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itunes remote is the best way to control iTunes from anywhere in your home. Simply download the app to your iPhone or iPad, and connect directly to iTunes on your Mac or PC. With itunes remote you can: Access your iTunes library • Browse music by artist, albums, and songs • Browse movies, TV shows, and Podcasts • Create and edit playlists • See upcoming songs with Up Next • Search your entire iTunes library • Explore shared iTunes libraries Listen with Airplay • Send music to AirPlay speakers • Group speakers together to play music in multiple rooms at the same time • Set the volume on each speaker independently Requirements: • iPhone, iPad, or iPod touch with iOS 9 or later • Wi-Fi connection to iTunes on a Mac or PC • iTunes 12.7.5 or later is recommended for use with itunes remote.
Apple Music Support Please!!!!!!!!!!!!!!!!!
by Mark S. on 2019/08/12 14:00
Now that you plan on shutting down iTunes with the future ISO 13 software update due in the fall of 2019 this app will be completely useless unless you support Apple Music witch after ISO 13 will be the only way to play your iTunes library of corse people can still buy music on the iTunes Store app and then iCloud will automatically send those music files to Apple Music app witch for all purchased music in iTunes Store app will be able to play on Apple Music app without a Apple Music app membership subscription, The only thing is that you will still need a membership subscription to play anything that you didn’t purchase in iTunes Store app that’s on Apple Music app!
Apple is dying
by D6802014 on 2019/08/09 06:39
I didn't have to look far at all to find fault with this app. Only works about half the time. Leaves me wondering if Apple hired bill gates to write the software.
Sick of wading through it
by nicmart on 2019/08/05 04:32
I have a large collection on a dedicated Mac, and this isn’t up to directing the traffic. It takes eons to scroll through a playlist of a single artist with many songs and albums are often split multiple times. Why is there no option to view by album with small icons, similar to iTunes itself? Fix it or forget it.
Won't stay connected
by Cugms on 2019/07/31 18:11
It's great... when it stays connected. But sadly each update of iTunes seems to make this remote app less and less reliable, at least with iTunes on Windows. As it is now, it is almost worthless. The app just stops recognizing the remote library, just within minutes even of being able to control it fine.
Add or Q music
by djfdt on 2019/07/28 02:18
This update I can’t add or Q music anymore
Apple Music or not?
by robot999 on 2019/07/27 20:23
Hello???? Come on guys you made such a big deal re: the Music App on 10.15 but can’t update this app?
Apple Music (radio) Support
by M#ASH on 2019/07/25 22:06
It works great, it just need the full features of Apple Music. That’s including all of its radio stations
Disconnects for years
by Jerimiahf on 2019/07/16 02:06
So despite many updates and a very simple WiFi network, I still continue to have problems. It’s amazing how Apple can’t get this app to ever be reliable but when you have to use 4 phones to connect and each loses connectivity, one by one, you wonder where the problem is. Latest IOS on phone and Apple TV, they just disappear after a few minutes or an hour saying in the app that it’s lost connection.
Useless
by MysticKnights on 2019/07/11 09:55
It immediately knocks me off my WiFi connection if I try to connect to my computer.
Works Flawlessly!!
by Joyryde on 2019/07/09 19:29
I no longer have to get up and walk over to my iMac to play music or change the song! LOVE THIS!
Keeps declining after each new version
by Doctorgizmo on 2019/07/08 09:04
Now no longer allows me to adjust the volume on streaming devices, be they Apple TV or Airport Express. I have these devices all over my house to stream music in every room but I can’t control the volume without going to my iMac and manually adjusting it in iTunes. As the title says, this app seems to keep getting worse with every new version. I've been using Remote to control my iTunes libraries on my different Macs and a PC for years and years but the app seems to keep degrading with every subsequent release. I've been using Remote since I bought a 2nd generation iPod Touch and have since continued to use it with every subsequent iPhone, iPod Touch and iPad I've owned (3GS, 4s, 5c, 5s, 4th Gen Touch, Mini and Mini Retina display). And even though each subsequent device has become significantly faster and more powerful, the app has continued to slow down in responsiveness over the years. Now the version that I'm using on my iPad Mini withRetina Display won't even display the artist names when sorting by Album view. COME ON APPLE, I bought my first iOS device just to use this app. And while its functionality is ok, it could be far less glitchy and much more responsive. I have a fast quad core i5 iMac and dual core i5 MacBook Pro too so there's no excuse for this app to be so klugey and sluggish. I think you need to clean your code or simply start over because based on the star rating, I'm clearly not the only one. PUHLEEEEEZE GET IT TOGETHER!
Impossible to set up
by Aquatinte on 2019/06/29 04:37
There is no “remote button” in iTunes anymore for manual pairing. As far as I can tell, this functionality has been abandoned by Apple.
Glitches
by chelseapuma on 2019/06/23 05:40
This app needs an update. You have to restart this app every time you come back to it because it will start glitching. This has been a problem a year now.
No remote button
by Bskip1 on 2019/06/23 02:18
I’d give this a 0 if I could. I’ve wasted hours messing around trying to get this installed and running. Including 25 minutes I was put on hold by Apple support and they never returned. I’m working with an iPhone 8+ and a PC. I click on the app, get a code, go to my PC but there isn’t a Remote button to click on. Total waste!!
Does Not Connect
by frustratedmacuserx10 on 2019/06/19 02:10
No matter what I do, will not connect from my iPhone SE to my Macbook Pro 2014. Have tried uninstalling and reinstalling. Have tried enabling Home Sharing and/or manual connection. Simply will not connect to my library. So frustrating that Apple used to bundle a simple buy effective $20 remote with all Macbook Pros... yet now their updated products have less functionality.
Overall awesome
by Devaugn on 2019/06/14 21:40
The app is great. I can dj off of my laptop while controlling it from my phone. It only plays the music you have in your library so that’s the only negative. It’s a great app that works fast and very functional.👏
Apple music remote from phone please.
by ColonelTrichome on 2019/06/14 03:59
Can we get a remote for site music to iPad? My iPad is used for music. Can't my phone be a remote to change songs? Please help with this feature I hate walking to the iPad to skip songs or yell at Siri to change. Changing voted from phone would be nice too.
Terrible App
by Paul4969 on 2019/06/03 01:23
All I can say is don't bother with it. It's terrible. One of the most frustrating apps on iTunes. If it wasn't from Apple they'd remove it from the App Store. Regularly fails to connect and is impossible to re-pair. Do what you want but don't say you haven't been warned. It is rated 2 stars for a reason. And anyone rating it MORE than 2 stars either works for Apple or wrote the App. Personally I'd give it minus 5 stars if there was such a rating. JUST TERRIBLE. ABSOLUTELY TERRIBLE!!!?
Way too white
by jplanda on 2019/05/27 18:09
What happened to the black background. I have to turn off the ipad in the spa because this remote is like a lightbulb. All the speakers are garbled up in the display representation and codes not accompanying my 12 zeppelin and sonos. Response control to volume setting poor Overall integration of the two systems poor Drop outs with high end routers common. Handy to have but an overall chore to operate successfully and not get blinded at night. Its worth a D, though I would like to give it an F
Latest updated screwed up MLB app...
by Brad Seed on 2019/05/25 03:53
on Apple TV. I can scroll through everything up to the point of selecting a game where it fails. Can’t believe Apple is pushing their TV service when their remote doesn’t even work. They’ve gotten so sloppy. Zero attention to detail.
U kidding me?
by goyooooooooee on 2019/05/21 09:31
I even can't connect my itunes on pc
Need Apple Music support
by Ashmoore1 on 2019/05/19 23:23
My iTunes works great with Apple Music but Remote ignores that as a music source. Come on Apple.
Wake up, Apple
by kdlp123 on 2019/05/11 17:38
Such a frustrating experience trying to get this app to stay connected. I am such an apple fan boy, and so disappointed in the support of this app. Even though I have apple hardware throughout my house, not having this app supported is causing me to rethink my system. Apple-PLEASE figure out a way to keep the connection between the app and our phones/apple tv’s. You should be embarrassed by this app.
Please hire me
by WazzGoodman on 2019/05/09 06:52
You need to allow this app to work on the lock screen and enable a dark mode.
Doesn’t work
by silv47 on 2019/05/08 19:49
Don’t bother downloading it doesn’t work. All devices are on same network work still refuses to link with iTunes on Mac.
Great for hackers
by mad2332 on 2019/05/07 00:22
Really nice for a crazed cyber stalker to access my iPhone from his Mac
Apple Music Support!
by Chaunold on 2019/04/24 21:23
I seriously can’t believe there isn’t a way to control my iPads playback from my iPhone just like with Spotify. This is great for running a small audio gig...
Great but Siri support needed
by 챠뉘 on 2019/04/21 16:31
.
Constantly crashes
by iPiston on 2019/04/17 22:34
App constantly crashes after unlocking the phone or switching from background while connected to Apple TV. Looks like QA doesn’t exist in Apple and nobody bothers to verify basic things.
Not bad
by Say_When on 2019/04/17 06:11
However App looks like it was made a decade ago. It badly needs a Dark Mode.
Just disgusted...yet another great product gone.
by deleting-it on 2019/04/15 01:10
Once a symbol of innovation now the icon of greed....it makes me wonder, will their credit card work this well? It’s like they are wrecking this company on purpose.
Works good
by Iphonemaster007 on 2019/04/14 17:34
Doesn't show the entire music list but shows about 20 songs... to connect click settings on app on phone then a play button appears on iTunes on the computer on the top left press the play button and enter the code and it will connect. The button disappears and appears only when you try to connect.
Apple Music Control.
by Supermanesq on 2019/04/13 17:20
Please update to add the ability to actually control and search Apple Music. I pay $15 a month for a service that I can't control with your remote app. This is truly sad. It would be a 5-star app if the Apple Music functionality was included.
Needs modernization, but “Add to Up Next” does the job it’s intended for.
by vslist on 2019/04/12 02:02
As long as you do prior playlist setup in iTunes or use “Add to Up Next” it’s highly effective. Yet, the experience is uncompelling and it doesn’t have to be.
Please add Love/Dislike functionality. Thanks
by SCHKR on 2019/04/08 19:22
Please add ability to Love/Dislike song. Thanks.
Has All the Potential in the world
by Mpficek on 2019/04/03 20:59
It has work but is now basically worthless. When it did work it was an ideal solution but now it apparently lacking updates and constantly loads. It only operates via certain features and searching or adding songs to up next is next to impossible. Unbelievably disappointing from a company that used to be the standard of ecosystem compatibility and interconnectivity.
Needs work
by MZMChi on 2019/03/31 16:10
This is not an Apple worthy app. You cannot stream to the Appke TV iTunes Library and add any other room. You can choise the PC library and Bluetooth device in another room. However, the signals can be uneven, so there are 3-4 echoing songs off by .5-4 seconds from room to room. Why is it so hard to play a record in a few rooms of your house using Apple devices and by gosh, accessing ALL your music not just purchased, but Apple Musjc adds we are paying for?? This app will only frustrate.
I’ve been using iTunes for over a decade
by DShantz on 2019/03/23 02:32
iTunes and this remote app have only become less useable, less stable, less engaging. Amazon’s music player is leagues ahead. The rest of the reviews have summarized the details: no way to access star-ratings, sluggish unreliable performance, the need to restart. Sad. Apple has the best half of the world as it’s loyal fan base and is trading it for sad tactics that seem to be focused on milking every cent from users. I sincerely hope the good people at Apple win in the battle with the evil bean counters... it’s so transparent that the features are being dialed back in a way that drives people to give up on their own music collections in preference for Apple streaming.
Going backwards
by ABR3434 on 2019/03/20 19:53
Won't connect to Apple TV 3, and attempts to authorize it lead to typing in a number and then getting a Done button that cannot be clicked. The "App Support" button for this app goes to page for newer Apple TV Remote app – useless. Owners of newer Apple TVs shouldn't laugh too hard though – you'll be up the same creek before long! :-(
Crap App
by 1999 mamabear on 2019/03/17 20:06
What’s the point of this app? You have to have your PC open to use iTunes? I want to listen to iTunes on the go. Just give me my iTunes for iPad/iPhone back. Quit being so greedy and make one app.
Where’s Apple Music support?
by ThatBabyAintMine on 2019/03/17 06:46
These features should already be baked into Apple Music. Why isn’t there any Apple Music Support?
Works Great!!
by Printer154 on 2019/03/05 00:15
Downloaded this app, turned on home sharing in iTunes and boom all my music was on my iPhone. Now I have a remote control for iTunes on my computer and control all my music without sitting in front of computer. Hint: for me in settings in app shut off STAY CONNECTED, and you will not lose connection.
SUPPORT APPLE MUSIC
by No update please! on 2019/03/02 20:07
It’s such a simple fix, include the Apple Music library!!!!
buttons not working
by victoriaeatscheeze on 2019/03/02 01:32
i loved this app and used it for years because i can never find my remote but now my remote has a broke button so i rely on this. however i just tried to use it and i can’t swipe on anything only click on things and go back, no other gestures work. i’ve had this app for like at least 2 years and this has never happened but i deleted the app and everything and it still isn’t working so idk what to do.
App has stopped functioning!
by Vladley on 2019/02/22 18:11
After recent iPhone update - this app no longer functions with AppleTV! This is most frustrating, particularly because it is developed by Apple. A much loved and useful app is dead! Sad.
Horribly broken
by maudlin of the Well on 2019/02/22 00:21
This app would be great if it actually worked more than 10% of the time. I’ve been using it for years and it always has the same problems of never being able to connect to iTunes regardless of how up to date the software is, so I never know when it’ll actually connect my device to the media player. It randomly decides to disconnect despite having the “stay connected” option selected. It’s just as terribly maintained as you can expect an iTunes-adjacent product to be.
this vs spotify
by eathumanrawhide on 2019/02/19 19:54
if this app could be completely integrated into the apple music app like how spotify is, that would be SWEET.
Can’t add remote on an iPad mini 2
by otherguyfromearth on 2019/02/19 02:01
Reinstalled app, restarted iPad, reset router, reset computer, still no go. Homesharing works fine but when trying to generate code, the code never comes up. App is non responsive when I click Settings > Add an iTunes Library. Works fine on all devices except for iPad mini 2.
Doesn’t work after latest update 😠
by kaymaale on 2019/02/19 00:43
It won’t connect to my 3rd gen Apple TV anymore. 😠😡 Any plans on fixing this issue???
Needs a Few Things
by ACMoody1996 on 2019/02/18 19:34
1. One of the only issues I have with Apple Music is the inability to control it through the Music app like Spotify users get to do. This app could be the answer, but it currently isn’t. You NEED to support Apple Music. The amount of times I’ve entered my Apple ID on this iPhone should be enough to verify that I have an account, and in theory should mean I could control Apple Music on my Mac. 2. Sorting options. The Music app allows me to choose how albums are sorted (By Name or By Artist). Since I am using the Music app 99 times out of 100, I am very happy with the sorted by Artist layout. Now that I can’t access that, it throws me off. These two things alone would provide the trademark smooth, continuous, Apple experience that strives to promote. Now, just make it happen.
Good BUT No Apple Music support and
by DBirdMcG on 2019/02/16 22:44
Does not support Apple Music AND I want to control the music playing on my iPhone or iPad from my iPhone or iPad.
Doesn’t work after recent software update
by JStarwarz on 2019/02/16 21:55
The app no longer works with my 3rd gen Apple TV after a recent update. I’ve used the app for years with no issue until now
How can it be this bad?
by Justpast40 on 2019/02/12 19:13
When I initially installed, my iTunes Library was immediately recognized but within a couple of hours it was no longer recognized. I thought perhaps it was because I hadn't entered the 4 digit code into the Remote icon in iTunes (boy is that almost impossible to find/generate.) To anyone else also looking for the elusive Remote icon in which to input your 4 digit code, on PC at least, close iTunes & when you reopen it appears near volume slider as a Play icon....Anyway once I researched that & input code the Library appeared once again, but by the next morning it onve again it was no longer recognized. This time I thought perhaps it was due to the PC's screen saver coming on, so I disabled it & yet again input
Missing Remote button in iTunes on PC
by Anh Le Duy on 2019/02/11 15:42
When I was trying to connect iTunes on a PC, it said that “... click the Remote button near the top left of the iTunes window...”, but I could not find this button. Trying all suggestions on the internet but I still could not resolve this. All programs and application are the latest version - iTunes 12.9 - Windows 7 - iPhone 7 Plus, iOS 12.1.3 - App: Remote 4.4.3 - .... Spotify is still the best. Thanks.
Not able to “heart” Music
by skys15 on 2019/02/10 23:39
I like that I can give my music star rating but it’s too bad I can’t “heart” a song. The heart use for me is like my absolute favorites, above a 5 star. Eventually I only want heart or not but for now I still use star rating, mostly 5 star if I like it, and heart if I love it.
Volume adjustment broken
by chipmunks73 on 2019/02/01 16:44
What’s up with the volume in this release??
Connection issues
by king bookah! on 2019/01/31 23:35
The connection via home library stops and won’t let me connect to my library unless I go to my computer and turn it off and back on again
Wish you could sort albums chronologically...
by DJShriek on 2019/01/31 23:32
...by artist like in iTunes, that way everything syncs up visually but otherwise the remote control works pretty well from my iPad to my MacBook Pro, and keeps me from having to stop what I’m doing to walk over to the lap top to start another album.
Struggling more than before
by Tsaals on 2019/01/30 20:05
Struggling more than on the previous version to connect Iphone to Mac ITunes - Remote button does not appear in ITunes top left of screen
Now garbage. Not reliable at all.
by scifiman on 2019/01/30 15:03
If I remove the app from my phone and download a new copy from the cloud, it will connect to my Home Share and work for maybe 10 minutes. Then it never sees my library again. Still broken after months. Please remove this from the AppStore of you're not going to fix it.
No Longer User Friendly
by nutmeg soup on 2019/01/27 02:46
The latest version/interface of the app no longer allows one to stop, play, pause, etc while in the Album/Song/Artist Menu! Now, to do any of this, you must be in the “Now Playing” screen. This prohibits one from stopping/pausing a currently playing song while perusing one’s playlists/library. All previous versions allowed this & was much more user friendly!!
Won't connect
by mtbguy44 on 2019/01/25 02:36
It seldom connects to my library and iTunes does not have a remote button on my Win10 PC, so can't use it to connect.
Incredibly unreliable
by Ron-Ohio on 2019/01/24 04:07
Apple TVs constantly disappear from all. Yes, they’re on the same network. Terrible app.
C’mon now! You’re Apple.
by dennimil on 2019/01/19 22:27
Works really well on those very rare occasions when it works.
Keeps disconnecting /
by It's so😄 on 2019/01/11 09:07
“ Looking for library “ I have to constantly go to my computer and exit itunes on it and open it back up to connect it this is extremely annoying. Sometimes it doesn’t even find your library.
App Frequently Crashes
by Natalie Á on 2019/01/08 05:57
This app was great on previous iOS but I found that with latest 12.1.2 this app hasn’t been developed to keep updated. It works when I first open and use but if I scroll away to different app or don’t use it for a period of time (i.e. while my show is on) then when I try to use it the screen flickers and becomes unusable. The work around is to kill the app and relaunch it.
iPad features
by madamsquires on 2019/01/05 07:28
This app could really benefit from slide over and split view but sadly supports neither. Really strange and a complete mis-step.
No Apple Music Support
by FunBobbyBoy5683 on 2019/01/04 23:16
No reason to leave Spotify just yet. Still no support for Apple Music to play music through my whole house using iTunes
Works well but ...
by screech owl 69 on 2019/01/03 03:35
It would be nice if this app included support for browsing Apple Music
Yess
by Electrovir on 2019/01/02 23:09
This is far better than the joke of an app that “Music” has been hacked into these days. Too bad it’s only a remote.
Apple music support
by PED.T on 2018/12/30 21:13
Maybe it’s better to add apple music support for this app, now you can only play musics which you’ve already added to your library
it works but buggy
by DavidE-CS on 2018/12/29 07:15
it could be so much better... cmon apple step up your game a bit... god knows people pay arm and a leg for your products
Still No joy
by Cronkite33 on 2018/12/27 19:38
What used to work great is now broken. Tried all the recommended fixes without success. Tired of toggling sharing on.off and resetting my routers. Simple fact is home sharing is very unstable with this legacy app. If I had a non apple choice for remotely accessing my pc based libraries, I would gladly pay to throw iTunes remote in the trash.
Version 4.4.3
by smalltalker2 on 2018/12/27 07:12
This version is a major change from the previous version. None of the changes I’ve seen are positive ones. It takes constant resets of WiFi on both my computer where my iTunes library is along with resets of my iPhone WiFi connection. The lists are displayed sluggishly and next up and previously played are both displayed incorrectly and very slow. Images of the tracks that used to display are missing. I’d probably mention more faults but I’m currently getting the “Looking for library...” message for the billionth time. Time to reset both WiFi’s.
Controls iTunes music to HomePod.
by snapper-Z on 2018/12/24 23:05
Apple, thank you! Works a treat with HomePod for those of us who do not subscribe to Apple Music. I soo love this app. It’s sometimes criticized when OS updates temporarily break connectivity. If it weren’t for that, it’d be a 5-star app for sure. (And I’m guessing the team that works on Remote is rarely the cause of the connectivity probs in question. SOOO many variables. Amazing that it’s generally reliable.)
Support Apple Music!
by Parker51 on 2018/12/23 17:47
If Apple wants Apple Music to grow faster, support it in this app! It is unbelievable at this point that you can’t select an Apple Music station or search Apple Music for a song you want to play. I use this app with a bunch of Airplay devices around the house and having to go back to the computer whenever I want to change the music is a pain. Building a playlist from Apple Music content is the only way to access from the app and that is one extra, inflexible step. Come on Apple, you can do better than this!
Very poor operation with iPhone 6
by LexConv on 2018/12/22 16:28
Have installed/uninstalled this app multiple times and attempted “continuous” operation with zero success. Cannot have on-going connections with two MacBooks running iTunes. Will run for anywhere between 1 minute and 2 hours and then suddenly no longer be able to locate music libraries. Pairing sometimes works and then not (remote button on iTunes comes and goes). Home Sharing is no solution. Very poor app Apple!
Useless crap ware on Apple TV
by theMacjedi on 2018/12/15 03:59
The keyboard function doesn’t work at all on Apple TV. You must use the dedicated Apple TV remote app because it is too much to ask for one app to work all the products it’s allowed to connect to.
Need support for Apple Music & Apple Watch
by kewlkidgamer on 2018/12/11 20:50
Not what you would expect with it supporting family share.
Up next for albums is broken!
by DPordy99 on 2018/12/10 18:32
I totally regret updating. Previously if I wanted to an add an album to up next all I had to do was search for the album and when it came up use 3D Touch to give me the option of adding the entire album to “up next”. I could even add an artist to “up next”. This is all gone with the latest update. Thanks Apple.
Fading into uselessness
by inthebiggly on 2018/12/10 02:47
As usual Apple has moved on to what they want you to do and crapped on the original users. Volume doesn’t work, it crashes a lot, another limping left behind tool.
No Audio
by My82db on 2018/12/08 23:52
It paired easily with my windows 10 latest version of iTunes. Only problem is nothing comes out of my iPad version 12,1. So why bother?
It was great the 2 times it connected
by BigJustin on 2018/12/07 15:24
This app is more like a game that you download where you try different strategies and make countless attempts to see if you can get it to connect then feel like a real winner when it does only to then have to play the whole game all over again
No support for Apple Music
by Geekers93 on 2018/12/06 22:04
I use this with whole house audio so I can choose multiple airplay devices from my iTunes home server. Works great most of the time but lately won't reconnect to my library using Home Sharing. The app also has no support for Apple Music, so it can only play your local library on the target PC/Mac. Apple Music Playlist are available, but no support for searching Apple Music. The songs you want must be manually added first.
Too much wait time & inconvenient, otherwise great
by aguamaned on 2018/12/02 04:04
The Remote app. Well, what can I say? From the beginning this app has been plagued by a serious flaw... wait time. Years ago when the app first came out, it took so long to load my huge iTunes library into the app that I gave up trying. Every now and then I check back, open the app, and try to play something. The load time has gotten faster, but not fast enough to start using it. If you want to know how fast the remote app should work for the user, just look at the Music app on the iPhone... and here’s the crazy thing... the Music app uses a music library that is stored much, much, much further away from our iPhones than any of our computers in our homes. The data transmission times from our home routers are faster than our internet data transfer times. Our computers might not be faster than the servers at Apple, but our computers don’t have to work as hard or deal with as many requests either, so for all practical purposes our computers can process our requests faster... so... what’s the problem? Here’s a suggestion. Load the iTunes library only once when the app is installed. After that, just compare the records over the home network between iTunes and the app to find any differences and then copy over those differences to the iPhone data base. Fast. Easy. Almost instant no matter how large the iTunes library is. There are techniques you can use to optimize this such as having the iTunes data base keep track of when and what changes were made to its own database and have the app start searching from the most recent changes. Using counts, this can be super fast and efficient. When the number of items found match the number of changed items, you’re done. You could also run this library database comparison automatically at night during backups or even periodically during the day, triggered by events or not. This would help limit the number of record changes found when the app is started. And this all should work in the background, letting the user search and play songs while this is going on. Now that I think about it, any changes in the iTunes library database could be instantly pushed to update the iPhone database in real time when the change is made. That (while using the other methods) would reduce wait time using the Remote app to zero! I feel a little odd recommending how to solve long standing problems in this app. The folks at Apple are some of best in the world, and frankly they know everything I just said and far more. So then why hasn’t this problem been solved? It’s been plaguing us since 2006. Second, the inconvenience of selecting iTunes (rather than Apple TV) when the app is started is crazy. It might not seem like a big deal, but when I want to play music, I want to play it NOW, not stop what I’m doing, refocus my attention to the app choice, shift my hand up on the iPhone to select iTunes... all of this boils down to time and attention that just doesn’t need to be wasted on this hinderance. It’s a pain in the neck, and has discouraged me from using the app. What is the Apple TV doing in the Remote app anyway? The Apple TV has its own Apple TV Remote app, AND the Apple TV remote function is now part of Control Panel on the iPhone. Having the Apple TV in the Remote app is not only redundant and unnecessary, and but it also slows down and hinders the use of the Remote app for iTunes. Please remove it. I’d also recommend either changing the name of this remote app back to “iTunes Remote” or creating a new dedicated iTunes Remote app just for iTunes (unless you can somehow integrate it into the Music App). Lately I’ve been experimenting with using SSH to remotely run AppleScripts on my Mac to control iTunes from my iPhone, and I am embarrassed to say they work much faster and better than this Remote app. When a “low rent” approach like this does better than a “high rent” Apple product, there’s something seriously wrong. Ideally, iTunes on the Mac will be integrated into the Siri and iOS ecosystem so that there would be no need for an iTunes Remote app like this, but until then, can you please make this app useable, Apple? Please? Now having spoken to the major flaws of this app, let me speak it’s praises. It’s a beautiful app. It has most the functions found in the Music App, and has almost everything we’d want and expect. It’s well designed and organized, and looks pretty. It’s a very nice app. If the inconvenience and wait time issues could be resolved, I’d love to use it. Heck, I actually want to use it, but can’t. Wish I could.
Not supported
by snavedog on 2018/12/02 02:31
This used to be a fantastic app. Indeed, it was the first app I ever got, and the one I have used the most. But Apple is no longer giving it adequate support. Small things cause frustrations. If you switch profile, the music dies. They had figured that out in previous iterations, but no more. The volume works sometimes, then not at all. There is no way to user-define what choices it presents (e.g. making genre a lead item). Please Apple, put someone on this who knows what they are doing
Still doesn’t work!
by Phjrtnrrnsnr on 2018/12/02 01:35
Seriously Apple… I’ve read all your directions and this piece of junk still does not pair with my iTunes.
Yes.
by IamBatMan nanananan on 2018/12/01 04:19
Great, control desktop itunes from your phone
Very frustrating connection issues with win 10.
by Musiconto on 2018/11/30 11:47
Apple needs to fix this if itunes is ever to compete with Sonos. These issues have been evident for a long time & no progress is being made.
Crashes, latency, won’t wake
by WalkerOfBass on 2018/11/29 15:47
Regarding use with Apple TV: On brand new iPad mini 4, this app it crashes when automatically switching to keyboard mode (for searches, passwords, etc). On my iPhone 7, there is often a very long latency before your finger tap action appears on the screen. Often, it just refuses to wake up the Apple TV. It’s great when it works, but its unreliability cancels out any convenience.
Loved it originally. Not anymore.
by Snoco1 on 2018/11/28 19:07
This is what originally hooked me on the Apple Music eco system. But now the app is lagging way behind on integration. It should be almost seamless in function when compared to the Apple Music app on my phone. But it is not. The Remote app is completely archaic. You can’t even play “radio stations” you’ve created from albums. There’s many simple functions that are not available in the remote app. Time to step it up Apple. There is no reason this app should be so far behind, when it used to be so far ahead.
It’s not working - why did I update 😱
by ehon101 on 2018/11/28 03:32
Do not update
Simple and straightforward!
by ChristopherGWong on 2018/11/25 06:37
Works great to control Apple Music running on my Mac from my iPhone
Broken!!!!
by Soul Thief on 2018/11/25 05:28
App now force closes when attempting to open it using iPad Pro. Please fix this!!!! It’s absolutely pointless if you can’t use it, especially on newer devices.
Trash
by ZeroCool010 on 2018/11/20 17:06
App did work but now it won’t stay working, it works at first if I delete it and reinstall it but as soon as my phone closes it stops working..says it can’t find my Library. Trash.
Just doesn’t work
by paul4work on 2018/11/19 18:38
It’s a shame... they broke what was a great and simple product. If my iTunes hosting Mac has its screen off for more than 10 minutes - that’s it... Remote will not control it until a restart of both the Mac and the iPhone.
Generally ok
by mjdindc on 2018/11/18 17:32
It works good for what it is designed for but why can’t you control Apple Music remotely? I don’t always want to use Apple Music from my phone (battery, drops during calls, etc). I have my Mac set up as a home server and like to do everything through it.
No longer works on iPad Pro (2017), iPhone 6
by MustangSharon on 2018/11/15 23:09
I have an iMac (2017) running iTunes 12.5 and an 10.5” iPad Pro (2017). The Remote app worked fine prior to this update. Now my iPad and iPhone are not available options in the list so I can’t play music from my iMac. I am using the latest iOS on each device and iTunes 12.5.0.x. I restarted, redownloaded the app, and signed out and back in to iCloud. No success. I’d give it no stars if I could.
They’ve Broken It Again
by Buddy Bolden on 2018/11/14 15:44
This app used to be great, when it was first introduced and for years after, but more recently it has become ridiculously unreliable; sometimes an update will fix the bugs for a while, but then a new update comes along and brings them back. Apple has botched it again with the November 5, 2018 update – the app is now plagued by constant connectivity issues and other problems that make trying to use it utterly exasperating. Experiences like this are one reason I’m seriously considering abandoning Apple altogether, after using their products since the late 1980s. The days when Apple software could be relied on to “just work” are a distant memory at this point.
Support Apple Music!
by Parker51 on 2018/12/23 17:47
If Apple wants Apple Music to grow faster, support it in this app! It is unbelievable at this point that you can’t select an Apple Music station or search Apple Music for a song you want to play. I use this app with a bunch of Airplay devices around the house and having to go back to the computer whenever I want to change the music is a pain. Building a playlist from Apple Music content is the only way to access from the app and that is one extra, inflexible step. Come on Apple, you can do better than this!
Apple Music Support Please!!!!!!!!!!!!!!!!!
by Mark S. on 2019/08/12 14:00
Now that you plan on shutting down iTunes with the future ISO 13 software update due in the fall of 2019 this app will be completely useless unless you support Apple Music witch after ISO 13 will be the only way to play your iTunes library of corse people can still buy music on the iTunes Store app and then iCloud will automatically send those music files to Apple Music app witch for all purchased music in iTunes Store app will be able to play on Apple Music app without a Apple Music app membership subscription, The only thing is that you will still need a membership subscription to play anything that you didn’t purchase in iTunes Store app that’s on Apple Music app!
Wish you could sort albums chronologically...
by DJShriek on 2019/01/31 23:32
...by artist like in iTunes, that way everything syncs up visually but otherwise the remote control works pretty well from my iPad to my MacBook Pro, and keeps me from having to stop what I’m doing to walk over to the lap top to start another album.
I’ve been using iTunes for over a decade
by DShantz on 2019/03/23 02:32
iTunes and this remote app have only become less useable, less stable, less engaging. Amazon’s music player is leagues ahead. The rest of the reviews have summarized the details: no way to access star-ratings, sluggish unreliable performance, the need to restart. Sad. Apple has the best half of the world as it’s loyal fan base and is trading it for sad tactics that seem to be focused on milking every cent from users. I sincerely hope the good people at Apple win in the battle with the evil bean counters... it’s so transparent that the features are being dialed back in a way that drives people to give up on their own music collections in preference for Apple streaming.
No support for Apple Music
by Geekers93 on 2018/12/06 22:04
I use this with whole house audio so I can choose multiple airplay devices from my iTunes home server. Works great most of the time but lately won't reconnect to my library using Home Sharing. The app also has no support for Apple Music, so it can only play your local library on the target PC/Mac. Apple Music Playlist are available, but no support for searching Apple Music. The songs you want must be manually added first.
Version 4.4.3
by smalltalker2 on 2018/12/27 07:12
This version is a major change from the previous version. None of the changes I’ve seen are positive ones. It takes constant resets of WiFi on both my computer where my iTunes library is along with resets of my iPhone WiFi connection. The lists are displayed sluggishly and next up and previously played are both displayed incorrectly and very slow. Images of the tracks that used to display are missing. I’d probably mention more faults but I’m currently getting the “Looking for library...” message for the billionth time. Time to reset both WiFi’s.
Controls iTunes music to HomePod.
by snapper-Z on 2018/12/24 23:05
Apple, thank you! Works a treat with HomePod for those of us who do not subscribe to Apple Music. I soo love this app. It’s sometimes criticized when OS updates temporarily break connectivity. If it weren’t for that, it’d be a 5-star app for sure. (And I’m guessing the team that works on Remote is rarely the cause of the connectivity probs in question. SOOO many variables. Amazing that it’s generally reliable.)
Works Great!!
by Printer154 on 2019/03/05 00:15
Downloaded this app, turned on home sharing in iTunes and boom all my music was on my iPhone. Now I have a remote control for iTunes on my computer and control all my music without sitting in front of computer. Hint: for me in settings in app shut off STAY CONNECTED, and you will not lose connection.
Not supported
by snavedog on 2018/12/02 02:31
This used to be a fantastic app. Indeed, it was the first app I ever got, and the one I have used the most. But Apple is no longer giving it adequate support. Small things cause frustrations. If you switch profile, the music dies. They had figured that out in previous iterations, but no more. The volume works sometimes, then not at all. There is no way to user-define what choices it presents (e.g. making genre a lead item). Please Apple, put someone on this who knows what they are doing
Horribly broken
by maudlin of the Well on 2019/02/22 00:21
This app would be great if it actually worked more than 10% of the time. I’ve been using it for years and it always has the same problems of never being able to connect to iTunes regardless of how up to date the software is, so I never know when it’ll actually connect my device to the media player. It randomly decides to disconnect despite having the “stay connected” option selected. It’s just as terribly maintained as you can expect an iTunes-adjacent product to be.
Has All the Potential in the world
by Mpficek on 2019/04/03 20:59
It has work but is now basically worthless. When it did work it was an ideal solution but now it apparently lacking updates and constantly loads. It only operates via certain features and searching or adding songs to up next is next to impossible. Unbelievably disappointing from a company that used to be the standard of ecosystem compatibility and interconnectivity.
Needs work
by MZMChi on 2019/03/31 16:10
This is not an Apple worthy app. You cannot stream to the Appke TV iTunes Library and add any other room. You can choise the PC library and Bluetooth device in another room. However, the signals can be uneven, so there are 3-4 echoing songs off by .5-4 seconds from room to room. Why is it so hard to play a record in a few rooms of your house using Apple devices and by gosh, accessing ALL your music not just purchased, but Apple Musjc adds we are paying for?? This app will only frustrate.
Disconnects for years
by Jerimiahf on 2019/07/16 02:06
So despite many updates and a very simple WiFi network, I still continue to have problems. It’s amazing how Apple can’t get this app to ever be reliable but when you have to use 4 phones to connect and each loses connectivity, one by one, you wonder where the problem is. Latest IOS on phone and Apple TV, they just disappear after a few minutes or an hour saying in the app that it’s lost connection.
Won't stay connected
by Cugms on 2019/07/31 18:11
It's great... when it stays connected. But sadly each update of iTunes seems to make this remote app less and less reliable, at least with iTunes on Windows. As it is now, it is almost worthless. The app just stops recognizing the remote library, just within minutes even of being able to control it fine.
Very poor operation with iPhone 6
by LexConv on 2018/12/22 16:28
Have installed/uninstalled this app multiple times and attempted “continuous” operation with zero success. Cannot have on-going connections with two MacBooks running iTunes. Will run for anywhere between 1 minute and 2 hours and then suddenly no longer be able to locate music libraries. Pairing sometimes works and then not (remote button on iTunes comes and goes). Home Sharing is no solution. Very poor app Apple!
Terrible App
by Paul4969 on 2019/06/03 01:23
All I can say is don't bother with it. It's terrible. One of the most frustrating apps on iTunes. If it wasn't from Apple they'd remove it from the App Store. Regularly fails to connect and is impossible to re-pair. Do what you want but don't say you haven't been warned. It is rated 2 stars for a reason. And anyone rating it MORE than 2 stars either works for Apple or wrote the App. Personally I'd give it minus 5 stars if there was such a rating. JUST TERRIBLE. ABSOLUTELY TERRIBLE!!!?
No Longer User Friendly
by nutmeg soup on 2019/01/27 02:46
The latest version/interface of the app no longer allows one to stop, play, pause, etc while in the Album/Song/Artist Menu! Now, to do any of this, you must be in the “Now Playing” screen. This prohibits one from stopping/pausing a currently playing song while perusing one’s playlists/library. All previous versions allowed this & was much more user friendly!!
Not able to “heart” Music
by skys15 on 2019/02/10 23:39
I like that I can give my music star rating but it’s too bad I can’t “heart” a song. The heart use for me is like my absolute favorites, above a 5 star. Eventually I only want heart or not but for now I still use star rating, mostly 5 star if I like it, and heart if I love it.
App Frequently Crashes
by Natalie Á on 2019/01/08 05:57
This app was great on previous iOS but I found that with latest 12.1.2 this app hasn’t been developed to keep updated. It works when I first open and use but if I scroll away to different app or don’t use it for a period of time (i.e. while my show is on) then when I try to use it the screen flickers and becomes unusable. The work around is to kill the app and relaunch it.
Wake up, Apple
by kdlp123 on 2019/05/11 17:38
Such a frustrating experience trying to get this app to stay connected. I am such an apple fan boy, and so disappointed in the support of this app. Even though I have apple hardware throughout my house, not having this app supported is causing me to rethink my system. Apple-PLEASE figure out a way to keep the connection between the app and our phones/apple tv’s. You should be embarrassed by this app.
Sick of wading through it
by nicmart on 2019/08/05 04:32
I have a large collection on a dedicated Mac, and this isn’t up to directing the traffic. It takes eons to scroll through a playlist of a single artist with many songs and albums are often split multiple times. Why is there no option to view by album with small icons, similar to iTunes itself? Fix it or forget it.
Going backwards
by ABR3434 on 2019/03/20 19:53
Won't connect to Apple TV 3, and attempts to authorize it lead to typing in a number and then getting a Done button that cannot be clicked. The "App Support" button for this app goes to page for newer Apple TV Remote app – useless. Owners of newer Apple TVs shouldn't laugh too hard though – you'll be up the same creek before long! :-(
Overall awesome
by Devaugn on 2019/06/14 21:40
The app is great. I can dj off of my laptop while controlling it from my phone. It only plays the music you have in your library so that’s the only negative. It’s a great app that works fast and very functional.👏
Does Not Connect
by frustratedmacuserx10 on 2019/06/19 02:10
No matter what I do, will not connect from my iPhone SE to my Macbook Pro 2014. Have tried uninstalling and reinstalling. Have tried enabling Home Sharing and/or manual connection. Simply will not connect to my library. So frustrating that Apple used to bundle a simple buy effective $20 remote with all Macbook Pros... yet now their updated products have less functionality.
buttons not working
by victoriaeatscheeze on 2019/03/02 01:32
i loved this app and used it for years because i can never find my remote but now my remote has a broke button so i rely on this. however i just tried to use it and i can’t swipe on anything only click on things and go back, no other gestures work. i’ve had this app for like at least 2 years and this has never happened but i deleted the app and everything and it still isn’t working so idk what to do.
Up next for albums is broken!
by DPordy99 on 2018/12/10 18:32
I totally regret updating. Previously if I wanted to an add an album to up next all I had to do was search for the album and when it came up use 3D Touch to give me the option of adding the entire album to “up next”. I could even add an artist to “up next”. This is all gone with the latest update. Thanks Apple.
Apple music remote from phone please.
by ColonelTrichome on 2019/06/14 03:59
Can we get a remote for site music to iPad? My iPad is used for music. Can't my phone be a remote to change songs? Please help with this feature I hate walking to the iPad to skip songs or yell at Siri to change. Changing voted from phone would be nice too.
Needs modernization, but “Add to Up Next” does the job it’s intended for.
by vslist on 2019/04/12 02:02
As long as you do prior playlist setup in iTunes or use “Add to Up Next” it’s highly effective. Yet, the experience is uncompelling and it doesn’t have to be.
Works Flawlessly!!
by Joyryde on 2019/07/09 19:29
I no longer have to get up and walk over to my iMac to play music or change the song! LOVE THIS!
Now garbage. Not reliable at all.
by scifiman on 2019/01/30 15:03
If I remove the app from my phone and download a new copy from the cloud, it will connect to my Home Share and work for maybe 10 minutes. Then it never sees my library again. Still broken after months. Please remove this from the AppStore of you're not going to fix it.
Apple music support
by PED.T on 2018/12/30 21:13
Maybe it’s better to add apple music support for this app, now you can only play musics which you’ve already added to your library
Apple Music (radio) Support
by M#ASH on 2019/07/25 22:06
It works great, it just need the full features of Apple Music. That’s including all of its radio stations
Apple Music Control.
by Supermanesq on 2019/04/13 17:20
Please update to add the ability to actually control and search Apple Music. I pay $15 a month for a service that I can't control with your remote app. This is truly sad. It would be a 5-star app if the Apple Music functionality was included.
Yess
by Electrovir on 2019/01/02 23:09
This is far better than the joke of an app that “Music” has been hacked into these days. Too bad it’s only a remote.
It was great the 2 times it connected
by BigJustin on 2018/12/07 15:24
This app is more like a game that you download where you try different strategies and make countless attempts to see if you can get it to connect then feel like a real winner when it does only to then have to play the whole game all over again
Keeps disconnecting /
by It's so😄 on 2019/01/11 09:07
“ Looking for library “ I have to constantly go to my computer and exit itunes on it and open it back up to connect it this is extremely annoying. Sometimes it doesn’t even find your library.
Way too white
by jplanda on 2019/05/27 18:09
What happened to the black background. I have to turn off the ipad in the spa because this remote is like a lightbulb. All the speakers are garbled up in the display representation and codes not accompanying my 12 zeppelin and sonos. Response control to volume setting poor Overall integration of the two systems poor Drop outs with high end routers common. Handy to have but an overall chore to operate successfully and not get blinded at night. Its worth a D, though I would like to give it an F
Yes.
by IamBatMan nanananan on 2018/12/01 04:19
Great, control desktop itunes from your phone
Latest updated screwed up MLB app...
by Brad Seed on 2019/05/25 03:53
on Apple TV. I can scroll through everything up to the point of selecting a game where it fails. Can’t believe Apple is pushing their TV service when their remote doesn’t even work. They’ve gotten so sloppy. Zero attention to detail.
Useless crap ware on Apple TV
by theMacjedi on 2018/12/15 03:59
The keyboard function doesn’t work at all on Apple TV. You must use the dedicated Apple TV remote app because it is too much to ask for one app to work all the products it’s allowed to connect to.
Connection issues
by king bookah! on 2019/01/31 23:35
The connection via home library stops and won’t let me connect to my library unless I go to my computer and turn it off and back on again
Struggling more than before
by Tsaals on 2019/01/30 20:05
Struggling more than on the previous version to connect Iphone to Mac ITunes - Remote button does not appear in ITunes top left of screen
Very frustrating connection issues with win 10.
by Musiconto on 2018/11/30 11:47
Apple needs to fix this if itunes is ever to compete with Sonos. These issues have been evident for a long time & no progress is being made.
Fading into uselessness
by inthebiggly on 2018/12/10 02:47
As usual Apple has moved on to what they want you to do and crapped on the original users. Volume doesn’t work, it crashes a lot, another limping left behind tool.
Constantly crashes
by iPiston on 2019/04/17 22:34
App constantly crashes after unlocking the phone or switching from background while connected to Apple TV. Looks like QA doesn’t exist in Apple and nobody bothers to verify basic things.
Glitches
by chelseapuma on 2019/06/23 05:40
This app needs an update. You have to restart this app every time you come back to it because it will start glitching. This has been a problem a year now.
Please add Love/Dislike functionality. Thanks
by SCHKR on 2019/04/08 19:22
Please add ability to Love/Dislike song. Thanks.
Doesn’t work after recent software update
by JStarwarz on 2019/02/16 21:55
The app no longer works with my 3rd gen Apple TV after a recent update. I’ve used the app for years with no issue until now
App has stopped functioning!
by Vladley on 2019/02/22 18:11
After recent iPhone update - this app no longer functions with AppleTV! This is most frustrating, particularly because it is developed by Apple. A much loved and useful app is dead! Sad.
Rating Trends
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All Versions
3.0
207,541 total
 5
86,304
 4
24,506
 3
24,356
 2
17,992
 1
54,383
Current Version (4.4.3)
3.0
304 total
 5
90
 4
40
 3
24
 2
36
 1
114
Version History
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Description
itunes remote is the best way to control iTunes from anywhere in your home. Simply download the app to your iPhone or iPad, and connect directly to iTunes on your Mac or PC. With itunes remote you can: Access your iTunes library • Browse music by artist, albums, and songs • Browse movies, TV shows, and Podcasts • Create and edit playlists • See upcoming songs with Up Next • Search your entire iTunes library • Explore shared iTunes libraries Listen with Airplay • Send music to AirPlay speakers • Group speakers together to play music in multiple rooms at the same time • Set the volume on each speaker independently Requirements: • iPhone, iPad, or iPod touch with iOS 9 or later • Wi-Fi connection to iTunes on a Mac or PC • iTunes 12.7.5 or later is recommended for use with itunes remote.
Apple Music Support Please!!!!!!!!!!!!!!!!!
by Mark S. on 2019/08/12 14:00
Now that you plan on shutting down iTunes with the future ISO 13 software update due in the fall of 2019 this app will be completely useless unless you support Apple Music witch after ISO 13 will be the only way to play your iTunes library of corse people can still buy music on the iTunes Store app and then iCloud will automatically send those music files to Apple Music app witch for all purchased music in iTunes Store app will be able to play on Apple Music app without a Apple Music app membership subscription, The only thing is that you will still need a membership subscription to play anything that you didn’t purchase in iTunes Store app that’s on Apple Music app!
Apple is dying
by D6802014 on 2019/08/09 06:39
I didn't have to look far at all to find fault with this app. Only works about half the time. Leaves me wondering if Apple hired bill gates to write the software.
Sick of wading through it
by nicmart on 2019/08/05 04:32
I have a large collection on a dedicated Mac, and this isn’t up to directing the traffic. It takes eons to scroll through a playlist of a single artist with many songs and albums are often split multiple times. Why is there no option to view by album with small icons, similar to iTunes itself? Fix it or forget it.
Won't stay connected
by Cugms on 2019/07/31 18:11
It's great... when it stays connected. But sadly each update of iTunes seems to make this remote app less and less reliable, at least with iTunes on Windows. As it is now, it is almost worthless. The app just stops recognizing the remote library, just within minutes even of being able to control it fine.
Add or Q music
by djfdt on 2019/07/28 02:18
This update I can’t add or Q music anymore
Apple Music or not?
by robot999 on 2019/07/27 20:23
Hello???? Come on guys you made such a big deal re: the Music App on 10.15 but can’t update this app?
Apple Music (radio) Support
by M#ASH on 2019/07/25 22:06
It works great, it just need the full features of Apple Music. That’s including all of its radio stations
Disconnects for years
by Jerimiahf on 2019/07/16 02:06
So despite many updates and a very simple WiFi network, I still continue to have problems. It’s amazing how Apple can’t get this app to ever be reliable but when you have to use 4 phones to connect and each loses connectivity, one by one, you wonder where the problem is. Latest IOS on phone and Apple TV, they just disappear after a few minutes or an hour saying in the app that it’s lost connection.
Useless
by MysticKnights on 2019/07/11 09:55
It immediately knocks me off my WiFi connection if I try to connect to my computer.
Works Flawlessly!!
by Joyryde on 2019/07/09 19:29
I no longer have to get up and walk over to my iMac to play music or change the song! LOVE THIS!
Keeps declining after each new version
by Doctorgizmo on 2019/07/08 09:04
Now no longer allows me to adjust the volume on streaming devices, be they Apple TV or Airport Express. I have these devices all over my house to stream music in every room but I can’t control the volume without going to my iMac and manually adjusting it in iTunes. As the title says, this app seems to keep getting worse with every new version. I've been using Remote to control my iTunes libraries on my different Macs and a PC for years and years but the app seems to keep degrading with every subsequent release. I've been using Remote since I bought a 2nd generation iPod Touch and have since continued to use it with every subsequent iPhone, iPod Touch and iPad I've owned (3GS, 4s, 5c, 5s, 4th Gen Touch, Mini and Mini Retina display). And even though each subsequent device has become significantly faster and more powerful, the app has continued to slow down in responsiveness over the years. Now the version that I'm using on my iPad Mini withRetina Display won't even display the artist names when sorting by Album view. COME ON APPLE, I bought my first iOS device just to use this app. And while its functionality is ok, it could be far less glitchy and much more responsive. I have a fast quad core i5 iMac and dual core i5 MacBook Pro too so there's no excuse for this app to be so klugey and sluggish. I think you need to clean your code or simply start over because based on the star rating, I'm clearly not the only one. PUHLEEEEEZE GET IT TOGETHER!
Impossible to set up
by Aquatinte on 2019/06/29 04:37
There is no “remote button” in iTunes anymore for manual pairing. As far as I can tell, this functionality has been abandoned by Apple.
Glitches
by chelseapuma on 2019/06/23 05:40
This app needs an update. You have to restart this app every time you come back to it because it will start glitching. This has been a problem a year now.
No remote button
by Bskip1 on 2019/06/23 02:18
I’d give this a 0 if I could. I’ve wasted hours messing around trying to get this installed and running. Including 25 minutes I was put on hold by Apple support and they never returned. I’m working with an iPhone 8+ and a PC. I click on the app, get a code, go to my PC but there isn’t a Remote button to click on. Total waste!!
Does Not Connect
by frustratedmacuserx10 on 2019/06/19 02:10
No matter what I do, will not connect from my iPhone SE to my Macbook Pro 2014. Have tried uninstalling and reinstalling. Have tried enabling Home Sharing and/or manual connection. Simply will not connect to my library. So frustrating that Apple used to bundle a simple buy effective $20 remote with all Macbook Pros... yet now their updated products have less functionality.
Overall awesome
by Devaugn on 2019/06/14 21:40
The app is great. I can dj off of my laptop while controlling it from my phone. It only plays the music you have in your library so that’s the only negative. It’s a great app that works fast and very functional.👏
Apple music remote from phone please.
by ColonelTrichome on 2019/06/14 03:59
Can we get a remote for site music to iPad? My iPad is used for music. Can't my phone be a remote to change songs? Please help with this feature I hate walking to the iPad to skip songs or yell at Siri to change. Changing voted from phone would be nice too.
Terrible App
by Paul4969 on 2019/06/03 01:23
All I can say is don't bother with it. It's terrible. One of the most frustrating apps on iTunes. If it wasn't from Apple they'd remove it from the App Store. Regularly fails to connect and is impossible to re-pair. Do what you want but don't say you haven't been warned. It is rated 2 stars for a reason. And anyone rating it MORE than 2 stars either works for Apple or wrote the App. Personally I'd give it minus 5 stars if there was such a rating. JUST TERRIBLE. ABSOLUTELY TERRIBLE!!!?
Way too white
by jplanda on 2019/05/27 18:09
What happened to the black background. I have to turn off the ipad in the spa because this remote is like a lightbulb. All the speakers are garbled up in the display representation and codes not accompanying my 12 zeppelin and sonos. Response control to volume setting poor Overall integration of the two systems poor Drop outs with high end routers common. Handy to have but an overall chore to operate successfully and not get blinded at night. Its worth a D, though I would like to give it an F
Latest updated screwed up MLB app...
by Brad Seed on 2019/05/25 03:53
on Apple TV. I can scroll through everything up to the point of selecting a game where it fails. Can’t believe Apple is pushing their TV service when their remote doesn’t even work. They’ve gotten so sloppy. Zero attention to detail.
U kidding me?
by goyooooooooee on 2019/05/21 09:31
I even can't connect my itunes on pc
Need Apple Music support
by Ashmoore1 on 2019/05/19 23:23
My iTunes works great with Apple Music but Remote ignores that as a music source. Come on Apple.
Wake up, Apple
by kdlp123 on 2019/05/11 17:38
Such a frustrating experience trying to get this app to stay connected. I am such an apple fan boy, and so disappointed in the support of this app. Even though I have apple hardware throughout my house, not having this app supported is causing me to rethink my system. Apple-PLEASE figure out a way to keep the connection between the app and our phones/apple tv’s. You should be embarrassed by this app.
Please hire me
by WazzGoodman on 2019/05/09 06:52
You need to allow this app to work on the lock screen and enable a dark mode.
Doesn’t work
by silv47 on 2019/05/08 19:49
Don’t bother downloading it doesn’t work. All devices are on same network work still refuses to link with iTunes on Mac.
Great for hackers
by mad2332 on 2019/05/07 00:22
Really nice for a crazed cyber stalker to access my iPhone from his Mac
Apple Music Support!
by Chaunold on 2019/04/24 21:23
I seriously can’t believe there isn’t a way to control my iPads playback from my iPhone just like with Spotify. This is great for running a small audio gig...
Great but Siri support needed
by 챠뉘 on 2019/04/21 16:31
.
Constantly crashes
by iPiston on 2019/04/17 22:34
App constantly crashes after unlocking the phone or switching from background while connected to Apple TV. Looks like QA doesn’t exist in Apple and nobody bothers to verify basic things.
Not bad
by Say_When on 2019/04/17 06:11
However App looks like it was made a decade ago. It badly needs a Dark Mode.
Just disgusted...yet another great product gone.
by deleting-it on 2019/04/15 01:10
Once a symbol of innovation now the icon of greed....it makes me wonder, will their credit card work this well? It’s like they are wrecking this company on purpose.
Works good
by Iphonemaster007 on 2019/04/14 17:34
Doesn't show the entire music list but shows about 20 songs... to connect click settings on app on phone then a play button appears on iTunes on the computer on the top left press the play button and enter the code and it will connect. The button disappears and appears only when you try to connect.
Apple Music Control.
by Supermanesq on 2019/04/13 17:20
Please update to add the ability to actually control and search Apple Music. I pay $15 a month for a service that I can't control with your remote app. This is truly sad. It would be a 5-star app if the Apple Music functionality was included.
Needs modernization, but “Add to Up Next” does the job it’s intended for.
by vslist on 2019/04/12 02:02
As long as you do prior playlist setup in iTunes or use “Add to Up Next” it’s highly effective. Yet, the experience is uncompelling and it doesn’t have to be.
Please add Love/Dislike functionality. Thanks
by SCHKR on 2019/04/08 19:22
Please add ability to Love/Dislike song. Thanks.
Has All the Potential in the world
by Mpficek on 2019/04/03 20:59
It has work but is now basically worthless. When it did work it was an ideal solution but now it apparently lacking updates and constantly loads. It only operates via certain features and searching or adding songs to up next is next to impossible. Unbelievably disappointing from a company that used to be the standard of ecosystem compatibility and interconnectivity.
Needs work
by MZMChi on 2019/03/31 16:10
This is not an Apple worthy app. You cannot stream to the Appke TV iTunes Library and add any other room. You can choise the PC library and Bluetooth device in another room. However, the signals can be uneven, so there are 3-4 echoing songs off by .5-4 seconds from room to room. Why is it so hard to play a record in a few rooms of your house using Apple devices and by gosh, accessing ALL your music not just purchased, but Apple Musjc adds we are paying for?? This app will only frustrate.
I’ve been using iTunes for over a decade
by DShantz on 2019/03/23 02:32
iTunes and this remote app have only become less useable, less stable, less engaging. Amazon’s music player is leagues ahead. The rest of the reviews have summarized the details: no way to access star-ratings, sluggish unreliable performance, the need to restart. Sad. Apple has the best half of the world as it’s loyal fan base and is trading it for sad tactics that seem to be focused on milking every cent from users. I sincerely hope the good people at Apple win in the battle with the evil bean counters... it’s so transparent that the features are being dialed back in a way that drives people to give up on their own music collections in preference for Apple streaming.
Going backwards
by ABR3434 on 2019/03/20 19:53
Won't connect to Apple TV 3, and attempts to authorize it lead to typing in a number and then getting a Done button that cannot be clicked. The "App Support" button for this app goes to page for newer Apple TV Remote app – useless. Owners of newer Apple TVs shouldn't laugh too hard though – you'll be up the same creek before long! :-(
Crap App
by 1999 mamabear on 2019/03/17 20:06
What’s the point of this app? You have to have your PC open to use iTunes? I want to listen to iTunes on the go. Just give me my iTunes for iPad/iPhone back. Quit being so greedy and make one app.
Where’s Apple Music support?
by ThatBabyAintMine on 2019/03/17 06:46
These features should already be baked into Apple Music. Why isn’t there any Apple Music Support?
Works Great!!
by Printer154 on 2019/03/05 00:15
Downloaded this app, turned on home sharing in iTunes and boom all my music was on my iPhone. Now I have a remote control for iTunes on my computer and control all my music without sitting in front of computer. Hint: for me in settings in app shut off STAY CONNECTED, and you will not lose connection.
SUPPORT APPLE MUSIC
by No update please! on 2019/03/02 20:07
It’s such a simple fix, include the Apple Music library!!!!
buttons not working
by victoriaeatscheeze on 2019/03/02 01:32
i loved this app and used it for years because i can never find my remote but now my remote has a broke button so i rely on this. however i just tried to use it and i can’t swipe on anything only click on things and go back, no other gestures work. i’ve had this app for like at least 2 years and this has never happened but i deleted the app and everything and it still isn’t working so idk what to do.
App has stopped functioning!
by Vladley on 2019/02/22 18:11
After recent iPhone update - this app no longer functions with AppleTV! This is most frustrating, particularly because it is developed by Apple. A much loved and useful app is dead! Sad.
Horribly broken
by maudlin of the Well on 2019/02/22 00:21
This app would be great if it actually worked more than 10% of the time. I’ve been using it for years and it always has the same problems of never being able to connect to iTunes regardless of how up to date the software is, so I never know when it’ll actually connect my device to the media player. It randomly decides to disconnect despite having the “stay connected” option selected. It’s just as terribly maintained as you can expect an iTunes-adjacent product to be.
this vs spotify
by eathumanrawhide on 2019/02/19 19:54
if this app could be completely integrated into the apple music app like how spotify is, that would be SWEET.
Can’t add remote on an iPad mini 2
by otherguyfromearth on 2019/02/19 02:01
Reinstalled app, restarted iPad, reset router, reset computer, still no go. Homesharing works fine but when trying to generate code, the code never comes up. App is non responsive when I click Settings > Add an iTunes Library. Works fine on all devices except for iPad mini 2.
Doesn’t work after latest update 😠
by kaymaale on 2019/02/19 00:43
It won’t connect to my 3rd gen Apple TV anymore. 😠😡 Any plans on fixing this issue???
Needs a Few Things
by ACMoody1996 on 2019/02/18 19:34
1. One of the only issues I have with Apple Music is the inability to control it through the Music app like Spotify users get to do. This app could be the answer, but it currently isn’t. You NEED to support Apple Music. The amount of times I’ve entered my Apple ID on this iPhone should be enough to verify that I have an account, and in theory should mean I could control Apple Music on my Mac. 2. Sorting options. The Music app allows me to choose how albums are sorted (By Name or By Artist). Since I am using the Music app 99 times out of 100, I am very happy with the sorted by Artist layout. Now that I can’t access that, it throws me off. These two things alone would provide the trademark smooth, continuous, Apple experience that strives to promote. Now, just make it happen.
Good BUT No Apple Music support and
by DBirdMcG on 2019/02/16 22:44
Does not support Apple Music AND I want to control the music playing on my iPhone or iPad from my iPhone or iPad.
Doesn’t work after recent software update
by JStarwarz on 2019/02/16 21:55
The app no longer works with my 3rd gen Apple TV after a recent update. I’ve used the app for years with no issue until now
How can it be this bad?
by Justpast40 on 2019/02/12 19:13
When I initially installed, my iTunes Library was immediately recognized but within a couple of hours it was no longer recognized. I thought perhaps it was because I hadn't entered the 4 digit code into the Remote icon in iTunes (boy is that almost impossible to find/generate.) To anyone else also looking for the elusive Remote icon in which to input your 4 digit code, on PC at least, close iTunes & when you reopen it appears near volume slider as a Play icon....Anyway once I researched that & input code the Library appeared once again, but by the next morning it onve again it was no longer recognized. This time I thought perhaps it was due to the PC's screen saver coming on, so I disabled it & yet again input
Missing Remote button in iTunes on PC
by Anh Le Duy on 2019/02/11 15:42
When I was trying to connect iTunes on a PC, it said that “... click the Remote button near the top left of the iTunes window...”, but I could not find this button. Trying all suggestions on the internet but I still could not resolve this. All programs and application are the latest version - iTunes 12.9 - Windows 7 - iPhone 7 Plus, iOS 12.1.3 - App: Remote 4.4.3 - .... Spotify is still the best. Thanks.
Not able to “heart” Music
by skys15 on 2019/02/10 23:39
I like that I can give my music star rating but it’s too bad I can’t “heart” a song. The heart use for me is like my absolute favorites, above a 5 star. Eventually I only want heart or not but for now I still use star rating, mostly 5 star if I like it, and heart if I love it.
Volume adjustment broken
by chipmunks73 on 2019/02/01 16:44
What’s up with the volume in this release??
Connection issues
by king bookah! on 2019/01/31 23:35
The connection via home library stops and won’t let me connect to my library unless I go to my computer and turn it off and back on again
Wish you could sort albums chronologically...
by DJShriek on 2019/01/31 23:32
...by artist like in iTunes, that way everything syncs up visually but otherwise the remote control works pretty well from my iPad to my MacBook Pro, and keeps me from having to stop what I’m doing to walk over to the lap top to start another album.
Struggling more than before
by Tsaals on 2019/01/30 20:05
Struggling more than on the previous version to connect Iphone to Mac ITunes - Remote button does not appear in ITunes top left of screen
Now garbage. Not reliable at all.
by scifiman on 2019/01/30 15:03
If I remove the app from my phone and download a new copy from the cloud, it will connect to my Home Share and work for maybe 10 minutes. Then it never sees my library again. Still broken after months. Please remove this from the AppStore of you're not going to fix it.
No Longer User Friendly
by nutmeg soup on 2019/01/27 02:46
The latest version/interface of the app no longer allows one to stop, play, pause, etc while in the Album/Song/Artist Menu! Now, to do any of this, you must be in the “Now Playing” screen. This prohibits one from stopping/pausing a currently playing song while perusing one’s playlists/library. All previous versions allowed this & was much more user friendly!!
Won't connect
by mtbguy44 on 2019/01/25 02:36
It seldom connects to my library and iTunes does not have a remote button on my Win10 PC, so can't use it to connect.
Incredibly unreliable
by Ron-Ohio on 2019/01/24 04:07
Apple TVs constantly disappear from all. Yes, they’re on the same network. Terrible app.
C’mon now! You’re Apple.
by dennimil on 2019/01/19 22:27
Works really well on those very rare occasions when it works.
Keeps disconnecting /
by It's so😄 on 2019/01/11 09:07
“ Looking for library “ I have to constantly go to my computer and exit itunes on it and open it back up to connect it this is extremely annoying. Sometimes it doesn’t even find your library.
App Frequently Crashes
by Natalie Á on 2019/01/08 05:57
This app was great on previous iOS but I found that with latest 12.1.2 this app hasn’t been developed to keep updated. It works when I first open and use but if I scroll away to different app or don’t use it for a period of time (i.e. while my show is on) then when I try to use it the screen flickers and becomes unusable. The work around is to kill the app and relaunch it.
iPad features
by madamsquires on 2019/01/05 07:28
This app could really benefit from slide over and split view but sadly supports neither. Really strange and a complete mis-step.
No Apple Music Support
by FunBobbyBoy5683 on 2019/01/04 23:16
No reason to leave Spotify just yet. Still no support for Apple Music to play music through my whole house using iTunes
Works well but ...
by screech owl 69 on 2019/01/03 03:35
It would be nice if this app included support for browsing Apple Music
Yess
by Electrovir on 2019/01/02 23:09
This is far better than the joke of an app that “Music” has been hacked into these days. Too bad it’s only a remote.
Apple music support
by PED.T on 2018/12/30 21:13
Maybe it’s better to add apple music support for this app, now you can only play musics which you’ve already added to your library
it works but buggy
by DavidE-CS on 2018/12/29 07:15
it could be so much better... cmon apple step up your game a bit... god knows people pay arm and a leg for your products
Still No joy
by Cronkite33 on 2018/12/27 19:38
What used to work great is now broken. Tried all the recommended fixes without success. Tired of toggling sharing on.off and resetting my routers. Simple fact is home sharing is very unstable with this legacy app. If I had a non apple choice for remotely accessing my pc based libraries, I would gladly pay to throw iTunes remote in the trash.
Version 4.4.3
by smalltalker2 on 2018/12/27 07:12
This version is a major change from the previous version. None of the changes I’ve seen are positive ones. It takes constant resets of WiFi on both my computer where my iTunes library is along with resets of my iPhone WiFi connection. The lists are displayed sluggishly and next up and previously played are both displayed incorrectly and very slow. Images of the tracks that used to display are missing. I’d probably mention more faults but I’m currently getting the “Looking for library...” message for the billionth time. Time to reset both WiFi’s.
Controls iTunes music to HomePod.
by snapper-Z on 2018/12/24 23:05
Apple, thank you! Works a treat with HomePod for those of us who do not subscribe to Apple Music. I soo love this app. It’s sometimes criticized when OS updates temporarily break connectivity. If it weren’t for that, it’d be a 5-star app for sure. (And I’m guessing the team that works on Remote is rarely the cause of the connectivity probs in question. SOOO many variables. Amazing that it’s generally reliable.)
Support Apple Music!
by Parker51 on 2018/12/23 17:47
If Apple wants Apple Music to grow faster, support it in this app! It is unbelievable at this point that you can’t select an Apple Music station or search Apple Music for a song you want to play. I use this app with a bunch of Airplay devices around the house and having to go back to the computer whenever I want to change the music is a pain. Building a playlist from Apple Music content is the only way to access from the app and that is one extra, inflexible step. Come on Apple, you can do better than this!
Very poor operation with iPhone 6
by LexConv on 2018/12/22 16:28
Have installed/uninstalled this app multiple times and attempted “continuous” operation with zero success. Cannot have on-going connections with two MacBooks running iTunes. Will run for anywhere between 1 minute and 2 hours and then suddenly no longer be able to locate music libraries. Pairing sometimes works and then not (remote button on iTunes comes and goes). Home Sharing is no solution. Very poor app Apple!
Useless crap ware on Apple TV
by theMacjedi on 2018/12/15 03:59
The keyboard function doesn’t work at all on Apple TV. You must use the dedicated Apple TV remote app because it is too much to ask for one app to work all the products it’s allowed to connect to.
Need support for Apple Music & Apple Watch
by kewlkidgamer on 2018/12/11 20:50
Not what you would expect with it supporting family share.
Up next for albums is broken!
by DPordy99 on 2018/12/10 18:32
I totally regret updating. Previously if I wanted to an add an album to up next all I had to do was search for the album and when it came up use 3D Touch to give me the option of adding the entire album to “up next”. I could even add an artist to “up next”. This is all gone with the latest update. Thanks Apple.
Fading into uselessness
by inthebiggly on 2018/12/10 02:47
As usual Apple has moved on to what they want you to do and crapped on the original users. Volume doesn’t work, it crashes a lot, another limping left behind tool.
No Audio
by My82db on 2018/12/08 23:52
It paired easily with my windows 10 latest version of iTunes. Only problem is nothing comes out of my iPad version 12,1. So why bother?
It was great the 2 times it connected
by BigJustin on 2018/12/07 15:24
This app is more like a game that you download where you try different strategies and make countless attempts to see if you can get it to connect then feel like a real winner when it does only to then have to play the whole game all over again
No support for Apple Music
by Geekers93 on 2018/12/06 22:04
I use this with whole house audio so I can choose multiple airplay devices from my iTunes home server. Works great most of the time but lately won't reconnect to my library using Home Sharing. The app also has no support for Apple Music, so it can only play your local library on the target PC/Mac. Apple Music Playlist are available, but no support for searching Apple Music. The songs you want must be manually added first.
Too much wait time & inconvenient, otherwise great
by aguamaned on 2018/12/02 04:04
The Remote app. Well, what can I say? From the beginning this app has been plagued by a serious flaw... wait time. Years ago when the app first came out, it took so long to load my huge iTunes library into the app that I gave up trying. Every now and then I check back, open the app, and try to play something. The load time has gotten faster, but not fast enough to start using it. If you want to know how fast the remote app should work for the user, just look at the Music app on the iPhone... and here’s the crazy thing... the Music app uses a music library that is stored much, much, much further away from our iPhones than any of our computers in our homes. The data transmission times from our home routers are faster than our internet data transfer times. Our computers might not be faster than the servers at Apple, but our computers don’t have to work as hard or deal with as many requests either, so for all practical purposes our computers can process our requests faster... so... what’s the problem? Here’s a suggestion. Load the iTunes library only once when the app is installed. After that, just compare the records over the home network between iTunes and the app to find any differences and then copy over those differences to the iPhone data base. Fast. Easy. Almost instant no matter how large the iTunes library is. There are techniques you can use to optimize this such as having the iTunes data base keep track of when and what changes were made to its own database and have the app start searching from the most recent changes. Using counts, this can be super fast and efficient. When the number of items found match the number of changed items, you’re done. You could also run this library database comparison automatically at night during backups or even periodically during the day, triggered by events or not. This would help limit the number of record changes found when the app is started. And this all should work in the background, letting the user search and play songs while this is going on. Now that I think about it, any changes in the iTunes library database could be instantly pushed to update the iPhone database in real time when the change is made. That (while using the other methods) would reduce wait time using the Remote app to zero! I feel a little odd recommending how to solve long standing problems in this app. The folks at Apple are some of best in the world, and frankly they know everything I just said and far more. So then why hasn’t this problem been solved? It’s been plaguing us since 2006. Second, the inconvenience of selecting iTunes (rather than Apple TV) when the app is started is crazy. It might not seem like a big deal, but when I want to play music, I want to play it NOW, not stop what I’m doing, refocus my attention to the app choice, shift my hand up on the iPhone to select iTunes... all of this boils down to time and attention that just doesn’t need to be wasted on this hinderance. It’s a pain in the neck, and has discouraged me from using the app. What is the Apple TV doing in the Remote app anyway? The Apple TV has its own Apple TV Remote app, AND the Apple TV remote function is now part of Control Panel on the iPhone. Having the Apple TV in the Remote app is not only redundant and unnecessary, and but it also slows down and hinders the use of the Remote app for iTunes. Please remove it. I’d also recommend either changing the name of this remote app back to “iTunes Remote” or creating a new dedicated iTunes Remote app just for iTunes (unless you can somehow integrate it into the Music App). Lately I’ve been experimenting with using SSH to remotely run AppleScripts on my Mac to control iTunes from my iPhone, and I am embarrassed to say they work much faster and better than this Remote app. When a “low rent” approach like this does better than a “high rent” Apple product, there’s something seriously wrong. Ideally, iTunes on the Mac will be integrated into the Siri and iOS ecosystem so that there would be no need for an iTunes Remote app like this, but until then, can you please make this app useable, Apple? Please? Now having spoken to the major flaws of this app, let me speak it’s praises. It’s a beautiful app. It has most the functions found in the Music App, and has almost everything we’d want and expect. It’s well designed and organized, and looks pretty. It’s a very nice app. If the inconvenience and wait time issues could be resolved, I’d love to use it. Heck, I actually want to use it, but can’t. Wish I could.
Not supported
by snavedog on 2018/12/02 02:31
This used to be a fantastic app. Indeed, it was the first app I ever got, and the one I have used the most. But Apple is no longer giving it adequate support. Small things cause frustrations. If you switch profile, the music dies. They had figured that out in previous iterations, but no more. The volume works sometimes, then not at all. There is no way to user-define what choices it presents (e.g. making genre a lead item). Please Apple, put someone on this who knows what they are doing
Still doesn’t work!
by Phjrtnrrnsnr on 2018/12/02 01:35
Seriously Apple… I’ve read all your directions and this piece of junk still does not pair with my iTunes.
Yes.
by IamBatMan nanananan on 2018/12/01 04:19
Great, control desktop itunes from your phone
Very frustrating connection issues with win 10.
by Musiconto on 2018/11/30 11:47
Apple needs to fix this if itunes is ever to compete with Sonos. These issues have been evident for a long time & no progress is being made.
Crashes, latency, won’t wake
by WalkerOfBass on 2018/11/29 15:47
Regarding use with Apple TV: On brand new iPad mini 4, this app it crashes when automatically switching to keyboard mode (for searches, passwords, etc). On my iPhone 7, there is often a very long latency before your finger tap action appears on the screen. Often, it just refuses to wake up the Apple TV. It’s great when it works, but its unreliability cancels out any convenience.
Loved it originally. Not anymore.
by Snoco1 on 2018/11/28 19:07
This is what originally hooked me on the Apple Music eco system. But now the app is lagging way behind on integration. It should be almost seamless in function when compared to the Apple Music app on my phone. But it is not. The Remote app is completely archaic. You can’t even play “radio stations” you’ve created from albums. There’s many simple functions that are not available in the remote app. Time to step it up Apple. There is no reason this app should be so far behind, when it used to be so far ahead.
It’s not working - why did I update 😱
by ehon101 on 2018/11/28 03:32
Do not update
Simple and straightforward!
by ChristopherGWong on 2018/11/25 06:37
Works great to control Apple Music running on my Mac from my iPhone
Broken!!!!
by Soul Thief on 2018/11/25 05:28
App now force closes when attempting to open it using iPad Pro. Please fix this!!!! It’s absolutely pointless if you can’t use it, especially on newer devices.
Trash
by ZeroCool010 on 2018/11/20 17:06
App did work but now it won’t stay working, it works at first if I delete it and reinstall it but as soon as my phone closes it stops working..says it can’t find my Library. Trash.
Just doesn’t work
by paul4work on 2018/11/19 18:38
It’s a shame... they broke what was a great and simple product. If my iTunes hosting Mac has its screen off for more than 10 minutes - that’s it... Remote will not control it until a restart of both the Mac and the iPhone.
Generally ok
by mjdindc on 2018/11/18 17:32
It works good for what it is designed for but why can’t you control Apple Music remotely? I don’t always want to use Apple Music from my phone (battery, drops during calls, etc). I have my Mac set up as a home server and like to do everything through it.
No longer works on iPad Pro (2017), iPhone 6
by MustangSharon on 2018/11/15 23:09
I have an iMac (2017) running iTunes 12.5 and an 10.5” iPad Pro (2017). The Remote app worked fine prior to this update. Now my iPad and iPhone are not available options in the list so I can’t play music from my iMac. I am using the latest iOS on each device and iTunes 12.5.0.x. I restarted, redownloaded the app, and signed out and back in to iCloud. No success. I’d give it no stars if I could.
They’ve Broken It Again
by Buddy Bolden on 2018/11/14 15:44
This app used to be great, when it was first introduced and for years after, but more recently it has become ridiculously unreliable; sometimes an update will fix the bugs for a while, but then a new update comes along and brings them back. Apple has botched it again with the November 5, 2018 update – the app is now plagued by constant connectivity issues and other problems that make trying to use it utterly exasperating. Experiences like this are one reason I’m seriously considering abandoning Apple altogether, after using their products since the late 1980s. The days when Apple software could be relied on to “just work” are a distant memory at this point.
Support Apple Music!
by Parker51 on 2018/12/23 17:47
If Apple wants Apple Music to grow faster, support it in this app! It is unbelievable at this point that you can’t select an Apple Music station or search Apple Music for a song you want to play. I use this app with a bunch of Airplay devices around the house and having to go back to the computer whenever I want to change the music is a pain. Building a playlist from Apple Music content is the only way to access from the app and that is one extra, inflexible step. Come on Apple, you can do better than this!
Apple Music Support Please!!!!!!!!!!!!!!!!!
by Mark S. on 2019/08/12 14:00
Now that you plan on shutting down iTunes with the future ISO 13 software update due in the fall of 2019 this app will be completely useless unless you support Apple Music witch after ISO 13 will be the only way to play your iTunes library of corse people can still buy music on the iTunes Store app and then iCloud will automatically send those music files to Apple Music app witch for all purchased music in iTunes Store app will be able to play on Apple Music app without a Apple Music app membership subscription, The only thing is that you will still need a membership subscription to play anything that you didn’t purchase in iTunes Store app that’s on Apple Music app!
Wish you could sort albums chronologically...
by DJShriek on 2019/01/31 23:32
...by artist like in iTunes, that way everything syncs up visually but otherwise the remote control works pretty well from my iPad to my MacBook Pro, and keeps me from having to stop what I’m doing to walk over to the lap top to start another album.
I’ve been using iTunes for over a decade
by DShantz on 2019/03/23 02:32
iTunes and this remote app have only become less useable, less stable, less engaging. Amazon’s music player is leagues ahead. The rest of the reviews have summarized the details: no way to access star-ratings, sluggish unreliable performance, the need to restart. Sad. Apple has the best half of the world as it’s loyal fan base and is trading it for sad tactics that seem to be focused on milking every cent from users. I sincerely hope the good people at Apple win in the battle with the evil bean counters... it’s so transparent that the features are being dialed back in a way that drives people to give up on their own music collections in preference for Apple streaming.
No support for Apple Music
by Geekers93 on 2018/12/06 22:04
I use this with whole house audio so I can choose multiple airplay devices from my iTunes home server. Works great most of the time but lately won't reconnect to my library using Home Sharing. The app also has no support for Apple Music, so it can only play your local library on the target PC/Mac. Apple Music Playlist are available, but no support for searching Apple Music. The songs you want must be manually added first.
Version 4.4.3
by smalltalker2 on 2018/12/27 07:12
This version is a major change from the previous version. None of the changes I’ve seen are positive ones. It takes constant resets of WiFi on both my computer where my iTunes library is along with resets of my iPhone WiFi connection. The lists are displayed sluggishly and next up and previously played are both displayed incorrectly and very slow. Images of the tracks that used to display are missing. I’d probably mention more faults but I’m currently getting the “Looking for library...” message for the billionth time. Time to reset both WiFi’s.
Controls iTunes music to HomePod.
by snapper-Z on 2018/12/24 23:05
Apple, thank you! Works a treat with HomePod for those of us who do not subscribe to Apple Music. I soo love this app. It’s sometimes criticized when OS updates temporarily break connectivity. If it weren’t for that, it’d be a 5-star app for sure. (And I’m guessing the team that works on Remote is rarely the cause of the connectivity probs in question. SOOO many variables. Amazing that it’s generally reliable.)
Works Great!!
by Printer154 on 2019/03/05 00:15
Downloaded this app, turned on home sharing in iTunes and boom all my music was on my iPhone. Now I have a remote control for iTunes on my computer and control all my music without sitting in front of computer. Hint: for me in settings in app shut off STAY CONNECTED, and you will not lose connection.
Not supported
by snavedog on 2018/12/02 02:31
This used to be a fantastic app. Indeed, it was the first app I ever got, and the one I have used the most. But Apple is no longer giving it adequate support. Small things cause frustrations. If you switch profile, the music dies. They had figured that out in previous iterations, but no more. The volume works sometimes, then not at all. There is no way to user-define what choices it presents (e.g. making genre a lead item). Please Apple, put someone on this who knows what they are doing
Horribly broken
by maudlin of the Well on 2019/02/22 00:21
This app would be great if it actually worked more than 10% of the time. I’ve been using it for years and it always has the same problems of never being able to connect to iTunes regardless of how up to date the software is, so I never know when it’ll actually connect my device to the media player. It randomly decides to disconnect despite having the “stay connected” option selected. It’s just as terribly maintained as you can expect an iTunes-adjacent product to be.
Has All the Potential in the world
by Mpficek on 2019/04/03 20:59
It has work but is now basically worthless. When it did work it was an ideal solution but now it apparently lacking updates and constantly loads. It only operates via certain features and searching or adding songs to up next is next to impossible. Unbelievably disappointing from a company that used to be the standard of ecosystem compatibility and interconnectivity.
Needs work
by MZMChi on 2019/03/31 16:10
This is not an Apple worthy app. You cannot stream to the Appke TV iTunes Library and add any other room. You can choise the PC library and Bluetooth device in another room. However, the signals can be uneven, so there are 3-4 echoing songs off by .5-4 seconds from room to room. Why is it so hard to play a record in a few rooms of your house using Apple devices and by gosh, accessing ALL your music not just purchased, but Apple Musjc adds we are paying for?? This app will only frustrate.
Disconnects for years
by Jerimiahf on 2019/07/16 02:06
So despite many updates and a very simple WiFi network, I still continue to have problems. It’s amazing how Apple can’t get this app to ever be reliable but when you have to use 4 phones to connect and each loses connectivity, one by one, you wonder where the problem is. Latest IOS on phone and Apple TV, they just disappear after a few minutes or an hour saying in the app that it’s lost connection.
Won't stay connected
by Cugms on 2019/07/31 18:11
It's great... when it stays connected. But sadly each update of iTunes seems to make this remote app less and less reliable, at least with iTunes on Windows. As it is now, it is almost worthless. The app just stops recognizing the remote library, just within minutes even of being able to control it fine.
Very poor operation with iPhone 6
by LexConv on 2018/12/22 16:28
Have installed/uninstalled this app multiple times and attempted “continuous” operation with zero success. Cannot have on-going connections with two MacBooks running iTunes. Will run for anywhere between 1 minute and 2 hours and then suddenly no longer be able to locate music libraries. Pairing sometimes works and then not (remote button on iTunes comes and goes). Home Sharing is no solution. Very poor app Apple!
Terrible App
by Paul4969 on 2019/06/03 01:23
All I can say is don't bother with it. It's terrible. One of the most frustrating apps on iTunes. If it wasn't from Apple they'd remove it from the App Store. Regularly fails to connect and is impossible to re-pair. Do what you want but don't say you haven't been warned. It is rated 2 stars for a reason. And anyone rating it MORE than 2 stars either works for Apple or wrote the App. Personally I'd give it minus 5 stars if there was such a rating. JUST TERRIBLE. ABSOLUTELY TERRIBLE!!!?
No Longer User Friendly
by nutmeg soup on 2019/01/27 02:46
The latest version/interface of the app no longer allows one to stop, play, pause, etc while in the Album/Song/Artist Menu! Now, to do any of this, you must be in the “Now Playing” screen. This prohibits one from stopping/pausing a currently playing song while perusing one’s playlists/library. All previous versions allowed this & was much more user friendly!!
Not able to “heart” Music
by skys15 on 2019/02/10 23:39
I like that I can give my music star rating but it’s too bad I can’t “heart” a song. The heart use for me is like my absolute favorites, above a 5 star. Eventually I only want heart or not but for now I still use star rating, mostly 5 star if I like it, and heart if I love it.
App Frequently Crashes
by Natalie Á on 2019/01/08 05:57
This app was great on previous iOS but I found that with latest 12.1.2 this app hasn’t been developed to keep updated. It works when I first open and use but if I scroll away to different app or don’t use it for a period of time (i.e. while my show is on) then when I try to use it the screen flickers and becomes unusable. The work around is to kill the app and relaunch it.
Wake up, Apple
by kdlp123 on 2019/05/11 17:38
Such a frustrating experience trying to get this app to stay connected. I am such an apple fan boy, and so disappointed in the support of this app. Even though I have apple hardware throughout my house, not having this app supported is causing me to rethink my system. Apple-PLEASE figure out a way to keep the connection between the app and our phones/apple tv’s. You should be embarrassed by this app.
Sick of wading through it
by nicmart on 2019/08/05 04:32
I have a large collection on a dedicated Mac, and this isn’t up to directing the traffic. It takes eons to scroll through a playlist of a single artist with many songs and albums are often split multiple times. Why is there no option to view by album with small icons, similar to iTunes itself? Fix it or forget it.
Going backwards
by ABR3434 on 2019/03/20 19:53
Won't connect to Apple TV 3, and attempts to authorize it lead to typing in a number and then getting a Done button that cannot be clicked. The "App Support" button for this app goes to page for newer Apple TV Remote app – useless. Owners of newer Apple TVs shouldn't laugh too hard though – you'll be up the same creek before long! :-(
Overall awesome
by Devaugn on 2019/06/14 21:40
The app is great. I can dj off of my laptop while controlling it from my phone. It only plays the music you have in your library so that’s the only negative. It’s a great app that works fast and very functional.👏
Does Not Connect
by frustratedmacuserx10 on 2019/06/19 02:10
No matter what I do, will not connect from my iPhone SE to my Macbook Pro 2014. Have tried uninstalling and reinstalling. Have tried enabling Home Sharing and/or manual connection. Simply will not connect to my library. So frustrating that Apple used to bundle a simple buy effective $20 remote with all Macbook Pros... yet now their updated products have less functionality.
buttons not working
by victoriaeatscheeze on 2019/03/02 01:32
i loved this app and used it for years because i can never find my remote but now my remote has a broke button so i rely on this. however i just tried to use it and i can’t swipe on anything only click on things and go back, no other gestures work. i’ve had this app for like at least 2 years and this has never happened but i deleted the app and everything and it still isn’t working so idk what to do.
Up next for albums is broken!
by DPordy99 on 2018/12/10 18:32
I totally regret updating. Previously if I wanted to an add an album to up next all I had to do was search for the album and when it came up use 3D Touch to give me the option of adding the entire album to “up next”. I could even add an artist to “up next”. This is all gone with the latest update. Thanks Apple.
Apple music remote from phone please.
by ColonelTrichome on 2019/06/14 03:59
Can we get a remote for site music to iPad? My iPad is used for music. Can't my phone be a remote to change songs? Please help with this feature I hate walking to the iPad to skip songs or yell at Siri to change. Changing voted from phone would be nice too.
Needs modernization, but “Add to Up Next” does the job it’s intended for.
by vslist on 2019/04/12 02:02
As long as you do prior playlist setup in iTunes or use “Add to Up Next” it’s highly effective. Yet, the experience is uncompelling and it doesn’t have to be.
Works Flawlessly!!
by Joyryde on 2019/07/09 19:29
I no longer have to get up and walk over to my iMac to play music or change the song! LOVE THIS!
Now garbage. Not reliable at all.
by scifiman on 2019/01/30 15:03
If I remove the app from my phone and download a new copy from the cloud, it will connect to my Home Share and work for maybe 10 minutes. Then it never sees my library again. Still broken after months. Please remove this from the AppStore of you're not going to fix it.
Apple music support
by PED.T on 2018/12/30 21:13
Maybe it’s better to add apple music support for this app, now you can only play musics which you’ve already added to your library
Apple Music (radio) Support
by M#ASH on 2019/07/25 22:06
It works great, it just need the full features of Apple Music. That’s including all of its radio stations
Apple Music Control.
by Supermanesq on 2019/04/13 17:20
Please update to add the ability to actually control and search Apple Music. I pay $15 a month for a service that I can't control with your remote app. This is truly sad. It would be a 5-star app if the Apple Music functionality was included.
Yess
by Electrovir on 2019/01/02 23:09
This is far better than the joke of an app that “Music” has been hacked into these days. Too bad it’s only a remote.
It was great the 2 times it connected
by BigJustin on 2018/12/07 15:24
This app is more like a game that you download where you try different strategies and make countless attempts to see if you can get it to connect then feel like a real winner when it does only to then have to play the whole game all over again
Keeps disconnecting /
by It's so😄 on 2019/01/11 09:07
“ Looking for library “ I have to constantly go to my computer and exit itunes on it and open it back up to connect it this is extremely annoying. Sometimes it doesn’t even find your library.
Way too white
by jplanda on 2019/05/27 18:09
What happened to the black background. I have to turn off the ipad in the spa because this remote is like a lightbulb. All the speakers are garbled up in the display representation and codes not accompanying my 12 zeppelin and sonos. Response control to volume setting poor Overall integration of the two systems poor Drop outs with high end routers common. Handy to have but an overall chore to operate successfully and not get blinded at night. Its worth a D, though I would like to give it an F
Yes.
by IamBatMan nanananan on 2018/12/01 04:19
Great, control desktop itunes from your phone
Latest updated screwed up MLB app...
by Brad Seed on 2019/05/25 03:53
on Apple TV. I can scroll through everything up to the point of selecting a game where it fails. Can’t believe Apple is pushing their TV service when their remote doesn’t even work. They’ve gotten so sloppy. Zero attention to detail.
Useless crap ware on Apple TV
by theMacjedi on 2018/12/15 03:59
The keyboard function doesn’t work at all on Apple TV. You must use the dedicated Apple TV remote app because it is too much to ask for one app to work all the products it’s allowed to connect to.
Connection issues
by king bookah! on 2019/01/31 23:35
The connection via home library stops and won’t let me connect to my library unless I go to my computer and turn it off and back on again
Struggling more than before
by Tsaals on 2019/01/30 20:05
Struggling more than on the previous version to connect Iphone to Mac ITunes - Remote button does not appear in ITunes top left of screen
Very frustrating connection issues with win 10.
by Musiconto on 2018/11/30 11:47
Apple needs to fix this if itunes is ever to compete with Sonos. These issues have been evident for a long time & no progress is being made.
Fading into uselessness
by inthebiggly on 2018/12/10 02:47
As usual Apple has moved on to what they want you to do and crapped on the original users. Volume doesn’t work, it crashes a lot, another limping left behind tool.
Constantly crashes
by iPiston on 2019/04/17 22:34
App constantly crashes after unlocking the phone or switching from background while connected to Apple TV. Looks like QA doesn’t exist in Apple and nobody bothers to verify basic things.
Glitches
by chelseapuma on 2019/06/23 05:40
This app needs an update. You have to restart this app every time you come back to it because it will start glitching. This has been a problem a year now.
Please add Love/Dislike functionality. Thanks
by SCHKR on 2019/04/08 19:22
Please add ability to Love/Dislike song. Thanks.
Doesn’t work after recent software update
by JStarwarz on 2019/02/16 21:55
The app no longer works with my 3rd gen Apple TV after a recent update. I’ve used the app for years with no issue until now
App has stopped functioning!
by Vladley on 2019/02/22 18:11
After recent iPhone update - this app no longer functions with AppleTV! This is most frustrating, particularly because it is developed by Apple. A much loved and useful app is dead! Sad.
Rating Trends
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All Versions
3.0
207,541 total
 5
86,304
 4
24,506
 3
24,356
 2
17,992
 1
54,383
Current Version (4.4.3)
3.0
304 total
 5
90
 4
40
 3
24
 2
36
 1
114
Version History
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