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App name
Sprint Complete Storage
Description
The only app with true high resolution, Complete Storage gives you unlimited* storage space to backup all your photos and videos**. Organize, sort and share photos with family and friends, and use Optimize to help you find photos you can remove to de-clutter your gallery and free up space on your device. • Automatic: Backup is seamless any time the app is running with no need to plug into a computer • Optimize: De-clutter your gallery and free up space by easily by getting rid of photos that are similar, blurry, old screenshots, and more. • Explore: Auto organized photos to make your search & share experience easy. • Storage: Unlimited* space for all of your photos and videos. • Speed: Lightning fast upload speeds that won’t leave you lagging. • Security: Encrypted with bank-level security for complete privacy • Restore: Simply tap ‘Download’ to restore backed up items to your device. • Edit Photos: Make your photos look great with the edit tool. If you need help installing the app, call 877-649-0882 Who’s Eligible? The Complete Storage app is available for iOS devices with iOS 9.0 and above. • 5 GB storage included at no cost—every Sprint customer is eligible. • Sprint Complete and Sprint Total Equipment Protection Plus customers receive Unlimited storage. Important Notes Complete Storage is powered by Asurion. The Complete Storage app can only be used on compatible iOS devices. *Unlimited cloud storage available only to Sprint Complete and Sprint Total Equipment Protection Plus program customers. **There may be limitations on the size of each video that can be backed up and secured. Battery Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.
Question
by ROBGAR2454 on 2019/05/22 18:49
Is app only for photos ???
I’m having problems with the app
by buiser18 on 2019/05/22 16:44
Ok so the app opens but that’s it. It’s like it’s frozen and I can’t see my photos.
Doesn’t work.
by Dodgyl on 2019/05/15 18:07
Had to get a new phone and the app didn’t back up any of my photos
Dissatisfied
by @TerTan on 2019/05/12 01:46
Terrible Terrible Terrible! Never Would Work, Chats Work Pointless And Chats With Sprint Reps Who Spoke Highly Of The App Didn’t Know How To Explain How To Work Work Out Kinks If Any , I Will Never Download An App Like This Again , And The People Who Make The App Never Responded Back By Email Or A Phone Call With The Ticket Number Like It Was Supposed To Be So Easy , To Do Either, Very Disappointing
Having Issues? Request a Refresh Code
by Prettycheeky on 2019/05/07 01:16
I too was having issues with all my apps. I called customer service , and spoke with an Amazing young by the name of Leo. He didn’t see any outages in my area, I’d been having issues since Wednesday, but I assumed I’d done something. Lol But Leo gave me a refreshing code for my cell towers, I input it code then my phone become Alive Again! 😂 Thank you so much Leo! I even told him to Thank his Mother for raising such a nice young man’. SERIOUSLY! All you have to do is Reach Out! 🦋💜🦋💜🦋
It’s whatever
by @Carterortega on 2019/05/04 03:18
It’s what ever it seems to be getting better.
Great, if it would open.
by koko mckoko on 2019/04/28 18:17
I’ve had the app a couple months, it worked for a while and it has been uploading all my photos. However, in recent weeks it won’t even open. When I select the icon it acts like it will open, sits on the main logo screen for about 45 seconds and then closes on its own. At one point it did open all the way so I could scroll through my photos and after scrolling back to February, it locked up, sat there for a minute and then closed on its own. Now, It won’t open past the logo screen again and just closes on its own after about 45 seconds. It doesn’t need updated, nor does my phone and I have tried restarting the phone. I dont know what the problem is, but I’m annoyed. Update: Two days after leaving this review, I chatted online with a sprint rep who suggested I delete the app and reinstall. I did that. It worked instantly. But here I am, another two days later and the app is back to its old tricks. Awesome.
App will not open
by Japan352 on 2019/04/25 22:00
Just downloaded app earlier in the week, but it will not open. If it does, it’s only for a split second.
Getting worse
by OpalGT on 2019/04/25 18:10
At first I liked this app a lot because it helped me get all my pictures off my phone to optimize more storage, but now the app never opens, it freezes, and kicks me out of the app so I can’t even access any of my pictures anymore..
App continues to crash...
by Bucka32 on 2019/04/23 21:51
I have tried to use this App for over 10 months now, and it continues to crash. I just tried to live chat with a customer service representative while in the App. It just crashed as well. What is the purpose of the App again?
Pics storage unlimited??
by Stvewb on 2019/04/19 02:42
Just downloaded app, backed up all my pictures and now when I try to open it just sits there and crashes. Restarted phone and still crashes. Sprint gives something to be used when paying for sprint complete and get this result. Binch of crap
app crashes when opening
by LadyGoalDigger on 2019/04/18 16:50
app just keeps crashing when opening and sprint support is no help
R owner Qg drew a a
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Not working
by Allycatttt24r on 2019/04/17 15:51
I downloaded the app at the sprint store and was told it would work faster at home due to the WIFI. The app seemed to work at the sprint store. I could see all of my pictures and videos. But when i got home the app wouldn’t load. It would close out before it even got to my albums. I’ve restarted my phone numerous times. I even deleted and re-downloaded the app a few times as well and still same problem.
Just closes
by makeupbymel on 2019/04/15 16:20
Ever since the update, I can not get the app to open. It just literally closes each time.
APP WON’T LOAD!!!!!!!!
by TUGAWUGA H. on 2019/04/06 05:33
Downloaded thousands of photos onto this app and deleted most from my phone and now this ¥~~%#|?• APP WON’T OPEN!!!!!!! The photos I have on there are vitally important!!! HOW DO I GET THIS APP TO WORK?!!!
Gracias
by Bbustamante on 2019/04/05 01:44
Magnifica app
Stays on storage logo
by Bigjohn831 on 2019/03/29 05:39
Took about a week to upload 1992 pictures through wifi, now i cant even acces anything because when i open the app it staus on the title screen. Needs alot of work.
Help!!
by Osaiahlik on 2019/03/27 23:40
This App keeps freezing up and I can’t get into my photos. I have to uninstall and reinstall. Super annoying!
Pointless not worth the money.
by wtfisthisguy on 2019/03/09 22:46
It’s been a month and none of my photos have backed up all still say waiting to back up. I’ve reached out I don’t know how many times to support and still no resolution.
I hate it
by Kiara7194 on 2019/03/08 02:39
I can’t seem to be able to share any photos or upload them back to my phone so I can post them somewhere. It’s so annoying 🙄one star
App does not download photos from iCloud
by Jimmy Takacs on 2019/03/03 00:02
This app is a supplement to solutions like iCloud and google photos. The only way it will upload photos from iCloud is if they are saved to your phone. The app won’t queue the download from iCloud like google photos does for you. Otherwise, the app doesn’t seem to offer a benefit outside of already good and free solutions.
This app doesn’t show all photos or videos
by Jendayi7 on 2019/03/02 11:53
I’ve uploaded this app when I upgraded from an iPhone 6 Plus to an iPhone 8. I am missing several years of pictures. It only transferred 2 years of data. More specifically, we are now in 2019, where is that data? I am not pleased. I tried deleting the app and reinstalled but same result.
Happy
by rmoss2562 on 2019/02/15 03:55
Excited for the storage without a cost. Considering I have been with Sprint for many, many, many, many years!
Ok
by tranquilrain2 on 2019/02/09 00:44
Yeah, I saved some photos, but then I get I have reached my limit. Well then it’s not complete, the last pics I could download were January 2018.
All I need
by Beefonweck on 2019/02/06 23:10
I love the Storage app. It is all I need to be sure that I have backed up all of my videos and photos. It is not just an alternative it is my primary storage.
Without permission and freezes
by JOSHBEAR on 2019/02/02 00:24
When trying to use the application it freezes up while, what seems like, backing up but one cannot tell as there is no status for this and you can no longer get the app to respond. Also this application tries to backup your photos even when you don’t want it too. With so many options out there for this type of photo storage I would suggest to look elsewhere.
Zero stars!!!!
by 50milkman on 2019/02/01 06:29
I mistakenly installed this app! Once it installed it immediately started backing up photos with no control to turn it off. The app does not allow me to ever just delete phots from the cloud or a way to turn off backing them up. Once they are backed up no easy practical way of deleting from the cloud unless you delete all photos from your phone!! Not sure at this point how I can delete my account and photos. Worst app I have ever installed!!!!
Storage
by BrenniD on 2019/01/23 15:28
So easy to use!
Missing Files Integration
by phtully on 2019/01/23 01:05
Please take cue from other storage apps (DropBox, Amazon Drive, etc) and integrate with Apple’s native Files app
Glitch
by irenemariec on 2019/01/12 20:37
every time i try to open a photo to download it again it only shows half of the photo & then it makes me phone restart, this is not okay please fix this
Great Idea... Needs work
by Jbacon618 on 2019/01/08 21:56
Once installed, the app never uploaded all my pics and videos. I had to upload the left out pics and vids to another source and re-save them to mimic a new photo being saved. There was no feature to select certain photos to force upload.
Not impressed
by bluestreak426 on 2019/01/04 22:24
Another poor performance App designed by Sprint. It’s sad to say but I would recommend that people avoid until designer does some fine-tuning.
Works good.
by Mikey1819 on 2018/12/28 17:42
I like it it’s a good feeling since Apple got rid of their deleted folder on the new iOS
Back up photos
by julescole on 2018/12/03 00:09
I am so excited sprint has this app it is so awesome! I just upgraded my iPhone and thought I lost some photos and I found them here!!! 😊😊😊. I just remembered sprint offer this a while back and so glad I utilized it!!! The only compliant is maybe the sprint sales associates should also recommend looking here too. Life saver to some very memorable family moments !!!!
Good but.....
by _KingHarambe_ on 2018/12/02 02:45
This app is very good and useful, especially if you have unlimited storage. But what would make this even better, 2 Factor Authentication! Please add 2FA!!!
Nope
by Rheartbreak97 on 2018/11/29 15:07
Nothing downloads. Literally turned my phone off even deleted the app and redownloaded it. It’s free so it was worth a shot, but I’m extremely disappointed.
🤔
by igfjkjyf on 2018/11/24 07:13
So if I switch from Sprint to AT & T can I still access this app to retrieve my photos? Also it’s taking a super long time to back up my photos 🤦🏽‍♀️
How do I log in
by SashaMarie007 on 2018/11/24 05:33
Hello I already have an account so how do I sign into it there is no option to it just makes you create a new account ??? I was given a new iPhone through my insurance because my screen went black on the other phone
Not sound on my videos
by leo calde on 2018/11/22 18:35
Please fix soon, there is no sound on videos
Does the job
by Rdlt03 on 2018/11/11 07:17
Really good app, does the job and cheaper than iCloud.. would be 5 starts if one were able to lock the app content instead of it just opening up.
Slow app
by fif85 on 2018/11/08 11:40
This app is so slow. Would not recommend deleting photos off of iCloud due to it takes too long to bring up the photos stored to be able to show them. Even longer to scroll through them and freezes during process.
Doesn’t work
by Brownsuga816 on 2018/11/06 20:14
Doesn’t backup anything...uninstalled and reinstalled and thing...
I have an account?
by kidvdub on 2018/11/02 21:56
Started using this storage service with great results. Just upgraded to another phone & app was migrated to new device. Once I try & access service it’s asking for me to create a new account? There is no guidance to sign in if you already have an account? HOW DO I SIGN IN? The service recognizes my email & phone number but won’t create another account if course. Where do existing accounts sign in? I thought I’d delete the app & reinstall but got a warning that content would be lost?
Slow uploading and still pauses
by joseph phil on 2018/10/30 23:53
I’ve had this app for over 2weeks and my photos are still not uploaded. Its been stuck on the same picture for 2 days 312 of 807. Only time it starts back up is when I delete photos. That defeats the purpose of the app. I shouldn’t have to delete photos for it to resume. This all after its has been updated also. Smh.....
Would be nice if it worked
by CaptainTugBoat on 2018/10/30 17:41
Most recent update didn’t fix the stalling issues. This app stinks. Thanks for nothing sprint. I have to babysit this app so I can reset it when it stalls out and gives up every 60-90 seconds. You literally can’t do anything while uploading pics. If u have any other apps open, it will stall. What am I saying? It stalls no matter what. Junk.
Worthless
by Evansale on 2018/10/15 14:40
This app has been on my phone for a month and open every night while I sleep and it still only saves about 10 photos in 12 hours. This is pointless and I’d rather just pay .99 to back it up on iCloud
Won’t upload my pictures WARNING
by 123456789mRio on 2018/10/13 19:24
I’ve got 226 pictures and only 134 pictures have uploaded.. it’s been like this more then 6 months.. and most of time my phone is connected to WiFi and cell network too... plus if you want to get pictures off of it you can only do it through app on phone..... this app sounded wonderful but won’t work and will drain your battery so download something else to save pictures like google......instead of this failure
Need Help?
by dondar21 on 2018/10/12 14:11
I downloaded the app? But, it’s been backing up my photos and videos since 12pm yesterday and it is now 7am the next day I. The morning and it shows only 4,000 have been backed up out of 5,000 Does it normally take days to backup photos an videos? Cause it’s already gonna be 21 hours and it only backed up 4,000 Please Help? And I’ll give 5 stars!!!
EXTREMELY SLOW!!!
by Mist7777 on 2018/09/24 22:25
I have had this app for a few weeks. Even with my phone being connected to WiFi during the day this app has yet to upload even 400 pictures. It continuously looks as though it’s uploading but barely makes any progress.
Do something please
by zzzzzzzbs on 2018/09/19 23:03
It was a great app but a few months ago it doesn't backup my picture
K
by Arctic b34r on 2018/09/14 21:51
K Up j E Hey Is Zurich
The worst
by gjydghiicftjbh on 2018/09/14 21:15
This app is terrible!!! sprint told me i had unlimited cloud storage the failed to mention it was not ICLOUD storage they give me some faulty app. They pushed on me to do my data transfer took so long to back i said forget it I’ll purchase more iCloud storage this app is not worth the time or the headache
Sprint
by jungleroomstudios on 2018/09/07 04:44
Much needed good looking sprint
Do not use on important stuff
by Eldadurie on 2018/08/28 23:00
I’ve lost so many files random files pop up and backup of videos just cycle and spin and never populate 🤦🏽‍♂️
Sprint gallery
by Dustoff1 on 2018/08/27 21:59
I like app but it consumes 22% of my battery over the last 7 days.
App doesn’t work properly.
by WonderLee123 on 2018/08/19 17:45
This was installed on my iPhone 7plus so that when I got the X my photos would be transferred. Well that was a fail because although all my photos and videos showed up on the 7, once installed on the X my photos did not come up and I lost important videos and photos. Totally disappointed.
Disappointed
by Frank Luckett on 2018/08/15 01:32
This is trash! Has been going all day and still hasn’t uploaded my photos. Plus it constantly freezes. This is garbage unless there is a major update soon.
Easy.
by LakeIrish on 2018/08/15 01:03
Well organized and easy & satisfying.
Doesn’t work
by Splitpeapod on 2018/08/12 13:35
I just downloaded it took a while to set up and said I didn’t ha e any photos I have close to 10,000 photos so not sure why it is not recognizing my photos.
Granny loves sprint gallery
by jazzy ole gal on 2018/07/25 03:53
U guys have the best back up photo shop
Horrible
by TheS1n1ster1 on 2018/07/16 21:18
Very disappointed in this app. It claims to be a back up much like iCloud. But I just repaired a crashed phone and guess what? It doesn’t back up at all. The only thing recovered was that which was backed up during my last iPhone back up. I called tech support and they couldn’t help me. Went to the store and was told I should use google folder. So don’t bother this is garbage!
Sprint Gallery
by The grey shark on 2018/06/24 03:35
Best pic Gallery all around! Thanks Sprint
Dumb
by fmdjkvh on 2018/05/09 22:24
Dumb
Wow
by Gods place on 2018/05/09 12:49
This great all pictures stay here even if you delete elsewhere
Feedback
by Trainman68 on 2018/05/08 20:33
Ive sent texts about an issue and never received a response
Sprint Gallery
by N-S-01 on 2018/05/08 18:02
Works Really Nice. I Have No Problems With At All!
Great Photos Gallery
by Pretinha do pai on 2018/05/08 17:36
I really like Sprint Gallery, help me to save a lot space on my phone!
Sprint Gallery
by monkPup on 2018/05/08 17:27
Enjoying the app and loving I can have my memories on here separate and save some space on my phone storage.
Customer care
by fetvoigfg on 2018/05/08 17:13
I had an issue and when I called sprint they were able to take care of it in minutes. Very pleased with the outcome. Thank you and keep up the great work
Terrible Tech Toni
by +ILOVEJESUS+ on 2018/05/08 02:30
5-27-17 1 Star: Had an issue with sprint gallery. After an hour of chatting and getting no where, Toni, just ended the chat chain. SUPER LAME!!! 5-7-18 updated: Had to dial # and a couple of numbers to reset?? Since then it has been working decently. My wife’s phone is still having problems after her reset. The upload always is at 74% .
This app is awesome!
by Shun C. on 2018/05/08 02:22
I love it because it will delete pics from the app and from your phone so you only have to do it 1 time!
Bettina
by Dube2007 on 2018/04/24 22:15
Great
Dope
by s.buddz on 2018/04/18 21:30
Dope
#1
by randycoxiii on 2018/04/18 20:26
Yup
Sprint gallery
by Simfeen on 2018/04/17 23:59
Absolutely love this app
Great apps
by LordFrizz on 2018/04/17 22:48
Great apps and I like how the pictures or videos are automatically uploaded.
Is good
by chavis1013 on 2018/04/17 16:08
Is Goff
Love it!
by PMizzle 4 Life on 2018/04/17 15:46
Absolutely love the sprint gallery! Great way to back up all your pictures and never have to worry about losing them ever again
Great app
by C&JG on 2018/04/17 12:44
Love how easy it is to use.
Great app
by CRAZY ROCK⭐️GIRL on 2018/04/17 09:47
It’s the best one I’ve ever used
Awesome!!
by Emtblsc on 2018/04/17 09:16
Love knowing where my pics are saved!
good photo viewing app
by Rxck X on 2018/04/17 08:30
This is a nice app to have for viewing and choosing photos. It's quick to learn and easy to use.
Rivulets
by samy2918 on 2018/04/17 05:41
Very nice and good service 😘❤️😘❤️😘❤️😘❤️😘❤️😘❤️😘❤️❤️❤️😘❤️😘❤️😘❤️😘❤️😘❤️😘❤️😘❤️😘❤️❤️❤️❤️😊❤️❤️😊❤️❤️😘😘❤️❤️❤️❤️❤️😘❤️❤️❤️❤️❤️❤️I love the service Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
It is ok
by 111117777777& on 2018/04/17 04:24
I like being able to save my photos on web. Yet if you do not have WiFi it is difficult to retrieve them. Also if you are trying to send or share to others you need a good connection
Pics
by 6878Bobo on 2018/04/17 02:01
Good app.....
Great App
by tjlex20 on 2018/04/17 01:36
I love that it stores my photos so I can free up space on my iPhone without losing my pictures for good.
Review
by Taylor fain on 2018/04/17 00:55
It keeps pictures that are not on my phone.
Survey
by pamela Lockhart on 2018/04/16 23:56
I rate Sprint a 4 star due to the fact of misleading information
Nice
by Ironmanharth on 2018/04/16 23:54
Very useful
Sprint Gallery
by FrostieOH on 2018/04/16 23:43
Love this app
Works great
by Westphillyguy on 2018/04/16 23:37
Does what it should and easy to use
Nice
by Bb05151938 on 2018/04/16 23:36
It’s a good place to keep your pictures and not lose them
Should not have changed
by olram318 on 2018/04/16 23:36
The old one was just fine ❗️❗️❗️
Kool
by fritzp54 on 2018/04/16 23:36
Kool
Super slow and clunky
by Gio Matos on 2018/03/08 05:25
This app la me refinement. I find myself dealing with the same issues I have since the very beginning. Takes FOREVER to load the pictures and videos that are ALREADY DOWNLOADED INTO THE APP. It crashes while loading. It’s such a waste and now I can even do a mass transfer back onto my device. I regret using this app.
Exceptional
by Henry Nolasco on 2018/03/07 01:11
Very good and easy to use and organize.
My Favorite App!!!!
by Mike's pain on 2018/02/25 04:04
Saves me all kinds of storage space and I can still get my favorite photos in the blink of an eye. I love it, I just wish I could get it for my HUAWEI MATEBOOK , 2 in 1 laptop Windows 10 home. I’m holding out hope that some day It will happen. Thanks guys!!!
Great app
by Angelag1013 on 2018/02/24 22:06
Awesome app
Great, if it would open.
by koko mckoko on 2019/04/28 18:17
I’ve had the app a couple months, it worked for a while and it has been uploading all my photos. However, in recent weeks it won’t even open. When I select the icon it acts like it will open, sits on the main logo screen for about 45 seconds and then closes on its own. At one point it did open all the way so I could scroll through my photos and after scrolling back to February, it locked up, sat there for a minute and then closed on its own. Now, It won’t open past the logo screen again and just closes on its own after about 45 seconds. It doesn’t need updated, nor does my phone and I have tried restarting the phone. I dont know what the problem is, but I’m annoyed. Update: Two days after leaving this review, I chatted online with a sprint rep who suggested I delete the app and reinstall. I did that. It worked instantly. But here I am, another two days later and the app is back to its old tricks. Awesome.
Liars, I would rate half a star if I could
by sdflynn on 2018/02/24 20:13
I upgraded my phones and now a let and specifically asked how my bill would be affected. I asked exactly what the new cost would be and was given a price. Turns out the customer service person I spoke to lied to me. I should have learned my lesson the first time they lied to me but I did not. This is the second large carrier who has outright lied to me. As soon as I can afford to escape, I am done with Sprint and with large national carriers. I am disgusted. My bill is $40 more than I was told. Pitiful!!! Such a sad situation. I will say the coverage has been as good as any, basically it’s fine.
Back up photos
by julescole on 2018/12/03 00:09
I am so excited sprint has this app it is so awesome! I just upgraded my iPhone and thought I lost some photos and I found them here!!! 😊😊😊. I just remembered sprint offer this a while back and so glad I utilized it!!! The only compliant is maybe the sprint sales associates should also recommend looking here too. Life saver to some very memorable family moments !!!!
Won’t upload my pictures WARNING
by 123456789mRio on 2018/10/13 19:24
I’ve got 226 pictures and only 134 pictures have uploaded.. it’s been like this more then 6 months.. and most of time my phone is connected to WiFi and cell network too... plus if you want to get pictures off of it you can only do it through app on phone..... this app sounded wonderful but won’t work and will drain your battery so download something else to save pictures like google......instead of this failure
Zero stars!!!!
by 50milkman on 2019/02/01 06:29
I mistakenly installed this app! Once it installed it immediately started backing up photos with no control to turn it off. The app does not allow me to ever just delete phots from the cloud or a way to turn off backing them up. Once they are backed up no easy practical way of deleting from the cloud unless you delete all photos from your phone!! Not sure at this point how I can delete my account and photos. Worst app I have ever installed!!!!
Without permission and freezes
by JOSHBEAR on 2019/02/02 00:24
When trying to use the application it freezes up while, what seems like, backing up but one cannot tell as there is no status for this and you can no longer get the app to respond. Also this application tries to backup your photos even when you don’t want it too. With so many options out there for this type of photo storage I would suggest to look elsewhere.
Not working
by Allycatttt24r on 2019/04/17 15:51
I downloaded the app at the sprint store and was told it would work faster at home due to the WIFI. The app seemed to work at the sprint store. I could see all of my pictures and videos. But when i got home the app wouldn’t load. It would close out before it even got to my albums. I’ve restarted my phone numerous times. I even deleted and re-downloaded the app a few times as well and still same problem.
My Favorite App!!!!
by Mike's pain on 2018/02/25 04:04
Saves me all kinds of storage space and I can still get my favorite photos in the blink of an eye. I love it, I just wish I could get it for my HUAWEI MATEBOOK , 2 in 1 laptop Windows 10 home. I’m holding out hope that some day It will happen. Thanks guys!!!
Customer care
by fetvoigfg on 2018/05/08 17:13
I had an issue and when I called sprint they were able to take care of it in minutes. Very pleased with the outcome. Thank you and keep up the great work
Great Idea... Needs work
by Jbacon618 on 2019/01/08 21:56
Once installed, the app never uploaded all my pics and videos. I had to upload the left out pics and vids to another source and re-save them to mimic a new photo being saved. There was no feature to select certain photos to force upload.
Need Help?
by dondar21 on 2018/10/12 14:11
I downloaded the app? But, it’s been backing up my photos and videos since 12pm yesterday and it is now 7am the next day I. The morning and it shows only 4,000 have been backed up out of 5,000 Does it normally take days to backup photos an videos? Cause it’s already gonna be 21 hours and it only backed up 4,000 Please Help? And I’ll give 5 stars!!!
Horrible
by TheS1n1ster1 on 2018/07/16 21:18
Very disappointed in this app. It claims to be a back up much like iCloud. But I just repaired a crashed phone and guess what? It doesn’t back up at all. The only thing recovered was that which was backed up during my last iPhone back up. I called tech support and they couldn’t help me. Went to the store and was told I should use google folder. So don’t bother this is garbage!
Slow uploading and still pauses
by joseph phil on 2018/10/30 23:53
I’ve had this app for over 2weeks and my photos are still not uploaded. Its been stuck on the same picture for 2 days 312 of 807. Only time it starts back up is when I delete photos. That defeats the purpose of the app. I shouldn’t have to delete photos for it to resume. This all after its has been updated also. Smh.....
Happy
by rmoss2562 on 2019/02/15 03:55
Excited for the storage without a cost. Considering I have been with Sprint for many, many, many, many years!
Sprint Picture Gallery
by CEBeats on 2018/02/24 18:58
It’s so convenient. It allows me Store my favorite pictures and vid so I won’t use up my space on my phone. That’s the whole point, right. Right
All I need
by Beefonweck on 2019/02/06 23:10
I love the Storage app. It is all I need to be sure that I have backed up all of my videos and photos. It is not just an alternative it is my primary storage.
Would be nice if it worked
by CaptainTugBoat on 2018/10/30 17:41
Most recent update didn’t fix the stalling issues. This app stinks. Thanks for nothing sprint. I have to babysit this app so I can reset it when it stalls out and gives up every 60-90 seconds. You literally can’t do anything while uploading pics. If u have any other apps open, it will stall. What am I saying? It stalls no matter what. Junk.
This app doesn’t show all photos or videos
by Jendayi7 on 2019/03/02 11:53
I’ve uploaded this app when I upgraded from an iPhone 6 Plus to an iPhone 8. I am missing several years of pictures. It only transferred 2 years of data. More specifically, we are now in 2019, where is that data? I am not pleased. I tried deleting the app and reinstalled but same result.
It is ok
by 111117777777& on 2018/04/17 04:24
I like being able to save my photos on web. Yet if you do not have WiFi it is difficult to retrieve them. Also if you are trying to send or share to others you need a good connection
This app is awesome!
by Shun C. on 2018/05/08 02:22
I love it because it will delete pics from the app and from your phone so you only have to do it 1 time!
App does not download photos from iCloud
by Jimmy Takacs on 2019/03/03 00:02
This app is a supplement to solutions like iCloud and google photos. The only way it will upload photos from iCloud is if they are saved to your phone. The app won’t queue the download from iCloud like google photos does for you. Otherwise, the app doesn’t seem to offer a benefit outside of already good and free solutions.
Love it!
by PMizzle 4 Life on 2018/04/17 15:46
Absolutely love the sprint gallery! Great way to back up all your pictures and never have to worry about losing them ever again
Now 3 apps for Sprint...
by 9ftGrand on 2017/05/28 01:00
At least with the old app, Sprint Protect, you'd see phone stats like battery life, available space, etc. and call a Tech expert in the app. Now Sprint Gallery. Its just a cloud photo gallery, with limited space (25GB) like all the other cloud photo galleries, and without the phone stats, and requires yet another app, Tech Expert, to chat/speak with a Tech Expert. In other words, you don't need this app whatsoever especially if you already have google photos or some other cloud backup and it is not a replacement app for Sprint Protect. If you don't have a cloud backup, or a google account, then this will help ya out.
Getting worse
by OpalGT on 2019/04/25 18:10
At first I liked this app a lot because it helped me get all my pictures off my phone to optimize more storage, but now the app never opens, it freezes, and kicks me out of the app so I can’t even access any of my pictures anymore..
Where's my pictures???
by Artist162 on 2017/07/03 04:15
The app in thought is a good idea. My biggest problem is that I never am able to see my pictures. They download to the app perfectly but in the gallery I can not see them ever. I can sit with the app open in wifi and it still doesn't loud. Very annoyed because I want my pictures! Very disappointed.
App doesn’t work properly.
by WonderLee123 on 2018/08/19 17:45
This was installed on my iPhone 7plus so that when I got the X my photos would be transferred. Well that was a fail because although all my photos and videos showed up on the 7, once installed on the X my photos did not come up and I lost important videos and photos. Totally disappointed.
Slow app
by fif85 on 2018/11/08 11:40
This app is so slow. Would not recommend deleting photos off of iCloud due to it takes too long to bring up the photos stored to be able to show them. Even longer to scroll through them and freezes during process.
Super slow and clunky
by Gio Matos on 2018/03/08 05:25
This app la me refinement. I find myself dealing with the same issues I have since the very beginning. Takes FOREVER to load the pictures and videos that are ALREADY DOWNLOADED INTO THE APP. It crashes while loading. It’s such a waste and now I can even do a mass transfer back onto my device. I regret using this app.
Dissatisfied
by @TerTan on 2019/05/12 01:46
Terrible Terrible Terrible! Never Would Work, Chats Work Pointless And Chats With Sprint Reps Who Spoke Highly Of The App Didn’t Know How To Explain How To Work Work Out Kinks If Any , I Will Never Download An App Like This Again , And The People Who Make The App Never Responded Back By Email Or A Phone Call With The Ticket Number Like It Was Supposed To Be So Easy , To Do Either, Very Disappointing
Does the job
by Rdlt03 on 2018/11/11 07:17
Really good app, does the job and cheaper than iCloud.. would be 5 starts if one were able to lock the app content instead of it just opening up.
Sprint Gallery
by monkPup on 2018/05/08 17:27
Enjoying the app and loving I can have my memories on here separate and save some space on my phone storage.
Great App
by tjlex20 on 2018/04/17 01:36
I love that it stores my photos so I can free up space on my iPhone without losing my pictures for good.
Pics storage unlimited??
by Stvewb on 2019/04/19 02:42
Just downloaded app, backed up all my pictures and now when I try to open it just sits there and crashes. Restarted phone and still crashes. Sprint gives something to be used when paying for sprint complete and get this result. Binch of crap
EXTREMELY SLOW!!!
by Mist7777 on 2018/09/24 22:25
I have had this app for a few weeks. Even with my phone being connected to WiFi during the day this app has yet to upload even 400 pictures. It continuously looks as though it’s uploading but barely makes any progress.
Great Service
by RB1108 on 2018/02/24 18:58
Everyone is so friendly and very helpful! They always help you resolve your issue and concerns. Great Services!
Wow
by Gods place on 2018/05/09 12:49
This great all pictures stay here even if you delete elsewhere
App continues to crash...
by Bucka32 on 2019/04/23 21:51
I have tried to use this App for over 10 months now, and it continues to crash. I just tried to live chat with a customer service representative while in the App. It just crashed as well. What is the purpose of the App again?
Works good.
by Mikey1819 on 2018/12/28 17:42
I like it it’s a good feeling since Apple got rid of their deleted folder on the new iOS
Good but.....
by _KingHarambe_ on 2018/12/02 02:45
This app is very good and useful, especially if you have unlimited storage. But what would make this even better, 2 Factor Authentication! Please add 2FA!!!
I have an account?
by kidvdub on 2018/11/02 21:56
Started using this storage service with great results. Just upgraded to another phone & app was migrated to new device. Once I try & access service it’s asking for me to create a new account? There is no guidance to sign in if you already have an account? HOW DO I SIGN IN? The service recognizes my email & phone number but won’t create another account if course. Where do existing accounts sign in? I thought I’d delete the app & reinstall but got a warning that content would be lost?
The worst
by gjydghiicftjbh on 2018/09/14 21:15
This app is terrible!!! sprint told me i had unlimited cloud storage the failed to mention it was not ICLOUD storage they give me some faulty app. They pushed on me to do my data transfer took so long to back i said forget it I’ll purchase more iCloud storage this app is not worth the time or the headache
Worthless
by Evansale on 2018/10/15 14:40
This app has been on my phone for a month and open every night while I sleep and it still only saves about 10 photos in 12 hours. This is pointless and I’d rather just pay .99 to back it up on iCloud
good photo viewing app
by Rxck X on 2018/04/17 08:30
This is a nice app to have for viewing and choosing photos. It's quick to learn and easy to use.
How do I log in
by SashaMarie007 on 2018/11/24 05:33
Hello I already have an account so how do I sign into it there is no option to it just makes you create a new account ??? I was given a new iPhone through my insurance because my screen went black on the other phone
Great apps
by LordFrizz on 2018/04/17 22:48
Great apps and I like how the pictures or videos are automatically uploaded.
Unreliable
by RhinoGraffix on 2018/01/12 03:35
This app and service are unreliable. I set it to upload in the background but it has only uploaded 10%. I hold the app open and run it, and it has only uploaded 10%. I wanted to get rid of my cloud storage services but looks like I'll have to keep them.
Easy.
by LakeIrish on 2018/08/15 01:03
Well organized and easy & satisfying.
Convenient
by rhfox951 on 2018/02/24 19:29
The Sprint Gallery makes collecting my photos very convenient
Ok
by tranquilrain2 on 2019/02/09 00:44
Yeah, I saved some photos, but then I get I have reached my limit. Well then it’s not complete, the last pics I could download were January 2018.
Rating Trends
0,9,0,3,3,8,0,0,0,0,0,24,6,0,11,2,9,0,19,5,8,5,1,3,8,1,7,6,0,9,2,0,5,0,6,0,6,0,4,4,3,0,8,8,3,3,0,8,0,0,0,14,7,3,7,10,0,7,6,5,4,9,7,7,2,9,0,7,3,0,11,0,11,0,9,0,6,6,8,0,10,0,9,0,8,3,0,4,0,0
All Versions
4.0
1,666 total
 5
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149
 3
66
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31
 1
79
Current Version (v1.4.17)
4.0
1,641 total
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1,335
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147
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29
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Version History
More...
Screenshots
Search Visibility
App name
Sprint Complete Storage
Description
The only app with true high resolution, Complete Storage gives you unlimited* storage space to backup all your photos and videos**. Organize, sort and share photos with family and friends, and use Optimize to help you find photos you can remove to de-clutter your gallery and free up space on your device. • Automatic: Backup is seamless any time the app is running with no need to plug into a computer • Optimize: De-clutter your gallery and free up space by easily by getting rid of photos that are similar, blurry, old screenshots, and more. • Explore: Auto organized photos to make your search & share experience easy. • Storage: Unlimited* space for all of your photos and videos. • Speed: Lightning fast upload speeds that won’t leave you lagging. • Security: Encrypted with bank-level security for complete privacy • Restore: Simply tap ‘Download’ to restore backed up items to your device. • Edit Photos: Make your photos look great with the edit tool. If you need help installing the app, call 877-649-0882 Who’s Eligible? The Complete Storage app is available for iOS devices with iOS 9.0 and above. • 5 GB storage included at no cost—every Sprint customer is eligible. • Sprint Complete and Sprint Total Equipment Protection Plus customers receive Unlimited storage. Important Notes Complete Storage is powered by Asurion. The Complete Storage app can only be used on compatible iOS devices. *Unlimited cloud storage available only to Sprint Complete and Sprint Total Equipment Protection Plus program customers. **There may be limitations on the size of each video that can be backed up and secured. Battery Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.
Question
by ROBGAR2454 on 2019/05/22 18:49
Is app only for photos ???
I’m having problems with the app
by buiser18 on 2019/05/22 16:44
Ok so the app opens but that’s it. It’s like it’s frozen and I can’t see my photos.
Doesn’t work.
by Dodgyl on 2019/05/15 18:07
Had to get a new phone and the app didn’t back up any of my photos
Dissatisfied
by @TerTan on 2019/05/12 01:46
Terrible Terrible Terrible! Never Would Work, Chats Work Pointless And Chats With Sprint Reps Who Spoke Highly Of The App Didn’t Know How To Explain How To Work Work Out Kinks If Any , I Will Never Download An App Like This Again , And The People Who Make The App Never Responded Back By Email Or A Phone Call With The Ticket Number Like It Was Supposed To Be So Easy , To Do Either, Very Disappointing
Having Issues? Request a Refresh Code
by Prettycheeky on 2019/05/07 01:16
I too was having issues with all my apps. I called customer service , and spoke with an Amazing young by the name of Leo. He didn’t see any outages in my area, I’d been having issues since Wednesday, but I assumed I’d done something. Lol But Leo gave me a refreshing code for my cell towers, I input it code then my phone become Alive Again! 😂 Thank you so much Leo! I even told him to Thank his Mother for raising such a nice young man’. SERIOUSLY! All you have to do is Reach Out! 🦋💜🦋💜🦋
It’s whatever
by @Carterortega on 2019/05/04 03:18
It’s what ever it seems to be getting better.
Great, if it would open.
by koko mckoko on 2019/04/28 18:17
I’ve had the app a couple months, it worked for a while and it has been uploading all my photos. However, in recent weeks it won’t even open. When I select the icon it acts like it will open, sits on the main logo screen for about 45 seconds and then closes on its own. At one point it did open all the way so I could scroll through my photos and after scrolling back to February, it locked up, sat there for a minute and then closed on its own. Now, It won’t open past the logo screen again and just closes on its own after about 45 seconds. It doesn’t need updated, nor does my phone and I have tried restarting the phone. I dont know what the problem is, but I’m annoyed. Update: Two days after leaving this review, I chatted online with a sprint rep who suggested I delete the app and reinstall. I did that. It worked instantly. But here I am, another two days later and the app is back to its old tricks. Awesome.
App will not open
by Japan352 on 2019/04/25 22:00
Just downloaded app earlier in the week, but it will not open. If it does, it’s only for a split second.
Getting worse
by OpalGT on 2019/04/25 18:10
At first I liked this app a lot because it helped me get all my pictures off my phone to optimize more storage, but now the app never opens, it freezes, and kicks me out of the app so I can’t even access any of my pictures anymore..
App continues to crash...
by Bucka32 on 2019/04/23 21:51
I have tried to use this App for over 10 months now, and it continues to crash. I just tried to live chat with a customer service representative while in the App. It just crashed as well. What is the purpose of the App again?
Pics storage unlimited??
by Stvewb on 2019/04/19 02:42
Just downloaded app, backed up all my pictures and now when I try to open it just sits there and crashes. Restarted phone and still crashes. Sprint gives something to be used when paying for sprint complete and get this result. Binch of crap
app crashes when opening
by LadyGoalDigger on 2019/04/18 16:50
app just keeps crashing when opening and sprint support is no help
R owner Qg drew a a
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Not working
by Allycatttt24r on 2019/04/17 15:51
I downloaded the app at the sprint store and was told it would work faster at home due to the WIFI. The app seemed to work at the sprint store. I could see all of my pictures and videos. But when i got home the app wouldn’t load. It would close out before it even got to my albums. I’ve restarted my phone numerous times. I even deleted and re-downloaded the app a few times as well and still same problem.
Just closes
by makeupbymel on 2019/04/15 16:20
Ever since the update, I can not get the app to open. It just literally closes each time.
APP WON’T LOAD!!!!!!!!
by TUGAWUGA H. on 2019/04/06 05:33
Downloaded thousands of photos onto this app and deleted most from my phone and now this ¥~~%#|?• APP WON’T OPEN!!!!!!! The photos I have on there are vitally important!!! HOW DO I GET THIS APP TO WORK?!!!
Gracias
by Bbustamante on 2019/04/05 01:44
Magnifica app
Stays on storage logo
by Bigjohn831 on 2019/03/29 05:39
Took about a week to upload 1992 pictures through wifi, now i cant even acces anything because when i open the app it staus on the title screen. Needs alot of work.
Help!!
by Osaiahlik on 2019/03/27 23:40
This App keeps freezing up and I can’t get into my photos. I have to uninstall and reinstall. Super annoying!
Pointless not worth the money.
by wtfisthisguy on 2019/03/09 22:46
It’s been a month and none of my photos have backed up all still say waiting to back up. I’ve reached out I don’t know how many times to support and still no resolution.
I hate it
by Kiara7194 on 2019/03/08 02:39
I can’t seem to be able to share any photos or upload them back to my phone so I can post them somewhere. It’s so annoying 🙄one star
App does not download photos from iCloud
by Jimmy Takacs on 2019/03/03 00:02
This app is a supplement to solutions like iCloud and google photos. The only way it will upload photos from iCloud is if they are saved to your phone. The app won’t queue the download from iCloud like google photos does for you. Otherwise, the app doesn’t seem to offer a benefit outside of already good and free solutions.
This app doesn’t show all photos or videos
by Jendayi7 on 2019/03/02 11:53
I’ve uploaded this app when I upgraded from an iPhone 6 Plus to an iPhone 8. I am missing several years of pictures. It only transferred 2 years of data. More specifically, we are now in 2019, where is that data? I am not pleased. I tried deleting the app and reinstalled but same result.
Happy
by rmoss2562 on 2019/02/15 03:55
Excited for the storage without a cost. Considering I have been with Sprint for many, many, many, many years!
Ok
by tranquilrain2 on 2019/02/09 00:44
Yeah, I saved some photos, but then I get I have reached my limit. Well then it’s not complete, the last pics I could download were January 2018.
All I need
by Beefonweck on 2019/02/06 23:10
I love the Storage app. It is all I need to be sure that I have backed up all of my videos and photos. It is not just an alternative it is my primary storage.
Without permission and freezes
by JOSHBEAR on 2019/02/02 00:24
When trying to use the application it freezes up while, what seems like, backing up but one cannot tell as there is no status for this and you can no longer get the app to respond. Also this application tries to backup your photos even when you don’t want it too. With so many options out there for this type of photo storage I would suggest to look elsewhere.
Zero stars!!!!
by 50milkman on 2019/02/01 06:29
I mistakenly installed this app! Once it installed it immediately started backing up photos with no control to turn it off. The app does not allow me to ever just delete phots from the cloud or a way to turn off backing them up. Once they are backed up no easy practical way of deleting from the cloud unless you delete all photos from your phone!! Not sure at this point how I can delete my account and photos. Worst app I have ever installed!!!!
Storage
by BrenniD on 2019/01/23 15:28
So easy to use!
Missing Files Integration
by phtully on 2019/01/23 01:05
Please take cue from other storage apps (DropBox, Amazon Drive, etc) and integrate with Apple’s native Files app
Glitch
by irenemariec on 2019/01/12 20:37
every time i try to open a photo to download it again it only shows half of the photo & then it makes me phone restart, this is not okay please fix this
Great Idea... Needs work
by Jbacon618 on 2019/01/08 21:56
Once installed, the app never uploaded all my pics and videos. I had to upload the left out pics and vids to another source and re-save them to mimic a new photo being saved. There was no feature to select certain photos to force upload.
Not impressed
by bluestreak426 on 2019/01/04 22:24
Another poor performance App designed by Sprint. It’s sad to say but I would recommend that people avoid until designer does some fine-tuning.
Works good.
by Mikey1819 on 2018/12/28 17:42
I like it it’s a good feeling since Apple got rid of their deleted folder on the new iOS
Back up photos
by julescole on 2018/12/03 00:09
I am so excited sprint has this app it is so awesome! I just upgraded my iPhone and thought I lost some photos and I found them here!!! 😊😊😊. I just remembered sprint offer this a while back and so glad I utilized it!!! The only compliant is maybe the sprint sales associates should also recommend looking here too. Life saver to some very memorable family moments !!!!
Good but.....
by _KingHarambe_ on 2018/12/02 02:45
This app is very good and useful, especially if you have unlimited storage. But what would make this even better, 2 Factor Authentication! Please add 2FA!!!
Nope
by Rheartbreak97 on 2018/11/29 15:07
Nothing downloads. Literally turned my phone off even deleted the app and redownloaded it. It’s free so it was worth a shot, but I’m extremely disappointed.
🤔
by igfjkjyf on 2018/11/24 07:13
So if I switch from Sprint to AT & T can I still access this app to retrieve my photos? Also it’s taking a super long time to back up my photos 🤦🏽‍♀️
How do I log in
by SashaMarie007 on 2018/11/24 05:33
Hello I already have an account so how do I sign into it there is no option to it just makes you create a new account ??? I was given a new iPhone through my insurance because my screen went black on the other phone
Not sound on my videos
by leo calde on 2018/11/22 18:35
Please fix soon, there is no sound on videos
Does the job
by Rdlt03 on 2018/11/11 07:17
Really good app, does the job and cheaper than iCloud.. would be 5 starts if one were able to lock the app content instead of it just opening up.
Slow app
by fif85 on 2018/11/08 11:40
This app is so slow. Would not recommend deleting photos off of iCloud due to it takes too long to bring up the photos stored to be able to show them. Even longer to scroll through them and freezes during process.
Doesn’t work
by Brownsuga816 on 2018/11/06 20:14
Doesn’t backup anything...uninstalled and reinstalled and thing...
I have an account?
by kidvdub on 2018/11/02 21:56
Started using this storage service with great results. Just upgraded to another phone & app was migrated to new device. Once I try & access service it’s asking for me to create a new account? There is no guidance to sign in if you already have an account? HOW DO I SIGN IN? The service recognizes my email & phone number but won’t create another account if course. Where do existing accounts sign in? I thought I’d delete the app & reinstall but got a warning that content would be lost?
Slow uploading and still pauses
by joseph phil on 2018/10/30 23:53
I’ve had this app for over 2weeks and my photos are still not uploaded. Its been stuck on the same picture for 2 days 312 of 807. Only time it starts back up is when I delete photos. That defeats the purpose of the app. I shouldn’t have to delete photos for it to resume. This all after its has been updated also. Smh.....
Would be nice if it worked
by CaptainTugBoat on 2018/10/30 17:41
Most recent update didn’t fix the stalling issues. This app stinks. Thanks for nothing sprint. I have to babysit this app so I can reset it when it stalls out and gives up every 60-90 seconds. You literally can’t do anything while uploading pics. If u have any other apps open, it will stall. What am I saying? It stalls no matter what. Junk.
Worthless
by Evansale on 2018/10/15 14:40
This app has been on my phone for a month and open every night while I sleep and it still only saves about 10 photos in 12 hours. This is pointless and I’d rather just pay .99 to back it up on iCloud
Won’t upload my pictures WARNING
by 123456789mRio on 2018/10/13 19:24
I’ve got 226 pictures and only 134 pictures have uploaded.. it’s been like this more then 6 months.. and most of time my phone is connected to WiFi and cell network too... plus if you want to get pictures off of it you can only do it through app on phone..... this app sounded wonderful but won’t work and will drain your battery so download something else to save pictures like google......instead of this failure
Need Help?
by dondar21 on 2018/10/12 14:11
I downloaded the app? But, it’s been backing up my photos and videos since 12pm yesterday and it is now 7am the next day I. The morning and it shows only 4,000 have been backed up out of 5,000 Does it normally take days to backup photos an videos? Cause it’s already gonna be 21 hours and it only backed up 4,000 Please Help? And I’ll give 5 stars!!!
EXTREMELY SLOW!!!
by Mist7777 on 2018/09/24 22:25
I have had this app for a few weeks. Even with my phone being connected to WiFi during the day this app has yet to upload even 400 pictures. It continuously looks as though it’s uploading but barely makes any progress.
Do something please
by zzzzzzzbs on 2018/09/19 23:03
It was a great app but a few months ago it doesn't backup my picture
K
by Arctic b34r on 2018/09/14 21:51
K Up j E Hey Is Zurich
The worst
by gjydghiicftjbh on 2018/09/14 21:15
This app is terrible!!! sprint told me i had unlimited cloud storage the failed to mention it was not ICLOUD storage they give me some faulty app. They pushed on me to do my data transfer took so long to back i said forget it I’ll purchase more iCloud storage this app is not worth the time or the headache
Sprint
by jungleroomstudios on 2018/09/07 04:44
Much needed good looking sprint
Do not use on important stuff
by Eldadurie on 2018/08/28 23:00
I’ve lost so many files random files pop up and backup of videos just cycle and spin and never populate 🤦🏽‍♂️
Sprint gallery
by Dustoff1 on 2018/08/27 21:59
I like app but it consumes 22% of my battery over the last 7 days.
App doesn’t work properly.
by WonderLee123 on 2018/08/19 17:45
This was installed on my iPhone 7plus so that when I got the X my photos would be transferred. Well that was a fail because although all my photos and videos showed up on the 7, once installed on the X my photos did not come up and I lost important videos and photos. Totally disappointed.
Disappointed
by Frank Luckett on 2018/08/15 01:32
This is trash! Has been going all day and still hasn’t uploaded my photos. Plus it constantly freezes. This is garbage unless there is a major update soon.
Easy.
by LakeIrish on 2018/08/15 01:03
Well organized and easy & satisfying.
Doesn’t work
by Splitpeapod on 2018/08/12 13:35
I just downloaded it took a while to set up and said I didn’t ha e any photos I have close to 10,000 photos so not sure why it is not recognizing my photos.
Granny loves sprint gallery
by jazzy ole gal on 2018/07/25 03:53
U guys have the best back up photo shop
Horrible
by TheS1n1ster1 on 2018/07/16 21:18
Very disappointed in this app. It claims to be a back up much like iCloud. But I just repaired a crashed phone and guess what? It doesn’t back up at all. The only thing recovered was that which was backed up during my last iPhone back up. I called tech support and they couldn’t help me. Went to the store and was told I should use google folder. So don’t bother this is garbage!
Sprint Gallery
by The grey shark on 2018/06/24 03:35
Best pic Gallery all around! Thanks Sprint
Dumb
by fmdjkvh on 2018/05/09 22:24
Dumb
Wow
by Gods place on 2018/05/09 12:49
This great all pictures stay here even if you delete elsewhere
Feedback
by Trainman68 on 2018/05/08 20:33
Ive sent texts about an issue and never received a response
Sprint Gallery
by N-S-01 on 2018/05/08 18:02
Works Really Nice. I Have No Problems With At All!
Great Photos Gallery
by Pretinha do pai on 2018/05/08 17:36
I really like Sprint Gallery, help me to save a lot space on my phone!
Sprint Gallery
by monkPup on 2018/05/08 17:27
Enjoying the app and loving I can have my memories on here separate and save some space on my phone storage.
Customer care
by fetvoigfg on 2018/05/08 17:13
I had an issue and when I called sprint they were able to take care of it in minutes. Very pleased with the outcome. Thank you and keep up the great work
Terrible Tech Toni
by +ILOVEJESUS+ on 2018/05/08 02:30
5-27-17 1 Star: Had an issue with sprint gallery. After an hour of chatting and getting no where, Toni, just ended the chat chain. SUPER LAME!!! 5-7-18 updated: Had to dial # and a couple of numbers to reset?? Since then it has been working decently. My wife’s phone is still having problems after her reset. The upload always is at 74% .
This app is awesome!
by Shun C. on 2018/05/08 02:22
I love it because it will delete pics from the app and from your phone so you only have to do it 1 time!
Bettina
by Dube2007 on 2018/04/24 22:15
Great
Dope
by s.buddz on 2018/04/18 21:30
Dope
#1
by randycoxiii on 2018/04/18 20:26
Yup
Sprint gallery
by Simfeen on 2018/04/17 23:59
Absolutely love this app
Great apps
by LordFrizz on 2018/04/17 22:48
Great apps and I like how the pictures or videos are automatically uploaded.
Is good
by chavis1013 on 2018/04/17 16:08
Is Goff
Love it!
by PMizzle 4 Life on 2018/04/17 15:46
Absolutely love the sprint gallery! Great way to back up all your pictures and never have to worry about losing them ever again
Great app
by C&JG on 2018/04/17 12:44
Love how easy it is to use.
Great app
by CRAZY ROCK⭐️GIRL on 2018/04/17 09:47
It’s the best one I’ve ever used
Awesome!!
by Emtblsc on 2018/04/17 09:16
Love knowing where my pics are saved!
good photo viewing app
by Rxck X on 2018/04/17 08:30
This is a nice app to have for viewing and choosing photos. It's quick to learn and easy to use.
Rivulets
by samy2918 on 2018/04/17 05:41
Very nice and good service 😘❤️😘❤️😘❤️😘❤️😘❤️😘❤️😘❤️❤️❤️😘❤️😘❤️😘❤️😘❤️😘❤️😘❤️😘❤️😘❤️❤️❤️❤️😊❤️❤️😊❤️❤️😘😘❤️❤️❤️❤️❤️😘❤️❤️❤️❤️❤️❤️I love the service Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
It is ok
by 111117777777& on 2018/04/17 04:24
I like being able to save my photos on web. Yet if you do not have WiFi it is difficult to retrieve them. Also if you are trying to send or share to others you need a good connection
Pics
by 6878Bobo on 2018/04/17 02:01
Good app.....
Great App
by tjlex20 on 2018/04/17 01:36
I love that it stores my photos so I can free up space on my iPhone without losing my pictures for good.
Review
by Taylor fain on 2018/04/17 00:55
It keeps pictures that are not on my phone.
Survey
by pamela Lockhart on 2018/04/16 23:56
I rate Sprint a 4 star due to the fact of misleading information
Nice
by Ironmanharth on 2018/04/16 23:54
Very useful
Sprint Gallery
by FrostieOH on 2018/04/16 23:43
Love this app
Works great
by Westphillyguy on 2018/04/16 23:37
Does what it should and easy to use
Nice
by Bb05151938 on 2018/04/16 23:36
It’s a good place to keep your pictures and not lose them
Should not have changed
by olram318 on 2018/04/16 23:36
The old one was just fine ❗️❗️❗️
Kool
by fritzp54 on 2018/04/16 23:36
Kool
Super slow and clunky
by Gio Matos on 2018/03/08 05:25
This app la me refinement. I find myself dealing with the same issues I have since the very beginning. Takes FOREVER to load the pictures and videos that are ALREADY DOWNLOADED INTO THE APP. It crashes while loading. It’s such a waste and now I can even do a mass transfer back onto my device. I regret using this app.
Exceptional
by Henry Nolasco on 2018/03/07 01:11
Very good and easy to use and organize.
My Favorite App!!!!
by Mike's pain on 2018/02/25 04:04
Saves me all kinds of storage space and I can still get my favorite photos in the blink of an eye. I love it, I just wish I could get it for my HUAWEI MATEBOOK , 2 in 1 laptop Windows 10 home. I’m holding out hope that some day It will happen. Thanks guys!!!
Great app
by Angelag1013 on 2018/02/24 22:06
Awesome app
Great, if it would open.
by koko mckoko on 2019/04/28 18:17
I’ve had the app a couple months, it worked for a while and it has been uploading all my photos. However, in recent weeks it won’t even open. When I select the icon it acts like it will open, sits on the main logo screen for about 45 seconds and then closes on its own. At one point it did open all the way so I could scroll through my photos and after scrolling back to February, it locked up, sat there for a minute and then closed on its own. Now, It won’t open past the logo screen again and just closes on its own after about 45 seconds. It doesn’t need updated, nor does my phone and I have tried restarting the phone. I dont know what the problem is, but I’m annoyed. Update: Two days after leaving this review, I chatted online with a sprint rep who suggested I delete the app and reinstall. I did that. It worked instantly. But here I am, another two days later and the app is back to its old tricks. Awesome.
Liars, I would rate half a star if I could
by sdflynn on 2018/02/24 20:13
I upgraded my phones and now a let and specifically asked how my bill would be affected. I asked exactly what the new cost would be and was given a price. Turns out the customer service person I spoke to lied to me. I should have learned my lesson the first time they lied to me but I did not. This is the second large carrier who has outright lied to me. As soon as I can afford to escape, I am done with Sprint and with large national carriers. I am disgusted. My bill is $40 more than I was told. Pitiful!!! Such a sad situation. I will say the coverage has been as good as any, basically it’s fine.
Back up photos
by julescole on 2018/12/03 00:09
I am so excited sprint has this app it is so awesome! I just upgraded my iPhone and thought I lost some photos and I found them here!!! 😊😊😊. I just remembered sprint offer this a while back and so glad I utilized it!!! The only compliant is maybe the sprint sales associates should also recommend looking here too. Life saver to some very memorable family moments !!!!
Won’t upload my pictures WARNING
by 123456789mRio on 2018/10/13 19:24
I’ve got 226 pictures and only 134 pictures have uploaded.. it’s been like this more then 6 months.. and most of time my phone is connected to WiFi and cell network too... plus if you want to get pictures off of it you can only do it through app on phone..... this app sounded wonderful but won’t work and will drain your battery so download something else to save pictures like google......instead of this failure
Zero stars!!!!
by 50milkman on 2019/02/01 06:29
I mistakenly installed this app! Once it installed it immediately started backing up photos with no control to turn it off. The app does not allow me to ever just delete phots from the cloud or a way to turn off backing them up. Once they are backed up no easy practical way of deleting from the cloud unless you delete all photos from your phone!! Not sure at this point how I can delete my account and photos. Worst app I have ever installed!!!!
Without permission and freezes
by JOSHBEAR on 2019/02/02 00:24
When trying to use the application it freezes up while, what seems like, backing up but one cannot tell as there is no status for this and you can no longer get the app to respond. Also this application tries to backup your photos even when you don’t want it too. With so many options out there for this type of photo storage I would suggest to look elsewhere.
Not working
by Allycatttt24r on 2019/04/17 15:51
I downloaded the app at the sprint store and was told it would work faster at home due to the WIFI. The app seemed to work at the sprint store. I could see all of my pictures and videos. But when i got home the app wouldn’t load. It would close out before it even got to my albums. I’ve restarted my phone numerous times. I even deleted and re-downloaded the app a few times as well and still same problem.
My Favorite App!!!!
by Mike's pain on 2018/02/25 04:04
Saves me all kinds of storage space and I can still get my favorite photos in the blink of an eye. I love it, I just wish I could get it for my HUAWEI MATEBOOK , 2 in 1 laptop Windows 10 home. I’m holding out hope that some day It will happen. Thanks guys!!!
Customer care
by fetvoigfg on 2018/05/08 17:13
I had an issue and when I called sprint they were able to take care of it in minutes. Very pleased with the outcome. Thank you and keep up the great work
Great Idea... Needs work
by Jbacon618 on 2019/01/08 21:56
Once installed, the app never uploaded all my pics and videos. I had to upload the left out pics and vids to another source and re-save them to mimic a new photo being saved. There was no feature to select certain photos to force upload.
Need Help?
by dondar21 on 2018/10/12 14:11
I downloaded the app? But, it’s been backing up my photos and videos since 12pm yesterday and it is now 7am the next day I. The morning and it shows only 4,000 have been backed up out of 5,000 Does it normally take days to backup photos an videos? Cause it’s already gonna be 21 hours and it only backed up 4,000 Please Help? And I’ll give 5 stars!!!
Horrible
by TheS1n1ster1 on 2018/07/16 21:18
Very disappointed in this app. It claims to be a back up much like iCloud. But I just repaired a crashed phone and guess what? It doesn’t back up at all. The only thing recovered was that which was backed up during my last iPhone back up. I called tech support and they couldn’t help me. Went to the store and was told I should use google folder. So don’t bother this is garbage!
Slow uploading and still pauses
by joseph phil on 2018/10/30 23:53
I’ve had this app for over 2weeks and my photos are still not uploaded. Its been stuck on the same picture for 2 days 312 of 807. Only time it starts back up is when I delete photos. That defeats the purpose of the app. I shouldn’t have to delete photos for it to resume. This all after its has been updated also. Smh.....
Happy
by rmoss2562 on 2019/02/15 03:55
Excited for the storage without a cost. Considering I have been with Sprint for many, many, many, many years!
Sprint Picture Gallery
by CEBeats on 2018/02/24 18:58
It’s so convenient. It allows me Store my favorite pictures and vid so I won’t use up my space on my phone. That’s the whole point, right. Right
All I need
by Beefonweck on 2019/02/06 23:10
I love the Storage app. It is all I need to be sure that I have backed up all of my videos and photos. It is not just an alternative it is my primary storage.
Would be nice if it worked
by CaptainTugBoat on 2018/10/30 17:41
Most recent update didn’t fix the stalling issues. This app stinks. Thanks for nothing sprint. I have to babysit this app so I can reset it when it stalls out and gives up every 60-90 seconds. You literally can’t do anything while uploading pics. If u have any other apps open, it will stall. What am I saying? It stalls no matter what. Junk.
This app doesn’t show all photos or videos
by Jendayi7 on 2019/03/02 11:53
I’ve uploaded this app when I upgraded from an iPhone 6 Plus to an iPhone 8. I am missing several years of pictures. It only transferred 2 years of data. More specifically, we are now in 2019, where is that data? I am not pleased. I tried deleting the app and reinstalled but same result.
It is ok
by 111117777777& on 2018/04/17 04:24
I like being able to save my photos on web. Yet if you do not have WiFi it is difficult to retrieve them. Also if you are trying to send or share to others you need a good connection
This app is awesome!
by Shun C. on 2018/05/08 02:22
I love it because it will delete pics from the app and from your phone so you only have to do it 1 time!
App does not download photos from iCloud
by Jimmy Takacs on 2019/03/03 00:02
This app is a supplement to solutions like iCloud and google photos. The only way it will upload photos from iCloud is if they are saved to your phone. The app won’t queue the download from iCloud like google photos does for you. Otherwise, the app doesn’t seem to offer a benefit outside of already good and free solutions.
Love it!
by PMizzle 4 Life on 2018/04/17 15:46
Absolutely love the sprint gallery! Great way to back up all your pictures and never have to worry about losing them ever again
Now 3 apps for Sprint...
by 9ftGrand on 2017/05/28 01:00
At least with the old app, Sprint Protect, you'd see phone stats like battery life, available space, etc. and call a Tech expert in the app. Now Sprint Gallery. Its just a cloud photo gallery, with limited space (25GB) like all the other cloud photo galleries, and without the phone stats, and requires yet another app, Tech Expert, to chat/speak with a Tech Expert. In other words, you don't need this app whatsoever especially if you already have google photos or some other cloud backup and it is not a replacement app for Sprint Protect. If you don't have a cloud backup, or a google account, then this will help ya out.
Getting worse
by OpalGT on 2019/04/25 18:10
At first I liked this app a lot because it helped me get all my pictures off my phone to optimize more storage, but now the app never opens, it freezes, and kicks me out of the app so I can’t even access any of my pictures anymore..
Where's my pictures???
by Artist162 on 2017/07/03 04:15
The app in thought is a good idea. My biggest problem is that I never am able to see my pictures. They download to the app perfectly but in the gallery I can not see them ever. I can sit with the app open in wifi and it still doesn't loud. Very annoyed because I want my pictures! Very disappointed.
App doesn’t work properly.
by WonderLee123 on 2018/08/19 17:45
This was installed on my iPhone 7plus so that when I got the X my photos would be transferred. Well that was a fail because although all my photos and videos showed up on the 7, once installed on the X my photos did not come up and I lost important videos and photos. Totally disappointed.
Slow app
by fif85 on 2018/11/08 11:40
This app is so slow. Would not recommend deleting photos off of iCloud due to it takes too long to bring up the photos stored to be able to show them. Even longer to scroll through them and freezes during process.
Super slow and clunky
by Gio Matos on 2018/03/08 05:25
This app la me refinement. I find myself dealing with the same issues I have since the very beginning. Takes FOREVER to load the pictures and videos that are ALREADY DOWNLOADED INTO THE APP. It crashes while loading. It’s such a waste and now I can even do a mass transfer back onto my device. I regret using this app.
Dissatisfied
by @TerTan on 2019/05/12 01:46
Terrible Terrible Terrible! Never Would Work, Chats Work Pointless And Chats With Sprint Reps Who Spoke Highly Of The App Didn’t Know How To Explain How To Work Work Out Kinks If Any , I Will Never Download An App Like This Again , And The People Who Make The App Never Responded Back By Email Or A Phone Call With The Ticket Number Like It Was Supposed To Be So Easy , To Do Either, Very Disappointing
Does the job
by Rdlt03 on 2018/11/11 07:17
Really good app, does the job and cheaper than iCloud.. would be 5 starts if one were able to lock the app content instead of it just opening up.
Sprint Gallery
by monkPup on 2018/05/08 17:27
Enjoying the app and loving I can have my memories on here separate and save some space on my phone storage.
Great App
by tjlex20 on 2018/04/17 01:36
I love that it stores my photos so I can free up space on my iPhone without losing my pictures for good.
Pics storage unlimited??
by Stvewb on 2019/04/19 02:42
Just downloaded app, backed up all my pictures and now when I try to open it just sits there and crashes. Restarted phone and still crashes. Sprint gives something to be used when paying for sprint complete and get this result. Binch of crap
EXTREMELY SLOW!!!
by Mist7777 on 2018/09/24 22:25
I have had this app for a few weeks. Even with my phone being connected to WiFi during the day this app has yet to upload even 400 pictures. It continuously looks as though it’s uploading but barely makes any progress.
Great Service
by RB1108 on 2018/02/24 18:58
Everyone is so friendly and very helpful! They always help you resolve your issue and concerns. Great Services!
Wow
by Gods place on 2018/05/09 12:49
This great all pictures stay here even if you delete elsewhere
App continues to crash...
by Bucka32 on 2019/04/23 21:51
I have tried to use this App for over 10 months now, and it continues to crash. I just tried to live chat with a customer service representative while in the App. It just crashed as well. What is the purpose of the App again?
Works good.
by Mikey1819 on 2018/12/28 17:42
I like it it’s a good feeling since Apple got rid of their deleted folder on the new iOS
Good but.....
by _KingHarambe_ on 2018/12/02 02:45
This app is very good and useful, especially if you have unlimited storage. But what would make this even better, 2 Factor Authentication! Please add 2FA!!!
I have an account?
by kidvdub on 2018/11/02 21:56
Started using this storage service with great results. Just upgraded to another phone & app was migrated to new device. Once I try & access service it’s asking for me to create a new account? There is no guidance to sign in if you already have an account? HOW DO I SIGN IN? The service recognizes my email & phone number but won’t create another account if course. Where do existing accounts sign in? I thought I’d delete the app & reinstall but got a warning that content would be lost?
The worst
by gjydghiicftjbh on 2018/09/14 21:15
This app is terrible!!! sprint told me i had unlimited cloud storage the failed to mention it was not ICLOUD storage they give me some faulty app. They pushed on me to do my data transfer took so long to back i said forget it I’ll purchase more iCloud storage this app is not worth the time or the headache
Worthless
by Evansale on 2018/10/15 14:40
This app has been on my phone for a month and open every night while I sleep and it still only saves about 10 photos in 12 hours. This is pointless and I’d rather just pay .99 to back it up on iCloud
good photo viewing app
by Rxck X on 2018/04/17 08:30
This is a nice app to have for viewing and choosing photos. It's quick to learn and easy to use.
How do I log in
by SashaMarie007 on 2018/11/24 05:33
Hello I already have an account so how do I sign into it there is no option to it just makes you create a new account ??? I was given a new iPhone through my insurance because my screen went black on the other phone
Great apps
by LordFrizz on 2018/04/17 22:48
Great apps and I like how the pictures or videos are automatically uploaded.
Unreliable
by RhinoGraffix on 2018/01/12 03:35
This app and service are unreliable. I set it to upload in the background but it has only uploaded 10%. I hold the app open and run it, and it has only uploaded 10%. I wanted to get rid of my cloud storage services but looks like I'll have to keep them.
Easy.
by LakeIrish on 2018/08/15 01:03
Well organized and easy & satisfying.
Convenient
by rhfox951 on 2018/02/24 19:29
The Sprint Gallery makes collecting my photos very convenient
Ok
by tranquilrain2 on 2019/02/09 00:44
Yeah, I saved some photos, but then I get I have reached my limit. Well then it’s not complete, the last pics I could download were January 2018.
Rating Trends
0,9,0,3,3,8,0,0,0,0,0,24,6,0,11,2,9,0,19,5,8,5,1,3,8,1,7,6,0,9,2,0,5,0,6,0,6,0,4,4,3,0,8,8,3,3,0,8,0,0,0,14,7,3,7,10,0,7,6,5,4,9,7,7,2,9,0,7,3,0,11,0,11,0,9,0,6,6,8,0,10,0,9,0,8,3,0,4,0,0
All Versions
4.0
1,666 total
 5
1,341
 4
149
 3
66
 2
31
 1
79
Current Version (v1.4.17)
4.0
1,641 total
 5
1,335
 4
147
 3
66
 2
29
 1
64
Version History
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