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App name
Degoo: Online Cloud Storage
Description
100 GB free photo cloud storage! Store your photos and videos free forever with Degoo. We store it all securely in Degoo's online cloud drive. Degoo allows you to bring all your photos, videos and documents anywhere. Degoo Features Secure: we encrypt all your iPhone photos and videos using military grade encryption. Reliable cloud drive: we store triple copies of each file to ensure they are always there when you need them. Degoo is a safety box for your files. Just drop them into our mega secure cloud drive and access them whenever you like. Automatic: we detect when you snap a new photo or add some files and make sure your backup is always up to date. Never think about backup again! Always online: Degoo lets you restore your files from your cloud drive to any computer in the world, whenever you want. If you need more than 100 GB you can upgrade your free account to our affordable premium accounts. Premium account includes: 1. 2000 GB of backup space 2. Phone Storage optimizer 3. Unlimited backed-up devices You can try the premium account free for 14 days! After the free trial it costs $99 per year. • Payment will be charged to iTunes Account at confirmation of purchase • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period • Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable See ours privacy policy and terms of use at: https://degoo.com/terms
Best cloud storage I’ve had so far!
by JohnnyRIV on 2021/12/06 03:47
It’s been pretty consistent and reliable. I had purchased a special promo subscription a few years ago for 10 terabytes at a one-time sale of $99. So far no issues and I’ve been pleased with the service. My only gripe is that the interface can use some tweaks. A light/night mode option should be standard. With a few modifications to the user interface, it can be a top contender to the other guys.
100GB Free Storage Is…
by iamclawrence on 2021/11/22 21:39
…a lifesaver. At this moment I’m using it to complete a group assessment for school. I highly recommend this app.
Takes forever to upload
by savanahslade on 2021/11/18 03:14
Too slow
Automatic Backup
by PTagore on 2021/11/16 18:17
Why don’t you have automatic new picture backup? I have to keep the app open to have backup pics that is ridiculous. Google Photos has better future than this app. I bought 10TB plan for trash.
就是👌……是在,
by jack ye523 on 2021/11/10 23:37
比较好
Love
by Wild Magic on 2021/11/10 21:00
This app rocks! Even my none tech knowledge does not need much to chg things to new technology that I truly love! Grab this app!!! It’s awesome!!
VERY FRUSTRATED
by Jorock84 on 2021/11/10 17:36
Been with this company since early 2019, features come and go all the time, Especially the most useful ones!?!? Why do the developers think that this is helpful to the end-user, and now when I try and backup photos from my iPhone they automatically go into a dedicated iPhone folder instead of letting me upload to a specific location in the cloud. How is anyone supposed to keep their files organized this way? Please allow users to select where to upload from their phone or the web and do not choose for us! This is NOT helpful. I would like to backup photos from my phone to a folder of my choosing and have them actually be there when I check later.
HORRIBE
by jthshebd on 2021/11/02 12:00
the download speed is extremely slow, took over 10 minutes for me to download 6 short videos. The app is buggy, doesnt update quickly enough and crashes a LOT. There’s also no option to save videos from the app, meaning I have to screenrecord or screenshot if I want to save a picture, and keep ignoring reviews, app is half decent only because its free and has 100gb download storage edit : fix this thing please its so bad, i just waited 15 mins just to download 6 videos and it only downloaded 3 of them and the rest arent even showing up
Could be so much better
by dezurld on 2021/10/21 16:09
Love the price vs offer level but it’s a little complicated . I miss live synchro I miss an easy overview . It all optic wise is a little outdated . I am using a apple device and would like it as a back up and paid for a lifetime deal 10TG which is great . Let’s see how it goes ….
Degoo on the iPad
by A working stiff on 2021/10/21 04:41
It does not work
Excelente manera de catalogar fotos
by OthnielALV on 2021/10/16 11:42
Me parece una aplicación diferente a otras opciones que existen en el mercado, su estética visual es buena y su capacidad es lo mejor…
Great Product
by 0bi Wan Kenobi on 2021/10/12 02:46
Supports raw picture format. Constantly improving App too.
Awesome
by jirehji on 2021/10/10 01:30
It’s the greatest - thank you
Crap
by Aubidle obsessed on 2021/10/04 07:50
Started out ok, but then turned to crap. One day I get a message saying my account is locked because they say I had violated there agreement or whatever. Won’t tell me what I did to violate there agreement, so, keep it!!
Good apk
by Ban Dah on 2021/09/19 09:33
Good service
Good Job
by Anarar on 2021/09/14 13:46
Excellent Service
Great but buggy
by thegreatchace on 2021/08/28 14:25
I love this app for the free storage so I’m guessing that’s why it is so buggy but other than that great app I want it on every phone I possess Update 8/28/21 The app won’t let me watch my videos or download them
Some frustrations:
by smr n'at on 2021/08/11 17:01
This could be so much better. The app only displays in portrait orientation, it won’t turn to landscape. This means that using the app while attached to a keyboard cover is a sideways, royal pain. Secondly, there is no facility to be discreet when it comes to private files. Any photos which have been uploaded to Degoo will be in view as soon as the app is opened, or when in Gallery view. There is no way to keep any of your photos away from anyone looking over your shoulder. There’s no way to safely share your photos without also sharing all of your private images. There should be a way to differentiate between public and private photos. This has nothing to do with hiding porn or personal body parts. It also affects photos relating to many types of privileged information, eg. industrial prototypes, contracts, etc.
Purchased Pro But Doesn’t Work
by Checkbypho on 2021/08/09 23:20
I purchased the pro and it still shows that I’m on the trial version. I deleted and re-downloaded the app. Nothing. I logged into their website and even it shows me as a Free User. I’m amazed that someone would build this type of nice app only to let it go to waste.
Awesome
by bbashrine on 2021/08/09 10:28
I really like this app
Extra storage
by Big12e on 2021/07/14 04:07
Great for backup storage
Great Improvement
by KesBid on 2021/07/06 03:59
Degoo was kind of slow. Its improved a lot in the last few months. I am really happy with it and recommend to anyone interested in cloud storage.
Great Photo App
by RandyB319 on 2021/06/27 13:36
It’s great to be able to store all my photos in one place. And I love the daily photo the app presents, as it reminds me of many of the moments I had forgotten about.
Stopped uploading photos
by bluberiapple on 2021/06/26 23:13
Great but for a few months it has stopped uploading after 24000 photos. Is there anything I can do?
Will not organize newest tomoldest
by Tha Bull34 on 2021/06/25 02:41
If you have a lot of files or pics this web or app can not organize newest to oldest
Outstanding Photo App
by Pappaw1953 on 2021/06/14 12:33
This app is great and easy to use. It is very user friendly and it is set up to make looking at your pictures fun!
No Videos
by Peaches#61 on 2021/06/11 16:45
Since I bought my IPHONE I haven’t been able to watch any videos for extra space! I’ve loved Degoo for years but I’m really disappointed I’ve been unable to watch any videos for extra space!
I am glad to get for your application
by Yousuf ibne Harshim on 2021/06/10 14:17
Good
Awful
by Lordchristiano on 2021/05/28 19:52
Do not use, limited functionality and they crawl your content and remove your account if they find any content they deem unfit. Horrible service run don’t walk.
Отличное облако!
by Kameramann51 on 2021/05/28 14:06
Уже несколько лет использую. Очень удобно и практично!
Fantastic so far!!!
by bweirdra on 2021/05/04 23:22
I just opened it and my photos are beautiful!
Poor implementation of a Goog idea
by The Gadget Doc on 2021/05/03 13:37
Positive: large storage, no file size limi NEGATIVES : 1. file number upload limit to 500 files 2. No tracking of specific uploads with resulting repeated up loads 3. Horrible interface on Windows PC only on Web browser. 4. Horrible file structure on the sight 5. Very SLOW interface at their site.
They search the content of your PRIVATE storage
by rywag on 2021/05/01 04:16
The searched through my storage, which contained private proprietary information and some backups of my dvd collection, which I had digitized since I rarely use DVD’s anymore, and they deleted my account. Not to mention that I had paid for a lifetime membership because they claimed that only I could view my files only to find out they LOOK AT EVERYTHING! MAJOR VIOLATION OF PRIVACY! I do not and will not trust this company after this violation and deletion of my companies proprietary data and designs, as well as all my children’s photos, etc. EXTREMELY disappointed with this service. Money wasted for claimed privacy and lifetime “service”. Thanks for nothing ‘BIG BROTHER’
Garbage
by AdrianJB on 2021/04/28 03:19
This app has never worked properly. It uploads basically nothing. What trash.
Problem
by Naser 69 on 2021/04/21 16:16
I have been using this app for a long time but some time ago I forgot about it being in my phone and did not interact with it Today I remembered about it and entered the app and all it says is that “Something went wrong” although it shows that 50% percent of the space is full the files are not loading Please take a look at this problem
My review will be removed
by johnthegreen on 2021/04/17 23:21
Super buggy app makes for backing up data too labor intensive. Support is offering a refund. What a business philosophy!
Too many technical issues
by nunya$bzn$$ on 2021/04/16 17:49
Cannot sign up for account, cannot download from another persons shared, google says it’s not safe. Doesn’t want to work with apple at all.
Don’t buy!
by Joseph kulali on 2021/04/10 11:38
It’s sad that I have to write negative review about this app & the services rendered by the developer. I have had this app for the past 3 years & I can tell you for sure, I wasted my 100$. Initially, we had a computer app where you could download on iMac. So I saved all of my stuff on this app but the developer stopped supporting and updating the iOS iMac app and it has become obsolete. I have lost all of my computer stuff which is very painful. When I tried to software, Apple told me that they cannot be able to run to check malware because the developer hasn’t updated. This guy pocketed a lot of money after CNN market marketed tor them. My advice to the general members of public is that do not buy this app, you will not use it the way you intended
What a mistake
by Literal-Minded on 2021/04/09 05:59
Nearly unusable, with nonexistent customer support.
HORRENDOUS UPLOAD SPEED
by KalnSoCal on 2021/03/25 10:59
Takes an hour to upload just 2 photos
changed focus
by wzir on 2021/03/05 12:22
The originl app allowed desktop and saving document tolder however that doesn’t work now.
Not impressed
by cknapik on 2021/03/05 03:32
Does not allow access at all. Tried turning on WiFi, tried just using data.... I went to look for a photo from 3 years ago, it’s not there. None of my photos are there. 0 photos available. Out of hundreds.
Sloooowww
by Return key on 2021/03/03 21:57
Day 8 and only 32.2% uploaded of my photo library. Keeping the app open and active on wifi as recommended only leads to the app going stale after every 4 or 5 new percentage points. 😿
Uploading stalled & tech help not responding
by mystars on 2021/03/02 22:21
Files not uploading & can’t delete videos from phone
So very slow and missing features
by Cmorezzs on 2021/03/02 21:01
Let’s start by saying I downloaded this as an alternative to google drive and google photos. I have been trying to backup 149 pictures for over a day now, the highest upload is 1.4mbs even when I’m on premium wifi. And as storage for documents that’s all there is. You can not preview, look at any documents that you upload. The 100gigs free is really enticing but the technology is really not up to date.
To get extra space
by Desalegni on 2021/02/27 12:10
Watch ads shall include iPhone!
The best
by reymelgar100 on 2021/02/22 00:09
This the best cloud storage I’ve had!
Lost files
by *TimBone*27 on 2021/02/14 18:59
I would have given this 5 stars but I lost some very important messages and files on my last device and the screen got smashed to where it was unusable. I went back to Degoo to get them and it had nothing on that phone. Very disappointing!
Gratitude is gratifying
by Terminally-iLL Critical Phil on 2021/02/02 02:43
Thanks so much! The app features a user friendly interface with the most free storage available anywhere that I am aware of. As an amateur photographer I will certainly utilize all of it. Hopefully I will soon be able to purchase the paid version because the extra features are well worth the price. No one can match what is offered here!
Could be way better!
by Elijah710/ on 2021/01/25 16:35
please add the ability to have the app display content in landscape especially on iPads
Highly recommend
by Hottiemchottiewow on 2021/01/24 17:01
I love this storage. Very easy to use. When I was on android, they had ways to boost storage. Don’t see it now with the iOS app. Any help with that?
Issues with downloading of files
by Darshan.Sheth on 2021/01/21 17:55
I have several pdf files in the cloud, once i click on download on my ipad, I cant go back to the other files, and it doesnt give me the option to save it in my files on my ipad, and I am STUCK on the “OPENED PDF FILE” and cant navigate back.
Awesome and free
by blasgarcia10 on 2021/01/12 10:26
Thank you Degoo
(In the words of travis scott⬇️)
by A.G jr1 on 2021/01/05 20:39
Its lit🔥
My Treasure House
by Prof.NVS on 2020/12/29 20:19
I have been enjoying Degoo ever since I joined it. It transfers my photos quite regularly and reminds me periodically when these are automatically transferred. And gives me additional bonus space regularly. What more do I want. Thank you, Degoo
I love the app and storage per price is amazing.
by Comiken205 on 2020/12/28 21:27
Al my photos upload without issue except photos I download from other cloud services to upload here. My phone is stuck at 78% remaining. I had this issue before and I had to uninstall and reinstall the app. Is there anything I can do other than that? Another question I have. What is the difference between files and gallery on the app? I’m confused as there are a lot of folders and such. But I am enjoying this service and app for sure.
Titletitle
by nicknicknick9876 on 2020/12/28 20:34
Goosgoodgood
Needs to mature...
by Janasammohini on 2020/12/27 13:28
The product needs some serious rethink and emphasis on usability. I have sent multiple feedbacks but Degoo staff is too busy to pay attention or respond. Another app that will bite the dust sooner or later.
Very great App!! Love the free version! Almost perfect!
by LilMiZzKish13 on 2020/12/26 18:55
I’m M
Asombrosa
by estebanramos337 on 2020/12/17 03:31
Lo único que deberían mejorar sería lo de la subida de las imágenes a la nube ya que cuando las intentó subir se traba y unas imágenes no las sube y tengo que aserlo de veinte en veinte
Doesn’t show in Files!
by arrrrt on 2020/12/15 13:32
All of my cloud based storage apps show in Files app except this one. It is like it is not recognized as cloud storage at all. Very frustrating.
You can IMPROVE it in many ways.
by hrnobi on 2020/12/13 00:26
This is a very good cloud service app. Still it can become more useful and more flexible. You can integrate it with Files app and many more features you can provide to iPhone users.
Crappy at saving and uploading
by Nickname for 2020 on 2020/12/12 13:59
Crappy program. Most times updates make it not work. I am sure they will want,again, to cancel my purchased account. Customer service is terrible too. Should have just invested in a reliable program.
So far so good
by saictam on 2020/12/11 07:54
Got the deal from stacksocial.it would be nice if windows backup app is available. Also there’s no way to filter view for video only.
Appreciate
by NazirElham on 2020/12/08 10:21
This App have to be loved. But need to fix some of the problems.
Worst uploaded tried by me
by moonimu1989 on 2020/12/06 00:27
I had multiple cloud apps and by far this is the worst among paid cloud apps my 10k photos taking forever to upload there is no auto synch even in best WiFi upload shows 0 5 10 kbs god knows when it’s going to upload maybe forever
App needs a major update, not user friendly at all
by yasi123231 on 2020/12/05 16:43
Needs major update in app
Use to be great
by Takuro Nobu on 2020/12/05 05:57
Loved this app. Updated it recently and EVERYTHING was gone. Ive been with Degoo for YEARS. VERY disappointed.
Terrible cloud service
by ColAvsFan! on 2020/12/03 15:20
Download stops 75%, memories doesn’t work
Good enough but finicky
by Montyspython on 2020/12/01 15:56
The app has some nice features but the auto-upload gets stuck some times. Turning the auto-upload off, closing the app, then turning it back on seems to get it working again. The web interface is also odd when uploading folders with sub folders. It ends up moving the sub folders into one another in odd ways. It has taken me some time to find the files I’ve uploaded by folder. Honestly, if they fix those two things I’d give Degoo 5 stars just for the cost to benefit ratio!
Slow upload. App has to be active to upload?!
by Big boss steak on 2020/11/30 09:14
Uploading takes too long. And the app has to be active, if it is in the background it will completely stop. Degoo please make upload speeds faster on ios and backups to occur in background. Its 2021...
Photo and video organizers
by i like asian boyz 🤑💅 on 2020/11/30 01:00
Can you guys add folders/albums please?
Slow, doesn’t upload everything you want, lots errors
by grrr64 on 2020/11/27 15:56
I bought a lifetime pass and wanted to back up everything I had. It failed to upload a lot of my files. The interface is clunky. It does not upload photos from my phone in the background only when the app is active.
Good for photos & Videos
by Srarwala on 2020/11/26 18:35
First there is no auto back up feature for PC and Mac. You need to drag and drop your files to upload. So, if you are looking for auto backup for PC/Mac then this is not the product that works for you. From iPhone you can upload photos/videos. As is the case, purchasing more than 1TB of storage is of no use for most users.
The Worst cloud in the world ever
by kurdistan-slemani on 2020/11/24 20:40
I had more than 50Gb in my degoo cloud after 4 months i try to access my cloud and export some important files Unfortunately my cloud was empty:( I sent i msg report they said we will delete all files if you don’t access them up to 3 months :( . Take my advice never use that useless app. Best regards Eng. Jangis
Lucrative storage facility, bad interface & download availability
by Coalition101 on 2020/11/15 14:37
Although it has the most lucrative cloud storage offer, the app interface can sometimes be annoying; and if that doesn’t bother you, being unable you download files because “Something went wrong” will bother you for the most part.
4 stars could be 5
by Z-Willy-Dubs on 2020/11/14 22:20
Terrific service, just shy of the 5 star. Would really love the app to be incorporated into iOS “Files” Like other cloud storage services; onedrive, adobe creative cloud, iCloud, etc...
Review
by Niaz Sharif on 2020/11/14 04:59
So friendly to use Awesome
Bom
by edudassa on 2020/11/01 14:25
Muito bom
Was looking for an image indexing option
by Dancest☆r on 2020/10/27 23:08
Without image indexing I don't have much need for cloud.
Can’t download files...
by WhaT505 on 2020/10/26 05:31
Can upload whatever, but when it comes to downloading your files it always fails.
Not downloading anything
by Alostad92 on 2020/10/25 23:35
The app isnt allowing me to download any of MY content. Now to explain: The app used to be great! I had no problems with it whatsoever when i first downloaded it, however, for some unknown reason the content i had uploaded on the app is not downloading, the videos i had on the app are not playing for some apparent reason. In short: -Cant seem to download any of MY content. -Cant seem to open or play MY videos. -The Uploading speed is very very very slow. Conclusion: The free 100GB aren't worth all the hassle, as it's useless since i cant view nor download any of my stuff. Fix the problem degoo.
Doesn’t work
by TreHenderson on 2020/10/13 11:33
I downloaded this app Nd not one pic has yet to upload
Horrible mobile app
by scarecrow37 on 2020/10/04 04:51
The pc version might be normal, but the iOS app is horrible. I can see there are a lot of files in the cloud, but i cannot accesa any of them. I do not even see logos to download/view/delete.
Do not use it. Insecure and fraudulent
by kdunchained on 2020/10/03 12:34
During promotional period it sold permanently 2tb storage to many people. After 1 year, it kicked people off their system by sneaking into your files and claiming you have copyrighted materials. No warning, no grace period, no data recovery.
Incredibly odd company.
by Netplay on 2020/09/27 16:45
I wouldn't trust them with important files.
Scam
by Tvn205 on 2020/09/27 10:04
This is one of the worst decision I ever made to purchase the 10T lifetime plan from this company thinking that I could back up my photos and files alternatively to icloud. Uploading photos from my iphone is so painfully slow, in almost one month, i have only uploaded 10% of my photos. This is such a scam, it will take a whole lifetime to back up your photos. No refund, i am giving up!
Untrustworthy and liars
by Isnull on 2020/09/25 13:36
This company has sold lifetime subscriptions to people and to get out of their contract, they falsely flag your files for copyright infringement, and close your account. They are stealing peoples money and lying in the process. Stay away from this company, and their claims of fully safe and encrypted files is a joke... How would they even be able to flag my flies if they are supposed to be encrypted? This means that they are crawling through all of your flies, so I hope no one put sensitive files in their cloud... Your data is not safe...
Ok App
by Dakcen on 2020/09/21 13:03
After downloading the app i realized uploading and downloading speeds are so slow. I have a gigabit connection.
100% Off Shore Scam Service
by Discrete_Pixels on 2020/09/21 01:21
Warning: this company used to sell one price lifetime subscriptions for gigs of data storage. They are now in the process of closing all these accounts with unsubstantiated claims of copyright infringement. Avoid them al all costs, you will LOSE all data and any subscriptions fees.
Lacking practical features
by WilliamAudiobook on 2020/09/20 18:56
It does not help having enormous amounts of space, but you cannot access it with ease or download it back to your pc or manipulate it. Very disappointed
Pathetic
by DeeCrowley on 2020/09/19 20:47
Don’t waste your time effort or money. Horrible company
Copyright infringement
by Owen777 on 2020/09/15 23:23
They are deleting my account for no apparent reason and blaming it on copyright infringement. What scam. I recommend everyone turn them into the FTC
NEVER buy the lifetime 10TB
by RadTechMike on 2020/09/05 05:06
I never write reviews but I saw an add for Degoo 10TB lifetime plan for $100. It seemed like a great purchase even if the upload speed was slow and with all the other poor features. But after a few month of using it and being very happy with it, I received an email from them saying a bot detective copyrighted material and that my account was being terminated and I would lose all my data. It turns out it was a mp3 file I forgot was on my laptop when I did a complete backup. They didn’t even give me the option to just delete that file and once I received the email they completely locked my account and I could not even download the file I had uploaded! I lost over 150GB of data! Don’t trust them! I’d rate it zero stars if I could!
You’re better off with literally anything else.
by dakennyj on 2020/08/28 14:15
Their privacy policy isn’t worth the paper it’s printed on. They audit your files looking for copyrighted content, and if they even think they find any, they’ll keep your money and kick you to the curb. There is an appeal process, but they don’t make it clear what they want... and will deny your appeals in a tenth of the time they respond to any other requests. This is on top of the unresponsive support, excruciatingly low speeds, spammy emails, and a desktop client that barely works on its good days. It’s basically an extortion racket. Don’t give them any money, you’re basically just lighting it on fire.
Fraudulent company
by Sai9999 on 2020/08/26 15:19
I subscribed to a 10TB lifetime license. I use it as a backup for my PC with about 1TB of mostly static backup that includes my music that was recorded by me or legitimately acquired. I got a note from them stating I have a copyright violation and it included songs I recorded (I am a recording engineer by hobby)!!! And that they will “terminate” my account in 2 weeks. Seems like a bait to lure people and bump off unprofitable ones.
Excellent!
by Sammyjoyhen on 2020/08/22 17:50
More than meets my needs
Cannot view pics
by f*&$ is this on 2020/08/20 02:51
It’s giving me “sorry something went wrong, check back later” on my Samsung note 8. Can see the pics on my iPad though. Any ideas what the problem is? Can I merge the contents to my iPad? Are my photos lost? Thought it was a great app but now, not so much. Please help me out. J White
Degoo baby!
by BigBugga12 on 2020/08/19 05:56
Awesome thank you so much!
Awesome
by lilybird1992 on 2019/04/29 12:05
Now yes this app is great I have been using it since the developers created this thing but now the new update does not allow you to for example download back your pic into your phone or photo file I personally need it please put back that option please. All my photos are backed up yes but I delete them regularly from my photo files in order for my phone to have space and hen when I need a photo I just go to Degoo and download from there back into my photo files but now I can’t do it and I feel so bad that I have to screen shot my pics and save them and then edit. Please put back the download option please. Please pretty please!!! Thanks you
Some frustrations:
by smr n'at on 2021/08/11 17:01
This could be so much better. The app only displays in portrait orientation, it won’t turn to landscape. This means that using the app while attached to a keyboard cover is a sideways, royal pain. Secondly, there is no facility to be discreet when it comes to private files. Any photos which have been uploaded to Degoo will be in view as soon as the app is opened, or when in Gallery view. There is no way to keep any of your photos away from anyone looking over your shoulder. There’s no way to safely share your photos without also sharing all of your private images. There should be a way to differentiate between public and private photos. This has nothing to do with hiding porn or personal body parts. It also affects photos relating to many types of privileged information, eg. industrial prototypes, contracts, etc.
NO SUPPORT. WEB APP DOES NOT WORK.
by r.l.wms on 2020/01/29 13:58
I purchased Degoo and at first was happy enough. I had a MacBook Pro, so I downloaded the Mac app, along with the iPhone and iPad app. Everything was going smoothly and then Degoo started using a Web App. I’m not sure what the Web App is because it does not work. I can’t figure out how to upload through the Degoo website. My three original devices are listed, but there is no way to upload. The instructions online do not help because what is seen in the photos is not what happens online. I also got another computer to replace my original MBPro and now I don’t know how to add it as another device. I have contacted Degoo several times. The last time was back in December 2019, but there has been no response to my emails. Degoo will you please tell me how to use your service? I would like to know how to use the Web App on my MBPro.
Buggy and slow
by Andrey_Man on 2020/08/13 18:36
1. There is only web app, that allows you to upload only 5000 files. I would imagine that any mediocre used smartphone has more pictures than that. Forget about uploading folders, you’ll have to do it on file by file basis. It also heavily depend on your browser capabilities, overwhelming its memory and productivity. If you are uploading a few gigs of photos, forget about browsing or touching your computer for many hours to come, and the process crashes sometimes so you won’t know what files are uploaded. 2. You cannot have automatic backup from computer 3. It’s been second day of uploading photos from my iPhone, only 152 photos out of 8000 are uploaded so far. Very efficient way... there is no control over that whatsoever.
AWESOME! ABSOLUTELY MOST USER FRIENDLY!
by Saurav Sarker on 2019/03/16 17:21
I have tried many apps but Degoo has been the most user friendly app for anyone and everyone who is new to this. The app practically guides you to do whatever it is that you need to do. One more aspect of the app is rewarding you with more space for referring other users. But frankly even if there was no reward I would refer people I know to use the app because if you have Degoo any device you buy does not have to have much Internal Storage, all they would need is a good internet connection and of course a Degoo app. Thanks to all the developers of this app for such an awesome app.
Good yet flawed
by ConG36C on 2020/07/22 13:33
Getting 100GB for free is pretty sweet. I have yet to not be able to backup my photos and videos. However for some reason they put a daily limit on not only downloading videos (downloading photos works for me no problem) a certain amount (which they conveniently leave the specific number out) but even VIEWING videos in my files gets me a message ‘limit reached, please upgrade or wait until tomorrow.’ That’s the dumbest thing I’ve ever heard. I can’t even download them without ‘waiting’ and I don’t think the app has a clock for itself so I might have lost some videos for good, even though they are looking me dead in the face and I can see their thumbnail. Why not allow me to download my things?
NEVER buy the lifetime 10TB
by RadTechMike on 2020/09/05 05:06
I never write reviews but I saw an add for Degoo 10TB lifetime plan for $100. It seemed like a great purchase even if the upload speed was slow and with all the other poor features. But after a few month of using it and being very happy with it, I received an email from them saying a bot detective copyrighted material and that my account was being terminated and I would lose all my data. It turns out it was a mp3 file I forgot was on my laptop when I did a complete backup. They didn’t even give me the option to just delete that file and once I received the email they completely locked my account and I could not even download the file I had uploaded! I lost over 150GB of data! Don’t trust them! I’d rate it zero stars if I could!
Don’t buy!
by Joseph kulali on 2021/04/10 11:38
It’s sad that I have to write negative review about this app & the services rendered by the developer. I have had this app for the past 3 years & I can tell you for sure, I wasted my 100$. Initially, we had a computer app where you could download on iMac. So I saved all of my stuff on this app but the developer stopped supporting and updating the iOS iMac app and it has become obsolete. I have lost all of my computer stuff which is very painful. When I tried to software, Apple told me that they cannot be able to run to check malware because the developer hasn’t updated. This guy pocketed a lot of money after CNN market marketed tor them. My advice to the general members of public is that do not buy this app, you will not use it the way you intended
I love the app and storage per price is amazing.
by Comiken205 on 2020/12/28 21:27
Al my photos upload without issue except photos I download from other cloud services to upload here. My phone is stuck at 78% remaining. I had this issue before and I had to uninstall and reinstall the app. Is there anything I can do other than that? Another question I have. What is the difference between files and gallery on the app? I’m confused as there are a lot of folders and such. But I am enjoying this service and app for sure.
Best cloud storage I’ve had so far!
by JohnnyRIV on 2021/12/06 03:47
It’s been pretty consistent and reliable. I had purchased a special promo subscription a few years ago for 10 terabytes at a one-time sale of $99. So far no issues and I’ve been pleased with the service. My only gripe is that the interface can use some tweaks. A light/night mode option should be standard. With a few modifications to the user interface, it can be a top contender to the other guys.
VERY FRUSTRATED
by Jorock84 on 2021/11/10 17:36
Been with this company since early 2019, features come and go all the time, Especially the most useful ones!?!? Why do the developers think that this is helpful to the end-user, and now when I try and backup photos from my iPhone they automatically go into a dedicated iPhone folder instead of letting me upload to a specific location in the cloud. How is anyone supposed to keep their files organized this way? Please allow users to select where to upload from their phone or the web and do not choose for us! This is NOT helpful. I would like to backup photos from my phone to a folder of my choosing and have them actually be there when I check later.
Absolutely ZERO support
by Vegasdealer on 2019/12/12 15:11
I tried to contact them after seeing all of the instructions online for apps they don’t even have- like windows apps & mac apps with instructions on how to use them except the apps don’t exist anywhere. This is the only app & this only supports picture uploads not documents like they advertised. Even their web app doesn’t work. All I can get when I lock in to my files is nothing- no options to upload or do anything & even the picture I tried to upload through the iPad app did not appear. I buy 10 Tb of backup space from degoo because they advertised backup for documents & everything & now it turns out to be a photo backup app that doesn’t even work.
A few more features would be great
by Canionb on 2019/12/25 03:33
I like the low cost of this service and it seems to perform backups well. Would be great if there was a way to filter down to what is being uploaded at current. Out of the thousands being uploaded, it would be good to know what exactly is not. Also, sharing photo or file links would be wonderful. I still don’t know what this “chat” function is.
Missing basic functionality
by cmhawke on 2020/07/17 00:39
1. The app is missing a Search function within Files. I need to be able to get to a file quickly without spending 20+ minutes scrolling through dozens of GB of files. Currently, Search is only present in Gallery. The app is virtually unusable for this reason alone. 2. Please add a Favorites section displaying only the files the user has favorited. Currently Favorites serves no purpose on this app. 3. There is a media playback bug: tapping on an audio file usually doesn't immediately play the audio, instead simply showing a spinning blue loading icon, and the music doesn't start playing until the icon is also tapped.
Good enough but finicky
by Montyspython on 2020/12/01 15:56
The app has some nice features but the auto-upload gets stuck some times. Turning the auto-upload off, closing the app, then turning it back on seems to get it working again. The web interface is also odd when uploading folders with sub folders. It ends up moving the sub folders into one another in odd ways. It has taken me some time to find the files I’ve uploaded by folder. Honestly, if they fix those two things I’d give Degoo 5 stars just for the cost to benefit ratio!
DO NOT DOWNLOAD
by Daniel Cano 9 on 2020/07/08 01:48
This app is terrible. I used it to backup my files before doing a factory reset and now I can't access them. Downloading them from the app is impossible (no bulk downloads, you'd have to download things one by one and videos can't be downloaded). Tried with the desktop app (had to download it from a 3rd party website) and my files are downloading but really slow, ridiculously slow. It's taking hours - yes, multiple hours - to download just 1gb (200kb/s with a connection of 200mb/s). I wish I had read the comments on Facebook and reddit before installing this... Do yourself a favor and look for another backup app.
Very limited App and Cloud Service
by Grand MOTU on 2019/08/21 02:57
I can’t delete my files/pics on the cloud. I can’t even organize them. On the app you can delete them but only on your device but not on the Degoo Cloud. Why? There is no option to move or delete your data, only download. There is a Recycle Bin but you can’t drag files to it. This is very fishy. Are they collecting data? I’m regretting paying for a subscription.
You’re better off with literally anything else.
by dakennyj on 2020/08/28 14:15
Their privacy policy isn’t worth the paper it’s printed on. They audit your files looking for copyrighted content, and if they even think they find any, they’ll keep your money and kick you to the curb. There is an appeal process, but they don’t make it clear what they want... and will deny your appeals in a tenth of the time they respond to any other requests. This is on top of the unresponsive support, excruciatingly low speeds, spammy emails, and a desktop client that barely works on its good days. It’s basically an extortion racket. Don’t give them any money, you’re basically just lighting it on fire.
Gratitude is gratifying
by Terminally-iLL Critical Phil on 2021/02/02 02:43
Thanks so much! The app features a user friendly interface with the most free storage available anywhere that I am aware of. As an amateur photographer I will certainly utilize all of it. Hopefully I will soon be able to purchase the paid version because the extra features are well worth the price. No one can match what is offered here!
Hangs hangs hangs .. just hangs
by prateek1125 on 2019/06/11 04:24
I have not seen this app running since last two months. I feel lucky to have great the free version before ending up paying for 2 yr subscription and then having to regret it. The app has never worked for me. I wish the developers get heat of this and do something to this app really soon or I’m going to uninstall it forever.
Fraudulent company
by Sai9999 on 2020/08/26 15:19
I subscribed to a 10TB lifetime license. I use it as a backup for my PC with about 1TB of mostly static backup that includes my music that was recorded by me or legitimately acquired. I got a note from them stating I have a copyright violation and it included songs I recorded (I am a recording engineer by hobby)!!! And that they will “terminate” my account in 2 weeks. Seems like a bait to lure people and bump off unprofitable ones.
My preference
by blakkarr on 2020/03/13 23:31
I would most definitely prefer some sort of an extension hard drive to my phone images, files etc that hugs my phone that I would love to save and have access to reside there and with all that said allowing me to free up space on my 64G iPhone Please consider this if this is feasible please let me know
HORRIBE
by jthshebd on 2021/11/02 12:00
the download speed is extremely slow, took over 10 minutes for me to download 6 short videos. The app is buggy, doesnt update quickly enough and crashes a LOT. There’s also no option to save videos from the app, meaning I have to screenrecord or screenshot if I want to save a picture, and keep ignoring reviews, app is half decent only because its free and has 100gb download storage edit : fix this thing please its so bad, i just waited 15 mins just to download 6 videos and it only downloaded 3 of them and the rest arent even showing up
My Treasure House
by Prof.NVS on 2020/12/29 20:19
I have been enjoying Degoo ever since I joined it. It transfers my photos quite regularly and reminds me periodically when these are automatically transferred. And gives me additional bonus space regularly. What more do I want. Thank you, Degoo
So very slow and missing features
by Cmorezzs on 2021/03/02 21:01
Let’s start by saying I downloaded this as an alternative to google drive and google photos. I have been trying to backup 149 pictures for over a day now, the highest upload is 1.4mbs even when I’m on premium wifi. And as storage for documents that’s all there is. You can not preview, look at any documents that you upload. The 100gigs free is really enticing but the technology is really not up to date.
Untrustworthy and liars
by Isnull on 2020/09/25 13:36
This company has sold lifetime subscriptions to people and to get out of their contract, they falsely flag your files for copyright infringement, and close your account. They are stealing peoples money and lying in the process. Stay away from this company, and their claims of fully safe and encrypted files is a joke... How would they even be able to flag my flies if they are supposed to be encrypted? This means that they are crawling through all of your flies, so I hope no one put sensitive files in their cloud... Your data is not safe...
only uploads while in the app
by The huge big fat update on 2019/10/28 14:12
when you have a ton of GB worth of photos and videos this app seems like it could really help you, and it can, but it only continues to upload while you’re in the app, so it will pretty much never finish uploading, and one time it just completely restarted my entire upload.
No Control - could be great - needs more features
by okiedukie on 2019/05/18 03:45
The app doesn't allow you to save photos back to hit phone. I don't want to email or "chat" to download pictures. Pictures from all my backup sources combine into the photos view on the app. I don't want my phone pics, mixed with my PC pics, mixed with my wife's phone pics, etc. Mobile and desktop apps need more features and options...like the ability to only upload certain pictures from the phone or to cancel uploads...it could be great with more features.
No Videos
by Peaches#61 on 2021/06/11 16:45
Since I bought my IPHONE I haven’t been able to watch any videos for extra space! I’ve loved Degoo for years but I’m really disappointed I’ve been unable to watch any videos for extra space!
Lost files
by *TimBone*27 on 2021/02/14 18:59
I would have given this 5 stars but I lost some very important messages and files on my last device and the screen got smashed to where it was unusable. I went back to Degoo to get them and it had nothing on that phone. Very disappointing!
Crappy at saving and uploading
by Nickname for 2020 on 2020/12/12 13:59
Crappy program. Most times updates make it not work. I am sure they will want,again, to cancel my purchased account. Customer service is terrible too. Should have just invested in a reliable program.
Lucrative storage facility, bad interface & download availability
by Coalition101 on 2020/11/15 14:37
Although it has the most lucrative cloud storage offer, the app interface can sometimes be annoying; and if that doesn’t bother you, being unable you download files because “Something went wrong” will bother you for the most part.
App on iOS keeps throwing errors
by trojandnc! on 2020/07/12 22:56
App will not let me complete the maximize feature for onboard photos and app will not let me download files to either device. Works fine from desktop and laptop.
Unable to download
by mladen1123 on 2020/07/25 13:00
Since I downloaded this app ages ago, I can’t download anything from my account. When I tap on Download, it says “unable to download file, please try again”. The app is updated regularly, so I was hoping with every update it will be resolved, but unfortunately not. Still, after adding “Download” button on file preview, same problem persists. Please fix it.
Problem
by Naser 69 on 2021/04/21 16:16
I have been using this app for a long time but some time ago I forgot about it being in my phone and did not interact with it Today I remembered about it and entered the app and all it says is that “Something went wrong” although it shows that 50% percent of the space is full the files are not loading Please take a look at this problem
Won't open
by Bradley Hale on 2020/08/05 19:18
I just tried opening the app and it immediately closed. It's bad enough that when I sent an email through this review saying that I was unable to login a few weeks ago no one got back to me ever. Now that it supposedly was working for two whole days it opens and immediately closes. For an app that supposedly claims it up regularly .You guys are doing a very good job.
It’s good but missing few features
by arora.srv on 2018/10/07 23:38
A few things are missing if you guys can work on the following on the next update - Drag and drop folders -option to create new folders/ Folder organization
This cloud storage is so good
by Kaufhiq Islam on 2020/07/22 23:07
I use this app to backup my photos and videos everyday. I love this app so much. Can you guys please add photo upload first then video upload option separate like Dropbox please Degoo. Thank you so much ❤️
It could be better
by nopay on 2019/04/28 09:28
Although it's appreciated the high security standards, it needs to be improved like adding support for live photos, also it's needed a download or transfer button back to the photo library and more ways to share the images without the need to give access to my contacts list
Great Improvement
by KesBid on 2021/07/06 03:59
Degoo was kind of slow. Its improved a lot in the last few months. I am really happy with it and recommend to anyone interested in cloud storage.
Won't upload at all
by Mahmoud Akbarpour on 2020/07/17 22:32
Hi Swedish mates Are you sure that your service work flawlessly? Because the percentage bar stops (or even moves back) when I try to upload the photos. I had this problem even in the new version.
Crashes and share
by Ahsan11345 on 2018/10/10 17:36
I m user on iOS (iPhone) and this app is crashing frequently. Second biggest issue that there is no option to share by other software like Facebook, instagram, WhatsApp etc which is big flaw
god awefull
by Yo177 on 2020/05/25 04:19
This app is useless to me, and oh my goodness where do I start? They say you can upload your music, right? Wrong! It gives you no option to do so, and all it ever does is back up photos, which is fine as long as you advertise it correctly. The even more disturbing part is it lacks support for the files app intigration. So, you're stuck with uploading just your photos, once again. Please stop lieing!
Navigation
by Bmltampabay on 2020/01/20 23:42
Newbie with this application, still trying to figure out to get around site, uploading seems a little slow currently, but I’m backing up a ton of photos and videos. I purchased the 10TB lifetime, so for the price I’m very happy with. Just hoping as site grows , navigation becomes easier
You can IMPROVE it in many ways.
by hrnobi on 2020/12/13 00:26
This is a very good cloud service app. Still it can become more useful and more flexible. You can integrate it with Files app and many more features you can provide to iPhone users.
Could be so much better
by dezurld on 2021/10/21 16:09
Love the price vs offer level but it’s a little complicated . I miss live synchro I miss an easy overview . It all optic wise is a little outdated . I am using a apple device and would like it as a back up and paid for a lifetime deal 10TG which is great . Let’s see how it goes ….
Too slow!
by Samual98 on 2020/04/12 10:25
I have been waiting for over 15 minutes just to backup 226 photos (my internet connection is extremely fast). Also it does not recognize Live Photos on iPhone! Easy to use with lots of memory but will be looking elsewhere as it is of no use unless it can handle live photos
No control over process. ONLY an automatic and forced photo backup.
by jwsphx on 2019/06/12 15:21
The app does not allow you to choose which photos or files are backed up. You MUST allow it access to your photo library and then it attempts to backup every photo on your phone. You have NO CONTROL over the process and cannot remove photos once they are uploaded. Horrible, horrible app and service.
Scam
by Tvn205 on 2020/09/27 10:04
This is one of the worst decision I ever made to purchase the 10T lifetime plan from this company thinking that I could back up my photos and files alternatively to icloud. Uploading photos from my iphone is so painfully slow, in almost one month, i have only uploaded 10% of my photos. This is such a scam, it will take a whole lifetime to back up your photos. No refund, i am giving up!
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