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App name
WooCommerce
Description
Manage your business on the go with the WooCommerce Mobile App. Create products, process orders, and keep an eye on key stats in real-time. ADD PRODUCTS Create, group, and publish products directly from your iPhone or iPad. Capture your creativity in the moment – turn your ideas into products in seconds, or save them as drafts for later. GET NOTIFIED Never miss an order or a review. Keep that FOMO at bay by enabling real-time alerts – and listen out for that addictive “cha-ching” sound that comes with every new sale! VIEW AND MODIFY ORDERS Scroll the summaries, or search by customer or order specifics. Tap into the details to see itemized billing, begin fulfillment, and change order status. Add notes to the order or email customers directly to follow up. TRACK YOUR STATS See which products are winning at a glance. Keep tabs on overall revenue, order count, and visitor data by week, month, and year. Knowledge = power! SWITCH BETWEEN STORES For those with more than one, toggle seamlessly between your businesses in seconds. WooCommerce is the world’s most customizable open-source eCommerce platform. Whether you’re launching a business, taking brick-and-mortar retail online, or developing sites for clients, use WooCommerce for a store that powerfully blends content and commerce. Requirements: WooCommerce v3.5+, the Jetpack plugin. View the Privacy Notice for California users at https://automattic.com/privacy/#california-consumer-privacy-act-ccpa.
need vietnamese langu please
by Tony dior on 2021/03/29 00:59
need vietnamese langu please, and SSL can not connect ?
Terrible
by CourtneyES on 2021/03/22 23:38
Downloaded this for my e-commerce and it seemed smooth at first. All I needed was to login and get the key from the site and my dashboard showed up immediately. An hour later I tapped on the app again and it took me to a different login page, says it doesn’t recognize my site on Wordpress (weird) and now mentioning jetpack. Utterly confusing.
Almost useless
by Nickitruesdell on 2021/02/27 16:16
I really really want this to work, but the only helpful thing it does is the fun “cha-Ching” sound when I get an order. Once I open the app to get into, it just tells me to refresh over and over. So I still go to my emails or my computer to get the actual info. It’s a great idea that doesn’t work. So disappointed.
Never loads
by samm3453 on 2021/02/25 02:14
Downloaded this for over 2 months and I got a notification when an order was placed, but the order never loaded in the app. The whole didn’t load either. Waste of an app.
Won’t open.
by Luvblamevanity on 2021/02/24 23:32
The app keeps force closing while loading. Can’t even get to a login screen
Very slow
by Epicmat on 2021/02/22 13:31
The concept itself and the design are top notch! But God it’s slow, I’m running the latest IOS version. Please do something about the speed
iOS 14.4 issues
by GS Tru Spec on 2021/02/22 13:08
The app will not open. It will flash open and then close immediately. Thought the most recent update would correct it which I downloaded on 2/22/21 but it did not help.
Basically functional, not great
by Bexrayspex on 2021/02/17 22:14
My biggest issue with this app is that there is SO much lag when loading new orders, and often it takes several tries and error messages before I can get through to see my orders. I haven’t actually tried to do anything more complicated (like adding actual content) because I don’t really trust the app to handle it correctly. I’m glad there is an app that will notify me of new orders and let me keep track of my online store, but it seems like there are some serious bugs or design flaws that need to be worked out.
Never works
by mandrak on 2021/02/12 04:17
Never loads traffic, orders or product data. Just stays loading forever. It could also crash your site while pulling data. Also we changed to Woocommerce looking for an alternative that was cheaper than Shopify. Don’t let Woo fool you because they are “free”. Once you’re in their ecosystem you’ll need to pay for almost every feature you would want to add. It ends up being wayyy more than what you pay for Shopify
Wonderful!!
by Txmomtomany on 2021/02/07 14:46
I have had the best experience with woo commerce on WP. The app makes it easy to see store purchases, fill orders, and communicate with customers. You can also edit products on mobile app as well, which is nice with life being mobile so much nowadays.
Very buggy
by ConcernedDad143 on 2021/02/06 21:27
This app is so buggy. Very cool in theory but it struggles to load and has so many errors.
JetPack requirement
by danielbair on 2021/01/28 03:02
This requirement prevents its use with WPEngine hosting services as they block JetPack and provide their own custom caching engine.
Woo App Awesomeness
by Boysen Berry Farm on 2021/01/09 19:20
Love the cha-ching alert for each sale! We recently opened a webstore for our boysenberry farm and farm to table products. The Woo App has allowed us to manage our store very easy, right from our phone. Our customers receive immediate feedback and can interact with us.
Review
by Benetsa.com on 2021/01/01 13:26
Ita an amazing app and platform 👏👏👏
This App Can be Useful but is generally not
by Von Phoenix on 2020/12/31 22:20
This app glitches constantly and seemingly without reason. Can’t view orders, can’t view or create products. Ironically enough I dot this because the Wordpress plugin has been useless lately. I don’t want to switch but it’s probably about that time smh
Puede mejorar la rapidez
by QueenV Glamorous on 2020/12/29 21:04
Me gusta mucho WooCommerce pero algunas veces se pone lento para bajar reportes o algunas de las funciones.
Very convenient to use
by john-jcvap on 2020/12/23 07:12
Nice
Useless
by Dukemstr on 2020/12/22 22:17
To properly make this app work you need to install a plug-in on your domain that does gods know what and cost money! Scam!
Good App
by Harrisbeatz on 2020/12/12 17:37
This app is easy to use and user friendly
THE UPDATE WE NEEDED!
by Necaxamxalex on 2020/12/12 00:27
FINALLY! I’ve been waiting for almost a year for this specific update! Having the flexibility to edit products and add products, so much added it’s awesome!
Terrible: Requires Jetpack!
by TheYogiMatt on 2020/12/11 18:22
Wow rather than using an API or a simple login, they require you to attach via JetPack - which we all know slows down website and conflicts with multiple plugins causing site issues. Every developer turns jet pack off for a reason when you have issues with your site. DO BETTER WOO COMMERCE, this is a joke
Skip Wordpress and woocommerce altogether if you’re looking for something functional
by Member soon former on 2020/12/05 17:46
Continuous issues with transactions showing up, they won’t show as processing but have to manually do everything. This whole thing defeats the purpose. Customer service is nonexistent. reached out multiple times to the support- since Saturday - now we have Saturday a week later and they just bothered to respond - even though I paid for Business plan, their response is “get over it, fix it yourself”. Thanks, jeez.
Extremely Limited
by fuckthisshitiquit on 2020/11/30 14:59
It’s great for notifying me that I have a new order when I’m not at the shop in front of my computer, but that’s where it ends. I have a lot of customizations available on my products, and when I open orders in the app, it only shows me what product they ordered - none of the customization options that were chosen. I can only see this information when I log in online or in the email notification. Also, I can’t create an order on the app. Sometimes I’ll be talking to someone outside of the shop, and they say they want to order something, but I can’t create the order in the app on the go like I should be able to! Again, the only thing I’ve found it useful for is the alert to go check my email because I have a née order. Frustrating since it could be so much more useful. It’s 2020 folks, and you’re a website flat form, find someone who knows apps to run this program!!
Product details are still missing
by tailored-ink on 2020/11/18 18:51
The fact that Woo-commerce does not have product variations show up on the order list is a HUGE disappointment. That is why more business are moving to square and Shopify. This should be first on your update list if you want to stop the bleeding.
Torn
by Ohitsbrii on 2020/11/13 15:47
I’m so torn! This app is so cool and would be awesome if it worked. But it won’t load my clients products at all! And I can’t figure out why! 😢 ***update to this - I actually reached out to the support team (which was SO FAST) and they’ve been progressively helping me through the issues I’ve been encountering. I’m hoping once it’s resolved I can update again. Right now sometimes it works and sometimes it doesn’t.
Crashes
by leikmudkipz on 2020/10/30 08:52
Fixed after deleting and reinstalling
Awsome app
by Candle Bear on 2020/10/29 17:38
Very user friendly, and helps keep trac of visitors to the sight and much more!!! And I love the KA CHING sound when there’s an order,very satisfying:)
Great but almost perfect
by Johnnea Ellisha 💕 on 2020/10/29 13:31
I love the woo commerce app, I just wish on here things moved a little faster. I would love to be able to not have to “refresh” and “retry” as often. Also, I wish I could print the label from the app, or save the labels for various orders. Other thing, being able to produce coupons from the app would be great. Other than that, looking forward to more bug fixes and updates.
Not working
by Iamkarefree on 2020/10/29 00:47
This app was working great and for the last month, nothing comes up.
App crashing
by User310 on 2020/10/21 15:18
You must have updated again... App won’t open anymore just crashes. I get notifications but can’t open app
This app needs HELP
by Vegatron777 on 2020/10/04 17:01
This app really needs some help. It is slow, takes WAY to long to refresh and update orders. I have to mark it complete multiple times before it registers. It’s really annoying when you have a customer waiting and you can’t see their order and have to tell them that I have to wait for the app to update the order. Please fix this.
Quick and easy
by corvettesalvage on 2020/09/27 00:46
Great app. Quick and easy access to your store data.
Can’t add products
by marybrady899 on 2020/09/26 00:43
What is the purpose of being able to edit your e-commerce site on your phone if you can’t add products from it?
Good start!
by Wild Ridge on 2020/09/25 12:40
Looking forward to even more functionality as it matures. Very good on orders. Needs more on product lookup and inventory the it would be awesome. Using it daily already.
No option to add new product
by hodmediaofficial on 2020/09/16 21:30
I love all the features of the app , except for the fact that there is no option to add new product
Decent App
by IPod Touch User101 on 2020/08/27 13:23
Good app, if you have a woocommerce store you should get it. However, it’s missing functionality and seems clunky. I often times have to refresh my orders page multiple times for it to show me new orders. Loading times are long. I’d love to be able to change a customers order status or print shipping labels from the mobile app.
Nice to have but needs improvement
by JJbird5567 on 2020/08/12 18:25
My orders list doesn’t acknowledge the updates I put in. I also often get notifications, but new orders won’t load.
Get rid of Jetpack
by nick.zobido on 2020/08/03 20:25
Looks like a really useful and polished app, too bad it forces you to use Jetpack. I do not need and will never use Jetpack. I was genuinely interested in this...
App won’t connect to website
by Coach CRod on 2020/07/31 07:36
Good promise but unfortunately I have not been able to get the app to connect to my Wordpress Woocommerce website even though Jetpack is definitely connected to my site and profile. Opened a ticket and continues to remain unanswered. Wish there was something that works.
Please Fix!
by Ittybittybrandy on 2020/07/31 02:38
App is okay to use but one thing that is really inconvenient: The app doesn’t show the scheduled pickup date/time for orders. I have to go find the email to figure out when the customer wants to pickup their purchase. It’s really inconvenient. Also there is no way to print off the order/receipt. I have to go in on my computer, copy it, paste it into a word document & print from word. Not very user friendly.
Unable to refresh list
by Goalvos on 2020/07/12 06:12
I have everithing installed correct but when I open the app it says unable to load content or unable to refresh list, I installed fresh jet pack
Not working after recent update
by Александр 24.03 on 2020/07/02 13:39
After today update to opens on iPhone XS. Needed to fix ASAP. Thanks.
App now crashes when opened after the update
by John Wily on 2020/06/30 12:56
App now crashes when opened after the update
Requires Jetpack to Operate 👎👎👎
by Jimmy Bearden on 2020/06/25 18:55
If you have been building on WordPress for any amount of time you do not use JetPack. We were excited to give all of our clients a way to see their orders in real time but we cannot and will not add Jetpack to make this work. App Devs I hope you do not take this personally. Please take it as the 1 and only review that I can remember writing on the App Store.
Not connecting to my store
by Fluido21 on 2020/06/22 19:06
I doble checked my jetpack account in the wp dashboard and all seems ok, but when I go to the ios app it shows no store on this account. It was working before the update.
Useless
by Vin 99 on 2020/06/19 15:05
Garbage app Can’t even log in even all codes correct WP and woocomerce losing game to Shopify and magento ...
Can not Connect
by missaglaia on 2020/06/17 05:55
I’ve logged in via jet pack but it won’t connect to the store. So I guess it just doesn’t work for me.
Good app..but why did you change...
by Lynn1266667 on 2020/05/28 22:34
I like this app. It basically allows me to do what it need to when I am “on the go”. I LOVED the relatively new feature that had the icon badge show the total MONTHLY orders. Then when the app was launched, I was able to see the daily order total. For some some reason the latest update eliminated this monthly total of orders feature. There is no other place on the app that I can get the monthly total of orders. Also, it was very convenient to be able to just look at my phone and not launch the app and see where my business was order wise for the month. Please bring this feature back!
Order deletion??
by Comet Skateboards on 2020/05/28 14:16
The app is great but I get random notifications in the app that at order has been deleted when I haven’t tapped anything that says “delete”. I’m concerned this will affect my orders.
Good- not yet great
by joewhobakes on 2020/05/21 08:54
I’d like to have the delivery schedule that the computer website has
Used to work ok now crashes before opening
by snoop8866 on 2020/05/15 17:19
This app used to work fine but now it will not even open. Click on the app and the logo pops up full screen then nothing - just goes back to my home screen. Super disappointing. Cannot watch sales on the go now.
Looking Forward to Seeing How it Develops
by CatholicTeacher on 2020/05/15 15:49
UPDATE: Automattic support was very responsive and worked with me to track down the problem. It turned out that a plugin on my site (WP-Lister Pro) was causing a problem that affected listing orders in all API applications. So the problem wasn’t with this WooCommerce app at all. With the information given to me by the Automattic support team, the WP-Lister developer (who is also excellent) was able to correct the problem so the WoCommerce App is now working. This app now does what I wanted it for. I can easily check on new orders when I’m away from my office. I can also see the stats of my store, such as currently best selling items. I look forward to seeing this app develop. I hope Automattic will specifically think about how store owners might use a mobile app vs. a laptop/computer. For example, a mobile point-of-sale option would be awesome. An easy way to do stock count would also be very welcome. ————Original Review——— I’ve had problems with this app since I installed it. Even after working with support to reinstall JetPack and to test for plugin conflicts the order lists won’t load. It does look like the developers are adding functionality to the app, but the basics aren’t inp,ace yet.
This app is constantly unable to load the data
by Kezia Lucas on 2020/05/15 00:55
You have to basically fight with this application just to keep up with new data.
Amazing App! Must Have! 10/10 A++
by Legit_Remix on 2020/05/12 21:54
If you eCommerce site is not using WooCommerce than your doing something wrong.... seriously! This app is truly amazing, the consistent updates and new features make managing your products and inventory very easy. I can wait for feature options!
Jetpack needs to go
by Kriothic on 2020/05/12 03:37
Jetpack already has a bad background, such being bloated and noticeably slowing your website down. What the developers on this app needs to do is make it standalone with no dependency like using Jetpack. It is very disappointing to see such good software’s app using Jetpack? I will not use the app, because of known issues Jetpack have. EDIT: I can understand the issues without having Jetpack, but it’s better to have your own services that isn’t bloated as Jetpack. Thanks for responding to my review.
Can't load Order
by Tieu2811 on 2020/05/02 16:56
Can't load Order
Slow
by estore master on 2020/04/29 13:45
It is very very slow.
Fantastic
by Keg&barrelhomebrewsupply on 2020/04/14 18:19
I have been using Woocommerce for 3 months now and it is 5 stars
Absolutely Perfect
by Alex Schaef on 2020/04/09 12:38
Looking at some of the negative reviews I see certain people are opposed to using Jetpack to connect with their Wordpress website. I personally don’t understand the issue. This application is great. We just completely revamped our e-commerce website and having a tool like this is extremely helpful. Our staff now can receive direct store notifications in real time. No more overflowing email inboxes and going back and fourth to our computers to fulfill/update orders. When a new order comes in, all the needed info comes right to our smartphones. We can then verify payment (completed transactions appear in order notes), update the order status, and send customers an additional note with their parcel tracking number. This is all done without leaving the app. If you’re a small store this application may not be necessary for you to operate successfully, but it would still be a nice tool in your pocket. Works as intended. I have no complaints and would recommend to anyone using woocommerce.
Requires Jetpack - no thanks
by Mzinz on 2020/04/08 20:36
Super disappointed in WooCommerce for requiring Jetpack and will be recommending that colleagues look elsewhere.
It was an ok app.
by Vivinic on 2020/04/07 22:37
Very slow. Couldn’t sync with WooCommerce web system at the same time.
The lastest update nothing
by mrmokba on 2020/04/03 07:21
Woocommerce app was working perfectly but the latest update is nothing. It doesn’t work smoothly. Please fix these issues. I can’t refresh page - it refreshing too late. If you fix I’m going to edit my review to 5 star. Thanks
It works.. well kinda
by Mommyof two on 2020/04/01 12:32
I’ve noticed it doesn’t update. It shows orders are processing which have been completed. I’ve refreshed and updated my phone. It doesn’t help. This app would be great if it worked properly and had more features.
Jetpack jetpack jeptack
by WooRTL on 2020/03/25 06:18
The app is great, it really is. But you just can’t continue relying on Jetpack. I know it’s due to xml-rpc limitation or whatever but we all know there’s a better workaround
Very bad
by 7mileFenmore on 2020/03/21 22:36
Horrible horrible app! Never loads looking for another one to switch to. This is so bad!!
Usually A Very Handy App
by bwayned on 2020/03/04 10:22
I enjoy the app for the most part with one major caveat for me. I use variable products and when customers place orders, this app does not show which variation they ordered, which means I still have to log in to my website’s backend to fulfill orders. Hopefully this is a feature they’ll add at some point.
Legitimately appreciate
by kevenbuds on 2020/02/28 03:08
Thanks for the gobal positive vibes Always welcome.
Great!...except for shipping labels
by bit bit bb on 2020/02/16 22:34
This app works great with the woo commerce plugin. But if it had the feature to print shipping labels for the order, that would be great!
Doesn’t work can’t even log in
by Golfblues on 2020/02/07 09:04
I’ve use my same login credentials for my wp site. I log in everyday on my wp site but this app is stating that they have no record of my log in credentials not allowing me to log in. Such a waste!
Can’t use it without Jetpack installed.
by Koobawuah on 2020/01/15 00:52
It seems like a very helpful app, I just wonder why I need Jetpack to be able to view the app and get notifications of orders and reviews on my phone when everything on my store works fine without it. I just need the app without the extra features of Jetpack. Making Jetpack a requirement to be able to use this app is really disturbing
Limited but ok
by mark barzel on 2020/01/14 13:53
Please add features. I came from Shopify and their app is amazing.
Remove Jetpack
by cgervet on 2019/12/25 19:38
Guys. Please. Read your reviews. No body wants to use jetpack. One year following this app and still on the same page. Jetpack it’s necessary... xml-rpc ... create a plugin for the app that do the xml-rpc thing and forget jetpack. 99 of 100 of your reviews says the same. Remove jetpack
Crashes galore
by blkmarkrt on 2019/12/23 19:27
Hasn’t worked since the update. Completely broken.
No
by Snowatapple on 2019/12/10 05:20
Wouldn’t sync with woocommerce even with the two other required plugins. Devs— adding the credentials to access an API is much easier then jumping through hoops downloading multiple plugins especially something so notoriously bloated as Jetpack.
not bad not great
by Mike Withered on 2019/11/18 11:04
has limited functionality but is a clean interface. i’d like to be able to see more order details like shipping method chosen and products ordered to catch expedited shipments. Also it doesn’t seem to refresh well on its own. i have to manually refresh a few times to get the display to match the notification count on the icon so that’s a little cumbersome. But at the end of the day, it’s a free app for a free ecomm platform that otherwise has been really great. Maybe a paid premium admin app should be considered.
Beta test updates before release!
by Rayhunt917 on 2019/11/09 16:08
Latest update totally breaks order display. No orders display and I get error message “unable to refresh list”. Please offer rollbacks if you’re going to release untested crap
A total downgrade
by calleserodrigo on 2019/11/01 23:26
This app is a downgrade for the last one. You can not see sales by product or month or a defined period like last month. Takes for ever to update and does not show all fields of the order. I give two stars because it’s better than nothing.
lots of bugs
by JamalAj on 2019/10/24 14:31
When I use the app it shows lots of errors and doesn’t load.
Good but fussy
by TKE613 on 2019/10/23 00:59
Love being able to complete orders away from home... but sometimes it won’t “complete” or forgets I have already finished or asks me to retry multiple times.
Limited information
by Gluuteny on 2019/10/07 20:26
Only one page (My Store) of data populates this app, an even that is incomplete. My Visitors - “unable to load data” ??? The Orders page is blank - unable to refresh list ??? and waiting for customers ??? I get an update when an order comes through but can’t see it. All this should work, but doesn’t. Would be a great app if it worked. Very disappointed.
Error sync everytime
by Yosm3l on 2019/08/28 04:47
The app is very useful to see reports and check product sales. The synchronization with the sales order is too poor, I'm always got a message "Unable to refresh the list" I never can check my orders on real time. Woocommerce is the best e-commerce platform I used but the app must be updated and improved. You guys have a great e-commerce platform, but the app definitely need improvement. Sorry but my English is not fluid at all.
Unable to refresh list
by Al123321 on 2019/08/05 22:33
Will rate a 5 if I can ever get past “unable to refresh list”
Use ECWID
by 12345682827373728 on 2019/08/01 13:45
This app needs so much work, business owners beware. You can see orders placed, that’s about it. No guarantee your order will actually go through your store and be processed. There’s no way to input coupon or discount codes on the app. Support will just tell you to go “vote” for something on their website. If you have a choice, use Ecwid. MUCH better platform.
Uploading products
by Teelopez on 2019/07/24 19:23
Considering that my WordPress app alerts me when I have a new order this app is of little use to me. I want to be able to upload products from mobile. Now THAT would be useful!
This app requieres jetpack installed
by ls_chino on 2019/07/21 19:55
I’ve been using this app for a long time, I uninstalled it and reinstalled it again and now is asking me for a jetpack account. Before it worked fine with the api my website generated but not anymore.
Jetpack required?
by chejgar on 2019/07/20 17:24
Requiring Jetpack is ridiculous. Users of WC are doing so due to flexibility and customizing to suit. To force the use of a subpar plugin in order to access this app is not in line with what makes WC desirable.
I need to login without jetpack
by youaskwecreate on 2019/07/07 05:34
Please fix that no jetpack
Why???
by UpRocka on 2019/06/15 19:45
So Woo is still the dominant e-commerce software for WordPress yet this is literally the only app offering to work in tandem with the plugin. — something i might add, is vital in this day and age for keeping up with orders on the go and just in general, since working from your phone helps expedite productivity. Anyhow, Jetpack is terrible and should stay “optional” in order to utilize the app, yet Woo is now requiring Jetpack to be installed in order to use the app? Expect this app to die before it gets on its feet. No clue how the team behind this app came to the realization that that was a wise idea. In addition, the app is greatly lacking any real useful features beyond a simple notification of an order. This app should be fully featured and allow fine tooth control including an overview of each order placed in your store. What else is the purpose of even bringing an app like this to market otherwise? I don’t get it. The fact that the app is 100% necessary yet disappoints in generally all areas has essentially forced me to reassess my e-commerce platform and utilize big cartel instead. Even Big Cartels extremely minimal feature set puts this app to shame. Love woo for its customization abilities but when there is no modern tools to accompany the software then what’s the point? ✌🏻 out Woo.
Worthless
by KoowanPStark on 2019/06/15 02:52
Simply doesn’t work at all. Zero. Zilch. Nothing.
Beta Version was way better
by JC the Amazing on 2019/06/03 15:11
This new app won’t let you customize your reports like the beta did. With beta you could view today vs yesterday easily and this one gives you no option.
Does the basics
by Bigbada12111 on 2019/06/03 15:10
Gives you basic order info. Nowhere near as Useful as the Shopify app, but you can’t really compare the two as Woocommerce is free.
Requires Jetpack. No Thanks.
by H2_Hummer on 2019/04/20 17:56
Unfortunately it requires JetPack. Went with a different app that works fine with WP REST api.
Version 1.5 doesn’t connect with my store
by Nebril72 on 2019/04/16 23:47
After last update the app doesn’t connect to my store. Did you change anything that I’ve to take care of?
Store won’t connect
by send4ann on 2019/04/08 20:09
Title sums that up quite nicely
Jetpack obscure thing
by walawl on 2019/04/01 19:58
Well, I simply can’t accept that you guys will let use this App only to those who will agree to share all their data to you through JetPack. Better let people to pay for this App rather than accepting “only” important sensitive data as currency. JetPack is pure garbage.
Push notifications work, but orders list does not
by DVkid on 2019/03/06 18:14
I really appreciate being able to get push notifications for my store. But I’ve never been able to view orders within this app. The list of orders cannot be loaded, and tapping on a push notification results in the same error.
Would be a great app... IF IT WORKED!
by Bart1963 on 2019/02/28 16:00
So, like many others this app does not work well at all. Sure, I get notifications that I’ve make a sale (I can get emails for that), but the app does NOT properly connect to my site to display Orders so they would have to look into it. I contacted their support and they said that jet pack is working with my site, but they aren’t sure why the app isn’t working. They had me send a Status report from my site, but I still have yet to hear back from them. That was DAYS ago and not a peep from them since! Even after I sent another email asking for an update. As it is, this app is a waste of time and storage space on my device!
Doesn’t connect to my store
by nspindler on 2019/02/13 02:48
I can’t use this app. Won’t connect to my store. Would be great to have this app to manage to manage the store but based on other reviews doesn’t look promising. Help forums were extremely unhelpful too.
Jetpack is garbage and required for this app
by Skinnerjoe on 2019/02/02 15:46
Jetpack is a terrible thing. We will never use it again. Why woocommerce is pushing it on its customers is baffling. If some of it’s features are needed so badly it should then be part of the woocommerce core. The mobile app will never take off if customers are required to use Jetpack. Hopefully Woo gets that through their head!
Absolutely Perfect
by Alex Schaef on 2020/04/09 12:38
Looking at some of the negative reviews I see certain people are opposed to using Jetpack to connect with their Wordpress website. I personally don’t understand the issue. This application is great. We just completely revamped our e-commerce website and having a tool like this is extremely helpful. Our staff now can receive direct store notifications in real time. No more overflowing email inboxes and going back and fourth to our computers to fulfill/update orders. When a new order comes in, all the needed info comes right to our smartphones. We can then verify payment (completed transactions appear in order notes), update the order status, and send customers an additional note with their parcel tracking number. This is all done without leaving the app. If you’re a small store this application may not be necessary for you to operate successfully, but it would still be a nice tool in your pocket. Works as intended. I have no complaints and would recommend to anyone using woocommerce.
Looking Forward to Seeing How it Develops
by CatholicTeacher on 2020/05/15 15:49
UPDATE: Automattic support was very responsive and worked with me to track down the problem. It turned out that a plugin on my site (WP-Lister Pro) was causing a problem that affected listing orders in all API applications. So the problem wasn’t with this WooCommerce app at all. With the information given to me by the Automattic support team, the WP-Lister developer (who is also excellent) was able to correct the problem so the WoCommerce App is now working. This app now does what I wanted it for. I can easily check on new orders when I’m away from my office. I can also see the stats of my store, such as currently best selling items. I look forward to seeing this app develop. I hope Automattic will specifically think about how store owners might use a mobile app vs. a laptop/computer. For example, a mobile point-of-sale option would be awesome. An easy way to do stock count would also be very welcome. ————Original Review——— I’ve had problems with this app since I installed it. Even after working with support to reinstall JetPack and to test for plugin conflicts the order lists won’t load. It does look like the developers are adding functionality to the app, but the basics aren’t inp,ace yet.
Extremely Limited
by fuckthisshitiquit on 2020/11/30 14:59
It’s great for notifying me that I have a new order when I’m not at the shop in front of my computer, but that’s where it ends. I have a lot of customizations available on my products, and when I open orders in the app, it only shows me what product they ordered - none of the customization options that were chosen. I can only see this information when I log in online or in the email notification. Also, I can’t create an order on the app. Sometimes I’ll be talking to someone outside of the shop, and they say they want to order something, but I can’t create the order in the app on the go like I should be able to! Again, the only thing I’ve found it useful for is the alert to go check my email because I have a née order. Frustrating since it could be so much more useful. It’s 2020 folks, and you’re a website flat form, find someone who knows apps to run this program!!
Why???
by UpRocka on 2019/06/15 19:45
So Woo is still the dominant e-commerce software for WordPress yet this is literally the only app offering to work in tandem with the plugin. — something i might add, is vital in this day and age for keeping up with orders on the go and just in general, since working from your phone helps expedite productivity. Anyhow, Jetpack is terrible and should stay “optional” in order to utilize the app, yet Woo is now requiring Jetpack to be installed in order to use the app? Expect this app to die before it gets on its feet. No clue how the team behind this app came to the realization that that was a wise idea. In addition, the app is greatly lacking any real useful features beyond a simple notification of an order. This app should be fully featured and allow fine tooth control including an overview of each order placed in your store. What else is the purpose of even bringing an app like this to market otherwise? I don’t get it. The fact that the app is 100% necessary yet disappoints in generally all areas has essentially forced me to reassess my e-commerce platform and utilize big cartel instead. Even Big Cartels extremely minimal feature set puts this app to shame. Love woo for its customization abilities but when there is no modern tools to accompany the software then what’s the point? ✌🏻 out Woo.
Error sync everytime
by Yosm3l on 2019/08/28 04:47
The app is very useful to see reports and check product sales. The synchronization with the sales order is too poor, I'm always got a message "Unable to refresh the list" I never can check my orders on real time. Woocommerce is the best e-commerce platform I used but the app must be updated and improved. You guys have a great e-commerce platform, but the app definitely need improvement. Sorry but my English is not fluid at all.
Beta version was better, please fix! Add order status options!
by D - deli on 2019/01/28 09:33
We were desperately waiting for this so we could get sound notifications, great! Except you removed the ability to do anything but fulfill orders, how does that translate to “manage orders” like you advertised? We preemptively removed the beta version (which had the ability change order statuses) and now we are dead in the water. We need the ability to cancel orders from the app badly, or it does us no good. Our restaurant can’t afford to have staff members logged into a computer all day logging into WordPress to cancel orders. We need to manage them easily from our order tablets, we run on tight labor and thin margins. Please fix ASAP! Thanks for all of your work, we just really need this feature!
Good app..but why did you change...
by Lynn1266667 on 2020/05/28 22:34
I like this app. It basically allows me to do what it need to when I am “on the go”. I LOVED the relatively new feature that had the icon badge show the total MONTHLY orders. Then when the app was launched, I was able to see the daily order total. For some some reason the latest update eliminated this monthly total of orders feature. There is no other place on the app that I can get the monthly total of orders. Also, it was very convenient to be able to just look at my phone and not launch the app and see where my business was order wise for the month. Please bring this feature back!
not bad not great
by Mike Withered on 2019/11/18 11:04
has limited functionality but is a clean interface. i’d like to be able to see more order details like shipping method chosen and products ordered to catch expedited shipments. Also it doesn’t seem to refresh well on its own. i have to manually refresh a few times to get the display to match the notification count on the icon so that’s a little cumbersome. But at the end of the day, it’s a free app for a free ecomm platform that otherwise has been really great. Maybe a paid premium admin app should be considered.
Amazing App! Must Have! 10/10 A++
by Legit_Remix on 2020/05/12 21:54
If you eCommerce site is not using WooCommerce than your doing something wrong.... seriously! This app is truly amazing, the consistent updates and new features make managing your products and inventory very easy. I can wait for feature options!
Would be a great app... IF IT WORKED!
by Bart1963 on 2019/02/28 16:00
So, like many others this app does not work well at all. Sure, I get notifications that I’ve make a sale (I can get emails for that), but the app does NOT properly connect to my site to display Orders so they would have to look into it. I contacted their support and they said that jet pack is working with my site, but they aren’t sure why the app isn’t working. They had me send a Status report from my site, but I still have yet to hear back from them. That was DAYS ago and not a peep from them since! Even after I sent another email asking for an update. As it is, this app is a waste of time and storage space on my device!
Basically functional, not great
by Bexrayspex on 2021/02/17 22:14
My biggest issue with this app is that there is SO much lag when loading new orders, and often it takes several tries and error messages before I can get through to see my orders. I haven’t actually tried to do anything more complicated (like adding actual content) because I don’t really trust the app to handle it correctly. I’m glad there is an app that will notify me of new orders and let me keep track of my online store, but it seems like there are some serious bugs or design flaws that need to be worked out.
Jetpack needs to go
by Kriothic on 2020/05/12 03:37
Jetpack already has a bad background, such being bloated and noticeably slowing your website down. What the developers on this app needs to do is make it standalone with no dependency like using Jetpack. It is very disappointing to see such good software’s app using Jetpack? I will not use the app, because of known issues Jetpack have. EDIT: I can understand the issues without having Jetpack, but it’s better to have your own services that isn’t bloated as Jetpack. Thanks for responding to my review.
Great but almost perfect
by Johnnea Ellisha 💕 on 2020/10/29 13:31
I love the woo commerce app, I just wish on here things moved a little faster. I would love to be able to not have to “refresh” and “retry” as often. Also, I wish I could print the label from the app, or save the labels for various orders. Other thing, being able to produce coupons from the app would be great. Other than that, looking forward to more bug fixes and updates.
Torn
by Ohitsbrii on 2020/11/13 15:47
I’m so torn! This app is so cool and would be awesome if it worked. But it won’t load my clients products at all! And I can’t figure out why! 😢 ***update to this - I actually reached out to the support team (which was SO FAST) and they’ve been progressively helping me through the issues I’ve been encountering. I’m hoping once it’s resolved I can update again. Right now sometimes it works and sometimes it doesn’t.
Skip Wordpress and woocommerce altogether if you’re looking for something functional
by Member soon former on 2020/12/05 17:46
Continuous issues with transactions showing up, they won’t show as processing but have to manually do everything. This whole thing defeats the purpose. Customer service is nonexistent. reached out multiple times to the support- since Saturday - now we have Saturday a week later and they just bothered to respond - even though I paid for Business plan, their response is “get over it, fix it yourself”. Thanks, jeez.
Wonderful!!
by Txmomtomany on 2021/02/07 14:46
I have had the best experience with woo commerce on WP. The app makes it easy to see store purchases, fill orders, and communicate with customers. You can also edit products on mobile app as well, which is nice with life being mobile so much nowadays.
Decent App
by IPod Touch User101 on 2020/08/27 13:23
Good app, if you have a woocommerce store you should get it. However, it’s missing functionality and seems clunky. I often times have to refresh my orders page multiple times for it to show me new orders. Loading times are long. I’d love to be able to change a customers order status or print shipping labels from the mobile app.
Woo App Awesomeness
by Boysen Berry Farm on 2021/01/09 19:20
Love the cha-ching alert for each sale! We recently opened a webstore for our boysenberry farm and farm to table products. The Woo App has allowed us to manage our store very easy, right from our phone. Our customers receive immediate feedback and can interact with us.
Could use some improvements.
by wjd28 on 2019/01/22 16:45
Look, thanks for taking the time to try to make this work. Can’t always get things right the first time so I understand that. Here are some gripes or constructive criticisms. 1. The new order notification sound MUST be customizable by the user. The current sound just about gives me a heart attack every time it goes off. I want to change it! ..... now! 2. Please let users set the date range for orders and stats. A more common day month years would be nice. That’s all I have for now. Thanks Wil
Please Fix!
by Ittybittybrandy on 2020/07/31 02:38
App is okay to use but one thing that is really inconvenient: The app doesn’t show the scheduled pickup date/time for orders. I have to go find the email to figure out when the customer wants to pickup their purchase. It’s really inconvenient. Also there is no way to print off the order/receipt. I have to go in on my computer, copy it, paste it into a word document & print from word. Not very user friendly.
Version 1.5 doesn’t connect with my store
by Nebril72 on 2019/04/16 23:47
After last update the app doesn’t connect to my store. Did you change anything that I’ve to take care of?
Never works
by mandrak on 2021/02/12 04:17
Never loads traffic, orders or product data. Just stays loading forever. It could also crash your site while pulling data. Also we changed to Woocommerce looking for an alternative that was cheaper than Shopify. Don’t let Woo fool you because they are “free”. Once you’re in their ecosystem you’ll need to pay for almost every feature you would want to add. It ends up being wayyy more than what you pay for Shopify
Can’t use it without Jetpack installed.
by Koobawuah on 2020/01/15 00:52
It seems like a very helpful app, I just wonder why I need Jetpack to be able to view the app and get notifications of orders and reviews on my phone when everything on my store works fine without it. I just need the app without the extra features of Jetpack. Making Jetpack a requirement to be able to use this app is really disturbing
This app needs HELP
by Vegatron777 on 2020/10/04 17:01
This app really needs some help. It is slow, takes WAY to long to refresh and update orders. I have to mark it complete multiple times before it registers. It’s really annoying when you have a customer waiting and you can’t see their order and have to tell them that I have to wait for the app to update the order. Please fix this.
Product details are still missing
by tailored-ink on 2020/11/18 18:51
The fact that Woo-commerce does not have product variations show up on the order list is a HUGE disappointment. That is why more business are moving to square and Shopify. This should be first on your update list if you want to stop the bleeding.
Usually A Very Handy App
by bwayned on 2020/03/04 10:22
I enjoy the app for the most part with one major caveat for me. I use variable products and when customers place orders, this app does not show which variation they ordered, which means I still have to log in to my website’s backend to fulfill orders. Hopefully this is a feature they’ll add at some point.
Not connecting to my store
by Fluido21 on 2020/06/22 19:06
I doble checked my jetpack account in the wp dashboard and all seems ok, but when I go to the ios app it shows no store on this account. It was working before the update.
App now crashes when opened after the update
by John Wily on 2020/06/30 12:56
App now crashes when opened after the update
The lastest update nothing
by mrmokba on 2020/04/03 07:21
Woocommerce app was working perfectly but the latest update is nothing. It doesn’t work smoothly. Please fix these issues. I can’t refresh page - it refreshing too late. If you fix I’m going to edit my review to 5 star. Thanks
Push notifications work, but orders list does not
by DVkid on 2019/03/06 18:14
I really appreciate being able to get push notifications for my store. But I’ve never been able to view orders within this app. The list of orders cannot be loaded, and tapping on a push notification results in the same error.
Unable to refresh list
by Goalvos on 2020/07/12 06:12
I have everithing installed correct but when I open the app it says unable to load content or unable to refresh list, I installed fresh jet pack
Crashes
by leikmudkipz on 2020/10/30 08:52
Fixed after deleting and reinstalling
THE UPDATE WE NEEDED!
by Necaxamxalex on 2020/12/12 00:27
FINALLY! I’ve been waiting for almost a year for this specific update! Having the flexibility to edit products and add products, so much added it’s awesome!
lots of bugs
by JamalAj on 2019/10/24 14:31
When I use the app it shows lots of errors and doesn’t load.
Requires Jetpack to Operate 👎👎👎
by Jimmy Bearden on 2020/06/25 18:55
If you have been building on WordPress for any amount of time you do not use JetPack. We were excited to give all of our clients a way to see their orders in real time but we cannot and will not add Jetpack to make this work. App Devs I hope you do not take this personally. Please take it as the 1 and only review that I can remember writing on the App Store.
Terrible
by CourtneyES on 2021/03/22 23:38
Downloaded this for my e-commerce and it seemed smooth at first. All I needed was to login and get the key from the site and my dashboard showed up immediately. An hour later I tapped on the app again and it took me to a different login page, says it doesn’t recognize my site on Wordpress (weird) and now mentioning jetpack. Utterly confusing.
Jetpack is garbage and required for this app
by Skinnerjoe on 2019/02/02 15:46
Jetpack is a terrible thing. We will never use it again. Why woocommerce is pushing it on its customers is baffling. If some of it’s features are needed so badly it should then be part of the woocommerce core. The mobile app will never take off if customers are required to use Jetpack. Hopefully Woo gets that through their head!
Used to work ok now crashes before opening
by snoop8866 on 2020/05/15 17:19
This app used to work fine but now it will not even open. Click on the app and the logo pops up full screen then nothing - just goes back to my home screen. Super disappointing. Cannot watch sales on the go now.
Almost useless
by Nickitruesdell on 2021/02/27 16:16
I really really want this to work, but the only helpful thing it does is the fun “cha-Ching” sound when I get an order. Once I open the app to get into, it just tells me to refresh over and over. So I still go to my emails or my computer to get the actual info. It’s a great idea that doesn’t work. So disappointed.
A total downgrade
by calleserodrigo on 2019/11/01 23:26
This app is a downgrade for the last one. You can not see sales by product or month or a defined period like last month. Takes for ever to update and does not show all fields of the order. I give two stars because it’s better than nothing.
Order deletion??
by Comet Skateboards on 2020/05/28 14:16
The app is great but I get random notifications in the app that at order has been deleted when I haven’t tapped anything that says “delete”. I’m concerned this will affect my orders.
Quick and easy
by corvettesalvage on 2020/09/27 00:46
Great app. Quick and easy access to your store data.
No option to add new product
by hodmediaofficial on 2020/09/16 21:30
I love all the features of the app , except for the fact that there is no option to add new product
Uploading products
by Teelopez on 2019/07/24 19:23
Considering that my WordPress app alerts me when I have a new order this app is of little use to me. I want to be able to upload products from mobile. Now THAT would be useful!
Good but fussy
by TKE613 on 2019/10/23 00:59
Love being able to complete orders away from home... but sometimes it won’t “complete” or forgets I have already finished or asks me to retry multiple times.
Use ECWID
by 12345682827373728 on 2019/08/01 13:45
This app needs so much work, business owners beware. You can see orders placed, that’s about it. No guarantee your order will actually go through your store and be processed. There’s no way to input coupon or discount codes on the app. Support will just tell you to go “vote” for something on their website. If you have a choice, use Ecwid. MUCH better platform.
Good start!
by Wild Ridge on 2020/09/25 12:40
Looking forward to even more functionality as it matures. Very good on orders. Needs more on product lookup and inventory the it would be awesome. Using it daily already.
App won’t connect to website
by Coach CRod on 2020/07/31 07:36
Good promise but unfortunately I have not been able to get the app to connect to my Wordpress Woocommerce website even though Jetpack is definitely connected to my site and profile. Opened a ticket and continues to remain unanswered. Wish there was something that works.
Terrible: Requires Jetpack!
by TheYogiMatt on 2020/12/11 18:22
Wow rather than using an API or a simple login, they require you to attach via JetPack - which we all know slows down website and conflicts with multiple plugins causing site issues. Every developer turns jet pack off for a reason when you have issues with your site. DO BETTER WOO COMMERCE, this is a joke
Rating Trends
4,3,0,6,4,4,3,6,4,5,8,2,3,4,6,3,5,6,4,0,11,4,6,4,3,3,4,1,6,4,3,5,3,3,3,4,1,7,7,2,4,7,2,3,5,7,5,4,2,2,5,6,2,2,6,9,5,3,4,3,6,3,0,3,7,7,2,3,3,3,6,4,2,5,8,3,4,2,5,3,7,4,5,1,5,7,2,4,4,5
All Versions
4.0
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Current Version (6.3)
4.0
1,517 total
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Version History
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App name
WooCommerce
Description
Manage your business on the go with the WooCommerce Mobile App. Create products, process orders, and keep an eye on key stats in real-time. ADD PRODUCTS Create, group, and publish products directly from your iPhone or iPad. Capture your creativity in the moment – turn your ideas into products in seconds, or save them as drafts for later. GET NOTIFIED Never miss an order or a review. Keep that FOMO at bay by enabling real-time alerts – and listen out for that addictive “cha-ching” sound that comes with every new sale! VIEW AND MODIFY ORDERS Scroll the summaries, or search by customer or order specifics. Tap into the details to see itemized billing, begin fulfillment, and change order status. Add notes to the order or email customers directly to follow up. TRACK YOUR STATS See which products are winning at a glance. Keep tabs on overall revenue, order count, and visitor data by week, month, and year. Knowledge = power! SWITCH BETWEEN STORES For those with more than one, toggle seamlessly between your businesses in seconds. WooCommerce is the world’s most customizable open-source eCommerce platform. Whether you’re launching a business, taking brick-and-mortar retail online, or developing sites for clients, use WooCommerce for a store that powerfully blends content and commerce. Requirements: WooCommerce v3.5+, the Jetpack plugin. View the Privacy Notice for California users at https://automattic.com/privacy/#california-consumer-privacy-act-ccpa.
need vietnamese langu please
by Tony dior on 2021/03/29 00:59
need vietnamese langu please, and SSL can not connect ?
Terrible
by CourtneyES on 2021/03/22 23:38
Downloaded this for my e-commerce and it seemed smooth at first. All I needed was to login and get the key from the site and my dashboard showed up immediately. An hour later I tapped on the app again and it took me to a different login page, says it doesn’t recognize my site on Wordpress (weird) and now mentioning jetpack. Utterly confusing.
Almost useless
by Nickitruesdell on 2021/02/27 16:16
I really really want this to work, but the only helpful thing it does is the fun “cha-Ching” sound when I get an order. Once I open the app to get into, it just tells me to refresh over and over. So I still go to my emails or my computer to get the actual info. It’s a great idea that doesn’t work. So disappointed.
Never loads
by samm3453 on 2021/02/25 02:14
Downloaded this for over 2 months and I got a notification when an order was placed, but the order never loaded in the app. The whole didn’t load either. Waste of an app.
Won’t open.
by Luvblamevanity on 2021/02/24 23:32
The app keeps force closing while loading. Can’t even get to a login screen
Very slow
by Epicmat on 2021/02/22 13:31
The concept itself and the design are top notch! But God it’s slow, I’m running the latest IOS version. Please do something about the speed
iOS 14.4 issues
by GS Tru Spec on 2021/02/22 13:08
The app will not open. It will flash open and then close immediately. Thought the most recent update would correct it which I downloaded on 2/22/21 but it did not help.
Basically functional, not great
by Bexrayspex on 2021/02/17 22:14
My biggest issue with this app is that there is SO much lag when loading new orders, and often it takes several tries and error messages before I can get through to see my orders. I haven’t actually tried to do anything more complicated (like adding actual content) because I don’t really trust the app to handle it correctly. I’m glad there is an app that will notify me of new orders and let me keep track of my online store, but it seems like there are some serious bugs or design flaws that need to be worked out.
Never works
by mandrak on 2021/02/12 04:17
Never loads traffic, orders or product data. Just stays loading forever. It could also crash your site while pulling data. Also we changed to Woocommerce looking for an alternative that was cheaper than Shopify. Don’t let Woo fool you because they are “free”. Once you’re in their ecosystem you’ll need to pay for almost every feature you would want to add. It ends up being wayyy more than what you pay for Shopify
Wonderful!!
by Txmomtomany on 2021/02/07 14:46
I have had the best experience with woo commerce on WP. The app makes it easy to see store purchases, fill orders, and communicate with customers. You can also edit products on mobile app as well, which is nice with life being mobile so much nowadays.
Very buggy
by ConcernedDad143 on 2021/02/06 21:27
This app is so buggy. Very cool in theory but it struggles to load and has so many errors.
JetPack requirement
by danielbair on 2021/01/28 03:02
This requirement prevents its use with WPEngine hosting services as they block JetPack and provide their own custom caching engine.
Woo App Awesomeness
by Boysen Berry Farm on 2021/01/09 19:20
Love the cha-ching alert for each sale! We recently opened a webstore for our boysenberry farm and farm to table products. The Woo App has allowed us to manage our store very easy, right from our phone. Our customers receive immediate feedback and can interact with us.
Review
by Benetsa.com on 2021/01/01 13:26
Ita an amazing app and platform 👏👏👏
This App Can be Useful but is generally not
by Von Phoenix on 2020/12/31 22:20
This app glitches constantly and seemingly without reason. Can’t view orders, can’t view or create products. Ironically enough I dot this because the Wordpress plugin has been useless lately. I don’t want to switch but it’s probably about that time smh
Puede mejorar la rapidez
by QueenV Glamorous on 2020/12/29 21:04
Me gusta mucho WooCommerce pero algunas veces se pone lento para bajar reportes o algunas de las funciones.
Very convenient to use
by john-jcvap on 2020/12/23 07:12
Nice
Useless
by Dukemstr on 2020/12/22 22:17
To properly make this app work you need to install a plug-in on your domain that does gods know what and cost money! Scam!
Good App
by Harrisbeatz on 2020/12/12 17:37
This app is easy to use and user friendly
THE UPDATE WE NEEDED!
by Necaxamxalex on 2020/12/12 00:27
FINALLY! I’ve been waiting for almost a year for this specific update! Having the flexibility to edit products and add products, so much added it’s awesome!
Terrible: Requires Jetpack!
by TheYogiMatt on 2020/12/11 18:22
Wow rather than using an API or a simple login, they require you to attach via JetPack - which we all know slows down website and conflicts with multiple plugins causing site issues. Every developer turns jet pack off for a reason when you have issues with your site. DO BETTER WOO COMMERCE, this is a joke
Skip Wordpress and woocommerce altogether if you’re looking for something functional
by Member soon former on 2020/12/05 17:46
Continuous issues with transactions showing up, they won’t show as processing but have to manually do everything. This whole thing defeats the purpose. Customer service is nonexistent. reached out multiple times to the support- since Saturday - now we have Saturday a week later and they just bothered to respond - even though I paid for Business plan, their response is “get over it, fix it yourself”. Thanks, jeez.
Extremely Limited
by fuckthisshitiquit on 2020/11/30 14:59
It’s great for notifying me that I have a new order when I’m not at the shop in front of my computer, but that’s where it ends. I have a lot of customizations available on my products, and when I open orders in the app, it only shows me what product they ordered - none of the customization options that were chosen. I can only see this information when I log in online or in the email notification. Also, I can’t create an order on the app. Sometimes I’ll be talking to someone outside of the shop, and they say they want to order something, but I can’t create the order in the app on the go like I should be able to! Again, the only thing I’ve found it useful for is the alert to go check my email because I have a née order. Frustrating since it could be so much more useful. It’s 2020 folks, and you’re a website flat form, find someone who knows apps to run this program!!
Product details are still missing
by tailored-ink on 2020/11/18 18:51
The fact that Woo-commerce does not have product variations show up on the order list is a HUGE disappointment. That is why more business are moving to square and Shopify. This should be first on your update list if you want to stop the bleeding.
Torn
by Ohitsbrii on 2020/11/13 15:47
I’m so torn! This app is so cool and would be awesome if it worked. But it won’t load my clients products at all! And I can’t figure out why! 😢 ***update to this - I actually reached out to the support team (which was SO FAST) and they’ve been progressively helping me through the issues I’ve been encountering. I’m hoping once it’s resolved I can update again. Right now sometimes it works and sometimes it doesn’t.
Crashes
by leikmudkipz on 2020/10/30 08:52
Fixed after deleting and reinstalling
Awsome app
by Candle Bear on 2020/10/29 17:38
Very user friendly, and helps keep trac of visitors to the sight and much more!!! And I love the KA CHING sound when there’s an order,very satisfying:)
Great but almost perfect
by Johnnea Ellisha 💕 on 2020/10/29 13:31
I love the woo commerce app, I just wish on here things moved a little faster. I would love to be able to not have to “refresh” and “retry” as often. Also, I wish I could print the label from the app, or save the labels for various orders. Other thing, being able to produce coupons from the app would be great. Other than that, looking forward to more bug fixes and updates.
Not working
by Iamkarefree on 2020/10/29 00:47
This app was working great and for the last month, nothing comes up.
App crashing
by User310 on 2020/10/21 15:18
You must have updated again... App won’t open anymore just crashes. I get notifications but can’t open app
This app needs HELP
by Vegatron777 on 2020/10/04 17:01
This app really needs some help. It is slow, takes WAY to long to refresh and update orders. I have to mark it complete multiple times before it registers. It’s really annoying when you have a customer waiting and you can’t see their order and have to tell them that I have to wait for the app to update the order. Please fix this.
Quick and easy
by corvettesalvage on 2020/09/27 00:46
Great app. Quick and easy access to your store data.
Can’t add products
by marybrady899 on 2020/09/26 00:43
What is the purpose of being able to edit your e-commerce site on your phone if you can’t add products from it?
Good start!
by Wild Ridge on 2020/09/25 12:40
Looking forward to even more functionality as it matures. Very good on orders. Needs more on product lookup and inventory the it would be awesome. Using it daily already.
No option to add new product
by hodmediaofficial on 2020/09/16 21:30
I love all the features of the app , except for the fact that there is no option to add new product
Decent App
by IPod Touch User101 on 2020/08/27 13:23
Good app, if you have a woocommerce store you should get it. However, it’s missing functionality and seems clunky. I often times have to refresh my orders page multiple times for it to show me new orders. Loading times are long. I’d love to be able to change a customers order status or print shipping labels from the mobile app.
Nice to have but needs improvement
by JJbird5567 on 2020/08/12 18:25
My orders list doesn’t acknowledge the updates I put in. I also often get notifications, but new orders won’t load.
Get rid of Jetpack
by nick.zobido on 2020/08/03 20:25
Looks like a really useful and polished app, too bad it forces you to use Jetpack. I do not need and will never use Jetpack. I was genuinely interested in this...
App won’t connect to website
by Coach CRod on 2020/07/31 07:36
Good promise but unfortunately I have not been able to get the app to connect to my Wordpress Woocommerce website even though Jetpack is definitely connected to my site and profile. Opened a ticket and continues to remain unanswered. Wish there was something that works.
Please Fix!
by Ittybittybrandy on 2020/07/31 02:38
App is okay to use but one thing that is really inconvenient: The app doesn’t show the scheduled pickup date/time for orders. I have to go find the email to figure out when the customer wants to pickup their purchase. It’s really inconvenient. Also there is no way to print off the order/receipt. I have to go in on my computer, copy it, paste it into a word document & print from word. Not very user friendly.
Unable to refresh list
by Goalvos on 2020/07/12 06:12
I have everithing installed correct but when I open the app it says unable to load content or unable to refresh list, I installed fresh jet pack
Not working after recent update
by Александр 24.03 on 2020/07/02 13:39
After today update to opens on iPhone XS. Needed to fix ASAP. Thanks.
App now crashes when opened after the update
by John Wily on 2020/06/30 12:56
App now crashes when opened after the update
Requires Jetpack to Operate 👎👎👎
by Jimmy Bearden on 2020/06/25 18:55
If you have been building on WordPress for any amount of time you do not use JetPack. We were excited to give all of our clients a way to see their orders in real time but we cannot and will not add Jetpack to make this work. App Devs I hope you do not take this personally. Please take it as the 1 and only review that I can remember writing on the App Store.
Not connecting to my store
by Fluido21 on 2020/06/22 19:06
I doble checked my jetpack account in the wp dashboard and all seems ok, but when I go to the ios app it shows no store on this account. It was working before the update.
Useless
by Vin 99 on 2020/06/19 15:05
Garbage app Can’t even log in even all codes correct WP and woocomerce losing game to Shopify and magento ...
Can not Connect
by missaglaia on 2020/06/17 05:55
I’ve logged in via jet pack but it won’t connect to the store. So I guess it just doesn’t work for me.
Good app..but why did you change...
by Lynn1266667 on 2020/05/28 22:34
I like this app. It basically allows me to do what it need to when I am “on the go”. I LOVED the relatively new feature that had the icon badge show the total MONTHLY orders. Then when the app was launched, I was able to see the daily order total. For some some reason the latest update eliminated this monthly total of orders feature. There is no other place on the app that I can get the monthly total of orders. Also, it was very convenient to be able to just look at my phone and not launch the app and see where my business was order wise for the month. Please bring this feature back!
Order deletion??
by Comet Skateboards on 2020/05/28 14:16
The app is great but I get random notifications in the app that at order has been deleted when I haven’t tapped anything that says “delete”. I’m concerned this will affect my orders.
Good- not yet great
by joewhobakes on 2020/05/21 08:54
I’d like to have the delivery schedule that the computer website has
Used to work ok now crashes before opening
by snoop8866 on 2020/05/15 17:19
This app used to work fine but now it will not even open. Click on the app and the logo pops up full screen then nothing - just goes back to my home screen. Super disappointing. Cannot watch sales on the go now.
Looking Forward to Seeing How it Develops
by CatholicTeacher on 2020/05/15 15:49
UPDATE: Automattic support was very responsive and worked with me to track down the problem. It turned out that a plugin on my site (WP-Lister Pro) was causing a problem that affected listing orders in all API applications. So the problem wasn’t with this WooCommerce app at all. With the information given to me by the Automattic support team, the WP-Lister developer (who is also excellent) was able to correct the problem so the WoCommerce App is now working. This app now does what I wanted it for. I can easily check on new orders when I’m away from my office. I can also see the stats of my store, such as currently best selling items. I look forward to seeing this app develop. I hope Automattic will specifically think about how store owners might use a mobile app vs. a laptop/computer. For example, a mobile point-of-sale option would be awesome. An easy way to do stock count would also be very welcome. ————Original Review——— I’ve had problems with this app since I installed it. Even after working with support to reinstall JetPack and to test for plugin conflicts the order lists won’t load. It does look like the developers are adding functionality to the app, but the basics aren’t inp,ace yet.
This app is constantly unable to load the data
by Kezia Lucas on 2020/05/15 00:55
You have to basically fight with this application just to keep up with new data.
Amazing App! Must Have! 10/10 A++
by Legit_Remix on 2020/05/12 21:54
If you eCommerce site is not using WooCommerce than your doing something wrong.... seriously! This app is truly amazing, the consistent updates and new features make managing your products and inventory very easy. I can wait for feature options!
Jetpack needs to go
by Kriothic on 2020/05/12 03:37
Jetpack already has a bad background, such being bloated and noticeably slowing your website down. What the developers on this app needs to do is make it standalone with no dependency like using Jetpack. It is very disappointing to see such good software’s app using Jetpack? I will not use the app, because of known issues Jetpack have. EDIT: I can understand the issues without having Jetpack, but it’s better to have your own services that isn’t bloated as Jetpack. Thanks for responding to my review.
Can't load Order
by Tieu2811 on 2020/05/02 16:56
Can't load Order
Slow
by estore master on 2020/04/29 13:45
It is very very slow.
Fantastic
by Keg&barrelhomebrewsupply on 2020/04/14 18:19
I have been using Woocommerce for 3 months now and it is 5 stars
Absolutely Perfect
by Alex Schaef on 2020/04/09 12:38
Looking at some of the negative reviews I see certain people are opposed to using Jetpack to connect with their Wordpress website. I personally don’t understand the issue. This application is great. We just completely revamped our e-commerce website and having a tool like this is extremely helpful. Our staff now can receive direct store notifications in real time. No more overflowing email inboxes and going back and fourth to our computers to fulfill/update orders. When a new order comes in, all the needed info comes right to our smartphones. We can then verify payment (completed transactions appear in order notes), update the order status, and send customers an additional note with their parcel tracking number. This is all done without leaving the app. If you’re a small store this application may not be necessary for you to operate successfully, but it would still be a nice tool in your pocket. Works as intended. I have no complaints and would recommend to anyone using woocommerce.
Requires Jetpack - no thanks
by Mzinz on 2020/04/08 20:36
Super disappointed in WooCommerce for requiring Jetpack and will be recommending that colleagues look elsewhere.
It was an ok app.
by Vivinic on 2020/04/07 22:37
Very slow. Couldn’t sync with WooCommerce web system at the same time.
The lastest update nothing
by mrmokba on 2020/04/03 07:21
Woocommerce app was working perfectly but the latest update is nothing. It doesn’t work smoothly. Please fix these issues. I can’t refresh page - it refreshing too late. If you fix I’m going to edit my review to 5 star. Thanks
It works.. well kinda
by Mommyof two on 2020/04/01 12:32
I’ve noticed it doesn’t update. It shows orders are processing which have been completed. I’ve refreshed and updated my phone. It doesn’t help. This app would be great if it worked properly and had more features.
Jetpack jetpack jeptack
by WooRTL on 2020/03/25 06:18
The app is great, it really is. But you just can’t continue relying on Jetpack. I know it’s due to xml-rpc limitation or whatever but we all know there’s a better workaround
Very bad
by 7mileFenmore on 2020/03/21 22:36
Horrible horrible app! Never loads looking for another one to switch to. This is so bad!!
Usually A Very Handy App
by bwayned on 2020/03/04 10:22
I enjoy the app for the most part with one major caveat for me. I use variable products and when customers place orders, this app does not show which variation they ordered, which means I still have to log in to my website’s backend to fulfill orders. Hopefully this is a feature they’ll add at some point.
Legitimately appreciate
by kevenbuds on 2020/02/28 03:08
Thanks for the gobal positive vibes Always welcome.
Great!...except for shipping labels
by bit bit bb on 2020/02/16 22:34
This app works great with the woo commerce plugin. But if it had the feature to print shipping labels for the order, that would be great!
Doesn’t work can’t even log in
by Golfblues on 2020/02/07 09:04
I’ve use my same login credentials for my wp site. I log in everyday on my wp site but this app is stating that they have no record of my log in credentials not allowing me to log in. Such a waste!
Can’t use it without Jetpack installed.
by Koobawuah on 2020/01/15 00:52
It seems like a very helpful app, I just wonder why I need Jetpack to be able to view the app and get notifications of orders and reviews on my phone when everything on my store works fine without it. I just need the app without the extra features of Jetpack. Making Jetpack a requirement to be able to use this app is really disturbing
Limited but ok
by mark barzel on 2020/01/14 13:53
Please add features. I came from Shopify and their app is amazing.
Remove Jetpack
by cgervet on 2019/12/25 19:38
Guys. Please. Read your reviews. No body wants to use jetpack. One year following this app and still on the same page. Jetpack it’s necessary... xml-rpc ... create a plugin for the app that do the xml-rpc thing and forget jetpack. 99 of 100 of your reviews says the same. Remove jetpack
Crashes galore
by blkmarkrt on 2019/12/23 19:27
Hasn’t worked since the update. Completely broken.
No
by Snowatapple on 2019/12/10 05:20
Wouldn’t sync with woocommerce even with the two other required plugins. Devs— adding the credentials to access an API is much easier then jumping through hoops downloading multiple plugins especially something so notoriously bloated as Jetpack.
not bad not great
by Mike Withered on 2019/11/18 11:04
has limited functionality but is a clean interface. i’d like to be able to see more order details like shipping method chosen and products ordered to catch expedited shipments. Also it doesn’t seem to refresh well on its own. i have to manually refresh a few times to get the display to match the notification count on the icon so that’s a little cumbersome. But at the end of the day, it’s a free app for a free ecomm platform that otherwise has been really great. Maybe a paid premium admin app should be considered.
Beta test updates before release!
by Rayhunt917 on 2019/11/09 16:08
Latest update totally breaks order display. No orders display and I get error message “unable to refresh list”. Please offer rollbacks if you’re going to release untested crap
A total downgrade
by calleserodrigo on 2019/11/01 23:26
This app is a downgrade for the last one. You can not see sales by product or month or a defined period like last month. Takes for ever to update and does not show all fields of the order. I give two stars because it’s better than nothing.
lots of bugs
by JamalAj on 2019/10/24 14:31
When I use the app it shows lots of errors and doesn’t load.
Good but fussy
by TKE613 on 2019/10/23 00:59
Love being able to complete orders away from home... but sometimes it won’t “complete” or forgets I have already finished or asks me to retry multiple times.
Limited information
by Gluuteny on 2019/10/07 20:26
Only one page (My Store) of data populates this app, an even that is incomplete. My Visitors - “unable to load data” ??? The Orders page is blank - unable to refresh list ??? and waiting for customers ??? I get an update when an order comes through but can’t see it. All this should work, but doesn’t. Would be a great app if it worked. Very disappointed.
Error sync everytime
by Yosm3l on 2019/08/28 04:47
The app is very useful to see reports and check product sales. The synchronization with the sales order is too poor, I'm always got a message "Unable to refresh the list" I never can check my orders on real time. Woocommerce is the best e-commerce platform I used but the app must be updated and improved. You guys have a great e-commerce platform, but the app definitely need improvement. Sorry but my English is not fluid at all.
Unable to refresh list
by Al123321 on 2019/08/05 22:33
Will rate a 5 if I can ever get past “unable to refresh list”
Use ECWID
by 12345682827373728 on 2019/08/01 13:45
This app needs so much work, business owners beware. You can see orders placed, that’s about it. No guarantee your order will actually go through your store and be processed. There’s no way to input coupon or discount codes on the app. Support will just tell you to go “vote” for something on their website. If you have a choice, use Ecwid. MUCH better platform.
Uploading products
by Teelopez on 2019/07/24 19:23
Considering that my WordPress app alerts me when I have a new order this app is of little use to me. I want to be able to upload products from mobile. Now THAT would be useful!
This app requieres jetpack installed
by ls_chino on 2019/07/21 19:55
I’ve been using this app for a long time, I uninstalled it and reinstalled it again and now is asking me for a jetpack account. Before it worked fine with the api my website generated but not anymore.
Jetpack required?
by chejgar on 2019/07/20 17:24
Requiring Jetpack is ridiculous. Users of WC are doing so due to flexibility and customizing to suit. To force the use of a subpar plugin in order to access this app is not in line with what makes WC desirable.
I need to login without jetpack
by youaskwecreate on 2019/07/07 05:34
Please fix that no jetpack
Why???
by UpRocka on 2019/06/15 19:45
So Woo is still the dominant e-commerce software for WordPress yet this is literally the only app offering to work in tandem with the plugin. — something i might add, is vital in this day and age for keeping up with orders on the go and just in general, since working from your phone helps expedite productivity. Anyhow, Jetpack is terrible and should stay “optional” in order to utilize the app, yet Woo is now requiring Jetpack to be installed in order to use the app? Expect this app to die before it gets on its feet. No clue how the team behind this app came to the realization that that was a wise idea. In addition, the app is greatly lacking any real useful features beyond a simple notification of an order. This app should be fully featured and allow fine tooth control including an overview of each order placed in your store. What else is the purpose of even bringing an app like this to market otherwise? I don’t get it. The fact that the app is 100% necessary yet disappoints in generally all areas has essentially forced me to reassess my e-commerce platform and utilize big cartel instead. Even Big Cartels extremely minimal feature set puts this app to shame. Love woo for its customization abilities but when there is no modern tools to accompany the software then what’s the point? ✌🏻 out Woo.
Worthless
by KoowanPStark on 2019/06/15 02:52
Simply doesn’t work at all. Zero. Zilch. Nothing.
Beta Version was way better
by JC the Amazing on 2019/06/03 15:11
This new app won’t let you customize your reports like the beta did. With beta you could view today vs yesterday easily and this one gives you no option.
Does the basics
by Bigbada12111 on 2019/06/03 15:10
Gives you basic order info. Nowhere near as Useful as the Shopify app, but you can’t really compare the two as Woocommerce is free.
Requires Jetpack. No Thanks.
by H2_Hummer on 2019/04/20 17:56
Unfortunately it requires JetPack. Went with a different app that works fine with WP REST api.
Version 1.5 doesn’t connect with my store
by Nebril72 on 2019/04/16 23:47
After last update the app doesn’t connect to my store. Did you change anything that I’ve to take care of?
Store won’t connect
by send4ann on 2019/04/08 20:09
Title sums that up quite nicely
Jetpack obscure thing
by walawl on 2019/04/01 19:58
Well, I simply can’t accept that you guys will let use this App only to those who will agree to share all their data to you through JetPack. Better let people to pay for this App rather than accepting “only” important sensitive data as currency. JetPack is pure garbage.
Push notifications work, but orders list does not
by DVkid on 2019/03/06 18:14
I really appreciate being able to get push notifications for my store. But I’ve never been able to view orders within this app. The list of orders cannot be loaded, and tapping on a push notification results in the same error.
Would be a great app... IF IT WORKED!
by Bart1963 on 2019/02/28 16:00
So, like many others this app does not work well at all. Sure, I get notifications that I’ve make a sale (I can get emails for that), but the app does NOT properly connect to my site to display Orders so they would have to look into it. I contacted their support and they said that jet pack is working with my site, but they aren’t sure why the app isn’t working. They had me send a Status report from my site, but I still have yet to hear back from them. That was DAYS ago and not a peep from them since! Even after I sent another email asking for an update. As it is, this app is a waste of time and storage space on my device!
Doesn’t connect to my store
by nspindler on 2019/02/13 02:48
I can’t use this app. Won’t connect to my store. Would be great to have this app to manage to manage the store but based on other reviews doesn’t look promising. Help forums were extremely unhelpful too.
Jetpack is garbage and required for this app
by Skinnerjoe on 2019/02/02 15:46
Jetpack is a terrible thing. We will never use it again. Why woocommerce is pushing it on its customers is baffling. If some of it’s features are needed so badly it should then be part of the woocommerce core. The mobile app will never take off if customers are required to use Jetpack. Hopefully Woo gets that through their head!
Absolutely Perfect
by Alex Schaef on 2020/04/09 12:38
Looking at some of the negative reviews I see certain people are opposed to using Jetpack to connect with their Wordpress website. I personally don’t understand the issue. This application is great. We just completely revamped our e-commerce website and having a tool like this is extremely helpful. Our staff now can receive direct store notifications in real time. No more overflowing email inboxes and going back and fourth to our computers to fulfill/update orders. When a new order comes in, all the needed info comes right to our smartphones. We can then verify payment (completed transactions appear in order notes), update the order status, and send customers an additional note with their parcel tracking number. This is all done without leaving the app. If you’re a small store this application may not be necessary for you to operate successfully, but it would still be a nice tool in your pocket. Works as intended. I have no complaints and would recommend to anyone using woocommerce.
Looking Forward to Seeing How it Develops
by CatholicTeacher on 2020/05/15 15:49
UPDATE: Automattic support was very responsive and worked with me to track down the problem. It turned out that a plugin on my site (WP-Lister Pro) was causing a problem that affected listing orders in all API applications. So the problem wasn’t with this WooCommerce app at all. With the information given to me by the Automattic support team, the WP-Lister developer (who is also excellent) was able to correct the problem so the WoCommerce App is now working. This app now does what I wanted it for. I can easily check on new orders when I’m away from my office. I can also see the stats of my store, such as currently best selling items. I look forward to seeing this app develop. I hope Automattic will specifically think about how store owners might use a mobile app vs. a laptop/computer. For example, a mobile point-of-sale option would be awesome. An easy way to do stock count would also be very welcome. ————Original Review——— I’ve had problems with this app since I installed it. Even after working with support to reinstall JetPack and to test for plugin conflicts the order lists won’t load. It does look like the developers are adding functionality to the app, but the basics aren’t inp,ace yet.
Extremely Limited
by fuckthisshitiquit on 2020/11/30 14:59
It’s great for notifying me that I have a new order when I’m not at the shop in front of my computer, but that’s where it ends. I have a lot of customizations available on my products, and when I open orders in the app, it only shows me what product they ordered - none of the customization options that were chosen. I can only see this information when I log in online or in the email notification. Also, I can’t create an order on the app. Sometimes I’ll be talking to someone outside of the shop, and they say they want to order something, but I can’t create the order in the app on the go like I should be able to! Again, the only thing I’ve found it useful for is the alert to go check my email because I have a née order. Frustrating since it could be so much more useful. It’s 2020 folks, and you’re a website flat form, find someone who knows apps to run this program!!
Why???
by UpRocka on 2019/06/15 19:45
So Woo is still the dominant e-commerce software for WordPress yet this is literally the only app offering to work in tandem with the plugin. — something i might add, is vital in this day and age for keeping up with orders on the go and just in general, since working from your phone helps expedite productivity. Anyhow, Jetpack is terrible and should stay “optional” in order to utilize the app, yet Woo is now requiring Jetpack to be installed in order to use the app? Expect this app to die before it gets on its feet. No clue how the team behind this app came to the realization that that was a wise idea. In addition, the app is greatly lacking any real useful features beyond a simple notification of an order. This app should be fully featured and allow fine tooth control including an overview of each order placed in your store. What else is the purpose of even bringing an app like this to market otherwise? I don’t get it. The fact that the app is 100% necessary yet disappoints in generally all areas has essentially forced me to reassess my e-commerce platform and utilize big cartel instead. Even Big Cartels extremely minimal feature set puts this app to shame. Love woo for its customization abilities but when there is no modern tools to accompany the software then what’s the point? ✌🏻 out Woo.
Error sync everytime
by Yosm3l on 2019/08/28 04:47
The app is very useful to see reports and check product sales. The synchronization with the sales order is too poor, I'm always got a message "Unable to refresh the list" I never can check my orders on real time. Woocommerce is the best e-commerce platform I used but the app must be updated and improved. You guys have a great e-commerce platform, but the app definitely need improvement. Sorry but my English is not fluid at all.
Beta version was better, please fix! Add order status options!
by D - deli on 2019/01/28 09:33
We were desperately waiting for this so we could get sound notifications, great! Except you removed the ability to do anything but fulfill orders, how does that translate to “manage orders” like you advertised? We preemptively removed the beta version (which had the ability change order statuses) and now we are dead in the water. We need the ability to cancel orders from the app badly, or it does us no good. Our restaurant can’t afford to have staff members logged into a computer all day logging into WordPress to cancel orders. We need to manage them easily from our order tablets, we run on tight labor and thin margins. Please fix ASAP! Thanks for all of your work, we just really need this feature!
Good app..but why did you change...
by Lynn1266667 on 2020/05/28 22:34
I like this app. It basically allows me to do what it need to when I am “on the go”. I LOVED the relatively new feature that had the icon badge show the total MONTHLY orders. Then when the app was launched, I was able to see the daily order total. For some some reason the latest update eliminated this monthly total of orders feature. There is no other place on the app that I can get the monthly total of orders. Also, it was very convenient to be able to just look at my phone and not launch the app and see where my business was order wise for the month. Please bring this feature back!
not bad not great
by Mike Withered on 2019/11/18 11:04
has limited functionality but is a clean interface. i’d like to be able to see more order details like shipping method chosen and products ordered to catch expedited shipments. Also it doesn’t seem to refresh well on its own. i have to manually refresh a few times to get the display to match the notification count on the icon so that’s a little cumbersome. But at the end of the day, it’s a free app for a free ecomm platform that otherwise has been really great. Maybe a paid premium admin app should be considered.
Amazing App! Must Have! 10/10 A++
by Legit_Remix on 2020/05/12 21:54
If you eCommerce site is not using WooCommerce than your doing something wrong.... seriously! This app is truly amazing, the consistent updates and new features make managing your products and inventory very easy. I can wait for feature options!
Would be a great app... IF IT WORKED!
by Bart1963 on 2019/02/28 16:00
So, like many others this app does not work well at all. Sure, I get notifications that I’ve make a sale (I can get emails for that), but the app does NOT properly connect to my site to display Orders so they would have to look into it. I contacted their support and they said that jet pack is working with my site, but they aren’t sure why the app isn’t working. They had me send a Status report from my site, but I still have yet to hear back from them. That was DAYS ago and not a peep from them since! Even after I sent another email asking for an update. As it is, this app is a waste of time and storage space on my device!
Basically functional, not great
by Bexrayspex on 2021/02/17 22:14
My biggest issue with this app is that there is SO much lag when loading new orders, and often it takes several tries and error messages before I can get through to see my orders. I haven’t actually tried to do anything more complicated (like adding actual content) because I don’t really trust the app to handle it correctly. I’m glad there is an app that will notify me of new orders and let me keep track of my online store, but it seems like there are some serious bugs or design flaws that need to be worked out.
Jetpack needs to go
by Kriothic on 2020/05/12 03:37
Jetpack already has a bad background, such being bloated and noticeably slowing your website down. What the developers on this app needs to do is make it standalone with no dependency like using Jetpack. It is very disappointing to see such good software’s app using Jetpack? I will not use the app, because of known issues Jetpack have. EDIT: I can understand the issues without having Jetpack, but it’s better to have your own services that isn’t bloated as Jetpack. Thanks for responding to my review.
Great but almost perfect
by Johnnea Ellisha 💕 on 2020/10/29 13:31
I love the woo commerce app, I just wish on here things moved a little faster. I would love to be able to not have to “refresh” and “retry” as often. Also, I wish I could print the label from the app, or save the labels for various orders. Other thing, being able to produce coupons from the app would be great. Other than that, looking forward to more bug fixes and updates.
Torn
by Ohitsbrii on 2020/11/13 15:47
I’m so torn! This app is so cool and would be awesome if it worked. But it won’t load my clients products at all! And I can’t figure out why! 😢 ***update to this - I actually reached out to the support team (which was SO FAST) and they’ve been progressively helping me through the issues I’ve been encountering. I’m hoping once it’s resolved I can update again. Right now sometimes it works and sometimes it doesn’t.
Skip Wordpress and woocommerce altogether if you’re looking for something functional
by Member soon former on 2020/12/05 17:46
Continuous issues with transactions showing up, they won’t show as processing but have to manually do everything. This whole thing defeats the purpose. Customer service is nonexistent. reached out multiple times to the support- since Saturday - now we have Saturday a week later and they just bothered to respond - even though I paid for Business plan, their response is “get over it, fix it yourself”. Thanks, jeez.
Wonderful!!
by Txmomtomany on 2021/02/07 14:46
I have had the best experience with woo commerce on WP. The app makes it easy to see store purchases, fill orders, and communicate with customers. You can also edit products on mobile app as well, which is nice with life being mobile so much nowadays.
Decent App
by IPod Touch User101 on 2020/08/27 13:23
Good app, if you have a woocommerce store you should get it. However, it’s missing functionality and seems clunky. I often times have to refresh my orders page multiple times for it to show me new orders. Loading times are long. I’d love to be able to change a customers order status or print shipping labels from the mobile app.
Woo App Awesomeness
by Boysen Berry Farm on 2021/01/09 19:20
Love the cha-ching alert for each sale! We recently opened a webstore for our boysenberry farm and farm to table products. The Woo App has allowed us to manage our store very easy, right from our phone. Our customers receive immediate feedback and can interact with us.
Could use some improvements.
by wjd28 on 2019/01/22 16:45
Look, thanks for taking the time to try to make this work. Can’t always get things right the first time so I understand that. Here are some gripes or constructive criticisms. 1. The new order notification sound MUST be customizable by the user. The current sound just about gives me a heart attack every time it goes off. I want to change it! ..... now! 2. Please let users set the date range for orders and stats. A more common day month years would be nice. That’s all I have for now. Thanks Wil
Please Fix!
by Ittybittybrandy on 2020/07/31 02:38
App is okay to use but one thing that is really inconvenient: The app doesn’t show the scheduled pickup date/time for orders. I have to go find the email to figure out when the customer wants to pickup their purchase. It’s really inconvenient. Also there is no way to print off the order/receipt. I have to go in on my computer, copy it, paste it into a word document & print from word. Not very user friendly.
Version 1.5 doesn’t connect with my store
by Nebril72 on 2019/04/16 23:47
After last update the app doesn’t connect to my store. Did you change anything that I’ve to take care of?
Never works
by mandrak on 2021/02/12 04:17
Never loads traffic, orders or product data. Just stays loading forever. It could also crash your site while pulling data. Also we changed to Woocommerce looking for an alternative that was cheaper than Shopify. Don’t let Woo fool you because they are “free”. Once you’re in their ecosystem you’ll need to pay for almost every feature you would want to add. It ends up being wayyy more than what you pay for Shopify
Can’t use it without Jetpack installed.
by Koobawuah on 2020/01/15 00:52
It seems like a very helpful app, I just wonder why I need Jetpack to be able to view the app and get notifications of orders and reviews on my phone when everything on my store works fine without it. I just need the app without the extra features of Jetpack. Making Jetpack a requirement to be able to use this app is really disturbing
This app needs HELP
by Vegatron777 on 2020/10/04 17:01
This app really needs some help. It is slow, takes WAY to long to refresh and update orders. I have to mark it complete multiple times before it registers. It’s really annoying when you have a customer waiting and you can’t see their order and have to tell them that I have to wait for the app to update the order. Please fix this.
Product details are still missing
by tailored-ink on 2020/11/18 18:51
The fact that Woo-commerce does not have product variations show up on the order list is a HUGE disappointment. That is why more business are moving to square and Shopify. This should be first on your update list if you want to stop the bleeding.
Usually A Very Handy App
by bwayned on 2020/03/04 10:22
I enjoy the app for the most part with one major caveat for me. I use variable products and when customers place orders, this app does not show which variation they ordered, which means I still have to log in to my website’s backend to fulfill orders. Hopefully this is a feature they’ll add at some point.
Not connecting to my store
by Fluido21 on 2020/06/22 19:06
I doble checked my jetpack account in the wp dashboard and all seems ok, but when I go to the ios app it shows no store on this account. It was working before the update.
App now crashes when opened after the update
by John Wily on 2020/06/30 12:56
App now crashes when opened after the update
The lastest update nothing
by mrmokba on 2020/04/03 07:21
Woocommerce app was working perfectly but the latest update is nothing. It doesn’t work smoothly. Please fix these issues. I can’t refresh page - it refreshing too late. If you fix I’m going to edit my review to 5 star. Thanks
Push notifications work, but orders list does not
by DVkid on 2019/03/06 18:14
I really appreciate being able to get push notifications for my store. But I’ve never been able to view orders within this app. The list of orders cannot be loaded, and tapping on a push notification results in the same error.
Unable to refresh list
by Goalvos on 2020/07/12 06:12
I have everithing installed correct but when I open the app it says unable to load content or unable to refresh list, I installed fresh jet pack
Crashes
by leikmudkipz on 2020/10/30 08:52
Fixed after deleting and reinstalling
THE UPDATE WE NEEDED!
by Necaxamxalex on 2020/12/12 00:27
FINALLY! I’ve been waiting for almost a year for this specific update! Having the flexibility to edit products and add products, so much added it’s awesome!
lots of bugs
by JamalAj on 2019/10/24 14:31
When I use the app it shows lots of errors and doesn’t load.
Requires Jetpack to Operate 👎👎👎
by Jimmy Bearden on 2020/06/25 18:55
If you have been building on WordPress for any amount of time you do not use JetPack. We were excited to give all of our clients a way to see their orders in real time but we cannot and will not add Jetpack to make this work. App Devs I hope you do not take this personally. Please take it as the 1 and only review that I can remember writing on the App Store.
Terrible
by CourtneyES on 2021/03/22 23:38
Downloaded this for my e-commerce and it seemed smooth at first. All I needed was to login and get the key from the site and my dashboard showed up immediately. An hour later I tapped on the app again and it took me to a different login page, says it doesn’t recognize my site on Wordpress (weird) and now mentioning jetpack. Utterly confusing.
Jetpack is garbage and required for this app
by Skinnerjoe on 2019/02/02 15:46
Jetpack is a terrible thing. We will never use it again. Why woocommerce is pushing it on its customers is baffling. If some of it’s features are needed so badly it should then be part of the woocommerce core. The mobile app will never take off if customers are required to use Jetpack. Hopefully Woo gets that through their head!
Used to work ok now crashes before opening
by snoop8866 on 2020/05/15 17:19
This app used to work fine but now it will not even open. Click on the app and the logo pops up full screen then nothing - just goes back to my home screen. Super disappointing. Cannot watch sales on the go now.
Almost useless
by Nickitruesdell on 2021/02/27 16:16
I really really want this to work, but the only helpful thing it does is the fun “cha-Ching” sound when I get an order. Once I open the app to get into, it just tells me to refresh over and over. So I still go to my emails or my computer to get the actual info. It’s a great idea that doesn’t work. So disappointed.
A total downgrade
by calleserodrigo on 2019/11/01 23:26
This app is a downgrade for the last one. You can not see sales by product or month or a defined period like last month. Takes for ever to update and does not show all fields of the order. I give two stars because it’s better than nothing.
Order deletion??
by Comet Skateboards on 2020/05/28 14:16
The app is great but I get random notifications in the app that at order has been deleted when I haven’t tapped anything that says “delete”. I’m concerned this will affect my orders.
Quick and easy
by corvettesalvage on 2020/09/27 00:46
Great app. Quick and easy access to your store data.
No option to add new product
by hodmediaofficial on 2020/09/16 21:30
I love all the features of the app , except for the fact that there is no option to add new product
Uploading products
by Teelopez on 2019/07/24 19:23
Considering that my WordPress app alerts me when I have a new order this app is of little use to me. I want to be able to upload products from mobile. Now THAT would be useful!
Good but fussy
by TKE613 on 2019/10/23 00:59
Love being able to complete orders away from home... but sometimes it won’t “complete” or forgets I have already finished or asks me to retry multiple times.
Use ECWID
by 12345682827373728 on 2019/08/01 13:45
This app needs so much work, business owners beware. You can see orders placed, that’s about it. No guarantee your order will actually go through your store and be processed. There’s no way to input coupon or discount codes on the app. Support will just tell you to go “vote” for something on their website. If you have a choice, use Ecwid. MUCH better platform.
Good start!
by Wild Ridge on 2020/09/25 12:40
Looking forward to even more functionality as it matures. Very good on orders. Needs more on product lookup and inventory the it would be awesome. Using it daily already.
App won’t connect to website
by Coach CRod on 2020/07/31 07:36
Good promise but unfortunately I have not been able to get the app to connect to my Wordpress Woocommerce website even though Jetpack is definitely connected to my site and profile. Opened a ticket and continues to remain unanswered. Wish there was something that works.
Terrible: Requires Jetpack!
by TheYogiMatt on 2020/12/11 18:22
Wow rather than using an API or a simple login, they require you to attach via JetPack - which we all know slows down website and conflicts with multiple plugins causing site issues. Every developer turns jet pack off for a reason when you have issues with your site. DO BETTER WOO COMMERCE, this is a joke
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All Versions
4.0
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 5
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Current Version (6.3)
4.0
1,517 total
 5
1,186
 4
155
 3
53
 2
42
 1
81
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