Both app and website gives me headache

Great for iPhone. Not so great on the iPad since it isn’t tailored to the device. I was dissappointed to find that the iPad app is so lacking. I really love iconosquare, but the iPad display is the second biggest drawback for me.

The free two week trial doesn’t offer any insights that I couldn’t already get from Instagram Analytics for business accounts, so I decided to upgrade and check out the available features for the Pro platform. Turns out those features weren’t of much use to me and so I canceled my subscription after 15 days. I hoped customer service would refund my monthly payment, but they declined.

You need to add a sign up button. There is no way to sign in with out a user name or id currently there is no sign up button or create account.

Iconosquare puts the word FUN 🙌🏼 into Facebook and Instagram analytics. If you seek to find what your performance indicators are, manage and organize your content, and plan your material ahead of time, you should be using Iconosquare! This great tool not only save you a bunch of time, but makes your life much more easier!🙂

This used to be a fail safe way for me to not be working 7 days a week. I use the post scheduler for my company, so it posts automatically at optimal times. Unfortunately the last 2 months - I’m logged out of the app EVERYTIME I click out of it, and spend a bunch of time scheduling IG posts for them to not go out. It’s really frustrating - I’ll be talking to my company about cancelling the $700 we pay a year for nothing to work.

Great application. I had no issues during the trial period. Once I signed up for one year a lot of bugs appeared. The auto scheduling sometimes works sometimes doesn’t. It tells you how the post has been scheduled and then you receive a notification how you need to finish it manually. Well what’s the point of scheduling it in first place then? I sure hope they fix it since I do like the concept of this app.

I’ve had this ap for 20 minutes and cannot sign up. It prompts users to “click here” if you’re not a user yet which then shows slides about the purpose of the ap but no way of registering. It’s wasting my time. Deleting.

This app used my information to hack my Instagram and twitter. I’m hacked out of my account. I have almost 200k followers. They use this to get your info when asked if you want to do a 3k ad, they tell you to download this and once you put your info, you’re logged out!!! They’re asking me for money to retrieve my information.

No idea how to create a new account.

So, this app is super helpful as far as providing insights and info about your ig account until the free trial period (which you probably don’t see in the description - I know it wasn’t there when I downloaded it) ends. I didn’t even know there was a trial period until I opened the app one day & it notified me that it had expired. Not including this information usually is a red flag to me, that the developer will not be up front with users about costs. There is no free version of this app - you either pay a subscription every month or get access to nothing. Most apps with similar features will still have a free version after the trial period runs but not this one. I deleted it after the trial period expired because most of the features can be found in other apps that are either free or the features remain free once the trial periods on those apps lapse. It was fun while it lasted, but I’m not going to pay for information that I can find for free elsewhere.

I like the analytics. But the scheduler is not reliable sorry.

Spent way too much time trying to figure out how to create an account with this app... if creating an account is challenging, I’m sure the rest of the app is buggy as well...

It won’t give me an option to create an account only to login. Can’t login without an account!

I wish it had the same capabilities as the website. You can’t search for custom dates if you have their basic account which is unfortunate if you are on your phone. Other than that, it’s a good app.

They don’t refund if you cancel you subscription even if you paid annual. Other apps/companies do the same thing for substantially less money. Most of the valuable services are in the advanced lvl - $59 a month.

Not happy!! Got charged $9.99 for this app and I deleted it last month after using it for free for several months. Didn’t upgrade, but got a charge from them on my credit card 👎

you cant even create an account

DISTORTS IMAGE QUALITY! Beware if you want your pictures to post cleanly. This app drastically pixelates your images. I will stop using because of this. AWFUL!!!!!!!!!!

This is a paid app/social media service, so why do I need to pay more for something that is available for free through Instagram, such as the carousel feature? The carousel option is a native feature of Instagram and yet with this app that I am paying for, I don’t get that free future without paying for the upgraded membership..... this is just stupid. It would make sense to pay for Iconosquare to get additional features that are not available with Instagram, not to lose some. This is just ridiculous and not right for a paid service, not matter what level of membership. If Instagram offers that feature for free, why are you charging for it? The new feature that came out for posting instantly/directly to Instagram is a great idea, but what’s the point if I can’t add filters to my photos? Or have carousel schedule multiple photos in one post? I downloaded the app to turn that setting on just realize it lacks too many features. Now that I have unlocked the feature by downloading the app, I can’t turn the setting off without having to uncheck the box every single time I want to post something new. This is annoying. How can I just turn the setting off completely, because I don’t want to use it at all and I don’t want to have to remember to uncheck the box every single time I post?! Why is the preview your feed only available on the desktop and not from the app? If you’re using the app to scheduling post, it would make sense to be able to see what your feed would look like from the app as well. This feature is only available on the desktop. I am on the app now and I got on because I wanted to do some engagement, but you can’t do any engagement from the app either. I can only engage from the desktop. I am feeling like this app and service is more work than I anticipated. When it comes to the app, what I do like is that I can upload photos from my phone into the media library, so that I can actually use them on the desktop when I want to schedule things out. Please take this review as an opportunity to improve this app and give your customers the value they deserve for what they are paying for when it comes to native Instagram features.

The app crashes every. single. time. I attempt to schedule a video post from my phone library. It compresses the video then crashes

Just downloaded the app and it won’t let you sign in. Just enter password. Kind of impossible if you don’t have one set up. Less than user friendly!

I was on this app 4 years ago and it used to be free. Then it was $3/month, then $9/month. Now you can’t even see the gender distribution of your followings unless you spend $40/MONTH. Riddle me this: why the f*%$ would I EVER spend $480 a year on something that doesn’t even show me if my followers are male or female? So after 4 years I’m deactivating my account and deleting the app.

It’s telling me to put my email and password but I don’t have an account yet. Even the same as the instagram they don’t accept. How can I create an account???

Can’t register . Gives place to log in but not to register

It provides valuable insights on what you need. I would really like for it to have a feature similar to preview in which you can actually download your grid, then put potential photos next to it in order to maintain theme. Other than that I would say maybe include more information that’s available on the desktop client.

I can’t even make an account to log into. This is garbage.

Please update app for IPhone X , I can’t use the app

Good app! Wish it had automated likes, comments, follow & unfollow

I’ve loved this app for work. Still love it, but now that I have the iPhone X when I try to post from notifications the “next” option once copied to Instagram is behind the battery and WiFi connection in the top right corner and I cannot post. Causing huge issues for me. Is anyone else having this issue? Update soon?

Couldn’t even create an account to log into.

There are so many good reviews, and I don’t see why! You have to go onto the website to create a new account. You can’t even do it in the app! And it takes for ever to load! Maybe it’s just my phone, but idc!! I created an account and tried logging into it on the app. I typed in my username and password, and it wouldn’t load!! Don’t get this app!

This is a great app for social media marketing! I am actually surprised there aren’t more ratings or users! Super easy to understand while facilitating my social media strategies.

It works very precise and with no clutches, I recommend.

This app is way more accurate than the others. After some research I came across this app. It does with it says and without breaking the programs rules, because it's in partner with Instagram. USE IT! USE IT!USE IT!USE IT!USE IT! USE IT!USE IT!USE IT!USE IT! USE IT!USE IT!USE IT!USE IT! USE IT!USE IT!USE IT!USE IT! USE IT!USE IT!USE IT!USE IT! USE IT!USE IT!USE IT!USE IT! USE IT!USE IT!USE IT!USE IT! USE IT!USE IT!USE IT!USE IT! USE IT!USE IT!USE IT!

can't even start an account through the app

The sign up process was a headache but once I was in the app works wonderful

You can't create an account through the app and they didn't even have my timezone.. I just want a simple app lol

Works perfectly as described

I'm sure I'd love the app if I could sign up for it. It only shows a login page, no register or anything. Total dud

This app is basically an extension of the desktop based system, but it gives you access to a bunch of the simple tasks you need on your phone. I love it

Awesome for viewing analytics 👌🏾🙌🏾😌

Don't you love it when you read reviews to check if the product even works and all you see are a bunch of obviously fake, 5 star reviews written in broken English by someone in the third world the developer could underpay to "promote" their product? Yeah....me neither. Like seriously, Iconosquare, the best you could do is "This app is too powerful for a normal user! Very Excellent!" What does that even mean? Is it going to cause my phone to overheat and explode? You'd have to be an imbecile to hire some of these people, shows how much the creators of the app know what they're doing. Iconosquare is a useless application that you can download for free and have to register and pay for on their website before you can access even the most basic features. I didn't care to check the pricing page because this service is honestly something that would have saved me no more than 5 minutes. DO NOT DOWNLOAD! DO NOT DOWNLOAD! DO NOT DOWNLOAD! DO NOT DOWNLOAD! DO NOT DOWNLOAD! DO NOT DOWNLOAD! DO NOT DOWNLOAD!

Some tools are nearly too powerful for a novice to implement right from the start, the team which supports this blockbuster software made sure it's easy to understand and use from the top down!

All the other insights always have too many fancy bells and whistles that you have to pay too much for. This is a good insight app, nice and clean interface. Love it.

This is a great tool to use if you really want to grow your Instagram community. It is worth the money!

It gives you insights you wouldn't know normally like exact location of your followers. That's great for small business and business in general.

uh how the heck do you sign up?

I especially love the scheduling tool that's tailored to your followers and your target number of posts per day. It's much more robust than that, but that alone is worth the download.

Love this app.

Very good app!

I love this app!! It is intuitive, organized, and perfectly designed. It Is great for people like me that want to manage instagram accounts apart from other social media.

I just wish there was a seamless integration with Pinterest

This app does a lot of great things. The best part is they keep expanding it with each update to match its website features.

I heard that this app was good to know how you are growing in social media but I want to do an account and it doesn't let me. Can you fix it. Please!

I first heard of Iconosquare listening to Scott Kelby on KelbyOne training. It is a fantastic way to get in depth analytics on your Instagram account. What I really like is the ability to queue up posts ahead of time. The web based interface is great. But it is very nice to have the app too. The app is simple and effective to use and can be used to schedule and actually post on Instagram as well as see all the analytics.

Required to log in yet doesn't allow one to create an account. Clearly one must already have created an account online. That's already dumb, but how about making that clear so you don't tick off potential customers. Something so basic, and obvious -yet missing -makes me say, "Delete."

This app saves me time and energy concerning my feed. I appreciate the simple and easy-on-the-eyes layout!

The computer version has some flaws and the Mobile version should have a better post planner and schedule. Also the tracker has some flaws

Couldn't even sign up, there wasn't a way when I opened the app

If you need information about your IG download this app

Great app that makes scheduling, engagement and gaining insights on your Instagram easy on the go. The desktop version gives you best days/times to schedule based on your followers and previous engagement.

Best social media analytics I've ever seen.

For Instagram, this is the best analytics tool. Food diagnosis. Very visual and easy to navigate.

It's virtually like having the web platform in the palm of your hand. Easy to find what you're looking for and do what you want to do. Nice work dev team. I think is absurd that people left 1 star reviews for an app they couldn't log into since they didn't sign up and pay for the service. Are they for real??? Must be 'millennials'...

In many ways!!

I never signed into the app so it may work okay once you're in, but it is very unclear as to what you sign in with when first opening the app. I think that you need to have made an account already online to get into the mobile version, but that is not explained at all. Nor is it explained that this app is probably just like the website, which is not free to use after 14 days. Though it's free to get the app, don't be tricked. This is not a free service, check them out on the internet.

I downloaded the app that I've never even used before and it's asking me for my email and password. I applied my IG and my primary email information and still nothing. I even tried resetting my password.... nothing. 😤😞

Use it to track my Instagram followers and progress! Not much out there like it.

So far this app seems nice

Planning and posting Instagram posts has never been easier. This app is a major game-changer.

The app doesn't allow you to create an account nor does it give you any info on creating an account. Not a positive user experience. Deleting the app.

For those of you having trouble with logging in you have to go online to make an account so just type in the app name online and then it will give you the option to make in account 🤗 hope this was helpful

First review ever... don't waste your time. Won't even let me create an account. Instant delete.

I can't even create a account to log in.. The app doesn't recognize that I have never signed up before and don't have an account. It also doesn't give me the option to switch into signup mode.. Cmon.. even I can something that basic...

I can't even sign into the app. I use the website for my business but the app won't even load. Always tells me to check my connectivity. SO annoying and a waste of money.

Can't create an account? Makes no sense!!!

What a waste of my time

There's no option to make a new account or to sign up. So you can't get in the app. I literally sat for five minutes trying to figure out how to get into the app. Thank you for wasting five minutes of my life.

it won't give me an option to make an account it just has login

Compared to web version. This app is utter junk. It's limited stats, useless data, it doesn't give you many filter options, app should have not been released this early, what do you think I'll be able to do with the data this app provides?

After the update I will be canceling my account. I know you had to remove a lot of features, but I ain't paying for less.

Iconosquare sold itself on desirable features which enticed me to sign up for a one year contract (e.g., tracking un-followers and followers who don't follow back), then removed the features, and left me hanging with an app (and website) that do nothing more than automically log on, and track your # of followers and followings. Recommend avoiding this app and company. Would give zero stars if I could.

After the latest Instagram update this app is useless.

So not worth "buying 4.99" a month 😂 I thought it was free but after a week they messaged me saying I would have to start paying, not worth it. I do like how it tells you when people are on but not really worth it :)

Nice one guys.

I havent been able to enjoy the app. As soon as i try to log in with my user tha app crashes.

I've been using their website for over a month and the data is awesome! The app is used to support the online content. My information loaded right away and am scheduling post directly to Instagram. I gave it 4 stars because they need to clarify how the app should be used versus the online content.

It says my login is invalid when I copy and paste the password directly from 1Password. The password works fine on the desktop website. Fix this app, folks.

The app does work for me but the information is so inaccurate for some reason... And one of the reasons why I upgraded to premium and got the app was so I could schedule and apparently I have to do it on the website!?!? I don't use my laptop at all for Instagram since I take and edit my photos on my iPhone and now I'm gonna have to do an additional step in order to schedule posts!? I was using 2 apps that were free to schedule my posts and track my followers. I wish I hadn't have bought the yearly plan. 30€ (cause you have to pay 5€ extra for tax?) absolutely wasted.

It is still dealing with the sign in issue. When closing the app you have to log back in using email and pass. The UI is a bit finicky as well.

After login app just sits and loads.....nothing displays on wifi or on cellular connections. Updated once and still no progress.

Filled with bugs and crashing non-stop. They seem to have been rushed to release the app when it definitely wasn't ready. Just wait until they figure out their issues before frustrating yourself. Not worth it at all, yet. Also, you have to login every single time you load the app. No memory for frequent users. Very annoying. Use the website.

I don't know why they would launch this app when it literally can't even function. I downloaded it and the page constantly has said that it's loading or that data is unavailable. Why was the app pushed to market before it works? Bad move. Update: the new update still has not fixed the prolems

Still empty graphs after update!

I really want to give this 5 stars because I really like the desktop version so I was really excited when they came out with an app. But...it just keeps loading, it never show me any data. Please update!

It just shows me a loading symbol

I understand that the app is new but it constantly crashes. I ran it on OS9 and OS10 but the issue is still the same.