Screenshots
Search Visibility
App name
DLC Mobile
Description
With the DLC mobile app, you can securely access your account, make a payment, or view and report outages in your area - all from the convenience of your mobile device! • Easily schedule payments, enroll in AutoPay, or make same-day payments via Western Union. • View a map of outages in your area, or report an outage at the touch of a button. • Track your usage to stay up-to-date on your energy consumption. • Receive prompt customer service via our built-in “Contact Us” feature.
Crashes
by Jacquilogan on 2020/01/08 22:36
Every time I try to go into this app it says “error. Something went wrong.” Can’t even use this app.
Working fine in latest version.
by HiteshThacker on 2019/11/10 02:41
Able to log in successfully and made payment.
Miracles reborn
by Djdnskosjwheb on 2019/10/19 18:55
This is literally the greatest app I have ever used. Especially in relation to Duquesne Light related matters. They say lightning doesn’t strike in the same place twice. I disagree because I feel electric every time I open this app. Nothing energizes me more than using this app.
Doesn’t work
by JennYuuka on 2019/09/24 19:18
Still doesn’t work. I can’t even get to the log in screen. All it says is an error has occurred. Dumb app i wish I could give this 0 stars I don’t know why theres 2 apps. The one i been using for years doesn’t work anymore so I downloaded this one and this still doesn’t work. The website is crap to use on both computer and mobile device. Fix all of this nonsense. F -
Worked great until my other account showed
by Robbis on 2019/09/19 01:38
Now it opens and force closes. In a loop. Need some help here guys Seemed to be a issue across both the app and web. All good now !!!!!
App Crashes Constantly!!!
by Breannaa_20 on 2019/08/24 13:48
The old app worked fine! Since downloading the new DC app and working thru login issues, the app closes EVERYTIME I try to login! I’ve even deleted the app and reinstalled it a couple of times!!!
Have to sign up for Western Union Wallet to use
by All Nicknames are taken 5 on 2019/08/23 23:11
Why do I have to sign up for yet another service just to use your app. Sign up for a DL account then have to sign up for another account. And please put a pin instead of a login every time. Also, hire new UX people. This app is getting deleted.
Crap
by ravshsn on 2019/08/06 01:13
Doesnt work properly, change you mobile app Dev’s and Qa’s please!!!
Terrible
by Radical512 on 2019/07/31 21:20
The old app worked fine. This one crashes every time I enter my password. Ain’t nobody got time for that.
Won’t open
by cappyjr on 2019/06/06 00:17
I touch the icon, it starts to open, then immediately closes. If I restart the phone it works—once.
Can’t login with account number
by mononga111 on 2019/05/30 14:21
I’ve never been able to login with my username and password because it never emails me the reset link. You used to be able to login with your account number and zip code, but they have removed that functionality, so I can’t use their website or app anymore, which was how I paid my bill. Duquesne Lights system is the worst.
UNABLE TO LOG IN
by jtwilliams.65 on 2019/05/17 15:59
I used the old app for over a year. It was GREAT. I deleted it as instructed from Duquesne Light email and installed “this” new app. I cannot log in to use it. My password is correct because I can log into the Duquesne Light Website. PLEASE FIX THIS APP so I can convieniently pay my bill.
Just what I needed
by malavite on 2019/05/06 16:05
I love that I just use my same creds as the website and all the same functionality is here. Also love that I can log in with my fingerprint.
Awful
by geb1963 on 2019/05/04 13:35
Might be a nice app if you could log in.
Username/password
by R&B_Kat on 2019/05/03 18:24
Username and password isn’t working. Never had this problem with the old app. 🤷‍♂️
Same issues as old app
by MsMarie💚 on 2019/05/02 23:01
Can’t log on. Can’t make payments
Can’t log in
by bonnie6902 on 2019/05/01 07:47
I deleted the old version and downloaded the new version and now I can’t log in. It’s accepting my username but not my password. I requested to have a new password sent to my email and I still haven’t received anything. Please fix
Need help with new app!!
by Special nurse on 2019/04/30 19:33
I had previously uninstalled the old DLC app and was looking forward to the new and improved app. It will accept my user name but keeps stating an error in creating a password. I was to receive an email to help me create a new one but alas... nothing! Can you advise on this matter??
Great App
by islam roni on 2019/04/29 18:54
This app is awesome, now I can pay my bill fast and easy way. Thanks Duquesne light company for such a great app. 🙂
Rating Trends
0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0
All Versions
3.0
51 total
 5
24
 4
1
 3
0
 2
1
 1
25
Current Version (1.15)
3.0
51 total
 5
24
 4
1
 3
0
 2
1
 1
25
Version History
More...
Screenshots
Search Visibility
App name
DLC Mobile
Description
With the DLC mobile app, you can securely access your account, make a payment, or view and report outages in your area - all from the convenience of your mobile device! • Easily schedule payments, enroll in AutoPay, or make same-day payments via Western Union. • View a map of outages in your area, or report an outage at the touch of a button. • Track your usage to stay up-to-date on your energy consumption. • Receive prompt customer service via our built-in “Contact Us” feature.
Crashes
by Jacquilogan on 2020/01/08 22:36
Every time I try to go into this app it says “error. Something went wrong.” Can’t even use this app.
Working fine in latest version.
by HiteshThacker on 2019/11/10 02:41
Able to log in successfully and made payment.
Miracles reborn
by Djdnskosjwheb on 2019/10/19 18:55
This is literally the greatest app I have ever used. Especially in relation to Duquesne Light related matters. They say lightning doesn’t strike in the same place twice. I disagree because I feel electric every time I open this app. Nothing energizes me more than using this app.
Doesn’t work
by JennYuuka on 2019/09/24 19:18
Still doesn’t work. I can’t even get to the log in screen. All it says is an error has occurred. Dumb app i wish I could give this 0 stars I don’t know why theres 2 apps. The one i been using for years doesn’t work anymore so I downloaded this one and this still doesn’t work. The website is crap to use on both computer and mobile device. Fix all of this nonsense. F -
Worked great until my other account showed
by Robbis on 2019/09/19 01:38
Now it opens and force closes. In a loop. Need some help here guys Seemed to be a issue across both the app and web. All good now !!!!!
App Crashes Constantly!!!
by Breannaa_20 on 2019/08/24 13:48
The old app worked fine! Since downloading the new DC app and working thru login issues, the app closes EVERYTIME I try to login! I’ve even deleted the app and reinstalled it a couple of times!!!
Have to sign up for Western Union Wallet to use
by All Nicknames are taken 5 on 2019/08/23 23:11
Why do I have to sign up for yet another service just to use your app. Sign up for a DL account then have to sign up for another account. And please put a pin instead of a login every time. Also, hire new UX people. This app is getting deleted.
Crap
by ravshsn on 2019/08/06 01:13
Doesnt work properly, change you mobile app Dev’s and Qa’s please!!!
Terrible
by Radical512 on 2019/07/31 21:20
The old app worked fine. This one crashes every time I enter my password. Ain’t nobody got time for that.
Won’t open
by cappyjr on 2019/06/06 00:17
I touch the icon, it starts to open, then immediately closes. If I restart the phone it works—once.
Can’t login with account number
by mononga111 on 2019/05/30 14:21
I’ve never been able to login with my username and password because it never emails me the reset link. You used to be able to login with your account number and zip code, but they have removed that functionality, so I can’t use their website or app anymore, which was how I paid my bill. Duquesne Lights system is the worst.
UNABLE TO LOG IN
by jtwilliams.65 on 2019/05/17 15:59
I used the old app for over a year. It was GREAT. I deleted it as instructed from Duquesne Light email and installed “this” new app. I cannot log in to use it. My password is correct because I can log into the Duquesne Light Website. PLEASE FIX THIS APP so I can convieniently pay my bill.
Just what I needed
by malavite on 2019/05/06 16:05
I love that I just use my same creds as the website and all the same functionality is here. Also love that I can log in with my fingerprint.
Awful
by geb1963 on 2019/05/04 13:35
Might be a nice app if you could log in.
Username/password
by R&B_Kat on 2019/05/03 18:24
Username and password isn’t working. Never had this problem with the old app. 🤷‍♂️
Same issues as old app
by MsMarie💚 on 2019/05/02 23:01
Can’t log on. Can’t make payments
Can’t log in
by bonnie6902 on 2019/05/01 07:47
I deleted the old version and downloaded the new version and now I can’t log in. It’s accepting my username but not my password. I requested to have a new password sent to my email and I still haven’t received anything. Please fix
Need help with new app!!
by Special nurse on 2019/04/30 19:33
I had previously uninstalled the old DLC app and was looking forward to the new and improved app. It will accept my user name but keeps stating an error in creating a password. I was to receive an email to help me create a new one but alas... nothing! Can you advise on this matter??
Great App
by islam roni on 2019/04/29 18:54
This app is awesome, now I can pay my bill fast and easy way. Thanks Duquesne light company for such a great app. 🙂
Rating Trends
0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0
All Versions
3.0
51 total
 5
24
 4
1
 3
0
 2
1
 1
25
Current Version (1.15)
3.0
51 total
 5
24
 4
1
 3
0
 2
1
 1
25
Version History
More...