Screenshots
Search Visibility
App name
Aeromexico
Description
Our new app has your travel needs covered Download and check out all the new features! Book We’ve updated our design with you in mind. Book your flights faster and easier using your Aeromexico profile. Home Screen Find everything for your next adventure: great deals for the best destinations. Check-in Flight departing soon? Check-in and grab your digital boarding pass to skip the line. My Trips Take control of your traveling! Review your itinerary and personalize your booking with additional services. Status Check flight status in real time. Profile Your Aeromexico profile keeps important information for personalizing your travel experience. Notifications Turn on notifications to receive regular promotions and updates on your flight status.
I love Aeroméxico
by ed89.22 on 2020/07/27 21:53
Your app is great!!
Horas y horas en espera
by tony-13552 on 2020/07/27 11:11
Buenos dias tal vez este sea mi ultimo vuelo con ustedes. La demora para dar información por telefono es eterna
Great App!
by Craftsman Addict on 2020/07/14 06:44
This app is very practical!
Was working until...
by Guerito530 on 2020/07/10 09:19
This app was working fine, but now it won't stay open at all. It crashes on the blue screen with the logo. I tried unindtalling and reinstalling, it's still not working.
Jorge Medina
by jirgedesl on 2020/05/31 22:28
Excellent aervice
Needs an iPad format and better real time notifications.
by jasonjurotich on 2020/05/19 16:11
This is much better than it was before, but it still needs an iPad format (because it looks really bad on the iPad right now), putting the QR code in the upper right or left hand corner for scanning. As well, it needs to have better real time notifications for changes in the flights.
Oliver
by rococuervo on 2020/05/15 15:51
Good service airline 👍
Keeps on crashing on my phone
by FLYTRYBE on 2020/03/20 16:17
I really like the app but it keeps on crashing or always has an excuse for not being able to check me in properly...
Horrible company
by AS1/2:3;4 on 2020/03/04 18:06
Fly any other airlines if you can. If you can’t walk. They will try and screw you out off money,even if being late to your next flight is their fault. $1200 for one way from Mexico City to Vancouver. Went to United it was $230. There fault and tried to give it to me on top of messing up my trip.
Best airline
by anahime ducks 09 on 2020/03/01 20:47
One of the best airline in to Mexico. Great service and airline staff is amazing
El avion no despego porque no sirve la caja negra
by tanmopa75 on 2020/02/19 22:23
.
Awesome, wonderful app
by Jip95 on 2020/02/12 22:32
Excellent
App doesn’t work well
by CaptMo67 on 2020/02/12 20:39
Several times using the app it tells me to use the app for the most up to date information. App never gave me what gate I was departing from
Will not fit on IPad
by Rabbitlax on 2020/02/04 01:24
You cannot log in as a guest on the iPad since you cannot reach that part of the app .
Inestable
by JPatOld on 2020/01/30 12:54
El app es muy inestable. El 50% del tiempo no puedes terminar de hacer el check in.
vuelos seguros
by beropero on 2020/01/26 16:57
es muy buena aerolínea me gustaría saber como obtener información acerca de mis vuelos bendiciones
La mejor aerolínea
by lalycruz on 2020/01/10 17:09
Buen trato
Top service always
by Lordbertrand on 2019/12/22 01:05
Aeromexico agents always go the extra mile for me. When facing issues with my documents they pushed the system to find a solution. With better service, better planes and confortable seatings, you can’t go wrong glying them.
Lo mejor app
by MJ3715 on 2019/12/14 04:00
Great app! Easy to use and interactive.
Aeromexico is terrible
by Dejzd147;?3)64&8),;&;(75(;); on 2019/12/03 14:19
This is the worst airline in the world....
Best airline app
by Charliehustle14 on 2019/11/28 21:51
The best airline app ever!
Mr. José Rodríguez
by lakerfanforkife on 2019/11/24 17:42
Great App. Great information in flight departure changes. Thanks
Casi perfecta
by 🍎💩 on 2019/11/23 21:37
Le faltan bastantes features pero es una buena app comparada con otras
Horrible App
by JrgdeCT on 2019/11/16 19:44
I can see my reservation but that is it. I can’t open any passenger information. Look at seats. Look at my flight. It just keeps loading and loading.
En precios es más elevado
by most read on 2019/11/14 20:16
Me gusta el servicio a bordo o en abordaje Tiene una sensación agradable todo. Normalmente viajo al norte Mi port of call es SJD ME GUSTÓ VIAJAR POR AM Gracias
Para la aerolínea
by huerfanoxx on 2019/11/08 23:16
Es muy buena la aplicación las compras son seguras
Helps a lot!!!
by Memito el Guapo on 2019/11/08 03:59
This app help me a lot in my business and family trips. Thank you!
Mala app
by dochito on 2019/10/31 05:20
La noticia de retraso me llego una hora después que la de google
Aeromexico app, Excellent tool
by Rigoleto57 on 2019/10/27 21:25
It is very helpful to have the Aeromexico App, because we I can manage my flights, and receive updates of my flights
Finally!!
by Srdevil on 2019/10/19 09:06
I’ve waited for this app to get better and it finally has!
José
by sabbysebas on 2019/10/10 13:25
Compré boletos para 5 en menos de 8 minutos! Rápido y fácil! Muy intuitivo
Soffia Alarcon
by soffia ad on 2019/10/05 20:12
Valdría la pena que tuvieran la opción de escoger alimentos especiales en la aplicación. Fuera de eso, todo perfecto!
Not intuitive and limited use
by ny-mx Traveler on 2019/09/03 05:20
Not easy to find the boarding time and updates/notifications aren’t pushed in real time. Horrible functionality- same as their customer service.
English version
by DanKomray on 2019/09/01 04:35
English version is not all in English it's mixed up with Spanish. English people cannot understand programmer must not be thinking right.
It doesn’t work !
by JOJOVIFE on 2019/07/23 02:31
I have testing to sign up my account several times and it says that it has an error..
Great app!
by pagogama on 2019/07/13 13:08
Surprised to see how good of an app! Very simple to use and very functional
Lamejor aerolínea
by aerocruzito on 2019/07/09 07:40
Siempre vuelo en aeromexico
Ok app
by madramadin on 2019/07/04 15:31
Comparable to other airline apps
Aeromexico
by Las Vegas 3 on 2019/06/30 13:53
Great service, seats have plenty of leg room, plane is always on time.
Worst experience of my life
by Popcorntx on 2019/06/30 10:10
Have been at the airport for 12 hours and still have not been able to leave. No end in sight. May not leave for another 12 hours.
The best airlines
by areocool on 2019/06/29 20:21
Areomexico is one of the best airlines.
Not good
by iizinagi on 2019/06/26 02:06
Buying tickets through the app is way more expensive that if you would buy it from the Aeroméxico site or 3rd party sites.
Needs a lot of work
by Insightmen on 2019/06/24 04:03
Very basic functionality, inconsistent operation and for a reservation you need go to the full web site.
Trip with Aeromexico
by KiLoBa on 2019/06/02 13:42
I enjoyed my trip from Houston to Peru. I will use Aeromexico again with the app. My only complaint is no vegan options for meals.
Nice app
by Eusabi on 2019/05/27 20:04
Fast and covenient
DESASTRE
by DiegoChaile on 2019/05/17 14:08
La peor aerolínea con la que he viajado. El avión es viejísimo, el personal irrespetuoso y 0 calidad humana ni atención al cliente. NUNCA VIAJEN CON ESTA MERRR DE AEROLÍNEA.
No English?
by Captain Doug on 2019/05/16 18:29
or at least it wasn’t easy to find. I gave up.
The best
by SilviaBarr on 2019/05/08 18:02
The attention to my tickets and seat are really great and the premier clase is amazing!!
No funciona
by Lucyvigax on 2019/05/07 20:35
Dice que “lo sentimos “ y no puedo accesar a la página.
Boarding passes don’t work all the time
by Traveler555orlando on 2019/05/07 17:24
Boarding passes issued with the app don’t work at Orlando Airport (MCO)
Jala intermitente
by Pericles007 on 2019/04/20 13:40
La app pierde mi número de cliente y hay que darlo de alta de nuevo
About time!!!
by TAPIA55 on 2019/04/04 02:11
About time AeroMexico has decided to actually create an app where you can book, and check your Club Premier account and check in. Basically it took like 4 years, but they’re there finally, now let’s just hope the app doesn’t crash! Lastly, I just want to say thanks for finally creating something that works! :)
Yet lots to improve
by Rod@900 on 2019/04/03 12:53
The app was supposed to provide users an easier way to access and manage flight reservations. Instead it is so frustrating waiting for the app to retrieve information from Aeromexico system. The app shows a “loading” page that never ends... Unfortunately I did not find it useful at all. Cool design, with no functionality.
Experiencia
by Eleguevara on 2019/03/29 14:33
Excelente atención a bordo y muy puntual
Rateros
by llllllllooooop on 2019/03/27 20:37
Me robaron dos pares de tennis nunca jamas voy a volar con ustedes
Excelente recordatorio
by Javier69333268 on 2019/03/18 02:53
Te acompaña en tu viaje siempre con alertas que te llevan seguro
Inconsistent products
by willmora on 2019/03/17 03:11
I flew from GDL to ORD. I was told that I was on the list for upgrade to Premiere. Turns out there was NO premiere. It was all Turist class. The inflight experience was inconsistent without AVOD entertainment, no dutyfree shopping, no premiere class. I was very unhappy with how old and subpar that aircraft was. I think if there are markets that deserve an intro or different level of product, then there should be certain minimum standards, offer the plus seating, duty free should be standard on all international flights. Seat Back entertainment!! Who doesnt have it in 2019, WIFI! None of that was offered. I am not looking forward to flying home on the same old and tired plane. William Rodriguez Gold Medallion/elite Plus
Asignación de asientos
by EvangelinaA on 2019/03/10 01:37
El app en general está bien, pero han habido problemas para reservar asientos de Gold level. Eso siempre dá error.
Satisfecha
by yvonnejeannette on 2019/03/09 00:11
La aplicación súper fácil de manejar y fácil de entender
Convenient way to make a reservation
by HP means?? on 2019/03/05 00:02
Great app helps make and manage reservations!
Agregar vuelos comprados automáticamente
by lililutt on 2019/02/21 02:43
Falta agregar los vuelos comprados automáticamente en el app
Excelente
by toño2875 on 2019/02/20 17:55
Excelente aerolínea!! Sumamente recomendable!!
Horrible App
by D@vis on 2019/02/10 14:50
I am writing this review because Ive have been waiting patiently for a fix of this problem but it just doesn’t come. When I try to put my club premier account it does the same thing and always says there is connection right now please try later. This also happens with the website in English but the funny thing is that it never happens with the spanish one. Please fix because I would like to use this app. After three updates and still not working!!! 🤦‍♂️🤨😞
Federico lafuente
by Churryn on 2019/02/06 12:04
Me encanta
Me ha sorprendido
by Mludlow on 2019/02/01 19:40
Ha mejorado muchísimo! Todo lo relacionado al nivel de club premier ya se hace por aquí y en automático. Inclusive sabe que tengo la tarjeta de Santander.
Brian Peer
by carzy61 on 2019/01/29 03:25
Aeromexico is pathetic fly your flights! Pay to be delayed daily and ride a bus to terminal! A good business model of what it to do but because of a monopoly in Mexico little choice. Keep up the great work! Know I have little choice but this pathetic airline. Crazy!
New password
by Rubaa72 on 2019/01/25 04:04
After talking to a long number of Aeromexico employees, no one has been able to help me change my password!
Very poor performance
by Daveunhappycustomer on 2019/01/19 15:20
App is constantly crashing and constantly showing error messages, also retrieving mobile boarding passes is a challenge. I could not book my flights through this app.
Problema ultima actualización
by J B H D on 2019/01/08 06:01
Con la ultima actualización 1.6.0 se cierra la app sin poder trabajar en ella.
Titanio upgrade
by msuarezperu on 2018/12/31 03:10
Sería un buen app si podemos chequear El Progreso del request por upgrade clase premier ser titanio no se apreciar la ventaja que tenemos para obtener ascenso gracias Feliz año
Does not work!
by tegte on 2018/12/29 04:24
The app does not allow me to add a trip and it doesn’t allow you to track your bags even when it states that in their magazine. Poorly designed.
Pibil on board made me ill
by Pibil on board on 2018/12/18 19:12
I got sick from the food on the flight from Tijuana it Mexico City. Antibiotics required.
Great app
by betoprotector on 2018/12/11 03:52
It’s a great app and all absolutely love it but just need a little more better flight rates that’s all otherwise it’s very great and the airline is great still need to get or find better rates for their customers
HORRIBLE!
by Krypto408 on 2018/11/20 21:49
IT HAS BEEN ALMOST THREE MONTHS THAT THIS APP WILL NOT LET ME MANAGE MY FLIGHTS OR LET ME LOG INTO MY CLUB PREMIER ACCOUNT! AFTER I PRESS MANAGE FLIGHT THE APP WILL JUST KEEP LOADING. I TRIED GOING TO THE WEBSITE TO MANAGE MY FLIGHT AND THE SAME THING HAPPENS! WHEN I TRY TO LOG INTO MY ACCOUNT IT ALWAYS SAYS ERROR AND I ALWAYS TYPE IN THE CORRECT PASSWORD! THEY NEED TO FIX THESE BUGS ASAP! CANT BELIEVE THEY HAVENT ALREADY FIXED IT!
I can’t log in
by Pac Gtz on 2018/11/14 19:15
It keeps saying that there is an issue with the connection so this app is useless
Indigna
by Carlos&Ana on 2018/11/09 09:39
Simplemente es una app tan básica y anticuada en relación a sus posibilidades que resulta indigna. Ya podría aprender Aeromexico de las app de sus competidores extranjeros como United.
Crashes constantly
by Johnn7558 on 2018/11/08 13:11
I just did the update and now the ap crashes constantly. What a pain in the butt and just as I gotta fly out tonight it stops working great.
Crashing!
by DanielHdez13 on 2018/11/08 03:55
After Nov 07th updated the app isn’t working!
Recent update is terrible
by MRC6791 on 2018/11/07 21:30
Have been using the app for a while without any major issues. It’s not as user-friendly as other airlines, but with today’s update, the App will not even open.
New update crashes
by jls1119 on 2018/11/07 20:56
This new update makes the app to crash while opening it
Contact numbers need updating
by BriS35 on 2018/11/07 20:07
Couldn’t check in via Mobil or on-line, kept saying “error” and to call. When I went to call there is a long list of numbers- none of them clear as to which is the best to use, but numbers didn’t work.
Login
by yarelee on 2018/10/24 00:13
Please update log in preference for club premier members!!!!!!!! Never logs in always a hassle
De mal en peor
by ShadowSiz on 2018/10/18 14:03
Desde la ultima actualizacion tienes q inciar sesion cada vez que la abres...
Doesn’t let me log in with my premier account
by trenado88 on 2018/10/08 11:51
As soon as I downloaded the app, I tried to log in with my premier account but it doesn’t let me. It keeps saying that’s there’s a problem with my connection and I’ve been trying for last 3 days.
BEST UPGRADE!
by Mota013 on 2018/10/06 00:29
I saw several bad reviews, I wasn’t confident that I would be "successful" using the app, but I liked it a lot! Really organized, and I was able to book my seats 3 months in advance without paying nothing extra ♥️
Not good
by PIECUCH3333 on 2018/09/13 16:21
If I compare this app to the delta app, I would have to say it’s useless... can’t seem to check in, manage seats everything an app is need for.
The app has a problem that does not display boarding tickets
by Carlos Zq on 2018/09/06 20:05
While a layover in Mexico City I had my boarding tickets in the app, but the app stopped showing the second ticket so I could not go through connecting flights. I had to step outside and print my ticket and go through security checkpoint for a second time. Also the app, could not connect to Apple Wallet. Therefore I was not able to send my boarding tickets there. Overall, I like Aeromexico, but this time I have to say the app needs improvement, come on guys, having a boarding ticket is a basic user scenario.
Check in process is no good
by Mendrel on 2018/08/18 15:08
Every time I travel on Aeromexico the app will never let me check in. I have to go to the counter the day of the flight. Once checked in at the counter the app will still ask you to check in. But since I’ve already checked in the app should realize that and show a boarding pass. But it never does.
Works OK, but needs iPad version
by arielerosa on 2018/08/06 23:53
The app does as advertised, but REALLY needs an iPad version. Not everybody likes to use always small screens...
Never loads
by Sunflower1818 on 2018/08/01 20:32
This app is worthless. Doesn’t work & on the bottom it says “this flight must be checked in by delta” I clicked it and it NEVER directed me.
Useless
by Adriana04 on 2018/07/29 04:41
I can see my reservation but can’t do anything with it. When I click manage reservation or change seat or anything else, it is just loading and loading and loading and nothing shows up. What is this app for then?
My experience
by mmr pablo on 2018/07/26 20:17
Once you add your bookings in the app the MANAGE BOOKING option, for viewing things like seats, doesn’t function and stalls... I have not tried to book a flight using the app.
Won’t load my reservation to allow me to manage it
by Needremote2useremote? on 2018/07/17 21:44
Downloaded this app to manage my reservation. It found it and stores it under my trips, but when I click on the “manage trip” button it gets stuck and never stops trying to load. Useless app unless it’s fixed.
A scam
by Cgbrena on 2018/07/17 17:32
This app has become redundant because it’s impossible to use it for checking in, since the Aeromexico policy of overselling and charging for “premium” seats started. Useless app, a scam of an airline
Worst Travel App
by Gallo Tito on 2018/07/05 20:26
This app doesn’t give you boarding passes for multiple flights, it frequently freezes and doesn’t update flight status. Can’t give less than 1 star.
Bad app bad airline
by D. Reyn on 2018/05/27 10:54
Could use some work all around...
Horrible!!!
by Lula7573 on 2018/05/14 04:42
I been trying to buy my luggage 5 times and I can’t pass to the next screen super useless app
it’s worse every time. i have to enter all my personal info EVERYTIME
by El Maestro Garces on 2018/05/13 16:28
Cada ves que viajo tengo que meter ni número de pasaporte y datos. Es absurdo
Run away
by Tony jar 1987 on 2018/05/09 22:12
If you have multiple options pick a different airline. Customer service is the worst, sent them an email complaining about overbooking my flight and making me buy a new $1300.00 ticket and after a week no response yet, I called them up and said that had to send an email but they never reply. All they want is your money they don’t care about customers. 0 stars and don’t waste your time and money because you will end up paying more.
About time!!!
by TAPIA55 on 2019/04/04 02:11
About time AeroMexico has decided to actually create an app where you can book, and check your Club Premier account and check in. Basically it took like 4 years, but they’re there finally, now let’s just hope the app doesn’t crash! Lastly, I just want to say thanks for finally creating something that works! :)
Inconsistent products
by willmora on 2019/03/17 03:11
I flew from GDL to ORD. I was told that I was on the list for upgrade to Premiere. Turns out there was NO premiere. It was all Turist class. The inflight experience was inconsistent without AVOD entertainment, no dutyfree shopping, no premiere class. I was very unhappy with how old and subpar that aircraft was. I think if there are markets that deserve an intro or different level of product, then there should be certain minimum standards, offer the plus seating, duty free should be standard on all international flights. Seat Back entertainment!! Who doesnt have it in 2019, WIFI! None of that was offered. I am not looking forward to flying home on the same old and tired plane. William Rodriguez Gold Medallion/elite Plus
Not good
by Weeklytraveler on 2018/03/04 20:07
This upgraded app is not working well. I’ve been trying to add a trip, check in and administer a trip to no avail. Keep showing an error message instructing me to contact the Call Center. I did and was a waste of time as they said that everything with my trip is ok and that I have to go to the counter to deal with it.
The app has a problem that does not display boarding tickets
by Carlos Zq on 2018/09/06 20:05
While a layover in Mexico City I had my boarding tickets in the app, but the app stopped showing the second ticket so I could not go through connecting flights. I had to step outside and print my ticket and go through security checkpoint for a second time. Also the app, could not connect to Apple Wallet. Therefore I was not able to send my boarding tickets there. Overall, I like Aeromexico, but this time I have to say the app needs improvement, come on guys, having a boarding ticket is a basic user scenario.
Top service always
by Lordbertrand on 2019/12/22 01:05
Aeromexico agents always go the extra mile for me. When facing issues with my documents they pushed the system to find a solution. With better service, better planes and confortable seatings, you can’t go wrong glying them.
Total price upfront
by avalos_joaquin on 2017/11/03 04:40
I love using this app, perhaps I love Aeromexico in general. Thumbs up for Aeromexico flights; although when I go to booking all it’s fine yet it’s a big window to keep improving the app but something I would love to see is the preference that once my round trip is selected, is to see the total amount, then go to the information for the traveler. Other than that is a good app.
Horrible App
by D@vis on 2019/02/10 14:50
I am writing this review because Ive have been waiting patiently for a fix of this problem but it just doesn’t come. When I try to put my club premier account it does the same thing and always says there is connection right now please try later. This also happens with the website in English but the funny thing is that it never happens with the spanish one. Please fix because I would like to use this app. After three updates and still not working!!! 🤦‍♂️🤨😞
Great app and airline
by duvas702 on 2018/02/08 05:55
I have been flying with Aeromexico for almost 20 years now and I consider it to be Mexico’s best airline. Love their revamped app, it makes it easy to find your flight and add it to your account. Also the check in process with this app is fast.
BEST UPGRADE!
by Mota013 on 2018/10/06 00:29
I saw several bad reviews, I wasn’t confident that I would be "successful" using the app, but I liked it a lot! Really organized, and I was able to book my seats 3 months in advance without paying nothing extra ♥️
Yet lots to improve
by Rod@900 on 2019/04/03 12:53
The app was supposed to provide users an easier way to access and manage flight reservations. Instead it is so frustrating waiting for the app to retrieve information from Aeromexico system. The app shows a “loading” page that never ends... Unfortunately I did not find it useful at all. Cool design, with no functionality.
Great app
by betoprotector on 2018/12/11 03:52
It’s a great app and all absolutely love it but just need a little more better flight rates that’s all otherwise it’s very great and the airline is great still need to get or find better rates for their customers
It doesn’t work !
by JOJOVIFE on 2019/07/23 02:31
I have testing to sign up my account several times and it says that it has an error..
New password
by Rubaa72 on 2019/01/25 04:04
After talking to a long number of Aeromexico employees, no one has been able to help me change my password!
Very convenient
by Anamrtnz on 2017/11/01 23:44
I downloaded the app to have everything handy for my trip today. I have all the info, I checked in and now have my boarding passes ready as well. Very user friendly, for first timers.
Keeps on crashing on my phone
by FLYTRYBE on 2020/03/20 16:17
I really like the app but it keeps on crashing or always has an excuse for not being able to check me in properly...
Aeromexico app, Excellent tool
by Rigoleto57 on 2019/10/27 21:25
It is very helpful to have the Aeromexico App, because we I can manage my flights, and receive updates of my flights
Trip with Aeromexico
by KiLoBa on 2019/06/02 13:42
I enjoyed my trip from Houston to Peru. I will use Aeromexico again with the app. My only complaint is no vegan options for meals.
Looks good, needs improvement.
by David_Sandoval_87 on 2018/04/26 02:23
When making a reservation on this app, regardless of what step you’re in, if at any time you tap back it takes you back to the initial screen. It is quite disappointing :(
Check in process is no good
by Mendrel on 2018/08/18 15:08
Every time I travel on Aeromexico the app will never let me check in. I have to go to the counter the day of the flight. Once checked in at the counter the app will still ask you to check in. But since I’ve already checked in the app should realize that and show a boarding pass. But it never does.
Half services in this app and half on another one
by Diagger on 2018/01/08 05:00
Why would Aeromexico want you to have two separate apps, one for your tickets and booking trips, and the other one where you check your Club Premier miles and related stuff. Why cant they just have one app that integrates all this, just like the rest of the airlines? This is beyond stupid.
Won’t load my reservation to allow me to manage it
by Needremote2useremote? on 2018/07/17 21:44
Downloaded this app to manage my reservation. It found it and stores it under my trips, but when I click on the “manage trip” button it gets stuck and never stops trying to load. Useless app unless it’s fixed.
Finally!!
by Srdevil on 2019/10/19 09:06
I’ve waited for this app to get better and it finally has!
Horrible company
by AS1/2:3;4 on 2020/03/04 18:06
Fly any other airlines if you can. If you can’t walk. They will try and screw you out off money,even if being late to your next flight is their fault. $1200 for one way from Mexico City to Vancouver. Went to United it was $230. There fault and tried to give it to me on top of messing up my trip.
Works OK, but needs iPad version
by arielerosa on 2018/08/06 23:53
The app does as advertised, but REALLY needs an iPad version. Not everybody likes to use always small screens...
Helps a lot!!!
by Memito el Guapo on 2019/11/08 03:59
This app help me a lot in my business and family trips. Thank you!
Cannot get the boarding passes
by m&m037 on 2017/12/23 05:27
I was able to check in using the Aeromexico website. But trying to get the boarding passes in the app just doesn't work. I can see the message that no boarding passes were found. Oh well hope this is fixed someday.
Needs much work
by Gregorysps on 2017/12/04 20:56
Does not give boarding pass for multiple flights, does not easily show you gate information and flight status. Put more work into making this app more useful.
Convenient way to make a reservation
by HP means?? on 2019/03/05 00:02
Great app helps make and manage reservations!
Aeromexico
by Las Vegas 3 on 2019/06/30 13:53
Great service, seats have plenty of leg room, plane is always on time.
Recent update is terrible
by MRC6791 on 2018/11/07 21:30
Have been using the app for a while without any major issues. It’s not as user-friendly as other airlines, but with today’s update, the App will not even open.
Useless
by Adriana04 on 2018/07/29 04:41
I can see my reservation but can’t do anything with it. When I click manage reservation or change seat or anything else, it is just loading and loading and loading and nothing shows up. What is this app for then?
Contact numbers need updating
by BriS35 on 2018/11/07 20:07
Couldn’t check in via Mobil or on-line, kept saying “error” and to call. When I went to call there is a long list of numbers- none of them clear as to which is the best to use, but numbers didn’t work.
Not intuitive and limited use
by ny-mx Traveler on 2019/09/03 05:20
Not easy to find the boarding time and updates/notifications aren’t pushed in real time. Horrible functionality- same as their customer service.
Very poor performance
by Daveunhappycustomer on 2019/01/19 15:20
App is constantly crashing and constantly showing error messages, also retrieving mobile boarding passes is a challenge. I could not book my flights through this app.
Doesn’t let me log in with my premier account
by trenado88 on 2018/10/08 11:51
As soon as I downloaded the app, I tried to log in with my premier account but it doesn’t let me. It keeps saying that’s there’s a problem with my connection and I’ve been trying for last 3 days.
Great app!
by pagogama on 2019/07/13 13:08
Surprised to see how good of an app! Very simple to use and very functional
The best
by SilviaBarr on 2019/05/08 18:02
The attention to my tickets and seat are really great and the premier clase is amazing!!
Worst Travel App
by Gallo Tito on 2018/07/05 20:26
This app doesn’t give you boarding passes for multiple flights, it frequently freezes and doesn’t update flight status. Can’t give less than 1 star.
Was working until...
by Guerito530 on 2020/07/10 09:19
This app was working fine, but now it won't stay open at all. It crashes on the blue screen with the logo. I tried unindtalling and reinstalling, it's still not working.
Worst experience of my life
by Popcorntx on 2019/06/30 10:10
Have been at the airport for 12 hours and still have not been able to leave. No end in sight. May not leave for another 12 hours.
Needs a lot of work
by Insightmen on 2019/06/24 04:03
Very basic functionality, inconsistent operation and for a reservation you need go to the full web site.
Brian Peer
by carzy61 on 2019/01/29 03:25
Aeromexico is pathetic fly your flights! Pay to be delayed daily and ride a bus to terminal! A good business model of what it to do but because of a monopoly in Mexico little choice. Keep up the great work! Know I have little choice but this pathetic airline. Crazy!
Horrible App
by JrgdeCT on 2019/11/16 19:44
I can see my reservation but that is it. I can’t open any passenger information. Look at seats. Look at my flight. It just keeps loading and loading.
Does not work!
by tegte on 2018/12/29 04:24
The app does not allow me to add a trip and it doesn’t allow you to track your bags even when it states that in their magazine. Poorly designed.
My experience
by mmr pablo on 2018/07/26 20:17
Once you add your bookings in the app the MANAGE BOOKING option, for viewing things like seats, doesn’t function and stalls... I have not tried to book a flight using the app.
App doesn’t work well
by CaptMo67 on 2020/02/12 20:39
Several times using the app it tells me to use the app for the most up to date information. App never gave me what gate I was departing from
Best airline
by anahime ducks 09 on 2020/03/01 20:47
One of the best airline in to Mexico. Great service and airline staff is amazing
Total price upfront
by listen-you on 2017/11/15 16:25
You should to show the total amount before ask for the passenger information
Not good
by iizinagi on 2019/06/26 02:06
Buying tickets through the app is way more expensive that if you would buy it from the Aeroméxico site or 3rd party sites.
Rating Trends
7,3,4,1,9,3,7,3,3,13,7,11,8,7,6,7,6,9,8,11,11,9,10,12,7,11,0,31,14,15,10,16,12,12,21,15,19,13,17,28,8,7,7,12,18,14,19,12,17,17,24,22,26,20,15,15,13,13,16,23,13,14,10,15,11,18,15,8,18,20,21,22,19,18,29,23,15,17,25,25,17,25,24,11,14,20,10,18,6,0
All Versions
5.0
17,395 total
 5
15,117
 4
1,711
 3
352
 2
66
 1
149
Current Version (1.8.23)
5.0
17,392 total
 5
15,116
 4
1,711
 3
352
 2
66
 1
147
Version History
More...