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Travelocity Hotels & Flights

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Travelocity Hotels & Flights
Description
Get 15% off select hotels in app! Use code: MOB15 Now you can actually roam with the gnome! Use the app to take photos with a virtual Roaming Gnome! Take a photo during your trip and share on IG. Book with confidence with the Travelocity Customer First Guarantee: 24/7 social support at your fingertips. TRAVELOCITY APP FEATURES: HOTELS - Last minute hotel bookings welcome & free cancellation available! - Pay when you book or when you arrive at the hotel. - Find hotels, motels, and inns around you on an easy-to-use map view. - Review descriptions, photos, user ratings, and amenities from verified hotel guests. - Securely store your payment details for faster, easier, and safe bookings. FLIGHTS - Search and book round trip or one-way flights. - Sort flights by price, time, or duration from any airline. - Enter a departure date and destination, and your trip-ready. ACTIVITIES - Attraction tickets without the lines. - Book local tours. - Airport shuttles & more MY TRIPS - Share your travel plans with friends and family via Travelocity's itinerary sharing feature! - View your record locator, gate information, and upcoming trip details on the go. - Plan your own vacation packages with activities, hotels, cars, and more. MANAGE - Connect with a Customer 1st Guarantee specialist, directly through the app via Twitter or Facebook! - Sign in through Facebook, and use the same account across all devices. - Use the booking tracker to see your past, current and future bookings, even when you’re offline. Travelocity gets you to your next destination cheaper than other apps thanks to the Travelocity Price Guarantee. *MOB15 coupon code Terms & Conditions Subject to the restrictions set out in these terms and conditions, the 15% promotion code may be applied to a qualifying stand-alone hotel (not a hotel booking in combination with any other product such as flight + hotel, or flight + hotel + car) booked on a mobile device or the Travelocity app by 12/31/2019, for 1 or more nights for travel 6/31/2020. Qualifying bookings instantly receive 15% off at check-out through the use of the promotion code. Customers are limited to one redemption of this promotion code and up to a maximum savings of $150 per booking. After the booking, this promo code will not be able to be used again, even if the booking is cancelled. Exclusions may apply and most major hotel chains are excluded. The promotion code cannot be redeemed against taxes, supplier fees, cancellation or change fees/penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer. Discounts are not redeemable for cash for any reason. Promotion codes are non-transferable, not for resale, and cannot be combined with other offers or used for any booking previously made. Any attempt at fraud will be prosecuted to the fullest extent of the law. Void where prohibited, taxed or restricted by law. Travelocity reserves the right to change or limit the promotion in its sole discretion. Usual booking terms and conditions apply (see https://www.travelocity.com/p/info-other/legal.htm) and all bookings are subject to availability. The Travelocity app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy and cookies policies.
Promo coding
by fgっfっg on 2019/02/16 06:17
There was no section to get 15% off for the first time app booking. ☹️
Not what I expected
by DitDawg on 2019/02/14 15:13
It’s not user-friendly and it’s hard to find a cruise that will fit the dates I need
Web site
by bkltn joe on 2019/02/14 03:58
Mediocre at best. Always trying to sell Not user friendly or easy access to booked flights. Keep trying
MORE THAN PERFECT.!
by Dennise O on 2019/02/14 01:14
I always do my reservations here for Las Vegas or Disneyland and I always get the best prices and discounts.! I recomment It.!
Bhavani
by bhavanir on 2019/02/13 21:00
Can not add reservations to my account
Not working for me
by LA_Graham on 2019/02/13 15:03
While I can reserve a hotel room, I’m unable to get this app to respond when I enter airport information to find a flight.
Cancellation fee
by melly0904 on 2019/02/13 14:04
I cancelled before the 14th and I’m being charged a night for the hotel???
Easy way to travelAnd Peace of mind
by born to trip on 2019/02/12 06:08
I really recommend travelocity 👍🏼👍🏼
AZ trip
by VA nurse in MN on 2019/02/12 02:12
Very easy to reserve this flight! Thank you! AZ friends, I am coming!! Tami
Travelocity is so helpful!
by Sharon in Eastern WASHINGTON on 2019/02/11 16:38
I use it all the time!
1st reservation on app - coupon code fail
by amyusvi on 2019/02/11 03:33
I was searching for hotels on my laptop earlier and had a pop up stating 15% off first in mobile app reservation. It did not state any exclusions (I took a screen shot). I got the app, then tried to make my reservation and could not find any place to enter a coupon code. Reached out to live chat and got an auto bot . A few minutes later a person took over chat. She said there would be a place to enter code but on the mobile app, I could not find where. I give up:(
Afford
by msjuku on 2019/02/11 03:06
Affordable pricing, detailed
Very easy to book always the best prices
by they cool on 2019/02/11 00:30
Very easy to book always the best prices
Discount, what Discount?
by Nickmame342fa33 on 2019/02/11 00:22
Was offered 15% off with first app booking and was not offered a place to put the code in and therefore was baited and hooked. What a scam.
Thank you
by ❤️👑✊🏾 on 2019/02/09 15:15
Great hotel/flight rates, helped tremendously with finding activities for our vacation 👌🏾
App use
by qqqqqquuuuuueerrr on 2019/02/09 04:58
Love the ease of the app!
Took my money. Waiting to see how it turns out
by Josh7779 on 2019/02/09 03:36
I started booking my flight to ca and put all my information in and it keeps not going through. It said it was the card. So i try another card(stupid)and same thing. So i call. Good they had the information and im waiting till Monday. It’s Friday now. My problem is they do not address the problems with the app. I click the button it takes my money but I don’t get a ticket. Then this a hole suggests buying another ticket now that the money is coming back Monday. YOU TOOK ALL MY MONEY! 🤦🏾‍♂️ so now im waiting. Basically you have to call a representative to book thing. DONT USE THE APP. I’ll be back to tell you guys if i take my trip using travelocity
One star
by N328KF on 2019/02/08 20:44
One star for lousy update summary.
Travelocity
by The Reallionnaire on 2019/02/08 03:52
Great site and cheaper than the other ones...NEVER had an issue here Great way to travel flights hotel and car no issues!!!
احلا شركه للحجوز
by abduelah moshen on 2019/02/07 05:11
اقسم بالله ما شفت شركه تهتم بزباينها مثل هاذي جربت كثير وما شفت احلا منهم
Excellent
by lorena_pr on 2019/02/05 02:29
The best app
Good service
by Jdjdbtbrnsoxjrhj on 2019/02/02 11:20
In general , I am satisfied with Travelocity. I wish that Travelocity will become my only tickets booking and purchase website without having to search several other competitor websites. This require that Travelocity to consistently offer the best prices Also, I Hope Travelocity to show all strings in the purchased ticket such as No Luggage allowed etc
Cancelar vuelos
by Evandre6810 on 2019/02/02 08:50
Estoy tratando de cancelar un vuelo que es de Cancún a la Ciudad de México por que cuando lo estaba comprando ya había escogido las horas y fechas del 11 al 18 de marzo de Ciudad de México a Cancun vuelo redondo y solo me reservo el vuelo de regreso de Cancún a Ciudad de México!! Grrrr
Easiest app to use for travel
by Morals 75 on 2019/02/01 06:53
Pretty creative and definitely user-friendly
🤘🏻🤘🏻🤘🏻
by Cade.C on 2019/01/28 11:45
Can’t wait!!!
No multi city search??
by Thescubaskier on 2019/01/26 14:45
Not sure why the app doesn’t allow multi city flight searches. This is a major drawback!
Totally disappointed
by hawaimas on 2019/01/25 05:01
Not the best deals In fact this is the most expensive place or app I have seen to date Please errase me from your list I don’t want any more notifications Thank you. Good by
Rip of
by Sad Couple 99 on 2019/01/25 02:41
We recently used their service to Puerto Rico We paid them for 3 nights, but we only stayed one night because the place we went to was terrible (acuarios) and we told them the same night about the issues. We decided to leave the next day and we even bought from them another 2 more nights to stay in another place and guess what? Now Travelocity is playing stupid with us saying that the hotel doesn’t want to refund the difference of the money we paid. If you are planning a vacation we recommend not to use this company to buy your package because they will do to you what they did to us.
Continued good service.
by Consistantly Reliable on 2019/01/24 01:43
I’m not a business traveler and don’t travel more than two or three times a year but I always depend on Travelocity to get me the best airfares hotel accommodations rental car and anytime I have any questions to simple phone call to read to get the answers.
Nothing but issues
by dizzy_dreamer00 on 2019/01/22 18:22
I have NEVER given anything below 3 stars but I hated this app. I bought the cancellation plan and realized it was unnecessary so I canceled that plan. Just the plan and it was the $19 would be refunded. And I checked 24 hours later and nothing had returned. And then I receive an email saying they “saw I cancelled my flight.” I almost freaked out. The flight was two days away. I called American Airlines and they said no It had not been cancelled THANK GOD. But clearly Travelocity doesn’t know what they are doing.
Last trip las vegas
by Austi.. on 2019/01/20 04:23
Everything went well from start to finish!
I will NEVER use Travelocity!!
by lld123456 on 2019/01/19 21:01
I am pretty bothered with my first experience with Travelocity. I tried booking flights for our upcoming trip, but every time I would go to confirm I was prompted to wait and try again in a few minutes. Long story short, after following the prompts 5 times I was charged 5 times!! I do not have a confirmation for the flights that I have been charged for 5 times. I am upset to say the least! After calling customer service I was told that I will not be charged, but I have to wait 2-3 business days to find out for sure. Again, I still do not have the flights and 1400 dollars of mine is just floating around.
Missing rental car booking
by TJatz on 2019/01/18 13:44
A rental car booking refuses to show up on the app. I called customer support and they said “Don’t worry, it is confirmed”. I’m worried! :(
Driver
by moeloves2sing on 2019/01/18 06:22
Did not speak English as you’ve Said
This app is not user-friendly
by pariseaushawn on 2019/01/16 04:10
I tried booking a flight and rental car using the app but the app would not let me choose flight and rent a car and when I went under vacation packages you had to choose hotels flights and then the option for a car. The regular website will let you choose what you want the app should too.
Fast
by ellecycle on 2019/01/15 22:36
And easy
Great price and customer service
by julie76029 on 2019/01/15 07:16
I was able to find a great deal at a perfect date!! I have this app on my phone and it is very useful.
It’s very functional and I use it a lot
by Rbose123@$& on 2019/01/15 02:52
4 stars instead of 5 because: Every now and then, it’s $5 more expensive to book through Expedia than through airline website. Also, most hotels, airlines, etc will work with you more easily if you didn’t book through a third party site. My TSA number does not end up on my boarding pass and neither do my frequent flier numbers-I end up booking and then going to the airline to link my TSA and to get the miles to accumulate. That’s annoying. But the deals are good, it simplifies travel planning, and I have used my expedia points recently and it was simple and really knocked the price down on a hotel room in LA.
Disappointed
by mygeorgiadawgs on 2019/01/14 04:56
I booked a flight from Roanoke,Va. to New Orleans to see the Sugar Bowl with my daughter! The night before I was informed that the flight was cancelled and the closest airport was Charlotte which was the transfer airport that we were flying to! So we had to drive to Charlotte and get a flight to New Orleans! I paid 1300+ for the tickets and only received 64.45 a ticket refund! It cost 30 dollars in gas to drive to Charlotte! I paid for the insurance too!
Love it
by Angie, rn on 2019/01/12 14:19
I plan all of my trips with Travelocity. Love that I can see all of the deals plus real, honest reviews from others travelers.
Booking trip to CA
by tholtdc on 2019/01/11 05:04
This was one of the most user friendly and cost effective sites I’ve ever used! Will definitely use Travelocity in the future!
My trips
by Rockyfw on 2019/01/10 13:22
I always use Travelocity. They are easy to use. I have had to call and the associate was very understanding and helpful. I have recommended them many times.
Looks promising but...
by bastet415 on 2019/01/09 02:26
I’m trying to find a vacation package for 3 people -all with different flights. It looks like the app intends to let me book at least flight for 1and hotel for 3 but it doesn’t work. I either get 3 same flights + hotel or 1 flight + hotel for 1. Not gonna work.
Not happy
by Uggghhhhhhh on 2019/01/07 22:28
Prices on app are cheaper but you can’t add a car rental... the actual website you can bundle flight/hotel/car but it’s a lot more than the app price... I understand that adding a car is going to make the price go up but it increased the cost pretty significantly... also the app had more options for the needed space for the amount of visitors where as the actual website did not offer the same... so I either have less beds.. or I have no car.. 😒
App Usually Works
by Bree21596 on 2019/01/07 01:39
Apps is awesome but for some reason i can’t log in. But when i use my browser it lets me log in. Please fix !!!!!
Log in issues/purchasing issues
by ChandimaN on 2019/01/07 00:08
For some reason it gives log in issues. Also when you purchasing a something it charges the amount without proceeding to the next step so it double charges which is annoying.
Great App
by Orchids98 on 2019/01/06 21:26
Great Prices
Sign in is not working on app
by Dusterbean on 2019/01/06 05:09
I am signing in with the exact same saved credentials on the app and my browser, but the sign in won’t work on the app anymore. I’m not sure when or why it signed me out in the first place, but it’s no longer working.
App troubles
by former travelocity customer on 2019/01/06 04:51
This app is horrible. It has forced me to change my password every time I access with my email address. This is so inconvenient I will just try another travel app
Unfriendly app
by samc761254 on 2019/01/06 02:40
Horrible app I could login from every device on the regular site but somehow could not thru the app and there is no help available
Love the App
by Barry Canada on 2019/01/06 00:56
I love the App!!
Price increase at checkout
by KBoenzi on 2019/01/05 03:46
It’s incredibly frustrating and dishonest that you can spend so much time finding the perfect itinerary and go through the entire process to checkout aNd at the last second after hitting “submit payment” to get a notice that they “hate when this happens” and the price shoots up $300(+) extra dollars... and you either lose the trip details or are forced to pay it! I find it hard to believe the price went up that high in the 3 min it took me to complete the checkout ... they shld just reflect the prices for what they are instead of tricking people into thinking they’re actually getting a deal!!
Bugging for a review
by Greatness7 on 2019/01/01 22:07
Bug me for a review too often and this is what you get
Booking Thailand Honeymoon
by PPare002 on 2019/01/01 16:17
Very easy to book various different hotels in Thailand! Needed a few more filters but I made it work and even got a better discount. However, the need for more filters on the app is a must.
Cars not coming off
by gyesse on 2018/12/31 22:34
I have called 3-4 times in the past few weeks. Issues finally seem to have fixed itself today
Review: App
by Mumbojumboman & Jessie on 2018/12/30 18:40
Use app easy and quick. Also, receive additional discount for using app. As always, travel on and enjoy !!
Great
by ztqg on 2018/12/29 22:29
Gargledgvvvgycyxyt
Works ok
by Zrtxcvytre on 2018/12/29 01:58
I have been disappointed that it is not at all intuitive to add a trip to the Apple wallet. Maybe I’m just getting old, or perhaps they want me to stay within their application.
Very difficult
by LighterLater on 2018/12/28 03:16
Had completed checking out then was asked to sign in and when I did, you deleted my entire itinerary!
Can’t print!
by JVMama on 2018/12/28 02:01
My friend used Travelocity to book flights for me, and I can’t print my itinerary! I’ve tried everything.
Not impresssd
by Sally0730 on 2018/12/27 11:29
App is super slow in updating my travel profile information. When trying to add my family members it takes forever. In addition, for the key required fields like date mm/did/yyyy, the app requires the slash marks but doesn’t populate then itself, which is very annoying. Also find the app super buggy when trying to look at trip information. I just added in trip details about where I want to go, such as hotel area for the place I am traveling, but it doesn’t save. It is very difficult to change the default (eg Cancun airport defaults to Cancun vicinity, whereas I want to change and keep hotel area to Riviera Maya). Also would love to be able to click a setting like, Only non-stop flights, to make mu searching more consistent. Long story short, is that the website is way easier and more efficient to use.
Love travelocity
by piny 6969 on 2018/12/27 05:02
I been to Jamaica,Guatemala, Puerto Rico, Honduras,El Salvador , Belize, grand Cayman Islands, several places in Mexico,Costa Rica and travelocity has made all these trips a dream come true love travelocity simplicity and wonderful reviews
Satisfied!!
by bruins8977 on 2018/12/26 23:21
Find the app to be useful and easy to use. Would recommend to all my family and friends.
Alway The Go-To Place for Reservations
by UPWWolfe on 2018/12/26 15:00
Without writing a book here, in short Travelocity has always been our go-to place for reservations since way before smart phones for both business and pleasure. Probably placed our first reservation on Travelocity on a 486-66 that was cutting edge at the time. If it doesn’t work for you it’s “operator error”:)
Best deals for your get away
by canrenoate on 2018/12/23 16:05
The perfect website to book your get away trips. Using their app is a breeze- very easy and fast to use.
Happy client
by Palace Allstar on 2018/12/22 02:18
Travelocity, you’re the best!
Never buy flight insurance from Travelocity...it’s worthless!
by zzzz#! on 2018/12/20 22:08
Never buy flight insurance from Travelocity...it’s worthless!
Discount Code
by JMAG2 on 2018/12/20 04:26
A 15% discount was offered for downloading the app. There was no place to put the code in and my reservation is complete and my card billed. I wonder how many people don’t cancel. My hotel.com reservation is $50 cheaper. I’ll be canceling my reservation and deleting the app!!! Just feels dirty.
Website vs app
by muneske on 2018/12/20 02:36
It seems like the website is easier to navigate through and has cheaper prices for the same thing ? Very odd
Booking Hotel with promo code
by kp28195 on 2018/12/19 21:22
Could not find box to enter the promo code! Very frustrating! Please make it easier.
Love it
by jeremy0828 on 2018/12/19 21:01
Always sending good deals on rooms and flight packages. Couldn’t be happier with my experience with Travelocity. Thank you for the service
Good
by taphaelcapo on 2018/12/19 04:54
Best booking app 🐐💯
Review
by levivslwntine on 2018/12/18 22:09
Great Service
Longhorn Steakhouse
by NanaKMT54 on 2018/12/18 11:36
Went for dinner last night at about 6pm. Hubby had Crusted Parmesan chicken and spaghetti squash which were both delicious. I had the new filet and lump crab cake. The filet was absolutely delicious. Crab cake was mostly filler. Definitely NOT lump crab. The place was not very busy, yet service was slow. Server was pleasant. We have been there several times and food is always delicious.
Indispensable for large families
by Tzvi on 2018/12/17 23:28
If you’re constantly booking tickets for kids, grandkids, in-laws and outlaws, Travelocity is the way to go. Holds on to all their data, so booking is a breeze. And cancellations are easier than in any other app I’ve used.
Best bet
by dr0269 on 2018/12/17 00:29
Their customer service is great and get the job done.
Awesome
by Fraa & Leib laser power on 2018/12/15 01:28
This is one awesome app!
Excelente
by Katrashita18 on 2018/12/15 00:45
Me fue excelente cuando viaje compre los toques por aqui
Thanks
by kckiser on 2018/12/14 19:01
I really enjoying using Travelocity. I mostly use for booking hotels. The prices are lower then other sites I have seen. The site is easy to use! Thanks Travelocity!
No where to enter the 15% code that sold me on downloading the app
by pizzapeoples on 2018/12/14 02:34
Why would you send me a code MOB15 for 15% off to download this app then have no field to enter it in????
App Fails to Provide Critical Info
by DiamondFlier on 2018/12/13 23:24
If you book a flight through this app with an airline that code shares with other airlines, you will receive no info on the other airlines confirmation codes. This prevents you from being able to use online checkins or seat selections.
Improvement necessary
by Datstankypank on 2018/12/13 16:52
The application should be updated to save searches and also give save the filters when the user has to change the date during the search. As is every time the user looks for another date she has to start from the beginning.
Love the app!!
by F&M221 on 2018/12/13 04:24
It's the 8th time I use this app for my trips to New York. Until this day I have not faced any bad experiences while using Travelocity. Cancelling a booking was really simple with no charges and it finds rooms that fit perfectly for a couple. I've enjoyed using this app, I really recommend downloading it if you are looking for rooms and discounts and specially finding places hotels near specific areas you are interested in visiting.
Rad
by savageassjosh on 2018/12/13 02:32
Love this app!
Site works like a charm
by corncorn57 on 2018/12/12 22:32
My wife and I have never been let down. Great site. Works every time
Update Not Loading
by Nabarrete on 2018/12/12 11:40
I had several updates that needed to be done and travelocity was one of them but it won’t complete loading
Great site, annoying surveys
by ROIdude on 2018/12/11 14:10
It is an annoying waste of time being asked to fill out a survey every time I use the app
Chris
by clg99151986 on 2018/12/11 11:49
I have been trying for 24 hours to contact through Facebook.... no response.... poor customer service
Always there when you need it
by OBX1 on 2018/12/10 15:36
The most consistent travel app I have used. Comprehensive, easy to use and performs well.
Raquel
by Gggggggggklygf on 2018/12/10 13:00
Raquel
Not helpful
by travelocitysucks on 2018/12/10 02:59
Ditched Expedia for this, same exact terrible service and options. Won’t use again. Stay away, the agents are unhelpful and have no use other than to waste your time reading fine print buried in the legal description.
All it does is hang my iPad
by Martyr_One on 2018/12/09 16:38
Downloaded this and all it does is hang. I have uninstalled and reinstalled multiple times with the same results. Not worth the hassle.
Excelentes precios garantizados
by monagavi on 2018/12/09 16:37
Muy buena experiencia 👍
Tokyo trip
by Coach JBR on 2018/12/09 15:56
Easy and very organized way to travel!!!! Thanks so much!!!
Bundle
by Michaeltxcc on 2018/11/29 14:51
I really enjoy the bundle because instead of paying way too much for a trip I would only have to pay a certain amount which I believe is amazing.
Very supportive
by AlisaJosh on 2018/11/27 10:41
I have traveled with Travelocity dozens of times. Every experience has been exceptional. I love the interactive map function that allows you to see the prices and locations of hotels in your destination city. But what I respect most is how accommodating Travelocity has been. I’m a pain in the butt in that I have canceled many Reservations. Travelocity has been very patient and accommodating with my quirky schedule. They’ve made exceptions and it made refunds when they’ve made mistakes. I love Travelocity
Bait & Switch Advertising / Misleading Advertising
by Trvlocityloser on 2018/11/25 00:35
Don’t ever use Travelocity and/or their app. In big, bold letters,Travelocity says you will get 15% discount on your hotel stay the first time you use THEIR app to make your booking. Unfortunately, they forget to tell you, unless you read through the terms and conditions, that there is a maximum amount that can be credited to your stay. Very misleading. Secondly, it took their customer support 1 hour and 41 minutes to figure out themselves why their app would not apply the 15% discount. Go to Booking.com. They had what was supposed to be Travelocity discounted price as their main quoted price. My booking was completed in 5 minutes with Booking.com, as opposed to working through the customer service levels at Travelocity for almost 2 hours with no resolution. Darrell
Ugh... advertising notifications
by _my_nickname on 2018/11/23 18:04
Just got a notification from the app advertising Black Friday deals. Deal breaker. I’ll just use the website.
Great App
by Miamidudee on 2018/11/22 22:07
I truly enjoy booking my flights through Travelocity. I find good deals with good airlines! I just wish there could be a reward system for loyal customers aha overall I love this app!
Travelocity made my trip so so easy!!
by Rosiebelle26 on 2018/08/17 12:55
I haven’t traveled in awhile but found that at times it was very confusing because of so many details, different languages and different procedures! Thank Gid for Travelocity! Booking through Travelocity made my trip unbelievably easy. Everything was in one place on my phone. I booked my plane, hotels and transportation through Travelocity. It showed up on my phone in the order that it was scheduled. Everything was in one place. I arranged for long term parking separately. I could access it through my email but it was difficult in the midst of traveling to find it. Next time I will do everything through Travelocity! At one point I needed to check in to two different airlines. Thank goodness for Travelocity because all my information was there in one spot! Everything I booked was exactly as described. I read the reviews and looked at the descriptions and they were very accurate! The other thing that was very helpful was they attached maps of each airport I was in. This made things so much easier because I could see where I needed to go for my next flight! I will always use Travelocity in the future!!
Nightmare customer service @ Travelocity!
by Busta1023 on 2018/07/13 02:16
I booked a 3.5/4 star hotel at a great rate, 3 months prior to our New York trip. The trip was a birthday present to my son and it was our first time to the Big Apple. I had not received any communications from Travelocity about any changes but, when we finally arrived at the hotel, we found out the reservation was cancelled by their sister company, Expedia. On our first day in New York, I spent 4 hours on the phone with customer service who kept promising that they would fix it. We were tired and it was late so, we spent double the amount to stay the night at the hotel, who was nice enough to cut their rate in half for us. The following day, I called Travelocity for a follow up and was told a mixture of “you’re booked, you’re not booked” answers. They had not resolved the issue at all and we were faced again with paying double the amount to stay at the hotel. I finally demanded to speak to a supervisor who, after being on the phone for 6 hours this time, was able to book us to another hotel for the remainder of our trip. We couldn’t check in until the next day so, we had to pay for another night at the original hotel. Travelocity did credit us for most of the differences in hotel prices but they made it impossible for us to fully enjoy our vacation! The stress alone was taxing and I will never use them or Expedia again!!
Lambertesca Apt. in Florence, Italy by Home Sharing
by ArleneYvette on 2018/04/17 12:41
The pictures shown are very nice but they do not tell you that you have to climb 4 flights of stairs to reach the apartment, and this is very difficult when you have to carry up your luggage. There is no elevator or lift. Floors do not appear to be clean and show mildew in the grout, so we made sure we wore our slippers or shoes at all times. They have a full shower but it is very small and tight. The area of the apartment is in an excellent area of Florence; very close to restaurants, shops, and famous sites to see, so this made it better for us. If the season is cold, there is a lock on the dial to raise the temperature in the apartment, so that can be uncomfortable. There is a refrigerator and a microwave oven. They leave you 2 towels total and nothing for the kitchen. We were told if we needed more towels, we would have to pay for them. We loved the area, but we would never stay in this apartment again.
Many shortcomings, and spam
by DoogieBo on 2018/05/29 20:43
Where to begin? Connecting flights: recently while searching flights, Travelocity came up with itineraries which spanned 24 hours. In order to get realistic itineraries, I had to search for intermediate destinations and manually search for connecting flights which did not show up otherwise. Why is this? I found 2 hour layovers in place of 8 hour layovers. You aren’t doing us any favors by not showing us all the options. Not interested in hotels! As soon as a flight is booked, you inundate customers with “deals” to book hotels. If I wanted a hotel, I’d have selected “flights + hotel”. Give us a way to opt out if this hotel spam! Don’t send an absurd “offer” just as an excuse to send yet another email! I can’t find any way to manage preferences to opt out of frequent annoying emails like “IMPORTANT NOTICE: Your loyalty has paid off, here's this offer for ...”, which don’t represent any special fare. It appears my ONLY option is to unsubscribe entirely. Travelocity is doing itself and its customers a disservice by spamming customers with meaningless emails. You need a way to stop getting these useless emails without unsubscribing altogether. Otherwise I will just stop using Travelocity entirely. You make one choice easy: bye bye Travelocity!
Great app, even better company
by swimgirl18 on 2018/02/23 14:52
This app is very user friendly and never crashes. The search functions make it a lot easier to find what you're looking for. I love using the map to find hotels because it's really easy to filter and manipulate. Travelocity itself is such a great service. It makes it so easy to plan your entire trip and there's always discounts, especially when you book things together. Their customer service is also incredibly helpful and generous. I had an emergency while abroad and with one phone call they helped me work everything out and get as much of a refund for my flights as I could. I only had to pay a cancellation fee to the airline.
Do NOT use Travelocity!!!
by Brrmann on 2018/08/20 22:44
My family and I used Travelocity 8/18 to reserve a room while on our way to Florida. Upon “reserving” said room, Travelocity went ahead and immediately charged my account. When we got to the hotel we were informed that there was NO reservation made in my name nor any from Travelocity. The hotel was quickly running out of rooms so we had no choice but to go ahead and book another room and pay a second time. After checking I I phoned the Travelocity hotline and spoke to a complaint taker. The complaint taker listened to what I said then turned around and phoned the hotel to confirm my story. The complaint taker then told me that my story checked out and she would submit my complaint for a refund but this would not take place until Monday. Come Monday I received an email stating the hotel refused to refund my money for canceling the reservation, so it was my loss. I responded to the email and informed Travelocity that there was NO reservation made so NO reservation could be canceled, I simply wanted my money back that Travelocity had charged me. I immediately got an email from Travelocity from a “Do Not Reply” account at Travelocity. Seems as if Travelocity cannot admit their mistake and refuses to reimburse the money they charged me for services NOT provided.
It’s very functional and I use it a lot
by Rbose123@$& on 2019/01/15 02:52
4 stars instead of 5 because: Every now and then, it’s $5 more expensive to book through Expedia than through airline website. Also, most hotels, airlines, etc will work with you more easily if you didn’t book through a third party site. My TSA number does not end up on my boarding pass and neither do my frequent flier numbers-I end up booking and then going to the airline to link my TSA and to get the miles to accumulate. That’s annoying. But the deals are good, it simplifies travel planning, and I have used my expedia points recently and it was simple and really knocked the price down on a hotel room in LA.
Not impresssd
by Sally0730 on 2018/12/27 11:29
App is super slow in updating my travel profile information. When trying to add my family members it takes forever. In addition, for the key required fields like date mm/did/yyyy, the app requires the slash marks but doesn’t populate then itself, which is very annoying. Also find the app super buggy when trying to look at trip information. I just added in trip details about where I want to go, such as hotel area for the place I am traveling, but it doesn’t save. It is very difficult to change the default (eg Cancun airport defaults to Cancun vicinity, whereas I want to change and keep hotel area to Riviera Maya). Also would love to be able to click a setting like, Only non-stop flights, to make mu searching more consistent. Long story short, is that the website is way easier and more efficient to use.
Did not specify which airport in Istanbul on ticket
by Marmar_5 on 2018/09/18 00:05
I was extremely vulnerable and crying with no help from the Agency that happily took my money. I had no idea nobody in Turkey spoke more than a few words of English, barely even hi or bye I was stranded in the wrong airport because it only said Istanbul Terminal 1 on the reservation. After checking in I was two hours from the airport my flight was leaving from. I stayed on the phone for an hour and a half until I was escalated to a amanger who took another hour to escalate me to another manager who kept me on the phone for 90 min and hung up on me. Eyes swollen and tired I booked a new flight to get home safe. None of this would have happened if the airport was specified, there are three international airports in Istanbul turkey and none of them have a terminal 1 .. maybe people should rely on using their brain and companies can stop automating and programming everything so the world can run as it should with people that care and integrity for their business. These days are long gone- will never book with Travelocity .. my mom Booked with Expedia and they at least credited her half the rebooking fee. That was after trying to get a full refund or a free stand by flight .. all in 20 minutes
Wrong app/ not useful
by Tizoooo on 2017/12/08 21:53
Be careful when u are booing the hotel specific when it says all inclusive! I booked all inclusive hotel in Cancun /Vila del palmer Cancun luxury beach resort and app said room is all inclusive. Right after I purchased it, I received the confirmation email from Travelocity and thanks God I usually don't check, but this time I checked and I couldn't find all inclusive package in my reservation. They charged me too much for just regular room. I called costumer service and I was almost more than 2hr and 20 min on the line with them without getting any result. They said u can changed ur room and buy the other one which is $1200 more than this room that u reserved. U guys be careful when u are booking any hotel for out side of US in this website and specific with this app. I am very very disappointed with their costumer service and this app:(((((
So dependable.
by MelERnurse on 2018/05/06 21:22
I’ve used Travelocity for my airline and hotel bookings and I’ve always been satisfied. I had a problem one time (my fault!)with a last minute booking and the costumer service helped me reach the right people. With all the changes and expected fees, i honestly told customer service that it was my fault. I did not pay any charge fees for flight changes. In fact I got a check as a refund since they found a cheaper flight for my last minute booking. I’ve booked hotels internationally and locally and I always get the best deals through this app. Thanks guys!!!
My go to app for travel but....
by Kathikatty on 2018/10/13 16:01
I normally book my trips through this app. I do some price comparisons here and there but largely use this app. We stayed at a hotel recently and I e searched everywhere to write a review but can’t find it anywhere. I had to dig through emails to find my old itinerary to even get the info pulled back up as apparently you can’t look at past trips. Not even those that were a week ago. So even after looking up the itinerary I still couldn’t find a way to leave a review. So my suggestions to improve: have past trips posted or at least able to be found for x number of weeks. And make it easier to write reviews!!!!
Omg
by sprinkler actor on 2018/09/08 21:09
Went online to book a getaway vacation I saw this vacation special hotel and airline to Saint Thomas so I went online to book suggested going to the app and getting a 15% discount so I did open vacation did not see a discount so I call after 30 minutes of being Whole day eventually came back to the phone gave me a 15% discount on the hotel we confirm all the reservation when I received my itinerary I had no flight to st Thomas you have to Swim there apparently so I called them and they said that I had to get a hold of the airline and give them all the information that I’ve given them to confirm my flight into St. Thomas even though I had an outgoing flight to St. Thomas one of the most ridiculous thing I’ve ever went through to get a three day weekend I will never ever use these folks yet
Nightmare Customer Service
by pootyjane on 2018/07/22 23:29
On Monday July 9, 2018 my friend & I were to travel from Minneapolis Mn to Zurich by way of Philadelphia. Our flight from Minneapolis was rescheduled without Travelocity informing us of an earlier flight time. I called & the girl I spoke with assured us it was rescheduled but when we went to the American Airlines desk it was totally messed up. No flight for my friend & no return flight for myself. So we called Travelocity again & after 5 hours on the phone they did nothing. An American Airlines rep was finally able to reschedule us for the next day & American Airlines paid for our hotel stay in Minneapolis that night. American Airlines said we had to talk to Travelocity before they could reschedule but I still don’t understand this. At any rate I will never never use Travelocity again!!!
Travelocity is my friend
by HLHButtercup on 2017/10/06 20:17
I have used Travelocity for so many years I really don’t remember. I have always gotten the best deals on cruises and airfare. I don’t use them for hotels though as I find those on my own. I have had to call for cancellations itinerary changes or just I changed my mind. And tho the phone calls can be a pain ... as in it’s hard to reach a real person... once you do they are always helpful and great. I will continue to use Travelocity for as long as I travel. And I travel far and wide often
Jody N.
by Jodynelligan on 2018/04/03 17:54
Stayed at bikini beach resort, Panama City beach Florida. Travelocity falsely represented this resort and what it offered. I pick this resort based on what was offered and it having close access to the beach. The room was dirty. We had no running water. It was outdated. No internet access. No balcony. No pots/pans in the kitchen that was supposed to be fully stocked of utensils etc. there were a few forks. 2 plastic bowls and plates. The shower rained all over the bathroom. Construction on the hotel all over. No gripes on stairs my daughter fell down them and injured her hand. The showers by pool didn’t work. The room dafr had a broken off key in it. Parking was at your own risk if you could find it. My kid was offered drugs by another patron of the hotel. Do not stay here. 783. For 4 days was a waste of money. AND you have to rent your beach chair.
Customer service helpful
by anemy328 on 2018/09/19 18:25
I’ve been pleased with Travelocity and it’s app. On a couple occasions they have over booked the hotel we stayed in, and when we arrived there were no rooms. It was rather stressful finding another place to stay last minute, however the customer service was nice and refunded our money and gave us a $50 voucher for our inconvenience. On one occasion, I had wished it was more as it was Memorial Day weekend and we had to travel pretty far to find another vacant hotel in Denver, but it was their policy and the agent could not do more.
HORRIBLE Customer Service! DO NOT USE
by Katiekatiekatiekatiekatiekatie on 2018/07/19 15:19
This has been by far the worst experience I have ever had dealing with any company. Completely incompetent customer service when I needed a simple cancellation due to an emergency medical situation. All they had to do was cancel a current flight and book a different one. They booked the additional flight without cancelling the original flight. With over 3 hours on the phone and they still can’t figure this out. This particular agent also told me she wasn’t experienced. Very difficult to even understand all of their accents, as I spoke with four different people during this interaction. I cannot even begin to describe how frustrating and completing ignorant this entire staff is.
Took my money. Waiting to see how it turns out
by Josh7779 on 2019/02/09 03:36
I started booking my flight to ca and put all my information in and it keeps not going through. It said it was the card. So i try another card(stupid)and same thing. So i call. Good they had the information and im waiting till Monday. It’s Friday now. My problem is they do not address the problems with the app. I click the button it takes my money but I don’t get a ticket. Then this a hole suggests buying another ticket now that the money is coming back Monday. YOU TOOK ALL MY MONEY! 🤦🏾‍♂️ so now im waiting. Basically you have to call a representative to book thing. DONT USE THE APP. I’ll be back to tell you guys if i take my trip using travelocity
Review from feb2-3 at roadway inn Knoxville TN
by Niler6 on 2018/03/08 13:17
This was a very nice room. Could have been dusted behind center nightstand as I had to move out of way to access the plug for my computer. The staff lady was very pleasant. I happen to like walking out the door to my car so outside corridors are fine with me. It was close to my destination. I am planning on staying there again. Free breakfast with all carbs no fruit. That was disappointing. All in all for the cost and convenience I would give it a 5.
Great for flexible travel
by Edladdin on 2017/12/21 04:56
I travel for business on a regular basis, which includes multi-day driving trips. I LOVE the ability to book lodging on the fly depending how I feel at the time, wherever I am. I can stop as early or go as late as I want and no more worrying that a traffic delay or a long break makes my hotel suddenly two hours farther than when I want to get to bed. I've also gotten some incredible rooms with deep discounts this way. Love it!
Customer Service Could Use an Update
by RoseCat on 2018/06/01 01:51
I was given a $100 “Good Will” coupon from Travelocity, but wasn’t informed that it has an expiration date, and that it was only accessible via the website. Since I do everything via the app, it was never applied to any of my many trips I’ve booked. I also never received a notice that it was expiring. When I called Travelocity to ask them to reinstate the coupon and apply it to a current trip, after being on hold and transferred around for 30 minutes they said they couldn’t do it. So the “Good Will” of Travelocity is very limited and restricted, and too bad for the customer if something goes wrong.
Easy to use
by Ms.PhatCat on 2017/12/28 00:27
I love the ease and convenience of being able to book online from my phone and then added to my calendar to get it is to email instantly unfortunately sometimes some of the hotels I have booked have not been of low quality due to the hotels personal staff and it’s issues each individual hotel, but that has nothing to do with how awesome the Travelocity App thank you
I will NEVER use Travelocity!!
by lld123456 on 2019/01/19 21:01
I am pretty bothered with my first experience with Travelocity. I tried booking flights for our upcoming trip, but every time I would go to confirm I was prompted to wait and try again in a few minutes. Long story short, after following the prompts 5 times I was charged 5 times!! I do not have a confirmation for the flights that I have been charged for 5 times. I am upset to say the least! After calling customer service I was told that I will not be charged, but I have to wait 2-3 business days to find out for sure. Again, I still do not have the flights and 1400 dollars of mine is just floating around.
Stay away. Avoid good reviews
by m_j_s31 on 2017/11/01 03:53
Their customer service is outsourced joke (guy could not speak very good English), their planning is hit and miss. Great reviews are the ones that went well. They will blame you for the ones that do not go well. I have had a few issues with them and they blame you. The latest one they came back and blamed me. Well, I have screen video of the transactions showing the facts. I am fed up with them. I have reached out asking to talk with a real rep but nothing but blaming me. My videos of the facts will go public but everyone else realize that are so many better travel sites that care about their customers. Avoid Travelocity!!!!
Price increase at checkout
by KBoenzi on 2019/01/05 03:46
It’s incredibly frustrating and dishonest that you can spend so much time finding the perfect itinerary and go through the entire process to checkout aNd at the last second after hitting “submit payment” to get a notice that they “hate when this happens” and the price shoots up $300(+) extra dollars... and you either lose the trip details or are forced to pay it! I find it hard to believe the price went up that high in the 3 min it took me to complete the checkout ... they shld just reflect the prices for what they are instead of tricking people into thinking they’re actually getting a deal!!
Rip of
by Sad Couple 99 on 2019/01/25 02:41
We recently used their service to Puerto Rico We paid them for 3 nights, but we only stayed one night because the place we went to was terrible (acuarios) and we told them the same night about the issues. We decided to leave the next day and we even bought from them another 2 more nights to stay in another place and guess what? Now Travelocity is playing stupid with us saying that the hotel doesn’t want to refund the difference of the money we paid. If you are planning a vacation we recommend not to use this company to buy your package because they will do to you what they did to us.
Love the app!!
by F&M221 on 2018/12/13 04:24
It's the 8th time I use this app for my trips to New York. Until this day I have not faced any bad experiences while using Travelocity. Cancelling a booking was really simple with no charges and it finds rooms that fit perfectly for a couple. I've enjoyed using this app, I really recommend downloading it if you are looking for rooms and discounts and specially finding places hotels near specific areas you are interested in visiting.
Best prices
by joni4101 on 2017/12/28 11:29
I travel quite a lot so always looking for best hotel rates. Travelocity is my first choice. My only complaint which is significant is if you have any booking changes, customer service is hugely inefficient. I spent over 2 hours on the phone yesterday talking to 3 people who didn’t speak English as their first language. In addition to not knowing how to make changes the communication barrier was overwhelming. Finally got finished satisfactorily after wasting my morning.
Worst travel experience ever
by jessie87851 on 2018/07/30 22:09
I typically use Kayak but found a better rate on travelocity so I booked my flight and car online. Only to find out 3 days before I leave that only the car was confirmed so I had to scramble (and pay an extra $160) on a new flight. When i arrived to Nashville and went to Enterprise to pick up my car I find out the car is actually in downtown Nashville! I hear from the Enterprise folks this happens all the time. I will never use Travelocity again! And I would encourage others not to as well. Just use the company you are looking to work with - they can get you the same or better deal!
Never Told us our reservation was cancelled
by Joel.E on 2018/08/12 17:26
We used Travelocity to book the hotels for my honeymoon. Our last hotel didn’t take Amex and cancelled our reservation when we made it (2months before our trip).. which would have been fine if Travelocity had actually told us. In fact, that hotel was still listed in my itinerary on the app when we showed up there. Travelocity’s customer support was useless and only said that we will get a notification, which doesn’t help when I’m already at the hotel trying to figure out how to save our trip. Don’t risk your vacation, use another company!
Why use this app?
by Mexicomaniac on 2018/08/11 17:19
Most people use an app for convenience and ease of use. My first experience here caused me to ask my self Why use this app? I had a booking set up on their mobile site. Very easy to use. I then got a teaser advising me if I used the app I could get 15% off. I love a discount so I downloaded an app. After inputting my itinerary I went searching for the same itinerary. Not easy. Ok start w hotel. I input the specific name from their website and discovered the Embassy Suites by Hilton wasn’t an option. No explanation, nothing. So Why use this app? Don’t waste your time, the website is easier and has a lot more options.
Great customer service
by Elkawi on 2018/05/10 23:40
My seminar dates got switched and I canceled my reservation with Travelocity with no charge goodness. Then I ended up being able to attend the original dates and have now had to book a room again with Travelocity. They saved me on this misunderstanding from the seminar. Will definitely continue to keep doing business with them. Thank you Travelocity
Hi
by Happy PA traveler on 2018/05/26 01:04
Have complete trust in Booking With Travelocity. It has always proven to be the most reliable. I don’t worry at all about my booking. I have an ill family member in the Atlanta area that I’ve had to travel several times to help take care of. Has been a comfort booking through Travelocity even last minute I found Reasonable rates. And realistic ratings on the hotels. Thank you Travelocity!
Nightmare check in and no transparency on website
by Trill Raver on 2018/09/29 23:15
An hour later still trying to check in to my room. Contacted Travelocity and they contacted the hotel to find out what is going on. Travelocity assured me everything had been worked out and advised to continue with my reservation. The call was even escalated to a supervisor. Even after the supervisor call, I went back to the hotel and received the same response and a higher fee for a room I did not reserve. There was no transparency on the website and the hotel insists they are a first come first serve hotel. This was listed no where on the website. First booking with Travelocity was a fail and a bad experience. Now I will be going back to the other travel apps I use to book rooms. I’m very disappointed with the experience.
Travelocity should be ashamed.
by Monroe Mann on 2018/01/02 22:57
Let me tell you a story. I have been a devoted Travelocity customer for over a decade. Today I have switched to Expedia. I found a round trip Air Canada round trip flight to Shanghai on Travelocity. $940 total. When I went to check out, a pop up said, “Prices change rapidly. The price is now $1040. Continue?” Um, that was weird. I closed the app and restarted. Researched. Same flight. Prices had NOT changed. Same flight. $940. At checkout: “Prices change rapidly. The price is now $1040. Continue?” Weird. I went to Expedia. Found the EXACT SAME FLIGHT. Price? $940. And a wonderful pop up appeared: “What you see is what you get. No hidden fees.” Upon checkout? $940. The same $940. The only explanation is that Travelocity is having trouble competing and is now charging fake fees to stay competitive. If so, I am truly saddened. I really loved you Travelocity. My love is no longer. Travelocity customers BEWARE.
This app was a lifesaver on my trip to India!!
by Stefanie** on 2018/02/20 10:01
I used the app to book hotels originally - but to to plans changing, I had to rebook hotels, several times, during my stay. Travelocity and this app was a Lifesaver!! I didn’t bring all of my credit cards with me so it was super easy to just use the app and pay in US dollars without overseas transaction fees. 🌟🌟🌟🌟🌟
Longhorn Steakhouse
by NanaKMT54 on 2018/12/18 11:36
Went for dinner last night at about 6pm. Hubby had Crusted Parmesan chicken and spaghetti squash which were both delicious. I had the new filet and lump crab cake. The filet was absolutely delicious. Crab cake was mostly filler. Definitely NOT lump crab. The place was not very busy, yet service was slow. Server was pleasant. We have been there several times and food is always delicious.
MOB15 didn’t work
by Kbphotos on 2018/10/21 03:11
We went through the extra effort of downloading the app to get the discount on our stay and it didn’t work. Apparently the coupon is only good at “select” hotels. Disappointed because you know that probably means that coupon only works at two obscure hotels in China. Otherwise, the app was okay. A little difficult to maneuver which would have easily been ignored had the coupon work.
Shyster Travelocity App
by goose3195 on 2018/08/05 19:31
Be very careful. The booking is preloaded to charge you for all of the addons it can. If you dont manually decline they will charge for a lot of crap you dont want or need. For example - we got charged for travel insurance - didnt want it-but got charged for it. The one time I did buy it, had a death in family, and they refused to refund the ticket - no appeal! BS! Also once the booking is made/chg card number entered, app becomes much harder to navigate, easy to get hung up in them trying to get you to book hotel, book a rental car etc. not impressed
The app works really well.
by 30nluvnit on 2017/12/21 10:40
I just recently started using travelocity but I have used it quite a bit over the last couple months for hotels and flights. It’s easy to use and I haven’t had any trouble with any of my reservations. I haven’t used it to rent a car though, so I can’t comment on that.
Would be lost without this app
by xoxooaa on 2018/07/20 21:29
I have used Travelocity for years,helpful customer reviews ,access to hotels air car rentals -the fact that I could pull things up on my phone and a flash and book in an emergency it’s just a lifesaver! I book all my travel this way... it’s a six out of five stars
This app blows goats
by Erik2575 on 2017/11/12 19:21
This app has zero value. I’ve been trying to get information about a trip I purchased for my family for two days and I can’t get any information beyond the flight number and departure time. No info on boarding passes or gate info and the airline needs a record locator number which is also not in here. I tried to “text” them after their phone number sent me into an endless loop. The texting was the same. It took over 12 hours for a response- this is not 24 hour support!
Satisfied with the apps
by ricardo78 on 2017/10/30 13:27
This tool has been very handy and have gotten me from a lot of Critical situations of finding hotels, flights, and car rentals anytime any day no matter where I am. And very simple to use and very helpful in case I change my mind without no questions asked
Continued good service.
by Consistantly Reliable on 2019/01/24 01:43
I’m not a business traveler and don’t travel more than two or three times a year but I always depend on Travelocity to get me the best airfares hotel accommodations rental car and anytime I have any questions to simple phone call to read to get the answers.
5 star
by Good app, recommended on 2018/06/16 10:25
This app and the service from Travelocity makes booking reservations and traveling so simple and easy. I have used Travelocity for several flights and rental vehicles in the past few months and I have nothing but good things to say. Great service and app.
Mobile app Needs lots of help.
by HV-T on 2017/12/28 16:53
When selecting a vacation (hotel & flight) you cannot select the 'class' of flight you want to search for. (Sad face) If you need an additional 'puddle-hopper' flight to an island you can't add all at once. I can't seem to 'heart' items in my mobile app. I want to 'save' resorts and compare, but cannot easily do that. I would like more sorting/filtering for vacations--like Scuba/PADI on site; dance club on site; etc. thanks.
Nothing but issues
by dizzy_dreamer00 on 2019/01/22 18:22
I have NEVER given anything below 3 stars but I hated this app. I bought the cancellation plan and realized it was unnecessary so I canceled that plan. Just the plan and it was the $19 would be refunded. And I checked 24 hours later and nothing had returned. And then I receive an email saying they “saw I cancelled my flight.” I almost freaked out. The flight was two days away. I called American Airlines and they said no It had not been cancelled THANK GOD. But clearly Travelocity doesn’t know what they are doing.
Not happy
by Uggghhhhhhh on 2019/01/07 22:28
Prices on app are cheaper but you can’t add a car rental... the actual website you can bundle flight/hotel/car but it’s a lot more than the app price... I understand that adding a car is going to make the price go up but it increased the cost pretty significantly... also the app had more options for the needed space for the amount of visitors where as the actual website did not offer the same... so I either have less beds.. or I have no car.. 😒
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App name
Travelocity Hotels & Flights
Description
Get 15% off select hotels in app! Use code: MOB15 Now you can actually roam with the gnome! Use the app to take photos with a virtual Roaming Gnome! Take a photo during your trip and share on IG. Book with confidence with the Travelocity Customer First Guarantee: 24/7 social support at your fingertips. TRAVELOCITY APP FEATURES: HOTELS - Last minute hotel bookings welcome & free cancellation available! - Pay when you book or when you arrive at the hotel. - Find hotels, motels, and inns around you on an easy-to-use map view. - Review descriptions, photos, user ratings, and amenities from verified hotel guests. - Securely store your payment details for faster, easier, and safe bookings. FLIGHTS - Search and book round trip or one-way flights. - Sort flights by price, time, or duration from any airline. - Enter a departure date and destination, and your trip-ready. ACTIVITIES - Attraction tickets without the lines. - Book local tours. - Airport shuttles & more MY TRIPS - Share your travel plans with friends and family via Travelocity's itinerary sharing feature! - View your record locator, gate information, and upcoming trip details on the go. - Plan your own vacation packages with activities, hotels, cars, and more. MANAGE - Connect with a Customer 1st Guarantee specialist, directly through the app via Twitter or Facebook! - Sign in through Facebook, and use the same account across all devices. - Use the booking tracker to see your past, current and future bookings, even when you’re offline. Travelocity gets you to your next destination cheaper than other apps thanks to the Travelocity Price Guarantee. *MOB15 coupon code Terms & Conditions Subject to the restrictions set out in these terms and conditions, the 15% promotion code may be applied to a qualifying stand-alone hotel (not a hotel booking in combination with any other product such as flight + hotel, or flight + hotel + car) booked on a mobile device or the Travelocity app by 12/31/2019, for 1 or more nights for travel 6/31/2020. Qualifying bookings instantly receive 15% off at check-out through the use of the promotion code. Customers are limited to one redemption of this promotion code and up to a maximum savings of $150 per booking. After the booking, this promo code will not be able to be used again, even if the booking is cancelled. Exclusions may apply and most major hotel chains are excluded. The promotion code cannot be redeemed against taxes, supplier fees, cancellation or change fees/penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer. Discounts are not redeemable for cash for any reason. Promotion codes are non-transferable, not for resale, and cannot be combined with other offers or used for any booking previously made. Any attempt at fraud will be prosecuted to the fullest extent of the law. Void where prohibited, taxed or restricted by law. Travelocity reserves the right to change or limit the promotion in its sole discretion. Usual booking terms and conditions apply (see https://www.travelocity.com/p/info-other/legal.htm) and all bookings are subject to availability. The Travelocity app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy and cookies policies.
Promo coding
by fgっfっg on 2019/02/16 06:17
There was no section to get 15% off for the first time app booking. ☹️
Not what I expected
by DitDawg on 2019/02/14 15:13
It’s not user-friendly and it’s hard to find a cruise that will fit the dates I need
Web site
by bkltn joe on 2019/02/14 03:58
Mediocre at best. Always trying to sell Not user friendly or easy access to booked flights. Keep trying
MORE THAN PERFECT.!
by Dennise O on 2019/02/14 01:14
I always do my reservations here for Las Vegas or Disneyland and I always get the best prices and discounts.! I recomment It.!
Bhavani
by bhavanir on 2019/02/13 21:00
Can not add reservations to my account
Not working for me
by LA_Graham on 2019/02/13 15:03
While I can reserve a hotel room, I’m unable to get this app to respond when I enter airport information to find a flight.
Cancellation fee
by melly0904 on 2019/02/13 14:04
I cancelled before the 14th and I’m being charged a night for the hotel???
Easy way to travelAnd Peace of mind
by born to trip on 2019/02/12 06:08
I really recommend travelocity 👍🏼👍🏼
AZ trip
by VA nurse in MN on 2019/02/12 02:12
Very easy to reserve this flight! Thank you! AZ friends, I am coming!! Tami
Travelocity is so helpful!
by Sharon in Eastern WASHINGTON on 2019/02/11 16:38
I use it all the time!
1st reservation on app - coupon code fail
by amyusvi on 2019/02/11 03:33
I was searching for hotels on my laptop earlier and had a pop up stating 15% off first in mobile app reservation. It did not state any exclusions (I took a screen shot). I got the app, then tried to make my reservation and could not find any place to enter a coupon code. Reached out to live chat and got an auto bot . A few minutes later a person took over chat. She said there would be a place to enter code but on the mobile app, I could not find where. I give up:(
Afford
by msjuku on 2019/02/11 03:06
Affordable pricing, detailed
Very easy to book always the best prices
by they cool on 2019/02/11 00:30
Very easy to book always the best prices
Discount, what Discount?
by Nickmame342fa33 on 2019/02/11 00:22
Was offered 15% off with first app booking and was not offered a place to put the code in and therefore was baited and hooked. What a scam.
Thank you
by ❤️👑✊🏾 on 2019/02/09 15:15
Great hotel/flight rates, helped tremendously with finding activities for our vacation 👌🏾
App use
by qqqqqquuuuuueerrr on 2019/02/09 04:58
Love the ease of the app!
Took my money. Waiting to see how it turns out
by Josh7779 on 2019/02/09 03:36
I started booking my flight to ca and put all my information in and it keeps not going through. It said it was the card. So i try another card(stupid)and same thing. So i call. Good they had the information and im waiting till Monday. It’s Friday now. My problem is they do not address the problems with the app. I click the button it takes my money but I don’t get a ticket. Then this a hole suggests buying another ticket now that the money is coming back Monday. YOU TOOK ALL MY MONEY! 🤦🏾‍♂️ so now im waiting. Basically you have to call a representative to book thing. DONT USE THE APP. I’ll be back to tell you guys if i take my trip using travelocity
One star
by N328KF on 2019/02/08 20:44
One star for lousy update summary.
Travelocity
by The Reallionnaire on 2019/02/08 03:52
Great site and cheaper than the other ones...NEVER had an issue here Great way to travel flights hotel and car no issues!!!
احلا شركه للحجوز
by abduelah moshen on 2019/02/07 05:11
اقسم بالله ما شفت شركه تهتم بزباينها مثل هاذي جربت كثير وما شفت احلا منهم
Excellent
by lorena_pr on 2019/02/05 02:29
The best app
Good service
by Jdjdbtbrnsoxjrhj on 2019/02/02 11:20
In general , I am satisfied with Travelocity. I wish that Travelocity will become my only tickets booking and purchase website without having to search several other competitor websites. This require that Travelocity to consistently offer the best prices Also, I Hope Travelocity to show all strings in the purchased ticket such as No Luggage allowed etc
Cancelar vuelos
by Evandre6810 on 2019/02/02 08:50
Estoy tratando de cancelar un vuelo que es de Cancún a la Ciudad de México por que cuando lo estaba comprando ya había escogido las horas y fechas del 11 al 18 de marzo de Ciudad de México a Cancun vuelo redondo y solo me reservo el vuelo de regreso de Cancún a Ciudad de México!! Grrrr
Easiest app to use for travel
by Morals 75 on 2019/02/01 06:53
Pretty creative and definitely user-friendly
🤘🏻🤘🏻🤘🏻
by Cade.C on 2019/01/28 11:45
Can’t wait!!!
No multi city search??
by Thescubaskier on 2019/01/26 14:45
Not sure why the app doesn’t allow multi city flight searches. This is a major drawback!
Totally disappointed
by hawaimas on 2019/01/25 05:01
Not the best deals In fact this is the most expensive place or app I have seen to date Please errase me from your list I don’t want any more notifications Thank you. Good by
Rip of
by Sad Couple 99 on 2019/01/25 02:41
We recently used their service to Puerto Rico We paid them for 3 nights, but we only stayed one night because the place we went to was terrible (acuarios) and we told them the same night about the issues. We decided to leave the next day and we even bought from them another 2 more nights to stay in another place and guess what? Now Travelocity is playing stupid with us saying that the hotel doesn’t want to refund the difference of the money we paid. If you are planning a vacation we recommend not to use this company to buy your package because they will do to you what they did to us.
Continued good service.
by Consistantly Reliable on 2019/01/24 01:43
I’m not a business traveler and don’t travel more than two or three times a year but I always depend on Travelocity to get me the best airfares hotel accommodations rental car and anytime I have any questions to simple phone call to read to get the answers.
Nothing but issues
by dizzy_dreamer00 on 2019/01/22 18:22
I have NEVER given anything below 3 stars but I hated this app. I bought the cancellation plan and realized it was unnecessary so I canceled that plan. Just the plan and it was the $19 would be refunded. And I checked 24 hours later and nothing had returned. And then I receive an email saying they “saw I cancelled my flight.” I almost freaked out. The flight was two days away. I called American Airlines and they said no It had not been cancelled THANK GOD. But clearly Travelocity doesn’t know what they are doing.
Last trip las vegas
by Austi.. on 2019/01/20 04:23
Everything went well from start to finish!
I will NEVER use Travelocity!!
by lld123456 on 2019/01/19 21:01
I am pretty bothered with my first experience with Travelocity. I tried booking flights for our upcoming trip, but every time I would go to confirm I was prompted to wait and try again in a few minutes. Long story short, after following the prompts 5 times I was charged 5 times!! I do not have a confirmation for the flights that I have been charged for 5 times. I am upset to say the least! After calling customer service I was told that I will not be charged, but I have to wait 2-3 business days to find out for sure. Again, I still do not have the flights and 1400 dollars of mine is just floating around.
Missing rental car booking
by TJatz on 2019/01/18 13:44
A rental car booking refuses to show up on the app. I called customer support and they said “Don’t worry, it is confirmed”. I’m worried! :(
Driver
by moeloves2sing on 2019/01/18 06:22
Did not speak English as you’ve Said
This app is not user-friendly
by pariseaushawn on 2019/01/16 04:10
I tried booking a flight and rental car using the app but the app would not let me choose flight and rent a car and when I went under vacation packages you had to choose hotels flights and then the option for a car. The regular website will let you choose what you want the app should too.
Fast
by ellecycle on 2019/01/15 22:36
And easy
Great price and customer service
by julie76029 on 2019/01/15 07:16
I was able to find a great deal at a perfect date!! I have this app on my phone and it is very useful.
It’s very functional and I use it a lot
by Rbose123@$& on 2019/01/15 02:52
4 stars instead of 5 because: Every now and then, it’s $5 more expensive to book through Expedia than through airline website. Also, most hotels, airlines, etc will work with you more easily if you didn’t book through a third party site. My TSA number does not end up on my boarding pass and neither do my frequent flier numbers-I end up booking and then going to the airline to link my TSA and to get the miles to accumulate. That’s annoying. But the deals are good, it simplifies travel planning, and I have used my expedia points recently and it was simple and really knocked the price down on a hotel room in LA.
Disappointed
by mygeorgiadawgs on 2019/01/14 04:56
I booked a flight from Roanoke,Va. to New Orleans to see the Sugar Bowl with my daughter! The night before I was informed that the flight was cancelled and the closest airport was Charlotte which was the transfer airport that we were flying to! So we had to drive to Charlotte and get a flight to New Orleans! I paid 1300+ for the tickets and only received 64.45 a ticket refund! It cost 30 dollars in gas to drive to Charlotte! I paid for the insurance too!
Love it
by Angie, rn on 2019/01/12 14:19
I plan all of my trips with Travelocity. Love that I can see all of the deals plus real, honest reviews from others travelers.
Booking trip to CA
by tholtdc on 2019/01/11 05:04
This was one of the most user friendly and cost effective sites I’ve ever used! Will definitely use Travelocity in the future!
My trips
by Rockyfw on 2019/01/10 13:22
I always use Travelocity. They are easy to use. I have had to call and the associate was very understanding and helpful. I have recommended them many times.
Looks promising but...
by bastet415 on 2019/01/09 02:26
I’m trying to find a vacation package for 3 people -all with different flights. It looks like the app intends to let me book at least flight for 1and hotel for 3 but it doesn’t work. I either get 3 same flights + hotel or 1 flight + hotel for 1. Not gonna work.
Not happy
by Uggghhhhhhh on 2019/01/07 22:28
Prices on app are cheaper but you can’t add a car rental... the actual website you can bundle flight/hotel/car but it’s a lot more than the app price... I understand that adding a car is going to make the price go up but it increased the cost pretty significantly... also the app had more options for the needed space for the amount of visitors where as the actual website did not offer the same... so I either have less beds.. or I have no car.. 😒
App Usually Works
by Bree21596 on 2019/01/07 01:39
Apps is awesome but for some reason i can’t log in. But when i use my browser it lets me log in. Please fix !!!!!
Log in issues/purchasing issues
by ChandimaN on 2019/01/07 00:08
For some reason it gives log in issues. Also when you purchasing a something it charges the amount without proceeding to the next step so it double charges which is annoying.
Great App
by Orchids98 on 2019/01/06 21:26
Great Prices
Sign in is not working on app
by Dusterbean on 2019/01/06 05:09
I am signing in with the exact same saved credentials on the app and my browser, but the sign in won’t work on the app anymore. I’m not sure when or why it signed me out in the first place, but it’s no longer working.
App troubles
by former travelocity customer on 2019/01/06 04:51
This app is horrible. It has forced me to change my password every time I access with my email address. This is so inconvenient I will just try another travel app
Unfriendly app
by samc761254 on 2019/01/06 02:40
Horrible app I could login from every device on the regular site but somehow could not thru the app and there is no help available
Love the App
by Barry Canada on 2019/01/06 00:56
I love the App!!
Price increase at checkout
by KBoenzi on 2019/01/05 03:46
It’s incredibly frustrating and dishonest that you can spend so much time finding the perfect itinerary and go through the entire process to checkout aNd at the last second after hitting “submit payment” to get a notice that they “hate when this happens” and the price shoots up $300(+) extra dollars... and you either lose the trip details or are forced to pay it! I find it hard to believe the price went up that high in the 3 min it took me to complete the checkout ... they shld just reflect the prices for what they are instead of tricking people into thinking they’re actually getting a deal!!
Bugging for a review
by Greatness7 on 2019/01/01 22:07
Bug me for a review too often and this is what you get
Booking Thailand Honeymoon
by PPare002 on 2019/01/01 16:17
Very easy to book various different hotels in Thailand! Needed a few more filters but I made it work and even got a better discount. However, the need for more filters on the app is a must.
Cars not coming off
by gyesse on 2018/12/31 22:34
I have called 3-4 times in the past few weeks. Issues finally seem to have fixed itself today
Review: App
by Mumbojumboman & Jessie on 2018/12/30 18:40
Use app easy and quick. Also, receive additional discount for using app. As always, travel on and enjoy !!
Great
by ztqg on 2018/12/29 22:29
Gargledgvvvgycyxyt
Works ok
by Zrtxcvytre on 2018/12/29 01:58
I have been disappointed that it is not at all intuitive to add a trip to the Apple wallet. Maybe I’m just getting old, or perhaps they want me to stay within their application.
Very difficult
by LighterLater on 2018/12/28 03:16
Had completed checking out then was asked to sign in and when I did, you deleted my entire itinerary!
Can’t print!
by JVMama on 2018/12/28 02:01
My friend used Travelocity to book flights for me, and I can’t print my itinerary! I’ve tried everything.
Not impresssd
by Sally0730 on 2018/12/27 11:29
App is super slow in updating my travel profile information. When trying to add my family members it takes forever. In addition, for the key required fields like date mm/did/yyyy, the app requires the slash marks but doesn’t populate then itself, which is very annoying. Also find the app super buggy when trying to look at trip information. I just added in trip details about where I want to go, such as hotel area for the place I am traveling, but it doesn’t save. It is very difficult to change the default (eg Cancun airport defaults to Cancun vicinity, whereas I want to change and keep hotel area to Riviera Maya). Also would love to be able to click a setting like, Only non-stop flights, to make mu searching more consistent. Long story short, is that the website is way easier and more efficient to use.
Love travelocity
by piny 6969 on 2018/12/27 05:02
I been to Jamaica,Guatemala, Puerto Rico, Honduras,El Salvador , Belize, grand Cayman Islands, several places in Mexico,Costa Rica and travelocity has made all these trips a dream come true love travelocity simplicity and wonderful reviews
Satisfied!!
by bruins8977 on 2018/12/26 23:21
Find the app to be useful and easy to use. Would recommend to all my family and friends.
Alway The Go-To Place for Reservations
by UPWWolfe on 2018/12/26 15:00
Without writing a book here, in short Travelocity has always been our go-to place for reservations since way before smart phones for both business and pleasure. Probably placed our first reservation on Travelocity on a 486-66 that was cutting edge at the time. If it doesn’t work for you it’s “operator error”:)
Best deals for your get away
by canrenoate on 2018/12/23 16:05
The perfect website to book your get away trips. Using their app is a breeze- very easy and fast to use.
Happy client
by Palace Allstar on 2018/12/22 02:18
Travelocity, you’re the best!
Never buy flight insurance from Travelocity...it’s worthless!
by zzzz#! on 2018/12/20 22:08
Never buy flight insurance from Travelocity...it’s worthless!
Discount Code
by JMAG2 on 2018/12/20 04:26
A 15% discount was offered for downloading the app. There was no place to put the code in and my reservation is complete and my card billed. I wonder how many people don’t cancel. My hotel.com reservation is $50 cheaper. I’ll be canceling my reservation and deleting the app!!! Just feels dirty.
Website vs app
by muneske on 2018/12/20 02:36
It seems like the website is easier to navigate through and has cheaper prices for the same thing ? Very odd
Booking Hotel with promo code
by kp28195 on 2018/12/19 21:22
Could not find box to enter the promo code! Very frustrating! Please make it easier.
Love it
by jeremy0828 on 2018/12/19 21:01
Always sending good deals on rooms and flight packages. Couldn’t be happier with my experience with Travelocity. Thank you for the service
Good
by taphaelcapo on 2018/12/19 04:54
Best booking app 🐐💯
Review
by levivslwntine on 2018/12/18 22:09
Great Service
Longhorn Steakhouse
by NanaKMT54 on 2018/12/18 11:36
Went for dinner last night at about 6pm. Hubby had Crusted Parmesan chicken and spaghetti squash which were both delicious. I had the new filet and lump crab cake. The filet was absolutely delicious. Crab cake was mostly filler. Definitely NOT lump crab. The place was not very busy, yet service was slow. Server was pleasant. We have been there several times and food is always delicious.
Indispensable for large families
by Tzvi on 2018/12/17 23:28
If you’re constantly booking tickets for kids, grandkids, in-laws and outlaws, Travelocity is the way to go. Holds on to all their data, so booking is a breeze. And cancellations are easier than in any other app I’ve used.
Best bet
by dr0269 on 2018/12/17 00:29
Their customer service is great and get the job done.
Awesome
by Fraa & Leib laser power on 2018/12/15 01:28
This is one awesome app!
Excelente
by Katrashita18 on 2018/12/15 00:45
Me fue excelente cuando viaje compre los toques por aqui
Thanks
by kckiser on 2018/12/14 19:01
I really enjoying using Travelocity. I mostly use for booking hotels. The prices are lower then other sites I have seen. The site is easy to use! Thanks Travelocity!
No where to enter the 15% code that sold me on downloading the app
by pizzapeoples on 2018/12/14 02:34
Why would you send me a code MOB15 for 15% off to download this app then have no field to enter it in????
App Fails to Provide Critical Info
by DiamondFlier on 2018/12/13 23:24
If you book a flight through this app with an airline that code shares with other airlines, you will receive no info on the other airlines confirmation codes. This prevents you from being able to use online checkins or seat selections.
Improvement necessary
by Datstankypank on 2018/12/13 16:52
The application should be updated to save searches and also give save the filters when the user has to change the date during the search. As is every time the user looks for another date she has to start from the beginning.
Love the app!!
by F&M221 on 2018/12/13 04:24
It's the 8th time I use this app for my trips to New York. Until this day I have not faced any bad experiences while using Travelocity. Cancelling a booking was really simple with no charges and it finds rooms that fit perfectly for a couple. I've enjoyed using this app, I really recommend downloading it if you are looking for rooms and discounts and specially finding places hotels near specific areas you are interested in visiting.
Rad
by savageassjosh on 2018/12/13 02:32
Love this app!
Site works like a charm
by corncorn57 on 2018/12/12 22:32
My wife and I have never been let down. Great site. Works every time
Update Not Loading
by Nabarrete on 2018/12/12 11:40
I had several updates that needed to be done and travelocity was one of them but it won’t complete loading
Great site, annoying surveys
by ROIdude on 2018/12/11 14:10
It is an annoying waste of time being asked to fill out a survey every time I use the app
Chris
by clg99151986 on 2018/12/11 11:49
I have been trying for 24 hours to contact through Facebook.... no response.... poor customer service
Always there when you need it
by OBX1 on 2018/12/10 15:36
The most consistent travel app I have used. Comprehensive, easy to use and performs well.
Raquel
by Gggggggggklygf on 2018/12/10 13:00
Raquel
Not helpful
by travelocitysucks on 2018/12/10 02:59
Ditched Expedia for this, same exact terrible service and options. Won’t use again. Stay away, the agents are unhelpful and have no use other than to waste your time reading fine print buried in the legal description.
All it does is hang my iPad
by Martyr_One on 2018/12/09 16:38
Downloaded this and all it does is hang. I have uninstalled and reinstalled multiple times with the same results. Not worth the hassle.
Excelentes precios garantizados
by monagavi on 2018/12/09 16:37
Muy buena experiencia 👍
Tokyo trip
by Coach JBR on 2018/12/09 15:56
Easy and very organized way to travel!!!! Thanks so much!!!
Bundle
by Michaeltxcc on 2018/11/29 14:51
I really enjoy the bundle because instead of paying way too much for a trip I would only have to pay a certain amount which I believe is amazing.
Very supportive
by AlisaJosh on 2018/11/27 10:41
I have traveled with Travelocity dozens of times. Every experience has been exceptional. I love the interactive map function that allows you to see the prices and locations of hotels in your destination city. But what I respect most is how accommodating Travelocity has been. I’m a pain in the butt in that I have canceled many Reservations. Travelocity has been very patient and accommodating with my quirky schedule. They’ve made exceptions and it made refunds when they’ve made mistakes. I love Travelocity
Bait & Switch Advertising / Misleading Advertising
by Trvlocityloser on 2018/11/25 00:35
Don’t ever use Travelocity and/or their app. In big, bold letters,Travelocity says you will get 15% discount on your hotel stay the first time you use THEIR app to make your booking. Unfortunately, they forget to tell you, unless you read through the terms and conditions, that there is a maximum amount that can be credited to your stay. Very misleading. Secondly, it took their customer support 1 hour and 41 minutes to figure out themselves why their app would not apply the 15% discount. Go to Booking.com. They had what was supposed to be Travelocity discounted price as their main quoted price. My booking was completed in 5 minutes with Booking.com, as opposed to working through the customer service levels at Travelocity for almost 2 hours with no resolution. Darrell
Ugh... advertising notifications
by _my_nickname on 2018/11/23 18:04
Just got a notification from the app advertising Black Friday deals. Deal breaker. I’ll just use the website.
Great App
by Miamidudee on 2018/11/22 22:07
I truly enjoy booking my flights through Travelocity. I find good deals with good airlines! I just wish there could be a reward system for loyal customers aha overall I love this app!
Travelocity made my trip so so easy!!
by Rosiebelle26 on 2018/08/17 12:55
I haven’t traveled in awhile but found that at times it was very confusing because of so many details, different languages and different procedures! Thank Gid for Travelocity! Booking through Travelocity made my trip unbelievably easy. Everything was in one place on my phone. I booked my plane, hotels and transportation through Travelocity. It showed up on my phone in the order that it was scheduled. Everything was in one place. I arranged for long term parking separately. I could access it through my email but it was difficult in the midst of traveling to find it. Next time I will do everything through Travelocity! At one point I needed to check in to two different airlines. Thank goodness for Travelocity because all my information was there in one spot! Everything I booked was exactly as described. I read the reviews and looked at the descriptions and they were very accurate! The other thing that was very helpful was they attached maps of each airport I was in. This made things so much easier because I could see where I needed to go for my next flight! I will always use Travelocity in the future!!
Nightmare customer service @ Travelocity!
by Busta1023 on 2018/07/13 02:16
I booked a 3.5/4 star hotel at a great rate, 3 months prior to our New York trip. The trip was a birthday present to my son and it was our first time to the Big Apple. I had not received any communications from Travelocity about any changes but, when we finally arrived at the hotel, we found out the reservation was cancelled by their sister company, Expedia. On our first day in New York, I spent 4 hours on the phone with customer service who kept promising that they would fix it. We were tired and it was late so, we spent double the amount to stay the night at the hotel, who was nice enough to cut their rate in half for us. The following day, I called Travelocity for a follow up and was told a mixture of “you’re booked, you’re not booked” answers. They had not resolved the issue at all and we were faced again with paying double the amount to stay at the hotel. I finally demanded to speak to a supervisor who, after being on the phone for 6 hours this time, was able to book us to another hotel for the remainder of our trip. We couldn’t check in until the next day so, we had to pay for another night at the original hotel. Travelocity did credit us for most of the differences in hotel prices but they made it impossible for us to fully enjoy our vacation! The stress alone was taxing and I will never use them or Expedia again!!
Lambertesca Apt. in Florence, Italy by Home Sharing
by ArleneYvette on 2018/04/17 12:41
The pictures shown are very nice but they do not tell you that you have to climb 4 flights of stairs to reach the apartment, and this is very difficult when you have to carry up your luggage. There is no elevator or lift. Floors do not appear to be clean and show mildew in the grout, so we made sure we wore our slippers or shoes at all times. They have a full shower but it is very small and tight. The area of the apartment is in an excellent area of Florence; very close to restaurants, shops, and famous sites to see, so this made it better for us. If the season is cold, there is a lock on the dial to raise the temperature in the apartment, so that can be uncomfortable. There is a refrigerator and a microwave oven. They leave you 2 towels total and nothing for the kitchen. We were told if we needed more towels, we would have to pay for them. We loved the area, but we would never stay in this apartment again.
Many shortcomings, and spam
by DoogieBo on 2018/05/29 20:43
Where to begin? Connecting flights: recently while searching flights, Travelocity came up with itineraries which spanned 24 hours. In order to get realistic itineraries, I had to search for intermediate destinations and manually search for connecting flights which did not show up otherwise. Why is this? I found 2 hour layovers in place of 8 hour layovers. You aren’t doing us any favors by not showing us all the options. Not interested in hotels! As soon as a flight is booked, you inundate customers with “deals” to book hotels. If I wanted a hotel, I’d have selected “flights + hotel”. Give us a way to opt out if this hotel spam! Don’t send an absurd “offer” just as an excuse to send yet another email! I can’t find any way to manage preferences to opt out of frequent annoying emails like “IMPORTANT NOTICE: Your loyalty has paid off, here's this offer for ...”, which don’t represent any special fare. It appears my ONLY option is to unsubscribe entirely. Travelocity is doing itself and its customers a disservice by spamming customers with meaningless emails. You need a way to stop getting these useless emails without unsubscribing altogether. Otherwise I will just stop using Travelocity entirely. You make one choice easy: bye bye Travelocity!
Great app, even better company
by swimgirl18 on 2018/02/23 14:52
This app is very user friendly and never crashes. The search functions make it a lot easier to find what you're looking for. I love using the map to find hotels because it's really easy to filter and manipulate. Travelocity itself is such a great service. It makes it so easy to plan your entire trip and there's always discounts, especially when you book things together. Their customer service is also incredibly helpful and generous. I had an emergency while abroad and with one phone call they helped me work everything out and get as much of a refund for my flights as I could. I only had to pay a cancellation fee to the airline.
Do NOT use Travelocity!!!
by Brrmann on 2018/08/20 22:44
My family and I used Travelocity 8/18 to reserve a room while on our way to Florida. Upon “reserving” said room, Travelocity went ahead and immediately charged my account. When we got to the hotel we were informed that there was NO reservation made in my name nor any from Travelocity. The hotel was quickly running out of rooms so we had no choice but to go ahead and book another room and pay a second time. After checking I I phoned the Travelocity hotline and spoke to a complaint taker. The complaint taker listened to what I said then turned around and phoned the hotel to confirm my story. The complaint taker then told me that my story checked out and she would submit my complaint for a refund but this would not take place until Monday. Come Monday I received an email stating the hotel refused to refund my money for canceling the reservation, so it was my loss. I responded to the email and informed Travelocity that there was NO reservation made so NO reservation could be canceled, I simply wanted my money back that Travelocity had charged me. I immediately got an email from Travelocity from a “Do Not Reply” account at Travelocity. Seems as if Travelocity cannot admit their mistake and refuses to reimburse the money they charged me for services NOT provided.
It’s very functional and I use it a lot
by Rbose123@$& on 2019/01/15 02:52
4 stars instead of 5 because: Every now and then, it’s $5 more expensive to book through Expedia than through airline website. Also, most hotels, airlines, etc will work with you more easily if you didn’t book through a third party site. My TSA number does not end up on my boarding pass and neither do my frequent flier numbers-I end up booking and then going to the airline to link my TSA and to get the miles to accumulate. That’s annoying. But the deals are good, it simplifies travel planning, and I have used my expedia points recently and it was simple and really knocked the price down on a hotel room in LA.
Not impresssd
by Sally0730 on 2018/12/27 11:29
App is super slow in updating my travel profile information. When trying to add my family members it takes forever. In addition, for the key required fields like date mm/did/yyyy, the app requires the slash marks but doesn’t populate then itself, which is very annoying. Also find the app super buggy when trying to look at trip information. I just added in trip details about where I want to go, such as hotel area for the place I am traveling, but it doesn’t save. It is very difficult to change the default (eg Cancun airport defaults to Cancun vicinity, whereas I want to change and keep hotel area to Riviera Maya). Also would love to be able to click a setting like, Only non-stop flights, to make mu searching more consistent. Long story short, is that the website is way easier and more efficient to use.
Did not specify which airport in Istanbul on ticket
by Marmar_5 on 2018/09/18 00:05
I was extremely vulnerable and crying with no help from the Agency that happily took my money. I had no idea nobody in Turkey spoke more than a few words of English, barely even hi or bye I was stranded in the wrong airport because it only said Istanbul Terminal 1 on the reservation. After checking in I was two hours from the airport my flight was leaving from. I stayed on the phone for an hour and a half until I was escalated to a amanger who took another hour to escalate me to another manager who kept me on the phone for 90 min and hung up on me. Eyes swollen and tired I booked a new flight to get home safe. None of this would have happened if the airport was specified, there are three international airports in Istanbul turkey and none of them have a terminal 1 .. maybe people should rely on using their brain and companies can stop automating and programming everything so the world can run as it should with people that care and integrity for their business. These days are long gone- will never book with Travelocity .. my mom Booked with Expedia and they at least credited her half the rebooking fee. That was after trying to get a full refund or a free stand by flight .. all in 20 minutes
Wrong app/ not useful
by Tizoooo on 2017/12/08 21:53
Be careful when u are booing the hotel specific when it says all inclusive! I booked all inclusive hotel in Cancun /Vila del palmer Cancun luxury beach resort and app said room is all inclusive. Right after I purchased it, I received the confirmation email from Travelocity and thanks God I usually don't check, but this time I checked and I couldn't find all inclusive package in my reservation. They charged me too much for just regular room. I called costumer service and I was almost more than 2hr and 20 min on the line with them without getting any result. They said u can changed ur room and buy the other one which is $1200 more than this room that u reserved. U guys be careful when u are booking any hotel for out side of US in this website and specific with this app. I am very very disappointed with their costumer service and this app:(((((
So dependable.
by MelERnurse on 2018/05/06 21:22
I’ve used Travelocity for my airline and hotel bookings and I’ve always been satisfied. I had a problem one time (my fault!)with a last minute booking and the costumer service helped me reach the right people. With all the changes and expected fees, i honestly told customer service that it was my fault. I did not pay any charge fees for flight changes. In fact I got a check as a refund since they found a cheaper flight for my last minute booking. I’ve booked hotels internationally and locally and I always get the best deals through this app. Thanks guys!!!
My go to app for travel but....
by Kathikatty on 2018/10/13 16:01
I normally book my trips through this app. I do some price comparisons here and there but largely use this app. We stayed at a hotel recently and I e searched everywhere to write a review but can’t find it anywhere. I had to dig through emails to find my old itinerary to even get the info pulled back up as apparently you can’t look at past trips. Not even those that were a week ago. So even after looking up the itinerary I still couldn’t find a way to leave a review. So my suggestions to improve: have past trips posted or at least able to be found for x number of weeks. And make it easier to write reviews!!!!
Omg
by sprinkler actor on 2018/09/08 21:09
Went online to book a getaway vacation I saw this vacation special hotel and airline to Saint Thomas so I went online to book suggested going to the app and getting a 15% discount so I did open vacation did not see a discount so I call after 30 minutes of being Whole day eventually came back to the phone gave me a 15% discount on the hotel we confirm all the reservation when I received my itinerary I had no flight to st Thomas you have to Swim there apparently so I called them and they said that I had to get a hold of the airline and give them all the information that I’ve given them to confirm my flight into St. Thomas even though I had an outgoing flight to St. Thomas one of the most ridiculous thing I’ve ever went through to get a three day weekend I will never ever use these folks yet
Nightmare Customer Service
by pootyjane on 2018/07/22 23:29
On Monday July 9, 2018 my friend & I were to travel from Minneapolis Mn to Zurich by way of Philadelphia. Our flight from Minneapolis was rescheduled without Travelocity informing us of an earlier flight time. I called & the girl I spoke with assured us it was rescheduled but when we went to the American Airlines desk it was totally messed up. No flight for my friend & no return flight for myself. So we called Travelocity again & after 5 hours on the phone they did nothing. An American Airlines rep was finally able to reschedule us for the next day & American Airlines paid for our hotel stay in Minneapolis that night. American Airlines said we had to talk to Travelocity before they could reschedule but I still don’t understand this. At any rate I will never never use Travelocity again!!!
Travelocity is my friend
by HLHButtercup on 2017/10/06 20:17
I have used Travelocity for so many years I really don’t remember. I have always gotten the best deals on cruises and airfare. I don’t use them for hotels though as I find those on my own. I have had to call for cancellations itinerary changes or just I changed my mind. And tho the phone calls can be a pain ... as in it’s hard to reach a real person... once you do they are always helpful and great. I will continue to use Travelocity for as long as I travel. And I travel far and wide often
Jody N.
by Jodynelligan on 2018/04/03 17:54
Stayed at bikini beach resort, Panama City beach Florida. Travelocity falsely represented this resort and what it offered. I pick this resort based on what was offered and it having close access to the beach. The room was dirty. We had no running water. It was outdated. No internet access. No balcony. No pots/pans in the kitchen that was supposed to be fully stocked of utensils etc. there were a few forks. 2 plastic bowls and plates. The shower rained all over the bathroom. Construction on the hotel all over. No gripes on stairs my daughter fell down them and injured her hand. The showers by pool didn’t work. The room dafr had a broken off key in it. Parking was at your own risk if you could find it. My kid was offered drugs by another patron of the hotel. Do not stay here. 783. For 4 days was a waste of money. AND you have to rent your beach chair.
Customer service helpful
by anemy328 on 2018/09/19 18:25
I’ve been pleased with Travelocity and it’s app. On a couple occasions they have over booked the hotel we stayed in, and when we arrived there were no rooms. It was rather stressful finding another place to stay last minute, however the customer service was nice and refunded our money and gave us a $50 voucher for our inconvenience. On one occasion, I had wished it was more as it was Memorial Day weekend and we had to travel pretty far to find another vacant hotel in Denver, but it was their policy and the agent could not do more.
HORRIBLE Customer Service! DO NOT USE
by Katiekatiekatiekatiekatiekatie on 2018/07/19 15:19
This has been by far the worst experience I have ever had dealing with any company. Completely incompetent customer service when I needed a simple cancellation due to an emergency medical situation. All they had to do was cancel a current flight and book a different one. They booked the additional flight without cancelling the original flight. With over 3 hours on the phone and they still can’t figure this out. This particular agent also told me she wasn’t experienced. Very difficult to even understand all of their accents, as I spoke with four different people during this interaction. I cannot even begin to describe how frustrating and completing ignorant this entire staff is.
Took my money. Waiting to see how it turns out
by Josh7779 on 2019/02/09 03:36
I started booking my flight to ca and put all my information in and it keeps not going through. It said it was the card. So i try another card(stupid)and same thing. So i call. Good they had the information and im waiting till Monday. It’s Friday now. My problem is they do not address the problems with the app. I click the button it takes my money but I don’t get a ticket. Then this a hole suggests buying another ticket now that the money is coming back Monday. YOU TOOK ALL MY MONEY! 🤦🏾‍♂️ so now im waiting. Basically you have to call a representative to book thing. DONT USE THE APP. I’ll be back to tell you guys if i take my trip using travelocity
Review from feb2-3 at roadway inn Knoxville TN
by Niler6 on 2018/03/08 13:17
This was a very nice room. Could have been dusted behind center nightstand as I had to move out of way to access the plug for my computer. The staff lady was very pleasant. I happen to like walking out the door to my car so outside corridors are fine with me. It was close to my destination. I am planning on staying there again. Free breakfast with all carbs no fruit. That was disappointing. All in all for the cost and convenience I would give it a 5.
Great for flexible travel
by Edladdin on 2017/12/21 04:56
I travel for business on a regular basis, which includes multi-day driving trips. I LOVE the ability to book lodging on the fly depending how I feel at the time, wherever I am. I can stop as early or go as late as I want and no more worrying that a traffic delay or a long break makes my hotel suddenly two hours farther than when I want to get to bed. I've also gotten some incredible rooms with deep discounts this way. Love it!
Customer Service Could Use an Update
by RoseCat on 2018/06/01 01:51
I was given a $100 “Good Will” coupon from Travelocity, but wasn’t informed that it has an expiration date, and that it was only accessible via the website. Since I do everything via the app, it was never applied to any of my many trips I’ve booked. I also never received a notice that it was expiring. When I called Travelocity to ask them to reinstate the coupon and apply it to a current trip, after being on hold and transferred around for 30 minutes they said they couldn’t do it. So the “Good Will” of Travelocity is very limited and restricted, and too bad for the customer if something goes wrong.
Easy to use
by Ms.PhatCat on 2017/12/28 00:27
I love the ease and convenience of being able to book online from my phone and then added to my calendar to get it is to email instantly unfortunately sometimes some of the hotels I have booked have not been of low quality due to the hotels personal staff and it’s issues each individual hotel, but that has nothing to do with how awesome the Travelocity App thank you
I will NEVER use Travelocity!!
by lld123456 on 2019/01/19 21:01
I am pretty bothered with my first experience with Travelocity. I tried booking flights for our upcoming trip, but every time I would go to confirm I was prompted to wait and try again in a few minutes. Long story short, after following the prompts 5 times I was charged 5 times!! I do not have a confirmation for the flights that I have been charged for 5 times. I am upset to say the least! After calling customer service I was told that I will not be charged, but I have to wait 2-3 business days to find out for sure. Again, I still do not have the flights and 1400 dollars of mine is just floating around.
Stay away. Avoid good reviews
by m_j_s31 on 2017/11/01 03:53
Their customer service is outsourced joke (guy could not speak very good English), their planning is hit and miss. Great reviews are the ones that went well. They will blame you for the ones that do not go well. I have had a few issues with them and they blame you. The latest one they came back and blamed me. Well, I have screen video of the transactions showing the facts. I am fed up with them. I have reached out asking to talk with a real rep but nothing but blaming me. My videos of the facts will go public but everyone else realize that are so many better travel sites that care about their customers. Avoid Travelocity!!!!
Price increase at checkout
by KBoenzi on 2019/01/05 03:46
It’s incredibly frustrating and dishonest that you can spend so much time finding the perfect itinerary and go through the entire process to checkout aNd at the last second after hitting “submit payment” to get a notice that they “hate when this happens” and the price shoots up $300(+) extra dollars... and you either lose the trip details or are forced to pay it! I find it hard to believe the price went up that high in the 3 min it took me to complete the checkout ... they shld just reflect the prices for what they are instead of tricking people into thinking they’re actually getting a deal!!
Rip of
by Sad Couple 99 on 2019/01/25 02:41
We recently used their service to Puerto Rico We paid them for 3 nights, but we only stayed one night because the place we went to was terrible (acuarios) and we told them the same night about the issues. We decided to leave the next day and we even bought from them another 2 more nights to stay in another place and guess what? Now Travelocity is playing stupid with us saying that the hotel doesn’t want to refund the difference of the money we paid. If you are planning a vacation we recommend not to use this company to buy your package because they will do to you what they did to us.
Love the app!!
by F&M221 on 2018/12/13 04:24
It's the 8th time I use this app for my trips to New York. Until this day I have not faced any bad experiences while using Travelocity. Cancelling a booking was really simple with no charges and it finds rooms that fit perfectly for a couple. I've enjoyed using this app, I really recommend downloading it if you are looking for rooms and discounts and specially finding places hotels near specific areas you are interested in visiting.
Best prices
by joni4101 on 2017/12/28 11:29
I travel quite a lot so always looking for best hotel rates. Travelocity is my first choice. My only complaint which is significant is if you have any booking changes, customer service is hugely inefficient. I spent over 2 hours on the phone yesterday talking to 3 people who didn’t speak English as their first language. In addition to not knowing how to make changes the communication barrier was overwhelming. Finally got finished satisfactorily after wasting my morning.
Worst travel experience ever
by jessie87851 on 2018/07/30 22:09
I typically use Kayak but found a better rate on travelocity so I booked my flight and car online. Only to find out 3 days before I leave that only the car was confirmed so I had to scramble (and pay an extra $160) on a new flight. When i arrived to Nashville and went to Enterprise to pick up my car I find out the car is actually in downtown Nashville! I hear from the Enterprise folks this happens all the time. I will never use Travelocity again! And I would encourage others not to as well. Just use the company you are looking to work with - they can get you the same or better deal!
Never Told us our reservation was cancelled
by Joel.E on 2018/08/12 17:26
We used Travelocity to book the hotels for my honeymoon. Our last hotel didn’t take Amex and cancelled our reservation when we made it (2months before our trip).. which would have been fine if Travelocity had actually told us. In fact, that hotel was still listed in my itinerary on the app when we showed up there. Travelocity’s customer support was useless and only said that we will get a notification, which doesn’t help when I’m already at the hotel trying to figure out how to save our trip. Don’t risk your vacation, use another company!
Why use this app?
by Mexicomaniac on 2018/08/11 17:19
Most people use an app for convenience and ease of use. My first experience here caused me to ask my self Why use this app? I had a booking set up on their mobile site. Very easy to use. I then got a teaser advising me if I used the app I could get 15% off. I love a discount so I downloaded an app. After inputting my itinerary I went searching for the same itinerary. Not easy. Ok start w hotel. I input the specific name from their website and discovered the Embassy Suites by Hilton wasn’t an option. No explanation, nothing. So Why use this app? Don’t waste your time, the website is easier and has a lot more options.
Great customer service
by Elkawi on 2018/05/10 23:40
My seminar dates got switched and I canceled my reservation with Travelocity with no charge goodness. Then I ended up being able to attend the original dates and have now had to book a room again with Travelocity. They saved me on this misunderstanding from the seminar. Will definitely continue to keep doing business with them. Thank you Travelocity
Hi
by Happy PA traveler on 2018/05/26 01:04
Have complete trust in Booking With Travelocity. It has always proven to be the most reliable. I don’t worry at all about my booking. I have an ill family member in the Atlanta area that I’ve had to travel several times to help take care of. Has been a comfort booking through Travelocity even last minute I found Reasonable rates. And realistic ratings on the hotels. Thank you Travelocity!
Nightmare check in and no transparency on website
by Trill Raver on 2018/09/29 23:15
An hour later still trying to check in to my room. Contacted Travelocity and they contacted the hotel to find out what is going on. Travelocity assured me everything had been worked out and advised to continue with my reservation. The call was even escalated to a supervisor. Even after the supervisor call, I went back to the hotel and received the same response and a higher fee for a room I did not reserve. There was no transparency on the website and the hotel insists they are a first come first serve hotel. This was listed no where on the website. First booking with Travelocity was a fail and a bad experience. Now I will be going back to the other travel apps I use to book rooms. I’m very disappointed with the experience.
Travelocity should be ashamed.
by Monroe Mann on 2018/01/02 22:57
Let me tell you a story. I have been a devoted Travelocity customer for over a decade. Today I have switched to Expedia. I found a round trip Air Canada round trip flight to Shanghai on Travelocity. $940 total. When I went to check out, a pop up said, “Prices change rapidly. The price is now $1040. Continue?” Um, that was weird. I closed the app and restarted. Researched. Same flight. Prices had NOT changed. Same flight. $940. At checkout: “Prices change rapidly. The price is now $1040. Continue?” Weird. I went to Expedia. Found the EXACT SAME FLIGHT. Price? $940. And a wonderful pop up appeared: “What you see is what you get. No hidden fees.” Upon checkout? $940. The same $940. The only explanation is that Travelocity is having trouble competing and is now charging fake fees to stay competitive. If so, I am truly saddened. I really loved you Travelocity. My love is no longer. Travelocity customers BEWARE.
This app was a lifesaver on my trip to India!!
by Stefanie** on 2018/02/20 10:01
I used the app to book hotels originally - but to to plans changing, I had to rebook hotels, several times, during my stay. Travelocity and this app was a Lifesaver!! I didn’t bring all of my credit cards with me so it was super easy to just use the app and pay in US dollars without overseas transaction fees. 🌟🌟🌟🌟🌟
Longhorn Steakhouse
by NanaKMT54 on 2018/12/18 11:36
Went for dinner last night at about 6pm. Hubby had Crusted Parmesan chicken and spaghetti squash which were both delicious. I had the new filet and lump crab cake. The filet was absolutely delicious. Crab cake was mostly filler. Definitely NOT lump crab. The place was not very busy, yet service was slow. Server was pleasant. We have been there several times and food is always delicious.
MOB15 didn’t work
by Kbphotos on 2018/10/21 03:11
We went through the extra effort of downloading the app to get the discount on our stay and it didn’t work. Apparently the coupon is only good at “select” hotels. Disappointed because you know that probably means that coupon only works at two obscure hotels in China. Otherwise, the app was okay. A little difficult to maneuver which would have easily been ignored had the coupon work.
Shyster Travelocity App
by goose3195 on 2018/08/05 19:31
Be very careful. The booking is preloaded to charge you for all of the addons it can. If you dont manually decline they will charge for a lot of crap you dont want or need. For example - we got charged for travel insurance - didnt want it-but got charged for it. The one time I did buy it, had a death in family, and they refused to refund the ticket - no appeal! BS! Also once the booking is made/chg card number entered, app becomes much harder to navigate, easy to get hung up in them trying to get you to book hotel, book a rental car etc. not impressed
The app works really well.
by 30nluvnit on 2017/12/21 10:40
I just recently started using travelocity but I have used it quite a bit over the last couple months for hotels and flights. It’s easy to use and I haven’t had any trouble with any of my reservations. I haven’t used it to rent a car though, so I can’t comment on that.
Would be lost without this app
by xoxooaa on 2018/07/20 21:29
I have used Travelocity for years,helpful customer reviews ,access to hotels air car rentals -the fact that I could pull things up on my phone and a flash and book in an emergency it’s just a lifesaver! I book all my travel this way... it’s a six out of five stars
This app blows goats
by Erik2575 on 2017/11/12 19:21
This app has zero value. I’ve been trying to get information about a trip I purchased for my family for two days and I can’t get any information beyond the flight number and departure time. No info on boarding passes or gate info and the airline needs a record locator number which is also not in here. I tried to “text” them after their phone number sent me into an endless loop. The texting was the same. It took over 12 hours for a response- this is not 24 hour support!
Satisfied with the apps
by ricardo78 on 2017/10/30 13:27
This tool has been very handy and have gotten me from a lot of Critical situations of finding hotels, flights, and car rentals anytime any day no matter where I am. And very simple to use and very helpful in case I change my mind without no questions asked
Continued good service.
by Consistantly Reliable on 2019/01/24 01:43
I’m not a business traveler and don’t travel more than two or three times a year but I always depend on Travelocity to get me the best airfares hotel accommodations rental car and anytime I have any questions to simple phone call to read to get the answers.
5 star
by Good app, recommended on 2018/06/16 10:25
This app and the service from Travelocity makes booking reservations and traveling so simple and easy. I have used Travelocity for several flights and rental vehicles in the past few months and I have nothing but good things to say. Great service and app.
Mobile app Needs lots of help.
by HV-T on 2017/12/28 16:53
When selecting a vacation (hotel & flight) you cannot select the 'class' of flight you want to search for. (Sad face) If you need an additional 'puddle-hopper' flight to an island you can't add all at once. I can't seem to 'heart' items in my mobile app. I want to 'save' resorts and compare, but cannot easily do that. I would like more sorting/filtering for vacations--like Scuba/PADI on site; dance club on site; etc. thanks.
Nothing but issues
by dizzy_dreamer00 on 2019/01/22 18:22
I have NEVER given anything below 3 stars but I hated this app. I bought the cancellation plan and realized it was unnecessary so I canceled that plan. Just the plan and it was the $19 would be refunded. And I checked 24 hours later and nothing had returned. And then I receive an email saying they “saw I cancelled my flight.” I almost freaked out. The flight was two days away. I called American Airlines and they said no It had not been cancelled THANK GOD. But clearly Travelocity doesn’t know what they are doing.
Not happy
by Uggghhhhhhh on 2019/01/07 22:28
Prices on app are cheaper but you can’t add a car rental... the actual website you can bundle flight/hotel/car but it’s a lot more than the app price... I understand that adding a car is going to make the price go up but it increased the cost pretty significantly... also the app had more options for the needed space for the amount of visitors where as the actual website did not offer the same... so I either have less beds.. or I have no car.. 😒
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