I used to think guitar center was fair in dealing with used guitars. My guitars are pristine and even though I planned on buying another guitar from San Marcos guitar center they only offered me about 35% of the retail value for my guitar. I then tried to buy a Godin guitar but had to order it many weeks ahead of time. I found it on another web site for cheaper and they shipped it to me within days! Obviously Guitar Center does not care as much as they used to. From now on I’ll only go there simple items like cords and picks, but nothing big.

There is no picture when I click on the guitars I want to check out

Love Guitar Center. But app consistently freezes up when I try to search items using 2 parameters: price range snd brand. Locks up every time. Please fix

Purchased a Gibson guitar that was advertised, priced, and offered as new. Was called from the store that had it and advised was a scratched, damaged, over 2 years on the floor model. They offered a deep discount, but only after I questioned why used was being sold as new and only confirmed damage to the guitar (otherwise why discount so heavily?). When called main customer service was told this is fairly common for guitar center to offer merchandise as new on the site and app even though used and demo models. Buyer beware!!!!

We purchase a violin for my daughter for when she was in middle school at KHALA, they really take care of you

Hot Rod waited on me, he was very helpful and knowledgeable about the product and price for the item and the warranty program.

Have tried many small Ma and Pa shops just felt the need to support. But they just couldn't deliver anything i couldn’t find myself on the internet for the same price. I imagine we were both shopping in the same place. Not much help there. And no discount with zero freebies. Guitar Center however has most everything you want to hold feel and play, i have made 5 major purchases through them and it has always been a good positive feeling during it all. Thank you Guitar Center for the trusting partnership.

I have had 2 very positive experiences at Guitar Center this month, there were two guitars I was looking for both very different. The first was A particular 12 string I had been looking for , I located one in California, @ G C , I never purchased A guitar online, I spoke to the sales man asked him to check A few things for me ; nut width, # of playable frets, and general condition, he responded in A honest way, so with tongue in cheek I made the purchase, when I received it, his evaluation was spot on, I could not have done any better myself, my next purchase was my first Electric guitar, I won’t tell you my age, because I would laugh too, any way I went to my closest Guitar Center ( Chattnooga , Tn. ) I am A ‘60’s guy , and played Folk music, Country too , since I was 18, ( no fair counting to guess my age) But, I was documented being healed of A terminal disease, I want to give something back, and playing praise songs , and A lot of other stuff , I decided to get an “AXE” lol, I have gotten the ability to pick back again, so I needed A “AXE” , that I could pick, I showed him A picture of what I thought I wanted, I sat down and tried to play it , the action was to tight for my style, after 10 min. of me suffering, he was very intuitive, He came over with my new BABY, YES, I cannot with words tell you what it fells like when you hit the ball out of the park, but, I am very sure that Epiphone made this Les Paul just for me, at least that is how I feel. I fooled around with many different guitars, but I can tell you with all honesty, the guys at Guitar Center, are the best I have ever dealt with, the repair Luther , replaced 2 of my strings on one of my guitars, and shared some wisdom how to keep it from happening again, Thank you Sir. God Bless, Jim.

I think it has great Prices

It is too cool to have your app on my phone. I enjoy your deals. I really enjoy your vintage gear!!I miss the guitars of my youth which was the late 1950’s and all of the 1960’s.

Great app wish it worked with out wi fi

This app crashes way too often. The search is good.

I’m a musician. And have buying from Guitar Center for about 30 years. I love the online shopping.

Shows u have sale on mics yet won’t let me add in it to cart

Awesome! Easy billing

In the past this app has been great but over the past month or two it has been freezing up every time I open it. It will freeze when I try to open my saved searches. I’ve had to log out several times a week as well in order for my saved searches to update.

This app is amazing, way better than the website where everything loads very slow because of so many little things on the website. The app runs smooth, no lag or anything. People have to download the app instead of using the website😂

Fine but crashes randomly. Crashes 100% of the time when trying to zoom on items.

Pictures don’t load most the time

It would be easier to use this app if it didn’t occasionally freeze up, very annoying

Very helpful and friendly.

Images won’t load on cellular. Other than that, it’s a great app.

Site won’t send prompt for a new password. Guess I’ll have to order my new Gretch Falcon and Nord Stage 3 HP 76 from Sweetwater. Sorry guys. Better luck next time.

Trying to order thru this app is very aggravating. All I wanted to do was order strings for my ukulele. I’ve bought instruments, music books and accessories from guitar center. The service at the stores is excellent but the app has me wanting to never shop there again. How many times do I have to add my phone number? 17 times before it finally allowed me to put my order in. I’m beginning to think that I can better get my supplies for my ukulele elsewhere. Oh.. did I mention the constant crashing of the app. What happened guys? Your app at one time was awesome! Your app was what got me to become your customer and now you app is what is driving me straight to your competitors!

Guitar center has everything you need , but a lot of the used gear is not checked enough. But you can easily return it if it is no good 👍🎸

App just quits all the time. Annoying as hell.

Nothing but awesome service, buying is a breeze. Use their credit card you will love it.

Great selection from top vendors and good pricing

Great way to look for whatever you are looking for. And there is always some king of deal. Sometime it does crash all of a sudden. But all is good.

Love it

Always freeze up no matter what I do. Horrible app. I love GC but I cannot stand this app.

All merchandise piece is accurately described and categorized. Ordering is easy and the employees work hard to see that purchases are quickly delivered in a timely manner.

You would think that by now, guitar center would have fixed all the problems with this app but nope. I just removed the app after months of waiting for basic fixes to the app. The app crashes constantly and clicking/selecting options is a guarantee for the app crashing. Oh well, back to sweetwater and musicians friend I guess.

On my last visit to guitar center I purchased a nice vox amp and the staff were instrumental in me making a good decision to purchase the one I did over a more expensive yet not really that useful to me due to my playing type marshall. This is just one occasion out of many where they have steered me back into the right mindset.

I'm learning how to use the app... seems easy... & really useful

I got the native instruments S49 midi controller and Komplete 12 ultimate for $1200!!! Wow what a steal!!! Brand new too!!

So many great purchases with this store! I always come here on a regular basis for gear. There is no other guitar store like guitar center. The employees are very nice and know everything there is to know about the products at the store. All the guitars I have bought have been in great condition. Thank You Guitar Center!

Guitar Center is the Best place to enjoy buying the Best for your music!!!

Helpful

Great app! Easy to check availability of nearby stores!!!

They have a seemingly endless selection of Guitars, amps and everything in between. I tried the feedback service and it was extremely Helpful. Prices are as low as they go, don’t Think you need to shop around for a better price. The problem one might have is making Up your mind because of the large selection.

User friendly app.

Guitar Center the the best 1stop shopping stores to get all the musical gear you’ll need! From designing a sound system to getting the best quality and most importantly keeping you within your budget! It’s Ike the Home Depot of Music!

Great service I will definitely keep shopping here!

It’s aight

The app is cool and like viewing new stuff

I recently purchased an instrument microphone using the Guitar Center App. Shopping the microphone was easy and convenient. I received free shipping and had the product shipped to store. I was also very satisfied with price.

Easy to use

So many products lack the proper description which turns me away from buying certain things.

Been working with guitar center for over 15 years, never disappointed! Keep coming back!

Over the years, I’ve come to appreciate Guitar Center as a purveyor of quality merchandise and assistance to choose products suitable to customers, frequently suggesting instruments of equal or better utility to the customer at a lower price. Quite remarkable in these times.

easy way to shop!!! 👍👍👍

Great app, but whenever I choose an item to view it, it always says there’s no available image

Gu

The pictures will never load

Friendly salesmen. Not pushy in any way.

When you try to sort from price low to high it keeps switching back to relevant and will not let you look at multiple pages and sort from price low to high ... this is a ridiculous time waste

It locks up a lot, it boots me out a lot, I've missed purchases on one-off items because site booted me out. Inventory isn't real in real time. I've made purchases to be returned by system because item is not in stock

Photos generally low quality, small.

Im rating this app, not my experience with GC. Looks like some people don’t understand the concept of reviewing the app. Completely freezes up on my iPad Pro. Have to shut it down and restart it. I’d go to the regular website but it has problems too.

Images do not come up

Guitar Center is so fun a very well stocked !

I love going to the Tacoma Guitar Center. I have found the staff very knowledgeable and extremely helpful. They usually have a large inventory of guitars and accessories. Yep, if you are looking for a new guitar or whatever, then you need to to need to check out Guitar Center. You won’t be disappointed.

It gets hung up at times, and decides randomly where I am. Sometimes Seattle, sometimes Hollywood. Other than that it works well.

The app is fine until you try to look up store availability, then it freezes. Sometimes when I try to filter by price it doesn’t apply the filter. It’s better to just use the website.

Great app

Great application.

Solid stuff now please stop asking me to review you guys

return a bass to the store at orange blossom orlando fl and never credit the $$ to my acc

Drove all the way to the place because the app said that they had an item in stock I was looking for and when I got there I was told by the customer service representative that the app is useless for that. This was my first trip to a guitar center and it will be my last.

Worked with Matt and Gabby at S. Portland, ME store. They helped me find the instrument I wanted and gave a fair and honest trade value for equipment no longer needed. I worked 25 years in retail management and know the difference between good and not so good service. I consider the great folks at G. C. To be top of the line for what they do. Thank you.

This app crashes or gets stuck whenever I try to filter a search. Then I have to get out of it, close the app, then restart my search.

I used to get all my gear from guitar center , it’s been many years. Today I was looking for a product that was literally sold out on every website that I visited. To my satisfaction guitar center had what I needed , will be coming here first for future purchases. Cheers

Guitar Center is nothing but awesome. Best music, instrument store that exists. Cool sales folks who are honest and always willing to answer all my questions on the spot and offer great suggestions. I’m not rich and they don’t hold it against me, they hook me up with the Best gear that I can get for my bucks and I’ve never been let down with any purchase I’ve ever made. I have some great guitars, drums, and gear only because Guitar Center exists.

My first experience with guitar center app, it was incredible and easy to choose and browse my likings. Full 5 stars!!!!

It works good when it’s not freezing and crashing. It convenient to shop with but it constantly freezes and I have to restart the app. Its probably closer to 2.8 stars.

This app is alway breaking down. It’s been about 2 months now that I can’t complete my purchases. I have to call in my order.

It’s a fine app unless you wanna search anything or use a filter. Then it freeze and you have to restart it. Sometimes it works... most times it doesn’t. Fix that and I’ll love the app again.

I’ve had nothing but good experiences buying from guitar center.

Happy shopping customer since 2007! #Levels

This site has been a godsend as far as where to go to work out equipment and Guitar here that I need to manufacture and create the music that I want.

When I try to click on something I’m interested in, the pictures of those items won’t show. Guess somebody should do something about it.

You had all what I want

I like the app, with one exception. Every time you open the app and click search, the last item you searched for is pre-filled. So half the time when I don’t catch it and end up with a search with something like “midi keyboardbass guitar” instead of just searching for “bass guitar”. Really annoying. Just start with a clean search entry/input field for every search.

ROCK ON BROS AND THANK YOU

I have nothing but great things too say about guitar center (Nordhoff/valley)! I’ve bought several items from them two guitars/amps/etc and the whole process has been flawless best part guitar/amps go on sale a week or so later no problem they got right up in there and honored the sale price..... like I said unbelievable customer service/ great selection/unbeatable prices/shout out to the managers and all the really helpful employees it’s cause of you’re attention to detail I’ll be a lifelong customer🙏👍

it’s good.

Annoys you more then anything! It’s like your searching for a instrument and they keep bugging you, sending you messages and always telling me to rate them. It would be better to open a browser then to get this app.

Gets stuck when trying to checkout. Can’t even give them my money.

Just purchased a guitar and i am very happy about the dealership and the purchase itself.

I Love guitar center! They always have what I am looking for. Leon Atkins.

Never have a problem with GC purchases. Good, competitive pricing and no questions asked returns. Returns can be made to any GC store and that saves a pretty penny by not having to ship it back yourself.

I use this app often. My favorite feature is you can search Guitar Center’s entire inventory of used gear nationwide and even buy the item and have it shipped to your local GC store for free! I am not affiliated with GC just a musician who loves this app!

Does a good job of finding items, but handles refinements poorly. Also has difficulty with images. Locks up and/or crashes completely a LOT.

Easy to use and see what your buying that and I get to lay down and think about it.

Great people,great deals,great products.What else is there to say?

Very easy to use and save all the stuff I’m looking for so I can compare items and prices. It’s awesome how easy it is!!!!!

I want my MTV...

The best people, instruments. I’m a man of little words.

I used to think guitar center was fair in dealing with used guitars. My guitars are pristine and even though I planned on buying another guitar from San Marcos guitar center they only offered me about 35% of the retail value for my guitar. I then tried to buy a Godin guitar but had to order it many weeks ahead of time. I found it on another web site for cheaper and they shipped it to me within days! Obviously Guitar Center does not care as much as they used to. From now on I’ll only go there simple items like cords and picks, but nothing big.

There is no picture when I click on the guitars I want to check out

Love Guitar Center. But app consistently freezes up when I try to search items using 2 parameters: price range snd brand. Locks up every time. Please fix

Purchased a Gibson guitar that was advertised, priced, and offered as new. Was called from the store that had it and advised was a scratched, damaged, over 2 years on the floor model. They offered a deep discount, but only after I questioned why used was being sold as new and only confirmed damage to the guitar (otherwise why discount so heavily?). When called main customer service was told this is fairly common for guitar center to offer merchandise as new on the site and app even though used and demo models. Buyer beware!!!!

We purchase a violin for my daughter for when she was in middle school at KHALA, they really take care of you

Hot Rod waited on me, he was very helpful and knowledgeable about the product and price for the item and the warranty program.

Have tried many small Ma and Pa shops just felt the need to support. But they just couldn't deliver anything i couldn’t find myself on the internet for the same price. I imagine we were both shopping in the same place. Not much help there. And no discount with zero freebies. Guitar Center however has most everything you want to hold feel and play, i have made 5 major purchases through them and it has always been a good positive feeling during it all. Thank you Guitar Center for the trusting partnership.

I have had 2 very positive experiences at Guitar Center this month, there were two guitars I was looking for both very different. The first was A particular 12 string I had been looking for , I located one in California, @ G C , I never purchased A guitar online, I spoke to the sales man asked him to check A few things for me ; nut width, # of playable frets, and general condition, he responded in A honest way, so with tongue in cheek I made the purchase, when I received it, his evaluation was spot on, I could not have done any better myself, my next purchase was my first Electric guitar, I won’t tell you my age, because I would laugh too, any way I went to my closest Guitar Center ( Chattnooga , Tn. ) I am A ‘60’s guy , and played Folk music, Country too , since I was 18, ( no fair counting to guess my age) But, I was documented being healed of A terminal disease, I want to give something back, and playing praise songs , and A lot of other stuff , I decided to get an “AXE” lol, I have gotten the ability to pick back again, so I needed A “AXE” , that I could pick, I showed him A picture of what I thought I wanted, I sat down and tried to play it , the action was to tight for my style, after 10 min. of me suffering, he was very intuitive, He came over with my new BABY, YES, I cannot with words tell you what it fells like when you hit the ball out of the park, but, I am very sure that Epiphone made this Les Paul just for me, at least that is how I feel. I fooled around with many different guitars, but I can tell you with all honesty, the guys at Guitar Center, are the best I have ever dealt with, the repair Luther , replaced 2 of my strings on one of my guitars, and shared some wisdom how to keep it from happening again, Thank you Sir. God Bless, Jim.

I think it has great Prices

It is too cool to have your app on my phone. I enjoy your deals. I really enjoy your vintage gear!!I miss the guitars of my youth which was the late 1950’s and all of the 1960’s.

Great app wish it worked with out wi fi

This app crashes way too often. The search is good.

I’m a musician. And have buying from Guitar Center for about 30 years. I love the online shopping.

Shows u have sale on mics yet won’t let me add in it to cart

Awesome! Easy billing

In the past this app has been great but over the past month or two it has been freezing up every time I open it. It will freeze when I try to open my saved searches. I’ve had to log out several times a week as well in order for my saved searches to update.

This app is amazing, way better than the website where everything loads very slow because of so many little things on the website. The app runs smooth, no lag or anything. People have to download the app instead of using the website😂

Fine but crashes randomly. Crashes 100% of the time when trying to zoom on items.

Pictures don’t load most the time

It would be easier to use this app if it didn’t occasionally freeze up, very annoying

Very helpful and friendly.

Images won’t load on cellular. Other than that, it’s a great app.

Site won’t send prompt for a new password. Guess I’ll have to order my new Gretch Falcon and Nord Stage 3 HP 76 from Sweetwater. Sorry guys. Better luck next time.

Trying to order thru this app is very aggravating. All I wanted to do was order strings for my ukulele. I’ve bought instruments, music books and accessories from guitar center. The service at the stores is excellent but the app has me wanting to never shop there again. How many times do I have to add my phone number? 17 times before it finally allowed me to put my order in. I’m beginning to think that I can better get my supplies for my ukulele elsewhere. Oh.. did I mention the constant crashing of the app. What happened guys? Your app at one time was awesome! Your app was what got me to become your customer and now you app is what is driving me straight to your competitors!

Guitar center has everything you need , but a lot of the used gear is not checked enough. But you can easily return it if it is no good 👍🎸

App just quits all the time. Annoying as hell.

Nothing but awesome service, buying is a breeze. Use their credit card you will love it.

Great selection from top vendors and good pricing

Great way to look for whatever you are looking for. And there is always some king of deal. Sometime it does crash all of a sudden. But all is good.

Love it

Always freeze up no matter what I do. Horrible app. I love GC but I cannot stand this app.

All merchandise piece is accurately described and categorized. Ordering is easy and the employees work hard to see that purchases are quickly delivered in a timely manner.

You would think that by now, guitar center would have fixed all the problems with this app but nope. I just removed the app after months of waiting for basic fixes to the app. The app crashes constantly and clicking/selecting options is a guarantee for the app crashing. Oh well, back to sweetwater and musicians friend I guess.

On my last visit to guitar center I purchased a nice vox amp and the staff were instrumental in me making a good decision to purchase the one I did over a more expensive yet not really that useful to me due to my playing type marshall. This is just one occasion out of many where they have steered me back into the right mindset.

I'm learning how to use the app... seems easy... & really useful

I got the native instruments S49 midi controller and Komplete 12 ultimate for $1200!!! Wow what a steal!!! Brand new too!!

So many great purchases with this store! I always come here on a regular basis for gear. There is no other guitar store like guitar center. The employees are very nice and know everything there is to know about the products at the store. All the guitars I have bought have been in great condition. Thank You Guitar Center!

Guitar Center is the Best place to enjoy buying the Best for your music!!!

Helpful

Great app! Easy to check availability of nearby stores!!!

They have a seemingly endless selection of Guitars, amps and everything in between. I tried the feedback service and it was extremely Helpful. Prices are as low as they go, don’t Think you need to shop around for a better price. The problem one might have is making Up your mind because of the large selection.

User friendly app.

Guitar Center the the best 1stop shopping stores to get all the musical gear you’ll need! From designing a sound system to getting the best quality and most importantly keeping you within your budget! It’s Ike the Home Depot of Music!

Great service I will definitely keep shopping here!

It’s aight

The app is cool and like viewing new stuff

I recently purchased an instrument microphone using the Guitar Center App. Shopping the microphone was easy and convenient. I received free shipping and had the product shipped to store. I was also very satisfied with price.

Easy to use

So many products lack the proper description which turns me away from buying certain things.

Been working with guitar center for over 15 years, never disappointed! Keep coming back!

Over the years, I’ve come to appreciate Guitar Center as a purveyor of quality merchandise and assistance to choose products suitable to customers, frequently suggesting instruments of equal or better utility to the customer at a lower price. Quite remarkable in these times.

easy way to shop!!! 👍👍👍

Great app, but whenever I choose an item to view it, it always says there’s no available image

Gu

The pictures will never load

Friendly salesmen. Not pushy in any way.

When you try to sort from price low to high it keeps switching back to relevant and will not let you look at multiple pages and sort from price low to high ... this is a ridiculous time waste

It locks up a lot, it boots me out a lot, I've missed purchases on one-off items because site booted me out. Inventory isn't real in real time. I've made purchases to be returned by system because item is not in stock

Photos generally low quality, small.

Im rating this app, not my experience with GC. Looks like some people don’t understand the concept of reviewing the app. Completely freezes up on my iPad Pro. Have to shut it down and restart it. I’d go to the regular website but it has problems too.

Images do not come up

Guitar Center is so fun a very well stocked !

I love going to the Tacoma Guitar Center. I have found the staff very knowledgeable and extremely helpful. They usually have a large inventory of guitars and accessories. Yep, if you are looking for a new guitar or whatever, then you need to to need to check out Guitar Center. You won’t be disappointed.

It gets hung up at times, and decides randomly where I am. Sometimes Seattle, sometimes Hollywood. Other than that it works well.

The app is fine until you try to look up store availability, then it freezes. Sometimes when I try to filter by price it doesn’t apply the filter. It’s better to just use the website.

Great app

Great application.

Solid stuff now please stop asking me to review you guys

return a bass to the store at orange blossom orlando fl and never credit the $$ to my acc

Drove all the way to the place because the app said that they had an item in stock I was looking for and when I got there I was told by the customer service representative that the app is useless for that. This was my first trip to a guitar center and it will be my last.

Worked with Matt and Gabby at S. Portland, ME store. They helped me find the instrument I wanted and gave a fair and honest trade value for equipment no longer needed. I worked 25 years in retail management and know the difference between good and not so good service. I consider the great folks at G. C. To be top of the line for what they do. Thank you.

This app crashes or gets stuck whenever I try to filter a search. Then I have to get out of it, close the app, then restart my search.

I used to get all my gear from guitar center , it’s been many years. Today I was looking for a product that was literally sold out on every website that I visited. To my satisfaction guitar center had what I needed , will be coming here first for future purchases. Cheers

Guitar Center is nothing but awesome. Best music, instrument store that exists. Cool sales folks who are honest and always willing to answer all my questions on the spot and offer great suggestions. I’m not rich and they don’t hold it against me, they hook me up with the Best gear that I can get for my bucks and I’ve never been let down with any purchase I’ve ever made. I have some great guitars, drums, and gear only because Guitar Center exists.

My first experience with guitar center app, it was incredible and easy to choose and browse my likings. Full 5 stars!!!!

It works good when it’s not freezing and crashing. It convenient to shop with but it constantly freezes and I have to restart the app. Its probably closer to 2.8 stars.

This app is alway breaking down. It’s been about 2 months now that I can’t complete my purchases. I have to call in my order.

It’s a fine app unless you wanna search anything or use a filter. Then it freeze and you have to restart it. Sometimes it works... most times it doesn’t. Fix that and I’ll love the app again.

I’ve had nothing but good experiences buying from guitar center.

Happy shopping customer since 2007! #Levels

This site has been a godsend as far as where to go to work out equipment and Guitar here that I need to manufacture and create the music that I want.

When I try to click on something I’m interested in, the pictures of those items won’t show. Guess somebody should do something about it.

You had all what I want

I like the app, with one exception. Every time you open the app and click search, the last item you searched for is pre-filled. So half the time when I don’t catch it and end up with a search with something like “midi keyboardbass guitar” instead of just searching for “bass guitar”. Really annoying. Just start with a clean search entry/input field for every search.

ROCK ON BROS AND THANK YOU

I have nothing but great things too say about guitar center (Nordhoff/valley)! I’ve bought several items from them two guitars/amps/etc and the whole process has been flawless best part guitar/amps go on sale a week or so later no problem they got right up in there and honored the sale price..... like I said unbelievable customer service/ great selection/unbeatable prices/shout out to the managers and all the really helpful employees it’s cause of you’re attention to detail I’ll be a lifelong customer🙏👍

it’s good.

Annoys you more then anything! It’s like your searching for a instrument and they keep bugging you, sending you messages and always telling me to rate them. It would be better to open a browser then to get this app.

Gets stuck when trying to checkout. Can’t even give them my money.

Just purchased a guitar and i am very happy about the dealership and the purchase itself.

I Love guitar center! They always have what I am looking for. Leon Atkins.

Never have a problem with GC purchases. Good, competitive pricing and no questions asked returns. Returns can be made to any GC store and that saves a pretty penny by not having to ship it back yourself.

I use this app often. My favorite feature is you can search Guitar Center’s entire inventory of used gear nationwide and even buy the item and have it shipped to your local GC store for free! I am not affiliated with GC just a musician who loves this app!

Does a good job of finding items, but handles refinements poorly. Also has difficulty with images. Locks up and/or crashes completely a LOT.

Easy to use and see what your buying that and I get to lay down and think about it.

Great people,great deals,great products.What else is there to say?

Very easy to use and save all the stuff I’m looking for so I can compare items and prices. It’s awesome how easy it is!!!!!

I want my MTV...

The best people, instruments. I’m a man of little words.