Screenshots
Keyword Volume Hits KEI Rank
biking routes
0.00
184
2
the ride
0.00
184
8
rdp free
0.00
182
17
lite bike 2
10.16
181
2
lidl bike
11 K
178
3
bhive app
3.5 K
169
9
rido app
0.00
154
2
drevol ltd.
0.00
48
1
mastodon social
22 K
28
bkash limited
2.1 K
24
bangladesh radio
2.60
14
bangladesh cricket
0.00
12
bangladesh police
0.01
9
the bangladesh bible society
0.05
6
Search Visibility
App name
Pathao
Description
Enjoy superfast service with Pathao! Bikes, Cars, Parcels and Food - all in one app! Register using your phone number to get started! Beat the traffic and get anywhere fast with on-demand rides from Pathao. How to get a ride? - Select your location and request a ride to be picked up in minutes. - Pay the rider and rate your journey! Travel at your own convenience with Pathao cars! How to take a car ride? - Select your location and request a Pathao car and you will be picked up in minutes! - Pay the captain and rate your journey. You can also share your location during the ride to let your friends know where you are! Your favorite food; delivered in a flash! How to order Food? - Select location and pick a restaurant among hundreds - Pick any item and checkout Timely and secure Parcels deliveries, picked up at your door! How to send a Parcel? - Select location and enter receiver name - Pay the driver and rate him after the delivery is completed! Sharing is caring! Share your promo code with anyone to get discounts. Payment with Pathao is simpler than ever before! Use Pathao’s digital payments and complete your payment within seconds. How to use Digital Payment? - Choose your method of payment (ipay, bKash, credit/debit card) at the end of a ride. - Select the amount you need to pay and confirm payment. Features of the app: - Real-time tracking of your journey - Fare calculation breakdown - View details of previous rides/orders in history - Share promo codes with others to get discounts - Apply promo codes to get discounts - Having trouble? Let us know through in-app support Want to know more? Visit https://pathao.com/
UI needs update
by Azmain Yousuf on 2021/06/03 08:18
Please update the user interface and make it look like something from 2021. We want this Bangladeshi app to succeed more than its adversaries and I think this is one of the significant drawbacks Pathao has today.
Fix the attitude of food delivery boys
by khanTonni on 2021/05/21 08:41
When there is discount or free delivery, that time the delivery Men deliberately cancel the order or deny to take order. This should be checked out and rectify by Pathao Authority. How can be they that much audacious!!
Location pinning needs improvement
by Khaeva on 2021/04/27 03:11
Looks good overall but I don’t see all locations. Hope you guys will improve that soon.
No complain modes for drivers
by Bhraata Shri on 2021/04/20 05:30
I found an option “others” to complain about drivers in details but the option used to open a dialogue box to type before but is not available now ... Your drivers uses slang words unnecessarily when i try to ask them the reason for them to cancel, they threaten using slangs ...
Savar
by 001tonmoy on 2021/03/21 17:30
no coverage inside savar,it's been years pathao has come to Dhaka but savar is yet not covered. such a disappointment from PATHAO
worst food delivery app ever!
by nat08062000 on 2021/03/10 17:21
The riders/delivery man accepts the order without knowing the location of customers. It always creates a problem because when we are hungry and already placed the order, waiting for food after 10-20mins the delivery man who accepted my order calls and tells me that he cant bring my food for certain reasons like: > its too far from my zone area > i cant come this far to deliver food for only 30-40tk > the restaurant is taking too long to make the food i have to cancel your order And every time i order food from this app i have to order atleast 3times because 2 or more delivery man has cancelled my order already for different reasons. This is straight out harassment for the customers. Also the delivery mans are sometimes rude and whenever i call customer service nothing changes. I had to waste hours on this useless irritating app on an empty belly. Please try to upgrade your services and the app. Why does a customer has to place an order for 3-4times ? Cant this issues be solved? Their should a system where riders can see the address before confirming the order. And if a delivery man cancels an order after accepting it the order placed by the customer should be automatically transferred to another deliver man. Why does the customer has to go through the same process of ordering again and again the same food? And Why do i have to get harassed like this everytime i order ? i get canceled by 2delivery man atleast.
App
by Shokal Sheikh on 2021/02/22 07:58
I was trying to get the confirmation code for 30 minutes didn’t get any code. Worst system
Unusable
by talk2jewel on 2021/02/19 14:43
After update its became unusable on iPhone 11 Pro. Hurry to sort it out this problem if you don’t want to loose your customer.
Awe full
by Srp2046 on 2021/02/16 14:36
This is an awe full app. Once the digital payment systems pops up on the screen you can’t skip it. It should the individual choice. Making business in every sector
love
by Ahmed Sujan on 2021/01/03 00:26
love this
service
by Tanjil69696 on 2020/12/05 10:15
outside dhaka courier service er obosta khub e baje..amake call diye 30 minutes e ashbe bole It’s almost 8 hours past now..etto faltu kn?
Delivery charge
by Venom🤣 on 2020/12/05 08:10
Why 100 Rs for delivery.. I ordered from just about 2 kms and still 100 Rs. Reduce the price and limit it accordingly to destination
Can’t login
by tyler2002002 on 2020/11/17 10:21
I don’t get it what is wrong with pathao I am giving my phone no correctly but I just can’t login. Very disappointed
Login issue
by bacpool on 2020/11/17 02:59
Unable to login with phone number!!
App not working at all
by TanjilaSultana on 2020/11/16 20:47
After the update my is not working. It’s asking for number and code again and again it’s 7 times i gave my number and code after accept its asking again i installed the app 4times but still the app is not working. I have a lot of point also.
I can not log in
by very angryy on 2020/11/12 06:24
After updating the recent update, when the app tells me to login and I enter the code it gets me back to the login page rather than letting me logging in. I’ve tried reinstalling but I’m facing the same issue.
Pathetic app
by pyroEnigma on 2020/11/11 06:16
After the recent update, after i log in it instantly logs me out.Was fine before update.This is beyond stupid and very dissapointing.
Company is extremely negligent
by DubOfficial on 2020/10/12 10:20
- The app bugs out a lot, if something interrupts while paying through your card then the money goes through but the pathao app doesnt recognize the due being paid. - The customer support is non-existent, if you complain about anything (wrong items delivered/ bad behavior) they will be like “sorry it wont happen again” and do nothing about it to compensate like its other competitors, they instead demand proof as if we have nothing better to do than to make false support claims. - You cant save your amex card details, have been emailing support for about a year, no reply whatsoever. - Being a platinum member gives you no benefits whatsoever apart from a false sense of accomplishment.
Can’t find ride
by tipu751 on 2020/10/11 13:25
Waiting for long time but not finding riders
Digital payment services is not good
by Nourin_Nemo on 2020/10/10 12:56
Pathao should improve their digital payment service. Because most of the time I can’t pay with my card then I have to pay with cash which is so annoying 🙁
Horrible
by Imtiaz Jamil on 2020/09/13 13:11
Since today the app is automatically taking me to the payment page for the last order. There is no way to close this page or go back to the homepage. ZERO STARS.
Worst Food service
by Sumaiya Tanzin on 2020/08/06 20:01
They always cancel the food order.. tried several times to order.. every time they’ve cancelled...
Service
by sharan2410 on 2020/07/21 14:22
Using pathao since very first. And their service is upgrading day by day
You guys need to focus on the basics
by Nina_k on 2020/07/20 06:33
Something as simple as Sunlight AAA batteries or Super Glue can’t be found on your app. It’s amazing how you guys don’t have these simple products. Capitalise on your strengths, I would have ordered these things from you guys ( fast delivery) rather than Daraz which takes 4 godforsaken days to deliver basic stuff. These tiny issues matter now that everyone is stuck at home because of the pandemic.
Pathetic
by Maisha Tasnim on 2020/06/25 13:19
No matter how many times I’m ordering the food they’re just cancelling it. It did not happen for one time. It happened for more than 20 times. DISGUSTING
No bike riding option
by decent111 on 2020/06/10 07:08
No bike riding option please update the app
Annoyed
by Ami Galib on 2020/05/30 11:52
I ordered something and while tracking the order I’ve noticed my order was delivered then I called their support team and they cancelled the order. I removed the pathao app permanently and ordered from another app. After few minutes the delivery guy from pathao called me and bragging me to receive the food. But I already ordered from somewhere else . Such a poor and unprofessional delivery and support !
ATTENTION ATTENTION
by 都思富 on 2020/04/11 17:45
I would like to inform that, if pathao have their users app in IOS so why shouldn't for the pathao riders? Uber have their own apps in iOS for both users and riders. None of the riders from pathao never use iphone or what? I knew a lots of student from universities they also have riders account and using iphone. Bcz pathao didnt provide any iOs for riders they are switching towards uber . Pls manage and develop apps for riders also. Please
Apps quality & service
by TanvirMohsin on 2020/03/27 12:33
It’s terrible
বাজে কোম্পনী
by K.K.Roy on 2020/03/26 14:12
কমপ্লেইন করেছিলাম কোন পদক্ষেপ ই নেয়নি। সম্ভব হলে পাঠাও অ্যাপ এরিয়ে চলুন। রিভিউতে কোন ষ্টার পাওয়ার যোগ্যতা এদের নেই।
Riders are hard to find
by AyonKibria on 2020/03/09 04:45
It took me for more than half an hour to find a rider. This is frustrating.
Search system so bad.
by Saharia Hossain on 2020/03/08 01:07
If i search any location then i didn’t find location in Pathao app.
Driver
by prince12 on 2020/03/03 04:42
Best driver
Map improvements & Bike ride safety
by AnitaSHR on 2020/03/03 02:05
1. When searching for the location on the map, the exact place you search for never comes up. Even though you know it exists on the google map. Seems like there is a bug searching the google API. 2. Too few cars and drivers, especially when in urgent need. Overall a good initiative with lots of room for improvement
Review
by Sumaiya 0706 on 2020/03/03 01:54
No add destination , no digital payment system
Need complain no
by MK Ratan on 2020/03/02 14:37
Please provide me complain no
Engineer
by S M Shimul on 2020/03/01 13:20
Good service
Loved it but could do better!!
by Iyushdas on 2020/03/01 12:20
Sometimes it hard to find rider and the
Driver & User distance should be as less as possible
by Ankondhaka on 2020/03/01 10:29
The driver & user distance should be very near, so that both of we can save time. It’s frustrating that sometimes my request goes to very far. As a result we loss huge time.
Hello Pathao team
by nazmulasa on 2020/02/29 03:27
Google Map is big problem. Please solve this problem. Location tracking is not exactly .
Best route
by Imran Akhand on 2020/02/29 03:26
It will better when showing best route of location where I want to go.
Good App
by Shaqiq on 2020/02/27 02:19
Good but navigation and gps accuracy is not accurate, it doesn’t show actual location
Doesn’t not keep retail
by whatthehe*** on 2020/02/05 14:42
Foodman does not keep any retail along with them. Whenever they come for delivery always they say,no retail .Ok we understand it happens sometimes but not every time , why do we always have to consider?Please kindly change this
I am highly disappointed
by ashfaqur on 2020/02/05 08:36
You have a poor fare calculation system. Why dont you calculate the jam time for showing initial fare. Poor so poor
The bike option isn’t showing up
by donttrustme--trustme on 2020/01/31 04:45
I mainly use pathao for the bike services which is quite useful in Dhaka, it gets ahead of the traffic at reasonable prices but today while going out the entire option for the bike just disappeared and it’s not coming back the app is completely up to date I’ve tried the customer support on messenger but help doesn’t seem to be in sight. I like pathao better than Uber but if they don’t fix this problem they Aren’t leaving me a choice
Pathao Food is a pain
by Muttaqi Mashrur on 2020/01/11 12:23
The courier service on app has some sort of a glitch. I keep ordering food, the order gets cancelled either immediately or after I get on a call with the driver.
Update your app
by mmalaminn on 2020/01/01 03:22
Your Pathao app is backdated. Some features are not working. It should update.
Promo code system is a scam.
by mizanurr on 2019/12/30 09:51
I used the promo code "youtube50" to get a 50% discount. Turns out the maximum discount is 100 bdt for a 300 bdt order which they didn't mention before. I ordered anyway.i definitely put the promo code before my order ,there's no chance i made a mistake because i had another person with me and we checked several times. But they removed the promo code from the app after i confirmed my order which we didn't notice.it was so clever. Seems to me that they are just trying to lure customers by fake discounts and promo codes and scamming them from their money. This was my first time ordering from them and probably the last time.
Good apps
by Merufti on 2019/12/30 01:29
Good apps
Pathao points
by S@BB!R on 2019/12/22 16:13
Apps image on Appstore mentioned (showing) on the website that Pathao has introduced Pathao points both for food and ride, however, I cannot see anything in the app. Though my app is updated. My latest two rides were on 07-OCT-2019. Thanks in advance.
Location incorrect & promo code didn’t work
by raihan65 on 2019/12/06 07:28
Maximum time it shown wrong pickup location & also service not available in popular area like farmgate sahabagh .. promo code didn’t work also
Location not working properly
by Aninda Halder on 2019/12/04 06:53
The latest version can’t track my current location automatically..... food options is not working as it can’t find my location
Tootle is better
by Sucks🤦‍♂️ on 2019/12/01 03:16
Tootle is better
App crashes when you place order for food
by AhmedBony on 2019/11/14 13:11
App crashes when you place your order in iPhone 5
Cancel cancel cancel
by Tenzing Pakhrin on 2019/10/31 08:20
First they accept then cancel all the time. Worst services.
Pathao Map is still not up to the mark
by mr. hesus on 2019/10/22 16:49
Map of pathao should be more updated. Sometimes it makes mistake to pin point the location. And ride sharing app should be something in which we can see the real time update of the rider’s whereabouts. Performance of pathao map is really mediocre. And riders should be instructed by Pathao authority to use the map religiously to track down the location of the user. Regards From a regular user of pathao
Rubbish service as well as rubbish app.
by hakuboi on 2019/10/20 15:12
Had so many stupid experiences with pathao, I'd rather walk.
Pathao should hire on the basis of the behavior of the drivers
by Zsnr on 2019/10/16 05:54
Pathao drivers in ctg are really rude compared to Dhakas ones. Doesn’t matter it’s a guy or a girl passenger, they seem to always cancel if the destination isn’t according to the one they desire. And the most annoying part where drivers keeps on asking where the destination is and cancels later on(even if the places are like halishahar/GEC cause they are gonna get paid accordingly anyway). Don’t think that’s how it should be working. So really don’t have any other option rather than using the substitute ride providers. The company should really start working on it. :)
Problem with mobile network
by tahiaata50 on 2019/10/11 13:01
New version of pathao ios app seems to have problem with internet from mobile data.It acts like there is no network whereas there is a working mobile network working with other apps.But It works fine with wifi connection.
Internet connection unavailable
by tarek23mahmud on 2019/10/11 09:45
Just after downloading the app, it says the Internet connection is unavailable. Even when it’s 4G connected
Really helpful for countries like nepal !
by EXRIPEZ on 2019/09/30 06:09
Really helpful for developing countries
Cancellation problem
by zan zee on 2019/09/28 12:55
I have seen a problem in iOS version.. sometimes it doesn’t show cancellation option
CANCELS ORDERS ON ITS OWN
by Agiente Applea on 2019/09/22 13:32
I have been using this app for a few months now. And I must say it has a lot of flaws. One major flaw is that the app just randomly cancels orders on its own without me even doing anything. I've faced this problem A LOT using this app. Just recently, it cancelled my orders 10 times in a row without my action or any kind of message. This really gets on my nerves and it's difficult to operate like this. Please fix this as soon as possible.
WORST SERVICE EVER!!!
by Nadvee on 2019/09/03 14:56
Big noo for pathao
Destination doesn’t work!
by ahmed.ahmed on 2019/08/23 04:06
Baler app, destination dei ekta ashe arekta 👎🏽
Life Saver App
by Shad1199 on 2019/08/19 16:55
For me pathao food is more important than bike or car. The best food delivery ever in Bangladesh.
Irritating
by SAAD H. on 2019/07/25 14:43
It's totally irritating to ask every single to update forcefully whenever pathao screen pops up!
What a stupid app this is
by prince molla on 2019/07/22 11:05
I had so much hope in pathao food. First few times I ordered they were on time and delivered it. But now they r worse delivery service ever ! Their delivery mans r very unprofessional and bunch of idiots !! They take order then cancels it. And why did u guys put this free delivery option ? It doesn’t even work. Remove it. Nobody asked for any free delivery system. Cuz whichever restaurants has free delivery options , when u order they won’t accept the order or direct cancel it on ur face !! What is this rubbish ! If guys r having money problems then ask for it. Don’t put on false advertisements !!
What’s wrong with you
by navfarhan on 2019/07/19 10:54
Now a days it’s so hard to find cars on by using your app. And specially car light. And even if I do get it why do you charge so much.
Average
by Zubayed on 2019/07/04 18:37
Hmmm how can you get more consumers? For that the company’s first priority shud be giving the consumers more benefits more promos n real good services.
Poor service
by Sheldon1995 on 2019/06/27 10:02
After trying a lot of times, only got food delivered twice. But in the last few days, I never got a rider for food.
Poor qualifications courier men
by hasan4702 on 2019/06/18 09:10
Plz PATHAO recruit those courier men/ delivery boys who has a good smart phone and can use google map properly. Sometimes its very very difficult to guide them to designate locations
Please invest heavily in Accurate GPS based mapping system
by s m 7 on 2019/06/13 18:44
The only reason I prefer Uber over pathao is that Uber App is so smooth and shows accurate GPS based location. For example when I move my location spot also moves which allows rider to find my location.
Payment Issue
by Tabein on 2019/06/13 10:29
The app is all good but I’ve faced one issue that the payment option after completion of order or ride delays to show and there is no option in the app to go to the payment option manually.
Really bro?
by im mad thank you on 2019/06/09 08:11
This is the 13th time my order has been cancelled!Ya’ll make me sick.I mean am I not suppose to enjoy my food at home?WHAT’S THE POINT OF THE FOOD OPTION THEN OH MY GODDDDDDDDDDDDDDDD *even my freaking location is not real!what?*
Price high
by princesujon on 2019/05/30 12:24
With each update you are up charging Bike fare. I’m quitting my app. Better replacement is still CNG.
Payment procedures are terrible
by Naziaaaaaaaaaaaaaaaaaaa on 2019/05/18 09:08
Pathao offers discounts through bKash. Pathao won’t even show the option for digital payment. What’s with the deception?
All rides are overcharged and no refund
by Ahfaruk on 2019/05/13 11:45
Pathao is the worst car ride sharing service .Even if there is no traffic,there will be increased fare and never expect to get the fare back because pathao permits its driver to take the longest route so that fares are increased.Also they will never refund u the extra amount unlike UBER WHICH REFUNDS THE EXTRA FARE IN EVERY SITUATION.I was a regular pathao customer but now I switched to Uber.The drivers in pathao are rude and worthless.So use UBER the most convenient ride sharing app.!!!!!Learn sth pathao
Disappointed
by Ibne Mizan on 2019/05/13 04:04
Attention Pathao team ! Very sorry to say that I’m too much disappointed about your map . Every time I’m getting so tired to find out exact location but when I tried to Uber very easily it’s coming, even when I write one or two words theres automatically showing so many destinations nearby & very easily I can catch up my exact location. When I’m Narayanganj zone it’s showing only Narayanganj area map never showing Dhaka map .if you’re planning to go long away than It’s should be more easier than others all competitors but Really don’t know you guys what work are doing there !!! A very easy Advice is Plz contact with google team and explain them every single problems believe me they will help you more than your expectation. Thanks
Show bike name
by Afsar Rabby on 2019/05/13 01:42
Show the proper bike name.
Need option to save location.
by mymensingh 091 on 2019/05/12 12:07
Please add option to save favorite destination..
Pathao food, update made it worse
by Writer M. on 2019/05/10 11:26
The previous update brought adding and subtracting food right in the menu of the restaurant. Now you have to order 1 think go to the confirm order page, add more then return to the menu page and order again! Previous update was better, the newer update ruined the experience!
Cheater , don’t use ur card with this cheat
by Ahmedsaadwari on 2019/05/08 08:03
Online transaction is not safe with pathao , use cash for safety. They will take money from ur card and tell you transaction failed. U nvr going to get that money back They will not response to any online payment related issues via email or call.
A third class service app
by OxiMendo23 on 2019/05/06 07:26
Drivers take too long, penalties for cancelling a ride for waiting too long, it’s basically a rip off of Uber but much worse
bkash digital payment not possible
by shémonti on 2019/05/04 14:25
Pathao iOS App doesn’t let me set bkash as my digital payment service.
Worst Service of Pathao Food!!!!
by faria2024 on 2019/05/02 15:48
This used to be one of the best among the food delivery service now it’s just the worst. The courrier who is supposed to bring the food almost always cancel the orders and the app doesn’t even give a notification that it’s cancelled. Had incidents where I had to order 4-5 times a row and still every time it was cancelled. Notified the customer service team about these couple times, only thing they did was say sorry and that they will look into it. And the issue is definitely not solved. Today again the order got cancelled and that’s it for me. Never ever gonna order from this app again.
Raider der bastota and somossa
by inansultan on 2019/04/30 13:06
Raider ra to vai 99.99% of the time e ride cancel dite thake.
Disgusting app!!!
by sr031 on 2019/04/25 06:46
Cancelled my order because the location was too far away. Very unprofessional. Should fire those riders. Uninstalling!!
Useful
by Anis656 on 2019/04/20 19:18
Nice and very useful app.Made the life of inhabitants of Dhaka more easy.
Bkash payment unavailable
by quamrulabedin on 2019/04/17 22:27
Bkash payment option is not shown. Device iPhone 6S
Worst Service
by Shafqat_06 on 2019/04/17 06:50
Try to use Uber instead. The app fails, drivers are unprofessional. Not safe at all.
No cancel option for bikers with poor rating
by Lara Shakida on 2019/04/14 20:48
What’s the point of having a rating system for bikers when you can’t use that to pick them? My ride request was accepted by someone with an 80% ish rating and immediately I had a bad feeling about him, but to my dismay there was no option on my end for confirmation. Worst of all, he (and I) almost got hit by a bus because he slammed the brakes. The bus was not more than one feet away from contact.
Worst
by luciFer" on 2019/04/06 10:55
Worst experience ever
Customer support is very poor.
by Sabbir2050 on 2019/04/03 05:35
Their maximum drivers are rude. Some drivers are criminals as well. Their driver pick up ride request while they are in home and laying on the bed. 😂
Rider
by Rafiur Alam on 2019/04/01 04:57
dont get enough riders in the morning
Digital payment
by @rm4n on 2019/03/28 11:32
Is the digital payment session over? Coz I am not getting any Cashback on digital payment.
Where is the new update??
by orkokhan on 2019/03/26 08:20
U should bring the update same time of android version
Getting problem
by iftisumon on 2019/03/25 13:57
Today i get updates but when update done. My Pathao app having some issues I can’t make any rides then i uninstall the app then again installed but I can’t login to my account.
Fix your broken app please!
by sayeed sheikh xaid on 2019/03/08 07:37
Can’t log in to your stupid app for more than a month.OTP issue.
The bike option isn’t showing up
by donttrustme--trustme on 2020/01/31 04:45
I mainly use pathao for the bike services which is quite useful in Dhaka, it gets ahead of the traffic at reasonable prices but today while going out the entire option for the bike just disappeared and it’s not coming back the app is completely up to date I’ve tried the customer support on messenger but help doesn’t seem to be in sight. I like pathao better than Uber but if they don’t fix this problem they Aren’t leaving me a choice
worst food delivery app ever!
by nat08062000 on 2021/03/10 17:21
The riders/delivery man accepts the order without knowing the location of customers. It always creates a problem because when we are hungry and already placed the order, waiting for food after 10-20mins the delivery man who accepted my order calls and tells me that he cant bring my food for certain reasons like: > its too far from my zone area > i cant come this far to deliver food for only 30-40tk > the restaurant is taking too long to make the food i have to cancel your order And every time i order food from this app i have to order atleast 3times because 2 or more delivery man has cancelled my order already for different reasons. This is straight out harassment for the customers. Also the delivery mans are sometimes rude and whenever i call customer service nothing changes. I had to waste hours on this useless irritating app on an empty belly. Please try to upgrade your services and the app. Why does a customer has to place an order for 3-4times ? Cant this issues be solved? Their should a system where riders can see the address before confirming the order. And if a delivery man cancels an order after accepting it the order placed by the customer should be automatically transferred to another deliver man. Why does the customer has to go through the same process of ordering again and again the same food? And Why do i have to get harassed like this everytime i order ? i get canceled by 2delivery man atleast.
Disappointed
by Ibne Mizan on 2019/05/13 04:04
Attention Pathao team ! Very sorry to say that I’m too much disappointed about your map . Every time I’m getting so tired to find out exact location but when I tried to Uber very easily it’s coming, even when I write one or two words theres automatically showing so many destinations nearby & very easily I can catch up my exact location. When I’m Narayanganj zone it’s showing only Narayanganj area map never showing Dhaka map .if you’re planning to go long away than It’s should be more easier than others all competitors but Really don’t know you guys what work are doing there !!! A very easy Advice is Plz contact with google team and explain them every single problems believe me they will help you more than your expectation. Thanks
Improvement required
by ashiq0002 on 2018/05/14 18:06
Pathao iOS app creates problems! Sometimes the app gets stuck at ‘meet at the pickup point’, whereas I’ve already completed my ride! I have to manually close the app and restart it to get the fare amount and leave a feedback. This happens often, and I’ve found it happening on other iOS devices, too. Pathao makes life a lot easier, but these tiny things (when happens repeatedly) are what might make a customer think twice. Interface could be better and more smooth.
Bangla Language option is not suitable
by SHR47 on 2018/08/29 04:25
Bangla option is taking time to load. In settings > about/help > faq ... it shows nothing in my device iPhone 5s. Also you didn’t provide any report option brightly or anyway. It’s more important in a service providing app. Not only ride related report, but also app related reports should go through that. And you didn’t get into your app without giving access to my location. It’s my wish to show my location. Don’t know why you are forcing me for my location. That’s bu@&#%*t. Customer registration process is so much simple. They didn’t provide that much information about them. Well, that’s good and bad at the same time.
Improve app performance
by Ruffynoruffy on 2018/05/25 04:00
Hire a good iOS developer and UX designer who knows how to scale and improve performance of the app. It’s terrible, your UI doesn’t respond properly when a ride request is made. - most of the times the loading screen doesn’t go away right after a rider has accepted the request. User gets to know the ride request is accepted only if the rider makes a phone call to the user. - if in mid request the phone screen gets locked, it shows no network connection even while clearly there is proper internet. - when the loading screen goes away, the rider information does not show properly, you have to scroll up to see the rider info which is a terrible UX decision. - the rider info is missing the bike or car type they are using. - rider location doesn’t show and the estimated pickup time is missing. Take a look at the uber app for example, it is more stable and has nice UX design. I am a supporter of yours but you should seriously work on the app performance and UX. Right now it is way below in terms of a polished product.
Location not working properly
by Aninda Halder on 2019/12/04 06:53
The latest version can’t track my current location automatically..... food options is not working as it can’t find my location
Worst Service of Pathao Food!!!!
by faria2024 on 2019/05/02 15:48
This used to be one of the best among the food delivery service now it’s just the worst. The courrier who is supposed to bring the food almost always cancel the orders and the app doesn’t even give a notification that it’s cancelled. Had incidents where I had to order 4-5 times a row and still every time it was cancelled. Notified the customer service team about these couple times, only thing they did was say sorry and that they will look into it. And the issue is definitely not solved. Today again the order got cancelled and that’s it for me. Never ever gonna order from this app again.
Need More Improvement
by Skylark-05 on 2018/05/14 16:45
I would give 5 star rating, but Now a days, Most of the time this app getting hang and also very slow. During pickup & destination selection it's very very slow. Also sometimes it takes half an hour to get a Ride even if the rider is showing sufficient in the map. Most of the time rider calls, before showing the accepted status. In previous versions, it was on avaerage good, but now a days your app has become an worst app for these type of bugs. Please fix this issues, and make this app as smooth as UBER or other app.
Pathao should hire on the basis of the behavior of the drivers
by Zsnr on 2019/10/16 05:54
Pathao drivers in ctg are really rude compared to Dhakas ones. Doesn’t matter it’s a guy or a girl passenger, they seem to always cancel if the destination isn’t according to the one they desire. And the most annoying part where drivers keeps on asking where the destination is and cancels later on(even if the places are like halishahar/GEC cause they are gonna get paid accordingly anyway). Don’t think that’s how it should be working. So really don’t have any other option rather than using the substitute ride providers. The company should really start working on it. :)
What a stupid app this is
by prince molla on 2019/07/22 11:05
I had so much hope in pathao food. First few times I ordered they were on time and delivered it. But now they r worse delivery service ever ! Their delivery mans r very unprofessional and bunch of idiots !! They take order then cancels it. And why did u guys put this free delivery option ? It doesn’t even work. Remove it. Nobody asked for any free delivery system. Cuz whichever restaurants has free delivery options , when u order they won’t accept the order or direct cancel it on ur face !! What is this rubbish ! If guys r having money problems then ask for it. Don’t put on false advertisements !!
Ranges should be properly mentioned.
by Farhana00 on 2018/10/31 11:55
I am very disappointed at Pathao food. I usually order a lot from outside using other apps. Today I ordered from Chillox via Pathao but the rider called me and cancelled the order just because my location was far from the restaurant. A food delivery service shouldn’t be like this. If there is a limit or money range or a specific area range to order using service it should be mentioned but cancelling an order just because it’s far makes it an unprofessional and unfriendly service.
No cancel option for bikers with poor rating
by Lara Shakida on 2019/04/14 20:48
What’s the point of having a rating system for bikers when you can’t use that to pick them? My ride request was accepted by someone with an 80% ish rating and immediately I had a bad feeling about him, but to my dismay there was no option on my end for confirmation. Worst of all, he (and I) almost got hit by a bus because he slammed the brakes. The bus was not more than one feet away from contact.
Pathao Map is still not up to the mark
by mr. hesus on 2019/10/22 16:49
Map of pathao should be more updated. Sometimes it makes mistake to pin point the location. And ride sharing app should be something in which we can see the real time update of the rider’s whereabouts. Performance of pathao map is really mediocre. And riders should be instructed by Pathao authority to use the map religiously to track down the location of the user. Regards From a regular user of pathao
Not bad but...
by 244dgdg on 2018/10/31 16:28
The new update really makes the app fast and the user interface is pretty clean too, but it’s way too simple looking. Also, the animations are not that pleasing to the eye which is a poor experience for the user. Not to mention the new update makes me feel like as if I’m opening an app from inside the app when selecting the bike 🏍 option which is annoying. Please add some smooth and cool looking animations.
ATTENTION ATTENTION
by 都思富 on 2020/04/11 17:45
I would like to inform that, if pathao have their users app in IOS so why shouldn't for the pathao riders? Uber have their own apps in iOS for both users and riders. None of the riders from pathao never use iphone or what? I knew a lots of student from universities they also have riders account and using iphone. Bcz pathao didnt provide any iOs for riders they are switching towards uber . Pls manage and develop apps for riders also. Please
You guys need to focus on the basics
by Nina_k on 2020/07/20 06:33
Something as simple as Sunlight AAA batteries or Super Glue can’t be found on your app. It’s amazing how you guys don’t have these simple products. Capitalise on your strengths, I would have ordered these things from you guys ( fast delivery) rather than Daraz which takes 4 godforsaken days to deliver basic stuff. These tiny issues matter now that everyone is stuck at home because of the pandemic.
Pathao food, update made it worse
by Writer M. on 2019/05/10 11:26
The previous update brought adding and subtracting food right in the menu of the restaurant. Now you have to order 1 think go to the confirm order page, add more then return to the menu page and order again! Previous update was better, the newer update ruined the experience!
Map improvements & Bike ride safety
by AnitaSHR on 2020/03/03 02:05
1. When searching for the location on the map, the exact place you search for never comes up. Even though you know it exists on the google map. Seems like there is a bug searching the google API. 2. Too few cars and drivers, especially when in urgent need. Overall a good initiative with lots of room for improvement
Attention!
by mahfuz.ninja on 2018/05/29 05:45
I like pathao despite all the bugs the app has. Partly because it is made by Bangladeshi people (us) But i highly recommend you guys not to mix foodpanda, dhl and uber under the same hood. I guess you guys are smart enough to understand what i mean.
No complain modes for drivers
by Bhraata Shri on 2021/04/20 05:30
I found an option “others” to complain about drivers in details but the option used to open a dialogue box to type before but is not available now ... Your drivers uses slang words unnecessarily when i try to ask them the reason for them to cancel, they threaten using slangs ...
Please add a helmet for passengers. Its very urgent for safety.
by Emdad8 on 2018/04/17 04:00
I am regular pathao user. Very much glad about your service but a bit of disappointment that most of your rider don’t have helmet for passengers...It’s an urgent issue for safety. If you add a helmet service then I will give your app as 5 star.!
Company is extremely negligent
by DubOfficial on 2020/10/12 10:20
- The app bugs out a lot, if something interrupts while paying through your card then the money goes through but the pathao app doesnt recognize the due being paid. - The customer support is non-existent, if you complain about anything (wrong items delivered/ bad behavior) they will be like “sorry it wont happen again” and do nothing about it to compensate like its other competitors, they instead demand proof as if we have nothing better to do than to make false support claims. - You cant save your amex card details, have been emailing support for about a year, no reply whatsoever. - Being a platinum member gives you no benefits whatsoever apart from a false sense of accomplishment.
CANCELS ORDERS ON ITS OWN
by Agiente Applea on 2019/09/22 13:32
I have been using this app for a few months now. And I must say it has a lot of flaws. One major flaw is that the app just randomly cancels orders on its own without me even doing anything. I've faced this problem A LOT using this app. Just recently, it cancelled my orders 10 times in a row without my action or any kind of message. This really gets on my nerves and it's difficult to operate like this. Please fix this as soon as possible.
Pathao points
by S@BB!R on 2019/12/22 16:13
Apps image on Appstore mentioned (showing) on the website that Pathao has introduced Pathao points both for food and ride, however, I cannot see anything in the app. Though my app is updated. My latest two rides were on 07-OCT-2019. Thanks in advance.
You can check your tickets but cannot create one!
by Uabir on 2018/09/04 13:30
I tried to get in touch with pathao. They're is no way of getting a complaint to pathao but you can check your tickets, how convenient! It's like having a bank account without a single penny. Riders call you to cancel the ride where they should cancel themselves. I'm waiting at the pickup point. If you can't pick me up after accepting the booking, don't accept my booking.
Bugs, needs update
by Pitmaster Ramin on 2018/05/14 16:33
This is very basic app but handy for single travellers to move around Dhaka fast and cheap. The app needs major upgrade as there are pretty bugs which doesn’t allow the best performance. For eg: rider location does not come up when ride is confirmed, final bill amount comes late etc
I am quitting Pathao!
by Nahin130 on 2018/11/12 05:53
Pathao Apps illegally Accessing Private & Confidential information of the Mobile of the user which is violation of Rules and unethical. Dear Pathao Team, Try to update your apps so that you can only get restricted access such as like GPS location or others which is only required to run the apps and trace the location of the user for sake of you business. Otherwise more troubles are waiting for you including shut down of Pathao!
Driver & User distance should be as less as possible
by Ankondhaka on 2020/03/01 10:29
The driver & user distance should be very near, so that both of we can save time. It’s frustrating that sometimes my request goes to very far. As a result we loss huge time.
Data thieves!
by Shawon Ashraf on 2018/11/09 19:35
Pathao doesn’t even deserve a single star. They secretly steal sensitive user data on various platforms (they couldn’t do it on iOS however) and sell them to various advertisers. And not only that, their service deteriorated over time as well. The parcel couriers have been reported on numerous occasions to steal valuable parcel contents. Either they improve their service and business ethics or this service is a no go. I care for my data.
Location
by Anowara on 2018/10/30 08:25
Maps doesn’t work properly on apps. Please provide the restaurants address so that we understand the waiting time. Rest you are doing a good job ! Good Luck !
App
by Farhan Bearded on 2018/05/27 10:59
Try to fix your bugs Popping up ‘’Something went wrong’’ Every time I enter but I’m giving you five star because it’s really helpful and cost efficient... But fix the bugs ASAP
UI needs update
by Azmain Yousuf on 2021/06/03 08:18
Please update the user interface and make it look like something from 2021. We want this Bangladeshi app to succeed more than its adversaries and I think this is one of the significant drawbacks Pathao has today.
You are unique
by Shuvo Arefin on 2018/05/10 22:03
Yes you are unique.. because when other service providers are improving their service and sustainability to make our every move easy during pick hours. Other hand each day we are facing each new difficulties with your App’s. I’m not talking about last few days story. If possible fix it asap, otherwise let this apps shutdown instead of bothering on urgencies.
Annoyed
by Ami Galib on 2020/05/30 11:52
I ordered something and while tracking the order I’ve noticed my order was delivered then I called their support team and they cancelled the order. I removed the pathao app permanently and ordered from another app. After few minutes the delivery guy from pathao called me and bragging me to receive the food. But I already ordered from somewhere else . Such a poor and unprofessional delivery and support !
Almost best !!!
by sma sayeed/BD on 2018/05/18 16:40
I often use it and it has a great value to me. Undoubtedly helpful a lot but needs to improve few things like, 1)extra helmet should be used, 2)sometimes App creates problem so it should be improved,
Pathetic Application and Service
by Asif30578 on 2018/11/11 04:03
Really the app needs reconfiguring with ios system. I cannot track the person who is coming to my pick up spot plus many many other problems related to the professionalism of the drivers to the entire setup of the application. Furthermore this is a malware which needs serious attention. This app should be banned from the AppStore. Really pathetic.
Pathao steals SMS, Phonebook, App List
by BobGameOfThrones on 2018/11/08 05:15
As per this app use, Pathao is literally #Stealing (uploading to their server) your #Contacts, #SMS, installed app list and more. What they can do with your SMS? For instance, they can- 1. Steal your OTP for any service (e.g.- online banking) 2. Hack into your account (Facebook, Messenger, Whatsapp, Gmail), even ones protected by 2FA. Technically- hack any account for which password can be reset using SMS. 3. What your economic status is. (By scanning SMS from banks, your recharge history, Credit Card Purchases etc.) The list can go on and on. And those are the possibilities just out of one unnecessary permission (SMS). If you consider the access they get by other apparent legitimate permissions (e.g.- location). 😐
Search problem
by Shuvo Paul on 2018/09/17 18:51
In Pathao IOS app, when I try to search my destination location it can't do that. I tried so many time and last of all I had to select the location manually from map and this too much irritating. If it happens again, then may be I have to remove the Pathao from my mobile.
Good and can be better
by inteshark on 2018/08/02 11:21
The riders don't offer a helmet, that is highly disappointing. Even if the user doesn't wish to wear one, the option should at least be available.
Very good Specially for Bangladesh
by Zahid111 on 2018/09/06 21:56
This was a game changer for traffic flow in Bangladesh specially for young generation who hate sitting down on traffic, but if you are tourist in Bangladesh i would suggest request for a Luxury car don’t try the bike
Poor iOS developers
by nmc_bd on 2018/09/17 01:53
I am giving 1* only for the app. The riders of this platform are average and OK compared to other ride sharing platforms. One of the worst ride sharing app in iOS. Thousands of bugs in the app. Complaining about it since a year, but no improvement. Can’t see rider’s location, can’t use Pathao pay through iOS,......and many more. Totally horrible experience.
App Crash
by SajidSafin on 2019/01/10 04:26
After the huge discount a rider reaches me to my place . But if I don’t review him right away, the app doesn’t show me the payment page and it automatically rates him a dislike!
Payment Issue
by Tabein on 2019/06/13 10:29
The app is all good but I’ve faced one issue that the payment option after completion of order or ride delays to show and there is no option in the app to go to the payment option manually.
A huge mess!
by Rafsan203 on 2019/02/18 13:30
Pathao was offering a BKash cashback offer which needs the Pathao App to always be updated. Even though everything worked completely well with the updates but Pathao regularly made an unexpected update which led to many users not being able to get the discount just because of the uninformed news and couldn’t get this cashback offer!
No Feedback/Comment bar after trips
by Sami 2k16 on 2018/11/08 01:56
It seems after finishing every trip there is no comment option on driver or trip. Just like or dislike can’t be a perimeter for judge. Few drivers are reckless only dislike can’t justify them. If subscribers can comment they can improve their behavior or Pathao can ban them for ride sharing. Need to make apps user friendly.
Good App
by Shaqiq on 2020/02/27 02:19
Good but navigation and gps accuracy is not accurate, it doesn’t show actual location
Don’t rely on this service if you are in any emergency situation
by jrishere2 on 2018/11/14 09:10
I’m ignoring the messy counter productive interface for this review. This is the second time they failed on me in a critical situation. First, it took ages to find a rider, which is fine, it may happen once but not twice in a row. After that long waiting period got a rider and that rider didn’t call or received my call.
GPS and Rating
by RiponGIS on 2018/07/01 12:42
Hi I use the app regularly. The app should work without enable the GPS because I can search or find my location on map. GPS uses lots of battery power. Most important is there should be driver rating system. Only yes or not is not always the situation. This must need to change to rating system. The app don’t show the acceptance of my ride request and don’t show the total value immediately after the end of my ride. Service is very good but because of app I am giving 3 stars.
Rating Trends
2,0,1,0,0,1,2,0,1,0,2,0,1,0,2,2,3,4,0,0,1,1,10,1,0,1,0,0,1,0,0,0,1,1,0,1,1,0,0,0,0,1,9,2,1,1,1,1,0,0,1,0,0,3,0,1,0,0,0,0,0,0,0,7,0,1,1,0,1,0,0,0,1,2,0,0,0,0,0,1,1,0,0,0,3,0,1,1,0,1
All Versions
4.0
4,047 total
 5
2,731
 4
389
 3
252
 2
162
 1
513
Current Version (4.3.0)
4.0
4,022 total
 5
2,719
 4
386
 3
252
 2
160
 1
505
Version History
More...
Keyword Volume Hits KEI Rank
biking routes
0.00
184
2
the ride
0.00
184
8
rdp free
0.00
182
17
lite bike 2
10.16
181
2
lidl bike
11 K
178
3
bhive app
3.5 K
169
9
rido app
0.00
154
2
drevol ltd.
0.00
48
1
mastodon social
22 K
28
bkash limited
2.1 K
24
bangladesh radio
2.60
14
bangladesh cricket
0.00
12
bangladesh police
0.01
9
the bangladesh bible society
0.05
6