appicon

eBay Shopping - Buy and Sell

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Screenshots
Keyword Volume Hits KEI Rank
fashion
19.92
94
1
save
0.00
64
2
shopping
21.13
36
1
fash
0.00
35
deal
13.57
35
2
clothes
17.23
34
1
e
0.00
12
4
selling
13.82
9
sell
15.09
9
buy
0.00
5
bay
0.00
2
1
ebay
170
1
Search Visibility
App name
Description
buy, sell, and save with ebay. Explore offers on your favorite brands and save money on your online shopping today. Love ebay? Then you’ll love the ebay app! Use your camera to search for items, scan barcodes for easy and fast listing, and manage your account on the go. Simple. Top 3 ebay Features: 1. buy and sell with ease 2. Access savings and daily deals 3. Earn cash on new or pre-owned items Whether you’re selling your car, looking for a quick fashion fix, or simply browsing, the ebay app is a shopping must-have. Download now to get started! BEST-selling TECH • Upgrade your cellphone to the latest model - browse deals on Apple and Samsung • Get your hands on the hottest deals for computers, smart watches, game consoles, TVs and more NEW-SEASON fashion • Update your wardrobe with jeans, jackets, dresses, tops, shoes and accessories • Shop your favorite fashion brands at the best prices HOME & GARDEN • Access savings on furniture, home decor, and kitchen appliances • Shop DIY tools, craft supplies, and gardening tools AUTOMOTIVE • sell your car in just a few steps • Shop vehicles, auto parts, accessories, and more Take ebay with you wherever you are. Just download now! KEEP IN TOUCH Thanks to all our loyal fans for your support and suggestions! Your feedback is important to us. Please contact us with any questions by tweeting @askebay or join the discussion at www.ebay.com/iOS.
Probably won’t be using eBay anymore
by bummed😭 on 2019/12/10 06:27
I wonder where they delivered my package 📦 to it was not to my front porch like it says in email saying my package 📦 arrived
Doesn’t sell firearm or sporting goods like it used too
by IG message problem on 2019/12/10 04:56
Doesn’t sell firearm or sporting goods like it used too Lots of taxes and only really caters to bigger companies.
Awesome eBay
by soesocool on 2019/12/10 03:11
Awesome job eBay and keep it up the great work
Review
by I b ite on 2019/12/10 03:09
A very fast reliable user friendly app. eBay brings to me, things which I cannot find, it is the greatest collector items I have. Thank you eBay!
Late delivery
by dfj1969 on 2019/12/10 02:34
Delivery was estimated for December 6 Now December 9 and no update or status
I love eBay
by Thanos30000000000 on 2019/12/10 00:50
eBay is the best place to buy
Ok
by Fuchyouverizon on 2019/12/10 00:12
Not very user friendly. It’s a pain to have to constantly make sure I’m not being charged for random fees. I don’t like how some of the settings are automatic. Let us pick them.
ebay is a scam w ponzi sellers!!!
by AppleOclock on 2019/12/09 23:57
sellers ship paper in tracked packages & this piece of crap company sides on their behalf! use a CC & dispute the charge that this ponzi scheme CA bro company rico organizes. they also force you over to their other crony company paypal to make reporting them for crimes even harder. you wont receive what you paid for & this rico company keeps the fees as well as paypal cronyism. horrible fraudsters
Love eBay
by sports-r-life-1900 on 2019/12/09 23:53
I find everting I wanna by!!
Honestly starting to get upset
by kmurry5291 on 2019/12/09 23:35
I bought an Xbox 1 that never came and then eBay said they would refund my money last Friday it said it would take up to 2 days for my refund to be added back to my account and I still haven’t got it please respond to this🤦🏽‍♂️
Love It
by Da'gum on 2019/12/09 21:58
I love EBay and have been a customer and saler for years, very economical and always great customer service.
EBay Please Read
by QuailTrail on 2019/12/09 21:57
Please refine the search so it does not include random brands and irrelevant sizing. It’s very frustrating to have a specific search littered with random items. This is a new low. Also, the shipping is slow to load and has generally become irrelevant as items are delivered before and after scheduled dates - which didn’t occur prior to the update. Could be the post office but odd it was so accurate before and that there is more information by tracking the package outside of eBay.
ebay should vet their sellers
by dashauna95 on 2019/12/09 19:51
There have been fake sellers unbeknownst to me until i’ve purchased 3 items that were otherwise considered “not real listings or sellers” and received no refund for 2 of said purchases.
Love this website
by Big League G on 2019/12/09 18:59
All love
Ebay overall
by Armando the florida Realtor on 2019/12/09 18:35
Too many fake deals are popping up and it takes the buyer extra work to get their money back. Not happy with that.
Bids at auction end
by RNLDS on 2019/12/09 18:33
Tired of being outbid as time runs out. Why not add a minute or two if bid is increased in closing seconds, to give everyone else a chance to up their bids. This works well for on-line auctions.
Best website
by Heersh84 on 2019/12/09 17:44
Best website you can find everything.
I’m done
by BigMac352 on 2019/12/09 17:12
Last time I’m ever going to use eBay. I sold an item and it was delivered in on a few days and the buyer was very happy with the transaction but eBay decides to hold my funds for weeks even after positive feedback and fast delivery.
#1 👌👌👌👌
by djpanda702 on 2019/12/09 15:20
#1 👌👌👌👌👌👌
eBay experience , I’m glad you have the global shipping program
by xavierzuco on 2019/12/09 15:15
Excellent I’m glad
Good service
by biyun 1 on 2019/12/09 12:59
Excellent jobs
Ebay
by allnetslime5 on 2019/12/09 12:59
Very nice
Makes everything easier
by Ghadgudaa on 2019/12/09 04:34
too
Love The App!
by LuvinGod on 2019/12/09 04:21
I do all my shopping right from the comfort of my phone. Whoever woulda thought it!!
I’ve NEVER received ebay bucks
by jgrnwld on 2019/12/09 02:51
No option to see or use ebay bucks. What are ebay bucks? Why does it even exist if you can never receive and use them? Been on ebay since the beginning and have received ZERO ebay bucks.
First store
by xfaiz on 2019/12/09 02:37
eBay is my first place to shop for everything
Always check eBay
by Lenny Co on 2019/12/09 00:49
Prices as good as or better than amazon without the annual fee! There are also some products that I can only find on eBay.
Does not follow IOS app rules
by khina on 2019/12/09 00:29
The eBay app does not follow IOS app rules. It sends notifications when you have that function turned off. Happens on cell and mobile...
Fabian
by cvxvvxvcxs on 2019/12/08 23:38
I love ebay
Amazing Opportunities
by Clytimnestra on 2019/12/08 23:33
Terrific deals and unique selections
amazon is best
by Ħҙҫтѳʁ Цяяцтїѧ on 2019/12/08 23:30
".........
Love it
by wcfd0615 on 2019/12/08 22:32
I love getting stuff of here you can find great deals
Thanks
by Tiny-biggy on 2019/12/08 21:29
Thanks
Stealers!!!!!
by Deyvib on 2019/12/08 20:22
eBay steals your money, I haven’t bought anything from the the app and they charged me 30$ out of nowhere
Purchase History?
by yosemitefalls47 on 2019/12/08 19:29
I find it very strange how an app that is centered around buying and selling doesn’t have a tab or section for recent purchases.
Communication is key ... eBay !
by Yojeffree on 2019/12/08 18:21
I have been selling on eBay for years now. It’s a little in the expensive side with the final fees and fake shipping discounts that they charge at the end of the billing cycle, But the worst part is the last of communications support when you need it. They charge crazy fees to sell your own items and get rich , while we have to say to get customers support , as a seller or a buyer. The fact that these people removed a listing because it “ Might “ be counterfeit without explaining how they made that determination is not ok. I’m ok with the process if it’s factual , but the fact they provide no proof of that determination is just not okay. This is an expensive item , and a big loss if the item u I s actually counterfeit. But they are at this point just guessing. Don’t try to sell or buy on eBay if you actually need customer support.
Everything you could possibly want or imagine ☺️
by shop sleep repeat on 2019/12/08 17:36
Love
Notifications
by windycitythrifter on 2019/12/08 15:55
Sick of getting useless notifications at 3 am. Doesn’t seem to be a way to allow notifications for things I need to know about such as offers and sales but not eBay suggestions like lowering the price of my items... which they always send between 2am and 4am.
Good
by alexamary01 on 2019/12/08 14:42
No bad
Ridiculously Low Buying Limit
by Thommy Conductor on 2019/12/08 14:13
My purchases are tied to a credit card with a $30,000 line of credit...almost all of which is open. When the total of my open bids exceeds $250...with my cart empty, all purchases paid for and no disputes with sellers...I am locked out of additional bids...”to protect sellers”. What gives?
S
by Edicor on 2019/12/08 13:28
Genial
eBay
by sunnyatlas718 on 2019/12/08 08:35
Can order anything I need anytime great
eBay the best
by asito271276 on 2019/12/08 07:20
Always happy whit eBay very good business
upset
by Pkmngopkmn on 2019/12/08 04:16
terrible interface. nothing is clear
Review
by Faith in God Sandy on 2019/12/08 01:48
Very very pleased with your E Bay ordering taking information very easily THANK you WILL UPDATES ON SHIPPING BE COMING ON E MAIL
Seriously?
by ADBard on 2019/12/08 01:01
eBay doesn’t pick up your current shipping address from PayPal like every other service that accepts PayPal, and makes you cancel your order to change it?
Crap App
by Fitseeker3 on 2019/12/07 23:14
Can’t search for previous buyers from the items sold page. It just keeps saying No results found. I even typed in my latest buyers Ebay ID and it still says this.
EBay allows buyers up commit Fraud
by ruxcri on 2019/12/07 23:06
I have sold an item in perfect condition and have agreed to a return that never arrived and EBay allowed it to happen
Keep on freezing when zooming on pictures
by Usbuild on 2019/12/07 23:05
App is freezing up when zooming in or trying to slide to next image of the item. Have to restart the app and start search all over again to find an item I was looking at So frustrating!!!! Saved search notification arrive many hours too late which makes them completely useless. Under “Purchases” I always see red line with various number of unpaid items, even when everything is paid off. ... I can keep on going with never ending list of bugs in this app I don’t get it??? eBay makes ton of cash, how hard it is to find developers who knows what they are doing
Scam... Charging Taxes for Foreign Sellers
by galleria photo studio on 2019/12/07 21:07
Why does ebay want you to use their mobile app? and not the classic site? Because on mobile app does not show full info like shipping price and other important details. Classic site gives you all the info to make an educated decision. Don’t be fool they are worst than amazon and all their scams. Ebay1/2 star just horrible.... New ebay scam.. They charge taxes for foreign transactions.. If you buy items from china they keep the money... just a new scam...
Great App..
by HVY GUNz on 2019/12/07 20:58
A great app with decent tracking & I love how you can rate each seller for a better heads up along with EBay actually stepping in at times against those that list Chinese knockoffs as real deal items of better quality claiming their the real brand.. Never a security issue in my two years as a buyer on EBay 👍👍👍👍👍
Ebay lover
by Vickiegam on 2019/12/07 20:30
I love the conveyance of shopping with Ebay
eBay app review
by Jahshzyshbshahhshsjuzjbsb on 2019/12/07 18:49
The app is very slow, very glitchy, consent crashing. Please update this app heavily for iOS. Im running up to date software iPhone XS Max.
Accidental Purchases
by Conference call user on 2019/12/07 18:20
Today marks the fourth time that I have purchased something accidentally through the app paying with PayPal. I often browse and end up pocket clicking through the 2 steps it takes to purchase an item. Any suggestions? I am removing this app until this is addressed.
Great Service
by rudulf saint james on 2019/12/07 14:15
Top Flight best thing since Sliced Bread!!
Great APP! Great company!
by PSHays on 2019/12/07 14:07
Enough said. Get to bidding.
Broken
by Gooderthanyou22 on 2019/12/07 12:51
Clicking on new offer, press respond, opens up eBay app and just sits there. Second issue, press 2 questions, it opens up my offers and not the questions
Ebay
by Te53 on 2019/12/07 12:30
Great service
La mejor
by rafelito111 on 2019/12/07 11:58
Entre las buenas es la mejor, y entre las mejores es la superior... como eBay no hay otra..
GLITCHY UNUSABLE DISGRACEFUL DO NOT DOWLOAD EVER
by J17pedrobarcaa on 2019/12/07 06:42
i have to type my card in 4 times for it to work, horrible app anyone associated with ebay i wish you misfortune and sadness in life
Less bids more real sales
by Cin0008 on 2019/12/07 04:32
Sometimes is frustrating the merchandise in bids, it doesn’t look really available, it’s more like they are testing the market and that’s all.
Good app
by ninjakoz09x on 2019/12/07 04:29
Very good service
Bunch of crooked thieves
by Redczr on 2019/12/07 04:14
Ebay has no respect for sellers, my prediction is that ebay will no longer be in business in 10 years and that is being generous.
Hard to search
by chvines on 2019/12/07 03:07
I was looking for a Christmas item and had no luck using the eBay’s search. Then, I searched Google using the same words and in the same order. The item was in the search results and supposedly on eBay. I never found it, even using the link in the photo and description. My daughter used her phone, typed in the eBay search using the same words as I had and in the same order. She found the item and was able to put in a bid. It was going to be her Christmas gift. What’s up eBay?
Easy to use, convenient, but needs some Apple Watch functions!
by creepperklr2 on 2019/12/07 02:59
The iOS app works as intended. It’s convenient, very easy to navigate and use, all you’d expect. However, I’d like to see some Apple Watch functionality. No, I’m not expecting the full eBay experience on my wrist. But, maybe view my package tracking info? Or view time left and place a bid from the Watch? Something simple at first would be nice! I don’t expect this review to gain any traction towards changing anything, but hey, maybe I’m wrong, and the devs will notice this. Hope to see something, sometime.
Good features but quite buggy
by andocart on 2019/12/07 02:44
I list items on eBay from time to time and have for years. The app makes this process (sometimes) easier with the ability to take photos of items directly from a listing. However, very irritating bugs appear such as listing options resetting for no reason when resuming a draft in the app that was started on a PC. Namely, options like shipping information, whether or not to accept offers, and package dimensions will just change on their own with no consistent rhyme or reason. I go back often to see that all of the listings I made in the app have enabled offers, even though I manually turn them off when building the listing. This is very frustrating and time consuming, to the point I will avoid the app whenever possible. Fix this nonsense developers... it’s been this way for months/years.
It’s okay needs work
by rabbitnightmare on 2019/12/07 00:54
Please make it abundantly clear; the following: 1) where an item is located. Town, country, etc. 2) items newness 3) change the color of bid to green or some other color than the buy-it-now button 4) put all that and item description front and center above similar items please. Put similar items at the bottom. I know you’re trying to make money but, and this is big, honesty will get you a LOT further than hiding details.
My go to place
by 68Commander on 2019/12/06 20:06
For over a decade I’ve used eBay to get the items I need at a good price for my household and automotive projects and have yet to be disappointed with the service. The vast majority of sellers I’ve dealt with are top notch, shipping is fast and eBay was great the one time I needed mediation regarding an item purchased.
Why can’t we make/edit collections when we can do just that on the browser?
by Doopdoopdo on 2019/12/06 18:52
The function to create specific lists/collections of items is super helpful on the browser version of eBay, please bring this functionality over to the app form! It’s so helpful for people like me who are always filling up their watch list. I hate having to delete items off of my watch list when I’m still interested in them.
💕
by aw3a_h on 2019/12/06 17:53
💕
Great if you’re buying, total trash if you’re selling
by Lsnsbxjdbdb on 2019/12/06 15:29
Don’t even waste your time trying to use this app if you’re selling anything that isn’t already in the system - it has no purpose beyond being a torture device. I’ve uploaded photos three times, and nothing. I’ve tried to add details with the drop down menus, and half did not work. I tried to add shipping info, and it kept saying the shipping service didn’t exist. I could not even enter a starting price for my auction item. I wrote in a lengthy description that is now somewhere in eBay purgatory since “save for later” on this app apparently means “haha you blundering fool.” It is shocking how horrible this app is considering the year we live in and the caliber of company this is, not to mention that it literally depends on people selling things through its platform. Buying is a breeze, but I’m going to my desktop for selling, which by the way, is practically barbaric in this age of mobile technology innovation.
So EASY!
by Historic Duckpond Homeowner on 2019/12/06 13:54
Easy to buy, easy to sell, established and reputable! It’s our family’s go-to buying site. As a seller I hope eBay continues to advertise on TV and social media and promote often, keeping it number 1 ahead of the competition of the newer online selling sites.
Great application!
by ELDURITITO on 2019/12/06 03:40
Very useful, easy to find any item. Great support to resolve any case.
Good
by Monkys16 on 2019/12/06 03:12
Excelente
The Best Of All
by Anna D ;D on 2019/12/05 23:28
Really Like EBay
eBay shouldn’t so this
by @mer1caN on 2019/12/05 23:25
In general I have had a good experience with eBay but if you are a seller, you suddenly realize they could do things that are extremely annoying. The issue that I have with them is if you sell something, they can put a hold on your funds even after the item has been delivered. You would think they would help you out if you contact them but they basically send it to a customer service agent who just reads a script and cannot do anything to actual help you. As a last resort, say you let them know that what they are doing is unacceptable, they give you a standard answer of “ I will raise these up to a supervisor,” which is really just a way for them to get off the phone because they cannot or will not do anything to help you. If you want to buy something, eBay is fine but if you actually want to sell something and get your funds within a reasonable amount of time, good luck. The only reason I’m doing this is because they’ve made it clear they will only actually do something for you if you post it online. We will wait and see...
eBay shopping
by Skidaddy09 on 2019/12/05 20:59
Love me some eBay!
good
by jimkaye on 2019/12/05 19:34
good
Choose amazon
by Jrpack907 on 2019/12/05 19:15
Ebay has ebucks you can earn but it gives you maybe 10 cents for every hundred bucks you spend and you dont get em for 3 months and once you do you only have 30 days before they completely disappear. With amazon you can earn a fair amount of points and use them whenever and save them forever
STILL Still STILL crashes
by Vdrumpro999 on 2019/12/05 18:40
UPDATE; having spent over $1000 on an iPad Pro to list my eBay items months ago it’s still almost useless to me because the app constantly crashes while loading pics. I’m not the only person with this problem it’s even worse now than before somehow! —- Through three updates still the same issue I see others having the same. iPad Pro 12.9 newest, latest os update. Crashes when scrolling to load pictures. Happens on almost every item i try to list it’s pretty unbearable. I’ve deleted and reinstalled, updated iOS, etc etc usual trouble shooting. Adding 30% time to every listing plus just a bummer on the whole situation. The app also frequently crashes/closes in between switching apps back and forth, like, in the middle of a listing, check specs in safari, come back to app restarting.
Amazing
by Gocherito on 2019/12/05 17:43
Very good
❤️
by corporatetrade on 2019/12/05 16:07
Quick,fast and easy to use.
Hello
by Detroit Daves Boat on 2019/12/05 16:00
Hello
I love eBay
by Ruralbudget on 2019/12/05 15:20
I love shopping eBay. I have been a customer for over 10 years and have both bought and sold on eBay.
Ok
by bob98373 on 2019/12/05 14:20
Ok
Two main problems with this app
by Adirondack Fred on 2019/12/05 13:56
The worst problem with this app is the cart feature, there needs to be an edit function so you can delete multiple items or move multiple items within the cart from “in cart “ to “save for later”. I’m being kind when I say the cart feature as it is ,is terrible! The other problem is , if you’re searching or using the app for a long time, it will just crash for no reason . eBay please work on making the cart feature a tool, not a very outdated stumbling block.
eBay is cool
by Seargeant Stubenhausee on 2019/12/05 13:10
I like eBay because it fits the old idiom used to describe New York City - anything you want you can find here!
Great Place to Shop
by Mouse@123 on 2019/12/05 12:56
The app makes it easy to find and purchase everything I need. Quickly find and purchase the item. Get discounts in the process. My items arrive quickly and I save money!!
Problematic
by $$$$$$$$p on 2019/12/05 11:28
I a so tired of fighting eBay gift codes? They never apply.
Hidden joys
by Rott625 on 2019/12/05 11:12
Love it!
Compras
by yrr19 on 2019/12/05 09:15
Perfecto para hacer compra practico y seguro
Great experience
by baronbravo on 2019/12/05 08:59
This is the best app I have ever found to full fill all my automotive and other needs. Great job!!
I love Ebay it a safe way to buy or sell things, I recommend it to my friends and family.
by tuvituansusu on 2019/12/05 05:59
Ebay e
Awesome deals.
by theawesomeseller4less on 2019/12/05 04:40
More than 10years enjoying eBay as buyer and seller and I love it, prices way lower than the retail stores and I have the option to choose fast and free shipping, plus I can earn eBay bucks.
!!!
by buyramos on 2019/12/05 04:10
!!!! Woow
Like it big
by tomrosekelly on 2019/12/05 03:25
Take it really deep as hard as you like it
Great App
by CPT STABBIN' on 2019/12/05 03:16
Great app!
Best
by Closed Captioning on 2019/12/05 03:02
Best in business commerce website out there.
Exceptional customer service
by zib60 on 2019/12/05 02:51
Been a member of eBay as a buyer over 10 years, always happy with the service provided. Now that I been on the other side selling the past 8 weeks, I have to say, eBay has surpassed my expectation, excellent customer service , superb app and wonderful knowledgeable people in the other end of the phone when need be. Great job eBay.
The eBay app is . . .
by mmobaby on 2019/07/10 03:42
Very dangerous! The app is so convenient and easy to use that I find myself for hours looking through things for sale and I love it. Anytime that I have ever had to speak with the eBay representative they have been extremely professional and 100% attentive and really wants to get involved with solving your problem, explaining the rules so that maybe you don’t experience that issue again, and they will also reach out to the seller if the seller is the one that’s wrong and explain to them why they are. I love the app and I love to work with the representatives. I do you not feel anxiety that I need to call the eBay customer service reps and I’m like “oh great it’s going to be a problem”, it is the exact opposite. Again like I said the reps are so professional and extremely helpful I love to get to work with them. I do not like having an issue with the seller but I absolutely love to work with eBay’s customer service reps. So if you have a little bit of time check out the eBay app and you just might find yourself doing the same as me, and staying on it all day long.
Please fix App breaking bug! iPhone Max
by Devilsfan101 on 2019/04/06 19:33
I’ve been a member on eBay for over a decade at this point. I’ve been using the app for a good portion of that although lately it’s been very frustrating. I watch, bid, sell many items on eBay and when I’m browsing my lists everything randomly disappears! Tells me I have no bids or offers, or items in my watch list! I have to refresh for it to come back and even then only a couple items will show up. Right now I can’t even scroll my lists! Disappears every time I scroll down! This has affected my bidding and it’s getting out of hand! Please fix this ASAP! Also a much needed and long overdue filter is the ability to search by feedback rating! I sift through so many listings trying to find sellers that are 98%-100% feedback rating Or the number of negatives they have in the past 1-6 months. Also the ability to search for trusted sellers would be nice. I’ve had many issues with new members. Yes I’m aware they’re new but my time is valuable! Most recently I made a purchase and the seller had a problem with verifying their email due to mistyping it. They cancelled the transaction. (I had to call PayPal to get my refund on that one) They kept in contact and had me wait a week for them to get it re listed! On top of that they had me pay more than the price we agreed on during the 1st sale! I value my time and it would be wonderful to filter by seller rating! Thanks for hearing me out. Thanks for your time!
Needs some major change for better searching
by ajp7488 on 2018/05/27 00:24
TO ANYONE FROM EBAY, PLEASE READ. I’ve been using the eBay app for many years and it’s time to make major upgrades as far as searching goes. For example, when you refine your searches you should be able to put options for the seller. Separate companies from legit normal sellers/people. First off, I hate looking at generic stock images of companies selling stuff. Especially when it comes to clothing or car parts. I would rather buy from an actual human with actual pictures of the items. Not companies with 20K or 100K in feedback that can’t even answer your questions or make sure your item is shipped accordingly. They are very unorganized because of traffic. eBay shouldn’t be for companies. Also, there should be an option to choose sellers with 100% positive feedback. Or no more than 3 negative reviews. I don’t want sellers with 10 or more negative reviews. It’s a preference because why would I want someone that hasn’t learned or doesn’t take pride in selling. It’s really not that hard to keep your feedback at 100%. I’m a buying/seller and everybody I’ve dealt with has been really legit simply because I keep it with the trusted ones. But it’s hell when you have to search for hours in order to find these people. I have it a three because other than that it’s fine but this has been a huge hurdle. I’m surprise no one else has thought of changing this.
Hate the app update
by Suzs iphone on 2018/03/02 04:12
Ebay has wrecked this app. The easily usable & navigatable app is gone! Ebay has disabled the older version of the app which I really liked and left me with this new version 5.18.0 which I can't stand. There is no user customization anywhere! Now the home page is nothing but suggestions, “deals of the day” & ads, where is my user data? I have saved searches, members & collections which I am not able to set as my home page nor am I able to view anywhere else either. At least on the desktop version I can switch from the home page to the “saved” page but that option doesn’t exist on the app. The “my ebay” page also has no user customization, I would collapse the left hand column while looking at items in my watch, purchased & recently viewed lists, instead the viewing window is only 1/2 the screen while the left hand column just takes up valuable screen space. There are a myriad of other issues I would alter through user customization but I can’t go over all of them here. When Ebay updates their app; give the users, whose sales and purchases finance Ebay, the opportunity to customize their experience. I’ve been an Ebay user for over 16 years and I hope the designers of the Ebay app read these reviews and incorporate the users suggestions into the next round of updates. I won’t be using this app until further updates are made, instead I’ll use the desktop version on my ipad, which is set up with my preferences.
Good for buyers, bad for sellers
by fur seller on 2018/12/03 21:32
My site says NO RETURNS. But recently a buyer said that my item was not as described, eBay AUTOMATICALLY accepted the return, without letting me protect myself. This was a jet black fur, which my 12 photos showed that the fur was indeed deep black, but the return was granted to the buyer who said the fur was brown. The eBay representative who looked at my 12 photos said that the photos showed that the fur was definitely Black. There was a rug on my floor in the photo which was brown, black, and beige, and you could clearly see that the black in the rug was the same as in the fur, and you could clearly see the brown color in the rug. There was photos too of this sweater on my off white sofa, and you could see that the fur was jet black. The Philippine representative told me that its an automatic return policy that eBay has if the buyer says not as described! The Philippine rep also said it’s better for me that I take back the item even if it’s buyers remorse, BUT THATS RIDICULOUS! Why should I pay the shipping both ways! Why should I lose money! WHERE IS MY SELLER PROTECTION!! EBAYS NEW POLICY IS VERY BAD. EBAY BUYERS KNOW THIS AND ARE ABUSING THE SYSTEM. My seller asked me why I’m protesting her return.. as she put it “ no one else protested her return!” She then continued to tell me that my sweater was the wrong color black! At present my fur jacket is on the way back to me. WHY IS EBAYS ALLOWING BUYERS TO ABUSE THE SYSTEM!
New image search “feature” ruins experience
by Ortofuchi on 2018/11/20 19:31
Whoever designed the new “touch the screen to start an image search” “feature” has obviously never used the mobile app. This new “feature” ruins the browsing experience. I don’t even want to spend time on the app anymore... You folks should use your own app more often; Most of us actual users do this: search for an item, then browse the long list of items that come up using our thumb by 1a) resting our thumb on the lower area of the screen until we’re done looking at the current set of items on the screen 2) then moving it up the screen to scroll and get the next set of items. Or 1b) even if we don’t rest our thumb for the entire time on the screen, there’s a delay from when we touch the screen to when we scroll (this delay is our brains processing information). Now if my thumb doesn’t IMMEDIATELY move upon touching the screen it causes the “image search” feature to pop up and it COMPLETELY ruins the experience and flow and enjoyment and everything that makes browsing eBay anything resembling good. I’m typically pretty accepting and understand that nothing is perfect and take the good and the bad with apps and other things. But this is just silly, anyone that uses the app can see how much this ruins the browsing experience. It really makes me not want to use it anymore...
Convenient and Easy to Use.. PLEASE READ
by Blù on 2018/11/17 10:59
I have been a seller on EBay since 2004 and to this day I still love to sell and buy. This app is my go to nowadays. Selling is a breeze and this app makes it that way. Take a picture with your phone or tablet and post your item within a few minutes. Buying can be easy as well if you find what you need and check out, especially if what you are purchasing is new. BUT.. If you are comparing used items, it can get a little tricky. When you are looking for a particular product and there are several different listings of that product, I tend to look at the same listing over and over again if the listing looks similar. This is a pain when there are 25+ of the same product. Therefor I would love to see a option to hide a sellers product that I know I definitely do not want. My idea is...from the list of items, just slide the product you are no longer considering to the left or right and touch hide so you wouldn’t be able to see that listing just for the time you are presently on the app. I’m sure I’m not the only ebay customer that is meticulous when choosing which product to purchase, especially when it’s used. It would save your buyer so much time! Please consider this option and thank you!
acc locked
by HerbS2urnerves on 2019/06/22 16:02
my acc got locked and suspended for no reason whatsoever. I had literally just created it two days prior. I was trying to start selling things. And for my efforts i get acc ban without any explanation or recourse for me to undergo. Guess what im not making a new email adress just to get banned for no reason again. Ontop of this absurdity ebay and paypal have a monopoly where the seller is forced to use paypal or have to pay 30$ a month for a "online marketplace" acc or something. And when you are using paypal they take a tax from the money u make, ebay takes a tax and in the end you wait extra week to receive 50% of the earnings you made. Also Never sell more than 1 item at a time because ebay buyers are all scammers who request refunds on items you clearly have labeled "NO REFUNDS"... Why does ebay allow a buyer to request refund and receive their money back even when a seller has set the option "no refunds". That defeats the purpose of having the option in the first place. So if you sell 2 things and 1 of them request refund when you already withdraw the money, ebay will take the money you made from the 2nd item and give them to the scammer buyer. Without question ebay returns the money to the buyer, therefore scamming the seller. I used to have a negative balance on paypal because ebay steals money from there for the buyers refund even if i have nothing on the account. Ebay is actually on the scammer side, and paypal is their method.
Automatically redirects from the web browser
by ShadoWolf0913 on 2019/08/25 11:59
The app itself is okay from what I got to try out. I made a purchase with it and everything worked great, and I like having the option to get notifications directly on my phone without having to keep checking the website all the time. However, I ended up deleting the app soon afterwards because I also like to access the website from my phone's browser where I can use all the features of desktop mode. Well, I was browsing on the website and it was working fine, but then when I tried to open a certain page, I was automatically redirected to the app. I don't remember now what it was I clicked on, possibly to see a seller's other items, but in any case, it had nothing whatsoever to do with the app. I went back to the browser, tried again, and was redirected again. The website refused to let me open the page in the browser until I finally removed the app altogether. I suppose it's possible there's an option somewhere to stop it redirecting, but I didn't feel like wasting my time searching. When I'm using the website, it's because I want to use the website. When I want to use the app, I will open it myself. There are pros and cons to both, and I'm not interested in having an app that decides for me when I want to switch.
Scam filled company!
by mntclimber3986 on 2019/04/03 13:53
Buyer beware! EBay has not changed one bit. After ten years I thought I would give them a second chance. OMG! Big mistake! I made 6 purchases from various different eBay sellers and what I discovered was. EBay is only as good as it’s best seller. The worst sellers are just straight up scams. They claim their system can detect these people and automatically boots them out. It doesn’t. If you have the unlucky fortune of buying something from a scam artist seller and want to get your money back. Good luck for the next 30-60 days, some cases take even longer to refund. In this case the seller sold me car parts, eBay claimed they would arrive by the 4th of the month. Time came around, I noticed the parts had not even been shipped yet. Contacted the seller for an updated ETA. Got a can message auto reply stating the seller was out of the office and would not return till next month. This is the scam. You can not get a refund because it has to be done by the seller not eBay! EBay insurance policy has time reporting and other restrictions which eliminate you from being able to claim fraud via their 100% guaranteed insurance. So just like last time ten years ago. I had my Credit card reverse the charge and learned never to do business with eBay’s scamming sellers again. Keep in mind you are not doing business with eBay! They are not involved with the purchase beyond introducing you to the scam artists they call sellers!
NO SELLER PROTECTION!!
by GeorgiaPeachums on 2018/07/16 17:21
Both my fiancé and myself have bought and sold on eBay for years. Within the past year or so, both of us, on separate accounts, have had many buyers buy or win an auction, ignore repeated invoices and requests for payment for weeks on end, finally contact us and ask questions that were answered in the item’s original listing (making it clear they didn’t read the description or look at any of the posted photos), then cancel their order. Or the second the bidding ends, the winning bidder asks a bunch of questions then decides to cancel. This is frustrating for obvious reasons: the bidder had at least a week to ask questions and shouldn’t have bid repeatedly if they weren’t sure they wanted an item. eBay doesn’t seem to care about the fact that when someone submits a bid or offer, they are entering an agreement to pay. Also, eBay counts the cancelled order as part of my seller revenue and automatically charges me for 10% of the sold item’s value... despite the fact that I never received payment for that item. This issue puts sellers at a disadvantage that buyers can do this repeatedly with no consequences. A buyer with repeated no-payment problems should have restrictions/fees placed on their account. Even better, eBay could follow Poshmark’s policy and charge the payment method once an offer is accepted or the auction closes.
My review on Sellers
by itlgrk on 2019/09/17 17:33
I have been an eBay member since 2001. That’s a total of 18 years. I think in the last three years the credibility of the eBay sellers has disintegrated. They lack credibility, integrity. My first 10 years maybe longer no matter what I purchased it was always exactly what they stated I warily ever had to return anything. I think maybe I returned two things in 10 to 15 years. Now it is just awful. The quality is bad it’s not as it described and what I find is that eBay doesn’t support the buyer when it comes to certain items. I don’t mind purchasing something if returns are not excepted, but when there is dishonesty and I purchased the item based on their truthfulness and I discovered that there is dishonesty involved regarding the product and I open a complaint and eBay supported the seller. The particular item I am talking about was a Kiehl moisturizer I purchased on eBay. I discovered The item was expired. I did my homework before I opened up the complaint. I personally met with the Kiehl representative To educate myself on skin care and expiration dates before I even opened up a complaint. I doubt that you’re bored who makes these decisions Didn’t do the research I did. So my lack of trust with eBay supporting me as a buyer has disintegrated considerably just like the sellers you allow
eBay allows deception
by Mark Domzalski on 2017/11/28 03:55
Many items have a description in their title and a DIFFERENT description in fine print on the description page that deceptive sellers use to deceive. Also sometimes a photo falsely suggests strongly the size of an item (even though the actual dimensions are on the description page showing actual dimensions much smaller in metric but without a ruler or coin to suggest actual size for polite reference), KNOWING MOST WILL LOOK AT THE PHOTO AND BUY BECAUSE OF IT. This on items they know are copies / counterfeits of the real product in standard size, like a hairbrush I bought which was actually so small I couldn’t hold it to brush with it without it flopping out of my hand over and over. It’s as though they intentionally deceive because they know that NO ONE will return a $2-3 item. Also my eBay app should hold my purchase history INDEFINITELY OR UNTIL >>>I<<< delete it, and not be deleted by the eBay system. If I purchase lots of things it’s very easy to forget or lose track of an item ALREADY PAID FOR THAT I NEVER GOT. ESPECIALLY if eBay deletes my purchase history. It’s MY RECORD. DON’T DELETE IT FOR ME!!! Allow me that option. 😡 in light of what I’ve said, choose carefully and you may do well. There are some very good deals on eBay if you have good judgement and the time for all the hassles too. JD
APP Review not EBAY Review
by Nakupendwa on 2019/09/03 16:58
I’ve been a seller on eBay for many years, a review on the platform itself is a whole different thing. This is a review of the app. I think it’s very easy to use and helpful for both buyers and sellers. I feel the app gets rid of a lot of the extra features that get in the way on the website. However, I don’t like that as a seller the only feature is to view, edit, and list your items. There are a lot of other facets to being a seller that could make up an “Ebay Seller App” such as paying my bill, viewing my daily sales or monthly numbers, starting a promotion, etc. All of this aside, there are two actual flaws with the current Ebay app. When I click on my profile to view any new or previous feedback, the screen never loads. Also, when scrolling through my items the app loads the items in bunches. This is fine but I am never able to scroll through all of my items because after loading a few bunches as I’m scrolling it freezes and can’t load anymore items. Then I have to leave the page and go back to try to get further down the list of the items - but it’s never possible. Fix these two things and you’ll have 5 stars from me!
EBay needs to update app
by Tonal80 on 2019/01/30 21:42
Most app features work well but they continue to fail to address the needs and suggestions if sellers. Too many circular help options. The mail reason for my low rating is eBay still has NOT fixed old purchases being “stuck” in the list of purchases. When trying to remove very old purchases (so to increase # of watched items) it says unavailable or just doesn’t let you delete them or the just reappear. Why doesn’t the developer FIX THIS???? There’s so many complaints about this going back several years! Related: why is there such slow limit of the number of watched items one can have? That makes no sense. In fact, I can guarantee eBay is losing money by not fixing this problem. If I could watch more items, I know I would be able to watch them and buy more. But if my list is “full” I simply forget about the items that I might have bought. Seriously, you guys need to step up your app or sellers and buyers (like myself) are going to leave this app. I know I’ve about had it with eBay’s lack of interest in helping its sellers. You guys purposely don’t make it easy to get help or to get improvements made. Take heed of the feedback and make changes or you’ll become the next “tumblr” and die a slow death.
Price range bait and switch
by 420211 on 2019/03/14 07:02
First of all it’s messed up that you can’t contact eBay customer support via email and are only provided a phone number. My complaint is about how sellers have side skirted the lowest price plus shipping filter. It used to be that you could press lowest price plus shipping, and the results would be the items with the lowest prices. Now when you click lowest price plus shipping, it shows you an item with a really low price, say $.74, but when you click the item and go to its page it has a price range of $.74 to say $15. You are usually provided a few options to enter for the product and when you put in the information relevant to the item you are searching for, 9 times out of 10 the price becomes $15 instead of $.74 with the $.74 item being a worthless accessory or something not even wanted. This is annoying to no end and completely makes useless the lowest price plus shipping filter. This along with having to scroll through miles of pages of the same stock photo from the same seller of a product where each page has a price difference of a penny or a different color option or something. Individual sellers flooding the search results with jillions of pages their own stuff so nobody else’s product gets seen through the crowded mess. If nobody at ebay is fixing this, that means you must be complicit. Boooo!
Just a bunch of hacked accounts and fake Chinese sellers
by Dudeblahhhh on 2018/08/17 23:30
I highly recommend you stop or never start using eBay. It was become a market place of fake sellers, most with Chinese addresses or American addresses that have been hacked. Just recently bought a backpack and received a shipped notice with a tracking number. When the “item” arrived it was a letter saying i would receive it soon and I could track it at USPS. But I never received a new tracking number. When I tried to get a refund from eBay, they required me to wait another 15 days before I could even request a refund. I decided to call eBay customer service and I was on hold for over 30 minutes even though the app said it would be a one minute wait time. When I finally got through to customer service, I had to explain my situation multiple times before they took any action. After all that waiting I was told I the seller had a week to provide a refund, if they failed to do a refund then I would have to call back. Prior to that incident I won an Apple TV from someone in California, after two weeks I never received the item and when I contacted the seller I never received a response. Again eBay forced me to wait another 10 days before I could request a refund. When I finally received a refund, I was not allowed to leave feedback warn others of the fake seller.
ebay treats new customers like they are criminals
by karma1968 on 2017/10/04 02:30
I started a new personal (not business) account. I sold and shipped an item that is en route. Then I attempted to purchase some tank tops. I have a PayPal account already and decided to link them. The item I sold was a women’s biker riding leather gear. Day 5, when I purchased some tank tops and the gear was in route to the buyer my account was suspended for fraud! I call and am asked where I obtained the things I was selling. My account was reinstated but now the item I sold and the funds still pending are no longer available. The tank tops I ordered have been canceled but the funds are gone from my PayPal account to that vendor with no receipt or proof of sale but an email saying it was cancelled, oh, and I am an accountant so I take screen shots. Why would I be accused of scam and fraud without a call or verification? I have excellent credit and never had a felony or anything!? I have decided I would rather pay more or do without than work with the gestapo. I will be donating the rest of my riding gear and decor I no longer want to goodwill. 2 stars for selling my leathers and making me jump through hoops as if I had to prove I’m legit, instead of verifying people like a normal business would! Unless you are a business ebay is not where you want to sell your personal items.
do not sell here
by Bill boys boinkskez on 2018/12/26 17:46
Great for buyers maybe, but sellers beware. Very little selling protection and they always side with buyers even if they are fraudulent and scamming you. Horrible website and app with horrible people running it who just don’t give a darn about the sellers and their reputation and only if they get the money. I sell for a living and have never had a worse experience than eBay. I was drawn here for being able to sell higher priced items and the lower fee than others take but learned it’s not worth it. I sold a very high end coat for $600 days before Christmas that came with original tags and all proof of authenticity. Buyer decided to open a return case for it being unauthentic within 5 minutes of opening it. I purchase items from the stores myself and KNOW it is not fake. I do not accept returns either but eBay forced me to without even listening to me or letting me talk to somebody. Buyer purchased just to wear on vacation and return and I can’t do anything about it and lost my christmas money and item until she decides she is ready to ship it back. DO NOT SELL HERE GO SOMEWHERE ELSE ! Customer service is non existent unless you take the time to call and even then they don’t do anything. Depop, Poshmark, TheRealReal, or literally anything but eBay is the better option. They will at least try and help.
Great Shopping Made Easy!
by Zonnie Zonne on 2017/09/26 03:48
I LOVE eBay! I've been a member as a buyer for almost 20 years, and I've had many, many pleasant experiences! I don't live anywhere near major shopping centers, and I have medical issues that prevent me from getting out sometimes, so eBay is a great asset to my life! I can browse at my own pace and convenience, and I can find everything that I want and need for my entire family and pets in one place! The items offered are of great quality and super prices, depending on what you want and need. I've bought everything ranging from clothing, jewelry, home decor, pet items to even vehicle parts! I do a lot of shopping for my 3 year old grandson and I'm able to purchase an entire wardrobe for him with just a few clicks! He lives 150 miles away, so I have the packages sent straight to him, and he's so excited to receive his "surprises" in the mail. He loves watching for the mailman whenever he's expecting packages from eBay! Thank you to eBay and members for helping make my shopping experience virtually stress free!! Suzonne
New to this
by Earlyt89 on 2017/09/23 01:16
As my title states Iam new to eBay. I give you a rating of 3 stars at this point considering you ask me at my present experience. So I can only hope there will be a follow up questionnaire after further dealings. I've purchased two products so far that have made it to or past the shipping stage. The first, greatly impressed me with accuracy of description and shipping speed. The second, was a pair of shorts. I bid and waited and won. I then receive a message about the product stating it is not as posted and isn't even the same color. I responded saying I was not interested in the color they wanted to give me, that I'm willing to work with them but that particular color I didnt want. I then receive a shipping notification that the shorts have been shipped. I then send multiple messages to seller saying I didn't want the color they offered me, that I wanted what was pictured. They have not responded. So I've yet to leave a review as I see I'm not even able to do until I've been a member for 5 days. So, I leave and stand by my rating of 3 stars since I've had a mixed experience. I hope to hear from you in hopes you can resolve my issue since your app doesn't allow new members to review.
I miss the Notes section, etc.
by Purplxd on 2019/01/25 19:01
I like eBay, I use it often. However, I wish you’d bring back the notes section in the watch list. I used it daily—it helped me keep track of what I was doing. Since you eliminated that, I no longer use the bid option, because it’s too aggravating to keep track of without the notes feature. I just use Buy It Now 99% of the time. *Also, when I reorganize my watchlist by category so I can check everything in that category, it resets itself to random scramble after I’ve clicked on one item. Then I have to go back and find the category again and it all repeats itself until I’ve finally made it through the whole category. Why can we just arrange our lists how we want and then have it stick? Let’s not let eBay become an old habit-prone dog. Next, why is deleting something from the watch list so fast, yet deleting from the other list so darn slow. You practically have time for a Japanese nap in between deletions. What gives? Please fix that. Thank you for including the payment options list, I like choosing a different payment source for different purposes.
3/10
by If.Maggie.Dies.We.Riot on 2018/12/15 03:09
Unless you tend on only buying items on eBay, don’t bother selling. You can only list up to 5 items a month, or earn $465 a MONTH. Which is less than what rent costs in a one room apartment. So if you have something to sell on eBay and it’s worth more than $500, don’t bother. You’ll have to request for higher selling limits and that requires you to have an actual business outside of eBay. Address included. Which is stupid and pathetic. These limits are horrible and outrageous. I sold two things on that app before i got an email saying my account was suspended INDEFINITELY for no reason. A few years ago, I didn’t like eBay because I couldn’t sell much and the algorithm was messed up. But now, it’s even worse. You can get your account taken as a seller if one buyer reports you just because they don’t like you. And the selling limits are so pathetic and limited, you have no room to breathe. They advertise it as user friendly but then put so many obstacles for you to jump over in the process and expect you to do so. The selling limits need to change. And the limiting of posts? There’s no point to do that. Especially around Christmas when people are buying your items. If you’ve got more to sell, don’t bother with eBay.
Awful update
by taytayfin96 on 2019/07/11 03:55
This update is horrific. The developers obviously do not try to sell things via the app to test it. You can’t see what the buyer paid for shipping. You have to click through a million extra settings that are unnecessary. It prompts every time you list an item to see if you want automatic lowered pricing and never stops. You can’t delete a shipping method and let the other replace it. You have to delete the second one and then replace the first one with the second method. It automatically adds the “or best offer” option unless you manually shut it off each time you list. It automatically adds sentences to the description which is potentially misleading if you offer more than one shipping method. The sold tab design is focused around “leaving feedback” for the buyer, which might be the reason they overlooked the glitch that shows “you pay” shipping instead of what the buyer actually paid. There are also huge white gap spaces that take up half of the design. My favorite part: When you got to upload photos, it takes you to the oldest photos at the top of your camera roll FRIST! You have scroll through every photo to get to the one you just took of your item!! Makes sense!! The older version wasn’t perfect, but it was much more speedy and practical.
Horrible
by Hippomonster on 2018/01/24 16:56
This app has been ruined . They shifted focus from being user-friendly to having massive ads right on the home screen. Its way harder to access information and list items for sale than previous versions. On the old version I could see up to 7 listings on my screen at a time. Now I can see maybe 3 listings per page at most due to the oversized pictures I am forced to look at. And the prices were listed to the far right of the listing to make finding the price simple. Now the item's price is in the middle of the listing's description in a font smaller than the number of "stars" the item received. The old version was superior in every way but eBay "retired" my app for no apparent reason. I guess the version I was using didn't have enough ads. There is no way to customize what shows up on your home screen, I sell way more than I buy so it would be nice to be able to see sold items on the home screen rather than watched items. The worst part by far though is that while you are creating a listing, the bottom navigation bar disappears making it extremely difficult to compare your listing's price with other ebay listings before finalizing it. This unnecessary inconvenience will absolutely hinder the amount of items I decide to list on Ebay.
SAID YOU GOT THAT RIGHT !!!
by Ozzfest, Prince of Darkness on 2017/12/03 19:56
I have been trying to buy a picture give her a lighter for over two years now I kid you not because I purchase all the time on eBay so every time I think of it I go and try to find someone that selling it it’s a very popular later and the last very well I have a different model of one that I’ve had for years now and they use very deceptive practices they have one picture showing one thing which PayPal will quickly results for me because I take screenshots of every part of the order the thing they have listed the thing the message I wrote to the seller well paying for it and I’m very very specific they use language barrier as if there’s not 15,000 apps out there I have met many of them and they work perfect two years to buy a lighter because they make three colors and there’s only one that I wan PayPal will quickly resolve for me because I take screenshots of every part of the order the thing they have listed the thing the message I wrote to the seller will paying for it and I’m very very specific they use language barrier as if there’s not 15,000 apps out there I have met many of them and they work perfect to use to buy a lighter because they make three colors and there’s only one that I want
Sellers - Limited Accesibility on App
by idkwhat2puthere(: on 2019/07/01 07:12
I love everything about selling through the eBay app, except a few major flaws that need to be addressed before I would give the app anything close to a 5 star rating. While I am able to create/revise listings with single variations through the app directly, there is no option to create/revise multiple variation listings through the app itself. I only sell through multiple variation listings, as creating listings for item variations individually would be way too time consuming and costly. But multi-variation listings is only accessible through a computer’s web browser, (note: I have tried using my iPhones safari web browser to create/revise listings that feature multiple variations, but my efforts here have been unsuccessful due to issues loading the classic desktop webpage in my iOS mobile browser). Another major issue is communication with my buyers-when I reply to their questions from the eBay app on my phone, it doesn’t register my responses as ‘answers’ to the buyers questions, despite the fact that I have answered them. As a result, my eBay seller hub thinks that I have countless unanswered questions from buyers, yet I have answered every last one. If these two issues were addressed, I would most definitely change this review to 5 stars!
Terrible Terrible!!!!
by lakredy1 on 2018/10/29 02:27
I have been a seller for over 10 years, sold many items throughout the years. First, EBay has never stood up for the seller! Anytime I’ve had an issue, or had a case, EBay has always sided with the buyer! Who do you think makes you money???? The seller is the reason you make money! This is why everyone is going to Facebook to sale their item lol. Second, I had to create a new account because of some lost information and EBay is unable to see that I have sold in the last without issues, but EBay still hold the money I’ve earned by selling an item. Ridiculous!!!! I am waiting for my funds to be released and once this happens, I plan on listing anything I have for sale on FB!!!! The only time I plan on using EBay is for Purchases!!! When you go out of business because no one wants to list anything on your website, I will purchase my items with a much smarter business. You are fortunate you were one of the first online stores, because this is the only reason EBay was successful in the beginning! Now there are more options and unfortunately many of your employees will be out of a job because of terrible decisions by upper management! You bit the hand that feeds you and soon if not already, you will see how it affects your bottom line!
Bad update
by Manics0101 on 2018/10/09 02:47
- now I cannot see when my fixed listings expire - the above was done on purpose in tandem with the hidden and automatic “good till cancelled” item re-listing, meaning that when re-listing from app previously expired fixed item with 30-day duration, the app will re-list same item/auction at a “good till cancelled” duration instead without giving the option to opt for 30-days and changing it without asking from the previous 30-day duration to “good till cancelled.” Then the app lists your fixed items without showing you when they expire; it’s a downgrade for the sellers, not an update; eBay sellers get another hidden boot - what’s with the unanswered message alerts throughout? So if scammers send you all sorts of crappy messages (that eBay advises to ignore), the ignored and unanswered messages will always be annoyingly displayed and reminded? In the previous old versions 5-6 years ago I could mark as message answered to get rid of the reminder but no longer; every year it’s getting worse and worse. Before I would go to the desktop version but now even that UI is changed excluding lots of helpful options ... - now it takes forever to scroll down through my active for sale items thanks to bigger pics, as if I as a seller need to see better my own pics
Please add invoice requesting in checkout!
by Redleg61 on 2019/05/03 16:11
My biggest issue with the eBay app is one I’ve requested many times now and your customer service people tell me they get asked for all the time. Please, please, PLEASE give us the ability to ask for an invoice in checkout so we can notify the seller we would like combined shipping. Currently this is only available in the desktop version and even then only on an actual computer. It’s still not available if I select desktop mode on my iPhone and use eBay in Safari. This is a HUGE gap in capability. Also, you appear to have a memory leak. I’ve been a computer technician and programmer since the ‘70s and I know a memory leak when I see one. After using the app to check out posted items and scrolling through lists long enough the speed of the app bogs down tremendously and tends to spuriously quit all on its own. This happens most often when scrolling through lists but can happen at any point. I keep hoping that another update will fux this but the problem is actually getting worse. It used to take a fair amount of time to happen and then not every time now it’s every use of the app and occurs quite readily.
Tired of the Messing up.
by Jhfrtyuj on 2017/10/04 15:59
Lately this app has been messing up and I am not able to pay for my invoices due to the screens keep saying error I then get unpaid item strikes despite communication with the sellers. It won't let me pay for my items one at a time and then sometimes it's reverse. I have enjoyed eBay for over 10 years now and had 100% and no item strikes. But thanks to the issues and errors that pop up on the screens my experience has been horrible. Also 5 years ago I had some items that I sold. I got very sick and was in the hospital for almost three weeks. I did miss sending the items although I made communication with buyers the moment I was conscious and explained what had happened. That was just a few items some of the people wanted the item still and some didn't but that was 5 years ago. Why am I being punished and not allowed to sell 5 years later? My feedback has been at 100% for years. No unpaid item strikes until recently due to the app not working correctly I have tried on my phone, my iPad, my pc and even a friends phone. I would like this all fixed please but I don't know what to do.
Auto Re-list and Starting Bid Feature Broken!!!!
by Ccsbluedragon on 2019/03/02 17:04
Selling on the app is very annoying. Every time you list an item it is automatically placed to be re-listed up to 8 times. They give you no option to cancel this so unless you do not want your item to be re-listed multiple times you must edit it on a desktop computer and finding the feature is quite a hassle. It is almost like that want to trap you. I am very annoyed because I have had to call many times to have many items removed from auto re-listing as I travel and am not always available to to wait and be ready to send an item for a period of up to 8 weeks. I believe eBay has potential, but this is seriously bugged with the feature not being readily available to edit when posting through the app. Also anytime you edit almost any setting in the “revise auction” area, the initial bid of your listing gets set WAY BELOW what you originally set it as. It seems to be the only setting that is changed and is very suspicious because it seems like they are trying to do this sneakily so someone will definitely buy your item and then you will be charged to cancel order and pay a cancellation fee. It is very wrong. Please fix otherwise I will not continue to use!!!!!!!!!!!
Good place to sell....but
by Bigbird2006 on 2017/10/27 23:35
I’ve been buying and selling on eBay for fifteen years or more. Great selection of items and good prices. Selling is most of the time great. My pet peeve is once in a while I may list something that I see dozens of listed. All of a sudden (5 minutes) my item gets pulled and I get put on notice for violation of listing policy. Ok I go and check and it is in violation..... So I call and ask why are the sixty or so items just like mine that have been listed for weeks that o know of and are still listed? The Customer Support people are nice but, can’t answer that question.... all they can tell me is that mine is in violation. And the department that makes the decision on what’s good or not does not take calls. They say I can report any items I find and they will be looked at on a case by case basis. So I watch several so I can track them and spend almost an hour to report them...... guess what....they are still there days later. Just seems unfair. All in all I like EBAY and will continue to buy and sell here.
eBay gone viral
by watchmefixit on 2017/09/26 16:43
The largest selling platform now in the word keeps getting better. The servers and software is in a race to keep up with the still ever growing resale and retail giant eBay. With nearly half of the planet ready to log in and shop at anytime you are now all but guaranteed to find a buyer for anything you are selling. eBay's safety still remains top notch with its encrypted payments and eBay buyer protection giving you even more security than what is provided by the best credit card companies. eBay's ex sister company PayPal makes this selling and buying platform user friendly and secure. Their unique protection extends to not only the buyers but the first to offer protection to the sellers as well. You are just a few clicks away from making some extra money or creating a successful online business. Don't miss out on the this "big thing" that somehow is still becoming the next "big thing". With new users signing everyday eBay has become the premier online shopping and selling platform.
From a seller
by mudbuttkush on 2018/11/07 19:20
I think it’s time to make a separate app for sellers. There are so many issues and updates are causing more. I can’t print shipping labels from the app if customer buys multiple items, purchases through the global shipping program, plus many more instances when the app fails to allow me to print shipping labels. When I go to view my available items scrolling is horrible. There’s just too much going on, it takes 5 mins to scroll to the bottom of 250 listings, freezes/lags the whole way there, plus it’s just horrible the way it’s listed. I love eBay, but your app is below par for sellers. Also I can’t control anything that has to do with promoted listings via the app. This is just one more example that proves how weak and limited your app is for sellers. Thank you if you took time to read this. eBay is a great company and I must say they are #1 in every single way when it comes to customer service. I never have problems with foreign accents, they are always kind, and every-time I have had an issue they had a solution, in a very pleasing way plus timely manner. Thanks for your time. Southwestusafossils
Going downhill
by 23Louise on 2018/09/17 20:09
I used to sell a lot on eBay. It was easy, eBay was reasonable. Now they’ve lost their minds. Now they force buyers to accept offers, which is incredibly stupid. What is the point of listing a starting price for an item if you’re going to take offers? It would be like walking into a store with priced items but then being told that you could just make an offer on every item. What’s the point of posting prices? eBay is just hoping you sell every single thing because they’re going to make money no matter what. Who cares if you make only a nickel because you had to accept a ridiculously low offer? You care, but eBay doesn’t. eBay is just greedy. This is a company that makes zillions of dollars and can afford to court buyers, but instead they’re turning people like me off. It’s interesting that this app listing says “Your feedback is important to us.” That’s obviously not true. I don’t think I’m asking for anything unreasonable, just some basic common sense. But no one actually cares what real users think. The proof of that is that (1) no one will respond to this, and (2) eBay will not change anything suggested here, even though it makes perfect sense.
Copy cats
by nippi8mia on 2018/04/19 14:05
As an artist is very frustrating to see my ideas being reproduced over and over. Ebay does nothing about this. It would be nice if there was a setting where I can list my items so only certain buyers can see my items for sale. This would illuminate other artist from seeing my listings and duplicating the items that I’m painting on and profiting off of my creativity. This is very unfair and Ebay should step up and do something about this!!! Seems like Ebay only cares about making money and if I stop listing on Ebay, you will see a severe drop in “Yorkie handpainted” listings because people can’t seem to come up with their own ideas! Do the research and see when I list something new and unique, the next week duplicate items pop up. Several other artist friends of mine have dropped off of eBay because of this complication. Again, the solution would be for me to be able to block other artists from seeing my listings. I could care less about Private listings, it needs to be where my listings are blocked from other artists that can see my listings in copy my ideas. Step up and do something about this or I will just need to say goodbye to Ebay.
Despise new PayPal integration et al.
by Ana Red on 2019/08/22 07:23
There were always problems with this app, such as the wholly illogical feature of presenting items often bought together. But the new PayPal integration is horrid. Two reasons: 1) The single sign-on doesn’t stick. I am having to login each time I purchase. Multiple times on the same transaction. 2) From the Buy Now screen, the method of payment selected via PayPal no longer shows the last four of the account number and account type so you cannot be certain you have selected the right one in the separate, (and previous), PayPal screen. On the previously purchased screen, there are also unnecessary blue bars taking up a ton of space asking if you want to buy another like the thing to already purchased. eBay does a notoriously bad job at finding like items, so this is terribly useless. As long as users set up the details of the items for sale, this feature will never work properly. It is an illusion. Also it is not the place to buy in bulk. So stupid. I spend between $100-$500/month on eBay - or did until this week’s update. And have for at least a decade. Yeah, no. This has lost me as a customer once and for all. Maybe try use case analysis, next time, dear software developers...
So disappointing...
by Kdla100 on 2017/11/07 00:36
I have been a long time “eBay-er” and have been frustrated ever since they took away the ability for the user to have a custom start page focusing on the items the customer (e.g. me) want most to look at. It was very easy to see when there were new items (and how many) from saved sellers and searches. Now that information is multiple clicks away — hiding under all the advertising pushed on you by eBay. I have never bought woman’s shoes, baby clothes, or oriental rugs and yet I am constantly barraged by ads for those things as well as many other items of no interest to me. It’s almost as if they don’t want me to find the items I’m interested in...doesn’t that mean fewer sales...which means less profit for them? Given the reported bugs from sellers trying to list items — I won’t be using the app to create auctions either. So much for convenience. With the iOS 11 update I had no choice but to give up the much older eBay app that worked as I wanted it to and use this app that works more like adware. So disappointing...
Useful but needs some improvements
by Cybermary on 2018/03/29 13:21
It is very good for basic searches and checking of items for sale and ones buying or watching. Like the way it lets you enlarge the images of the items and the ease w which you can leave feedback. However there are several features I would like to see incorporated in future editions. There is no way in this program to pay for multiple purchases from one seller. It only allows you to pay for items one at a time. Also, as a seller there is no way to invoice multiple sales. The search system could be improved. Presently you have to reset the search filters with each search. I would like it to remember the previous search I did. I like to find out prices realized on items to help in pricing and I sell items mainly in one category. On the laptop version, when I am searching for a batch of items, I set the parameters once - for the category and for completed and it keeps those parameters during the entire setting. However the iPad version reverts back to the program filters after each individual search.
Most anything goes!
by Battersplatter on 2017/11/23 12:33
Many years ago,. eBay was (always) very interesting specifically on the types of things you could purchase that you could not normally find in your own town or city Fast forward to today The process is now so much easier the photographs are spot on and the customer base do you have selling items are great. I will tell you that I tend to buy more things from eBay that I would be going into a brick and mortar store. And of course, Paypal also helpful especially for large ticket items that you may not have exactly have cash for . I really searching on a topic and seeing what offered 💜 So I will using eBay for-small. Toys,jewelry ,anything. The only thing I have concerned with is that I have tried on a few occasions to buy clasps for find jewelry sometimes with diamonds sometimes not but every time I put the gold gym class just for jewelry repair and never and never comes back it seems like there must be many of them out there because you have so many things for other items so I’m hoping that I could get that kind of information at some point because I make jewelry on the side I have spread the word to my other associates about eBay many of the music some people don’t but when they see certain things that I wear or bring in I know it’s from you it’s very nice thank you for your questions today I hope you can take this information and make make eBay a better place and is even now
No longer what it once was
by tropicalflamingo on 2019/01/03 19:53
The eBay I once knew and used years ago is now gone! eBay is now one of the worst sites to purchase/buy anything on. Zero customer service as no one any longer comprehends English (all out sourced). Beyond fraudulent transactions/activity with an unimaginable amount of counterfeit items. Horrible rude/nasty and dishonest sellers. Feedback is totally un-fair (sellers can’t leave negative any longer) etc. Ridiculous holds on PayPal funds for two to three weeks for a $5.00 item! All cases are now automated outcomes (ridiculous). Suspensions and not covered by eBay money back guarantees are a scam! Buyers open cases for exactly that “not as described” but yet buyers are no longer covered for opening “too many” in my particular case, I’ve never opened one up and I have zero money back guarantee and have no clue why. But sellers are continually allowed to keep selling not as described items and nothing happens to them! I could go on and on but basically ebay is now one of the worst sites to shop and sell on and I no longer deal your crappy site, I’ve moved on as there are several better buying and selling platforms out there. You’re not the only one anymore! Us consumers DO HAVE A CHOICE TO LEAVE YOURS.
Not all I’d hoped for
by Jlfreese on 2018/01/12 18:13
I have had to call Ebay repeatedly for issues with this app. It doesn’t keep up in real time with either my selling or the things I have purchased. It can take minutes to hours for things to update in my app unless I manually restart it. If I list an item through the app it does not show up as listed in my menu even though it is live on the classic site and the only way to fix the problem is to turn off my phone and turn it back on! I have tried uninstalling and reinstalling it several times but the problems persist. I have the new iPhone 8 and have talked to apple and my carrier and they assure me that this is an Ebay issue. I even had my phone REPLACED to try and fix the errors! It is a handy app if you want to place a bid but even when you call for help they tell you that you must go to the classic site for any assistance. Now I just use it for alerts. I also don’t like that you cannot contact a seller through the app and must log into the classic site to do this! If they want you to use the classic site even on your phone, why even have an app??? I have called and called to try and get things fixed so maybe writing a review will have some effect!
Watchlist and notifications broken, navigation terrible - used to be good
by bwreviews on 2018/03/08 20:15
This used to be a great easy to use and efficient app years ago, though it is now mostly garbage and an exercise in frustration to use. When the watchlist feature works - that minimally viable product feature is great - though the past couple of versions (Mar 2018) have proven that is not the case! Also when notifications come up that an item is ending soon, opening the notification only takes one to the previous screen or home page within the app! Case in point, the last version available for an old phone of mine on iOS 6 was “Perfect” - though eBay recently remotely disabled the app from use - even though it was working fine! Even better than these 2015+ versions! I buy and sell much less now that the app is so frustrating to use... and there is no way within the app to provide app feedback or get support. When I finally called in to praise the benefits of the old app vs. the tragic issues with the current app... they recorded my comment then did nothing about it — other than soon disabling the “good and perfect working” version of the app I still had running on an old device.
New layout is extremely buggy…
by s.tbn84 on 2017/10/31 06:50
Update: Investigate? Tell you more…? I just explained everything. There’s nothing really more to say. You potentially cost me selling items when the app doesn’t work and the photos I upload of the item aren’t in order and/or are deleted for absolutely no reason. Or also when the ad settings themselves aren’t correct. Read some of these reviews. Seriously. This app is trash and your customer service, is absolute nonsense. So unless you want to refund my seller fees on the ads that have been affected due to this (which I know you’ll never do) then there’s nothing more to say. The new layout is very buggy. Especially when selling an item and setting up the sales ad. After saving your parameters, photos, etc. they like to delete themselves all on their own. For example, photos. I add photos for my product and later go back to change a few or rearrange them and they end up deleted, duplicated or all out of the order I had them in. Never had this issue before. The newest update made for iOS 11 is just BAD. So full of bugs everywhere. Fix the issues or take it back to how it used to be, which worked perfectly and was much more simplified.
Used to be an awesome app.
by All American Dave on 2018/07/11 17:45
Admittedly you have more items for sale than most likely any other site on the www. However you used to include filtering options that allowed you to narrow search results down to very specific items. Seems now you only have a few filter options within your search criteria and then it’s a lot of other BS. Nobody who is looking for something specific wants to have to wade through literally a million offers in order to find what they want. Now you are only allowed to filter in the product category to a very general list, then your filter options you give at the top of the listings to further filter out unwanted stuff, they don’t work. I just did a search and normally in that category was able to use the filters to narrow the search results down to roughly 400 sale offers but on your new system was only able to narrow the results down to 3.99 million! I can see how some of the new options are good, however if you can’t narrow your search down to anything less than 3.99 million no one is going to waste their time with you anymore they will just buy from a regular website!
Needs revision
by requesting fair charges on 2018/11/02 16:26
I sell a few small items most months on eBay. I am frustrated by the automatic re-list ( and re-list fees) that eBay has instituted. Many of my items are small and repeated re-lists eat up the total sale price quickly. Previous to this new policy, I would not er-list items that were not selling. You also should be aware that eBay now charges the same percentage of sellers fee for your SHIPPING as it does for the SELLING price of the item. They explained to me that I am charged that fee to be fair to any buyers who may be overcharged on shipping by dishonest sellers. Really? Am I to believe the “overcharged” buyer is getting a rebate somewhere? My shipping fee is set by eBay based on the size & weight of my item. Yes, I actually weigh and measure when I list. I find that my actual cost to ship is often MORE than the eBay estimate so I eat the extra charge. I was told to add shipping into my sellers fee and offer free shipping—-in that case they still charge the listing fee based on the total, thus I am still paying a fee for the shipping. This is a hidden fee that SHOULD BE CORRECTED.
Clean yet impossible to navigate
by Jonnybraz on 2017/10/26 11:29
Edit: after many improvements the app became mostly usable....only now it’s super unreliable. Listings show in my watch list which have ended and have no messaging until I click them and some listings fail to show in my watch list on my phone but show on desktop. These basic failings are unacceptable. Someone dropped the ball. The new eBay app is impossible. Yes it is impossible. I don't even use it anymore...and I have a high tolerance for pain. From one UI designer to another: hang up he gloves, put her out to pasture, this design may not even be conducive to iteration, it's one of the most frustrating experiences in an app I have ever had. It would be hard to sum up the issues in one review but I think it boils down to navigation and intuitiveness...I often have zero idea of where I am in the app or even how to get back to where I was...just attempting to search for something is a paradox...I stare at the screen begging for something to be clear...I click around and repeat the same mistakes because nothing is intuitive. The old app was slightly dated but at least it was useable. Please start over and focus on usability first, fancy weird navigation second.
Feedback pages never load
by e1337a on 2017/12/10 08:11
When I go to check feedback for a seller, or my own feedback page, it only loads maybe 30% of the time. Most the time it will sit totally blank with the loading icon until it times out. I have tried restarting app to no avail. There was also a pretty big glitch with an item I had listed for sale (an lp record) To customers, the title and specs were that of a completely different record than what I had originally listed and pictured. A record I had never sold before or even looked up. But when I clicked the link to my own item, there it was, a totally different item title than what I had listed, but my pictures and description remained the same. Even in my selling tab, the title looked correct, just when clicked on showed the incorrect information. so customers were very confused as to why the title of record contradicted the photos and description. I had to completely delete and remake the listing. Most of the time I have no issues with the app. The feedback timeout glitch is getting pretty annoying though.
Rating Trends
821,772,1325,1325,1372,1607,1543,1597,1597,1539,1364,1484,1649,1489,1738,1705,1624,1593,1854,2215,2020,2266,1479,1523,1623,2066,2400,2038,1099,854,1235,1006,1099,1284,1155,1322,1325,1405,1284,1307,1194,1724,1526,1564,1458,1276,1397,1467,1390,1418,1315,592,544,872,1210,1104,991,1078,1077,801,917,1100,1478,1202,1602,1652,1477,1391,1586,1314,1049,1515,1063,770,808,994,801,729,637,546,673,627,788,819,674,556,613,628,962,979
All Versions
4.0
1,483,044 total
 5
1,204,339
 4
140,862
 3
58,342
 2
23,362
 1
56,139
Current Version (5.38.0)
5.0
1,220,592 total
 5
1,057,870
 4
100,242
 3
28,391
 2
9,127
 1
24,962
Version History
More...
Keyword Volume Hits KEI Rank
fashion
19.92
94
1
save
0.00
64
2
shopping
21.13
36
1
fash
0.00
35
deal
13.57
35
2
clothes
17.23
34
1
e
0.00
12
4
selling
13.82
9
sell
15.09
9
buy
0.00
5
bay
0.00
2
1
ebay
170
1
electronics
13.86
subasta de carros
0.00
auction
13.95
more
14.18
spring
17.18
ell
0.00
Screenshots
Keyword Volume Hits KEI Rank
fashion
19.92
89
clothes
17.23
27
15
fash
0.00
20
e
0.00
18
3
save
0.00
18
selling
13.82
12
sell
15.09
10
shopping
21.13
8
1
deal
13.57
3
buy
0.00
2
1
ebay
170
1
bay
0.00
1
Search Visibility
App name
Description
buy, sell, and save with ebay. Explore offers on your favorite brands and save money on your online shopping today. Love ebay? Then you’ll love the ebay app! Use your camera to search for items, scan barcodes for easy and fast listing, and manage your account on the go. Simple. Top 3 ebay Features: 1. buy and sell with ease 2. Access savings and daily deals 3. Earn cash on new or pre-owned items Whether you’re selling your car, looking for a quick fashion fix, or simply browsing, the ebay app is a shopping must-have. Download now to get started! BEST-selling TECH • Upgrade your cellphone to the latest model - browse deals on Apple and Samsung • Get your hands on the hottest deals for computers, smart watches, game consoles, TVs and more NEW-SEASON fashion • Update your wardrobe with jeans, jackets, dresses, tops, shoes and accessories • Shop your favorite fashion brands at the best prices HOME & GARDEN • Access savings on furniture, home decor, and kitchen appliances • Shop DIY tools, craft supplies, and gardening tools AUTOMOTIVE • sell your car in just a few steps • Shop vehicles, auto parts, accessories, and more Take ebay with you wherever you are. Just download now! KEEP IN TOUCH Thanks to all our loyal fans for your support and suggestions! Your feedback is important to us. Please contact us with any questions by tweeting @askebay or join the discussion at www.ebay.com/iOS.
Probably won’t be using eBay anymore
by bummed😭 on 2019/12/10 06:27
I wonder where they delivered my package 📦 to it was not to my front porch like it says in email saying my package 📦 arrived
Doesn’t sell firearm or sporting goods like it used too
by IG message problem on 2019/12/10 04:56
Doesn’t sell firearm or sporting goods like it used too Lots of taxes and only really caters to bigger companies.
Awesome eBay
by soesocool on 2019/12/10 03:11
Awesome job eBay and keep it up the great work
Review
by I b ite on 2019/12/10 03:09
A very fast reliable user friendly app. eBay brings to me, things which I cannot find, it is the greatest collector items I have. Thank you eBay!
Late delivery
by dfj1969 on 2019/12/10 02:34
Delivery was estimated for December 6 Now December 9 and no update or status
I love eBay
by Thanos30000000000 on 2019/12/10 00:50
eBay is the best place to buy
Ok
by Fuchyouverizon on 2019/12/10 00:12
Not very user friendly. It’s a pain to have to constantly make sure I’m not being charged for random fees. I don’t like how some of the settings are automatic. Let us pick them.
ebay is a scam w ponzi sellers!!!
by AppleOclock on 2019/12/09 23:57
sellers ship paper in tracked packages & this piece of crap company sides on their behalf! use a CC & dispute the charge that this ponzi scheme CA bro company rico organizes. they also force you over to their other crony company paypal to make reporting them for crimes even harder. you wont receive what you paid for & this rico company keeps the fees as well as paypal cronyism. horrible fraudsters
Love eBay
by sports-r-life-1900 on 2019/12/09 23:53
I find everting I wanna by!!
Honestly starting to get upset
by kmurry5291 on 2019/12/09 23:35
I bought an Xbox 1 that never came and then eBay said they would refund my money last Friday it said it would take up to 2 days for my refund to be added back to my account and I still haven’t got it please respond to this🤦🏽‍♂️
Love It
by Da'gum on 2019/12/09 21:58
I love EBay and have been a customer and saler for years, very economical and always great customer service.
EBay Please Read
by QuailTrail on 2019/12/09 21:57
Please refine the search so it does not include random brands and irrelevant sizing. It’s very frustrating to have a specific search littered with random items. This is a new low. Also, the shipping is slow to load and has generally become irrelevant as items are delivered before and after scheduled dates - which didn’t occur prior to the update. Could be the post office but odd it was so accurate before and that there is more information by tracking the package outside of eBay.
ebay should vet their sellers
by dashauna95 on 2019/12/09 19:51
There have been fake sellers unbeknownst to me until i’ve purchased 3 items that were otherwise considered “not real listings or sellers” and received no refund for 2 of said purchases.
Love this website
by Big League G on 2019/12/09 18:59
All love
Ebay overall
by Armando the florida Realtor on 2019/12/09 18:35
Too many fake deals are popping up and it takes the buyer extra work to get their money back. Not happy with that.
Bids at auction end
by RNLDS on 2019/12/09 18:33
Tired of being outbid as time runs out. Why not add a minute or two if bid is increased in closing seconds, to give everyone else a chance to up their bids. This works well for on-line auctions.
Best website
by Heersh84 on 2019/12/09 17:44
Best website you can find everything.
I’m done
by BigMac352 on 2019/12/09 17:12
Last time I’m ever going to use eBay. I sold an item and it was delivered in on a few days and the buyer was very happy with the transaction but eBay decides to hold my funds for weeks even after positive feedback and fast delivery.
#1 👌👌👌👌
by djpanda702 on 2019/12/09 15:20
#1 👌👌👌👌👌👌
eBay experience , I’m glad you have the global shipping program
by xavierzuco on 2019/12/09 15:15
Excellent I’m glad
Good service
by biyun 1 on 2019/12/09 12:59
Excellent jobs
Ebay
by allnetslime5 on 2019/12/09 12:59
Very nice
Makes everything easier
by Ghadgudaa on 2019/12/09 04:34
too
Love The App!
by LuvinGod on 2019/12/09 04:21
I do all my shopping right from the comfort of my phone. Whoever woulda thought it!!
I’ve NEVER received ebay bucks
by jgrnwld on 2019/12/09 02:51
No option to see or use ebay bucks. What are ebay bucks? Why does it even exist if you can never receive and use them? Been on ebay since the beginning and have received ZERO ebay bucks.
First store
by xfaiz on 2019/12/09 02:37
eBay is my first place to shop for everything
Always check eBay
by Lenny Co on 2019/12/09 00:49
Prices as good as or better than amazon without the annual fee! There are also some products that I can only find on eBay.
Does not follow IOS app rules
by khina on 2019/12/09 00:29
The eBay app does not follow IOS app rules. It sends notifications when you have that function turned off. Happens on cell and mobile...
Fabian
by cvxvvxvcxs on 2019/12/08 23:38
I love ebay
Amazing Opportunities
by Clytimnestra on 2019/12/08 23:33
Terrific deals and unique selections
amazon is best
by Ħҙҫтѳʁ Цяяцтїѧ on 2019/12/08 23:30
".........
Love it
by wcfd0615 on 2019/12/08 22:32
I love getting stuff of here you can find great deals
Thanks
by Tiny-biggy on 2019/12/08 21:29
Thanks
Stealers!!!!!
by Deyvib on 2019/12/08 20:22
eBay steals your money, I haven’t bought anything from the the app and they charged me 30$ out of nowhere
Purchase History?
by yosemitefalls47 on 2019/12/08 19:29
I find it very strange how an app that is centered around buying and selling doesn’t have a tab or section for recent purchases.
Communication is key ... eBay !
by Yojeffree on 2019/12/08 18:21
I have been selling on eBay for years now. It’s a little in the expensive side with the final fees and fake shipping discounts that they charge at the end of the billing cycle, But the worst part is the last of communications support when you need it. They charge crazy fees to sell your own items and get rich , while we have to say to get customers support , as a seller or a buyer. The fact that these people removed a listing because it “ Might “ be counterfeit without explaining how they made that determination is not ok. I’m ok with the process if it’s factual , but the fact they provide no proof of that determination is just not okay. This is an expensive item , and a big loss if the item u I s actually counterfeit. But they are at this point just guessing. Don’t try to sell or buy on eBay if you actually need customer support.
Everything you could possibly want or imagine ☺️
by shop sleep repeat on 2019/12/08 17:36
Love
Notifications
by windycitythrifter on 2019/12/08 15:55
Sick of getting useless notifications at 3 am. Doesn’t seem to be a way to allow notifications for things I need to know about such as offers and sales but not eBay suggestions like lowering the price of my items... which they always send between 2am and 4am.
Good
by alexamary01 on 2019/12/08 14:42
No bad
Ridiculously Low Buying Limit
by Thommy Conductor on 2019/12/08 14:13
My purchases are tied to a credit card with a $30,000 line of credit...almost all of which is open. When the total of my open bids exceeds $250...with my cart empty, all purchases paid for and no disputes with sellers...I am locked out of additional bids...”to protect sellers”. What gives?
S
by Edicor on 2019/12/08 13:28
Genial
eBay
by sunnyatlas718 on 2019/12/08 08:35
Can order anything I need anytime great
eBay the best
by asito271276 on 2019/12/08 07:20
Always happy whit eBay very good business
upset
by Pkmngopkmn on 2019/12/08 04:16
terrible interface. nothing is clear
Review
by Faith in God Sandy on 2019/12/08 01:48
Very very pleased with your E Bay ordering taking information very easily THANK you WILL UPDATES ON SHIPPING BE COMING ON E MAIL
Seriously?
by ADBard on 2019/12/08 01:01
eBay doesn’t pick up your current shipping address from PayPal like every other service that accepts PayPal, and makes you cancel your order to change it?
Crap App
by Fitseeker3 on 2019/12/07 23:14
Can’t search for previous buyers from the items sold page. It just keeps saying No results found. I even typed in my latest buyers Ebay ID and it still says this.
EBay allows buyers up commit Fraud
by ruxcri on 2019/12/07 23:06
I have sold an item in perfect condition and have agreed to a return that never arrived and EBay allowed it to happen
Keep on freezing when zooming on pictures
by Usbuild on 2019/12/07 23:05
App is freezing up when zooming in or trying to slide to next image of the item. Have to restart the app and start search all over again to find an item I was looking at So frustrating!!!! Saved search notification arrive many hours too late which makes them completely useless. Under “Purchases” I always see red line with various number of unpaid items, even when everything is paid off. ... I can keep on going with never ending list of bugs in this app I don’t get it??? eBay makes ton of cash, how hard it is to find developers who knows what they are doing
Scam... Charging Taxes for Foreign Sellers
by galleria photo studio on 2019/12/07 21:07
Why does ebay want you to use their mobile app? and not the classic site? Because on mobile app does not show full info like shipping price and other important details. Classic site gives you all the info to make an educated decision. Don’t be fool they are worst than amazon and all their scams. Ebay1/2 star just horrible.... New ebay scam.. They charge taxes for foreign transactions.. If you buy items from china they keep the money... just a new scam...
Great App..
by HVY GUNz on 2019/12/07 20:58
A great app with decent tracking & I love how you can rate each seller for a better heads up along with EBay actually stepping in at times against those that list Chinese knockoffs as real deal items of better quality claiming their the real brand.. Never a security issue in my two years as a buyer on EBay 👍👍👍👍👍
Ebay lover
by Vickiegam on 2019/12/07 20:30
I love the conveyance of shopping with Ebay
eBay app review
by Jahshzyshbshahhshsjuzjbsb on 2019/12/07 18:49
The app is very slow, very glitchy, consent crashing. Please update this app heavily for iOS. Im running up to date software iPhone XS Max.
Accidental Purchases
by Conference call user on 2019/12/07 18:20
Today marks the fourth time that I have purchased something accidentally through the app paying with PayPal. I often browse and end up pocket clicking through the 2 steps it takes to purchase an item. Any suggestions? I am removing this app until this is addressed.
Great Service
by rudulf saint james on 2019/12/07 14:15
Top Flight best thing since Sliced Bread!!
Great APP! Great company!
by PSHays on 2019/12/07 14:07
Enough said. Get to bidding.
Broken
by Gooderthanyou22 on 2019/12/07 12:51
Clicking on new offer, press respond, opens up eBay app and just sits there. Second issue, press 2 questions, it opens up my offers and not the questions
Ebay
by Te53 on 2019/12/07 12:30
Great service
La mejor
by rafelito111 on 2019/12/07 11:58
Entre las buenas es la mejor, y entre las mejores es la superior... como eBay no hay otra..
GLITCHY UNUSABLE DISGRACEFUL DO NOT DOWLOAD EVER
by J17pedrobarcaa on 2019/12/07 06:42
i have to type my card in 4 times for it to work, horrible app anyone associated with ebay i wish you misfortune and sadness in life
Less bids more real sales
by Cin0008 on 2019/12/07 04:32
Sometimes is frustrating the merchandise in bids, it doesn’t look really available, it’s more like they are testing the market and that’s all.
Good app
by ninjakoz09x on 2019/12/07 04:29
Very good service
Bunch of crooked thieves
by Redczr on 2019/12/07 04:14
Ebay has no respect for sellers, my prediction is that ebay will no longer be in business in 10 years and that is being generous.
Hard to search
by chvines on 2019/12/07 03:07
I was looking for a Christmas item and had no luck using the eBay’s search. Then, I searched Google using the same words and in the same order. The item was in the search results and supposedly on eBay. I never found it, even using the link in the photo and description. My daughter used her phone, typed in the eBay search using the same words as I had and in the same order. She found the item and was able to put in a bid. It was going to be her Christmas gift. What’s up eBay?
Easy to use, convenient, but needs some Apple Watch functions!
by creepperklr2 on 2019/12/07 02:59
The iOS app works as intended. It’s convenient, very easy to navigate and use, all you’d expect. However, I’d like to see some Apple Watch functionality. No, I’m not expecting the full eBay experience on my wrist. But, maybe view my package tracking info? Or view time left and place a bid from the Watch? Something simple at first would be nice! I don’t expect this review to gain any traction towards changing anything, but hey, maybe I’m wrong, and the devs will notice this. Hope to see something, sometime.
Good features but quite buggy
by andocart on 2019/12/07 02:44
I list items on eBay from time to time and have for years. The app makes this process (sometimes) easier with the ability to take photos of items directly from a listing. However, very irritating bugs appear such as listing options resetting for no reason when resuming a draft in the app that was started on a PC. Namely, options like shipping information, whether or not to accept offers, and package dimensions will just change on their own with no consistent rhyme or reason. I go back often to see that all of the listings I made in the app have enabled offers, even though I manually turn them off when building the listing. This is very frustrating and time consuming, to the point I will avoid the app whenever possible. Fix this nonsense developers... it’s been this way for months/years.
It’s okay needs work
by rabbitnightmare on 2019/12/07 00:54
Please make it abundantly clear; the following: 1) where an item is located. Town, country, etc. 2) items newness 3) change the color of bid to green or some other color than the buy-it-now button 4) put all that and item description front and center above similar items please. Put similar items at the bottom. I know you’re trying to make money but, and this is big, honesty will get you a LOT further than hiding details.
My go to place
by 68Commander on 2019/12/06 20:06
For over a decade I’ve used eBay to get the items I need at a good price for my household and automotive projects and have yet to be disappointed with the service. The vast majority of sellers I’ve dealt with are top notch, shipping is fast and eBay was great the one time I needed mediation regarding an item purchased.
Why can’t we make/edit collections when we can do just that on the browser?
by Doopdoopdo on 2019/12/06 18:52
The function to create specific lists/collections of items is super helpful on the browser version of eBay, please bring this functionality over to the app form! It’s so helpful for people like me who are always filling up their watch list. I hate having to delete items off of my watch list when I’m still interested in them.
💕
by aw3a_h on 2019/12/06 17:53
💕
Great if you’re buying, total trash if you’re selling
by Lsnsbxjdbdb on 2019/12/06 15:29
Don’t even waste your time trying to use this app if you’re selling anything that isn’t already in the system - it has no purpose beyond being a torture device. I’ve uploaded photos three times, and nothing. I’ve tried to add details with the drop down menus, and half did not work. I tried to add shipping info, and it kept saying the shipping service didn’t exist. I could not even enter a starting price for my auction item. I wrote in a lengthy description that is now somewhere in eBay purgatory since “save for later” on this app apparently means “haha you blundering fool.” It is shocking how horrible this app is considering the year we live in and the caliber of company this is, not to mention that it literally depends on people selling things through its platform. Buying is a breeze, but I’m going to my desktop for selling, which by the way, is practically barbaric in this age of mobile technology innovation.
So EASY!
by Historic Duckpond Homeowner on 2019/12/06 13:54
Easy to buy, easy to sell, established and reputable! It’s our family’s go-to buying site. As a seller I hope eBay continues to advertise on TV and social media and promote often, keeping it number 1 ahead of the competition of the newer online selling sites.
Great application!
by ELDURITITO on 2019/12/06 03:40
Very useful, easy to find any item. Great support to resolve any case.
Good
by Monkys16 on 2019/12/06 03:12
Excelente
The Best Of All
by Anna D ;D on 2019/12/05 23:28
Really Like EBay
eBay shouldn’t so this
by @mer1caN on 2019/12/05 23:25
In general I have had a good experience with eBay but if you are a seller, you suddenly realize they could do things that are extremely annoying. The issue that I have with them is if you sell something, they can put a hold on your funds even after the item has been delivered. You would think they would help you out if you contact them but they basically send it to a customer service agent who just reads a script and cannot do anything to actual help you. As a last resort, say you let them know that what they are doing is unacceptable, they give you a standard answer of “ I will raise these up to a supervisor,” which is really just a way for them to get off the phone because they cannot or will not do anything to help you. If you want to buy something, eBay is fine but if you actually want to sell something and get your funds within a reasonable amount of time, good luck. The only reason I’m doing this is because they’ve made it clear they will only actually do something for you if you post it online. We will wait and see...
eBay shopping
by Skidaddy09 on 2019/12/05 20:59
Love me some eBay!
good
by jimkaye on 2019/12/05 19:34
good
Choose amazon
by Jrpack907 on 2019/12/05 19:15
Ebay has ebucks you can earn but it gives you maybe 10 cents for every hundred bucks you spend and you dont get em for 3 months and once you do you only have 30 days before they completely disappear. With amazon you can earn a fair amount of points and use them whenever and save them forever
STILL Still STILL crashes
by Vdrumpro999 on 2019/12/05 18:40
UPDATE; having spent over $1000 on an iPad Pro to list my eBay items months ago it’s still almost useless to me because the app constantly crashes while loading pics. I’m not the only person with this problem it’s even worse now than before somehow! —- Through three updates still the same issue I see others having the same. iPad Pro 12.9 newest, latest os update. Crashes when scrolling to load pictures. Happens on almost every item i try to list it’s pretty unbearable. I’ve deleted and reinstalled, updated iOS, etc etc usual trouble shooting. Adding 30% time to every listing plus just a bummer on the whole situation. The app also frequently crashes/closes in between switching apps back and forth, like, in the middle of a listing, check specs in safari, come back to app restarting.
Amazing
by Gocherito on 2019/12/05 17:43
Very good
❤️
by corporatetrade on 2019/12/05 16:07
Quick,fast and easy to use.
Hello
by Detroit Daves Boat on 2019/12/05 16:00
Hello
I love eBay
by Ruralbudget on 2019/12/05 15:20
I love shopping eBay. I have been a customer for over 10 years and have both bought and sold on eBay.
Ok
by bob98373 on 2019/12/05 14:20
Ok
Two main problems with this app
by Adirondack Fred on 2019/12/05 13:56
The worst problem with this app is the cart feature, there needs to be an edit function so you can delete multiple items or move multiple items within the cart from “in cart “ to “save for later”. I’m being kind when I say the cart feature as it is ,is terrible! The other problem is , if you’re searching or using the app for a long time, it will just crash for no reason . eBay please work on making the cart feature a tool, not a very outdated stumbling block.
eBay is cool
by Seargeant Stubenhausee on 2019/12/05 13:10
I like eBay because it fits the old idiom used to describe New York City - anything you want you can find here!
Great Place to Shop
by Mouse@123 on 2019/12/05 12:56
The app makes it easy to find and purchase everything I need. Quickly find and purchase the item. Get discounts in the process. My items arrive quickly and I save money!!
Problematic
by $$$$$$$$p on 2019/12/05 11:28
I a so tired of fighting eBay gift codes? They never apply.
Hidden joys
by Rott625 on 2019/12/05 11:12
Love it!
Compras
by yrr19 on 2019/12/05 09:15
Perfecto para hacer compra practico y seguro
Great experience
by baronbravo on 2019/12/05 08:59
This is the best app I have ever found to full fill all my automotive and other needs. Great job!!
I love Ebay it a safe way to buy or sell things, I recommend it to my friends and family.
by tuvituansusu on 2019/12/05 05:59
Ebay e
Awesome deals.
by theawesomeseller4less on 2019/12/05 04:40
More than 10years enjoying eBay as buyer and seller and I love it, prices way lower than the retail stores and I have the option to choose fast and free shipping, plus I can earn eBay bucks.
!!!
by buyramos on 2019/12/05 04:10
!!!! Woow
Like it big
by tomrosekelly on 2019/12/05 03:25
Take it really deep as hard as you like it
Great App
by CPT STABBIN' on 2019/12/05 03:16
Great app!
Best
by Closed Captioning on 2019/12/05 03:02
Best in business commerce website out there.
Exceptional customer service
by zib60 on 2019/12/05 02:51
Been a member of eBay as a buyer over 10 years, always happy with the service provided. Now that I been on the other side selling the past 8 weeks, I have to say, eBay has surpassed my expectation, excellent customer service , superb app and wonderful knowledgeable people in the other end of the phone when need be. Great job eBay.
The eBay app is . . .
by mmobaby on 2019/07/10 03:42
Very dangerous! The app is so convenient and easy to use that I find myself for hours looking through things for sale and I love it. Anytime that I have ever had to speak with the eBay representative they have been extremely professional and 100% attentive and really wants to get involved with solving your problem, explaining the rules so that maybe you don’t experience that issue again, and they will also reach out to the seller if the seller is the one that’s wrong and explain to them why they are. I love the app and I love to work with the representatives. I do you not feel anxiety that I need to call the eBay customer service reps and I’m like “oh great it’s going to be a problem”, it is the exact opposite. Again like I said the reps are so professional and extremely helpful I love to get to work with them. I do not like having an issue with the seller but I absolutely love to work with eBay’s customer service reps. So if you have a little bit of time check out the eBay app and you just might find yourself doing the same as me, and staying on it all day long.
Please fix App breaking bug! iPhone Max
by Devilsfan101 on 2019/04/06 19:33
I’ve been a member on eBay for over a decade at this point. I’ve been using the app for a good portion of that although lately it’s been very frustrating. I watch, bid, sell many items on eBay and when I’m browsing my lists everything randomly disappears! Tells me I have no bids or offers, or items in my watch list! I have to refresh for it to come back and even then only a couple items will show up. Right now I can’t even scroll my lists! Disappears every time I scroll down! This has affected my bidding and it’s getting out of hand! Please fix this ASAP! Also a much needed and long overdue filter is the ability to search by feedback rating! I sift through so many listings trying to find sellers that are 98%-100% feedback rating Or the number of negatives they have in the past 1-6 months. Also the ability to search for trusted sellers would be nice. I’ve had many issues with new members. Yes I’m aware they’re new but my time is valuable! Most recently I made a purchase and the seller had a problem with verifying their email due to mistyping it. They cancelled the transaction. (I had to call PayPal to get my refund on that one) They kept in contact and had me wait a week for them to get it re listed! On top of that they had me pay more than the price we agreed on during the 1st sale! I value my time and it would be wonderful to filter by seller rating! Thanks for hearing me out. Thanks for your time!
Needs some major change for better searching
by ajp7488 on 2018/05/27 00:24
TO ANYONE FROM EBAY, PLEASE READ. I’ve been using the eBay app for many years and it’s time to make major upgrades as far as searching goes. For example, when you refine your searches you should be able to put options for the seller. Separate companies from legit normal sellers/people. First off, I hate looking at generic stock images of companies selling stuff. Especially when it comes to clothing or car parts. I would rather buy from an actual human with actual pictures of the items. Not companies with 20K or 100K in feedback that can’t even answer your questions or make sure your item is shipped accordingly. They are very unorganized because of traffic. eBay shouldn’t be for companies. Also, there should be an option to choose sellers with 100% positive feedback. Or no more than 3 negative reviews. I don’t want sellers with 10 or more negative reviews. It’s a preference because why would I want someone that hasn’t learned or doesn’t take pride in selling. It’s really not that hard to keep your feedback at 100%. I’m a buying/seller and everybody I’ve dealt with has been really legit simply because I keep it with the trusted ones. But it’s hell when you have to search for hours in order to find these people. I have it a three because other than that it’s fine but this has been a huge hurdle. I’m surprise no one else has thought of changing this.
Hate the app update
by Suzs iphone on 2018/03/02 04:12
Ebay has wrecked this app. The easily usable & navigatable app is gone! Ebay has disabled the older version of the app which I really liked and left me with this new version 5.18.0 which I can't stand. There is no user customization anywhere! Now the home page is nothing but suggestions, “deals of the day” & ads, where is my user data? I have saved searches, members & collections which I am not able to set as my home page nor am I able to view anywhere else either. At least on the desktop version I can switch from the home page to the “saved” page but that option doesn’t exist on the app. The “my ebay” page also has no user customization, I would collapse the left hand column while looking at items in my watch, purchased & recently viewed lists, instead the viewing window is only 1/2 the screen while the left hand column just takes up valuable screen space. There are a myriad of other issues I would alter through user customization but I can’t go over all of them here. When Ebay updates their app; give the users, whose sales and purchases finance Ebay, the opportunity to customize their experience. I’ve been an Ebay user for over 16 years and I hope the designers of the Ebay app read these reviews and incorporate the users suggestions into the next round of updates. I won’t be using this app until further updates are made, instead I’ll use the desktop version on my ipad, which is set up with my preferences.
Good for buyers, bad for sellers
by fur seller on 2018/12/03 21:32
My site says NO RETURNS. But recently a buyer said that my item was not as described, eBay AUTOMATICALLY accepted the return, without letting me protect myself. This was a jet black fur, which my 12 photos showed that the fur was indeed deep black, but the return was granted to the buyer who said the fur was brown. The eBay representative who looked at my 12 photos said that the photos showed that the fur was definitely Black. There was a rug on my floor in the photo which was brown, black, and beige, and you could clearly see that the black in the rug was the same as in the fur, and you could clearly see the brown color in the rug. There was photos too of this sweater on my off white sofa, and you could see that the fur was jet black. The Philippine representative told me that its an automatic return policy that eBay has if the buyer says not as described! The Philippine rep also said it’s better for me that I take back the item even if it’s buyers remorse, BUT THATS RIDICULOUS! Why should I pay the shipping both ways! Why should I lose money! WHERE IS MY SELLER PROTECTION!! EBAYS NEW POLICY IS VERY BAD. EBAY BUYERS KNOW THIS AND ARE ABUSING THE SYSTEM. My seller asked me why I’m protesting her return.. as she put it “ no one else protested her return!” She then continued to tell me that my sweater was the wrong color black! At present my fur jacket is on the way back to me. WHY IS EBAYS ALLOWING BUYERS TO ABUSE THE SYSTEM!
New image search “feature” ruins experience
by Ortofuchi on 2018/11/20 19:31
Whoever designed the new “touch the screen to start an image search” “feature” has obviously never used the mobile app. This new “feature” ruins the browsing experience. I don’t even want to spend time on the app anymore... You folks should use your own app more often; Most of us actual users do this: search for an item, then browse the long list of items that come up using our thumb by 1a) resting our thumb on the lower area of the screen until we’re done looking at the current set of items on the screen 2) then moving it up the screen to scroll and get the next set of items. Or 1b) even if we don’t rest our thumb for the entire time on the screen, there’s a delay from when we touch the screen to when we scroll (this delay is our brains processing information). Now if my thumb doesn’t IMMEDIATELY move upon touching the screen it causes the “image search” feature to pop up and it COMPLETELY ruins the experience and flow and enjoyment and everything that makes browsing eBay anything resembling good. I’m typically pretty accepting and understand that nothing is perfect and take the good and the bad with apps and other things. But this is just silly, anyone that uses the app can see how much this ruins the browsing experience. It really makes me not want to use it anymore...
Convenient and Easy to Use.. PLEASE READ
by Blù on 2018/11/17 10:59
I have been a seller on EBay since 2004 and to this day I still love to sell and buy. This app is my go to nowadays. Selling is a breeze and this app makes it that way. Take a picture with your phone or tablet and post your item within a few minutes. Buying can be easy as well if you find what you need and check out, especially if what you are purchasing is new. BUT.. If you are comparing used items, it can get a little tricky. When you are looking for a particular product and there are several different listings of that product, I tend to look at the same listing over and over again if the listing looks similar. This is a pain when there are 25+ of the same product. Therefor I would love to see a option to hide a sellers product that I know I definitely do not want. My idea is...from the list of items, just slide the product you are no longer considering to the left or right and touch hide so you wouldn’t be able to see that listing just for the time you are presently on the app. I’m sure I’m not the only ebay customer that is meticulous when choosing which product to purchase, especially when it’s used. It would save your buyer so much time! Please consider this option and thank you!
acc locked
by HerbS2urnerves on 2019/06/22 16:02
my acc got locked and suspended for no reason whatsoever. I had literally just created it two days prior. I was trying to start selling things. And for my efforts i get acc ban without any explanation or recourse for me to undergo. Guess what im not making a new email adress just to get banned for no reason again. Ontop of this absurdity ebay and paypal have a monopoly where the seller is forced to use paypal or have to pay 30$ a month for a "online marketplace" acc or something. And when you are using paypal they take a tax from the money u make, ebay takes a tax and in the end you wait extra week to receive 50% of the earnings you made. Also Never sell more than 1 item at a time because ebay buyers are all scammers who request refunds on items you clearly have labeled "NO REFUNDS"... Why does ebay allow a buyer to request refund and receive their money back even when a seller has set the option "no refunds". That defeats the purpose of having the option in the first place. So if you sell 2 things and 1 of them request refund when you already withdraw the money, ebay will take the money you made from the 2nd item and give them to the scammer buyer. Without question ebay returns the money to the buyer, therefore scamming the seller. I used to have a negative balance on paypal because ebay steals money from there for the buyers refund even if i have nothing on the account. Ebay is actually on the scammer side, and paypal is their method.
Automatically redirects from the web browser
by ShadoWolf0913 on 2019/08/25 11:59
The app itself is okay from what I got to try out. I made a purchase with it and everything worked great, and I like having the option to get notifications directly on my phone without having to keep checking the website all the time. However, I ended up deleting the app soon afterwards because I also like to access the website from my phone's browser where I can use all the features of desktop mode. Well, I was browsing on the website and it was working fine, but then when I tried to open a certain page, I was automatically redirected to the app. I don't remember now what it was I clicked on, possibly to see a seller's other items, but in any case, it had nothing whatsoever to do with the app. I went back to the browser, tried again, and was redirected again. The website refused to let me open the page in the browser until I finally removed the app altogether. I suppose it's possible there's an option somewhere to stop it redirecting, but I didn't feel like wasting my time searching. When I'm using the website, it's because I want to use the website. When I want to use the app, I will open it myself. There are pros and cons to both, and I'm not interested in having an app that decides for me when I want to switch.
Scam filled company!
by mntclimber3986 on 2019/04/03 13:53
Buyer beware! EBay has not changed one bit. After ten years I thought I would give them a second chance. OMG! Big mistake! I made 6 purchases from various different eBay sellers and what I discovered was. EBay is only as good as it’s best seller. The worst sellers are just straight up scams. They claim their system can detect these people and automatically boots them out. It doesn’t. If you have the unlucky fortune of buying something from a scam artist seller and want to get your money back. Good luck for the next 30-60 days, some cases take even longer to refund. In this case the seller sold me car parts, eBay claimed they would arrive by the 4th of the month. Time came around, I noticed the parts had not even been shipped yet. Contacted the seller for an updated ETA. Got a can message auto reply stating the seller was out of the office and would not return till next month. This is the scam. You can not get a refund because it has to be done by the seller not eBay! EBay insurance policy has time reporting and other restrictions which eliminate you from being able to claim fraud via their 100% guaranteed insurance. So just like last time ten years ago. I had my Credit card reverse the charge and learned never to do business with eBay’s scamming sellers again. Keep in mind you are not doing business with eBay! They are not involved with the purchase beyond introducing you to the scam artists they call sellers!
NO SELLER PROTECTION!!
by GeorgiaPeachums on 2018/07/16 17:21
Both my fiancé and myself have bought and sold on eBay for years. Within the past year or so, both of us, on separate accounts, have had many buyers buy or win an auction, ignore repeated invoices and requests for payment for weeks on end, finally contact us and ask questions that were answered in the item’s original listing (making it clear they didn’t read the description or look at any of the posted photos), then cancel their order. Or the second the bidding ends, the winning bidder asks a bunch of questions then decides to cancel. This is frustrating for obvious reasons: the bidder had at least a week to ask questions and shouldn’t have bid repeatedly if they weren’t sure they wanted an item. eBay doesn’t seem to care about the fact that when someone submits a bid or offer, they are entering an agreement to pay. Also, eBay counts the cancelled order as part of my seller revenue and automatically charges me for 10% of the sold item’s value... despite the fact that I never received payment for that item. This issue puts sellers at a disadvantage that buyers can do this repeatedly with no consequences. A buyer with repeated no-payment problems should have restrictions/fees placed on their account. Even better, eBay could follow Poshmark’s policy and charge the payment method once an offer is accepted or the auction closes.
My review on Sellers
by itlgrk on 2019/09/17 17:33
I have been an eBay member since 2001. That’s a total of 18 years. I think in the last three years the credibility of the eBay sellers has disintegrated. They lack credibility, integrity. My first 10 years maybe longer no matter what I purchased it was always exactly what they stated I warily ever had to return anything. I think maybe I returned two things in 10 to 15 years. Now it is just awful. The quality is bad it’s not as it described and what I find is that eBay doesn’t support the buyer when it comes to certain items. I don’t mind purchasing something if returns are not excepted, but when there is dishonesty and I purchased the item based on their truthfulness and I discovered that there is dishonesty involved regarding the product and I open a complaint and eBay supported the seller. The particular item I am talking about was a Kiehl moisturizer I purchased on eBay. I discovered The item was expired. I did my homework before I opened up the complaint. I personally met with the Kiehl representative To educate myself on skin care and expiration dates before I even opened up a complaint. I doubt that you’re bored who makes these decisions Didn’t do the research I did. So my lack of trust with eBay supporting me as a buyer has disintegrated considerably just like the sellers you allow
eBay allows deception
by Mark Domzalski on 2017/11/28 03:55
Many items have a description in their title and a DIFFERENT description in fine print on the description page that deceptive sellers use to deceive. Also sometimes a photo falsely suggests strongly the size of an item (even though the actual dimensions are on the description page showing actual dimensions much smaller in metric but without a ruler or coin to suggest actual size for polite reference), KNOWING MOST WILL LOOK AT THE PHOTO AND BUY BECAUSE OF IT. This on items they know are copies / counterfeits of the real product in standard size, like a hairbrush I bought which was actually so small I couldn’t hold it to brush with it without it flopping out of my hand over and over. It’s as though they intentionally deceive because they know that NO ONE will return a $2-3 item. Also my eBay app should hold my purchase history INDEFINITELY OR UNTIL >>>I<<< delete it, and not be deleted by the eBay system. If I purchase lots of things it’s very easy to forget or lose track of an item ALREADY PAID FOR THAT I NEVER GOT. ESPECIALLY if eBay deletes my purchase history. It’s MY RECORD. DON’T DELETE IT FOR ME!!! Allow me that option. 😡 in light of what I’ve said, choose carefully and you may do well. There are some very good deals on eBay if you have good judgement and the time for all the hassles too. JD
APP Review not EBAY Review
by Nakupendwa on 2019/09/03 16:58
I’ve been a seller on eBay for many years, a review on the platform itself is a whole different thing. This is a review of the app. I think it’s very easy to use and helpful for both buyers and sellers. I feel the app gets rid of a lot of the extra features that get in the way on the website. However, I don’t like that as a seller the only feature is to view, edit, and list your items. There are a lot of other facets to being a seller that could make up an “Ebay Seller App” such as paying my bill, viewing my daily sales or monthly numbers, starting a promotion, etc. All of this aside, there are two actual flaws with the current Ebay app. When I click on my profile to view any new or previous feedback, the screen never loads. Also, when scrolling through my items the app loads the items in bunches. This is fine but I am never able to scroll through all of my items because after loading a few bunches as I’m scrolling it freezes and can’t load anymore items. Then I have to leave the page and go back to try to get further down the list of the items - but it’s never possible. Fix these two things and you’ll have 5 stars from me!
EBay needs to update app
by Tonal80 on 2019/01/30 21:42
Most app features work well but they continue to fail to address the needs and suggestions if sellers. Too many circular help options. The mail reason for my low rating is eBay still has NOT fixed old purchases being “stuck” in the list of purchases. When trying to remove very old purchases (so to increase # of watched items) it says unavailable or just doesn’t let you delete them or the just reappear. Why doesn’t the developer FIX THIS???? There’s so many complaints about this going back several years! Related: why is there such slow limit of the number of watched items one can have? That makes no sense. In fact, I can guarantee eBay is losing money by not fixing this problem. If I could watch more items, I know I would be able to watch them and buy more. But if my list is “full” I simply forget about the items that I might have bought. Seriously, you guys need to step up your app or sellers and buyers (like myself) are going to leave this app. I know I’ve about had it with eBay’s lack of interest in helping its sellers. You guys purposely don’t make it easy to get help or to get improvements made. Take heed of the feedback and make changes or you’ll become the next “tumblr” and die a slow death.
Price range bait and switch
by 420211 on 2019/03/14 07:02
First of all it’s messed up that you can’t contact eBay customer support via email and are only provided a phone number. My complaint is about how sellers have side skirted the lowest price plus shipping filter. It used to be that you could press lowest price plus shipping, and the results would be the items with the lowest prices. Now when you click lowest price plus shipping, it shows you an item with a really low price, say $.74, but when you click the item and go to its page it has a price range of $.74 to say $15. You are usually provided a few options to enter for the product and when you put in the information relevant to the item you are searching for, 9 times out of 10 the price becomes $15 instead of $.74 with the $.74 item being a worthless accessory or something not even wanted. This is annoying to no end and completely makes useless the lowest price plus shipping filter. This along with having to scroll through miles of pages of the same stock photo from the same seller of a product where each page has a price difference of a penny or a different color option or something. Individual sellers flooding the search results with jillions of pages their own stuff so nobody else’s product gets seen through the crowded mess. If nobody at ebay is fixing this, that means you must be complicit. Boooo!
Just a bunch of hacked accounts and fake Chinese sellers
by Dudeblahhhh on 2018/08/17 23:30
I highly recommend you stop or never start using eBay. It was become a market place of fake sellers, most with Chinese addresses or American addresses that have been hacked. Just recently bought a backpack and received a shipped notice with a tracking number. When the “item” arrived it was a letter saying i would receive it soon and I could track it at USPS. But I never received a new tracking number. When I tried to get a refund from eBay, they required me to wait another 15 days before I could even request a refund. I decided to call eBay customer service and I was on hold for over 30 minutes even though the app said it would be a one minute wait time. When I finally got through to customer service, I had to explain my situation multiple times before they took any action. After all that waiting I was told I the seller had a week to provide a refund, if they failed to do a refund then I would have to call back. Prior to that incident I won an Apple TV from someone in California, after two weeks I never received the item and when I contacted the seller I never received a response. Again eBay forced me to wait another 10 days before I could request a refund. When I finally received a refund, I was not allowed to leave feedback warn others of the fake seller.
ebay treats new customers like they are criminals
by karma1968 on 2017/10/04 02:30
I started a new personal (not business) account. I sold and shipped an item that is en route. Then I attempted to purchase some tank tops. I have a PayPal account already and decided to link them. The item I sold was a women’s biker riding leather gear. Day 5, when I purchased some tank tops and the gear was in route to the buyer my account was suspended for fraud! I call and am asked where I obtained the things I was selling. My account was reinstated but now the item I sold and the funds still pending are no longer available. The tank tops I ordered have been canceled but the funds are gone from my PayPal account to that vendor with no receipt or proof of sale but an email saying it was cancelled, oh, and I am an accountant so I take screen shots. Why would I be accused of scam and fraud without a call or verification? I have excellent credit and never had a felony or anything!? I have decided I would rather pay more or do without than work with the gestapo. I will be donating the rest of my riding gear and decor I no longer want to goodwill. 2 stars for selling my leathers and making me jump through hoops as if I had to prove I’m legit, instead of verifying people like a normal business would! Unless you are a business ebay is not where you want to sell your personal items.
do not sell here
by Bill boys boinkskez on 2018/12/26 17:46
Great for buyers maybe, but sellers beware. Very little selling protection and they always side with buyers even if they are fraudulent and scamming you. Horrible website and app with horrible people running it who just don’t give a darn about the sellers and their reputation and only if they get the money. I sell for a living and have never had a worse experience than eBay. I was drawn here for being able to sell higher priced items and the lower fee than others take but learned it’s not worth it. I sold a very high end coat for $600 days before Christmas that came with original tags and all proof of authenticity. Buyer decided to open a return case for it being unauthentic within 5 minutes of opening it. I purchase items from the stores myself and KNOW it is not fake. I do not accept returns either but eBay forced me to without even listening to me or letting me talk to somebody. Buyer purchased just to wear on vacation and return and I can’t do anything about it and lost my christmas money and item until she decides she is ready to ship it back. DO NOT SELL HERE GO SOMEWHERE ELSE ! Customer service is non existent unless you take the time to call and even then they don’t do anything. Depop, Poshmark, TheRealReal, or literally anything but eBay is the better option. They will at least try and help.
Great Shopping Made Easy!
by Zonnie Zonne on 2017/09/26 03:48
I LOVE eBay! I've been a member as a buyer for almost 20 years, and I've had many, many pleasant experiences! I don't live anywhere near major shopping centers, and I have medical issues that prevent me from getting out sometimes, so eBay is a great asset to my life! I can browse at my own pace and convenience, and I can find everything that I want and need for my entire family and pets in one place! The items offered are of great quality and super prices, depending on what you want and need. I've bought everything ranging from clothing, jewelry, home decor, pet items to even vehicle parts! I do a lot of shopping for my 3 year old grandson and I'm able to purchase an entire wardrobe for him with just a few clicks! He lives 150 miles away, so I have the packages sent straight to him, and he's so excited to receive his "surprises" in the mail. He loves watching for the mailman whenever he's expecting packages from eBay! Thank you to eBay and members for helping make my shopping experience virtually stress free!! Suzonne
New to this
by Earlyt89 on 2017/09/23 01:16
As my title states Iam new to eBay. I give you a rating of 3 stars at this point considering you ask me at my present experience. So I can only hope there will be a follow up questionnaire after further dealings. I've purchased two products so far that have made it to or past the shipping stage. The first, greatly impressed me with accuracy of description and shipping speed. The second, was a pair of shorts. I bid and waited and won. I then receive a message about the product stating it is not as posted and isn't even the same color. I responded saying I was not interested in the color they wanted to give me, that I'm willing to work with them but that particular color I didnt want. I then receive a shipping notification that the shorts have been shipped. I then send multiple messages to seller saying I didn't want the color they offered me, that I wanted what was pictured. They have not responded. So I've yet to leave a review as I see I'm not even able to do until I've been a member for 5 days. So, I leave and stand by my rating of 3 stars since I've had a mixed experience. I hope to hear from you in hopes you can resolve my issue since your app doesn't allow new members to review.
I miss the Notes section, etc.
by Purplxd on 2019/01/25 19:01
I like eBay, I use it often. However, I wish you’d bring back the notes section in the watch list. I used it daily—it helped me keep track of what I was doing. Since you eliminated that, I no longer use the bid option, because it’s too aggravating to keep track of without the notes feature. I just use Buy It Now 99% of the time. *Also, when I reorganize my watchlist by category so I can check everything in that category, it resets itself to random scramble after I’ve clicked on one item. Then I have to go back and find the category again and it all repeats itself until I’ve finally made it through the whole category. Why can we just arrange our lists how we want and then have it stick? Let’s not let eBay become an old habit-prone dog. Next, why is deleting something from the watch list so fast, yet deleting from the other list so darn slow. You practically have time for a Japanese nap in between deletions. What gives? Please fix that. Thank you for including the payment options list, I like choosing a different payment source for different purposes.
3/10
by If.Maggie.Dies.We.Riot on 2018/12/15 03:09
Unless you tend on only buying items on eBay, don’t bother selling. You can only list up to 5 items a month, or earn $465 a MONTH. Which is less than what rent costs in a one room apartment. So if you have something to sell on eBay and it’s worth more than $500, don’t bother. You’ll have to request for higher selling limits and that requires you to have an actual business outside of eBay. Address included. Which is stupid and pathetic. These limits are horrible and outrageous. I sold two things on that app before i got an email saying my account was suspended INDEFINITELY for no reason. A few years ago, I didn’t like eBay because I couldn’t sell much and the algorithm was messed up. But now, it’s even worse. You can get your account taken as a seller if one buyer reports you just because they don’t like you. And the selling limits are so pathetic and limited, you have no room to breathe. They advertise it as user friendly but then put so many obstacles for you to jump over in the process and expect you to do so. The selling limits need to change. And the limiting of posts? There’s no point to do that. Especially around Christmas when people are buying your items. If you’ve got more to sell, don’t bother with eBay.
Awful update
by taytayfin96 on 2019/07/11 03:55
This update is horrific. The developers obviously do not try to sell things via the app to test it. You can’t see what the buyer paid for shipping. You have to click through a million extra settings that are unnecessary. It prompts every time you list an item to see if you want automatic lowered pricing and never stops. You can’t delete a shipping method and let the other replace it. You have to delete the second one and then replace the first one with the second method. It automatically adds the “or best offer” option unless you manually shut it off each time you list. It automatically adds sentences to the description which is potentially misleading if you offer more than one shipping method. The sold tab design is focused around “leaving feedback” for the buyer, which might be the reason they overlooked the glitch that shows “you pay” shipping instead of what the buyer actually paid. There are also huge white gap spaces that take up half of the design. My favorite part: When you got to upload photos, it takes you to the oldest photos at the top of your camera roll FRIST! You have scroll through every photo to get to the one you just took of your item!! Makes sense!! The older version wasn’t perfect, but it was much more speedy and practical.
Horrible
by Hippomonster on 2018/01/24 16:56
This app has been ruined . They shifted focus from being user-friendly to having massive ads right on the home screen. Its way harder to access information and list items for sale than previous versions. On the old version I could see up to 7 listings on my screen at a time. Now I can see maybe 3 listings per page at most due to the oversized pictures I am forced to look at. And the prices were listed to the far right of the listing to make finding the price simple. Now the item's price is in the middle of the listing's description in a font smaller than the number of "stars" the item received. The old version was superior in every way but eBay "retired" my app for no apparent reason. I guess the version I was using didn't have enough ads. There is no way to customize what shows up on your home screen, I sell way more than I buy so it would be nice to be able to see sold items on the home screen rather than watched items. The worst part by far though is that while you are creating a listing, the bottom navigation bar disappears making it extremely difficult to compare your listing's price with other ebay listings before finalizing it. This unnecessary inconvenience will absolutely hinder the amount of items I decide to list on Ebay.
SAID YOU GOT THAT RIGHT !!!
by Ozzfest, Prince of Darkness on 2017/12/03 19:56
I have been trying to buy a picture give her a lighter for over two years now I kid you not because I purchase all the time on eBay so every time I think of it I go and try to find someone that selling it it’s a very popular later and the last very well I have a different model of one that I’ve had for years now and they use very deceptive practices they have one picture showing one thing which PayPal will quickly results for me because I take screenshots of every part of the order the thing they have listed the thing the message I wrote to the seller well paying for it and I’m very very specific they use language barrier as if there’s not 15,000 apps out there I have met many of them and they work perfect two years to buy a lighter because they make three colors and there’s only one that I wan PayPal will quickly resolve for me because I take screenshots of every part of the order the thing they have listed the thing the message I wrote to the seller will paying for it and I’m very very specific they use language barrier as if there’s not 15,000 apps out there I have met many of them and they work perfect to use to buy a lighter because they make three colors and there’s only one that I want
Sellers - Limited Accesibility on App
by idkwhat2puthere(: on 2019/07/01 07:12
I love everything about selling through the eBay app, except a few major flaws that need to be addressed before I would give the app anything close to a 5 star rating. While I am able to create/revise listings with single variations through the app directly, there is no option to create/revise multiple variation listings through the app itself. I only sell through multiple variation listings, as creating listings for item variations individually would be way too time consuming and costly. But multi-variation listings is only accessible through a computer’s web browser, (note: I have tried using my iPhones safari web browser to create/revise listings that feature multiple variations, but my efforts here have been unsuccessful due to issues loading the classic desktop webpage in my iOS mobile browser). Another major issue is communication with my buyers-when I reply to their questions from the eBay app on my phone, it doesn’t register my responses as ‘answers’ to the buyers questions, despite the fact that I have answered them. As a result, my eBay seller hub thinks that I have countless unanswered questions from buyers, yet I have answered every last one. If these two issues were addressed, I would most definitely change this review to 5 stars!
Terrible Terrible!!!!
by lakredy1 on 2018/10/29 02:27
I have been a seller for over 10 years, sold many items throughout the years. First, EBay has never stood up for the seller! Anytime I’ve had an issue, or had a case, EBay has always sided with the buyer! Who do you think makes you money???? The seller is the reason you make money! This is why everyone is going to Facebook to sale their item lol. Second, I had to create a new account because of some lost information and EBay is unable to see that I have sold in the last without issues, but EBay still hold the money I’ve earned by selling an item. Ridiculous!!!! I am waiting for my funds to be released and once this happens, I plan on listing anything I have for sale on FB!!!! The only time I plan on using EBay is for Purchases!!! When you go out of business because no one wants to list anything on your website, I will purchase my items with a much smarter business. You are fortunate you were one of the first online stores, because this is the only reason EBay was successful in the beginning! Now there are more options and unfortunately many of your employees will be out of a job because of terrible decisions by upper management! You bit the hand that feeds you and soon if not already, you will see how it affects your bottom line!
Bad update
by Manics0101 on 2018/10/09 02:47
- now I cannot see when my fixed listings expire - the above was done on purpose in tandem with the hidden and automatic “good till cancelled” item re-listing, meaning that when re-listing from app previously expired fixed item with 30-day duration, the app will re-list same item/auction at a “good till cancelled” duration instead without giving the option to opt for 30-days and changing it without asking from the previous 30-day duration to “good till cancelled.” Then the app lists your fixed items without showing you when they expire; it’s a downgrade for the sellers, not an update; eBay sellers get another hidden boot - what’s with the unanswered message alerts throughout? So if scammers send you all sorts of crappy messages (that eBay advises to ignore), the ignored and unanswered messages will always be annoyingly displayed and reminded? In the previous old versions 5-6 years ago I could mark as message answered to get rid of the reminder but no longer; every year it’s getting worse and worse. Before I would go to the desktop version but now even that UI is changed excluding lots of helpful options ... - now it takes forever to scroll down through my active for sale items thanks to bigger pics, as if I as a seller need to see better my own pics
Please add invoice requesting in checkout!
by Redleg61 on 2019/05/03 16:11
My biggest issue with the eBay app is one I’ve requested many times now and your customer service people tell me they get asked for all the time. Please, please, PLEASE give us the ability to ask for an invoice in checkout so we can notify the seller we would like combined shipping. Currently this is only available in the desktop version and even then only on an actual computer. It’s still not available if I select desktop mode on my iPhone and use eBay in Safari. This is a HUGE gap in capability. Also, you appear to have a memory leak. I’ve been a computer technician and programmer since the ‘70s and I know a memory leak when I see one. After using the app to check out posted items and scrolling through lists long enough the speed of the app bogs down tremendously and tends to spuriously quit all on its own. This happens most often when scrolling through lists but can happen at any point. I keep hoping that another update will fux this but the problem is actually getting worse. It used to take a fair amount of time to happen and then not every time now it’s every use of the app and occurs quite readily.
Tired of the Messing up.
by Jhfrtyuj on 2017/10/04 15:59
Lately this app has been messing up and I am not able to pay for my invoices due to the screens keep saying error I then get unpaid item strikes despite communication with the sellers. It won't let me pay for my items one at a time and then sometimes it's reverse. I have enjoyed eBay for over 10 years now and had 100% and no item strikes. But thanks to the issues and errors that pop up on the screens my experience has been horrible. Also 5 years ago I had some items that I sold. I got very sick and was in the hospital for almost three weeks. I did miss sending the items although I made communication with buyers the moment I was conscious and explained what had happened. That was just a few items some of the people wanted the item still and some didn't but that was 5 years ago. Why am I being punished and not allowed to sell 5 years later? My feedback has been at 100% for years. No unpaid item strikes until recently due to the app not working correctly I have tried on my phone, my iPad, my pc and even a friends phone. I would like this all fixed please but I don't know what to do.
Auto Re-list and Starting Bid Feature Broken!!!!
by Ccsbluedragon on 2019/03/02 17:04
Selling on the app is very annoying. Every time you list an item it is automatically placed to be re-listed up to 8 times. They give you no option to cancel this so unless you do not want your item to be re-listed multiple times you must edit it on a desktop computer and finding the feature is quite a hassle. It is almost like that want to trap you. I am very annoyed because I have had to call many times to have many items removed from auto re-listing as I travel and am not always available to to wait and be ready to send an item for a period of up to 8 weeks. I believe eBay has potential, but this is seriously bugged with the feature not being readily available to edit when posting through the app. Also anytime you edit almost any setting in the “revise auction” area, the initial bid of your listing gets set WAY BELOW what you originally set it as. It seems to be the only setting that is changed and is very suspicious because it seems like they are trying to do this sneakily so someone will definitely buy your item and then you will be charged to cancel order and pay a cancellation fee. It is very wrong. Please fix otherwise I will not continue to use!!!!!!!!!!!
Good place to sell....but
by Bigbird2006 on 2017/10/27 23:35
I’ve been buying and selling on eBay for fifteen years or more. Great selection of items and good prices. Selling is most of the time great. My pet peeve is once in a while I may list something that I see dozens of listed. All of a sudden (5 minutes) my item gets pulled and I get put on notice for violation of listing policy. Ok I go and check and it is in violation..... So I call and ask why are the sixty or so items just like mine that have been listed for weeks that o know of and are still listed? The Customer Support people are nice but, can’t answer that question.... all they can tell me is that mine is in violation. And the department that makes the decision on what’s good or not does not take calls. They say I can report any items I find and they will be looked at on a case by case basis. So I watch several so I can track them and spend almost an hour to report them...... guess what....they are still there days later. Just seems unfair. All in all I like EBAY and will continue to buy and sell here.
eBay gone viral
by watchmefixit on 2017/09/26 16:43
The largest selling platform now in the word keeps getting better. The servers and software is in a race to keep up with the still ever growing resale and retail giant eBay. With nearly half of the planet ready to log in and shop at anytime you are now all but guaranteed to find a buyer for anything you are selling. eBay's safety still remains top notch with its encrypted payments and eBay buyer protection giving you even more security than what is provided by the best credit card companies. eBay's ex sister company PayPal makes this selling and buying platform user friendly and secure. Their unique protection extends to not only the buyers but the first to offer protection to the sellers as well. You are just a few clicks away from making some extra money or creating a successful online business. Don't miss out on the this "big thing" that somehow is still becoming the next "big thing". With new users signing everyday eBay has become the premier online shopping and selling platform.
From a seller
by mudbuttkush on 2018/11/07 19:20
I think it’s time to make a separate app for sellers. There are so many issues and updates are causing more. I can’t print shipping labels from the app if customer buys multiple items, purchases through the global shipping program, plus many more instances when the app fails to allow me to print shipping labels. When I go to view my available items scrolling is horrible. There’s just too much going on, it takes 5 mins to scroll to the bottom of 250 listings, freezes/lags the whole way there, plus it’s just horrible the way it’s listed. I love eBay, but your app is below par for sellers. Also I can’t control anything that has to do with promoted listings via the app. This is just one more example that proves how weak and limited your app is for sellers. Thank you if you took time to read this. eBay is a great company and I must say they are #1 in every single way when it comes to customer service. I never have problems with foreign accents, they are always kind, and every-time I have had an issue they had a solution, in a very pleasing way plus timely manner. Thanks for your time. Southwestusafossils
Going downhill
by 23Louise on 2018/09/17 20:09
I used to sell a lot on eBay. It was easy, eBay was reasonable. Now they’ve lost their minds. Now they force buyers to accept offers, which is incredibly stupid. What is the point of listing a starting price for an item if you’re going to take offers? It would be like walking into a store with priced items but then being told that you could just make an offer on every item. What’s the point of posting prices? eBay is just hoping you sell every single thing because they’re going to make money no matter what. Who cares if you make only a nickel because you had to accept a ridiculously low offer? You care, but eBay doesn’t. eBay is just greedy. This is a company that makes zillions of dollars and can afford to court buyers, but instead they’re turning people like me off. It’s interesting that this app listing says “Your feedback is important to us.” That’s obviously not true. I don’t think I’m asking for anything unreasonable, just some basic common sense. But no one actually cares what real users think. The proof of that is that (1) no one will respond to this, and (2) eBay will not change anything suggested here, even though it makes perfect sense.
Copy cats
by nippi8mia on 2018/04/19 14:05
As an artist is very frustrating to see my ideas being reproduced over and over. Ebay does nothing about this. It would be nice if there was a setting where I can list my items so only certain buyers can see my items for sale. This would illuminate other artist from seeing my listings and duplicating the items that I’m painting on and profiting off of my creativity. This is very unfair and Ebay should step up and do something about this!!! Seems like Ebay only cares about making money and if I stop listing on Ebay, you will see a severe drop in “Yorkie handpainted” listings because people can’t seem to come up with their own ideas! Do the research and see when I list something new and unique, the next week duplicate items pop up. Several other artist friends of mine have dropped off of eBay because of this complication. Again, the solution would be for me to be able to block other artists from seeing my listings. I could care less about Private listings, it needs to be where my listings are blocked from other artists that can see my listings in copy my ideas. Step up and do something about this or I will just need to say goodbye to Ebay.
Despise new PayPal integration et al.
by Ana Red on 2019/08/22 07:23
There were always problems with this app, such as the wholly illogical feature of presenting items often bought together. But the new PayPal integration is horrid. Two reasons: 1) The single sign-on doesn’t stick. I am having to login each time I purchase. Multiple times on the same transaction. 2) From the Buy Now screen, the method of payment selected via PayPal no longer shows the last four of the account number and account type so you cannot be certain you have selected the right one in the separate, (and previous), PayPal screen. On the previously purchased screen, there are also unnecessary blue bars taking up a ton of space asking if you want to buy another like the thing to already purchased. eBay does a notoriously bad job at finding like items, so this is terribly useless. As long as users set up the details of the items for sale, this feature will never work properly. It is an illusion. Also it is not the place to buy in bulk. So stupid. I spend between $100-$500/month on eBay - or did until this week’s update. And have for at least a decade. Yeah, no. This has lost me as a customer once and for all. Maybe try use case analysis, next time, dear software developers...
So disappointing...
by Kdla100 on 2017/11/07 00:36
I have been a long time “eBay-er” and have been frustrated ever since they took away the ability for the user to have a custom start page focusing on the items the customer (e.g. me) want most to look at. It was very easy to see when there were new items (and how many) from saved sellers and searches. Now that information is multiple clicks away — hiding under all the advertising pushed on you by eBay. I have never bought woman’s shoes, baby clothes, or oriental rugs and yet I am constantly barraged by ads for those things as well as many other items of no interest to me. It’s almost as if they don’t want me to find the items I’m interested in...doesn’t that mean fewer sales...which means less profit for them? Given the reported bugs from sellers trying to list items — I won’t be using the app to create auctions either. So much for convenience. With the iOS 11 update I had no choice but to give up the much older eBay app that worked as I wanted it to and use this app that works more like adware. So disappointing...
Useful but needs some improvements
by Cybermary on 2018/03/29 13:21
It is very good for basic searches and checking of items for sale and ones buying or watching. Like the way it lets you enlarge the images of the items and the ease w which you can leave feedback. However there are several features I would like to see incorporated in future editions. There is no way in this program to pay for multiple purchases from one seller. It only allows you to pay for items one at a time. Also, as a seller there is no way to invoice multiple sales. The search system could be improved. Presently you have to reset the search filters with each search. I would like it to remember the previous search I did. I like to find out prices realized on items to help in pricing and I sell items mainly in one category. On the laptop version, when I am searching for a batch of items, I set the parameters once - for the category and for completed and it keeps those parameters during the entire setting. However the iPad version reverts back to the program filters after each individual search.
Most anything goes!
by Battersplatter on 2017/11/23 12:33
Many years ago,. eBay was (always) very interesting specifically on the types of things you could purchase that you could not normally find in your own town or city Fast forward to today The process is now so much easier the photographs are spot on and the customer base do you have selling items are great. I will tell you that I tend to buy more things from eBay that I would be going into a brick and mortar store. And of course, Paypal also helpful especially for large ticket items that you may not have exactly have cash for . I really searching on a topic and seeing what offered 💜 So I will using eBay for-small. Toys,jewelry ,anything. The only thing I have concerned with is that I have tried on a few occasions to buy clasps for find jewelry sometimes with diamonds sometimes not but every time I put the gold gym class just for jewelry repair and never and never comes back it seems like there must be many of them out there because you have so many things for other items so I’m hoping that I could get that kind of information at some point because I make jewelry on the side I have spread the word to my other associates about eBay many of the music some people don’t but when they see certain things that I wear or bring in I know it’s from you it’s very nice thank you for your questions today I hope you can take this information and make make eBay a better place and is even now
No longer what it once was
by tropicalflamingo on 2019/01/03 19:53
The eBay I once knew and used years ago is now gone! eBay is now one of the worst sites to purchase/buy anything on. Zero customer service as no one any longer comprehends English (all out sourced). Beyond fraudulent transactions/activity with an unimaginable amount of counterfeit items. Horrible rude/nasty and dishonest sellers. Feedback is totally un-fair (sellers can’t leave negative any longer) etc. Ridiculous holds on PayPal funds for two to three weeks for a $5.00 item! All cases are now automated outcomes (ridiculous). Suspensions and not covered by eBay money back guarantees are a scam! Buyers open cases for exactly that “not as described” but yet buyers are no longer covered for opening “too many” in my particular case, I’ve never opened one up and I have zero money back guarantee and have no clue why. But sellers are continually allowed to keep selling not as described items and nothing happens to them! I could go on and on but basically ebay is now one of the worst sites to shop and sell on and I no longer deal your crappy site, I’ve moved on as there are several better buying and selling platforms out there. You’re not the only one anymore! Us consumers DO HAVE A CHOICE TO LEAVE YOURS.
Not all I’d hoped for
by Jlfreese on 2018/01/12 18:13
I have had to call Ebay repeatedly for issues with this app. It doesn’t keep up in real time with either my selling or the things I have purchased. It can take minutes to hours for things to update in my app unless I manually restart it. If I list an item through the app it does not show up as listed in my menu even though it is live on the classic site and the only way to fix the problem is to turn off my phone and turn it back on! I have tried uninstalling and reinstalling it several times but the problems persist. I have the new iPhone 8 and have talked to apple and my carrier and they assure me that this is an Ebay issue. I even had my phone REPLACED to try and fix the errors! It is a handy app if you want to place a bid but even when you call for help they tell you that you must go to the classic site for any assistance. Now I just use it for alerts. I also don’t like that you cannot contact a seller through the app and must log into the classic site to do this! If they want you to use the classic site even on your phone, why even have an app??? I have called and called to try and get things fixed so maybe writing a review will have some effect!
Watchlist and notifications broken, navigation terrible - used to be good
by bwreviews on 2018/03/08 20:15
This used to be a great easy to use and efficient app years ago, though it is now mostly garbage and an exercise in frustration to use. When the watchlist feature works - that minimally viable product feature is great - though the past couple of versions (Mar 2018) have proven that is not the case! Also when notifications come up that an item is ending soon, opening the notification only takes one to the previous screen or home page within the app! Case in point, the last version available for an old phone of mine on iOS 6 was “Perfect” - though eBay recently remotely disabled the app from use - even though it was working fine! Even better than these 2015+ versions! I buy and sell much less now that the app is so frustrating to use... and there is no way within the app to provide app feedback or get support. When I finally called in to praise the benefits of the old app vs. the tragic issues with the current app... they recorded my comment then did nothing about it — other than soon disabling the “good and perfect working” version of the app I still had running on an old device.
New layout is extremely buggy…
by s.tbn84 on 2017/10/31 06:50
Update: Investigate? Tell you more…? I just explained everything. There’s nothing really more to say. You potentially cost me selling items when the app doesn’t work and the photos I upload of the item aren’t in order and/or are deleted for absolutely no reason. Or also when the ad settings themselves aren’t correct. Read some of these reviews. Seriously. This app is trash and your customer service, is absolute nonsense. So unless you want to refund my seller fees on the ads that have been affected due to this (which I know you’ll never do) then there’s nothing more to say. The new layout is very buggy. Especially when selling an item and setting up the sales ad. After saving your parameters, photos, etc. they like to delete themselves all on their own. For example, photos. I add photos for my product and later go back to change a few or rearrange them and they end up deleted, duplicated or all out of the order I had them in. Never had this issue before. The newest update made for iOS 11 is just BAD. So full of bugs everywhere. Fix the issues or take it back to how it used to be, which worked perfectly and was much more simplified.
Used to be an awesome app.
by All American Dave on 2018/07/11 17:45
Admittedly you have more items for sale than most likely any other site on the www. However you used to include filtering options that allowed you to narrow search results down to very specific items. Seems now you only have a few filter options within your search criteria and then it’s a lot of other BS. Nobody who is looking for something specific wants to have to wade through literally a million offers in order to find what they want. Now you are only allowed to filter in the product category to a very general list, then your filter options you give at the top of the listings to further filter out unwanted stuff, they don’t work. I just did a search and normally in that category was able to use the filters to narrow the search results down to roughly 400 sale offers but on your new system was only able to narrow the results down to 3.99 million! I can see how some of the new options are good, however if you can’t narrow your search down to anything less than 3.99 million no one is going to waste their time with you anymore they will just buy from a regular website!
Needs revision
by requesting fair charges on 2018/11/02 16:26
I sell a few small items most months on eBay. I am frustrated by the automatic re-list ( and re-list fees) that eBay has instituted. Many of my items are small and repeated re-lists eat up the total sale price quickly. Previous to this new policy, I would not er-list items that were not selling. You also should be aware that eBay now charges the same percentage of sellers fee for your SHIPPING as it does for the SELLING price of the item. They explained to me that I am charged that fee to be fair to any buyers who may be overcharged on shipping by dishonest sellers. Really? Am I to believe the “overcharged” buyer is getting a rebate somewhere? My shipping fee is set by eBay based on the size & weight of my item. Yes, I actually weigh and measure when I list. I find that my actual cost to ship is often MORE than the eBay estimate so I eat the extra charge. I was told to add shipping into my sellers fee and offer free shipping—-in that case they still charge the listing fee based on the total, thus I am still paying a fee for the shipping. This is a hidden fee that SHOULD BE CORRECTED.
Clean yet impossible to navigate
by Jonnybraz on 2017/10/26 11:29
Edit: after many improvements the app became mostly usable....only now it’s super unreliable. Listings show in my watch list which have ended and have no messaging until I click them and some listings fail to show in my watch list on my phone but show on desktop. These basic failings are unacceptable. Someone dropped the ball. The new eBay app is impossible. Yes it is impossible. I don't even use it anymore...and I have a high tolerance for pain. From one UI designer to another: hang up he gloves, put her out to pasture, this design may not even be conducive to iteration, it's one of the most frustrating experiences in an app I have ever had. It would be hard to sum up the issues in one review but I think it boils down to navigation and intuitiveness...I often have zero idea of where I am in the app or even how to get back to where I was...just attempting to search for something is a paradox...I stare at the screen begging for something to be clear...I click around and repeat the same mistakes because nothing is intuitive. The old app was slightly dated but at least it was useable. Please start over and focus on usability first, fancy weird navigation second.
Feedback pages never load
by e1337a on 2017/12/10 08:11
When I go to check feedback for a seller, or my own feedback page, it only loads maybe 30% of the time. Most the time it will sit totally blank with the loading icon until it times out. I have tried restarting app to no avail. There was also a pretty big glitch with an item I had listed for sale (an lp record) To customers, the title and specs were that of a completely different record than what I had originally listed and pictured. A record I had never sold before or even looked up. But when I clicked the link to my own item, there it was, a totally different item title than what I had listed, but my pictures and description remained the same. Even in my selling tab, the title looked correct, just when clicked on showed the incorrect information. so customers were very confused as to why the title of record contradicted the photos and description. I had to completely delete and remake the listing. Most of the time I have no issues with the app. The feedback timeout glitch is getting pretty annoying though.
Rating Trends
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All Versions
4.0
1,483,044 total
 5
1,204,339
 4
140,862
 3
58,342
 2
23,362
 1
56,139
Current Version (5.38.0)
5.0
1,220,592 total
 5
1,057,870
 4
100,242
 3
28,391
 2
9,127
 1
24,962
Version History
More...
Keyword Volume Hits KEI Rank
fashion
19.92
89
clothes
17.23
27
15
fash
0.00
20
e
0.00
18
3
save
0.00
18
selling
13.82
12
sell
15.09
10
shopping
21.13
8
1
deal
13.57
3
buy
0.00
2
1
ebay
170
1
bay
0.00
1
electronics
13.86
subasta de carros
0.00
ell
0.00
auction
13.95
more
14.18
spring
17.18