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App name
BetMGM Online Casino
Description
The Las Vegas casino experience has arrived in New Jersey! With BetMGM Casino, the Vegas experience is now available anytime, anywhere - including all your favorite games like slots, poker, blackjack, roulette, and video poker. All the games you love from Las Vegas' premiere brand are at your fingertips, in one real money casino app, no matter where you are in the states where real money gambling is legal! There’s never a dull moment with BetMGM Casino. It’s safe, secure, and most importantly, a lot of fun. Download our app and get in on the action today! Features: • Huge jackpots awarded daily • Exclusive games you can’t find anywhere else • Over 300 games available on mobile • Live dealer card games • Easy no hassle banking Not only that, but BetMGM Casino is completely safe and secure, and your information will never be shared with any third-party vendors. We have support on standby 24/7 to make sure you have a seamless experience. If you or someone you know has a gambling problem, call 1-800-GAMBLER. Must be 21+. Additional terms and conditions apply.
Bonuses
by jamesawwdir on 2021/05/13 23:52
Gameplay is amazing and so is the selection. The problem is the bonuses are horrible. I spent a considerable amount of money in 1 week on this app and I received a $2 bonus. That’s like a slap in the face when I can play anywhere else and receive much better bonuses.
Beware of theft
by papasaba on 2021/05/13 03:39
I literally have screen shots of mgm withdrawing money from my account but refusing to let me withdraw my winnings & refusing to correct the problem or willing to accept the screen shots of my proof & they will also personally send you on a losing streak to take back what you won...Straight con mgm app is & if your smart you will not use this app.
Betting
by silver chopstick on 2021/05/12 16:10
Best add
Rate app
by jcolefibertech on 2021/05/11 16:03
Works well at times the pay outs are not the greatest.
Love it
by mirvetj on 2021/05/10 21:36
The Best
Played every casino application available- Bet MGM huge disappointment
by No more wasting money here! on 2021/05/08 22:38
Only download if YOU understand and accept YOU ARE paying to play WITHOUT WINNING. Bet MGM Casino pay out is absurd. The only way you force change is stop using the developer’s application. Write the developers names-research their affiliations and Doing business as-understand the odds.
Great app, love it but...
by leese1109 on 2021/05/08 20:12
I love this app. I hit a good amount of money off this app but after playing this for over a month, they set a limit on my account. I was not able to play for a week or 2, possibly longer. I never set a limit and I tried to contact customer support via email and it took days for them to respond. They see I never set one up but suggest I delete the app, turn off my phone and reinstall. So finally after weeks, I got to deposit money but only one time and then I reached my limit AGAIN!
Rip Off. Rigged
by Aw3so on 2021/05/08 13:57
You will not win. Slots do not pay out. $1.00 a spin 75 times and not one single hit. You would think at least 1 hit for a single dollar but nothing. Completely rigged system to scam people of there money. Edit: Went back and counted. 105 spins before hitting last bonus that only paid out $6.60. No bonus in 105 spins is proof of a scam.
What a joke
by somethings fishy! on 2021/05/07 23:56
This app is a joke. You can’t win not matter how good your hand is. So obviously rigged it’s pathetic. I can see losing hands, it’s poker. But the staggering amount of bad beats is ridiculous. Just wish I could find a legit site.
MGM online casino
by turning into a racist on 2021/05/07 13:39
I love MGM casino online they really make it worth coming back over and over and I love their free gifts they give you every day go to MGM join us you won’t have any complaints. Smile
Lose lose lose!
by Ejpprt on 2021/05/07 11:59
Nothing but lose! Also if you do “win” it’s “bonus money” and you can’t withdrawal it. I’m sticking with DraftKings! WAY BETTER!
Not a winner!
by phil ert on 2021/05/07 01:00
I enjoy playing but I really enjoy the big payouts. I haven’t seen that yet but I’m not giving up. I spend a couple hundred quickly.
Bonus promotions
by Praying Mantis84 on 2021/05/06 23:24
I loaded $100 on my account. Lost $50 then won $50. Some promotion I was in took $50 because a promotion ended. I gambled and won my money back and they took it! That’s absolutely ridiculous! Thought I was playing a slot and if it’s a promotion be careful. They will take your winnings and do nothing on the support end.
HORRIBLE!!
by spe2126 on 2021/05/06 02:10
WORST casino, don’t waste your time or money, and forget it if you win because you have to sell your soul to even withdraw and you’ll probably be waiting weeks, if you even get it. Customer service is rude and unhelpful, and nothing about this even worth the terrible site and connection mess every time you even try to play. I’ll stick to Fanduel!
❤️MGM❤️
by Akburke1980 on 2021/05/04 17:11
This app is rewarding in many ways! I’ve won $1,600 in one night with a $20 deposit😉
Casino
by Wolverine girl on 2021/05/04 04:11
Love, love thislove it!
Hard to withdraw
by tryanothernanother on 2021/05/02 14:26
Promotions are scammy, read everything. They make certain ways to withdraw very difficult. Their policies change daily. Customer service is delayed automation.
Complete Scam
by Jeffrey Dejesus on 2021/05/02 10:25
Thought I would give it a fair shot before I wrote this so over the course of 4 months 6,000$ later can count on 1 hand how many slot bonuses I Hit, Blackjack you have a better chance playing the lottery...At least other casino apps let you win here and there this app is a complete disgusting excuse of a gambling app stay away from this do yourself a favor do DraftKings or another app this is horrible !
Over it!!
by JLL6464 on 2021/05/02 02:19
With all these betting apps and different ways to bet you would think you guys would keep up? Locking me out as I’m betting then getting different odds of what your we’re supposed to get? Let’s not even start on how you have to withdraw your winnings took me almost 3 weeks to get them you take your money instantly. But we as customers have to wait? 3 to 7 day maybe 3 weeks. I’m positive other sites will enjoy my money!!! Your apps just like your casino a JOKE!!
So many games
by kate72457 on 2021/05/02 01:52
Never get bored It’s like being at the casino So many options Great fun
Love it!!!
by haonnedwoc on 2021/05/01 05:38
So easy to use, pays puuuurrdy nicely too💪
SCAM
by travish16 on 2021/04/30 10:34
Bet MGM deposit bonus is a scam. I deposited 1000$ got the 1000$ match. Then I wagered over 6000$. My account balance was 2500$. When the bonus expired, they said I only completed 5% of the bonus completion. They took the 1000$ match and my 500$ dollar winnings. I would not recommend this gambling app to anyone. And I have gambled on most of the big companies. This one is garbage, and scam artist. They use their big name to SCAM people.
Disappointing
by Monassehtutu on 2021/04/30 05:00
It’s not worth it. I’ve put about 500 dollars in. I’ve only cashed out once for 80 bucks. I know it’s not always your day at the casino but their promotions are useless. Just go spend money at an actual casino you get no rewards for spending money on these online casinos. If I bet that much at my local casino I’m getting free play. Real free play. They give you free plays on starburst where it’s gotta be rigged. 120 something free spins at 10 cents in the last month and I’ve gotten about 4 dollars out of that. They made these online apps for us ppl that love gambling. The people that keep their casinos alive. But they’re just taking advantage of us. Stay away.
Don’t Do It!!!!! Worst mistake ever!
by LuckyLady9 on 2021/04/28 11:52
So, I did the new user bonus where they match your deposit. I figured it was similar to the other online casinos but I was SO wrong. I deposited $700 and they matched it... so I had $1,400 to bet with... great! Not so much... it wasn’t until after that I realized that I have to make $10,500 in bets before I am able to withdrawal any of my winnings!!!! Yes.. $10,500 in 15 days!!!! Stay far, far away from this “promotion”
Online Casino
by sdnugget on 2021/04/27 19:27
The only time I’ve hit anything big was in the beginning of a promotional deposit match, in which I had to play 25X the deposit amount in order to withdraw any money. Have yet to hit anything significant in the casino without strings attached. Most likely a scam, save your money people. Hopefully a lawsuit will be starting soon on the very sketchy slot machines.
Slime
by buldog2700000 on 2021/04/27 19:02
Complete joke. To my knowledge online gambling in my state is perfectly legal. I us many other apps and sites. They took 20 from me and forced me to use their bonus code which you should never do ever. They can keep the little 20 dollars just a sad sad way of doing business for 20 bucks lol. Glad my company makes enough money i dont have to fish scam for 20buck.
Sad but true
by Oesterjm on 2021/04/26 23:17
Like others, I too have experienced random lock outs and games that stop and don’t function! Winning rates have been dismal.
Brutal - random number generator (yeah right)
by Ttttticked on 2021/04/24 20:26
If there truly is a random number generator it is soooo in favor of the house. I played 100 spins 5.00 per spin on volts and bolts. In 100 spins (500 dollars) I got the bonus game ONCE...and not ONE time did I get free spins!!! Wow I did a test on blackjack - 100, 1.00 bets -71 times I lost or surrendered bc he had 10 or ace showing -58 times dealer had a 10 or ace showing on opening card(that’s ridiculous) -27 times there was only 1 card that could beat my hand and dealer received exactly that 1 card -dealer had blackjack 19 times, I got it 6 times I know no one at MGM reads these and it’s auto response, but for any person who’s thinking of playing, just a heads up!! And NO, I don’t expect to win all the time, but once in a while would be nice and so would a level playing field
Unable to withdraw winnings
by Thuggfhvtgbcgffg on 2021/04/24 10:21
Any other casino app is better than this. So I guess if you deposit money through a MasterCard you cannot withdraw you’re winnings into that account and there are a total of 5 different ways to withdraw money I was unable to use 4 of those the only one that works is going to mgm and talking to someone to get the cash I talked to support and they where rude and more or less useless the only way around this is to make a PayPal account and make a deposit witch I can’t immediately withdraw until I turn that into winnings I made a deposit the same day and every option still tells me I must have made a deposit with the preferred method in order to withdrawal my money that way. I would highly recommend draft kings it dosnt crash they have great support and I always win more through them as well Any mobile casino is preferred over this they try an make it so hard to keep any money you win they want you to zero out so this isn’t an issue and if you look up this issue it is widely known I’m glad I didn’t make a big deposit like I wanted to initially.
After spending over 5,000 they closed my account 25.00
by mgm money goes missing on 2021/04/24 02:16
I have over 20,000 point which is like spending 20,000 dollars there and they closed my account for 25.00 which they ended up taking from the account t they say they could not verify! Please go else where! They will take your bonuses, and when your points high they will close you account! Go to Motorcity! They are for Black people as well they don’t discriminate!
Yes
by Rickyg420 on 2021/04/23 17:04
Thank you for making me feel like a winner
Don’t play this app
by Radii98 on 2021/04/22 01:44
Just play draft kings or fanduel its way better then this laggy app
Save your money
by jarrbonte on 2021/04/22 00:43
App was good when it first came out, you could win some money to be able to keep playing. Now you don’t even get bonuses! Think I’m going to keep my money in my pocket and delete the app! Good luck to anyone who uses this app
Best in Michigan
by Chrispy1971 on 2021/04/20 18:10
I have all the online casino apps available and nobody is doing like MGM. They have the best games for casino out of all the apps. I don’t do the sports betting so I can’t rate that but as far as casino games and actually winning money and time it takes to get that money no one is even close. Multiple promotions everyday. I really can’t say just how far above MGM has risen above the competition. They seem to have put some thought into their app where the others just through something together as quick as possible. I probably would find some bad things to say if the others weren’t so horrible. I’m sure you will agree win or lose MGM is a far superior app.
The Best
by jwk1960 on 2021/04/19 13:41
This app is great. Lots of fun
Bonus is a lie!!
by MisterNerd01 on 2021/04/19 11:26
Deposit bonus is bunch of crap. You have to play through it all before you can withdraw even your initial deposit. A number of times I might add. Would have never placed any deposit had I known about it.
Love
by AnnLes97 on 2021/04/19 03:48
Love it great casino
MGM best casino
by amillionncash8 on 2021/04/18 23:18
One of the best online casino.
Clumsy
by RelicTheMan on 2021/04/17 13:58
Clumsy and slow
Fun stuff
by JND6969 on 2021/04/17 03:29
Enjoy this ap when it comes to online gambling
Location
by hlthom on 2021/04/16 14:43
Way to often it will say I can’t play because I’m not located in the right area, when I have sat in the same spot the whole time, IN THE RIGHT STATE, Michigan!
Best casino app
by Trish123321 on 2021/04/15 13:09
I’ve tried multiple casino apps and this one is by far my favorite! There is a larger selection of games, far fewer problems/crashes while playing, and they offer more promotions that give you an opportunity to win free money every day!
Addicted is putting it mildly.
by mrspaulasmith on 2021/04/15 05:54
It absolutely love this app. The games are awesome (for the most part) and payouts are huge! Sometimes, lol. Love it!
THIS IS A SCAM!!! Don’t used them.
by Matthew Wilson-Reese on 2021/04/13 23:53
I have played over $1,000 today. Guess what I won nothing. I have went to multiple games. Haven’t won nothing. $10, maybe $20 here and there. Then the app keeps crashing and the games keep kicking you off them. The app is a scam and you will not win nothing. Some of the apps won’t even let you go to them. It just keeps spinning and spinning and say general error. How can you play $1,000 on multiple slots and not win $100 $200 on nothing at all. DO NOT USE THIS SCAM APP. They also save your cards. So even if you delete it off the app they still save it. When you try to do a withdrawal it will try to send your money to a card you don’t even have anymore. Hint the reason you deleted it. But they want you to use your money back on there app. So it will fail and be back on the app. This app is a big scam. DONT USE THE SLOTS!!!!!!!!
Account
by suave381 on 2021/04/13 23:27
I log out and can’t log back in
Horrible customer service
by MacysMadMom678 on 2021/04/13 22:35
I signed up, played some and stopped for a couple hours. Now I can’t log back in because they say my email doesn’t match my account info and log in with my original email. I walked away for an hour!! Pretty sure my email didn’t change. I keep receiving the same email saying “enter the email you entered when signing up!” Meanwhile, they have my $$& in an account I can’t access. CHOOSE ANOTHER APP!
Total scam
by mickey2324453 on 2021/04/13 22:04
When you make a deposit and then get a matching bonus you can’t withdraw your money until you play 15 times that bonus. So if you deposit 200 you can’t withdraw any funds including your initial deposit until you have bet 3000 worth. So in the end they get whatever you put in and your bonus. Scam
Get all your slots to download.
by rmotyl on 2021/04/12 23:10
Some of your slots don’t open and be more out front about how to collect your promos.
Live blackjack rigged???
by d-man1121 on 2021/04/11 21:59
Sometimes doesn’t feel possible how many tens the dealer gets,If you go back and look through your hands nine out of 10 time the dealer has A face card.And then when you do start winning it feels like a random computer player will pop up With a name with a bunch of random numbers and letters and mess the hands up. If you really think about it they scan each card for them to have a card counting AI computer is not out of the realm of possibility,Even if they only use half of eight decks AICould definitely figure out a 40/60 probability, well I could be crazy and be wrong something definitely doesn’t seem right to me
Awesome
by Supreme_wu on 2021/04/11 21:07
All great so far just having some trouble verifying my account
Easy way to enjoy making money
by Klouse89 on 2021/04/11 05:13
One of the best enough said !!
No money
by Demonte4747 on 2021/04/11 01:30
I’m waiting on the money I won !!! I finally won some money so I cashed out and there not paying out yet it’s been 5days don’t know what’s taking so long to get my money but they are fast to take the money!!!!
I like it a lot
by sauwciest on 2021/04/10 17:33
Love how it’s real money.
It’s ok
by meyoumwyoumwyou on 2021/04/09 20:41
I enjoy playing when it works. But most times there are no bonus or free spins after spinning forever.
Frozen game
by connieaugie on 2021/04/08 20:40
Careful betting too much. I was on a bonus and won quite a bit and still had 5 games left in game. They have horrible customer service and not good communication. Have been waiting a week now for them to do anything. Needless to say I won’t be depositing any more money in this app.
Bonus Beware
by Dont_Split on 2021/04/06 23:54
Every time you deposit, they offer to give you some type of matching bonus. Beware though, you can only use your deposit on slots and other crap games and can’t withdraw your money until you have played a minimum of 25X your original deposit. Skip their “bonus deposit matches”
Awesome slots
by Katie091393 on 2021/04/06 16:15
Love this Site!!!
Great app
by neil-12353 on 2021/04/06 15:33
Fun app to play and work well
Very reasonable
by 03131999999999997 on 2021/04/02 23:11
Love it!
MGM
by Low Gunn on 2021/04/02 16:56
Great Gaming site. Can’t complain about the daily free play either !
Absolute total and complete garbage.
by dakilla3641 on 2021/04/02 04:08
Signed up over an hour ago to make a deposit and get the free play and match, signed up and got logged out. Tried to log back in and it would not log in through my email, had to contact 24/7 chat, started chatting with a customer service rep who was absolutely terrible, hardly responsive and had to talk to 2 more reps in order to even get logged in. Finally logged in after about 45 minutes, and went to make a deposit through PayPal, again met with another roadblock. Even with funds directly in my PayPal payment was being declined. Tried contacting 24/7 chat again, spoke with 2 different agents, but if you leave the chat... at all, even if they take forever it automatically disconnects you from that chat. The first agent told me ‘you need to contact PayPal’ when it is NOT the fault of PayPal, saying as bet MGM never even prompted me to log into PayPal. And the second agent was at least trying, I expressed my frustration to the support agents and they did nothing. At all. So I quit. This app is slow, it’s designed by a 6 year old, and operated like it’s an 89 year old calculator. They could give me 10 grand in free play and I won’t come back.
It’s Hollywood with a mask
by Curt zechman on 2021/04/02 02:04
Same trash casino as Hollywood app had, deleting this crap app, it glitches as soon as you sign it have to click login twice. Garbage!
0 customer service
by newnickname2018 on 2021/04/01 02:10
So where to start? For about 2.5 years I have used MGM and borgata apps and after many, many , many issues I finally speak to a supervisor since 3 weeks prior I was told someone would be in touch. Well that won’t happen unless you call daily and ask. Once I did I explained that heat em up and star?? Both hit bonus then after few seconds screen went black and simply says refresh. This wouldnt be an issue but this is on top of over 200 screenshots of games logging me out, geo locator, and games simply not working. What did i get for this ???? A letter telling me my account is closed on all MGM gaming. I wasnt looking for compensation all I said to Mike the supervisor is I want to play my free spins on both games(screenshot) so it true and want to deposit into a system that is reliable and not scamming me... see this happens when you win free rounds always. Any way I hope someone from MGM see this and understands my frustration over the years and Im glad your solution was banning me. Now i have video, screenshots, live chat responses and emails loaded with everything to go to nj gaming and not the revelant team and finally can clear all of it off my phone. I hope people see this and realize how shiity your service really is.
Connection issues
by teoteoha on 2021/03/30 02:39
Issues with the blackjack connections! Taking too long to load.
Vouchers?
by OutE5G on 2021/03/29 21:28
It would be really awesome if the BetMGM app had a scanner for all of those loose change voucher tickets that I bring home from the MGM casino in Detroit,MI. Also, I wouldn’t have to wait in line to cash in my voucher... I could just add it to my online account... I understand there may be a security risk with fake vouchers but I'm confident that your development team can overcome and make this happen.... this means less money being lost from cash outs and a higher probability that your customers will dump their winnings into the BetMGM app.... I am curious to see which company will make this feature available 1st🤔
Not good
by freddie1998 on 2021/03/29 03:15
Much prefer Michigan lottery app. This app has cool games but I’ve only been able to cash out one time much better luck on Michigan lottery.
Garbage Bonus
by WJAR89 on 2021/03/28 03:39
Their bonus structure is garbage. Got a $5 bonus for signing up (not the $25 promoted...) and it had a $125 play through requirement. Higher than FanDuel & DraftKings, but not too outrageous if you’re having a good night & get on a run. BUT, apparently BlackJack is only counted at 10%. I had bet $19 and it said I had played through $1.90 of the $125 required. So it’s actually a $1,250 play through to withdraw any winnings from my $5 bonus. Oh, and the bonus conveniently can only be used on BlackJack. Not to mention the app has crashed constantly this weekend, and kicked me off today giving me a cease & desist notice for not being in a legal state...20 minutes into a session where I hadn’t moved from my chair says location was approved. The BlackJack app is nice, but I’ll be deleting this app & sticking with DraftKings Casino.
Worst casino app
by nikki1177 on 2021/03/27 01:49
Hands-down the worst casino app. Make sure you read the fine print because how much you have to play in order to get your bonuses is absolutely ridiculous! No other site makes you play 20 times or 30 times the amount you deposit plus the bonus they give you in order to get anything. Constant glitches where it’s pulling you out of the game taking you back in pulling you back out and taking you back in and in the evening it’s always extremely extremely slow. I’ll take fan duel any day!
Scam
by what a joke 89 on 2021/03/26 23:46
They took $300 out of my bank account without my authorization I canceled my card shame on them
MGM is the worst online casino
by stingreaaaa on 2021/03/26 13:51
Every hand of blackjack the dealer pulls a 20 or blackjack and you get bust cards the whole time. There is no winning unless you hit 21, I blew through $600 and lost all but maybe 2 hands very ridiculous worst online casino there is not remotely close to fair and if you deposit money you cannot even use it for sports gambling if you have an active bonus you didn’t know about... very disappointed will not be spending anymore money on this one.
Unfair play
by Ajmeigs on 2021/03/25 23:38
I absolutely would not recommend this app. They claim they are a fair play website but there’s no way. 7 reds, 2 greens and then another 3 reds on the roulette table. Give me a break. I’d give it zero stars if I could. Absolutely rigged to take your money.
Terrible App.
by Brew Dude on 2021/03/24 16:25
Could not even get past the log in screen using the same log in I use on the website. Once MGM got their act somewhat together, I was able to access the casino app. Unfortunately the app is very slow and frequently looses location which disables the gaming. You could learn a lesson from Fanduel!
No bonuses they promise
by thebrz2021 on 2021/03/23 10:09
Started out with a deposit bonus and played quite a bit. Won some decent money and then after the initial period, didn’t win a single thing. Asked about my promo money and then was made to feel like a liar for saying I didn’t receive it. Asked to provide a screenshot of when I deposited the money with the promo code. Why would anyone take a screenshot of a deposit with a promo code used? The chat agent was very rude when trying to rectify things and disconnected before I could reply. Hopefully others have better luck.
Yes and no
by Farm Everville on 2021/03/23 00:03
I love the selection of slots, I like the app itself. I like that they have different challenges and promos daily.. Things I don’t like.. 1. If you don’t set a limit they apparently set a limit for you and then so not inform you they did so, then you get locked out and are unable to play. For DAYS..weeks on end. And ironically right in the middle of working on a bonus.. convenient for them of course. 2. The app logs you out often! If you leave one game to go to the next or to deposit.. you’ll more than likely have to log in again. 3. Some of the games lag badly, especially the new “high 5” games. 4. Their online customer service is not helpful at all, chat or email. Took me 3 days of chatting and email attempts to get an answer as to why my account was locked.. see number one for the reason why. Not to mention because they set this limit without my knowledge or consent.. I’m now locked out of depositing anything to play for the next two weeks. Inconvenient for them and for me! 5. Once you’ve played a game for awhile it’s like the game stops working .. in the beginning you’ll get bonuses, free spins ans so on.. and I’m not talking an hour or even a day.. you find a favorite and okay it often through out the month.. after awhile that game does nothing! Of fact I found myself picking new games to play on purpose knowing they would pay out because I hadn’t played them before! And sadly it worked.
don,t take bonuses
by cashman234569 on 2021/03/21 21:07
bonuses you have to play to much to. earn them, site is well done, games are technically the best
Don’t do it..
by gggggghftv on 2021/03/21 20:22
Takes your money easy.. Does not let you withdraw winnings!! No help from customer service they just beat around bush..
Horrible ripoff company
by draft king is way better on 2021/03/21 14:58
Has no problem taking money out of account. But makes it impossible to withdraw your money back to your account. I only gave it one star because it wouldn’t let me leave it blank.
Opinion
by TheLegendary187 on 2021/03/21 03:12
Should have better options to claim winnings
Great.
by nontvrevolution on 2021/03/20 22:04
This casino online is great. I am happy. Awesome!
Withdraw
by jah_uniquee on 2021/03/19 13:05
I’ve been winning when I go to cash out it’s not letting me cash out my winnings talked to support & said they can only give back the money I deposited don’t download this app you win just lose your money because you can not deposit your earnings
Not a complaint.
by whitesnoop19 on 2021/03/19 02:24
Just wanted to say how awesome/useful this app has been!! Keep it up over there!!!
Sports
by fuwicuiwigici on 2021/03/18 16:16
Easy to use
Casino
by Andrewda_oneboii on 2021/03/17 17:01
Great games
fun
by els43 on 2021/03/16 23:41
Fun to play all the different options that are available summer really challenging and some pay off big so Harley can go wrong playing on MGM it’s BetMGM casino
MGM Grand Really Win
by Bigwinnwr on 2021/03/16 19:25
I had the Michigan lotteryApp for years and they tell you the truth they stole and rob for me as much as they could but MGM grand is really a pay out try it you got to think about it to you got a put some money in to win big I have one over $500.07 times in one month betting $10 they got the best slot they got thousands of themGraphics are 100%
This site is garbage
by Jakeicr on 2021/03/16 14:17
Freezes up constantly , takes 3-4 times to make a bet because the app is so glitchy . I clicked on a link to use a free promo bet, they used money out of my account instead and refused to fix it! Go to DraftKings or FanDuel , much better apps and better customer service
Not good payouts
by Hdjxjxkxbdbsji on 2021/03/15 23:07
Decent but hardly any winnings Ino it’s gambling but should be a little fun.
I love mgm
by mboo0620 on 2021/03/15 10:09
The way it’s set up is better then any other Casino !
Love it
by Tezdiddybop on 2021/03/15 06:02
I love the mgm app won $100 on the first night I’m amazed
Trash
by Bigscamfish on 2021/03/13 12:18
Casino software is trash, games don’t load, slots don’t load and this is a real money site? I’ll be calling the state of pa today because this is a joke. Sound doesn’t work what is this 1990? Absolutely terrible gaming experience Mgm should be ashamed they put their name in this trash. Nothings changed, support is oblivious to an app that doesn’t function, incredible this piece of trash is allowed to handle real money.
verification
by rileytuebe on 2021/03/13 03:06
still didn’t get verified but i like that app
You’ve got to try this
by noodleshredder on 2021/03/12 13:47
It’s the best online play I have found
Stole money out my acct
by do131 on 2021/03/11 14:38
Mgm randomly took 200 out of my bank account and I emailed support and no response yet. I emailed 2 weeks ago and the chat help told me they would respond within 72 hours. I deleted my account and had to cancel my debit card. I last played in December and that was another ordeal. Will never use mgm again.
Best betting app ever
by kidjay992 on 2021/03/11 01:34
The best app that Was ever made thank you MGM casino
Rigged Games and Algorithms
by RitaS615 on 2021/03/11 01:28
I have spent well over $1-2K and never won on any slots, blackjack or other casino games. The algorithms on here are guaranteed to make you lose. I though l’d try this out rather than go to the casino during a pandemic.... seems like MGM just found a way to profit on their losses during the shutdown! Don’t waste your time or money!
Functionality not the best but good games.
by Spagirl97 on 2021/03/11 00:15
It’s confusing and
The best games ever
by clara1stylist on 2021/03/10 21:12
I love it
Worst Slot Odds
by ErickMichigan on 2021/03/10 18:45
MGM has to have the worst slot odds I have ever played on any app. I have gambled at least $200 - $300 over the last month or two. Not once have I hit anything small or significant. My hit range was between .04 - $3.00. Never hit anything to keep playing for awhile. I am not expecting the jackpot, but MGM doesn’t pay anything to sustain play for even 15-20 minutes. I recommend going and playing in person when you can. You might as well just give them your money and then delete the app. Your not going to hit anything worth while, or even hit small wins to play awhile. All this app does is take your money & piss you off!! Stay Away!!
Casino
by Hilzy10 on 2021/03/10 18:33
Unreal I love this app best casino you can ask for online!!
Best in Michigan
by Chrispy1971 on 2021/04/20 18:10
I have all the online casino apps available and nobody is doing like MGM. They have the best games for casino out of all the apps. I don’t do the sports betting so I can’t rate that but as far as casino games and actually winning money and time it takes to get that money no one is even close. Multiple promotions everyday. I really can’t say just how far above MGM has risen above the competition. They seem to have put some thought into their app where the others just through something together as quick as possible. I probably would find some bad things to say if the others weren’t so horrible. I’m sure you will agree win or lose MGM is a far superior app.
Nothing but problems
by jwiwdhkw on 2021/03/05 12:44
I have had nothing but problems since I joined. I made my first deposit of $25, but the app placed me in Michigan while I was located in Pennsylvania. Contacted support, took 3 separate conversations, and they said they would delete my Michigan account, and refund the $25 since they couldn’t transfer it to my Pennsylvania account and that their “relevant team” would take care of it. Well they deleted the Michigan account and now have no record of my $25 deposit, so I’ll never see that money again. Separate issue. I received a promo to bet $1 to win $100, and contacted customer service because I didn’t have the option on my account. They said my account was under a different promotion, however, if I placed the $1 bet and I won the bet, that I could contact customer service to have the promo changed to the bet $1 to win $100. Contacted support after the bet had settled, and they said everything was good and that it would reflect on my account within the hour. Next morning 10 hours later, it has not shown up on my account and I can’t seem to get ahold of anyone. If you’re in Pennsylvania and are interested in the online casinos and sportsbook, we have plenty of other options out there. I would stay away from BetMGM
Absolute total and complete garbage.
by dakilla3641 on 2021/04/02 04:08
Signed up over an hour ago to make a deposit and get the free play and match, signed up and got logged out. Tried to log back in and it would not log in through my email, had to contact 24/7 chat, started chatting with a customer service rep who was absolutely terrible, hardly responsive and had to talk to 2 more reps in order to even get logged in. Finally logged in after about 45 minutes, and went to make a deposit through PayPal, again met with another roadblock. Even with funds directly in my PayPal payment was being declined. Tried contacting 24/7 chat again, spoke with 2 different agents, but if you leave the chat... at all, even if they take forever it automatically disconnects you from that chat. The first agent told me ‘you need to contact PayPal’ when it is NOT the fault of PayPal, saying as bet MGM never even prompted me to log into PayPal. And the second agent was at least trying, I expressed my frustration to the support agents and they did nothing. At all. So I quit. This app is slow, it’s designed by a 6 year old, and operated like it’s an 89 year old calculator. They could give me 10 grand in free play and I won’t come back.
Yes and no
by Farm Everville on 2021/03/23 00:03
I love the selection of slots, I like the app itself. I like that they have different challenges and promos daily.. Things I don’t like.. 1. If you don’t set a limit they apparently set a limit for you and then so not inform you they did so, then you get locked out and are unable to play. For DAYS..weeks on end. And ironically right in the middle of working on a bonus.. convenient for them of course. 2. The app logs you out often! If you leave one game to go to the next or to deposit.. you’ll more than likely have to log in again. 3. Some of the games lag badly, especially the new “high 5” games. 4. Their online customer service is not helpful at all, chat or email. Took me 3 days of chatting and email attempts to get an answer as to why my account was locked.. see number one for the reason why. Not to mention because they set this limit without my knowledge or consent.. I’m now locked out of depositing anything to play for the next two weeks. Inconvenient for them and for me! 5. Once you’ve played a game for awhile it’s like the game stops working .. in the beginning you’ll get bonuses, free spins ans so on.. and I’m not talking an hour or even a day.. you find a favorite and okay it often through out the month.. after awhile that game does nothing! Of fact I found myself picking new games to play on purpose knowing they would pay out because I hadn’t played them before! And sadly it worked.
Unable to withdraw winnings
by Thuggfhvtgbcgffg on 2021/04/24 10:21
Any other casino app is better than this. So I guess if you deposit money through a MasterCard you cannot withdraw you’re winnings into that account and there are a total of 5 different ways to withdraw money I was unable to use 4 of those the only one that works is going to mgm and talking to someone to get the cash I talked to support and they where rude and more or less useless the only way around this is to make a PayPal account and make a deposit witch I can’t immediately withdraw until I turn that into winnings I made a deposit the same day and every option still tells me I must have made a deposit with the preferred method in order to withdrawal my money that way. I would highly recommend draft kings it dosnt crash they have great support and I always win more through them as well Any mobile casino is preferred over this they try an make it so hard to keep any money you win they want you to zero out so this isn’t an issue and if you look up this issue it is widely known I’m glad I didn’t make a big deposit like I wanted to initially.
App is buggy, casino is trash
by Legitimate777 on 2018/05/06 22:10
MGM was one of the best online casinos when they first entered the market. Over the past year they’ve continually gone down hill. They used to offer generous amounts of bonus money. The wager requirement on bonus money and deposit matches used to be 20x the amount of bonus. Now they switched it to “points” which when you calculate it out, it is a 30x wager requirement! And that’s if you are only playing non progressive jackpot slots. Table games are even higher requirements. RIDICULOUS! Aside from their ridiculous bonus playthrough requirements, the app itself is trash! It CONSTANTLY crashes in the middle of games. Quite a few times I just lost the money and never even got to see the spin, even when I reloaded. I’d say once every 15 minutes, id have to completely close the app and log in again to play. Overall I’m done with MGM. I’d recommend virgin, Tropicana or caesars if you want to play online in jersey. Stay far away from MGM, they are one of the worst out there right now!
Worst customer support and service
by rincent32 on 2021/01/31 04:47
I have never had a worse experience with customer support in my life. No one helps you with anything you ask. Every answer they give you they say they need to escalate the issue I went months and months without a single response or help. They just shut down your account whenever they want with no reasoning or anything They don’t add the promos you are offered if the don’t work the first time. And then they will require you to jump threw hoops to get anything you should have recieved or wanted. Borgata casino bet mgm casino and party casino are all the same exact issue I am so upset that I lost access for no reason to the only app I thought I liked but after weeks now of my app being under review and no one knows why I gave up. Same thing happened to my wife and they dragged it out for months require more and more documents and her identity just so happened to them be stolen. STAY AWAY FROM BET MGM BORGATA AND PARTY CASINO APPS
No bonuses, free spins, etc.
by Luke 1771 on 2021/02/11 18:09
While the slots are very cool and almost seem identical to those in real life don’t be fooled. I quite enjoyed myself at first with the app, but after a while of playing the fun factor just kept going lower and lower. When you play several hundred spins on a machine and don’t even get so much as a single bonus, free spin, etc. then it really makes a person lose interest. I tested it out and did 100+ spins on 3 different machines and while I would win a few bucks here or there I was unable to receive even a single bonus on any of the machines! That’s the big difference between these machines and the real deal, at least in an actual casino even if the payouts are super small they know to give the players bonuses, free spins, etc. on the machines to maintain interest. The people behind these games must not feel it’s needed.
Opinion changes
by OfficerDoofy on 2020/12/21 14:57
I had a really rough start here but the last week or so this app has been really good to me. Overall about 3.5k in the profit after recovering my first weeks losses. Their withdraw procedure is confusing however. Every withdraw until last night has been in my PayPal within 6 hours of being approved.... now this one is now Also, the MGM exclusive games are brutal. They will roll 30+ dead spins then give you a 2.00 win before another 40 dead spins. But once they pay.... they streak... I suggest avoid them unless your bankroll can push 1000+ spins
Slots and Software is Terrible
by Gary Miles on 2021/02/08 06:34
I signed up for the first time and started and bought in for 400. I received a match play, however as I was playing the slots they glitch and stutter to the point that it is extremely distracting and disappointing. It is certainly not my Internet connection since I play on Parx, Fanduel and Sugar House. With that being said after lising 200 quick I could or the site would not let me cash out my other 200 remaining balance. It stated that I had to meet the requirements of the bonus rules and had to get to 6k in action. I wasnt looking to cash out the remaining 400 in bonus money just wanted to take my money remaining that I put on there. Well I couldn’t so you know the rest of the story; blew my money and the bonus. Stay Away from this site it is 2nd Rate and when I ran into the issue I couldnt even get a hold of support since they were unavailable. Again Stay away from this Site. Thanks Gary
THIS IS A SCAM!!! Don’t used them.
by Matthew Wilson-Reese on 2021/04/13 23:53
I have played over $1,000 today. Guess what I won nothing. I have went to multiple games. Haven’t won nothing. $10, maybe $20 here and there. Then the app keeps crashing and the games keep kicking you off them. The app is a scam and you will not win nothing. Some of the apps won’t even let you go to them. It just keeps spinning and spinning and say general error. How can you play $1,000 on multiple slots and not win $100 $200 on nothing at all. DO NOT USE THIS SCAM APP. They also save your cards. So even if you delete it off the app they still save it. When you try to do a withdrawal it will try to send your money to a card you don’t even have anymore. Hint the reason you deleted it. But they want you to use your money back on there app. So it will fail and be back on the app. This app is a big scam. DONT USE THE SLOTS!!!!!!!!
READ REVIEWS BEFORE DOWNLOADING
by BennyMillz on 2020/12/13 17:03
I failed to read the reviews and am really regretting it. I fell for the $1000 deposit bonus. Every bonus I’ve ever seen plays through the bonus money BEFORE your deposit money but nope, not this one. They use all of your deposit money before moving to the free play money. Then you have to wager $15,000 in 15 days to withdraw NOT ONLY ANY BONUS WINNINGS, BUT YOUR ORIGINAL DEPOSIT as well. Also, blackjack is only 10% towards that $15,000. So in other words if you play only blackjack you have to wager $150,000 in 15 days! Absolutely insane, there’s no chance I can do that. I realized that I missed catching this about 2 hours after I made the deposit, so I contacted them and asked if I could at least get SOME of my deposit back and they basically said “sorry, no.” I’ve never left a review on ANYTHING so this is saying something. Out $1,000 in a day because of this scam.
Deposit
by bigbenstruckone on 2021/02/19 14:39
I recently made a deposit it’s been three days now and they’re still yet to credited to my account I reached out to them several times through their chat line and email they contacted me back immediately and told me to send them a receipt and confirmation email of the deposit and I did that and since that point still not credit to my account nor have I heard back from them I’ll talk toTheir chat line 3 days in a row and they can’t do nothing for you but I tell you to wait for an email in the first person I spoke to says it takes about 24 hours the next person I spoke to says it takes 24 to 48 hours next person I spoke to said 24 to 72 hours in the last person I just spoke to said 35 business days I feel like a victim of theft but will keep updated fixing to reach out to the gaming commission they shouldn’t be allowed to do this hold your money
0 customer service
by newnickname2018 on 2021/04/01 02:10
So where to start? For about 2.5 years I have used MGM and borgata apps and after many, many , many issues I finally speak to a supervisor since 3 weeks prior I was told someone would be in touch. Well that won’t happen unless you call daily and ask. Once I did I explained that heat em up and star?? Both hit bonus then after few seconds screen went black and simply says refresh. This wouldnt be an issue but this is on top of over 200 screenshots of games logging me out, geo locator, and games simply not working. What did i get for this ???? A letter telling me my account is closed on all MGM gaming. I wasnt looking for compensation all I said to Mike the supervisor is I want to play my free spins on both games(screenshot) so it true and want to deposit into a system that is reliable and not scamming me... see this happens when you win free rounds always. Any way I hope someone from MGM see this and understands my frustration over the years and Im glad your solution was banning me. Now i have video, screenshots, live chat responses and emails loaded with everything to go to nj gaming and not the revelant team and finally can clear all of it off my phone. I hope people see this and realize how shiity your service really is.
Find Another Online Casino
by CBEC Girl on 2020/12/19 17:56
If you ask my husband he would say I have a problem with casinos. Funny because my passion is reviewing casinos both playing in different states at the casinos and online. I have played in many casinos and have played online as well and I have to say, MGM is by far the worst. The games crash in mid-spin and while you are in a bonus game play. I had a bonus 10 free spins in Fortune Coin and right in the middle of the free spins the game crashed and I lost my winnings. I have seen some reviews complaining of this but like everyone else, you have to try it because everyone’s experience is different. This is just one casino online I would have to agree with others, its horrible. I would suggest not wasting your time with this online casino and move onto another. Sorry MGM you lost my vote and business!
Fast and responsible payout. Good variety and great player bonuses
by Illadelph solo on 2021/01/01 11:19
I like the way they set up the payout. Once you withdraw you can't cancel, I like this as I've had my winnings whittled away on other apps( depends on your own self control as well). It is superfast, like 2 hours fast. Had the money in my PayPal quickly. I've played unibet( fast payout but glitchy app), parx( no good incentive bonuses), draft kings( ok app but payout is sporadic, can be 2 hours or 2 days. Had an issue with some of their fees) and live casino( fast payout, no sportsbook or live games). Mgm is doing it right.
Complete and utter SCAM
by no longer customer on 2020/04/12 02:44
4.4 rating!! Haha ..Made an initial substantial deposit off the illusion that a 100% match was offered... deposit $$&, no offer available. After talking to customer reps after MULTIPLE calls, was finally told that the bonus was only credited after I bet 7x the amount that I deposited yet that was never shown in the details! Many other sites offer the deposit match immediately. Of course I played through my amount extremely quickly with zero wins and was never even able to obtain the bonus funds! SCAM!! Also, within the hour I played it, it crashed at least 5 times and I had to log in continuously. Go to Caesars’s or Golden Nugget! Much better and straight forward. I will never bet another penny of this BS site. You just lost what could of been a good customer.
Garbage Bonus
by WJAR89 on 2021/03/28 03:39
Their bonus structure is garbage. Got a $5 bonus for signing up (not the $25 promoted...) and it had a $125 play through requirement. Higher than FanDuel & DraftKings, but not too outrageous if you’re having a good night & get on a run. BUT, apparently BlackJack is only counted at 10%. I had bet $19 and it said I had played through $1.90 of the $125 required. So it’s actually a $1,250 play through to withdraw any winnings from my $5 bonus. Oh, and the bonus conveniently can only be used on BlackJack. Not to mention the app has crashed constantly this weekend, and kicked me off today giving me a cease & desist notice for not being in a legal state...20 minutes into a session where I hadn’t moved from my chair says location was approved. The BlackJack app is nice, but I’ll be deleting this app & sticking with DraftKings Casino.
Let’s you win initially and then cleans you out... STAY AWAY!!!
by Gristovs on 2021/02/21 21:11
I was playing the black jack... it lets you win initially to hook you on it and then series of bad beats will kick in to clean you out...I think it’s programmed to change the cards based on your bets... it will let you win a small hand but any larger bet is gone... it was comical as I could predict ahead of time. E.g on a $20 bet I have 20 and dealer has 6.... feeling good right? Then 7 comes in and followed by 8 to a total of 21 to take away that good feeling... then you place $2 bet and you get a black jack... bump the bet to $20 you get 10 and 5 against face card and of coarse draw a face card... that’s pretty much the pattern... pretty dumb on my end for playing this as I wasted lot of money that I won on their Sportsbook... hopefully others won’t fail for it...
Rigged
by Joeyvinny55 on 2020/08/17 04:55
MGM is a bunch of thieves just like their political hack CEO. You get a bonus round and the app freezes then it doesn’t even give you the bonus upon restart. That’s one game. On another I went 33 spins without even winning a penny. Don’t waste your money. Don’t believe the hype either about big jackpot winners. It’s all fake news. Negative 10 stars for these thieves. They’re trying to get back the money their bs casinos lost during Covid. Don’t make a single deposit you might as well burn the money. MGM Casino is garbage.
SCAM
by Superstacey23 on 2020/01/25 06:40
to say this is a scam is the understatement of the century. of course, zero issues, zero “investigation” and not one iota of a delay to take your deposit. i am now in my ELEVENTH day of trying to cash out a withdrawal. i have uploaded multiple documents. you can only speak to customer service, who has no communication ability to speak with their “investigators” and find out why it’s not being released. i have sent countless emails. called virtually every day for the past week. they have absolutely no grounds to investigate my account. then to add insult to injury, the withdrawal suddenly reappears several times in my gaming account, like all they want is to frustrate you into gambling it away so they don’t have to pay. i’ve never seen anything so egregiously conniving and underhanded.
Vouchers?
by OutE5G on 2021/03/29 21:28
It would be really awesome if the BetMGM app had a scanner for all of those loose change voucher tickets that I bring home from the MGM casino in Detroit,MI. Also, I wouldn’t have to wait in line to cash in my voucher... I could just add it to my online account... I understand there may be a security risk with fake vouchers but I'm confident that your development team can overcome and make this happen.... this means less money being lost from cash outs and a higher probability that your customers will dump their winnings into the BetMGM app.... I am curious to see which company will make this feature available 1st🤔
Complete Scam
by Jeffrey Dejesus on 2021/05/02 10:25
Thought I would give it a fair shot before I wrote this so over the course of 4 months 6,000$ later can count on 1 hand how many slot bonuses I Hit, Blackjack you have a better chance playing the lottery...At least other casino apps let you win here and there this app is a complete disgusting excuse of a gambling app stay away from this do yourself a favor do DraftKings or another app this is horrible !
25:1 and Unprofessional Dealers
by Sssss Customer on 2021/03/08 14:36
MGM Grand app. Is the worse; a dealer tried to have people fight on infinite; then when I tried to report it; customer service drops your service or clip u off!! If you get any money match or bonus; it 25:1 to clear the money!! You have to play $1 , 25 times to get $1 crazy!!!! Rivers in PA is a smaller casino but muchhhhh better!! MGM debits your money out but never fully take it and it bounces back in your account; even when it’s debited!!! Your bank account will be everywhere with amounts popping back in; then they resnatch it back whenever they want!!! Play 10:1 or better at Rivers in PA; or another place; but MGM is Slumping!!!!‼️💯. Factssss!! They don’t give you much of nothing; like other casinos; very greedy casino‼️‼️‼️‼️‼️‼️
Crashing
by Kg8719 on 2020/04/06 07:17
Why is it that after 15 minutes my app always signs me out? Especially during a wager? I find it a little suspicious how they sign you out during an active wager for no reason at all. Placed a bet today, they signed me out and the bet won. However, since i was signed out my bet was rescinded. Fix your app or you will lose players because you guys practice unethical casino practices. Signing players out for no reason during wagers is the same as kicking them off of the table during a wager then saying oh come back. Also, fix your location tracking because it takes me about 10 tries to even start a game because your horrible tracker thinks that i am not in New Jersey, when in fact I AM.
No fun losing money
by Never enough wins on 2021/02/21 16:26
I downloaded this app hoping to have some enjoyment but these slot machines are so tight I tried several could not even get a bonus on any of them if you win a little it takes back even more I am so done and I do not recommend this site maybe there is one out there that at least will let you play for a while Very disappointed
Review
by lipkefield on 2021/01/27 14:24
Too many confusing options in the left hand margin and listings on top of the screen. When I bet I want to simply choose from a few options: particular sport, straight bet or parlay. Your kiosk screens in the Detroit Sportsbook are simple—why not keep it that way? I don’t want to navigate through a bunch of carnival-type options. If you have Teasers available, I haven’t been able to find it. Although you offer 24/7 agent contact, your message states no one is available whenever I’ve attempted to ask a question. Fan Duel discusses Teasers in their TV ad—that may be enough to make me switch.
Terrible Marketing
by Moustache Wax on 2020/09/11 23:26
Marketing calls me from their number and proceeds to tell me that they are giving me $20 free play for the new live dealers feature games. I did not receive the free play when I logged in and re downloaded the app. So I contacted customer support and they called me a liar and said no one ever did such. What I assume happened is one of two things, the first being they pay marketing reps to get people to play so they lie to customers just to get people to login. Or they don’t pay the reps and are just trying to lure me on the app again because I haven’t logged in for a while. Either way it’s ridiculous that you have the audacity to waste someone’s time like that.
Disappointing
by Monassehtutu on 2021/04/30 05:00
It’s not worth it. I’ve put about 500 dollars in. I’ve only cashed out once for 80 bucks. I know it’s not always your day at the casino but their promotions are useless. Just go spend money at an actual casino you get no rewards for spending money on these online casinos. If I bet that much at my local casino I’m getting free play. Real free play. They give you free plays on starburst where it’s gotta be rigged. 120 something free spins at 10 cents in the last month and I’ve gotten about 4 dollars out of that. They made these online apps for us ppl that love gambling. The people that keep their casinos alive. But they’re just taking advantage of us. Stay away.
Great app, love it but...
by leese1109 on 2021/05/08 20:12
I love this app. I hit a good amount of money off this app but after playing this for over a month, they set a limit on my account. I was not able to play for a week or 2, possibly longer. I never set a limit and I tried to contact customer support via email and it took days for them to respond. They see I never set one up but suggest I delete the app, turn off my phone and reinstall. So finally after weeks, I got to deposit money but only one time and then I reached my limit AGAIN!
Rip off
by mtammym on 2021/02/13 09:59
Don’t trust this app! They’ve taken over $100 out of my bank in deposits I’ve never made! They caused my acct to go negative twice! I sent them proof even going by their own transactions records vs my banks! They say they’ll get back to me yet never do and as of a day ago are still taking money out when I haven’t used my card in 6 days and for nowhere near what they’re charging!! I’m having it looked into and have to cancel my card and get a new because they refuse to fix it so I’m assuming they are well aware of what they’re doing!ive emailed them at least six times and never get a real answer! Total rip off! Beware!
Odds are too calculated
by Yalps on 2021/02/24 10:26
Especially roulette & blackjack. The feel of each game is boring & in no way close to an actual casino game. Yes you can win, although rare; the pure enjoyment of the game is stripped by the casinos odds. My recommendation, don’t deposit money just use the casinos free play to pass some time. Otherwise you’ll just end up wasting money & becoming frustrated. All such a joke
Doesn’t work
by Heatherm586 on 2021/02/22 00:54
How in the world does this app have any positive reviews? I can’t even play a game, because every time I try the connection is lost. Many people on Twitter say the same has happened to them, and apparently I’m lucky since my connection is lost before I ever join a table—some are losing connection during a hand and losing money in the process! I have strong internet and have no problem with any other gaming sites, just this one. I also didn’t receive the bonus I was promised, and no response from customer service. Lots of sites are out there, so just pass on MGM altogether if you ask me.
Horrible everything
by Knason07 on 2021/02/15 13:13
Everything from customer service, casino and sport book is just plain horrible. Customer service will make you feel as if children all run the app. The casino is down 90% of the time with any promotions they have for free spins just doesn’t work. You email them and they don’t even answer anything you complained about. I’d stay far away from this app until further notice. DraftKings and FanDuel are 10-20x Better in all categories. You would think a big name in the gambling business would have there stuff together but it’s the complete opposite.
Bonus Beware
by Dont_Split on 2021/04/06 23:54
Every time you deposit, they offer to give you some type of matching bonus. Beware though, you can only use your deposit on slots and other crap games and can’t withdraw your money until you have played a minimum of 25X your original deposit. Skip their “bonus deposit matches”
Bonus Programs Irrelevantly Beneficial or Generous
by Eric D Storey on 2017/12/13 06:02
The bonus promotions on this site are rigged to mostly require a large deposit, for a minimal reward of free play (which requires a large play through). The daily bonus, which offers the chance to win either these deposit bonuses, points, or FREE PLAY Outright (no deposit but play through to release the money won) offers the latter only about 5% of attempts. Unfortunately, this structure has changed drastically since October 2017 when FREE PLAY outright and points were given about 90% of the time. Basically, the site has become much less generous (Cheap).
Very Smooth
by cceithing on 2021/02/27 19:00
BETMGM has the better location confirmation app, one and done. Another betting app keeps asking for your location every time you make a selection, then tells you your location failed. Very frustrating. BETMGM has great slots and lots of table games. Also, the buy-in is not as high as others. Smart thinking.
Don’t waste your time, go to a real casino
by greta van feet on 2021/03/09 02:42
It’s laughable how nonexistent the payouts are, but I guess they have to compensate for all the money going out on sports bets somehow. The habitual patterns of the way the roulette wheel hits depending on your bets is entertainment in itself. I’ve played long enough now on the app and at real casinos and it’s borderline comical how this app passes gaming commission standards. I do like how the play+ operates though. It makes it super easy to retrieve your winnings (if you’re lucky enough to ever finish up more than $10 from where you started! Lol) Waste of time and money compared to physical casinos.
Bugs in the app
by marqass420 on 2021/01/23 15:22
It could be because it’s just new, it could be just that many people trying to use the app at once, but more then once I was kicked out of a game. Not then once it could not verify my location. More than once it locked up in the middle of a game while I was on a roll. I hope it was just a glitch and not some funny Business. All and all I had fun but it is a little wired every time I start winning to much the game play slowed down.
Still pretty buggy
by My slots rule on 2021/02/27 17:59
Half of the games don’t work at any given time and after about 20 minutes of play most games will stop working and kick you off. I like that this one has more available games than WynnBET but they’re useless if they don’t work or bug out. WynnBET has been more stable overall. I’m sticking with it.
Shady app so play with your own risk
by amilio01940 on 2021/01/25 16:35
When you try to cash out on sports betting at times it won’t let you even when you do have the option to do so, and at times it’ll switch up your cash out amount. Other little things about the casino is you are playing a computer and i don’t know what the odds are in getting 4 8s back to back on a split on blackjack but I’m sure it’s very slim and just for them to get a 17? It’s very shady to me
Worse site EVER
by ringgold47 on 2021/01/24 01:12
Do not use this site. I repeat DO NOT USE THIS SITE! It is the biggest scam of all online casino sites. In order to receive your 100% match, you must wager $1500. Let me repeat again. You will need to wager $1500 in order to get your free $100 bet. Stupidity. On top of that you don’t even get 100% credit for your wager on blackjack or roulette. Only 10%. I reached out to them and asked them to just take back their 100$ bonus which they did but also took my $140 that I had won. DO NOT USE THIS SITE. There are so many better ones out there. This company should be ashamed of itself.
Don’t waste your money and time
by Izaura on 2020/08/02 06:39
Unfortunately, I went by online rating (which probably is fake)... Deposited $$ got bonus $$ plus $25 (for that thank you, done as promised)... Within 10 minutes all is gone. I didn’t bet crazy (a minimum, to test waters) - around $2.25... Won 4 times $1.60 and one time $17. That’s all! What a joke! With such “success” rate, my desire to play in this casino has completely gone.... Will never come back! I’m writing this not because I lost and feel bitter (thank god, i deposited an average amount of money) but because other should know what to expect.....
Worst casino app
by nikki1177 on 2021/03/27 01:49
Hands-down the worst casino app. Make sure you read the fine print because how much you have to play in order to get your bonuses is absolutely ridiculous! No other site makes you play 20 times or 30 times the amount you deposit plus the bonus they give you in order to get anything. Constant glitches where it’s pulling you out of the game taking you back in pulling you back out and taking you back in and in the evening it’s always extremely extremely slow. I’ll take fan duel any day!
MGM is the Best! 5 stars.
by BetUnfair!!! on 2020/09/13 19:11
I just have all my paychecks deposited right into their account now and tell them to keep it. What’s the point of gambling it when I can just give them the money. It makes it so much less stressful that way. It’s really convenient! I sold my house and just wrote them a check too. It’s really just better for both parties that way. I mean hey, why let them take everything when you can just willingly give it to them and not even gamble it. Have FUN. I know I do 😁
Over it!!
by JLL6464 on 2021/05/02 02:19
With all these betting apps and different ways to bet you would think you guys would keep up? Locking me out as I’m betting then getting different odds of what your we’re supposed to get? Let’s not even start on how you have to withdraw your winnings took me almost 3 weeks to get them you take your money instantly. But we as customers have to wait? 3 to 7 day maybe 3 weeks. I’m positive other sites will enjoy my money!!! Your apps just like your casino a JOKE!!
Terrible customer service
by GamWV on 2021/03/06 18:01
I have needed to contact customer service several times regarding different issues ( withdraw, app freezes, promotional balances) the phone system is never working the chat is slow and they always end up reverting me to email which again takes 24-48 hrs for any response. There withdraw process is horrible... 5 days to receive any funds back but they take ur money quick as day... I advise to stear far away from the use of this app if your expecting to return any winnings or have smooth error free play.
Doesn’t let you win
by ArupDeb on 2021/02/12 10:35
Had the worst time and won’t ever use this platform again. Over the course of one week I lost over 10 thousand dollars in blackjack roulette and slots. Blackjack dealers always have a ten and always makes a hand with a bust card. When you bet heavy they win and when you bring it down they will let you win here and there. When you’re new it becomes addictive with gambling in the palm of your hand but for gamblers they should create some kind of limit so they don’t loose all their money like I did.
Freezing
by JacqueB21 on 2021/03/03 17:41
My game froze and it’s stuck mid bet. I have done everything to trouble shoot. All it does is bring me back to the same hand then give me an error message. I reached out to support and they said they will look into it. Meanwhile I can’t withdraw my funds or play. Previous to this I made a withdraw and it is going to take at least 3-5 business days to process before I receive my funds, which is just ridiculous. They have a lot of bugs to work out! They need to remember they are dealing with actual money.
Rating Trends
122,171,140,96,98,117,133,93,118,108,104,121,124,96,111,117,94,91,122,103,107,98,102,98,110,97,69,76,101,96,84,77,102,101,98,103,87,80,104,80,94,86,113,95,78,72,84,80,79,96,73,64,71,62,88,66,84,70,74,54,62,71,93,69,75,81,52,58,74,78,86,38,104,99,60,74,84,71,69,60,84,94,79,84,86,84,60,68,72,57
All Versions
4.0
16,849 total
 5
13,692
 4
1,928
 3
715
 2
125
 1
389
Current Version (20.07.03)
4.0
16,849 total
 5
13,692
 4
1,928
 3
715
 2
125
 1
389
Version History
More...
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App name
BetMGM Online Casino
Description
The Las Vegas casino experience has arrived in New Jersey! With BetMGM Casino, the Vegas experience is now available anytime, anywhere - including all your favorite games like slots, poker, blackjack, roulette, and video poker. All the games you love from Las Vegas' premiere brand are at your fingertips, in one real money casino app, no matter where you are in the states where real money gambling is legal! There’s never a dull moment with BetMGM Casino. It’s safe, secure, and most importantly, a lot of fun. Download our app and get in on the action today! Features: • Huge jackpots awarded daily • Exclusive games you can’t find anywhere else • Over 300 games available on mobile • Live dealer card games • Easy no hassle banking Not only that, but BetMGM Casino is completely safe and secure, and your information will never be shared with any third-party vendors. We have support on standby 24/7 to make sure you have a seamless experience. If you or someone you know has a gambling problem, call 1-800-GAMBLER. Must be 21+. Additional terms and conditions apply.
Bonuses
by jamesawwdir on 2021/05/13 23:52
Gameplay is amazing and so is the selection. The problem is the bonuses are horrible. I spent a considerable amount of money in 1 week on this app and I received a $2 bonus. That’s like a slap in the face when I can play anywhere else and receive much better bonuses.
Beware of theft
by papasaba on 2021/05/13 03:39
I literally have screen shots of mgm withdrawing money from my account but refusing to let me withdraw my winnings & refusing to correct the problem or willing to accept the screen shots of my proof & they will also personally send you on a losing streak to take back what you won...Straight con mgm app is & if your smart you will not use this app.
Betting
by silver chopstick on 2021/05/12 16:10
Best add
Rate app
by jcolefibertech on 2021/05/11 16:03
Works well at times the pay outs are not the greatest.
Love it
by mirvetj on 2021/05/10 21:36
The Best
Played every casino application available- Bet MGM huge disappointment
by No more wasting money here! on 2021/05/08 22:38
Only download if YOU understand and accept YOU ARE paying to play WITHOUT WINNING. Bet MGM Casino pay out is absurd. The only way you force change is stop using the developer’s application. Write the developers names-research their affiliations and Doing business as-understand the odds.
Great app, love it but...
by leese1109 on 2021/05/08 20:12
I love this app. I hit a good amount of money off this app but after playing this for over a month, they set a limit on my account. I was not able to play for a week or 2, possibly longer. I never set a limit and I tried to contact customer support via email and it took days for them to respond. They see I never set one up but suggest I delete the app, turn off my phone and reinstall. So finally after weeks, I got to deposit money but only one time and then I reached my limit AGAIN!
Rip Off. Rigged
by Aw3so on 2021/05/08 13:57
You will not win. Slots do not pay out. $1.00 a spin 75 times and not one single hit. You would think at least 1 hit for a single dollar but nothing. Completely rigged system to scam people of there money. Edit: Went back and counted. 105 spins before hitting last bonus that only paid out $6.60. No bonus in 105 spins is proof of a scam.
What a joke
by somethings fishy! on 2021/05/07 23:56
This app is a joke. You can’t win not matter how good your hand is. So obviously rigged it’s pathetic. I can see losing hands, it’s poker. But the staggering amount of bad beats is ridiculous. Just wish I could find a legit site.
MGM online casino
by turning into a racist on 2021/05/07 13:39
I love MGM casino online they really make it worth coming back over and over and I love their free gifts they give you every day go to MGM join us you won’t have any complaints. Smile
Lose lose lose!
by Ejpprt on 2021/05/07 11:59
Nothing but lose! Also if you do “win” it’s “bonus money” and you can’t withdrawal it. I’m sticking with DraftKings! WAY BETTER!
Not a winner!
by phil ert on 2021/05/07 01:00
I enjoy playing but I really enjoy the big payouts. I haven’t seen that yet but I’m not giving up. I spend a couple hundred quickly.
Bonus promotions
by Praying Mantis84 on 2021/05/06 23:24
I loaded $100 on my account. Lost $50 then won $50. Some promotion I was in took $50 because a promotion ended. I gambled and won my money back and they took it! That’s absolutely ridiculous! Thought I was playing a slot and if it’s a promotion be careful. They will take your winnings and do nothing on the support end.
HORRIBLE!!
by spe2126 on 2021/05/06 02:10
WORST casino, don’t waste your time or money, and forget it if you win because you have to sell your soul to even withdraw and you’ll probably be waiting weeks, if you even get it. Customer service is rude and unhelpful, and nothing about this even worth the terrible site and connection mess every time you even try to play. I’ll stick to Fanduel!
❤️MGM❤️
by Akburke1980 on 2021/05/04 17:11
This app is rewarding in many ways! I’ve won $1,600 in one night with a $20 deposit😉
Casino
by Wolverine girl on 2021/05/04 04:11
Love, love thislove it!
Hard to withdraw
by tryanothernanother on 2021/05/02 14:26
Promotions are scammy, read everything. They make certain ways to withdraw very difficult. Their policies change daily. Customer service is delayed automation.
Complete Scam
by Jeffrey Dejesus on 2021/05/02 10:25
Thought I would give it a fair shot before I wrote this so over the course of 4 months 6,000$ later can count on 1 hand how many slot bonuses I Hit, Blackjack you have a better chance playing the lottery...At least other casino apps let you win here and there this app is a complete disgusting excuse of a gambling app stay away from this do yourself a favor do DraftKings or another app this is horrible !
Over it!!
by JLL6464 on 2021/05/02 02:19
With all these betting apps and different ways to bet you would think you guys would keep up? Locking me out as I’m betting then getting different odds of what your we’re supposed to get? Let’s not even start on how you have to withdraw your winnings took me almost 3 weeks to get them you take your money instantly. But we as customers have to wait? 3 to 7 day maybe 3 weeks. I’m positive other sites will enjoy my money!!! Your apps just like your casino a JOKE!!
So many games
by kate72457 on 2021/05/02 01:52
Never get bored It’s like being at the casino So many options Great fun
Love it!!!
by haonnedwoc on 2021/05/01 05:38
So easy to use, pays puuuurrdy nicely too💪
SCAM
by travish16 on 2021/04/30 10:34
Bet MGM deposit bonus is a scam. I deposited 1000$ got the 1000$ match. Then I wagered over 6000$. My account balance was 2500$. When the bonus expired, they said I only completed 5% of the bonus completion. They took the 1000$ match and my 500$ dollar winnings. I would not recommend this gambling app to anyone. And I have gambled on most of the big companies. This one is garbage, and scam artist. They use their big name to SCAM people.
Disappointing
by Monassehtutu on 2021/04/30 05:00
It’s not worth it. I’ve put about 500 dollars in. I’ve only cashed out once for 80 bucks. I know it’s not always your day at the casino but their promotions are useless. Just go spend money at an actual casino you get no rewards for spending money on these online casinos. If I bet that much at my local casino I’m getting free play. Real free play. They give you free plays on starburst where it’s gotta be rigged. 120 something free spins at 10 cents in the last month and I’ve gotten about 4 dollars out of that. They made these online apps for us ppl that love gambling. The people that keep their casinos alive. But they’re just taking advantage of us. Stay away.
Don’t Do It!!!!! Worst mistake ever!
by LuckyLady9 on 2021/04/28 11:52
So, I did the new user bonus where they match your deposit. I figured it was similar to the other online casinos but I was SO wrong. I deposited $700 and they matched it... so I had $1,400 to bet with... great! Not so much... it wasn’t until after that I realized that I have to make $10,500 in bets before I am able to withdrawal any of my winnings!!!! Yes.. $10,500 in 15 days!!!! Stay far, far away from this “promotion”
Online Casino
by sdnugget on 2021/04/27 19:27
The only time I’ve hit anything big was in the beginning of a promotional deposit match, in which I had to play 25X the deposit amount in order to withdraw any money. Have yet to hit anything significant in the casino without strings attached. Most likely a scam, save your money people. Hopefully a lawsuit will be starting soon on the very sketchy slot machines.
Slime
by buldog2700000 on 2021/04/27 19:02
Complete joke. To my knowledge online gambling in my state is perfectly legal. I us many other apps and sites. They took 20 from me and forced me to use their bonus code which you should never do ever. They can keep the little 20 dollars just a sad sad way of doing business for 20 bucks lol. Glad my company makes enough money i dont have to fish scam for 20buck.
Sad but true
by Oesterjm on 2021/04/26 23:17
Like others, I too have experienced random lock outs and games that stop and don’t function! Winning rates have been dismal.
Brutal - random number generator (yeah right)
by Ttttticked on 2021/04/24 20:26
If there truly is a random number generator it is soooo in favor of the house. I played 100 spins 5.00 per spin on volts and bolts. In 100 spins (500 dollars) I got the bonus game ONCE...and not ONE time did I get free spins!!! Wow I did a test on blackjack - 100, 1.00 bets -71 times I lost or surrendered bc he had 10 or ace showing -58 times dealer had a 10 or ace showing on opening card(that’s ridiculous) -27 times there was only 1 card that could beat my hand and dealer received exactly that 1 card -dealer had blackjack 19 times, I got it 6 times I know no one at MGM reads these and it’s auto response, but for any person who’s thinking of playing, just a heads up!! And NO, I don’t expect to win all the time, but once in a while would be nice and so would a level playing field
Unable to withdraw winnings
by Thuggfhvtgbcgffg on 2021/04/24 10:21
Any other casino app is better than this. So I guess if you deposit money through a MasterCard you cannot withdraw you’re winnings into that account and there are a total of 5 different ways to withdraw money I was unable to use 4 of those the only one that works is going to mgm and talking to someone to get the cash I talked to support and they where rude and more or less useless the only way around this is to make a PayPal account and make a deposit witch I can’t immediately withdraw until I turn that into winnings I made a deposit the same day and every option still tells me I must have made a deposit with the preferred method in order to withdrawal my money that way. I would highly recommend draft kings it dosnt crash they have great support and I always win more through them as well Any mobile casino is preferred over this they try an make it so hard to keep any money you win they want you to zero out so this isn’t an issue and if you look up this issue it is widely known I’m glad I didn’t make a big deposit like I wanted to initially.
After spending over 5,000 they closed my account 25.00
by mgm money goes missing on 2021/04/24 02:16
I have over 20,000 point which is like spending 20,000 dollars there and they closed my account for 25.00 which they ended up taking from the account t they say they could not verify! Please go else where! They will take your bonuses, and when your points high they will close you account! Go to Motorcity! They are for Black people as well they don’t discriminate!
Yes
by Rickyg420 on 2021/04/23 17:04
Thank you for making me feel like a winner
Don’t play this app
by Radii98 on 2021/04/22 01:44
Just play draft kings or fanduel its way better then this laggy app
Save your money
by jarrbonte on 2021/04/22 00:43
App was good when it first came out, you could win some money to be able to keep playing. Now you don’t even get bonuses! Think I’m going to keep my money in my pocket and delete the app! Good luck to anyone who uses this app
Best in Michigan
by Chrispy1971 on 2021/04/20 18:10
I have all the online casino apps available and nobody is doing like MGM. They have the best games for casino out of all the apps. I don’t do the sports betting so I can’t rate that but as far as casino games and actually winning money and time it takes to get that money no one is even close. Multiple promotions everyday. I really can’t say just how far above MGM has risen above the competition. They seem to have put some thought into their app where the others just through something together as quick as possible. I probably would find some bad things to say if the others weren’t so horrible. I’m sure you will agree win or lose MGM is a far superior app.
The Best
by jwk1960 on 2021/04/19 13:41
This app is great. Lots of fun
Bonus is a lie!!
by MisterNerd01 on 2021/04/19 11:26
Deposit bonus is bunch of crap. You have to play through it all before you can withdraw even your initial deposit. A number of times I might add. Would have never placed any deposit had I known about it.
Love
by AnnLes97 on 2021/04/19 03:48
Love it great casino
MGM best casino
by amillionncash8 on 2021/04/18 23:18
One of the best online casino.
Clumsy
by RelicTheMan on 2021/04/17 13:58
Clumsy and slow
Fun stuff
by JND6969 on 2021/04/17 03:29
Enjoy this ap when it comes to online gambling
Location
by hlthom on 2021/04/16 14:43
Way to often it will say I can’t play because I’m not located in the right area, when I have sat in the same spot the whole time, IN THE RIGHT STATE, Michigan!
Best casino app
by Trish123321 on 2021/04/15 13:09
I’ve tried multiple casino apps and this one is by far my favorite! There is a larger selection of games, far fewer problems/crashes while playing, and they offer more promotions that give you an opportunity to win free money every day!
Addicted is putting it mildly.
by mrspaulasmith on 2021/04/15 05:54
It absolutely love this app. The games are awesome (for the most part) and payouts are huge! Sometimes, lol. Love it!
THIS IS A SCAM!!! Don’t used them.
by Matthew Wilson-Reese on 2021/04/13 23:53
I have played over $1,000 today. Guess what I won nothing. I have went to multiple games. Haven’t won nothing. $10, maybe $20 here and there. Then the app keeps crashing and the games keep kicking you off them. The app is a scam and you will not win nothing. Some of the apps won’t even let you go to them. It just keeps spinning and spinning and say general error. How can you play $1,000 on multiple slots and not win $100 $200 on nothing at all. DO NOT USE THIS SCAM APP. They also save your cards. So even if you delete it off the app they still save it. When you try to do a withdrawal it will try to send your money to a card you don’t even have anymore. Hint the reason you deleted it. But they want you to use your money back on there app. So it will fail and be back on the app. This app is a big scam. DONT USE THE SLOTS!!!!!!!!
Account
by suave381 on 2021/04/13 23:27
I log out and can’t log back in
Horrible customer service
by MacysMadMom678 on 2021/04/13 22:35
I signed up, played some and stopped for a couple hours. Now I can’t log back in because they say my email doesn’t match my account info and log in with my original email. I walked away for an hour!! Pretty sure my email didn’t change. I keep receiving the same email saying “enter the email you entered when signing up!” Meanwhile, they have my $$& in an account I can’t access. CHOOSE ANOTHER APP!
Total scam
by mickey2324453 on 2021/04/13 22:04
When you make a deposit and then get a matching bonus you can’t withdraw your money until you play 15 times that bonus. So if you deposit 200 you can’t withdraw any funds including your initial deposit until you have bet 3000 worth. So in the end they get whatever you put in and your bonus. Scam
Get all your slots to download.
by rmotyl on 2021/04/12 23:10
Some of your slots don’t open and be more out front about how to collect your promos.
Live blackjack rigged???
by d-man1121 on 2021/04/11 21:59
Sometimes doesn’t feel possible how many tens the dealer gets,If you go back and look through your hands nine out of 10 time the dealer has A face card.And then when you do start winning it feels like a random computer player will pop up With a name with a bunch of random numbers and letters and mess the hands up. If you really think about it they scan each card for them to have a card counting AI computer is not out of the realm of possibility,Even if they only use half of eight decks AICould definitely figure out a 40/60 probability, well I could be crazy and be wrong something definitely doesn’t seem right to me
Awesome
by Supreme_wu on 2021/04/11 21:07
All great so far just having some trouble verifying my account
Easy way to enjoy making money
by Klouse89 on 2021/04/11 05:13
One of the best enough said !!
No money
by Demonte4747 on 2021/04/11 01:30
I’m waiting on the money I won !!! I finally won some money so I cashed out and there not paying out yet it’s been 5days don’t know what’s taking so long to get my money but they are fast to take the money!!!!
I like it a lot
by sauwciest on 2021/04/10 17:33
Love how it’s real money.
It’s ok
by meyoumwyoumwyou on 2021/04/09 20:41
I enjoy playing when it works. But most times there are no bonus or free spins after spinning forever.
Frozen game
by connieaugie on 2021/04/08 20:40
Careful betting too much. I was on a bonus and won quite a bit and still had 5 games left in game. They have horrible customer service and not good communication. Have been waiting a week now for them to do anything. Needless to say I won’t be depositing any more money in this app.
Bonus Beware
by Dont_Split on 2021/04/06 23:54
Every time you deposit, they offer to give you some type of matching bonus. Beware though, you can only use your deposit on slots and other crap games and can’t withdraw your money until you have played a minimum of 25X your original deposit. Skip their “bonus deposit matches”
Awesome slots
by Katie091393 on 2021/04/06 16:15
Love this Site!!!
Great app
by neil-12353 on 2021/04/06 15:33
Fun app to play and work well
Very reasonable
by 03131999999999997 on 2021/04/02 23:11
Love it!
MGM
by Low Gunn on 2021/04/02 16:56
Great Gaming site. Can’t complain about the daily free play either !
Absolute total and complete garbage.
by dakilla3641 on 2021/04/02 04:08
Signed up over an hour ago to make a deposit and get the free play and match, signed up and got logged out. Tried to log back in and it would not log in through my email, had to contact 24/7 chat, started chatting with a customer service rep who was absolutely terrible, hardly responsive and had to talk to 2 more reps in order to even get logged in. Finally logged in after about 45 minutes, and went to make a deposit through PayPal, again met with another roadblock. Even with funds directly in my PayPal payment was being declined. Tried contacting 24/7 chat again, spoke with 2 different agents, but if you leave the chat... at all, even if they take forever it automatically disconnects you from that chat. The first agent told me ‘you need to contact PayPal’ when it is NOT the fault of PayPal, saying as bet MGM never even prompted me to log into PayPal. And the second agent was at least trying, I expressed my frustration to the support agents and they did nothing. At all. So I quit. This app is slow, it’s designed by a 6 year old, and operated like it’s an 89 year old calculator. They could give me 10 grand in free play and I won’t come back.
It’s Hollywood with a mask
by Curt zechman on 2021/04/02 02:04
Same trash casino as Hollywood app had, deleting this crap app, it glitches as soon as you sign it have to click login twice. Garbage!
0 customer service
by newnickname2018 on 2021/04/01 02:10
So where to start? For about 2.5 years I have used MGM and borgata apps and after many, many , many issues I finally speak to a supervisor since 3 weeks prior I was told someone would be in touch. Well that won’t happen unless you call daily and ask. Once I did I explained that heat em up and star?? Both hit bonus then after few seconds screen went black and simply says refresh. This wouldnt be an issue but this is on top of over 200 screenshots of games logging me out, geo locator, and games simply not working. What did i get for this ???? A letter telling me my account is closed on all MGM gaming. I wasnt looking for compensation all I said to Mike the supervisor is I want to play my free spins on both games(screenshot) so it true and want to deposit into a system that is reliable and not scamming me... see this happens when you win free rounds always. Any way I hope someone from MGM see this and understands my frustration over the years and Im glad your solution was banning me. Now i have video, screenshots, live chat responses and emails loaded with everything to go to nj gaming and not the revelant team and finally can clear all of it off my phone. I hope people see this and realize how shiity your service really is.
Connection issues
by teoteoha on 2021/03/30 02:39
Issues with the blackjack connections! Taking too long to load.
Vouchers?
by OutE5G on 2021/03/29 21:28
It would be really awesome if the BetMGM app had a scanner for all of those loose change voucher tickets that I bring home from the MGM casino in Detroit,MI. Also, I wouldn’t have to wait in line to cash in my voucher... I could just add it to my online account... I understand there may be a security risk with fake vouchers but I'm confident that your development team can overcome and make this happen.... this means less money being lost from cash outs and a higher probability that your customers will dump their winnings into the BetMGM app.... I am curious to see which company will make this feature available 1st🤔
Not good
by freddie1998 on 2021/03/29 03:15
Much prefer Michigan lottery app. This app has cool games but I’ve only been able to cash out one time much better luck on Michigan lottery.
Garbage Bonus
by WJAR89 on 2021/03/28 03:39
Their bonus structure is garbage. Got a $5 bonus for signing up (not the $25 promoted...) and it had a $125 play through requirement. Higher than FanDuel & DraftKings, but not too outrageous if you’re having a good night & get on a run. BUT, apparently BlackJack is only counted at 10%. I had bet $19 and it said I had played through $1.90 of the $125 required. So it’s actually a $1,250 play through to withdraw any winnings from my $5 bonus. Oh, and the bonus conveniently can only be used on BlackJack. Not to mention the app has crashed constantly this weekend, and kicked me off today giving me a cease & desist notice for not being in a legal state...20 minutes into a session where I hadn’t moved from my chair says location was approved. The BlackJack app is nice, but I’ll be deleting this app & sticking with DraftKings Casino.
Worst casino app
by nikki1177 on 2021/03/27 01:49
Hands-down the worst casino app. Make sure you read the fine print because how much you have to play in order to get your bonuses is absolutely ridiculous! No other site makes you play 20 times or 30 times the amount you deposit plus the bonus they give you in order to get anything. Constant glitches where it’s pulling you out of the game taking you back in pulling you back out and taking you back in and in the evening it’s always extremely extremely slow. I’ll take fan duel any day!
Scam
by what a joke 89 on 2021/03/26 23:46
They took $300 out of my bank account without my authorization I canceled my card shame on them
MGM is the worst online casino
by stingreaaaa on 2021/03/26 13:51
Every hand of blackjack the dealer pulls a 20 or blackjack and you get bust cards the whole time. There is no winning unless you hit 21, I blew through $600 and lost all but maybe 2 hands very ridiculous worst online casino there is not remotely close to fair and if you deposit money you cannot even use it for sports gambling if you have an active bonus you didn’t know about... very disappointed will not be spending anymore money on this one.
Unfair play
by Ajmeigs on 2021/03/25 23:38
I absolutely would not recommend this app. They claim they are a fair play website but there’s no way. 7 reds, 2 greens and then another 3 reds on the roulette table. Give me a break. I’d give it zero stars if I could. Absolutely rigged to take your money.
Terrible App.
by Brew Dude on 2021/03/24 16:25
Could not even get past the log in screen using the same log in I use on the website. Once MGM got their act somewhat together, I was able to access the casino app. Unfortunately the app is very slow and frequently looses location which disables the gaming. You could learn a lesson from Fanduel!
No bonuses they promise
by thebrz2021 on 2021/03/23 10:09
Started out with a deposit bonus and played quite a bit. Won some decent money and then after the initial period, didn’t win a single thing. Asked about my promo money and then was made to feel like a liar for saying I didn’t receive it. Asked to provide a screenshot of when I deposited the money with the promo code. Why would anyone take a screenshot of a deposit with a promo code used? The chat agent was very rude when trying to rectify things and disconnected before I could reply. Hopefully others have better luck.
Yes and no
by Farm Everville on 2021/03/23 00:03
I love the selection of slots, I like the app itself. I like that they have different challenges and promos daily.. Things I don’t like.. 1. If you don’t set a limit they apparently set a limit for you and then so not inform you they did so, then you get locked out and are unable to play. For DAYS..weeks on end. And ironically right in the middle of working on a bonus.. convenient for them of course. 2. The app logs you out often! If you leave one game to go to the next or to deposit.. you’ll more than likely have to log in again. 3. Some of the games lag badly, especially the new “high 5” games. 4. Their online customer service is not helpful at all, chat or email. Took me 3 days of chatting and email attempts to get an answer as to why my account was locked.. see number one for the reason why. Not to mention because they set this limit without my knowledge or consent.. I’m now locked out of depositing anything to play for the next two weeks. Inconvenient for them and for me! 5. Once you’ve played a game for awhile it’s like the game stops working .. in the beginning you’ll get bonuses, free spins ans so on.. and I’m not talking an hour or even a day.. you find a favorite and okay it often through out the month.. after awhile that game does nothing! Of fact I found myself picking new games to play on purpose knowing they would pay out because I hadn’t played them before! And sadly it worked.
don,t take bonuses
by cashman234569 on 2021/03/21 21:07
bonuses you have to play to much to. earn them, site is well done, games are technically the best
Don’t do it..
by gggggghftv on 2021/03/21 20:22
Takes your money easy.. Does not let you withdraw winnings!! No help from customer service they just beat around bush..
Horrible ripoff company
by draft king is way better on 2021/03/21 14:58
Has no problem taking money out of account. But makes it impossible to withdraw your money back to your account. I only gave it one star because it wouldn’t let me leave it blank.
Opinion
by TheLegendary187 on 2021/03/21 03:12
Should have better options to claim winnings
Great.
by nontvrevolution on 2021/03/20 22:04
This casino online is great. I am happy. Awesome!
Withdraw
by jah_uniquee on 2021/03/19 13:05
I’ve been winning when I go to cash out it’s not letting me cash out my winnings talked to support & said they can only give back the money I deposited don’t download this app you win just lose your money because you can not deposit your earnings
Not a complaint.
by whitesnoop19 on 2021/03/19 02:24
Just wanted to say how awesome/useful this app has been!! Keep it up over there!!!
Sports
by fuwicuiwigici on 2021/03/18 16:16
Easy to use
Casino
by Andrewda_oneboii on 2021/03/17 17:01
Great games
fun
by els43 on 2021/03/16 23:41
Fun to play all the different options that are available summer really challenging and some pay off big so Harley can go wrong playing on MGM it’s BetMGM casino
MGM Grand Really Win
by Bigwinnwr on 2021/03/16 19:25
I had the Michigan lotteryApp for years and they tell you the truth they stole and rob for me as much as they could but MGM grand is really a pay out try it you got to think about it to you got a put some money in to win big I have one over $500.07 times in one month betting $10 they got the best slot they got thousands of themGraphics are 100%
This site is garbage
by Jakeicr on 2021/03/16 14:17
Freezes up constantly , takes 3-4 times to make a bet because the app is so glitchy . I clicked on a link to use a free promo bet, they used money out of my account instead and refused to fix it! Go to DraftKings or FanDuel , much better apps and better customer service
Not good payouts
by Hdjxjxkxbdbsji on 2021/03/15 23:07
Decent but hardly any winnings Ino it’s gambling but should be a little fun.
I love mgm
by mboo0620 on 2021/03/15 10:09
The way it’s set up is better then any other Casino !
Love it
by Tezdiddybop on 2021/03/15 06:02
I love the mgm app won $100 on the first night I’m amazed
Trash
by Bigscamfish on 2021/03/13 12:18
Casino software is trash, games don’t load, slots don’t load and this is a real money site? I’ll be calling the state of pa today because this is a joke. Sound doesn’t work what is this 1990? Absolutely terrible gaming experience Mgm should be ashamed they put their name in this trash. Nothings changed, support is oblivious to an app that doesn’t function, incredible this piece of trash is allowed to handle real money.
verification
by rileytuebe on 2021/03/13 03:06
still didn’t get verified but i like that app
You’ve got to try this
by noodleshredder on 2021/03/12 13:47
It’s the best online play I have found
Stole money out my acct
by do131 on 2021/03/11 14:38
Mgm randomly took 200 out of my bank account and I emailed support and no response yet. I emailed 2 weeks ago and the chat help told me they would respond within 72 hours. I deleted my account and had to cancel my debit card. I last played in December and that was another ordeal. Will never use mgm again.
Best betting app ever
by kidjay992 on 2021/03/11 01:34
The best app that Was ever made thank you MGM casino
Rigged Games and Algorithms
by RitaS615 on 2021/03/11 01:28
I have spent well over $1-2K and never won on any slots, blackjack or other casino games. The algorithms on here are guaranteed to make you lose. I though l’d try this out rather than go to the casino during a pandemic.... seems like MGM just found a way to profit on their losses during the shutdown! Don’t waste your time or money!
Functionality not the best but good games.
by Spagirl97 on 2021/03/11 00:15
It’s confusing and
The best games ever
by clara1stylist on 2021/03/10 21:12
I love it
Worst Slot Odds
by ErickMichigan on 2021/03/10 18:45
MGM has to have the worst slot odds I have ever played on any app. I have gambled at least $200 - $300 over the last month or two. Not once have I hit anything small or significant. My hit range was between .04 - $3.00. Never hit anything to keep playing for awhile. I am not expecting the jackpot, but MGM doesn’t pay anything to sustain play for even 15-20 minutes. I recommend going and playing in person when you can. You might as well just give them your money and then delete the app. Your not going to hit anything worth while, or even hit small wins to play awhile. All this app does is take your money & piss you off!! Stay Away!!
Casino
by Hilzy10 on 2021/03/10 18:33
Unreal I love this app best casino you can ask for online!!
Best in Michigan
by Chrispy1971 on 2021/04/20 18:10
I have all the online casino apps available and nobody is doing like MGM. They have the best games for casino out of all the apps. I don’t do the sports betting so I can’t rate that but as far as casino games and actually winning money and time it takes to get that money no one is even close. Multiple promotions everyday. I really can’t say just how far above MGM has risen above the competition. They seem to have put some thought into their app where the others just through something together as quick as possible. I probably would find some bad things to say if the others weren’t so horrible. I’m sure you will agree win or lose MGM is a far superior app.
Nothing but problems
by jwiwdhkw on 2021/03/05 12:44
I have had nothing but problems since I joined. I made my first deposit of $25, but the app placed me in Michigan while I was located in Pennsylvania. Contacted support, took 3 separate conversations, and they said they would delete my Michigan account, and refund the $25 since they couldn’t transfer it to my Pennsylvania account and that their “relevant team” would take care of it. Well they deleted the Michigan account and now have no record of my $25 deposit, so I’ll never see that money again. Separate issue. I received a promo to bet $1 to win $100, and contacted customer service because I didn’t have the option on my account. They said my account was under a different promotion, however, if I placed the $1 bet and I won the bet, that I could contact customer service to have the promo changed to the bet $1 to win $100. Contacted support after the bet had settled, and they said everything was good and that it would reflect on my account within the hour. Next morning 10 hours later, it has not shown up on my account and I can’t seem to get ahold of anyone. If you’re in Pennsylvania and are interested in the online casinos and sportsbook, we have plenty of other options out there. I would stay away from BetMGM
Absolute total and complete garbage.
by dakilla3641 on 2021/04/02 04:08
Signed up over an hour ago to make a deposit and get the free play and match, signed up and got logged out. Tried to log back in and it would not log in through my email, had to contact 24/7 chat, started chatting with a customer service rep who was absolutely terrible, hardly responsive and had to talk to 2 more reps in order to even get logged in. Finally logged in after about 45 minutes, and went to make a deposit through PayPal, again met with another roadblock. Even with funds directly in my PayPal payment was being declined. Tried contacting 24/7 chat again, spoke with 2 different agents, but if you leave the chat... at all, even if they take forever it automatically disconnects you from that chat. The first agent told me ‘you need to contact PayPal’ when it is NOT the fault of PayPal, saying as bet MGM never even prompted me to log into PayPal. And the second agent was at least trying, I expressed my frustration to the support agents and they did nothing. At all. So I quit. This app is slow, it’s designed by a 6 year old, and operated like it’s an 89 year old calculator. They could give me 10 grand in free play and I won’t come back.
Yes and no
by Farm Everville on 2021/03/23 00:03
I love the selection of slots, I like the app itself. I like that they have different challenges and promos daily.. Things I don’t like.. 1. If you don’t set a limit they apparently set a limit for you and then so not inform you they did so, then you get locked out and are unable to play. For DAYS..weeks on end. And ironically right in the middle of working on a bonus.. convenient for them of course. 2. The app logs you out often! If you leave one game to go to the next or to deposit.. you’ll more than likely have to log in again. 3. Some of the games lag badly, especially the new “high 5” games. 4. Their online customer service is not helpful at all, chat or email. Took me 3 days of chatting and email attempts to get an answer as to why my account was locked.. see number one for the reason why. Not to mention because they set this limit without my knowledge or consent.. I’m now locked out of depositing anything to play for the next two weeks. Inconvenient for them and for me! 5. Once you’ve played a game for awhile it’s like the game stops working .. in the beginning you’ll get bonuses, free spins ans so on.. and I’m not talking an hour or even a day.. you find a favorite and okay it often through out the month.. after awhile that game does nothing! Of fact I found myself picking new games to play on purpose knowing they would pay out because I hadn’t played them before! And sadly it worked.
Unable to withdraw winnings
by Thuggfhvtgbcgffg on 2021/04/24 10:21
Any other casino app is better than this. So I guess if you deposit money through a MasterCard you cannot withdraw you’re winnings into that account and there are a total of 5 different ways to withdraw money I was unable to use 4 of those the only one that works is going to mgm and talking to someone to get the cash I talked to support and they where rude and more or less useless the only way around this is to make a PayPal account and make a deposit witch I can’t immediately withdraw until I turn that into winnings I made a deposit the same day and every option still tells me I must have made a deposit with the preferred method in order to withdrawal my money that way. I would highly recommend draft kings it dosnt crash they have great support and I always win more through them as well Any mobile casino is preferred over this they try an make it so hard to keep any money you win they want you to zero out so this isn’t an issue and if you look up this issue it is widely known I’m glad I didn’t make a big deposit like I wanted to initially.
App is buggy, casino is trash
by Legitimate777 on 2018/05/06 22:10
MGM was one of the best online casinos when they first entered the market. Over the past year they’ve continually gone down hill. They used to offer generous amounts of bonus money. The wager requirement on bonus money and deposit matches used to be 20x the amount of bonus. Now they switched it to “points” which when you calculate it out, it is a 30x wager requirement! And that’s if you are only playing non progressive jackpot slots. Table games are even higher requirements. RIDICULOUS! Aside from their ridiculous bonus playthrough requirements, the app itself is trash! It CONSTANTLY crashes in the middle of games. Quite a few times I just lost the money and never even got to see the spin, even when I reloaded. I’d say once every 15 minutes, id have to completely close the app and log in again to play. Overall I’m done with MGM. I’d recommend virgin, Tropicana or caesars if you want to play online in jersey. Stay far away from MGM, they are one of the worst out there right now!
Worst customer support and service
by rincent32 on 2021/01/31 04:47
I have never had a worse experience with customer support in my life. No one helps you with anything you ask. Every answer they give you they say they need to escalate the issue I went months and months without a single response or help. They just shut down your account whenever they want with no reasoning or anything They don’t add the promos you are offered if the don’t work the first time. And then they will require you to jump threw hoops to get anything you should have recieved or wanted. Borgata casino bet mgm casino and party casino are all the same exact issue I am so upset that I lost access for no reason to the only app I thought I liked but after weeks now of my app being under review and no one knows why I gave up. Same thing happened to my wife and they dragged it out for months require more and more documents and her identity just so happened to them be stolen. STAY AWAY FROM BET MGM BORGATA AND PARTY CASINO APPS
No bonuses, free spins, etc.
by Luke 1771 on 2021/02/11 18:09
While the slots are very cool and almost seem identical to those in real life don’t be fooled. I quite enjoyed myself at first with the app, but after a while of playing the fun factor just kept going lower and lower. When you play several hundred spins on a machine and don’t even get so much as a single bonus, free spin, etc. then it really makes a person lose interest. I tested it out and did 100+ spins on 3 different machines and while I would win a few bucks here or there I was unable to receive even a single bonus on any of the machines! That’s the big difference between these machines and the real deal, at least in an actual casino even if the payouts are super small they know to give the players bonuses, free spins, etc. on the machines to maintain interest. The people behind these games must not feel it’s needed.
Opinion changes
by OfficerDoofy on 2020/12/21 14:57
I had a really rough start here but the last week or so this app has been really good to me. Overall about 3.5k in the profit after recovering my first weeks losses. Their withdraw procedure is confusing however. Every withdraw until last night has been in my PayPal within 6 hours of being approved.... now this one is now Also, the MGM exclusive games are brutal. They will roll 30+ dead spins then give you a 2.00 win before another 40 dead spins. But once they pay.... they streak... I suggest avoid them unless your bankroll can push 1000+ spins
Slots and Software is Terrible
by Gary Miles on 2021/02/08 06:34
I signed up for the first time and started and bought in for 400. I received a match play, however as I was playing the slots they glitch and stutter to the point that it is extremely distracting and disappointing. It is certainly not my Internet connection since I play on Parx, Fanduel and Sugar House. With that being said after lising 200 quick I could or the site would not let me cash out my other 200 remaining balance. It stated that I had to meet the requirements of the bonus rules and had to get to 6k in action. I wasnt looking to cash out the remaining 400 in bonus money just wanted to take my money remaining that I put on there. Well I couldn’t so you know the rest of the story; blew my money and the bonus. Stay Away from this site it is 2nd Rate and when I ran into the issue I couldnt even get a hold of support since they were unavailable. Again Stay away from this Site. Thanks Gary
THIS IS A SCAM!!! Don’t used them.
by Matthew Wilson-Reese on 2021/04/13 23:53
I have played over $1,000 today. Guess what I won nothing. I have went to multiple games. Haven’t won nothing. $10, maybe $20 here and there. Then the app keeps crashing and the games keep kicking you off them. The app is a scam and you will not win nothing. Some of the apps won’t even let you go to them. It just keeps spinning and spinning and say general error. How can you play $1,000 on multiple slots and not win $100 $200 on nothing at all. DO NOT USE THIS SCAM APP. They also save your cards. So even if you delete it off the app they still save it. When you try to do a withdrawal it will try to send your money to a card you don’t even have anymore. Hint the reason you deleted it. But they want you to use your money back on there app. So it will fail and be back on the app. This app is a big scam. DONT USE THE SLOTS!!!!!!!!
READ REVIEWS BEFORE DOWNLOADING
by BennyMillz on 2020/12/13 17:03
I failed to read the reviews and am really regretting it. I fell for the $1000 deposit bonus. Every bonus I’ve ever seen plays through the bonus money BEFORE your deposit money but nope, not this one. They use all of your deposit money before moving to the free play money. Then you have to wager $15,000 in 15 days to withdraw NOT ONLY ANY BONUS WINNINGS, BUT YOUR ORIGINAL DEPOSIT as well. Also, blackjack is only 10% towards that $15,000. So in other words if you play only blackjack you have to wager $150,000 in 15 days! Absolutely insane, there’s no chance I can do that. I realized that I missed catching this about 2 hours after I made the deposit, so I contacted them and asked if I could at least get SOME of my deposit back and they basically said “sorry, no.” I’ve never left a review on ANYTHING so this is saying something. Out $1,000 in a day because of this scam.
Deposit
by bigbenstruckone on 2021/02/19 14:39
I recently made a deposit it’s been three days now and they’re still yet to credited to my account I reached out to them several times through their chat line and email they contacted me back immediately and told me to send them a receipt and confirmation email of the deposit and I did that and since that point still not credit to my account nor have I heard back from them I’ll talk toTheir chat line 3 days in a row and they can’t do nothing for you but I tell you to wait for an email in the first person I spoke to says it takes about 24 hours the next person I spoke to says it takes 24 to 48 hours next person I spoke to said 24 to 72 hours in the last person I just spoke to said 35 business days I feel like a victim of theft but will keep updated fixing to reach out to the gaming commission they shouldn’t be allowed to do this hold your money
0 customer service
by newnickname2018 on 2021/04/01 02:10
So where to start? For about 2.5 years I have used MGM and borgata apps and after many, many , many issues I finally speak to a supervisor since 3 weeks prior I was told someone would be in touch. Well that won’t happen unless you call daily and ask. Once I did I explained that heat em up and star?? Both hit bonus then after few seconds screen went black and simply says refresh. This wouldnt be an issue but this is on top of over 200 screenshots of games logging me out, geo locator, and games simply not working. What did i get for this ???? A letter telling me my account is closed on all MGM gaming. I wasnt looking for compensation all I said to Mike the supervisor is I want to play my free spins on both games(screenshot) so it true and want to deposit into a system that is reliable and not scamming me... see this happens when you win free rounds always. Any way I hope someone from MGM see this and understands my frustration over the years and Im glad your solution was banning me. Now i have video, screenshots, live chat responses and emails loaded with everything to go to nj gaming and not the revelant team and finally can clear all of it off my phone. I hope people see this and realize how shiity your service really is.
Find Another Online Casino
by CBEC Girl on 2020/12/19 17:56
If you ask my husband he would say I have a problem with casinos. Funny because my passion is reviewing casinos both playing in different states at the casinos and online. I have played in many casinos and have played online as well and I have to say, MGM is by far the worst. The games crash in mid-spin and while you are in a bonus game play. I had a bonus 10 free spins in Fortune Coin and right in the middle of the free spins the game crashed and I lost my winnings. I have seen some reviews complaining of this but like everyone else, you have to try it because everyone’s experience is different. This is just one casino online I would have to agree with others, its horrible. I would suggest not wasting your time with this online casino and move onto another. Sorry MGM you lost my vote and business!
Fast and responsible payout. Good variety and great player bonuses
by Illadelph solo on 2021/01/01 11:19
I like the way they set up the payout. Once you withdraw you can't cancel, I like this as I've had my winnings whittled away on other apps( depends on your own self control as well). It is superfast, like 2 hours fast. Had the money in my PayPal quickly. I've played unibet( fast payout but glitchy app), parx( no good incentive bonuses), draft kings( ok app but payout is sporadic, can be 2 hours or 2 days. Had an issue with some of their fees) and live casino( fast payout, no sportsbook or live games). Mgm is doing it right.
Complete and utter SCAM
by no longer customer on 2020/04/12 02:44
4.4 rating!! Haha ..Made an initial substantial deposit off the illusion that a 100% match was offered... deposit $$&, no offer available. After talking to customer reps after MULTIPLE calls, was finally told that the bonus was only credited after I bet 7x the amount that I deposited yet that was never shown in the details! Many other sites offer the deposit match immediately. Of course I played through my amount extremely quickly with zero wins and was never even able to obtain the bonus funds! SCAM!! Also, within the hour I played it, it crashed at least 5 times and I had to log in continuously. Go to Caesars’s or Golden Nugget! Much better and straight forward. I will never bet another penny of this BS site. You just lost what could of been a good customer.
Garbage Bonus
by WJAR89 on 2021/03/28 03:39
Their bonus structure is garbage. Got a $5 bonus for signing up (not the $25 promoted...) and it had a $125 play through requirement. Higher than FanDuel & DraftKings, but not too outrageous if you’re having a good night & get on a run. BUT, apparently BlackJack is only counted at 10%. I had bet $19 and it said I had played through $1.90 of the $125 required. So it’s actually a $1,250 play through to withdraw any winnings from my $5 bonus. Oh, and the bonus conveniently can only be used on BlackJack. Not to mention the app has crashed constantly this weekend, and kicked me off today giving me a cease & desist notice for not being in a legal state...20 minutes into a session where I hadn’t moved from my chair says location was approved. The BlackJack app is nice, but I’ll be deleting this app & sticking with DraftKings Casino.
Let’s you win initially and then cleans you out... STAY AWAY!!!
by Gristovs on 2021/02/21 21:11
I was playing the black jack... it lets you win initially to hook you on it and then series of bad beats will kick in to clean you out...I think it’s programmed to change the cards based on your bets... it will let you win a small hand but any larger bet is gone... it was comical as I could predict ahead of time. E.g on a $20 bet I have 20 and dealer has 6.... feeling good right? Then 7 comes in and followed by 8 to a total of 21 to take away that good feeling... then you place $2 bet and you get a black jack... bump the bet to $20 you get 10 and 5 against face card and of coarse draw a face card... that’s pretty much the pattern... pretty dumb on my end for playing this as I wasted lot of money that I won on their Sportsbook... hopefully others won’t fail for it...
Rigged
by Joeyvinny55 on 2020/08/17 04:55
MGM is a bunch of thieves just like their political hack CEO. You get a bonus round and the app freezes then it doesn’t even give you the bonus upon restart. That’s one game. On another I went 33 spins without even winning a penny. Don’t waste your money. Don’t believe the hype either about big jackpot winners. It’s all fake news. Negative 10 stars for these thieves. They’re trying to get back the money their bs casinos lost during Covid. Don’t make a single deposit you might as well burn the money. MGM Casino is garbage.
SCAM
by Superstacey23 on 2020/01/25 06:40
to say this is a scam is the understatement of the century. of course, zero issues, zero “investigation” and not one iota of a delay to take your deposit. i am now in my ELEVENTH day of trying to cash out a withdrawal. i have uploaded multiple documents. you can only speak to customer service, who has no communication ability to speak with their “investigators” and find out why it’s not being released. i have sent countless emails. called virtually every day for the past week. they have absolutely no grounds to investigate my account. then to add insult to injury, the withdrawal suddenly reappears several times in my gaming account, like all they want is to frustrate you into gambling it away so they don’t have to pay. i’ve never seen anything so egregiously conniving and underhanded.
Vouchers?
by OutE5G on 2021/03/29 21:28
It would be really awesome if the BetMGM app had a scanner for all of those loose change voucher tickets that I bring home from the MGM casino in Detroit,MI. Also, I wouldn’t have to wait in line to cash in my voucher... I could just add it to my online account... I understand there may be a security risk with fake vouchers but I'm confident that your development team can overcome and make this happen.... this means less money being lost from cash outs and a higher probability that your customers will dump their winnings into the BetMGM app.... I am curious to see which company will make this feature available 1st🤔
Complete Scam
by Jeffrey Dejesus on 2021/05/02 10:25
Thought I would give it a fair shot before I wrote this so over the course of 4 months 6,000$ later can count on 1 hand how many slot bonuses I Hit, Blackjack you have a better chance playing the lottery...At least other casino apps let you win here and there this app is a complete disgusting excuse of a gambling app stay away from this do yourself a favor do DraftKings or another app this is horrible !
25:1 and Unprofessional Dealers
by Sssss Customer on 2021/03/08 14:36
MGM Grand app. Is the worse; a dealer tried to have people fight on infinite; then when I tried to report it; customer service drops your service or clip u off!! If you get any money match or bonus; it 25:1 to clear the money!! You have to play $1 , 25 times to get $1 crazy!!!! Rivers in PA is a smaller casino but muchhhhh better!! MGM debits your money out but never fully take it and it bounces back in your account; even when it’s debited!!! Your bank account will be everywhere with amounts popping back in; then they resnatch it back whenever they want!!! Play 10:1 or better at Rivers in PA; or another place; but MGM is Slumping!!!!‼️💯. Factssss!! They don’t give you much of nothing; like other casinos; very greedy casino‼️‼️‼️‼️‼️‼️
Crashing
by Kg8719 on 2020/04/06 07:17
Why is it that after 15 minutes my app always signs me out? Especially during a wager? I find it a little suspicious how they sign you out during an active wager for no reason at all. Placed a bet today, they signed me out and the bet won. However, since i was signed out my bet was rescinded. Fix your app or you will lose players because you guys practice unethical casino practices. Signing players out for no reason during wagers is the same as kicking them off of the table during a wager then saying oh come back. Also, fix your location tracking because it takes me about 10 tries to even start a game because your horrible tracker thinks that i am not in New Jersey, when in fact I AM.
No fun losing money
by Never enough wins on 2021/02/21 16:26
I downloaded this app hoping to have some enjoyment but these slot machines are so tight I tried several could not even get a bonus on any of them if you win a little it takes back even more I am so done and I do not recommend this site maybe there is one out there that at least will let you play for a while Very disappointed
Review
by lipkefield on 2021/01/27 14:24
Too many confusing options in the left hand margin and listings on top of the screen. When I bet I want to simply choose from a few options: particular sport, straight bet or parlay. Your kiosk screens in the Detroit Sportsbook are simple—why not keep it that way? I don’t want to navigate through a bunch of carnival-type options. If you have Teasers available, I haven’t been able to find it. Although you offer 24/7 agent contact, your message states no one is available whenever I’ve attempted to ask a question. Fan Duel discusses Teasers in their TV ad—that may be enough to make me switch.
Terrible Marketing
by Moustache Wax on 2020/09/11 23:26
Marketing calls me from their number and proceeds to tell me that they are giving me $20 free play for the new live dealers feature games. I did not receive the free play when I logged in and re downloaded the app. So I contacted customer support and they called me a liar and said no one ever did such. What I assume happened is one of two things, the first being they pay marketing reps to get people to play so they lie to customers just to get people to login. Or they don’t pay the reps and are just trying to lure me on the app again because I haven’t logged in for a while. Either way it’s ridiculous that you have the audacity to waste someone’s time like that.
Disappointing
by Monassehtutu on 2021/04/30 05:00
It’s not worth it. I’ve put about 500 dollars in. I’ve only cashed out once for 80 bucks. I know it’s not always your day at the casino but their promotions are useless. Just go spend money at an actual casino you get no rewards for spending money on these online casinos. If I bet that much at my local casino I’m getting free play. Real free play. They give you free plays on starburst where it’s gotta be rigged. 120 something free spins at 10 cents in the last month and I’ve gotten about 4 dollars out of that. They made these online apps for us ppl that love gambling. The people that keep their casinos alive. But they’re just taking advantage of us. Stay away.
Great app, love it but...
by leese1109 on 2021/05/08 20:12
I love this app. I hit a good amount of money off this app but after playing this for over a month, they set a limit on my account. I was not able to play for a week or 2, possibly longer. I never set a limit and I tried to contact customer support via email and it took days for them to respond. They see I never set one up but suggest I delete the app, turn off my phone and reinstall. So finally after weeks, I got to deposit money but only one time and then I reached my limit AGAIN!
Rip off
by mtammym on 2021/02/13 09:59
Don’t trust this app! They’ve taken over $100 out of my bank in deposits I’ve never made! They caused my acct to go negative twice! I sent them proof even going by their own transactions records vs my banks! They say they’ll get back to me yet never do and as of a day ago are still taking money out when I haven’t used my card in 6 days and for nowhere near what they’re charging!! I’m having it looked into and have to cancel my card and get a new because they refuse to fix it so I’m assuming they are well aware of what they’re doing!ive emailed them at least six times and never get a real answer! Total rip off! Beware!
Odds are too calculated
by Yalps on 2021/02/24 10:26
Especially roulette & blackjack. The feel of each game is boring & in no way close to an actual casino game. Yes you can win, although rare; the pure enjoyment of the game is stripped by the casinos odds. My recommendation, don’t deposit money just use the casinos free play to pass some time. Otherwise you’ll just end up wasting money & becoming frustrated. All such a joke
Doesn’t work
by Heatherm586 on 2021/02/22 00:54
How in the world does this app have any positive reviews? I can’t even play a game, because every time I try the connection is lost. Many people on Twitter say the same has happened to them, and apparently I’m lucky since my connection is lost before I ever join a table—some are losing connection during a hand and losing money in the process! I have strong internet and have no problem with any other gaming sites, just this one. I also didn’t receive the bonus I was promised, and no response from customer service. Lots of sites are out there, so just pass on MGM altogether if you ask me.
Horrible everything
by Knason07 on 2021/02/15 13:13
Everything from customer service, casino and sport book is just plain horrible. Customer service will make you feel as if children all run the app. The casino is down 90% of the time with any promotions they have for free spins just doesn’t work. You email them and they don’t even answer anything you complained about. I’d stay far away from this app until further notice. DraftKings and FanDuel are 10-20x Better in all categories. You would think a big name in the gambling business would have there stuff together but it’s the complete opposite.
Bonus Beware
by Dont_Split on 2021/04/06 23:54
Every time you deposit, they offer to give you some type of matching bonus. Beware though, you can only use your deposit on slots and other crap games and can’t withdraw your money until you have played a minimum of 25X your original deposit. Skip their “bonus deposit matches”
Bonus Programs Irrelevantly Beneficial or Generous
by Eric D Storey on 2017/12/13 06:02
The bonus promotions on this site are rigged to mostly require a large deposit, for a minimal reward of free play (which requires a large play through). The daily bonus, which offers the chance to win either these deposit bonuses, points, or FREE PLAY Outright (no deposit but play through to release the money won) offers the latter only about 5% of attempts. Unfortunately, this structure has changed drastically since October 2017 when FREE PLAY outright and points were given about 90% of the time. Basically, the site has become much less generous (Cheap).
Very Smooth
by cceithing on 2021/02/27 19:00
BETMGM has the better location confirmation app, one and done. Another betting app keeps asking for your location every time you make a selection, then tells you your location failed. Very frustrating. BETMGM has great slots and lots of table games. Also, the buy-in is not as high as others. Smart thinking.
Don’t waste your time, go to a real casino
by greta van feet on 2021/03/09 02:42
It’s laughable how nonexistent the payouts are, but I guess they have to compensate for all the money going out on sports bets somehow. The habitual patterns of the way the roulette wheel hits depending on your bets is entertainment in itself. I’ve played long enough now on the app and at real casinos and it’s borderline comical how this app passes gaming commission standards. I do like how the play+ operates though. It makes it super easy to retrieve your winnings (if you’re lucky enough to ever finish up more than $10 from where you started! Lol) Waste of time and money compared to physical casinos.
Bugs in the app
by marqass420 on 2021/01/23 15:22
It could be because it’s just new, it could be just that many people trying to use the app at once, but more then once I was kicked out of a game. Not then once it could not verify my location. More than once it locked up in the middle of a game while I was on a roll. I hope it was just a glitch and not some funny Business. All and all I had fun but it is a little wired every time I start winning to much the game play slowed down.
Still pretty buggy
by My slots rule on 2021/02/27 17:59
Half of the games don’t work at any given time and after about 20 minutes of play most games will stop working and kick you off. I like that this one has more available games than WynnBET but they’re useless if they don’t work or bug out. WynnBET has been more stable overall. I’m sticking with it.
Shady app so play with your own risk
by amilio01940 on 2021/01/25 16:35
When you try to cash out on sports betting at times it won’t let you even when you do have the option to do so, and at times it’ll switch up your cash out amount. Other little things about the casino is you are playing a computer and i don’t know what the odds are in getting 4 8s back to back on a split on blackjack but I’m sure it’s very slim and just for them to get a 17? It’s very shady to me
Worse site EVER
by ringgold47 on 2021/01/24 01:12
Do not use this site. I repeat DO NOT USE THIS SITE! It is the biggest scam of all online casino sites. In order to receive your 100% match, you must wager $1500. Let me repeat again. You will need to wager $1500 in order to get your free $100 bet. Stupidity. On top of that you don’t even get 100% credit for your wager on blackjack or roulette. Only 10%. I reached out to them and asked them to just take back their 100$ bonus which they did but also took my $140 that I had won. DO NOT USE THIS SITE. There are so many better ones out there. This company should be ashamed of itself.
Don’t waste your money and time
by Izaura on 2020/08/02 06:39
Unfortunately, I went by online rating (which probably is fake)... Deposited $$ got bonus $$ plus $25 (for that thank you, done as promised)... Within 10 minutes all is gone. I didn’t bet crazy (a minimum, to test waters) - around $2.25... Won 4 times $1.60 and one time $17. That’s all! What a joke! With such “success” rate, my desire to play in this casino has completely gone.... Will never come back! I’m writing this not because I lost and feel bitter (thank god, i deposited an average amount of money) but because other should know what to expect.....
Worst casino app
by nikki1177 on 2021/03/27 01:49
Hands-down the worst casino app. Make sure you read the fine print because how much you have to play in order to get your bonuses is absolutely ridiculous! No other site makes you play 20 times or 30 times the amount you deposit plus the bonus they give you in order to get anything. Constant glitches where it’s pulling you out of the game taking you back in pulling you back out and taking you back in and in the evening it’s always extremely extremely slow. I’ll take fan duel any day!
MGM is the Best! 5 stars.
by BetUnfair!!! on 2020/09/13 19:11
I just have all my paychecks deposited right into their account now and tell them to keep it. What’s the point of gambling it when I can just give them the money. It makes it so much less stressful that way. It’s really convenient! I sold my house and just wrote them a check too. It’s really just better for both parties that way. I mean hey, why let them take everything when you can just willingly give it to them and not even gamble it. Have FUN. I know I do 😁
Over it!!
by JLL6464 on 2021/05/02 02:19
With all these betting apps and different ways to bet you would think you guys would keep up? Locking me out as I’m betting then getting different odds of what your we’re supposed to get? Let’s not even start on how you have to withdraw your winnings took me almost 3 weeks to get them you take your money instantly. But we as customers have to wait? 3 to 7 day maybe 3 weeks. I’m positive other sites will enjoy my money!!! Your apps just like your casino a JOKE!!
Terrible customer service
by GamWV on 2021/03/06 18:01
I have needed to contact customer service several times regarding different issues ( withdraw, app freezes, promotional balances) the phone system is never working the chat is slow and they always end up reverting me to email which again takes 24-48 hrs for any response. There withdraw process is horrible... 5 days to receive any funds back but they take ur money quick as day... I advise to stear far away from the use of this app if your expecting to return any winnings or have smooth error free play.
Doesn’t let you win
by ArupDeb on 2021/02/12 10:35
Had the worst time and won’t ever use this platform again. Over the course of one week I lost over 10 thousand dollars in blackjack roulette and slots. Blackjack dealers always have a ten and always makes a hand with a bust card. When you bet heavy they win and when you bring it down they will let you win here and there. When you’re new it becomes addictive with gambling in the palm of your hand but for gamblers they should create some kind of limit so they don’t loose all their money like I did.
Freezing
by JacqueB21 on 2021/03/03 17:41
My game froze and it’s stuck mid bet. I have done everything to trouble shoot. All it does is bring me back to the same hand then give me an error message. I reached out to support and they said they will look into it. Meanwhile I can’t withdraw my funds or play. Previous to this I made a withdraw and it is going to take at least 3-5 business days to process before I receive my funds, which is just ridiculous. They have a lot of bugs to work out! They need to remember they are dealing with actual money.
Rating Trends
122,171,140,96,98,117,133,93,118,108,104,121,124,96,111,117,94,91,122,103,107,98,102,98,110,97,69,76,101,96,84,77,102,101,98,103,87,80,104,80,94,86,113,95,78,72,84,80,79,96,73,64,71,62,88,66,84,70,74,54,62,71,93,69,75,81,52,58,74,78,86,38,104,99,60,74,84,71,69,60,84,94,79,84,86,84,60,68,72,57
All Versions
4.0
16,849 total
 5
13,692
 4
1,928
 3
715
 2
125
 1
389
Current Version (20.07.03)
4.0
16,849 total
 5
13,692
 4
1,928
 3
715
 2
125
 1
389
Version History
More...