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Norton secure vpn is a security app from a consumer brand trusted by millions of consumers. Protection for your device against cybercriminals, browse more anonymously, change your location, and helps block advertisers from tracking your online activities! Turn any public Wi-Fi into your personal hotspot! ► HELP PROTECT YOUR DEVICE FROM CYBERCRIMINALS When you connect to public Wi-Fi, cybercriminals may spy on your online activity and steal your sensitive information, like passwords and credit cards details. Norton secure vpn uses the same encryption technologies that leading banks use to help protect your data. ► BROWSE ANONYMOUSLY Mask your online activities and location with our no-log VPN. We don’t track or store your online activity, so even we don't know what you’re up to! ► CHANGE YOUR LOCATION Just change your virtual location so your IP address can’t be tracked! ► BLOCK AD TRACKERS ADVERTISERS’ TRACKING COOKIES We help block ad trackers by intercepting cookies and removing your identifying information. Websites will no longer be able to track you to deliver unsolicited ads at a later time. ► TURN PUBLIC WI-FI INTO PERSONAL HOTSPOT Turn any public Wi-Fi into your own secure virtual private network to help keep your personal information safe, and your online activities private. ------------------------------ The KRACK attack puts Wi-Fi connections at risk. Use Norton secure vpn to help encrypt the information you send and receive, for protection against this new threat. With Norton secure vpn, you can pay bills at the airport or check emails at a café without worrying about cybercriminals stealing your passwords or monitoring your online activity. Going online in public just got better. Get Norton secure vpn and go online in public, more securely and privately. ------------------------------ ► SUBSCRIPTION DETAILS • Norton secure vpn Subscription: Provides more secure connectivity for your mobile device. • 7-day trial requires activation of annual subscription. • Payment will be charged to iTunes Account at confirmation of purchase. • Subscription will renew automatically at the end of the subscription term unless canceled. Cancel in your iTunes account before end of trial to avoid payment. • Account will be charged for renewal within 24-hours prior to the end of the current period. • You can manage your subscriptions and automatic renewal may be turned off by going to your Account Settings after purchase. • Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription. • Annual subscription is for one device only. --------------------------------------------- For feedback and suggestions, visit the support forum: http://www.norton.com/wifi_support For a detailed list of features, visit: http://us.norton.com/wi-fi-privacy PRIVACY POLICY NortonLifeLock respects your privacy and promises to safeguard your personal data. For more information: https://www.nortonlifelock.com/privacy/gps-english --------------------------------------------- •Start your 7-day trial* to help protect your Wi-Fi connections now! *7-day trial requires activation of annual subscription. Cancel in your iTunes account before end of trial to avoid payment. More details below.
Norton 360
by jidojim on 2021/05/08 03:52
One of the best investments I’ve made!
MLB
by Benikartyou on 2021/05/08 03:48
Excellent
Like a good referee
by TitaItaliano on 2021/05/08 03:09
You don’t even know it’s there. You always feel secure and protected with no interruptions or slowing. What more could you ask for.
Great security option!
by Dband1 on 2021/05/08 03:04
I use this in airports and when traveling/staying at facilities with unsecured wifi!
Awesome
by dedrtasw on 2021/05/08 02:47
Great
Superb
by Adnil777 on 2021/05/08 02:15
Such a great company.
You guys are crazy
by 315725 on 2021/05/08 01:55
BIG TIME
Always Online
by Always Online! on 2021/05/08 00:44
Works great especially when using hotel WiFi’s. Security is always a concern VPN alleviates the concern ...
Norton anti virus
by nanmg57 on 2021/05/08 00:25
Great it stops a lot of spams and protects my personal info
Randwolf 2
by Randwolf 2 on 2021/05/07 21:09
I enjoy the secure use Of Vpn but I am concerned that it shuts off by itself
Excelente
by servimedics on 2021/05/07 21:01
Funciona bien
...
by infinite darknes on 2021/05/07 20:14
I don’t know how to cancel a subscription
Great !!
by Ilkitties on 2021/05/07 18:29
Luv this
The s..t!
by jackba12345 on 2021/05/07 18:09
Great app for great things
Ok
by SteRan22 on 2021/05/07 16:08
Ok
Great job
by Oliver111111 on 2021/05/07 16:03
Works perfectly and takes away the “fear” of intrusion.
Love Norton
by lovely604 on 2021/05/07 15:36
I love having the confidence that Norton is protecting my devices!
Poor performance
by rattel u cage on 2021/05/07 14:35
Does not hold VPN connection.Due to searching for server. My device is vulnerable at this time. Why is server overwhelmed & dropping packets CRC errors. Servers should be able to handle traffic & remain connected. Check your server logs or get hardware that can handle the load.
I like it.
by bwest49 on 2021/05/07 13:22
It’s good to be secure.
Bishop Cogic 60
by Bishop A cogic on 2021/05/07 10:52
Great apps
Travel
by Tincup52 on 2021/05/07 10:31
App gives me a sense of security when I travel!
Great vpn!
by 🧐🙃😉🤨🧐🤓🤣🤓😒🤣😟😉😘 on 2021/05/07 08:58
This app is amazing and it actually works unlike most VPN’s
None
by dogle on 2021/05/07 04:55
Nice
Great
by 001VB on 2021/05/07 02:55
Excellent app for security and protection
Excellent comprehensive VPN protection
by RGinRville on 2021/05/07 02:48
Great product!
VPN
by SueMEv on 2021/05/07 01:40
It is great!
Dont know what to say but its great
by John Scavuzzo on 2021/05/07 00:23
Really underated but could have more locations which really isnt an issue to me as much
VPN easy to use
by Chazbow_DePew on 2021/05/06 23:45
The Norton VPN is easy to use both on my PC and my Apple phone.
Norton
by ZOMBIECOLLECTOR on 2021/05/06 23:35
I Love the Norton App and all the extra features it has and has added, LifeLock, phone screen protection, VPN Etc. It’s great, I recommend it to all my friends!
Spammers have a difficult time with the VPN
by dangonz1001 on 2021/05/06 21:34
I like it. My location is never revealed.
cant connect to server fraud
by TUHFtMb4240798 on 2021/05/06 21:23
Vpn has stop changing location as normal given you the same vpn location allday!thisis fraudandallwfraudulentdevicesand personsto continue todisconnectmy vpn by fraud andidenity protection none and as along timecosumernortoncontines to allow a fraudulent trial from a fradulent person and devices!!!
Norton since day one
by R&KJ on 2021/05/06 21:00
Thanks for the help
Just continue protesting me…thank you!
by plgllg on 2021/05/06 20:39
Just continue protesting me…thank you!
Secured!
by Trese617 on 2021/05/06 20:30
Love knowing my laptops, iPads and iPhones are completely safe and secure.
VPN
by Pjaammy on 2021/05/06 20:11
Very easy to use.
Norton Secure VPN
by Buddhaboy925 on 2021/05/06 19:13
Fast, easy and headache free VPN 👍🏽
Norton
by MJRossmeisl on 2021/05/06 18:34
Norton is the best for your money hands down
Norton Rating
by Applew13 on 2021/05/06 17:53
Very Nice app
Great service!
by TatyCamelia on 2021/05/06 16:35
I have been using it for a couple of years now and very satisfied with the service.
Just got it! Using for my work while n Hawaii
by -dash/slash on 2021/05/06 16:26
Using offshore
Norton VPN
by chava1955 on 2021/05/06 16:10
I feel totally secured doing financial transactions on my iPhone
Yes
by cd99 don on 2021/05/06 16:08
Great application
Rate
by rayreaddy on 2021/05/06 15:43
Good job
VPN
by MystRebz on 2021/05/06 14:38
I like this product but I think this with Norton 360 gets a little confusing.
VPN
by tibetian flag on 2021/05/06 14:34
Keep me protected . Awesome!
Robert W.
by biggdogg67 on 2021/05/06 14:24
I am very pleased with VPN! My only question is is there a way to turn it on and keep it on without having to go back and turn it back on over and over?
Secure VPN
by JebVietnamVet on 2021/05/06 13:51
It's fantastic to use and easy to set up
Great app!
by this dDoesn't work on 2021/05/06 12:40
Great app! Feel protected!
Great App!
by BigMcDuck on 2021/05/06 12:34
Notifies me when any and all apps are needing updates, when we need software updates and when there are suspicious activities.
Constantly turns off!
by NoWfrght on 2021/05/06 10:43
I’m fed up with this app. It constantly turns off, requiring me to log in. It even turns off while I’m still on the Internet, exposing my phone to risks. I’ve seen that many others have had similar problems and Norton has FAILED to address the issue. I’m close to going to a different, more reliable VPN.
Love this app!
by Erika456 on 2021/05/06 08:26
Great app!
Good
by chaye the best on 2021/05/06 07:52
Good
Norton
by Darth Vader38 on 2021/05/06 07:44
It’s a good Anti Virus
Tjok1
by tjok1 on 2021/05/06 06:56
Great service!!!
HellBoundHyme
by HellBoundHyme on 2021/05/06 06:17
Pretty good protection especially when it hides your location.
Amazing
by PelonR£¥£$17 on 2021/05/06 05:07
Thank you so much we you gonna be amazing Universe
Balls
by gevhdrhsbdffs on 2021/05/06 03:43
Hdjvdvdhdbx
I love this app
by loslzlz on 2021/05/06 02:37
I love this app
✋🏼
by Arapapps on 2021/05/06 01:48
🤙🏻🤙🏻
Norton LifeLock VPN
by DW> on 2021/05/06 01:08
Outstanding
Rockyjor1$
by rockyjor1 on 2021/05/05 23:52
Good work
Good to have!
by MiXiOs on 2021/05/05 23:51
It’s good to have!
BigVR59
by BigVR59 on 2021/05/05 23:47
Nice to feel protected
Easy and secure
by Sparkyiest on 2021/05/05 23:20
I trust the app to keep me secure while conducting work and personal stuff.
Awesome
by dmj05119 on 2021/05/05 23:07
Totally feel safer!
Great product! Highly recommend!
by Great Falls customer on 2021/05/05 22:55
Great product! Highly recommend!
Excellent
by rg11231947 on 2021/05/05 22:16
Very good. I couldn’t be more satisfied.
It’s an absolute must!
by do u want a reviw? on 2021/05/05 21:33
I have had this for quite awhile and I just discovered that it didn’t come with my current subscription so I will be adding it this week!!! It makes me feel safer from the government monitoring where I am and what I’m doing!! I’m not a criminal and my personal life is none of their business. I know it works as when I order online they suggest that I pick up somewhere that I don’t even live near!! I highly recommend it!! When it doesn’t turn itself off like you’ve never had it! It’s done it twice to me!
Off too often
by oplorn on 2021/05/05 20:26
I really like it but it would be much better if I got an alert each time it turned off which is too often.
Easy to use
by Johnnybzurk on 2021/05/05 20:20
Amazing product easy to use
Fl Scott
by Fl Scott on 2021/05/05 20:04
Awesome
Works
by perfect10sti on 2021/05/05 19:55
Thank ya
Rating
by assdddfffggggg on 2021/05/05 18:39
I like most of time but have to restart devices too often so norton will see internet. Don’t want this to keep happening.
Good to go
by Rgr594 on 2021/05/05 18:37
Norton has been providing security for over a decade good to go
Norton VPN
by Deadlift-405 on 2021/05/05 17:23
This product has worked as advertised.
Very. Happy
by lipaza1947 on 2021/05/05 17:18
I jus star using it, i hope it will do what i want
Easy access
by fatcatblackcat on 2021/05/05 17:16
Quick and easy access to controlling when you want to turn on your VPN.
So far so good
by Xean_2087 on 2021/05/05 16:58
Let’s try and make this a 5 star experience next time around, 4.326, tieux say enough. God Bless, Sean ₩.
Great, but....
by Ergatte on 2021/05/05 16:55
Great when it’s on but seems to turn itself off without warning and I don’t really know when my phone/computer are unprotected because the VPN has turned itself off. This is a huge design flaw. Otherwise, love Norton’s services and will stick with them.
Great app, especially when traveling
by Whine&Choklit on 2021/05/05 16:43
Great app, especially when traveling!
Rating
by lennieboy on 2021/05/05 16:22
Good application
Norton VPN!
by PinheiroC on 2021/05/05 15:21
Excellent product!
Works good
by Politics everywhere on 2021/05/05 15:14
I like being invisible Thanks
Security
by Maxine_Summit on 2021/05/05 14:59
Prying eyes are cancelled 😎
Norton VPN
by SA*Texan on 2021/05/05 14:57
Excellent and easy to use!
Love it!!!
by Vangie Nelsen on 2021/05/05 13:55
Especially when I’m having to use Google has a browser and there’s no other options. My privacy, my data, and what I research online should remain private. Thank NortonLifeLocck!
Waste of moneys!
by desmond44hd on 2021/05/05 13:53
This app logs you out every chance it gets!
Protection
by elguapo33 on 2021/05/05 13:51
This is a really great protection plan
Bill
by Mr West Monroe on 2021/05/05 13:36
Great only issue is I have to turn it on from time to time so I always need to check it to see if it is on
Excellent program
by Donavon s on 2021/05/05 13:23
I recommend it
Great app
by PAtr1ot3 on 2021/05/05 12:40
Like being totally secure
Hangs
by tammy_u11 on 2021/05/05 12:40
Many times VPN takes too long to connect and then when it does, it is slow to let thru data or web pages. This is very frustrating when I need to pull up something quickly. I end up having to go back and turn VPN off then on again
VPN
by Dbones53 on 2021/05/05 12:31
Great
Nice
by daniel1u3 on 2021/05/05 11:33
Nice
Five stars
by brandielue on 2021/05/05 10:16
Great service
Worth the price and privacy.
by Xkal X on 2021/05/05 04:55
I like that I can switch the VPN between my iPhone and iPad. Recommend.
Issues with staying connected
by DL1877 on 2021/05/05 04:32
Continuously have to relog on my devices and it keeps dropping the licenses from my other devices.
Wonderful VPN
by TophR777 on 2021/05/05 04:02
Feel safe with Norton
LPuig1221
by Lpuig1221 on 2021/05/05 02:51
Excellent.
Connectovity issues on ios version
by kaodvlav on 2020/08/09 04:45
Hey, I love norton and Symantec, I use their products on my pc including norton secure vpn and have been a paying member for years. As I said I I use norton secure vpn on my pc and have no problems but on the ios version I have some connectivity issues, its sometimes a bit slow but the biggest problem is that whenever I open my phone for the first few seconds it disconnects from the wifi and I dont have internet, What I do is close the app that im using and go back to the homescreen for a few seconds and it will fix itself but its a bit annoying opening instagram and having no connection and having to close the app and wait for 5 seconds for the internet and vpn to start working. I know its the vpn and not my home wifi because I have done some tests and this doesnt happen with other VPNs. Its not a huge issue but I would love to get it fixed.
Norton Lifelock 360
by bleezaboole on 2020/12/11 01:39
I have used Norton for a while and have found it to be a stellar experience. In the near past I have had an issue with my service when I tried to upgrade to Lifelock 360 deluxe using a special promo that apparently held no water because it didn’t go through as advertised. I recently purchased a what I thought was the plan I tried to upgrade to through the promo, and there was a a problem installing it, and was informed I would be notified when the problem was resolved. I got no notifications so I initiated a chat with a “fix it agent” <( my terminology), who was extremely helpful with the problem I was/am having. My questions were somewhat answered, and some of the problems were rectified although I still have questions that need to be addressed. Altogether and all things considered this is a great service, and I am very satisfied with the security Norton has to offer. I’m sure the remainder of my issues will be ironed out to everyones satisfaction, and I intend to continue my subscription with Norton. The agent who assisted me was extremely helpful in doing everything possible to insure my satisfaction. I recommend Norton to anyone seeking computer security. They are the number 1 choice and I will continue to have trust in Norton 360 in the future. Arun is a tech who finally got the problems I had straightened out. He is an asset to Norton.
Plagued by connectivity issues
by Guest Comment on 2021/03/15 14:27
When it works, it works, but when it doesn’t it’s extremely frustrating. Every time your phone is opened the VPN has dropped its connection and has to reconnect, and there are days when it just spins and spins and you end up waiting a minute or two just to do anything, or end up just shutting it off altogether. It’s like the system capacity is running too lean and no connections are available and you have to wait for someone else to drop theirs. Noticed a lot of comments in the reviews here about similar problems, seems like a common theme. If Norton fixes this it would convert me into a happy customer as this is my largest pain point. Less of a major issue but still a problem, many of their servers are backlisted by Akamai/similar services that large websites use, so you get a forbidden message or the site won’t load at all. This has improved somewhat but there are still times you have to change servers or turn off the VPN all together just to visit a site or start over to complete a transaction. You’ll also get additional CAPTCHAs almost everywhere you go, sometimes even just Google. Sometimes their server reputation must be so bad that you can only move past the CAPTCHA after successfully identifying 4 or 5 rounds of crosswalks, buses, and parking meters. Finally, there is no notice when it shuts itself off, so you might be working on an unsecured network and not even know the VPN has dropped without manually checking.
Better than most
by kidztested on 2019/10/06 21:07
I’ve tried several VPN’s and this one like most will disguise your IP and block trackers but it also switches on independently meaning I turn it off it turns itself on, I turn it off it turns itself on - and so it goes unless you block its access. If it was auto protecting because it felt your Internet access was unsafe that would be one thing - but that isn’t the case. It can, I assume unintentionally, interfere with cellular data when wireless internet is not available and there is a large amount of pages that won’t display not because there blocked by the VPN but because there denying access due to the way the IP was masked and the “signal” as it were was routed. For example when accessing Google with the VPN on you might have to make several attempts to establish that connection and use Google. I don’t know if they have corrected this with the new update or this is simply inherent in all VPN’s only time will tell as tech improves. Oh and it is rumored that although - and I actually I like Norton - your personal history etc. is masked/hid Norton itself can ultimately track it - but that’s only if you believe some of the guys working in Military Intelligence- and no that’s not an oxymoron. So if you have to have one form or another of big brother watching I guess I don’t mind Norton. Ok got to go 5G is on the way and pervasive AI is right behind it - so to all a good night
Needs work
by 2004-2013Corvette on 2017/09/18 03:05
I was asked if I wanted to update my dissatisfaction with is product. I thought why not, sense the programmers had there chance to correct all problems. Maybe I should reevaluate this for them. So I did! I tried to turn it on, and it did turn on, it hung up after about an hour but it did get nearly a full hour of operation before it took a dump. This product needs someone to test it before they release it...still garbage! This app needs a lot of work. The only thing really consistent with it is that it consistently locks up. It not only the app, the same problem exists in the Norton WIFI program for you PC. They both stink! Somebody needs to have a chance to excel at another vocation because programming doesn't seem to be their forte and I'm sure they are getting paid an exorbitant amount of money to produce this garbage. The one nice thing is that you can turn it off...thank god for that one! This app seems to work better but still has issues when launching certain apps. I know HBO Now has a problem downloading data when the VPN is on. Also Hospital apps don't work and pandora has issues. Why these programmers can't fix it is unknown. You would think they would of had enough time even coming to work at 930 and leaving at 1pm and going on vacation every 3rd day.
Norton VPN, watch out!
by Garflarsk on 2021/04/23 02:23
Like the anonymous online, but it can cause me to not get online now and again. Sometimes nothing will load in Safari, and when I turn off VPN and everything works fine. So it needs some work. A couple of weeks later: Received an email from “Ray” at support. Had several suggestions, one of which was to delete it from my ipad and reinstall from the app store to make sure I had the most recent build. That sounded like a good place to start, so I deleted the app, but it didn't entirely go away. There is 8 kb left on my tablet that WILL NOT go away. It cannot be deleted either from Home or Settings/General/ipad storage. It goes away and comes right back, even with a cold boot. This causes the app store to see it as still there, so the app store option is “Open”, but nothing happens. It won't run or reload. Two levels of chat support gave up on it, though they did give me 15 days extra on my subscription. Whoop-de-do. Also run on my iphone and National Weather Service app loads ten times faster when I shut off the VPN. I've been with Norton a long time and have generally been happy. Not this time. Looking around for another VPN, and not looking forward to the minor Norton presence that I can't get rid of.
Doesn’t work, limits phone usability
by mslinscott on 2018/10/14 16:53
This app is a giant pain in the neck. It does not maintain a VPN connection on my iPhone 8, so I have to try to reconnect EACH time I want to use my phone, whether I’m in a WiFi zone or just using cellular data. Reconnecting can take 2, 5, 7, or endless attempts, sometimes not connecting at all. Without connecting, I can’t use my map app, my weather doesn’t refresh, and so on. This makes my phone usability total garbage. For instance, yesterday I got caught in a construction zone and needed a quick detour. I tried to open my map app and it couldn’t refresh with my location until the VPN connected. I tried to connect over and over, but it didn’t work and I couldn’t get a route. This has been happening the entire first month of my subscription, although the app worked much better during the trial period. I do not recommend this app. I really love the idea of a VPN, particularly when I’m using a public WiFi, but being required to wait a few minutes or more each time I lift my phone to use it in my own home or when I’m out on the road is a huge headache. I wish I would have cancelled before I got trapped in a full year’s subscription.
Best VPN ever made
by Shopify Life! on 2020/09/07 23:10
This VPN is the fastest and most accurate VPN ever created for the public. Phones and devices are entirely hidden and can not be located by any source known to man. My phone has twice the speed, twice the ability to find internet search criteria with zero interference from ad companies, carrier services, phone maker or any other party from any source. No other VPN can even claim to compete or offer the protection given here. Simply Amazing that a VPN has broken the barriers that all news media, social media, marketers, phone companies and manufactures said will never be accomplished in this lifetime! Well, they are all wrong!!! Do not look any farther. This is the VPN that your wanting. I was not paid and have zero “ZERO” connection to any person or persons with offers or self gain to write this review. I am not a professional review personnel and have zero affiliation with any company that is connected to any source traceable not any Avenue- Period!!!
Not impressed
by officy on 2021/05/04 10:11
I am very disappointed in the service that you provide, I am very concerned about the level of rata ( unauthorized remote administrators that are operating illegall and federally banned mirroring software. Do I need to contact Homeland Security directly or is this something that you think you can handle, it’s a big joke around here and the most common response is, “ cmon man everyone is doing it” I operate a C++ browser and it requires me to maintain a reliable VPN, I’m not saying that your not doing your job and I have always been very impressed at the speed that my vp gives when sea monkey is running however the blind ignorance that is enveloped this area, in parallel with the corona pandemic has me wondering if I am Abel to even move forward, my best guess is that utilized 6g on an illegal platform and I am requesting a look into this area as soon as you can, thank you again for maintaining a secure work platform, and good luck and exterminating the rat infestation that is plagueing the nation. Sincerely Darren Clark
VPN
by Pbracingmom on 2020/09/18 03:21
It was Working Great when I first got the VPN Now, overtime it has Continued to kick me off & shut down on me which in-turn drops me out of any app that I’m in or progress that I’ve obtained.. Very frustrating when your trying to take care of business things & on a timeline of production at times for processing of thing’s unfortunately it doesn’t help either when I’m paying high dollar 💵 $ for the the App & I should be receiving it free because it comes with my Internet Service Provider ( They Are/have a Collaboration) together & I’ve discussed the issue multiple times with them, though figured, Well maybe Since I’m Paying for it instead of getting it free ( which I actually Do pay $ through my internet service anyway, that’s why you pay a larger cost for this feature) but it hasn’t helped or Made a Difference!! Still Doesn’t Work 75% of the Time .. Not Happy.. Please try & Fix this ASAP or I’ll have to choose to take my business Elsewhere!! Thank You Kindly In Advance!!
VPN Configurations Problem
by 69Brothers71 on 2019/09/06 03:43
Downloaded the app maybe around six months ago. Worked great and was speedy in the beginning. After sometime it began to slow down my updates. Also, it used to two two locations with Japan and Singapore. Now it only gives the Singapore location. Suddenly, within the last month, the app won’t turn on and wants me to allow VPN Configurations. I allow it but it does nothing but gives me an error and won’t turn back on. I contacted tech support who really tried to help but couldn’t. Seems like their only solution (one I did before I contacted them) was to delete the app, restart my iPhone, then reinstall the app. Doesn’t work no how many times you do it. So now I have a VPN app that I paid for and doesn’t work. I want to give this app 5 stars from the beginning but with the slowing down of updates, only one location, and now inoperable, I give it three stars in the hope that somehow they’ll fix the issue. I reside in South Korea.
Solid VPN, Good Device Protection
by Ufolks on 2021/04/07 13:43
I have the full Norton program for my iPhone, iPad and MacBook Pro and feel it is excellent coverage for a good price. The VPN is what I was most concerned with as I have had bad experiences in the past with lone wolf vpns. Occasionally, it slows down my devices’s response but that is to be expected. Also, I have found if I am having a slow response, if I take my device out of the cover/protecter things speed up. No problem like that with my Mac book pro. It’s only with the iPhone and iPad. When you install Norton do exactly as the instructions direct and you’ll have no problem. Just don’t “help” the instructions. Somewhat tedious as you install everything on all your devices but worth it. I recommend these programs. Buy only what you need but buy the program you need if you intend to add devices to your coverage.
Slowness has been addressed
by SaxMan_99 on 2019/06/07 02:53
Update There have been two updates since my original post. The updates have corrected the slowness issue as I am now getting in the neighborhood of 200 Mbps consistently which is acceptable for going through the VPN. Original Post Using a VPN I would expect to take a small hit with my speed. However, I never would have imagined how much my speed would be impacted. I can do a speed test while on my home WiFi without the VPN and get 250+ Mbps consistently. When I turn on the VPN my speed drops to at most 50Mbps! It does not matter what region I select the VPN to connect to. This is unacceptable as I cannot justify paying for such a performance degradation. I have been a Norton customer for many years, but unless this is addressed I will be canceling my Norton VPN subscription.
Just don’t even bother to download it
by User user 321 on 2018/06/21 04:28
Yo so at first I was going to download this because I got a message saying I have 2 viruses from visiting “adult websites” and lets keep in mind I’m a young teen just trying to play my lemon game which is really fun so I looked up cheats for it you know. Cause I couldn’t get passed this one level so when I opened safari and looked up cheats and clicked the website the dumb notification came up. I’m the only person who uses this devise so there’s no way in the world that there’s adult websites on it. I’ve seen other people with the same complaint and the company just says something stupid about how it’s a 3rd party seller and all but if this was an actual legit great working app then they would have taken down the scam by now. So dont even try to blame the 3rd party seller. Plus it’s takes all of your money if you put your credit card number in. I’ve seen a bunch of people say that too! I personally think apple should remove it from the App Store! But if you want your money stolen and to be scammed then this is the app for you!!!
Functional, but has its quirks
by ShowMeHackerDan on 2018/12/03 05:25
I’ve only been using it a couple days, and for the most part it seems pretty reliable. Sometimes it drops the VPN connection after establishing and initial connection, but it usually recovers. I’m not sure if this is a problem with the app or the WiFi network I’m connecting to. After installing the app, for reasons unknown, I could never connect to a server after accepting the terms and conditions. This went on for several hours even though I could access several other Norton sites. For whatever reason it finally started working. I was about to give up on it and try another app. One minor annoyance that should be an easy enhancement would be to support landscape mode. This is especially needed for iPad users as it makes multitasking more cumbersome without it. The application stays in portrait mode even when the device is oriented in landscape mode.
A tad frustrated with ability to control the app
by WazeSir on 2019/01/22 22:14
I have been a fan and huge supporter of Norton products, for many years. I have even used this app (through all its iterations) in other countries, and highly recommend it for such use. HOWEVER, the app should allow SOME control over whether to turn it on or off. Switching the button to “off” in iPhone settings does absolutely nothing. The app will continually try to ignore the request to turn it off. Why would someone want to turn off the app? Because at certain times, one would like to show his/her true location (some apps require location, and while using those, I do not want to show my location as elsewhere in the country). At other times, since my home is not within WiFi range of anyone else, I would like to decide whether to run the app, not be given no other option, with the (very) persistent “ON.” If Norton fixes this flaw, I will certainly improve my rating of their app.
Junk
by TheRealHamBome on 2020/06/10 18:42
Since there has been no response from product support to the ongoing issue (other than the first one to this review which was no doubt a bot), today I switched my PC to McAfee and VPN to ExpressVPN. Goodbye and good riddance. The developer responded to the review in the App Store. I followed their instructions and there has been no response in over a week. It makes me think that the robotic response to critical reviews is for show only. As I said in my original review, I tried a few times to get Norton to respond before putting the review in the App Store. Proceed with caution. This app is junk. I converted from another VPN app (which worked fine) because this one is part of the bundle on my PC. I am sorry I did that. Norton VPN frequently disconnects. Incredibly frustrating when it does that when I’m in the middle of working on something and then work is lost. I have shared the behavior with Norton multiple times over the course of months and there is no response. Glad to take my money. Not helpful in addressing the issues.
STOLE MY MONEY
by Dayna.rodri on 2017/10/16 23:42
Downloaded this app and didn't do it for me. Closed my account and deleted the app. Surprise surprise, wells later they charged $32 from my debit card. I called Apple because I was confused why I was charged. They told me it was the app the be that had charged a membership fee, it was so hard to find a phone number for Norton! Turns out they do not have Customer Service..? No wonder why! I had to call technical support, asked to be directed to someone else for some customer service. He was rude and asked if he could know what I was calling about, I explained and he's telling me to call Apple, that they do not have an app for iPhones... what? I explained I already spoke to them and that I needed to talk to someone from Norton because I did not approved that transaction. He just stayed quite. I asked for a phone number amor be transfer and he told me NO. I wouldn't trust this app if I was you. Not even to see if it works for you. Because if it doesn't, they are gonna charge you anyways for trying the thing out! Good luck!
Happy with norton
by #10fishhawk on 2020/11/08 01:56
I have had norton before and loved it and glad I have it again. The only issue I have with it from time to time for some reason it turns off apparently by its self, then this last time I had to sign in twice as it didn’t seem to recognize my password. Other then that it I like having norton by my side. That was then now in late October my norton security has added a privacy icon and icon for vpn also now in norton security, these new icons have not been there from the initial subscription only recently. My vpn app tells me it’s on but up in the upper right corner at the battery & signal bar never displays the vpn on icon in that area anymore even when I run the app I have no upper right icon Is norton slipping? Or changing the apps around with out letting me know?
Works better for me than Nord VPN
by DylanWadleigh on 2020/09/28 02:55
Four stars because, overall, the app does what it’s supposed to do. It’s been more reliable for me than Nord VPN. However, the set up experience was awkward for me, and in the end, my original account had to be superseded to get it working. I had a subscription before for Norton 360, but due to limited seats for devices on that plan I had to bump off my Mac so I could use Norton Secure VPN on my phone. Then, after bumping off the Mac I could no longer use the seat for my phone—despite that being the reason for bumping off the Mac in the first place. I had login issues several times on the Mac and my iPhone afterwards with both the original email and my back up email but eventually it worked. I decided to purchase 360 deluxe, and now, I can use Norton Secure VPN on all my devices.
Awful VPN
by CSD-83 on 2018/11/22 17:35
I wish there was a way to give 0 stars. This is the worst VPN guaranteed on the market. Why? If any other VPN connects it is automatically better than this one. I really tried using this. I’m in Africa and a VPN is a must. But I have spent literally 45 minutes trying to get this to connect to any server and it fails every time. Doesn’t connect. I close the app out, pull it back up try again and nothing. This is nothing but a scam. Do yourself a favor and absolutely do not buy this app. If you want a way to waste time and be aggravated trying to get this app to connect then maybe this is for you! If you are like every other human being in the world and just want the app to work like it says it will, don’t get it. It doesn’t work. Biggest waste of money in my opinion. Never connects. And on the rare. And I mean RARE occasion it does (maybe once every few days) make sure to not close your phone or the VPN will shut off as well. Allow me to give you some other things that are better to spend your money on. 1) Paying for a fishing trip to the Dead Sea where there are no fish 2) Paying for a sky diving trip and not being provided a parachute. 3) Paying for the experience of using a fork to eat soup. 4) Paying for a new water bottle that has a hole in it. Any one of those purchases would be better than this garbage app. Do yourself a favor and don’t waste your time or money on this.
Love it but could be better.
by Sammbadd12913 on 2021/01/27 16:03
It does what it is suppose to do however it doesn’t always help with the apps I use like Disney plus or Cartoon Network app. I want to use this so I could still access my apps like Disney plus and with the content and language still in English. It only turns the language into English and the content like the words of the places on the film are in the country that I’m physically in native language. I also would want a way to use it for my Apple TV where I could just change the dns to Norton server and then both the content and language would be in English but that is not an option either. I honestly think that the only reason why it worth it is because Norton does not log you data or sell it to 3rd party companies for profit. Also there app is super easy to understand and operate. I greatly appreciate that part.
Best VPN ever. Just Needs More Security Features
by Magician/Wizard/Witch on 2020/12/30 17:51
I Love This App Because It Give Me Full Privacy Online And On The Web. Also I Like Because On One Of The Websites Said. If You Make Any Edits. You IP Address Will Be Publicity Visible To everybody. But No. They Don’t Need To Know My IP Or Where I Live. The Website Collects My VPN’s Fake IP Address And Location. And Not My Real IP And Location. It Also Gives Me A Fake Location So If Anybody What To Know Where I Live. They Don’t. They Get Sent To The VPN’s Fake Location. I Also Like It Because It Blocks Ad Trackers And Speeds Up My Internet And Save Data. Also I Browse The Internet Anonymously And Nobody Know Where I Live, My Real IP Address, My Name, Who I Am, What Do I Look Like, My Personal Data Or Information, What I’m Doing, And Much More. It Need More Security Features. Like Block Analysis And Social Trackers
Not bad. Better than Kaspersky.
by Blstrn on 2017/10/03 13:14
I dumped Kaspersky Total Security 2018 for Norton because it had the same features. So far, I have not had a problem with either the Windows 10 X64 program nor any iOS programs for the internet security. That makes me happy. The only thing I would discuss is that the password program doesn’t always do what you ask or completely ignores when you enter in new information. There is sync option and I assume it automatic upon login but not sure. Otherwise, this has not been a problem like the last program. The last thing is, (I know the answer, this is rhetorical) why in the hell can we not US based customer service. Culturally, we understand our problems and needs better than xxxxxxistan, Phillipines, India, where ever I end up.
Not Sure
by SteveARosa on 2020/09/29 00:54
Frankly I’m not sure whether or not I need those or not but since it comes along free with Nortons Security how do you said it might as well go ahead and use it with my Wi-Fi system. As I was told by a retired Computer programmer, it’s more useful when you have a business account that’s 80 and you’re traveling way from your office itWould be wise to have this. However from the normal home owner and their normal Wi-Fi, it doesn’t hurt anything but it probably doesn’t do much either. As long as you have a good virus protector as your main reason for purchasing Norton in the first place, the VPN is enclosed FREE so why not have it just as use the free password saver. No I don’t want the password saver as I have two already and ones enough.
This has problems...
by Turbocouch on 2017/10/26 01:18
I’ve been using this for about a week. Once this is installed on my iPad Pro 12.9: Using my SlingBox is not possible with my iPad mirroring to my Apple TV. It worked flawlessly before. Trying to use the FiOS mobile app, at home connected to my Fios router, it cannot find the set top box. It will not allow me to turn off the VPN and remain connected. Lately it just keeps turning itself back on, after I turn it off. Even when I can get it turned off, I have no internet connectivity both with the WiFi AND Cellular service. When I turn this software off, it should stay off until I turn it back on. It should not interfere with my internet connection when I turn it off! I have to uninstall the app to get my internet back. I’ve done this three times when I really need the connection and it would not let me get to the internet. As soon as I uninstall it, my FiOS app works fine. I am in my own house and I can’t turn it off. This should be fixed. I am a paying subscriber for other Norton products, and I just signed up to pay for this. Please get on these problems quickly. I was trying to get directions using google maps on my phone, and the VPN was preventing getting the directions. I deleted the app, and the directions came through immediately.
Browser
by Mins890jr ROBLOX user name on 2021/02/05 19:49
Ok there is one problem the browser you can’t you it correctly it does not let you the website do not load in also. Computer Norton I have this on my computer it works really good it’s just I have a space problem and I thought that Norton can get rid of the junk I have more than one anti virus but one of them says that I have a lots of junk and Norton should be able to take care of that but not for me. It does work but not all the junk but this is my favorite favorite anti virus but they is some issues but everything has issues. Like the tool to remove junk does not work as well I pay a lot of money for the company it’s really good thanks a lot I mean it.
This is Not an “Always ON” VPN!
by It's CAN on 2020/09/15 17:17
This is Not an “Always ON” VPN. Recently, due to circumstances out of my control, I was a victim in a compromised network. I’ve used a few different VPNs before and always thought they were a good ideal pre compromise. But now having personally gone through a compromise, a VPN is not a luxury, it’s a necessity! This is what led me to try Norton’s VPN. It’s supposed to be an always on VPN and one of few well known companies that offer the VPN across both Mac and iOS platforms. Currently I’m only using the service on an iPhone. I limit my digital footprint and exposure as much as possible. I don’t use WiFi at all, the Norton VPN only runs on a cellular signal which never gets turned off and yet whenever I go to check it in their app8 out of 10 times it inevitability has to search for a signal and always takes a good couple minutes to find the signal an turn itself on. This is unacceptable for an “always on b VPN”. Norton, you need to do better!
VPN issues
by uc2enter on 2019/05/06 23:33
I just installed this on my iPhone after the VPN stopped working from another Norton email account which expired and was not told about the VPN expired. After contacting Norton antivirus and waited for about 20 minutes for support. Support was somewhat helpful except never told me why my account didn't work until my second call when I realized, I was being forced into another upgrade and that my second email account was only for three Pc's and not for iPhones. By this time, I had to contact Norton again and find out that I couldn't add my iPhone to an existing account/ email. Finally, I was able to get a new agreement and now, I have 5 devices, two pcs and one iPhone. After updating both my pcs and iPhone it worked but with a new issue. My iPhone kept looping and would restart the Apple screen. I did some research and after, uninstalling apps, resetting the app, pulled the SIM card, it still kept looping. Finally, I found out that Norton Antivirus had a Time bug, I had to change my date and time back to December 1, 2017 @ 5:42 PM and than reset my iPhone. Now my iPhone is working without interruptions. VPN is good at times but I have at times manually have to set the VPN, daily and if I logout I have to re connect it manually. Thanks for listening, Marty McCafferty
Your Decision
by Northern Frustration on 2019/11/19 22:17
I was going on my second year of service with Norton. Didn’t have any issues until I changed my phone number. I couldn’t access my account. Contacted customer service and they said I would have to set up a new account because of the two factor authentication (?). Anyway, I asked why can’t they just change it to my new phone number. They said they can’t do that. Never received an answer as to why. I’m very frustrated. Asked them for a phone number. After a few tries of asking for a phone number to talk to someone, they finally gave it to me and said the answer would remain the same, no refund and I would have to set up a new account. As a customer, I am supposed to trust these guys? Absolutely NOT! I will take my business elsewhere. If I could give negative stars, it would. Never seen a customer service like this. I would caution people before using this company. Ultimately, it’s your decision.
Feedback on your app
by Harleydadx2fine on 2018/11/11 16:14
I have had the VPN for over a year but only had this app several moths ... it works so much better than just the VPN ... there are still two areas to address ... it cuts off all the time ... and second my iPhone kicks it completely off the phone twice now on the first and second security updates run iOS 12 &. 12.1 I had to completely reload the VPN and app ... actually I have loaded the VPN app but still haven’t gotten it to reload my actual VPN I pay for yearly as of this moment ? But I am trying ... any tips on performing this task the easiest would be appreciated:) thank you overall great app ... just don’t get why my phone keeps deleting the entire thing ??
Horrible!
by CG112345 on 2020/06/15 11:48
This app is a joke. I would not recommend it. I’ve now had it for about a year and it simply does not work. I would rate it lower if I could. I will not be renewing my account with them after this month (which is the year marker). Last year I received a letter from the IRS telling me that they suspect someone else is using my SSN to work. Long story short, I opted in to a VPN to help secure my mobile devices. I chose Norton because it seemed like an all in one...lifelock + antivirus + firewall + VPN. Although I do like the lifelock feature I absolutely hate the VPN. It doesn't hold up to it’s claims and is extremely finicky. There have been several times that my app shows I am connected to a US based VPN database, however, when I use safari my search results are showcased from the UK or AU. I do not trust this VPN feature and would strongly suggest that you look elsewhere because it is not reliable or secure in my opinion.
Needs Some Minor Issues Ironed Out
by cinenaut on 2019/06/18 23:51
Echoing what others have noted, the error message/push notification that warns me that I’m connected to an unprotected WiFi and to turn on VPN when Norton Secure VPN is *already on and active* needs to be fixed *immediately*. Lack of urgency (at the time of this review, the last update to the app was two weeks ago) in getting this issue fixed is not encouraging. VPN is very solid and stable on my home WiFi network, but unreliable and disconnects from WiFi often when using open, public WiFi spots — which negates the whole point of having a VPN client on a consumer mobile device. I wish the app allowed a bit more granularity in being at least able to have option to select which U.S. states the VPN is routing through for those who need that functionality on occasion.
Been with Norton for over 30 years
by tomtheoldtech on 2020/12/27 21:54
Really disappointed with their tech support people. I could ask the same question to 2 different techs and get 3 different answers. Their support was A+ years ago but has really gone down Hill. I chatted many different times for long periods of time and can’t get a straight answer from anyone about the VPN. And that’s if they can understand English or if I can understand them. When I contact tech support I expect technical support. I retired as a senior network administrator for a small county with about 1000 PCs connected plus mainframes and vax systems. When I have a question I have already researched the problem before I call. Just disappointed with their support which only gets me frustrated with the product.
Great Product But Has Issue. Can You Help?
by PI34159264384 on 2020/09/19 19:37
I have used Norton products since the creation of the world and I am very happy with them, and I have a valid license for this app. I recently upgraded to iOS 14.0 on my iPad and iPhone. After the upgrades I could not access the web without significant delays on both devices. I deleted the app on both devices and the re-downloaded on both devices. It corrected the issue on my iPhone but not on my iPad, which is an iPad Pro, Model # ML3Q2LL/A. Did all the other network troubleshooting. Rebooted iPad, Reset Network Settings, rebooted router, etc. Can you help me out? I still think it’s a great product.
There’s some things to consider js
by shfkfja on 2021/01/12 21:02
So overall I like the brand Norton, so once I got a new pc I decided to give “norton for gamers” a go and really can’t complain too much because I got it for $30 for the entire year of 2021. Now with that said there’s still some significant issues, seeing as this is the vpn review I’ll keep it on topic with that specifically. The issue that I have noticed with the vpn is certain websites (like twitter) for instance won’t load properly and some online apps that I play, also won’t be able to connect. Now call me crazy but half the reason I wanted the VPN was because one of my online games has had issues in the past and some players lost their accounts as a result. A vpn that I can’t have on consistently is useless imo and I’ll probably be looking into express VPN for my VPN needs.
Not good enough
by Misskris44 on 2021/04/25 21:57
I don’t like giving anything a 2 star rating and that’s why I’m commenting. I do like Norton’s app and security software overall enough to continue to use it. However, I’ve had more than one iPhone hacked into on more than one occasion and Norton’s security software fails to recognize the breach. I’ve even experienced situations where some of Norton’s features will freeze up or stop working completely while the phone is being attacked, however, the app still never alerts me to any kind of security breach. Not while it’s happening and not after the fact. The VPN often switches off in the background (while I’m using it) so it’s a while before I notice to turn it back on leaving the phone open to attack for the duration. For these reasons I have give the app a 2 star review.
Haven’t tried it
by Coco_Ruya on 2020/02/06 07:21
Ok I get it that I haven’t used the app and the things in it. But I was just searching on google while your app kept popping up and when I tried going back it kept sending me to the AppStore like 7-9 times like seriously. Your ads are out of control and it’s driving me insane. Are you guys happy now I downloaded this? I finally downloaded it and I’m never using it and I’ll huff leave it on my phone. This is ridiculous I know this is review is supposed to be on how good or bad the app works but the ads are on your apps so you are held responsible. Edit: ok I’m not even an adult yet and I know I sound childish but please control your ads. I accidentally ran into your ads while I was searching on the web. Now it’s to the point whatever I search a few minutes later your ad shows up and it brings me to the Apple store...
Turns itself off and exposes your private data
by gryller77 on 2018/10/08 02:00
It turns itself off without warning, potentially exposing your data on unsecure wifi networks! A flaw that defeats the whole purpose of having a VPN app! It is actually worse than having no VPN at all, because it gives you a false sense of security, causing you to communicate info such as a credit card number on an unsecured network because you believe you are on VPN when in fact the program has turned itself off. Unbelievably shoddy product! I have been a user of the Norton virus software. Seeing their wifi “product”, I am having to re-assess this company’s overall quality control practices. How could a “reputable” company like Symantec put out such a flawed VPN program? And do I want to trust them with my virus protection either? I need to switch to a different vendor for both solutions.
Have to force close and restart
by cash balances on 2018/10/31 12:22
After the last update, about a week ago I have to force close and restart the app on iPhone and iPad because the screen will not let me click on the turn on vpn icon? Basically if the app is already open in the background and the vpn disconnects I cannot reconnect without closing and reopening the app because the screen is dead and will not let me click on connect. Same problem on iPhone and iPad app running iOS 12. Have already tried logging out and back in. Have already deleted and reinstalled the app on both devices. App is basically worthless after last update. Please fix for those of us that travel for a living and use a vpn 24/7 in hotels and airports where the Wi-Fi automatically logs out out when you close your phone because this bug is literally wasting a hour of my time every day!
After update horribly broke unless you work around
by seriously%}{+{ on 2018/12/16 04:50
Used it for more than a year, great product. Then they “updated” to a new app, VPN secure. Would not work on iPhone; would connect and go in circles and then if you turned it off it would try again...nightmare. To turn it all the way had to delete and reinstall the app. Today figured out at the Apple store (while the genius was busy NOT figuring out how to turn off VPN, b/c same glitch) that when you have a VPN program the new iOS /Symantec sets to “connect on demand.” And this is the grand evil. You don’t have to delete to turn it off when you need to. You have to change the setting. In “settings” go to “general” then “VPN.” You should see a VPN connection; click on that. It will show the current VPN settings, but scroll down to see the slider button set to “connect on demand” and turn it off. NOW the on/off slider in the Normal VPN tab—and the on/off within the app—will work. Only 3 stars b/c it’s inexcusable I had to figure this out on my own and Symantec hasn’t fixed or told us for a month...but now it’s back to working normally and well like it did for the first year.
100% Trash VPN
by HankChinaski03 on 2020/08/30 14:19
This thing constantly disconnects and takes forever to connect. It will hijack the data on your phone so when it won’t connect and because it isn’t working your data doesn’t work on your phone without it. You can turn off the VPN but no data will work without their VPN connected so then you go around with no data on your cell phone. I uninstalled it to try to install it but can’t even log back into it to set it up again because it won’t connect. I think someone is pumping the ratings for this app because it used to be around 2 stars. The VPN on the desktop computer also has the same connectivity issues to where I have a hard time staying connected to the internet. Maybe needless to say at this point, I’m cancelling my subscription and running as far away as Norton as I can. I should have never returned.
Norton VPN
by blue shark garage on 2021/04/07 12:51
I am a 360 customer and have been for several years. I cannot recommend the VPN app. It started with failing on my laptop requiring me to turnoff firewall then turn it back on. Today, my Ipad Norton VPN will not activate. I tried reloading the app. It continually asks me to sign up! I have been using this with an active account for years. Finally chatted with help support desk. I told then it gets to a point that wants me to use touch. No matter what I do the screen is locked. Chat support said they would escalate it to a higher tech group. Still waiting, and looking for another product. The may loose me a customer! Today on my iphone it asked me to sign in and did I want a trial subscribtion. Please, this app is flakey. Will be looking to replace!
Great App but...
by ramired77 on 2020/11/28 01:06
I’ve been using this app for about a year. It’s been great at what it’s supposed to do but I have found that when I use the app to see the security cameras, I am unable to launch the app. This is important to me as to when I travel i need to keep track of what is going on back home. The other downside is that the VPN does not stay on even after the phone is in the lock mode. When I access the phone and try to use the internet, I have to wait about 45 seconds for the VPN to kick in. That’s way too long to try to look up something in a hurry. And the same goes for accessing the email. Same thing. Have to wait for the VPN to launch before I can have the mail pushed. But overall a good app.
Blocked emails and internet
by Nank18 on 2020/09/06 02:14
I have had Norton LifeLock since late Dec or early January. Few problems with my desktop computer. Many problems with my iPad and iPhone. iPhone became almost nonfunctional in many ways: blocked emails and internet. Unable to access technical support relating to COVID-19 virus. Waited on line for about an hour. I understand bad time for staffing. I finally did delete Norton mobile security and VPN from my IPhone and immediately gained access to my emails and internet. Really did not want to do it. They work well on my desktop and iPad. Any suggestions? Installed App again on my IPhone. Same problem. Blocked internet and email Again. Why just on IPhone? Would like protection by not inconvenience.
Not Impressed.
by berzerkprincess on 2020/03/20 13:51
This app is starting to appear suspicious. When I first downloaded it, it worked great and I was super excited. However, not a moment after, google search made me confirm that I wasn’t a “robot”, and the every day since the app disconnects itself and messes with my internet. Each time I turn on my phone—even from ‘sleep mode’—I have to reopen the app and let it start again. Even then, my internet works like crap (even worse than before) and the apps I use freak out because they think I’m, once again, a ‘robot’. I’m 99% sure the app, despite its claim, is tracking and storing my data, just by judging on how other apps and sites react. I will be deleting it shortly. It’s seriously a waste of time and effort. Not to mention, it’s shady and suspicious—which isn’t surprising, but disappointing nevertheless.
Affects my data service.
by FearlessFarless on 2019/05/08 00:28
I have an iPhone X. Renders my data service useless, whether I’m home, at work or wherever I’m at. I cannot depend on this app, I have no idea if this app even does what it says it does. I logged out and bam now I have internet. It got to the point where I was turning my phone off and back on every day trying to get my data/internet service to work, too often my VPN wouldn't even turn on. I decided to discontinue my subscription to this app after a year of having it. Frankly, I lost interest to contact support, Norton will have to fix this issue w/out my encouragement. I think this app might work best if you have a Wi Fi connection which I do not. I bought this because I have LifeLock, at least LifeLock works. I would renew my subscription if Norton could prove to me it has resolved this issue/s. I hope this app works for you.
Discriminated against after being deceived by false advertising
by truly disgusted victem! on 2019/12/29 17:05
Zero stars! I am trying to complete a survey where in several places it was clearly stated that there was no charge, that it was a free 7 day trial. I don’t have a credit card so I’m being discriminated against because of my social credit status! This is false advertising in an extremely blatant form. No free trial should require a $40 payment , not to mention, because of the fact that it is merely a software install, their should be no reason I can’t be granted the 7 day free trial, which Norton can easily disable internally after the seven days! Why am I being discriminated against over weather or not I can afford to get a credit card? I am simply requesting that you not restrict me because of my social status. It’s no different than a civil rights issue, and you cannot deny my civil rights.
Poor VPN performance
by Forrest River on 2021/04/27 12:11
This app as installed on my iPhone XR occasionally succeeds, but more often fails, in its routine attempts to connect to a VPN server. With no rhyme nor reason, somedays it successfully connects immediately, while other days it continuously responds with an error message and asks if it should try again. When instructed to try again, it displays the continuously revolving rings as it again attempts to connect, but subsequently returns the same non-connect error message and again asks if it should try again. Even on days when it initially connects successfully, it may disconnect itself at some point during the day, while giving no warning or alert to the user that it has disconnected its VPN protection. Thus, I find this app completely unreliable on most days, and only marginally valuable on its best days.
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App name
Description
Norton secure vpn is a security app from a consumer brand trusted by millions of consumers. Protection for your device against cybercriminals, browse more anonymously, change your location, and helps block advertisers from tracking your online activities! Turn any public Wi-Fi into your personal hotspot! ► HELP PROTECT YOUR DEVICE FROM CYBERCRIMINALS When you connect to public Wi-Fi, cybercriminals may spy on your online activity and steal your sensitive information, like passwords and credit cards details. Norton secure vpn uses the same encryption technologies that leading banks use to help protect your data. ► BROWSE ANONYMOUSLY Mask your online activities and location with our no-log VPN. We don’t track or store your online activity, so even we don't know what you’re up to! ► CHANGE YOUR LOCATION Just change your virtual location so your IP address can’t be tracked! ► BLOCK AD TRACKERS ADVERTISERS’ TRACKING COOKIES We help block ad trackers by intercepting cookies and removing your identifying information. Websites will no longer be able to track you to deliver unsolicited ads at a later time. ► TURN PUBLIC WI-FI INTO PERSONAL HOTSPOT Turn any public Wi-Fi into your own secure virtual private network to help keep your personal information safe, and your online activities private. ------------------------------ The KRACK attack puts Wi-Fi connections at risk. Use Norton secure vpn to help encrypt the information you send and receive, for protection against this new threat. With Norton secure vpn, you can pay bills at the airport or check emails at a café without worrying about cybercriminals stealing your passwords or monitoring your online activity. Going online in public just got better. Get Norton secure vpn and go online in public, more securely and privately. ------------------------------ ► SUBSCRIPTION DETAILS • Norton secure vpn Subscription: Provides more secure connectivity for your mobile device. • 7-day trial requires activation of annual subscription. • Payment will be charged to iTunes Account at confirmation of purchase. • Subscription will renew automatically at the end of the subscription term unless canceled. Cancel in your iTunes account before end of trial to avoid payment. • Account will be charged for renewal within 24-hours prior to the end of the current period. • You can manage your subscriptions and automatic renewal may be turned off by going to your Account Settings after purchase. • Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription. • Annual subscription is for one device only. --------------------------------------------- For feedback and suggestions, visit the support forum: http://www.norton.com/wifi_support For a detailed list of features, visit: http://us.norton.com/wi-fi-privacy PRIVACY POLICY NortonLifeLock respects your privacy and promises to safeguard your personal data. For more information: https://www.nortonlifelock.com/privacy/gps-english --------------------------------------------- •Start your 7-day trial* to help protect your Wi-Fi connections now! *7-day trial requires activation of annual subscription. Cancel in your iTunes account before end of trial to avoid payment. More details below.
Norton 360
by jidojim on 2021/05/08 03:52
One of the best investments I’ve made!
MLB
by Benikartyou on 2021/05/08 03:48
Excellent
Like a good referee
by TitaItaliano on 2021/05/08 03:09
You don’t even know it’s there. You always feel secure and protected with no interruptions or slowing. What more could you ask for.
Great security option!
by Dband1 on 2021/05/08 03:04
I use this in airports and when traveling/staying at facilities with unsecured wifi!
Awesome
by dedrtasw on 2021/05/08 02:47
Great
Superb
by Adnil777 on 2021/05/08 02:15
Such a great company.
You guys are crazy
by 315725 on 2021/05/08 01:55
BIG TIME
Always Online
by Always Online! on 2021/05/08 00:44
Works great especially when using hotel WiFi’s. Security is always a concern VPN alleviates the concern ...
Norton anti virus
by nanmg57 on 2021/05/08 00:25
Great it stops a lot of spams and protects my personal info
Randwolf 2
by Randwolf 2 on 2021/05/07 21:09
I enjoy the secure use Of Vpn but I am concerned that it shuts off by itself
Excelente
by servimedics on 2021/05/07 21:01
Funciona bien
...
by infinite darknes on 2021/05/07 20:14
I don’t know how to cancel a subscription
Great !!
by Ilkitties on 2021/05/07 18:29
Luv this
The s..t!
by jackba12345 on 2021/05/07 18:09
Great app for great things
Ok
by SteRan22 on 2021/05/07 16:08
Ok
Great job
by Oliver111111 on 2021/05/07 16:03
Works perfectly and takes away the “fear” of intrusion.
Love Norton
by lovely604 on 2021/05/07 15:36
I love having the confidence that Norton is protecting my devices!
Poor performance
by rattel u cage on 2021/05/07 14:35
Does not hold VPN connection.Due to searching for server. My device is vulnerable at this time. Why is server overwhelmed & dropping packets CRC errors. Servers should be able to handle traffic & remain connected. Check your server logs or get hardware that can handle the load.
I like it.
by bwest49 on 2021/05/07 13:22
It’s good to be secure.
Bishop Cogic 60
by Bishop A cogic on 2021/05/07 10:52
Great apps
Travel
by Tincup52 on 2021/05/07 10:31
App gives me a sense of security when I travel!
Great vpn!
by 🧐🙃😉🤨🧐🤓🤣🤓😒🤣😟😉😘 on 2021/05/07 08:58
This app is amazing and it actually works unlike most VPN’s
None
by dogle on 2021/05/07 04:55
Nice
Great
by 001VB on 2021/05/07 02:55
Excellent app for security and protection
Excellent comprehensive VPN protection
by RGinRville on 2021/05/07 02:48
Great product!
VPN
by SueMEv on 2021/05/07 01:40
It is great!
Dont know what to say but its great
by John Scavuzzo on 2021/05/07 00:23
Really underated but could have more locations which really isnt an issue to me as much
VPN easy to use
by Chazbow_DePew on 2021/05/06 23:45
The Norton VPN is easy to use both on my PC and my Apple phone.
Norton
by ZOMBIECOLLECTOR on 2021/05/06 23:35
I Love the Norton App and all the extra features it has and has added, LifeLock, phone screen protection, VPN Etc. It’s great, I recommend it to all my friends!
Spammers have a difficult time with the VPN
by dangonz1001 on 2021/05/06 21:34
I like it. My location is never revealed.
cant connect to server fraud
by TUHFtMb4240798 on 2021/05/06 21:23
Vpn has stop changing location as normal given you the same vpn location allday!thisis fraudandallwfraudulentdevicesand personsto continue todisconnectmy vpn by fraud andidenity protection none and as along timecosumernortoncontines to allow a fraudulent trial from a fradulent person and devices!!!
Norton since day one
by R&KJ on 2021/05/06 21:00
Thanks for the help
Just continue protesting me…thank you!
by plgllg on 2021/05/06 20:39
Just continue protesting me…thank you!
Secured!
by Trese617 on 2021/05/06 20:30
Love knowing my laptops, iPads and iPhones are completely safe and secure.
VPN
by Pjaammy on 2021/05/06 20:11
Very easy to use.
Norton Secure VPN
by Buddhaboy925 on 2021/05/06 19:13
Fast, easy and headache free VPN 👍🏽
Norton
by MJRossmeisl on 2021/05/06 18:34
Norton is the best for your money hands down
Norton Rating
by Applew13 on 2021/05/06 17:53
Very Nice app
Great service!
by TatyCamelia on 2021/05/06 16:35
I have been using it for a couple of years now and very satisfied with the service.
Just got it! Using for my work while n Hawaii
by -dash/slash on 2021/05/06 16:26
Using offshore
Norton VPN
by chava1955 on 2021/05/06 16:10
I feel totally secured doing financial transactions on my iPhone
Yes
by cd99 don on 2021/05/06 16:08
Great application
Rate
by rayreaddy on 2021/05/06 15:43
Good job
VPN
by MystRebz on 2021/05/06 14:38
I like this product but I think this with Norton 360 gets a little confusing.
VPN
by tibetian flag on 2021/05/06 14:34
Keep me protected . Awesome!
Robert W.
by biggdogg67 on 2021/05/06 14:24
I am very pleased with VPN! My only question is is there a way to turn it on and keep it on without having to go back and turn it back on over and over?
Secure VPN
by JebVietnamVet on 2021/05/06 13:51
It's fantastic to use and easy to set up
Great app!
by this dDoesn't work on 2021/05/06 12:40
Great app! Feel protected!
Great App!
by BigMcDuck on 2021/05/06 12:34
Notifies me when any and all apps are needing updates, when we need software updates and when there are suspicious activities.
Constantly turns off!
by NoWfrght on 2021/05/06 10:43
I’m fed up with this app. It constantly turns off, requiring me to log in. It even turns off while I’m still on the Internet, exposing my phone to risks. I’ve seen that many others have had similar problems and Norton has FAILED to address the issue. I’m close to going to a different, more reliable VPN.
Love this app!
by Erika456 on 2021/05/06 08:26
Great app!
Good
by chaye the best on 2021/05/06 07:52
Good
Norton
by Darth Vader38 on 2021/05/06 07:44
It’s a good Anti Virus
Tjok1
by tjok1 on 2021/05/06 06:56
Great service!!!
HellBoundHyme
by HellBoundHyme on 2021/05/06 06:17
Pretty good protection especially when it hides your location.
Amazing
by PelonR£¥£$17 on 2021/05/06 05:07
Thank you so much we you gonna be amazing Universe
Balls
by gevhdrhsbdffs on 2021/05/06 03:43
Hdjvdvdhdbx
I love this app
by loslzlz on 2021/05/06 02:37
I love this app
✋🏼
by Arapapps on 2021/05/06 01:48
🤙🏻🤙🏻
Norton LifeLock VPN
by DW> on 2021/05/06 01:08
Outstanding
Rockyjor1$
by rockyjor1 on 2021/05/05 23:52
Good work
Good to have!
by MiXiOs on 2021/05/05 23:51
It’s good to have!
BigVR59
by BigVR59 on 2021/05/05 23:47
Nice to feel protected
Easy and secure
by Sparkyiest on 2021/05/05 23:20
I trust the app to keep me secure while conducting work and personal stuff.
Awesome
by dmj05119 on 2021/05/05 23:07
Totally feel safer!
Great product! Highly recommend!
by Great Falls customer on 2021/05/05 22:55
Great product! Highly recommend!
Excellent
by rg11231947 on 2021/05/05 22:16
Very good. I couldn’t be more satisfied.
It’s an absolute must!
by do u want a reviw? on 2021/05/05 21:33
I have had this for quite awhile and I just discovered that it didn’t come with my current subscription so I will be adding it this week!!! It makes me feel safer from the government monitoring where I am and what I’m doing!! I’m not a criminal and my personal life is none of their business. I know it works as when I order online they suggest that I pick up somewhere that I don’t even live near!! I highly recommend it!! When it doesn’t turn itself off like you’ve never had it! It’s done it twice to me!
Off too often
by oplorn on 2021/05/05 20:26
I really like it but it would be much better if I got an alert each time it turned off which is too often.
Easy to use
by Johnnybzurk on 2021/05/05 20:20
Amazing product easy to use
Fl Scott
by Fl Scott on 2021/05/05 20:04
Awesome
Works
by perfect10sti on 2021/05/05 19:55
Thank ya
Rating
by assdddfffggggg on 2021/05/05 18:39
I like most of time but have to restart devices too often so norton will see internet. Don’t want this to keep happening.
Good to go
by Rgr594 on 2021/05/05 18:37
Norton has been providing security for over a decade good to go
Norton VPN
by Deadlift-405 on 2021/05/05 17:23
This product has worked as advertised.
Very. Happy
by lipaza1947 on 2021/05/05 17:18
I jus star using it, i hope it will do what i want
Easy access
by fatcatblackcat on 2021/05/05 17:16
Quick and easy access to controlling when you want to turn on your VPN.
So far so good
by Xean_2087 on 2021/05/05 16:58
Let’s try and make this a 5 star experience next time around, 4.326, tieux say enough. God Bless, Sean ₩.
Great, but....
by Ergatte on 2021/05/05 16:55
Great when it’s on but seems to turn itself off without warning and I don’t really know when my phone/computer are unprotected because the VPN has turned itself off. This is a huge design flaw. Otherwise, love Norton’s services and will stick with them.
Great app, especially when traveling
by Whine&Choklit on 2021/05/05 16:43
Great app, especially when traveling!
Rating
by lennieboy on 2021/05/05 16:22
Good application
Norton VPN!
by PinheiroC on 2021/05/05 15:21
Excellent product!
Works good
by Politics everywhere on 2021/05/05 15:14
I like being invisible Thanks
Security
by Maxine_Summit on 2021/05/05 14:59
Prying eyes are cancelled 😎
Norton VPN
by SA*Texan on 2021/05/05 14:57
Excellent and easy to use!
Love it!!!
by Vangie Nelsen on 2021/05/05 13:55
Especially when I’m having to use Google has a browser and there’s no other options. My privacy, my data, and what I research online should remain private. Thank NortonLifeLocck!
Waste of moneys!
by desmond44hd on 2021/05/05 13:53
This app logs you out every chance it gets!
Protection
by elguapo33 on 2021/05/05 13:51
This is a really great protection plan
Bill
by Mr West Monroe on 2021/05/05 13:36
Great only issue is I have to turn it on from time to time so I always need to check it to see if it is on
Excellent program
by Donavon s on 2021/05/05 13:23
I recommend it
Great app
by PAtr1ot3 on 2021/05/05 12:40
Like being totally secure
Hangs
by tammy_u11 on 2021/05/05 12:40
Many times VPN takes too long to connect and then when it does, it is slow to let thru data or web pages. This is very frustrating when I need to pull up something quickly. I end up having to go back and turn VPN off then on again
VPN
by Dbones53 on 2021/05/05 12:31
Great
Nice
by daniel1u3 on 2021/05/05 11:33
Nice
Five stars
by brandielue on 2021/05/05 10:16
Great service
Worth the price and privacy.
by Xkal X on 2021/05/05 04:55
I like that I can switch the VPN between my iPhone and iPad. Recommend.
Issues with staying connected
by DL1877 on 2021/05/05 04:32
Continuously have to relog on my devices and it keeps dropping the licenses from my other devices.
Wonderful VPN
by TophR777 on 2021/05/05 04:02
Feel safe with Norton
LPuig1221
by Lpuig1221 on 2021/05/05 02:51
Excellent.
Connectovity issues on ios version
by kaodvlav on 2020/08/09 04:45
Hey, I love norton and Symantec, I use their products on my pc including norton secure vpn and have been a paying member for years. As I said I I use norton secure vpn on my pc and have no problems but on the ios version I have some connectivity issues, its sometimes a bit slow but the biggest problem is that whenever I open my phone for the first few seconds it disconnects from the wifi and I dont have internet, What I do is close the app that im using and go back to the homescreen for a few seconds and it will fix itself but its a bit annoying opening instagram and having no connection and having to close the app and wait for 5 seconds for the internet and vpn to start working. I know its the vpn and not my home wifi because I have done some tests and this doesnt happen with other VPNs. Its not a huge issue but I would love to get it fixed.
Norton Lifelock 360
by bleezaboole on 2020/12/11 01:39
I have used Norton for a while and have found it to be a stellar experience. In the near past I have had an issue with my service when I tried to upgrade to Lifelock 360 deluxe using a special promo that apparently held no water because it didn’t go through as advertised. I recently purchased a what I thought was the plan I tried to upgrade to through the promo, and there was a a problem installing it, and was informed I would be notified when the problem was resolved. I got no notifications so I initiated a chat with a “fix it agent” <( my terminology), who was extremely helpful with the problem I was/am having. My questions were somewhat answered, and some of the problems were rectified although I still have questions that need to be addressed. Altogether and all things considered this is a great service, and I am very satisfied with the security Norton has to offer. I’m sure the remainder of my issues will be ironed out to everyones satisfaction, and I intend to continue my subscription with Norton. The agent who assisted me was extremely helpful in doing everything possible to insure my satisfaction. I recommend Norton to anyone seeking computer security. They are the number 1 choice and I will continue to have trust in Norton 360 in the future. Arun is a tech who finally got the problems I had straightened out. He is an asset to Norton.
Plagued by connectivity issues
by Guest Comment on 2021/03/15 14:27
When it works, it works, but when it doesn’t it’s extremely frustrating. Every time your phone is opened the VPN has dropped its connection and has to reconnect, and there are days when it just spins and spins and you end up waiting a minute or two just to do anything, or end up just shutting it off altogether. It’s like the system capacity is running too lean and no connections are available and you have to wait for someone else to drop theirs. Noticed a lot of comments in the reviews here about similar problems, seems like a common theme. If Norton fixes this it would convert me into a happy customer as this is my largest pain point. Less of a major issue but still a problem, many of their servers are backlisted by Akamai/similar services that large websites use, so you get a forbidden message or the site won’t load at all. This has improved somewhat but there are still times you have to change servers or turn off the VPN all together just to visit a site or start over to complete a transaction. You’ll also get additional CAPTCHAs almost everywhere you go, sometimes even just Google. Sometimes their server reputation must be so bad that you can only move past the CAPTCHA after successfully identifying 4 or 5 rounds of crosswalks, buses, and parking meters. Finally, there is no notice when it shuts itself off, so you might be working on an unsecured network and not even know the VPN has dropped without manually checking.
Better than most
by kidztested on 2019/10/06 21:07
I’ve tried several VPN’s and this one like most will disguise your IP and block trackers but it also switches on independently meaning I turn it off it turns itself on, I turn it off it turns itself on - and so it goes unless you block its access. If it was auto protecting because it felt your Internet access was unsafe that would be one thing - but that isn’t the case. It can, I assume unintentionally, interfere with cellular data when wireless internet is not available and there is a large amount of pages that won’t display not because there blocked by the VPN but because there denying access due to the way the IP was masked and the “signal” as it were was routed. For example when accessing Google with the VPN on you might have to make several attempts to establish that connection and use Google. I don’t know if they have corrected this with the new update or this is simply inherent in all VPN’s only time will tell as tech improves. Oh and it is rumored that although - and I actually I like Norton - your personal history etc. is masked/hid Norton itself can ultimately track it - but that’s only if you believe some of the guys working in Military Intelligence- and no that’s not an oxymoron. So if you have to have one form or another of big brother watching I guess I don’t mind Norton. Ok got to go 5G is on the way and pervasive AI is right behind it - so to all a good night
Needs work
by 2004-2013Corvette on 2017/09/18 03:05
I was asked if I wanted to update my dissatisfaction with is product. I thought why not, sense the programmers had there chance to correct all problems. Maybe I should reevaluate this for them. So I did! I tried to turn it on, and it did turn on, it hung up after about an hour but it did get nearly a full hour of operation before it took a dump. This product needs someone to test it before they release it...still garbage! This app needs a lot of work. The only thing really consistent with it is that it consistently locks up. It not only the app, the same problem exists in the Norton WIFI program for you PC. They both stink! Somebody needs to have a chance to excel at another vocation because programming doesn't seem to be their forte and I'm sure they are getting paid an exorbitant amount of money to produce this garbage. The one nice thing is that you can turn it off...thank god for that one! This app seems to work better but still has issues when launching certain apps. I know HBO Now has a problem downloading data when the VPN is on. Also Hospital apps don't work and pandora has issues. Why these programmers can't fix it is unknown. You would think they would of had enough time even coming to work at 930 and leaving at 1pm and going on vacation every 3rd day.
Norton VPN, watch out!
by Garflarsk on 2021/04/23 02:23
Like the anonymous online, but it can cause me to not get online now and again. Sometimes nothing will load in Safari, and when I turn off VPN and everything works fine. So it needs some work. A couple of weeks later: Received an email from “Ray” at support. Had several suggestions, one of which was to delete it from my ipad and reinstall from the app store to make sure I had the most recent build. That sounded like a good place to start, so I deleted the app, but it didn't entirely go away. There is 8 kb left on my tablet that WILL NOT go away. It cannot be deleted either from Home or Settings/General/ipad storage. It goes away and comes right back, even with a cold boot. This causes the app store to see it as still there, so the app store option is “Open”, but nothing happens. It won't run or reload. Two levels of chat support gave up on it, though they did give me 15 days extra on my subscription. Whoop-de-do. Also run on my iphone and National Weather Service app loads ten times faster when I shut off the VPN. I've been with Norton a long time and have generally been happy. Not this time. Looking around for another VPN, and not looking forward to the minor Norton presence that I can't get rid of.
Doesn’t work, limits phone usability
by mslinscott on 2018/10/14 16:53
This app is a giant pain in the neck. It does not maintain a VPN connection on my iPhone 8, so I have to try to reconnect EACH time I want to use my phone, whether I’m in a WiFi zone or just using cellular data. Reconnecting can take 2, 5, 7, or endless attempts, sometimes not connecting at all. Without connecting, I can’t use my map app, my weather doesn’t refresh, and so on. This makes my phone usability total garbage. For instance, yesterday I got caught in a construction zone and needed a quick detour. I tried to open my map app and it couldn’t refresh with my location until the VPN connected. I tried to connect over and over, but it didn’t work and I couldn’t get a route. This has been happening the entire first month of my subscription, although the app worked much better during the trial period. I do not recommend this app. I really love the idea of a VPN, particularly when I’m using a public WiFi, but being required to wait a few minutes or more each time I lift my phone to use it in my own home or when I’m out on the road is a huge headache. I wish I would have cancelled before I got trapped in a full year’s subscription.
Best VPN ever made
by Shopify Life! on 2020/09/07 23:10
This VPN is the fastest and most accurate VPN ever created for the public. Phones and devices are entirely hidden and can not be located by any source known to man. My phone has twice the speed, twice the ability to find internet search criteria with zero interference from ad companies, carrier services, phone maker or any other party from any source. No other VPN can even claim to compete or offer the protection given here. Simply Amazing that a VPN has broken the barriers that all news media, social media, marketers, phone companies and manufactures said will never be accomplished in this lifetime! Well, they are all wrong!!! Do not look any farther. This is the VPN that your wanting. I was not paid and have zero “ZERO” connection to any person or persons with offers or self gain to write this review. I am not a professional review personnel and have zero affiliation with any company that is connected to any source traceable not any Avenue- Period!!!
Not impressed
by officy on 2021/05/04 10:11
I am very disappointed in the service that you provide, I am very concerned about the level of rata ( unauthorized remote administrators that are operating illegall and federally banned mirroring software. Do I need to contact Homeland Security directly or is this something that you think you can handle, it’s a big joke around here and the most common response is, “ cmon man everyone is doing it” I operate a C++ browser and it requires me to maintain a reliable VPN, I’m not saying that your not doing your job and I have always been very impressed at the speed that my vp gives when sea monkey is running however the blind ignorance that is enveloped this area, in parallel with the corona pandemic has me wondering if I am Abel to even move forward, my best guess is that utilized 6g on an illegal platform and I am requesting a look into this area as soon as you can, thank you again for maintaining a secure work platform, and good luck and exterminating the rat infestation that is plagueing the nation. Sincerely Darren Clark
VPN
by Pbracingmom on 2020/09/18 03:21
It was Working Great when I first got the VPN Now, overtime it has Continued to kick me off & shut down on me which in-turn drops me out of any app that I’m in or progress that I’ve obtained.. Very frustrating when your trying to take care of business things & on a timeline of production at times for processing of thing’s unfortunately it doesn’t help either when I’m paying high dollar 💵 $ for the the App & I should be receiving it free because it comes with my Internet Service Provider ( They Are/have a Collaboration) together & I’ve discussed the issue multiple times with them, though figured, Well maybe Since I’m Paying for it instead of getting it free ( which I actually Do pay $ through my internet service anyway, that’s why you pay a larger cost for this feature) but it hasn’t helped or Made a Difference!! Still Doesn’t Work 75% of the Time .. Not Happy.. Please try & Fix this ASAP or I’ll have to choose to take my business Elsewhere!! Thank You Kindly In Advance!!
VPN Configurations Problem
by 69Brothers71 on 2019/09/06 03:43
Downloaded the app maybe around six months ago. Worked great and was speedy in the beginning. After sometime it began to slow down my updates. Also, it used to two two locations with Japan and Singapore. Now it only gives the Singapore location. Suddenly, within the last month, the app won’t turn on and wants me to allow VPN Configurations. I allow it but it does nothing but gives me an error and won’t turn back on. I contacted tech support who really tried to help but couldn’t. Seems like their only solution (one I did before I contacted them) was to delete the app, restart my iPhone, then reinstall the app. Doesn’t work no how many times you do it. So now I have a VPN app that I paid for and doesn’t work. I want to give this app 5 stars from the beginning but with the slowing down of updates, only one location, and now inoperable, I give it three stars in the hope that somehow they’ll fix the issue. I reside in South Korea.
Solid VPN, Good Device Protection
by Ufolks on 2021/04/07 13:43
I have the full Norton program for my iPhone, iPad and MacBook Pro and feel it is excellent coverage for a good price. The VPN is what I was most concerned with as I have had bad experiences in the past with lone wolf vpns. Occasionally, it slows down my devices’s response but that is to be expected. Also, I have found if I am having a slow response, if I take my device out of the cover/protecter things speed up. No problem like that with my Mac book pro. It’s only with the iPhone and iPad. When you install Norton do exactly as the instructions direct and you’ll have no problem. Just don’t “help” the instructions. Somewhat tedious as you install everything on all your devices but worth it. I recommend these programs. Buy only what you need but buy the program you need if you intend to add devices to your coverage.
Slowness has been addressed
by SaxMan_99 on 2019/06/07 02:53
Update There have been two updates since my original post. The updates have corrected the slowness issue as I am now getting in the neighborhood of 200 Mbps consistently which is acceptable for going through the VPN. Original Post Using a VPN I would expect to take a small hit with my speed. However, I never would have imagined how much my speed would be impacted. I can do a speed test while on my home WiFi without the VPN and get 250+ Mbps consistently. When I turn on the VPN my speed drops to at most 50Mbps! It does not matter what region I select the VPN to connect to. This is unacceptable as I cannot justify paying for such a performance degradation. I have been a Norton customer for many years, but unless this is addressed I will be canceling my Norton VPN subscription.
Just don’t even bother to download it
by User user 321 on 2018/06/21 04:28
Yo so at first I was going to download this because I got a message saying I have 2 viruses from visiting “adult websites” and lets keep in mind I’m a young teen just trying to play my lemon game which is really fun so I looked up cheats for it you know. Cause I couldn’t get passed this one level so when I opened safari and looked up cheats and clicked the website the dumb notification came up. I’m the only person who uses this devise so there’s no way in the world that there’s adult websites on it. I’ve seen other people with the same complaint and the company just says something stupid about how it’s a 3rd party seller and all but if this was an actual legit great working app then they would have taken down the scam by now. So dont even try to blame the 3rd party seller. Plus it’s takes all of your money if you put your credit card number in. I’ve seen a bunch of people say that too! I personally think apple should remove it from the App Store! But if you want your money stolen and to be scammed then this is the app for you!!!
Functional, but has its quirks
by ShowMeHackerDan on 2018/12/03 05:25
I’ve only been using it a couple days, and for the most part it seems pretty reliable. Sometimes it drops the VPN connection after establishing and initial connection, but it usually recovers. I’m not sure if this is a problem with the app or the WiFi network I’m connecting to. After installing the app, for reasons unknown, I could never connect to a server after accepting the terms and conditions. This went on for several hours even though I could access several other Norton sites. For whatever reason it finally started working. I was about to give up on it and try another app. One minor annoyance that should be an easy enhancement would be to support landscape mode. This is especially needed for iPad users as it makes multitasking more cumbersome without it. The application stays in portrait mode even when the device is oriented in landscape mode.
A tad frustrated with ability to control the app
by WazeSir on 2019/01/22 22:14
I have been a fan and huge supporter of Norton products, for many years. I have even used this app (through all its iterations) in other countries, and highly recommend it for such use. HOWEVER, the app should allow SOME control over whether to turn it on or off. Switching the button to “off” in iPhone settings does absolutely nothing. The app will continually try to ignore the request to turn it off. Why would someone want to turn off the app? Because at certain times, one would like to show his/her true location (some apps require location, and while using those, I do not want to show my location as elsewhere in the country). At other times, since my home is not within WiFi range of anyone else, I would like to decide whether to run the app, not be given no other option, with the (very) persistent “ON.” If Norton fixes this flaw, I will certainly improve my rating of their app.
Junk
by TheRealHamBome on 2020/06/10 18:42
Since there has been no response from product support to the ongoing issue (other than the first one to this review which was no doubt a bot), today I switched my PC to McAfee and VPN to ExpressVPN. Goodbye and good riddance. The developer responded to the review in the App Store. I followed their instructions and there has been no response in over a week. It makes me think that the robotic response to critical reviews is for show only. As I said in my original review, I tried a few times to get Norton to respond before putting the review in the App Store. Proceed with caution. This app is junk. I converted from another VPN app (which worked fine) because this one is part of the bundle on my PC. I am sorry I did that. Norton VPN frequently disconnects. Incredibly frustrating when it does that when I’m in the middle of working on something and then work is lost. I have shared the behavior with Norton multiple times over the course of months and there is no response. Glad to take my money. Not helpful in addressing the issues.
STOLE MY MONEY
by Dayna.rodri on 2017/10/16 23:42
Downloaded this app and didn't do it for me. Closed my account and deleted the app. Surprise surprise, wells later they charged $32 from my debit card. I called Apple because I was confused why I was charged. They told me it was the app the be that had charged a membership fee, it was so hard to find a phone number for Norton! Turns out they do not have Customer Service..? No wonder why! I had to call technical support, asked to be directed to someone else for some customer service. He was rude and asked if he could know what I was calling about, I explained and he's telling me to call Apple, that they do not have an app for iPhones... what? I explained I already spoke to them and that I needed to talk to someone from Norton because I did not approved that transaction. He just stayed quite. I asked for a phone number amor be transfer and he told me NO. I wouldn't trust this app if I was you. Not even to see if it works for you. Because if it doesn't, they are gonna charge you anyways for trying the thing out! Good luck!
Happy with norton
by #10fishhawk on 2020/11/08 01:56
I have had norton before and loved it and glad I have it again. The only issue I have with it from time to time for some reason it turns off apparently by its self, then this last time I had to sign in twice as it didn’t seem to recognize my password. Other then that it I like having norton by my side. That was then now in late October my norton security has added a privacy icon and icon for vpn also now in norton security, these new icons have not been there from the initial subscription only recently. My vpn app tells me it’s on but up in the upper right corner at the battery & signal bar never displays the vpn on icon in that area anymore even when I run the app I have no upper right icon Is norton slipping? Or changing the apps around with out letting me know?
Works better for me than Nord VPN
by DylanWadleigh on 2020/09/28 02:55
Four stars because, overall, the app does what it’s supposed to do. It’s been more reliable for me than Nord VPN. However, the set up experience was awkward for me, and in the end, my original account had to be superseded to get it working. I had a subscription before for Norton 360, but due to limited seats for devices on that plan I had to bump off my Mac so I could use Norton Secure VPN on my phone. Then, after bumping off the Mac I could no longer use the seat for my phone—despite that being the reason for bumping off the Mac in the first place. I had login issues several times on the Mac and my iPhone afterwards with both the original email and my back up email but eventually it worked. I decided to purchase 360 deluxe, and now, I can use Norton Secure VPN on all my devices.
Awful VPN
by CSD-83 on 2018/11/22 17:35
I wish there was a way to give 0 stars. This is the worst VPN guaranteed on the market. Why? If any other VPN connects it is automatically better than this one. I really tried using this. I’m in Africa and a VPN is a must. But I have spent literally 45 minutes trying to get this to connect to any server and it fails every time. Doesn’t connect. I close the app out, pull it back up try again and nothing. This is nothing but a scam. Do yourself a favor and absolutely do not buy this app. If you want a way to waste time and be aggravated trying to get this app to connect then maybe this is for you! If you are like every other human being in the world and just want the app to work like it says it will, don’t get it. It doesn’t work. Biggest waste of money in my opinion. Never connects. And on the rare. And I mean RARE occasion it does (maybe once every few days) make sure to not close your phone or the VPN will shut off as well. Allow me to give you some other things that are better to spend your money on. 1) Paying for a fishing trip to the Dead Sea where there are no fish 2) Paying for a sky diving trip and not being provided a parachute. 3) Paying for the experience of using a fork to eat soup. 4) Paying for a new water bottle that has a hole in it. Any one of those purchases would be better than this garbage app. Do yourself a favor and don’t waste your time or money on this.
Love it but could be better.
by Sammbadd12913 on 2021/01/27 16:03
It does what it is suppose to do however it doesn’t always help with the apps I use like Disney plus or Cartoon Network app. I want to use this so I could still access my apps like Disney plus and with the content and language still in English. It only turns the language into English and the content like the words of the places on the film are in the country that I’m physically in native language. I also would want a way to use it for my Apple TV where I could just change the dns to Norton server and then both the content and language would be in English but that is not an option either. I honestly think that the only reason why it worth it is because Norton does not log you data or sell it to 3rd party companies for profit. Also there app is super easy to understand and operate. I greatly appreciate that part.
Best VPN ever. Just Needs More Security Features
by Magician/Wizard/Witch on 2020/12/30 17:51
I Love This App Because It Give Me Full Privacy Online And On The Web. Also I Like Because On One Of The Websites Said. If You Make Any Edits. You IP Address Will Be Publicity Visible To everybody. But No. They Don’t Need To Know My IP Or Where I Live. The Website Collects My VPN’s Fake IP Address And Location. And Not My Real IP And Location. It Also Gives Me A Fake Location So If Anybody What To Know Where I Live. They Don’t. They Get Sent To The VPN’s Fake Location. I Also Like It Because It Blocks Ad Trackers And Speeds Up My Internet And Save Data. Also I Browse The Internet Anonymously And Nobody Know Where I Live, My Real IP Address, My Name, Who I Am, What Do I Look Like, My Personal Data Or Information, What I’m Doing, And Much More. It Need More Security Features. Like Block Analysis And Social Trackers
Not bad. Better than Kaspersky.
by Blstrn on 2017/10/03 13:14
I dumped Kaspersky Total Security 2018 for Norton because it had the same features. So far, I have not had a problem with either the Windows 10 X64 program nor any iOS programs for the internet security. That makes me happy. The only thing I would discuss is that the password program doesn’t always do what you ask or completely ignores when you enter in new information. There is sync option and I assume it automatic upon login but not sure. Otherwise, this has not been a problem like the last program. The last thing is, (I know the answer, this is rhetorical) why in the hell can we not US based customer service. Culturally, we understand our problems and needs better than xxxxxxistan, Phillipines, India, where ever I end up.
Not Sure
by SteveARosa on 2020/09/29 00:54
Frankly I’m not sure whether or not I need those or not but since it comes along free with Nortons Security how do you said it might as well go ahead and use it with my Wi-Fi system. As I was told by a retired Computer programmer, it’s more useful when you have a business account that’s 80 and you’re traveling way from your office itWould be wise to have this. However from the normal home owner and their normal Wi-Fi, it doesn’t hurt anything but it probably doesn’t do much either. As long as you have a good virus protector as your main reason for purchasing Norton in the first place, the VPN is enclosed FREE so why not have it just as use the free password saver. No I don’t want the password saver as I have two already and ones enough.
This has problems...
by Turbocouch on 2017/10/26 01:18
I’ve been using this for about a week. Once this is installed on my iPad Pro 12.9: Using my SlingBox is not possible with my iPad mirroring to my Apple TV. It worked flawlessly before. Trying to use the FiOS mobile app, at home connected to my Fios router, it cannot find the set top box. It will not allow me to turn off the VPN and remain connected. Lately it just keeps turning itself back on, after I turn it off. Even when I can get it turned off, I have no internet connectivity both with the WiFi AND Cellular service. When I turn this software off, it should stay off until I turn it back on. It should not interfere with my internet connection when I turn it off! I have to uninstall the app to get my internet back. I’ve done this three times when I really need the connection and it would not let me get to the internet. As soon as I uninstall it, my FiOS app works fine. I am in my own house and I can’t turn it off. This should be fixed. I am a paying subscriber for other Norton products, and I just signed up to pay for this. Please get on these problems quickly. I was trying to get directions using google maps on my phone, and the VPN was preventing getting the directions. I deleted the app, and the directions came through immediately.
Browser
by Mins890jr ROBLOX user name on 2021/02/05 19:49
Ok there is one problem the browser you can’t you it correctly it does not let you the website do not load in also. Computer Norton I have this on my computer it works really good it’s just I have a space problem and I thought that Norton can get rid of the junk I have more than one anti virus but one of them says that I have a lots of junk and Norton should be able to take care of that but not for me. It does work but not all the junk but this is my favorite favorite anti virus but they is some issues but everything has issues. Like the tool to remove junk does not work as well I pay a lot of money for the company it’s really good thanks a lot I mean it.
This is Not an “Always ON” VPN!
by It's CAN on 2020/09/15 17:17
This is Not an “Always ON” VPN. Recently, due to circumstances out of my control, I was a victim in a compromised network. I’ve used a few different VPNs before and always thought they were a good ideal pre compromise. But now having personally gone through a compromise, a VPN is not a luxury, it’s a necessity! This is what led me to try Norton’s VPN. It’s supposed to be an always on VPN and one of few well known companies that offer the VPN across both Mac and iOS platforms. Currently I’m only using the service on an iPhone. I limit my digital footprint and exposure as much as possible. I don’t use WiFi at all, the Norton VPN only runs on a cellular signal which never gets turned off and yet whenever I go to check it in their app8 out of 10 times it inevitability has to search for a signal and always takes a good couple minutes to find the signal an turn itself on. This is unacceptable for an “always on b VPN”. Norton, you need to do better!
VPN issues
by uc2enter on 2019/05/06 23:33
I just installed this on my iPhone after the VPN stopped working from another Norton email account which expired and was not told about the VPN expired. After contacting Norton antivirus and waited for about 20 minutes for support. Support was somewhat helpful except never told me why my account didn't work until my second call when I realized, I was being forced into another upgrade and that my second email account was only for three Pc's and not for iPhones. By this time, I had to contact Norton again and find out that I couldn't add my iPhone to an existing account/ email. Finally, I was able to get a new agreement and now, I have 5 devices, two pcs and one iPhone. After updating both my pcs and iPhone it worked but with a new issue. My iPhone kept looping and would restart the Apple screen. I did some research and after, uninstalling apps, resetting the app, pulled the SIM card, it still kept looping. Finally, I found out that Norton Antivirus had a Time bug, I had to change my date and time back to December 1, 2017 @ 5:42 PM and than reset my iPhone. Now my iPhone is working without interruptions. VPN is good at times but I have at times manually have to set the VPN, daily and if I logout I have to re connect it manually. Thanks for listening, Marty McCafferty
Your Decision
by Northern Frustration on 2019/11/19 22:17
I was going on my second year of service with Norton. Didn’t have any issues until I changed my phone number. I couldn’t access my account. Contacted customer service and they said I would have to set up a new account because of the two factor authentication (?). Anyway, I asked why can’t they just change it to my new phone number. They said they can’t do that. Never received an answer as to why. I’m very frustrated. Asked them for a phone number. After a few tries of asking for a phone number to talk to someone, they finally gave it to me and said the answer would remain the same, no refund and I would have to set up a new account. As a customer, I am supposed to trust these guys? Absolutely NOT! I will take my business elsewhere. If I could give negative stars, it would. Never seen a customer service like this. I would caution people before using this company. Ultimately, it’s your decision.
Feedback on your app
by Harleydadx2fine on 2018/11/11 16:14
I have had the VPN for over a year but only had this app several moths ... it works so much better than just the VPN ... there are still two areas to address ... it cuts off all the time ... and second my iPhone kicks it completely off the phone twice now on the first and second security updates run iOS 12 &. 12.1 I had to completely reload the VPN and app ... actually I have loaded the VPN app but still haven’t gotten it to reload my actual VPN I pay for yearly as of this moment ? But I am trying ... any tips on performing this task the easiest would be appreciated:) thank you overall great app ... just don’t get why my phone keeps deleting the entire thing ??
Horrible!
by CG112345 on 2020/06/15 11:48
This app is a joke. I would not recommend it. I’ve now had it for about a year and it simply does not work. I would rate it lower if I could. I will not be renewing my account with them after this month (which is the year marker). Last year I received a letter from the IRS telling me that they suspect someone else is using my SSN to work. Long story short, I opted in to a VPN to help secure my mobile devices. I chose Norton because it seemed like an all in one...lifelock + antivirus + firewall + VPN. Although I do like the lifelock feature I absolutely hate the VPN. It doesn't hold up to it’s claims and is extremely finicky. There have been several times that my app shows I am connected to a US based VPN database, however, when I use safari my search results are showcased from the UK or AU. I do not trust this VPN feature and would strongly suggest that you look elsewhere because it is not reliable or secure in my opinion.
Needs Some Minor Issues Ironed Out
by cinenaut on 2019/06/18 23:51
Echoing what others have noted, the error message/push notification that warns me that I’m connected to an unprotected WiFi and to turn on VPN when Norton Secure VPN is *already on and active* needs to be fixed *immediately*. Lack of urgency (at the time of this review, the last update to the app was two weeks ago) in getting this issue fixed is not encouraging. VPN is very solid and stable on my home WiFi network, but unreliable and disconnects from WiFi often when using open, public WiFi spots — which negates the whole point of having a VPN client on a consumer mobile device. I wish the app allowed a bit more granularity in being at least able to have option to select which U.S. states the VPN is routing through for those who need that functionality on occasion.
Been with Norton for over 30 years
by tomtheoldtech on 2020/12/27 21:54
Really disappointed with their tech support people. I could ask the same question to 2 different techs and get 3 different answers. Their support was A+ years ago but has really gone down Hill. I chatted many different times for long periods of time and can’t get a straight answer from anyone about the VPN. And that’s if they can understand English or if I can understand them. When I contact tech support I expect technical support. I retired as a senior network administrator for a small county with about 1000 PCs connected plus mainframes and vax systems. When I have a question I have already researched the problem before I call. Just disappointed with their support which only gets me frustrated with the product.
Great Product But Has Issue. Can You Help?
by PI34159264384 on 2020/09/19 19:37
I have used Norton products since the creation of the world and I am very happy with them, and I have a valid license for this app. I recently upgraded to iOS 14.0 on my iPad and iPhone. After the upgrades I could not access the web without significant delays on both devices. I deleted the app on both devices and the re-downloaded on both devices. It corrected the issue on my iPhone but not on my iPad, which is an iPad Pro, Model # ML3Q2LL/A. Did all the other network troubleshooting. Rebooted iPad, Reset Network Settings, rebooted router, etc. Can you help me out? I still think it’s a great product.
There’s some things to consider js
by shfkfja on 2021/01/12 21:02
So overall I like the brand Norton, so once I got a new pc I decided to give “norton for gamers” a go and really can’t complain too much because I got it for $30 for the entire year of 2021. Now with that said there’s still some significant issues, seeing as this is the vpn review I’ll keep it on topic with that specifically. The issue that I have noticed with the vpn is certain websites (like twitter) for instance won’t load properly and some online apps that I play, also won’t be able to connect. Now call me crazy but half the reason I wanted the VPN was because one of my online games has had issues in the past and some players lost their accounts as a result. A vpn that I can’t have on consistently is useless imo and I’ll probably be looking into express VPN for my VPN needs.
Not good enough
by Misskris44 on 2021/04/25 21:57
I don’t like giving anything a 2 star rating and that’s why I’m commenting. I do like Norton’s app and security software overall enough to continue to use it. However, I’ve had more than one iPhone hacked into on more than one occasion and Norton’s security software fails to recognize the breach. I’ve even experienced situations where some of Norton’s features will freeze up or stop working completely while the phone is being attacked, however, the app still never alerts me to any kind of security breach. Not while it’s happening and not after the fact. The VPN often switches off in the background (while I’m using it) so it’s a while before I notice to turn it back on leaving the phone open to attack for the duration. For these reasons I have give the app a 2 star review.
Haven’t tried it
by Coco_Ruya on 2020/02/06 07:21
Ok I get it that I haven’t used the app and the things in it. But I was just searching on google while your app kept popping up and when I tried going back it kept sending me to the AppStore like 7-9 times like seriously. Your ads are out of control and it’s driving me insane. Are you guys happy now I downloaded this? I finally downloaded it and I’m never using it and I’ll huff leave it on my phone. This is ridiculous I know this is review is supposed to be on how good or bad the app works but the ads are on your apps so you are held responsible. Edit: ok I’m not even an adult yet and I know I sound childish but please control your ads. I accidentally ran into your ads while I was searching on the web. Now it’s to the point whatever I search a few minutes later your ad shows up and it brings me to the Apple store...
Turns itself off and exposes your private data
by gryller77 on 2018/10/08 02:00
It turns itself off without warning, potentially exposing your data on unsecure wifi networks! A flaw that defeats the whole purpose of having a VPN app! It is actually worse than having no VPN at all, because it gives you a false sense of security, causing you to communicate info such as a credit card number on an unsecured network because you believe you are on VPN when in fact the program has turned itself off. Unbelievably shoddy product! I have been a user of the Norton virus software. Seeing their wifi “product”, I am having to re-assess this company’s overall quality control practices. How could a “reputable” company like Symantec put out such a flawed VPN program? And do I want to trust them with my virus protection either? I need to switch to a different vendor for both solutions.
Have to force close and restart
by cash balances on 2018/10/31 12:22
After the last update, about a week ago I have to force close and restart the app on iPhone and iPad because the screen will not let me click on the turn on vpn icon? Basically if the app is already open in the background and the vpn disconnects I cannot reconnect without closing and reopening the app because the screen is dead and will not let me click on connect. Same problem on iPhone and iPad app running iOS 12. Have already tried logging out and back in. Have already deleted and reinstalled the app on both devices. App is basically worthless after last update. Please fix for those of us that travel for a living and use a vpn 24/7 in hotels and airports where the Wi-Fi automatically logs out out when you close your phone because this bug is literally wasting a hour of my time every day!
After update horribly broke unless you work around
by seriously%}{+{ on 2018/12/16 04:50
Used it for more than a year, great product. Then they “updated” to a new app, VPN secure. Would not work on iPhone; would connect and go in circles and then if you turned it off it would try again...nightmare. To turn it all the way had to delete and reinstall the app. Today figured out at the Apple store (while the genius was busy NOT figuring out how to turn off VPN, b/c same glitch) that when you have a VPN program the new iOS /Symantec sets to “connect on demand.” And this is the grand evil. You don’t have to delete to turn it off when you need to. You have to change the setting. In “settings” go to “general” then “VPN.” You should see a VPN connection; click on that. It will show the current VPN settings, but scroll down to see the slider button set to “connect on demand” and turn it off. NOW the on/off slider in the Normal VPN tab—and the on/off within the app—will work. Only 3 stars b/c it’s inexcusable I had to figure this out on my own and Symantec hasn’t fixed or told us for a month...but now it’s back to working normally and well like it did for the first year.
100% Trash VPN
by HankChinaski03 on 2020/08/30 14:19
This thing constantly disconnects and takes forever to connect. It will hijack the data on your phone so when it won’t connect and because it isn’t working your data doesn’t work on your phone without it. You can turn off the VPN but no data will work without their VPN connected so then you go around with no data on your cell phone. I uninstalled it to try to install it but can’t even log back into it to set it up again because it won’t connect. I think someone is pumping the ratings for this app because it used to be around 2 stars. The VPN on the desktop computer also has the same connectivity issues to where I have a hard time staying connected to the internet. Maybe needless to say at this point, I’m cancelling my subscription and running as far away as Norton as I can. I should have never returned.
Norton VPN
by blue shark garage on 2021/04/07 12:51
I am a 360 customer and have been for several years. I cannot recommend the VPN app. It started with failing on my laptop requiring me to turnoff firewall then turn it back on. Today, my Ipad Norton VPN will not activate. I tried reloading the app. It continually asks me to sign up! I have been using this with an active account for years. Finally chatted with help support desk. I told then it gets to a point that wants me to use touch. No matter what I do the screen is locked. Chat support said they would escalate it to a higher tech group. Still waiting, and looking for another product. The may loose me a customer! Today on my iphone it asked me to sign in and did I want a trial subscribtion. Please, this app is flakey. Will be looking to replace!
Great App but...
by ramired77 on 2020/11/28 01:06
I’ve been using this app for about a year. It’s been great at what it’s supposed to do but I have found that when I use the app to see the security cameras, I am unable to launch the app. This is important to me as to when I travel i need to keep track of what is going on back home. The other downside is that the VPN does not stay on even after the phone is in the lock mode. When I access the phone and try to use the internet, I have to wait about 45 seconds for the VPN to kick in. That’s way too long to try to look up something in a hurry. And the same goes for accessing the email. Same thing. Have to wait for the VPN to launch before I can have the mail pushed. But overall a good app.
Blocked emails and internet
by Nank18 on 2020/09/06 02:14
I have had Norton LifeLock since late Dec or early January. Few problems with my desktop computer. Many problems with my iPad and iPhone. iPhone became almost nonfunctional in many ways: blocked emails and internet. Unable to access technical support relating to COVID-19 virus. Waited on line for about an hour. I understand bad time for staffing. I finally did delete Norton mobile security and VPN from my IPhone and immediately gained access to my emails and internet. Really did not want to do it. They work well on my desktop and iPad. Any suggestions? Installed App again on my IPhone. Same problem. Blocked internet and email Again. Why just on IPhone? Would like protection by not inconvenience.
Not Impressed.
by berzerkprincess on 2020/03/20 13:51
This app is starting to appear suspicious. When I first downloaded it, it worked great and I was super excited. However, not a moment after, google search made me confirm that I wasn’t a “robot”, and the every day since the app disconnects itself and messes with my internet. Each time I turn on my phone—even from ‘sleep mode’—I have to reopen the app and let it start again. Even then, my internet works like crap (even worse than before) and the apps I use freak out because they think I’m, once again, a ‘robot’. I’m 99% sure the app, despite its claim, is tracking and storing my data, just by judging on how other apps and sites react. I will be deleting it shortly. It’s seriously a waste of time and effort. Not to mention, it’s shady and suspicious—which isn’t surprising, but disappointing nevertheless.
Affects my data service.
by FearlessFarless on 2019/05/08 00:28
I have an iPhone X. Renders my data service useless, whether I’m home, at work or wherever I’m at. I cannot depend on this app, I have no idea if this app even does what it says it does. I logged out and bam now I have internet. It got to the point where I was turning my phone off and back on every day trying to get my data/internet service to work, too often my VPN wouldn't even turn on. I decided to discontinue my subscription to this app after a year of having it. Frankly, I lost interest to contact support, Norton will have to fix this issue w/out my encouragement. I think this app might work best if you have a Wi Fi connection which I do not. I bought this because I have LifeLock, at least LifeLock works. I would renew my subscription if Norton could prove to me it has resolved this issue/s. I hope this app works for you.
Discriminated against after being deceived by false advertising
by truly disgusted victem! on 2019/12/29 17:05
Zero stars! I am trying to complete a survey where in several places it was clearly stated that there was no charge, that it was a free 7 day trial. I don’t have a credit card so I’m being discriminated against because of my social credit status! This is false advertising in an extremely blatant form. No free trial should require a $40 payment , not to mention, because of the fact that it is merely a software install, their should be no reason I can’t be granted the 7 day free trial, which Norton can easily disable internally after the seven days! Why am I being discriminated against over weather or not I can afford to get a credit card? I am simply requesting that you not restrict me because of my social status. It’s no different than a civil rights issue, and you cannot deny my civil rights.
Poor VPN performance
by Forrest River on 2021/04/27 12:11
This app as installed on my iPhone XR occasionally succeeds, but more often fails, in its routine attempts to connect to a VPN server. With no rhyme nor reason, somedays it successfully connects immediately, while other days it continuously responds with an error message and asks if it should try again. When instructed to try again, it displays the continuously revolving rings as it again attempts to connect, but subsequently returns the same non-connect error message and again asks if it should try again. Even on days when it initially connects successfully, it may disconnect itself at some point during the day, while giving no warning or alert to the user that it has disconnected its VPN protection. Thus, I find this app completely unreliable on most days, and only marginally valuable on its best days.
Rating Trends
89,60,48,63,48,19,15,35,5,25,41,17,26,51,35,45,10,24,17,40,24,32,32,51,64,57,76,84,68,71,70,68,96,74,73,59,65,31,31,32,32,26,2,0,60,67,83,58,48,66,33,0,303,156,74,139,54,57,75,69,46,0,0,136,102,56,75,87,78,51,72,54,64,11,64,17,109,0,92,99,30,31,56,56,27,51,52,56,66,18
All Versions
4.0
49,458 total
 5
31,662
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7,470
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2,581
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1,555
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6,190
Current Version (3.5.2)
4.0
48,916 total
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31,574
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7,439
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2,568
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1,524
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5,811
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