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App name
DiDi-Rider
Description
Your ride is just a few tabs away in Australia, Japan and selected countries of Latin America through this DiDi rider app offered by the world’s leading on-demand transportation network. To use our service in Brazil, please download the “99” App in the App stores. To use DiDi in China, please download the “DiDi-Greater China” App in the App stores in the Chinese mainland or Hong Kong SAR. Order a trip is simple: 1. Download the App and tap to open. Follow the instructions to create an account. 2. To book a ride, choose your pick-up and drop-off locations. 3. Once we find you a driver, you will be shown information of the driver and the vehicle. All our drivers are rigorously vetted and screened. You can also check the driver’s pick-up route and estimated time of arrival (ETA). 4. At the end of your trip, pay hassle-free by your preferred payment method directly in the App. 5. Safety First! Take a minute to learn how to set trusted contacts, use the emergency button, or share ride status from our in-App Safety Toolkit. Visit https://www.didiglobal.com/international-business for more information.
Agradecida
by vskdffss on 2020/02/20 02:39
Este señor fue muy amable Dios lo bendiga y honrado
Orange is the new black
by jpmejiacalle on 2020/02/19 00:02
Great cars, drivers and service
Beware
by john in tour on 2020/02/17 19:54
App charged credit card and driver insisted on cash...paid twice for ride
Ghetto and dicier drivers
by Seany.boy on 2020/02/16 04:43
Too many cancellations and drivers tend to be a bit wild. I miss uber :(
review
by e d m v n d o on 2020/02/15 08:34
excelent
Awesome
by Dukehavoc on 2020/02/15 00:44
Awesome app great drivers
Unable to Add Card + Horrendous UX
by 23sam23 on 2020/02/13 02:17
I’m sure this app works great, however, when I tried to add several cards the amount I entered did not work. I used all of my attempts and contacted support. Two reps confirmed to me that my card was verified and both turned out to be lying or ignorant at their job as neither were able to work. Thank goodness Uber was able in the location or I would have been stranded. On top of that, the UI kept showing the same screen as I hit the back arrow on the help screen. An embarrassing problem on their product team to not be able to get that right. Hope you hire better front end devs. Also, you should allow people to be able to email customer support in Gmail or copy the email and not have the default as Apple Mail - unless you hate your users and don’t want them contacting you for help, but I could be wrong. Hope this feedback makes it past your customer service team and actually gets discussed on and maybe put into a sprint cycle.
Me encanta
by Josue0412Arg on 2020/02/12 23:48
Las verdd que tiene excelente servicios los conductores llegan rapidos y el precio es super economico
Much faster matching and map updating
by Darian311 on 2020/02/08 19:57
Uber just got kicked out of Colombia and had to find another ride share.
Nice ride
by Yuen Kevin on 2020/02/07 05:20
Driver was very politely
Very hard to register
by Asierra01 on 2020/02/06 16:27
I live in Atlanta, trying to install DiDi in Columbia, is a nightmare to register using this app, I am a software developer too.
Buggiest cab app ever!
by avid bystander on 2020/02/05 23:30
My driver cancelled the ride; wasn’t notified. Instead a new ride was started without notification or prompt to do so. Have had trouble entering my email, using promo codes, just about anything that could be buggy pretty much is.
Excelente
by Latin-Aua on 2020/02/05 03:28
Buenisima aplicación, muy bien que motivan con los descuentos, muy recomendado, ojala sigan asi. Muy bien.
Bye bye
by Mariiegb on 2020/02/04 04:48
La aplicación se Glitchea y está una porquería realmente. Servicio al cliente un poco lento y no resuelven los inconvenientes con los pagos en tarjeta. Que lástima que se fue Uber de Colombia.
Excelente App
by Omarochoa5 on 2020/02/01 12:58
Me encanta, autos limpios mejores tarifas
Sr conductor
by Alejandra Alarcon_18💗 on 2020/01/31 03:18
Me siento muy agusto con esta aplicación
No drivers
by saltshul2000 on 2020/01/29 11:29
This app doesn’t work. I have on several different occasions tried to book a DiDi and it never shows up. Waiting for 10-20 minutes, I end up calling an Uber instead because it is more reliable. Don’t waste your time with DiDi if you’re in Perth. I would love if DiDi could prove me wrong and finally work for once.
Takes to long to find ride
by idkidk1234556 on 2020/01/27 15:00
Takes to long to find ride
Cancelar viaje
by pammong on 2020/01/27 14:31
Me parece que deberían dar la opción de cancelar el viaje sin realizar ningún cobro por este si la cancelación es inmediata al pedido del servicio. Si la cancelación se realiza minutos después, lo siento válido, pero antes no. Gracias
Abuse
by jaesquivelp on 2020/01/25 21:30
DiDi abuses of the notifications, they use the service to send you spam.
Good alternative when Uber is on dynamic pricing
by Alex Galindez on 2020/01/22 13:34
3* cos notifications on a minute basis are as annoying as hell!
Good Interface Poor Experience
by Coralville Clark on 2020/01/21 22:58
Well designed app but I have issues with the business model. Each time I attempted to secure. ride in Melbourne I experienced obvious bait and switch pricing. Express price quotes were always significantly lower than Uber price quotes but no driver ever accepted the ride. If you want DiDi to pick you up you need to pay their max price which is comparable to Uber. No thanks, I’ll stick with upfront and accurate pricing with Uber.
Seguridad y Calidad se servicio
by Cota2021 on 2020/01/19 00:38
Calidad
Didi is great
by keith colombia on 2020/01/11 14:57
I moved from uber and I am a fan. More drivers in colombia. The fare showed at all times which is different than in uber. The interface to add credit card was also vert straightforward. Ibg general the interface was more clean.
Connection error when adding. Foreign credit card
by courie85 on 2020/01/11 07:41
Very frustrating. Unable to add a credit card due to connection error message when saving card info.
Cambia el precio
by AlejitaRamos on 2020/01/11 06:41
Dice un precio al solicitar el servicio y al terminar te cobran mucho más
Palomo 79
by palomo 79 on 2020/01/02 17:43
Excelente servicio lo recomiendo al 100
Muy agradable el joven Chofer
by margarylinda on 2019/12/31 00:49
Gracias! Margarylinda
First timer
by Parcerorito on 2019/12/28 21:54
This was my first ride with DiDi I was very satisfied
Last minute information
by Kitchi Kitchi on 2019/12/23 21:09
Unreliable prebooking service as I got a notification requiring me to rebook just 30 minutes before my prebooking time.
DiDi
by Laureka21 on 2019/12/22 20:24
Nada que ver es como un taxi rojo sube la tarifa no es fija!!! Mejor Uber desde un principio sabes cuanto pagas desde que te recogen hasta que llegas a tu destino!!! Ni con el 30% de descuento convense la tarifa... prefiero uber 1000 veces!!!
Ayuda
by madiee333 on 2019/12/19 21:03
Cuando baje la aplicaccion me decia viaje gratis ya van 2 veses que lo uso y me cobran porfavor ayudenme aresvolver esto me gusta su servicio pero lo justo es justo decis primer viaje gratis y nada
Modificacion de precios en ruta
by Maca2678 on 2019/12/16 18:57
La modificacion de precios en ruta la veo como una situacion de todos los viajes y no esporadica como en UBER
Sometimes Cars take too long to find nearby driver
by Alexusus on 2019/12/12 20:16
Good service. May be possible that the demand is higher than the available drivers. And if you are in a hurry you may have to consider another transportation alternatives
Reseña
by Comentario 1.0 on 2019/12/09 03:08
Duran demasiado aveces hasta 5 minutos
Waste of time, no rides near or available
by Mariiiitaaaa preciosaaa on 2019/12/08 00:30
No available drivers
It’s trash
by Otozm on 2019/12/08 00:25
I’ve been waiting for 20 minutes and no driver comes, this is trash
Didi
by Midna890 on 2019/12/07 13:57
Didi tiene que mejorar muchisimo en muchos aspectos, puede ser más económico, pero en otras cosas está fatal
!!!!
by ulsese on 2019/12/07 03:03
Esta chilo son rápidos y eficaz aunke ahí veses k los tiene k ordenar dos veses uno pero d ahí no pasa!!!!!!
Excelente
by MarkVVH on 2019/11/30 14:40
Excelente servicio y precio es lo que uno cll ok no usuario busca
Mucha espera
by Chuy1020 on 2019/11/30 00:19
Tardó mucho en recogerme
Viaje
by Caracolito2 on 2019/11/29 00:45
Excelente mejor que Uber🤭🤫🤫🤫🤫🤫🤫🤭🤭🤭🤭🤭🤭🤭🤭🤫🤭🤫🤫🤫🤫🤭🤭🤭🤭🤭🤭🤭🤭🤫🤫🤫🤭🤭🤫🤭🤭🤫🤫🤭🤭🤭🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤫🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗
Very nice trip
by mcpromero on 2019/11/28 13:21
The driver was very nice and careful drive
Connecting drivers is not reliable
by mscoll85 on 2019/11/25 21:54
I’ve attempted four rides with DIdi, and only two attempts actually located a driver, 50% failure rate is really high. I waited over 10 minutes in one case. Uber connected immediately. Often, my Uber drivers had the Didi logo also on their windows, so I’m baffled.
Publicidad engañosa
by Johnmer on 2019/11/21 01:54
Pido el servicio y dice 2.700 colones aprox. Tomo el servicio y al llegar dice 3.650 colones! Ofrecen 30% de descuento por promoción y no dan nada
Long waiting time
by Hardrock Fracker on 2019/11/15 03:54
Pickup routine not well thought out, cars far away are selected and drivers not cancelling not to affect their completion score
Money
by Nellykin222 on 2019/11/13 20:06
This taxi was taken from my card before the trip, the amount of money and then the same amount after the trip, they promised to return, but the money was never returned! scammers! Swindlers! Never use it!
Una basura
by Cabrontk on 2019/11/11 11:11
Muy mala app, pésimo servicio, tarifas engorrosas al momento de pagar. Términos y condiciones de muy mala reputación. Literalmente DiDi una basura de servicio.
DIDI Engaño
by Pinblurple;) on 2019/11/06 19:51
tienen promociones engañosas me registre como usuario nuevo y en mi primer viaje no me dieron los 50 pesos con un codigo referido. a mi amigo no le dieron los 200 pesos y en didi food tampoco me dieron la promocion que ofrecieron. son unos mentirosos y hare llegar es informacion a la gente para que no se registren en didi...ofrecen cosas y es mentira. pésimo servicio y me encargare de difundirlo. NO lo recomiendo. además me cambian el conductor en el camino y sube el doble la tarifa. son unos mentirosos estafadores.
Gold
by jmendez One on 2019/04/27 08:26
Excelentes promos .
How to delete account?
by csaids on 2018/05/25 01:29
Is there a support number or email? How do you delete account and stop getting SMS Texts?
Excelente!
by Marcos Subia on 2018/05/03 23:17
Muy buena app de transporte. 100% recomendada
Didi is great
by keith colombia on 2020/01/11 14:57
I moved from uber and I am a fan. More drivers in colombia. The fare showed at all times which is different than in uber. The interface to add credit card was also vert straightforward. Ibg general the interface was more clean.
Unable to Add Card + Horrendous UX
by 23sam23 on 2020/02/13 02:17
I’m sure this app works great, however, when I tried to add several cards the amount I entered did not work. I used all of my attempts and contacted support. Two reps confirmed to me that my card was verified and both turned out to be lying or ignorant at their job as neither were able to work. Thank goodness Uber was able in the location or I would have been stranded. On top of that, the UI kept showing the same screen as I hit the back arrow on the help screen. An embarrassing problem on their product team to not be able to get that right. Hope you hire better front end devs. Also, you should allow people to be able to email customer support in Gmail or copy the email and not have the default as Apple Mail - unless you hate your users and don’t want them contacting you for help, but I could be wrong. Hope this feedback makes it past your customer service team and actually gets discussed on and maybe put into a sprint cycle.
Good Interface Poor Experience
by Coralville Clark on 2020/01/21 22:58
Well designed app but I have issues with the business model. Each time I attempted to secure. ride in Melbourne I experienced obvious bait and switch pricing. Express price quotes were always significantly lower than Uber price quotes but no driver ever accepted the ride. If you want DiDi to pick you up you need to pay their max price which is comparable to Uber. No thanks, I’ll stick with upfront and accurate pricing with Uber.
Takes to long to find ride
by idkidk1234556 on 2020/01/27 15:00
Takes to long to find ride
Sometimes Cars take too long to find nearby driver
by Alexusus on 2019/12/12 20:16
Good service. May be possible that the demand is higher than the available drivers. And if you are in a hurry you may have to consider another transportation alternatives
Orange is the new black
by jpmejiacalle on 2020/02/19 00:02
Great cars, drivers and service
Connection error when adding. Foreign credit card
by courie85 on 2020/01/11 07:41
Very frustrating. Unable to add a credit card due to connection error message when saving card info.
No drivers
by saltshul2000 on 2020/01/29 11:29
This app doesn’t work. I have on several different occasions tried to book a DiDi and it never shows up. Waiting for 10-20 minutes, I end up calling an Uber instead because it is more reliable. Don’t waste your time with DiDi if you’re in Perth. I would love if DiDi could prove me wrong and finally work for once.
Much faster matching and map updating
by Darian311 on 2020/02/08 19:57
Uber just got kicked out of Colombia and had to find another ride share.
Connecting drivers is not reliable
by mscoll85 on 2019/11/25 21:54
I’ve attempted four rides with DIdi, and only two attempts actually located a driver, 50% failure rate is really high. I waited over 10 minutes in one case. Uber connected immediately. Often, my Uber drivers had the Didi logo also on their windows, so I’m baffled.
Buggiest cab app ever!
by avid bystander on 2020/02/05 23:30
My driver cancelled the ride; wasn’t notified. Instead a new ride was started without notification or prompt to do so. Have had trouble entering my email, using promo codes, just about anything that could be buggy pretty much is.
Money
by Nellykin222 on 2019/11/13 20:06
This taxi was taken from my card before the trip, the amount of money and then the same amount after the trip, they promised to return, but the money was never returned! scammers! Swindlers! Never use it!
Last minute information
by Kitchi Kitchi on 2019/12/23 21:09
Unreliable prebooking service as I got a notification requiring me to rebook just 30 minutes before my prebooking time.
First timer
by Parcerorito on 2019/12/28 21:54
This was my first ride with DiDi I was very satisfied
Good alternative when Uber is on dynamic pricing
by Alex Galindez on 2020/01/22 13:34
3* cos notifications on a minute basis are as annoying as hell!
Very nice trip
by mcpromero on 2019/11/28 13:21
The driver was very nice and careful drive
Long waiting time
by Hardrock Fracker on 2019/11/15 03:54
Pickup routine not well thought out, cars far away are selected and drivers not cancelling not to affect their completion score
How to delete account?
by csaids on 2018/05/25 01:29
Is there a support number or email? How do you delete account and stop getting SMS Texts?
Very hard to register
by Asierra01 on 2020/02/06 16:27
I live in Atlanta, trying to install DiDi in Columbia, is a nightmare to register using this app, I am a software developer too.
Waste of time, no rides near or available
by Mariiiitaaaa preciosaaa on 2019/12/08 00:30
No available drivers
It’s trash
by Otozm on 2019/12/08 00:25
I’ve been waiting for 20 minutes and no driver comes, this is trash
Nice ride
by Yuen Kevin on 2020/02/07 05:20
Driver was very politely
Beware
by john in tour on 2020/02/17 19:54
App charged credit card and driver insisted on cash...paid twice for ride
Ghetto and dicier drivers
by Seany.boy on 2020/02/16 04:43
Too many cancellations and drivers tend to be a bit wild. I miss uber :(
Abuse
by jaesquivelp on 2020/01/25 21:30
DiDi abuses of the notifications, they use the service to send you spam.
Awesome
by Dukehavoc on 2020/02/15 00:44
Awesome app great drivers
review
by e d m v n d o on 2020/02/15 08:34
excelent
Agradecida
by vskdffss on 2020/02/20 02:39
Este señor fue muy amable Dios lo bendiga y honrado
DIDI Engaño
by Pinblurple;) on 2019/11/06 19:51
tienen promociones engañosas me registre como usuario nuevo y en mi primer viaje no me dieron los 50 pesos con un codigo referido. a mi amigo no le dieron los 200 pesos y en didi food tampoco me dieron la promocion que ofrecieron. son unos mentirosos y hare llegar es informacion a la gente para que no se registren en didi...ofrecen cosas y es mentira. pésimo servicio y me encargare de difundirlo. NO lo recomiendo. además me cambian el conductor en el camino y sube el doble la tarifa. son unos mentirosos estafadores.
Me encanta
by Josue0412Arg on 2020/02/12 23:48
Las verdd que tiene excelente servicios los conductores llegan rapidos y el precio es super economico
Excelente
by Latin-Aua on 2020/02/05 03:28
Buenisima aplicación, muy bien que motivan con los descuentos, muy recomendado, ojala sigan asi. Muy bien.
Excelente App
by Omarochoa5 on 2020/02/01 12:58
Me encanta, autos limpios mejores tarifas
Bye bye
by Mariiegb on 2020/02/04 04:48
La aplicación se Glitchea y está una porquería realmente. Servicio al cliente un poco lento y no resuelven los inconvenientes con los pagos en tarjeta. Que lástima que se fue Uber de Colombia.
Sr conductor
by Alejandra Alarcon_18💗 on 2020/01/31 03:18
Me siento muy agusto con esta aplicación
Seguridad y Calidad se servicio
by Cota2021 on 2020/01/19 00:38
Calidad
Cancelar viaje
by pammong on 2020/01/27 14:31
Me parece que deberían dar la opción de cancelar el viaje sin realizar ningún cobro por este si la cancelación es inmediata al pedido del servicio. Si la cancelación se realiza minutos después, lo siento válido, pero antes no. Gracias
Palomo 79
by palomo 79 on 2020/01/02 17:43
Excelente servicio lo recomiendo al 100
Cambia el precio
by AlejitaRamos on 2020/01/11 06:41
Dice un precio al solicitar el servicio y al terminar te cobran mucho más
Muy agradable el joven Chofer
by margarylinda on 2019/12/31 00:49
Gracias! Margarylinda
Ayuda
by madiee333 on 2019/12/19 21:03
Cuando baje la aplicaccion me decia viaje gratis ya van 2 veses que lo uso y me cobran porfavor ayudenme aresvolver esto me gusta su servicio pero lo justo es justo decis primer viaje gratis y nada
DiDi
by Laureka21 on 2019/12/22 20:24
Nada que ver es como un taxi rojo sube la tarifa no es fija!!! Mejor Uber desde un principio sabes cuanto pagas desde que te recogen hasta que llegas a tu destino!!! Ni con el 30% de descuento convense la tarifa... prefiero uber 1000 veces!!!
!!!!
by ulsese on 2019/12/07 03:03
Esta chilo son rápidos y eficaz aunke ahí veses k los tiene k ordenar dos veses uno pero d ahí no pasa!!!!!!
Modificacion de precios en ruta
by Maca2678 on 2019/12/16 18:57
La modificacion de precios en ruta la veo como una situacion de todos los viajes y no esporadica como en UBER
Reseña
by Comentario 1.0 on 2019/12/09 03:08
Duran demasiado aveces hasta 5 minutos
Didi
by Midna890 on 2019/12/07 13:57
Didi tiene que mejorar muchisimo en muchos aspectos, puede ser más económico, pero en otras cosas está fatal
Excelente
by MarkVVH on 2019/11/30 14:40
Excelente servicio y precio es lo que uno cll ok no usuario busca
Mucha espera
by Chuy1020 on 2019/11/30 00:19
Tardó mucho en recogerme
Publicidad engañosa
by Johnmer on 2019/11/21 01:54
Pido el servicio y dice 2.700 colones aprox. Tomo el servicio y al llegar dice 3.650 colones! Ofrecen 30% de descuento por promoción y no dan nada
Una basura
by Cabrontk on 2019/11/11 11:11
Muy mala app, pésimo servicio, tarifas engorrosas al momento de pagar. Términos y condiciones de muy mala reputación. Literalmente DiDi una basura de servicio.
Rating Trends
107,122,89,57,74,71,88,78,106,62,56,55,56,43,57,68,77,50,43,52,65,65,71,53,49,47,42,58,78,92,61,53,51,56,42,42,0,103,54,42,50,50,46,60,49,46,37,60,33,50,44,37,42,43,50,43,46,91,31,37,31,52,43,52,62,53,37,52,24,46,55,74,88,101,97,105,108,91,115,94,73,75,74,82,107,88,83,88,63,65
All Versions
5.0
6,822 total
 5
6,340
 4
303
 3
89
 2
21
 1
69
Current Version (7.1.78)
5.0
6,822 total
 5
6,340
 4
303
 3
89
 2
21
 1
69
Version History
More...