Screenshots
Search Visibility
App name
Lumi by Pampers - Baby Monitor
Description
Best Family Tech CES 2020 - PARENTS magazine Co-developed with leading pediatricians and US parents, Lumi by Pampers™ App works with all of the Lumi by Pampers products including the Smart Baby Monitor and the Complete Sleep kit, to help you help you anticipate your baby’s needs and establish better sleeping, feeding and diaper changing routines. Lumi enables you to get a deeper understanding of your baby’s unique development journey. It’s a complete baby monitoring system that works 24/7, making life simpler for parents while helping babies stay comfortable. Lumi by Pampers™ App works with the all of the Lumi by Pampers products including the Smart Baby Monitor and the Complete Sleep kit - these items can be purchased together as the Ultimate Bundle, or separately. The Lumi Smart Baby Monitor, designed with Logitech, features: Amazing clarity day and night, even when you zoom in with top of the range night vision. 1080p HD, 180 ultra-wide view Continuous background audio lets you hear your baby while using other apps or your screen is locked. Push to talk, so you can talk to your baby and soothe them directly from the App. Monitors room temperature and humidity. Ability to check in on your baby from anywhere using the Lumi App. The Lumi Sleep Kit puts your baby's sleep insights in the palm of your hand, featuring: Automatic sleep tracking 24/7, in and out of nursery and includes daytime naps. All Lumi products have been co-developed with pediatricians, offer no compromise on security with state-of-the-art encryption and 2-factor authentication as well as a 45 day money back satisfaction guarantee. See how your baby is sleeping in an instant, with a complete view of your baby streamed directly to your phone. Lumi also offers helpful content and unique insights about your baby’s individual development journey and direct access to The Wonder Weeks mental development leaps. Replace your baby tracking apps and automate the tracking of their everyday activity with Lumi by Pampers, the single place, to track it all! Your baby deserves good sleep, you deserve peace of mind. Get Lumi by Pampers™ now www.lumibypampers.com
Disappointed.
by Ccc0009784 on 2020/10/15 20:45
While I appreciate that I can now use ear piece with app, I liked it better when I could listen to another app and control the sound while still watching the baby. Now, when I mute volume and use another app, I cannot turn up the sound.
Camera is absolutely awesome... BUT
by Dbo 227689 on 2020/10/09 14:53
Okay here’s the deal, the camera is stunning. Very crisp. Clean. And totally awesome for not a lot of money. I love it. And the ability to view my little one from anywhere is a feature that I adore. But the app itself is making me consider returning this whole setup altogether. The camera also has one issue. Here they are. The camera- It takes up so much bandwidth from my internet that ALL OTHER DEVICES in my house crash. In turn, I cannot have the camera running on a constant feed to view my little one like I was used to from my last camera. I have to quickly view them, and completely close it. The app- The app needs major updating and has serious bugs. It constantly crashes on my iPhone 7plus. The camera constantly fails to load as well when the app does work. There is also a feature that you can see how your child slept that night. This feature only works half the time. I’m very let down by this because for $229 just for the camera, you would think the kinks would be a bit more ironed out. Like I said, I’m considering a full return and going back to less quality video for more reliability.
Great app, but needs some improvements
by mama_Amanda on 2020/09/25 04:00
This app is pretty awesome! The quality of picture is pretty good and you get a good panoramic view of the whole room. My one complaint is that you are not able to log naps or dirty/wet diapers (this is if you don’t have the diaper sensor) while your breastfeeding and the timer is going. It’s those moments when you are sitting there nursing your baby that you have a few moments to be still and in those few moments can log what you need to instead of after the feeding is over, jumping right back into mom mode and most likely forgetting to log nap times and dirty diaper because your not able to log all of it while breastfeeding.
Camera is great, looking forward to using the sensor
by whhm on 2020/09/25 02:11
We are new (expecting) parents, and after trying several monitors out, we decided to go with Lumi, stocking up on diapers in preparation for the baby. While we can’t really test the full product yet, we are immensely impressed with the app and the overall product. I have no doubt the seamless tracking will be a huge relief for us, and help to put us at ease, as new parents. The addition of the Wonder Weeks material was extremely thoughtful, too! Not only having all the data in one place, but knowing how to make sense of it and see emerging patterns sold me. The camera quality is outstanding, although my wife has some issues with the lowest volume setting being too loud on her SE, it sounds great on my iPhone 8. Most importantly, when I raised the issue with customer service, they immediately responded, and let us know a fix is in the works. We can’t wait to do a followup, but I’m so impressed so far! Update: the new update is great!! Sound issues completely fixed :) Ps: this has been such a game changer in the first few months of our Daughter’s life - we change her diapers immediately, and no risk of diaper rash yet, because of Lumi. Wonder Weeks, the sleep and feeding tracking, and the age specific benchmarks have made life so much easier and reassuring for us.
Amazing camera
by MrsChinikaylo2013 on 2020/09/24 12:04
We got this camera to replace our Cocoon Cam after they stopped supporting it. We have not been disappointed! Great, clear picture and the features are great. My only complaint is that the audio on my iPhone 11 Pro is SO QUIET! I can barely hear when the volume is turned all the way up. My husbands phone doesn’t have the same issue but I thought it was worth mentioning.
If I could change one thing..
by Montanss on 2020/09/22 14:19
We really love this monitor and app! It’s so convenient to keep track of feedings & changes (especially for sleep deprived parents). I wish that I could start a timer though on sleep just like you can with nursing. Please add that feature to recording sleep! It’s hard to remember sometimes when exactly my LO fell asleep to when he wakes up. Other wise love and I highly recommend! Video quality is great and we don’t seem to have any issues with sound.
AWESOME!!
by ashriosx on 2020/09/19 03:58
I have had this camera for about a year and i love it. at first i had major issues but with the updates it has greatly improved!! The lumi look back feature which was recently added is a great touch it could use a few touch ups, such as a longer look back feature like 5 mins instead of 1. With the new ios 14 update as well might i suggest creating a picture-in-picture feature so i can watch my baby in the background while doing other things on my phone. OVERALL I LOVE THE APP VERY SIMPLE N EASY. THE WHITE NOISE FEATURE CAN BE TURNED OFF AND WITH MORE FEATURES COMING ITS NOT BAD! i’d give 3.5 stars but i can’t. thank you :)
Doesn’t work half the time
by Ljdimaggio on 2020/08/26 18:44
When I first started using this I had no issues but now it won’t work and there is like a 5 minute lag. So my baby will be screaming and I will hear her through walls before I hear her crying on the monitor. So frustrating.
White background noise and delay
by Prihigashi on 2020/08/19 17:39
Cristal clear video, but it has a white noise in the background that no settings will fix, I wonder if it is the camera mic, and a delay of a couple of seconds always. The noise is a big issue because my baby will fuss hungry for 20 min if you let him before crying out loud if he does it, he doesn’t cry easily, and I can’t hear the grunting the noise won’t allow me.
Returning immediately. PLEASE READ.
by deshies on 2020/08/18 03:56
First I want to start by saying I was really excited about this camera and the fact that I could still have the sound on with my phone locked. That being said, it stopped working the same day I got it in the middle of the night and now can’t connect to the camera. No matter how many times I tried to close the app and reopen to connect it won’t. I deleted the camera and tried to set it up again and everything and to no avail it did not work. My baby is sleeping, I can’t just reconfigure in the middle of the night once an hour. My $35 camera has a clearer picture (even when you zoom it it’s not fuzzy like this camera), always works (with or without WiFi), has motion tracking, and sends me notifications, I can take videos and pictures of him while the camera is on, and I can speak to him with the microphone. The only reason I considered another camera was because I have to have my screen on and the app open to hear him. Now I know that’s a small price to pay. I’ll be calling customer service to get my return authorized immediately. If you could fix this problem I would consider keeping the camera. Pampers has decent diapers but they fell short on this. Update: I called customer service to return my camera. The woman was perfectly nice, but I was forced to spend 15 minutes doing all the things to make it work (that I already tried about 10 times) for her to tell me it sounds like I got a defective camera. She offered to send me another camera which would take 5-7 business days to arrive. Additionally, I would obviously need to send the defective equipment back. So I ask about the 45-day money back guarantee, if I were to receive another defective camera is it all still based on the purchase date of this first defective one and she said yes. So buyers beware. I opted for a refund instead. I will update if and when I get my refund. Update #2: So I only got my refund because I was constantly tracking the camera package I sent back. I noticed it was placed on hold at the post office near where they were to receive it. It said, “Package on hold by customer request.” I reached out to Lumi to ask why this was the case and at first they tried to tell me I was the customer and I did that. The rep then said she would look into it. It turned out that THEY PUT IT ON HOLD. Yeah, funny since it’s a 45-day guarantee as long as they receive it and inspect it in that window.... they ended up just refunding me without the package but it took me reaching out.
Great Camera and Features- just needs a few convenience changes
by YeWest_is_da_man on 2020/07/24 15:50
Me and My wife absolutely love this Baby Camera- it has great picture quality, automatically switches between Daytime and Night Mode (not sure if it sense the amount of sunlight or if it’s set up to a timer that knows Dawn/Dusk times?), and the little touches of seeing all the information (sleep timer, last nursed, last diaper change, etc) on the screen while having the camera on is nice! The Features of the App are great as well, although a few things could be improved on: 1) The timer features. I like the timer feature during nursery, it really helps my wife out by knowing how long she’s fed on each side, and what side she last started on and needs to start on for the current feeding. The only thing is while you have it running, you can’t back out of it- so say you wanted to log your diaper and sleep time for your baby, but you forgot to do it or didn’t have time to do it...now you have to wait until you are done feeding. With the sleep recorder- I wish that there was a timer similar to the feeding timer, or some other method to record the sleep time. As it currently stands- you can’t add anything until your baby is awake and then you have to try and remember what time he/she went to sleep finally beforehand, and record it. Say it’s 5 am, your baby finally went to sleep, and you want to say that they will sleep around 2 or 3 hours, so you want to set it for 7:30 am, and then change it accordingly- well, the feature doesn’t allow you to set the beginning time and then pick an end time... it just doesn’t accept a future time at all. So a timer or way to set your projected sleep routine and then being able to edit it after the fact would help out...because my wife doesn’t even try to track the sleep because she can’t remember it in between all the other things she’s doing and trying to keep track of. 2) The sound bug whenever you put your phone on or take it off the charger. I have an IPhone X, and whenever I plug in or unplug the phone, there is this bug where if you have the camera already up...it cuts into the camera sound and slightly lowers it, and then it just stays low. So you have to either remember to plug it in to charge BEFORE logging on to the camera...or you have to close out of the camera, and then log back on to it, and the sound is normal. 3) Diaper tracking. I love this feature a lot, it’s probably my favorite feature of the app. Unfortunately, the feature wants to sell you on their little tracker device that you have to buy separately, and the special diapers specially made for said tracker. I assume this is the only way that the diaper tracker actually updates with any information for you. (Unlike the sleep and feeding tracker, which uses your recorded info and displays it for you to see.) We have used the app for about a month and a half and the Diaper tracker- which is supposed to display when your last diaper change was, and whether it was Wet, Dirty, or Both- has yet to display that information on screen, from all the diaper changes we’ve been logging. So we can go in to the specific section and see everything there, but on the main screen/camera display, it doesn’t show up. That’s my biggest negative about the app, this feature being locked behind their other products you need to pay for, in order for it to record and work properly.
Crashes ALL THE TIME
by annaranae1597 on 2020/07/22 17:57
What’s the point of spending $200 on a baby monitor to connect to your phone if the app is going to just crash every single night? It automatically shuts off after it’s been on for so long. Why? Do they think people aren’t going to use it at night? It’s a complete waste of money.
System not compatible with iPhone yet!!
by Justin957 on 2020/07/11 18:55
This system does NOT work for multiple parents access yet. I called their customer service today and was told that it is only Android compatible currently. Beware before you order!
Camera is amazing, but...
by Superfun8899 on 2020/06/18 14:23
The background noise is so loud, almost like white noise, that it drowns out baby’s sounds. If you turn down the volume you get rid of the background noise but can’t hear baby at all. If you turn it up all you can hear is the background noise. The monitor also doesn’t seem to have sound or motion detection. Hopefully there is an update to address these issues soon because we love it otherwise. I love the 180 degree angle and that you can zoom in and still have the same great quality picture. Even the night vision quality is amazing....we can actually see baby blink! The sound is the only issue for us. It would be awesome if it would go silent until it detects movement or sound then turn the screen on or at least start projecting sound when it’s detected. We are using iPhone 11 Pro Max and Samsung Galaxy Note 10.
Needs work
by deserey18 on 2020/06/05 11:46
Loved this monitor at first. It has great potential, but a while after using it constantly needs to be reset for some reason. I also have an IPhone XR and it takes a while for the monitor to show video feed every time I open the app. I have to “enable video” or “retry” several times for the live feed to start showing which is inconvenient. Definitely has some bug issues that need to be fixed.
Camera is great, App needs some work
by d4ktr4in on 2020/05/18 17:23
Loving the camera so far (much better than the Hubble Hugo), but a few app issues: - the lowest volume setting is WAY too loud, especially since our baby sleeps with a white noise machine. (#1 biggest issue!) - volume control is buggy on iPhone 8 and typically requires a force close and restart of the app - when viewing video feed in the default window, turning the phone to landscape should put the video into full screen landscape - when viewing video in landscape, if you rotate the phone the image does not flip. This makes using the phone while charging somewhat cumbersome - in-app feedback channel is lacking; would rather submit these to the developers directly from the app than leave in a review like this
humidity sensor and room temperature
by arkansas-manu on 2020/05/15 01:13
I am facing an issue with the Lumi by pampers that the humidity sensor and temperature is not working and displaying on the screen. Any help would be appreciated. We tried a couple of things and searched in internet but no information about this.
Sound keeps cutting out and video speeds up to make up for it?
by AlisaYo on 2020/03/29 08:47
This monitor was a godsend at first, now that I’ve had it for over a week or two, the sound in the app will cut out and then speed up to make up for the lost time. I’ve tried on cellular and WiFi and same issues. Could be a great monitor down the line the the bugs ARE NOT out yet! Please update!
Monitor Only review
by AHerod on 2020/03/04 22:51
I purchased the Lumi to replace the Owlet camera that we were trying to use in our son’s nursery. The Owlet had excellent customer service, but the video and audio wasn’t reliable, so that’s what led us to Lumi. Within the first three days of having the Lumi, we had to do a full reset several times- and within the first week we needed to do more of the same. The full reset requires you to be by the camera, which isn’t convenient when you’re trying to troubleshoot something that’s mounted above your sleeping baby. Customer service reps were always nice, but were only helpful the first time. After that we were asked for our information to receive a call back, which we only received one time, several days later. I missed the call, and called the number right back and again had to leave my information for another return call which as of this moment hasn’t happened. I called again tonight and left my information again, asking for instructions on how to return the monitor. I have already taken it off the wall (which I now have to repair) and it is packed in its original packaging, ready to go. Please instruct me on any other information I need in order to return the product and receive my full refund. I understand that new products sometimes have a training wheels period to go through, and that’s understandable. The product was great for the first night (the only night it worked without any hiccups) but the lack of customer service follow through is disappointing at best- especially for a product at this price point.
User Friendly and Comprehensive
by L_Harsh on 2020/01/28 15:22
As a first time mom, this app has made my life so easy and put my worries to rest! It gives you the ability to track sleep, eating, and diaper changes and provides you with an overview of the day to create a customized schedule. It allows me to stay on schedule with nursing and nap time without having to put extra work or thought into it.
Easy to use
by Kcon_tweet on 2020/01/25 06:22
I love this product and especially this app. It is user-friendly and informative. I love that I can use the monitor of feeding feature and it can run in the background when I use other apps.
Comprehensive & Easy to Navigate
by Working NJ Mom on 2020/01/22 18:24
The Lumi is a comprehensive system used to track baby’s diaper, sleep, feeding, and activity. The high definition video camera allows us to monitor our baby conveniently through this easy to navigate app. Through the app is is possible to give temporary access to grandparents and other caregivers so that all people who care for your baby can stay connected and on top of baby’s needs. I love that I can easily check through the app the last time our baby napped or was fed while I was away from him. We also found it very convenient to check the status of our baby’s diaper without having to disturb him. The application sends notifications directly to both of us and my phone when baby is very wet which has helped us avoid diaper rash completely with our newest addition. During appointments with our pediatrician the Lumi app made it easy to answer specific questions about number of wet and dirty diapers, feeding, and sleep schedules. I am sure that the system would be especially helpful when tracking a sick child. The app also contains The Wonder Weeks which describes the ten leaps in a baby’s mental development. The app provides information about how a baby’s view of the world changes as they grow and provides information about new skills to look out for and suggestions for how to further develop the new skills during each leap. We have found the app to be extremely helpful to track and help establish and change routines based on patterns our baby is setting. The app is so easy to navigate. A must have system!
Lacking Audio, Atrocious Customer Service
by Frugal asssasin on 2019/12/22 19:05
My problem with this is that the audio won’t play in background of another audio source like audible, podcast etc the way Nanit will However as I’m trying to return it I’ve learned that to do so I’ll have to carry two large boxes to the post office and ship them back myself. The last thing you want to take time to do with a newborn at home and something pretty much no company I’ve bought something online has made me do in years If p&g wants to make the move to DTC they’ve got some work to do
Lumi is cool
by Kammerert iTunes on 2019/11/20 23:55
Great idea and very useful.
Just what I was looking for!
by MomToAandF on 2019/11/20 14:24
Lumi makes my life SO much easier! With a new baby there’s way too much to keep track of, and all of the apps out there were so difficult to use and confusing. Lumi tracks all the crucial information, I know exactly how much my baby’s eating, sleeping and dirty diapers he’s had— and even lets me know if I need to change him. It couldn’t be easier to use, and it looks pretty nice too. The baby monitor is also amazing, I’ve never had any of the connectivity issues I’ve heard about from other monitors or baby devices. I would never have a baby without Lumi again, it’s put my mind at ease, saved me so much time, and kept my baby healthy, safe, and dry!!
Camera is amazing, but...
by Superfun8899 on 2020/06/18 14:23
The background noise is so loud, almost like white noise, that it drowns out baby’s sounds. If you turn down the volume you get rid of the background noise but can’t hear baby at all. If you turn it up all you can hear is the background noise. The monitor also doesn’t seem to have sound or motion detection. Hopefully there is an update to address these issues soon because we love it otherwise. I love the 180 degree angle and that you can zoom in and still have the same great quality picture. Even the night vision quality is amazing....we can actually see baby blink! The sound is the only issue for us. It would be awesome if it would go silent until it detects movement or sound then turn the screen on or at least start projecting sound when it’s detected. We are using iPhone 11 Pro Max and Samsung Galaxy Note 10.
Camera is great, looking forward to using the sensor
by whhm on 2020/09/25 02:11
We are new (expecting) parents, and after trying several monitors out, we decided to go with Lumi, stocking up on diapers in preparation for the baby. While we can’t really test the full product yet, we are immensely impressed with the app and the overall product. I have no doubt the seamless tracking will be a huge relief for us, and help to put us at ease, as new parents. The addition of the Wonder Weeks material was extremely thoughtful, too! Not only having all the data in one place, but knowing how to make sense of it and see emerging patterns sold me. The camera quality is outstanding, although my wife has some issues with the lowest volume setting being too loud on her SE, it sounds great on my iPhone 8. Most importantly, when I raised the issue with customer service, they immediately responded, and let us know a fix is in the works. We can’t wait to do a followup, but I’m so impressed so far! Update: the new update is great!! Sound issues completely fixed :) Ps: this has been such a game changer in the first few months of our Daughter’s life - we change her diapers immediately, and no risk of diaper rash yet, because of Lumi. Wonder Weeks, the sleep and feeding tracking, and the age specific benchmarks have made life so much easier and reassuring for us.
Great app, but needs some improvements
by mama_Amanda on 2020/09/25 04:00
This app is pretty awesome! The quality of picture is pretty good and you get a good panoramic view of the whole room. My one complaint is that you are not able to log naps or dirty/wet diapers (this is if you don’t have the diaper sensor) while your breastfeeding and the timer is going. It’s those moments when you are sitting there nursing your baby that you have a few moments to be still and in those few moments can log what you need to instead of after the feeding is over, jumping right back into mom mode and most likely forgetting to log nap times and dirty diaper because your not able to log all of it while breastfeeding.
Just what I was looking for!
by MomToAandF on 2019/11/20 14:24
Lumi makes my life SO much easier! With a new baby there’s way too much to keep track of, and all of the apps out there were so difficult to use and confusing. Lumi tracks all the crucial information, I know exactly how much my baby’s eating, sleeping and dirty diapers he’s had— and even lets me know if I need to change him. It couldn’t be easier to use, and it looks pretty nice too. The baby monitor is also amazing, I’ve never had any of the connectivity issues I’ve heard about from other monitors or baby devices. I would never have a baby without Lumi again, it’s put my mind at ease, saved me so much time, and kept my baby healthy, safe, and dry!!
Camera is absolutely awesome... BUT
by Dbo 227689 on 2020/10/09 14:53
Okay here’s the deal, the camera is stunning. Very crisp. Clean. And totally awesome for not a lot of money. I love it. And the ability to view my little one from anywhere is a feature that I adore. But the app itself is making me consider returning this whole setup altogether. The camera also has one issue. Here they are. The camera- It takes up so much bandwidth from my internet that ALL OTHER DEVICES in my house crash. In turn, I cannot have the camera running on a constant feed to view my little one like I was used to from my last camera. I have to quickly view them, and completely close it. The app- The app needs major updating and has serious bugs. It constantly crashes on my iPhone 7plus. The camera constantly fails to load as well when the app does work. There is also a feature that you can see how your child slept that night. This feature only works half the time. I’m very let down by this because for $229 just for the camera, you would think the kinks would be a bit more ironed out. Like I said, I’m considering a full return and going back to less quality video for more reliability.
If I could change one thing..
by Montanss on 2020/09/22 14:19
We really love this monitor and app! It’s so convenient to keep track of feedings & changes (especially for sleep deprived parents). I wish that I could start a timer though on sleep just like you can with nursing. Please add that feature to recording sleep! It’s hard to remember sometimes when exactly my LO fell asleep to when he wakes up. Other wise love and I highly recommend! Video quality is great and we don’t seem to have any issues with sound.
AWESOME!!
by ashriosx on 2020/09/19 03:58
I have had this camera for about a year and i love it. at first i had major issues but with the updates it has greatly improved!! The lumi look back feature which was recently added is a great touch it could use a few touch ups, such as a longer look back feature like 5 mins instead of 1. With the new ios 14 update as well might i suggest creating a picture-in-picture feature so i can watch my baby in the background while doing other things on my phone. OVERALL I LOVE THE APP VERY SIMPLE N EASY. THE WHITE NOISE FEATURE CAN BE TURNED OFF AND WITH MORE FEATURES COMING ITS NOT BAD! i’d give 3.5 stars but i can’t. thank you :)
Camera is great, App needs some work
by d4ktr4in on 2020/05/18 17:23
Loving the camera so far (much better than the Hubble Hugo), but a few app issues: - the lowest volume setting is WAY too loud, especially since our baby sleeps with a white noise machine. (#1 biggest issue!) - volume control is buggy on iPhone 8 and typically requires a force close and restart of the app - when viewing video feed in the default window, turning the phone to landscape should put the video into full screen landscape - when viewing video in landscape, if you rotate the phone the image does not flip. This makes using the phone while charging somewhat cumbersome - in-app feedback channel is lacking; would rather submit these to the developers directly from the app than leave in a review like this
Amazing camera
by MrsChinikaylo2013 on 2020/09/24 12:04
We got this camera to replace our Cocoon Cam after they stopped supporting it. We have not been disappointed! Great, clear picture and the features are great. My only complaint is that the audio on my iPhone 11 Pro is SO QUIET! I can barely hear when the volume is turned all the way up. My husbands phone doesn’t have the same issue but I thought it was worth mentioning.
User Friendly and Comprehensive
by L_Harsh on 2020/01/28 15:22
As a first time mom, this app has made my life so easy and put my worries to rest! It gives you the ability to track sleep, eating, and diaper changes and provides you with an overview of the day to create a customized schedule. It allows me to stay on schedule with nursing and nap time without having to put extra work or thought into it.
Great Camera and Features- just needs a few convenience changes
by YeWest_is_da_man on 2020/07/24 15:50
Me and My wife absolutely love this Baby Camera- it has great picture quality, automatically switches between Daytime and Night Mode (not sure if it sense the amount of sunlight or if it’s set up to a timer that knows Dawn/Dusk times?), and the little touches of seeing all the information (sleep timer, last nursed, last diaper change, etc) on the screen while having the camera on is nice! The Features of the App are great as well, although a few things could be improved on: 1) The timer features. I like the timer feature during nursery, it really helps my wife out by knowing how long she’s fed on each side, and what side she last started on and needs to start on for the current feeding. The only thing is while you have it running, you can’t back out of it- so say you wanted to log your diaper and sleep time for your baby, but you forgot to do it or didn’t have time to do it...now you have to wait until you are done feeding. With the sleep recorder- I wish that there was a timer similar to the feeding timer, or some other method to record the sleep time. As it currently stands- you can’t add anything until your baby is awake and then you have to try and remember what time he/she went to sleep finally beforehand, and record it. Say it’s 5 am, your baby finally went to sleep, and you want to say that they will sleep around 2 or 3 hours, so you want to set it for 7:30 am, and then change it accordingly- well, the feature doesn’t allow you to set the beginning time and then pick an end time... it just doesn’t accept a future time at all. So a timer or way to set your projected sleep routine and then being able to edit it after the fact would help out...because my wife doesn’t even try to track the sleep because she can’t remember it in between all the other things she’s doing and trying to keep track of. 2) The sound bug whenever you put your phone on or take it off the charger. I have an IPhone X, and whenever I plug in or unplug the phone, there is this bug where if you have the camera already up...it cuts into the camera sound and slightly lowers it, and then it just stays low. So you have to either remember to plug it in to charge BEFORE logging on to the camera...or you have to close out of the camera, and then log back on to it, and the sound is normal. 3) Diaper tracking. I love this feature a lot, it’s probably my favorite feature of the app. Unfortunately, the feature wants to sell you on their little tracker device that you have to buy separately, and the special diapers specially made for said tracker. I assume this is the only way that the diaper tracker actually updates with any information for you. (Unlike the sleep and feeding tracker, which uses your recorded info and displays it for you to see.) We have used the app for about a month and a half and the Diaper tracker- which is supposed to display when your last diaper change was, and whether it was Wet, Dirty, or Both- has yet to display that information on screen, from all the diaper changes we’ve been logging. So we can go in to the specific section and see everything there, but on the main screen/camera display, it doesn’t show up. That’s my biggest negative about the app, this feature being locked behind their other products you need to pay for, in order for it to record and work properly.
Needs work
by deserey18 on 2020/06/05 11:46
Loved this monitor at first. It has great potential, but a while after using it constantly needs to be reset for some reason. I also have an IPhone XR and it takes a while for the monitor to show video feed every time I open the app. I have to “enable video” or “retry” several times for the live feed to start showing which is inconvenient. Definitely has some bug issues that need to be fixed.
Lacking Audio, Atrocious Customer Service
by Frugal asssasin on 2019/12/22 19:05
My problem with this is that the audio won’t play in background of another audio source like audible, podcast etc the way Nanit will However as I’m trying to return it I’ve learned that to do so I’ll have to carry two large boxes to the post office and ship them back myself. The last thing you want to take time to do with a newborn at home and something pretty much no company I’ve bought something online has made me do in years If p&g wants to make the move to DTC they’ve got some work to do
White background noise and delay
by Prihigashi on 2020/08/19 17:39
Cristal clear video, but it has a white noise in the background that no settings will fix, I wonder if it is the camera mic, and a delay of a couple of seconds always. The noise is a big issue because my baby will fuss hungry for 20 min if you let him before crying out loud if he does it, he doesn’t cry easily, and I can’t hear the grunting the noise won’t allow me.
Easy to use
by Kcon_tweet on 2020/01/25 06:22
I love this product and especially this app. It is user-friendly and informative. I love that I can use the monitor of feeding feature and it can run in the background when I use other apps.
Sound keeps cutting out and video speeds up to make up for it?
by AlisaYo on 2020/03/29 08:47
This monitor was a godsend at first, now that I’ve had it for over a week or two, the sound in the app will cut out and then speed up to make up for the lost time. I’ve tried on cellular and WiFi and same issues. Could be a great monitor down the line the the bugs ARE NOT out yet! Please update!
Doesn’t work half the time
by Ljdimaggio on 2020/08/26 18:44
When I first started using this I had no issues but now it won’t work and there is like a 5 minute lag. So my baby will be screaming and I will hear her through walls before I hear her crying on the monitor. So frustrating.
Crashes ALL THE TIME
by annaranae1597 on 2020/07/22 17:57
What’s the point of spending $200 on a baby monitor to connect to your phone if the app is going to just crash every single night? It automatically shuts off after it’s been on for so long. Why? Do they think people aren’t going to use it at night? It’s a complete waste of money.
Disappointed.
by Ccc0009784 on 2020/10/15 20:45
While I appreciate that I can now use ear piece with app, I liked it better when I could listen to another app and control the sound while still watching the baby. Now, when I mute volume and use another app, I cannot turn up the sound.
humidity sensor and room temperature
by arkansas-manu on 2020/05/15 01:13
I am facing an issue with the Lumi by pampers that the humidity sensor and temperature is not working and displaying on the screen. Any help would be appreciated. We tried a couple of things and searched in internet but no information about this.
Comprehensive & Easy to Navigate
by Working NJ Mom on 2020/01/22 18:24
The Lumi is a comprehensive system used to track baby’s diaper, sleep, feeding, and activity. The high definition video camera allows us to monitor our baby conveniently through this easy to navigate app. Through the app is is possible to give temporary access to grandparents and other caregivers so that all people who care for your baby can stay connected and on top of baby’s needs. I love that I can easily check through the app the last time our baby napped or was fed while I was away from him. We also found it very convenient to check the status of our baby’s diaper without having to disturb him. The application sends notifications directly to both of us and my phone when baby is very wet which has helped us avoid diaper rash completely with our newest addition. During appointments with our pediatrician the Lumi app made it easy to answer specific questions about number of wet and dirty diapers, feeding, and sleep schedules. I am sure that the system would be especially helpful when tracking a sick child. The app also contains The Wonder Weeks which describes the ten leaps in a baby’s mental development. The app provides information about how a baby’s view of the world changes as they grow and provides information about new skills to look out for and suggestions for how to further develop the new skills during each leap. We have found the app to be extremely helpful to track and help establish and change routines based on patterns our baby is setting. The app is so easy to navigate. A must have system!
Lumi is cool
by Kammerert iTunes on 2019/11/20 23:55
Great idea and very useful.
Monitor Only review
by AHerod on 2020/03/04 22:51
I purchased the Lumi to replace the Owlet camera that we were trying to use in our son’s nursery. The Owlet had excellent customer service, but the video and audio wasn’t reliable, so that’s what led us to Lumi. Within the first three days of having the Lumi, we had to do a full reset several times- and within the first week we needed to do more of the same. The full reset requires you to be by the camera, which isn’t convenient when you’re trying to troubleshoot something that’s mounted above your sleeping baby. Customer service reps were always nice, but were only helpful the first time. After that we were asked for our information to receive a call back, which we only received one time, several days later. I missed the call, and called the number right back and again had to leave my information for another return call which as of this moment hasn’t happened. I called again tonight and left my information again, asking for instructions on how to return the monitor. I have already taken it off the wall (which I now have to repair) and it is packed in its original packaging, ready to go. Please instruct me on any other information I need in order to return the product and receive my full refund. I understand that new products sometimes have a training wheels period to go through, and that’s understandable. The product was great for the first night (the only night it worked without any hiccups) but the lack of customer service follow through is disappointing at best- especially for a product at this price point.
Returning immediately. PLEASE READ.
by deshies on 2020/08/18 03:56
First I want to start by saying I was really excited about this camera and the fact that I could still have the sound on with my phone locked. That being said, it stopped working the same day I got it in the middle of the night and now can’t connect to the camera. No matter how many times I tried to close the app and reopen to connect it won’t. I deleted the camera and tried to set it up again and everything and to no avail it did not work. My baby is sleeping, I can’t just reconfigure in the middle of the night once an hour. My $35 camera has a clearer picture (even when you zoom it it’s not fuzzy like this camera), always works (with or without WiFi), has motion tracking, and sends me notifications, I can take videos and pictures of him while the camera is on, and I can speak to him with the microphone. The only reason I considered another camera was because I have to have my screen on and the app open to hear him. Now I know that’s a small price to pay. I’ll be calling customer service to get my return authorized immediately. If you could fix this problem I would consider keeping the camera. Pampers has decent diapers but they fell short on this. Update: I called customer service to return my camera. The woman was perfectly nice, but I was forced to spend 15 minutes doing all the things to make it work (that I already tried about 10 times) for her to tell me it sounds like I got a defective camera. She offered to send me another camera which would take 5-7 business days to arrive. Additionally, I would obviously need to send the defective equipment back. So I ask about the 45-day money back guarantee, if I were to receive another defective camera is it all still based on the purchase date of this first defective one and she said yes. So buyers beware. I opted for a refund instead. I will update if and when I get my refund. Update #2: So I only got my refund because I was constantly tracking the camera package I sent back. I noticed it was placed on hold at the post office near where they were to receive it. It said, “Package on hold by customer request.” I reached out to Lumi to ask why this was the case and at first they tried to tell me I was the customer and I did that. The rep then said she would look into it. It turned out that THEY PUT IT ON HOLD. Yeah, funny since it’s a 45-day guarantee as long as they receive it and inspect it in that window.... they ended up just refunding me without the package but it took me reaching out.
System not compatible with iPhone yet!!
by Justin957 on 2020/07/11 18:55
This system does NOT work for multiple parents access yet. I called their customer service today and was told that it is only Android compatible currently. Beware before you order!
Rating Trends
1,0,1,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,1,1,0,0,1,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,1,1,0,0,0,0,0,0,0,1,0,0,2,1,1,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,1,0,0
All Versions
4.0
52 total
 5
29
 4
8
 3
5
 2
4
 1
6
Current Version (1.5.0)
4.0
52 total
 5
29
 4
8
 3
5
 2
4
 1
6
Version History
More...