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App name
Degoo
Description
100 GB free photo cloud storage! Store your photos and videos free forever with Degoo. We store it all securely in Degoo's online cloud drive. Degoo allows you to bring all your photos, videos and documents anywhere. Degoo Features Secure: we encrypt all your iPhone photos and videos using military grade encryption. Reliable cloud drive: we store triple copies of each file to ensure they are always there when you need them. Degoo is a safety box for your files. Just drop them into our mega secure cloud drive and access them whenever you like. Automatic: we detect when you snap a new photo or add some files and make sure your backup is always up to date. Never think about backup again! Always online: Degoo lets you restore your files from your cloud drive to any computer in the world, whenever you want. If you need more than 100 GB you can upgrade your free account to our affordable premium accounts. Premium account includes: 1. 2000 GB of backup space 2. Phone Storage optimizer 3. Unlimited backed-up devices You can try the premium account free for 14 days! After the free trial it costs $99 per year. • Payment will be charged to iTunes Account at confirmation of purchase • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period • Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable See ours privacy policy and terms of use at: https://degoo.com/terms
Terrible cloud service
by ColAvsFan! on 2020/12/03 15:20
Download stops 75%, memories doesn’t work
Good enough but finicky
by Montyspython on 2020/12/01 15:56
The app has some nice features but the auto-upload gets stuck some times. Turning the auto-upload off, closing the app, then turning it back on seems to get it working again. The web interface is also odd when uploading folders with sub folders. It ends up moving the sub folders into one another in odd ways. It has taken me some time to find the files I’ve uploaded by folder. Honestly, if they fix those two things I’d give Degoo 5 stars just for the cost to benefit ratio!
Slow upload. App has to be active to upload?!
by Big boss steak on 2020/11/30 09:14
Uploading takes too long. And the app has to be active, if it is in the background it will completely stop. Degoo please make upload speeds faster on ios and backups to occur in background. Its 2021...
Photo and video organizers
by i like asian boyz 🤑💅 on 2020/11/30 01:00
Can you guys add folders/albums please?
Slow, doesn’t upload everything you want, lots errors
by grrr64 on 2020/11/27 15:56
I bought a lifetime pass and wanted to back up everything I had. It failed to upload a lot of my files. The interface is clunky. It does not upload photos from my phone in the background only when the app is active.
Good for photos & Videos
by Srarwala on 2020/11/26 18:35
First there is no auto back up feature for PC and Mac. You need to drag and drop your files to upload. So, if you are looking for auto backup for PC/Mac then this is not the product that works for you. From iPhone you can upload photos/videos. As is the case, purchasing more than 1TB of storage is of no use for most users.
The Worst cloud in the world ever
by kurdistan-slemani on 2020/11/24 20:40
I had more than 50Gb in my degoo cloud after 4 months i try to access my cloud and export some important files Unfortunately my cloud was empty:( I sent i msg report they said we will delete all files if you don’t access them up to 3 months :( . Take my advice never use that useless app. Best regards Eng. Jangis
Lucrative storage facility, bad interface & download availability
by Coalition101 on 2020/11/15 14:37
Although it has the most lucrative cloud storage offer, the app interface can sometimes be annoying; and if that doesn’t bother you, being unable you download files because “Something went wrong” will bother you for the most part.
4 stars could be 5
by Z-Willy-Dubs on 2020/11/14 22:20
Terrific service, just shy of the 5 star. Would really love the app to be incorporated into iOS “Files” Like other cloud storage services; onedrive, adobe creative cloud, iCloud, etc...
Review
by Niaz Sharif on 2020/11/14 04:59
So friendly to use Awesome
Bom
by edudassa on 2020/11/01 14:25
Muito bom
Was looking for an image indexing option
by Dancest☆r on 2020/10/27 23:08
Without image indexing I don't have much need for cloud.
Can’t download files...
by WhaT505 on 2020/10/26 05:31
Can upload whatever, but when it comes to downloading your files it always fails.
Not downloading anything
by Alostad92 on 2020/10/25 23:35
The app isnt allowing me to download any of MY content. Now to explain: The app used to be great! I had no problems with it whatsoever when i first downloaded it, however, for some unknown reason the content i had uploaded on the app is not downloading, the videos i had on the app are not playing for some apparent reason. In short: -Cant seem to download any of MY content. -Cant seem to open or play MY videos. -The Uploading speed is very very very slow. Conclusion: The free 100GB aren't worth all the hassle, as it's useless since i cant view nor download any of my stuff. Fix the problem degoo.
Doesn’t work
by TreHenderson on 2020/10/13 11:33
I downloaded this app Nd not one pic has yet to upload
Horrible mobile app
by scarecrow37 on 2020/10/04 04:51
The pc version might be normal, but the iOS app is horrible. I can see there are a lot of files in the cloud, but i cannot accesa any of them. I do not even see logos to download/view/delete.
Do not use it. Insecure and fraudulent
by kdunchained on 2020/10/03 12:34
During promotional period it sold permanently 2tb storage to many people. After 1 year, it kicked people off their system by sneaking into your files and claiming you have copyrighted materials. No warning, no grace period, no data recovery.
Incredibly odd company.
by Netplay on 2020/09/27 16:45
I wouldn't trust them with important files.
Scam
by Tvn205 on 2020/09/27 10:04
This is one of the worst decision I ever made to purchase the 10T lifetime plan from this company thinking that I could back up my photos and files alternatively to icloud. Uploading photos from my iphone is so painfully slow, in almost one month, i have only uploaded 10% of my photos. This is such a scam, it will take a whole lifetime to back up your photos. No refund, i am giving up!
Untrustworthy and liars
by Isnull on 2020/09/25 13:36
This company has sold lifetime subscriptions to people and to get out of their contract, they falsely flag your files for copyright infringement, and close your account. They are stealing peoples money and lying in the process. Stay away from this company, and their claims of fully safe and encrypted files is a joke... How would they even be able to flag my flies if they are supposed to be encrypted? This means that they are crawling through all of your flies, so I hope no one put sensitive files in their cloud... Your data is not safe...
Ok App
by Dakcen on 2020/09/21 13:03
After downloading the app i realized uploading and downloading speeds are so slow. I have a gigabit connection.
100% Off Shore Scam Service
by Discrete_Pixels on 2020/09/21 01:21
Warning: this company used to sell one price lifetime subscriptions for gigs of data storage. They are now in the process of closing all these accounts with unsubstantiated claims of copyright infringement. Avoid them al all costs, you will LOSE all data and any subscriptions fees.
Lacking practical features
by WilliamAudiobook on 2020/09/20 18:56
It does not help having enormous amounts of space, but you cannot access it with ease or download it back to your pc or manipulate it. Very disappointed
Pathetic
by DeeCrowley on 2020/09/19 20:47
Don’t waste your time effort or money. Horrible company
Copyright infringement
by Owen777 on 2020/09/15 23:23
They are deleting my account for no apparent reason and blaming it on copyright infringement. What scam. I recommend everyone turn them into the FTC
NEVER buy the lifetime 10TB
by RadTechMike on 2020/09/05 05:06
I never write reviews but I saw an add for Degoo 10TB lifetime plan for $100. It seemed like a great purchase even if the upload speed was slow and with all the other poor features. But after a few month of using it and being very happy with it, I received an email from them saying a bot detective copyrighted material and that my account was being terminated and I would lose all my data. It turns out it was a mp3 file I forgot was on my laptop when I did a complete backup. They didn’t even give me the option to just delete that file and once I received the email they completely locked my account and I could not even download the file I had uploaded! I lost over 150GB of data! Don’t trust them! I’d rate it zero stars if I could!
You’re better off with literally anything else.
by dakennyj on 2020/08/28 14:15
Their privacy policy isn’t worth the paper it’s printed on. They audit your files looking for copyrighted content, and if they even think they find any, they’ll keep your money and kick you to the curb. There is an appeal process, but they don’t make it clear what they want... and will deny your appeals in a tenth of the time they respond to any other requests. This is on top of the unresponsive support, excruciatingly low speeds, spammy emails, and a desktop client that barely works on its good days. It’s basically an extortion racket. Don’t give them any money, you’re basically just lighting it on fire.
Fraudulent company
by Sai9999 on 2020/08/26 15:19
I subscribed to a 10TB lifetime license. I use it as a backup for my PC with about 1TB of mostly static backup that includes my music that was recorded by me or legitimately acquired. I got a note from them stating I have a copyright violation and it included songs I recorded (I am a recording engineer by hobby)!!! And that they will “terminate” my account in 2 weeks. Seems like a bait to lure people and bump off unprofitable ones.
Excellent!
by Sammyjoyhen on 2020/08/22 17:50
More than meets my needs
Cannot view pics
by f*&$ is this on 2020/08/20 02:51
It’s giving me “sorry something went wrong, check back later” on my Samsung note 8. Can see the pics on my iPad though. Any ideas what the problem is? Can I merge the contents to my iPad? Are my photos lost? Thought it was a great app but now, not so much. Please help me out. J White
Degoo baby!
by BigBugga12 on 2020/08/19 05:56
Awesome thank you so much!
Hang in there folks. Will get responses and refunds when the class action lawsuit is filed.
by Spazzmodicus on 2020/08/13 22:01
Do not purchase App. It is a big scam. They promise things that they do not deliver. You can only upload photos. No files or videos. At best it is a confusing idiotic and useless app. Just be patient. We will receive refunds after the class action lawsuit is settled.
Buggy and slow
by Andrey_Man on 2020/08/13 18:36
1. There is only web app, that allows you to upload only 5000 files. I would imagine that any mediocre used smartphone has more pictures than that. Forget about uploading folders, you’ll have to do it on file by file basis. It also heavily depend on your browser capabilities, overwhelming its memory and productivity. If you are uploading a few gigs of photos, forget about browsing or touching your computer for many hours to come, and the process crashes sometimes so you won’t know what files are uploaded. 2. You cannot have automatic backup from computer 3. It’s been second day of uploading photos from my iPhone, only 152 photos out of 8000 are uploaded so far. Very efficient way... there is no control over that whatsoever.
Insane
by Silver Raven. on 2020/08/12 17:35
Can’t find a telephone number for customer service. Send them a web message days ago and still waiting for a reply. Degoo uploaded in automatic mode files from my ramsonware program Acronis to the cloud and there automatic system told me that I violated there terms and conditions of copyrighted material.Told me the account is being automatic terminated in one week. I pay for a life time license and now they wanna shot me down for something that I wouldn’t not even imagine in a thousand years. It was Degoo that automatically uploaded the files, not me. There automatic program also uploads all kinds of symbols and sigils from all types of software that got nothing to do with your PC or Mobil device important files.
Fraud took money and Ran
by Worldanh on 2020/08/10 21:11
Bought a lifetime account and just received email that my account will be closed in 2 weeks. No warning at all. I had it for less than a year.
Won't open
by Bradley Hale on 2020/08/05 19:18
I just tried opening the app and it immediately closed. It's bad enough that when I sent an email through this review saying that I was unable to login a few weeks ago no one got back to me ever. Now that it supposedly was working for two whole days it opens and immediately closes. For an app that supposedly claims it up regularly .You guys are doing a very good job.
Unable to download
by mladen1123 on 2020/07/25 13:00
Since I downloaded this app ages ago, I can’t download anything from my account. When I tap on Download, it says “unable to download file, please try again”. The app is updated regularly, so I was hoping with every update it will be resolved, but unfortunately not. Still, after adding “Download” button on file preview, same problem persists. Please fix it.
This cloud storage is so good
by Kaufhiq Islam on 2020/07/22 23:07
I use this app to backup my photos and videos everyday. I love this app so much. Can you guys please add photo upload first then video upload option separate like Dropbox please Degoo. Thank you so much ❤️
Good yet flawed
by ConG36C on 2020/07/22 13:33
Getting 100GB for free is pretty sweet. I have yet to not be able to backup my photos and videos. However for some reason they put a daily limit on not only downloading videos (downloading photos works for me no problem) a certain amount (which they conveniently leave the specific number out) but even VIEWING videos in my files gets me a message ‘limit reached, please upgrade or wait until tomorrow.’ That’s the dumbest thing I’ve ever heard. I can’t even download them without ‘waiting’ and I don’t think the app has a clock for itself so I might have lost some videos for good, even though they are looking me dead in the face and I can see their thumbnail. Why not allow me to download my things?
Won't upload at all
by Mahmoud Akbarpour on 2020/07/17 22:32
Hi Swedish mates Are you sure that your service work flawlessly? Because the percentage bar stops (or even moves back) when I try to upload the photos. I had this problem even in the new version.
Bad app
by Reanamon on 2020/07/17 19:53
Not work on my end like it say in the reviews if I had a 0 star for this app I will give it will not work right keep on frizzing up so I am deleting my account on it
Missing basic functionality
by cmhawke on 2020/07/17 00:39
1. The app is missing a Search function within Files. I need to be able to get to a file quickly without spending 20+ minutes scrolling through dozens of GB of files. Currently, Search is only present in Gallery. The app is virtually unusable for this reason alone. 2. Please add a Favorites section displaying only the files the user has favorited. Currently Favorites serves no purpose on this app. 3. There is a media playback bug: tapping on an audio file usually doesn't immediately play the audio, instead simply showing a spinning blue loading icon, and the music doesn't start playing until the icon is also tapped.
App on iOS keeps throwing errors
by trojandnc! on 2020/07/12 22:56
App will not let me complete the maximize feature for onboard photos and app will not let me download files to either device. Works fine from desktop and laptop.
No integration with Apple Files
by ExrtDrum08 on 2020/07/11 16:33
Very poor functionality!!
Great App Please Add Biometric Security
by 0ojhoodo0 on 2020/07/09 00:49
Needs Biometric security. Otherwise great app.
After uploading, how do you get access to the photo?
by beasyour on 2020/07/08 05:05
I read a review said you could not. Well how do you get them off
App has problems
by ifonejohn on 2020/07/08 02:33
The app has major problems that will stop uploading in around 20%. It will never start to upload again.
DO NOT DOWNLOAD
by Daniel Cano 9 on 2020/07/08 01:48
This app is terrible. I used it to backup my files before doing a factory reset and now I can't access them. Downloading them from the app is impossible (no bulk downloads, you'd have to download things one by one and videos can't be downloaded). Tried with the desktop app (had to download it from a 3rd party website) and my files are downloading but really slow, ridiculously slow. It's taking hours - yes, multiple hours - to download just 1gb (200kb/s with a connection of 200mb/s). I wish I had read the comments on Facebook and reddit before installing this... Do yourself a favor and look for another backup app.
Insecure
by hawtboi on 2020/07/08 01:37
No two factor authentication
Slow and stops after 35 files
by Vigée Le Brun on 2020/07/08 01:28
Also very bad interface design
Missing feature
by Widysmd on 2020/07/03 13:20
This is great... I will give 5 stars if this software enable to upload documents.
Slower than dial up
by Jizzle504 on 2020/06/17 06:33
I’ve been backing up my photos for a whole day. I have 4,000 photos. Come on since when apps can’t run in the background? I’m only on 4%. Yesterday it was 3%. You can’t expect me to have the app open for days.
Crashing during open in IOS 13.5.1
by LennyCa on 2020/06/05 20:38
Love the backup, can’t wait for it to be back in service.
Me borraron todas la fotos q tenía en esta app
by oj)gunh on 2020/06/05 13:42
Mala la app me borraron todas las fotos todas no la recomendaría nunca mala
god awefull
by Yo177 on 2020/05/25 04:19
This app is useless to me, and oh my goodness where do I start? They say you can upload your music, right? Wrong! It gives you no option to do so, and all it ever does is back up photos, which is fine as long as you advertise it correctly. The even more disturbing part is it lacks support for the files app intigration. So, you're stuck with uploading just your photos, once again. Please stop lieing!
Not good
by Johan.Tran9286 on 2020/04/23 21:26
Too bad
Very bad app
by aseer_hameem on 2020/04/21 07:27
While I really appreciate the storage,the app the really bad that it makes me wonder if I really need the storage. It misses basic functionalities and doesn’t work well.
Degoo
by Azizurg on 2020/04/20 23:05
Excellent
Decent functions missing windows integration
by ProtossMC on 2020/04/17 20:06
Aside from missing the installer for a Dropbox-like experience. Everything else seems functional. I have had for 2 days thus far. 4 devices (2 android, 1 iOS and 1 windows browser experience.) I haven’t found a way to add a whole folder instead of individual files. But I am syncing the 3 phones without any issues.
Too slow!
by Samual98 on 2020/04/12 10:25
I have been waiting for over 15 minutes just to backup 226 photos (my internet connection is extremely fast). Also it does not recognize Live Photos on iPhone! Easy to use with lots of memory but will be looking elsewhere as it is of no use unless it can handle live photos
Could be way better!
by Elijah710/ on 2020/03/31 18:33
Add the ability to find photos from our hidden album from our main photos app and allow users to lock the app!
Clunky app
by Montydc on 2020/03/31 02:58
Not very intuitive. Difficult to navigate and prune files.
Can't play and download from video
by shahab🤗 on 2020/03/29 18:12
Hi my video your website has been hacked Your website is having trouble Written! Cannot preview this file: not supported?! It's hacked !!! Please answer me thanks Degoo
Horrible
by levifg on 2020/03/28 04:09
This app turned my videos into pictures. I deleted important videos off my library after confirmation of successful upload. Now I truly regret this horrible investment, premium plan 10TB of regret.
App crashing
by Micki$& on 2020/03/27 12:14
Latest update mess up the app. Crashing when try to open.
Keeps crashing
by Caliente girl on 2020/03/25 20:20
I can’t open the app due to the latest update. It keeps crashing. Please fix
Awesome cloud storage!!
by QVC Phanatic on 2020/03/25 03:35
This app and site is great!!
Awesome app
by CHINOPR28 on 2020/03/24 19:20
This is the best storage app out
Great service
by pop1948 on 2020/03/23 16:58
You guys are doing a great job
What’s Missing
by ITZDBD on 2020/03/19 09:35
This Is App Is Great But Please Bring A Folders Option For Simple Organizing And Favorites Option Too!
Extra storage
by 333Ragdoll on 2020/03/15 15:53
I l
My preference
by blakkarr on 2020/03/13 23:31
I would most definitely prefer some sort of an extension hard drive to my phone images, files etc that hugs my phone that I would love to save and have access to reside there and with all that said allowing me to free up space on my 64G iPhone Please consider this if this is feasible please let me know
Crazy awesome service!
by Grigsterdan on 2020/03/10 09:35
Thank you for this service! It’s amazing, easy to use, easy to access & dependable!
Worst user interface ever
by Whazzat? on 2020/03/02 16:16
The desktop browser app is basically non-functional. I get a 404 error when logging in. I bought it to back up a desktop and somehow most of the functionality is through the phone app, which makes no sense as my phone uses cloud storage anyway! Cancelled my premium plan, hoping for a refund.
Finally!
by kcwhat on 2020/03/01 14:11
Access to all my files instead of just the photos was the missing piece. This is the supplement app that was needed. Good Job Degoo Team. 👍🏽
Hate It.
by pa04ris on 2020/02/16 09:38
No access to your stuff. Will not play mp4s. Download option does nothing.
Money wasted
by SP-LV,NV on 2020/02/07 00:32
I paid $49.95 last year for their storage plan. Yes, it stores. BUT how the heck do you delete photos you don’t want? How hard can it be to DELETE??? Also, if I go to where the photos are stored and want to show someone a picture, I may have to wait a half hour before it loads. Very weird and definitely not useful for anything other than pure storage. I do not recommend this product.
Thank You
by Bryan Morris on 2020/02/01 17:03
Thank YouYou!
NO SUPPORT. WEB APP DOES NOT WORK.
by r.l.wms on 2020/01/29 13:58
I purchased Degoo and at first was happy enough. I had a MacBook Pro, so I downloaded the Mac app, along with the iPhone and iPad app. Everything was going smoothly and then Degoo started using a Web App. I’m not sure what the Web App is because it does not work. I can’t figure out how to upload through the Degoo website. My three original devices are listed, but there is no way to upload. The instructions online do not help because what is seen in the photos is not what happens online. I also got another computer to replace my original MBPro and now I don’t know how to add it as another device. I have contacted Degoo several times. The last time was back in December 2019, but there has been no response to my emails. Degoo will you please tell me how to use your service? I would like to know how to use the Web App on my MBPro.
Navigation
by Bmltampabay on 2020/01/20 23:42
Newbie with this application, still trying to figure out to get around site, uploading seems a little slow currently, but I’m backing up a ton of photos and videos. I purchased the 10TB lifetime, so for the price I’m very happy with. Just hoping as site grows , navigation becomes easier
Please fix issue
by Memo_Martin on 2020/01/15 17:19
I love this app since it keeps my pictures safe, however as of december’s update I been having issues with some pictures uploading and getting deleted when I trash them on my device, please fix this
How do you log out
by steve975319 on 2020/01/07 18:23
Just downloaded this app,but don’t see anyway to logout
LOST PICTURES
by MISTER PATE on 2020/01/04 22:00
THIS HAS BEEN A GREAT APP BUT RECENTLY MY PHOTOS HAVE GONE MISSING AND CANT SEEM TO FIND ANY APP SUPPORT ?
Don’t work😡
by WAY TO LAGY on 2020/01/03 22:58
2 times already where I upload photos and it says successful so I got delete them from my photos and I go back into the app and it doesn’t save the photos like it says it does I’ve lost 8 important photos already😡😡😡😡😡😡😡.😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡. UPDATE IT JUST DID IT AGAIN THIS TIME I MADE SURE IT SAID SAVED AGAIN N THEN IT APEARED WITHIN THE APP SO I WENT AND DELETED IT FROM MY PHOTOS AND BOOM ALL OF THE SUDEN IT DISAPEARED FROM THE APP 😡.
LOST PICTURES ? ? ?
by JAMESWESTXXXX on 2020/01/01 22:40
I LOVE THIS APP AND HAVE USED IT FOR SOME TIME NOW BUT RECENTLY MANY OF MY PICTURES ARE NOT THERE ANY MORE?
Confused
by ve.nus on 2019/12/31 05:39
I’ve had this app for a while now and have been loving it since but now I can’t say I’m loving the new recent update. I changed from Android to iPhone and I don’t know if it’s because it’s a diff kind of phone but the Files tab isn’t present anymore and I don’t like this because now I can’t view the diff Devices I have backed/saved photos from meaning I can’t view the photos I backed on my Android. Hope the Files + Devices tab gets brought back in the next update. :/
I had this cloud storage for a year and all of the sudden I could not access them
by PBJ111 on 2019/12/30 13:34
I had this cloud storage for a year and all of the sudden I could not access them. I do not understand why it is doing this. Hopefully this gets resolved.
A few more features would be great
by Canionb on 2019/12/25 03:33
I like the low cost of this service and it seems to perform backups well. Would be great if there was a way to filter down to what is being uploaded at current. Out of the thousands being uploaded, it would be good to know what exactly is not. Also, sharing photo or file links would be wonderful. I still don’t know what this “chat” function is.
iOS 13.3
by IOS 13.3 on 2019/12/23 00:29
The app will only show what pictures are stored on the phone ...logging on the web only then can I see all my pictures...this is very annoying
I don’t understand IOS version lack of features
by DaninMCI on 2019/12/19 12:14
I assume Apple limits the IOS app to photos only? Why can’t I see all my files. Also it seems to only work in vertical but not horizontal which is bad on an iPad. This could be so awesome but I guess it’s too big of a threat to iCloud?
Worst app
by b1ackh0r53 on 2019/12/19 03:44
Yes, you get the storage but the functions of the app is very limited. You couldn’t even delete the uploaded pictures, upload other type of files or share with anyone.The app lacked of very simple function. I started to think that they did this in purpose so that they can market the huge storage in a low price. I have it for a while and I couldn’t find any use cases of using more than 1% of my storage. There are lots of cloud storage in the market. I recommend you looking elsewhere.
Great backup tool
by P•U•L•S•E on 2019/12/16 16:11
Great inexpensive backup
Keep the Best
by Tiny mouse 2 on 2019/12/14 17:53
I know that I take many pictures and just want extra storage for my best shots. And reminds me to take care of my favorites.
High prices outweighs quality!!!
by realgeezluiz06 on 2019/12/13 16:19
I do love the fact I can group photos together however prices are a bit steep for the performance of this app
Download photos
by fellfordegoo on 2019/12/13 06:50
I want my photos back. I’m missing older photos and one was very important to me. It used to be in Degoo and now, it is not
Absolutely ZERO support
by Vegasdealer on 2019/12/12 15:11
I tried to contact them after seeing all of the instructions online for apps they don’t even have- like windows apps & mac apps with instructions on how to use them except the apps don’t exist anywhere. This is the only app & this only supports picture uploads not documents like they advertised. Even their web app doesn’t work. All I can get when I lock in to my files is nothing- no options to upload or do anything & even the picture I tried to upload through the iPad app did not appear. I buy 10 Tb of backup space from degoo because they advertised backup for documents & everything & now it turns out to be a photo backup app that doesn’t even work.
Super app
by Lukalicious69 on 2019/12/11 20:51
Must have if you are running out of storage space on your mobile device
Too many crashes, slow app
by UD3195 on 2019/12/11 00:02
I have been using premium account for about a month now. Everything is great but the app crashes too often and it’s unresponsive frequently. The developers need to work on it.
Good but VERY limited
by jcondo0o on 2019/12/10 15:03
Good idea, but VERY limited functionality. Zero file management, no way to navigate to other directories created on other devices, can’t download photos, can’t even delete them. I hope this improves or I will regret purchasing the highest tier plan.
Awesome
by lilybird1992 on 2019/04/29 12:05
Now yes this app is great I have been using it since the developers created this thing but now the new update does not allow you to for example download back your pic into your phone or photo file I personally need it please put back that option please. All my photos are backed up yes but I delete them regularly from my photo files in order for my phone to have space and hen when I need a photo I just go to Degoo and download from there back into my photo files but now I can’t do it and I feel so bad that I have to screen shot my pics and save them and then edit. Please put back the download option please. Please pretty please!!! Thanks you
NO SUPPORT. WEB APP DOES NOT WORK.
by r.l.wms on 2020/01/29 13:58
I purchased Degoo and at first was happy enough. I had a MacBook Pro, so I downloaded the Mac app, along with the iPhone and iPad app. Everything was going smoothly and then Degoo started using a Web App. I’m not sure what the Web App is because it does not work. I can’t figure out how to upload through the Degoo website. My three original devices are listed, but there is no way to upload. The instructions online do not help because what is seen in the photos is not what happens online. I also got another computer to replace my original MBPro and now I don’t know how to add it as another device. I have contacted Degoo several times. The last time was back in December 2019, but there has been no response to my emails. Degoo will you please tell me how to use your service? I would like to know how to use the Web App on my MBPro.
AWESOME! ABSOLUTELY MOST USER FRIENDLY!
by Saurav Sarker on 2019/03/16 17:21
I have tried many apps but Degoo has been the most user friendly app for anyone and everyone who is new to this. The app practically guides you to do whatever it is that you need to do. One more aspect of the app is rewarding you with more space for referring other users. But frankly even if there was no reward I would refer people I know to use the app because if you have Degoo any device you buy does not have to have much Internal Storage, all they would need is a good internet connection and of course a Degoo app. Thanks to all the developers of this app for such an awesome app.
Buggy and slow
by Andrey_Man on 2020/08/13 18:36
1. There is only web app, that allows you to upload only 5000 files. I would imagine that any mediocre used smartphone has more pictures than that. Forget about uploading folders, you’ll have to do it on file by file basis. It also heavily depend on your browser capabilities, overwhelming its memory and productivity. If you are uploading a few gigs of photos, forget about browsing or touching your computer for many hours to come, and the process crashes sometimes so you won’t know what files are uploaded. 2. You cannot have automatic backup from computer 3. It’s been second day of uploading photos from my iPhone, only 152 photos out of 8000 are uploaded so far. Very efficient way... there is no control over that whatsoever.
A few more features would be great
by Canionb on 2019/12/25 03:33
I like the low cost of this service and it seems to perform backups well. Would be great if there was a way to filter down to what is being uploaded at current. Out of the thousands being uploaded, it would be good to know what exactly is not. Also, sharing photo or file links would be wonderful. I still don’t know what this “chat” function is.
Good yet flawed
by ConG36C on 2020/07/22 13:33
Getting 100GB for free is pretty sweet. I have yet to not be able to backup my photos and videos. However for some reason they put a daily limit on not only downloading videos (downloading photos works for me no problem) a certain amount (which they conveniently leave the specific number out) but even VIEWING videos in my files gets me a message ‘limit reached, please upgrade or wait until tomorrow.’ That’s the dumbest thing I’ve ever heard. I can’t even download them without ‘waiting’ and I don’t think the app has a clock for itself so I might have lost some videos for good, even though they are looking me dead in the face and I can see their thumbnail. Why not allow me to download my things?
NEVER buy the lifetime 10TB
by RadTechMike on 2020/09/05 05:06
I never write reviews but I saw an add for Degoo 10TB lifetime plan for $100. It seemed like a great purchase even if the upload speed was slow and with all the other poor features. But after a few month of using it and being very happy with it, I received an email from them saying a bot detective copyrighted material and that my account was being terminated and I would lose all my data. It turns out it was a mp3 file I forgot was on my laptop when I did a complete backup. They didn’t even give me the option to just delete that file and once I received the email they completely locked my account and I could not even download the file I had uploaded! I lost over 150GB of data! Don’t trust them! I’d rate it zero stars if I could!
Absolutely ZERO support
by Vegasdealer on 2019/12/12 15:11
I tried to contact them after seeing all of the instructions online for apps they don’t even have- like windows apps & mac apps with instructions on how to use them except the apps don’t exist anywhere. This is the only app & this only supports picture uploads not documents like they advertised. Even their web app doesn’t work. All I can get when I lock in to my files is nothing- no options to upload or do anything & even the picture I tried to upload through the iPad app did not appear. I buy 10 Tb of backup space from degoo because they advertised backup for documents & everything & now it turns out to be a photo backup app that doesn’t even work.
Missing basic functionality
by cmhawke on 2020/07/17 00:39
1. The app is missing a Search function within Files. I need to be able to get to a file quickly without spending 20+ minutes scrolling through dozens of GB of files. Currently, Search is only present in Gallery. The app is virtually unusable for this reason alone. 2. Please add a Favorites section displaying only the files the user has favorited. Currently Favorites serves no purpose on this app. 3. There is a media playback bug: tapping on an audio file usually doesn't immediately play the audio, instead simply showing a spinning blue loading icon, and the music doesn't start playing until the icon is also tapped.
Good enough but finicky
by Montyspython on 2020/12/01 15:56
The app has some nice features but the auto-upload gets stuck some times. Turning the auto-upload off, closing the app, then turning it back on seems to get it working again. The web interface is also odd when uploading folders with sub folders. It ends up moving the sub folders into one another in odd ways. It has taken me some time to find the files I’ve uploaded by folder. Honestly, if they fix those two things I’d give Degoo 5 stars just for the cost to benefit ratio!
DO NOT DOWNLOAD
by Daniel Cano 9 on 2020/07/08 01:48
This app is terrible. I used it to backup my files before doing a factory reset and now I can't access them. Downloading them from the app is impossible (no bulk downloads, you'd have to download things one by one and videos can't be downloaded). Tried with the desktop app (had to download it from a 3rd party website) and my files are downloading but really slow, ridiculously slow. It's taking hours - yes, multiple hours - to download just 1gb (200kb/s with a connection of 200mb/s). I wish I had read the comments on Facebook and reddit before installing this... Do yourself a favor and look for another backup app.
It’s good but missing few features
by arora.srv on 2018/10/07 23:38
A few things are missing if you guys can work on the following on the next update - Drag and drop folders -option to create new folders/ Folder organization
You’re better off with literally anything else.
by dakennyj on 2020/08/28 14:15
Their privacy policy isn’t worth the paper it’s printed on. They audit your files looking for copyrighted content, and if they even think they find any, they’ll keep your money and kick you to the curb. There is an appeal process, but they don’t make it clear what they want... and will deny your appeals in a tenth of the time they respond to any other requests. This is on top of the unresponsive support, excruciatingly low speeds, spammy emails, and a desktop client that barely works on its good days. It’s basically an extortion racket. Don’t give them any money, you’re basically just lighting it on fire.
No Control - could be great - needs more features
by okiedukie on 2019/05/18 03:45
The app doesn't allow you to save photos back to hit phone. I don't want to email or "chat" to download pictures. Pictures from all my backup sources combine into the photos view on the app. I don't want my phone pics, mixed with my PC pics, mixed with my wife's phone pics, etc. Mobile and desktop apps need more features and options...like the ability to only upload certain pictures from the phone or to cancel uploads...it could be great with more features.
Untrustworthy and liars
by Isnull on 2020/09/25 13:36
This company has sold lifetime subscriptions to people and to get out of their contract, they falsely flag your files for copyright infringement, and close your account. They are stealing peoples money and lying in the process. Stay away from this company, and their claims of fully safe and encrypted files is a joke... How would they even be able to flag my flies if they are supposed to be encrypted? This means that they are crawling through all of your flies, so I hope no one put sensitive files in their cloud... Your data is not safe...
only uploads while in the app
by The huge big fat update on 2019/10/28 14:12
when you have a ton of GB worth of photos and videos this app seems like it could really help you, and it can, but it only continues to upload while you’re in the app, so it will pretty much never finish uploading, and one time it just completely restarted my entire upload.
This cloud storage is so good
by Kaufhiq Islam on 2020/07/22 23:07
I use this app to backup my photos and videos everyday. I love this app so much. Can you guys please add photo upload first then video upload option separate like Dropbox please Degoo. Thank you so much ❤️
It could be better
by nopay on 2019/04/28 09:28
Although it's appreciated the high security standards, it needs to be improved like adding support for live photos, also it's needed a download or transfer button back to the photo library and more ways to share the images without the need to give access to my contacts list
Lucrative storage facility, bad interface & download availability
by Coalition101 on 2020/11/15 14:37
Although it has the most lucrative cloud storage offer, the app interface can sometimes be annoying; and if that doesn’t bother you, being unable you download files because “Something went wrong” will bother you for the most part.
Unable to download
by mladen1123 on 2020/07/25 13:00
Since I downloaded this app ages ago, I can’t download anything from my account. When I tap on Download, it says “unable to download file, please try again”. The app is updated regularly, so I was hoping with every update it will be resolved, but unfortunately not. Still, after adding “Download” button on file preview, same problem persists. Please fix it.
Won't open
by Bradley Hale on 2020/08/05 19:18
I just tried opening the app and it immediately closed. It's bad enough that when I sent an email through this review saying that I was unable to login a few weeks ago no one got back to me ever. Now that it supposedly was working for two whole days it opens and immediately closes. For an app that supposedly claims it up regularly .You guys are doing a very good job.
Crashes and share
by Ahsan11345 on 2018/10/10 17:36
I m user on iOS (iPhone) and this app is crashing frequently. Second biggest issue that there is no option to share by other software like Facebook, instagram, WhatsApp etc which is big flaw
Great program
by mutazwahab on 2018/02/06 08:16
It is a highly enjoyable program. It is great for saving photos especially photos of family and special events that are dear to us. Many thanks
Won't upload at all
by Mahmoud Akbarpour on 2020/07/17 22:32
Hi Swedish mates Are you sure that your service work flawlessly? Because the percentage bar stops (or even moves back) when I try to upload the photos. I had this problem even in the new version.
god awefull
by Yo177 on 2020/05/25 04:19
This app is useless to me, and oh my goodness where do I start? They say you can upload your music, right? Wrong! It gives you no option to do so, and all it ever does is back up photos, which is fine as long as you advertise it correctly. The even more disturbing part is it lacks support for the files app intigration. So, you're stuck with uploading just your photos, once again. Please stop lieing!
Navigation
by Bmltampabay on 2020/01/20 23:42
Newbie with this application, still trying to figure out to get around site, uploading seems a little slow currently, but I’m backing up a ton of photos and videos. I purchased the 10TB lifetime, so for the price I’m very happy with. Just hoping as site grows , navigation becomes easier
Need to be able to delete pictures
by by AI101 on 2018/07/15 20:24
Degoo iPhone app does not provide option to delete a picture from degoo cloud. Please add this option on a future app update.
Good idea missing many essentials...
by Techie in FL on 2017/11/10 06:53
Degoo is a good idea missing many essential features to be a viable backup candidate on iOS. Missing from the list of features are: - Inability to delete photos /files (on any platform) - Inability to backup files on iOS - Inability to view files (not photos) backed up on other device from iOS - Inability to pause backup process - Slow backup and download times - Limited support response Fix the things user are wanting and you will attract more paying customers.
Very limited App and Cloud Service
by Grand MOTU on 2019/08/21 02:57
I can’t delete my files/pics on the cloud. I can’t even organize them. On the app you can delete them but only on your device but not on the Degoo Cloud. Why? There is no option to move or delete your data, only download. There is a Recycle Bin but you can’t drag files to it. This is very fishy. Are they collecting data? I’m regretting paying for a subscription.
Terrific App!
by cbreeze44 on 2018/07/31 18:44
This handy app is the back-up, back-up that backs-up the backups for all my cloud drive images (iCloud, Drive, OneDrive, Dropbox, etc) and it does it automatically for nuttin’, nada, zip! Does it get better ‘n dat? I...Don’t...Think...so!!
Too slow!
by Samual98 on 2020/04/12 10:25
I have been waiting for over 15 minutes just to backup 226 photos (my internet connection is extremely fast). Also it does not recognize Live Photos on iPhone! Easy to use with lots of memory but will be looking elsewhere as it is of no use unless it can handle live photos
No control over process. ONLY an automatic and forced photo backup.
by jwsphx on 2019/06/12 15:21
The app does not allow you to choose which photos or files are backed up. You MUST allow it access to your photo library and then it attempts to backup every photo on your phone. You have NO CONTROL over the process and cannot remove photos once they are uploaded. Horrible, horrible app and service.
Ok app but needs work
by L Ceron on 2017/09/27 01:15
I like hat fact that it is a backup app but with that in mind it should allow some sort of folder creation or management. It should give you the power to create/delete folders for organizational purposes. It should allow backup of other files.
Scam
by Tvn205 on 2020/09/27 10:04
This is one of the worst decision I ever made to purchase the 10T lifetime plan from this company thinking that I could back up my photos and files alternatively to icloud. Uploading photos from my iphone is so painfully slow, in almost one month, i have only uploaded 10% of my photos. This is such a scam, it will take a whole lifetime to back up your photos. No refund, i am giving up!
Please fix issue
by Memo_Martin on 2020/01/15 17:19
I love this app since it keeps my pictures safe, however as of december’s update I been having issues with some pictures uploading and getting deleted when I trash them on my device, please fix this
Only for Photos
by DocNixonAndTito on 2019/11/16 03:11
I was not able to upload any documents to the cloud, it seems the app only works for photo backup. My expectation was that this could be replacement for Dropbox, but unfortunately it seems more like competitor to Google Photos. Developer please let me know if i missed something here.
App New Update Is Terrible
by Coqui Unlimited on 2019/03/11 01:43
Crashes and doesn’t allow anything to work as it should. What’s the point if now it can’t be edited or shared? (Facepalm) Hope all the bugs get fixed soon, I really liked this app.
After uploading, how do you get access to the photo?
by beasyour on 2020/07/08 05:05
I read a review said you could not. Well how do you get them off
Wow. Outstanding App.
by Truckerdon1958 on 2018/04/22 03:46
Does just as advertised. Been searching for such an app and finally found it. 100 Gigabits of storage for free. You can get an additional 1 Gigabit more space for just watching an ad and keep repeating until you get the amount of data you need. A great cloud based app. It works on Apple,Android,and PC’s You can even see your other devices data on the one your presently using. One word describes this app best. OUTSTANDING!!!
Too many crashes, slow app
by UD3195 on 2019/12/11 00:02
I have been using premium account for about a month now. Everything is great but the app crashes too often and it’s unresponsive frequently. The developers need to work on it.
Excellent backup
by cretan on 2019/10/30 14:09
Works very well. The more you use it the more bonus space you get. Only drawbacks: you can’t put pics into folders nor merge b/ups from different sources, ie: phone and computer.
Slow, doesn’t upload everything you want, lots errors
by grrr64 on 2020/11/27 15:56
I bought a lifetime pass and wanted to back up everything I had. It failed to upload a lot of my files. The interface is clunky. It does not upload photos from my phone in the background only when the app is active.
Hangs hangs hangs .. just hangs
by prateek1125 on 2019/06/11 04:24
I have not seen this app running since last two months. I feel lucky to have great the free version before ending up paying for 2 yr subscription and then having to regret it. The app has never worked for me. I wish the developers get heat of this and do something to this app really soon or I’m going to uninstall it forever.
Can do so much more
by Jeanine's Review on 2019/05/18 03:02
Please add ability to change sync options such as changing sync to auto or manual It would be nice to also be able to delete backups photos selectively and choosing whether or not to keep a local copy
Super app
by Lukalicious69 on 2019/12/11 20:51
Must have if you are running out of storage space on your mobile device
Fraudulent company
by Sai9999 on 2020/08/26 15:19
I subscribed to a 10TB lifetime license. I use it as a backup for my PC with about 1TB of mostly static backup that includes my music that was recorded by me or legitimately acquired. I got a note from them stating I have a copyright violation and it included songs I recorded (I am a recording engineer by hobby)!!! And that they will “terminate” my account in 2 weeks. Seems like a bait to lure people and bump off unprofitable ones.
Worst user interface ever
by Whazzat? on 2020/03/02 16:16
The desktop browser app is basically non-functional. I get a 404 error when logging in. I bought it to back up a desktop and somehow most of the functionality is through the phone app, which makes no sense as my phone uses cloud storage anyway! Cancelled my premium plan, hoping for a refund.
Terrible user control
by CeaslessArdor on 2019/08/11 19:26
The app started uploading all my iPhone pictures once I was logged in and there was no option to stop. The web interface also has no options to delete the files. I could just see this app mercilessly uploading all my pictures with no control whatsoever to stop it.
Woah! 100 GB
by Noah the Nerd on 2017/10/24 02:01
I’ve always used Google Drive, but 15GB compared to 100GB! The best part is if you share it with friends you can get up to 610GB, with no pay! Best cloud storage app I’ve seen so far.
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