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App name
Passapp Taxi: Khmer Tuk Tuk
Description
Passapp is the leading taxi-hiring service in Cambodia. PassApp is a taxi booking service based in Phnom Penh, Cambodia. The application allows to book a cab, tuktuk, rickshaw with taximeter anytime we go for a flight to the airport or if we are running late for day job, or getting home late at night.. You are guaranteed to get there safely and always in time. We provide transportation in Phnom Penh at affordable prices only. PassApp intends to work with professional local drivers, adhering to the highest industry standards. That is what makes us proud to be a leading cab service in Cambodia. Hire taxi and get ride in Cambodia PassApp is available 24/7. Our cab drivers use modern precise meter. Using the app you can hire: TukTuk Rickshaw Cab SUV All you need to do is to pick your destination, choose a delivery point and submit payments after the trip is done. As simple as that! Using our service will help you book a taxi in a matter of seconds and get a fast go to any destination of your choice. Book taxi easily To use PassApp, you should have an active mobile phone number at hand. When your account is approved, you can mark your pick-up location and choose service type. Once you have done a booking, the app will let you know when taxi driver arrives. After the payment is done, you will get the invoice with your trip details automatically sent to your inbox. PassApp rates We provide local taxi service at low prices. All tuktuk, rickshaw and cabs are owned by professional drivers who provide taxi service independently. Additional services - Got a planned trip and need to go fast to the airport to be in time for your flight? No worries! With advanced booking feature, you can pre-order taxi to arrive there at any time. - Rest assured you will always have access to fair estimates of your arrival time each time you grab a taxi. Our taximeter cab and tuk tuk in Phnom Penh are always at your disposal. - Rate your drivers helping us improve the quality and comfort of passengers rides. - Monitor the progress of your car on local map: from pickup location to delivery point. - Leaving notes to drivers before your taxi ride. This is especially convenient if you order a car for someone else or travel with pet wanting to warn your driver about it in advance. Technology We go hand in hand with technology. That’s why PassApp Cambodia always uses up-to-date software to improve your lifestyle. Our 24/7 pass app allows to grab a ride anywhere fast and easily. Follow us Email passapptaxis@gmail.com Hotline: 086 515121 or 017515121 Facebook: https://web.facebook.com/passapptaxis/ Contact us Please do not hesitate to contact us, if you have any questions or concerns about our service. We are always glad to help and we are excited to hear what you have to say about us. This will help us dramatically to enhance our Passapp and bring it to the next level. We go above and beyond in delivering excellent taxi service for all our clients. Being a leader on Cambodian market, PassApp taxi has surpassed its competition and become the leading Tuktuk & Rickshaw Booking App. So grab your chance to experience joy and comfort of everyday taxi trips with our best-in-class application.
Ggggyy
by samoun1166 on 2020/09/08 08:00
Vvsbbsbs
No Privacy for Customers
by Alquimpo on 2020/06/04 03:34
We’ve canceled a trip more than once because we were matched with a driver that is far away. A new request would pair you up with the same driver instead of a new one. This then enables the driver to call your phone number directly. We have been called numerous times only to get harassed. Why is it that they have direct access to our phone numbers but they cannot be called directly? It’s not safe for customers especially if they know where you live.
Drivers call you for higher prices and if you refuse, they just don’t come
by B-roney on 2020/01/23 09:02
It’s too easy for drivers to manipulate this system, you are better off paying a higher price to someone on the street. I’ve been left stranded several times over the past couple of years for wanting to pay what the app says, and then they refuse to come and you can choose to cancel or wait for the app to cancel. Then you are struck trying to use the app again and again. This is the only choice in Kampot and Sihanoukville, but if you’re in PP, get the other one that starts with a G and ends with a Rab. This company deserves the bad rap until they get some kind of control on the the drivers, which means more money for the company.
Be educated
by cambodia resort on 2019/11/14 11:15
Most the drivers are dumb in Phnom Penh and Siem Reap, they can’t even use the map that already showed him where to go and they opposite the destination and some drivers they intentionally to drive a wrong direction to extend meters to get more money!!! I don’t know what is happening with these drivers!!! This is a kind of failure business model. I am not looking down to those drivers but before hiring them pls educate them... let them follow the route that displays on map and not try to extend meters or wrong destination.... GRAB is far better than your product.... i am very disappointed that I have been using this product for several months and not much improvement..
Rickshaw driver
by wejkgkweghew on 2019/10/18 09:12
On the way back home I booked a rickshaw and the drive in drunk and he not drive properly. The car and Moto who drive nearly always horn at us.
Good app!!
by greenisawesome102 on 2019/08/04 22:06
My whole family used the passapp app constantly. It’s very useful in the Phnom Penh and Siam reap area! When we had a problem with a driver we were easily able to contact the company! Thank you for serving us well!
B.S.
by ClashTraveling on 2019/03/29 05:34
The app said it would cost us $14 to get to our destination. The tuk tuk driver charged us $30, and we frustratingly negotiated down to $25. App is useless.
Need to be able to rate drivers
by workinginphnompenh on 2019/03/18 14:07
Customers should really be able to rate their drivers as drivers can rate their passengers. This might make drivers cut down on trying to scam customers by taking them the long-way-around to rack up distance/time on the meter. We should be able to report drivers that do that or at the very least give them a rating. Going to try Grab app now to see if they provide that option.
Drivers still try to con you.
by Animegurl95 on 2019/02/08 14:08
Today my driver went in the complete opposite direction of where the GPS told him to go, and then feigned ignorance when I pointed it out to him. So I ended up having to tell him how to get to my hotel, even though that’s his job. They’re still going to try to rip you off no matter what so when you book it, take a screen shot of that estimate and show them. For the rest of my stay, I’m just going to forgo the app and flag down drivers myself. This app is literally not worth standing and waiting for a driver when at any given point there’s at least 5 trying to offer you service. Just be savvy and don’t waste your time with this.
Ripped off
by Jenco1 on 2019/01/26 07:49
Used this app ONE TIME and was immediately ripped off. Driver picked me up but canceled the fare and then charged me DOUBLE! They know how to game the system. DO NOT use this app!
Stupid developers
by Joe Shmoe McGee on 2018/10/04 18:48
How are you going to ask for my phone number to create an account when I don't have service here? Get a clue.
Petty and foolish
by Capt Rand McNally on 2018/09/20 10:07
They drive in the wrong direction because they won’t use their maps and pretend it was an accident. I would give them a zero rating if possible.
My Location
by PhanithS on 2018/08/14 00:50
My location in passapp keeps showing that I'm in other place.
Unreliable
by Unhappy in PP on 2018/06/26 06:14
Sometimes it works well, at other times it may not work at all. I got a cute new error msg today: “No internet connection.” My connection is fine and all other apps work perfectly. Tried deleting and reinstalling but no change. Good idea in theory, but poorly executed.
HORRIBLE!
by Scorpiosean on 2018/05/31 10:34
Once a driver stole $20 cash from my hands. No response to emails and calls. Today, driver drives in the wrong direction for 15 !minutes despite his map program telling him exactly where to go. I had to jump out and flag down a driver. Business meeting soon. These drivers have no idea how to use maps that tell them " turn left, turn right "- too complicated. Why hire ignorant , dishonest people? Failed business model.
no iphone x screen support
by hahs hs on 2018/05/30 09:59
...
No Internet Connection
by hook hook kim on 2018/05/24 10:43
It is a good app to use sometimes but this one time, “No Internet Connection” popped up. I tried using my internet on other things and it works but it just doesn’t tower on PassApp.
TERRIBLE
by xHyperClutch on 2018/02/13 11:11
This app is supposed to do one simple job. Request a tuktuk using the driver app and show the location of the client. How can it be as unreliable as it is??? So much bugs and issues where the app just dont work! Don’t bother releasing an app that almost never does what it promises to do!
I have a bad experience on this app!
by Ph3ng on 2018/01/20 14:09
I don’t think it is a good app! I tried to use this app couple times but I didn’t get a good response from this app. It is always say “Check your internet connection “!
Not sure
by Agamer88 on 2018/01/06 08:27
Will check
Reliable and Inexpensive
by SK Kohloung on 2017/11/07 23:49
I used the PassApp couple time in two days ago and I think the services is the best and the fee is inexpensive.
I hate this!!
by Lalapandaaaaa on 2017/11/07 08:49
It takes such a long time to request for tuktuk driver!! It doesn’t request as fast as before. It took me like 10mn for requesting the driver.
Poorly Crafted App
by I Am Duug on 2017/06/22 04:51
It's a good idea poorly executed. Pros: -email receipts -can adjust pickup point on map Cons: -Can Not adjust destination -Can Not rate or comment drivers - many have incompetent vehicles -Can Not block problem drivers -can Not get firm quote on long rides -App should give option to search a different driver in the cancel menu -Notifications do not work! ANNOYING prompt keeps asking to set notifications! Super annoying constantly prompts even though notifications are already on!! -App should indicate if driver can speak English It's a good start but is missing obvious features.
Not good.
by Slightlydum on 2016/11/03 03:49
The app takes forever to request a ride. Every time (3 times) I've request a ride they never show up. The time of arrival is not accurate, it's just a count down. It would show the driver driving the opposite direction and the time of arrival is still counting down.
No Internet Connection
by hook hook kim on 2018/05/24 10:43
It is a good app to use sometimes but this one time, “No Internet Connection” popped up. I tried using my internet on other things and it works but it just doesn’t tower on PassApp.
Drivers call you for higher prices and if you refuse, they just don’t come
by B-roney on 2020/01/23 09:02
It’s too easy for drivers to manipulate this system, you are better off paying a higher price to someone on the street. I’ve been left stranded several times over the past couple of years for wanting to pay what the app says, and then they refuse to come and you can choose to cancel or wait for the app to cancel. Then you are struck trying to use the app again and again. This is the only choice in Kampot and Sihanoukville, but if you’re in PP, get the other one that starts with a G and ends with a Rab. This company deserves the bad rap until they get some kind of control on the the drivers, which means more money for the company.
Drivers still try to con you.
by Animegurl95 on 2019/02/08 14:08
Today my driver went in the complete opposite direction of where the GPS told him to go, and then feigned ignorance when I pointed it out to him. So I ended up having to tell him how to get to my hotel, even though that’s his job. They’re still going to try to rip you off no matter what so when you book it, take a screen shot of that estimate and show them. For the rest of my stay, I’m just going to forgo the app and flag down drivers myself. This app is literally not worth standing and waiting for a driver when at any given point there’s at least 5 trying to offer you service. Just be savvy and don’t waste your time with this.
No Privacy for Customers
by Alquimpo on 2020/06/04 03:34
We’ve canceled a trip more than once because we were matched with a driver that is far away. A new request would pair you up with the same driver instead of a new one. This then enables the driver to call your phone number directly. We have been called numerous times only to get harassed. Why is it that they have direct access to our phone numbers but they cannot be called directly? It’s not safe for customers especially if they know where you live.
Need to be able to rate drivers
by workinginphnompenh on 2019/03/18 14:07
Customers should really be able to rate their drivers as drivers can rate their passengers. This might make drivers cut down on trying to scam customers by taking them the long-way-around to rack up distance/time on the meter. We should be able to report drivers that do that or at the very least give them a rating. Going to try Grab app now to see if they provide that option.
HORRIBLE!
by Scorpiosean on 2018/05/31 10:34
Once a driver stole $20 cash from my hands. No response to emails and calls. Today, driver drives in the wrong direction for 15 !minutes despite his map program telling him exactly where to go. I had to jump out and flag down a driver. Business meeting soon. These drivers have no idea how to use maps that tell them " turn left, turn right "- too complicated. Why hire ignorant , dishonest people? Failed business model.
Be educated
by cambodia resort on 2019/11/14 11:15
Most the drivers are dumb in Phnom Penh and Siem Reap, they can’t even use the map that already showed him where to go and they opposite the destination and some drivers they intentionally to drive a wrong direction to extend meters to get more money!!! I don’t know what is happening with these drivers!!! This is a kind of failure business model. I am not looking down to those drivers but before hiring them pls educate them... let them follow the route that displays on map and not try to extend meters or wrong destination.... GRAB is far better than your product.... i am very disappointed that I have been using this product for several months and not much improvement..
Good app!!
by greenisawesome102 on 2019/08/04 22:06
My whole family used the passapp app constantly. It’s very useful in the Phnom Penh and Siam reap area! When we had a problem with a driver we were easily able to contact the company! Thank you for serving us well!
Reliable and Inexpensive
by SK Kohloung on 2017/11/07 23:49
I used the PassApp couple time in two days ago and I think the services is the best and the fee is inexpensive.
Unreliable
by Unhappy in PP on 2018/06/26 06:14
Sometimes it works well, at other times it may not work at all. I got a cute new error msg today: “No internet connection.” My connection is fine and all other apps work perfectly. Tried deleting and reinstalling but no change. Good idea in theory, but poorly executed.
Not sure
by Agamer88 on 2018/01/06 08:27
Will check
I have a bad experience on this app!
by Ph3ng on 2018/01/20 14:09
I don’t think it is a good app! I tried to use this app couple times but I didn’t get a good response from this app. It is always say “Check your internet connection “!
Petty and foolish
by Capt Rand McNally on 2018/09/20 10:07
They drive in the wrong direction because they won’t use their maps and pretend it was an accident. I would give them a zero rating if possible.
Stupid developers
by Joe Shmoe McGee on 2018/10/04 18:48
How are you going to ask for my phone number to create an account when I don't have service here? Get a clue.
no iphone x screen support
by hahs hs on 2018/05/30 09:59
...
My Location
by PhanithS on 2018/08/14 00:50
My location in passapp keeps showing that I'm in other place.
Rickshaw driver
by wejkgkweghew on 2019/10/18 09:12
On the way back home I booked a rickshaw and the drive in drunk and he not drive properly. The car and Moto who drive nearly always horn at us.
I hate this!!
by Lalapandaaaaa on 2017/11/07 08:49
It takes such a long time to request for tuktuk driver!! It doesn’t request as fast as before. It took me like 10mn for requesting the driver.
B.S.
by ClashTraveling on 2019/03/29 05:34
The app said it would cost us $14 to get to our destination. The tuk tuk driver charged us $30, and we frustratingly negotiated down to $25. App is useless.
TERRIBLE
by xHyperClutch on 2018/02/13 11:11
This app is supposed to do one simple job. Request a tuktuk using the driver app and show the location of the client. How can it be as unreliable as it is??? So much bugs and issues where the app just dont work! Don’t bother releasing an app that almost never does what it promises to do!
Ripped off
by Jenco1 on 2019/01/26 07:49
Used this app ONE TIME and was immediately ripped off. Driver picked me up but canceled the fare and then charged me DOUBLE! They know how to game the system. DO NOT use this app!
Poorly Crafted App
by I Am Duug on 2017/06/22 04:51
It's a good idea poorly executed. Pros: -email receipts -can adjust pickup point on map Cons: -Can Not adjust destination -Can Not rate or comment drivers - many have incompetent vehicles -Can Not block problem drivers -can Not get firm quote on long rides -App should give option to search a different driver in the cancel menu -Notifications do not work! ANNOYING prompt keeps asking to set notifications! Super annoying constantly prompts even though notifications are already on!! -App should indicate if driver can speak English It's a good start but is missing obvious features.
Not good.
by Slightlydum on 2016/11/03 03:49
The app takes forever to request a ride. Every time (3 times) I've request a ride they never show up. The time of arrival is not accurate, it's just a count down. It would show the driver driving the opposite direction and the time of arrival is still counting down.
Ggggyy
by samoun1166 on 2020/09/08 08:00
Vvsbbsbs
Rating Trends
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All Versions
3.0
117 total
 5
48
 4
14
 3
7
 2
10
 1
38
Current Version (0.34.09-ANTHELION)
3.0
116 total
 5
48
 4
14
 3
7
 2
10
 1
37
Version History
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