by Vanessa T21 on 2019/11/11 16:33
I have Keeper installed on all my devices at home and for my business. It’s easy to store and save your password in the vault and upload when it’s time to put it to use. I love my keeper!
This is the best password/login saver
by Hoagie3434 on 2019/11/11 14:06
This is the best password/login saver for everything. Works with both IOS and Android across all devices.
Great features
by Al Stephen on 2019/11/10 18:09
Have used other PW mgrs. Vey impressed with every feature, security and ease of use.
Watch out for unauthorized charges and no customer service!
by Bagley, Robert 3 on 2019/11/09 15:23
Horrible customer service and response time. They bill you for no reason outside the terms of your membership and you have not recourse except to file a complaints with your bank to dispute the charge. Buyer beware!!!
Used to be great. Not anymore
by Disappointed user 9.2016 on 2019/11/09 09:18
Latest update changes how the ap displays your info. Newer files in a different area and access is crippled as they keep pushing you to pay for more services. How do I know they won’t continue to bastardize me info if I pay for the backup? Used to love this ap. Not anymore. Stop screwing around with my data, passwords etc. I don’t trust your site or Ap anymore.
Very Useful
by Toz 1 on 2019/11/08 21:15
Keeper is easy to use. Helps fill in data on websites. I must have 100 passwords. Keeper makes it easy to organize them all. Keeper will also create strong passwords if you want. Only issue I have if they try to up sell me now and then.
Easy and secure
by fish whistler on 2019/11/08 18:25
Very easy to use. I highly recommend this app to organize and secure your password list.
Spammed with upgrade notifications...
by Raquet220 on 2019/11/08 16:45
Payed for the yearly fee and get constant upsell notifications. Great app but even when paying for it the notifications make me feel like it is still a free version.
Great password app!
by Jesusiscomingsoon! on 2019/11/07 14:48
Th
Awesome! Super user friendly.
by Gee 19 on 2019/11/07 04:05
Out of the several other apps that I have used that are similar, this one is the best by far.
Password Security
by Daylen Westwood on 2019/11/07 01:58
Logging into my accounts has never been easier with this app.
Good app so far
by Dinew30 on 2019/11/06 18:08
Good app so far but can’t find website for them
Great customer support!
by sharkbait 123456 on 2019/11/06 00:02
I have had this app for several years and it has steadily improved. It is amazing how much their customer support out-performs the software industry. I rarely have needed to use it, but when I do I have been very impressed. I had forgotten how good it was until I had cause to use it today.
Awesome!!
by GeneralBMP on 2019/11/05 17:39
I’ve used this app a few years now to organize the plethora of passwords necessary for life in the 21st Century. It is easy and reliable and when you forget your master password like I did recently then they are a pleasure to work with in restoring your locked app! Awesome product and service.
It not working
by hiitskadilove on 2019/11/05 16:28
I tried to go change my password on the site imvu but it didn’t work and I would really like if it really worked.
Opinión
by andino48 on 2019/11/05 14:00
Es rápido en su búsqueda
Won’t let you delete passwords without premium subscription
by Joeyc04 on 2019/11/04 16:44
I like this app, and it’s very handy for keeping track of passwords. However, I tried to delete an entry because I no longer have an account for a certain website, and it said I needed the premium subscription to do that. I understand needing to make money, but $30 a month to delete old passwords is a bit ridiculous.
Excellent support
by nerok123 on 2019/11/03 23:20
I’ve been using Keeper for over two years and recently upgraded to a family account and found support to be excellent.
Great App - Solid security for all passwords
by warrengman33 on 2019/11/03 14:12
Live this app for storing all my passwords!!
Absolutely LOVE this app!!
by Mickymoe on 2019/11/03 01:53
An absolute must in our digital, on-line world! The best way to keep track of all of my passwords and sensitive account information. Don’t know where I’d be without it!!
Keeper App
by Invisilink on 2019/11/02 23:40
Easy to set up. A great way to manage all your passwords and anything else you want to refer to without having to memorize any.
Sammy
by Scooter 2004 on 2019/11/02 14:01
Great app. Highly recommended. Very secure.
Great app. I don’t know what I would do without it.
by st tames reader on 2019/11/01 23:23
I don’t know what I wi
Awesome app
by jsmith55789 on 2019/11/01 17:56
Very convenient app for managing passwords and files. I tried several others and this was my favorite. Customer service has been very responsive and helpful as well. The paid version is well worth it.
No 24/7 support
by pkb1949 on 2019/11/01 16:36
Would give zero stars if possible. Long time user but when an account password was forgotten no support was available. confirmation email never received. The phone number does not work. It directs you to support for chat or email. Tried contacting them multiple times using the 2 email addresses attached to our accounts. Also tried the “chat” Only response was that we would be contacted shortly- 2+ hours ago. Still waiting. When ones needs access, one needs it then. Not some vague time in the future. Pretty sure, we’ll be cancelling accounts in near future.
Lifesaver
by Christian Andrea on 2019/10/31 20:33
Use the free version and you’ll see how easy it is to use and secure. I upgraded to the Keeper Unlimited after nearly 2 years with the free version cause I needed to syncability. Totally worth $39.98, or $19.99 if you get a discount offer.
A great app for your passwords
by mhlynch19 on 2019/10/31 16:23
I wonder how people get by without a password keeper. This is one of if not the best. It is simple and independent, the owners constantly improve it, and it provides an essential service in our time for a low price. You should buy it.
Keeper Review
by BetteBuff on 2019/10/30 15:43
This App is a lifesaver, keeps user names & passwords at my fingertips
Great App
by Cadmom55 on 2019/10/28 16:25
Love it! I don’t have to remember all the passwords. I just have to remember one.
Worked great but now forcing me to purchase
by ifitwoukdletme on 2019/10/28 01:03
This is great... EXCEPT it forces you pay to use all the features... like UPDATE or ADD to your current file . So at this time it’s completely worthless and looking for a new solutions it’s a shame.
The Best!
by Bouboulina on 2019/10/26 21:15
The Best! The Best! The Best! Awesome! Love keeper! To give you an example of how great Keeper is....I accidentally imputed the wrong password to get in so the program was to destroy all my info. I immediately sent a email to Keeper and they saved me by being extremely proactive and got my information back. Love Keeper and thank you for keeping my personal life info. safe and simple!!!!
Resolved
by AF 1st Sgt on 2019/10/26 19:26
I have been using Keeper for the past 6 years. After a recent iPhone update I encountered an issue. I contacted Keeper support via email and they were able to walk me through a solution. I’m very pleased with the app and and their customer service.
Access
by Expecting my Harvest. on 2019/10/26 19:16
Keeps all my passwords in one safe secure hud. Easy accessibility at the scan of MY face.
Keeper has been a lifesaver for me!
by Blonde carol on 2019/10/25 15:35
I am thrilled to have Keeper on my iPhone! I would nI’vwitIhout it. To have all of my login names, passwords, account numbers, with me at all times is a life saver. This is the best app I’ve ever bought! Buy it!
Want to love it but...
by Aa2c18 on 2019/10/25 15:24
I have used this app for years. Encouraged others to do so too. I have ignored the threats to upgrade because I don’t want my passwords stored on the cloud. Now I am getting emails threatening me if I don’t back up my data I will lose it. Again I DON’T WANT TO. And I don’t appreciate threats. So I am backing it up myself. Update: I did all updates and did not lose any data. BUT they now move all records out of the folders as I access them so there is no longer anyway to organize unless I subscribe which I don’t want to do for the reasons listed above. I can no longer recommend the app. Their business model clearly is to force subscriptions. So next time I get a new phone, I will get a different app.
Yep, it’s perfect
by Mr forth on 2019/10/25 14:17
Works as it should, every time, perfect.
The only way to manage passwords
by DuckMomToo on 2019/10/25 00:18
I've been using Keeper for years. My office “computer guy” recommended it. Now both my husband and I use it. It’s so nice to have it on my phone, my iPad, and my computer. How else could I keep all my passwords straight.
Great app . I have used this app for many years and would be lost without it
by Amateur sky on 2019/10/24 12:42
Excellent
Great app
by SWK1959 on 2019/10/23 22:57
Flawless. A must have app. I don’t know how people survive without it!
Excellent service
by Gavijun on 2019/10/23 22:04
I am very satisfied with the app excellent service I had to change my type of service and they did it super fast and with all the great attitude! Very happy to use it!
Essential to have!
by RARyan on 2019/10/23 12:27
I could not keep track of all my passwords without this app! They also make helpful updates on a regular basis.
Random Password Generator is Buggy
by Lolacaust on 2019/10/23 01:53
I downloaded this app for the convenience of storing my many passwords, and was quick to find the random automatically generated password feature. Seems perfect in theory, but does NOT save password after generating. You must write it down and edit your details after hitting save for the proper password generated to be saved. Seems like such a stupid trivial hang up for an otherwise solid app.
Mr Money
by Pinehurst2 on 2019/10/23 01:25
Good safe way to save passwords
Keeper
by evilson on 2019/10/22 17:10
Keeper has been perfect. I’ve used it for years for both personal and business. Customer Support has been top notch as well. Lost my password a few years ago and went through the third degree to gain access again. I was happy about that because of the data I entrusted to them. Works perfectly on everything I have installed it on. Web access has always been fast as well. I recommend Keeper to all my customers. In business we share folders to each other for access to that data as well. I won’t look anywhere else for a solution. Like I said, I’ve used it for years and am more than happy. Sticking with it. My customers always thank me for pointing them to keeper. Great job! Great Customer and Support.
An absolute necessity
by Schaummy on 2019/10/22 14:04
I have been using this app for over 3 years and I could not get by without it. I even wrote an article for my estate planning law practice about the importance of safe storage of digital assets such as passwords, usernames and codes on apps like Keeper and to let certain trusted individuals know about it.
Working good so far.
by Meg Masters on 2019/10/22 05:02
Great so far. I have only had the app for a little while but it’s good.
Dune lizard
by Duneliz. on 2019/10/21 20:22
Good support
Best App - Life Saver
by Memizuki on 2019/10/21 01:11
Thus app has saved us so much time in forgetting passwords This is
Keeper
by Ahawk12 on 2019/10/20 22:25
Thank you so much.... this is the best thing on my iPhone...... can’t say enough good about it Love keeper
Love it, except for the recent breech.
by TLS,savannah on 2019/10/20 14:52
I have ADHD. This is a must for me, and it's easy.
Good until expiration
by makaldkdjsjwmqka on 2019/10/19 18:16
I used this app and in the beginning it was very good. I generated passwords and saved them and stuff like that until I saw that once my expiration was up (in about 2 months from when I first downloaded), I didn’t know what to do. Instead of using this app, you can just generate the passwords, copy the username and password, and then paste them into a locked folder on your notes app. It does take an extra step or two but it’s better then having your passwords locked until you pay $30 to unlock them and it’s free.
Issues with iPhone pro and iOS 13
by wexlax732 on 2019/10/19 18:05
Keeper was okay to date. Other than the occasional lockouts, glitches and not ever having an easy time logging in on a new device, now i can’t use FaceId to log in on my new phone. In addition to that, changing my master password will not take and is proving to be a massive issue. Please fix this ASAP. If I’m locked out of this app, I’m dead in the water.
Great for Tracking
by Dionna NA on 2019/10/18 19:17
Thank you so much for this app! Its quite helpful.
Easy to use, it has become an essential part of our household record management system.
by Pwest42 on 2019/10/18 17:50
Rely on it everyday.
Superior Customer Service
by Farmington senior on 2019/10/18 01:30
Being an older senior (84) I needed much help with a problem that I was having with my passwords Keeper customer service agents have been very patient and understanding my problems so I could correct them. I definitely recommend Keeper for consideration for your keeping your passwords.
Yes Yes Yes!
by 28AngelaH28 on 2019/10/17 14:40
I have been on the hunt for a password manager for a while now and this is by far the best one I’ve tried! Great UI, easy to use, secure, checks all the boxes. I will definitely be purchasing the unlimited subscription once my free trial is up!
Very useful.
by Panchypoohbear on 2019/10/17 00:48
It’s awesome that I just have to memorize one password
Best Password App so far
by hannagator on 2019/10/16 16:20
I have used Keeper for about 3 years. I have tried other apps as well but it works great and I also don’t have to worry about keeping it all in apple or google. I can also access my codes by logging in from anywhere in case I lost my phone.
Love this app!
by Sheilia P on 2019/10/16 06:37
Highly recommend!
Best Support Team ever
by Crzplnr on 2019/10/16 01:32
Not only is this a great app, keeping all your passwords in one place and secure - but they have the best support team I have ever seen with an app. I had a support agent work with me tonight through multiple questions and he made sure that everything was correct and all my questions were answered.
Yes!
by lyssybissy on 2019/10/15 17:29
This app has really saved my life and also stepped up my internet security game.
Password Protection A+++++
by Bama 1958 on 2019/10/15 01:21
Have used many over the years and there is none better. Highly recommend if want safety and security.
Individual
by Lloyde boy on 2019/10/14 22:15
Been using it for 5 years Love it
Great app and great tech support
by Lynney the pooh on 2019/10/14 21:53
I’ve used this app for 4 or 5 years now and it’s been very stable and reliable. I just had to reach out to their support for a duplicate folder issue (the only problem I have ever had) and they were very patient and courteous and were able to solve this issue quickly. I would highly recommend this site. It’s easy to use too!
No longer works on iPhone
by JoanKer on 2019/10/14 12:56
Keeper has been my go-to password manager. Up until the IOS13 iPhone update it was totally functional. However, now, Keeper no longer works. I hope that this is fixed soonish. Subsequent to this review, and with a little patience on my part, Keeper is back functional. I have updated my review to reflect that.
Great
by Bus gun on 2019/10/13 22:40
Very helpful
Could not live without it.. told all my friends and get nothing but thanks
by slaytoo on 2019/10/13 21:01
Could not live without it..told all my friends and they thanked me
Long time user update
by Ace's Mom on 2017/10/14 22:34
With all the new updates and features that have been added since this app came out, the cost is minimal. I love the fact that my iPhone and iPad Pro both have “touch” so now I don’t even have to remember the Master Passwood! My information got hacked in the Equifax mess. I immediately went to the vault to the file labeled FINANCIAL and change those passwords first. Then the CREDIT CARD file and on down the line of folders in order of importance. I’ve had to use customer service several times over the years and every time they have been extremely knowledgeable, courteous, and incredibly helpful. You have to be doing something right to have almost 23,000 reviews and a rating of 4.8. I have had Keeper for many years as well as multiple mobile phones, multiple laptops, desktops and iPad. Every time it has been completely seamless to load everything from one device to another. I backup at least once a week to all other devices and also to the cloud. There is absolutely no way to remember all the passwords I have unless I used the same one for all applications. Now wouldn't that be fun to get to change everyone every time the 6 that are changed every 6 months! Worth every penny I have spent over the years.
Great app, total package & lifesaver!
by Melissa_G1 on 2019/01/05 13:40
I’ve been using Keeper for years and it only gets better with time. I started with the free version (one device) and quickly bought the Unlimited plan. The app is easy to use online, through the Google Chrome plug-in, iPhone app and now with iOS 12, I no longer need to use Apple Keychain to save any passwords. With the update, it allows me to sign into sites and apps using my Keeper app. This truly is a one-stop-shop, as it allows me to organize my passwords for work, personal, family, etc into their own folders (as I like to do), I can save important documents and images and also search across the app so that I don’t have to remember which folder items are stored in. I do like to keep my items stored in folders so that I can easily see websites or apps that I am using for work vs personal, this allows me to determine sites/apps that I might want to unsubscribe from or update passwords regularly. I recommend this app to family, friends, colleagues and clients.
Great support team when calling about a feature being removed from family plan
by windycitycraig on 2018/10/01 22:51
I called the Keeper team today, and the representative I spoke to was very professional and concerned. She was a pleasure to speak with. The problem is a certain audit feature that we like being removed from the family plan. I sent a request to have it added back. We have been using Keeper for a longtime now and are very happy with it. We love the new Fill feature and more. Keeping all computers and devices secure is so important. Making it easier on many devices is paramount. Especially for people that aren’t very technical. I’m a very technical artistic person that is always thinking about improving devices and more. Think about family with children and having a way to audit weak passwords easily especially today with so many passwords. This will help so a bully or predator can’t guess an easy password cause all kind of mayhem for the family. Password security is so important now with so many online accounts and services on various devices. Some still use silly passwords. Biometric systems, secure keys, encrypted storage, and more will improve over time. I hope more ideas come to fruition and companies speed up deployment. Sorry for the long post and I could add so much more, but I will stop.🤪 Always Thinking🧐🤓😀
Great app until it doesn’t work
by Great, free app on 2018/01/02 14:30
I rely on this app a lot, maybe too much. I use it to store ALL my passwords and I like the fact that I can organize into folders. I’ve got folders for banking, travel, shopping, medical, and more. My only concern was the fact that recently the app wasn’t working, it wouldn’t open so I couldn’t retrieve any of my user ids or passwords. I tried all sorts of resets with the phone and the app but nothing worked. I couldn’t reach anyone that actually helped for about 3 or 4 days. They had to reset my account on their end and they provided no explanation as to what happened. I was very concerned that I was going to lose everything and start all over resetting passwords everywhere; it was a nightmare. When I finally did get someone to reset my account they were non-apologetic and very nonchalant, I did not feel comfortable that my information was safe and secure or that this wouldn’t happen again. Again, they did not provide an explanation for why this may have happened and this is a service (app) that I pay for annually. And, I e been a customer for a few years. Anyway, I am sticking with them for now, but, I’ll be looking for something else.
Major identity theft with this app
by Jills4kids on 2019/10/02 05:33
Delete delete. I’ve had this subscription for years and so have family members. I have never ever once logged in anywhere except from my phone and it has never been physically compromised from my phone. I do not have my password for this app written anywhere. Nowhere. Hackers got into my Keeper app on a Saturday morning. That’s when I realized that Keeper has no weekend support. International hackers had 22 pages of my data for over 48 hours before I could speak to anyone. Emails were useless as well. Hackers had control of my email and any attempt at getting back into the app was rooted to them. I was totally helpless. It has been 3 days 8-10 hours a day of a complete and total identity theft nightmare that has involved hacker demands for money to stop the madness. They can all eat you know what, including Keeper. The first rep I spoke with was condescending and terribly rude before a nice guy helped but he felt terrible for my loss. Well it’s been pure hell. Feeling terrible for me does absolutely nothing. Everyone I know who has this has deleted their subscription as well. I wouldn’t wish this on my worst worst enemy. Except the damned hackers. Please please don’t be me. Find another way to store your passwords. This is NOT it. You don’t want this disaster in your life.
Money hungry!!!!!
by ArcAngel3031 on 2017/12/04 22:50
Warning to all who try the free app for keeper! I have had this app free for over five years. Recently the new update erased all my files and left me with a prompt to pay since the year free trial was over. Are you freaking kidding me?! By that note my "free trial" had already been over YEARS AGO but with out any warning they erased all my files and want money from me now! You have GOT TO BE JOKING! I bet if I had payed the extortion money my files would magically reappear! They erased passwords that I stored no where else! Information that I stored no where else because I wanted it stored on my device only! So if you don't pay be warned... your information will be erased from your phone or iPad! Companies like this are a serious problem! I can't believe I even suggested this app to people! I can tell you this.. all of my friends that I had told this was a good app will all be getting informed of this! Don't get this app unless your willing to shovel out $60 bucks a year! Also the fake review up on the top of reviews... there is no number to customer service you just get auto generated emails saying customer support will get back to you or you can try the live customer chat from 3am to 7pm but no way to access it on their website. Total trash is what this app is... so be warned!
Thieves
by Nicole.Phlly.19107 on 2019/05/25 17:38
This is a good app but they hold you hostage and steal your money. I’ve been using Keeper for approximately 7 years and I was forced to upgrade to the paid version because my free trial expired and I could not access any of my passwords which I only stored in Keeper. Every time I login, I get warnings that I may not be secure and I should upgrade to a more secure version...really? I’m not paying enough money already? You must be a pretty sucky app developer if you cannot make your paid app secure enough. Loser. In the meantime, my husband has been using the free app for years, he’s never been forced to upgrade (haha, Keeper). I got a warning a few weeks ago that I was due to renew my yearly membership and I cancelled it so that it would not renew. Coincidentally, my credit card was comprised a few days ago (unrelated to any of this) but I had to cancel my card and did not link it to my Apple account yet. Wouldn’t you know, I got a message that Keeper still tried to charge my card and sent me a message that they were unable to renew my subscription despite the fact that I cancelled it!!! I’m sure I would have had to battle with them to get my money back. Stick it up your Keep-hole, Keeper! I would not use your app again unless you paid me.
Great product
by Saltydog 13 on 2019/02/21 21:23
I have been using this Keeper app for over a year and have found it to be fantastic. Maybe almost too secure. I recently went from iPhone 7+ to XSMax and was unable to access the app (along with many other apps) as it went from thumb pint to facial recognition. Silly me did not think to go in and retrieve my access information prior to switching phones so when I got new phone, I could not remember my password or security question answer. After numerous unsuccessful attempts I contacted the developer who informed that without the security question answer, there was not much they could do except erase data and start over. This is not a issue with the app but rather on me for not thinking ahead. The developer has moved my subscription and I am back to using the app again. It really is a great app!! Just heed my advice, if you are upgrading phones, make sure to know your Keeper password and security answer so you can keep all your secure info.
Lots of progress..great app!!
by BM-ATX on 2019/07/08 14:06
I’ve been using keeper for about 4 years now. I started out slow with just syncing across my iPad and iPhone but didn’t fully buy into keeping all of my info on keeper. Since I’ve had my information compromised using the seemingly convenient password saver on Google and iCloud Keychain, I have now full migrated over. Updating my password source for keeper in the settings on my iPhone has made the integration a breeze! Can easily change my information on the fly without flipping back and forth between the keeper app and safari or chrome. I have had the opportunity to work with several other apps like Mcafee True Key and Keeper is far easier and more inclusive with features like a family plan. Great customer service as well. I’d recommend dealing directly with keeper as they run promos that you will never see on the App Store. Not that this is unique to keeper, I do this with all my apps once I decide to stay with them.
8 + year user & still on top
by Slum9000 on 2019/01/23 08:47
I've been using Keeper for over 8 years to organize & secure management of logins, pwords, & files. It has a simple interface & it's easy to use. Don't let that fool you, as behind the scenes it's powerful & has numerous features. Keeper automatically syncs your data to registered devices & backs it up automatically. Which makes it simple to access the same up to date info on your all devices. Their security is strong & all data is encrypted at rest & in transit. They've added more security features over the years, including 2FA. Using stronger 2FA FIDO keys is also available. Adding folders & records is simple, & with a recent update 'Keeper Fill' is available for IOS, which works just like IOS's keychain. Great feature! They've never been hacked to my knowledge, like 'LastPass' has & are routinely audited by a compliant third party. I would be lost without Keeper & in todays world, you can't slack on strong user name/pword security.
Great App., but a little too pricey!!!
by King Vista on 2017/10/07 07:37
I am enjoying peace mind. This app really provides a good secure service , if you are like me, and the majority of your purchasing and socializing require security. I think it’s overpriced for what they offer as standard, a way OP, if you add the data features listed below. Otherwise, this app has done a great job helping me to securely store password and website info. using a multi-level password encrypted platform. This part of the service is very good; just overpriced. I would have given this app. 5-stars, however, I am a little disappointed that you have to pay additional fees in order to access the data (documents, video, photo) feature of the app. I feel these features should be standard otherwise all you are paying for is password security. It’s still a great app. but they are just a little too money hungry. As soon as it’s time to renew my membership I will be looking for an app that will promise this type of security but will include “DATA (media-video & photo, docs, file, & folder) ENCRYPTION” as standard features. Now, that type of security would be worth the value.
A must have app.
by B Liberty on 2017/09/17 11:13
A person needs so many passwords in today's fast moving society. Whether the app be for work, home, entertainment,social, shopping or for some other reason, Keeper can save your password and other information on your phone and computer using encryption to protect the data. Since a person most likely has their phone with them, it is the best choice for keeping these protected passwords, especially if you travel a lot. It's also easy to use. We recommend it to all our clients so when we work with them we can get more accomplished if we need them to log into one of their websites for data. It's also safer than keeping the passwords at home on a piece of paper or in the notes section of your phone. If by chance you do not have your phone, you can still access your data if you know the primary password from anyone's computer.
Be Careful!!
by golden3652 on 2018/01/20 06:28
I have been using this app for about a year and have over 100 login, passwords and notes for numerous business and personal accounts. I just bought an iPhone X and for some reason it’s asking me to log in for every app on my phone. I tried to log in to this app using my email and password and I can’t get in. Worse, after 4 tries, I get a message that all my data has been erased. There is literally no way to reset your password, and there should be a way with security questions, etc. Now all my login and passwords are lost and I’ve spent a lot considerable time putting all of this in from various written sources. Customer service is of no help at all, saying basically “too bad”. UPDATE: after 20 email exchanges, customer service says “we can’t do anything for you” and maintains that because I purchased a new iPhone that my data has been wiped. They can’t retrieve it, can’t even locate my correct email address in their system. READ ALL THE REVIEWS. THIS APP, PAID OR FREE, WILL SOMEHOW LOSE YOUR DATA! If you change devices, lose or destroy your phone, your data is history. Twenty emails and they’re still asking me “do you have another email account?”
Best Password Manager Ever
by Dennis Boone on 2019/03/06 21:51
I switched from using RoboForm for many years to Keeper just a few months ago. I must say it is much easier to make changes to all my passwords and sensitive personal information from anywhere, whether I’m on a desktop or mobile device. I especially like the share feature that is in the family version of the app because it let’s me share important login information with my wife so she access key information in an emergency or when I’m not available. And it is so easy and intuitive to use. The only thing wish for in this app is that it would automatically open with drop-down menus in the desktop browser the way that RoboForm did. I don’t like having to enter a Master Password every time I start the browser and click on the Keeper icon. There should be a way for the user to turn on and off the Master Password requirement as needed when working with the desktop app. Other than that Keeper got right overall, so I give it 4 stars.
Keeper kinda Blows!
by analogkid299 on 2019/07/24 13:24
I got Keeper many years ago (probably near to when they first launched). It was cool, simple and free and exactly what I wanted. Over the years, it has become more complex and not so “free”. Every time I log on to retrieve one of my few (20ish) passwords, I am bombarded with in app purchase pop-ups asking me to upgrade to some BS service I don’t need (some cloud based back-up subscription) that is way to costly for the 20 or so passwords that I have. If I click “no” the app is timed almost exactly for an additional pop-up to “reappear” milliseconds later, when I attempt to select my chosen password, with the “purchase” button being “conveniently” located under my fingers path. (Good one Keeper makers! 😏) Moreover, many of the simple edit features, including deleting an entry, are unavailable unless you subscribe to their premium back-up service. In any event, there are many other “cool, simple and free” password management apps out there and I’ve had enough of Keeper and their BS “hard sell” in app pop-ups! So I’m done with them and leaving this review. It was nice for awhile Keeper, but you are no longer a “keeper” for me! Delete!!
Keeper
by J t p 40 on 2019/03/08 03:27
Best app I ever got I have several businesses and venders I have to deal with with this app u got to remember one password and if you use app and put information in it does then rest for you and you can take main password and give ur book keeper or ur attorney or account and if something bad happens to you or pass away or anything crazy god for give all they have to do is get that main password and they have everything they need to carry on and not spend months trying to figure out and it’s not on paper where anybody can find and I don’t know about rest but if you use apple phone iPad or computer it knows them and if they or you login from a different computer this app is going to send msg to your phone or computer to ask you if it ok for that unknown device to login to your account no question about it BEST THING I ever!!!!!!!did THANK and GREAT Support TO J40
Another happy long time user
by Viera mama on 2018/08/09 04:20
I have had the Keeper Security App on my phones and my laptop for several years now and have always been happy with the app. Its easy to set up and easy to use for people like me who aren’t as tech savvy as I wish I was. I use it for every password I set up so I can’t possibly forget a password. I did have an issue getting into my account after a fluke thing happened with my phone so I reached out to the support team and Dann helped out quickly. He understood my problem and was very knowledgeable and in a short amount of time had my issue resolved. I have never had to reach out to support before and wasn’t sure what to expect but I was pleasantly surprised at how quickly Dann responded to me and how helpful he was...thanks Dann and thanks Keeper Security for being an App that is a necessity for me!!
This App. Keep me safe👍🏼👍🏼
by Bowler girl strike on 2019/05/31 03:51
I have no complaints about this safe App.. As long as I remember my password to get into my App. safe it holds all the passwords for all the App's that ask for the password so I can go on with whatever App. I'm in. It keep the passwords safe from anyone wanting to know my passwords, and I like that! Get this App. it's the best safe App. I know😊 That the truth to you all who want to remember your passwords but, don't want anyone else to know them. It's to me very safe and as long as you remember the password to get into the App. safe you will do okay and that the truth again👍🏼👍🏼. Still the best App. EVER!!! What can I say on my iPhone you can get in so fast with touch thumb print I like that fetcher, I just wish that fetcher could be set up on my iPad but, I'm okay I still remember my password. So this App. I awesome!!!👍🏼😊👍🏼😊
Warning!
by KJ_105 on 2018/11/03 21:18
After having this app (the free version) for over a year, I had a ton of passwords protected on this app. Well, I updated my phone to a new IPHONE XS. I had to input all my passwords into my new apps. Since the XS doesn’t use fingerprint software, I had to remember my password to get into the app (which I couldn’t). So, after getting close to the designated # of incorrect tries prior to erasing the data, I changed my forgotten password. After trying my NEW password, it said it was incorrect and gave me 1 more chance. So, I updated my password AGAIN...with the same password. As I entered it so surely the last time, the app told me I exceeded the number of tries required for a successful password and erased my data on the phone. This was ridiculous!!! So, after re-opening the app, I logged in (with the password that I used that initially said was wrong and erased my data) to find ALL my password data erased. Needless to say, this app tries to force you to pay for the service, and you pay for it if you ever have to change your password. Buyer beware.
Everyday
by Aharcrow on 2018/01/15 19:54
I use this everyday for all my password protected information. It’s great for remembering and sharing passwords between my family members- and also for my own private information. Especially now that I am taking over my mothers finances- trying to keep it all straight was driving me crazy!! I save my ID cards (Health insurance, auto insurance, copies of drivers license), business cards (my RN license, CPR cards, certifications), email passwords, billing passwords, bank account information and any other accounts I log into. Everything is always at my fingertips. So convenient and worth the Yearly fee. Don’t know how I got along before this app- I had no way to keep all the changing password requirements protected and was always forgetting and resetting passwords. This has changed my life- honestly.
Total rip off!! These guys are thieves!!
by Kendena on 2018/07/30 12:31
I used this Keeper app for a few years for free, then decided to upgrade from free version bc I loved it so much. Then the next year they charged me $10 without my permission (if there was small print about recurring charges I don’t know how I missed it) so o was pretty upset. It’s seems like back then I tried contacting them and I was told they would not do that again. The very next year they did it again. Another $10. Once I got them to stop they still let me see my passwords without paying, I just couldn’t add any more. I used like that for a couple more years, then recently they completely blocked me from seeing ANY PASSWORDS I had put in there for years, UNLESS I pay again!! No way Jose!! Keep your app! I wouldn’t pay these guys another penny over the mere principle! I’ll just start over and go thru hell with resetting every password I put in there before I give them another dime!! Go somewhere else and buy a password app! Trust me, these developers are up to no good where your money’s concerned
Appropriately named
by WestCoastFamily on 2017/10/17 03:41
I am not one to write reviews, as I believe who would care about one review when the majority of us who purchase applications from the App Store look at trends of total 5's and 4's versus 1's and 2's when deciding on an app. Well, the Keeper has me impressed. Both the design and function are just what they need to be. Not too heavy with bloated features you will never use, along with tight coding, a clean user interface and reasonable pricing for what you get. All of those attributes make for the last and I believe the most securepassword and account application program I will ever buy. Great job Keeper team, you have contributed something that will keep many from having their passwords along with their identities stolen and encryption that will surely frustrate many black hat hackers. Thank you
It is simply Great!
by atabiaka on 2017/11/17 03:02
I’ve been using it for a few years now, my friend recommended it. And I couldn’t be happier! All info is secured and since you generally always have your phone with you it’s really handy. Plus, you can attach files, like a copy of your drivers ID or insurance card, etc. just today I had a very pleasant experience when I had to log in using a password, and since I’ve been using a Touch ID for a long time I completely forgot my password. So I went to their website, it was passed 9pm, and a person, named Ben, walked me through the whole process, patiently answering my questions, and helped me to change the password and log into keeper on my new phone. Great customer service! Great protection service! Thank you keeper and keep it up! Cheers!
2FA and User Interface Anomalies
by Art Skew on 2019/03/11 02:16
I purchased Keeper because of its vault security and ability to span that secure vault onto my three devices, MacBook Pro (2014), iPad2 and iPhone7. The secure vault is available across devices, however, in one iPad and two iPhone instances, two-factor authentication does not work. On the Mac, several 2FA options are available which may function on other devices, but not the Mac. Also, the user interfaces are terribly inconsistent across devices. It appears that most of the product work went into the iPhone and less into the MacBook Pro and iPad. On all devices, there is no indication that the addon Breachwatch is executing, nor is there any explanation how you are notified when a breach occurs. On the Mac, if the vault uses folders, they do not appear in the autofill window; and the autofill records are not in the sorted order organized in the vault window, forcing an autofill search. On the Mac, after drilling downward in Settings, reversing the traversal upwards does not always show all the windows that were shown in the downward path. On the Mac, when saving a Chat session, there is no validation of the send-to email address, and the session can be lost. Keeper's Chat analysts were helpful but Support’s responses to emails concerning the above issues were mostly without replies.
Update is awful!!!! Keeper not recommended
by Knocktwit on 2019/01/26 14:10
I have been using Keeper for several years. I just received an update and, as a consequence lost all my data — at least on my iPhone. I had been accessing the app using Face ID but with the update it asked for my master password, which I did not remember. As a consequence I successfully reset my password but the app wouldn’t let me log in with it. I successfully reset it several times but the app never would recognize the new password —notwithstanding the fact that I successfully reset my password. Then after resetting it once again successfully, the app then informed me that all my data was deleted because I had tried unsuccessfully to log in too many times! I hope that I will be able to recover my data from another device such as my laptop but rest assured that as soon as I do I will be looking for anther password protection app. I cannot in good conscience recommend Keeper any longer because of what appears to be a major malfunction in its current upgrade.
Terrible App
by Neyishayeuntopanga on 2018/12/27 15:23
Terrible app!! I wish I would have read the other reviews about the extortion and erasing all your files if you don’t pay them!!!! I wouldn’t have having this issue now if I would have read what others had done to their stored info. They trick you into thinking you have a free version and then when your IOS upgrades it completely deletes all your stored information WITHOUT WARNING and they do nothing about it. They email you saying “this is the risk you take using our app” Why make an app that does this?? They want to charge ridiculous price for an app that is essentially the same as your notes section. I wish I would have never stored anything in the app, if I would have just used my notes or a different app and I wouldn’t have this problem now. Have tons of stored passwords there that I had been using for years and now they just all disappeared and unretrievable. Definitely consider using a different method for storing your important information before you lose all of yours as well!!
Stop asking me to purchase things!
by Steve Jacobs 1187 on 2019/04/28 20:36
You know, I really don’t ever leave reviews but I feel compelled to leave one here. I paid something like $15 for Keeper Unlimited and I really use Keeper on a weekly basis - probably every few days or so. It’s definitely a life saver however, I can never retrieve a single password without being told I need to purchase something or other to further protect me. I already paid $15, I just want a secure place to keep my passwords. I don’t need to click a cursory “Stay Unprotected” button to continue through and retrieve a password. It adds an additional step to an otherwise easy process. I already paid for this app otherwise I really would use another password keeper. I guess I’m sort of “pot committed” at this point. I would caution other people to use another password keeper however because of this app’s exceedingly annoying scheme of asking users to continue paying for different protection schemes every so often.
Use at your own risk. You will be held hostage to pay for a subscription!!
by mmarcus999 on 2018/08/31 16:38
Original Review: With their latest revision, if you once had a paid subscription and then go back to a free subscription you are not able to delete a record. I've been in contact with technical support and their response was that I would need to go back to a paid subscription to be able to delete records!!!! Insane. If they fix this bug I'll adjust my rating. Update: following Keeper's suggestion, I contacted their technical support once again and described the problem once again. Unbelievably, here is their reply (Keeper has become a useless app unless I agree to pay for the subscription). STAY AWAY FROM KEEPER PASSWORD MANAGER! Use at your own risk!! "Our system shows that your account is in the free version. Please note that using the free version of Keeper can no longer add, delete and edit information however you can see all saved records that you have created during your free trial and paid subscription years."
Pay- or you will lose your passwords!!
by Perry Parsley on 2019/04/29 14:20
DO NOT START USING THIS APP UNLESS YOU PLAN TO PAY FOR IT. (Insert 1-2 passwords to see how it works and if you like it- but do not use the free version thinking you can get by.) I have been using the trial version of Keeper for four years. It WAS a great app. It was always my understanding that like MANY other apps on the market- there is a free version and a Pay version. I THOUGHT the free version allowed a secure method to store my passwords on my phone - and the pay version would ensure a backup of those passwords in the event I lost my phone. NOT TRUE. I accepted the app update today- resulting in all of my passwords being held ransom for $30. If I didn’t pay- I didn’t get them. I opted out - thinking surely I misunderstood - nope. And...that was my one and only opportunity. The offer is no longer on the table. 116 passwords- gone. The short- this is a good app- IF YOU PAY. I would gladly pay a ONE TIME fee of $30 to get my passwords back and to continue using the app- but I can’t even do that now.
Don’t ever Forget your master password!!!
by Lmgjonaj on 2018/12/26 15:43
This app was working fantastic until I broke my phone and my password did not carry over to my new phone. I had the app for a few years and it worked perfect. When I had to transfer to my new phone I forgot my master password and needed to reset my system. Apparently no matter what there is no way of resetting or changing this master password. So as a result I lost everything. I also had on auto subscribe and was charged the subscription although I haven’t used the app in months. I contacted password keeper and got the same response “tough S%&@$” we don’t help you if you lost your master password and we can’t refund your subscription although we know you haven’t been able to use our service. They just sent me right back to Apple... I don’t usually write reviews but I think it’s important for people to know these details before downloading so you don’t make the same mistake I did. Go with another app that has better customer service.
Lost all data and they told me "that's the risk of the free version".
by Slappy so happy on 2018/12/04 00:28
I have been using this app for 1.5 years. It always gives me the choice to "keep using the free version" or "upgrade". I always choose just to keep using the free version. I have maybe 20 passwords saved in this app. One day I opened the app up and boom, all passwords listed in the vault were magically gone. I emailed their support team and they said "this is the risk you take when you keep using the free version." So this makes me think: Crashes and desync issues don't happen in the paid version? These are only problems with the free version? Why are you making a crappy free version to lure people in then? That's horribly unethical. What a joke this company is to hold your data hostage like that. I'm not sure what app I might move to next, but now I have to reconstruct most of the websites passwords I have, as I relied solely on this app to save it all for me and didn't keep a second list. Trust me when I say that won't happen again.
Keeper
by evilson on 2019/10/22 17:10
Keeper has been perfect. I’ve used it for years for both personal and business. Customer Support has been top notch as well. Lost my password a few years ago and went through the third degree to gain access again. I was happy about that because of the data I entrusted to them. Works perfectly on everything I have installed it on. Web access has always been fast as well. I recommend Keeper to all my customers. In business we share folders to each other for access to that data as well. I won’t look anywhere else for a solution. Like I said, I’ve used it for years and am more than happy. Sticking with it. My customers always thank me for pointing them to keeper. Great job! Great Customer and Support.
Even Paid Version is Endless Nagware
by Eravau on 2019/09/11 15:53
I’ve been using Keeper for 6 years now. I paid $10 for the first year… and it’s been $30 since then for backup of my passwords. I like the way it creates, stores and retrieves passwords… even integrating into the iOS framework to auto-populate password fields most of the time when needed. BUT… despite paying $30 per year for service… you can count on it popping up ads to push more service sales on you on a regular basis (seems like once a day at least). If I say NO to an offer… it should accept it as a NO instead of covering the app and shoving the ad in my face over and over again. I’m already paying for the app. I expect ads in free, ad-supported apps. But this is a major nuisance that has only gotten worse over time. It’s to the point that despite my years of investment in the app… I’m seriously considering finding a better option.
No point anymore
by sweetstorymom on 2019/02/24 21:25
I’ve had this app for a few years. I used to love this app & even suggested it several X’s & for my mom to use as she got her business started. She of course would be using the paid version as I only needed the free basic version. I would NOT get this app as of now if I were you- UNLESS you’re willing to pay. If you forget your password twice, the third time it deletes EVERYTHING. I pushed the wrong letter & it deleted EVERYTHING. It was awful. There’s no back up password for this app. Also, this new updated version that really did it over the edge, is you can no longer make separate folders unless you pay. What’s the point of it being a free app? Unless it’s not anymore? There’s plenty of reasons people would need to pay, but limited reasons for myself & I used to just need some folders.. like a filing cabinet. Well, you used to be able to do that. Now you can’t unless you pay. I can add to my folders, but there’s no way to organize them. This app is pointless.
Money stealer & a BUNCH of advertisements
by Lteagle on 2019/01/03 15:32
This app has so many advertisements it’s enough to drive anybody crazy! I accidentally purchased the year subscription by clicking the wrong button, but even after calling customer service to fix the problem I had access to the “premium” version. However, the premium version has just as many advertisements and pop ups, and $30 just to have your passwords backed up when there are so many free versions out there is RIDICULOUS. Well, the year has expired and it’s time to renew my premium subscription, which I never wanted in the first place so I’m not buying it again. Come to find out, Keeper has locked me out, disabled my account, and now I can’t access any of my passwords unless I pay the $30! I need those passwords, and there’s no option to go back to the regular version, so it looks like I’ve got to pay the $30 bucks. What a scam! Stay away from this app...there’s much better out there that won’t steal your money.
Sync doesn’t work in latest version
by Gary_dsc on 2019/02/21 00:07
I’ve been using a Keeper for a long time (years) and always had good luck with it. Tries to change a password using the latest version (14.2) on my iPhone. Expected the change to be reflected on my other devices just as it always has, but it just says “Syncing. Please wait”. Tried working with the support team over a period of 2 hours or so, but while they tried, it still won’t copy the passwords over from my phone to my iPad and my PC. The old version (14.1) that I have on my iPad Pro works just fine and syncs with the Keeper cloud, but the big advantage of having the passwords on all my devices just doesn’t work anymore.
Major Functionality Shortcoming
by Shacktown Sam on 2018/03/03 18:58
There is a major functionality shortcoming in the “Keeper Password Manager” application. It does not communicate and update modified passwords back to your browser’s password file (Firefox for me). So, updating a password in Keeper also requires a manual password update in your browser. After the initial application installation, where Keeper downloads passwords from your browser, there is no further communication back to your browser. I purchased this program to be a password manager and synchronize passwords between my desktop, laptop and iPhone. It does provide password synchronization between your devices (within the Keeper application) but you must manually change each device’s browser passwords. The only really useful function of Keeper for me is the ability to export your usernames and passwords to a text file. Without communication to automatically update your browser’s passwords, Keeper is extremely limited.
Be aware
by Sho122333 on 2019/07/12 21:44
I had free version of Keeper and I had over 50 logging in infos for a few years. Today I upgraded my iPhone and tried to log in to Keeper app but I forgot my password for this app and renewed it. After renewing the password, Keeper said “all your password were deleted from this device for your security.” So now I can log in to my account but everything is gone. To get my things back, I have to purchase 29 dollars annually. I know this app was amazing, but the way they took all my information as hostage and trying to get my money is sneaky. 29 dollars isn’t cheap!! Be aware what this app can do and Keep your logging in infos on papers!! Updated; I contacted customer service and the person was nice enough to put back all my volt infos temporarily. So I copied and pasted to one sheet and printed it to papers. I am thankful about what he did for me but I still think this app is not worth paying 29. I did not like the how they reply to my review either. Now I am deleting the app.
Mostly great but minor problems
by Lost troops on 2018/05/18 04:25
I expect keeper to do one thing and that is keep passwords. For some reason while adding a new record keeper deletes the rest of my records on my iPhone. Not sure why this happened but after backing keeper on tablet and being unable to load that on phone i figured I’d delete the app and try to reinstall we’ll see how it goes. Well that worked but now whenever I try to create a new record Keeper freezes on that page. Edit: it took about another 30 minutes and Keeper started working. After 6 months I’ve only had one real problem with the app and it took about an hour to fix. Also, customer service was responsive and quick to get back to me. The app itself is also fairly simple and easy to use.
Tricked into paying and nagging pop ups now
by Xenon 345 on 2019/03/22 10:35
I had used the free version for several years and it had worked fine. When logging in it would show an account access error but usually could be bypassed by clicking through some pop ups. After logging in several weeks ago I was closing the pop up error messages and inadvertently purchased the app. This may happen to you if have Apple purchases via fingerprint reader enabled. I would imagine this has likely happened to other users by design of the pop ups. I read the horror stories in other reviews regarding trying to revert back to the free version and decided it wasn’t worth the risk. Although I’m now paying for the app I still get annoying pop ups every time I log in to purchase additional features. In addition, the app does not allow you to delete records offline. Very disappointed with the push into paid accounts in this way.
Love it! Saves me time in my business
by The Client Attraction Formula on 2018/10/21 18:00
I run a small digital marketing agency and I have a SH😫T ton of passwords we need all the time. Now, we use keeper and so does my whole family too. No more pulling up a clients file to get a password - that time adds up when you monitor 20 clients marketing every day. Not anymore!!! We put all of their passwords into the folder we create. We only have access and clients agree to notify us immediately through our secure portal of changes. Then they are updated in keeper so none misses a beat. And more importantly we never need to”track down” one of the thousands of passwords we need. Btw, keepers’ file system helps us stay ultra organized too.
I couldn't function without Keeper!
by Chrisnnjs22 on 2018/10/26 12:30
My wife and I have been loyal users of Keeper for YEARS. We both work for the Government and have 20 or so login id's with individual passwords just for work-related systems. Those systems force you to change the password regularly and each have different require. For work alone...Keeper is great! But...between my wife, our 2 kids & myself we actually have almost 300 login records to keep...and without Keeper to help maintain all of them the task would be nearly impossible! I gladly pay for the Annual Subscription so that we can store everything securely in the Cloud and access it from all of our devices. It's truly an amazing tool and we Love It!
Creeper security
by unsettling experience on 2018/02/12 14:31
It’s a useful service with many features. I downloaded the free version thinking that I was getting a bare bones app, and that I would only have to pay if I want extra features. I should have read the terms and conditions before downloading it because it’s only a free trial. When I started getting notifications that I would have to evolve my account into a paid subscription, i looked for a easy way to deactivate the account. Between having to ask customer service for permission to stop using something that was about to evolve into a paid subscription, and then being asked to justify my request, I was pretty turned off by the product. I find this new way of promoting apps appalling. It’s devious and desperate. I expect tricks like this from scam artists. Not from a reputable company. Give your F$@&ing customers the ability to stop using your product if they have not agreed to pay for it yet.
Keeper saved my son
by Jasonsfv on 2019/07/09 04:37
I have never written a app review before but I thought I would share a story about the Keeper app. I have had this app for many years and store all my families personal information on their site, health information , banking etc. My son who is a diabetic went into diabetic shock and the doctors and nurses needed to know what medications he takes. All of his medications are stored on Keeper, whether this was the right app or wrong the data was there for me if needed. My Keeper subscription expired and being low on funds I could not renew at the time and needed my sons information desperately. Fortunately Keeper has an email address where I emailed them my situation and shortly thereafter I received a warm response that my plan was downgraded to the free plan and my data was now accessible immediately. Again, this might not have been the correct app to use for health history information, but it was sure nice that the team at Keeper was just as concerned as I was for the health and well-being of my son. Thank you Keeper for being there when I really needed you. I will be a customer for life.
Leisurely retired
by Leezrly on 2017/11/30 01:19
Keeper gives me a huge sense of security. So many different passwords to remember. It’s all recorded in one app. Prior password information was written in little notebooks finding it difficult to locate at that moment of urgency when I was prompted to change/remember my passwords. Keeper leaves a complete record for my husband/family in case of emergencies. As an organized individual, formatting my security information leaves me with several options to record additional information such as account numbers, addresses, contacts, notes, etc. It’s all on one app! Open Keeper and you are able connect to any of your accounts with a touch.
Lost ALL PASSWORDS
by Charrison86 on 2019/03/29 16:28
I only gave 3 stars, although the app itself is pretty great, I hate that it wants to charge you a fee to use it. I have been using the app for over 2 years, just the free version. I needed to update my email address, and once I updated it in the app all of my passwords were gone! I was in total shock and a little sick to my stomach because I rely so heavily on the app.(Note to self, I need to change that) I contacted support and they got back to me the same day a few hours later and they explained that since I was only using the free part that nothing syncs if I change any information. They were very helpful and temporarily restored all my passwords so I could get them, and I am so very grateful for that. BUT I will have to keep looking around to find something that doesn’t charge a fee to use.
Good product, bombards with upgrade notifications
by MJLNetwork on 2018/08/26 19:35
The interface of this app is intuitive, simple, and secure. If you have an iPhone X, this app is extra convenient, as you don’t even have to remember the password to get into the app. However, one glaring issue is that each time you open the app, it will warn you that your trial period is almost over. I opened the app and saw that I had one hour left. A week later, an identical message popped up. The app uses the threat of losing “premium features”, when it seems that the app doesn’t even know what it could be taking away. If you find the high quality interface to be worth the cost of the subscription, then this app is definitely for you. If not, it will be a constant annoyance whenever you try to use the app.
Reliable. Have used about 4- 5 years
by Frhall on 2018/01/03 21:05
I have used Keeper about 4-5 years over 3 devices - PC, iPad and iPhone - regularly. I do not set it up to autofill (or whatever they call it), but maybe i am being overcautious; just saying what my experience is. I do believe that no one has hacked into my accounts or other data on Keeper. I did have my email hacked once but it was only one account that I had used in a small hotel in Nice France over their wifi, which was my mistake. I had entered my email address and password using their computer and wifi. I was desperate because my ride to airport hadn’t shown up and my iPhone wasn’t working for email there.
Long Time User Ripped Off
by Setsoru727 on 2019/04/19 18:37
DEVELOPER IS MAKING A CASH GRAB BE WARNED. I’ve been using Keeper, the free version for years. I have all of my, and my families, Passwords saved in this app. It would frequently give messages to pay for an upgraded version which I always declined. Apparently my years long free version was converted to a paid subscription only because I have been locked out of all of my passwords unless I opt to pay $30. Complete horse crap! No email or communication from the company stating a policy change. No warning to copy my passwords before I was denied access. And the cost for their “protection” is 3x higher than other higher rated apps. I plan to take this escalate this further with the AppStore. I don’t know if that will have any effect, yet I hope this review serves to further warn - as other recent reviewers are doing - that this app has gone the road of manipulative developer bait and switch.
Rating Trends
167,79,20,82,0,138,72,60,71,68,65,58,79,97,52,95,70,49,105,108,84,70,87,94,75,102,97,108,86,107,75,109,141,121,81,88,86,96,97,0,202,95,104,90,69,98,81,94,107,79,107,77,75,86,135,74,102,81,0,0,208,130,69,95,85,78,86,94,99,85,87,86,90,72,103,88,111,73,94,97,73,107,122,126,66,121,91,91,73,142
All Versions
4.0
177,961 total
 5
145,262
 4
12,097
 3
5,430
 2
4,368
 1
10,804
Current Version (14.8.0)
5.0
123,200 total
 5
114,693
 4
6,373
 3
666
 2
263
 1
1,205
Version History
More...
Keyword Volume Hits KEI Rank
digital
0.00
143
4
secure
0.00
125
1
manager
11.62
84
5
vault
21.38
81
1
passwords
14.74
2
password keeper free
55.20
1
keeper
16.38
1
password keeper
78.26
1
password manager
44.50
1
password
17.52
1
keeper password
0.00
login
32.57
keeper® password manager
0.00
free password keeper
0.00
encrypt
52.91
fingerprint
46.28
access
13.81
acces
0.00
wallet
14.77
fingerprint login
189