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App name
BetMGM Online Casino
Description
The Las Vegas casino experience has arrived in New Jersey! With BetMGM Casino, the Vegas experience is now available anytime, anywhere - including all your favorite games like slots, poker, blackjack, roulette, and video poker. All the games you love from Las Vegas' premiere brand are at your fingertips, in one real money casino app, no matter where you are in the states where real money gambling is legal! There’s never a dull moment with BetMGM Casino. It’s safe, secure, and most importantly, a lot of fun. Download our app and get in on the action today! Features: • Huge jackpots awarded daily • Exclusive games you can’t find anywhere else • Over 300 games available on mobile • Live dealer card games • Easy no hassle banking Not only that, but BetMGM Casino is completely safe and secure, and your information will never be shared with any third-party vendors. We have support on standby 24/7 to make sure you have a seamless experience. If you or someone you know has a gambling problem, call 1-800-GAMBLER. Must be 21+. Additional terms and conditions apply.
NOT random like they claim.
by DJ1ad on 2022/01/18 08:56
Been testing this out for a bit playing high RTP slots. All works as expected… until you hit a decent win on ANY game. Suddenly you get the WORST, near statistically impossible luck. Have seen the same patterns in their fake money games. This one is even tighter though. Also I’m about 95% positive they lock you out of special features if you are up but their support sweats it’s all 100% random…. If it’s all random I should not be able to predict long losing streaks.
Horrible
by john john stud on 2022/01/17 16:26
Not true to their word second time I’ve dealt with them taking a promo from me n me catching themBut they make up their own rules as a girl live chat is worthless nobody can do anything for you all they do is talk to a relevant team big waste of time and money this places if I was you I’d save your money. So now after 10 hours after they said I wasn’t targeted (keep in mind they own Borgata who did a better job addressing the issue in the beginning saying there’s a technical issue )they argued with me the whole time about me not being targeted after 10 hours they tell me oh there’s an issue need I say the first guy I talk to said I was targeted these guys are messed up(all for a promotion very cheap and unappreciative of their customers wouldn’t waste my time)
So Bad So Brutal Stay Away
by Honest Gambler on 2022/01/17 07:16
Compare all your deposits and withdrawals based on a 12 month period. You can look on your own when you log in. You will see who is really winning. It’s not the gamblers. Winning and actually cashing out a legit win is Very Rare here. So save your money. Unless you just like giving money away to a casino. Buy yourself a nice gift instead so at-least you have something to show for your hard earned money. PS - Make sure you select a star when writing a review. They sometimes start off at 5 stars which they are not and if you don’t change it they will receive a good review they do not deserve. Also track your reviews. The casino gets the honest critical ones taken down which is very shady and unfair.I’m giving 1 star which this site deserves. It’s not entertaining and gamblers aren’t winning here. All the Online Gaming sites Roar Entertainment runs such as BetMGM online and Borgata online casinos are Brutal. Your not winning and cashing out here and do not take advantage of the cash money casino match offers. You will rarely play back enough to cash out a win before playing back all the money. Stay away!!!
Misleading scam
by Vanhorn911 on 2022/01/16 17:25
Don’t be fooled by this. You can only play if your located in 4 specific states. Then they won’t let you withdraw your money. Beware SCAM!!!!!!
Just bad
by NoMorePlayingBetmgm on 2022/01/15 18:45
Used to be fun because you’d get some wins to keep playing. Then it went to you’d get some wins but you couldn’t hold onto them. Now you can barely get wins. This was the last online casino I was playing at. Slots will stop then stutter ahead. This feels very very rigged. There used to be fluctuations with RTP, now you can barely win.
I Casino
by dana pl on 2022/01/14 22:06
I love this casino it’s make me a lot happy time. Thank you
Plain horrible
by donewithmgm on 2022/01/12 03:25
I have won thousands of dollars on this app. Probably around 20k in profit over the last 15 months. I just can’t handle the fluctuations anymore. I can go hundred upon hundreds of spins without a bonus or any type of incentive to keep playing. Absolutely leads me to believe the whole thing can be rigged and controlled to turn off players in the major positive. I have spoken with several other users of this app, and we’re all in agreement. Online casinos are super sketchy.
Worst of all the Michigan casinos
by moneylost8264747 on 2022/01/10 12:49
I have played them all and this one is the worst by a mile. Their RTP is so much lower then the other casino that it is absolutely noticeable within minutes. Their slots never hit bonus games and if a miracle happens and you get one, they barely pay. The app is nice but the compliments end there.
I’m convinced they’re glitching ratings…0 stars
by Didhshdnd on 2022/01/10 07:14
Very, very sketchy site. USE CAUTION: They will put a bonus code in your deposit at the very bottom. Once that deposit is processed, any winnings that you gain will not be withdraw-able until you meet their standards. For instance, I deposited $200 and was up 3.5k on blackjack. Once I went to withdraw it said that the funds were not withdraw-able until I played 6k worth of spins on slots. Ended up losing almost all of my winnings on online slots. No room for sketchy business when you’re just trying to have a little fun. Deleted.
CATFISH SCAM
by Relexi on 2022/01/07 20:57
Don’t go for the catfish scam of matching your bet. You won’t be able to play live table games with it and they will never let you win. On top of that you have to do 25 times rollover, not only on the free play but on your own money as well. If you put $1000 in, they will match the $1000. You have to bet $50k in wagers in order to pull your money out.
Worst App EVER!!!
by Chrissyboone on 2022/01/07 18:28
I had been playing one game at I was to the point the coins were full and I was about to get a bonus round. I needed to add funds and when I did, it started me all over. The games also glitch close out on their own, and crash! Don’t waste your money!!
🙌🏽🙌🏽
by Kush42019771979 on 2022/01/06 08:59
The best online casino ever
customer support
by kashadie on 2022/01/05 12:07
worst customer support and problem resolution of any app out there
Repulsive
by benjamin waldorf on 2022/01/05 10:36
I have never felt so cheated in my life!!! Glitches, long spins never stopping, then connection issues coincidentally after they took all my money giving me no chance to win it back!! It’s a giant fraud!! Not to mention the so called random number generator is such a lie, it’s nothing like the odds on the manual reels, I honestly think it’s the worst thing the government could have done is give the them the platform to just rip everybody off and customer support robots are designed to talk you in a circle,!!! They are nothing but greedy crooks,! And we are made to look like we have a gambling problem, but all we want is are money back!!
Can’t Withdraw
by JoRyLaB on 2022/01/01 18:43
App seems to freeze, or not load when trying to withdraw money. Most days I have to log in 3-4 times before I’m able to withdraw my money. Today I’ve logged in 8 times and still unable to withdraw.
Don’t wasted
by oneball41 on 2021/12/30 22:51
By far the worst site I’ve played on. Games crash, glitch, and freeze. You contact support and you get no help. You get an automated response saying we will get back to you in 24-72 hours. When your 1-3 day response comes, it’s another automated message and it doesn’t resolve anything. Don’t even try using their online chat. You basically get told that the errors are your fault. Do yourself a favor and skip this app, you will save yourself time and frustration.
Find a different app
by Nicadom5455 on 2021/12/30 11:48
This app is glitchy. The software is awful and just crashes at random times. Also, payouts are infinitely better on FanDuel or DraftKings. Trust me.
Doesn’t payout
by EradiKate84 on 2021/12/30 02:26
It’s definitely rigged - you join, they give you some bonus money and you win win win until you play through that bonus money. Then after that you stop hitting wins. I’ve put in over $100 in three days and it just doesn’t hit. They definitely rigged it to not win.
Mr VIckers
by ziggyvenose1012 on 2021/12/28 21:04
This site is very good
Absolutely horrible don’t download on your phone
by jdjejrjejdhdjjejejejrjr on 2021/12/28 17:11
Don’t download on your phone. It’s so glitchy and will log you out and take your bet and then you get ahold of costumer support and they will hang up on you and not help then make you email all kinds of stuff to them that is crazy that we have to do all that work. They should have a fail safe on there system and when it glitched on me I lost an 800 dollar win and my 20 that was bet. If you do play make sure you are recording your screen to hold them liable. Was enjoying this app but don’t download!!!!!!!!!
Not what it used to be
by imtiredofthesegames121 on 2021/12/28 06:36
I used the app for a few months. It was my favorite gaming app. I recently had an issue with the geo location. I was immediately blocked and accused of intentionally fraudulently trying to access my account and the money in my account was put on hold. Please do not use this app unless you are willing to lose your money.
Better than draft kings
by bandsbobbie on 2021/12/27 14:07
It’s online real dealer doesn’t of like DK servers, great app good job !
The sign up match bonus is scam/criminal. Avoid
by bbaleutk on 2021/12/27 01:59
The match play is a scam. If you deposit 100$ it will make you play 1500$ worth of hands before it will even give you access back to your own money. Impossible odds. App works below average.
RIP OFF
by Boston Nicky on 2021/12/26 15:48
This sport’s betting app is a complete Con! I deposited money and won on a sport’s bet and they showed I had no money to withdrawal. They absolutely don’t want to pay out and make you bet again until you lose!
$$$$$
by DRU$$$ on 2021/12/26 10:37
Rains money at mgm
Worst online casino game ever
by pebblesphat on 2021/12/25 03:28
I keep trying to give them a chance but I never win nothing they took about 700 dollars from me never received nothing
Money pit
by Barry McCockiner 2 on 2021/12/24 22:56
They will throw you a bone at first and let you win small. Once you start consistently depositing money tho the winning stops. Had multiple people tell me the same. Save yourself the money.
Almost Perfect, but you took away my fast pay after I had to Verify My Info. Why?
by SeriouslyNothing15 on 2021/12/24 16:53
I like
Mgm will steal your money!!!
by Vinnie Pas on 2021/12/23 22:26
I went to deposit 500$ into my account, only to see I still had 0$ after my deposit. Was told by a representative that I had a previous negative balance. While I was trying to get answers on how this could happen, they left the chat. Still no response from Betmgm. I am also a platinum level account! Imagine how they treat new customers. Completely unacceptable! Beware!
Thieves
by everythingistaken12344321 on 2021/12/22 15:53
Thieves, odds are not correct and games are rigged. Thousands ive spent for about a 5% payback
I lost $20,000 to this app
by Dalogoplug on 2021/12/21 05:09
Please reconsider playing online with this app!!! They we take all your money!!! Also when your in the middle of a game than sign you out, which i find to be really sketchy especially when if you’re about to win. You’ll be disconnected from you’re game and not all the time they let you continue that same game.
Be careful
by Won'tletmeReviewWhY on 2021/12/20 18:07
The casino gets hot from time to time, but seriously, look out for when it goes cold. Because it goes very, very cold to the point that you can throw away a lot of money in a very short period of time. In my opinion the volatility of the casino is not ok. People will lose a lot of money because of this. I’m guessing that’s the point though. For example- I probably lost $600 or $700 today over only an hour or so of play time on their exclusive slot bison fury. The game was behaving so strangely (played through all of that money and got like 3 bonus rounds, it was unbelievable. There was just no possible way I would be winning anything even remotely significant today) that I almost contacted support to ask if it was working correctly. Seems like they’re trying to prey on compulsive gaming. Be warned- they will take your money fast fast fast if you’re not paying attention.
Do not use!!!!!
by hairypicke77 on 2021/12/19 15:25
So this casino does not work right at all paylines are different from day to day! If you bet more on a game you get a less payout!!! When there games start to payout they will crash and you WILL lose your winnings this casino should not be allowed to operate in these conditions!! Just be aware they will take your money!!!
Terrible
by hunty64 on 2021/12/19 12:47
If you know what I know stay away from MGM this online has a horrible glitch in it, it spins and stops and starts back spinning. The bonus can be in the screen and it’ll drop Geesh if I could give a fat zero I would but I have to give at least a 1. I played $100 match and not never a bonus, they rip of just like casino
Drops connection all the time!
by samoyedprincess on 2021/12/19 00:06
Amazing in theory, terrible in practice!
Pretty Bad
by Nehinc on 2021/12/16 01:36
I have been playing here for quite a while now trying to get at least one small win and have not won a penny, all online gambling is suspect and this app is one of the worst, you are basically giving them your money, little to no entertainment value for the money, save your cash,,,,,,,
They’re controlling the slots to make sure that you loose.
by gfhbjiygbu on 2021/12/12 12:48
I can tell when someone is remotely controlling the slot. Every time you are about to win. All of the sudden the you see a change. Someone is controlling the slot to make that you don’t win. Legal thieves. Don’t wast your honest dollars.
Confused
by Mingulou on 2021/12/11 18:37
It could just be me but it’s a little confusing . On the other hand I have a friend who loves it abs wins!
Bonus
by keywest215 on 2021/12/07 19:31
I hardly get and bonuses n I play too much
Best casino and Sportsbook hands down
by Marco 625 on 2021/12/07 18:04
I love everything from the winnings to the giveaways.
The worst
by chars gambler on 2021/12/05 23:15
Doesn’t pay much and most of the time you don’t get the deposit match! Much better casino apps out there!!!!! DoO NOT RECOMMEND!!!
Bait and Switch - Don’t Trust
by Ryan5273636 on 2021/12/04 19:54
Offering promotions with misleading titles to get you to deposit money seems to be in this company’s DNA. I highly recommend reading the fine print on any promotion with this site before losing money you can’t get back. Worst of all wagering apps out there.
MGM online casino
by rv22874 on 2021/12/04 03:15
Hands down and by far the the best online casino in Michigan.
Rigged like no other
by elbo215 on 2021/11/30 14:49
This app is rigged don’t matter if you bet big or small u will lose. Very hard win to big on here.. feel like I’m just depositing just to lose my whole bankroll smh..these online casinos are a scam don’t waste ya good earned money on here..
Rigged
by bscasino on 2021/11/29 14:56
Don’t waste your time on these rip off online casinos. Just go to the real thing these are just a giant scam. When their program malfunctions they say oh well screw you we are keeping your money.
Slots
by Aute JB on 2021/11/28 18:08
Very easy to get through to the games.
Been ripped off thieves
by Really70?!!? on 2021/11/28 07:05
These guys are a rip off they go into your bank account and get money out without having your card somehow someway they were able to get into my account and take money $20 after $20 after $20 I reported them to the fraud department they will have to deal with it on Monday thieves do you want anybody to go with his company all!!!!!
Set up
by jond08875 on 2021/11/27 06:13
Obviously set up. The last two weeks I haven’t won anything. Not that expect to win everytime just that I spin for 30 and 40 spins at a time and win nothing.
Literal rip off
by menarelikecheese on 2021/11/26 04:06
This app used to be the most fair in my opinion. My rule with these is deposit $10 at a time n withdrawal once I hit 50 or above….I get being a business and making money but I now have not gotten anywhere near my threshold of $50 to take out in over 3 weeks. In that time they have taken over $600 with zero give and I mean sometimes zero winners! What a joke and their borgata app is even worse go to DraftKings atleast u stand a chance…pfft what a joke
Do not believe the reviews.
by Lehmanlaw on 2021/11/23 20:08
I have had this app for a couple of years. It crashes every single time I try to play the casino. I mean every single time. I have to resort to playing on my Mac. Also, you get a free promo spin every day and can win free spins or $1 basically. Sometimes more but rarely so. I then (after having foolishly lost over $1k), play various slots just to see if I can win a couple of bucks. I can pick a game and spin .10 at a time and lose 10x each day. Never can win a spin. I lost hundreds the same way, convincing myself that there is no way, in a “fair,” casino like MGM that I could lose 50 spins in a row betting $1 or more a spin. Somehow I was wrong. I would play almost every game and wins were very few and clearly not up to industry standards. Then my son deposits $ into draft kings and wins $3k his first time playing the same games I would consistently lose on. I mean the same games, really? Then he turns a .08 bet into $24 on the same game. He had taken out his $3k winnings which was the only reason he had less than a dime left but still won with that. Lastly, after you take advantage of the initial bonuses, they don’t provide any future bonuses worthy of depositing additional money. Take this advice as you will, but stay away from this completely fixed casino. Sportsbook appears to be pretty good.
What a joke!
by Artembmw on 2021/11/22 03:46
Do not play here! Total joke, half the tables don't work, kicks you out after every spin, makes you refresh the page and disconnects the live video. If you get a bonus or deposit match, you can't play live games, even your original deposit. Wasted time and money here!
Blindly Loyal..Awful Experience
by Rich22ws on 2021/11/22 02:34
I am loyal to MGM because of my in casino experiences. That said, their app and customer service are so vanilla. I get canned answers for any question and their rewards for playing live table games are the worst in the industry. That said, because of a trust factor I stay with MGM. Not sure why. Wish I would go somewhere else but I likely won’t.
Horrible
by Masterchef218 on 2021/11/21 23:57
Worst out of all betting or casino apps I’ve tried so far. Literally wouldn’t let me withdraw MY OWN money. Then stole $10 from me because the casino game I was using literally froze and had a bet for $10 and I had to exit out of the game ( blackjack) cause there was nothing I could do, and of course POOF, goodbye ten bucks. Just an awful app.
MGM is great.
by BillyMills64 on 2021/11/21 19:06
MGM
Holding my funds hostage
by djmlac8 on 2021/11/21 04:26
I made a mistake of using my husbands debit card to add funds and now they want all this extra verification I submitted my what I thought was needed then they tell me I need to hold my divers license up to my face to take a picture are you kidding me this app is complete trash and I wouldn’t even if know if I contacted them customer services is trash also
Fake 5 Star reviews
by EtradeIsAwful on 2021/11/19 02:02
Those 5 Star reviews are fake. I have said it so many times. If you play make sure you take your wins and get out because they will never let you leave with more than what you originally won. Roulette is so rigged. In what real world does roulette have patterns? It’s pathetically obvious and criminal. They want you to get to know the pattern so that when you bet big they land you on another one. I can’t wait for a class action lawsuit.
Scam
by Shaaaaaawwwwwwwwnnnnnnnnn on 2021/11/18 16:01
Solid scam. Sent screenshots of wins on slots not paying. They say they don’t get the emails- and refuse to correct the issue. I’ve cashed out thousands and spent thousands- You can win, but don’t win too much or “funny” things start happening.
FAKE reviews!
by Vitaminheather on 2021/11/15 03:12
The rating for this app is not accurate at all! Everyone hates this app. Download literally any other app or kick the habit. BetMGM is trash.
Blackjack is a scam
by Jrice91 on 2021/11/13 01:46
Can’t speak for any of the other games but blackjack on here is a scam for sure. It’s almost as if you’re put in a position to bust 9 times out of 10 and the dealer is almost always showing a 9 or 10 and if they’re showing a low card, best believe they’ll take every card possible to beat you. Stay away or lose your money!
Winning
by eric1985! on 2021/11/12 02:11
I haven’t been able to win on this app except the first time I played I am going to give it another shot
Greed,Power, & manipulation.
by SafeFairLaw on 2021/11/09 03:40
This casino, among others, will capitalize on their already predisposition advantage. That’s not good enough for them though, now that online gambling is widely available they are able to collect/ruin lives at minimal risk. Us players need to take a stand. The online dealer games are strategically setup to somehow pass their regulation audits, yet I have hours of screen recording that shows their rigged/manipulated advantage. Has anyone’s gameplay been terminated or bet rejected once they make a sizeable or any pre “winning” bet? Have you noticed in roulette you are only able to place bets prior to the ball spinning? Well these are all methods to keep multiple players from winning. The dealers use signals such as coughing/clearing throats to notify pit bosses of certain bets. These casinos all operate their “live” dealer games under the same roof at the same random setup casino. Dealers are told by the computer how to spin the ball, from specific numbers and so forth again, after the bets have been laid. They allow some big wins for specific players in order to hook them into the belief they will win consistently. These casinos especially online are CROOKED. I’ve spoke with former dealers and pit bosses. These accusations are true and current. I’ve lost 13k and have been given little to no credits back nor bonus money. They will rob you and give little in return. Stay away. I offer free advice and forums on how to combat these people. We will take a stand!
Review
by ryry123451234123 on 2021/11/08 16:24
Got a lot better with the wins. Never had a big jackpot before anywhere but I hit decent on here now . In the past it was hard to even win your money back
Rip off!
by Alcazar31 on 2021/11/07 14:07
Playing blackjack is a scam no matter what you get the dealer always wins. You can get 20 and the dealer will get 21. You can get 19 and the dealer will get 20! You can get 21 and it will be a push! I won 1 time and that was the very last time I won! This is a scam it states that it’s made to be fair and it’s following regulations! How?! You can’t win!!!!!!!
Bogus bonus. Glitchy errors
by Missrock1 on 2021/11/07 13:40
Bonuses are hard to use. They hold your money. Lost money due to false error message. Support was no help. Use another app. This ones a scam
You can win
by Shebajshd on 2021/11/06 18:33
When the app came out it was a lot easier to win i was putting $20 in and making 2-300 in a matter. If mina of black jack things changed and the way i was wining didn’t work out in my favor anymore so now i just play the regular black jack without the perfect pair and 21+3 bets i still win but I’ll make 100$ in a hour or 2
Lowest RTP in Michigan (beware)
by Nick.olas on 2021/11/05 19:53
Out of all the online slots available in Michigan, mgm has the lowest RTP (return to player) so they will probably take all your money in a shorter amount of time then your used to
Great for sports betting! Terrible for Gambling
by moneyalLdjdnd on 2021/11/04 12:57
I swear every time I up my bet to a big one I lose it the first hand lol. Like clockwork.
Terrible
by iwasjusttryingtogetmymoney on 2021/10/31 23:47
They will take as much as you are willing to give them.
Dodgy app
by hdidjeheoeej on 2021/10/31 02:39
This app is pretty rough. First they tried to screw me out of my welcome bonus until I contacted support. Then I get a message while playing saying that I was getting a notice in my file for leaving West Virginia…I live in Michigan. When I talked to support, they kept mentioning how to play in West Virginia and New Jersey despite me saying over and over again that I live in Michigan where gambling is also legal. Then the guy tried to get me to download some shady “geolocation” app before abruptly leaving the chat. Finally, the bonuses are ridiculous. For example, to get 500 you need to play 7500 bucks worth of bets, but oh wait it is actually 75,000 because blackjack is worth just 10 percent. Insanity. Stay away. I’ve had a lot better time with DraftKings and FanDuel where bonuses are straightforward and not trying to screw you over.
Don’t do it
by kay0072 on 2021/10/31 00:01
I’ve literally watched Dream Catcher catch all of my funds. The higher your bet is, the less likely you’ll win. I’ve received 2 $5 bonuses after my last complaint and they made sure i didn’t win a dime off of that. This game is definitely rigged. Played dream catcher and got 9 1’s in a row multiple times. Never Again.
Terrible app
by fyddddf on 2021/10/30 14:23
This has to be the worst casino app there is. Games skip. You can see you spin is going to win and it skips so you don’t. Don’t waste your time and money like I did. I can’t even get this review to post without problems.
Best
by B.C.Malley on 2021/10/28 06:33
All around beset app
Don’t use the MGM Hollywood Casino APP
by eze1933 on 2021/10/27 22:52
These people are scammers. I won money on the app playing slots. And withdrew $500.00 and over the next few days and a week they went into my Visa credit card and pulled $100.00 twice out. I can’t get ahold of anyone to see what can be done. Ther customer service line is basically shutdown They’re not answering my email to their customer service email. I contacted the New Jersey gaming commission and I’m now contacting the Pennsylvania gaming commission. Hopefully they shutdown all of their online gaming. Rip offs probably run by the Mob.
Fun I enjoy playing and it’s relaxing as well
by Squinglle on 2021/10/26 15:01
I I I Jmp
Big winnings
by lover @7634 on 2021/10/25 19:53
Great way to play slots!
The worst rollovers in the business
by Lnknpark on 2021/10/25 14:30
Congrats, you got $20 in free play for blackjack. You’ll need to wager $400 to clear it. But wait there’s more! Only 10% of your wager counts towards the rollover so you need to wager $4,000 to clear your $20. Good luck. Support is useless as well. Do yourself a favor and go download DraftKings or FanDuel.
Absolutely terrible
by The myrtle on 2021/10/25 13:26
I will NEVER recommend this site to anyone! They are a ripoff and customer service is ridiculous I had won on a slot only to turn around and they took my winnings I got on chat two times and got disconnected both times. I have about 10 if not more emails to them trying to get my winnings back all they say is your bonus expiry what the heck is that? It’s expire! The site is a total scam!
Use another betting app
by quexed on 2021/10/24 16:45
This app is terrible. I also use Fanduel, Draft Kings and bet rivers and this one is the worst. I get emailed promotions from them saying they are special to me, and it says to go to the app to opt in. So i went there and there was nowhere to opt in. So then i get on live support which takes them over an hour to just tell me to email them. After about 30 hours later i get an email saying they have added the option for me to opt in- this was a get 25$ in net losses back promotion. So i lose 25$ and the next day get $25 casino bonus money. I go to bet it on blackjack, and come to find out they say there is a ‘casino coefficient’ that i have to use the bonus money on- this was not mentioned in the terms and conditions of the promotion. Therefore on blackjack, only 10% of the bonus money counts for my bet. I have to play the slots for 100% of it to count. What a joke. Also, any freeplay bonus money has a massive 25X playthrough requirement. Just use another app this ones not worth the trouble and has a much more limited selection of games to play compared to the others. 1 star from me
Scam
by bbw3bb4 on 2021/10/24 15:13
I played one of there games online for over an hour i sat n the same spot but when I hit the jackpot the game just cut off and when it came bk on the jackpot was gone
Evil
by nate0345 on 2021/10/23 21:05
These people are evil. Stay away. Completely rigged blackjack play. They prey on people with gambling addictions. Never using this app again.
Stay away
by gross423 on 2021/10/23 05:33
Why are all the negative reviews showing 5 stars??? Hmmm
Worthless
by Yuki Khan on 2021/10/23 00:53
None of the games will load so I’m not able to play anything and that’s pointless and worthless
Sports Bettor
by DoubleDiamond7 on 2021/10/22 07:08
My Favorite thing about the MGM app is that you can block yourself from the casino and still bet on sports. It’s fantastic for degenerate gamblers that like to bet their sports winnings at a meaningless online casino game, like I tend to do. I have a hard enough time winning my college footballer bets, but at least I have 60 minutes of regulation to enjoy it without the temptation of blowing my potential or realized proceeds on an algorithm. Sincerely, A Realistic Customer P.S. - If I want to play casino games, I’ll go to a real life casino and do it the old fashioned way.
Worst app ever
by rose_k_ on 2021/10/22 03:56
Was a pop up ad. Only downloaded to review. Just btw to the developers, no one is going to enjoy your this dumb app if you harass them with pop up ads. that type of advertisement just annoys people. tell your marketing team to go back to school and learn how to scam people properly.
Odds
by slot queen8 on 2021/10/21 16:55
I have only hit on Bet MGM a few times it seams as thoughIt doesn’t pay out near as much as other sites I have bet here quite a few times on slots and the pay out vs what is put in is slim you may be better off trying other sites
Bugs
by Love life 713 on 2021/10/21 15:42
I have really enjoyed this application until the release of iOS 15.Issues with locking up and lagging. It’s not just BetMGM. Certain games are doing this on other platforms. I do recommend this casino and the payout is fastest on earth. They have the biggest variety and their app as well put together.
Black jack scam
by d0ntPlaYEvER on 2021/10/18 13:51
When playing black jack. You better keep hitting when the dealer is showing 16. Every time. And I mean 7 or 8 times in a row. The dealer turns over a 5 and draws a 10. Absolutely ridiculous, total scam don’t waste your time
Good luck winning
by nhevy on 2021/10/13 00:47
You almost always win the first hand of a table game just to make you think you have a shot, but trust me… you don’t. Just cash out after that first win and don’t get sucked in like I do. It’s my own fault, I know these “online” games are rigged just like their slots at the actual casino. At least go to the actual casino if you decide to lose as it’s more fun with friends.
Love
by toothpik891 on 2021/10/09 15:06
So much fun love the promotions!
The Best Casino Ever is BetMGM
by Malaquenchi555 on 2021/10/08 01:54
I enjoy playing the slots. I want to learn how to bet on sports. BetMGM is the best ever. Great games. I wish I could win big sometimes. Thanks for having me in your games community.
Horrible App
by Skippertw on 2021/10/05 13:40
Not sure how this has 4.7 stars. Very buggy and thrown together app. Functionality is extremely buggy. Like they just ported the website. Website is solid. App will get you by when not in front of a computer. Needs a pot of TLC to get up to par. Please keep trying.
Logged in to play and…..
by Crissy chronic on 2021/10/05 04:41
Logged in to play it let me deposit now it says error this location has moved disappointed
Restriction withdraw
by Crystallinville on 2021/10/04 12:31
Ok so my question is I earn these bonuses n then I win/lose then I win again n I’m still on withdrawal restrictions.. example is bonus was $25 I won like $50 I lose to like 3 buck then I win like $100 n I’m still on restriction . What’s the point on having it
Horrid
by Adiam7 on 2021/10/02 21:42
I have to delete and download it again no less than 10x per game day. Horrid. I have the Caesar one and it never does that .The geofencing is horrid and if it won’t let you place a bet log out and log back in or delete and reload. It will be stuck on your open bets and that’s all. I cannot express how bad this is. As soon as I am done with the $ I have in there today I will delete this for the last time
MGM
by Jtreekiller on 2021/10/01 21:11
Play smart
MGM boss
by Ravinousss on 2021/10/01 06:26
The best app I have ever seen I put $200 in and one 1500 and then after that I put another 300 in after I cashed out and one 2500
Rigged game
by connie0435 on 2021/10/01 05:04
The game rigged no payouts. Then they have these sweepstakes games that you need to play so much money in order to qualify for the smallest prize amounts is you even when a final spot in the results. This game is ridiculous and not fun don’t even waste time downloading it.
Decent Site but..
by BSWEGZS on 2021/09/29 03:30
Site is decent can be glitchy at times. They use Hollywood Casino for live games. Poker site is good as well I believe they are partnered with PartyPoker not much play cash games though. Their RNG is similar to PokerStars not like the old PartyPoker if you remember that. Cash out is the fastest I’ve ever encountered less then 2 hours in most cases after verification of course. The only downfall is their initial bonus match or any casino bonus for that matter. My advise get rid of your shady bonuses and advertise your fast cash out.
Free spins horrible
by Praying Mantis84 on 2021/09/29 00:17
Got 10 free spins with 8X multiplier. $0 won. Always happens and free spins are rare. This game is robbery!
Slots and Software is Terrible
by Gary Miles on 2021/02/08 06:34
I signed up for the first time and started and bought in for 400. I received a match play, however as I was playing the slots they glitch and stutter to the point that it is extremely distracting and disappointing. It is certainly not my Internet connection since I play on Parx, Fanduel and Sugar House. With that being said after lising 200 quick I could or the site would not let me cash out my other 200 remaining balance. It stated that I had to meet the requirements of the bonus rules and had to get to 6k in action. I wasnt looking to cash out the remaining 400 in bonus money just wanted to take my money remaining that I put on there. Well I couldn’t so you know the rest of the story; blew my money and the bonus. Stay Away from this site it is 2nd Rate and when I ran into the issue I couldnt even get a hold of support since they were unavailable. Again Stay away from this Site. Thanks Gary
Do not believe the reviews.
by Lehmanlaw on 2021/11/23 20:08
I have had this app for a couple of years. It crashes every single time I try to play the casino. I mean every single time. I have to resort to playing on my Mac. Also, you get a free promo spin every day and can win free spins or $1 basically. Sometimes more but rarely so. I then (after having foolishly lost over $1k), play various slots just to see if I can win a couple of bucks. I can pick a game and spin .10 at a time and lose 10x each day. Never can win a spin. I lost hundreds the same way, convincing myself that there is no way, in a “fair,” casino like MGM that I could lose 50 spins in a row betting $1 or more a spin. Somehow I was wrong. I would play almost every game and wins were very few and clearly not up to industry standards. Then my son deposits $ into draft kings and wins $3k his first time playing the same games I would consistently lose on. I mean the same games, really? Then he turns a .08 bet into $24 on the same game. He had taken out his $3k winnings which was the only reason he had less than a dime left but still won with that. Lastly, after you take advantage of the initial bonuses, they don’t provide any future bonuses worthy of depositing additional money. Take this advice as you will, but stay away from this completely fixed casino. Sportsbook appears to be pretty good.
Nothing but problems
by jwiwdhkw on 2021/03/05 12:44
I have had nothing but problems since I joined. I made my first deposit of $25, but the app placed me in Michigan while I was located in Pennsylvania. Contacted support, took 3 separate conversations, and they said they would delete my Michigan account, and refund the $25 since they couldn’t transfer it to my Pennsylvania account and that their “relevant team” would take care of it. Well they deleted the Michigan account and now have no record of my $25 deposit, so I’ll never see that money again. Separate issue. I received a promo to bet $1 to win $100, and contacted customer service because I didn’t have the option on my account. They said my account was under a different promotion, however, if I placed the $1 bet and I won the bet, that I could contact customer service to have the promo changed to the bet $1 to win $100. Contacted support after the bet had settled, and they said everything was good and that it would reflect on my account within the hour. Next morning 10 hours later, it has not shown up on my account and I can’t seem to get ahold of anyone. If you’re in Pennsylvania and are interested in the online casinos and sportsbook, we have plenty of other options out there. I would stay away from BetMGM
Absolute total and complete garbage.
by dakilla3641 on 2021/04/02 04:08
Signed up over an hour ago to make a deposit and get the free play and match, signed up and got logged out. Tried to log back in and it would not log in through my email, had to contact 24/7 chat, started chatting with a customer service rep who was absolutely terrible, hardly responsive and had to talk to 2 more reps in order to even get logged in. Finally logged in after about 45 minutes, and went to make a deposit through PayPal, again met with another roadblock. Even with funds directly in my PayPal payment was being declined. Tried contacting 24/7 chat again, spoke with 2 different agents, but if you leave the chat... at all, even if they take forever it automatically disconnects you from that chat. The first agent told me ‘you need to contact PayPal’ when it is NOT the fault of PayPal, saying as bet MGM never even prompted me to log into PayPal. And the second agent was at least trying, I expressed my frustration to the support agents and they did nothing. At all. So I quit. This app is slow, it’s designed by a 6 year old, and operated like it’s an 89 year old calculator. They could give me 10 grand in free play and I won’t come back.
Best in Michigan
by Chrispy1971 on 2021/04/20 18:10
I have all the online casino apps available and nobody is doing like MGM. They have the best games for casino out of all the apps. I don’t do the sports betting so I can’t rate that but as far as casino games and actually winning money and time it takes to get that money no one is even close. Multiple promotions everyday. I really can’t say just how far above MGM has risen above the competition. They seem to have put some thought into their app where the others just through something together as quick as possible. I probably would find some bad things to say if the others weren’t so horrible. I’m sure you will agree win or lose MGM is a far superior app.
They don’t care about customers
by BillTackett80 on 2021/09/04 21:32
Be careful games reset occasionally while you’re playing in casino. Usually ok but on 3 occasions (twice today) it reset twice today and I lost large bets. On some of the Slingo games they make available there are bonus games. You increase the bet to get a better payout bonus game. I lost a $65, $55, and $30 bet because of this. Meaning I won and when picking my prize it reset. Forget the fact I lost the “prize” but I also lost the investment in the games. Contacted help they tell you to give them the game IDs. Ok. Because every spin I write that down. I get you can’t just trust everyone but I’ve been playing for months and have literally bet thousands. No. I’m not doing research and contacting a different group and jumping through your hoops. This was just a matter of principle. Take my business to a competitor. Maybe they’ll care. Oh, and during a poker tournament in which I was in 2nd place (only a $5 tournament so not the end of the world) it suddenly said I couldn’t continue after participating for an hour because I wasn’t in a legal state. Ok. Except I was sitting on my couch where I had been sitting when I started. Smh.
So Bad So Brutal Stay Away
by Honest Gambler on 2022/01/17 07:16
Compare all your deposits and withdrawals based on a 12 month period. You can look on your own when you log in. You will see who is really winning. It’s not the gamblers. Winning and actually cashing out a legit win is Very Rare here. So save your money. Unless you just like giving money away to a casino. Buy yourself a nice gift instead so at-least you have something to show for your hard earned money. PS - Make sure you select a star when writing a review. They sometimes start off at 5 stars which they are not and if you don’t change it they will receive a good review they do not deserve. Also track your reviews. The casino gets the honest critical ones taken down which is very shady and unfair.I’m giving 1 star which this site deserves. It’s not entertaining and gamblers aren’t winning here. All the Online Gaming sites Roar Entertainment runs such as BetMGM online and Borgata online casinos are Brutal. Your not winning and cashing out here and do not take advantage of the cash money casino match offers. You will rarely play back enough to cash out a win before playing back all the money. Stay away!!!
Use another betting app
by quexed on 2021/10/24 16:45
This app is terrible. I also use Fanduel, Draft Kings and bet rivers and this one is the worst. I get emailed promotions from them saying they are special to me, and it says to go to the app to opt in. So i went there and there was nowhere to opt in. So then i get on live support which takes them over an hour to just tell me to email them. After about 30 hours later i get an email saying they have added the option for me to opt in- this was a get 25$ in net losses back promotion. So i lose 25$ and the next day get $25 casino bonus money. I go to bet it on blackjack, and come to find out they say there is a ‘casino coefficient’ that i have to use the bonus money on- this was not mentioned in the terms and conditions of the promotion. Therefore on blackjack, only 10% of the bonus money counts for my bet. I have to play the slots for 100% of it to count. What a joke. Also, any freeplay bonus money has a massive 25X playthrough requirement. Just use another app this ones not worth the trouble and has a much more limited selection of games to play compared to the others. 1 star from me
Yes and no
by Farm Everville on 2021/03/23 00:03
I love the selection of slots, I like the app itself. I like that they have different challenges and promos daily.. Things I don’t like.. 1. If you don’t set a limit they apparently set a limit for you and then so not inform you they did so, then you get locked out and are unable to play. For DAYS..weeks on end. And ironically right in the middle of working on a bonus.. convenient for them of course. 2. The app logs you out often! If you leave one game to go to the next or to deposit.. you’ll more than likely have to log in again. 3. Some of the games lag badly, especially the new “high 5” games. 4. Their online customer service is not helpful at all, chat or email. Took me 3 days of chatting and email attempts to get an answer as to why my account was locked.. see number one for the reason why. Not to mention because they set this limit without my knowledge or consent.. I’m now locked out of depositing anything to play for the next two weeks. Inconvenient for them and for me! 5. Once you’ve played a game for awhile it’s like the game stops working .. in the beginning you’ll get bonuses, free spins ans so on.. and I’m not talking an hour or even a day.. you find a favorite and okay it often through out the month.. after awhile that game does nothing! Of fact I found myself picking new games to play on purpose knowing they would pay out because I hadn’t played them before! And sadly it worked.
Unable to withdraw winnings
by Thuggfhvtgbcgffg on 2021/04/24 10:21
Any other casino app is better than this. So I guess if you deposit money through a MasterCard you cannot withdraw you’re winnings into that account and there are a total of 5 different ways to withdraw money I was unable to use 4 of those the only one that works is going to mgm and talking to someone to get the cash I talked to support and they where rude and more or less useless the only way around this is to make a PayPal account and make a deposit witch I can’t immediately withdraw until I turn that into winnings I made a deposit the same day and every option still tells me I must have made a deposit with the preferred method in order to withdrawal my money that way. I would highly recommend draft kings it dosnt crash they have great support and I always win more through them as well Any mobile casino is preferred over this they try an make it so hard to keep any money you win they want you to zero out so this isn’t an issue and if you look up this issue it is widely known I’m glad I didn’t make a big deposit like I wanted to initially.
Terrible!
by CleverSleazzoid on 2021/05/29 10:29
I’ve only had my account for about 3 or 4 days and will be deleting my account. Made my account under the promotional offer they had going on in which I met the wager requirement and was able to finally withdrawal If need be. By the way the promotional offer was terrible! Anyway I began to play tables and decided to make a withdrawal, that’s when I noticed I was entered into another promotional offer without my consent! I immediately contacted support bc I did not opt into this measly $5 bonus offer! Especially when I just had a terrible experience with the sign on bonus. Support was no help! She kept advising me to drop the bonus and they will reclaim the money. Why should I lose money for dropping a bonus that I never opted into ? At that point I just withdrew all my money and will be deleting my account. Beyond this, this app has so many glitches! I had to force shut down this app too many times! It’s a shame Bc they have such a huge selection of slots but they have terrible service all around.
Be careful
by Won'tletmeReviewWhY on 2021/12/20 18:07
The casino gets hot from time to time, but seriously, look out for when it goes cold. Because it goes very, very cold to the point that you can throw away a lot of money in a very short period of time. In my opinion the volatility of the casino is not ok. People will lose a lot of money because of this. I’m guessing that’s the point though. For example- I probably lost $600 or $700 today over only an hour or so of play time on their exclusive slot bison fury. The game was behaving so strangely (played through all of that money and got like 3 bonus rounds, it was unbelievable. There was just no possible way I would be winning anything even remotely significant today) that I almost contacted support to ask if it was working correctly. Seems like they’re trying to prey on compulsive gaming. Be warned- they will take your money fast fast fast if you’re not paying attention.
Worst customer support and service
by rincent32 on 2021/01/31 04:47
I have never had a worse experience with customer support in my life. No one helps you with anything you ask. Every answer they give you they say they need to escalate the issue I went months and months without a single response or help. They just shut down your account whenever they want with no reasoning or anything They don’t add the promos you are offered if the don’t work the first time. And then they will require you to jump threw hoops to get anything you should have recieved or wanted. Borgata casino bet mgm casino and party casino are all the same exact issue I am so upset that I lost access for no reason to the only app I thought I liked but after weeks now of my app being under review and no one knows why I gave up. Same thing happened to my wife and they dragged it out for months require more and more documents and her identity just so happened to them be stolen. STAY AWAY FROM BET MGM BORGATA AND PARTY CASINO APPS
App is buggy, casino is trash
by Legitimate777 on 2018/05/06 22:10
MGM was one of the best online casinos when they first entered the market. Over the past year they’ve continually gone down hill. They used to offer generous amounts of bonus money. The wager requirement on bonus money and deposit matches used to be 20x the amount of bonus. Now they switched it to “points” which when you calculate it out, it is a 30x wager requirement! And that’s if you are only playing non progressive jackpot slots. Table games are even higher requirements. RIDICULOUS! Aside from their ridiculous bonus playthrough requirements, the app itself is trash! It CONSTANTLY crashes in the middle of games. Quite a few times I just lost the money and never even got to see the spin, even when I reloaded. I’d say once every 15 minutes, id have to completely close the app and log in again to play. Overall I’m done with MGM. I’d recommend virgin, Tropicana or caesars if you want to play online in jersey. Stay far away from MGM, they are one of the worst out there right now!
If I can gave a zero star I would
by Ylu1991 on 2021/08/11 14:16
First of all, this is a good app , but ONLY until you win big!!! I’ve been using mgm over a year, first time I won, it asked me to verify with documents, so I did, and it only took a few days for the verification process. So this is the second time I won something big, and I got locked again, so I uploaded all the requested documents , but since then, it’s over a week, and this is the middle of the second week, i got the same answer every time I reached out to the customer service telling me to keep waiting. Which, I think this is ridiculous since the verification process would only take up to 5days, that means max 5 days, but mines taking over a week and a half, and still under pending review. So I noticed that MGM would not let you take their money in an easy way. Anybody know where I can call and complain about this company? Do PA official gambling site take this kind of issue?
Rip off
by mtammym on 2021/02/13 09:59
Don’t trust this app! They’ve taken over $100 out of my bank in deposits I’ve never made! They caused my acct to go negative twice! I sent them proof even going by their own transactions records vs my banks! They say they’ll get back to me yet never do and as of a day ago are still taking money out when I haven’t used my card in 6 days and for nowhere near what they’re charging!! I’m having it looked into and have to cancel my card and get a new because they refuse to fix it so I’m assuming they are well aware of what they’re doing!ive emailed them at least six times and never get a real answer! Total rip off! Beware!
THIS IS A SCAM!!! Don’t used them.
by Matthew Wilson-Reese on 2021/04/13 23:53
I have played over $1,000 today. Guess what I won nothing. I have went to multiple games. Haven’t won nothing. $10, maybe $20 here and there. Then the app keeps crashing and the games keep kicking you off them. The app is a scam and you will not win nothing. Some of the apps won’t even let you go to them. It just keeps spinning and spinning and say general error. How can you play $1,000 on multiple slots and not win $100 $200 on nothing at all. DO NOT USE THIS SCAM APP. They also save your cards. So even if you delete it off the app they still save it. When you try to do a withdrawal it will try to send your money to a card you don’t even have anymore. Hint the reason you deleted it. But they want you to use your money back on there app. So it will fail and be back on the app. This app is a big scam. DONT USE THE SLOTS!!!!!!!!
No bonuses, free spins, etc.
by Luke 1771 on 2021/02/11 18:09
While the slots are very cool and almost seem identical to those in real life don’t be fooled. I quite enjoyed myself at first with the app, but after a while of playing the fun factor just kept going lower and lower. When you play several hundred spins on a machine and don’t even get so much as a single bonus, free spin, etc. then it really makes a person lose interest. I tested it out and did 100+ spins on 3 different machines and while I would win a few bucks here or there I was unable to receive even a single bonus on any of the machines! That’s the big difference between these machines and the real deal, at least in an actual casino even if the payouts are super small they know to give the players bonuses, free spins, etc. on the machines to maintain interest. The people behind these games must not feel it’s needed.
Deposit
by bigbenstruckone on 2021/02/19 14:39
I recently made a deposit it’s been three days now and they’re still yet to credited to my account I reached out to them several times through their chat line and email they contacted me back immediately and told me to send them a receipt and confirmation email of the deposit and I did that and since that point still not credit to my account nor have I heard back from them I’ll talk toTheir chat line 3 days in a row and they can’t do nothing for you but I tell you to wait for an email in the first person I spoke to says it takes about 24 hours the next person I spoke to says it takes 24 to 48 hours next person I spoke to said 24 to 72 hours in the last person I just spoke to said 35 business days I feel like a victim of theft but will keep updated fixing to reach out to the gaming commission they shouldn’t be allowed to do this hold your money
Wow...
by bigj2709 on 2021/05/30 19:57
I was traveling through West Virginia and wanted to try this out. But guess what, I got in and added money. Accidentally closed the app and no big deal right? Well then I guess I typed my password in wrong and tried to reset it. The reset password had an error and then the log in page said I had to contact customer service or wait a few days. I spent over 30 MINUTES on a dead end conversation. Support chat said I had to verify. So guess what. Now I get to wait even longer until it’s my turn in the queue after the main queue. even though I’m already talking to support. What makes me mad is that it let me ADD MONEY TO AN UNVERIFIED ACCOUNT. Shouldn’t a multi million/billion company be a little better than this? Absolutely disappointed and can’t say I’ll ever try to attempt this stupid app again. Unless I want to kill a couple of hours in support to wait for an answer.
READ REVIEWS BEFORE DOWNLOADING
by BennyMillz on 2020/12/13 17:03
I failed to read the reviews and am really regretting it. I fell for the $1000 deposit bonus. Every bonus I’ve ever seen plays through the bonus money BEFORE your deposit money but nope, not this one. They use all of your deposit money before moving to the free play money. Then you have to wager $15,000 in 15 days to withdraw NOT ONLY ANY BONUS WINNINGS, BUT YOUR ORIGINAL DEPOSIT as well. Also, blackjack is only 10% towards that $15,000. So in other words if you play only blackjack you have to wager $150,000 in 15 days! Absolutely insane, there’s no chance I can do that. I realized that I missed catching this about 2 hours after I made the deposit, so I contacted them and asked if I could at least get SOME of my deposit back and they basically said “sorry, no.” I’ve never left a review on ANYTHING so this is saying something. Out $1,000 in a day because of this scam.
Opinion changes
by OfficerDoofy on 2020/12/21 14:57
I had a really rough start here but the last week or so this app has been really good to me. Overall about 3.5k in the profit after recovering my first weeks losses. Their withdraw procedure is confusing however. Every withdraw until last night has been in my PayPal within 6 hours of being approved.... now this one is now Also, the MGM exclusive games are brutal. They will roll 30+ dead spins then give you a 2.00 win before another 40 dead spins. But once they pay.... they streak... I suggest avoid them unless your bankroll can push 1000+ spins
Find Another Online Casino
by CBEC Girl on 2020/12/19 17:56
If you ask my husband he would say I have a problem with casinos. Funny because my passion is reviewing casinos both playing in different states at the casinos and online. I have played in many casinos and have played online as well and I have to say, MGM is by far the worst. The games crash in mid-spin and while you are in a bonus game play. I had a bonus 10 free spins in Fortune Coin and right in the middle of the free spins the game crashed and I lost my winnings. I have seen some reviews complaining of this but like everyone else, you have to try it because everyone’s experience is different. This is just one casino online I would have to agree with others, its horrible. I would suggest not wasting your time with this online casino and move onto another. Sorry MGM you lost my vote and business!
Dodgy app
by hdidjeheoeej on 2021/10/31 02:39
This app is pretty rough. First they tried to screw me out of my welcome bonus until I contacted support. Then I get a message while playing saying that I was getting a notice in my file for leaving West Virginia…I live in Michigan. When I talked to support, they kept mentioning how to play in West Virginia and New Jersey despite me saying over and over again that I live in Michigan where gambling is also legal. Then the guy tried to get me to download some shady “geolocation” app before abruptly leaving the chat. Finally, the bonuses are ridiculous. For example, to get 500 you need to play 7500 bucks worth of bets, but oh wait it is actually 75,000 because blackjack is worth just 10 percent. Insanity. Stay away. I’ve had a lot better time with DraftKings and FanDuel where bonuses are straightforward and not trying to screw you over.
Fast and responsible payout. Good variety and great player bonuses
by Illadelph solo on 2021/01/01 11:19
I like the way they set up the payout. Once you withdraw you can't cancel, I like this as I've had my winnings whittled away on other apps( depends on your own self control as well). It is superfast, like 2 hours fast. Had the money in my PayPal quickly. I've played unibet( fast payout but glitchy app), parx( no good incentive bonuses), draft kings( ok app but payout is sporadic, can be 2 hours or 2 days. Had an issue with some of their fees) and live casino( fast payout, no sportsbook or live games). Mgm is doing it right.
Garbage Bonus
by WJAR89 on 2021/03/28 03:39
Their bonus structure is garbage. Got a $5 bonus for signing up (not the $25 promoted...) and it had a $125 play through requirement. Higher than FanDuel & DraftKings, but not too outrageous if you’re having a good night & get on a run. BUT, apparently BlackJack is only counted at 10%. I had bet $19 and it said I had played through $1.90 of the $125 required. So it’s actually a $1,250 play through to withdraw any winnings from my $5 bonus. Oh, and the bonus conveniently can only be used on BlackJack. Not to mention the app has crashed constantly this weekend, and kicked me off today giving me a cease & desist notice for not being in a legal state...20 minutes into a session where I hadn’t moved from my chair says location was approved. The BlackJack app is nice, but I’ll be deleting this app & sticking with DraftKings Casino.
Let’s you win initially and then cleans you out... STAY AWAY!!!
by Gristovs on 2021/02/21 21:11
I was playing the black jack... it lets you win initially to hook you on it and then series of bad beats will kick in to clean you out...I think it’s programmed to change the cards based on your bets... it will let you win a small hand but any larger bet is gone... it was comical as I could predict ahead of time. E.g on a $20 bet I have 20 and dealer has 6.... feeling good right? Then 7 comes in and followed by 8 to a total of 21 to take away that good feeling... then you place $2 bet and you get a black jack... bump the bet to $20 you get 10 and 5 against face card and of coarse draw a face card... that’s pretty much the pattern... pretty dumb on my end for playing this as I wasted lot of money that I won on their Sportsbook... hopefully others won’t fail for it...
Complete and utter SCAM
by no longer customer on 2020/04/12 02:44
4.4 rating!! Haha ..Made an initial substantial deposit off the illusion that a 100% match was offered... deposit $$&, no offer available. After talking to customer reps after MULTIPLE calls, was finally told that the bonus was only credited after I bet 7x the amount that I deposited yet that was never shown in the details! Many other sites offer the deposit match immediately. Of course I played through my amount extremely quickly with zero wins and was never even able to obtain the bonus funds! SCAM!! Also, within the hour I played it, it crashed at least 5 times and I had to log in continuously. Go to Caesars’s or Golden Nugget! Much better and straight forward. I will never bet another penny of this BS site. You just lost what could of been a good customer.
Rigged
by Joeyvinny55 on 2020/08/17 04:55
MGM is a bunch of thieves just like their political hack CEO. You get a bonus round and the app freezes then it doesn’t even give you the bonus upon restart. That’s one game. On another I went 33 spins without even winning a penny. Don’t waste your money. Don’t believe the hype either about big jackpot winners. It’s all fake news. Negative 10 stars for these thieves. They’re trying to get back the money their bs casinos lost during Covid. Don’t make a single deposit you might as well burn the money. MGM Casino is garbage.
Horrible
by john john stud on 2022/01/17 16:26
Not true to their word second time I’ve dealt with them taking a promo from me n me catching themBut they make up their own rules as a girl live chat is worthless nobody can do anything for you all they do is talk to a relevant team big waste of time and money this places if I was you I’d save your money. So now after 10 hours after they said I wasn’t targeted (keep in mind they own Borgata who did a better job addressing the issue in the beginning saying there’s a technical issue )they argued with me the whole time about me not being targeted after 10 hours they tell me oh there’s an issue need I say the first guy I talk to said I was targeted these guys are messed up(all for a promotion very cheap and unappreciative of their customers wouldn’t waste my time)
Can’t spend or withdraw the money I deposited.
by Yapadog on 2021/06/20 04:03
I deposited $100. Got a match bonus of $100 for the deposit. It’s been a few days and I still can’t use the money for Sportsbook or the casino part of the app. It keeps asking me to deposit more money. Of all of the gambling apps I use, this one is by far the worst. Blackjack won’t even load and I’ve tried for days. The software is up to date too. I’m glad I only put a few dollars in to test the app and see if it’s running any better than it did a few months ago. It’s running worse. Ive been using draftkings and FanDuel and both of those have never had an issue. I was hoping to use the MGM app to build more M Life Reward points. Support is useless. Very disappointing from such a large casino.
Vouchers?
by OutE5G on 2021/03/29 21:28
It would be really awesome if the BetMGM app had a scanner for all of those loose change voucher tickets that I bring home from the MGM casino in Detroit,MI. Also, I wouldn’t have to wait in line to cash in my voucher... I could just add it to my online account... I understand there may be a security risk with fake vouchers but I'm confident that your development team can overcome and make this happen.... this means less money being lost from cash outs and a higher probability that your customers will dump their winnings into the BetMGM app.... I am curious to see which company will make this feature available 1st🤔
SCAM
by Superstacey23 on 2020/01/25 06:40
to say this is a scam is the understatement of the century. of course, zero issues, zero “investigation” and not one iota of a delay to take your deposit. i am now in my ELEVENTH day of trying to cash out a withdrawal. i have uploaded multiple documents. you can only speak to customer service, who has no communication ability to speak with their “investigators” and find out why it’s not being released. i have sent countless emails. called virtually every day for the past week. they have absolutely no grounds to investigate my account. then to add insult to injury, the withdrawal suddenly reappears several times in my gaming account, like all they want is to frustrate you into gambling it away so they don’t have to pay. i’ve never seen anything so egregiously conniving and underhanded.
Win some, you lose some
by JKK1985 on 2021/06/03 04:49
I see hundreds of 1 star reviews. Ppl saying it’s trash, stealing your money, blah blah, blah. Those ppl are crybabys. I for the most part love this app. The selection of slots is top notch, and seems like new games are coming out every week or so. It takes money to win money. I had been on a heater for about two weeks or so. Cashed out for a total of almost 10 G’s. It has since cooled down. People need to remember Vegas wasn’t built with us winning a bunch of money. There is a few issues with the app when using an iPad, hope they get that fixed.
Complete Scam
by Jeffrey Dejesus on 2021/05/02 10:25
Thought I would give it a fair shot before I wrote this so over the course of 4 months 6,000$ later can count on 1 hand how many slot bonuses I Hit, Blackjack you have a better chance playing the lottery...At least other casino apps let you win here and there this app is a complete disgusting excuse of a gambling app stay away from this do yourself a favor do DraftKings or another app this is horrible !
Crashing
by Kg8719 on 2020/04/06 07:17
Why is it that after 15 minutes my app always signs me out? Especially during a wager? I find it a little suspicious how they sign you out during an active wager for no reason at all. Placed a bet today, they signed me out and the bet won. However, since i was signed out my bet was rescinded. Fix your app or you will lose players because you guys practice unethical casino practices. Signing players out for no reason during wagers is the same as kicking them off of the table during a wager then saying oh come back. Also, fix your location tracking because it takes me about 10 tries to even start a game because your horrible tracker thinks that i am not in New Jersey, when in fact I AM.
Used to be good…now just frustrating
by Missy5309 on 2021/07/24 03:00
Used to be fun to play. Now this app is SO glitchy. It either kicks you out anytime you click on anything, or now..for the last 2 days I can log on but any game I click on just says “initiating” with a big red rotating circle, but NEVER actually loads a game. NOT a good way to keep and/or acquire paying customers…just saying. You’re going to lose a LOT of $$$ this way. So frustrating! Other online casino apps didn’t get as good reviews, but I think I’m going to try them instead of coming back here. I left a not stellar review about same issues a while ago and after that review had no issues….for a while. Now back to the same old frustration. BOO BetMGM!
Glitchy
by Derek2177 on 2021/08/17 22:14
Multiple times a hand is blackjack hand is dealt, bet placed, and the app freezes. Close blackjack. Reopen. Bet gone. Many times! The hoops they want you to jump through to get your bet back are crazy. I have screenshots of the last few times but of course those aren’t good enough. Customer service actually hung up on me when I was trying to explain what happened. I would choose another app. I’ve used just about all of them and this is the only one that this happens on
Decent Site but..
by BSWEGZS on 2021/09/29 03:30
Site is decent can be glitchy at times. They use Hollywood Casino for live games. Poker site is good as well I believe they are partnered with PartyPoker not much play cash games though. Their RNG is similar to PokerStars not like the old PartyPoker if you remember that. Cash out is the fastest I’ve ever encountered less then 2 hours in most cases after verification of course. The only downfall is their initial bonus match or any casino bonus for that matter. My advise get rid of your shady bonuses and advertise your fast cash out.
Started out great but can scam you out of your money
by Bal54 on 2021/08/08 18:10
I like this app for the most part but the annoying part is they are always offering some sort of free play for a dollar or two here and there. The problem is you need to play thought it 25 times to claim it. And now ontop of that say you get the free dollar and then you bet 20 dollars on a game of black jack and win you now have 21 dollars that is not your money until you hit the payout. At the end the main reason I’m writing this review is when I try to drop a bonus I’ve tried dozens of times and when you hit the yes I want to drop it it just goes back to the regular screen without dropping it.
Review
by lipkefield on 2021/01/27 14:24
Too many confusing options in the left hand margin and listings on top of the screen. When I bet I want to simply choose from a few options: particular sport, straight bet or parlay. Your kiosk screens in the Detroit Sportsbook are simple—why not keep it that way? I don’t want to navigate through a bunch of carnival-type options. If you have Teasers available, I haven’t been able to find it. Although you offer 24/7 agent contact, your message states no one is available whenever I’ve attempted to ask a question. Fan Duel discusses Teasers in their TV ad—that may be enough to make me switch.
Terrible Marketing
by Moustache Wax on 2020/09/11 23:26
Marketing calls me from their number and proceeds to tell me that they are giving me $20 free play for the new live dealers feature games. I did not receive the free play when I logged in and re downloaded the app. So I contacted customer support and they called me a liar and said no one ever did such. What I assume happened is one of two things, the first being they pay marketing reps to get people to play so they lie to customers just to get people to login. Or they don’t pay the reps and are just trying to lure me on the app again because I haven’t logged in for a while. Either way it’s ridiculous that you have the audacity to waste someone’s time like that.
No fun losing money
by Never enough wins on 2021/02/21 16:26
I downloaded this app hoping to have some enjoyment but these slot machines are so tight I tried several could not even get a bonus on any of them if you win a little it takes back even more I am so done and I do not recommend this site maybe there is one out there that at least will let you play for a while Very disappointed
Disappointing
by Monassehtutu on 2021/04/30 05:00
It’s not worth it. I’ve put about 500 dollars in. I’ve only cashed out once for 80 bucks. I know it’s not always your day at the casino but their promotions are useless. Just go spend money at an actual casino you get no rewards for spending money on these online casinos. If I bet that much at my local casino I’m getting free play. Real free play. They give you free plays on starburst where it’s gotta be rigged. 120 something free spins at 10 cents in the last month and I’ve gotten about 4 dollars out of that. They made these online apps for us ppl that love gambling. The people that keep their casinos alive. But they’re just taking advantage of us. Stay away.
Great app, love it but...
by leese1109 on 2021/05/08 20:12
I love this app. I hit a good amount of money off this app but after playing this for over a month, they set a limit on my account. I was not able to play for a week or 2, possibly longer. I never set a limit and I tried to contact customer support via email and it took days for them to respond. They see I never set one up but suggest I delete the app, turn off my phone and reinstall. So finally after weeks, I got to deposit money but only one time and then I reached my limit AGAIN!
Can’t ever get real help, feel and was completely scammed!!!
by LLM0815 on 2021/08/10 18:24
Literally have been on the phone or chat with somebody all day, of course nobody can do anything. When the game is literally supposed of already had it continues to take your money that is ridiculous! Or when you’re on the big win streak and all three things are supposed to hit yeah there’s a technical issue and somehow all the money you had one is gone big problem! And of course nothing can be resolved! Scamming people out of their money especially when they should be winning but yet of course they can’t! Why because they are being scammed!
Repulsive
by benjamin waldorf on 2022/01/05 10:36
I have never felt so cheated in my life!!! Glitches, long spins never stopping, then connection issues coincidentally after they took all my money giving me no chance to win it back!! It’s a giant fraud!! Not to mention the so called random number generator is such a lie, it’s nothing like the odds on the manual reels, I honestly think it’s the worst thing the government could have done is give the them the platform to just rip everybody off and customer support robots are designed to talk you in a circle,!!! They are nothing but greedy crooks,! And we are made to look like we have a gambling problem, but all we want is are money back!!
Beyond frustrating
by smgammtk on 2021/07/28 03:05
Winning is not the issue, them paying out is a nightmare. Support center is a joke. Literally tried to withdraw winnings to a Credit card because it was the only option available. My withdraw was denied by my Credit card company because MGM tried to charge money instead of crediting winnings to my card account. Thank god my card denied them. Contacted the MGM support center and went in circles about them telling me it’s my banks fault. That I need to deposit $10 a different way in order to try to take out my winnings… yeah that’s not how that works. You will not be getting anymore of my money MGM.
Doesn’t work
by Heatherm586 on 2021/02/22 00:54
How in the world does this app have any positive reviews? I can’t even play a game, because every time I try the connection is lost. Many people on Twitter say the same has happened to them, and apparently I’m lucky since my connection is lost before I ever join a table—some are losing connection during a hand and losing money in the process! I have strong internet and have no problem with any other gaming sites, just this one. I also didn’t receive the bonus I was promised, and no response from customer service. Lots of sites are out there, so just pass on MGM altogether if you ask me.
Rating Trends
46,58,45,49,52,35,42,34,51,59,50,51,38,49,40,44,46,65,42,49,35,38,40,49,40,33,33,42,29,43,38,36,46,45,47,42,51,63,70,67,32,44,31,37,41,61,42,51,51,60,43,44,51,53,41,44,40,51,49,51,39,32,47,40,49,53,58,59,58,71,39,51,86,55,55,10,0,0,0,195,0,0,109,49,42,43,44,61,54,45
All Versions
4.0
29,830 total
 5
24,452
 4
3,308
 3
1,194
 2
217
 1
659
Current Version (20.07.03)
4.0
29,830 total
 5
24,452
 4
3,308
 3
1,194
 2
217
 1
659
Version History
More...
Screenshots
Search Visibility
App name
BetMGM Online Casino
Description
The Las Vegas casino experience has arrived in New Jersey! With BetMGM Casino, the Vegas experience is now available anytime, anywhere - including all your favorite games like slots, poker, blackjack, roulette, and video poker. All the games you love from Las Vegas' premiere brand are at your fingertips, in one real money casino app, no matter where you are in the states where real money gambling is legal! There’s never a dull moment with BetMGM Casino. It’s safe, secure, and most importantly, a lot of fun. Download our app and get in on the action today! Features: • Huge jackpots awarded daily • Exclusive games you can’t find anywhere else • Over 300 games available on mobile • Live dealer card games • Easy no hassle banking Not only that, but BetMGM Casino is completely safe and secure, and your information will never be shared with any third-party vendors. We have support on standby 24/7 to make sure you have a seamless experience. If you or someone you know has a gambling problem, call 1-800-GAMBLER. Must be 21+. Additional terms and conditions apply.
NOT random like they claim.
by DJ1ad on 2022/01/18 08:56
Been testing this out for a bit playing high RTP slots. All works as expected… until you hit a decent win on ANY game. Suddenly you get the WORST, near statistically impossible luck. Have seen the same patterns in their fake money games. This one is even tighter though. Also I’m about 95% positive they lock you out of special features if you are up but their support sweats it’s all 100% random…. If it’s all random I should not be able to predict long losing streaks.
Horrible
by john john stud on 2022/01/17 16:26
Not true to their word second time I’ve dealt with them taking a promo from me n me catching themBut they make up their own rules as a girl live chat is worthless nobody can do anything for you all they do is talk to a relevant team big waste of time and money this places if I was you I’d save your money. So now after 10 hours after they said I wasn’t targeted (keep in mind they own Borgata who did a better job addressing the issue in the beginning saying there’s a technical issue )they argued with me the whole time about me not being targeted after 10 hours they tell me oh there’s an issue need I say the first guy I talk to said I was targeted these guys are messed up(all for a promotion very cheap and unappreciative of their customers wouldn’t waste my time)
So Bad So Brutal Stay Away
by Honest Gambler on 2022/01/17 07:16
Compare all your deposits and withdrawals based on a 12 month period. You can look on your own when you log in. You will see who is really winning. It’s not the gamblers. Winning and actually cashing out a legit win is Very Rare here. So save your money. Unless you just like giving money away to a casino. Buy yourself a nice gift instead so at-least you have something to show for your hard earned money. PS - Make sure you select a star when writing a review. They sometimes start off at 5 stars which they are not and if you don’t change it they will receive a good review they do not deserve. Also track your reviews. The casino gets the honest critical ones taken down which is very shady and unfair.I’m giving 1 star which this site deserves. It’s not entertaining and gamblers aren’t winning here. All the Online Gaming sites Roar Entertainment runs such as BetMGM online and Borgata online casinos are Brutal. Your not winning and cashing out here and do not take advantage of the cash money casino match offers. You will rarely play back enough to cash out a win before playing back all the money. Stay away!!!
Misleading scam
by Vanhorn911 on 2022/01/16 17:25
Don’t be fooled by this. You can only play if your located in 4 specific states. Then they won’t let you withdraw your money. Beware SCAM!!!!!!
Just bad
by NoMorePlayingBetmgm on 2022/01/15 18:45
Used to be fun because you’d get some wins to keep playing. Then it went to you’d get some wins but you couldn’t hold onto them. Now you can barely get wins. This was the last online casino I was playing at. Slots will stop then stutter ahead. This feels very very rigged. There used to be fluctuations with RTP, now you can barely win.
I Casino
by dana pl on 2022/01/14 22:06
I love this casino it’s make me a lot happy time. Thank you
Plain horrible
by donewithmgm on 2022/01/12 03:25
I have won thousands of dollars on this app. Probably around 20k in profit over the last 15 months. I just can’t handle the fluctuations anymore. I can go hundred upon hundreds of spins without a bonus or any type of incentive to keep playing. Absolutely leads me to believe the whole thing can be rigged and controlled to turn off players in the major positive. I have spoken with several other users of this app, and we’re all in agreement. Online casinos are super sketchy.
Worst of all the Michigan casinos
by moneylost8264747 on 2022/01/10 12:49
I have played them all and this one is the worst by a mile. Their RTP is so much lower then the other casino that it is absolutely noticeable within minutes. Their slots never hit bonus games and if a miracle happens and you get one, they barely pay. The app is nice but the compliments end there.
I’m convinced they’re glitching ratings…0 stars
by Didhshdnd on 2022/01/10 07:14
Very, very sketchy site. USE CAUTION: They will put a bonus code in your deposit at the very bottom. Once that deposit is processed, any winnings that you gain will not be withdraw-able until you meet their standards. For instance, I deposited $200 and was up 3.5k on blackjack. Once I went to withdraw it said that the funds were not withdraw-able until I played 6k worth of spins on slots. Ended up losing almost all of my winnings on online slots. No room for sketchy business when you’re just trying to have a little fun. Deleted.
CATFISH SCAM
by Relexi on 2022/01/07 20:57
Don’t go for the catfish scam of matching your bet. You won’t be able to play live table games with it and they will never let you win. On top of that you have to do 25 times rollover, not only on the free play but on your own money as well. If you put $1000 in, they will match the $1000. You have to bet $50k in wagers in order to pull your money out.
Worst App EVER!!!
by Chrissyboone on 2022/01/07 18:28
I had been playing one game at I was to the point the coins were full and I was about to get a bonus round. I needed to add funds and when I did, it started me all over. The games also glitch close out on their own, and crash! Don’t waste your money!!
🙌🏽🙌🏽
by Kush42019771979 on 2022/01/06 08:59
The best online casino ever
customer support
by kashadie on 2022/01/05 12:07
worst customer support and problem resolution of any app out there
Repulsive
by benjamin waldorf on 2022/01/05 10:36
I have never felt so cheated in my life!!! Glitches, long spins never stopping, then connection issues coincidentally after they took all my money giving me no chance to win it back!! It’s a giant fraud!! Not to mention the so called random number generator is such a lie, it’s nothing like the odds on the manual reels, I honestly think it’s the worst thing the government could have done is give the them the platform to just rip everybody off and customer support robots are designed to talk you in a circle,!!! They are nothing but greedy crooks,! And we are made to look like we have a gambling problem, but all we want is are money back!!
Can’t Withdraw
by JoRyLaB on 2022/01/01 18:43
App seems to freeze, or not load when trying to withdraw money. Most days I have to log in 3-4 times before I’m able to withdraw my money. Today I’ve logged in 8 times and still unable to withdraw.
Don’t wasted
by oneball41 on 2021/12/30 22:51
By far the worst site I’ve played on. Games crash, glitch, and freeze. You contact support and you get no help. You get an automated response saying we will get back to you in 24-72 hours. When your 1-3 day response comes, it’s another automated message and it doesn’t resolve anything. Don’t even try using their online chat. You basically get told that the errors are your fault. Do yourself a favor and skip this app, you will save yourself time and frustration.
Find a different app
by Nicadom5455 on 2021/12/30 11:48
This app is glitchy. The software is awful and just crashes at random times. Also, payouts are infinitely better on FanDuel or DraftKings. Trust me.
Doesn’t payout
by EradiKate84 on 2021/12/30 02:26
It’s definitely rigged - you join, they give you some bonus money and you win win win until you play through that bonus money. Then after that you stop hitting wins. I’ve put in over $100 in three days and it just doesn’t hit. They definitely rigged it to not win.
Mr VIckers
by ziggyvenose1012 on 2021/12/28 21:04
This site is very good
Absolutely horrible don’t download on your phone
by jdjejrjejdhdjjejejejrjr on 2021/12/28 17:11
Don’t download on your phone. It’s so glitchy and will log you out and take your bet and then you get ahold of costumer support and they will hang up on you and not help then make you email all kinds of stuff to them that is crazy that we have to do all that work. They should have a fail safe on there system and when it glitched on me I lost an 800 dollar win and my 20 that was bet. If you do play make sure you are recording your screen to hold them liable. Was enjoying this app but don’t download!!!!!!!!!
Not what it used to be
by imtiredofthesegames121 on 2021/12/28 06:36
I used the app for a few months. It was my favorite gaming app. I recently had an issue with the geo location. I was immediately blocked and accused of intentionally fraudulently trying to access my account and the money in my account was put on hold. Please do not use this app unless you are willing to lose your money.
Better than draft kings
by bandsbobbie on 2021/12/27 14:07
It’s online real dealer doesn’t of like DK servers, great app good job !
The sign up match bonus is scam/criminal. Avoid
by bbaleutk on 2021/12/27 01:59
The match play is a scam. If you deposit 100$ it will make you play 1500$ worth of hands before it will even give you access back to your own money. Impossible odds. App works below average.
RIP OFF
by Boston Nicky on 2021/12/26 15:48
This sport’s betting app is a complete Con! I deposited money and won on a sport’s bet and they showed I had no money to withdrawal. They absolutely don’t want to pay out and make you bet again until you lose!
$$$$$
by DRU$$$ on 2021/12/26 10:37
Rains money at mgm
Worst online casino game ever
by pebblesphat on 2021/12/25 03:28
I keep trying to give them a chance but I never win nothing they took about 700 dollars from me never received nothing
Money pit
by Barry McCockiner 2 on 2021/12/24 22:56
They will throw you a bone at first and let you win small. Once you start consistently depositing money tho the winning stops. Had multiple people tell me the same. Save yourself the money.
Almost Perfect, but you took away my fast pay after I had to Verify My Info. Why?
by SeriouslyNothing15 on 2021/12/24 16:53
I like
Mgm will steal your money!!!
by Vinnie Pas on 2021/12/23 22:26
I went to deposit 500$ into my account, only to see I still had 0$ after my deposit. Was told by a representative that I had a previous negative balance. While I was trying to get answers on how this could happen, they left the chat. Still no response from Betmgm. I am also a platinum level account! Imagine how they treat new customers. Completely unacceptable! Beware!
Thieves
by everythingistaken12344321 on 2021/12/22 15:53
Thieves, odds are not correct and games are rigged. Thousands ive spent for about a 5% payback
I lost $20,000 to this app
by Dalogoplug on 2021/12/21 05:09
Please reconsider playing online with this app!!! They we take all your money!!! Also when your in the middle of a game than sign you out, which i find to be really sketchy especially when if you’re about to win. You’ll be disconnected from you’re game and not all the time they let you continue that same game.
Be careful
by Won'tletmeReviewWhY on 2021/12/20 18:07
The casino gets hot from time to time, but seriously, look out for when it goes cold. Because it goes very, very cold to the point that you can throw away a lot of money in a very short period of time. In my opinion the volatility of the casino is not ok. People will lose a lot of money because of this. I’m guessing that’s the point though. For example- I probably lost $600 or $700 today over only an hour or so of play time on their exclusive slot bison fury. The game was behaving so strangely (played through all of that money and got like 3 bonus rounds, it was unbelievable. There was just no possible way I would be winning anything even remotely significant today) that I almost contacted support to ask if it was working correctly. Seems like they’re trying to prey on compulsive gaming. Be warned- they will take your money fast fast fast if you’re not paying attention.
Do not use!!!!!
by hairypicke77 on 2021/12/19 15:25
So this casino does not work right at all paylines are different from day to day! If you bet more on a game you get a less payout!!! When there games start to payout they will crash and you WILL lose your winnings this casino should not be allowed to operate in these conditions!! Just be aware they will take your money!!!
Terrible
by hunty64 on 2021/12/19 12:47
If you know what I know stay away from MGM this online has a horrible glitch in it, it spins and stops and starts back spinning. The bonus can be in the screen and it’ll drop Geesh if I could give a fat zero I would but I have to give at least a 1. I played $100 match and not never a bonus, they rip of just like casino
Drops connection all the time!
by samoyedprincess on 2021/12/19 00:06
Amazing in theory, terrible in practice!
Pretty Bad
by Nehinc on 2021/12/16 01:36
I have been playing here for quite a while now trying to get at least one small win and have not won a penny, all online gambling is suspect and this app is one of the worst, you are basically giving them your money, little to no entertainment value for the money, save your cash,,,,,,,
They’re controlling the slots to make sure that you loose.
by gfhbjiygbu on 2021/12/12 12:48
I can tell when someone is remotely controlling the slot. Every time you are about to win. All of the sudden the you see a change. Someone is controlling the slot to make that you don’t win. Legal thieves. Don’t wast your honest dollars.
Confused
by Mingulou on 2021/12/11 18:37
It could just be me but it’s a little confusing . On the other hand I have a friend who loves it abs wins!
Bonus
by keywest215 on 2021/12/07 19:31
I hardly get and bonuses n I play too much
Best casino and Sportsbook hands down
by Marco 625 on 2021/12/07 18:04
I love everything from the winnings to the giveaways.
The worst
by chars gambler on 2021/12/05 23:15
Doesn’t pay much and most of the time you don’t get the deposit match! Much better casino apps out there!!!!! DoO NOT RECOMMEND!!!
Bait and Switch - Don’t Trust
by Ryan5273636 on 2021/12/04 19:54
Offering promotions with misleading titles to get you to deposit money seems to be in this company’s DNA. I highly recommend reading the fine print on any promotion with this site before losing money you can’t get back. Worst of all wagering apps out there.
MGM online casino
by rv22874 on 2021/12/04 03:15
Hands down and by far the the best online casino in Michigan.
Rigged like no other
by elbo215 on 2021/11/30 14:49
This app is rigged don’t matter if you bet big or small u will lose. Very hard win to big on here.. feel like I’m just depositing just to lose my whole bankroll smh..these online casinos are a scam don’t waste ya good earned money on here..
Rigged
by bscasino on 2021/11/29 14:56
Don’t waste your time on these rip off online casinos. Just go to the real thing these are just a giant scam. When their program malfunctions they say oh well screw you we are keeping your money.
Slots
by Aute JB on 2021/11/28 18:08
Very easy to get through to the games.
Been ripped off thieves
by Really70?!!? on 2021/11/28 07:05
These guys are a rip off they go into your bank account and get money out without having your card somehow someway they were able to get into my account and take money $20 after $20 after $20 I reported them to the fraud department they will have to deal with it on Monday thieves do you want anybody to go with his company all!!!!!
Set up
by jond08875 on 2021/11/27 06:13
Obviously set up. The last two weeks I haven’t won anything. Not that expect to win everytime just that I spin for 30 and 40 spins at a time and win nothing.
Literal rip off
by menarelikecheese on 2021/11/26 04:06
This app used to be the most fair in my opinion. My rule with these is deposit $10 at a time n withdrawal once I hit 50 or above….I get being a business and making money but I now have not gotten anywhere near my threshold of $50 to take out in over 3 weeks. In that time they have taken over $600 with zero give and I mean sometimes zero winners! What a joke and their borgata app is even worse go to DraftKings atleast u stand a chance…pfft what a joke
Do not believe the reviews.
by Lehmanlaw on 2021/11/23 20:08
I have had this app for a couple of years. It crashes every single time I try to play the casino. I mean every single time. I have to resort to playing on my Mac. Also, you get a free promo spin every day and can win free spins or $1 basically. Sometimes more but rarely so. I then (after having foolishly lost over $1k), play various slots just to see if I can win a couple of bucks. I can pick a game and spin .10 at a time and lose 10x each day. Never can win a spin. I lost hundreds the same way, convincing myself that there is no way, in a “fair,” casino like MGM that I could lose 50 spins in a row betting $1 or more a spin. Somehow I was wrong. I would play almost every game and wins were very few and clearly not up to industry standards. Then my son deposits $ into draft kings and wins $3k his first time playing the same games I would consistently lose on. I mean the same games, really? Then he turns a .08 bet into $24 on the same game. He had taken out his $3k winnings which was the only reason he had less than a dime left but still won with that. Lastly, after you take advantage of the initial bonuses, they don’t provide any future bonuses worthy of depositing additional money. Take this advice as you will, but stay away from this completely fixed casino. Sportsbook appears to be pretty good.
What a joke!
by Artembmw on 2021/11/22 03:46
Do not play here! Total joke, half the tables don't work, kicks you out after every spin, makes you refresh the page and disconnects the live video. If you get a bonus or deposit match, you can't play live games, even your original deposit. Wasted time and money here!
Blindly Loyal..Awful Experience
by Rich22ws on 2021/11/22 02:34
I am loyal to MGM because of my in casino experiences. That said, their app and customer service are so vanilla. I get canned answers for any question and their rewards for playing live table games are the worst in the industry. That said, because of a trust factor I stay with MGM. Not sure why. Wish I would go somewhere else but I likely won’t.
Horrible
by Masterchef218 on 2021/11/21 23:57
Worst out of all betting or casino apps I’ve tried so far. Literally wouldn’t let me withdraw MY OWN money. Then stole $10 from me because the casino game I was using literally froze and had a bet for $10 and I had to exit out of the game ( blackjack) cause there was nothing I could do, and of course POOF, goodbye ten bucks. Just an awful app.
MGM is great.
by BillyMills64 on 2021/11/21 19:06
MGM
Holding my funds hostage
by djmlac8 on 2021/11/21 04:26
I made a mistake of using my husbands debit card to add funds and now they want all this extra verification I submitted my what I thought was needed then they tell me I need to hold my divers license up to my face to take a picture are you kidding me this app is complete trash and I wouldn’t even if know if I contacted them customer services is trash also
Fake 5 Star reviews
by EtradeIsAwful on 2021/11/19 02:02
Those 5 Star reviews are fake. I have said it so many times. If you play make sure you take your wins and get out because they will never let you leave with more than what you originally won. Roulette is so rigged. In what real world does roulette have patterns? It’s pathetically obvious and criminal. They want you to get to know the pattern so that when you bet big they land you on another one. I can’t wait for a class action lawsuit.
Scam
by Shaaaaaawwwwwwwwnnnnnnnnn on 2021/11/18 16:01
Solid scam. Sent screenshots of wins on slots not paying. They say they don’t get the emails- and refuse to correct the issue. I’ve cashed out thousands and spent thousands- You can win, but don’t win too much or “funny” things start happening.
FAKE reviews!
by Vitaminheather on 2021/11/15 03:12
The rating for this app is not accurate at all! Everyone hates this app. Download literally any other app or kick the habit. BetMGM is trash.
Blackjack is a scam
by Jrice91 on 2021/11/13 01:46
Can’t speak for any of the other games but blackjack on here is a scam for sure. It’s almost as if you’re put in a position to bust 9 times out of 10 and the dealer is almost always showing a 9 or 10 and if they’re showing a low card, best believe they’ll take every card possible to beat you. Stay away or lose your money!
Winning
by eric1985! on 2021/11/12 02:11
I haven’t been able to win on this app except the first time I played I am going to give it another shot
Greed,Power, & manipulation.
by SafeFairLaw on 2021/11/09 03:40
This casino, among others, will capitalize on their already predisposition advantage. That’s not good enough for them though, now that online gambling is widely available they are able to collect/ruin lives at minimal risk. Us players need to take a stand. The online dealer games are strategically setup to somehow pass their regulation audits, yet I have hours of screen recording that shows their rigged/manipulated advantage. Has anyone’s gameplay been terminated or bet rejected once they make a sizeable or any pre “winning” bet? Have you noticed in roulette you are only able to place bets prior to the ball spinning? Well these are all methods to keep multiple players from winning. The dealers use signals such as coughing/clearing throats to notify pit bosses of certain bets. These casinos all operate their “live” dealer games under the same roof at the same random setup casino. Dealers are told by the computer how to spin the ball, from specific numbers and so forth again, after the bets have been laid. They allow some big wins for specific players in order to hook them into the belief they will win consistently. These casinos especially online are CROOKED. I’ve spoke with former dealers and pit bosses. These accusations are true and current. I’ve lost 13k and have been given little to no credits back nor bonus money. They will rob you and give little in return. Stay away. I offer free advice and forums on how to combat these people. We will take a stand!
Review
by ryry123451234123 on 2021/11/08 16:24
Got a lot better with the wins. Never had a big jackpot before anywhere but I hit decent on here now . In the past it was hard to even win your money back
Rip off!
by Alcazar31 on 2021/11/07 14:07
Playing blackjack is a scam no matter what you get the dealer always wins. You can get 20 and the dealer will get 21. You can get 19 and the dealer will get 20! You can get 21 and it will be a push! I won 1 time and that was the very last time I won! This is a scam it states that it’s made to be fair and it’s following regulations! How?! You can’t win!!!!!!!
Bogus bonus. Glitchy errors
by Missrock1 on 2021/11/07 13:40
Bonuses are hard to use. They hold your money. Lost money due to false error message. Support was no help. Use another app. This ones a scam
You can win
by Shebajshd on 2021/11/06 18:33
When the app came out it was a lot easier to win i was putting $20 in and making 2-300 in a matter. If mina of black jack things changed and the way i was wining didn’t work out in my favor anymore so now i just play the regular black jack without the perfect pair and 21+3 bets i still win but I’ll make 100$ in a hour or 2
Lowest RTP in Michigan (beware)
by Nick.olas on 2021/11/05 19:53
Out of all the online slots available in Michigan, mgm has the lowest RTP (return to player) so they will probably take all your money in a shorter amount of time then your used to
Great for sports betting! Terrible for Gambling
by moneyalLdjdnd on 2021/11/04 12:57
I swear every time I up my bet to a big one I lose it the first hand lol. Like clockwork.
Terrible
by iwasjusttryingtogetmymoney on 2021/10/31 23:47
They will take as much as you are willing to give them.
Dodgy app
by hdidjeheoeej on 2021/10/31 02:39
This app is pretty rough. First they tried to screw me out of my welcome bonus until I contacted support. Then I get a message while playing saying that I was getting a notice in my file for leaving West Virginia…I live in Michigan. When I talked to support, they kept mentioning how to play in West Virginia and New Jersey despite me saying over and over again that I live in Michigan where gambling is also legal. Then the guy tried to get me to download some shady “geolocation” app before abruptly leaving the chat. Finally, the bonuses are ridiculous. For example, to get 500 you need to play 7500 bucks worth of bets, but oh wait it is actually 75,000 because blackjack is worth just 10 percent. Insanity. Stay away. I’ve had a lot better time with DraftKings and FanDuel where bonuses are straightforward and not trying to screw you over.
Don’t do it
by kay0072 on 2021/10/31 00:01
I’ve literally watched Dream Catcher catch all of my funds. The higher your bet is, the less likely you’ll win. I’ve received 2 $5 bonuses after my last complaint and they made sure i didn’t win a dime off of that. This game is definitely rigged. Played dream catcher and got 9 1’s in a row multiple times. Never Again.
Terrible app
by fyddddf on 2021/10/30 14:23
This has to be the worst casino app there is. Games skip. You can see you spin is going to win and it skips so you don’t. Don’t waste your time and money like I did. I can’t even get this review to post without problems.
Best
by B.C.Malley on 2021/10/28 06:33
All around beset app
Don’t use the MGM Hollywood Casino APP
by eze1933 on 2021/10/27 22:52
These people are scammers. I won money on the app playing slots. And withdrew $500.00 and over the next few days and a week they went into my Visa credit card and pulled $100.00 twice out. I can’t get ahold of anyone to see what can be done. Ther customer service line is basically shutdown They’re not answering my email to their customer service email. I contacted the New Jersey gaming commission and I’m now contacting the Pennsylvania gaming commission. Hopefully they shutdown all of their online gaming. Rip offs probably run by the Mob.
Fun I enjoy playing and it’s relaxing as well
by Squinglle on 2021/10/26 15:01
I I I Jmp
Big winnings
by lover @7634 on 2021/10/25 19:53
Great way to play slots!
The worst rollovers in the business
by Lnknpark on 2021/10/25 14:30
Congrats, you got $20 in free play for blackjack. You’ll need to wager $400 to clear it. But wait there’s more! Only 10% of your wager counts towards the rollover so you need to wager $4,000 to clear your $20. Good luck. Support is useless as well. Do yourself a favor and go download DraftKings or FanDuel.
Absolutely terrible
by The myrtle on 2021/10/25 13:26
I will NEVER recommend this site to anyone! They are a ripoff and customer service is ridiculous I had won on a slot only to turn around and they took my winnings I got on chat two times and got disconnected both times. I have about 10 if not more emails to them trying to get my winnings back all they say is your bonus expiry what the heck is that? It’s expire! The site is a total scam!
Use another betting app
by quexed on 2021/10/24 16:45
This app is terrible. I also use Fanduel, Draft Kings and bet rivers and this one is the worst. I get emailed promotions from them saying they are special to me, and it says to go to the app to opt in. So i went there and there was nowhere to opt in. So then i get on live support which takes them over an hour to just tell me to email them. After about 30 hours later i get an email saying they have added the option for me to opt in- this was a get 25$ in net losses back promotion. So i lose 25$ and the next day get $25 casino bonus money. I go to bet it on blackjack, and come to find out they say there is a ‘casino coefficient’ that i have to use the bonus money on- this was not mentioned in the terms and conditions of the promotion. Therefore on blackjack, only 10% of the bonus money counts for my bet. I have to play the slots for 100% of it to count. What a joke. Also, any freeplay bonus money has a massive 25X playthrough requirement. Just use another app this ones not worth the trouble and has a much more limited selection of games to play compared to the others. 1 star from me
Scam
by bbw3bb4 on 2021/10/24 15:13
I played one of there games online for over an hour i sat n the same spot but when I hit the jackpot the game just cut off and when it came bk on the jackpot was gone
Evil
by nate0345 on 2021/10/23 21:05
These people are evil. Stay away. Completely rigged blackjack play. They prey on people with gambling addictions. Never using this app again.
Stay away
by gross423 on 2021/10/23 05:33
Why are all the negative reviews showing 5 stars??? Hmmm
Worthless
by Yuki Khan on 2021/10/23 00:53
None of the games will load so I’m not able to play anything and that’s pointless and worthless
Sports Bettor
by DoubleDiamond7 on 2021/10/22 07:08
My Favorite thing about the MGM app is that you can block yourself from the casino and still bet on sports. It’s fantastic for degenerate gamblers that like to bet their sports winnings at a meaningless online casino game, like I tend to do. I have a hard enough time winning my college footballer bets, but at least I have 60 minutes of regulation to enjoy it without the temptation of blowing my potential or realized proceeds on an algorithm. Sincerely, A Realistic Customer P.S. - If I want to play casino games, I’ll go to a real life casino and do it the old fashioned way.
Worst app ever
by rose_k_ on 2021/10/22 03:56
Was a pop up ad. Only downloaded to review. Just btw to the developers, no one is going to enjoy your this dumb app if you harass them with pop up ads. that type of advertisement just annoys people. tell your marketing team to go back to school and learn how to scam people properly.
Odds
by slot queen8 on 2021/10/21 16:55
I have only hit on Bet MGM a few times it seams as thoughIt doesn’t pay out near as much as other sites I have bet here quite a few times on slots and the pay out vs what is put in is slim you may be better off trying other sites
Bugs
by Love life 713 on 2021/10/21 15:42
I have really enjoyed this application until the release of iOS 15.Issues with locking up and lagging. It’s not just BetMGM. Certain games are doing this on other platforms. I do recommend this casino and the payout is fastest on earth. They have the biggest variety and their app as well put together.
Black jack scam
by d0ntPlaYEvER on 2021/10/18 13:51
When playing black jack. You better keep hitting when the dealer is showing 16. Every time. And I mean 7 or 8 times in a row. The dealer turns over a 5 and draws a 10. Absolutely ridiculous, total scam don’t waste your time
Good luck winning
by nhevy on 2021/10/13 00:47
You almost always win the first hand of a table game just to make you think you have a shot, but trust me… you don’t. Just cash out after that first win and don’t get sucked in like I do. It’s my own fault, I know these “online” games are rigged just like their slots at the actual casino. At least go to the actual casino if you decide to lose as it’s more fun with friends.
Love
by toothpik891 on 2021/10/09 15:06
So much fun love the promotions!
The Best Casino Ever is BetMGM
by Malaquenchi555 on 2021/10/08 01:54
I enjoy playing the slots. I want to learn how to bet on sports. BetMGM is the best ever. Great games. I wish I could win big sometimes. Thanks for having me in your games community.
Horrible App
by Skippertw on 2021/10/05 13:40
Not sure how this has 4.7 stars. Very buggy and thrown together app. Functionality is extremely buggy. Like they just ported the website. Website is solid. App will get you by when not in front of a computer. Needs a pot of TLC to get up to par. Please keep trying.
Logged in to play and…..
by Crissy chronic on 2021/10/05 04:41
Logged in to play it let me deposit now it says error this location has moved disappointed
Restriction withdraw
by Crystallinville on 2021/10/04 12:31
Ok so my question is I earn these bonuses n then I win/lose then I win again n I’m still on withdrawal restrictions.. example is bonus was $25 I won like $50 I lose to like 3 buck then I win like $100 n I’m still on restriction . What’s the point on having it
Horrid
by Adiam7 on 2021/10/02 21:42
I have to delete and download it again no less than 10x per game day. Horrid. I have the Caesar one and it never does that .The geofencing is horrid and if it won’t let you place a bet log out and log back in or delete and reload. It will be stuck on your open bets and that’s all. I cannot express how bad this is. As soon as I am done with the $ I have in there today I will delete this for the last time
MGM
by Jtreekiller on 2021/10/01 21:11
Play smart
MGM boss
by Ravinousss on 2021/10/01 06:26
The best app I have ever seen I put $200 in and one 1500 and then after that I put another 300 in after I cashed out and one 2500
Rigged game
by connie0435 on 2021/10/01 05:04
The game rigged no payouts. Then they have these sweepstakes games that you need to play so much money in order to qualify for the smallest prize amounts is you even when a final spot in the results. This game is ridiculous and not fun don’t even waste time downloading it.
Decent Site but..
by BSWEGZS on 2021/09/29 03:30
Site is decent can be glitchy at times. They use Hollywood Casino for live games. Poker site is good as well I believe they are partnered with PartyPoker not much play cash games though. Their RNG is similar to PokerStars not like the old PartyPoker if you remember that. Cash out is the fastest I’ve ever encountered less then 2 hours in most cases after verification of course. The only downfall is their initial bonus match or any casino bonus for that matter. My advise get rid of your shady bonuses and advertise your fast cash out.
Free spins horrible
by Praying Mantis84 on 2021/09/29 00:17
Got 10 free spins with 8X multiplier. $0 won. Always happens and free spins are rare. This game is robbery!
Slots and Software is Terrible
by Gary Miles on 2021/02/08 06:34
I signed up for the first time and started and bought in for 400. I received a match play, however as I was playing the slots they glitch and stutter to the point that it is extremely distracting and disappointing. It is certainly not my Internet connection since I play on Parx, Fanduel and Sugar House. With that being said after lising 200 quick I could or the site would not let me cash out my other 200 remaining balance. It stated that I had to meet the requirements of the bonus rules and had to get to 6k in action. I wasnt looking to cash out the remaining 400 in bonus money just wanted to take my money remaining that I put on there. Well I couldn’t so you know the rest of the story; blew my money and the bonus. Stay Away from this site it is 2nd Rate and when I ran into the issue I couldnt even get a hold of support since they were unavailable. Again Stay away from this Site. Thanks Gary
Do not believe the reviews.
by Lehmanlaw on 2021/11/23 20:08
I have had this app for a couple of years. It crashes every single time I try to play the casino. I mean every single time. I have to resort to playing on my Mac. Also, you get a free promo spin every day and can win free spins or $1 basically. Sometimes more but rarely so. I then (after having foolishly lost over $1k), play various slots just to see if I can win a couple of bucks. I can pick a game and spin .10 at a time and lose 10x each day. Never can win a spin. I lost hundreds the same way, convincing myself that there is no way, in a “fair,” casino like MGM that I could lose 50 spins in a row betting $1 or more a spin. Somehow I was wrong. I would play almost every game and wins were very few and clearly not up to industry standards. Then my son deposits $ into draft kings and wins $3k his first time playing the same games I would consistently lose on. I mean the same games, really? Then he turns a .08 bet into $24 on the same game. He had taken out his $3k winnings which was the only reason he had less than a dime left but still won with that. Lastly, after you take advantage of the initial bonuses, they don’t provide any future bonuses worthy of depositing additional money. Take this advice as you will, but stay away from this completely fixed casino. Sportsbook appears to be pretty good.
Nothing but problems
by jwiwdhkw on 2021/03/05 12:44
I have had nothing but problems since I joined. I made my first deposit of $25, but the app placed me in Michigan while I was located in Pennsylvania. Contacted support, took 3 separate conversations, and they said they would delete my Michigan account, and refund the $25 since they couldn’t transfer it to my Pennsylvania account and that their “relevant team” would take care of it. Well they deleted the Michigan account and now have no record of my $25 deposit, so I’ll never see that money again. Separate issue. I received a promo to bet $1 to win $100, and contacted customer service because I didn’t have the option on my account. They said my account was under a different promotion, however, if I placed the $1 bet and I won the bet, that I could contact customer service to have the promo changed to the bet $1 to win $100. Contacted support after the bet had settled, and they said everything was good and that it would reflect on my account within the hour. Next morning 10 hours later, it has not shown up on my account and I can’t seem to get ahold of anyone. If you’re in Pennsylvania and are interested in the online casinos and sportsbook, we have plenty of other options out there. I would stay away from BetMGM
Absolute total and complete garbage.
by dakilla3641 on 2021/04/02 04:08
Signed up over an hour ago to make a deposit and get the free play and match, signed up and got logged out. Tried to log back in and it would not log in through my email, had to contact 24/7 chat, started chatting with a customer service rep who was absolutely terrible, hardly responsive and had to talk to 2 more reps in order to even get logged in. Finally logged in after about 45 minutes, and went to make a deposit through PayPal, again met with another roadblock. Even with funds directly in my PayPal payment was being declined. Tried contacting 24/7 chat again, spoke with 2 different agents, but if you leave the chat... at all, even if they take forever it automatically disconnects you from that chat. The first agent told me ‘you need to contact PayPal’ when it is NOT the fault of PayPal, saying as bet MGM never even prompted me to log into PayPal. And the second agent was at least trying, I expressed my frustration to the support agents and they did nothing. At all. So I quit. This app is slow, it’s designed by a 6 year old, and operated like it’s an 89 year old calculator. They could give me 10 grand in free play and I won’t come back.
Best in Michigan
by Chrispy1971 on 2021/04/20 18:10
I have all the online casino apps available and nobody is doing like MGM. They have the best games for casino out of all the apps. I don’t do the sports betting so I can’t rate that but as far as casino games and actually winning money and time it takes to get that money no one is even close. Multiple promotions everyday. I really can’t say just how far above MGM has risen above the competition. They seem to have put some thought into their app where the others just through something together as quick as possible. I probably would find some bad things to say if the others weren’t so horrible. I’m sure you will agree win or lose MGM is a far superior app.
They don’t care about customers
by BillTackett80 on 2021/09/04 21:32
Be careful games reset occasionally while you’re playing in casino. Usually ok but on 3 occasions (twice today) it reset twice today and I lost large bets. On some of the Slingo games they make available there are bonus games. You increase the bet to get a better payout bonus game. I lost a $65, $55, and $30 bet because of this. Meaning I won and when picking my prize it reset. Forget the fact I lost the “prize” but I also lost the investment in the games. Contacted help they tell you to give them the game IDs. Ok. Because every spin I write that down. I get you can’t just trust everyone but I’ve been playing for months and have literally bet thousands. No. I’m not doing research and contacting a different group and jumping through your hoops. This was just a matter of principle. Take my business to a competitor. Maybe they’ll care. Oh, and during a poker tournament in which I was in 2nd place (only a $5 tournament so not the end of the world) it suddenly said I couldn’t continue after participating for an hour because I wasn’t in a legal state. Ok. Except I was sitting on my couch where I had been sitting when I started. Smh.
So Bad So Brutal Stay Away
by Honest Gambler on 2022/01/17 07:16
Compare all your deposits and withdrawals based on a 12 month period. You can look on your own when you log in. You will see who is really winning. It’s not the gamblers. Winning and actually cashing out a legit win is Very Rare here. So save your money. Unless you just like giving money away to a casino. Buy yourself a nice gift instead so at-least you have something to show for your hard earned money. PS - Make sure you select a star when writing a review. They sometimes start off at 5 stars which they are not and if you don’t change it they will receive a good review they do not deserve. Also track your reviews. The casino gets the honest critical ones taken down which is very shady and unfair.I’m giving 1 star which this site deserves. It’s not entertaining and gamblers aren’t winning here. All the Online Gaming sites Roar Entertainment runs such as BetMGM online and Borgata online casinos are Brutal. Your not winning and cashing out here and do not take advantage of the cash money casino match offers. You will rarely play back enough to cash out a win before playing back all the money. Stay away!!!
Use another betting app
by quexed on 2021/10/24 16:45
This app is terrible. I also use Fanduel, Draft Kings and bet rivers and this one is the worst. I get emailed promotions from them saying they are special to me, and it says to go to the app to opt in. So i went there and there was nowhere to opt in. So then i get on live support which takes them over an hour to just tell me to email them. After about 30 hours later i get an email saying they have added the option for me to opt in- this was a get 25$ in net losses back promotion. So i lose 25$ and the next day get $25 casino bonus money. I go to bet it on blackjack, and come to find out they say there is a ‘casino coefficient’ that i have to use the bonus money on- this was not mentioned in the terms and conditions of the promotion. Therefore on blackjack, only 10% of the bonus money counts for my bet. I have to play the slots for 100% of it to count. What a joke. Also, any freeplay bonus money has a massive 25X playthrough requirement. Just use another app this ones not worth the trouble and has a much more limited selection of games to play compared to the others. 1 star from me
Yes and no
by Farm Everville on 2021/03/23 00:03
I love the selection of slots, I like the app itself. I like that they have different challenges and promos daily.. Things I don’t like.. 1. If you don’t set a limit they apparently set a limit for you and then so not inform you they did so, then you get locked out and are unable to play. For DAYS..weeks on end. And ironically right in the middle of working on a bonus.. convenient for them of course. 2. The app logs you out often! If you leave one game to go to the next or to deposit.. you’ll more than likely have to log in again. 3. Some of the games lag badly, especially the new “high 5” games. 4. Their online customer service is not helpful at all, chat or email. Took me 3 days of chatting and email attempts to get an answer as to why my account was locked.. see number one for the reason why. Not to mention because they set this limit without my knowledge or consent.. I’m now locked out of depositing anything to play for the next two weeks. Inconvenient for them and for me! 5. Once you’ve played a game for awhile it’s like the game stops working .. in the beginning you’ll get bonuses, free spins ans so on.. and I’m not talking an hour or even a day.. you find a favorite and okay it often through out the month.. after awhile that game does nothing! Of fact I found myself picking new games to play on purpose knowing they would pay out because I hadn’t played them before! And sadly it worked.
Unable to withdraw winnings
by Thuggfhvtgbcgffg on 2021/04/24 10:21
Any other casino app is better than this. So I guess if you deposit money through a MasterCard you cannot withdraw you’re winnings into that account and there are a total of 5 different ways to withdraw money I was unable to use 4 of those the only one that works is going to mgm and talking to someone to get the cash I talked to support and they where rude and more or less useless the only way around this is to make a PayPal account and make a deposit witch I can’t immediately withdraw until I turn that into winnings I made a deposit the same day and every option still tells me I must have made a deposit with the preferred method in order to withdrawal my money that way. I would highly recommend draft kings it dosnt crash they have great support and I always win more through them as well Any mobile casino is preferred over this they try an make it so hard to keep any money you win they want you to zero out so this isn’t an issue and if you look up this issue it is widely known I’m glad I didn’t make a big deposit like I wanted to initially.
Terrible!
by CleverSleazzoid on 2021/05/29 10:29
I’ve only had my account for about 3 or 4 days and will be deleting my account. Made my account under the promotional offer they had going on in which I met the wager requirement and was able to finally withdrawal If need be. By the way the promotional offer was terrible! Anyway I began to play tables and decided to make a withdrawal, that’s when I noticed I was entered into another promotional offer without my consent! I immediately contacted support bc I did not opt into this measly $5 bonus offer! Especially when I just had a terrible experience with the sign on bonus. Support was no help! She kept advising me to drop the bonus and they will reclaim the money. Why should I lose money for dropping a bonus that I never opted into ? At that point I just withdrew all my money and will be deleting my account. Beyond this, this app has so many glitches! I had to force shut down this app too many times! It’s a shame Bc they have such a huge selection of slots but they have terrible service all around.
Be careful
by Won'tletmeReviewWhY on 2021/12/20 18:07
The casino gets hot from time to time, but seriously, look out for when it goes cold. Because it goes very, very cold to the point that you can throw away a lot of money in a very short period of time. In my opinion the volatility of the casino is not ok. People will lose a lot of money because of this. I’m guessing that’s the point though. For example- I probably lost $600 or $700 today over only an hour or so of play time on their exclusive slot bison fury. The game was behaving so strangely (played through all of that money and got like 3 bonus rounds, it was unbelievable. There was just no possible way I would be winning anything even remotely significant today) that I almost contacted support to ask if it was working correctly. Seems like they’re trying to prey on compulsive gaming. Be warned- they will take your money fast fast fast if you’re not paying attention.
Worst customer support and service
by rincent32 on 2021/01/31 04:47
I have never had a worse experience with customer support in my life. No one helps you with anything you ask. Every answer they give you they say they need to escalate the issue I went months and months without a single response or help. They just shut down your account whenever they want with no reasoning or anything They don’t add the promos you are offered if the don’t work the first time. And then they will require you to jump threw hoops to get anything you should have recieved or wanted. Borgata casino bet mgm casino and party casino are all the same exact issue I am so upset that I lost access for no reason to the only app I thought I liked but after weeks now of my app being under review and no one knows why I gave up. Same thing happened to my wife and they dragged it out for months require more and more documents and her identity just so happened to them be stolen. STAY AWAY FROM BET MGM BORGATA AND PARTY CASINO APPS
App is buggy, casino is trash
by Legitimate777 on 2018/05/06 22:10
MGM was one of the best online casinos when they first entered the market. Over the past year they’ve continually gone down hill. They used to offer generous amounts of bonus money. The wager requirement on bonus money and deposit matches used to be 20x the amount of bonus. Now they switched it to “points” which when you calculate it out, it is a 30x wager requirement! And that’s if you are only playing non progressive jackpot slots. Table games are even higher requirements. RIDICULOUS! Aside from their ridiculous bonus playthrough requirements, the app itself is trash! It CONSTANTLY crashes in the middle of games. Quite a few times I just lost the money and never even got to see the spin, even when I reloaded. I’d say once every 15 minutes, id have to completely close the app and log in again to play. Overall I’m done with MGM. I’d recommend virgin, Tropicana or caesars if you want to play online in jersey. Stay far away from MGM, they are one of the worst out there right now!
If I can gave a zero star I would
by Ylu1991 on 2021/08/11 14:16
First of all, this is a good app , but ONLY until you win big!!! I’ve been using mgm over a year, first time I won, it asked me to verify with documents, so I did, and it only took a few days for the verification process. So this is the second time I won something big, and I got locked again, so I uploaded all the requested documents , but since then, it’s over a week, and this is the middle of the second week, i got the same answer every time I reached out to the customer service telling me to keep waiting. Which, I think this is ridiculous since the verification process would only take up to 5days, that means max 5 days, but mines taking over a week and a half, and still under pending review. So I noticed that MGM would not let you take their money in an easy way. Anybody know where I can call and complain about this company? Do PA official gambling site take this kind of issue?
Rip off
by mtammym on 2021/02/13 09:59
Don’t trust this app! They’ve taken over $100 out of my bank in deposits I’ve never made! They caused my acct to go negative twice! I sent them proof even going by their own transactions records vs my banks! They say they’ll get back to me yet never do and as of a day ago are still taking money out when I haven’t used my card in 6 days and for nowhere near what they’re charging!! I’m having it looked into and have to cancel my card and get a new because they refuse to fix it so I’m assuming they are well aware of what they’re doing!ive emailed them at least six times and never get a real answer! Total rip off! Beware!
THIS IS A SCAM!!! Don’t used them.
by Matthew Wilson-Reese on 2021/04/13 23:53
I have played over $1,000 today. Guess what I won nothing. I have went to multiple games. Haven’t won nothing. $10, maybe $20 here and there. Then the app keeps crashing and the games keep kicking you off them. The app is a scam and you will not win nothing. Some of the apps won’t even let you go to them. It just keeps spinning and spinning and say general error. How can you play $1,000 on multiple slots and not win $100 $200 on nothing at all. DO NOT USE THIS SCAM APP. They also save your cards. So even if you delete it off the app they still save it. When you try to do a withdrawal it will try to send your money to a card you don’t even have anymore. Hint the reason you deleted it. But they want you to use your money back on there app. So it will fail and be back on the app. This app is a big scam. DONT USE THE SLOTS!!!!!!!!
No bonuses, free spins, etc.
by Luke 1771 on 2021/02/11 18:09
While the slots are very cool and almost seem identical to those in real life don’t be fooled. I quite enjoyed myself at first with the app, but after a while of playing the fun factor just kept going lower and lower. When you play several hundred spins on a machine and don’t even get so much as a single bonus, free spin, etc. then it really makes a person lose interest. I tested it out and did 100+ spins on 3 different machines and while I would win a few bucks here or there I was unable to receive even a single bonus on any of the machines! That’s the big difference between these machines and the real deal, at least in an actual casino even if the payouts are super small they know to give the players bonuses, free spins, etc. on the machines to maintain interest. The people behind these games must not feel it’s needed.
Deposit
by bigbenstruckone on 2021/02/19 14:39
I recently made a deposit it’s been three days now and they’re still yet to credited to my account I reached out to them several times through their chat line and email they contacted me back immediately and told me to send them a receipt and confirmation email of the deposit and I did that and since that point still not credit to my account nor have I heard back from them I’ll talk toTheir chat line 3 days in a row and they can’t do nothing for you but I tell you to wait for an email in the first person I spoke to says it takes about 24 hours the next person I spoke to says it takes 24 to 48 hours next person I spoke to said 24 to 72 hours in the last person I just spoke to said 35 business days I feel like a victim of theft but will keep updated fixing to reach out to the gaming commission they shouldn’t be allowed to do this hold your money
Wow...
by bigj2709 on 2021/05/30 19:57
I was traveling through West Virginia and wanted to try this out. But guess what, I got in and added money. Accidentally closed the app and no big deal right? Well then I guess I typed my password in wrong and tried to reset it. The reset password had an error and then the log in page said I had to contact customer service or wait a few days. I spent over 30 MINUTES on a dead end conversation. Support chat said I had to verify. So guess what. Now I get to wait even longer until it’s my turn in the queue after the main queue. even though I’m already talking to support. What makes me mad is that it let me ADD MONEY TO AN UNVERIFIED ACCOUNT. Shouldn’t a multi million/billion company be a little better than this? Absolutely disappointed and can’t say I’ll ever try to attempt this stupid app again. Unless I want to kill a couple of hours in support to wait for an answer.
READ REVIEWS BEFORE DOWNLOADING
by BennyMillz on 2020/12/13 17:03
I failed to read the reviews and am really regretting it. I fell for the $1000 deposit bonus. Every bonus I’ve ever seen plays through the bonus money BEFORE your deposit money but nope, not this one. They use all of your deposit money before moving to the free play money. Then you have to wager $15,000 in 15 days to withdraw NOT ONLY ANY BONUS WINNINGS, BUT YOUR ORIGINAL DEPOSIT as well. Also, blackjack is only 10% towards that $15,000. So in other words if you play only blackjack you have to wager $150,000 in 15 days! Absolutely insane, there’s no chance I can do that. I realized that I missed catching this about 2 hours after I made the deposit, so I contacted them and asked if I could at least get SOME of my deposit back and they basically said “sorry, no.” I’ve never left a review on ANYTHING so this is saying something. Out $1,000 in a day because of this scam.
Opinion changes
by OfficerDoofy on 2020/12/21 14:57
I had a really rough start here but the last week or so this app has been really good to me. Overall about 3.5k in the profit after recovering my first weeks losses. Their withdraw procedure is confusing however. Every withdraw until last night has been in my PayPal within 6 hours of being approved.... now this one is now Also, the MGM exclusive games are brutal. They will roll 30+ dead spins then give you a 2.00 win before another 40 dead spins. But once they pay.... they streak... I suggest avoid them unless your bankroll can push 1000+ spins
Find Another Online Casino
by CBEC Girl on 2020/12/19 17:56
If you ask my husband he would say I have a problem with casinos. Funny because my passion is reviewing casinos both playing in different states at the casinos and online. I have played in many casinos and have played online as well and I have to say, MGM is by far the worst. The games crash in mid-spin and while you are in a bonus game play. I had a bonus 10 free spins in Fortune Coin and right in the middle of the free spins the game crashed and I lost my winnings. I have seen some reviews complaining of this but like everyone else, you have to try it because everyone’s experience is different. This is just one casino online I would have to agree with others, its horrible. I would suggest not wasting your time with this online casino and move onto another. Sorry MGM you lost my vote and business!
Dodgy app
by hdidjeheoeej on 2021/10/31 02:39
This app is pretty rough. First they tried to screw me out of my welcome bonus until I contacted support. Then I get a message while playing saying that I was getting a notice in my file for leaving West Virginia…I live in Michigan. When I talked to support, they kept mentioning how to play in West Virginia and New Jersey despite me saying over and over again that I live in Michigan where gambling is also legal. Then the guy tried to get me to download some shady “geolocation” app before abruptly leaving the chat. Finally, the bonuses are ridiculous. For example, to get 500 you need to play 7500 bucks worth of bets, but oh wait it is actually 75,000 because blackjack is worth just 10 percent. Insanity. Stay away. I’ve had a lot better time with DraftKings and FanDuel where bonuses are straightforward and not trying to screw you over.
Fast and responsible payout. Good variety and great player bonuses
by Illadelph solo on 2021/01/01 11:19
I like the way they set up the payout. Once you withdraw you can't cancel, I like this as I've had my winnings whittled away on other apps( depends on your own self control as well). It is superfast, like 2 hours fast. Had the money in my PayPal quickly. I've played unibet( fast payout but glitchy app), parx( no good incentive bonuses), draft kings( ok app but payout is sporadic, can be 2 hours or 2 days. Had an issue with some of their fees) and live casino( fast payout, no sportsbook or live games). Mgm is doing it right.
Garbage Bonus
by WJAR89 on 2021/03/28 03:39
Their bonus structure is garbage. Got a $5 bonus for signing up (not the $25 promoted...) and it had a $125 play through requirement. Higher than FanDuel & DraftKings, but not too outrageous if you’re having a good night & get on a run. BUT, apparently BlackJack is only counted at 10%. I had bet $19 and it said I had played through $1.90 of the $125 required. So it’s actually a $1,250 play through to withdraw any winnings from my $5 bonus. Oh, and the bonus conveniently can only be used on BlackJack. Not to mention the app has crashed constantly this weekend, and kicked me off today giving me a cease & desist notice for not being in a legal state...20 minutes into a session where I hadn’t moved from my chair says location was approved. The BlackJack app is nice, but I’ll be deleting this app & sticking with DraftKings Casino.
Let’s you win initially and then cleans you out... STAY AWAY!!!
by Gristovs on 2021/02/21 21:11
I was playing the black jack... it lets you win initially to hook you on it and then series of bad beats will kick in to clean you out...I think it’s programmed to change the cards based on your bets... it will let you win a small hand but any larger bet is gone... it was comical as I could predict ahead of time. E.g on a $20 bet I have 20 and dealer has 6.... feeling good right? Then 7 comes in and followed by 8 to a total of 21 to take away that good feeling... then you place $2 bet and you get a black jack... bump the bet to $20 you get 10 and 5 against face card and of coarse draw a face card... that’s pretty much the pattern... pretty dumb on my end for playing this as I wasted lot of money that I won on their Sportsbook... hopefully others won’t fail for it...
Complete and utter SCAM
by no longer customer on 2020/04/12 02:44
4.4 rating!! Haha ..Made an initial substantial deposit off the illusion that a 100% match was offered... deposit $$&, no offer available. After talking to customer reps after MULTIPLE calls, was finally told that the bonus was only credited after I bet 7x the amount that I deposited yet that was never shown in the details! Many other sites offer the deposit match immediately. Of course I played through my amount extremely quickly with zero wins and was never even able to obtain the bonus funds! SCAM!! Also, within the hour I played it, it crashed at least 5 times and I had to log in continuously. Go to Caesars’s or Golden Nugget! Much better and straight forward. I will never bet another penny of this BS site. You just lost what could of been a good customer.
Rigged
by Joeyvinny55 on 2020/08/17 04:55
MGM is a bunch of thieves just like their political hack CEO. You get a bonus round and the app freezes then it doesn’t even give you the bonus upon restart. That’s one game. On another I went 33 spins without even winning a penny. Don’t waste your money. Don’t believe the hype either about big jackpot winners. It’s all fake news. Negative 10 stars for these thieves. They’re trying to get back the money their bs casinos lost during Covid. Don’t make a single deposit you might as well burn the money. MGM Casino is garbage.
Horrible
by john john stud on 2022/01/17 16:26
Not true to their word second time I’ve dealt with them taking a promo from me n me catching themBut they make up their own rules as a girl live chat is worthless nobody can do anything for you all they do is talk to a relevant team big waste of time and money this places if I was you I’d save your money. So now after 10 hours after they said I wasn’t targeted (keep in mind they own Borgata who did a better job addressing the issue in the beginning saying there’s a technical issue )they argued with me the whole time about me not being targeted after 10 hours they tell me oh there’s an issue need I say the first guy I talk to said I was targeted these guys are messed up(all for a promotion very cheap and unappreciative of their customers wouldn’t waste my time)
Can’t spend or withdraw the money I deposited.
by Yapadog on 2021/06/20 04:03
I deposited $100. Got a match bonus of $100 for the deposit. It’s been a few days and I still can’t use the money for Sportsbook or the casino part of the app. It keeps asking me to deposit more money. Of all of the gambling apps I use, this one is by far the worst. Blackjack won’t even load and I’ve tried for days. The software is up to date too. I’m glad I only put a few dollars in to test the app and see if it’s running any better than it did a few months ago. It’s running worse. Ive been using draftkings and FanDuel and both of those have never had an issue. I was hoping to use the MGM app to build more M Life Reward points. Support is useless. Very disappointing from such a large casino.
Vouchers?
by OutE5G on 2021/03/29 21:28
It would be really awesome if the BetMGM app had a scanner for all of those loose change voucher tickets that I bring home from the MGM casino in Detroit,MI. Also, I wouldn’t have to wait in line to cash in my voucher... I could just add it to my online account... I understand there may be a security risk with fake vouchers but I'm confident that your development team can overcome and make this happen.... this means less money being lost from cash outs and a higher probability that your customers will dump their winnings into the BetMGM app.... I am curious to see which company will make this feature available 1st🤔
SCAM
by Superstacey23 on 2020/01/25 06:40
to say this is a scam is the understatement of the century. of course, zero issues, zero “investigation” and not one iota of a delay to take your deposit. i am now in my ELEVENTH day of trying to cash out a withdrawal. i have uploaded multiple documents. you can only speak to customer service, who has no communication ability to speak with their “investigators” and find out why it’s not being released. i have sent countless emails. called virtually every day for the past week. they have absolutely no grounds to investigate my account. then to add insult to injury, the withdrawal suddenly reappears several times in my gaming account, like all they want is to frustrate you into gambling it away so they don’t have to pay. i’ve never seen anything so egregiously conniving and underhanded.
Win some, you lose some
by JKK1985 on 2021/06/03 04:49
I see hundreds of 1 star reviews. Ppl saying it’s trash, stealing your money, blah blah, blah. Those ppl are crybabys. I for the most part love this app. The selection of slots is top notch, and seems like new games are coming out every week or so. It takes money to win money. I had been on a heater for about two weeks or so. Cashed out for a total of almost 10 G’s. It has since cooled down. People need to remember Vegas wasn’t built with us winning a bunch of money. There is a few issues with the app when using an iPad, hope they get that fixed.
Complete Scam
by Jeffrey Dejesus on 2021/05/02 10:25
Thought I would give it a fair shot before I wrote this so over the course of 4 months 6,000$ later can count on 1 hand how many slot bonuses I Hit, Blackjack you have a better chance playing the lottery...At least other casino apps let you win here and there this app is a complete disgusting excuse of a gambling app stay away from this do yourself a favor do DraftKings or another app this is horrible !
Crashing
by Kg8719 on 2020/04/06 07:17
Why is it that after 15 minutes my app always signs me out? Especially during a wager? I find it a little suspicious how they sign you out during an active wager for no reason at all. Placed a bet today, they signed me out and the bet won. However, since i was signed out my bet was rescinded. Fix your app or you will lose players because you guys practice unethical casino practices. Signing players out for no reason during wagers is the same as kicking them off of the table during a wager then saying oh come back. Also, fix your location tracking because it takes me about 10 tries to even start a game because your horrible tracker thinks that i am not in New Jersey, when in fact I AM.
Used to be good…now just frustrating
by Missy5309 on 2021/07/24 03:00
Used to be fun to play. Now this app is SO glitchy. It either kicks you out anytime you click on anything, or now..for the last 2 days I can log on but any game I click on just says “initiating” with a big red rotating circle, but NEVER actually loads a game. NOT a good way to keep and/or acquire paying customers…just saying. You’re going to lose a LOT of $$$ this way. So frustrating! Other online casino apps didn’t get as good reviews, but I think I’m going to try them instead of coming back here. I left a not stellar review about same issues a while ago and after that review had no issues….for a while. Now back to the same old frustration. BOO BetMGM!
Glitchy
by Derek2177 on 2021/08/17 22:14
Multiple times a hand is blackjack hand is dealt, bet placed, and the app freezes. Close blackjack. Reopen. Bet gone. Many times! The hoops they want you to jump through to get your bet back are crazy. I have screenshots of the last few times but of course those aren’t good enough. Customer service actually hung up on me when I was trying to explain what happened. I would choose another app. I’ve used just about all of them and this is the only one that this happens on
Decent Site but..
by BSWEGZS on 2021/09/29 03:30
Site is decent can be glitchy at times. They use Hollywood Casino for live games. Poker site is good as well I believe they are partnered with PartyPoker not much play cash games though. Their RNG is similar to PokerStars not like the old PartyPoker if you remember that. Cash out is the fastest I’ve ever encountered less then 2 hours in most cases after verification of course. The only downfall is their initial bonus match or any casino bonus for that matter. My advise get rid of your shady bonuses and advertise your fast cash out.
Started out great but can scam you out of your money
by Bal54 on 2021/08/08 18:10
I like this app for the most part but the annoying part is they are always offering some sort of free play for a dollar or two here and there. The problem is you need to play thought it 25 times to claim it. And now ontop of that say you get the free dollar and then you bet 20 dollars on a game of black jack and win you now have 21 dollars that is not your money until you hit the payout. At the end the main reason I’m writing this review is when I try to drop a bonus I’ve tried dozens of times and when you hit the yes I want to drop it it just goes back to the regular screen without dropping it.
Review
by lipkefield on 2021/01/27 14:24
Too many confusing options in the left hand margin and listings on top of the screen. When I bet I want to simply choose from a few options: particular sport, straight bet or parlay. Your kiosk screens in the Detroit Sportsbook are simple—why not keep it that way? I don’t want to navigate through a bunch of carnival-type options. If you have Teasers available, I haven’t been able to find it. Although you offer 24/7 agent contact, your message states no one is available whenever I’ve attempted to ask a question. Fan Duel discusses Teasers in their TV ad—that may be enough to make me switch.
Terrible Marketing
by Moustache Wax on 2020/09/11 23:26
Marketing calls me from their number and proceeds to tell me that they are giving me $20 free play for the new live dealers feature games. I did not receive the free play when I logged in and re downloaded the app. So I contacted customer support and they called me a liar and said no one ever did such. What I assume happened is one of two things, the first being they pay marketing reps to get people to play so they lie to customers just to get people to login. Or they don’t pay the reps and are just trying to lure me on the app again because I haven’t logged in for a while. Either way it’s ridiculous that you have the audacity to waste someone’s time like that.
No fun losing money
by Never enough wins on 2021/02/21 16:26
I downloaded this app hoping to have some enjoyment but these slot machines are so tight I tried several could not even get a bonus on any of them if you win a little it takes back even more I am so done and I do not recommend this site maybe there is one out there that at least will let you play for a while Very disappointed
Disappointing
by Monassehtutu on 2021/04/30 05:00
It’s not worth it. I’ve put about 500 dollars in. I’ve only cashed out once for 80 bucks. I know it’s not always your day at the casino but their promotions are useless. Just go spend money at an actual casino you get no rewards for spending money on these online casinos. If I bet that much at my local casino I’m getting free play. Real free play. They give you free plays on starburst where it’s gotta be rigged. 120 something free spins at 10 cents in the last month and I’ve gotten about 4 dollars out of that. They made these online apps for us ppl that love gambling. The people that keep their casinos alive. But they’re just taking advantage of us. Stay away.
Great app, love it but...
by leese1109 on 2021/05/08 20:12
I love this app. I hit a good amount of money off this app but after playing this for over a month, they set a limit on my account. I was not able to play for a week or 2, possibly longer. I never set a limit and I tried to contact customer support via email and it took days for them to respond. They see I never set one up but suggest I delete the app, turn off my phone and reinstall. So finally after weeks, I got to deposit money but only one time and then I reached my limit AGAIN!
Can’t ever get real help, feel and was completely scammed!!!
by LLM0815 on 2021/08/10 18:24
Literally have been on the phone or chat with somebody all day, of course nobody can do anything. When the game is literally supposed of already had it continues to take your money that is ridiculous! Or when you’re on the big win streak and all three things are supposed to hit yeah there’s a technical issue and somehow all the money you had one is gone big problem! And of course nothing can be resolved! Scamming people out of their money especially when they should be winning but yet of course they can’t! Why because they are being scammed!
Repulsive
by benjamin waldorf on 2022/01/05 10:36
I have never felt so cheated in my life!!! Glitches, long spins never stopping, then connection issues coincidentally after they took all my money giving me no chance to win it back!! It’s a giant fraud!! Not to mention the so called random number generator is such a lie, it’s nothing like the odds on the manual reels, I honestly think it’s the worst thing the government could have done is give the them the platform to just rip everybody off and customer support robots are designed to talk you in a circle,!!! They are nothing but greedy crooks,! And we are made to look like we have a gambling problem, but all we want is are money back!!
Beyond frustrating
by smgammtk on 2021/07/28 03:05
Winning is not the issue, them paying out is a nightmare. Support center is a joke. Literally tried to withdraw winnings to a Credit card because it was the only option available. My withdraw was denied by my Credit card company because MGM tried to charge money instead of crediting winnings to my card account. Thank god my card denied them. Contacted the MGM support center and went in circles about them telling me it’s my banks fault. That I need to deposit $10 a different way in order to try to take out my winnings… yeah that’s not how that works. You will not be getting anymore of my money MGM.
Doesn’t work
by Heatherm586 on 2021/02/22 00:54
How in the world does this app have any positive reviews? I can’t even play a game, because every time I try the connection is lost. Many people on Twitter say the same has happened to them, and apparently I’m lucky since my connection is lost before I ever join a table—some are losing connection during a hand and losing money in the process! I have strong internet and have no problem with any other gaming sites, just this one. I also didn’t receive the bonus I was promised, and no response from customer service. Lots of sites are out there, so just pass on MGM altogether if you ask me.
Rating Trends
46,58,45,49,52,35,42,34,51,59,50,51,38,49,40,44,46,65,42,49,35,38,40,49,40,33,33,42,29,43,38,36,46,45,47,42,51,63,70,67,32,44,31,37,41,61,42,51,51,60,43,44,51,53,41,44,40,51,49,51,39,32,47,40,49,53,58,59,58,71,39,51,86,55,55,10,0,0,0,195,0,0,109,49,42,43,44,61,54,45
All Versions
4.0
29,830 total
 5
24,452
 4
3,308
 3
1,194
 2
217
 1
659
Current Version (20.07.03)
4.0
29,830 total
 5
24,452
 4
3,308
 3
1,194
 2
217
 1
659
Version History
More...