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App name
Ice Crush 2019
Description
Welcome all Crushes to the most Addictive Match 3 Game! Highlighted Features * Well-designed 1000+ levels, and new levels arrive every week! * Huge free attractive daily bonus, lucky spin and special power-ups help with those challenging levels. 
 * Nice Ice world with multiple snowmen and snowgirls. * Super power effects and magnificent artwork when combine different boosters! 
 * Weekly Challenge includes snowman collecting, Ice world ruler, Ice Artist, etc. * Sync your progress on Facebook, and take on your friends to compete for the best score. 
 Join a community of over 2 million players and explore the best match 3 game on mobile! Check out the reviews if you don’t believe: “Ice Crush 2019 is so very Addictive and I love it...5stars for me.” “Great match games and couple ways to earn special items without paying for it” "I love this game. Fun and addicting. A lovely little rip off of candy crush :) I can't put it down" "Top of the line" & the best match game for 2019!! Different from all the others!! Can't stop playing! :-)" "Great match game. I've been playing for hours. Cute Graphics..." "This is the best matching game I've found in a while." Ice Crush 2019 provides a Weekly/Monthly/Yearly VIP card subscription. VIP Card offers different subscriptions, and you will be charged $3.99/$12.99/$99.99 for the Weekly/Monthly/Yearly service. After buying the subscription, you will unlock following features: 1. Claim 100 gold everyday! 2. During the subscription period, the 100 gold will be preserved when you miss them! 3. You can claim 200 preserved golds everyday at most 4. No pop-up ads! Subscription Notice: 1. Payment will be charged to iTunes Account at confirmation of purchase. 2. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. 3. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. 4. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. 5. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. Terms of Use: http://m.ezjoygame.com/files/kudo/TermsOfUse.htm PrivacyPolicy: http://m.ezjoygame.com/files/kudo/PrivacyPolicy.htm
Issue
by mommalittle on 2019/12/04 12:22
Why does coming soon take so many days?
Fun
by tonitiger78 on 2019/12/03 17:11
Its a lot of fun The levels change faster than other games keeping it interesting and not boring
Me Charles strube
by chas7047 on 2019/12/01 11:33
My wheel not operating and magic ship isn’t giving my wheel
Doesn’t work
by KathiGirl32 on 2019/11/30 21:28
I’ve tried to play for 3 weeks. And it just stays frozen. Doesn’t work.
Great game
by Kmoose96 on 2019/11/29 02:39
Lol
Love it
by Grammie234now on 2019/11/28 05:35
It’s fun and addicting
About your game
by No nick name no more reviews on 2019/11/28 03:02
Too much time waiting for ads to appear, then too many ads. I lose interest because I have to sit here and spend too much time not playing. “ Give it up!!! “ spend more time waiting than playing. I’m done.
LOST EVERYTHING
by Michael McCarron on 2019/11/28 02:30
The app was frozen so I deleted it and reinstalled it. When I logged back in all of my progress was gone. 3.6 million coins, 4100 gold and on the highest level. Please tell me this can be saved. Someone please get back to me.
Problems
by xxxxxxol on 2019/11/27 22:37
I had to delete and reinstalled it and I lost everything. Can you help???
App wouldn’t fully load
by cdj62 on 2019/11/27 19:20
Today the app wouldn’t fully load no matter what I tried so I uninstalled and downloaded again. Now it won’t let me sync with my old game and started me at level 1 again. Help!! 11/27/2019.
Nothing works anymore
by azzzzwjdnvhr(clxehf on 2019/11/27 06:35
Nothing works anymore. The flowers when open, you click on them and they just close. The wheel and gumball don’t want to let you watch video for a spin or ball. The other one watch for bars doesn’t show. And the games don’t give anymore fore moves for watching videos and when you pay bars the game will freeze right before you win the round. This has been going on for a while but getting worse, to the point where I’m not gonna be playing much longer if any at this point. An enjoyable fun game has no become totally frustrating sorry to say.
Ice Crush 2019
by Chilly Girl15 on 2019/11/24 22:15
All of a sudden I can’t open it when i went to app support, this game is not a choice! If i delete app and put in again, it tells me all data will be list! Please help! Thanks for prompt response! Works now
Why?!
by ormc20 on 2019/11/24 14:38
I’m so over this game, first it wouldn’t load for two days so on your recommendation I reloaded app and lost all my levels and all my gold bars! Now to play you have to endure endless ad’s and interruptions between levels and while playing game. I guess it’s time to find something else to play.
Won’t open
by lakegirl2012 on 2019/11/24 14:15
I’ve been playing this game for quite some time and built up coins etc. For several days now I have been unable to open the App. to play the game. What the heck??? Please advise how to fix!??! **within one day reviewed a response and the developer fixed. Yay!!!
Ice Crush 2019
by miles0285 on 2019/11/24 11:59
Love the game but I can’t open it. The app keeps closing on me.
Game keeps shutting down
by sadiekono on 2019/11/24 07:36
I’ve been trying to play and every time I try to play it shuts down what’s going on.
Help
by egbkooiy on 2019/11/24 01:11
Love this game but unable to get it to load for 2 days now. How do I reinstall without losing my progress?
Crashes before opening
by Sand trap7500 on 2019/11/23 23:14
Can’t even get to the game.
I’ve Crush 2019
by Bartender2nv on 2019/11/23 23:13
Can’t play the game
????
by J.C.??? on 2019/11/23 19:28
What Is Wrong With This Game. I’ve Been Trying To Get Back On To My Game Just For It To Go Blank After A Few Seconds???
Too many glitches and freezing up
by Tan-kam on 2019/11/23 19:12
This is really good game. I love it. But it always freezes up and have so many glitches. And it’s always happens when you are about to receiving rewards or in middle of playing. For two days I can’t even open the app. After doing updates in App Store. Now I can’t even open it or play. I don’t know what happen. I’m more than 500 levels up so I don’t want to start al over again by deleting and reinstalling. I’m so frustrated. Do something about it. Can’t you fix it. I love playing this game on free time and it relaxes me. But It’s so frustrating. I think I’m done with this game. I can’t even open.
Help. Suddenly glitches shut!
by BBeanie2 on 2019/11/23 18:25
I haven’t been able to open this game in 3 day. Glitches shut as soon as i open it. I’ve been playing for months. Can’t find app support.
Thumbs down
by Sierra1619 on 2019/11/23 17:46
Game randomly crashes and cuts off. Update definitely needed!!!!!
Freezing and closing!
by JaniePat88 on 2019/11/23 17:40
I used to love this game but, lately game play is ridiculous! There is no way to complete the daily challenge list when you can’t complete a single game without the game either freezing up or shutting down! I have lost so much gold and so many pre-game and in game boosters because of the game locking up during ads that I can’t even count! Today, the normal game won’t load so, I can’t play any of the daily activities or adventures! I’m so disappointed in the amount of problems lately! For the last two days, the game won’t even open! If I delete it and reload it, I will lose all of my game progress, boosters, tools, silver and gold! What is the issue now?!?!?!
Ice Crush 2019
by Iggy Gamester on 2019/11/23 16:56
I’m no longer able to open the app. Disappointed!
Game freeze
by LCW3321 on 2019/11/23 16:24
Game keeps going right out every time i tap on it since update .
Ice crush 2019
by jkelly1107 on 2019/11/23 15:49
My app is no longer working since two days ago. I gave no idea what happened but would like to continue playing. They just had an update so I dont understand what happened.
Help please
by Bluegrasschic on 2019/11/23 12:46
Every time I try to play the game it immediately shuts down. I really enjoy this game and I am afraid if I remove it and download again I will lose all my boosters and progress. What to do?
Frustrating
by shannon_07 on 2019/11/23 07:47
My app will not open and I have been working on this game for a long time plus paid to cut adds after every board. I have my game ID but if I can’t get it back because this is the second time, I will never play another game from Kudo or any company’s associated with them again.
Help
by helen in cold country on 2019/11/23 05:14
I have played this game over a year with no problems. Now it won’t open. Been this way for a couple of days. Pls fix
Not working
by Babydll on 2019/11/23 02:36
If been trying to open the game for two days and nothing comes up .
Won’t open....what’s up?
by Lmann0821 on 2019/11/23 02:06
Haven’t been able to open for two days.
Can’t play the game
by Tinker1951 on 2019/11/23 01:21
Is there something wrong with ur site? Since yesterday the game will not load Please get back to me Thank You
Love the game
by Joooo257 on 2019/11/23 00:56
I love the game but have not been able to get game to load all day. What is going on. Going to lose all my daily progress
Can’t play
by dal002 on 2019/11/22 23:10
Bummer! This is one of my favorite games but can’t get in and I see others are having same challenge. Hopefully they are working on it and will have it fixed soon!
Game will not open
by LivingExample on 2019/11/22 21:28
I don’t mind watching ads because I know that is one way you receive money for your free game. Also it is a way to get tools that make the game enjoyable. My problem is your ads are not working! I am watching ads, but I am not getting rewarded for watching them!! Today 11-22-2019 Game will not open?
Won’t load
by Pattynewhouse on 2019/11/22 19:56
I have been playing this game for months and now it opens and then closes. I have shut down iPad and closed everything. Other games work but something is wrong with this one.
Can’t play
by Peggegg on 2019/11/22 18:04
I’ve been playing this game for a few weeks, and really liked it, but now I can’t even open it! I will stick around to see if the next update fixes it. If not, bye bye! Too many other games out there to stick with a game that won’t work.
Ice crush 2019
by Time played on 2019/11/22 14:57
Am unable to open the game since last update. Like the game but if it doesn’t get fixed no need to save my game history.
Ice crush 2019
by AlexAceYT on 2019/11/22 14:34
Why can i not get this game?? Ive been playing it for quite a while but all of a sudden this morning I can’t get it!!!!
Too many lost rewards
by coco960 on 2019/11/22 14:28
The game would be fun if it didn’t freeze so many times. I have lost many rewards. I keep coming back thinking it will be fixed, but it never is. It’s the only game I play that doesn’t work right. I have been reading other reviews and noticed you responded to an earlier review in April that you were trying hard to fix the game so it wouldn’t freeze. It is now June 19 and it freezes even more often. Every time I play the game it freezes before I use all my lives. I use my rewards and then it freezes when I am close to winning. Update - this program just gets worse every day. Every time I play it it freezes up before I use my lives.i tried to email you my ID number as you requested, and it wouldn’t go through. I like the game the few minutes it is working right. I would give it 0:stars. Update. I noticed an update to your game and my first thought was you fixed the bugs. No you added a new level. I wish you would fix the game so it works before working on new levels. It seems to me that fixing it would be a top priority.i ty to email you and it won’t go through.i now get kicked out of the game. Update. It keeps getting worse. Why are you adding new levels to a program that isn’t working? You should all be concentrating on fixing the bugs. My emails to you won’t go through. I messaged you and that went through, but I haven’t had a response to those. It’s a shame because it would be fun to play if it worked. You are getting so many complaints. I think fixing this should be your first and most important priority. Update. The game has been working. It freezes occasionally though. Now when I am at the screen to choose play, I can choose the three extra moves, or the striped ones but there is a red circle with a red line through the wheel. It has been there for three or four days now. I have won that wheel on spins, and it drops in the satchel, but I never receive it to use. Very frustrating. Update 9/21 No answer to my last update I really would like for you to reply to my last complaint , please answer I need an answer. Thoroughly disgusted. Update 11/22 game starts to load,but then shuts down.
The game crashes as it’s loading.
by Starblazer620 on 2019/11/22 14:21
I love this game, and the intro music is beautiful. Unfortunately, after playing the game for a few days, it suddenly won’t load up. It crashes at the title screen. Any advice? Thanks.
Fun game
by mbl1103 on 2019/11/22 13:48
Great game. I love playing. However, I click on the app now and it won’t load. If I delete it and reinstall it will go back to the beginning and I have a lot of coins. What do I do? I haven’t been able to play for two day. I can’t earn my bonus points or anything.
App won’t open
by Sammy Lou on 2019/11/22 11:36
You need to get this fixed NOW. App will not open up. What is going on?
Game won’t load.
by 3 pup mom on 2019/11/22 10:17
I just did the latest update. As the game starts to load. The load stops and goes back to my screen saver
Ad content needs attention
by User 1 million on 2019/11/22 05:39
I enjoy the game but the ads, not so much. Bad enough that they pop up frequently and some are annoying, but today it crossed a line. This morning an ad for “ date my age” showing scantly clad young women popped up. This is not acceptable. Please check your ad service and screen content.
App won’t open
by Tvo71 on 2019/11/22 00:10
I can’t get this to open.
Ads, Ads, Ads
by Babsywoo on 2019/11/21 19:44
S
Ugh
by whatthehell?!!! on 2019/11/20 00:45
I have more trouble with this game than any others. A friend sent me a “request”, and when I try to pull it up, I get a message that the app is not available on my phone. I’m using my iPad, which I ALWAYS use to play. Why am I also not being allowed to add her to an adventure?!!
Ice crush
by anthony jessie on 2019/11/18 20:49
Lots of fun
Constellation
by HTTR561 on 2019/11/18 01:25
I love your game but what happened to Constellation? It comes up to play but never goes to the game itself. Thanks
Frustrating
by GrandMoe on 2019/11/16 07:54
I stayed away from this game for about 6 months thinking you might get the bugs worked out. First time playing again, and I added two boosters to start out with, and before I even made a move the game shut down. I lost a life and two boosters that I had saved up. I don't know why I keep trying. I love the game, but for over a year now it has been a piece of crap. Y'all know it!!! I used to buy booster packs, but got ripped off more than once doing that. I lost about $20, and you gave me 100 bars. That no where near covered my loses. If you are not going to fix it why don't you take it down instead of ripping everyone off? Very frustrated. Stayed away again for a long time came back, and my review is still here not sent. Why don't y'all hire someone who is smart enough to fix this game.
Deb
by Awesome Harry#1 on 2019/11/15 12:00
I’ve complete level 630 and it won’t move to 631. It has been this way for 3 days. Getting ready to delete game.
Nice
by koalagumdrop on 2019/11/15 06:55
It’s so cute and fun!
Ads 😡
by Nurseneubs on 2019/11/10 02:30
The game itself is ok but the ads are absolutely ridiculous! You spend most of your time clicking through ads.
Democratic adds love this game but will delete. Stop
by TravDeer on 2019/11/06 18:20
Was
STOP WITH THE ADS!!!!
by CatnHat1972 on 2019/11/06 01:10
How can there be no solutions to these freezing screens and drop offs? Yes, I was compensated for this happening previously— but it makes me not want to even use them because it’s so frustrating to even play. Help. Make it stop. If it’s the ads, stop playing the ads!!!
Price ???
by un happy if being charged on 2019/11/04 01:16
I do not want this game if you are going to charge me monthly please cancel
Problems: but I love the game!!
by julie ginda on 2019/11/02 23:12
On the game where you collect pumpkins, I have over 5000!! And I’m in 42nd place but all day today I have not been able to play at all!! Are y’all having problems w this game this isn’t the 1st time this has happened.. could you please look into this for me, because I really do enjoy this game!! Ty.
Ice crush 2019
by jewelschroeder on 2019/11/01 19:15
How do I get my game from my iPhone to my iPad. Haven’t had any luck so far. Very frustrating.
Love it, but freezing up
by Froze6521 on 2019/11/01 17:42
I am enjoying Ice Crush 2019 much better than many others match games. BUT I am having an issue with it freezing up when you go to collect reward by watching an ad. Very aggravating.
Freezing
by Oikamom on 2019/10/30 14:00
Love this game, but the glitches are getting me down. Game freezes and exit/restart strategy costs me lives and awards. Not buying in app stuff because you just lose it. Love the jumpy snowmen at the end of a winning game.
Ice Crush 2019
by mymima54 on 2019/10/30 11:00
Funniest enjoyable game
Problem
by terrig1059 on 2019/10/26 19:14
It’s at least three days unable to join adventures and freezing up during playing and then shutdowns please fix ASAP
Great’. Fun
by Gidger57 on 2019/10/26 15:20
New to this game but loads of fun!
Ice crush 2019
by bsnmiata17 on 2019/10/24 19:51
For the last 4 days, every time I watch a video to extra coins when I win a game, the game freezes. Only happens when I win.
Glitches
by 1mSiccud on 2019/10/23 19:15
The app would be excellent if it could stop glitching causing all of your “extras” and coins to disappear or used. Usually when it glitches the app completely crashes
Great game too many ads
by criswayne717 on 2019/10/20 22:40
I don’t see the need for so many ads and we should have to pay for less ads
Levels Completed
by Gentry48 on 2019/10/18 12:04
Too many freeze ups, especially when you’re going to win the game
Please refund
by sansutlazizuzi on 2019/10/18 00:58
Please refund, did not order this, sorry!
Enjoyable
by zoo1945 on 2019/10/18 00:10
Great fun.
Fun, Fun, Fun!!!
by Kalanirani on 2019/10/17 00:49
I can’t stop playing!
Freezes up
by october2019 on 2019/10/16 23:38
Every time I get down to a final play which would end the game, the game freezes up. Very frustrating.
Lots fun
by Lynnda1954 on 2019/10/16 03:59
Really fun to play
My favorite game
by Trees#1 on 2019/10/15 19:54
I love playing this game
Always freezing up
by kokoCAD on 2019/10/10 14:17
Every time I get to almost winning a level, it freezes up and I have to start over. This is very frustrating. I am ready to remove it.
Junk
by Hawaiian1953 on 2019/10/10 09:09
Game won’t open.
Freezes
by Fenix53 on 2019/10/10 02:17
I continually lose life, it freezes up when try to collect rewards after watching video ads. Never receive rewards when it freezes.
Steals moves
by 69ct on 2019/10/08 14:19
This app offers additional moves on a level if you watch an add. 3 of 5 times it steals one additional move from your granted moves, gives you only 2 moves instead of 3. Then it wants you to buy more moves to complete the level. Frustrating so I’m done with it after reaching level 127.
This game always crash or crush
by matae78 on 2019/10/05 02:54
It frozen after the boring videos
Help??????
by Help4847 on 2019/10/02 21:29
Freezing keeps happening. I love this game so much but it is sooooo frustrating. :-(
Always freezing
by hastrobb on 2019/10/02 12:25
I used to love this game now it is just frustrating. It is constantly freezing. After I click on rewards I have to restart after I do my adventure I have to restart when I am about to finish a level it freezes and I have to restart and lose my progress. I go in and out of the app so many times. Literally between everything I try to do. I have done all the updates available to date and still have constant problems. I see why it is called ice crush cause it is always freezing and it crushes you because you just about finish the level and it freezes so you have to start all over. So annoying!
Help September 30 2019 i stuck on a level been on it for two weeks help
by Bama play on 2019/10/01 04:18
I can not spin the wheel cannot receive any awards I go to the wheel to spin wham it will freeze every time I used to love this game but I’m beginning to hate I can not build my coins up to but the hammers and the other stuff June 28 2019 4:32 pm. Time.... June 30 2019 I updated the bout three days ago and it’s still freezings up up I hate to keep complaining but I love playing this game. September 30 2019 i can get thru a been stuck on it for bout 2 weeks help
Freezing up
by bhymko on 2019/09/28 23:27
When it freezes up it will take bombs and other stuff away
Great entertainment
by Marsha Walters on 2019/09/16 01:02
I enjoy this game. You have to think quickly and that makes it more fun. Everyone should try it, but be careful because you can get carried away and miss a lot of sleep. Enjoy!
Rush
by chongchichi on 2019/09/11 11:49
Awesome Game. Love it
Locks up after you watch video
by Captain Teddy on 2019/09/10 15:06
It keeps locking up after you watch the for more moves and you have to reboot.
Rate
by tummygummy on 2019/09/10 00:28
I gave one star because the screen is too small, but when the democratic is showed it’s full screen. Would like bigger screen. Also screen freezes after playing for awhile.. also way too many adds. Eats up my battery.
Frustrated by constant freezing
by MVegas2 on 2019/09/09 02:28
More often than not, when I click on additional attempts for looking at an ad, the game freezes. More frustrating is when I’ve actually paid for additional attempts with coins and the game freezes. I feel especially cheated then. I’m giving up on this game.
Ice crush
by Flamesniper21 on 2019/09/05 10:33
To many ads😫
Ice crush 2019
by Fairydust69 on 2019/09/03 19:52
I bought a special in app purchase this morning. 500 gold bricks for $1.99. Purchase cleared but I never got gold bricks. I love this game. Will not continue to play if this is a problem. Needs to be cleared up quickly please Thank you for your help K
Ice crush
by kornkakes on 2019/08/22 14:48
Had to delete because a game came on I had to slide. I couldn’t x it out
Ice crush 2019-people read this- he don’t fix his games and I have told him over and over.
by Meoooo111 on 2019/08/21 17:29
On the game you say to reach out to you for making the game better, how about fixing it first. A lot of people are having trouble with the real bright screen before the game even starts. So I’m giving you something about your games. It’s not just ice crush2019. It’s all your games that’s doing this. It’s so bright it hurts your eyes. I have told you over and over about this problem and you have not fixed this problem!
Fun game but....
by Seay1214 on 2019/08/21 04:19
I’ve been playing this game since 2018 and I was almost on level 600 I broke my phone and had to get a new one and when I downloaded the game again it started me over from level 1 I’m assuming because there’s no longer a 2018 game. All of my other games downloaded perfectly fine so Idk what happened with this one.
Lost everything
by suziemath on 2019/08/19 14:41
Logged on today and lost everything. Back to Level1... I quit.
Constellations
by Gmom Gamer on 2019/08/18 02:17
Unable to load and play
Seriously?
by Not to Fit on 2019/08/14 19:42
I love this game! But... certain levels are pretty stupid. I'm stuck on 282 and honestly I don't see how I will be able to beat it. Bad enough you can't even get the ice broken off the penguins then there is ice under them that takes 2 or 3 times breaking. I usually just move on to play something different
App keeps freezing
by Tracilynn1023 on 2019/08/13 21:33
Game keeps freezing during the game or while watching a video and you lose a life or do not get one Deleting after 2 years
Frustrating game
by RaeAbb on 2019/08/13 10:39
I love the challenge of this game but I’m frustrated by how it works. I’ve had a whole lot of trouble with the game freezing lately so I lose lives or boosters. I have all these silver coins that I’m supposed to be able to use to buy boosters but that’s not so...it takes gold bars. And some levels just can’t be beat unless you break the bank. I’m high enough in levels now...I’m about ready to throw in the towel!
What happened??
by WarriorMama711 on 2018/08/22 01:11
Update: I sent an email for help with this matter and within days they had responded and compensated me for my lost booster pack. Thank you very much for the quick response!! Just 2 days ago I spent $10 to buy a booster pack. I also had accumulated over 300,000 coins. Today I get on the game and everything is gone! I’m not nearly as upset over the loss of coins as I am the fact that I spent money on your app and my booster pack just disappears overnight! What do I do about that?? I was loving playing this game during my “chillout” time before going to bed every night, but right now I’m 😡. Fix my problem and I’ll change my rating.
VIP Card issue
by Mad BS on 2018/09/28 01:18
Edit: Thank you. I followed the directions given here and was able to unsubscribe. I subscribed to the VIP Card mainly to get rid of the pop up ads. Maybe what l think are the pop up ads are not what you meant - all the ads on the daily spin, cash spin, extra moves at the end of the level l am trying to win, etc. l tried to unsubscribe to it after getting very frustrated about these ads still being there. In reading the directions on how to unsubscribe, it states to go to user’s account settings and turn off the auto renewal. The only things that l have in my settings is music, sound, logout of Facebook, and rate. I can also change my user name. Nowhere does it give me the option to turn this off. I really like the game but feel like it is not possible to turn the VIP card off. Either the option is someplace else and it is explained poorly or the option is not there. Either way, it needs to be fixed.
My issue
by Macgranma on 2018/08/02 16:33
I have really enjoyed this game but when I get to the end and need one or two move of my goals and try to use the 3 more moves it goes blank and I automatically lose even thou I have used several of my rewards to help - in order to get back from this blank page I have to close down my phone. Otherwise the game is my go to game and I love it. Better than many others I have tried. Hope you can fix this and I can give it a 5 star rating. Update - the game folks contacted me and the problems have been resolved. Thank you
Frustrating
by GrandMoe on 2019/11/16 07:54
I stayed away from this game for about 6 months thinking you might get the bugs worked out. First time playing again, and I added two boosters to start out with, and before I even made a move the game shut down. I lost a life and two boosters that I had saved up. I don't know why I keep trying. I love the game, but for over a year now it has been a piece of crap. Y'all know it!!! I used to buy booster packs, but got ripped off more than once doing that. I lost about $20, and you gave me 100 bars. That no where near covered my loses. If you are not going to fix it why don't you take it down instead of ripping everyone off? Very frustrated. Stayed away again for a long time came back, and my review is still here not sent. Why don't y'all hire someone who is smart enough to fix this game.
Decent game, bug on lvl 83
by [steven99] on 2018/05/11 18:40
I’m amazed about the bug on 83 that I recreated six times. The beginning of the level, the alien ufo flies over and changes the pieces. After making the first move, none of the ice breaks, so the level gets stuck trying to reshuffle pieces that don’t exist. The pop up ads at the end of the levels are getting old. I have to spend an inordinate amount of time canceling these pop ups. More game play, less infuriating boxes. Update: I passed the level. You cannot use chocolate sprinkle type bomb because it doesn’t destroy the blocks, which means you won’t get any new pieces. Once I no longer got those chocolates, I was able to perform moves that led to my passing the level. Once past it, I found the next levels easier to pass.
Game review
by Avacado45 on 2018/09/21 15:45
I really enjoy playing this game. I use it to relax and decompress after a long day of caring for my mother who is developing Alzheimer's and has complications from a stroke. I'd like to give the game five stars but I can't due to some of the problems I'm having with the game. While playing the game throws you out especially when your close to defeating a level. You loose your momentum and your life. When you are close to defeating the level and you can push the button for 3 extra moves, it doesn't give it to you and you have to concede the lose so you can start over. There are a number of other little problems that away from the enjoyment of playing. Please fix these problem so I can continue to enjoy your game. Thank you in advance.
Too many glitches
by Nonnie75 on 2019/04/20 13:27
This is a cute game but, too many times, it freezes up and/or just kicks you out of the game when you’re in the middle of receiving rewards or playing!! And, when this happens, you don’t get your reward but the game counts it like you did. If you’re in the middle of a level and it kicks you out, it takes a life away from you. These things happen at least two to three times a week! I’m about ready to delete the game because I’m tired of not getting my daily rewards and/or not getting to finish the level I’m playing and losing a life! I’ve purchased coins and gold several times since I’ve downloaded this game and honestly, I feel like I’ve thrown my money away 😡😡😡
Fun game but......
by Mikey33333333333 on 2018/07/18 11:53
I absolutely love this game, until yesterday. It is a came very similar to Candy Crush but a little different. Since I enjoyed Candy Crush, I thought I would try it. It didn’t take long to get hooked. There are definitely glitches. I would be playing and the game would just end. Or my phone would ring and I would go back to the game and it the screen would freeze. No problem, I just re-set it. Well since last night every time I play it, I make the first play and the game ends! Happening over and over. Guess my Ice Crush 2018 days of playing are over. Hope they fix their glitches. A fun game.
Freezing up
by Pollywannacocktail on 2019/03/01 16:26
Update I am so sick of this game it is even worse today I have had to reset game three times which restarts level you lose all the bonus you have used on the levels I’m ready to uninstall and stop playing!!!!I have had to restart this game four times since the week and a half I’ve installed it it keeps freezing up and it will do nothing I restart my phone thinking possibly that will fix the problem and it does nothing until I absolutely uninstall it and reinstall the game hopefully you will fix this problem I enjoyed the game but had gotten involved and really enjoying it and had to start all over and now haven’t gotten past the first few levels and it’s frozen up twice
Game glitch
by Jk0328 on 2018/07/18 05:13
Less than 8 hours after I reported a glitch, there was an update available and everything was fixed. I love this game. Love how different each stage is, and all the other special side levels. One of my favorite games, even over candy crush. Great job!! ****original post/complaint for reference --I love this game but for some reason after the last update, each level is only allowing me one turn, which obviously isn't right. My rating would be a 5 if this glitch was fixed.***
CRASH
by 6boys 2girls on 2019/01/18 18:50
4 times today I started a level. 4 times in a row it crashed. It takes one life each time. All the items you use are then used up with no progression in the game because it crashes. So so so so so so so much. I really liked this game and then it became unbearable. Please fix it! Also- any time you click on the “free video” item boosts it crashes. I learned to never use them but today I just tried the straight forward game play with no boost opportunity and still can’t make 10 moves without total crash shut out of the game. The support button takes you to a page with no app support for this game. No place to contact the makers. Can ANYONE tell me how to get app support? There is just one non interactive image when you link to the app support.
Need more levels
by rpklein on 2018/11/11 04:08
I love this game so much. It isn’t too easy and not too hard. You all have made it so that when I do have trouble with a level, I can just extend the play or use extras to make it easier. There is no fun in playing a game that you can’t eventually master. Thanks so much for this game. If there is a complaint, it would be that this game has crashed so many times and I have lost games, moves and the special powers that I earned and bought with coins. Rachel
Glitches!
by TeachTer55 on 2019/03/14 00:28
The game can be really fun, but when there is a glitch, there is no way to contact anyone. I don’t know if this will work or not. I like earning the extra bonuses and doing the little extra things that pop up to earn rewards. You often earn rewards that you never see again. For instance, I just played one special game that quite often awarded golden ice skates. What were these for, and where are they now? I’m on level 351 now and the game keeps glitching off. I’ve just lost several turns after 3 or 4 moves. It would also be great to be able to purchase more things with coins.
Always freezing
by hastrobb on 2019/10/02 12:25
I used to love this game now it is just frustrating. It is constantly freezing. After I click on rewards I have to restart after I do my adventure I have to restart when I am about to finish a level it freezes and I have to restart and lose my progress. I go in and out of the app so many times. Literally between everything I try to do. I have done all the updates available to date and still have constant problems. I see why it is called ice crush cause it is always freezing and it crushes you because you just about finish the level and it freezes so you have to start all over. So annoying!
Freezes all the time then you lose boosters
by Ggatthebeach on 2019/01/05 20:29
I am so sad the game freezes all the time especially when you choose to view an add for coins. You watch the ad then press x to go back, always watching the timer to make sure you watch long enough, and you return to a frozen screen. SO frustrating. You have to close out of the app and reopen losing boosters you already purchased without viewing an ad to help compensate for the value of gold and/or silver you spent before the freeze out🤬. Once in a while glitches upset me a little but these are happening after about every other level or more. PLEASE WORK OUT THESE ISSUES. I adore and enjoy this game when it’s working Thank you for your kind attention.
Sept 29 update
by Wonderbabe76 on 2019/07/10 00:16
I really enjoy this game but today's update has messed it up so bad I can't play it at all. Everything flashes like it's trying to load but doesn't. I can get into the levels, but the moves are not correct and the screen reloads constantly. Extremely disappointed. I hope this gets resolved quickly. July 9, 2019 I love this game but the freezing issue has to stop. I've sat through many very long ads just to be kicked out of the game or the screen freezes. I can play maybe 1-2 lives then lose the rest of them to due to the game freezing. I no longer get rewards due to the freezing. Please fix this. More time is spent on ads than actual play time. Ridiculous.
Ice crush
by yeahbuddy32 on 2018/11/15 00:53
I have really enjoyed playing this game however I was very disheartened to lose over 1000 gold bars due to glitches in the game. I worked hard to save them up to play in the weekend tournament and then they just were gone. Also I’m on level 885 and it keeps telling me more to come and it’s been at least two weeks like that. So all in all it’s a fun game however can be disappointing.
Freezing and closing!
by JaniePat88 on 2019/11/23 17:40
I used to love this game but, lately game play is ridiculous! There is no way to complete the daily challenge list when you can’t complete a single game without the game either freezing up or shutting down! I have lost so much gold and so many pre-game and in game boosters because of the game locking up during ads that I can’t even count! Today, the normal game won’t load so, I can’t play any of the daily activities or adventures! I’m so disappointed in the amount of problems lately! For the last two days, the game won’t even open! If I delete it and reload it, I will lose all of my game progress, boosters, tools, silver and gold! What is the issue now?!?!?!
Continues to Crash
by evil_queen14 on 2019/03/10 15:23
Even after bug fix over a week ago, game continues to crash. I’ve reinstalled several times and it will work immediately after reinstall but when I stop playing for hours or days, it will crash again. I’ve ended up losing power ups if it crashes right after Ive chosen the power up and the game crashes before it starts. I’ve had 2018 for the full year and 2019 until about a week ago and all was fine. This is a fun game and has not had any problems until now. Please fix it or I’ll have to uninstall for good. There are plenty of other games I could play instead.
Freezing
by penny1953 on 2019/06/05 00:11
I enjoy the game, haven’t been playing very long though. I seem to be having a problem with the game freezing. To continue playing your level the game offers you free moves if you watch an “ad”, but when going back to the game level (after watching the ad) it freezes and you lose, having to start the level all over again. Seems to be freezing a lot. Otherwise the game isn’t to bad. The game continues to freeze all the time, when getting out and back in 15 minutes later still frozen.
Game freezes up
by Iaavw on 2019/06/16 07:50
This game freezes up all the time. It never freezes when I am making a purchase. It causes losing games without completing them so you’re using up all your boosters that you’ve paid for without completing the game or the daily tasks. I would love to be reimbursed for the last two days of purchases. I am so frustrated. I really enjoy the game, but it puts me at a loss.
So close!
by tmh111 on 2018/07/18 11:39
I really liked this game. I got all the way up to level 519. Not sure if it’s a glitch, but it gives you only one life on a puzzle that would take 20 to 30 moves ( need to get 5 items of clothing through). It angers me because I have bought all I can and it’s impossible. It’s not challenging it’s impossible. It’s frustrating because the point is so spend a lot of money on this level. I guess I am done with this. Need a new obsession! Correction. All levels on all de ices only have one move! Update is a bust entirely unplayable now!
It keeps shutting off
by Gypsicat1 on 2019/06/10 17:24
I turn on my game, it shuts off, I restart, it shuts off, and it takes my rewards and bonuses. It has done this three times, please fix it, I’m 80 years old, it keeps me from pain, do to my arthritis. I’m on a fixed income, so when I get my check, I buy stuff, but can’t afford much, so every bit helps me in bonuses, and it keeps my mind sharp. Please help! Thank you
Trouble with an ad
by tjtuttle59 on 2019/03/17 03:15
I don't know if you can help me here but I don't find a support or help link. When I opt to view an ad for extra moves, or a free power up or turn, one ad in particular always comes up blank and frozen. It never loads and there is no way to close it, so I have to close my game out, and reload it, which causes me to lose whatever it was I was attempting to watch the ad for. The ad comes up with NaN in a circle in the top right corner. The rest of the screen is blank and black. Please what can I do to fix this?! Other than that, I enjoy the game very much.
Relaxing
by Danielle (Itsdaniduhh) G on 2018/08/23 14:37
So I used to play CC but that became boring and I found myself spending a lot of money on it. When I started playing this game I became very addicted to it. I like the alternatives to receiving more moves which keeps me from spending money. I can play this game all day !!! Recently I’ve been having an issue with the game. It’s moving very slowly and I don’t want to uninstall it please fix this issue.
Nothing works anymore
by azzzzwjdnvhr(clxehf on 2019/11/27 06:35
Nothing works anymore. The flowers when open, you click on them and they just close. The wheel and gumball don’t want to let you watch video for a spin or ball. The other one watch for bars doesn’t show. And the games don’t give anymore fore moves for watching videos and when you pay bars the game will freeze right before you win the round. This has been going on for a while but getting worse, to the point where I’m not gonna be playing much longer if any at this point. An enjoyable fun game has no become totally frustrating sorry to say.
Had an issue and was swiftly corrected. Love this game.
by Wiljeancita on 2018/07/21 13:34
Love this game but since the update all I get for each new game is one move!!! I’ve lost a lot of coins trying to figure it out. I have played this for well over a year and really love it. Would have given a five star a month ago. Update. The issues were fixed fast and they compensated me for it. Thanks!!! Great customer support
Facebook issue
by PuzzleFan33 on 2018/05/20 01:41
This is an update of my former review: The game is still great and gets 5 stars from me! Colorful, creative, relaxing and fun. Places you in an sparkly icy wonderland even when it’s 90 degrees outdoors! :-) There is a big issue with the Facebook link though...it won’t let me click the Facebook box so I can log back in! Please fix this, I’d love to resume where I left off. Thanks! :-)
Fix it!
by Oliver003 on 2019/06/30 13:36
I hate it when in the middle of playing it freezes up and I lose everything! This happens a lot and it gets very frustrating! I like playing but it seems to happen more and more. Not sure how much longer before it gets to be too much and I just don’t play anymore! Thank you for responding to my problem! Looking forward to it being fixed!
Freezes during adds
by toniwillcutu on 2019/07/24 02:17
This game freezes sometimes.. dissapointing we lose bonus and rewards .. but always !!!! During the ben and Jerry’s add ... always .. then it went away and things got better .. now that ad is back and I don’t even wanna bother ... I lose daily rewards plus my own earned rewards ... the daily allowance on joined adventures always cuts off .. this ad seems to be the worst glitch of all ..
Constant Freeze Ups
by Dabbler52 on 2019/07/16 23:04
I have enjoyed this game for a couple of years. Within the last couple of months the game freezes resulting in loosing extended play times that were earned, use of boosters and plays in general. It makes no difference on what device the game is played on. I wish it would go back to the way it was Screen freezes continue but not as often.
Latest update just crashed the game more!
by Rexie66 on 2018/10/26 14:33
I don’t know what you’re team is doing but the game is now unplayable. It crashes when u open it. The pumpkin games freezes and then crashes IF u can even open it. The sound turns on when my setting is silent then crashes. And the old problem of freezing when you switch to another app or answers a call is still there. Just about the only thing that does not freeze are your offers to buy boosters and the VIP package. I’ve downloaded another game because frankly this is no longer an app I look forward to.
Confused!
by gabrons on 2018/08/19 13:22
I have played this game for the last year or so now. it is very entertaining for me.. The only reason I gave it 3 Stars is because this would make the 4th time that when I pull the gumball machine or the wheel, and I am literally just about to get to the max (I think it is 50, to get a really good prize) it will delete all my spins and I start back over at one! And no, it isn’t because I miss days playing my game. I play this game everyday. Other then deleting that, I love this game!
Problems: but I love the game!!
by julie ginda on 2019/11/02 23:12
On the game where you collect pumpkins, I have over 5000!! And I’m in 42nd place but all day today I have not been able to play at all!! Are y’all having problems w this game this isn’t the 1st time this has happened.. could you please look into this for me, because I really do enjoy this game!! Ty.
Was fun
by Jlg05 on 2018/07/25 21:40
Like the game a lot, however today it froze and won’t do anything. Just purchased gold bars too Have done all the updates still freezes, and again I tried to buy gold bars, after purchase was approved it froze again. No gold bars added. Still waiting for the first purchase of 500 bars to be credited, right now circle has been spinning for 20 minutes Where do you want me to send my info, and what do you need
Was great until yesterday (update)
by Hcirydoj#69 on 2018/07/18 03:40
Was playing like crazy then all of a sudden every try only gives you one move can’t play it that way and not gonna either!!!! Really disappointing!! Caused me to waste and lose the extra stuff I had really irritating!! The newest update fixed the one move issue but didn’t resolve me losing coins I used for the extra items.
Frozen screen!
by deniseellenjeffries on 2019/07/31 21:22
I love playing this game but I’m constantly losing my rewards with frozen screens and the game shutting down right in the middle of it! It’s starting to get very frustrating to the point I’m going to delete it! Please fix this problem as I’ve tried to sync my data to no avail!
Crashing and starting over
by Deedee052 on 2019/06/18 19:50
I love playing this game, but it keeps crashing making you have to start all over and lose everything that you played with.....What is the problem??? Please fix the bug.... Too many glitz in this game it keeps freezing on me and then I lose everything can you please tell me what is the problem
Great difficulty with this game!
by Dpklos25 on 2018/07/17 17:07
For the last two weeks it has crashed continuously at various times during the game. I am now in board 387 and it gives you only one move. I have played this before and I had multiple moves but now I only get one and I cannot sell the entire board in one move. This game was highly enjoyable with the recent problems and now this I’m no longer having fun playing this game.
Daily prize
by Cjjoelle on 2018/07/03 17:53
I really love this game, but am disappointed in the daily prize. It says if you miss a day you have to start over, which I understand. But when I play this game multiple times a day, there will be a few days that it never shows up. It hasn’t popped up for the last 3 days, and finally today it does, and I have to start over at day 1. Very frustrating!!! Have never made it past day 5 because of this
Bug
by Happy w/technology on 2018/10/13 11:08
I completed the artist challenge and it didn’t give me any of the prizes it said. It just brought me back to the home page. The game is still freezing and and crashing and the lucky spin lands on the dress-up piece 95% of the time(which is no fun). Also, in dress-up I have more than enough pieces for the shoes, but it still hasn’t added them to the ensemble (I think it’s stuck). I really like to play this game, but lately it hasn’t been responding well. I hope they fix all of the issues.
Is there a glitch?
by Chops123! on 2018/09/03 20:57
I enjoy playing this game, have completed all available levels (2 weeks ago) and am waiting for new levels to be released. Earlier today I went in to play some of the bonus games and the game shows I have been knocked down to level 571, over 700,000 of my coins, 2,300 of my gold bars, and dozens of my boosters are all missing. What happened???
Only one move???
by GrandmaStew on 2018/07/18 04:36
I have been playing & enjoying this game for quite awhile now. Today, however, I only get 1 move for level 635. I played awhile this morning & everything worked fine, but after the update downloaded, it only gives me 1 move. I keep checking it & the same thing happens! Any suggestions?
Ice crush 2019-people read this- he don’t fix his games and I have told him over and over.
by Meoooo111 on 2019/08/21 17:29
On the game you say to reach out to you for making the game better, how about fixing it first. A lot of people are having trouble with the real bright screen before the game even starts. So I’m giving you something about your games. It’s not just ice crush2019. It’s all your games that’s doing this. It’s so bright it hurts your eyes. I have told you over and over about this problem and you have not fixed this problem!
Glitchy when giving extras
by Bamading on 2019/04/22 17:11
Update, getting no rewards, game drops out, cannot move forward since I do not get any rewards or benefits of any kind @@@@@@@@@@@@ I like the game. It is fun. Whenever I am given an opportunity to play an extra or mini game, whatever you call them, after I start it drops off and I am back at the Play button. If I do get to finish the game I lose the prizes. The point is there are far too many disappearing points, prizes and pages
Freeze and performance issues
by duaneandstormie on 2019/07/06 13:08
Are you developers serious. Do you make the game freeze and lose what you spent for money purposes. Love the game. But none of my other games have the problems that you’re game has .. it is almost as if your programmers do it on purpose. I am starting to get fed up with your game. You give us the challenges but when we start to defeat the game the game starts having issues.. But my other games that I play have no issues that yours does. The other games will get my money and time..
App closes for no reason
by notimpressed72 on 2018/12/20 02:39
I enjoy playing this game, but I’m getting really frustrated with the app just spontaneously closing in the middle of a game, and consequently losing the life I was using. If it keeps doing this, I’m just going to give up and get rid of it. Between ads popping up in between every game (which I understand that needs to happen to continue to be free) and the app closing in the middle of games, it’s getting to the point it’s not worth the irritation to keep it.
Updates need to add more than 10 levels at a time
by Eliou Marie on 2019/07/31 22:44
I love this game but every time I reach the last level I always have to wait weeks before they update it with more levels and it’s never updates with more than 10 levels at a time which is driving me crazy! Other than that this game is awesome
Needs some fixes...
by slkwcwk on 2019/01/02 19:56
First off, I have hundreds of thousands of silver coins but can’t do anything with them. Says you can use them to purchase a booster but there is never an option to do so at the beginning of a level. Then when I use a color bomb, it doesn’t even break the ice next to that color that was broken with the color bomb! Then when I’m about to beat a particularly difficult level, the app freezes and I can’t finish it.
Rating Trends
14,32,34,70,35,62,60,0,45,37,32,44,22,20,27,15,21,23,37,24,30,20,24,34,30,33,37,32,22,16,30,32,29,26,31,29,29,44,43,74,47,67,58,0,98,37,73,43,39,45,26,34,36,38,50,52,40,52,66,59,78,85,72,81,59,71,66,96,80,84,87,70,76,67,86,86,94,77,72,61,83,89,96,83,40,63,63,74,76,48
All Versions
4.0
15,814 total
 5
11,637
 4
2,491
 3
849
 2
301
 1
536
Current Version (1.8.5)
4.0
15,814 total
 5
11,637
 4
2,491
 3
849
 2
301
 1
536
Version History
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App name
Ice Crush 2019
Description
Welcome all Crushes to the most Addictive Match 3 Game! Highlighted Features * Well-designed 1000+ levels, and new levels arrive every week! * Huge free attractive daily bonus, lucky spin and special power-ups help with those challenging levels. 
 * Nice Ice world with multiple snowmen and snowgirls. * Super power effects and magnificent artwork when combine different boosters! 
 * Weekly Challenge includes snowman collecting, Ice world ruler, Ice Artist, etc. * Sync your progress on Facebook, and take on your friends to compete for the best score. 
 Join a community of over 2 million players and explore the best match 3 game on mobile! Check out the reviews if you don’t believe: “Ice Crush 2019 is so very Addictive and I love it...5stars for me.” “Great match games and couple ways to earn special items without paying for it” "I love this game. Fun and addicting. A lovely little rip off of candy crush :) I can't put it down" "Top of the line" & the best match game for 2019!! Different from all the others!! Can't stop playing! :-)" "Great match game. I've been playing for hours. Cute Graphics..." "This is the best matching game I've found in a while." Ice Crush 2019 provides a Weekly/Monthly/Yearly VIP card subscription. VIP Card offers different subscriptions, and you will be charged $3.99/$12.99/$99.99 for the Weekly/Monthly/Yearly service. After buying the subscription, you will unlock following features: 1. Claim 100 gold everyday! 2. During the subscription period, the 100 gold will be preserved when you miss them! 3. You can claim 200 preserved golds everyday at most 4. No pop-up ads! Subscription Notice: 1. Payment will be charged to iTunes Account at confirmation of purchase. 2. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. 3. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. 4. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. 5. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. Terms of Use: http://m.ezjoygame.com/files/kudo/TermsOfUse.htm PrivacyPolicy: http://m.ezjoygame.com/files/kudo/PrivacyPolicy.htm
Issue
by mommalittle on 2019/12/04 12:22
Why does coming soon take so many days?
Fun
by tonitiger78 on 2019/12/03 17:11
Its a lot of fun The levels change faster than other games keeping it interesting and not boring
Me Charles strube
by chas7047 on 2019/12/01 11:33
My wheel not operating and magic ship isn’t giving my wheel
Doesn’t work
by KathiGirl32 on 2019/11/30 21:28
I’ve tried to play for 3 weeks. And it just stays frozen. Doesn’t work.
Great game
by Kmoose96 on 2019/11/29 02:39
Lol
Love it
by Grammie234now on 2019/11/28 05:35
It’s fun and addicting
About your game
by No nick name no more reviews on 2019/11/28 03:02
Too much time waiting for ads to appear, then too many ads. I lose interest because I have to sit here and spend too much time not playing. “ Give it up!!! “ spend more time waiting than playing. I’m done.
LOST EVERYTHING
by Michael McCarron on 2019/11/28 02:30
The app was frozen so I deleted it and reinstalled it. When I logged back in all of my progress was gone. 3.6 million coins, 4100 gold and on the highest level. Please tell me this can be saved. Someone please get back to me.
Problems
by xxxxxxol on 2019/11/27 22:37
I had to delete and reinstalled it and I lost everything. Can you help???
App wouldn’t fully load
by cdj62 on 2019/11/27 19:20
Today the app wouldn’t fully load no matter what I tried so I uninstalled and downloaded again. Now it won’t let me sync with my old game and started me at level 1 again. Help!! 11/27/2019.
Nothing works anymore
by azzzzwjdnvhr(clxehf on 2019/11/27 06:35
Nothing works anymore. The flowers when open, you click on them and they just close. The wheel and gumball don’t want to let you watch video for a spin or ball. The other one watch for bars doesn’t show. And the games don’t give anymore fore moves for watching videos and when you pay bars the game will freeze right before you win the round. This has been going on for a while but getting worse, to the point where I’m not gonna be playing much longer if any at this point. An enjoyable fun game has no become totally frustrating sorry to say.
Ice Crush 2019
by Chilly Girl15 on 2019/11/24 22:15
All of a sudden I can’t open it when i went to app support, this game is not a choice! If i delete app and put in again, it tells me all data will be list! Please help! Thanks for prompt response! Works now
Why?!
by ormc20 on 2019/11/24 14:38
I’m so over this game, first it wouldn’t load for two days so on your recommendation I reloaded app and lost all my levels and all my gold bars! Now to play you have to endure endless ad’s and interruptions between levels and while playing game. I guess it’s time to find something else to play.
Won’t open
by lakegirl2012 on 2019/11/24 14:15
I’ve been playing this game for quite some time and built up coins etc. For several days now I have been unable to open the App. to play the game. What the heck??? Please advise how to fix!??! **within one day reviewed a response and the developer fixed. Yay!!!
Ice Crush 2019
by miles0285 on 2019/11/24 11:59
Love the game but I can’t open it. The app keeps closing on me.
Game keeps shutting down
by sadiekono on 2019/11/24 07:36
I’ve been trying to play and every time I try to play it shuts down what’s going on.
Help
by egbkooiy on 2019/11/24 01:11
Love this game but unable to get it to load for 2 days now. How do I reinstall without losing my progress?
Crashes before opening
by Sand trap7500 on 2019/11/23 23:14
Can’t even get to the game.
I’ve Crush 2019
by Bartender2nv on 2019/11/23 23:13
Can’t play the game
????
by J.C.??? on 2019/11/23 19:28
What Is Wrong With This Game. I’ve Been Trying To Get Back On To My Game Just For It To Go Blank After A Few Seconds???
Too many glitches and freezing up
by Tan-kam on 2019/11/23 19:12
This is really good game. I love it. But it always freezes up and have so many glitches. And it’s always happens when you are about to receiving rewards or in middle of playing. For two days I can’t even open the app. After doing updates in App Store. Now I can’t even open it or play. I don’t know what happen. I’m more than 500 levels up so I don’t want to start al over again by deleting and reinstalling. I’m so frustrated. Do something about it. Can’t you fix it. I love playing this game on free time and it relaxes me. But It’s so frustrating. I think I’m done with this game. I can’t even open.
Help. Suddenly glitches shut!
by BBeanie2 on 2019/11/23 18:25
I haven’t been able to open this game in 3 day. Glitches shut as soon as i open it. I’ve been playing for months. Can’t find app support.
Thumbs down
by Sierra1619 on 2019/11/23 17:46
Game randomly crashes and cuts off. Update definitely needed!!!!!
Freezing and closing!
by JaniePat88 on 2019/11/23 17:40
I used to love this game but, lately game play is ridiculous! There is no way to complete the daily challenge list when you can’t complete a single game without the game either freezing up or shutting down! I have lost so much gold and so many pre-game and in game boosters because of the game locking up during ads that I can’t even count! Today, the normal game won’t load so, I can’t play any of the daily activities or adventures! I’m so disappointed in the amount of problems lately! For the last two days, the game won’t even open! If I delete it and reload it, I will lose all of my game progress, boosters, tools, silver and gold! What is the issue now?!?!?!
Ice Crush 2019
by Iggy Gamester on 2019/11/23 16:56
I’m no longer able to open the app. Disappointed!
Game freeze
by LCW3321 on 2019/11/23 16:24
Game keeps going right out every time i tap on it since update .
Ice crush 2019
by jkelly1107 on 2019/11/23 15:49
My app is no longer working since two days ago. I gave no idea what happened but would like to continue playing. They just had an update so I dont understand what happened.
Help please
by Bluegrasschic on 2019/11/23 12:46
Every time I try to play the game it immediately shuts down. I really enjoy this game and I am afraid if I remove it and download again I will lose all my boosters and progress. What to do?
Frustrating
by shannon_07 on 2019/11/23 07:47
My app will not open and I have been working on this game for a long time plus paid to cut adds after every board. I have my game ID but if I can’t get it back because this is the second time, I will never play another game from Kudo or any company’s associated with them again.
Help
by helen in cold country on 2019/11/23 05:14
I have played this game over a year with no problems. Now it won’t open. Been this way for a couple of days. Pls fix
Not working
by Babydll on 2019/11/23 02:36
If been trying to open the game for two days and nothing comes up .
Won’t open....what’s up?
by Lmann0821 on 2019/11/23 02:06
Haven’t been able to open for two days.
Can’t play the game
by Tinker1951 on 2019/11/23 01:21
Is there something wrong with ur site? Since yesterday the game will not load Please get back to me Thank You
Love the game
by Joooo257 on 2019/11/23 00:56
I love the game but have not been able to get game to load all day. What is going on. Going to lose all my daily progress
Can’t play
by dal002 on 2019/11/22 23:10
Bummer! This is one of my favorite games but can’t get in and I see others are having same challenge. Hopefully they are working on it and will have it fixed soon!
Game will not open
by LivingExample on 2019/11/22 21:28
I don’t mind watching ads because I know that is one way you receive money for your free game. Also it is a way to get tools that make the game enjoyable. My problem is your ads are not working! I am watching ads, but I am not getting rewarded for watching them!! Today 11-22-2019 Game will not open?
Won’t load
by Pattynewhouse on 2019/11/22 19:56
I have been playing this game for months and now it opens and then closes. I have shut down iPad and closed everything. Other games work but something is wrong with this one.
Can’t play
by Peggegg on 2019/11/22 18:04
I’ve been playing this game for a few weeks, and really liked it, but now I can’t even open it! I will stick around to see if the next update fixes it. If not, bye bye! Too many other games out there to stick with a game that won’t work.
Ice crush 2019
by Time played on 2019/11/22 14:57
Am unable to open the game since last update. Like the game but if it doesn’t get fixed no need to save my game history.
Ice crush 2019
by AlexAceYT on 2019/11/22 14:34
Why can i not get this game?? Ive been playing it for quite a while but all of a sudden this morning I can’t get it!!!!
Too many lost rewards
by coco960 on 2019/11/22 14:28
The game would be fun if it didn’t freeze so many times. I have lost many rewards. I keep coming back thinking it will be fixed, but it never is. It’s the only game I play that doesn’t work right. I have been reading other reviews and noticed you responded to an earlier review in April that you were trying hard to fix the game so it wouldn’t freeze. It is now June 19 and it freezes even more often. Every time I play the game it freezes before I use all my lives. I use my rewards and then it freezes when I am close to winning. Update - this program just gets worse every day. Every time I play it it freezes up before I use my lives.i tried to email you my ID number as you requested, and it wouldn’t go through. I like the game the few minutes it is working right. I would give it 0:stars. Update. I noticed an update to your game and my first thought was you fixed the bugs. No you added a new level. I wish you would fix the game so it works before working on new levels. It seems to me that fixing it would be a top priority.i ty to email you and it won’t go through.i now get kicked out of the game. Update. It keeps getting worse. Why are you adding new levels to a program that isn’t working? You should all be concentrating on fixing the bugs. My emails to you won’t go through. I messaged you and that went through, but I haven’t had a response to those. It’s a shame because it would be fun to play if it worked. You are getting so many complaints. I think fixing this should be your first and most important priority. Update. The game has been working. It freezes occasionally though. Now when I am at the screen to choose play, I can choose the three extra moves, or the striped ones but there is a red circle with a red line through the wheel. It has been there for three or four days now. I have won that wheel on spins, and it drops in the satchel, but I never receive it to use. Very frustrating. Update 9/21 No answer to my last update I really would like for you to reply to my last complaint , please answer I need an answer. Thoroughly disgusted. Update 11/22 game starts to load,but then shuts down.
The game crashes as it’s loading.
by Starblazer620 on 2019/11/22 14:21
I love this game, and the intro music is beautiful. Unfortunately, after playing the game for a few days, it suddenly won’t load up. It crashes at the title screen. Any advice? Thanks.
Fun game
by mbl1103 on 2019/11/22 13:48
Great game. I love playing. However, I click on the app now and it won’t load. If I delete it and reinstall it will go back to the beginning and I have a lot of coins. What do I do? I haven’t been able to play for two day. I can’t earn my bonus points or anything.
App won’t open
by Sammy Lou on 2019/11/22 11:36
You need to get this fixed NOW. App will not open up. What is going on?
Game won’t load.
by 3 pup mom on 2019/11/22 10:17
I just did the latest update. As the game starts to load. The load stops and goes back to my screen saver
Ad content needs attention
by User 1 million on 2019/11/22 05:39
I enjoy the game but the ads, not so much. Bad enough that they pop up frequently and some are annoying, but today it crossed a line. This morning an ad for “ date my age” showing scantly clad young women popped up. This is not acceptable. Please check your ad service and screen content.
App won’t open
by Tvo71 on 2019/11/22 00:10
I can’t get this to open.
Ads, Ads, Ads
by Babsywoo on 2019/11/21 19:44
S
Ugh
by whatthehell?!!! on 2019/11/20 00:45
I have more trouble with this game than any others. A friend sent me a “request”, and when I try to pull it up, I get a message that the app is not available on my phone. I’m using my iPad, which I ALWAYS use to play. Why am I also not being allowed to add her to an adventure?!!
Ice crush
by anthony jessie on 2019/11/18 20:49
Lots of fun
Constellation
by HTTR561 on 2019/11/18 01:25
I love your game but what happened to Constellation? It comes up to play but never goes to the game itself. Thanks
Frustrating
by GrandMoe on 2019/11/16 07:54
I stayed away from this game for about 6 months thinking you might get the bugs worked out. First time playing again, and I added two boosters to start out with, and before I even made a move the game shut down. I lost a life and two boosters that I had saved up. I don't know why I keep trying. I love the game, but for over a year now it has been a piece of crap. Y'all know it!!! I used to buy booster packs, but got ripped off more than once doing that. I lost about $20, and you gave me 100 bars. That no where near covered my loses. If you are not going to fix it why don't you take it down instead of ripping everyone off? Very frustrated. Stayed away again for a long time came back, and my review is still here not sent. Why don't y'all hire someone who is smart enough to fix this game.
Deb
by Awesome Harry#1 on 2019/11/15 12:00
I’ve complete level 630 and it won’t move to 631. It has been this way for 3 days. Getting ready to delete game.
Nice
by koalagumdrop on 2019/11/15 06:55
It’s so cute and fun!
Ads 😡
by Nurseneubs on 2019/11/10 02:30
The game itself is ok but the ads are absolutely ridiculous! You spend most of your time clicking through ads.
Democratic adds love this game but will delete. Stop
by TravDeer on 2019/11/06 18:20
Was
STOP WITH THE ADS!!!!
by CatnHat1972 on 2019/11/06 01:10
How can there be no solutions to these freezing screens and drop offs? Yes, I was compensated for this happening previously— but it makes me not want to even use them because it’s so frustrating to even play. Help. Make it stop. If it’s the ads, stop playing the ads!!!
Price ???
by un happy if being charged on 2019/11/04 01:16
I do not want this game if you are going to charge me monthly please cancel
Problems: but I love the game!!
by julie ginda on 2019/11/02 23:12
On the game where you collect pumpkins, I have over 5000!! And I’m in 42nd place but all day today I have not been able to play at all!! Are y’all having problems w this game this isn’t the 1st time this has happened.. could you please look into this for me, because I really do enjoy this game!! Ty.
Ice crush 2019
by jewelschroeder on 2019/11/01 19:15
How do I get my game from my iPhone to my iPad. Haven’t had any luck so far. Very frustrating.
Love it, but freezing up
by Froze6521 on 2019/11/01 17:42
I am enjoying Ice Crush 2019 much better than many others match games. BUT I am having an issue with it freezing up when you go to collect reward by watching an ad. Very aggravating.
Freezing
by Oikamom on 2019/10/30 14:00
Love this game, but the glitches are getting me down. Game freezes and exit/restart strategy costs me lives and awards. Not buying in app stuff because you just lose it. Love the jumpy snowmen at the end of a winning game.
Ice Crush 2019
by mymima54 on 2019/10/30 11:00
Funniest enjoyable game
Problem
by terrig1059 on 2019/10/26 19:14
It’s at least three days unable to join adventures and freezing up during playing and then shutdowns please fix ASAP
Great’. Fun
by Gidger57 on 2019/10/26 15:20
New to this game but loads of fun!
Ice crush 2019
by bsnmiata17 on 2019/10/24 19:51
For the last 4 days, every time I watch a video to extra coins when I win a game, the game freezes. Only happens when I win.
Glitches
by 1mSiccud on 2019/10/23 19:15
The app would be excellent if it could stop glitching causing all of your “extras” and coins to disappear or used. Usually when it glitches the app completely crashes
Great game too many ads
by criswayne717 on 2019/10/20 22:40
I don’t see the need for so many ads and we should have to pay for less ads
Levels Completed
by Gentry48 on 2019/10/18 12:04
Too many freeze ups, especially when you’re going to win the game
Please refund
by sansutlazizuzi on 2019/10/18 00:58
Please refund, did not order this, sorry!
Enjoyable
by zoo1945 on 2019/10/18 00:10
Great fun.
Fun, Fun, Fun!!!
by Kalanirani on 2019/10/17 00:49
I can’t stop playing!
Freezes up
by october2019 on 2019/10/16 23:38
Every time I get down to a final play which would end the game, the game freezes up. Very frustrating.
Lots fun
by Lynnda1954 on 2019/10/16 03:59
Really fun to play
My favorite game
by Trees#1 on 2019/10/15 19:54
I love playing this game
Always freezing up
by kokoCAD on 2019/10/10 14:17
Every time I get to almost winning a level, it freezes up and I have to start over. This is very frustrating. I am ready to remove it.
Junk
by Hawaiian1953 on 2019/10/10 09:09
Game won’t open.
Freezes
by Fenix53 on 2019/10/10 02:17
I continually lose life, it freezes up when try to collect rewards after watching video ads. Never receive rewards when it freezes.
Steals moves
by 69ct on 2019/10/08 14:19
This app offers additional moves on a level if you watch an add. 3 of 5 times it steals one additional move from your granted moves, gives you only 2 moves instead of 3. Then it wants you to buy more moves to complete the level. Frustrating so I’m done with it after reaching level 127.
This game always crash or crush
by matae78 on 2019/10/05 02:54
It frozen after the boring videos
Help??????
by Help4847 on 2019/10/02 21:29
Freezing keeps happening. I love this game so much but it is sooooo frustrating. :-(
Always freezing
by hastrobb on 2019/10/02 12:25
I used to love this game now it is just frustrating. It is constantly freezing. After I click on rewards I have to restart after I do my adventure I have to restart when I am about to finish a level it freezes and I have to restart and lose my progress. I go in and out of the app so many times. Literally between everything I try to do. I have done all the updates available to date and still have constant problems. I see why it is called ice crush cause it is always freezing and it crushes you because you just about finish the level and it freezes so you have to start all over. So annoying!
Help September 30 2019 i stuck on a level been on it for two weeks help
by Bama play on 2019/10/01 04:18
I can not spin the wheel cannot receive any awards I go to the wheel to spin wham it will freeze every time I used to love this game but I’m beginning to hate I can not build my coins up to but the hammers and the other stuff June 28 2019 4:32 pm. Time.... June 30 2019 I updated the bout three days ago and it’s still freezings up up I hate to keep complaining but I love playing this game. September 30 2019 i can get thru a been stuck on it for bout 2 weeks help
Freezing up
by bhymko on 2019/09/28 23:27
When it freezes up it will take bombs and other stuff away
Great entertainment
by Marsha Walters on 2019/09/16 01:02
I enjoy this game. You have to think quickly and that makes it more fun. Everyone should try it, but be careful because you can get carried away and miss a lot of sleep. Enjoy!
Rush
by chongchichi on 2019/09/11 11:49
Awesome Game. Love it
Locks up after you watch video
by Captain Teddy on 2019/09/10 15:06
It keeps locking up after you watch the for more moves and you have to reboot.
Rate
by tummygummy on 2019/09/10 00:28
I gave one star because the screen is too small, but when the democratic is showed it’s full screen. Would like bigger screen. Also screen freezes after playing for awhile.. also way too many adds. Eats up my battery.
Frustrated by constant freezing
by MVegas2 on 2019/09/09 02:28
More often than not, when I click on additional attempts for looking at an ad, the game freezes. More frustrating is when I’ve actually paid for additional attempts with coins and the game freezes. I feel especially cheated then. I’m giving up on this game.
Ice crush
by Flamesniper21 on 2019/09/05 10:33
To many ads😫
Ice crush 2019
by Fairydust69 on 2019/09/03 19:52
I bought a special in app purchase this morning. 500 gold bricks for $1.99. Purchase cleared but I never got gold bricks. I love this game. Will not continue to play if this is a problem. Needs to be cleared up quickly please Thank you for your help K
Ice crush
by kornkakes on 2019/08/22 14:48
Had to delete because a game came on I had to slide. I couldn’t x it out
Ice crush 2019-people read this- he don’t fix his games and I have told him over and over.
by Meoooo111 on 2019/08/21 17:29
On the game you say to reach out to you for making the game better, how about fixing it first. A lot of people are having trouble with the real bright screen before the game even starts. So I’m giving you something about your games. It’s not just ice crush2019. It’s all your games that’s doing this. It’s so bright it hurts your eyes. I have told you over and over about this problem and you have not fixed this problem!
Fun game but....
by Seay1214 on 2019/08/21 04:19
I’ve been playing this game since 2018 and I was almost on level 600 I broke my phone and had to get a new one and when I downloaded the game again it started me over from level 1 I’m assuming because there’s no longer a 2018 game. All of my other games downloaded perfectly fine so Idk what happened with this one.
Lost everything
by suziemath on 2019/08/19 14:41
Logged on today and lost everything. Back to Level1... I quit.
Constellations
by Gmom Gamer on 2019/08/18 02:17
Unable to load and play
Seriously?
by Not to Fit on 2019/08/14 19:42
I love this game! But... certain levels are pretty stupid. I'm stuck on 282 and honestly I don't see how I will be able to beat it. Bad enough you can't even get the ice broken off the penguins then there is ice under them that takes 2 or 3 times breaking. I usually just move on to play something different
App keeps freezing
by Tracilynn1023 on 2019/08/13 21:33
Game keeps freezing during the game or while watching a video and you lose a life or do not get one Deleting after 2 years
Frustrating game
by RaeAbb on 2019/08/13 10:39
I love the challenge of this game but I’m frustrated by how it works. I’ve had a whole lot of trouble with the game freezing lately so I lose lives or boosters. I have all these silver coins that I’m supposed to be able to use to buy boosters but that’s not so...it takes gold bars. And some levels just can’t be beat unless you break the bank. I’m high enough in levels now...I’m about ready to throw in the towel!
What happened??
by WarriorMama711 on 2018/08/22 01:11
Update: I sent an email for help with this matter and within days they had responded and compensated me for my lost booster pack. Thank you very much for the quick response!! Just 2 days ago I spent $10 to buy a booster pack. I also had accumulated over 300,000 coins. Today I get on the game and everything is gone! I’m not nearly as upset over the loss of coins as I am the fact that I spent money on your app and my booster pack just disappears overnight! What do I do about that?? I was loving playing this game during my “chillout” time before going to bed every night, but right now I’m 😡. Fix my problem and I’ll change my rating.
VIP Card issue
by Mad BS on 2018/09/28 01:18
Edit: Thank you. I followed the directions given here and was able to unsubscribe. I subscribed to the VIP Card mainly to get rid of the pop up ads. Maybe what l think are the pop up ads are not what you meant - all the ads on the daily spin, cash spin, extra moves at the end of the level l am trying to win, etc. l tried to unsubscribe to it after getting very frustrated about these ads still being there. In reading the directions on how to unsubscribe, it states to go to user’s account settings and turn off the auto renewal. The only things that l have in my settings is music, sound, logout of Facebook, and rate. I can also change my user name. Nowhere does it give me the option to turn this off. I really like the game but feel like it is not possible to turn the VIP card off. Either the option is someplace else and it is explained poorly or the option is not there. Either way, it needs to be fixed.
My issue
by Macgranma on 2018/08/02 16:33
I have really enjoyed this game but when I get to the end and need one or two move of my goals and try to use the 3 more moves it goes blank and I automatically lose even thou I have used several of my rewards to help - in order to get back from this blank page I have to close down my phone. Otherwise the game is my go to game and I love it. Better than many others I have tried. Hope you can fix this and I can give it a 5 star rating. Update - the game folks contacted me and the problems have been resolved. Thank you
Frustrating
by GrandMoe on 2019/11/16 07:54
I stayed away from this game for about 6 months thinking you might get the bugs worked out. First time playing again, and I added two boosters to start out with, and before I even made a move the game shut down. I lost a life and two boosters that I had saved up. I don't know why I keep trying. I love the game, but for over a year now it has been a piece of crap. Y'all know it!!! I used to buy booster packs, but got ripped off more than once doing that. I lost about $20, and you gave me 100 bars. That no where near covered my loses. If you are not going to fix it why don't you take it down instead of ripping everyone off? Very frustrated. Stayed away again for a long time came back, and my review is still here not sent. Why don't y'all hire someone who is smart enough to fix this game.
Decent game, bug on lvl 83
by [steven99] on 2018/05/11 18:40
I’m amazed about the bug on 83 that I recreated six times. The beginning of the level, the alien ufo flies over and changes the pieces. After making the first move, none of the ice breaks, so the level gets stuck trying to reshuffle pieces that don’t exist. The pop up ads at the end of the levels are getting old. I have to spend an inordinate amount of time canceling these pop ups. More game play, less infuriating boxes. Update: I passed the level. You cannot use chocolate sprinkle type bomb because it doesn’t destroy the blocks, which means you won’t get any new pieces. Once I no longer got those chocolates, I was able to perform moves that led to my passing the level. Once past it, I found the next levels easier to pass.
Game review
by Avacado45 on 2018/09/21 15:45
I really enjoy playing this game. I use it to relax and decompress after a long day of caring for my mother who is developing Alzheimer's and has complications from a stroke. I'd like to give the game five stars but I can't due to some of the problems I'm having with the game. While playing the game throws you out especially when your close to defeating a level. You loose your momentum and your life. When you are close to defeating the level and you can push the button for 3 extra moves, it doesn't give it to you and you have to concede the lose so you can start over. There are a number of other little problems that away from the enjoyment of playing. Please fix these problem so I can continue to enjoy your game. Thank you in advance.
Too many glitches
by Nonnie75 on 2019/04/20 13:27
This is a cute game but, too many times, it freezes up and/or just kicks you out of the game when you’re in the middle of receiving rewards or playing!! And, when this happens, you don’t get your reward but the game counts it like you did. If you’re in the middle of a level and it kicks you out, it takes a life away from you. These things happen at least two to three times a week! I’m about ready to delete the game because I’m tired of not getting my daily rewards and/or not getting to finish the level I’m playing and losing a life! I’ve purchased coins and gold several times since I’ve downloaded this game and honestly, I feel like I’ve thrown my money away 😡😡😡
Fun game but......
by Mikey33333333333 on 2018/07/18 11:53
I absolutely love this game, until yesterday. It is a came very similar to Candy Crush but a little different. Since I enjoyed Candy Crush, I thought I would try it. It didn’t take long to get hooked. There are definitely glitches. I would be playing and the game would just end. Or my phone would ring and I would go back to the game and it the screen would freeze. No problem, I just re-set it. Well since last night every time I play it, I make the first play and the game ends! Happening over and over. Guess my Ice Crush 2018 days of playing are over. Hope they fix their glitches. A fun game.
Freezing up
by Pollywannacocktail on 2019/03/01 16:26
Update I am so sick of this game it is even worse today I have had to reset game three times which restarts level you lose all the bonus you have used on the levels I’m ready to uninstall and stop playing!!!!I have had to restart this game four times since the week and a half I’ve installed it it keeps freezing up and it will do nothing I restart my phone thinking possibly that will fix the problem and it does nothing until I absolutely uninstall it and reinstall the game hopefully you will fix this problem I enjoyed the game but had gotten involved and really enjoying it and had to start all over and now haven’t gotten past the first few levels and it’s frozen up twice
Game glitch
by Jk0328 on 2018/07/18 05:13
Less than 8 hours after I reported a glitch, there was an update available and everything was fixed. I love this game. Love how different each stage is, and all the other special side levels. One of my favorite games, even over candy crush. Great job!! ****original post/complaint for reference --I love this game but for some reason after the last update, each level is only allowing me one turn, which obviously isn't right. My rating would be a 5 if this glitch was fixed.***
CRASH
by 6boys 2girls on 2019/01/18 18:50
4 times today I started a level. 4 times in a row it crashed. It takes one life each time. All the items you use are then used up with no progression in the game because it crashes. So so so so so so so much. I really liked this game and then it became unbearable. Please fix it! Also- any time you click on the “free video” item boosts it crashes. I learned to never use them but today I just tried the straight forward game play with no boost opportunity and still can’t make 10 moves without total crash shut out of the game. The support button takes you to a page with no app support for this game. No place to contact the makers. Can ANYONE tell me how to get app support? There is just one non interactive image when you link to the app support.
Need more levels
by rpklein on 2018/11/11 04:08
I love this game so much. It isn’t too easy and not too hard. You all have made it so that when I do have trouble with a level, I can just extend the play or use extras to make it easier. There is no fun in playing a game that you can’t eventually master. Thanks so much for this game. If there is a complaint, it would be that this game has crashed so many times and I have lost games, moves and the special powers that I earned and bought with coins. Rachel
Glitches!
by TeachTer55 on 2019/03/14 00:28
The game can be really fun, but when there is a glitch, there is no way to contact anyone. I don’t know if this will work or not. I like earning the extra bonuses and doing the little extra things that pop up to earn rewards. You often earn rewards that you never see again. For instance, I just played one special game that quite often awarded golden ice skates. What were these for, and where are they now? I’m on level 351 now and the game keeps glitching off. I’ve just lost several turns after 3 or 4 moves. It would also be great to be able to purchase more things with coins.
Always freezing
by hastrobb on 2019/10/02 12:25
I used to love this game now it is just frustrating. It is constantly freezing. After I click on rewards I have to restart after I do my adventure I have to restart when I am about to finish a level it freezes and I have to restart and lose my progress. I go in and out of the app so many times. Literally between everything I try to do. I have done all the updates available to date and still have constant problems. I see why it is called ice crush cause it is always freezing and it crushes you because you just about finish the level and it freezes so you have to start all over. So annoying!
Freezes all the time then you lose boosters
by Ggatthebeach on 2019/01/05 20:29
I am so sad the game freezes all the time especially when you choose to view an add for coins. You watch the ad then press x to go back, always watching the timer to make sure you watch long enough, and you return to a frozen screen. SO frustrating. You have to close out of the app and reopen losing boosters you already purchased without viewing an ad to help compensate for the value of gold and/or silver you spent before the freeze out🤬. Once in a while glitches upset me a little but these are happening after about every other level or more. PLEASE WORK OUT THESE ISSUES. I adore and enjoy this game when it’s working Thank you for your kind attention.
Sept 29 update
by Wonderbabe76 on 2019/07/10 00:16
I really enjoy this game but today's update has messed it up so bad I can't play it at all. Everything flashes like it's trying to load but doesn't. I can get into the levels, but the moves are not correct and the screen reloads constantly. Extremely disappointed. I hope this gets resolved quickly. July 9, 2019 I love this game but the freezing issue has to stop. I've sat through many very long ads just to be kicked out of the game or the screen freezes. I can play maybe 1-2 lives then lose the rest of them to due to the game freezing. I no longer get rewards due to the freezing. Please fix this. More time is spent on ads than actual play time. Ridiculous.
Ice crush
by yeahbuddy32 on 2018/11/15 00:53
I have really enjoyed playing this game however I was very disheartened to lose over 1000 gold bars due to glitches in the game. I worked hard to save them up to play in the weekend tournament and then they just were gone. Also I’m on level 885 and it keeps telling me more to come and it’s been at least two weeks like that. So all in all it’s a fun game however can be disappointing.
Freezing and closing!
by JaniePat88 on 2019/11/23 17:40
I used to love this game but, lately game play is ridiculous! There is no way to complete the daily challenge list when you can’t complete a single game without the game either freezing up or shutting down! I have lost so much gold and so many pre-game and in game boosters because of the game locking up during ads that I can’t even count! Today, the normal game won’t load so, I can’t play any of the daily activities or adventures! I’m so disappointed in the amount of problems lately! For the last two days, the game won’t even open! If I delete it and reload it, I will lose all of my game progress, boosters, tools, silver and gold! What is the issue now?!?!?!
Continues to Crash
by evil_queen14 on 2019/03/10 15:23
Even after bug fix over a week ago, game continues to crash. I’ve reinstalled several times and it will work immediately after reinstall but when I stop playing for hours or days, it will crash again. I’ve ended up losing power ups if it crashes right after Ive chosen the power up and the game crashes before it starts. I’ve had 2018 for the full year and 2019 until about a week ago and all was fine. This is a fun game and has not had any problems until now. Please fix it or I’ll have to uninstall for good. There are plenty of other games I could play instead.
Freezing
by penny1953 on 2019/06/05 00:11
I enjoy the game, haven’t been playing very long though. I seem to be having a problem with the game freezing. To continue playing your level the game offers you free moves if you watch an “ad”, but when going back to the game level (after watching the ad) it freezes and you lose, having to start the level all over again. Seems to be freezing a lot. Otherwise the game isn’t to bad. The game continues to freeze all the time, when getting out and back in 15 minutes later still frozen.
Game freezes up
by Iaavw on 2019/06/16 07:50
This game freezes up all the time. It never freezes when I am making a purchase. It causes losing games without completing them so you’re using up all your boosters that you’ve paid for without completing the game or the daily tasks. I would love to be reimbursed for the last two days of purchases. I am so frustrated. I really enjoy the game, but it puts me at a loss.
So close!
by tmh111 on 2018/07/18 11:39
I really liked this game. I got all the way up to level 519. Not sure if it’s a glitch, but it gives you only one life on a puzzle that would take 20 to 30 moves ( need to get 5 items of clothing through). It angers me because I have bought all I can and it’s impossible. It’s not challenging it’s impossible. It’s frustrating because the point is so spend a lot of money on this level. I guess I am done with this. Need a new obsession! Correction. All levels on all de ices only have one move! Update is a bust entirely unplayable now!
It keeps shutting off
by Gypsicat1 on 2019/06/10 17:24
I turn on my game, it shuts off, I restart, it shuts off, and it takes my rewards and bonuses. It has done this three times, please fix it, I’m 80 years old, it keeps me from pain, do to my arthritis. I’m on a fixed income, so when I get my check, I buy stuff, but can’t afford much, so every bit helps me in bonuses, and it keeps my mind sharp. Please help! Thank you
Trouble with an ad
by tjtuttle59 on 2019/03/17 03:15
I don't know if you can help me here but I don't find a support or help link. When I opt to view an ad for extra moves, or a free power up or turn, one ad in particular always comes up blank and frozen. It never loads and there is no way to close it, so I have to close my game out, and reload it, which causes me to lose whatever it was I was attempting to watch the ad for. The ad comes up with NaN in a circle in the top right corner. The rest of the screen is blank and black. Please what can I do to fix this?! Other than that, I enjoy the game very much.
Relaxing
by Danielle (Itsdaniduhh) G on 2018/08/23 14:37
So I used to play CC but that became boring and I found myself spending a lot of money on it. When I started playing this game I became very addicted to it. I like the alternatives to receiving more moves which keeps me from spending money. I can play this game all day !!! Recently I’ve been having an issue with the game. It’s moving very slowly and I don’t want to uninstall it please fix this issue.
Nothing works anymore
by azzzzwjdnvhr(clxehf on 2019/11/27 06:35
Nothing works anymore. The flowers when open, you click on them and they just close. The wheel and gumball don’t want to let you watch video for a spin or ball. The other one watch for bars doesn’t show. And the games don’t give anymore fore moves for watching videos and when you pay bars the game will freeze right before you win the round. This has been going on for a while but getting worse, to the point where I’m not gonna be playing much longer if any at this point. An enjoyable fun game has no become totally frustrating sorry to say.
Had an issue and was swiftly corrected. Love this game.
by Wiljeancita on 2018/07/21 13:34
Love this game but since the update all I get for each new game is one move!!! I’ve lost a lot of coins trying to figure it out. I have played this for well over a year and really love it. Would have given a five star a month ago. Update. The issues were fixed fast and they compensated me for it. Thanks!!! Great customer support
Facebook issue
by PuzzleFan33 on 2018/05/20 01:41
This is an update of my former review: The game is still great and gets 5 stars from me! Colorful, creative, relaxing and fun. Places you in an sparkly icy wonderland even when it’s 90 degrees outdoors! :-) There is a big issue with the Facebook link though...it won’t let me click the Facebook box so I can log back in! Please fix this, I’d love to resume where I left off. Thanks! :-)
Fix it!
by Oliver003 on 2019/06/30 13:36
I hate it when in the middle of playing it freezes up and I lose everything! This happens a lot and it gets very frustrating! I like playing but it seems to happen more and more. Not sure how much longer before it gets to be too much and I just don’t play anymore! Thank you for responding to my problem! Looking forward to it being fixed!
Freezes during adds
by toniwillcutu on 2019/07/24 02:17
This game freezes sometimes.. dissapointing we lose bonus and rewards .. but always !!!! During the ben and Jerry’s add ... always .. then it went away and things got better .. now that ad is back and I don’t even wanna bother ... I lose daily rewards plus my own earned rewards ... the daily allowance on joined adventures always cuts off .. this ad seems to be the worst glitch of all ..
Constant Freeze Ups
by Dabbler52 on 2019/07/16 23:04
I have enjoyed this game for a couple of years. Within the last couple of months the game freezes resulting in loosing extended play times that were earned, use of boosters and plays in general. It makes no difference on what device the game is played on. I wish it would go back to the way it was Screen freezes continue but not as often.
Latest update just crashed the game more!
by Rexie66 on 2018/10/26 14:33
I don’t know what you’re team is doing but the game is now unplayable. It crashes when u open it. The pumpkin games freezes and then crashes IF u can even open it. The sound turns on when my setting is silent then crashes. And the old problem of freezing when you switch to another app or answers a call is still there. Just about the only thing that does not freeze are your offers to buy boosters and the VIP package. I’ve downloaded another game because frankly this is no longer an app I look forward to.
Confused!
by gabrons on 2018/08/19 13:22
I have played this game for the last year or so now. it is very entertaining for me.. The only reason I gave it 3 Stars is because this would make the 4th time that when I pull the gumball machine or the wheel, and I am literally just about to get to the max (I think it is 50, to get a really good prize) it will delete all my spins and I start back over at one! And no, it isn’t because I miss days playing my game. I play this game everyday. Other then deleting that, I love this game!
Problems: but I love the game!!
by julie ginda on 2019/11/02 23:12
On the game where you collect pumpkins, I have over 5000!! And I’m in 42nd place but all day today I have not been able to play at all!! Are y’all having problems w this game this isn’t the 1st time this has happened.. could you please look into this for me, because I really do enjoy this game!! Ty.
Was fun
by Jlg05 on 2018/07/25 21:40
Like the game a lot, however today it froze and won’t do anything. Just purchased gold bars too Have done all the updates still freezes, and again I tried to buy gold bars, after purchase was approved it froze again. No gold bars added. Still waiting for the first purchase of 500 bars to be credited, right now circle has been spinning for 20 minutes Where do you want me to send my info, and what do you need
Was great until yesterday (update)
by Hcirydoj#69 on 2018/07/18 03:40
Was playing like crazy then all of a sudden every try only gives you one move can’t play it that way and not gonna either!!!! Really disappointing!! Caused me to waste and lose the extra stuff I had really irritating!! The newest update fixed the one move issue but didn’t resolve me losing coins I used for the extra items.
Frozen screen!
by deniseellenjeffries on 2019/07/31 21:22
I love playing this game but I’m constantly losing my rewards with frozen screens and the game shutting down right in the middle of it! It’s starting to get very frustrating to the point I’m going to delete it! Please fix this problem as I’ve tried to sync my data to no avail!
Crashing and starting over
by Deedee052 on 2019/06/18 19:50
I love playing this game, but it keeps crashing making you have to start all over and lose everything that you played with.....What is the problem??? Please fix the bug.... Too many glitz in this game it keeps freezing on me and then I lose everything can you please tell me what is the problem
Great difficulty with this game!
by Dpklos25 on 2018/07/17 17:07
For the last two weeks it has crashed continuously at various times during the game. I am now in board 387 and it gives you only one move. I have played this before and I had multiple moves but now I only get one and I cannot sell the entire board in one move. This game was highly enjoyable with the recent problems and now this I’m no longer having fun playing this game.
Daily prize
by Cjjoelle on 2018/07/03 17:53
I really love this game, but am disappointed in the daily prize. It says if you miss a day you have to start over, which I understand. But when I play this game multiple times a day, there will be a few days that it never shows up. It hasn’t popped up for the last 3 days, and finally today it does, and I have to start over at day 1. Very frustrating!!! Have never made it past day 5 because of this
Bug
by Happy w/technology on 2018/10/13 11:08
I completed the artist challenge and it didn’t give me any of the prizes it said. It just brought me back to the home page. The game is still freezing and and crashing and the lucky spin lands on the dress-up piece 95% of the time(which is no fun). Also, in dress-up I have more than enough pieces for the shoes, but it still hasn’t added them to the ensemble (I think it’s stuck). I really like to play this game, but lately it hasn’t been responding well. I hope they fix all of the issues.
Is there a glitch?
by Chops123! on 2018/09/03 20:57
I enjoy playing this game, have completed all available levels (2 weeks ago) and am waiting for new levels to be released. Earlier today I went in to play some of the bonus games and the game shows I have been knocked down to level 571, over 700,000 of my coins, 2,300 of my gold bars, and dozens of my boosters are all missing. What happened???
Only one move???
by GrandmaStew on 2018/07/18 04:36
I have been playing & enjoying this game for quite awhile now. Today, however, I only get 1 move for level 635. I played awhile this morning & everything worked fine, but after the update downloaded, it only gives me 1 move. I keep checking it & the same thing happens! Any suggestions?
Ice crush 2019-people read this- he don’t fix his games and I have told him over and over.
by Meoooo111 on 2019/08/21 17:29
On the game you say to reach out to you for making the game better, how about fixing it first. A lot of people are having trouble with the real bright screen before the game even starts. So I’m giving you something about your games. It’s not just ice crush2019. It’s all your games that’s doing this. It’s so bright it hurts your eyes. I have told you over and over about this problem and you have not fixed this problem!
Glitchy when giving extras
by Bamading on 2019/04/22 17:11
Update, getting no rewards, game drops out, cannot move forward since I do not get any rewards or benefits of any kind @@@@@@@@@@@@ I like the game. It is fun. Whenever I am given an opportunity to play an extra or mini game, whatever you call them, after I start it drops off and I am back at the Play button. If I do get to finish the game I lose the prizes. The point is there are far too many disappearing points, prizes and pages
Freeze and performance issues
by duaneandstormie on 2019/07/06 13:08
Are you developers serious. Do you make the game freeze and lose what you spent for money purposes. Love the game. But none of my other games have the problems that you’re game has .. it is almost as if your programmers do it on purpose. I am starting to get fed up with your game. You give us the challenges but when we start to defeat the game the game starts having issues.. But my other games that I play have no issues that yours does. The other games will get my money and time..
App closes for no reason
by notimpressed72 on 2018/12/20 02:39
I enjoy playing this game, but I’m getting really frustrated with the app just spontaneously closing in the middle of a game, and consequently losing the life I was using. If it keeps doing this, I’m just going to give up and get rid of it. Between ads popping up in between every game (which I understand that needs to happen to continue to be free) and the app closing in the middle of games, it’s getting to the point it’s not worth the irritation to keep it.
Updates need to add more than 10 levels at a time
by Eliou Marie on 2019/07/31 22:44
I love this game but every time I reach the last level I always have to wait weeks before they update it with more levels and it’s never updates with more than 10 levels at a time which is driving me crazy! Other than that this game is awesome
Needs some fixes...
by slkwcwk on 2019/01/02 19:56
First off, I have hundreds of thousands of silver coins but can’t do anything with them. Says you can use them to purchase a booster but there is never an option to do so at the beginning of a level. Then when I use a color bomb, it doesn’t even break the ice next to that color that was broken with the color bomb! Then when I’m about to beat a particularly difficult level, the app freezes and I can’t finish it.
Rating Trends
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All Versions
4.0
15,814 total
 5
11,637
 4
2,491
 3
849
 2
301
 1
536
Current Version (1.8.5)
4.0
15,814 total
 5
11,637
 4
2,491
 3
849
 2
301
 1
536
Version History
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