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Norton Secure VPN & Proxy VPN

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App name
Norton secure vpn & Proxy VPN
Description
Norton secure vpn is a security app from a consumer brand trusted by millions of consumers. Protection for your device against cybercriminals, browse more anonymously, change your location, and helps block advertisers from tracking your online activities! Turn any public Wi-Fi into your personal hotspot! ► HELP PROTECT YOUR DEVICE FROM CYBERCRIMINALS When you connect to public Wi-Fi, cybercriminals may spy on your online activity and steal your sensitive information, like passwords and credit cards details. Norton secure vpn uses the same encryption technologies that leading banks use to help protect your data. ► BROWSE ANONYMOUSLY Mask your online activities and location with our no-log VPN. We don’t track or store your online activity, so even we don't know what you’re up to! ► CHANGE YOUR LOCATION Just change your virtual location so your IP address can’t be tracked! ► BLOCK AD TRACKERS ADVERTISERS’ TRACKING COOKIES We help block ad trackers by intercepting cookies and removing your identifying information. Websites will no longer be able to track you to deliver unsolicited ads at a later time. ► TURN PUBLIC WI-FI INTO PERSONAL HOTSPOT Turn any public Wi-Fi into your own secure virtual private network to help keep your personal information safe, and your online activities private. ------------------------------ The KRACK attack puts Wi-Fi connections at risk. Use Norton secure vpn to help encrypt the information you send and receive, for protection against this new threat. With Norton secure vpn, you can pay bills at the airport or check emails at a café without worrying about cybercriminals stealing your passwords or monitoring your online activity. Going online in public just got better. Get Norton secure vpn and go online in public, more securely and privately. ------------------------------ ► SUBSCRIPTION DETAILS • Norton secure vpn Subscription: Provides more secure connectivity for your mobile device. • 7-day trial requires activation of annual subscription. • Payment will be charged to iTunes Account at confirmation of purchase. • Subscription will renew automatically at the end of the subscription term unless canceled. Cancel in your iTunes account before end of trial to avoid payment. • Account will be charged for renewal within 24-hours prior to the end of the current period. • You can manage your subscriptions and automatic renewal may be turned off by going to your Account Settings after purchase. • Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription. • Annual subscription is for one device only. --------------------------------------------- For feedback and suggestions, visit the support forum: http://www.norton.com/wifi_support For a detailed list of features, visit: http://us.norton.com/wi-fi-privacy --------------------------------------------- •Start your 7-day trial* to help protect your Wi-Fi connections now! *7-day trial requires activation of $39.99 annual subscription. Cancel in your iTunes account before end of trial to avoid payment. More details below.
Like using Secure VPN? No/Yes, I love it
by ib11998800 on 2020/01/29 10:53
Like using Secure VPN? No/Yes, I love it. Why does this show up on the screen everytime I use the app. Phishing attack? WAR. 007 666
Problem
by evan buff man on 2020/01/29 09:29
Don’t want this to pop up on my phone again thank you.
Virus. Malware dont install be smart
by SpoutLoud on 2020/01/29 05:16
So the developer of this makes this a popup in websites trying to make u believe u have a virus
Rating
by gladewood on 2020/01/28 18:29
So far so good, however, does VPN hinder other functions, ie, will it automatically initiate internet when not at home, in other words, does VPN work everywhere there’s WiFi?
Good, but...
by The Worm 69 on 2020/01/28 15:32
This VPN obviously traps bad sites. But, prevents MOST of the secure sites I try to open in Safari (iPhone) stating Safari can not open site as not found, and SLOWS down normal communication with sites (I presume since the communications are going through an additional website). However, Norton is still the greatest.
Message to guy review under me
by KINGGOLDENBOY31558 on 2020/01/28 09:41
YOU GET WHAT YOU ASK FOR SECURE INCOGNITO PROTECTION 👌🏾😎 🌟4Stars because PRICE TOO HIGH+ YOU PAY FOR EVERY AD ON THERES NO LOVE GIVEN=Relationship
Its fine
by kolsen71 on 2020/01/27 22:19
This is okay I guess??
Me
by ganjahippie on 2020/01/27 13:11
Works well
Plz fix this
by Happily never after on 2020/01/27 07:03
I was just on a website to read a book but instead it kept redirecting me to opening this app and it is quite frustrating and I would like the creators of this app to know that is method is honestly really annoying and a bad method of advertisement as this just made me never want to use this app instead made me hate it to so much that I think this is the first app I hated so much. I am very disappointed in the creators and whoever thought of this idea.
DOES NOT WORK
by Kenny P! on 2020/01/27 05:58
This is the only part of what you get when purchasing Norton that doesn’t work, and I mean it really doesn’t work. You won’t be able to browse your internet browser, or anything else that require an online connection for that matter. The VPN somehow cuts your device off from any service. This was the biggest reason for my purchase, and I’m angry I didn’t read the reviews first! DO YOURSELF A FAVOR. This is the last place you should get your VPN.
Good app
by lajsjajwjowoshfbfjdjsj on 2020/01/27 04:58
Bees app ever
Me
by kaylay64 on 2020/01/27 01:35
I really don’t like it because it’s not like working out for me I keep on trying but it just keeps crashing in and I hate it when it do that hope you can fix that problem then I will put up a better one sorry 😓
PastorLela
by chosen by choice on 2020/01/26 21:40
In the age of fast information, we do need a faster protection method, so Norton has been among the leaders in protection for the regular person , it’s easy to install and works effectively without you having to prompt it.
VPN
by Teller100 on 2020/01/26 17:30
Best VPN out there!!!
Ads on sites keep leading here
by Dont Get YT Red on 2020/01/26 13:15
Annoying ads from sites on phone keep leading here. Freaking annoying af
To me this is bad
by nfdjddyvbldt on 2020/01/26 00:14
If I would ever even think about installing this app I would get slap
straight bars
by Mr. Mcokner on 2020/01/25 19:05
yo this app is fyeee
Ms Christina
by ms bad luck on 2020/01/25 16:44
How can I win if it will not download
Disconnected often
by T macbone on 2020/01/25 09:35
I liked the simple features, but connect time was a bit long and disconnected nearly every hour or so.
Great
by UrMomGay55 on 2020/01/25 03:56
This app works amazingly
DO NOT INSTALL THIS SPAM
by Vagabond1231 on 2020/01/24 21:39
This app is nothing but spam. This app is in numerous toxic/dangerous/suspicious website. I DO NOT RECOMMEND DOWNLOADING THIS APP NOR USING THIS APP.
Doesn’t Work & They Don’t Care
by ohetreparfait on 2020/01/24 20:13
The VPN will not turn on. I keep getting an error message saying, “error connecting.” Online support was worthless, and it took three weeks for a service team member to call me back. Still not working. What am I paying for?
Does the job
by jimmy90765 on 2020/01/24 19:23
VPN works well. I wish Netflix would work when VPN is active. Unfortunately, certain applications won’t load unless I manually turn off the VPN.
Pop ups
by Erica N. G. on 2020/01/24 04:16
Can you please stop with all the pop ups in Safari it’s annoying and unnecessary.
DO NOT USE THIS APP
by unknown🤍 on 2020/01/23 20:01
It stops everything from working it won’t let you App Store work or YouTube,safari, Netflix, or WiFi, it wills too everything and load really slow
G
by olschool 1960 on 2020/01/23 02:48
It does what l need it to do a
Gay
by i33c on 2020/01/23 02:33
App is gay
You scammed me
by Mr beast is better on 2020/01/22 22:14
This is a terrible app that scams you for money. I could not delete my subscription and charges me still. I’m in debt because of you and I am so so so so so mad!!!!!!
Great!
by kainoa216666 on 2020/01/22 04:14
Good stuff
Aggravated
by candy_haisha on 2020/01/22 01:51
I’m deeply annoyed that I only had the app a month, deleted AND unsubscribes when I noticed I was STILL getting charged $39.99 even though I had already paid the year round fee!! Stop charging me for something I don’t want! Thanks!!
Ipad pro orientation
by slick2 on 2020/01/21 14:53
Great function as a vpn.. app orientation always at bottom (PLUG SIDE) , with keyboard makes hard to use...
This one seems to work!
by D1h2d3 on 2020/01/21 14:06
This one seems to connect readily and the VPN stays up. This one had no problem connecting while traveling internationally. Signed up for five license package. Easy install on spouse and child phones. I have tried others and the had difficulty connecting and VPN would drop off frequently. For me, something that works gets 5 stars.
Norton VPN
by Timmy Hoffa on 2020/01/20 21:20
This is the very best app to stay secure online. Saved my iPhone many times over from the Hackers as we all know that... The only thing is it doesn't stay on or let us know when it goes offline. I have to restart my iPhone to be sure it's on and working. Highly recommend this to anyone
Really helpful
by oluftbll on 2020/01/20 17:38
This always give u wifi with no restrictions
Lenny
by fifamobile losers on 2020/01/20 16:18
It is terrible. No good comes out of having this app. Don’t use at all
Poor support
by customer # 9999999999 on 2020/01/20 14:49
VPN on IOS doesn’t connect since update in Dec although works on desktop. Contacted Norton 5 times for help; no one can resolve the problem. Wasted hours trying to get basic support. Promised 5 times a senior support person will call; no one has ever called. Support very poor.
Shouldn’t have asked me to review it
by tolsen718 on 2020/01/20 02:42
This app asked me to review it despite my iOS setting being set to not ask me. Possible App Store policy violation?
Trash
by bribriana02 on 2020/01/20 01:11
Absolute trash and extremely annoying ads
Star means nothing
by NANA20013 on 2020/01/19 18:50
We accidentally clicked the trial and we are not using this. How do we undo the trial??? We are not using the app how do we undo this.
Hit and Miss
by huntmayo on 2020/01/19 17:17
I downloaded the VPN to be able to get device security when traveling, especially internationally. I also hoped that by selecting the US as my location, I would be able to access streaming services that I have paid subscriptions to. When the VPN is on, 2 of the services won’t connect at all while 2 others connect properly.
It works very well
by Swooshright on 2020/01/19 13:47
VPN’s in general can’t be a Lessing and a cure especially if you hat to connect to devices via WiFi. Norton’s VPN is no different I that regard, however it is an AWESOME SECURITY platform. It does an amazing job. GET IT!!
Hackers
by Mandiwarrior on 2020/01/19 07:18
Will this stop hackers from hacking me????
Feeling great
by Rownut on 2020/01/19 02:48
Stress free surfing
SCAM
by MelinyV on 2020/01/19 02:45
Charged my card even after i cancelled my subscription. Tried to contact apple about it, they told me to contact the developer. I contacted the developer and they’re telling me that can’t even find a profile in my name and i would have to go through apple to get a refund!
SCAM don’t send this to me again my business is nothing to do with y’all
by dont want your gift on 2020/01/18 18:04
Don’t want it’s it’s a scam
Easy to use
by KountryboiBLOC on 2020/01/18 04:06
Very intuitive and easy for a novice to use.
My favorite!
by Andi is petty on 2020/01/18 03:13
this is the best VPN I have found yet!!
lol-
by Stockswon on 2020/01/18 02:21
lol
Terrible
by Jim B1 on 2020/01/18 02:04
I loaded this on to my iPhone 11, iPad, and Mac. It totally blocked my emails from going out and my email provider (optimum) kept locking my account causing me to have to reset my password multiple times. Online and phone support had no idea how to resolve this. Said they’d escalate it to a level 2 supervisor who would call me. That never happened. So I’ve removed it from both mobile devices and turned it off Om my Mac.
Question then I'll erase
by onereactor on 2020/01/17 20:17
Sorry just the easiest way to ask a question, all VPN'S I've tried do I ne thing that annoys the heck outta me, they disconnect when the screens stays off awhile. Can someone tell me if Norton stays permanently connected till I restart my phone? Thanks!
Good
by crotchgobbler on 2020/01/17 02:27
Good
Quit working
by StevieG L on 2020/01/17 01:40
Noticed a couple of days ago it quit working on my IPhone 11 Pro Max. Deleted it and redownloaded it, still nothing.
Scam for vbuck generator
by shwkaochnwjs on 2020/01/16 15:19
Read title
Wonderful
by Supremesoundz on 2020/01/16 06:33
Best
Rosana
by Rosana20 on 2020/01/16 04:01
Good
Gang
by ivannnnnnn7 on 2020/01/16 03:43
Better than most
Norton vpn
by Guy42 on 2020/01/16 00:10
I wish it was free instead of subscribing
Needs work
by HIP2THAHOPPA on 2020/01/16 00:07
Kool idea bro, but unless you know how to “blanket” code then you’re really just kind of a relay to another point which can still be triangulated right to you’re most trafficked areas....but that’s if they REALLY wanted to find you.lol It does job, but just how reliable is it with out some actual test or proof that it works not just theory.
Not bad
by Steady killer on 2020/01/15 22:36
Ok
Terrible
by AlMoNd_MiLk on 2020/01/15 22:07
Very bad app. Literally a scam. Don’t Evvveeeeeer waste you money on this
Great app
by yibble boii on 2020/01/15 21:51
The quality is great it’s very safe and ya! It’s a great app
Stupid app
by vannahmorales on 2020/01/15 17:22
I don’t want this app but it won’t let me uninstall and i don’t know how to cancel the subscription smh
Worked at first now it doesn’t
by Coldkid56 on 2020/01/15 16:32
I have an iPhone 11pro it was working at first but now it keeps stating your network is blocking the VPN. I actually brought the subscription service specifically for a VPN. As I usually work in different offices and have sensitive information on my phone that needs to be to keep it secure. I basically ended up wasting two of my licenses for a product that doesn’t work. This is occurring both on my phone using my internet and using various WiFi outside my home and wifi of friends and acquaintances. As well as Public WiFi.
Don’t use
by quizeyparker im a ytber on 2020/01/15 13:10
This app forces u to download I goto a website to get a game and everytime I open the browser it take me here they a advertise there game to make u think your getting somthing for free like Minecraft and say u have to download this this app scams people. Idc if y’all respond to this comment stop SCAMMING PEOPLE!!!!!!!
Fake
by hdhe234 on 2020/01/15 01:35
Fake
Works Great Unless You Download Torrents
by hauntid on 2020/01/15 01:15
The von works great unless you start an active torrent download. It then immediately shuts off and leaves you open. Not cool considering this option is o key for paid subscribers. I hope this is resolved soon.
Terrible
by Erik232 on 2020/01/15 01:07
Terrible
Get it
by tovar00000097 on 2020/01/15 00:22
Best one I’ve tried !
VPN review
by D in MS on 2020/01/14 21:42
I had to delete apps and reinstall them after latest Apple 🍎 update 13.3. This was a lengthy process of trial and error trying to reconnect with my home WiFi. Still must call Apple and get the I Mac reconnected. 😌
Norton VPN
by Howler56 on 2020/01/13 15:20
Norton VPN works great on all my devices.
Non working app
by 52trey on 2020/01/13 13:00
App does not work
Good but GOOD IS ENEMY OF THE BEST
by publickimagelttd on 2020/01/13 11:49
Vpns at this cost or ANY should have military grade structure. It IS better. However, better is not great. The good is the enemy Of the best. Norton increase prices and decreases product quality? There goes the cloud. Oh well!!? Let us charge more. Right righhhhhht. I like you I was too love you but you're always two steps behind your own graphic design. I am right.
Best thing since sliced bread
by Lisam9712 on 2020/01/13 11:42
No more ads , this is amazing , the Norton LifeLock package gives me ultimate peace of mind
The only reason I installed this
by jansnsnmd on 2020/01/13 01:18
I only installed this for free tik tok followers am I the only one??
Poor instructions
by vettenut2002 on 2020/01/12 14:32
The operator instructions are none existent. What do you go to help, The software takes you to an advertisement instead.
Created Bluetooth issues with my car
by CDiFi on 2020/01/12 07:12
Decided to try as I thought it would provide protection when connecting to public wifi. However I didn’t figure out it was causing connectivity issues with my car Bluetooth until after trial period ended. It would take 15-20 minutes for it to connect, even after I turned VPN off. After I deleted the program my car connected again without issues. Not worth $39 if I have to delete the app and download it again for me to use it. Way overpriced.
Norton VPN
by casinofav on 2020/01/11 02:13
Nice to have but Google Connectivity has been an issue. Dr Jones
Too many in-app survey requests
by 22317ag on 2020/01/10 22:04
The number of survey requests is maddening. Every time I go into the app I have to Love it or Hate it and the extra clicks needed to get past that is annoying. Stop the surveys!
Don’t recommend
by ehekkqnwiekrmdn snwke on 2020/01/10 13:03
I don’t recommend this. I was tricked into downloading this due to me having online problems. This app makes you pay $40 a year to use it. Do not use it
Doesn’t switch off automatically
by ciran09 on 2020/01/10 04:03
First off, having a VPN has given me a greater sense of security, particularly when connecting to public WiFi, which I hate to do, due to their lack of encryption, generally speaking. I agree with another post tht the inability of the product to “shut-off” in a smart manner can be a pain, which happened to me when I got home to my private network. As a software engineer myself, I’d probably recommend a feature that would somehow detect networks, e.g. - secure or insecure and perhaps auto-connect when connected to insecure networks. Jst a thought.
Fraud
by jaipate on 2020/01/09 19:13
Was duped into downloading from a website claiming it was a necessity to utilize all the functions. I was certainly suspicious, but didn’t figure Norton to stoop to such subhuman deceit. I’ll never use Norton for anything.
Why this app is bad
by Boogie0817 on 2020/01/09 17:46
Because I was useing the app and it just stopped and said it was not responding
Will not boot up with out it.
by zRoy1948 on 2020/01/09 14:07
Best thing since peanut butter. If you don’t have get, it will save you trouble down the road.
LIVE STREAMING
by BERNARDKOZLOWSKI on 2020/01/09 02:00
I have problems with this app live streaming using public WiFi.
Best
by TymmetryD on 2020/01/09 01:58
I’ve tried multiple VPN apps and this is by far the best.
Norton’s VPN
by Blue woods on 2020/01/08 17:31
My Wi-Fi is hacked daily. My cable/internet provider has recommended Norton’s VPN. It allows me to access the internet securely. It works very well, but hackers batter it until they finally manage to override it somehow. They I must delete and reinstall it. The folks at Norton’s go the extra yard when your are being hacked. They are very good to work with. .
Cool
by soupa man 89 on 2020/01/08 02:56
Cool
Concerned
by turnning40 on 2020/01/07 05:44
I like this app, I find myself turning it on more than turning it off. When this app is turned off I feel less protected.
Cloud for Apple Products????
by I.CON™️ on 2020/01/07 02:27
Will this be possible in my lifetime?
Question
by Question Mark.com❔❓ on 2020/01/07 01:45
Does this get rid of viruses like the Trojan horse
Membership
by NDreamcast on 2020/01/06 04:45
I don’t agree with having only the option to pay for the subscription when the app is free. The app should be pay-to-use since you have to pay for it either way.
Help
by music lover the human being on 2020/01/06 04:00
The app worked like it was supposed to and all but when I downloaded it and the app icon showed on my home page, there was another one beside it (the icon was identical but shaded) that only just popped up when I downloaded this. I tried deleting it but it wont go away. What is going on? Did this review even make sense? Help me.
No
by Ford boys on 2020/01/06 00:57
No no no no no no no no no no no no
VPN
by JustaLVN on 2020/01/05 20:48
This is the first time I have ever used VPN. But I like it’s function and added security . I will certainly keep it up to date
Bubble Burst
by HateThatHpnd on 2020/01/05 18:01
Thinking when the leader in security offered a VPN there was no way I could go wrong. I enrolled Friday. Securing My New Year (lol). Wrong. When my VPN is on I have no access on my phone to use the internet or open apps. Says I have them blocked. Fair enough. Thinking a simple call would be a resolution.... Here I am 12 reps, 6call drops! 4mistransfers, A promised call back that never happened and 4hrs later. A representative FINALLY showed mercy and got her boss to give her permission to cancel my service. And in all of this only 1 representative actually seemed like she actually cared that I was upset and wanted to cancel. She eventually sent me to the wrong place as well but... So. Hate I had to give A Star but at any rate ... For those of you lucky enough to be enjoying the service.... Lucky You.... Lucky You :(
!
by hdkdiwndnsha on 2020/01/05 15:28
When Ever I try to login with my gmail it says no and for a site it HAS To be free
Man-in-the-Middle
by donaxme on 2020/01/05 14:30
After a MIM Attack this was the most effective software to put an end to my security problems.
Help
by nicki~b on 2020/01/05 06:40
How do I cancel my subscription, this isn’t what I wanted
VPN ?
by gt6plus on 2020/01/04 17:59
Verizon store, removed program, when I asked Why i8, was too SLOW!
A few suggested ideas
by Ted E Bear In October outside on 2018/05/30 23:27
Can you please allow the ad tracker to not just stop targeted ads but stop all ads together. Also could you allow it to work with Alternate DNS so that the ads do get blocked. I use this app but to avoid the ads in most apps I have to also use AdClear by Seven Networks. I use the DNS based feature only in AdClear as the AdClear DNS feature uses Encrypted DNS that blocks Google based ads and other ads ad well when you ad a custom based DNS such ad Alternate DNS. I would also like you guys to ad a Porn and Adult site blocker in your VPN to avoid kids who need a vpn to say access email for emergencies such as the recent school shootings when some schools block the email ports on the public WiFi. It would be really nice to add filters in your VPN app that can be just like a governor for impulsive people and people who want to avoid the filthy stuff on the web. Otherwise it is a good app.
Better than most
by kidztested on 2019/10/06 21:07
I’ve tried several VPN’s and this one like most will disguise your IP and block trackers but it also switches on independently meaning I turn it off it turns itself on, I turn it off it turns itself on - and so it goes unless you block its access. If it was auto protecting because it felt your Internet access was unsafe that would be one thing - but that isn’t the case. It can, I assume unintentionally, interfere with cellular data when wireless internet is not available and there is a large amount of pages that won’t display not because there blocked by the VPN but because there denying access due to the way the IP was masked and the “signal” as it were was routed. For example when accessing Google with the VPN on you might have to make several attempts to establish that connection and use Google. I don’t know if they have corrected this with the new update or this is simply inherent in all VPN’s only time will tell as tech improves. Oh and it is rumored that although - and I actually I like Norton - your personal history etc. is masked/hid Norton itself can ultimately track it - but that’s only if you believe some of the guys working in Military Intelligence- and no that’s not an oxymoron. So if you have to have one form or another of big brother watching I guess I don’t mind Norton. Ok got to go 5G is on the way and pervasive AI is right behind it - so to all a good night
Needs work
by 2004-2013Corvette on 2017/09/18 03:05
I was asked if I wanted to update my dissatisfaction with is product. I thought why not, sense the programmers had there chance to correct all problems. Maybe I should reevaluate this for them. So I did! I tried to turn it on, and it did turn on, it hung up after about an hour but it did get nearly a full hour of operation before it took a dump. This product needs someone to test it before they release it...still garbage! This app needs a lot of work. The only thing really consistent with it is that it consistently locks up. It not only the app, the same problem exists in the Norton WIFI program for you PC. They both stink! Somebody needs to have a chance to excel at another vocation because programming doesn't seem to be their forte and I'm sure they are getting paid an exorbitant amount of money to produce this garbage. The one nice thing is that you can turn it off...thank god for that one! This app seems to work better but still has issues when launching certain apps. I know HBO Now has a problem downloading data when the VPN is on. Also Hospital apps don't work and pandora has issues. Why these programmers can't fix it is unknown. You would think they would of had enough time even coming to work at 930 and leaving at 1pm and going on vacation every 3rd day.
Doesn’t work, limits phone usability
by mslinscott on 2018/10/14 16:53
This app is a giant pain in the neck. It does not maintain a VPN connection on my iPhone 8, so I have to try to reconnect EACH time I want to use my phone, whether I’m in a WiFi zone or just using cellular data. Reconnecting can take 2, 5, 7, or endless attempts, sometimes not connecting at all. Without connecting, I can’t use my map app, my weather doesn’t refresh, and so on. This makes my phone usability total garbage. For instance, yesterday I got caught in a construction zone and needed a quick detour. I tried to open my map app and it couldn’t refresh with my location until the VPN connected. I tried to connect over and over, but it didn’t work and I couldn’t get a route. This has been happening the entire first month of my subscription, although the app worked much better during the trial period. I do not recommend this app. I really love the idea of a VPN, particularly when I’m using a public WiFi, but being required to wait a few minutes or more each time I lift my phone to use it in my own home or when I’m out on the road is a huge headache. I wish I would have cancelled before I got trapped in a full year’s subscription.
Norton Secure VPN & Norton Services
by Capitalism and Freedom on 2019/04/20 03:12
Norton Secure VPN is a must have for any avid smart phone user. My iPhone is now more secure than ever, and has the latest encryption on the market thanks to Norton Services (Norton Secure VPN, Norton Security, Norton VIP Access, Norton Ad Blocker, and Norton Privacy Manager). I can now do more on my iPhone than ever before, with less worry. Before subscribing to Norton Services my iPhone had weak security, and I was opposed to doing financial work, sending and receiving secure and classified emails, and storing passwords on my iPhone. Nevertheless, I never worry anymore thanks to Norton Services, and I now do all financial transactions, send and receive secure and classified emails, and store passwords on my iPhone without hesitation. I even invest on my iPhone, thanks to Norton Services! There's no other computer security company that I would trust, like I do Norton Symantec Corporation. Thank you, Norton Symantec Corporation for everything!
VPN Configurations Problem
by 69Brothers71 on 2019/09/06 03:43
Downloaded the app maybe around six months ago. Worked great and was speedy in the beginning. After sometime it began to slow down my updates. Also, it used to two two locations with Japan and Singapore. Now it only gives the Singapore location. Suddenly, within the last month, the app won’t turn on and wants me to allow VPN Configurations. I allow it but it does nothing but gives me an error and won’t turn back on. I contacted tech support who really tried to help but couldn’t. Seems like their only solution (one I did before I contacted them) was to delete the app, restart my iPhone, then reinstall the app. Doesn’t work no how many times you do it. So now I have a VPN app that I paid for and doesn’t work. I want to give this app 5 stars from the beginning but with the slowing down of updates, only one location, and now inoperable, I give it three stars in the hope that somehow they’ll fix the issue. I reside in South Korea.
Just don’t even bother to download it
by User user 321 on 2018/06/21 04:28
Yo so at first I was going to download this because I got a message saying I have 2 viruses from visiting “adult websites” and lets keep in mind I’m a young teen just trying to play my lemon game which is really fun so I looked up cheats for it you know. Cause I couldn’t get passed this one level so when I opened safari and looked up cheats and clicked the website the dumb notification came up. I’m the only person who uses this devise so there’s no way in the world that there’s adult websites on it. I’ve seen other people with the same complaint and the company just says something stupid about how it’s a 3rd party seller and all but if this was an actual legit great working app then they would have taken down the scam by now. So dont even try to blame the 3rd party seller. Plus it’s takes all of your money if you put your credit card number in. I’ve seen a bunch of people say that too! I personally think apple should remove it from the App Store! But if you want your money stolen and to be scammed then this is the app for you!!!
Not Happy.
by RetMil on 2019/03/18 20:35
I downloaded the program and it worked as far as installing the program but it did not add the Icon to my screen. You cannot get into the program without going online when you do not have an icon. I have gone onto the chat with Norton five times, I have called them Three times and no one can help me find out how to get the icon added to my screen. One told me to uninstall the program and reinstall it. Well you cannot uninstall without the icon. Don’t assume that the support people know their product. That do not. I tried to cancel my subscription and delete the program another way. Can’t do that either because I paid it for a year. So I’m stuck with a program that no one can help with. I still have to go to the App Store search for the Norton Secure VPN program and click open to get into the program to make changes or turn it off. Besides that it seems as thought the program has slowed my internet down considerably. Wish there was someone that I could talk to about this. Therefore, count me as Not Happy.
Slowness has been addressed
by SaxMan_99 on 2019/06/07 02:53
Update There have been two updates since my original post. The updates have corrected the slowness issue as I am now getting in the neighborhood of 200 Mbps consistently which is acceptable for going through the VPN. Original Post Using a VPN I would expect to take a small hit with my speed. However, I never would have imagined how much my speed would be impacted. I can do a speed test while on my home WiFi without the VPN and get 250+ Mbps consistently. When I turn on the VPN my speed drops to at most 50Mbps! It does not matter what region I select the VPN to connect to. This is unacceptable as I cannot justify paying for such a performance degradation. I have been a Norton customer for many years, but unless this is addressed I will be canceling my Norton VPN subscription.
Functional, but has its quirks
by ShowMeHackerDan on 2018/12/03 05:25
I’ve only been using it a couple days, and for the most part it seems pretty reliable. Sometimes it drops the VPN connection after establishing and initial connection, but it usually recovers. I’m not sure if this is a problem with the app or the WiFi network I’m connecting to. After installing the app, for reasons unknown, I could never connect to a server after accepting the terms and conditions. This went on for several hours even though I could access several other Norton sites. For whatever reason it finally started working. I was about to give up on it and try another app. One minor annoyance that should be an easy enhancement would be to support landscape mode. This is especially needed for iPad users as it makes multitasking more cumbersome without it. The application stays in portrait mode even when the device is oriented in landscape mode.
A tad frustrated with ability to control the app
by WazeSir on 2019/01/22 22:14
I have been a fan and huge supporter of Norton products, for many years. I have even used this app (through all its iterations) in other countries, and highly recommend it for such use. HOWEVER, the app should allow SOME control over whether to turn it on or off. Switching the button to “off” in iPhone settings does absolutely nothing. The app will continually try to ignore the request to turn it off. Why would someone want to turn off the app? Because at certain times, one would like to show his/her true location (some apps require location, and while using those, I do not want to show my location as elsewhere in the country). At other times, since my home is not within WiFi range of anyone else, I would like to decide whether to run the app, not be given no other option, with the (very) persistent “ON.” If Norton fixes this flaw, I will certainly improve my rating of their app.
STOLE MY MONEY
by Dayna.rodri on 2017/10/16 23:42
Downloaded this app and didn't do it for me. Closed my account and deleted the app. Surprise surprise, wells later they charged $32 from my debit card. I called Apple because I was confused why I was charged. They told me it was the app the be that had charged a membership fee, it was so hard to find a phone number for Norton! Turns out they do not have Customer Service..? No wonder why! I had to call technical support, asked to be directed to someone else for some customer service. He was rude and asked if he could know what I was calling about, I explained and he's telling me to call Apple, that they do not have an app for iPhones... what? I explained I already spoke to them and that I needed to talk to someone from Norton because I did not approved that transaction. He just stayed quite. I asked for a phone number amor be transfer and he told me NO. I wouldn't trust this app if I was you. Not even to see if it works for you. Because if it doesn't, they are gonna charge you anyways for trying the thing out! Good luck!
Awful VPN
by CSD-83 on 2018/11/22 17:35
I wish there was a way to give 0 stars. This is the worst VPN guaranteed on the market. Why? If any other VPN connects it is automatically better than this one. I really tried using this. I’m in Africa and a VPN is a must. But I have spent literally 45 minutes trying to get this to connect to any server and it fails every time. Doesn’t connect. I close the app out, pull it back up try again and nothing. This is nothing but a scam. Do yourself a favor and absolutely do not buy this app. If you want a way to waste time and be aggravated trying to get this app to connect then maybe this is for you! If you are like every other human being in the world and just want the app to work like it says it will, don’t get it. It doesn’t work. Biggest waste of money in my opinion. Never connects. And on the rare. And I mean RARE occasion it does (maybe once every few days) make sure to not close your phone or the VPN will shut off as well. Allow me to give you some other things that are better to spend your money on. 1) Paying for a fishing trip to the Dead Sea where there are no fish 2) Paying for a sky diving trip and not being provided a parachute. 3) Paying for the experience of using a fork to eat soup. 4) Paying for a new water bottle that has a hole in it. Any one of those purchases would be better than this garbage app. Do yourself a favor and don’t waste your time or money on this.
Not bad. Better than Kaspersky.
by Blstrn on 2017/10/03 13:14
I dumped Kaspersky Total Security 2018 for Norton because it had the same features. So far, I have not had a problem with either the Windows 10 X64 program nor any iOS programs for the internet security. That makes me happy. The only thing I would discuss is that the password program doesn’t always do what you ask or completely ignores when you enter in new information. There is sync option and I assume it automatic upon login but not sure. Otherwise, this has not been a problem like the last program. The last thing is, (I know the answer, this is rhetorical) why in the hell can we not US based customer service. Culturally, we understand our problems and needs better than xxxxxxistan, Phillipines, India, where ever I end up.
AUPDATE: App Quit working & will Not connect to vpn servers
by Id1047 on 2019/10/04 12:31
Seems problem may have been with Norton VPN servers net. Problem seems to have been resolved overnight. VPN now functioning again. Worked as expected for months then lost ability to connect. Excellent WiFi signal. Running auto connect (was connected to a California server when everything quit). iPhone XS, 512gb memory, iOS 13.1.2. Deleted app and did complete reinstall. No effect. Still no connection (just dancing blue circles). Tried support chat but more than 30 minute wait. Extremely poor performance. Not what I expected from norton product. Not recommended as long as this problem persists. Essentially paying for non functioning app and reduced capability to use phone.
VPN issues
by uc2enter on 2019/05/06 23:33
I just installed this on my iPhone after the VPN stopped working from another Norton email account which expired and was not told about the VPN expired. After contacting Norton antivirus and waited for about 20 minutes for support. Support was somewhat helpful except never told me why my account didn't work until my second call when I realized, I was being forced into another upgrade and that my second email account was only for three Pc's and not for iPhones. By this time, I had to contact Norton again and find out that I couldn't add my iPhone to an existing account/ email. Finally, I was able to get a new agreement and now, I have 5 devices, two pcs and one iPhone. After updating both my pcs and iPhone it worked but with a new issue. My iPhone kept looping and would restart the Apple screen. I did some research and after, uninstalling apps, resetting the app, pulled the SIM card, it still kept looping. Finally, I found out that Norton Antivirus had a Time bug, I had to change my date and time back to December 1, 2017 @ 5:42 PM and than reset my iPhone. Now my iPhone is working without interruptions. VPN is good at times but I have at times manually have to set the VPN, daily and if I logout I have to re connect it manually. Thanks for listening, Marty McCafferty
This has problems...
by Turbocouch on 2017/10/26 01:18
I’ve been using this for about a week. Once this is installed on my iPad Pro 12.9: Using my SlingBox is not possible with my iPad mirroring to my Apple TV. It worked flawlessly before. Trying to use the FiOS mobile app, at home connected to my Fios router, it cannot find the set top box. It will not allow me to turn off the VPN and remain connected. Lately it just keeps turning itself back on, after I turn it off. Even when I can get it turned off, I have no internet connectivity both with the WiFi AND Cellular service. When I turn this software off, it should stay off until I turn it back on. It should not interfere with my internet connection when I turn it off! I have to uninstall the app to get my internet back. I’ve done this three times when I really need the connection and it would not let me get to the internet. As soon as I uninstall it, my FiOS app works fine. I am in my own house and I can’t turn it off. This should be fixed. I am a paying subscriber for other Norton products, and I just signed up to pay for this. Please get on these problems quickly. I was trying to get directions using google maps on my phone, and the VPN was preventing getting the directions. I deleted the app, and the directions came through immediately.
Your Decision
by Northern Frustration on 2019/11/19 22:17
I was going on my second year of service with Norton. Didn’t have any issues until I changed my phone number. I couldn’t access my account. Contacted customer service and they said I would have to set up a new account because of the two factor authentication (?). Anyway, I asked why can’t they just change it to my new phone number. They said they can’t do that. Never received an answer as to why. I’m very frustrated. Asked them for a phone number. After a few tries of asking for a phone number to talk to someone, they finally gave it to me and said the answer would remain the same, no refund and I would have to set up a new account. As a customer, I am supposed to trust these guys? Absolutely NOT! I will take my business elsewhere. If I could give negative stars, it would. Never seen a customer service like this. I would caution people before using this company. Ultimately, it’s your decision.
Feedback on your app
by Harleydadx2fine on 2018/11/11 16:14
I have had the VPN for over a year but only had this app several moths ... it works so much better than just the VPN ... there are still two areas to address ... it cuts off all the time ... and second my iPhone kicks it completely off the phone twice now on the first and second security updates run iOS 12 &. 12.1 I had to completely reload the VPN and app ... actually I have loaded the VPN app but still haven’t gotten it to reload my actual VPN I pay for yearly as of this moment ? But I am trying ... any tips on performing this task the easiest would be appreciated:) thank you overall great app ... just don’t get why my phone keeps deleting the entire thing ??
Some improvements
by Terrell66 on 2019/06/22 21:09
I like this product a lot, when I’m somewhere with a super strong, fast, WiFi. Anything less than perfect and it seems to make my devices slower and glitchy, wifi disconnects all together. Additionally, it would be awesome if, on my cellphone, it could somehow remain active in the background. For example, it’s on when I’m on home wifi, I leave for work, I arrive and automatically join the guest network. I wish it would come back on automatically. Or even if it would work with cell signal. I don’t understand it all well enough to know if this is even possible. It will not download on my Dell laptop at all. But as bad as Microsoft Edge is, that may be to blame more than Norton.
Inconsistent
by Eddie Starwolf on 2018/11/21 20:25
I expect better from Symantec, I expect a product that plays nicely with its brothers and sisters in the product line. I expect the VPN to start efficiently with each new router environment particularly on public WIFIs. It doesn’t, as I have had to uninstall and install it sometimes to make it work. If I’m going to pay for it, I don’t want to do that. Also I would like to add it to my current Norton subscription but only recently discovered that I have to do so on my main system instead of being able to use any of my portable systems. Highly inconvenient and worse, I had to go online to help me figure that out.
Needs Some Minor Issues Ironed Out
by cinenaut on 2019/06/18 23:51
Echoing what others have noted, the error message/push notification that warns me that I’m connected to an unprotected WiFi and to turn on VPN when Norton Secure VPN is *already on and active* needs to be fixed *immediately*. Lack of urgency (at the time of this review, the last update to the app was two weeks ago) in getting this issue fixed is not encouraging. VPN is very solid and stable on my home WiFi network, but unreliable and disconnects from WiFi often when using open, public WiFi spots — which negates the whole point of having a VPN client on a consumer mobile device. I wish the app allowed a bit more granularity in being at least able to have option to select which U.S. states the VPN is routing through for those who need that functionality on occasion.
Have to force close and restart
by cash balances on 2018/10/31 12:22
After the last update, about a week ago I have to force close and restart the app on iPhone and iPad because the screen will not let me click on the turn on vpn icon? Basically if the app is already open in the background and the vpn disconnects I cannot reconnect without closing and reopening the app because the screen is dead and will not let me click on connect. Same problem on iPhone and iPad app running iOS 12. Have already tried logging out and back in. Have already deleted and reinstalled the app on both devices. App is basically worthless after last update. Please fix for those of us that travel for a living and use a vpn 24/7 in hotels and airports where the Wi-Fi automatically logs out out when you close your phone because this bug is literally wasting a hour of my time every day!
After update horribly broke unless you work around
by seriously%}{+{ on 2018/12/16 04:50
Used it for more than a year, great product. Then they “updated” to a new app, VPN secure. Would not work on iPhone; would connect and go in circles and then if you turned it off it would try again...nightmare. To turn it all the way had to delete and reinstall the app. Today figured out at the Apple store (while the genius was busy NOT figuring out how to turn off VPN, b/c same glitch) that when you have a VPN program the new iOS /Symantec sets to “connect on demand.” And this is the grand evil. You don’t have to delete to turn it off when you need to. You have to change the setting. In “settings” go to “general” then “VPN.” You should see a VPN connection; click on that. It will show the current VPN settings, but scroll down to see the slider button set to “connect on demand” and turn it off. NOW the on/off slider in the Normal VPN tab—and the on/off within the app—will work. Only 3 stars b/c it’s inexcusable I had to figure this out on my own and Symantec hasn’t fixed or told us for a month...but now it’s back to working normally and well like it did for the first year.
Discriminated against after being deceived by false advertising
by truly disgusted victem! on 2019/12/29 17:05
Zero stars! I am trying to complete a survey where in several places it was clearly stated that there was no charge, that it was a free 7 day trial. I don’t have a credit card so I’m being discriminated against because of my social credit status! This is false advertising in an extremely blatant form. No free trial should require a $40 payment , not to mention, because of the fact that it is merely a software install, their should be no reason I can’t be granted the 7 day free trial, which Norton can easily disable internally after the seven days! Why am I being discriminated against over weather or not I can afford to get a credit card? I am simply requesting that you not restrict me because of my social status. It’s no different than a civil rights issue, and you cannot deny my civil rights.
Affects my data service.
by FearlessFarless on 2019/05/08 00:28
I have an iPhone X. Renders my data service useless, whether I’m home, at work or wherever I’m at. I cannot depend on this app, I have no idea if this app even does what it says it does. I logged out and bam now I have internet. It got to the point where I was turning my phone off and back on every day trying to get my data/internet service to work, too often my VPN wouldn't even turn on. I decided to discontinue my subscription to this app after a year of having it. Frankly, I lost interest to contact support, Norton will have to fix this issue w/out my encouragement. I think this app might work best if you have a Wi Fi connection which I do not. I bought this because I have LifeLock, at least LifeLock works. I would renew my subscription if Norton could prove to me it has resolved this issue/s. I hope this app works for you.
Turns itself off and exposes your private data
by gryller77 on 2018/10/08 02:00
It turns itself off without warning, potentially exposing your data on unsecure wifi networks! A flaw that defeats the whole purpose of having a VPN app! It is actually worse than having no VPN at all, because it gives you a false sense of security, causing you to communicate info such as a credit card number on an unsecured network because you believe you are on VPN when in fact the program has turned itself off. Unbelievably shoddy product! I have been a user of the Norton virus software. Seeing their wifi “product”, I am having to re-assess this company’s overall quality control practices. How could a “reputable” company like Symantec put out such a flawed VPN program? And do I want to trust them with my virus protection either? I need to switch to a different vendor for both solutions.
Bait and switch
by khi1 on 2019/09/20 19:07
My 1-year subscription is apparently only good for 1 device at a time. When I try to log in with another device it says “No Seat Available” and forces me to log out of the other device which is active. What a PAIN! Making matters worse, there is no way to change or upgrade my subscription to multiple devices. Why? I have tried all of the recommended steps on Norton’s website including sending an “invitation email” to to device I am trying to add and I am taken back to a screen that says “No Seat Available.” A möbius strip of frustration with no clear instructions from Norton. This leave only one way to get Norton VPN on several devices—set up multiple accounts/passwords at $29 per device. Certainly not doing that but will be cancelling the subscription when it expires.
Not connecting to my home WiFi
by Bushbob69 on 2018/11/21 03:31
At first it seemed to connect fine. I have all Apple products. I would connect to my WiFi then go to use my iPhone or iPad and it would always say no internet connection, I would go back to settings and my WiFi says connected, then go back to what I was doing,ie; email, home security, Facebook or just regular internet on safari. I thought my WiFi or extenders were the problem, reset everything, but still issues of no internet connection. Then I went and deleted the vpn app from my iPad and it worked just fine, no issues. Took it off my iPhone 10Max and iPad Pro , internet connections were fine, everything works on all 3 devices without the vpn. So what can I check with the vpn app?
Reliable name reputation excellence
by MadMax1800 on 2017/08/23 18:35
Warning to all who are experiencing security breaches and hackers. I don't work for nor have I been paid by this company, and it's the best mobile protection I have encountered. I just wish it a phone scan app to identify and remove phony apps and emails that have already affected the phone. And no other company has that that feature either. I thought I was safe with my Mac or Apple products because of the close network and recently found out that's not the truth. Protect yourself iPhone usersand stick with the name you can trust other VPN apps could be now where themselves which happened me
Awesome
by dmv8487 on 2019/08/15 16:04
Ok, so I really like this app and the concept of the app BUT one reason why I won’t give it a 5 star is because I’m paying for this to be turned on and secure my VPN all day and I find it very annoying that I’m having to go into the app and turn it on constantly. If I turn it on, IT SHOULD STAY ON & only turn off if I manually turn it off, but why would I want to even turn it off if I want my phone to constantly be protected? So, for the programmers who have built this app, please fix this issue, I should not have to go into the app to turn it on every so often, if I turn it on it should stay on.
Bubble Burst
by HateThatHpnd on 2020/01/05 18:01
Thinking when the leader in security offered a VPN there was no way I could go wrong. I enrolled Friday. Securing My New Year (lol). Wrong. When my VPN is on I have no access on my phone to use the internet or open apps. Says I have them blocked. Fair enough. Thinking a simple call would be a resolution.... Here I am 12 reps, 6call drops! 4mistransfers, A promised call back that never happened and 4hrs later. A representative FINALLY showed mercy and got her boss to give her permission to cancel my service. And in all of this only 1 representative actually seemed like she actually cared that I was upset and wanted to cancel. She eventually sent me to the wrong place as well but... So. Hate I had to give A Star but at any rate ... For those of you lucky enough to be enjoying the service.... Lucky You.... Lucky You :(
Norton VPN renewal through Apple Store
by 1849382746 on 2018/12/05 01:37
I have been using Norton VPN for IPAD for over year with no issues. I was recently billed for automatic renewal by Apple but this was not recognized by the app or Norton. Contacted Norton tech support and they could not fix the problem - I am getting the error message that license has expired even though I have been billed for renewal. I called Apple tech support and they could not fix the problem but supposedly they are refunding my subscription charge (I have not seen the credit yet). I tried everything numerous times including uninstalling and reinstalling the app. Even now that the subscription has been cancelled I cannot start from scratch to get a new subscription or 30 day free trial. Apparently I am locked out of the app for life and I will be subscribing to another VPN solution.
Doesn’t switch off automatically
by ciran09 on 2020/01/10 04:03
First off, having a VPN has given me a greater sense of security, particularly when connecting to public WiFi, which I hate to do, due to their lack of encryption, generally speaking. I agree with another post tht the inability of the product to “shut-off” in a smart manner can be a pain, which happened to me when I got home to my private network. As a software engineer myself, I’d probably recommend a feature that would somehow detect networks, e.g. - secure or insecure and perhaps auto-connect when connected to insecure networks. Jst a thought.
Outstanding!!!
by TonyF56 on 2018/04/09 12:52
I work in IT and deal with security issues and data protection on a daily basis. With all of the identity security issues in the news I finally decided to ad a layer of protection to my personal devices and network. I’ve used Norton security at work and on my personal devices, but decide to add VPN. I had tried “free” VPN apps and services but pop up ads and time limits made them too much of a bother. Norton VPN is a great value and a trusted company. Totally recommend you spend a few bucks now to save a ton of headaches later. Wish I could give it more than 5 stars.
Works, but then it doesn’t...
by Cryptosporidium 138 on 2019/10/15 01:23
When it wants to work, this is a great app, but very frequently, it begins to not connect to the server in many country... Also, every video streaming service that I’ve tried recognizes this which discredits browsing the internet anonymously. On the computer, this service uses randomized IP addresses for each country, but on the phone, we’re only given one IP address per country... again, not good for browsing the internet anonymously. Norton needs to step up their game with their VPN services before being washed away by other competitors. The AD block doesn’t seem to work at all either or at least from what I’ve seen.
Utter trash.
by Chon Brey on 2018/09/11 15:11
I’ve tried being loyal to Norton for about a year now. Often times, I can’t connect to the VPN for days & even weeks at a time. I’ve been patient with technical difficulties because I know the VPN software is a new step for Norton. Clearly they haven’t had time to polish it up yet. But to be totally honest, most of the time it still won’t connect. This app can’t perform it’s only function (on both the iPhone & Mac version). Finally after not being able to connect all summer with no end in sight, I’m cancelling my subscription & cutting ties with this company. To be honest, I think they all belong under a circus tent. If you want to spend time & money waiting indefinitely for lousy service & an app that won’t do it’s job, I guess I’d recommend this app. If you want a VPN, don’t buy this app. I’ve waited & waited for this company to straighten this stuff out but they can’t seem to do anything right. The only fruit that I can see after a year is time wasted with customer service week after week and money wasted as well as stress & confusion. Norton’s website looks very polished & professional. But don’t be fooled, this service is absolute dog food.
Locks up my internet connection
by subtropical_ken on 2019/03/18 20:43
I installed the vpn app on my iPhone and iPad. When I started using one or the other in the morning, around 10 a.m. EDT or so (after a few hours of connection?), it completely disables my internet connection. I do not have vpn on my PC but it gets disabled on WiFi like the i’s. I have to turn off my router and modem (not sure and don’t care if both need to be) to get my internet back. Everything has been fine since I stopped using Norton vpn. I haven’t been able to try it on other WiFi connections but I upgraded to use when I travel infrequently. I tried to start vpn in Norton 360 on my pc (W7 pro.) but thankfully it doesn’t want to run. Fix this mess or get out of the vpn market. I am starting to wonder if those pcmatic ads are true ...
I Love this!
by StuckRama on 2017/09/19 22:34
Can’t understand why people don’t like this. I love it. I experiment with this all the time. I change the location settings all the time. Sometime I set the location to be in Austria or Australia or Germany. I get notifications from sites that I use to sign in again. After that, I get a warning that an attempt was made to sign in from whichever country I am supposed to be in. Shows the app is working perfectly!! Makes me feel a bit more secure. I am not a novice: I know how to evaluate apps. But, this one is useful to secure the WiFi.
Usually don’t review
by BeckbBeck on 2019/10/27 07:30
4 stars out of 5. The best out there; far better than Tunnel Bear from Montreal. At libraries in Vancouver, BC which require a statement on using proxy vpn. As most freely-bought vpn are proxy, no shade in the shadow of the cross, so to speak, to casual users. 4G still best for not exposing log-on info when using. A far cry, however, from true VPN, which is not proxy, but portal-to-portal with SecureID. That is why 4 stars. Still ports open I see :-) All good. As I am. Good. My job used to be as open representative for an international users facility in the USA, so I have no secrets online, really. Take care.
It’s ok - but not prime time
by Colt45acp on 2017/11/20 02:51
I have been using this product for about a week on my iPhone 7 Plus the VPN does not seem stable. What’s really upsetting the only clue the vpn is down is that I get some kind of internet connection lost in whatever app I’m in. The vpn seems stable on my Mac mini. But the tray icon is not adequate to let you know it’s working. My iPad Pro 9.7 seems to work a little better. connection issues seem to have increased in frequency since iOS 11.1.2. That is my opinion but I have noticed more problems on both devices that have the most recent updates. All in All, I would not buy this product again. I purchased it so I could do my banking and credit card management while traveling. I’m confident that when it works, I’m getting safer browsing. However, the up and down nature of the product makes me feel unprotected. It would be nice if the vpn went down if the data streams would stop. I’d rather have an app crash, but sadly norton doesn’t have that feature.
Needs Work...
by George6225? on 2019/10/16 20:20
Conflicts with web sites that seem to think the traffic origination is hostile and will crash the connection or not connect at all. Constantly get request from a number of these websites to verify I am not a robot because of the server chosen by VPN to access the website of choice navigating to. It works well, but because of the many unsolved difficulties of the internet it creates more loss of time trying to connect than the value of the app. One can try turning it on when needed, but have found it will conflict with your desire unless a specific sequence is followed, definitely not a simplistic way of operating a VPN.
Awful service!
by Nicholas Barter on 2018/12/21 02:22
The connection is never reliable. First of all, it takes me at minimum 5-10 minutes to connect to the VPN, and over an hour at worst. Being in China, it is critical that I have access to my Gmail and other important services. Even something as simple as checking my emails can be a total hassle; something that should take 2 seconds takes an hour or longer... That being said, even when I do get lucky enough to connect, the VPN usually drops after just 10 minutes! I expected more out of a reputable company like this. And after all this awful service is said and done, they have the audacity to ask you to give them $30 a year once the free trail expires! Seriously?! I wouldn’t pay a dime for this app!
Horrible waste of money
by Sureboy1 on 2018/12/23 21:34
This might be the most problematic app I’ve ever purchased. It frequently prevents my WiFi from working. The blue circles just go around and around and once in a while the VPN will connect, but more frequently it won’t. If it doesn’t, my WiFi doesn’t work. Sometimes, I use “reset network settings” and re-enter my WiFi password. Once in a while that works to get the VPN and WiFi working together and sometimes it doesn’t. I have also tried turning off and on the WiFi. Again, sometimes this works and sometimes it doesn’t. I’m wondering if this promise of security is worth all of the time and frustration I’m putting in to this. There must be a better WiFi VPN that is more reliable and easier to use.
ANNOYING AND UNEXPECTED !
by Juliana Brito Disla J on 2018/07/30 22:34
So, I have been TRYING to download my mp3 juice music AND EVERYTIME I TRY YOUR OBNOXIOUS AD KEEPS POPPING UP! TRY ADVERTISING less since you have many great reviews! It probably you only care about the ads and not other people who don’t want to be annoying from the same thing over and over again ! When I have finally clicked on your app to download it , OH LOOK ! All that ADVERTISING TO PAY FOT A TRIAL ! What’s the big point in trying to advertise more than 1000 times JUST TO LEAD POEPLE WHO ARE TRYING TO DOWNLOAD SOMETHING TO PAY YOU ! We can handle ourselves too! If we had a virus we would know. This makes me infuriated! And besides even if you tried to download and pay for this “enjoyable app” THE AD WILL STILL POP UP! They will never stop ! I would like to speak to the manager please !!!!
Why?
by cowgirlshorses on 2019/08/06 18:25
Worst app I have on my phone or tablet. Why put something out for sale if it doesn’t work & the problems aren’t corrected? I have iPhone 10r. & iPad 6. You can’t get this app to stay connected ever. I leave my house & the phone changes to LTE & the app turns off. Drive down the road, turn it back on, check it & it’s off again! What the heck service are we paying for? We don’t get any service out here from Norton. Sure is a black mark on Norton to not get this working properly after over a year. I’ll have to take my business elsewhere, not to mention no phone number to contact them to cancel your account. So, is this a bait & switch deal? Maybe the FCC needs to know how they handle business & consumers!
On The Fence
by Brhino_Smash on 2018/11/10 02:15
Generally works good on home wifi (Norton Core router), but the “VPN” icon will randomly turn off and I’m not sure whether or not it is still running in the background on iPhone7. Then it’ll randomly disconnect from my wifi and switch itself to cellular data. To fix this, I just open up the the settings and it’ll and just likethat it’ll reconfigure itself and wifi and VPN turn back on for a while I until it happens again. Then when I leave my wifi, switching to cellular data, I have to turn off Norton VPN or else I can’t use any internet. Once it is off, my cellular data works normally.
We need SPEEDS
by AlienBeans on 2019/09/18 18:45
I’ve been a Norton user for years now. I like the features that you have to offer and at a good price. The only thing I suggest is that you get rid of disconnection bugs and make it FASTER. I would love it if Norton VPN would choose the fastest possible server and if that server is too congested or gets congested then it automatically switches to the next fastest server/location. My mobile carrier has really bad network connections and i need my VPN provider to not make that worse. 4Stars and room for improvement. 3.9 actually but 4 stars. Keep it up.
Most of everything I want
by ESIII on 2018/11/20 03:03
I have had problems with some payment services. In particular, Walmart Pay does not work well while using Walmart wifi and Norton VPN, and Apple Pay in McDonald's. other than the aforementioned, everything else is great! All my previous concerns are history, but I have a new issue. When I turn on my VPN, sometimes the VPN will turn itself off without any help from me. I also have problems starting the VPN when using some free hotspots, or rather, I can’t start it.
Rating Trends
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All Versions
4.0
16,281 total
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Current Version (3.3.7)
4.0
15,728 total
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 2
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App name
Norton secure vpn & Proxy VPN
Description
Norton secure vpn is a security app from a consumer brand trusted by millions of consumers. Protection for your device against cybercriminals, browse more anonymously, change your location, and helps block advertisers from tracking your online activities! Turn any public Wi-Fi into your personal hotspot! ► HELP PROTECT YOUR DEVICE FROM CYBERCRIMINALS When you connect to public Wi-Fi, cybercriminals may spy on your online activity and steal your sensitive information, like passwords and credit cards details. Norton secure vpn uses the same encryption technologies that leading banks use to help protect your data. ► BROWSE ANONYMOUSLY Mask your online activities and location with our no-log VPN. We don’t track or store your online activity, so even we don't know what you’re up to! ► CHANGE YOUR LOCATION Just change your virtual location so your IP address can’t be tracked! ► BLOCK AD TRACKERS ADVERTISERS’ TRACKING COOKIES We help block ad trackers by intercepting cookies and removing your identifying information. Websites will no longer be able to track you to deliver unsolicited ads at a later time. ► TURN PUBLIC WI-FI INTO PERSONAL HOTSPOT Turn any public Wi-Fi into your own secure virtual private network to help keep your personal information safe, and your online activities private. ------------------------------ The KRACK attack puts Wi-Fi connections at risk. Use Norton secure vpn to help encrypt the information you send and receive, for protection against this new threat. With Norton secure vpn, you can pay bills at the airport or check emails at a café without worrying about cybercriminals stealing your passwords or monitoring your online activity. Going online in public just got better. Get Norton secure vpn and go online in public, more securely and privately. ------------------------------ ► SUBSCRIPTION DETAILS • Norton secure vpn Subscription: Provides more secure connectivity for your mobile device. • 7-day trial requires activation of annual subscription. • Payment will be charged to iTunes Account at confirmation of purchase. • Subscription will renew automatically at the end of the subscription term unless canceled. Cancel in your iTunes account before end of trial to avoid payment. • Account will be charged for renewal within 24-hours prior to the end of the current period. • You can manage your subscriptions and automatic renewal may be turned off by going to your Account Settings after purchase. • Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription. • Annual subscription is for one device only. --------------------------------------------- For feedback and suggestions, visit the support forum: http://www.norton.com/wifi_support For a detailed list of features, visit: http://us.norton.com/wi-fi-privacy --------------------------------------------- •Start your 7-day trial* to help protect your Wi-Fi connections now! *7-day trial requires activation of $39.99 annual subscription. Cancel in your iTunes account before end of trial to avoid payment. More details below.
Like using Secure VPN? No/Yes, I love it
by ib11998800 on 2020/01/29 10:53
Like using Secure VPN? No/Yes, I love it. Why does this show up on the screen everytime I use the app. Phishing attack? WAR. 007 666
Problem
by evan buff man on 2020/01/29 09:29
Don’t want this to pop up on my phone again thank you.
Virus. Malware dont install be smart
by SpoutLoud on 2020/01/29 05:16
So the developer of this makes this a popup in websites trying to make u believe u have a virus
Rating
by gladewood on 2020/01/28 18:29
So far so good, however, does VPN hinder other functions, ie, will it automatically initiate internet when not at home, in other words, does VPN work everywhere there’s WiFi?
Good, but...
by The Worm 69 on 2020/01/28 15:32
This VPN obviously traps bad sites. But, prevents MOST of the secure sites I try to open in Safari (iPhone) stating Safari can not open site as not found, and SLOWS down normal communication with sites (I presume since the communications are going through an additional website). However, Norton is still the greatest.
Message to guy review under me
by KINGGOLDENBOY31558 on 2020/01/28 09:41
YOU GET WHAT YOU ASK FOR SECURE INCOGNITO PROTECTION 👌🏾😎 🌟4Stars because PRICE TOO HIGH+ YOU PAY FOR EVERY AD ON THERES NO LOVE GIVEN=Relationship
Its fine
by kolsen71 on 2020/01/27 22:19
This is okay I guess??
Me
by ganjahippie on 2020/01/27 13:11
Works well
Plz fix this
by Happily never after on 2020/01/27 07:03
I was just on a website to read a book but instead it kept redirecting me to opening this app and it is quite frustrating and I would like the creators of this app to know that is method is honestly really annoying and a bad method of advertisement as this just made me never want to use this app instead made me hate it to so much that I think this is the first app I hated so much. I am very disappointed in the creators and whoever thought of this idea.
DOES NOT WORK
by Kenny P! on 2020/01/27 05:58
This is the only part of what you get when purchasing Norton that doesn’t work, and I mean it really doesn’t work. You won’t be able to browse your internet browser, or anything else that require an online connection for that matter. The VPN somehow cuts your device off from any service. This was the biggest reason for my purchase, and I’m angry I didn’t read the reviews first! DO YOURSELF A FAVOR. This is the last place you should get your VPN.
Good app
by lajsjajwjowoshfbfjdjsj on 2020/01/27 04:58
Bees app ever
Me
by kaylay64 on 2020/01/27 01:35
I really don’t like it because it’s not like working out for me I keep on trying but it just keeps crashing in and I hate it when it do that hope you can fix that problem then I will put up a better one sorry 😓
PastorLela
by chosen by choice on 2020/01/26 21:40
In the age of fast information, we do need a faster protection method, so Norton has been among the leaders in protection for the regular person , it’s easy to install and works effectively without you having to prompt it.
VPN
by Teller100 on 2020/01/26 17:30
Best VPN out there!!!
Ads on sites keep leading here
by Dont Get YT Red on 2020/01/26 13:15
Annoying ads from sites on phone keep leading here. Freaking annoying af
To me this is bad
by nfdjddyvbldt on 2020/01/26 00:14
If I would ever even think about installing this app I would get slap
straight bars
by Mr. Mcokner on 2020/01/25 19:05
yo this app is fyeee
Ms Christina
by ms bad luck on 2020/01/25 16:44
How can I win if it will not download
Disconnected often
by T macbone on 2020/01/25 09:35
I liked the simple features, but connect time was a bit long and disconnected nearly every hour or so.
Great
by UrMomGay55 on 2020/01/25 03:56
This app works amazingly
DO NOT INSTALL THIS SPAM
by Vagabond1231 on 2020/01/24 21:39
This app is nothing but spam. This app is in numerous toxic/dangerous/suspicious website. I DO NOT RECOMMEND DOWNLOADING THIS APP NOR USING THIS APP.
Doesn’t Work & They Don’t Care
by ohetreparfait on 2020/01/24 20:13
The VPN will not turn on. I keep getting an error message saying, “error connecting.” Online support was worthless, and it took three weeks for a service team member to call me back. Still not working. What am I paying for?
Does the job
by jimmy90765 on 2020/01/24 19:23
VPN works well. I wish Netflix would work when VPN is active. Unfortunately, certain applications won’t load unless I manually turn off the VPN.
Pop ups
by Erica N. G. on 2020/01/24 04:16
Can you please stop with all the pop ups in Safari it’s annoying and unnecessary.
DO NOT USE THIS APP
by unknown🤍 on 2020/01/23 20:01
It stops everything from working it won’t let you App Store work or YouTube,safari, Netflix, or WiFi, it wills too everything and load really slow
G
by olschool 1960 on 2020/01/23 02:48
It does what l need it to do a
Gay
by i33c on 2020/01/23 02:33
App is gay
You scammed me
by Mr beast is better on 2020/01/22 22:14
This is a terrible app that scams you for money. I could not delete my subscription and charges me still. I’m in debt because of you and I am so so so so so mad!!!!!!
Great!
by kainoa216666 on 2020/01/22 04:14
Good stuff
Aggravated
by candy_haisha on 2020/01/22 01:51
I’m deeply annoyed that I only had the app a month, deleted AND unsubscribes when I noticed I was STILL getting charged $39.99 even though I had already paid the year round fee!! Stop charging me for something I don’t want! Thanks!!
Ipad pro orientation
by slick2 on 2020/01/21 14:53
Great function as a vpn.. app orientation always at bottom (PLUG SIDE) , with keyboard makes hard to use...
This one seems to work!
by D1h2d3 on 2020/01/21 14:06
This one seems to connect readily and the VPN stays up. This one had no problem connecting while traveling internationally. Signed up for five license package. Easy install on spouse and child phones. I have tried others and the had difficulty connecting and VPN would drop off frequently. For me, something that works gets 5 stars.
Norton VPN
by Timmy Hoffa on 2020/01/20 21:20
This is the very best app to stay secure online. Saved my iPhone many times over from the Hackers as we all know that... The only thing is it doesn't stay on or let us know when it goes offline. I have to restart my iPhone to be sure it's on and working. Highly recommend this to anyone
Really helpful
by oluftbll on 2020/01/20 17:38
This always give u wifi with no restrictions
Lenny
by fifamobile losers on 2020/01/20 16:18
It is terrible. No good comes out of having this app. Don’t use at all
Poor support
by customer # 9999999999 on 2020/01/20 14:49
VPN on IOS doesn’t connect since update in Dec although works on desktop. Contacted Norton 5 times for help; no one can resolve the problem. Wasted hours trying to get basic support. Promised 5 times a senior support person will call; no one has ever called. Support very poor.
Shouldn’t have asked me to review it
by tolsen718 on 2020/01/20 02:42
This app asked me to review it despite my iOS setting being set to not ask me. Possible App Store policy violation?
Trash
by bribriana02 on 2020/01/20 01:11
Absolute trash and extremely annoying ads
Star means nothing
by NANA20013 on 2020/01/19 18:50
We accidentally clicked the trial and we are not using this. How do we undo the trial??? We are not using the app how do we undo this.
Hit and Miss
by huntmayo on 2020/01/19 17:17
I downloaded the VPN to be able to get device security when traveling, especially internationally. I also hoped that by selecting the US as my location, I would be able to access streaming services that I have paid subscriptions to. When the VPN is on, 2 of the services won’t connect at all while 2 others connect properly.
It works very well
by Swooshright on 2020/01/19 13:47
VPN’s in general can’t be a Lessing and a cure especially if you hat to connect to devices via WiFi. Norton’s VPN is no different I that regard, however it is an AWESOME SECURITY platform. It does an amazing job. GET IT!!
Hackers
by Mandiwarrior on 2020/01/19 07:18
Will this stop hackers from hacking me????
Feeling great
by Rownut on 2020/01/19 02:48
Stress free surfing
SCAM
by MelinyV on 2020/01/19 02:45
Charged my card even after i cancelled my subscription. Tried to contact apple about it, they told me to contact the developer. I contacted the developer and they’re telling me that can’t even find a profile in my name and i would have to go through apple to get a refund!
SCAM don’t send this to me again my business is nothing to do with y’all
by dont want your gift on 2020/01/18 18:04
Don’t want it’s it’s a scam
Easy to use
by KountryboiBLOC on 2020/01/18 04:06
Very intuitive and easy for a novice to use.
My favorite!
by Andi is petty on 2020/01/18 03:13
this is the best VPN I have found yet!!
lol-
by Stockswon on 2020/01/18 02:21
lol
Terrible
by Jim B1 on 2020/01/18 02:04
I loaded this on to my iPhone 11, iPad, and Mac. It totally blocked my emails from going out and my email provider (optimum) kept locking my account causing me to have to reset my password multiple times. Online and phone support had no idea how to resolve this. Said they’d escalate it to a level 2 supervisor who would call me. That never happened. So I’ve removed it from both mobile devices and turned it off Om my Mac.
Question then I'll erase
by onereactor on 2020/01/17 20:17
Sorry just the easiest way to ask a question, all VPN'S I've tried do I ne thing that annoys the heck outta me, they disconnect when the screens stays off awhile. Can someone tell me if Norton stays permanently connected till I restart my phone? Thanks!
Good
by crotchgobbler on 2020/01/17 02:27
Good
Quit working
by StevieG L on 2020/01/17 01:40
Noticed a couple of days ago it quit working on my IPhone 11 Pro Max. Deleted it and redownloaded it, still nothing.
Scam for vbuck generator
by shwkaochnwjs on 2020/01/16 15:19
Read title
Wonderful
by Supremesoundz on 2020/01/16 06:33
Best
Rosana
by Rosana20 on 2020/01/16 04:01
Good
Gang
by ivannnnnnn7 on 2020/01/16 03:43
Better than most
Norton vpn
by Guy42 on 2020/01/16 00:10
I wish it was free instead of subscribing
Needs work
by HIP2THAHOPPA on 2020/01/16 00:07
Kool idea bro, but unless you know how to “blanket” code then you’re really just kind of a relay to another point which can still be triangulated right to you’re most trafficked areas....but that’s if they REALLY wanted to find you.lol It does job, but just how reliable is it with out some actual test or proof that it works not just theory.
Not bad
by Steady killer on 2020/01/15 22:36
Ok
Terrible
by AlMoNd_MiLk on 2020/01/15 22:07
Very bad app. Literally a scam. Don’t Evvveeeeeer waste you money on this
Great app
by yibble boii on 2020/01/15 21:51
The quality is great it’s very safe and ya! It’s a great app
Stupid app
by vannahmorales on 2020/01/15 17:22
I don’t want this app but it won’t let me uninstall and i don’t know how to cancel the subscription smh
Worked at first now it doesn’t
by Coldkid56 on 2020/01/15 16:32
I have an iPhone 11pro it was working at first but now it keeps stating your network is blocking the VPN. I actually brought the subscription service specifically for a VPN. As I usually work in different offices and have sensitive information on my phone that needs to be to keep it secure. I basically ended up wasting two of my licenses for a product that doesn’t work. This is occurring both on my phone using my internet and using various WiFi outside my home and wifi of friends and acquaintances. As well as Public WiFi.
Don’t use
by quizeyparker im a ytber on 2020/01/15 13:10
This app forces u to download I goto a website to get a game and everytime I open the browser it take me here they a advertise there game to make u think your getting somthing for free like Minecraft and say u have to download this this app scams people. Idc if y’all respond to this comment stop SCAMMING PEOPLE!!!!!!!
Fake
by hdhe234 on 2020/01/15 01:35
Fake
Works Great Unless You Download Torrents
by hauntid on 2020/01/15 01:15
The von works great unless you start an active torrent download. It then immediately shuts off and leaves you open. Not cool considering this option is o key for paid subscribers. I hope this is resolved soon.
Terrible
by Erik232 on 2020/01/15 01:07
Terrible
Get it
by tovar00000097 on 2020/01/15 00:22
Best one I’ve tried !
VPN review
by D in MS on 2020/01/14 21:42
I had to delete apps and reinstall them after latest Apple 🍎 update 13.3. This was a lengthy process of trial and error trying to reconnect with my home WiFi. Still must call Apple and get the I Mac reconnected. 😌
Norton VPN
by Howler56 on 2020/01/13 15:20
Norton VPN works great on all my devices.
Non working app
by 52trey on 2020/01/13 13:00
App does not work
Good but GOOD IS ENEMY OF THE BEST
by publickimagelttd on 2020/01/13 11:49
Vpns at this cost or ANY should have military grade structure. It IS better. However, better is not great. The good is the enemy Of the best. Norton increase prices and decreases product quality? There goes the cloud. Oh well!!? Let us charge more. Right righhhhhht. I like you I was too love you but you're always two steps behind your own graphic design. I am right.
Best thing since sliced bread
by Lisam9712 on 2020/01/13 11:42
No more ads , this is amazing , the Norton LifeLock package gives me ultimate peace of mind
The only reason I installed this
by jansnsnmd on 2020/01/13 01:18
I only installed this for free tik tok followers am I the only one??
Poor instructions
by vettenut2002 on 2020/01/12 14:32
The operator instructions are none existent. What do you go to help, The software takes you to an advertisement instead.
Created Bluetooth issues with my car
by CDiFi on 2020/01/12 07:12
Decided to try as I thought it would provide protection when connecting to public wifi. However I didn’t figure out it was causing connectivity issues with my car Bluetooth until after trial period ended. It would take 15-20 minutes for it to connect, even after I turned VPN off. After I deleted the program my car connected again without issues. Not worth $39 if I have to delete the app and download it again for me to use it. Way overpriced.
Norton VPN
by casinofav on 2020/01/11 02:13
Nice to have but Google Connectivity has been an issue. Dr Jones
Too many in-app survey requests
by 22317ag on 2020/01/10 22:04
The number of survey requests is maddening. Every time I go into the app I have to Love it or Hate it and the extra clicks needed to get past that is annoying. Stop the surveys!
Don’t recommend
by ehekkqnwiekrmdn snwke on 2020/01/10 13:03
I don’t recommend this. I was tricked into downloading this due to me having online problems. This app makes you pay $40 a year to use it. Do not use it
Doesn’t switch off automatically
by ciran09 on 2020/01/10 04:03
First off, having a VPN has given me a greater sense of security, particularly when connecting to public WiFi, which I hate to do, due to their lack of encryption, generally speaking. I agree with another post tht the inability of the product to “shut-off” in a smart manner can be a pain, which happened to me when I got home to my private network. As a software engineer myself, I’d probably recommend a feature that would somehow detect networks, e.g. - secure or insecure and perhaps auto-connect when connected to insecure networks. Jst a thought.
Fraud
by jaipate on 2020/01/09 19:13
Was duped into downloading from a website claiming it was a necessity to utilize all the functions. I was certainly suspicious, but didn’t figure Norton to stoop to such subhuman deceit. I’ll never use Norton for anything.
Why this app is bad
by Boogie0817 on 2020/01/09 17:46
Because I was useing the app and it just stopped and said it was not responding
Will not boot up with out it.
by zRoy1948 on 2020/01/09 14:07
Best thing since peanut butter. If you don’t have get, it will save you trouble down the road.
LIVE STREAMING
by BERNARDKOZLOWSKI on 2020/01/09 02:00
I have problems with this app live streaming using public WiFi.
Best
by TymmetryD on 2020/01/09 01:58
I’ve tried multiple VPN apps and this is by far the best.
Norton’s VPN
by Blue woods on 2020/01/08 17:31
My Wi-Fi is hacked daily. My cable/internet provider has recommended Norton’s VPN. It allows me to access the internet securely. It works very well, but hackers batter it until they finally manage to override it somehow. They I must delete and reinstall it. The folks at Norton’s go the extra yard when your are being hacked. They are very good to work with. .
Cool
by soupa man 89 on 2020/01/08 02:56
Cool
Concerned
by turnning40 on 2020/01/07 05:44
I like this app, I find myself turning it on more than turning it off. When this app is turned off I feel less protected.
Cloud for Apple Products????
by I.CON™️ on 2020/01/07 02:27
Will this be possible in my lifetime?
Question
by Question Mark.com❔❓ on 2020/01/07 01:45
Does this get rid of viruses like the Trojan horse
Membership
by NDreamcast on 2020/01/06 04:45
I don’t agree with having only the option to pay for the subscription when the app is free. The app should be pay-to-use since you have to pay for it either way.
Help
by music lover the human being on 2020/01/06 04:00
The app worked like it was supposed to and all but when I downloaded it and the app icon showed on my home page, there was another one beside it (the icon was identical but shaded) that only just popped up when I downloaded this. I tried deleting it but it wont go away. What is going on? Did this review even make sense? Help me.
No
by Ford boys on 2020/01/06 00:57
No no no no no no no no no no no no
VPN
by JustaLVN on 2020/01/05 20:48
This is the first time I have ever used VPN. But I like it’s function and added security . I will certainly keep it up to date
Bubble Burst
by HateThatHpnd on 2020/01/05 18:01
Thinking when the leader in security offered a VPN there was no way I could go wrong. I enrolled Friday. Securing My New Year (lol). Wrong. When my VPN is on I have no access on my phone to use the internet or open apps. Says I have them blocked. Fair enough. Thinking a simple call would be a resolution.... Here I am 12 reps, 6call drops! 4mistransfers, A promised call back that never happened and 4hrs later. A representative FINALLY showed mercy and got her boss to give her permission to cancel my service. And in all of this only 1 representative actually seemed like she actually cared that I was upset and wanted to cancel. She eventually sent me to the wrong place as well but... So. Hate I had to give A Star but at any rate ... For those of you lucky enough to be enjoying the service.... Lucky You.... Lucky You :(
!
by hdkdiwndnsha on 2020/01/05 15:28
When Ever I try to login with my gmail it says no and for a site it HAS To be free
Man-in-the-Middle
by donaxme on 2020/01/05 14:30
After a MIM Attack this was the most effective software to put an end to my security problems.
Help
by nicki~b on 2020/01/05 06:40
How do I cancel my subscription, this isn’t what I wanted
VPN ?
by gt6plus on 2020/01/04 17:59
Verizon store, removed program, when I asked Why i8, was too SLOW!
A few suggested ideas
by Ted E Bear In October outside on 2018/05/30 23:27
Can you please allow the ad tracker to not just stop targeted ads but stop all ads together. Also could you allow it to work with Alternate DNS so that the ads do get blocked. I use this app but to avoid the ads in most apps I have to also use AdClear by Seven Networks. I use the DNS based feature only in AdClear as the AdClear DNS feature uses Encrypted DNS that blocks Google based ads and other ads ad well when you ad a custom based DNS such ad Alternate DNS. I would also like you guys to ad a Porn and Adult site blocker in your VPN to avoid kids who need a vpn to say access email for emergencies such as the recent school shootings when some schools block the email ports on the public WiFi. It would be really nice to add filters in your VPN app that can be just like a governor for impulsive people and people who want to avoid the filthy stuff on the web. Otherwise it is a good app.
Better than most
by kidztested on 2019/10/06 21:07
I’ve tried several VPN’s and this one like most will disguise your IP and block trackers but it also switches on independently meaning I turn it off it turns itself on, I turn it off it turns itself on - and so it goes unless you block its access. If it was auto protecting because it felt your Internet access was unsafe that would be one thing - but that isn’t the case. It can, I assume unintentionally, interfere with cellular data when wireless internet is not available and there is a large amount of pages that won’t display not because there blocked by the VPN but because there denying access due to the way the IP was masked and the “signal” as it were was routed. For example when accessing Google with the VPN on you might have to make several attempts to establish that connection and use Google. I don’t know if they have corrected this with the new update or this is simply inherent in all VPN’s only time will tell as tech improves. Oh and it is rumored that although - and I actually I like Norton - your personal history etc. is masked/hid Norton itself can ultimately track it - but that’s only if you believe some of the guys working in Military Intelligence- and no that’s not an oxymoron. So if you have to have one form or another of big brother watching I guess I don’t mind Norton. Ok got to go 5G is on the way and pervasive AI is right behind it - so to all a good night
Needs work
by 2004-2013Corvette on 2017/09/18 03:05
I was asked if I wanted to update my dissatisfaction with is product. I thought why not, sense the programmers had there chance to correct all problems. Maybe I should reevaluate this for them. So I did! I tried to turn it on, and it did turn on, it hung up after about an hour but it did get nearly a full hour of operation before it took a dump. This product needs someone to test it before they release it...still garbage! This app needs a lot of work. The only thing really consistent with it is that it consistently locks up. It not only the app, the same problem exists in the Norton WIFI program for you PC. They both stink! Somebody needs to have a chance to excel at another vocation because programming doesn't seem to be their forte and I'm sure they are getting paid an exorbitant amount of money to produce this garbage. The one nice thing is that you can turn it off...thank god for that one! This app seems to work better but still has issues when launching certain apps. I know HBO Now has a problem downloading data when the VPN is on. Also Hospital apps don't work and pandora has issues. Why these programmers can't fix it is unknown. You would think they would of had enough time even coming to work at 930 and leaving at 1pm and going on vacation every 3rd day.
Doesn’t work, limits phone usability
by mslinscott on 2018/10/14 16:53
This app is a giant pain in the neck. It does not maintain a VPN connection on my iPhone 8, so I have to try to reconnect EACH time I want to use my phone, whether I’m in a WiFi zone or just using cellular data. Reconnecting can take 2, 5, 7, or endless attempts, sometimes not connecting at all. Without connecting, I can’t use my map app, my weather doesn’t refresh, and so on. This makes my phone usability total garbage. For instance, yesterday I got caught in a construction zone and needed a quick detour. I tried to open my map app and it couldn’t refresh with my location until the VPN connected. I tried to connect over and over, but it didn’t work and I couldn’t get a route. This has been happening the entire first month of my subscription, although the app worked much better during the trial period. I do not recommend this app. I really love the idea of a VPN, particularly when I’m using a public WiFi, but being required to wait a few minutes or more each time I lift my phone to use it in my own home or when I’m out on the road is a huge headache. I wish I would have cancelled before I got trapped in a full year’s subscription.
Norton Secure VPN & Norton Services
by Capitalism and Freedom on 2019/04/20 03:12
Norton Secure VPN is a must have for any avid smart phone user. My iPhone is now more secure than ever, and has the latest encryption on the market thanks to Norton Services (Norton Secure VPN, Norton Security, Norton VIP Access, Norton Ad Blocker, and Norton Privacy Manager). I can now do more on my iPhone than ever before, with less worry. Before subscribing to Norton Services my iPhone had weak security, and I was opposed to doing financial work, sending and receiving secure and classified emails, and storing passwords on my iPhone. Nevertheless, I never worry anymore thanks to Norton Services, and I now do all financial transactions, send and receive secure and classified emails, and store passwords on my iPhone without hesitation. I even invest on my iPhone, thanks to Norton Services! There's no other computer security company that I would trust, like I do Norton Symantec Corporation. Thank you, Norton Symantec Corporation for everything!
VPN Configurations Problem
by 69Brothers71 on 2019/09/06 03:43
Downloaded the app maybe around six months ago. Worked great and was speedy in the beginning. After sometime it began to slow down my updates. Also, it used to two two locations with Japan and Singapore. Now it only gives the Singapore location. Suddenly, within the last month, the app won’t turn on and wants me to allow VPN Configurations. I allow it but it does nothing but gives me an error and won’t turn back on. I contacted tech support who really tried to help but couldn’t. Seems like their only solution (one I did before I contacted them) was to delete the app, restart my iPhone, then reinstall the app. Doesn’t work no how many times you do it. So now I have a VPN app that I paid for and doesn’t work. I want to give this app 5 stars from the beginning but with the slowing down of updates, only one location, and now inoperable, I give it three stars in the hope that somehow they’ll fix the issue. I reside in South Korea.
Just don’t even bother to download it
by User user 321 on 2018/06/21 04:28
Yo so at first I was going to download this because I got a message saying I have 2 viruses from visiting “adult websites” and lets keep in mind I’m a young teen just trying to play my lemon game which is really fun so I looked up cheats for it you know. Cause I couldn’t get passed this one level so when I opened safari and looked up cheats and clicked the website the dumb notification came up. I’m the only person who uses this devise so there’s no way in the world that there’s adult websites on it. I’ve seen other people with the same complaint and the company just says something stupid about how it’s a 3rd party seller and all but if this was an actual legit great working app then they would have taken down the scam by now. So dont even try to blame the 3rd party seller. Plus it’s takes all of your money if you put your credit card number in. I’ve seen a bunch of people say that too! I personally think apple should remove it from the App Store! But if you want your money stolen and to be scammed then this is the app for you!!!
Not Happy.
by RetMil on 2019/03/18 20:35
I downloaded the program and it worked as far as installing the program but it did not add the Icon to my screen. You cannot get into the program without going online when you do not have an icon. I have gone onto the chat with Norton five times, I have called them Three times and no one can help me find out how to get the icon added to my screen. One told me to uninstall the program and reinstall it. Well you cannot uninstall without the icon. Don’t assume that the support people know their product. That do not. I tried to cancel my subscription and delete the program another way. Can’t do that either because I paid it for a year. So I’m stuck with a program that no one can help with. I still have to go to the App Store search for the Norton Secure VPN program and click open to get into the program to make changes or turn it off. Besides that it seems as thought the program has slowed my internet down considerably. Wish there was someone that I could talk to about this. Therefore, count me as Not Happy.
Slowness has been addressed
by SaxMan_99 on 2019/06/07 02:53
Update There have been two updates since my original post. The updates have corrected the slowness issue as I am now getting in the neighborhood of 200 Mbps consistently which is acceptable for going through the VPN. Original Post Using a VPN I would expect to take a small hit with my speed. However, I never would have imagined how much my speed would be impacted. I can do a speed test while on my home WiFi without the VPN and get 250+ Mbps consistently. When I turn on the VPN my speed drops to at most 50Mbps! It does not matter what region I select the VPN to connect to. This is unacceptable as I cannot justify paying for such a performance degradation. I have been a Norton customer for many years, but unless this is addressed I will be canceling my Norton VPN subscription.
Functional, but has its quirks
by ShowMeHackerDan on 2018/12/03 05:25
I’ve only been using it a couple days, and for the most part it seems pretty reliable. Sometimes it drops the VPN connection after establishing and initial connection, but it usually recovers. I’m not sure if this is a problem with the app or the WiFi network I’m connecting to. After installing the app, for reasons unknown, I could never connect to a server after accepting the terms and conditions. This went on for several hours even though I could access several other Norton sites. For whatever reason it finally started working. I was about to give up on it and try another app. One minor annoyance that should be an easy enhancement would be to support landscape mode. This is especially needed for iPad users as it makes multitasking more cumbersome without it. The application stays in portrait mode even when the device is oriented in landscape mode.
A tad frustrated with ability to control the app
by WazeSir on 2019/01/22 22:14
I have been a fan and huge supporter of Norton products, for many years. I have even used this app (through all its iterations) in other countries, and highly recommend it for such use. HOWEVER, the app should allow SOME control over whether to turn it on or off. Switching the button to “off” in iPhone settings does absolutely nothing. The app will continually try to ignore the request to turn it off. Why would someone want to turn off the app? Because at certain times, one would like to show his/her true location (some apps require location, and while using those, I do not want to show my location as elsewhere in the country). At other times, since my home is not within WiFi range of anyone else, I would like to decide whether to run the app, not be given no other option, with the (very) persistent “ON.” If Norton fixes this flaw, I will certainly improve my rating of their app.
STOLE MY MONEY
by Dayna.rodri on 2017/10/16 23:42
Downloaded this app and didn't do it for me. Closed my account and deleted the app. Surprise surprise, wells later they charged $32 from my debit card. I called Apple because I was confused why I was charged. They told me it was the app the be that had charged a membership fee, it was so hard to find a phone number for Norton! Turns out they do not have Customer Service..? No wonder why! I had to call technical support, asked to be directed to someone else for some customer service. He was rude and asked if he could know what I was calling about, I explained and he's telling me to call Apple, that they do not have an app for iPhones... what? I explained I already spoke to them and that I needed to talk to someone from Norton because I did not approved that transaction. He just stayed quite. I asked for a phone number amor be transfer and he told me NO. I wouldn't trust this app if I was you. Not even to see if it works for you. Because if it doesn't, they are gonna charge you anyways for trying the thing out! Good luck!
Awful VPN
by CSD-83 on 2018/11/22 17:35
I wish there was a way to give 0 stars. This is the worst VPN guaranteed on the market. Why? If any other VPN connects it is automatically better than this one. I really tried using this. I’m in Africa and a VPN is a must. But I have spent literally 45 minutes trying to get this to connect to any server and it fails every time. Doesn’t connect. I close the app out, pull it back up try again and nothing. This is nothing but a scam. Do yourself a favor and absolutely do not buy this app. If you want a way to waste time and be aggravated trying to get this app to connect then maybe this is for you! If you are like every other human being in the world and just want the app to work like it says it will, don’t get it. It doesn’t work. Biggest waste of money in my opinion. Never connects. And on the rare. And I mean RARE occasion it does (maybe once every few days) make sure to not close your phone or the VPN will shut off as well. Allow me to give you some other things that are better to spend your money on. 1) Paying for a fishing trip to the Dead Sea where there are no fish 2) Paying for a sky diving trip and not being provided a parachute. 3) Paying for the experience of using a fork to eat soup. 4) Paying for a new water bottle that has a hole in it. Any one of those purchases would be better than this garbage app. Do yourself a favor and don’t waste your time or money on this.
Not bad. Better than Kaspersky.
by Blstrn on 2017/10/03 13:14
I dumped Kaspersky Total Security 2018 for Norton because it had the same features. So far, I have not had a problem with either the Windows 10 X64 program nor any iOS programs for the internet security. That makes me happy. The only thing I would discuss is that the password program doesn’t always do what you ask or completely ignores when you enter in new information. There is sync option and I assume it automatic upon login but not sure. Otherwise, this has not been a problem like the last program. The last thing is, (I know the answer, this is rhetorical) why in the hell can we not US based customer service. Culturally, we understand our problems and needs better than xxxxxxistan, Phillipines, India, where ever I end up.
AUPDATE: App Quit working & will Not connect to vpn servers
by Id1047 on 2019/10/04 12:31
Seems problem may have been with Norton VPN servers net. Problem seems to have been resolved overnight. VPN now functioning again. Worked as expected for months then lost ability to connect. Excellent WiFi signal. Running auto connect (was connected to a California server when everything quit). iPhone XS, 512gb memory, iOS 13.1.2. Deleted app and did complete reinstall. No effect. Still no connection (just dancing blue circles). Tried support chat but more than 30 minute wait. Extremely poor performance. Not what I expected from norton product. Not recommended as long as this problem persists. Essentially paying for non functioning app and reduced capability to use phone.
VPN issues
by uc2enter on 2019/05/06 23:33
I just installed this on my iPhone after the VPN stopped working from another Norton email account which expired and was not told about the VPN expired. After contacting Norton antivirus and waited for about 20 minutes for support. Support was somewhat helpful except never told me why my account didn't work until my second call when I realized, I was being forced into another upgrade and that my second email account was only for three Pc's and not for iPhones. By this time, I had to contact Norton again and find out that I couldn't add my iPhone to an existing account/ email. Finally, I was able to get a new agreement and now, I have 5 devices, two pcs and one iPhone. After updating both my pcs and iPhone it worked but with a new issue. My iPhone kept looping and would restart the Apple screen. I did some research and after, uninstalling apps, resetting the app, pulled the SIM card, it still kept looping. Finally, I found out that Norton Antivirus had a Time bug, I had to change my date and time back to December 1, 2017 @ 5:42 PM and than reset my iPhone. Now my iPhone is working without interruptions. VPN is good at times but I have at times manually have to set the VPN, daily and if I logout I have to re connect it manually. Thanks for listening, Marty McCafferty
This has problems...
by Turbocouch on 2017/10/26 01:18
I’ve been using this for about a week. Once this is installed on my iPad Pro 12.9: Using my SlingBox is not possible with my iPad mirroring to my Apple TV. It worked flawlessly before. Trying to use the FiOS mobile app, at home connected to my Fios router, it cannot find the set top box. It will not allow me to turn off the VPN and remain connected. Lately it just keeps turning itself back on, after I turn it off. Even when I can get it turned off, I have no internet connectivity both with the WiFi AND Cellular service. When I turn this software off, it should stay off until I turn it back on. It should not interfere with my internet connection when I turn it off! I have to uninstall the app to get my internet back. I’ve done this three times when I really need the connection and it would not let me get to the internet. As soon as I uninstall it, my FiOS app works fine. I am in my own house and I can’t turn it off. This should be fixed. I am a paying subscriber for other Norton products, and I just signed up to pay for this. Please get on these problems quickly. I was trying to get directions using google maps on my phone, and the VPN was preventing getting the directions. I deleted the app, and the directions came through immediately.
Your Decision
by Northern Frustration on 2019/11/19 22:17
I was going on my second year of service with Norton. Didn’t have any issues until I changed my phone number. I couldn’t access my account. Contacted customer service and they said I would have to set up a new account because of the two factor authentication (?). Anyway, I asked why can’t they just change it to my new phone number. They said they can’t do that. Never received an answer as to why. I’m very frustrated. Asked them for a phone number. After a few tries of asking for a phone number to talk to someone, they finally gave it to me and said the answer would remain the same, no refund and I would have to set up a new account. As a customer, I am supposed to trust these guys? Absolutely NOT! I will take my business elsewhere. If I could give negative stars, it would. Never seen a customer service like this. I would caution people before using this company. Ultimately, it’s your decision.
Feedback on your app
by Harleydadx2fine on 2018/11/11 16:14
I have had the VPN for over a year but only had this app several moths ... it works so much better than just the VPN ... there are still two areas to address ... it cuts off all the time ... and second my iPhone kicks it completely off the phone twice now on the first and second security updates run iOS 12 &. 12.1 I had to completely reload the VPN and app ... actually I have loaded the VPN app but still haven’t gotten it to reload my actual VPN I pay for yearly as of this moment ? But I am trying ... any tips on performing this task the easiest would be appreciated:) thank you overall great app ... just don’t get why my phone keeps deleting the entire thing ??
Some improvements
by Terrell66 on 2019/06/22 21:09
I like this product a lot, when I’m somewhere with a super strong, fast, WiFi. Anything less than perfect and it seems to make my devices slower and glitchy, wifi disconnects all together. Additionally, it would be awesome if, on my cellphone, it could somehow remain active in the background. For example, it’s on when I’m on home wifi, I leave for work, I arrive and automatically join the guest network. I wish it would come back on automatically. Or even if it would work with cell signal. I don’t understand it all well enough to know if this is even possible. It will not download on my Dell laptop at all. But as bad as Microsoft Edge is, that may be to blame more than Norton.
Inconsistent
by Eddie Starwolf on 2018/11/21 20:25
I expect better from Symantec, I expect a product that plays nicely with its brothers and sisters in the product line. I expect the VPN to start efficiently with each new router environment particularly on public WIFIs. It doesn’t, as I have had to uninstall and install it sometimes to make it work. If I’m going to pay for it, I don’t want to do that. Also I would like to add it to my current Norton subscription but only recently discovered that I have to do so on my main system instead of being able to use any of my portable systems. Highly inconvenient and worse, I had to go online to help me figure that out.
Needs Some Minor Issues Ironed Out
by cinenaut on 2019/06/18 23:51
Echoing what others have noted, the error message/push notification that warns me that I’m connected to an unprotected WiFi and to turn on VPN when Norton Secure VPN is *already on and active* needs to be fixed *immediately*. Lack of urgency (at the time of this review, the last update to the app was two weeks ago) in getting this issue fixed is not encouraging. VPN is very solid and stable on my home WiFi network, but unreliable and disconnects from WiFi often when using open, public WiFi spots — which negates the whole point of having a VPN client on a consumer mobile device. I wish the app allowed a bit more granularity in being at least able to have option to select which U.S. states the VPN is routing through for those who need that functionality on occasion.
Have to force close and restart
by cash balances on 2018/10/31 12:22
After the last update, about a week ago I have to force close and restart the app on iPhone and iPad because the screen will not let me click on the turn on vpn icon? Basically if the app is already open in the background and the vpn disconnects I cannot reconnect without closing and reopening the app because the screen is dead and will not let me click on connect. Same problem on iPhone and iPad app running iOS 12. Have already tried logging out and back in. Have already deleted and reinstalled the app on both devices. App is basically worthless after last update. Please fix for those of us that travel for a living and use a vpn 24/7 in hotels and airports where the Wi-Fi automatically logs out out when you close your phone because this bug is literally wasting a hour of my time every day!
After update horribly broke unless you work around
by seriously%}{+{ on 2018/12/16 04:50
Used it for more than a year, great product. Then they “updated” to a new app, VPN secure. Would not work on iPhone; would connect and go in circles and then if you turned it off it would try again...nightmare. To turn it all the way had to delete and reinstall the app. Today figured out at the Apple store (while the genius was busy NOT figuring out how to turn off VPN, b/c same glitch) that when you have a VPN program the new iOS /Symantec sets to “connect on demand.” And this is the grand evil. You don’t have to delete to turn it off when you need to. You have to change the setting. In “settings” go to “general” then “VPN.” You should see a VPN connection; click on that. It will show the current VPN settings, but scroll down to see the slider button set to “connect on demand” and turn it off. NOW the on/off slider in the Normal VPN tab—and the on/off within the app—will work. Only 3 stars b/c it’s inexcusable I had to figure this out on my own and Symantec hasn’t fixed or told us for a month...but now it’s back to working normally and well like it did for the first year.
Discriminated against after being deceived by false advertising
by truly disgusted victem! on 2019/12/29 17:05
Zero stars! I am trying to complete a survey where in several places it was clearly stated that there was no charge, that it was a free 7 day trial. I don’t have a credit card so I’m being discriminated against because of my social credit status! This is false advertising in an extremely blatant form. No free trial should require a $40 payment , not to mention, because of the fact that it is merely a software install, their should be no reason I can’t be granted the 7 day free trial, which Norton can easily disable internally after the seven days! Why am I being discriminated against over weather or not I can afford to get a credit card? I am simply requesting that you not restrict me because of my social status. It’s no different than a civil rights issue, and you cannot deny my civil rights.
Affects my data service.
by FearlessFarless on 2019/05/08 00:28
I have an iPhone X. Renders my data service useless, whether I’m home, at work or wherever I’m at. I cannot depend on this app, I have no idea if this app even does what it says it does. I logged out and bam now I have internet. It got to the point where I was turning my phone off and back on every day trying to get my data/internet service to work, too often my VPN wouldn't even turn on. I decided to discontinue my subscription to this app after a year of having it. Frankly, I lost interest to contact support, Norton will have to fix this issue w/out my encouragement. I think this app might work best if you have a Wi Fi connection which I do not. I bought this because I have LifeLock, at least LifeLock works. I would renew my subscription if Norton could prove to me it has resolved this issue/s. I hope this app works for you.
Turns itself off and exposes your private data
by gryller77 on 2018/10/08 02:00
It turns itself off without warning, potentially exposing your data on unsecure wifi networks! A flaw that defeats the whole purpose of having a VPN app! It is actually worse than having no VPN at all, because it gives you a false sense of security, causing you to communicate info such as a credit card number on an unsecured network because you believe you are on VPN when in fact the program has turned itself off. Unbelievably shoddy product! I have been a user of the Norton virus software. Seeing their wifi “product”, I am having to re-assess this company’s overall quality control practices. How could a “reputable” company like Symantec put out such a flawed VPN program? And do I want to trust them with my virus protection either? I need to switch to a different vendor for both solutions.
Bait and switch
by khi1 on 2019/09/20 19:07
My 1-year subscription is apparently only good for 1 device at a time. When I try to log in with another device it says “No Seat Available” and forces me to log out of the other device which is active. What a PAIN! Making matters worse, there is no way to change or upgrade my subscription to multiple devices. Why? I have tried all of the recommended steps on Norton’s website including sending an “invitation email” to to device I am trying to add and I am taken back to a screen that says “No Seat Available.” A möbius strip of frustration with no clear instructions from Norton. This leave only one way to get Norton VPN on several devices—set up multiple accounts/passwords at $29 per device. Certainly not doing that but will be cancelling the subscription when it expires.
Not connecting to my home WiFi
by Bushbob69 on 2018/11/21 03:31
At first it seemed to connect fine. I have all Apple products. I would connect to my WiFi then go to use my iPhone or iPad and it would always say no internet connection, I would go back to settings and my WiFi says connected, then go back to what I was doing,ie; email, home security, Facebook or just regular internet on safari. I thought my WiFi or extenders were the problem, reset everything, but still issues of no internet connection. Then I went and deleted the vpn app from my iPad and it worked just fine, no issues. Took it off my iPhone 10Max and iPad Pro , internet connections were fine, everything works on all 3 devices without the vpn. So what can I check with the vpn app?
Reliable name reputation excellence
by MadMax1800 on 2017/08/23 18:35
Warning to all who are experiencing security breaches and hackers. I don't work for nor have I been paid by this company, and it's the best mobile protection I have encountered. I just wish it a phone scan app to identify and remove phony apps and emails that have already affected the phone. And no other company has that that feature either. I thought I was safe with my Mac or Apple products because of the close network and recently found out that's not the truth. Protect yourself iPhone usersand stick with the name you can trust other VPN apps could be now where themselves which happened me
Awesome
by dmv8487 on 2019/08/15 16:04
Ok, so I really like this app and the concept of the app BUT one reason why I won’t give it a 5 star is because I’m paying for this to be turned on and secure my VPN all day and I find it very annoying that I’m having to go into the app and turn it on constantly. If I turn it on, IT SHOULD STAY ON & only turn off if I manually turn it off, but why would I want to even turn it off if I want my phone to constantly be protected? So, for the programmers who have built this app, please fix this issue, I should not have to go into the app to turn it on every so often, if I turn it on it should stay on.
Bubble Burst
by HateThatHpnd on 2020/01/05 18:01
Thinking when the leader in security offered a VPN there was no way I could go wrong. I enrolled Friday. Securing My New Year (lol). Wrong. When my VPN is on I have no access on my phone to use the internet or open apps. Says I have them blocked. Fair enough. Thinking a simple call would be a resolution.... Here I am 12 reps, 6call drops! 4mistransfers, A promised call back that never happened and 4hrs later. A representative FINALLY showed mercy and got her boss to give her permission to cancel my service. And in all of this only 1 representative actually seemed like she actually cared that I was upset and wanted to cancel. She eventually sent me to the wrong place as well but... So. Hate I had to give A Star but at any rate ... For those of you lucky enough to be enjoying the service.... Lucky You.... Lucky You :(
Norton VPN renewal through Apple Store
by 1849382746 on 2018/12/05 01:37
I have been using Norton VPN for IPAD for over year with no issues. I was recently billed for automatic renewal by Apple but this was not recognized by the app or Norton. Contacted Norton tech support and they could not fix the problem - I am getting the error message that license has expired even though I have been billed for renewal. I called Apple tech support and they could not fix the problem but supposedly they are refunding my subscription charge (I have not seen the credit yet). I tried everything numerous times including uninstalling and reinstalling the app. Even now that the subscription has been cancelled I cannot start from scratch to get a new subscription or 30 day free trial. Apparently I am locked out of the app for life and I will be subscribing to another VPN solution.
Doesn’t switch off automatically
by ciran09 on 2020/01/10 04:03
First off, having a VPN has given me a greater sense of security, particularly when connecting to public WiFi, which I hate to do, due to their lack of encryption, generally speaking. I agree with another post tht the inability of the product to “shut-off” in a smart manner can be a pain, which happened to me when I got home to my private network. As a software engineer myself, I’d probably recommend a feature that would somehow detect networks, e.g. - secure or insecure and perhaps auto-connect when connected to insecure networks. Jst a thought.
Outstanding!!!
by TonyF56 on 2018/04/09 12:52
I work in IT and deal with security issues and data protection on a daily basis. With all of the identity security issues in the news I finally decided to ad a layer of protection to my personal devices and network. I’ve used Norton security at work and on my personal devices, but decide to add VPN. I had tried “free” VPN apps and services but pop up ads and time limits made them too much of a bother. Norton VPN is a great value and a trusted company. Totally recommend you spend a few bucks now to save a ton of headaches later. Wish I could give it more than 5 stars.
Works, but then it doesn’t...
by Cryptosporidium 138 on 2019/10/15 01:23
When it wants to work, this is a great app, but very frequently, it begins to not connect to the server in many country... Also, every video streaming service that I’ve tried recognizes this which discredits browsing the internet anonymously. On the computer, this service uses randomized IP addresses for each country, but on the phone, we’re only given one IP address per country... again, not good for browsing the internet anonymously. Norton needs to step up their game with their VPN services before being washed away by other competitors. The AD block doesn’t seem to work at all either or at least from what I’ve seen.
Utter trash.
by Chon Brey on 2018/09/11 15:11
I’ve tried being loyal to Norton for about a year now. Often times, I can’t connect to the VPN for days & even weeks at a time. I’ve been patient with technical difficulties because I know the VPN software is a new step for Norton. Clearly they haven’t had time to polish it up yet. But to be totally honest, most of the time it still won’t connect. This app can’t perform it’s only function (on both the iPhone & Mac version). Finally after not being able to connect all summer with no end in sight, I’m cancelling my subscription & cutting ties with this company. To be honest, I think they all belong under a circus tent. If you want to spend time & money waiting indefinitely for lousy service & an app that won’t do it’s job, I guess I’d recommend this app. If you want a VPN, don’t buy this app. I’ve waited & waited for this company to straighten this stuff out but they can’t seem to do anything right. The only fruit that I can see after a year is time wasted with customer service week after week and money wasted as well as stress & confusion. Norton’s website looks very polished & professional. But don’t be fooled, this service is absolute dog food.
Locks up my internet connection
by subtropical_ken on 2019/03/18 20:43
I installed the vpn app on my iPhone and iPad. When I started using one or the other in the morning, around 10 a.m. EDT or so (after a few hours of connection?), it completely disables my internet connection. I do not have vpn on my PC but it gets disabled on WiFi like the i’s. I have to turn off my router and modem (not sure and don’t care if both need to be) to get my internet back. Everything has been fine since I stopped using Norton vpn. I haven’t been able to try it on other WiFi connections but I upgraded to use when I travel infrequently. I tried to start vpn in Norton 360 on my pc (W7 pro.) but thankfully it doesn’t want to run. Fix this mess or get out of the vpn market. I am starting to wonder if those pcmatic ads are true ...
I Love this!
by StuckRama on 2017/09/19 22:34
Can’t understand why people don’t like this. I love it. I experiment with this all the time. I change the location settings all the time. Sometime I set the location to be in Austria or Australia or Germany. I get notifications from sites that I use to sign in again. After that, I get a warning that an attempt was made to sign in from whichever country I am supposed to be in. Shows the app is working perfectly!! Makes me feel a bit more secure. I am not a novice: I know how to evaluate apps. But, this one is useful to secure the WiFi.
Usually don’t review
by BeckbBeck on 2019/10/27 07:30
4 stars out of 5. The best out there; far better than Tunnel Bear from Montreal. At libraries in Vancouver, BC which require a statement on using proxy vpn. As most freely-bought vpn are proxy, no shade in the shadow of the cross, so to speak, to casual users. 4G still best for not exposing log-on info when using. A far cry, however, from true VPN, which is not proxy, but portal-to-portal with SecureID. That is why 4 stars. Still ports open I see :-) All good. As I am. Good. My job used to be as open representative for an international users facility in the USA, so I have no secrets online, really. Take care.
It’s ok - but not prime time
by Colt45acp on 2017/11/20 02:51
I have been using this product for about a week on my iPhone 7 Plus the VPN does not seem stable. What’s really upsetting the only clue the vpn is down is that I get some kind of internet connection lost in whatever app I’m in. The vpn seems stable on my Mac mini. But the tray icon is not adequate to let you know it’s working. My iPad Pro 9.7 seems to work a little better. connection issues seem to have increased in frequency since iOS 11.1.2. That is my opinion but I have noticed more problems on both devices that have the most recent updates. All in All, I would not buy this product again. I purchased it so I could do my banking and credit card management while traveling. I’m confident that when it works, I’m getting safer browsing. However, the up and down nature of the product makes me feel unprotected. It would be nice if the vpn went down if the data streams would stop. I’d rather have an app crash, but sadly norton doesn’t have that feature.
Needs Work...
by George6225? on 2019/10/16 20:20
Conflicts with web sites that seem to think the traffic origination is hostile and will crash the connection or not connect at all. Constantly get request from a number of these websites to verify I am not a robot because of the server chosen by VPN to access the website of choice navigating to. It works well, but because of the many unsolved difficulties of the internet it creates more loss of time trying to connect than the value of the app. One can try turning it on when needed, but have found it will conflict with your desire unless a specific sequence is followed, definitely not a simplistic way of operating a VPN.
Awful service!
by Nicholas Barter on 2018/12/21 02:22
The connection is never reliable. First of all, it takes me at minimum 5-10 minutes to connect to the VPN, and over an hour at worst. Being in China, it is critical that I have access to my Gmail and other important services. Even something as simple as checking my emails can be a total hassle; something that should take 2 seconds takes an hour or longer... That being said, even when I do get lucky enough to connect, the VPN usually drops after just 10 minutes! I expected more out of a reputable company like this. And after all this awful service is said and done, they have the audacity to ask you to give them $30 a year once the free trail expires! Seriously?! I wouldn’t pay a dime for this app!
Horrible waste of money
by Sureboy1 on 2018/12/23 21:34
This might be the most problematic app I’ve ever purchased. It frequently prevents my WiFi from working. The blue circles just go around and around and once in a while the VPN will connect, but more frequently it won’t. If it doesn’t, my WiFi doesn’t work. Sometimes, I use “reset network settings” and re-enter my WiFi password. Once in a while that works to get the VPN and WiFi working together and sometimes it doesn’t. I have also tried turning off and on the WiFi. Again, sometimes this works and sometimes it doesn’t. I’m wondering if this promise of security is worth all of the time and frustration I’m putting in to this. There must be a better WiFi VPN that is more reliable and easier to use.
ANNOYING AND UNEXPECTED !
by Juliana Brito Disla J on 2018/07/30 22:34
So, I have been TRYING to download my mp3 juice music AND EVERYTIME I TRY YOUR OBNOXIOUS AD KEEPS POPPING UP! TRY ADVERTISING less since you have many great reviews! It probably you only care about the ads and not other people who don’t want to be annoying from the same thing over and over again ! When I have finally clicked on your app to download it , OH LOOK ! All that ADVERTISING TO PAY FOT A TRIAL ! What’s the big point in trying to advertise more than 1000 times JUST TO LEAD POEPLE WHO ARE TRYING TO DOWNLOAD SOMETHING TO PAY YOU ! We can handle ourselves too! If we had a virus we would know. This makes me infuriated! And besides even if you tried to download and pay for this “enjoyable app” THE AD WILL STILL POP UP! They will never stop ! I would like to speak to the manager please !!!!
Why?
by cowgirlshorses on 2019/08/06 18:25
Worst app I have on my phone or tablet. Why put something out for sale if it doesn’t work & the problems aren’t corrected? I have iPhone 10r. & iPad 6. You can’t get this app to stay connected ever. I leave my house & the phone changes to LTE & the app turns off. Drive down the road, turn it back on, check it & it’s off again! What the heck service are we paying for? We don’t get any service out here from Norton. Sure is a black mark on Norton to not get this working properly after over a year. I’ll have to take my business elsewhere, not to mention no phone number to contact them to cancel your account. So, is this a bait & switch deal? Maybe the FCC needs to know how they handle business & consumers!
On The Fence
by Brhino_Smash on 2018/11/10 02:15
Generally works good on home wifi (Norton Core router), but the “VPN” icon will randomly turn off and I’m not sure whether or not it is still running in the background on iPhone7. Then it’ll randomly disconnect from my wifi and switch itself to cellular data. To fix this, I just open up the the settings and it’ll and just likethat it’ll reconfigure itself and wifi and VPN turn back on for a while I until it happens again. Then when I leave my wifi, switching to cellular data, I have to turn off Norton VPN or else I can’t use any internet. Once it is off, my cellular data works normally.
We need SPEEDS
by AlienBeans on 2019/09/18 18:45
I’ve been a Norton user for years now. I like the features that you have to offer and at a good price. The only thing I suggest is that you get rid of disconnection bugs and make it FASTER. I would love it if Norton VPN would choose the fastest possible server and if that server is too congested or gets congested then it automatically switches to the next fastest server/location. My mobile carrier has really bad network connections and i need my VPN provider to not make that worse. 4Stars and room for improvement. 3.9 actually but 4 stars. Keep it up.
Most of everything I want
by ESIII on 2018/11/20 03:03
I have had problems with some payment services. In particular, Walmart Pay does not work well while using Walmart wifi and Norton VPN, and Apple Pay in McDonald's. other than the aforementioned, everything else is great! All my previous concerns are history, but I have a new issue. When I turn on my VPN, sometimes the VPN will turn itself off without any help from me. I also have problems starting the VPN when using some free hotspots, or rather, I can’t start it.
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All Versions
4.0
16,281 total
 5
8,240
 4
3,124
 3
1,039
 2
660
 1
3,218
Current Version (3.3.7)
4.0
15,728 total
 5
8,149
 4
3,091
 3
1,025
 2
627
 1
2,836
Version History
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