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INTELLIGENT: ALL-INCLUSIVE INSTAGRAM SCHEDULER! Rearrange and schedule posts. Discover best times to post. Free photo editor. Typography. Repost. Manage Comments and Mentions. Hashtag finder and hashtag analytics. Full Analytics for Instagram (and peep your competitors!) Everything you need to grow your Instagram followers and schedule your Instagram posts! *** The All-Inclusive Instagram Suite: FREE PICTURE EDITOR - Professionally retouch, whiten, birghten, resize images, use professional filters, stickers, borders for pictures and add text to photos. - Write on photo, filter images or draw on pictures with pen tool. - Hundreds of looks, from Vintage to Pastel, or add special effects, (we’re biased! we think they’re better than VSCO, and Instagram filters) SEAMLESS DRAG + DROP - Create beautiful Instagram themes - Layout design to curate a professional photo grid. - Preview your entire gallery before you post, add months of content! REPOST - Repost photos and videos. SCHEDULE INSTAGRAM POST + INSTAGRAM STORY - Draft captions and schedule Instagram posts - Schedule Instagram stories for later - Google Drive and Dropbox HASHTAG FINDER - Manage unlimited hashtags as sets for posts and stories. - Find Hashtags and use Plann to learn which will give you the best reach. COMPETITOR ANALYTICS - Peep your competitors best posts, and best times to post. - Steal their hashtags and use them for yourself. ANALYTICS FOR INSTAGRAM - Review Instagram Analytics for best performing posts, Instagram likes, follower growth and locations. - Best performing hashtags AND best performing colour swatches. - Optimize - proven to grow your followers, raise engagement rates and generate sales. MULTIPLE INSTAGRAM ACCOUNTS - Preview and manage unlimited Instagram accounts - Invite others to manage your Instagram. UNIQUE PLANN INSTAGRAM STRATEGY - Don’t know what to post? Create a strategic Instagram theme. - Plann has fonts for pictures to add unique marketing calls-to-action to images. COMMENTS + MENTIONS - Speak with all of your community and manage your Comments through Plann. - Find and respond to every Mention. PLUS - we're always working on new features as requested by you! NOTE: Plann does not auto-post to Instagram, we will send you a push notification. (Auto-posting is coming soon for Facebook Business accounts.) *** USE PLANN FOR FREE Login with Facebook to Plann your Business Instagram Account OR Login using Instagram to Plann your Personal Instagram Account: FREE PLANN Manage 1 account (30 posts a month) Need to grow faster? POWER USER - Manage 1 account US$12 month-to-month OR $9 per month (billed annually). BUILD - Manage 2 accounts within a team of 2 people US$25 month-to-month OR $19 per month (billed annually). GROW - Manage 5 accounts within a team of 4 people US$75 month-to-month OR $59 per month (billed annually). PLAY BIG - Manage 10 accounts within a team of 8 people US$165 month-to-month. *** Payments will be charged to your iTunes account after confirmation of purchase. Your subscription will automatically renew unless cancelled at least 24-hours before the end of the current period. Your subscription can be managed in your iTunes Account Settings after purchase, or in Settings under "Subscription". Subscriptions cannot be cancelled for the current active period. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. Privacy Policy + Terms of use: https://plannthat.com/plann-privacy-and-terms-of-use/ We’d love to hear from you! Instagram: @plannthat HELP? VISIT: help.plannthat.com Email: support@plannthat.com In-App: MENU > contact us
SO HARD TO USE
by rachelmbphotog on 2020/02/20 22:47
This app is honestly such a disappointment. I was so excited for everything it advertises. But the navigation is so hard to follow. And I even upgraded my account TWICE to try and connect multiple accounts. But then when I try to add a second Instagram account it just tries to get me to upgrade again. Using this app does not make things less stressful, it actually makes me want to scream. DON’T BUY IT.
No posting possible and freez
by artistforever on 2020/02/18 00:58
Posting issue got handled- they respond fast and this is really nice. Now when the post is on the app it’s freezing. Have to restart phone. This does not make sense. And it’s annoying.
Waste of time
by Kj2346smke on 2020/02/17 13:36
First it took me 15 minutes to even get logged in the app couldn’t find my account. All I wanted to do is rearrange my photos. I don’t care about the analytics, the filters, the hashtags and I was not able to figure that out. Not the most user friendly app. I also watched the tutorial which was not helpful either since the screen didn’t even look the same as what we see on an iPhone. Downloaded another app, wish me luck.
The absolute best and so necessary
by Mysianne on 2020/02/14 19:20
I’ve tried so many instaplanning apps and this is IT for me. It has absolutely everything and is incredibly easy to use. When people tell me they use other apps, I sit them down and show them what’s up. 💛
Can’t Add Additional Accounts Per Subscription
by FixMyPlann on 2020/02/13 04:53
When I first downloaded the app — it worked great. I loved it. Used it to manage posts for one account. From some time back in 2018 through September 2019, I was on the $8.99 every three months (one account) plan. It worked fine when I had one account. In December 2019, I upgraded to the $14.99 every three months (three accounts) plan. It doesn’t work now that I’ve upgraded. After I upgraded, I went into the Plann App on my iPad and tried to add my second and third Instagram handles, and it wouldn't let me add them. I know for a fact I am using the correct passwords. The app kept asking me if I wanted to "upgrade" or use the "desktop version," so I clicked it, thinking maybe I was supposed to use the desktop version now to add the two additional accounts??? To make matters worse — now I wasn't able to plan posts for my first (single) Instagram account. It wouldn’t let me add anything. Basically, nothing worked. When I reported the bug in January 2020 (and followed all the steps to report it — shaking my device, screen recording, screenshots, etc., etc.), I received an email from Plann with the following response: "Let's help you out here! Hmm, that's strange... It's currently showing up on our end that you're on the free LITTLE plann. Could you please share your subscription receipt with me and we'll get the team to look into this. Will hang tight for your reply! ————————— I responded to Plann's email w/ screenshots of my subscription receipts and received the following response: "Thanks for hanging tight here! Could you please try logging out and then log back in with Instagram? Your Premium subscription is for the Instagram workspace. Let me know how you go! Any other questions, send them my way. ————————— My first thought was, “I know my subscription is for Instagram workspace — isn't that what the Plann app is for? Planning Instagram posts!?!" Of course I tried logging in/out again — that’s the whole issue — I CAN’T ADD an additional account. I sent a follow-up email on February 4, 2020, DETAILING everything and letting Plann know that I still do not have access to the full suite of features based on my $14.99 subscription. I also told the rep I was emailing back and forth with precisely what I am trying to accomplish through Plann (i.e., plan posts for my three Instagram handles). I provided my email addresses, my Instagram handles, sent screenshots — I explained everything in DETAIL. I also asked if they can clarify what my subscription includes b/c pricing on the website is confusing and doesn’t match the pricing list the App Store when I log into my App Store account. I received the following response on February 11, 2020, to the two emails I sent on February 4, 2020: "We just need a little more information from you to investigate what's happening here. Could you please send through a report via the Plann App? Here's how: 1. Open your Plann App. 2. At the screen you're having trouble on, shake your device. 3. The 'Report a Problem' pop-up will appear. 4. Enter your email address + Instagram handle(s) so we know it's from you! 5. Attach a screen recording showing the problem (this step is super important to get you a solution, faster!). Why do we need this? This information tells us about your device, operating system, the version of Plann you're using and a bunch of other tech stuff that we need to be able to pinpoint exactly what's going on. We'll hang tight for your reply!" ————————— I AGAIN followed the steps above and shook my device, did a screen recording, took screenshots, and sent a bug report to Plann. Furthermore, the Plann website FAQ says this concerning using the Plann Desktop version of the app: "Your Plann Desktop account doesn't mean you're tied to a desk. All active Plann Desktop subscriptions have complete access to running your Instagram account from your desk, or while on the go from your phone as an extension of our service. As Plann doesn't auto-post yet, you'll need the Plann App to receive push notifications when it's time to shoot your post over to Instagram." But this isn't true! I literally cannot use the desktop version of the app, because it keeps asking me for a Facebook Business page log-in after I log-in using my email/password. That makes no sense! I’m already logged-in. I just can’t add my additional Instagram accounts — which I have paid to be able to do! So again, what am I paying for? I don't want to stop using the Plann app because it was GREAT when I first started using it to plan posts for one account — but this issue has to get resolved! There's just no excuse for LadyLaurence/Plann to allow issues and pricing clarification to go unresolved. It isn't like you're some janky app developer. You guys have a legit company with a big team. I’m going on two months of dealing with this w/ NO help from Plann. Yeah, I've received responses to log in/out again, but that hasn’t resolved the issue. I CAN’T ADD ADDITIONAL ACCOUNTS. I’m not typing my username and password in wrong, I know how to use the app — I just can’t add my additional accounts. That’s the problem. I’m not getting what I’m paying for. I don't want another “hmmm, yikes, aw-shucks" response from Plann. I'm a small business owner, and every dollar and minute I spend dealing with these sorts of issues hit my bottom line. I sent a response email today. Please take this seriously and provide a fix or refund my money if the issue fix can’t be made. It is that simple. Thank you.
Won’t load after update
by MelMel Music on 2020/02/13 00:42
I’ve used this app for almost a year now. It’s wonderful for my business. I got an update today and now I can’t even get on the app. It’s shuts down after I tap it!!! All of my work is here!!! I’ll give it a 5 star once it’s fixed!
Love.
by moniquebianca on 2020/02/11 00:43
As someone who’s a perfectionist over their instagram feed, this is app is my best friend. Love that it also allows you to edit your photos (cropping etc.) so you can see what they will look like within the app. lt also allows you to see your feed with one photo at a time vs. three photos unlike other apps.
Best!
by Yacamipe on 2020/02/07 21:24
I had try a few of this apps, Plann is the best one so far! Worth the price.
New updates are Horrible.
by Lu da Great on 2020/02/07 12:27
I loved Plann, even pay a monthly fee to get the special features. However, earlier this week I was asked to update to a newer version and now, the page doesn’t upload at all. The worst part is I had already planned out my week on there so I have to re-do the work. So disappointed!!!
Keeps Crashing
by omobeauty on 2020/02/06 22:19
just downloaded the new upgrade and Plann has been crashing all day! This is messed up because I have a paid version and it’s not fair to pay for something that is not working
Update bugs
by KelseyLZ on 2020/02/06 21:09
With the new update I open the app then it totally shuts down. I’m sure it will be fixed eventually, but as of right now it is not working.
Keeps crashing
by Tbee1234 on 2020/02/06 21:06
Loved it before the update. But I Downloaded the update and now it crashes every time I open it. Super frustrating 😢
Another day, another bug
by Smkai on 2020/02/06 18:41
Would love to be able to access the app, which I pay for, and the hours of work spent uploading photos and writing captions. Would love to actually use the app, but of course I can’t, because it crashes over and over and over again. If it’s not deleted posts or missions captions, it’s this. Honestly not sure why I bother with this anymore. Absolute waste of time and money.
Would give 5 stars,
by dartingtrout on 2020/02/06 16:41
but since the newest update, this app has crashed several times in a row - despite rebooting, deleting, reinstalling yada yada Please fix this! I’m running a business.
New update is crashing
by chopstix on 2020/02/06 15:50
My iPhone is up to date, plenty of storage, and now after the update it keeps crashing. I’ve deleted and reloaded also restart of my phone and still crashing. Otherwise a great app but there are serious bugs.
So Helpful!
by Carol@PT on 2020/02/06 14:46
As a start up, I love this app! I have not had any issues with it. Also, their website, tutorials, and blog have been super helpful! I have learned so much from them and their strategies have really helped me navigate social media marketing. Thank you!
New update keeps crashing
by Breit on 2020/02/06 13:11
I had not issues with crashing until this new update. I plan and post regularly on my social media accounts. If I’m paying a monthly premium fee... I expect it to work. Please fix this issue.
Disappointed
by kimberly yasmine on 2020/02/06 13:10
I wanted to have high hopes because it seems like it offers a lot, but it keep crashing and I fact even get in to use it.
Does it even work ?
by BodhiJibri on 2020/02/03 17:33
Have had this app in my phone for a month or two finally gave it a try when I wanted to start being consistent with my post. I had several pics scheduled to post this morning starting at 5am but I woke up to nothing,,,,nothing being posted. Annoyed. I tried to post from the app and it deleted half of my caption that was saved. Ugh 😭 uninstalling........after I write this post. Ugh 😑
Trouble logging in features don’t work
by Tbarzar on 2020/02/01 12:55
The advertised drag and drop feature does not work at all on iOS. I’m only able to look at my post, hide them or share them. I am not able at all to move them, add fillers or change layout at all.
I love the app BUT
by mrsoldschool76 on 2020/01/28 13:15
What’s up w the prices I see 11.99/mo but it will only let me choose the 25/month ain’t nobody banking like that $300 a year are u serious?
“Free” Plan is Only a 10-Day Trial
by Apt. Hunter on 2020/01/21 03:14
This app was absolutely fantastic. I am the type to overthink every post and Plann really helped me with that. My problem with Plann is that they flat out lie to people. Clearly stated on the app’s homepage the “Forever Free” plan allows a maximum of 30 posts per month. This would have been perfect except for the fact that it’s a flat out lie! I created content for six weeks thinking I can post one a day. Ten days later I find out that I am restricted from my content. The app then navigates me to the subscription options where it only offers a plan that is $25 A MONTH for two accounts. Mind you, I only have one account. What really takes the cake here is their options available on their website. They have an individual subscription that is an affordable $7 a month (charged annually) but apparently that is only applicable for the online platform and not through the actual app. Overall, using this app was a terrible experience. If the FREE version actually did what it said then I would gladly recommend it to others but now I feel slighted because I lost the hours it took to create content. What a waste!?
Wow
by KahliaC on 2020/01/16 00:56
I don’t know what is wrong with this app but it’s not working. Signed up for to try the premium for free and it just keeps pulling up that window and not letting my look at any of the features.
The first one star rating I have ever given.
by Seven7ravels on 2020/01/15 07:00
Please test and fix your app. I can't even log in/connect my account, and merely trying to do so is beyond infuriating.
2020 not going well
by BiancaWha on 2020/01/15 04:48
There are several bugs with this app. I can’t load pictures. I’ve already removed the app and loaded again and still not working. I get the % sign and nothing happens.
Love it
by Rozanne d on 2020/01/14 22:05
This helped me explore so many different things within me, it helped bring to life exactly what I needed to change my life. So thankful for this app
Fantastic when it works
by Ilovehorses03 on 2020/01/08 15:13
The app will open, and some days it will work perfectly and other days it will not load, or let me move my images around. I have to restart the app several times to make it function properly. It is absolutely a dream when it works, and I love it! I just hate having to restart it every other day.
Seriously???
by Nickye88 on 2020/01/06 23:27
I just subscribed to this app from my phone. Only to find out that logging on online causes it to switch the type of account and it doesn’t register using the instagram account I used on the app. Wth
Mostly wonderful!
by Sambeana22 on 2019/12/23 18:42
Love your app! I’m finding it so incredibly useful. One improvement I would love to see - being able to upload two photos for one post. Maybe I’m not seeing it, but doesn’t seem that that’s possible and would be helpful!
No real value
by Jeannie50S on 2019/12/14 09:46
I’m still in the trial. I like the features but it doesn’t do me any good to go through all the steps of creating posts, hashtags and selecting posting days, times only to find out it doesn’t actually post. Worse, doesn’t even alert me to physically intervene and post! I found that out after three days there were no posts - hugely disappointing. This would be an outstanding on-the-go app if it actually did post and then alert user it was done. The whole point is automation not more busy work for me.
Login Page won’t load
by Alyssa Zitting on 2019/12/13 16:52
I had this app on my old phone and it was very useful. I recently got a new phone and redownloaded it here but when I try to sign in it just keeps loading and never allows me to log in.
Loved it, now frustrated
by fattyb1213 on 2019/12/12 03:08
I loved plan and recommended it to all of my friends, but now since a recent update I’m having a ton of trouble connecting my desktop with the mobile app, seeing all of my posts, posting things on time b/c the notifications don’t always work, and just generally using the app without frustration
Can’t upload pictures anymore
by MeganDallas on 2019/12/12 02:03
I can’t upload pictures to the app anymore after the most recent update... makes the whole thing kind of pointless
Love it
by Amandavickers on 2019/12/11 18:49
I love this app! I would like to see an option to see a calendar view so you can see your scheduled posts for the month.
HORRIBLE!! NOTHING is WORKING!!!!
by 1234566787644276544 on 2019/12/11 13:46
I’m very upset. I just paid for this app and nothing is working!
Was working fine, then I lost everything.
by _bite_me_ on 2019/12/04 20:11
Was enjoying this app until I recently did their upgrade. Now my Facebook business page won’t connect to the account that I paid for a build subscription on. My team member no longer has shared access. And essentially my $200+ paid subscription is worthless. I’ve reached out for technical help, that has failed. I’ve been run around in circles with advise and their troubleshooting articles. I’ve asked for a refund since their technology is no longer working and I’ve heard nothing back. I have lots hours trying to get this to work. Not only is the investment in the subscription costing me, but also are the wasted manpower hours trying to troubleshoot and now reformat how our social media planning process. Very frustrating for a small business to have to go through this. I would be happy if they could just fix the issue or refund me so I can start fresh.
Not user friendly, can’t do anything without purchasing
by Annoyed 11111119 on 2019/11/29 00:12
Why even advertise as a free app? Crashes frequently... just frustrating
Freezes, bugs, and glitches
by Listener01010101010 on 2019/11/27 20:40
Wanted to love it, but I can’t get the darn app to function without crashing, not loading, freezing. I’m giving up.
Not working
by bethany531 on 2019/11/27 14:59
I was loving this app until yesterday after I updated and everything has disappeared. I’ve logged in and logged out, deleted and reinstalled.... nada.
Good but Frustrating
by M3677 on 2019/11/27 14:54
The app has all the right concepts to be effective. However, it frequently has bugs and it takes them a really long time to fix. Have not found a better solution yet but will continue to look and move on once I do. To answer your question, YES. I use the shake feature, I sent videos and emails. Nothing really changes. The month of November 2019 has been the worst I’ve experienced in the last 18 months.
Waste of time and money!
by Lainy Jo on 2019/11/26 16:41
I loved what I saw when messing with the free version so upgraded in the app almost immediately after download. Big mistake. The app doesn’t work, the photos you try to save for later disappear, you’ll spend FOREVER waiting for things to load. Total time sucker and a total joke when those of us use tools like this to streamline our businesses, not the opposite.
Major issues after recent update
by SEWesq on 2019/11/26 15:39
When I opened Plann after the most recent update, all my stuff had disappeared. I tried to reconnect my FB business page to the app but received an error message that my gmail account had already connected my FB business page to Plann. Obviously! That’s why I’m trying to REconnect. I’m unable to do anything until this is fixed. Plann fix this ASAP!!!!
Fine for a couple weeks then crashes
by crashmeoutside1144 on 2019/11/26 03:38
I’ve had so many issues with Plann crashing after I’ve written long captions that I’ve stopped trusting the app and switched to google docs all together. Great concept, but the actual application is extremely frustrating. Please figure this out and please do better.
I’m PAYING for THIS?!
by firgdjxhdbs on 2019/11/25 14:50
The issues seem to get worse with every upgrade. The free version is ok. DO NOT UPGRADE TO THE PAID VERSION. My workspace won’t load and I’m on vacation and away from my laptop. Two weeks worth of posts won’t load on my phone and now I’m dead in the water. Support takes forever and they offer only their script answer that haven’t applied to my specific issues. This has been nothing but a disappointment.
Not convinced
by unhappyuser1205 on 2019/11/24 21:00
Cannot figure out how to upgrade or even where the pricing is on the app so makes me skeptical about it as a whole
Wish there was automatic posting
by lorenyarrington on 2019/11/24 02:58
Wish I could automatically post to Instagram like I can with planolyWish I could
Please allow for multiple images on one post!
by PASTAAAAAA on 2019/11/18 18:40
This app is really handy but I always post with multiple things, as that is a feature on the Instagram app. It would be great if this feature was made available on Plann!
Can’t stand the triangles
by Ankatank on 2019/11/17 16:02
I like this app overall but the large, graphic triangles in the corner of image thumbnails is really intrusive and distracting and makes it hard to accurately visualize your grid, which is the whole point of the app. There are already icons over images that have been posted, which is enough to differentiate “posted” from “planning.” Adding these triangles over the ones that are upcoming/being planned is unnecessary and redundant. I really hope Plann gets rid of them. They are driving me crazy.
Just started using this
by Riverley77 on 2019/11/17 10:49
A colleague recommended this app i’m finding it interesting
Won’t load
by rachel raquel on 2019/11/16 03:13
Loved this app. Used it for about a month. Then it completely stopped loading and i haven’t been able to fix it :/
They need to get their programming department together!!
by StephHope82 on 2019/11/10 21:33
I subscribed to the app, then discovered their website version. There’s no verbiage that I could find about which plans cover the website version vs don’t. I finally reached out to their support to ask for some help in regards to this and to ask about which price is actually right and what the differences are in each (each “tier” has three prices - two in the App Store called different things, and a third on the website with an entirely different name for that tier”. After tons of back and forths with the help team, they told me I needed to resync my app (because the app kept showing that I don’t have a paid subscription). They confirmed I don’t need to pay for the website and app separately and that the tier I paid for included app and desktop versions... Today I log in to the website version and EVERYTHING that I had set up for November is GONE. In regards to tech support issues, and applications I’ve paid for, this is the worst experience ever. It’s a shame Jenna Kutcher put her name (a name I still trust) behind a product that’s obviously having some serious programming and marketing struggles!!!
Sooo GOOD!!
by Ipodorio on 2019/11/05 13:24
This is such an easy app to use. It provides ton of info. I love that it’s a one stop shop for planning, editing, and posting.
Password reset request
by Alit1223 on 2019/10/29 00:08
EVERY. SINGLE. TIME. That I’ve downloaded this app and given them my info, I’ve gotten emails from Instagram saying that someone requested to reset my password. And it only happens when I download this app.
Worst app for easy navigation.
by ORozzie on 2019/10/28 02:46
I wanted to upgrade but was not able to because there is no clear direction and the would not aloud me to get the paid subscription which is stupid. No functionality.
Can’t really rate right now
by Keisha Hamilton on 2019/10/22 13:17
Does anyone know if this app automatically post for you?
Best planner I’ve used
by misspennylane83 on 2019/10/20 18:39
I love the strategy section and how customizable everything is. I can always check my palette to make sure I’m staying on brand. It just keeps getting better and better!
Glitches in paid version of app
by Chisomagun on 2019/10/20 16:00
I was using the free version of this app with no issues whatsoever. Once i upgraded to the paid version because I liked the free version and wanted to do more, I started having issues with the app. It keeps shutting down for no reason, and I have tried re-downloading it three times which works for a while( talking about max 3 days) and goes back the same way. I think I am going to try another Plan app and unsubscribe from this because it is really frustrating and not allowing me to enjoy the full benefits of the app and managing my social.
I’m Here For It!!! 💞
by Kute Kreations on 2019/10/20 11:19
I absolutely am in LOVE with this app. It gives me everything I need (well almost). Which it had 2 things: 1. IG Story Highlight Covers 2. Pinterest Planner. Other than that it’s almost perfect! 💗
Tag manager could be better
by Claire_359 on 2019/10/18 15:03
A couple things: - I like that in the tag manager, you can see how many posts a tag has as you type them in. But I wish there were a way to see that information after saving the tags. - It’d be nice if I could move tags to different bundles, or edit them, instead of having to delete and retype them. - When deleting a bundle, the little x that I have to press is too small. -
Excelente
by Danabela on 2019/10/10 11:38
Amo esta aplicación y funciona perfecto es excelente
Has privacy and security issues
by Ari V. on 2019/10/09 18:47
This app is very visually pleasing however it has several glitches. The main issue I found was that it was showing other people’s photos in my account! Super creepy. It also didn’t save properly - I would save a caption and then when it was time to post the caption would be gone. So frustrating! There was also a lag in regards to syncing with changes made on the desktop web version. Going back to Later.
Always lots of bugs
by Ronnie Frey on 2019/09/22 09:04
I truly love this app and all it does so this review is tough but i thought it was time. I’ve given plenty of time (months) to you to see if things will change. It seems like there are constant issues which make it very hard to use. Sometimes the support Team is responsive and other times they just don’t respond for days. And since I use it daily to post 3 times a day this is unacceptable. The team is always super nice (and humorous) but these attributes don’t fix app bugs so I’m giving this 2 stars because it should be way better than this. Even though I feel this app has helped me grow my account and even though they refunded me my money since I had so many issues, I’d have to say overall I cannot rely on it to work even 60% of the time. It’s sad because the whole concept is so great and when it works it is amazing. The latest response to my issue (which makes the app totally useless by the way) was there would be a fix coming sometime soon - no time frame given. I understand things can happen but you should fire your current staff that are responsible for making sure this works and find staff that will get the job done. PLEASE STEP UP AND MAKE SURE YOUR APP WORKS 95% OF THE TIME AND I WOULD BE HAPPY TO CHANGE MY REVIEW!
Use to be a 5 star app
by nasherKaschet on 2019/09/20 09:12
I’m guessing there’s been an update because now I can’t rearrange my future posts. Kind of the only reason I downloaded this app so it’s pointless to me now if I can’t just use it to lay out my IG account
Updated the app and it stopped working!
by Ana-Banana123456 on 2019/09/10 23:29
Put so much work into creating my layouts, updated it and it stopped working! Oh my, what should I do now :(
Keeps crashing
by kenzireeee on 2019/09/06 03:46
The latest update has it crashing every time I open it. I really hope it gets fixed soon. When this app works, I love it. It has its small bugs, but overall the design is easy to use and has improved my Instagram feed dramatically.
Glitches
by kimburlyD on 2019/09/04 14:28
It blanks out every time i go in ..
The best
by RN Boumah on 2019/09/03 12:53
I love Plann! So well organized and helps to keep me organized!
Rife with problems
by Vicky452 on 2019/09/02 13:26
I initially purchased Plann because it was recommended by a friend. In the beginning ( last year), it was great. It seems as they've expanded Plann through a desktop version and different updates, it is rife with problems! I'm always emailing support: it's frozen, takes forever to load hashtags, images disappearing, now I can't customize my theme to add different strategies, the list is long and ongoing.
Limited features - needs improvement
by Magnus-Primus on 2019/08/30 03:12
It does not offer a lot. There are other apps which give you a more complete pic of your IG account. One thing that I can’t understand is why to have hashtags sets if you cannot paste those sets into your posting (apparently you can do so ONLY on the desktop version). It only allows you to have 3 sets anyway. I’m better off keeping my sets in notes and copy and paste them into my posts (and is free!). I cancelled my paid subscription as I realized that this app does not do much for me. Perhaps in the future if they provide some serious improvement. Although six dollars a month is not a lot, i don’t see why I would throw my money away.
It’s only getting worse
by jAsian on 2019/08/29 04:56
I had left a 5 star review before and lots of things worked really well with the app and I used it regularly. Now it’s just become more of a headache to use. First my in app feed wasn’t showing, then the strategies kept erasing, then everything would be blank, then when I was finally able to add a post, it would crash. It was annoying. I uninstalled and reinstalled the app and now my subscription is back to the free version, all my hashtags disappeared and my strategies gone. Customer service people are nice, I’ll give them that. Just wish everything worked smoothly together.
Photos missing!!!
by Real Reviewers on 2019/08/28 18:16
After I used up 30photos, it asked me to buy a subscription. Which I did and something happened and it glitched!!! Nooowwwww I’m missing freakin photos I spent a lot of time editing and placing. They’re gone and some of the pictures even got jumbled up. Wtfffffff..... if my pictures don’t pop up, I’m unsubscribing and refunding this piece of trash!!! I’m just mad I spent so many hours organizing this BS!!! And it’s gone...
Keeps crashing
by Hdjdjbdhdjdn on 2019/08/25 18:46
Every time that I open the app and go to my my manage tab, the app closes. I cannot even use it.
Can’t delete account
by donkeyatdusk on 2019/08/21 15:45
Extremely clunky and ghetto, and no way to delete/close account. Feels like a phishing app. Completely useless app.
SO SLOW
by Nodak on 2019/08/12 21:15
I do not recommend, very very slow and constantly deleting your uploads and plans. Do not download. I recommend the app Preview, works far, far better. 🙏🏻
Get this app now.
by TrueNorrhOutdoors on 2019/08/08 18:53
Helps keep your instagram world in order and up to date with the trends
It’s not working !
by Kayskywalker on 2019/08/08 16:19
So everytime I try to post my pictures, the app crashes and closes. the whole things works amazing but it’s time to post, it just won’t work.
Still on the fence
by Lulubunnie on 2019/08/07 17:10
Been using the app for about a week. The iPhone app keeps freezing or doesn’t load. so it is a bit frustrating. I do like the suggested posting times and the ability to save my hashtags. Will give it another couple of weeks.
Desktop Experience Killed by Useless App
by Rosebud790 on 2019/08/01 17:31
We’ve been using Plann for 2 days now, getting off to an amazing start on the desktop experience - all of the features are extremely helpful & easy to use. We set our schedule for about 1.5 weeks worth of content and captions ready to post to Instagram. Upon receiving the notifications to post on my phone, I open up the app ready to go - and it crashes and closes the app every time I try to open the post to copy over to Instagram. It’s unusable. I’ve restarted my phone, reinstalled the app, logged out and back in. It just keeps crashing, so we’re now having to email ourselves the captions from all the posts we’ve scheduled on the desktop version and copy them over to Instagram that way - very clunky. We’ll have to look elsewhere in the next few days if nothing improves which is a real shame because we thought this was our ticket to Instagram success and we’re really invested in the desktop experience already.
It just dosen’t work
by Gold jelly on 2019/07/31 17:23
Thats all i have to say
Doesn’t work.
by b.ebe on 2019/07/31 04:42
Used to work but now it just acts like Instagram and doesn’t allow me to schedule posts, as well as continuing to log me out.
Crash
by Athenz Media on 2019/07/30 20:18
Paying almost $15 a month for an app that 👏🏼 Keeps 👏🏼 Crashing. Not happy with Plann.
App keeps crashing
by 001thetruth on 2019/07/30 11:22
Please fix! App keeps crashing when opening
Deleted
by thisophonrbdjhy on 2019/07/30 06:09
My app keeps glitching and will not open any of my planned posts
Poor help system
by Raygiggleyyy on 2019/07/28 23:38
They do not have a call center to help with trouble shooting and only have email. Very irritating when the app disconnected my Facebook + Instagram business pages and won’t let me connect again because it says they aren’t business pages, EVEN THOUGH THEY ARE. I don’t have time to wait for an unhelpful email back because I need to get my content cued. Very frustrating for a paying customer.
Used to love it - now it never works.
by DaytonMicro on 2019/07/24 20:25
When I first purchased this app I loved it. Now, without fail, my photos will never load, I try to drag and drop and they disappear, and my grid is never in the stage of “completed” because nothing shows up. My photos remain white squares. No matter how many times I delete, reinstall, restart my phone- there is no solving my issue. I pay monthly for this app and will be searching elsewhere for an app that can keep up. I never write reviews but I’ve become so frustrated I felt obligated. As a business owner who uses IG for their business it’s CRUCIAL to have a strong planning app. I hope for future users this is fixed.
Useless
by Rayehe1993 on 2019/07/24 14:25
That’s awful Worst app ever
STAY AWAY, Impossible to unsubscribe!!
by Fonso1234 on 2019/07/24 04:39
Tried the app for a day, didn’t like it deleted it. Then billed $29.99 for automatic renewal and have now gone into try to cancel subscription and there is no option to cancel subscription, only to renew. Never had an issue like this with an app, unsubscribing is usually easy. DO NOT DOWNLOAD!!!
Not working
by AnnaMyrha on 2019/07/23 03:21
I switched to Plann desktop after they emailed me and suggested that, but since then my phone app is having issues and it won’t recognize my user name so I can’t use it. I have been emailing them repeatedly but haven’t been getting a reply or solution, so basically I am paying for something that I can use. It’s a good app when it works, but it just hasn’t been working for the last week or so. I wish they would at least respond and stop ignoring this
Promising but!
by De cetia on 2019/07/21 18:31
I was really excited to play with this app but it seems to be crashing a lot! Once you schedule a post, you can’t come back to it because if you tap to select the post it crash the app! The same for the stories! If you missed the notification to post your photo then you can’t go and post manually because it crash the app! Frustrating, I send emails to the support but no feedback yet! I am willing to change my review if it is fixed fast of course.
Great for business until..
by ameliaislandflorida on 2019/07/17 02:06
This app was so much fun for my business until it renewed for another 3 months and now for some reason it kicked me down to the free subscription even thought it has already taken my $30. Everything has been working perfectly up until now. Love that I can put all my hashtags under one tab and all the ways to edit photos is super fun!
Very disappointed with customer service after spending $144
by ith1014 on 2019/07/14 16:16
I spent $144 on the unlimited handle and still no one has upgraded my account I’ve email support multiple times and they still haven’t responded I’m demanding a refund
Glitchy
by mabfiekdbeh on 2019/07/05 20:42
Loved the app at first but it glitches and doesn't let me arrange the order. This has happened twice and I have to delete the app and re download and lose all my work.
Loved app until..
by 5873838 on 2019/07/02 18:47
I’ve been using this app for a while and I’ve loved it! However these last couple of weeks all my app does is close out every few minutes and I have to continue to re-open and close out of it. It’s really frustrating.
Doesn’t work
by Patpatbutta on 2019/06/27 16:44
App doesn’t work. Signed in multiple times to my Instagram to sign up and it never goes past that stage.
Frustrating and difficult to use
by RachF123 on 2019/06/25 15:36
I’m pretty computer savvy and find this app incredibly frustrating to use.
I love this app!!
by Suss228912 on 2019/06/21 20:45
I am such a perfectionist and this app has saved my “posting and ten seconds later deleting my post” habit! I recommend this app truly to anyone.
The best
by echo2736 on 2019/06/21 00:40
Have tried both Later and Plann.....Plann beats them by a landslide!
Caption isn’t transferring!
by jbp2180 on 2019/06/13 11:01
I’ve been using this app for 4 months. It’s been pretty good but now this past week my captions won’t transfer over! I write lengthy captions that take time to create (recipes) and this is very distressing. What’s worse is that once I’ve posted my post is “locked” in the Plann app! I can’t even access my own stuff so I can’t go in and copy the caption and add back to the post directly in Instagram. Why can’t I have access to my own stuff?? It’s hidden under lock& key which doesn’t seem fair at all.
Love it!
by mommysbAKed.907 on 2019/06/12 23:30
It is really helping me figure out how to brand. Thanks!
Great
by dancing-pickle on 2017/10/07 21:06
I love the app, being able to figure out the order I want to post pictures in, and being able to see my best times to post, my color palette, and being able to peek at other users stats. I have two small issues that, if resolved, would make this a 5-Star rating. 1, I wish I could drag and reorder photos once I’ve imported them to Plann, instead of having to delete and re-add if I want to change their order. 2, my overall palette has not changed colors at all since I first downloaded the app, and I’ve uploaded at least 10 photos since then, which should have changed it significantly. Other than these two things, I love the app!
Won’t Even Log Me In
by NUNYA031986 on 2018/12/04 03:02
I really wanted to use this app. REALLY wanted to. I even paid to be able to take care of my three business accounts. But then I upload it and it won’t log in to all three of my accounts — only two. Then I read their FAQ’s, and they suggest clearing your phone’s cache. So I do that. Now it won’t log in to ANY of my Instagram accounts. It just keeps sending me through this cycle of entering my login information over and over with no result. Trying to find support led me first to something that said to contact Instagram for help (the problem isn’t with Instagram, as I can log into Planoly and Later just fine), and then I stumbled on an email to open a support ticket. It really bums me out because I wanted to use this, but if I can’t even log into the accounts I need, I don’t see how it’s even possible. Super disappointed. UPDATE: Their support was able to give me a few suggestions that logged 2/3 of my accounts in. I’m not thrilled that I can’t use the app for exactly what I wanted, and they also charged me for the premium subscription when I specifically asked to do the free trial, but I’m using Plann for my one account that I post to every day, and it is incredible for that. I added a star because I love how this app works. I just wish that the login issues weren’t so common.
Always lots of bugs
by Ronnie Frey on 2019/09/22 09:04
I truly love this app and all it does so this review is tough but i thought it was time. I’ve given plenty of time (months) to you to see if things will change. It seems like there are constant issues which make it very hard to use. Sometimes the support Team is responsive and other times they just don’t respond for days. And since I use it daily to post 3 times a day this is unacceptable. The team is always super nice (and humorous) but these attributes don’t fix app bugs so I’m giving this 2 stars because it should be way better than this. Even though I feel this app has helped me grow my account and even though they refunded me my money since I had so many issues, I’d have to say overall I cannot rely on it to work even 60% of the time. It’s sad because the whole concept is so great and when it works it is amazing. The latest response to my issue (which makes the app totally useless by the way) was there would be a fix coming sometime soon - no time frame given. I understand things can happen but you should fire your current staff that are responsible for making sure this works and find staff that will get the job done. PLEASE STEP UP AND MAKE SURE YOUR APP WORKS 95% OF THE TIME AND I WOULD BE HAPPY TO CHANGE MY REVIEW!
“Free” Plan is Only a 10-Day Trial
by Apt. Hunter on 2020/01/21 03:14
This app was absolutely fantastic. I am the type to overthink every post and Plann really helped me with that. My problem with Plann is that they flat out lie to people. Clearly stated on the app’s homepage the “Forever Free” plan allows a maximum of 30 posts per month. This would have been perfect except for the fact that it’s a flat out lie! I created content for six weeks thinking I can post one a day. Ten days later I find out that I am restricted from my content. The app then navigates me to the subscription options where it only offers a plan that is $25 A MONTH for two accounts. Mind you, I only have one account. What really takes the cake here is their options available on their website. They have an individual subscription that is an affordable $7 a month (charged annually) but apparently that is only applicable for the online platform and not through the actual app. Overall, using this app was a terrible experience. If the FREE version actually did what it said then I would gladly recommend it to others but now I feel slighted because I lost the hours it took to create content. What a waste!?
Glitchy and unreliable
by Shay0324 on 2019/04/01 09:35
I wanted to love this app. It had so much potential during my free trial so I decided to upgrade. Once I upgraded, things were ok for a month or two but it all went downhill fast. I have completely wasted my money by paying for a subscription at this point. Plann has been unreliable for the past month. It takes forever to upload anything... and if you’re lucky enough for the upload to actually be successful, when you log back in, the pic is gone. 30 photos I originally had uploaded, saved for future use, are nowhere to be found. The app asks me on the daily if I want to update...and when I accept the update & it takes me to the App Store, there’s no update available. It’s basically a time sucker because of all the glitches...and I don’t have time to spare as a business owner. Customer service is less than satisfactory...if you get a response at all. Short answers, no regard for customer dissatisfaction. When the desktop version came available I got super excited but was quickly deflated when I was told that I would have to pay an ADDITIONAL subscription to use desktop version...even though I’m already paying a good amount for the app. (There are far better social media scheduling platforms out there that are not only WAY more reliable but also don’t require two subscriptions to use both the app and desktop version). I will be going back to using the other platform. I would not recommend this app.
Terrible overall experience
by chohichi on 2019/04/19 18:30
Purchased the membership for the app. They then release the desktop version so I try to sync app and desktop account, but they said you need a paid membership for the desktop, which includes the app, but not the other way around. They said they’ll offer a half off discount to purchase the desktop app but I have to ask Apple for a refund for the original app purchase. So they were going to make me double pay if I didn’t ask them about a refund. I go to Apple to request a refund and Apple said my reason doesn’t qualify for a refund. I went back to customer service and they said there’s nothing they can do as Apple controls who gets refunds. Then to top it off I go back to the app to use it and it’s showing my account as a free one saying I didn’t pay for an account so I can’t even use it. Don’t waste your time with this app as they try to double charge, and then rip you off by not letting you access the paid membership. Terrible.
If you could actually login and use this app, it would be GREAT! But you can’t!
by macmillanthev on 2019/06/12 03:26
I have never left a review before for anything in my life, but my frustration with the service drove me to the point of writing my very first review. For the very short amount of time that I was actually able to use this app, it was great. However after paying for a premium account to use for my business I was consistently been logged out of my account and being asked to re-authorize access to Facebook. When I try to re-authorize access I would continue to be taken on a loop of receiving an error message, being asked to try again, receiving the error message again, being asked to try again, and so on. I got in contact with Support and they basically said “oh contact Facebook or contact Instagram”. Well clearly the issue is not with Facebook or Instagram because I can log into those platforms on all of my other apps. The issue was with Plann. I’ve scoured other reviews and other people are having the same exact problem and Plann is taking zero initiative to fix this issue. Their answer is “yeah, sometimes technology doesn’t work.. sorry ¯\_(ツ)_/¯” Here’s and answer “fix your problem or give me my hard earned money back!” Trust me when I say don’t use this app. Invest your money and a move advance and technologically sound planning system like Later or Planily!
Was working fine, then I lost everything.
by _bite_me_ on 2019/12/04 20:11
Was enjoying this app until I recently did their upgrade. Now my Facebook business page won’t connect to the account that I paid for a build subscription on. My team member no longer has shared access. And essentially my $200+ paid subscription is worthless. I’ve reached out for technical help, that has failed. I’ve been run around in circles with advise and their troubleshooting articles. I’ve asked for a refund since their technology is no longer working and I’ve heard nothing back. I have lots hours trying to get this to work. Not only is the investment in the subscription costing me, but also are the wasted manpower hours trying to troubleshoot and now reformat how our social media planning process. Very frustrating for a small business to have to go through this. I would be happy if they could just fix the issue or refund me so I can start fresh.
So happy
by Octopiezz on 2018/12/10 01:24
I recently starting up an instagram account for my business and it’s been horrible with the follow unfollow vulture people!! I was looking for a way to get authentic followers and a real community... came accross Plann. It answers all my questions and more! I’m trying to find the right community and it looks like I’ll get it. I’ll post another review in 6 months. But I’ll finally sleep good tonight after a few days of trying to wrap my head around the accounts who are just follower junkies!!! Feel like I’ve got a tool that will help me reach an authentic audience!!!! Whew!!! Thanks so much for the color palette organizer too... and how I can analyze my favorite channels... just a huge stress reliever...
Great app
by christydawnlittle on 2019/03/22 12:30
It has taken a minute for me to get into, through no fault of the app. It just takes time to figure out how to plan content. This is such an awesome platform to write captions on. They already formatted it so you can skip lines without the weird punctuation. I can also plan ahead (hence the name) my posts and have the captions ready. They tell me what times are best for me to post and have my best hashtags saved so I can look those over and add to new posts. I use this app every day. I am growing a business online and this has been a game changer.
Great idea with too many issues
by becfulm on 2019/05/13 13:05
When I first started using Plann, I loved it. I use it for our business IG account and even considered adding some personal ones into it. Around the time they launched the desktop app, though, I’ve had several problems. I had to create a completely different login for some reason, and it got rid of all of my previously saved work. Now, if I’m working in Plann, and I go to a different app to look something up and come back, if I didn’t save what I was working on, the app always completely reloads and my work is gone (even if I was just gone a second). It also tells me its time to post ALOT when there is nothing to post for that day. Sometimes I’ll start working to post something and realize it’s scheduled for a completely different day. Very frustrating. Lastly, I’ve had a number of times when I go to copy and post, and it won’t bring over my text! So I have to go back to the Plann app, reload (bc it’s gone since I went over to the IG app) and go back into the planned post and physically copy the text. I love the context of this app and feel like it could be great if they get all these kinks ironed out.
Only planning app I want to use
by T0MK4T on 2018/05/22 19:56
I’ve bounced back and forth between Plann and some others and I can definitively say Plann works the best for me when it comes to scheduling and posting pics. That said, I do still have to open other apps because the analytics tools on them are much more detailed. I would love to see Plann incorporate “best time to post” heat maps that also let you click to see what previous posts were done at specific times. There’s another app that allows this and it’s amazing. The only other request I’d like to see is to also include hashtag searching in the caption draft section. Seems silly that it only works in the hashtag group and not on the post edit
Close...
by BellaUccella on 2017/11/12 15:31
I love Plann (Planoly is okay but I definitely meant Plann -sorry for the earlier confusion haha). It’s the most consistent and productive app I’ve found for saving tags and planning posts. And the ability to see another user’s stats is extra dope! My only issues: 1)being able to expand top post analytics to see comments and tags (not just top the tag groups...bc I post my tags in the comments and sometimes I want to copy/paste...or I want to see if it was an more personal caption or a quote or something...). 2) analyzing and providing additional times to post (like maybe top three times in a day) would allow me to delete my other IG planning app altogether. Otherwise keep up the good work!
great insta help!
by ✈️🙈🙊 on 2018/09/04 15:56
This app isn’t just great for planning and visualizing your feed, it’s also highly educational in its approach to users. I’ve loved tinkering on plann at first, attempting to improve my overall Instagram feed, but after using plann for just a few weeks, I was sold! I upgraded to manage both of my Instagram accounts through plann. I still have so much room for growth and improvement but feel confident that I’ll get there with plann. Thanks for creating a great app that makes me feel supported in my business growth.
They need to get their programming department together!!
by StephHope82 on 2019/11/10 21:33
I subscribed to the app, then discovered their website version. There’s no verbiage that I could find about which plans cover the website version vs don’t. I finally reached out to their support to ask for some help in regards to this and to ask about which price is actually right and what the differences are in each (each “tier” has three prices - two in the App Store called different things, and a third on the website with an entirely different name for that tier”. After tons of back and forths with the help team, they told me I needed to resync my app (because the app kept showing that I don’t have a paid subscription). They confirmed I don’t need to pay for the website and app separately and that the tier I paid for included app and desktop versions... Today I log in to the website version and EVERYTHING that I had set up for November is GONE. In regards to tech support issues, and applications I’ve paid for, this is the worst experience ever. It’s a shame Jenna Kutcher put her name (a name I still trust) behind a product that’s obviously having some serious programming and marketing struggles!!!
Limited features - needs improvement
by Magnus-Primus on 2019/08/30 03:12
It does not offer a lot. There are other apps which give you a more complete pic of your IG account. One thing that I can’t understand is why to have hashtags sets if you cannot paste those sets into your posting (apparently you can do so ONLY on the desktop version). It only allows you to have 3 sets anyway. I’m better off keeping my sets in notes and copy and paste them into my posts (and is free!). I cancelled my paid subscription as I realized that this app does not do much for me. Perhaps in the future if they provide some serious improvement. Although six dollars a month is not a lot, i don’t see why I would throw my money away.
Instagram poster
by TonySmith5star on 2019/03/11 18:48
Due to IG rules it won’t automatically post but nothing does that. This app however gathers your post and allows you to time your post then when it comes you just press copy and past and in two seconds it logs in Instagram post your content and your done. It’s a great app to stay on top of your post. It also has a reminder by email where you’ll see what you wanted to post and you can just copy and paste as it logs into Instagram from there. Excellent choice for IG influencers!
complete failure
by katthepissedkit on 2019/04/26 04:11
if i could rate this with one star i would. the app was promoted by my favorite youtuber who doesn’t promote just cause she wants to and i was excited to use the app. when i tried to log in, it sent me straight to instagram home screen instead of going straight back to the app and when i tried to long in again it would just repeat over and over again. honestly total waste of my time and i thank God i didn’t have to pay for this wasteful app.
Great App!
by Leslie Tsang MC on 2018/01/20 03:19
Very useful tool indeed! Fast, quick, easy solution for curating and posting instagram, especially when you are running a brand or business. Tech support was fast, friendly and attentive and have gone an extra mile in making sure everything was running smoothly, not to mention, they are always trying to add in new and better features here and there, would definitely recommend this app!
Used to love it - now it never works.
by DaytonMicro on 2019/07/24 20:25
When I first purchased this app I loved it. Now, without fail, my photos will never load, I try to drag and drop and they disappear, and my grid is never in the stage of “completed” because nothing shows up. My photos remain white squares. No matter how many times I delete, reinstall, restart my phone- there is no solving my issue. I pay monthly for this app and will be searching elsewhere for an app that can keep up. I never write reviews but I’ve become so frustrated I felt obligated. As a business owner who uses IG for their business it’s CRUCIAL to have a strong planning app. I hope for future users this is fixed.
Good concept but too many glitches
by kdub622 on 2017/10/25 22:26
This app is really helpful in planning your grid, but unfortunately often glitches and causes you to lose entire captions and images. I've found myself frustrated upwards of 6 times with this and have started writing my captions elsewhere then copying and pasting them to PLANN just in case it glitches and I lose it. The app also puts a weird texture over images that have been edited in PLANN when you transfer them to Instagram - I *still* haven't figured out why this is and often end up having to post the original from my camera roll instead of using PLANN. In summary, I wouldn't pay for this app again.
Solid Start, Disappointing Progress
by Okcupesnewcomer on 2018/01/15 02:03
When I discovered Plann, it solved a major problem: making my Instagram beautiful. Now, it adds more trouble than relief. I am on the latest version of the app and am constantly asked to re-authenticate my account. This is annoying and doesn’t allow me to get to the business of using the interface. Plann also does not load all of my published Instagram posts. Without seeing all of my posts, I cannot create a visual through-line; which defeats the purpose of the app for me. The membership is affordable but, with all the drawbacks, not worth it.
Between 3-5
by Gracious14 on 2019/03/13 14:27
So when I first started using this app, really liked it so I have it 4 stars (haven’t upgraded yet). But then I clicked it when it said to update to 2.0 and I regretted it. It not only crashes but it duplicates previous posts (even after deleting) and the posts I have scheduled the picture never load so error message comes up. Had to delete, start over again and log in just under my IG biz page (when I did the 2.0 it asked me to log in with FB page) and it seems to be working.
It’s only getting worse
by jAsian on 2019/08/29 04:56
I had left a 5 star review before and lots of things worked really well with the app and I used it regularly. Now it’s just become more of a headache to use. First my in app feed wasn’t showing, then the strategies kept erasing, then everything would be blank, then when I was finally able to add a post, it would crash. It was annoying. I uninstalled and reinstalled the app and now my subscription is back to the free version, all my hashtags disappeared and my strategies gone. Customer service people are nice, I’ll give them that. Just wish everything worked smoothly together.
Poor help system
by Raygiggleyyy on 2019/07/28 23:38
They do not have a call center to help with trouble shooting and only have email. Very irritating when the app disconnected my Facebook + Instagram business pages and won’t let me connect again because it says they aren’t business pages, EVEN THOUGH THEY ARE. I don’t have time to wait for an unhelpful email back because I need to get my content cued. Very frustrating for a paying customer.
Buggy
by Coachjessiemay on 2018/04/01 21:25
I really like what this app is trying to do and was hoping it would solve the problems I was having with some other IG apps. But no. Uploading from Dropbox kept causing the app to crash. And if it wasn’t crashing, the app kept requiring that I reauthenticate my account-basically it kept booting me out of IG and I would have to log back in. Now, I can’t even get into the app itself. I try opening it and it asks which account I want to use, then I select and hit ok and nothing happens. I’ve restarted the app multiple times. Ughhhhh.... so wanted this to work.
Glitches in paid version of app
by Chisomagun on 2019/10/20 16:00
I was using the free version of this app with no issues whatsoever. Once i upgraded to the paid version because I liked the free version and wanted to do more, I started having issues with the app. It keeps shutting down for no reason, and I have tried re-downloading it three times which works for a while( talking about max 3 days) and goes back the same way. I think I am going to try another Plan app and unsubscribe from this because it is really frustrating and not allowing me to enjoy the full benefits of the app and managing my social.
Desktop Experience Killed by Useless App
by Rosebud790 on 2019/08/01 17:31
We’ve been using Plann for 2 days now, getting off to an amazing start on the desktop experience - all of the features are extremely helpful & easy to use. We set our schedule for about 1.5 weeks worth of content and captions ready to post to Instagram. Upon receiving the notifications to post on my phone, I open up the app ready to go - and it crashes and closes the app every time I try to open the post to copy over to Instagram. It’s unusable. I’ve restarted my phone, reinstalled the app, logged out and back in. It just keeps crashing, so we’re now having to email ourselves the captions from all the posts we’ve scheduled on the desktop version and copy them over to Instagram that way - very clunky. We’ll have to look elsewhere in the next few days if nothing improves which is a real shame because we thought this was our ticket to Instagram success and we’re really invested in the desktop experience already.
Don’t forget to check out
by roxanaelenahair on 2018/02/27 13:21
Absolutely love this app for my personal business! It takes the time from going through and choosing which photos to post and now I’m actually excited to post because I know it will look good! Currently I’m using the little PLANN but I will upgrade in the near feature! Don’t forget to check out the awesome tips they have for social media and the FREE ten minute video to master Instagram!! #ilovePlann
FRUSTRATING
by CicilyMarie on 2019/03/07 14:24
The idea of this app is great. The execution is beyond poor. The app crashes constantly. It fails to save my text so often that I’ve gotten in the habit of copy pasting all my captions in memos just in case because they always seem to be missing from the program. If you move carousel posts to a different location to change the flow of your page, you are guaranteed a crash. Highly considering finding a new planning app - with 15,000 IG followers I don’t have the time to deal with a failing program. My content is how I make money and sadly, this app wastes double the amount of time needed to post.
Amazing app and customer service
by SpotLightJewelry on 2019/05/03 12:52
I had been having trouble logging in and syncing my app on my phone with their new desktop program. I contacted them about it, and received very prompt and helpful emails that walked me through the set up of syncing The Plann app on my phone with the one on my desktop. Now I can do everything I have ever wanted with this app. Love it! Their customer service is also top-notch.
No real value
by Jeannie50S on 2019/12/14 09:46
I’m still in the trial. I like the features but it doesn’t do me any good to go through all the steps of creating posts, hashtags and selecting posting days, times only to find out it doesn’t actually post. Worse, doesn’t even alert me to physically intervene and post! I found that out after three days there were no posts - hugely disappointing. This would be an outstanding on-the-go app if it actually did post and then alert user it was done. The whole point is automation not more busy work for me.
Best Instagram Scheduler Out There!
by kdall070 on 2018/02/06 03:39
If you’re a blogger, photographer, musician, florist...any business really, this app is for you. I love that I can reorganize my photos and save favorite groups of hashtags. I also love that I can use app for all 3 of my Instagram accounts. Planning out months of content in my gallery and Stories has been a huge time saver. I’ve recently started playing with the new strategy feature. Thank you!!!! This app is a life saver.
Rife with problems
by Vicky452 on 2019/09/02 13:26
I initially purchased Plann because it was recommended by a friend. In the beginning ( last year), it was great. It seems as they've expanded Plann through a desktop version and different updates, it is rife with problems! I'm always emailing support: it's frozen, takes forever to load hashtags, images disappearing, now I can't customize my theme to add different strategies, the list is long and ongoing.
Amazing Instagram Tool
by Sabrina E on 2018/01/25 15:48
The best. This offers a free Instagram Masterclass! This is the best Instagram tool out there and it includes so many special features that helps and trains you to be more strategic with your postings. And if you don’t care about being strategic, it makes posting easier and fun! Save and create your hashtag categories and just copy and reuse them. It also makes Instagram Stories easy. I can’t say enough good stuff about PLANN!
All photos deleted
by ASadPlannUser on 2019/04/13 13:59
I have been a loyal user of Plann for about two years. I even integrated a clients account with it to plan their IG and stories. Now since the desktop offer/upgrade which I decided not to do its repeatedly asking you to connect FaceBook to it. I just did it this morning and lost every single picture, edit and caption I had pre planned. Now my stories planning and strategy sections are “locked” with this lock symbol. I paid yearly for a business subscription for two accounts and now they want more money for features I already paid for on mobile only. I will NOT be using the desktop version after this.
I wish I could give it 10 stars!
by Nativexpressions on 2018/01/10 05:13
For way too long I would upload an image to instagram, see if it worked with my feed, then delete and repeat until I found an image that worked. My gosh that was so annoying. As a photographer, instagram is a HUGE platform for my business. Plann has helped me SO much in creating a consistent feed that draws in my ideal clients. Can't recommend it enough 🖤
Finally a visually delightful planning app!
by Something Joyful on 2017/09/06 00:26
This app is inspiring and beautiful to work in! I'm completely hooked. I can see them updating and advancing the functionality of the app every day and when I had a tiny issue the support team answered in no time. It's clear there's a passionate team behind this app and as a tech nerd, I love that. I've been telling all of my friends about it so I figured a proper review was in order.
It just keeps getting better!!!!
by NicteC on 2019/04/02 10:00
I’m thrilled to be using PLANN desktop. If it wasn’t for all of the features, content planning and scheduling would be a headache. As a designer, it’s an incredible tool that lets me see my brand cohesiveness. And that’s just one perk. It just gets better with the hashtag management feature and the analytics! It’s a must have for anyone wanting to grow their brand on the gram in a stress-free way.
Can’t stand the triangles
by Ankatank on 2019/11/17 16:02
I like this app overall but the large, graphic triangles in the corner of image thumbnails is really intrusive and distracting and makes it hard to accurately visualize your grid, which is the whole point of the app. There are already icons over images that have been posted, which is enough to differentiate “posted” from “planning.” Adding these triangles over the ones that are upcoming/being planned is unnecessary and redundant. I really hope Plann gets rid of them. They are driving me crazy.
Keeps crashing
by bombsywombsy on 2019/05/25 05:14
Been using this app for a few months and I really like it. There is still a lot of functionality even if you aren't paying for a membership. I like the look and feel of the app. One issue I've had for a while is whenever I backspace all the way in the hashtag manager, the app closes and doesn't remember where I was when I get back on. Would love to be able to use this app the way it's intended to be used
Been using for months - great app
by Jennifer.Sullivan on 2018/09/16 17:54
I said if the app improved I’d change my rating. It’s been error free for a while and the improvements are great. The app is very stable and really helps me keep my IG the way I want it to be. One thing I would love - a way to add hashtags directly from the post, like when you are writing your post to click on a # and pick. It would save so much time. I love this app. iPhone X.
2.0 FB Biz Connect Crash (fixed)
by Tina Randall on 2019/03/10 01:35
Updated to 2.0 this morning (3/9/19), connected my Facebook business page, Plann then started spinning -doing its thing & then crashed. It crashes each time I open it. Hoping for a quick fix as I will have to bypass Plann for my social media posts until that time. UPDATE: Same day. This evening the app finally loaded without crashing. Yay! However, it has duplicated all my Tag boxes. Afraid to delete the extras on case it removes all copies.
So good I came back.
by CJATX on 2019/03/12 03:46
Used this one for a while. Left and tried a few others. This one is my favorite because of the grid preview and the hashtag component. It is nice to be able to scroll and easily see number of hashtag followers. Also love the sneak peek feature. Only note: $25 is steep for me with all the other graphic design apps I must have that PLANN is a treat. Right now I am using the free version and it serves my purposes because I think I understand my insights and the algorithm pretty well (she says confidently 😟). I will probably upgrade a few months out of the year (holidays, SXSW, back to school) when I know I will have lots going on. Basically, when I’m in “beast-mode”. Bottom line - love this app. 🖤
Love it so far but I have a small wish
by ashley8481047 on 2018/06/05 00:28
I’m new to Plann & the “insta business” game, but I’m loving the simplicity to navigate plan! I’ve had it randomly crash a time or 2 in the 4 days I’ve used it but it hasn’t become a major issue. The only real wish I have is to be able to compare the different “Plann” options as I’m thinking of upgrading so I wish there was *easy* way to see and compare all the different options. But other than that, a great app!
Love it but I have concerns about shadiness
by BossBarbi1987 on 2018/11/07 02:22
So I love the app BUT and this is a big but... why can’t I see how much it is to upgrade? It is a bit sketchy that I can’t even see how much it is going to charge me. I own a business and I would like to be able to see what my employee has uploaded and the captions she’s made for the following weeks posts but it appear I need to upgrade in order to do so. Not a problem at all but I have a pretty bad taste in my mouth when you don’t show me what it will cost me. Big problem.
Little Plan offers no functions
by Mybrit1 on 2018/07/16 23:22
I wish the Plann developers would have been clearer in the description about the functionality of the Little Plan (free) plan. One doesn’t mind purchasing a plan if one goes in with eyes open, but to think that a basic plan would have some functions with option to upgrade is misleading. Unfortunate and a lost sale here. Signed up only to see that all I can see are three images in my profile. No other functions available. Each item I click on I am prompted to upgrade to Premium Plan. Bait and switch.
This. App. Is. Phenomenal.
by iamfaithleya on 2018/10/30 02:02
Initially, I was just in search of a new image layout planner then stumbled across this gem of an app. I was blown away by all it has to offer including a deeper look into analytics, the ability to save all your hashtags, select a color theme, tons of super helpful tips and blogs, and much more! Definitely worth the download as I know this app will allow me to learn, grow and become more efficient.
Dysfunctional
by A. Thum on 2019/05/13 17:47
Mirroring some other reviewers’ sentiments, I want to use this app so badly, and I need it! However, it has so many bugs—daily, new ones constantly coming up, etc.—that it is currently unusable for me. It does not do its job, especially with any of its photo editing tools. Edits just don’t save; I can do the same thing over and over again and watch it just bomb out. If I were using the free service, I might not even complain; but I’m on a paid monthly plan, so my user experience is not only frustrating but, also, unacceptable.
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INTELLIGENT: ALL-INCLUSIVE INSTAGRAM SCHEDULER! Rearrange and schedule posts. Discover best times to post. Free photo editor. Typography. Repost. Manage Comments and Mentions. Hashtag finder and hashtag analytics. Full Analytics for Instagram (and peep your competitors!) Everything you need to grow your Instagram followers and schedule your Instagram posts! *** The All-Inclusive Instagram Suite: FREE PICTURE EDITOR - Professionally retouch, whiten, birghten, resize images, use professional filters, stickers, borders for pictures and add text to photos. - Write on photo, filter images or draw on pictures with pen tool. - Hundreds of looks, from Vintage to Pastel, or add special effects, (we’re biased! we think they’re better than VSCO, and Instagram filters) SEAMLESS DRAG + DROP - Create beautiful Instagram themes - Layout design to curate a professional photo grid. - Preview your entire gallery before you post, add months of content! REPOST - Repost photos and videos. SCHEDULE INSTAGRAM POST + INSTAGRAM STORY - Draft captions and schedule Instagram posts - Schedule Instagram stories for later - Google Drive and Dropbox HASHTAG FINDER - Manage unlimited hashtags as sets for posts and stories. - Find Hashtags and use Plann to learn which will give you the best reach. COMPETITOR ANALYTICS - Peep your competitors best posts, and best times to post. - Steal their hashtags and use them for yourself. ANALYTICS FOR INSTAGRAM - Review Instagram Analytics for best performing posts, Instagram likes, follower growth and locations. - Best performing hashtags AND best performing colour swatches. - Optimize - proven to grow your followers, raise engagement rates and generate sales. MULTIPLE INSTAGRAM ACCOUNTS - Preview and manage unlimited Instagram accounts - Invite others to manage your Instagram. UNIQUE PLANN INSTAGRAM STRATEGY - Don’t know what to post? Create a strategic Instagram theme. - Plann has fonts for pictures to add unique marketing calls-to-action to images. COMMENTS + MENTIONS - Speak with all of your community and manage your Comments through Plann. - Find and respond to every Mention. PLUS - we're always working on new features as requested by you! NOTE: Plann does not auto-post to Instagram, we will send you a push notification. (Auto-posting is coming soon for Facebook Business accounts.) *** USE PLANN FOR FREE Login with Facebook to Plann your Business Instagram Account OR Login using Instagram to Plann your Personal Instagram Account: FREE PLANN Manage 1 account (30 posts a month) Need to grow faster? POWER USER - Manage 1 account US$12 month-to-month OR $9 per month (billed annually). BUILD - Manage 2 accounts within a team of 2 people US$25 month-to-month OR $19 per month (billed annually). GROW - Manage 5 accounts within a team of 4 people US$75 month-to-month OR $59 per month (billed annually). PLAY BIG - Manage 10 accounts within a team of 8 people US$165 month-to-month. *** Payments will be charged to your iTunes account after confirmation of purchase. Your subscription will automatically renew unless cancelled at least 24-hours before the end of the current period. Your subscription can be managed in your iTunes Account Settings after purchase, or in Settings under "Subscription". Subscriptions cannot be cancelled for the current active period. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. Privacy Policy + Terms of use: https://plannthat.com/plann-privacy-and-terms-of-use/ We’d love to hear from you! Instagram: @plannthat HELP? VISIT: help.plannthat.com Email: support@plannthat.com In-App: MENU > contact us
SO HARD TO USE
by rachelmbphotog on 2020/02/20 22:47
This app is honestly such a disappointment. I was so excited for everything it advertises. But the navigation is so hard to follow. And I even upgraded my account TWICE to try and connect multiple accounts. But then when I try to add a second Instagram account it just tries to get me to upgrade again. Using this app does not make things less stressful, it actually makes me want to scream. DON’T BUY IT.
No posting possible and freez
by artistforever on 2020/02/18 00:58
Posting issue got handled- they respond fast and this is really nice. Now when the post is on the app it’s freezing. Have to restart phone. This does not make sense. And it’s annoying.
Waste of time
by Kj2346smke on 2020/02/17 13:36
First it took me 15 minutes to even get logged in the app couldn’t find my account. All I wanted to do is rearrange my photos. I don’t care about the analytics, the filters, the hashtags and I was not able to figure that out. Not the most user friendly app. I also watched the tutorial which was not helpful either since the screen didn’t even look the same as what we see on an iPhone. Downloaded another app, wish me luck.
The absolute best and so necessary
by Mysianne on 2020/02/14 19:20
I’ve tried so many instaplanning apps and this is IT for me. It has absolutely everything and is incredibly easy to use. When people tell me they use other apps, I sit them down and show them what’s up. 💛
Can’t Add Additional Accounts Per Subscription
by FixMyPlann on 2020/02/13 04:53
When I first downloaded the app — it worked great. I loved it. Used it to manage posts for one account. From some time back in 2018 through September 2019, I was on the $8.99 every three months (one account) plan. It worked fine when I had one account. In December 2019, I upgraded to the $14.99 every three months (three accounts) plan. It doesn’t work now that I’ve upgraded. After I upgraded, I went into the Plann App on my iPad and tried to add my second and third Instagram handles, and it wouldn't let me add them. I know for a fact I am using the correct passwords. The app kept asking me if I wanted to "upgrade" or use the "desktop version," so I clicked it, thinking maybe I was supposed to use the desktop version now to add the two additional accounts??? To make matters worse — now I wasn't able to plan posts for my first (single) Instagram account. It wouldn’t let me add anything. Basically, nothing worked. When I reported the bug in January 2020 (and followed all the steps to report it — shaking my device, screen recording, screenshots, etc., etc.), I received an email from Plann with the following response: "Let's help you out here! Hmm, that's strange... It's currently showing up on our end that you're on the free LITTLE plann. Could you please share your subscription receipt with me and we'll get the team to look into this. Will hang tight for your reply! ————————— I responded to Plann's email w/ screenshots of my subscription receipts and received the following response: "Thanks for hanging tight here! Could you please try logging out and then log back in with Instagram? Your Premium subscription is for the Instagram workspace. Let me know how you go! Any other questions, send them my way. ————————— My first thought was, “I know my subscription is for Instagram workspace — isn't that what the Plann app is for? Planning Instagram posts!?!" Of course I tried logging in/out again — that’s the whole issue — I CAN’T ADD an additional account. I sent a follow-up email on February 4, 2020, DETAILING everything and letting Plann know that I still do not have access to the full suite of features based on my $14.99 subscription. I also told the rep I was emailing back and forth with precisely what I am trying to accomplish through Plann (i.e., plan posts for my three Instagram handles). I provided my email addresses, my Instagram handles, sent screenshots — I explained everything in DETAIL. I also asked if they can clarify what my subscription includes b/c pricing on the website is confusing and doesn’t match the pricing list the App Store when I log into my App Store account. I received the following response on February 11, 2020, to the two emails I sent on February 4, 2020: "We just need a little more information from you to investigate what's happening here. Could you please send through a report via the Plann App? Here's how: 1. Open your Plann App. 2. At the screen you're having trouble on, shake your device. 3. The 'Report a Problem' pop-up will appear. 4. Enter your email address + Instagram handle(s) so we know it's from you! 5. Attach a screen recording showing the problem (this step is super important to get you a solution, faster!). Why do we need this? This information tells us about your device, operating system, the version of Plann you're using and a bunch of other tech stuff that we need to be able to pinpoint exactly what's going on. We'll hang tight for your reply!" ————————— I AGAIN followed the steps above and shook my device, did a screen recording, took screenshots, and sent a bug report to Plann. Furthermore, the Plann website FAQ says this concerning using the Plann Desktop version of the app: "Your Plann Desktop account doesn't mean you're tied to a desk. All active Plann Desktop subscriptions have complete access to running your Instagram account from your desk, or while on the go from your phone as an extension of our service. As Plann doesn't auto-post yet, you'll need the Plann App to receive push notifications when it's time to shoot your post over to Instagram." But this isn't true! I literally cannot use the desktop version of the app, because it keeps asking me for a Facebook Business page log-in after I log-in using my email/password. That makes no sense! I’m already logged-in. I just can’t add my additional Instagram accounts — which I have paid to be able to do! So again, what am I paying for? I don't want to stop using the Plann app because it was GREAT when I first started using it to plan posts for one account — but this issue has to get resolved! There's just no excuse for LadyLaurence/Plann to allow issues and pricing clarification to go unresolved. It isn't like you're some janky app developer. You guys have a legit company with a big team. I’m going on two months of dealing with this w/ NO help from Plann. Yeah, I've received responses to log in/out again, but that hasn’t resolved the issue. I CAN’T ADD ADDITIONAL ACCOUNTS. I’m not typing my username and password in wrong, I know how to use the app — I just can’t add my additional accounts. That’s the problem. I’m not getting what I’m paying for. I don't want another “hmmm, yikes, aw-shucks" response from Plann. I'm a small business owner, and every dollar and minute I spend dealing with these sorts of issues hit my bottom line. I sent a response email today. Please take this seriously and provide a fix or refund my money if the issue fix can’t be made. It is that simple. Thank you.
Won’t load after update
by MelMel Music on 2020/02/13 00:42
I’ve used this app for almost a year now. It’s wonderful for my business. I got an update today and now I can’t even get on the app. It’s shuts down after I tap it!!! All of my work is here!!! I’ll give it a 5 star once it’s fixed!
Love.
by moniquebianca on 2020/02/11 00:43
As someone who’s a perfectionist over their instagram feed, this is app is my best friend. Love that it also allows you to edit your photos (cropping etc.) so you can see what they will look like within the app. lt also allows you to see your feed with one photo at a time vs. three photos unlike other apps.
Best!
by Yacamipe on 2020/02/07 21:24
I had try a few of this apps, Plann is the best one so far! Worth the price.
New updates are Horrible.
by Lu da Great on 2020/02/07 12:27
I loved Plann, even pay a monthly fee to get the special features. However, earlier this week I was asked to update to a newer version and now, the page doesn’t upload at all. The worst part is I had already planned out my week on there so I have to re-do the work. So disappointed!!!
Keeps Crashing
by omobeauty on 2020/02/06 22:19
just downloaded the new upgrade and Plann has been crashing all day! This is messed up because I have a paid version and it’s not fair to pay for something that is not working
Update bugs
by KelseyLZ on 2020/02/06 21:09
With the new update I open the app then it totally shuts down. I’m sure it will be fixed eventually, but as of right now it is not working.
Keeps crashing
by Tbee1234 on 2020/02/06 21:06
Loved it before the update. But I Downloaded the update and now it crashes every time I open it. Super frustrating 😢
Another day, another bug
by Smkai on 2020/02/06 18:41
Would love to be able to access the app, which I pay for, and the hours of work spent uploading photos and writing captions. Would love to actually use the app, but of course I can’t, because it crashes over and over and over again. If it’s not deleted posts or missions captions, it’s this. Honestly not sure why I bother with this anymore. Absolute waste of time and money.
Would give 5 stars,
by dartingtrout on 2020/02/06 16:41
but since the newest update, this app has crashed several times in a row - despite rebooting, deleting, reinstalling yada yada Please fix this! I’m running a business.
New update is crashing
by chopstix on 2020/02/06 15:50
My iPhone is up to date, plenty of storage, and now after the update it keeps crashing. I’ve deleted and reloaded also restart of my phone and still crashing. Otherwise a great app but there are serious bugs.
So Helpful!
by Carol@PT on 2020/02/06 14:46
As a start up, I love this app! I have not had any issues with it. Also, their website, tutorials, and blog have been super helpful! I have learned so much from them and their strategies have really helped me navigate social media marketing. Thank you!
New update keeps crashing
by Breit on 2020/02/06 13:11
I had not issues with crashing until this new update. I plan and post regularly on my social media accounts. If I’m paying a monthly premium fee... I expect it to work. Please fix this issue.
Disappointed
by kimberly yasmine on 2020/02/06 13:10
I wanted to have high hopes because it seems like it offers a lot, but it keep crashing and I fact even get in to use it.
Does it even work ?
by BodhiJibri on 2020/02/03 17:33
Have had this app in my phone for a month or two finally gave it a try when I wanted to start being consistent with my post. I had several pics scheduled to post this morning starting at 5am but I woke up to nothing,,,,nothing being posted. Annoyed. I tried to post from the app and it deleted half of my caption that was saved. Ugh 😭 uninstalling........after I write this post. Ugh 😑
Trouble logging in features don’t work
by Tbarzar on 2020/02/01 12:55
The advertised drag and drop feature does not work at all on iOS. I’m only able to look at my post, hide them or share them. I am not able at all to move them, add fillers or change layout at all.
I love the app BUT
by mrsoldschool76 on 2020/01/28 13:15
What’s up w the prices I see 11.99/mo but it will only let me choose the 25/month ain’t nobody banking like that $300 a year are u serious?
“Free” Plan is Only a 10-Day Trial
by Apt. Hunter on 2020/01/21 03:14
This app was absolutely fantastic. I am the type to overthink every post and Plann really helped me with that. My problem with Plann is that they flat out lie to people. Clearly stated on the app’s homepage the “Forever Free” plan allows a maximum of 30 posts per month. This would have been perfect except for the fact that it’s a flat out lie! I created content for six weeks thinking I can post one a day. Ten days later I find out that I am restricted from my content. The app then navigates me to the subscription options where it only offers a plan that is $25 A MONTH for two accounts. Mind you, I only have one account. What really takes the cake here is their options available on their website. They have an individual subscription that is an affordable $7 a month (charged annually) but apparently that is only applicable for the online platform and not through the actual app. Overall, using this app was a terrible experience. If the FREE version actually did what it said then I would gladly recommend it to others but now I feel slighted because I lost the hours it took to create content. What a waste!?
Wow
by KahliaC on 2020/01/16 00:56
I don’t know what is wrong with this app but it’s not working. Signed up for to try the premium for free and it just keeps pulling up that window and not letting my look at any of the features.
The first one star rating I have ever given.
by Seven7ravels on 2020/01/15 07:00
Please test and fix your app. I can't even log in/connect my account, and merely trying to do so is beyond infuriating.
2020 not going well
by BiancaWha on 2020/01/15 04:48
There are several bugs with this app. I can’t load pictures. I’ve already removed the app and loaded again and still not working. I get the % sign and nothing happens.
Love it
by Rozanne d on 2020/01/14 22:05
This helped me explore so many different things within me, it helped bring to life exactly what I needed to change my life. So thankful for this app
Fantastic when it works
by Ilovehorses03 on 2020/01/08 15:13
The app will open, and some days it will work perfectly and other days it will not load, or let me move my images around. I have to restart the app several times to make it function properly. It is absolutely a dream when it works, and I love it! I just hate having to restart it every other day.
Seriously???
by Nickye88 on 2020/01/06 23:27
I just subscribed to this app from my phone. Only to find out that logging on online causes it to switch the type of account and it doesn’t register using the instagram account I used on the app. Wth
Mostly wonderful!
by Sambeana22 on 2019/12/23 18:42
Love your app! I’m finding it so incredibly useful. One improvement I would love to see - being able to upload two photos for one post. Maybe I’m not seeing it, but doesn’t seem that that’s possible and would be helpful!
No real value
by Jeannie50S on 2019/12/14 09:46
I’m still in the trial. I like the features but it doesn’t do me any good to go through all the steps of creating posts, hashtags and selecting posting days, times only to find out it doesn’t actually post. Worse, doesn’t even alert me to physically intervene and post! I found that out after three days there were no posts - hugely disappointing. This would be an outstanding on-the-go app if it actually did post and then alert user it was done. The whole point is automation not more busy work for me.
Login Page won’t load
by Alyssa Zitting on 2019/12/13 16:52
I had this app on my old phone and it was very useful. I recently got a new phone and redownloaded it here but when I try to sign in it just keeps loading and never allows me to log in.
Loved it, now frustrated
by fattyb1213 on 2019/12/12 03:08
I loved plan and recommended it to all of my friends, but now since a recent update I’m having a ton of trouble connecting my desktop with the mobile app, seeing all of my posts, posting things on time b/c the notifications don’t always work, and just generally using the app without frustration
Can’t upload pictures anymore
by MeganDallas on 2019/12/12 02:03
I can’t upload pictures to the app anymore after the most recent update... makes the whole thing kind of pointless
Love it
by Amandavickers on 2019/12/11 18:49
I love this app! I would like to see an option to see a calendar view so you can see your scheduled posts for the month.
HORRIBLE!! NOTHING is WORKING!!!!
by 1234566787644276544 on 2019/12/11 13:46
I’m very upset. I just paid for this app and nothing is working!
Was working fine, then I lost everything.
by _bite_me_ on 2019/12/04 20:11
Was enjoying this app until I recently did their upgrade. Now my Facebook business page won’t connect to the account that I paid for a build subscription on. My team member no longer has shared access. And essentially my $200+ paid subscription is worthless. I’ve reached out for technical help, that has failed. I’ve been run around in circles with advise and their troubleshooting articles. I’ve asked for a refund since their technology is no longer working and I’ve heard nothing back. I have lots hours trying to get this to work. Not only is the investment in the subscription costing me, but also are the wasted manpower hours trying to troubleshoot and now reformat how our social media planning process. Very frustrating for a small business to have to go through this. I would be happy if they could just fix the issue or refund me so I can start fresh.
Not user friendly, can’t do anything without purchasing
by Annoyed 11111119 on 2019/11/29 00:12
Why even advertise as a free app? Crashes frequently... just frustrating
Freezes, bugs, and glitches
by Listener01010101010 on 2019/11/27 20:40
Wanted to love it, but I can’t get the darn app to function without crashing, not loading, freezing. I’m giving up.
Not working
by bethany531 on 2019/11/27 14:59
I was loving this app until yesterday after I updated and everything has disappeared. I’ve logged in and logged out, deleted and reinstalled.... nada.
Good but Frustrating
by M3677 on 2019/11/27 14:54
The app has all the right concepts to be effective. However, it frequently has bugs and it takes them a really long time to fix. Have not found a better solution yet but will continue to look and move on once I do. To answer your question, YES. I use the shake feature, I sent videos and emails. Nothing really changes. The month of November 2019 has been the worst I’ve experienced in the last 18 months.
Waste of time and money!
by Lainy Jo on 2019/11/26 16:41
I loved what I saw when messing with the free version so upgraded in the app almost immediately after download. Big mistake. The app doesn’t work, the photos you try to save for later disappear, you’ll spend FOREVER waiting for things to load. Total time sucker and a total joke when those of us use tools like this to streamline our businesses, not the opposite.
Major issues after recent update
by SEWesq on 2019/11/26 15:39
When I opened Plann after the most recent update, all my stuff had disappeared. I tried to reconnect my FB business page to the app but received an error message that my gmail account had already connected my FB business page to Plann. Obviously! That’s why I’m trying to REconnect. I’m unable to do anything until this is fixed. Plann fix this ASAP!!!!
Fine for a couple weeks then crashes
by crashmeoutside1144 on 2019/11/26 03:38
I’ve had so many issues with Plann crashing after I’ve written long captions that I’ve stopped trusting the app and switched to google docs all together. Great concept, but the actual application is extremely frustrating. Please figure this out and please do better.
I’m PAYING for THIS?!
by firgdjxhdbs on 2019/11/25 14:50
The issues seem to get worse with every upgrade. The free version is ok. DO NOT UPGRADE TO THE PAID VERSION. My workspace won’t load and I’m on vacation and away from my laptop. Two weeks worth of posts won’t load on my phone and now I’m dead in the water. Support takes forever and they offer only their script answer that haven’t applied to my specific issues. This has been nothing but a disappointment.
Not convinced
by unhappyuser1205 on 2019/11/24 21:00
Cannot figure out how to upgrade or even where the pricing is on the app so makes me skeptical about it as a whole
Wish there was automatic posting
by lorenyarrington on 2019/11/24 02:58
Wish I could automatically post to Instagram like I can with planolyWish I could
Please allow for multiple images on one post!
by PASTAAAAAA on 2019/11/18 18:40
This app is really handy but I always post with multiple things, as that is a feature on the Instagram app. It would be great if this feature was made available on Plann!
Can’t stand the triangles
by Ankatank on 2019/11/17 16:02
I like this app overall but the large, graphic triangles in the corner of image thumbnails is really intrusive and distracting and makes it hard to accurately visualize your grid, which is the whole point of the app. There are already icons over images that have been posted, which is enough to differentiate “posted” from “planning.” Adding these triangles over the ones that are upcoming/being planned is unnecessary and redundant. I really hope Plann gets rid of them. They are driving me crazy.
Just started using this
by Riverley77 on 2019/11/17 10:49
A colleague recommended this app i’m finding it interesting
Won’t load
by rachel raquel on 2019/11/16 03:13
Loved this app. Used it for about a month. Then it completely stopped loading and i haven’t been able to fix it :/
They need to get their programming department together!!
by StephHope82 on 2019/11/10 21:33
I subscribed to the app, then discovered their website version. There’s no verbiage that I could find about which plans cover the website version vs don’t. I finally reached out to their support to ask for some help in regards to this and to ask about which price is actually right and what the differences are in each (each “tier” has three prices - two in the App Store called different things, and a third on the website with an entirely different name for that tier”. After tons of back and forths with the help team, they told me I needed to resync my app (because the app kept showing that I don’t have a paid subscription). They confirmed I don’t need to pay for the website and app separately and that the tier I paid for included app and desktop versions... Today I log in to the website version and EVERYTHING that I had set up for November is GONE. In regards to tech support issues, and applications I’ve paid for, this is the worst experience ever. It’s a shame Jenna Kutcher put her name (a name I still trust) behind a product that’s obviously having some serious programming and marketing struggles!!!
Sooo GOOD!!
by Ipodorio on 2019/11/05 13:24
This is such an easy app to use. It provides ton of info. I love that it’s a one stop shop for planning, editing, and posting.
Password reset request
by Alit1223 on 2019/10/29 00:08
EVERY. SINGLE. TIME. That I’ve downloaded this app and given them my info, I’ve gotten emails from Instagram saying that someone requested to reset my password. And it only happens when I download this app.
Worst app for easy navigation.
by ORozzie on 2019/10/28 02:46
I wanted to upgrade but was not able to because there is no clear direction and the would not aloud me to get the paid subscription which is stupid. No functionality.
Can’t really rate right now
by Keisha Hamilton on 2019/10/22 13:17
Does anyone know if this app automatically post for you?
Best planner I’ve used
by misspennylane83 on 2019/10/20 18:39
I love the strategy section and how customizable everything is. I can always check my palette to make sure I’m staying on brand. It just keeps getting better and better!
Glitches in paid version of app
by Chisomagun on 2019/10/20 16:00
I was using the free version of this app with no issues whatsoever. Once i upgraded to the paid version because I liked the free version and wanted to do more, I started having issues with the app. It keeps shutting down for no reason, and I have tried re-downloading it three times which works for a while( talking about max 3 days) and goes back the same way. I think I am going to try another Plan app and unsubscribe from this because it is really frustrating and not allowing me to enjoy the full benefits of the app and managing my social.
I’m Here For It!!! 💞
by Kute Kreations on 2019/10/20 11:19
I absolutely am in LOVE with this app. It gives me everything I need (well almost). Which it had 2 things: 1. IG Story Highlight Covers 2. Pinterest Planner. Other than that it’s almost perfect! 💗
Tag manager could be better
by Claire_359 on 2019/10/18 15:03
A couple things: - I like that in the tag manager, you can see how many posts a tag has as you type them in. But I wish there were a way to see that information after saving the tags. - It’d be nice if I could move tags to different bundles, or edit them, instead of having to delete and retype them. - When deleting a bundle, the little x that I have to press is too small. -
Excelente
by Danabela on 2019/10/10 11:38
Amo esta aplicación y funciona perfecto es excelente
Has privacy and security issues
by Ari V. on 2019/10/09 18:47
This app is very visually pleasing however it has several glitches. The main issue I found was that it was showing other people’s photos in my account! Super creepy. It also didn’t save properly - I would save a caption and then when it was time to post the caption would be gone. So frustrating! There was also a lag in regards to syncing with changes made on the desktop web version. Going back to Later.
Always lots of bugs
by Ronnie Frey on 2019/09/22 09:04
I truly love this app and all it does so this review is tough but i thought it was time. I’ve given plenty of time (months) to you to see if things will change. It seems like there are constant issues which make it very hard to use. Sometimes the support Team is responsive and other times they just don’t respond for days. And since I use it daily to post 3 times a day this is unacceptable. The team is always super nice (and humorous) but these attributes don’t fix app bugs so I’m giving this 2 stars because it should be way better than this. Even though I feel this app has helped me grow my account and even though they refunded me my money since I had so many issues, I’d have to say overall I cannot rely on it to work even 60% of the time. It’s sad because the whole concept is so great and when it works it is amazing. The latest response to my issue (which makes the app totally useless by the way) was there would be a fix coming sometime soon - no time frame given. I understand things can happen but you should fire your current staff that are responsible for making sure this works and find staff that will get the job done. PLEASE STEP UP AND MAKE SURE YOUR APP WORKS 95% OF THE TIME AND I WOULD BE HAPPY TO CHANGE MY REVIEW!
Use to be a 5 star app
by nasherKaschet on 2019/09/20 09:12
I’m guessing there’s been an update because now I can’t rearrange my future posts. Kind of the only reason I downloaded this app so it’s pointless to me now if I can’t just use it to lay out my IG account
Updated the app and it stopped working!
by Ana-Banana123456 on 2019/09/10 23:29
Put so much work into creating my layouts, updated it and it stopped working! Oh my, what should I do now :(
Keeps crashing
by kenzireeee on 2019/09/06 03:46
The latest update has it crashing every time I open it. I really hope it gets fixed soon. When this app works, I love it. It has its small bugs, but overall the design is easy to use and has improved my Instagram feed dramatically.
Glitches
by kimburlyD on 2019/09/04 14:28
It blanks out every time i go in ..
The best
by RN Boumah on 2019/09/03 12:53
I love Plann! So well organized and helps to keep me organized!
Rife with problems
by Vicky452 on 2019/09/02 13:26
I initially purchased Plann because it was recommended by a friend. In the beginning ( last year), it was great. It seems as they've expanded Plann through a desktop version and different updates, it is rife with problems! I'm always emailing support: it's frozen, takes forever to load hashtags, images disappearing, now I can't customize my theme to add different strategies, the list is long and ongoing.
Limited features - needs improvement
by Magnus-Primus on 2019/08/30 03:12
It does not offer a lot. There are other apps which give you a more complete pic of your IG account. One thing that I can’t understand is why to have hashtags sets if you cannot paste those sets into your posting (apparently you can do so ONLY on the desktop version). It only allows you to have 3 sets anyway. I’m better off keeping my sets in notes and copy and paste them into my posts (and is free!). I cancelled my paid subscription as I realized that this app does not do much for me. Perhaps in the future if they provide some serious improvement. Although six dollars a month is not a lot, i don’t see why I would throw my money away.
It’s only getting worse
by jAsian on 2019/08/29 04:56
I had left a 5 star review before and lots of things worked really well with the app and I used it regularly. Now it’s just become more of a headache to use. First my in app feed wasn’t showing, then the strategies kept erasing, then everything would be blank, then when I was finally able to add a post, it would crash. It was annoying. I uninstalled and reinstalled the app and now my subscription is back to the free version, all my hashtags disappeared and my strategies gone. Customer service people are nice, I’ll give them that. Just wish everything worked smoothly together.
Photos missing!!!
by Real Reviewers on 2019/08/28 18:16
After I used up 30photos, it asked me to buy a subscription. Which I did and something happened and it glitched!!! Nooowwwww I’m missing freakin photos I spent a lot of time editing and placing. They’re gone and some of the pictures even got jumbled up. Wtfffffff..... if my pictures don’t pop up, I’m unsubscribing and refunding this piece of trash!!! I’m just mad I spent so many hours organizing this BS!!! And it’s gone...
Keeps crashing
by Hdjdjbdhdjdn on 2019/08/25 18:46
Every time that I open the app and go to my my manage tab, the app closes. I cannot even use it.
Can’t delete account
by donkeyatdusk on 2019/08/21 15:45
Extremely clunky and ghetto, and no way to delete/close account. Feels like a phishing app. Completely useless app.
SO SLOW
by Nodak on 2019/08/12 21:15
I do not recommend, very very slow and constantly deleting your uploads and plans. Do not download. I recommend the app Preview, works far, far better. 🙏🏻
Get this app now.
by TrueNorrhOutdoors on 2019/08/08 18:53
Helps keep your instagram world in order and up to date with the trends
It’s not working !
by Kayskywalker on 2019/08/08 16:19
So everytime I try to post my pictures, the app crashes and closes. the whole things works amazing but it’s time to post, it just won’t work.
Still on the fence
by Lulubunnie on 2019/08/07 17:10
Been using the app for about a week. The iPhone app keeps freezing or doesn’t load. so it is a bit frustrating. I do like the suggested posting times and the ability to save my hashtags. Will give it another couple of weeks.
Desktop Experience Killed by Useless App
by Rosebud790 on 2019/08/01 17:31
We’ve been using Plann for 2 days now, getting off to an amazing start on the desktop experience - all of the features are extremely helpful & easy to use. We set our schedule for about 1.5 weeks worth of content and captions ready to post to Instagram. Upon receiving the notifications to post on my phone, I open up the app ready to go - and it crashes and closes the app every time I try to open the post to copy over to Instagram. It’s unusable. I’ve restarted my phone, reinstalled the app, logged out and back in. It just keeps crashing, so we’re now having to email ourselves the captions from all the posts we’ve scheduled on the desktop version and copy them over to Instagram that way - very clunky. We’ll have to look elsewhere in the next few days if nothing improves which is a real shame because we thought this was our ticket to Instagram success and we’re really invested in the desktop experience already.
It just dosen’t work
by Gold jelly on 2019/07/31 17:23
Thats all i have to say
Doesn’t work.
by b.ebe on 2019/07/31 04:42
Used to work but now it just acts like Instagram and doesn’t allow me to schedule posts, as well as continuing to log me out.
Crash
by Athenz Media on 2019/07/30 20:18
Paying almost $15 a month for an app that 👏🏼 Keeps 👏🏼 Crashing. Not happy with Plann.
App keeps crashing
by 001thetruth on 2019/07/30 11:22
Please fix! App keeps crashing when opening
Deleted
by thisophonrbdjhy on 2019/07/30 06:09
My app keeps glitching and will not open any of my planned posts
Poor help system
by Raygiggleyyy on 2019/07/28 23:38
They do not have a call center to help with trouble shooting and only have email. Very irritating when the app disconnected my Facebook + Instagram business pages and won’t let me connect again because it says they aren’t business pages, EVEN THOUGH THEY ARE. I don’t have time to wait for an unhelpful email back because I need to get my content cued. Very frustrating for a paying customer.
Used to love it - now it never works.
by DaytonMicro on 2019/07/24 20:25
When I first purchased this app I loved it. Now, without fail, my photos will never load, I try to drag and drop and they disappear, and my grid is never in the stage of “completed” because nothing shows up. My photos remain white squares. No matter how many times I delete, reinstall, restart my phone- there is no solving my issue. I pay monthly for this app and will be searching elsewhere for an app that can keep up. I never write reviews but I’ve become so frustrated I felt obligated. As a business owner who uses IG for their business it’s CRUCIAL to have a strong planning app. I hope for future users this is fixed.
Useless
by Rayehe1993 on 2019/07/24 14:25
That’s awful Worst app ever
STAY AWAY, Impossible to unsubscribe!!
by Fonso1234 on 2019/07/24 04:39
Tried the app for a day, didn’t like it deleted it. Then billed $29.99 for automatic renewal and have now gone into try to cancel subscription and there is no option to cancel subscription, only to renew. Never had an issue like this with an app, unsubscribing is usually easy. DO NOT DOWNLOAD!!!
Not working
by AnnaMyrha on 2019/07/23 03:21
I switched to Plann desktop after they emailed me and suggested that, but since then my phone app is having issues and it won’t recognize my user name so I can’t use it. I have been emailing them repeatedly but haven’t been getting a reply or solution, so basically I am paying for something that I can use. It’s a good app when it works, but it just hasn’t been working for the last week or so. I wish they would at least respond and stop ignoring this
Promising but!
by De cetia on 2019/07/21 18:31
I was really excited to play with this app but it seems to be crashing a lot! Once you schedule a post, you can’t come back to it because if you tap to select the post it crash the app! The same for the stories! If you missed the notification to post your photo then you can’t go and post manually because it crash the app! Frustrating, I send emails to the support but no feedback yet! I am willing to change my review if it is fixed fast of course.
Great for business until..
by ameliaislandflorida on 2019/07/17 02:06
This app was so much fun for my business until it renewed for another 3 months and now for some reason it kicked me down to the free subscription even thought it has already taken my $30. Everything has been working perfectly up until now. Love that I can put all my hashtags under one tab and all the ways to edit photos is super fun!
Very disappointed with customer service after spending $144
by ith1014 on 2019/07/14 16:16
I spent $144 on the unlimited handle and still no one has upgraded my account I’ve email support multiple times and they still haven’t responded I’m demanding a refund
Glitchy
by mabfiekdbeh on 2019/07/05 20:42
Loved the app at first but it glitches and doesn't let me arrange the order. This has happened twice and I have to delete the app and re download and lose all my work.
Loved app until..
by 5873838 on 2019/07/02 18:47
I’ve been using this app for a while and I’ve loved it! However these last couple of weeks all my app does is close out every few minutes and I have to continue to re-open and close out of it. It’s really frustrating.
Doesn’t work
by Patpatbutta on 2019/06/27 16:44
App doesn’t work. Signed in multiple times to my Instagram to sign up and it never goes past that stage.
Frustrating and difficult to use
by RachF123 on 2019/06/25 15:36
I’m pretty computer savvy and find this app incredibly frustrating to use.
I love this app!!
by Suss228912 on 2019/06/21 20:45
I am such a perfectionist and this app has saved my “posting and ten seconds later deleting my post” habit! I recommend this app truly to anyone.
The best
by echo2736 on 2019/06/21 00:40
Have tried both Later and Plann.....Plann beats them by a landslide!
Caption isn’t transferring!
by jbp2180 on 2019/06/13 11:01
I’ve been using this app for 4 months. It’s been pretty good but now this past week my captions won’t transfer over! I write lengthy captions that take time to create (recipes) and this is very distressing. What’s worse is that once I’ve posted my post is “locked” in the Plann app! I can’t even access my own stuff so I can’t go in and copy the caption and add back to the post directly in Instagram. Why can’t I have access to my own stuff?? It’s hidden under lock& key which doesn’t seem fair at all.
Love it!
by mommysbAKed.907 on 2019/06/12 23:30
It is really helping me figure out how to brand. Thanks!
Great
by dancing-pickle on 2017/10/07 21:06
I love the app, being able to figure out the order I want to post pictures in, and being able to see my best times to post, my color palette, and being able to peek at other users stats. I have two small issues that, if resolved, would make this a 5-Star rating. 1, I wish I could drag and reorder photos once I’ve imported them to Plann, instead of having to delete and re-add if I want to change their order. 2, my overall palette has not changed colors at all since I first downloaded the app, and I’ve uploaded at least 10 photos since then, which should have changed it significantly. Other than these two things, I love the app!
Won’t Even Log Me In
by NUNYA031986 on 2018/12/04 03:02
I really wanted to use this app. REALLY wanted to. I even paid to be able to take care of my three business accounts. But then I upload it and it won’t log in to all three of my accounts — only two. Then I read their FAQ’s, and they suggest clearing your phone’s cache. So I do that. Now it won’t log in to ANY of my Instagram accounts. It just keeps sending me through this cycle of entering my login information over and over with no result. Trying to find support led me first to something that said to contact Instagram for help (the problem isn’t with Instagram, as I can log into Planoly and Later just fine), and then I stumbled on an email to open a support ticket. It really bums me out because I wanted to use this, but if I can’t even log into the accounts I need, I don’t see how it’s even possible. Super disappointed. UPDATE: Their support was able to give me a few suggestions that logged 2/3 of my accounts in. I’m not thrilled that I can’t use the app for exactly what I wanted, and they also charged me for the premium subscription when I specifically asked to do the free trial, but I’m using Plann for my one account that I post to every day, and it is incredible for that. I added a star because I love how this app works. I just wish that the login issues weren’t so common.
Always lots of bugs
by Ronnie Frey on 2019/09/22 09:04
I truly love this app and all it does so this review is tough but i thought it was time. I’ve given plenty of time (months) to you to see if things will change. It seems like there are constant issues which make it very hard to use. Sometimes the support Team is responsive and other times they just don’t respond for days. And since I use it daily to post 3 times a day this is unacceptable. The team is always super nice (and humorous) but these attributes don’t fix app bugs so I’m giving this 2 stars because it should be way better than this. Even though I feel this app has helped me grow my account and even though they refunded me my money since I had so many issues, I’d have to say overall I cannot rely on it to work even 60% of the time. It’s sad because the whole concept is so great and when it works it is amazing. The latest response to my issue (which makes the app totally useless by the way) was there would be a fix coming sometime soon - no time frame given. I understand things can happen but you should fire your current staff that are responsible for making sure this works and find staff that will get the job done. PLEASE STEP UP AND MAKE SURE YOUR APP WORKS 95% OF THE TIME AND I WOULD BE HAPPY TO CHANGE MY REVIEW!
“Free” Plan is Only a 10-Day Trial
by Apt. Hunter on 2020/01/21 03:14
This app was absolutely fantastic. I am the type to overthink every post and Plann really helped me with that. My problem with Plann is that they flat out lie to people. Clearly stated on the app’s homepage the “Forever Free” plan allows a maximum of 30 posts per month. This would have been perfect except for the fact that it’s a flat out lie! I created content for six weeks thinking I can post one a day. Ten days later I find out that I am restricted from my content. The app then navigates me to the subscription options where it only offers a plan that is $25 A MONTH for two accounts. Mind you, I only have one account. What really takes the cake here is their options available on their website. They have an individual subscription that is an affordable $7 a month (charged annually) but apparently that is only applicable for the online platform and not through the actual app. Overall, using this app was a terrible experience. If the FREE version actually did what it said then I would gladly recommend it to others but now I feel slighted because I lost the hours it took to create content. What a waste!?
Glitchy and unreliable
by Shay0324 on 2019/04/01 09:35
I wanted to love this app. It had so much potential during my free trial so I decided to upgrade. Once I upgraded, things were ok for a month or two but it all went downhill fast. I have completely wasted my money by paying for a subscription at this point. Plann has been unreliable for the past month. It takes forever to upload anything... and if you’re lucky enough for the upload to actually be successful, when you log back in, the pic is gone. 30 photos I originally had uploaded, saved for future use, are nowhere to be found. The app asks me on the daily if I want to update...and when I accept the update & it takes me to the App Store, there’s no update available. It’s basically a time sucker because of all the glitches...and I don’t have time to spare as a business owner. Customer service is less than satisfactory...if you get a response at all. Short answers, no regard for customer dissatisfaction. When the desktop version came available I got super excited but was quickly deflated when I was told that I would have to pay an ADDITIONAL subscription to use desktop version...even though I’m already paying a good amount for the app. (There are far better social media scheduling platforms out there that are not only WAY more reliable but also don’t require two subscriptions to use both the app and desktop version). I will be going back to using the other platform. I would not recommend this app.
Terrible overall experience
by chohichi on 2019/04/19 18:30
Purchased the membership for the app. They then release the desktop version so I try to sync app and desktop account, but they said you need a paid membership for the desktop, which includes the app, but not the other way around. They said they’ll offer a half off discount to purchase the desktop app but I have to ask Apple for a refund for the original app purchase. So they were going to make me double pay if I didn’t ask them about a refund. I go to Apple to request a refund and Apple said my reason doesn’t qualify for a refund. I went back to customer service and they said there’s nothing they can do as Apple controls who gets refunds. Then to top it off I go back to the app to use it and it’s showing my account as a free one saying I didn’t pay for an account so I can’t even use it. Don’t waste your time with this app as they try to double charge, and then rip you off by not letting you access the paid membership. Terrible.
If you could actually login and use this app, it would be GREAT! But you can’t!
by macmillanthev on 2019/06/12 03:26
I have never left a review before for anything in my life, but my frustration with the service drove me to the point of writing my very first review. For the very short amount of time that I was actually able to use this app, it was great. However after paying for a premium account to use for my business I was consistently been logged out of my account and being asked to re-authorize access to Facebook. When I try to re-authorize access I would continue to be taken on a loop of receiving an error message, being asked to try again, receiving the error message again, being asked to try again, and so on. I got in contact with Support and they basically said “oh contact Facebook or contact Instagram”. Well clearly the issue is not with Facebook or Instagram because I can log into those platforms on all of my other apps. The issue was with Plann. I’ve scoured other reviews and other people are having the same exact problem and Plann is taking zero initiative to fix this issue. Their answer is “yeah, sometimes technology doesn’t work.. sorry ¯\_(ツ)_/¯” Here’s and answer “fix your problem or give me my hard earned money back!” Trust me when I say don’t use this app. Invest your money and a move advance and technologically sound planning system like Later or Planily!
Was working fine, then I lost everything.
by _bite_me_ on 2019/12/04 20:11
Was enjoying this app until I recently did their upgrade. Now my Facebook business page won’t connect to the account that I paid for a build subscription on. My team member no longer has shared access. And essentially my $200+ paid subscription is worthless. I’ve reached out for technical help, that has failed. I’ve been run around in circles with advise and their troubleshooting articles. I’ve asked for a refund since their technology is no longer working and I’ve heard nothing back. I have lots hours trying to get this to work. Not only is the investment in the subscription costing me, but also are the wasted manpower hours trying to troubleshoot and now reformat how our social media planning process. Very frustrating for a small business to have to go through this. I would be happy if they could just fix the issue or refund me so I can start fresh.
So happy
by Octopiezz on 2018/12/10 01:24
I recently starting up an instagram account for my business and it’s been horrible with the follow unfollow vulture people!! I was looking for a way to get authentic followers and a real community... came accross Plann. It answers all my questions and more! I’m trying to find the right community and it looks like I’ll get it. I’ll post another review in 6 months. But I’ll finally sleep good tonight after a few days of trying to wrap my head around the accounts who are just follower junkies!!! Feel like I’ve got a tool that will help me reach an authentic audience!!!! Whew!!! Thanks so much for the color palette organizer too... and how I can analyze my favorite channels... just a huge stress reliever...
Great app
by christydawnlittle on 2019/03/22 12:30
It has taken a minute for me to get into, through no fault of the app. It just takes time to figure out how to plan content. This is such an awesome platform to write captions on. They already formatted it so you can skip lines without the weird punctuation. I can also plan ahead (hence the name) my posts and have the captions ready. They tell me what times are best for me to post and have my best hashtags saved so I can look those over and add to new posts. I use this app every day. I am growing a business online and this has been a game changer.
Great idea with too many issues
by becfulm on 2019/05/13 13:05
When I first started using Plann, I loved it. I use it for our business IG account and even considered adding some personal ones into it. Around the time they launched the desktop app, though, I’ve had several problems. I had to create a completely different login for some reason, and it got rid of all of my previously saved work. Now, if I’m working in Plann, and I go to a different app to look something up and come back, if I didn’t save what I was working on, the app always completely reloads and my work is gone (even if I was just gone a second). It also tells me its time to post ALOT when there is nothing to post for that day. Sometimes I’ll start working to post something and realize it’s scheduled for a completely different day. Very frustrating. Lastly, I’ve had a number of times when I go to copy and post, and it won’t bring over my text! So I have to go back to the Plann app, reload (bc it’s gone since I went over to the IG app) and go back into the planned post and physically copy the text. I love the context of this app and feel like it could be great if they get all these kinks ironed out.
Only planning app I want to use
by T0MK4T on 2018/05/22 19:56
I’ve bounced back and forth between Plann and some others and I can definitively say Plann works the best for me when it comes to scheduling and posting pics. That said, I do still have to open other apps because the analytics tools on them are much more detailed. I would love to see Plann incorporate “best time to post” heat maps that also let you click to see what previous posts were done at specific times. There’s another app that allows this and it’s amazing. The only other request I’d like to see is to also include hashtag searching in the caption draft section. Seems silly that it only works in the hashtag group and not on the post edit
Close...
by BellaUccella on 2017/11/12 15:31
I love Plann (Planoly is okay but I definitely meant Plann -sorry for the earlier confusion haha). It’s the most consistent and productive app I’ve found for saving tags and planning posts. And the ability to see another user’s stats is extra dope! My only issues: 1)being able to expand top post analytics to see comments and tags (not just top the tag groups...bc I post my tags in the comments and sometimes I want to copy/paste...or I want to see if it was an more personal caption or a quote or something...). 2) analyzing and providing additional times to post (like maybe top three times in a day) would allow me to delete my other IG planning app altogether. Otherwise keep up the good work!
great insta help!
by ✈️🙈🙊 on 2018/09/04 15:56
This app isn’t just great for planning and visualizing your feed, it’s also highly educational in its approach to users. I’ve loved tinkering on plann at first, attempting to improve my overall Instagram feed, but after using plann for just a few weeks, I was sold! I upgraded to manage both of my Instagram accounts through plann. I still have so much room for growth and improvement but feel confident that I’ll get there with plann. Thanks for creating a great app that makes me feel supported in my business growth.
They need to get their programming department together!!
by StephHope82 on 2019/11/10 21:33
I subscribed to the app, then discovered their website version. There’s no verbiage that I could find about which plans cover the website version vs don’t. I finally reached out to their support to ask for some help in regards to this and to ask about which price is actually right and what the differences are in each (each “tier” has three prices - two in the App Store called different things, and a third on the website with an entirely different name for that tier”. After tons of back and forths with the help team, they told me I needed to resync my app (because the app kept showing that I don’t have a paid subscription). They confirmed I don’t need to pay for the website and app separately and that the tier I paid for included app and desktop versions... Today I log in to the website version and EVERYTHING that I had set up for November is GONE. In regards to tech support issues, and applications I’ve paid for, this is the worst experience ever. It’s a shame Jenna Kutcher put her name (a name I still trust) behind a product that’s obviously having some serious programming and marketing struggles!!!
Limited features - needs improvement
by Magnus-Primus on 2019/08/30 03:12
It does not offer a lot. There are other apps which give you a more complete pic of your IG account. One thing that I can’t understand is why to have hashtags sets if you cannot paste those sets into your posting (apparently you can do so ONLY on the desktop version). It only allows you to have 3 sets anyway. I’m better off keeping my sets in notes and copy and paste them into my posts (and is free!). I cancelled my paid subscription as I realized that this app does not do much for me. Perhaps in the future if they provide some serious improvement. Although six dollars a month is not a lot, i don’t see why I would throw my money away.
Instagram poster
by TonySmith5star on 2019/03/11 18:48
Due to IG rules it won’t automatically post but nothing does that. This app however gathers your post and allows you to time your post then when it comes you just press copy and past and in two seconds it logs in Instagram post your content and your done. It’s a great app to stay on top of your post. It also has a reminder by email where you’ll see what you wanted to post and you can just copy and paste as it logs into Instagram from there. Excellent choice for IG influencers!
complete failure
by katthepissedkit on 2019/04/26 04:11
if i could rate this with one star i would. the app was promoted by my favorite youtuber who doesn’t promote just cause she wants to and i was excited to use the app. when i tried to log in, it sent me straight to instagram home screen instead of going straight back to the app and when i tried to long in again it would just repeat over and over again. honestly total waste of my time and i thank God i didn’t have to pay for this wasteful app.
Great App!
by Leslie Tsang MC on 2018/01/20 03:19
Very useful tool indeed! Fast, quick, easy solution for curating and posting instagram, especially when you are running a brand or business. Tech support was fast, friendly and attentive and have gone an extra mile in making sure everything was running smoothly, not to mention, they are always trying to add in new and better features here and there, would definitely recommend this app!
Used to love it - now it never works.
by DaytonMicro on 2019/07/24 20:25
When I first purchased this app I loved it. Now, without fail, my photos will never load, I try to drag and drop and they disappear, and my grid is never in the stage of “completed” because nothing shows up. My photos remain white squares. No matter how many times I delete, reinstall, restart my phone- there is no solving my issue. I pay monthly for this app and will be searching elsewhere for an app that can keep up. I never write reviews but I’ve become so frustrated I felt obligated. As a business owner who uses IG for their business it’s CRUCIAL to have a strong planning app. I hope for future users this is fixed.
Good concept but too many glitches
by kdub622 on 2017/10/25 22:26
This app is really helpful in planning your grid, but unfortunately often glitches and causes you to lose entire captions and images. I've found myself frustrated upwards of 6 times with this and have started writing my captions elsewhere then copying and pasting them to PLANN just in case it glitches and I lose it. The app also puts a weird texture over images that have been edited in PLANN when you transfer them to Instagram - I *still* haven't figured out why this is and often end up having to post the original from my camera roll instead of using PLANN. In summary, I wouldn't pay for this app again.
Solid Start, Disappointing Progress
by Okcupesnewcomer on 2018/01/15 02:03
When I discovered Plann, it solved a major problem: making my Instagram beautiful. Now, it adds more trouble than relief. I am on the latest version of the app and am constantly asked to re-authenticate my account. This is annoying and doesn’t allow me to get to the business of using the interface. Plann also does not load all of my published Instagram posts. Without seeing all of my posts, I cannot create a visual through-line; which defeats the purpose of the app for me. The membership is affordable but, with all the drawbacks, not worth it.
Between 3-5
by Gracious14 on 2019/03/13 14:27
So when I first started using this app, really liked it so I have it 4 stars (haven’t upgraded yet). But then I clicked it when it said to update to 2.0 and I regretted it. It not only crashes but it duplicates previous posts (even after deleting) and the posts I have scheduled the picture never load so error message comes up. Had to delete, start over again and log in just under my IG biz page (when I did the 2.0 it asked me to log in with FB page) and it seems to be working.
It’s only getting worse
by jAsian on 2019/08/29 04:56
I had left a 5 star review before and lots of things worked really well with the app and I used it regularly. Now it’s just become more of a headache to use. First my in app feed wasn’t showing, then the strategies kept erasing, then everything would be blank, then when I was finally able to add a post, it would crash. It was annoying. I uninstalled and reinstalled the app and now my subscription is back to the free version, all my hashtags disappeared and my strategies gone. Customer service people are nice, I’ll give them that. Just wish everything worked smoothly together.
Poor help system
by Raygiggleyyy on 2019/07/28 23:38
They do not have a call center to help with trouble shooting and only have email. Very irritating when the app disconnected my Facebook + Instagram business pages and won’t let me connect again because it says they aren’t business pages, EVEN THOUGH THEY ARE. I don’t have time to wait for an unhelpful email back because I need to get my content cued. Very frustrating for a paying customer.
Buggy
by Coachjessiemay on 2018/04/01 21:25
I really like what this app is trying to do and was hoping it would solve the problems I was having with some other IG apps. But no. Uploading from Dropbox kept causing the app to crash. And if it wasn’t crashing, the app kept requiring that I reauthenticate my account-basically it kept booting me out of IG and I would have to log back in. Now, I can’t even get into the app itself. I try opening it and it asks which account I want to use, then I select and hit ok and nothing happens. I’ve restarted the app multiple times. Ughhhhh.... so wanted this to work.
Glitches in paid version of app
by Chisomagun on 2019/10/20 16:00
I was using the free version of this app with no issues whatsoever. Once i upgraded to the paid version because I liked the free version and wanted to do more, I started having issues with the app. It keeps shutting down for no reason, and I have tried re-downloading it three times which works for a while( talking about max 3 days) and goes back the same way. I think I am going to try another Plan app and unsubscribe from this because it is really frustrating and not allowing me to enjoy the full benefits of the app and managing my social.
Desktop Experience Killed by Useless App
by Rosebud790 on 2019/08/01 17:31
We’ve been using Plann for 2 days now, getting off to an amazing start on the desktop experience - all of the features are extremely helpful & easy to use. We set our schedule for about 1.5 weeks worth of content and captions ready to post to Instagram. Upon receiving the notifications to post on my phone, I open up the app ready to go - and it crashes and closes the app every time I try to open the post to copy over to Instagram. It’s unusable. I’ve restarted my phone, reinstalled the app, logged out and back in. It just keeps crashing, so we’re now having to email ourselves the captions from all the posts we’ve scheduled on the desktop version and copy them over to Instagram that way - very clunky. We’ll have to look elsewhere in the next few days if nothing improves which is a real shame because we thought this was our ticket to Instagram success and we’re really invested in the desktop experience already.
Don’t forget to check out
by roxanaelenahair on 2018/02/27 13:21
Absolutely love this app for my personal business! It takes the time from going through and choosing which photos to post and now I’m actually excited to post because I know it will look good! Currently I’m using the little PLANN but I will upgrade in the near feature! Don’t forget to check out the awesome tips they have for social media and the FREE ten minute video to master Instagram!! #ilovePlann
FRUSTRATING
by CicilyMarie on 2019/03/07 14:24
The idea of this app is great. The execution is beyond poor. The app crashes constantly. It fails to save my text so often that I’ve gotten in the habit of copy pasting all my captions in memos just in case because they always seem to be missing from the program. If you move carousel posts to a different location to change the flow of your page, you are guaranteed a crash. Highly considering finding a new planning app - with 15,000 IG followers I don’t have the time to deal with a failing program. My content is how I make money and sadly, this app wastes double the amount of time needed to post.
Amazing app and customer service
by SpotLightJewelry on 2019/05/03 12:52
I had been having trouble logging in and syncing my app on my phone with their new desktop program. I contacted them about it, and received very prompt and helpful emails that walked me through the set up of syncing The Plann app on my phone with the one on my desktop. Now I can do everything I have ever wanted with this app. Love it! Their customer service is also top-notch.
No real value
by Jeannie50S on 2019/12/14 09:46
I’m still in the trial. I like the features but it doesn’t do me any good to go through all the steps of creating posts, hashtags and selecting posting days, times only to find out it doesn’t actually post. Worse, doesn’t even alert me to physically intervene and post! I found that out after three days there were no posts - hugely disappointing. This would be an outstanding on-the-go app if it actually did post and then alert user it was done. The whole point is automation not more busy work for me.
Best Instagram Scheduler Out There!
by kdall070 on 2018/02/06 03:39
If you’re a blogger, photographer, musician, florist...any business really, this app is for you. I love that I can reorganize my photos and save favorite groups of hashtags. I also love that I can use app for all 3 of my Instagram accounts. Planning out months of content in my gallery and Stories has been a huge time saver. I’ve recently started playing with the new strategy feature. Thank you!!!! This app is a life saver.
Rife with problems
by Vicky452 on 2019/09/02 13:26
I initially purchased Plann because it was recommended by a friend. In the beginning ( last year), it was great. It seems as they've expanded Plann through a desktop version and different updates, it is rife with problems! I'm always emailing support: it's frozen, takes forever to load hashtags, images disappearing, now I can't customize my theme to add different strategies, the list is long and ongoing.
Amazing Instagram Tool
by Sabrina E on 2018/01/25 15:48
The best. This offers a free Instagram Masterclass! This is the best Instagram tool out there and it includes so many special features that helps and trains you to be more strategic with your postings. And if you don’t care about being strategic, it makes posting easier and fun! Save and create your hashtag categories and just copy and reuse them. It also makes Instagram Stories easy. I can’t say enough good stuff about PLANN!
All photos deleted
by ASadPlannUser on 2019/04/13 13:59
I have been a loyal user of Plann for about two years. I even integrated a clients account with it to plan their IG and stories. Now since the desktop offer/upgrade which I decided not to do its repeatedly asking you to connect FaceBook to it. I just did it this morning and lost every single picture, edit and caption I had pre planned. Now my stories planning and strategy sections are “locked” with this lock symbol. I paid yearly for a business subscription for two accounts and now they want more money for features I already paid for on mobile only. I will NOT be using the desktop version after this.
I wish I could give it 10 stars!
by Nativexpressions on 2018/01/10 05:13
For way too long I would upload an image to instagram, see if it worked with my feed, then delete and repeat until I found an image that worked. My gosh that was so annoying. As a photographer, instagram is a HUGE platform for my business. Plann has helped me SO much in creating a consistent feed that draws in my ideal clients. Can't recommend it enough 🖤
Finally a visually delightful planning app!
by Something Joyful on 2017/09/06 00:26
This app is inspiring and beautiful to work in! I'm completely hooked. I can see them updating and advancing the functionality of the app every day and when I had a tiny issue the support team answered in no time. It's clear there's a passionate team behind this app and as a tech nerd, I love that. I've been telling all of my friends about it so I figured a proper review was in order.
It just keeps getting better!!!!
by NicteC on 2019/04/02 10:00
I’m thrilled to be using PLANN desktop. If it wasn’t for all of the features, content planning and scheduling would be a headache. As a designer, it’s an incredible tool that lets me see my brand cohesiveness. And that’s just one perk. It just gets better with the hashtag management feature and the analytics! It’s a must have for anyone wanting to grow their brand on the gram in a stress-free way.
Can’t stand the triangles
by Ankatank on 2019/11/17 16:02
I like this app overall but the large, graphic triangles in the corner of image thumbnails is really intrusive and distracting and makes it hard to accurately visualize your grid, which is the whole point of the app. There are already icons over images that have been posted, which is enough to differentiate “posted” from “planning.” Adding these triangles over the ones that are upcoming/being planned is unnecessary and redundant. I really hope Plann gets rid of them. They are driving me crazy.
Keeps crashing
by bombsywombsy on 2019/05/25 05:14
Been using this app for a few months and I really like it. There is still a lot of functionality even if you aren't paying for a membership. I like the look and feel of the app. One issue I've had for a while is whenever I backspace all the way in the hashtag manager, the app closes and doesn't remember where I was when I get back on. Would love to be able to use this app the way it's intended to be used
Been using for months - great app
by Jennifer.Sullivan on 2018/09/16 17:54
I said if the app improved I’d change my rating. It’s been error free for a while and the improvements are great. The app is very stable and really helps me keep my IG the way I want it to be. One thing I would love - a way to add hashtags directly from the post, like when you are writing your post to click on a # and pick. It would save so much time. I love this app. iPhone X.
2.0 FB Biz Connect Crash (fixed)
by Tina Randall on 2019/03/10 01:35
Updated to 2.0 this morning (3/9/19), connected my Facebook business page, Plann then started spinning -doing its thing & then crashed. It crashes each time I open it. Hoping for a quick fix as I will have to bypass Plann for my social media posts until that time. UPDATE: Same day. This evening the app finally loaded without crashing. Yay! However, it has duplicated all my Tag boxes. Afraid to delete the extras on case it removes all copies.
So good I came back.
by CJATX on 2019/03/12 03:46
Used this one for a while. Left and tried a few others. This one is my favorite because of the grid preview and the hashtag component. It is nice to be able to scroll and easily see number of hashtag followers. Also love the sneak peek feature. Only note: $25 is steep for me with all the other graphic design apps I must have that PLANN is a treat. Right now I am using the free version and it serves my purposes because I think I understand my insights and the algorithm pretty well (she says confidently 😟). I will probably upgrade a few months out of the year (holidays, SXSW, back to school) when I know I will have lots going on. Basically, when I’m in “beast-mode”. Bottom line - love this app. 🖤
Love it so far but I have a small wish
by ashley8481047 on 2018/06/05 00:28
I’m new to Plann & the “insta business” game, but I’m loving the simplicity to navigate plan! I’ve had it randomly crash a time or 2 in the 4 days I’ve used it but it hasn’t become a major issue. The only real wish I have is to be able to compare the different “Plann” options as I’m thinking of upgrading so I wish there was *easy* way to see and compare all the different options. But other than that, a great app!
Love it but I have concerns about shadiness
by BossBarbi1987 on 2018/11/07 02:22
So I love the app BUT and this is a big but... why can’t I see how much it is to upgrade? It is a bit sketchy that I can’t even see how much it is going to charge me. I own a business and I would like to be able to see what my employee has uploaded and the captions she’s made for the following weeks posts but it appear I need to upgrade in order to do so. Not a problem at all but I have a pretty bad taste in my mouth when you don’t show me what it will cost me. Big problem.
Little Plan offers no functions
by Mybrit1 on 2018/07/16 23:22
I wish the Plann developers would have been clearer in the description about the functionality of the Little Plan (free) plan. One doesn’t mind purchasing a plan if one goes in with eyes open, but to think that a basic plan would have some functions with option to upgrade is misleading. Unfortunate and a lost sale here. Signed up only to see that all I can see are three images in my profile. No other functions available. Each item I click on I am prompted to upgrade to Premium Plan. Bait and switch.
This. App. Is. Phenomenal.
by iamfaithleya on 2018/10/30 02:02
Initially, I was just in search of a new image layout planner then stumbled across this gem of an app. I was blown away by all it has to offer including a deeper look into analytics, the ability to save all your hashtags, select a color theme, tons of super helpful tips and blogs, and much more! Definitely worth the download as I know this app will allow me to learn, grow and become more efficient.
Dysfunctional
by A. Thum on 2019/05/13 17:47
Mirroring some other reviewers’ sentiments, I want to use this app so badly, and I need it! However, it has so many bugs—daily, new ones constantly coming up, etc.—that it is currently unusable for me. It does not do its job, especially with any of its photo editing tools. Edits just don’t save; I can do the same thing over and over again and watch it just bomb out. If I were using the free service, I might not even complain; but I’m on a paid monthly plan, so my user experience is not only frustrating but, also, unacceptable.
Rating Trends
8,16,11,9,6,11,5,7,7,10,5,0,2,6,8,2,15,12,15,7,4,6,9,8,6,10,3,6,13,4,10,2,6,12,8,9,0,17,11,7,7,4,12,16,10,8,10,6,10,10,10,11,11,9,8,6,18,7,8,9,12,9,7,6,6,6,12,8,5,11,7,10,14,16,19,4,8,8,13,6,12,8,11,7,7,13,10,7,13,0
All Versions
4.0
9,225 total
 5
7,744
 4
681
 3
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 2
114
 1
425
Current Version (9.7)
4.0
9,145 total
 5
7,685
 4
675
 3
264
 2
110
 1
411
Version History
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