Screenshots
Search Visibility
App name
Description
Norton secure vpn is a security app from a consumer brand trusted by millions of consumers. Protection for your device against cybercriminals, browse more anonymously, change your location, and helps block advertisers from tracking your online activities! Turn any public Wi-Fi into your personal hotspot! ► HELP PROTECT YOUR DEVICE FROM CYBERCRIMINALS When you connect to public Wi-Fi, cybercriminals may spy on your online activity and steal your sensitive information, like passwords and credit cards details. Norton secure vpn uses the same encryption technologies that leading banks use to help protect your data. ► BROWSE ANONYMOUSLY Mask your online activities and location with our no-log VPN. We don’t track or store your online activity, so even we don't know what you’re up to! ► CHANGE YOUR LOCATION Just change your virtual location so your IP address can’t be tracked! ► BLOCK AD TRACKERS ADVERTISERS’ TRACKING COOKIES We help block ad trackers by intercepting cookies and removing your identifying information. Websites will no longer be able to track you to deliver unsolicited ads at a later time. ► TURN PUBLIC WI-FI INTO PERSONAL HOTSPOT Turn any public Wi-Fi into your own secure virtual private network to help keep your personal information safe, and your online activities private. ------------------------------ The KRACK attack puts Wi-Fi connections at risk. Use Norton secure vpn to help encrypt the information you send and receive, for protection against this new threat. With Norton secure vpn, you can pay bills at the airport or check emails at a café without worrying about cybercriminals stealing your passwords or monitoring your online activity. Going online in public just got better. Get Norton secure vpn and go online in public, more securely and privately. ------------------------------ ► SUBSCRIPTION DETAILS • Norton secure vpn Subscription: Provides more secure connectivity for your mobile device. • 7-day trial requires activation of annual subscription. • Payment will be charged to iTunes Account at confirmation of purchase. • Subscription will renew automatically at the end of the subscription term unless canceled. Cancel in your iTunes account before end of trial to avoid payment. • Account will be charged for renewal within 24-hours prior to the end of the current period. • You can manage your subscriptions and automatic renewal may be turned off by going to your Account Settings after purchase. • Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription. • Annual subscription is for one device only. --------------------------------------------- For feedback and suggestions, visit the support forum: http://www.norton.com/wifi_support For a detailed list of features, visit: http://us.norton.com/wi-fi-privacy PRIVACY POLICY NortonLifeLock respects your privacy and promises to safeguard your personal data. For more information: https://www.nortonlifelock.com/privacy/gps-english --------------------------------------------- •Start your 7-day trial* to help protect your Wi-Fi connections now! *7-day trial requires activation of annual subscription. Cancel in your iTunes account before end of trial to avoid payment. More details below.
Secure VPN By Norton
by Discreatched kreetch on 2020/05/26 06:43
Who can you really trust these days. Mr. Norton please show me the light. How can we know that you can do what you say?
Norton VPN
by bulleybulldog on 2020/05/26 05:01
Easy to set up!
Connectivity
by AllantheGreat on 2020/05/26 04:28
Since I used this apps my iPhone 11pro went to fast now it’s slow as a turtle. It keep asking for VPN. Then you have to turn on the apps to use. Or else NETWORX LOST. In a emergency this apps will lost live.
I don’t like this app
by gfdfgggg on 2020/05/26 04:01
Do like it
So far so good?
by MickG11 on 2020/05/26 04:00
🤞🤞
Good App
by joyawilli on 2020/05/26 02:18
The only issue, it prevents me from opening some apps. Otherwise, it’s a great app serving the purpose of protecting your data.
Excellent
by Vegas Chelsea on 2020/05/26 01:00
Excellent
Dogood555
by Dogood555 on 2020/05/26 00:43
I feel a lot more secure
Just works
by Indy_Gator on 2020/05/26 00:41
No hassles protection
Great service
by jimbo81161 on 2020/05/25 23:08
The best
Peace of mind
by John 3:16 - 17 on 2020/05/25 22:56
Giving peace of mind from online hackers.Safe and secure hopefully and that Norton are very confident that it’s customers will not be hack?
Yess
by Yung-Murf on 2020/05/25 22:48
AWESOME
Norton vpn
by Doss Jr. on 2020/05/25 20:49
Awesome program.
Love it!!!!
by Not Zen Master on 2020/05/25 20:40
I love knowing my info is secure even when traveling. There is no price that you could put on security.
VPN works ok
by Mike from Millersville, Md on 2020/05/25 20:12
It’s slow the APP sometimes does not start VPN. I thought it would be on all the time.
Great Security
by merryellie on 2020/05/25 19:50
I love it when it warns me of an unsafe website.
Great security
by imkooky89 on 2020/05/25 18:17
Love it!
VPN
by ninjanic1 on 2020/05/25 17:08
Works, easy install
Excellent on iPhone
by Mijriom on 2020/05/25 16:58
Excellent App
VPN
by muirsh on 2020/05/25 16:23
I keep having to manually reconnect the VPN. Sometime I get logged out and have to sign back into my account. There must be a way to keep VPN active, unless I chose to disconnect or log out.
Turns off my internet connection
by Billionaire Alecia on 2020/05/25 16:23
I’m pleased with the services, but I’m not pleased with how I have internet service within my apartment, but my iPhone, iPad are constantly having their data used because the Secure VPN is disabling my internet. My sole purpose for having internet in my apartment is to not use my data up on my devices. Please correct this, especially for me. I’m grateful for your services. Thanks!
A Great Value
by Slack72 on 2020/05/25 16:23
Very dependable with a small cost for peace of mind.
Good
by Dani 0301 on 2020/05/25 16:15
Approved like it
Happy customer
by Smurftoombs on 2020/05/25 15:56
I feel so much safer.
Makes me feel secure
by ssiretired on 2020/05/25 14:45
Great product. My only complaint is that it frequently disconnects so I need to always make sure it is turned on.
Security
by Chili dude on 2020/05/25 14:01
I appreciate the protection and security.
JJDCEO
by CEOJJD on 2020/05/25 13:27
Hard to get but worth the effort.
Norton VPN
by moose Jo on 2020/05/25 13:15
I feel more secure with VPN!
Keeps me v safe and secure Thank u.
by shredesco on 2020/05/25 13:13
Awesome product
Pretty darn good
by RoscoeBosco on 2020/05/25 13:12
Two problems that I have found are: turns off by itself so I suggest checking occasionally, and it causes many redirected links to not work.
Safety First
by Right brain stroke survivor on 2020/05/25 12:42
Safety First. With so many potential threats it’s nice to know that I’m covered from cyber attacks.
VPN
by crgulfnut on 2020/05/25 12:40
Works just like advertised. Keeps you safe while using your device and it’s easy to install and use.
Awesone
by drewport100 on 2020/05/25 12:26
Works great
VPN doesn’t work
by Manny1723 on 2020/05/25 11:49
I cannot turn on the VPN. It keeps failing. Why am I paying for this?!
Great
by Okosoko on 2020/05/25 10:02
Great
Ericalanwaters
by FatboyVpn on 2020/05/25 07:45
Solar so good
Improving
by Free thinker 2019 on 2020/05/25 07:05
It has improved since first installed. Far fewer glitches.
VPN SECURITY
by egkcmo on 2020/05/25 06:53
Love it!!
Love it
by Realkloee on 2020/05/25 04:39
Best app ever!
One of the best!
by Woody607 on 2020/05/25 04:28
Excellent VPN, great job Norton!
adds privacy cuts speed by more than 50%
by Orgeterix on 2020/05/25 03:48
unable to do cloud backup without uninstalling app
Norton VPN on iPad is very stable
by Yoda909 on 2020/05/25 03:27
MUCH better than the Norton VPN installation on my PC (Windows )
Excelente
by BryMatos on 2020/05/25 03:10
Excelente aplicación me gusta!
Does not maintain connection
by champ from d.c. on 2020/05/25 03:01
Does not maintain connection
A$
by Relax, Your covered on 2020/05/25 02:36
Little better mind of mind
Frustrating
by Claws1981 on 2020/05/25 02:03
It can take a very long time to connect. Also, I am frequently disconnected. I’m certain there are better options out there, but I got this as part of my Lifelock subscription.
Security
by JohnBob45 on 2020/05/25 01:41
I feel very secure using Norton VPN.
VPN
by Timmy Hoffa on 2020/05/25 01:14
Great security App works great
Great feeling!
by Le Merr on 2020/05/25 00:19
To know you made the right choice in protection! Used this company for years. Excellent products, service and prices!
Love it.
by IW118 on 2020/05/24 23:31
Easy and protective.
Vpn review
by jpf sr on 2020/05/24 22:41
Very good wish it would always be on. Have to turn on for browsing
Secure VPN
by tonyfsr on 2020/05/24 21:32
Keeps my phone private
Mr
by Lbragg1 on 2020/05/24 21:14
Good job
10 seconds internet connection every 3 minutes
by mycobra427 on 2020/05/24 20:34
Makes iPhone useless. I’m getting only 10 sec of internet before app starts over, taking 3 minutes to restart, to only get another max on 10 seconds of internet use. Continuously cycling taking iPhone off the internet. Tech service useless to fix.
Kay4887
by kay466666 on 2020/05/24 20:14
Love it
👍🏽
by Five J on 2020/05/24 18:04
Good on letting you know about scammers and treats
Great VPN
by lntstephenson on 2020/05/24 17:56
Love this service it’s great
Turn Off
by BadKittyCat on 2020/05/24 16:34
Would rated a five if I didn’t have to constantly restart the VPN app. It just seems to randomly turn itself off, so I have to recheck it.
Sloppy Service
by Fart Master Stench Commander on 2020/05/24 16:27
Good app just wish it would stop turning my VPN off without me requesting it. What’s the deal with that? I pay for protection but I have to watch the app to make sure my VPN stays on? Doesn’t sound like I’m always getting what I’m paying for. Please don’t blame the pandemic for glitches. Your IT guys sit in chairs all day doing their jobs. Shouldn’t make a difference whether they’re in an office or sitting with a Cheez Wiz stain on their undershirt on their couch watching Netflix while they’re supposed to be doing their job and keeping the network secure
Norton VPN
by Bill RN NRP on 2020/05/24 15:41
Works great but sometimes turns off by it self...frustrating
Additional Protection
by Branko_Stevanovic on 2020/05/24 15:29
Thanks for additional protection.
What Device
by Nessie509 on 2020/05/24 15:24
On mobile phone you cannot identify what mobile phone belongs where? If mine is the newest phone in house, Is it first on list or last?
Restrictive
by ...reed on 2020/05/24 14:59
Restricts my quilting sites that I use and have never had a problem using.
Thank you
by Carter_picasso on 2020/05/24 14:43
Love it
Happy
by Very happy client. on 2020/05/24 13:00
Wonderful protection. I recommend it highly.
Awesome assurance
by tnbirdman1342 on 2020/05/24 12:51
I love knowing that I have the coverage and protection of two great companies, Norton and Lifelock.
Seamless
by Blursed63 on 2020/05/24 12:43
Easy to install and use
Safe
by 2004 jeep on 2020/05/24 12:35
It is great to help on the web safety
VPN
by Thehanger2020 on 2020/05/24 10:25
Enjoy The private
Pretty Good
by Doler01 on 2020/05/24 06:45
Turns off unexpectedly from time to time.
An added peace of mind
by T. Soul on 2020/05/24 06:19
Just great to have an extra layer of protection
Awesome
by ladyleo9807 on 2020/05/24 04:42
Keep your information block from hackers.
Great VPN tool for my iPhone
by hwizza on 2020/05/24 02:15
Great VPN tool for my iPhone that helps secure your access to the internet.
VPN Works
by jim09574 on 2020/05/24 02:04
VPN appears to adapt to most WIFI venues. I had trouble with it in Washington DC at a large hotel but most of the time it works fine.
Easy on phone
by Scoobysmomma on 2020/05/24 00:49
Easier on my phone than on my laptop. Still trying to get it installed correctly. That’s why I’m not giving it all the stars.
Mr. Collins
by turnkey 6 on 2020/05/24 00:45
I enjoy having VPN working for me on my i-phones. It removes a lot of worry when dealing with paying bills. I will continue using it .
This is a Must have!
by bnk90210 on 2020/05/24 00:12
5 star and very important to protect your rights to browse the web working in a school, during your breaks without pissing off your boss because you support trump:)
Great and easy VPN
by jwendell881731 on 2020/05/23 23:30
Relatively cheap when compared to other VPNS
Great App
by Nikkeshelton on 2020/05/23 23:29
Norton has my back! Great product
Love Me Some Norton
by Statenp on 2020/05/23 22:44
Absolutely awesome, absolutely fantastic, love me some Norton... trusted them for years and years and years.
VPN is great
by T craig on 2020/05/23 22:28
This service is cost effective and awesome
Needs better options. Could be better.
by Jimbobthatsme on 2020/05/23 21:52
The Norton VPN is very basic. It uses only IKev2. It disables some apps and even Google. Please add support for TCP and UDP protocols in a future update. Until then I’m using a different VPN provider.
VPN
by bocciball on 2020/05/23 21:26
Works great. Very dependable.
Great ap
by atiert on 2020/05/23 20:37
Great security
VPN performance on my iPhone
by RichtRich on 2020/05/23 20:34
It keeps on shutting of and signing out of my norton account.
YOU STOLE MY MONEY.
by Sthefannh on 2020/05/23 19:54
STOLE MY 30 DOLLARS. I WANT A REFUND. I WOULDN’T SUGGEST THIS APP. STOLE ALMOST ALL MY MONEY, I WANT A REFUND YOU GUYS WILL FIGURE SOMETHING OUT ANG GIVE ME MY REFUND. I WANT MY 30 DOLLARS BACK END OF CONVERSATION THANK YOU VERY MUCH.
Disconnects constantly
by Rirst Fate on 2020/05/23 19:05
Disconnects constantly
Great protection.
by Totsi13 on 2020/05/23 18:56
Have had Norton forever. Signed up for life lock after that. Just upgraded to Norton 360 with Lifelock. Recommend to everyone.
Great for privacy
by Swoop40000 on 2020/05/23 18:24
Works as expected.
Not reliable
by Ed0409 on 2020/05/23 18:21
Constantly having trouble app’s performance on my iPhone, specifically- does not turn on. Several attempts are necessary, sometimes with no success.
Works well
by Pete444 on 2020/05/23 17:42
Works well ...
Makes managing my VPN so much easier 💕
by EyesWideOpen21 on 2020/05/23 16:53
I have been using Norton VPN for over two years now and have never had an issue with it working. I use it on all of my devices; computer, laptop, tablet, and phone. My favorite part is that I am able to change to the location of country I am in so I am able to get the news from around the world first hand rather than relying on local news outlets to tell me what is happening around the world.
Security
by Sandisikes on 2020/05/23 16:49
This service gives me peace of mind that my info is not being hacked ,but is secure.
Excellent software!
by Movie Critic LA on 2020/05/23 15:52
Ty!
Should Be USA Only
by mikec2446 on 2020/05/23 15:15
Adequate but it sometimes connects me to Canada where I am not protected by VPN. There is a simple work around for this, but I do not want to resort to it.
Great protection and Easy to set up
by jaxjag1950 on 2020/05/23 13:34
Simple process to set up on your phone, PC, laptop, or tablet. Really protects my privacy and location.
Not happy
by nope dont bother on 2020/05/23 13:19
Horrible connection speed not even close to seamless can’t go online until it decides to connect has even turns itself off at times have to give one star because zero is not an option
Additional layer of security
by Neurodoctor on 2020/05/23 12:38
This VPN offers extra layer of security. Rarely has to be turned off in order to access some websites. Works without any delays on the browsing experience.
Adequate
by chiefly1 on 2020/05/23 12:02
Often I can’t get the app to connect and/or establish a secure connection when I am anywhere outside my house.
Better than most
by kidztested on 2019/10/06 21:07
I’ve tried several VPN’s and this one like most will disguise your IP and block trackers but it also switches on independently meaning I turn it off it turns itself on, I turn it off it turns itself on - and so it goes unless you block its access. If it was auto protecting because it felt your Internet access was unsafe that would be one thing - but that isn’t the case. It can, I assume unintentionally, interfere with cellular data when wireless internet is not available and there is a large amount of pages that won’t display not because there blocked by the VPN but because there denying access due to the way the IP was masked and the “signal” as it were was routed. For example when accessing Google with the VPN on you might have to make several attempts to establish that connection and use Google. I don’t know if they have corrected this with the new update or this is simply inherent in all VPN’s only time will tell as tech improves. Oh and it is rumored that although - and I actually I like Norton - your personal history etc. is masked/hid Norton itself can ultimately track it - but that’s only if you believe some of the guys working in Military Intelligence- and no that’s not an oxymoron. So if you have to have one form or another of big brother watching I guess I don’t mind Norton. Ok got to go 5G is on the way and pervasive AI is right behind it - so to all a good night
Needs work
by 2004-2013Corvette on 2017/09/18 03:05
I was asked if I wanted to update my dissatisfaction with is product. I thought why not, sense the programmers had there chance to correct all problems. Maybe I should reevaluate this for them. So I did! I tried to turn it on, and it did turn on, it hung up after about an hour but it did get nearly a full hour of operation before it took a dump. This product needs someone to test it before they release it...still garbage! This app needs a lot of work. The only thing really consistent with it is that it consistently locks up. It not only the app, the same problem exists in the Norton WIFI program for you PC. They both stink! Somebody needs to have a chance to excel at another vocation because programming doesn't seem to be their forte and I'm sure they are getting paid an exorbitant amount of money to produce this garbage. The one nice thing is that you can turn it off...thank god for that one! This app seems to work better but still has issues when launching certain apps. I know HBO Now has a problem downloading data when the VPN is on. Also Hospital apps don't work and pandora has issues. Why these programmers can't fix it is unknown. You would think they would of had enough time even coming to work at 930 and leaving at 1pm and going on vacation every 3rd day.
Doesn’t work, limits phone usability
by mslinscott on 2018/10/14 16:53
This app is a giant pain in the neck. It does not maintain a VPN connection on my iPhone 8, so I have to try to reconnect EACH time I want to use my phone, whether I’m in a WiFi zone or just using cellular data. Reconnecting can take 2, 5, 7, or endless attempts, sometimes not connecting at all. Without connecting, I can’t use my map app, my weather doesn’t refresh, and so on. This makes my phone usability total garbage. For instance, yesterday I got caught in a construction zone and needed a quick detour. I tried to open my map app and it couldn’t refresh with my location until the VPN connected. I tried to connect over and over, but it didn’t work and I couldn’t get a route. This has been happening the entire first month of my subscription, although the app worked much better during the trial period. I do not recommend this app. I really love the idea of a VPN, particularly when I’m using a public WiFi, but being required to wait a few minutes or more each time I lift my phone to use it in my own home or when I’m out on the road is a huge headache. I wish I would have cancelled before I got trapped in a full year’s subscription.
Crucial 100% Of The Time
by rdhenze on 2020/05/08 12:58
Norton and Symantec personal and enterprise internet security products have provided my company and our customers and me and my family crucial protection for over 20 years. As technologies moved us from standalone computers to wired intranet enclaves to the wired Internet and now the evolving emancipation of wireless capabilities, we have witnessed the alarming pace with which Bad Actors have acquired tools to breach systems, corrupt and steal data from unprotected systems. Norton has stayed out in front, provided continuously improving their offerings. Norton’s Secure VPN encapsulates the communication between my device and the end point (websites) with which I am exchanging my sensitive information so that all the devices and other infrastructure through which it passes so it can’t be stolen or held hostage. When so many players in the Web and Internet galaxy are busily trying to extract more and more information about us to target us for “legitimate” business reasons on top of the Bad Actor exploitation, I can’t afford to allow my communications to be vulnerable. Norton’s Secure VPN is among the very best safeguards for wired and wireless Internet and Web transactions. It’s easy to use and updated frequently to stay ahead of emerging threats. Note: I have no affiliation with Symantec or Norton aside from being a customer, and I not received nor would I accept any compensation or consideration for my sharing this with you.
Great. But...
by Starseed60 on 2020/05/20 12:15
The most reliable app to date. Yet, vault and passwords avenue of this Program needs a hell of a tweaking. Password arm of such a great investment does absolutely nothing For being of service. Who does that portion of writing script for password protection? Bill Gates? Look into why this particular arm of Norton/Symantec {?} is not integrated with the rest of the application. It never works. Never Responds to any website when a new update or password is used/typed. Have used Norton/Symantec for as long as you Guys have been in business. Twenty plus years, and once upon a time, Your programmers/script kiddies were very imaginative. Triggered sandbox problems used to be a thing of the past. Ever considered Having a number of Gamers rewriting integrative reaction for Securing the Vaults password Response time.? Maybe it’s just Me, Or not. But fixing one of your most “Vaulted Arms,” does require someone there who cares. Namaste 🙏🏻
VPN Configurations Problem
by 69Brothers71 on 2019/09/06 03:43
Downloaded the app maybe around six months ago. Worked great and was speedy in the beginning. After sometime it began to slow down my updates. Also, it used to two two locations with Japan and Singapore. Now it only gives the Singapore location. Suddenly, within the last month, the app won’t turn on and wants me to allow VPN Configurations. I allow it but it does nothing but gives me an error and won’t turn back on. I contacted tech support who really tried to help but couldn’t. Seems like their only solution (one I did before I contacted them) was to delete the app, restart my iPhone, then reinstall the app. Doesn’t work no how many times you do it. So now I have a VPN app that I paid for and doesn’t work. I want to give this app 5 stars from the beginning but with the slowing down of updates, only one location, and now inoperable, I give it three stars in the hope that somehow they’ll fix the issue. I reside in South Korea.
Just don’t even bother to download it
by User user 321 on 2018/06/21 04:28
Yo so at first I was going to download this because I got a message saying I have 2 viruses from visiting “adult websites” and lets keep in mind I’m a young teen just trying to play my lemon game which is really fun so I looked up cheats for it you know. Cause I couldn’t get passed this one level so when I opened safari and looked up cheats and clicked the website the dumb notification came up. I’m the only person who uses this devise so there’s no way in the world that there’s adult websites on it. I’ve seen other people with the same complaint and the company just says something stupid about how it’s a 3rd party seller and all but if this was an actual legit great working app then they would have taken down the scam by now. So dont even try to blame the 3rd party seller. Plus it’s takes all of your money if you put your credit card number in. I’ve seen a bunch of people say that too! I personally think apple should remove it from the App Store! But if you want your money stolen and to be scammed then this is the app for you!!!
Functional, but has its quirks
by ShowMeHackerDan on 2018/12/03 05:25
I’ve only been using it a couple days, and for the most part it seems pretty reliable. Sometimes it drops the VPN connection after establishing and initial connection, but it usually recovers. I’m not sure if this is a problem with the app or the WiFi network I’m connecting to. After installing the app, for reasons unknown, I could never connect to a server after accepting the terms and conditions. This went on for several hours even though I could access several other Norton sites. For whatever reason it finally started working. I was about to give up on it and try another app. One minor annoyance that should be an easy enhancement would be to support landscape mode. This is especially needed for iPad users as it makes multitasking more cumbersome without it. The application stays in portrait mode even when the device is oriented in landscape mode.
A tad frustrated with ability to control the app
by WazeSir on 2019/01/22 22:14
I have been a fan and huge supporter of Norton products, for many years. I have even used this app (through all its iterations) in other countries, and highly recommend it for such use. HOWEVER, the app should allow SOME control over whether to turn it on or off. Switching the button to “off” in iPhone settings does absolutely nothing. The app will continually try to ignore the request to turn it off. Why would someone want to turn off the app? Because at certain times, one would like to show his/her true location (some apps require location, and while using those, I do not want to show my location as elsewhere in the country). At other times, since my home is not within WiFi range of anyone else, I would like to decide whether to run the app, not be given no other option, with the (very) persistent “ON.” If Norton fixes this flaw, I will certainly improve my rating of their app.
STOLE MY MONEY
by Dayna.rodri on 2017/10/16 23:42
Downloaded this app and didn't do it for me. Closed my account and deleted the app. Surprise surprise, wells later they charged $32 from my debit card. I called Apple because I was confused why I was charged. They told me it was the app the be that had charged a membership fee, it was so hard to find a phone number for Norton! Turns out they do not have Customer Service..? No wonder why! I had to call technical support, asked to be directed to someone else for some customer service. He was rude and asked if he could know what I was calling about, I explained and he's telling me to call Apple, that they do not have an app for iPhones... what? I explained I already spoke to them and that I needed to talk to someone from Norton because I did not approved that transaction. He just stayed quite. I asked for a phone number amor be transfer and he told me NO. I wouldn't trust this app if I was you. Not even to see if it works for you. Because if it doesn't, they are gonna charge you anyways for trying the thing out! Good luck!
Awful VPN
by CSD-83 on 2018/11/22 17:35
I wish there was a way to give 0 stars. This is the worst VPN guaranteed on the market. Why? If any other VPN connects it is automatically better than this one. I really tried using this. I’m in Africa and a VPN is a must. But I have spent literally 45 minutes trying to get this to connect to any server and it fails every time. Doesn’t connect. I close the app out, pull it back up try again and nothing. This is nothing but a scam. Do yourself a favor and absolutely do not buy this app. If you want a way to waste time and be aggravated trying to get this app to connect then maybe this is for you! If you are like every other human being in the world and just want the app to work like it says it will, don’t get it. It doesn’t work. Biggest waste of money in my opinion. Never connects. And on the rare. And I mean RARE occasion it does (maybe once every few days) make sure to not close your phone or the VPN will shut off as well. Allow me to give you some other things that are better to spend your money on. 1) Paying for a fishing trip to the Dead Sea where there are no fish 2) Paying for a sky diving trip and not being provided a parachute. 3) Paying for the experience of using a fork to eat soup. 4) Paying for a new water bottle that has a hole in it. Any one of those purchases would be better than this garbage app. Do yourself a favor and don’t waste your time or money on this.
Slowness has been addressed
by SaxMan_99 on 2019/06/07 02:53
Update There have been two updates since my original post. The updates have corrected the slowness issue as I am now getting in the neighborhood of 200 Mbps consistently which is acceptable for going through the VPN. Original Post Using a VPN I would expect to take a small hit with my speed. However, I never would have imagined how much my speed would be impacted. I can do a speed test while on my home WiFi without the VPN and get 250+ Mbps consistently. When I turn on the VPN my speed drops to at most 50Mbps! It does not matter what region I select the VPN to connect to. This is unacceptable as I cannot justify paying for such a performance degradation. I have been a Norton customer for many years, but unless this is addressed I will be canceling my Norton VPN subscription.
Not bad. Better than Kaspersky.
by Blstrn on 2017/10/03 13:14
I dumped Kaspersky Total Security 2018 for Norton because it had the same features. So far, I have not had a problem with either the Windows 10 X64 program nor any iOS programs for the internet security. That makes me happy. The only thing I would discuss is that the password program doesn’t always do what you ask or completely ignores when you enter in new information. There is sync option and I assume it automatic upon login but not sure. Otherwise, this has not been a problem like the last program. The last thing is, (I know the answer, this is rhetorical) why in the hell can we not US based customer service. Culturally, we understand our problems and needs better than xxxxxxistan, Phillipines, India, where ever I end up.
VPN issues
by uc2enter on 2019/05/06 23:33
I just installed this on my iPhone after the VPN stopped working from another Norton email account which expired and was not told about the VPN expired. After contacting Norton antivirus and waited for about 20 minutes for support. Support was somewhat helpful except never told me why my account didn't work until my second call when I realized, I was being forced into another upgrade and that my second email account was only for three Pc's and not for iPhones. By this time, I had to contact Norton again and find out that I couldn't add my iPhone to an existing account/ email. Finally, I was able to get a new agreement and now, I have 5 devices, two pcs and one iPhone. After updating both my pcs and iPhone it worked but with a new issue. My iPhone kept looping and would restart the Apple screen. I did some research and after, uninstalling apps, resetting the app, pulled the SIM card, it still kept looping. Finally, I found out that Norton Antivirus had a Time bug, I had to change my date and time back to December 1, 2017 @ 5:42 PM and than reset my iPhone. Now my iPhone is working without interruptions. VPN is good at times but I have at times manually have to set the VPN, daily and if I logout I have to re connect it manually. Thanks for listening, Marty McCafferty
This has problems...
by Turbocouch on 2017/10/26 01:18
I’ve been using this for about a week. Once this is installed on my iPad Pro 12.9: Using my SlingBox is not possible with my iPad mirroring to my Apple TV. It worked flawlessly before. Trying to use the FiOS mobile app, at home connected to my Fios router, it cannot find the set top box. It will not allow me to turn off the VPN and remain connected. Lately it just keeps turning itself back on, after I turn it off. Even when I can get it turned off, I have no internet connectivity both with the WiFi AND Cellular service. When I turn this software off, it should stay off until I turn it back on. It should not interfere with my internet connection when I turn it off! I have to uninstall the app to get my internet back. I’ve done this three times when I really need the connection and it would not let me get to the internet. As soon as I uninstall it, my FiOS app works fine. I am in my own house and I can’t turn it off. This should be fixed. I am a paying subscriber for other Norton products, and I just signed up to pay for this. Please get on these problems quickly. I was trying to get directions using google maps on my phone, and the VPN was preventing getting the directions. I deleted the app, and the directions came through immediately.
Your Decision
by Northern Frustration on 2019/11/19 22:17
I was going on my second year of service with Norton. Didn’t have any issues until I changed my phone number. I couldn’t access my account. Contacted customer service and they said I would have to set up a new account because of the two factor authentication (?). Anyway, I asked why can’t they just change it to my new phone number. They said they can’t do that. Never received an answer as to why. I’m very frustrated. Asked them for a phone number. After a few tries of asking for a phone number to talk to someone, they finally gave it to me and said the answer would remain the same, no refund and I would have to set up a new account. As a customer, I am supposed to trust these guys? Absolutely NOT! I will take my business elsewhere. If I could give negative stars, it would. Never seen a customer service like this. I would caution people before using this company. Ultimately, it’s your decision.
Staying smart.. and you should too
by Lil'Ed@256 on 2020/03/03 07:51
Honestly I think it’s GREAT the it blocks google.. why because google is very loose with your personal information... sooo those of you complaining you can’t connect to google... find another vpn because look at what happened to dear ole Hillary Clinton for using google... forget google folks we have Microsoft we have fire fox and others.. my question to you... why throw away your identity? Think smart walk away from google there other search engines... that are MUCH better and very safe... soooooo what will it be norton and privacy or google and throw ya life out the window? Each day the internet becomes more and more dangerous... walk away from google folks..
Feedback on your app
by Harleydadx2fine on 2018/11/11 16:14
I have had the VPN for over a year but only had this app several moths ... it works so much better than just the VPN ... there are still two areas to address ... it cuts off all the time ... and second my iPhone kicks it completely off the phone twice now on the first and second security updates run iOS 12 &. 12.1 I had to completely reload the VPN and app ... actually I have loaded the VPN app but still haven’t gotten it to reload my actual VPN I pay for yearly as of this moment ? But I am trying ... any tips on performing this task the easiest would be appreciated:) thank you overall great app ... just don’t get why my phone keeps deleting the entire thing ??
AUPDATE: App Quit working & will Not connect to vpn servers
by Id1047 on 2019/10/04 12:31
Seems problem may have been with Norton VPN servers net. Problem seems to have been resolved overnight. VPN now functioning again. Worked as expected for months then lost ability to connect. Excellent WiFi signal. Running auto connect (was connected to a California server when everything quit). iPhone XS, 512gb memory, iOS 13.1.2. Deleted app and did complete reinstall. No effect. Still no connection (just dancing blue circles). Tried support chat but more than 30 minute wait. Extremely poor performance. Not what I expected from norton product. Not recommended as long as this problem persists. Essentially paying for non functioning app and reduced capability to use phone.
Needs Some Minor Issues Ironed Out
by cinenaut on 2019/06/18 23:51
Echoing what others have noted, the error message/push notification that warns me that I’m connected to an unprotected WiFi and to turn on VPN when Norton Secure VPN is *already on and active* needs to be fixed *immediately*. Lack of urgency (at the time of this review, the last update to the app was two weeks ago) in getting this issue fixed is not encouraging. VPN is very solid and stable on my home WiFi network, but unreliable and disconnects from WiFi often when using open, public WiFi spots — which negates the whole point of having a VPN client on a consumer mobile device. I wish the app allowed a bit more granularity in being at least able to have option to select which U.S. states the VPN is routing through for those who need that functionality on occasion.
Have to force close and restart
by cash balances on 2018/10/31 12:22
After the last update, about a week ago I have to force close and restart the app on iPhone and iPad because the screen will not let me click on the turn on vpn icon? Basically if the app is already open in the background and the vpn disconnects I cannot reconnect without closing and reopening the app because the screen is dead and will not let me click on connect. Same problem on iPhone and iPad app running iOS 12. Have already tried logging out and back in. Have already deleted and reinstalled the app on both devices. App is basically worthless after last update. Please fix for those of us that travel for a living and use a vpn 24/7 in hotels and airports where the Wi-Fi automatically logs out out when you close your phone because this bug is literally wasting a hour of my time every day!
After update horribly broke unless you work around
by seriously%}{+{ on 2018/12/16 04:50
Used it for more than a year, great product. Then they “updated” to a new app, VPN secure. Would not work on iPhone; would connect and go in circles and then if you turned it off it would try again...nightmare. To turn it all the way had to delete and reinstall the app. Today figured out at the Apple store (while the genius was busy NOT figuring out how to turn off VPN, b/c same glitch) that when you have a VPN program the new iOS /Symantec sets to “connect on demand.” And this is the grand evil. You don’t have to delete to turn it off when you need to. You have to change the setting. In “settings” go to “general” then “VPN.” You should see a VPN connection; click on that. It will show the current VPN settings, but scroll down to see the slider button set to “connect on demand” and turn it off. NOW the on/off slider in the Normal VPN tab—and the on/off within the app—will work. Only 3 stars b/c it’s inexcusable I had to figure this out on my own and Symantec hasn’t fixed or told us for a month...but now it’s back to working normally and well like it did for the first year.
Haven’t tried it
by Coco_Ruya on 2020/02/06 07:21
Ok I get it that I haven’t used the app and the things in it. But I was just searching on google while your app kept popping up and when I tried going back it kept sending me to the AppStore like 7-9 times like seriously. Your ads are out of control and it’s driving me insane. Are you guys happy now I downloaded this? I finally downloaded it and I’m never using it and I’ll huff leave it on my phone. This is ridiculous I know this is review is supposed to be on how good or bad the app works but the ads are on your apps so you are held responsible. Edit: ok I’m not even an adult yet and I know I sound childish but please control your ads. I accidentally ran into your ads while I was searching on the web. Now it’s to the point whatever I search a few minutes later your ad shows up and it brings me to the Apple store...
Affects my data service.
by FearlessFarless on 2019/05/08 00:28
I have an iPhone X. Renders my data service useless, whether I’m home, at work or wherever I’m at. I cannot depend on this app, I have no idea if this app even does what it says it does. I logged out and bam now I have internet. It got to the point where I was turning my phone off and back on every day trying to get my data/internet service to work, too often my VPN wouldn't even turn on. I decided to discontinue my subscription to this app after a year of having it. Frankly, I lost interest to contact support, Norton will have to fix this issue w/out my encouragement. I think this app might work best if you have a Wi Fi connection which I do not. I bought this because I have LifeLock, at least LifeLock works. I would renew my subscription if Norton could prove to me it has resolved this issue/s. I hope this app works for you.
Discriminated against after being deceived by false advertising
by truly disgusted victem! on 2019/12/29 17:05
Zero stars! I am trying to complete a survey where in several places it was clearly stated that there was no charge, that it was a free 7 day trial. I don’t have a credit card so I’m being discriminated against because of my social credit status! This is false advertising in an extremely blatant form. No free trial should require a $40 payment , not to mention, because of the fact that it is merely a software install, their should be no reason I can’t be granted the 7 day free trial, which Norton can easily disable internally after the seven days! Why am I being discriminated against over weather or not I can afford to get a credit card? I am simply requesting that you not restrict me because of my social status. It’s no different than a civil rights issue, and you cannot deny my civil rights.
Turns itself off and exposes your private data
by gryller77 on 2018/10/08 02:00
It turns itself off without warning, potentially exposing your data on unsecure wifi networks! A flaw that defeats the whole purpose of having a VPN app! It is actually worse than having no VPN at all, because it gives you a false sense of security, causing you to communicate info such as a credit card number on an unsecured network because you believe you are on VPN when in fact the program has turned itself off. Unbelievably shoddy product! I have been a user of the Norton virus software. Seeing their wifi “product”, I am having to re-assess this company’s overall quality control practices. How could a “reputable” company like Symantec put out such a flawed VPN program? And do I want to trust them with my virus protection either? I need to switch to a different vendor for both solutions.
Blocked emails and internet
by Nank18 on 2020/05/09 20:36
I have had Norton LifeLock since late Dec or early January. Few problems with my desktop computer. Many problems with my iPad and iPhone. iPhone became almost nonfunctional in many ways: blocked emails and internet. Unable to access technical support relating to COVID-19 virus. Waited on line for about an hour. I understand bad time for staffing. I finally did delete Norton mobile security and VPN from my IPhone and immediately gained access to my emails and internet. Really did not want to do it. They work well on my desktop and iPad. Any suggestions? Installed App again on my IPhone. Same problem. Blocked internet and email Again. Why just on IPhone? Would like protection by not inconvenience.
Not Impressed.
by berzerkprincess on 2020/03/20 13:51
This app is starting to appear suspicious. When I first downloaded it, it worked great and I was super excited. However, not a moment after, google search made me confirm that I wasn’t a “robot”, and the every day since the app disconnects itself and messes with my internet. Each time I turn on my phone—even from ‘sleep mode’—I have to reopen the app and let it start again. Even then, my internet works like crap (even worse than before) and the apps I use freak out because they think I’m, once again, a ‘robot’. I’m 99% sure the app, despite its claim, is tracking and storing my data, just by judging on how other apps and sites react. I will be deleting it shortly. It’s seriously a waste of time and effort. Not to mention, it’s shady and suspicious—which isn’t surprising, but disappointing nevertheless.
App isn’t reliable too expensive terrible support
by CWoody11 on 2020/04/06 21:25
I installed this app almost a year ago and recently revisited it to see if my previous issues were solved. They weren’t , this may not be solely Symantec’s problem but in a way it truly is. I’ve been a victim of Stalkerware for 2.5 years across multiple devices and platforms. Initially they em were all secured with Symantec. Anyway on this VPN, it constantly disconnects, like as I’m writing this revie , during important phone calls and the like without warning. So if you’re looking for a VPN to keep you secure online, look elsewhere as this companies entire product line is a huge security nightmare. I want a refund for a product that doesn’t work and a response team even during non pandemic times is worthless. Stay away it’s too expensive if it were free.
Bait and switch
by khi1 on 2019/09/20 19:07
My 1-year subscription is apparently only good for 1 device at a time. When I try to log in with another device it says “No Seat Available” and forces me to log out of the other device which is active. What a PAIN! Making matters worse, there is no way to change or upgrade my subscription to multiple devices. Why? I have tried all of the recommended steps on Norton’s website including sending an “invitation email” to to device I am trying to add and I am taken back to a screen that says “No Seat Available.” A möbius strip of frustration with no clear instructions from Norton. This leave only one way to get Norton VPN on several devices—set up multiple accounts/passwords at $29 per device. Certainly not doing that but will be cancelling the subscription when it expires.
Norton VPN
by Beautiful Filly on 2020/05/09 02:29
Couple of days it wasn’t on and I did lot of paying bills. So, now it’s not that hard I check my device that they are green and check is VPN. Most of the time it is on. Just take that extra moment to check VPN and all your devices. One morning my laptop was in “high risk”. Later everything better. I would recommend this to my parents. But, I am still an old teenagers due to the fact I have my own teenagers. I had my identity stolen and I look at the internet completely another way. Specially, find out that all the social media was the social media. Let’s just say....I didn’t like what they were doing with my personal information. Plus after getting hacked twice on my personal and once on my business. I went looking for security and protection. There are several items I haven’t gotten to. I will. This virus made everything crazy. If you want to feel secure, take away the taught someone is in your computer. Please contact Norton. My first name is Karena.
Not connecting to my home WiFi
by Bushbob69 on 2018/11/21 03:31
At first it seemed to connect fine. I have all Apple products. I would connect to my WiFi then go to use my iPhone or iPad and it would always say no internet connection, I would go back to settings and my WiFi says connected, then go back to what I was doing,ie; email, home security, Facebook or just regular internet on safari. I thought my WiFi or extenders were the problem, reset everything, but still issues of no internet connection. Then I went and deleted the vpn app from my iPad and it worked just fine, no issues. Took it off my iPhone 10Max and iPad Pro , internet connections were fine, everything works on all 3 devices without the vpn. So what can I check with the vpn app?
Inconsistent
by Eddie Starwolf on 2018/11/21 20:25
I expect better from Symantec, I expect a product that plays nicely with its brothers and sisters in the product line. I expect the VPN to start efficiently with each new router environment particularly on public WIFIs. It doesn’t, as I have had to uninstall and install it sometimes to make it work. If I’m going to pay for it, I don’t want to do that. Also I would like to add it to my current Norton subscription but only recently discovered that I have to do so on my main system instead of being able to use any of my portable systems. Highly inconvenient and worse, I had to go online to help me figure that out.
Slow!
by Bighanglow on 2020/05/03 23:37
I’ve been running a speed test on my home network with the VPN on and can’t get much more than 1mbps download speed. Without it turned on I can get over 30mbps. I’ve ran the test periodically with the same result. I deleted and then reinstalled the app and got the same result. A few days have passed and I’m getting better speed results lately. Love the idea of this security app, but it could use some fine tuning. ***update**** Seems they’ve made some improvements. I don’t have speed problems anymore. It could still be reducing speeds, but it’s not effecting my downloads and streaming. Because I haven’t been bothered, I have not checked the speeds to verify. If I had one suggestion it would be to get rid of CA as a IP location to stop all of the ridiculous everything causes cancer and will kill you anyway if it doesn’t ads while streaming. Great app and service, I’ll be renewing subscription again.
Norton VPN renewal through Apple Store
by 1849382746 on 2018/12/05 01:37
I have been using Norton VPN for IPAD for over year with no issues. I was recently billed for automatic renewal by Apple but this was not recognized by the app or Norton. Contacted Norton tech support and they could not fix the problem - I am getting the error message that license has expired even though I have been billed for renewal. I called Apple tech support and they could not fix the problem but supposedly they are refunding my subscription charge (I have not seen the credit yet). I tried everything numerous times including uninstalling and reinstalling the app. Even now that the subscription has been cancelled I cannot start from scratch to get a new subscription or 30 day free trial. Apparently I am locked out of the app for life and I will be subscribing to another VPN solution.
Reliable name reputation excellence
by MadMax1800 on 2017/08/23 18:35
Warning to all who are experiencing security breaches and hackers. I don't work for nor have I been paid by this company, and it's the best mobile protection I have encountered. I just wish it a phone scan app to identify and remove phony apps and emails that have already affected the phone. And no other company has that that feature either. I thought I was safe with my Mac or Apple products because of the close network and recently found out that's not the truth. Protect yourself iPhone usersand stick with the name you can trust other VPN apps could be now where themselves which happened me
Outstanding!!!
by TonyF56 on 2018/04/09 12:52
I work in IT and deal with security issues and data protection on a daily basis. With all of the identity security issues in the news I finally decided to ad a layer of protection to my personal devices and network. I’ve used Norton security at work and on my personal devices, but decide to add VPN. I had tried “free” VPN apps and services but pop up ads and time limits made them too much of a bother. Norton VPN is a great value and a trusted company. Totally recommend you spend a few bucks now to save a ton of headaches later. Wish I could give it more than 5 stars.
Bubble Burst
by HateThatHpnd on 2020/01/05 18:01
Thinking when the leader in security offered a VPN there was no way I could go wrong. I enrolled Friday. Securing My New Year (lol). Wrong. When my VPN is on I have no access on my phone to use the internet or open apps. Says I have them blocked. Fair enough. Thinking a simple call would be a resolution.... Here I am 12 reps, 6call drops! 4mistransfers, A promised call back that never happened and 4hrs later. A representative FINALLY showed mercy and got her boss to give her permission to cancel my service. And in all of this only 1 representative actually seemed like she actually cared that I was upset and wanted to cancel. She eventually sent me to the wrong place as well but... So. Hate I had to give A Star but at any rate ... For those of you lucky enough to be enjoying the service.... Lucky You.... Lucky You :(
Awesome
by dmv8487 on 2019/08/15 16:04
Ok, so I really like this app and the concept of the app BUT one reason why I won’t give it a 5 star is because I’m paying for this to be turned on and secure my VPN all day and I find it very annoying that I’m having to go into the app and turn it on constantly. If I turn it on, IT SHOULD STAY ON & only turn off if I manually turn it off, but why would I want to even turn it off if I want my phone to constantly be protected? So, for the programmers who have built this app, please fix this issue, I should not have to go into the app to turn it on every so often, if I turn it on it should stay on.
Works, but then it doesn’t...
by Cryptosporidium 138 on 2019/10/15 01:23
When it wants to work, this is a great app, but very frequently, it begins to not connect to the server in many country... Also, every video streaming service that I’ve tried recognizes this which discredits browsing the internet anonymously. On the computer, this service uses randomized IP addresses for each country, but on the phone, we’re only given one IP address per country... again, not good for browsing the internet anonymously. Norton needs to step up their game with their VPN services before being washed away by other competitors. The AD block doesn’t seem to work at all either or at least from what I’ve seen.
Utter trash.
by Chon Brey on 2018/09/11 15:11
I’ve tried being loyal to Norton for about a year now. Often times, I can’t connect to the VPN for days & even weeks at a time. I’ve been patient with technical difficulties because I know the VPN software is a new step for Norton. Clearly they haven’t had time to polish it up yet. But to be totally honest, most of the time it still won’t connect. This app can’t perform it’s only function (on both the iPhone & Mac version). Finally after not being able to connect all summer with no end in sight, I’m cancelling my subscription & cutting ties with this company. To be honest, I think they all belong under a circus tent. If you want to spend time & money waiting indefinitely for lousy service & an app that won’t do it’s job, I guess I’d recommend this app. If you want a VPN, don’t buy this app. I’ve waited & waited for this company to straighten this stuff out but they can’t seem to do anything right. The only fruit that I can see after a year is time wasted with customer service week after week and money wasted as well as stress & confusion. Norton’s website looks very polished & professional. But don’t be fooled, this service is absolute dog food.
Locks up my internet connection
by subtropical_ken on 2019/03/18 20:43
I installed the vpn app on my iPhone and iPad. When I started using one or the other in the morning, around 10 a.m. EDT or so (after a few hours of connection?), it completely disables my internet connection. I do not have vpn on my PC but it gets disabled on WiFi like the i’s. I have to turn off my router and modem (not sure and don’t care if both need to be) to get my internet back. Everything has been fine since I stopped using Norton vpn. I haven’t been able to try it on other WiFi connections but I upgraded to use when I travel infrequently. I tried to start vpn in Norton 360 on my pc (W7 pro.) but thankfully it doesn’t want to run. Fix this mess or get out of the vpn market. I am starting to wonder if those pcmatic ads are true ...
I Love this!
by StuckRama on 2017/09/19 22:34
Can’t understand why people don’t like this. I love it. I experiment with this all the time. I change the location settings all the time. Sometime I set the location to be in Austria or Australia or Germany. I get notifications from sites that I use to sign in again. After that, I get a warning that an attempt was made to sign in from whichever country I am supposed to be in. Shows the app is working perfectly!! Makes me feel a bit more secure. I am not a novice: I know how to evaluate apps. But, this one is useful to secure the WiFi.
It’s ok - but not prime time
by Colt45acp on 2017/11/20 02:51
I have been using this product for about a week on my iPhone 7 Plus the VPN does not seem stable. What’s really upsetting the only clue the vpn is down is that I get some kind of internet connection lost in whatever app I’m in. The vpn seems stable on my Mac mini. But the tray icon is not adequate to let you know it’s working. My iPad Pro 9.7 seems to work a little better. connection issues seem to have increased in frequency since iOS 11.1.2. That is my opinion but I have noticed more problems on both devices that have the most recent updates. All in All, I would not buy this product again. I purchased it so I could do my banking and credit card management while traveling. I’m confident that when it works, I’m getting safer browsing. However, the up and down nature of the product makes me feel unprotected. It would be nice if the vpn went down if the data streams would stop. I’d rather have an app crash, but sadly norton doesn’t have that feature.
Works very well
by iPhoneMarshe on 2020/04/26 00:41
I have been a very long term Norton user and have had Norton products on all of our computers and laptops for many years. I installed this app as part of my existing subscription to get Norton VPN on my iPhone and it works flawlessly. In addition, it connects very quickly and is completely unintrusive. I have not had a single issue with it. Therefore, it is getting 5 stars from me. I highly recommend it specially if you already have a subscription for your home computers which also covers this app.
Doesn’t switch off automatically
by ciran09 on 2020/01/10 04:03
First off, having a VPN has given me a greater sense of security, particularly when connecting to public WiFi, which I hate to do, due to their lack of encryption, generally speaking. I agree with another post tht the inability of the product to “shut-off” in a smart manner can be a pain, which happened to me when I got home to my private network. As a software engineer myself, I’d probably recommend a feature that would somehow detect networks, e.g. - secure or insecure and perhaps auto-connect when connected to insecure networks. Jst a thought.
Awful service!
by Nicholas Barter on 2018/12/21 02:22
The connection is never reliable. First of all, it takes me at minimum 5-10 minutes to connect to the VPN, and over an hour at worst. Being in China, it is critical that I have access to my Gmail and other important services. Even something as simple as checking my emails can be a total hassle; something that should take 2 seconds takes an hour or longer... That being said, even when I do get lucky enough to connect, the VPN usually drops after just 10 minutes! I expected more out of a reputable company like this. And after all this awful service is said and done, they have the audacity to ask you to give them $30 a year once the free trail expires! Seriously?! I wouldn’t pay a dime for this app!
Needs Work...
by George6225? on 2019/10/16 20:20
Conflicts with web sites that seem to think the traffic origination is hostile and will crash the connection or not connect at all. Constantly get request from a number of these websites to verify I am not a robot because of the server chosen by VPN to access the website of choice navigating to. It works well, but because of the many unsolved difficulties of the internet it creates more loss of time trying to connect than the value of the app. One can try turning it on when needed, but have found it will conflict with your desire unless a specific sequence is followed, definitely not a simplistic way of operating a VPN.
Horrible waste of money
by Sureboy1 on 2018/12/23 21:34
This might be the most problematic app I’ve ever purchased. It frequently prevents my WiFi from working. The blue circles just go around and around and once in a while the VPN will connect, but more frequently it won’t. If it doesn’t, my WiFi doesn’t work. Sometimes, I use “reset network settings” and re-enter my WiFi password. Once in a while that works to get the VPN and WiFi working together and sometimes it doesn’t. I have also tried turning off and on the WiFi. Again, sometimes this works and sometimes it doesn’t. I’m wondering if this promise of security is worth all of the time and frustration I’m putting in to this. There must be a better WiFi VPN that is more reliable and easier to use.
Rating Trends
0,0,376,0,59,19,25,6,0,0,532,32,0,647,31,33,29,0,0,1,95,167,9,39,44,59,13,72,6,25,34,16,38,21,20,17,13,21,0,103,24,54,46,62,45,47,52,38,64,87,74,73,90,80,35,59,94,22,70,44,76,66,51,47,80,142,178,133,146,55,241,315,260,213,0,129,229,152,72,110,123,154,113,123,133,143,124,128,86,128
All Versions
4.0
24,145 total
 5
13,181
 4
4,206
 3
1,491
 2
888
 1
4,379
Current Version (3.4.0)
4.0
23,595 total
 5
13,090
 4
4,174
 3
1,477
 2
856
 1
3,998
Version History
More...
Screenshots
Search Visibility
App name
Description
Norton secure vpn is a security app from a consumer brand trusted by millions of consumers. Protection for your device against cybercriminals, browse more anonymously, change your location, and helps block advertisers from tracking your online activities! Turn any public Wi-Fi into your personal hotspot! ► HELP PROTECT YOUR DEVICE FROM CYBERCRIMINALS When you connect to public Wi-Fi, cybercriminals may spy on your online activity and steal your sensitive information, like passwords and credit cards details. Norton secure vpn uses the same encryption technologies that leading banks use to help protect your data. ► BROWSE ANONYMOUSLY Mask your online activities and location with our no-log VPN. We don’t track or store your online activity, so even we don't know what you’re up to! ► CHANGE YOUR LOCATION Just change your virtual location so your IP address can’t be tracked! ► BLOCK AD TRACKERS ADVERTISERS’ TRACKING COOKIES We help block ad trackers by intercepting cookies and removing your identifying information. Websites will no longer be able to track you to deliver unsolicited ads at a later time. ► TURN PUBLIC WI-FI INTO PERSONAL HOTSPOT Turn any public Wi-Fi into your own secure virtual private network to help keep your personal information safe, and your online activities private. ------------------------------ The KRACK attack puts Wi-Fi connections at risk. Use Norton secure vpn to help encrypt the information you send and receive, for protection against this new threat. With Norton secure vpn, you can pay bills at the airport or check emails at a café without worrying about cybercriminals stealing your passwords or monitoring your online activity. Going online in public just got better. Get Norton secure vpn and go online in public, more securely and privately. ------------------------------ ► SUBSCRIPTION DETAILS • Norton secure vpn Subscription: Provides more secure connectivity for your mobile device. • 7-day trial requires activation of annual subscription. • Payment will be charged to iTunes Account at confirmation of purchase. • Subscription will renew automatically at the end of the subscription term unless canceled. Cancel in your iTunes account before end of trial to avoid payment. • Account will be charged for renewal within 24-hours prior to the end of the current period. • You can manage your subscriptions and automatic renewal may be turned off by going to your Account Settings after purchase. • Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription. • Annual subscription is for one device only. --------------------------------------------- For feedback and suggestions, visit the support forum: http://www.norton.com/wifi_support For a detailed list of features, visit: http://us.norton.com/wi-fi-privacy PRIVACY POLICY NortonLifeLock respects your privacy and promises to safeguard your personal data. For more information: https://www.nortonlifelock.com/privacy/gps-english --------------------------------------------- •Start your 7-day trial* to help protect your Wi-Fi connections now! *7-day trial requires activation of annual subscription. Cancel in your iTunes account before end of trial to avoid payment. More details below.
Secure VPN By Norton
by Discreatched kreetch on 2020/05/26 06:43
Who can you really trust these days. Mr. Norton please show me the light. How can we know that you can do what you say?
Norton VPN
by bulleybulldog on 2020/05/26 05:01
Easy to set up!
Connectivity
by AllantheGreat on 2020/05/26 04:28
Since I used this apps my iPhone 11pro went to fast now it’s slow as a turtle. It keep asking for VPN. Then you have to turn on the apps to use. Or else NETWORX LOST. In a emergency this apps will lost live.
I don’t like this app
by gfdfgggg on 2020/05/26 04:01
Do like it
So far so good?
by MickG11 on 2020/05/26 04:00
🤞🤞
Good App
by joyawilli on 2020/05/26 02:18
The only issue, it prevents me from opening some apps. Otherwise, it’s a great app serving the purpose of protecting your data.
Excellent
by Vegas Chelsea on 2020/05/26 01:00
Excellent
Dogood555
by Dogood555 on 2020/05/26 00:43
I feel a lot more secure
Just works
by Indy_Gator on 2020/05/26 00:41
No hassles protection
Great service
by jimbo81161 on 2020/05/25 23:08
The best
Peace of mind
by John 3:16 - 17 on 2020/05/25 22:56
Giving peace of mind from online hackers.Safe and secure hopefully and that Norton are very confident that it’s customers will not be hack?
Yess
by Yung-Murf on 2020/05/25 22:48
AWESOME
Norton vpn
by Doss Jr. on 2020/05/25 20:49
Awesome program.
Love it!!!!
by Not Zen Master on 2020/05/25 20:40
I love knowing my info is secure even when traveling. There is no price that you could put on security.
VPN works ok
by Mike from Millersville, Md on 2020/05/25 20:12
It’s slow the APP sometimes does not start VPN. I thought it would be on all the time.
Great Security
by merryellie on 2020/05/25 19:50
I love it when it warns me of an unsafe website.
Great security
by imkooky89 on 2020/05/25 18:17
Love it!
VPN
by ninjanic1 on 2020/05/25 17:08
Works, easy install
Excellent on iPhone
by Mijriom on 2020/05/25 16:58
Excellent App
VPN
by muirsh on 2020/05/25 16:23
I keep having to manually reconnect the VPN. Sometime I get logged out and have to sign back into my account. There must be a way to keep VPN active, unless I chose to disconnect or log out.
Turns off my internet connection
by Billionaire Alecia on 2020/05/25 16:23
I’m pleased with the services, but I’m not pleased with how I have internet service within my apartment, but my iPhone, iPad are constantly having their data used because the Secure VPN is disabling my internet. My sole purpose for having internet in my apartment is to not use my data up on my devices. Please correct this, especially for me. I’m grateful for your services. Thanks!
A Great Value
by Slack72 on 2020/05/25 16:23
Very dependable with a small cost for peace of mind.
Good
by Dani 0301 on 2020/05/25 16:15
Approved like it
Happy customer
by Smurftoombs on 2020/05/25 15:56
I feel so much safer.
Makes me feel secure
by ssiretired on 2020/05/25 14:45
Great product. My only complaint is that it frequently disconnects so I need to always make sure it is turned on.
Security
by Chili dude on 2020/05/25 14:01
I appreciate the protection and security.
JJDCEO
by CEOJJD on 2020/05/25 13:27
Hard to get but worth the effort.
Norton VPN
by moose Jo on 2020/05/25 13:15
I feel more secure with VPN!
Keeps me v safe and secure Thank u.
by shredesco on 2020/05/25 13:13
Awesome product
Pretty darn good
by RoscoeBosco on 2020/05/25 13:12
Two problems that I have found are: turns off by itself so I suggest checking occasionally, and it causes many redirected links to not work.
Safety First
by Right brain stroke survivor on 2020/05/25 12:42
Safety First. With so many potential threats it’s nice to know that I’m covered from cyber attacks.
VPN
by crgulfnut on 2020/05/25 12:40
Works just like advertised. Keeps you safe while using your device and it’s easy to install and use.
Awesone
by drewport100 on 2020/05/25 12:26
Works great
VPN doesn’t work
by Manny1723 on 2020/05/25 11:49
I cannot turn on the VPN. It keeps failing. Why am I paying for this?!
Great
by Okosoko on 2020/05/25 10:02
Great
Ericalanwaters
by FatboyVpn on 2020/05/25 07:45
Solar so good
Improving
by Free thinker 2019 on 2020/05/25 07:05
It has improved since first installed. Far fewer glitches.
VPN SECURITY
by egkcmo on 2020/05/25 06:53
Love it!!
Love it
by Realkloee on 2020/05/25 04:39
Best app ever!
One of the best!
by Woody607 on 2020/05/25 04:28
Excellent VPN, great job Norton!
adds privacy cuts speed by more than 50%
by Orgeterix on 2020/05/25 03:48
unable to do cloud backup without uninstalling app
Norton VPN on iPad is very stable
by Yoda909 on 2020/05/25 03:27
MUCH better than the Norton VPN installation on my PC (Windows )
Excelente
by BryMatos on 2020/05/25 03:10
Excelente aplicación me gusta!
Does not maintain connection
by champ from d.c. on 2020/05/25 03:01
Does not maintain connection
A$
by Relax, Your covered on 2020/05/25 02:36
Little better mind of mind
Frustrating
by Claws1981 on 2020/05/25 02:03
It can take a very long time to connect. Also, I am frequently disconnected. I’m certain there are better options out there, but I got this as part of my Lifelock subscription.
Security
by JohnBob45 on 2020/05/25 01:41
I feel very secure using Norton VPN.
VPN
by Timmy Hoffa on 2020/05/25 01:14
Great security App works great
Great feeling!
by Le Merr on 2020/05/25 00:19
To know you made the right choice in protection! Used this company for years. Excellent products, service and prices!
Love it.
by IW118 on 2020/05/24 23:31
Easy and protective.
Vpn review
by jpf sr on 2020/05/24 22:41
Very good wish it would always be on. Have to turn on for browsing
Secure VPN
by tonyfsr on 2020/05/24 21:32
Keeps my phone private
Mr
by Lbragg1 on 2020/05/24 21:14
Good job
10 seconds internet connection every 3 minutes
by mycobra427 on 2020/05/24 20:34
Makes iPhone useless. I’m getting only 10 sec of internet before app starts over, taking 3 minutes to restart, to only get another max on 10 seconds of internet use. Continuously cycling taking iPhone off the internet. Tech service useless to fix.
Kay4887
by kay466666 on 2020/05/24 20:14
Love it
👍🏽
by Five J on 2020/05/24 18:04
Good on letting you know about scammers and treats
Great VPN
by lntstephenson on 2020/05/24 17:56
Love this service it’s great
Turn Off
by BadKittyCat on 2020/05/24 16:34
Would rated a five if I didn’t have to constantly restart the VPN app. It just seems to randomly turn itself off, so I have to recheck it.
Sloppy Service
by Fart Master Stench Commander on 2020/05/24 16:27
Good app just wish it would stop turning my VPN off without me requesting it. What’s the deal with that? I pay for protection but I have to watch the app to make sure my VPN stays on? Doesn’t sound like I’m always getting what I’m paying for. Please don’t blame the pandemic for glitches. Your IT guys sit in chairs all day doing their jobs. Shouldn’t make a difference whether they’re in an office or sitting with a Cheez Wiz stain on their undershirt on their couch watching Netflix while they’re supposed to be doing their job and keeping the network secure
Norton VPN
by Bill RN NRP on 2020/05/24 15:41
Works great but sometimes turns off by it self...frustrating
Additional Protection
by Branko_Stevanovic on 2020/05/24 15:29
Thanks for additional protection.
What Device
by Nessie509 on 2020/05/24 15:24
On mobile phone you cannot identify what mobile phone belongs where? If mine is the newest phone in house, Is it first on list or last?
Restrictive
by ...reed on 2020/05/24 14:59
Restricts my quilting sites that I use and have never had a problem using.
Thank you
by Carter_picasso on 2020/05/24 14:43
Love it
Happy
by Very happy client. on 2020/05/24 13:00
Wonderful protection. I recommend it highly.
Awesome assurance
by tnbirdman1342 on 2020/05/24 12:51
I love knowing that I have the coverage and protection of two great companies, Norton and Lifelock.
Seamless
by Blursed63 on 2020/05/24 12:43
Easy to install and use
Safe
by 2004 jeep on 2020/05/24 12:35
It is great to help on the web safety
VPN
by Thehanger2020 on 2020/05/24 10:25
Enjoy The private
Pretty Good
by Doler01 on 2020/05/24 06:45
Turns off unexpectedly from time to time.
An added peace of mind
by T. Soul on 2020/05/24 06:19
Just great to have an extra layer of protection
Awesome
by ladyleo9807 on 2020/05/24 04:42
Keep your information block from hackers.
Great VPN tool for my iPhone
by hwizza on 2020/05/24 02:15
Great VPN tool for my iPhone that helps secure your access to the internet.
VPN Works
by jim09574 on 2020/05/24 02:04
VPN appears to adapt to most WIFI venues. I had trouble with it in Washington DC at a large hotel but most of the time it works fine.
Easy on phone
by Scoobysmomma on 2020/05/24 00:49
Easier on my phone than on my laptop. Still trying to get it installed correctly. That’s why I’m not giving it all the stars.
Mr. Collins
by turnkey 6 on 2020/05/24 00:45
I enjoy having VPN working for me on my i-phones. It removes a lot of worry when dealing with paying bills. I will continue using it .
This is a Must have!
by bnk90210 on 2020/05/24 00:12
5 star and very important to protect your rights to browse the web working in a school, during your breaks without pissing off your boss because you support trump:)
Great and easy VPN
by jwendell881731 on 2020/05/23 23:30
Relatively cheap when compared to other VPNS
Great App
by Nikkeshelton on 2020/05/23 23:29
Norton has my back! Great product
Love Me Some Norton
by Statenp on 2020/05/23 22:44
Absolutely awesome, absolutely fantastic, love me some Norton... trusted them for years and years and years.
VPN is great
by T craig on 2020/05/23 22:28
This service is cost effective and awesome
Needs better options. Could be better.
by Jimbobthatsme on 2020/05/23 21:52
The Norton VPN is very basic. It uses only IKev2. It disables some apps and even Google. Please add support for TCP and UDP protocols in a future update. Until then I’m using a different VPN provider.
VPN
by bocciball on 2020/05/23 21:26
Works great. Very dependable.
Great ap
by atiert on 2020/05/23 20:37
Great security
VPN performance on my iPhone
by RichtRich on 2020/05/23 20:34
It keeps on shutting of and signing out of my norton account.
YOU STOLE MY MONEY.
by Sthefannh on 2020/05/23 19:54
STOLE MY 30 DOLLARS. I WANT A REFUND. I WOULDN’T SUGGEST THIS APP. STOLE ALMOST ALL MY MONEY, I WANT A REFUND YOU GUYS WILL FIGURE SOMETHING OUT ANG GIVE ME MY REFUND. I WANT MY 30 DOLLARS BACK END OF CONVERSATION THANK YOU VERY MUCH.
Disconnects constantly
by Rirst Fate on 2020/05/23 19:05
Disconnects constantly
Great protection.
by Totsi13 on 2020/05/23 18:56
Have had Norton forever. Signed up for life lock after that. Just upgraded to Norton 360 with Lifelock. Recommend to everyone.
Great for privacy
by Swoop40000 on 2020/05/23 18:24
Works as expected.
Not reliable
by Ed0409 on 2020/05/23 18:21
Constantly having trouble app’s performance on my iPhone, specifically- does not turn on. Several attempts are necessary, sometimes with no success.
Works well
by Pete444 on 2020/05/23 17:42
Works well ...
Makes managing my VPN so much easier 💕
by EyesWideOpen21 on 2020/05/23 16:53
I have been using Norton VPN for over two years now and have never had an issue with it working. I use it on all of my devices; computer, laptop, tablet, and phone. My favorite part is that I am able to change to the location of country I am in so I am able to get the news from around the world first hand rather than relying on local news outlets to tell me what is happening around the world.
Security
by Sandisikes on 2020/05/23 16:49
This service gives me peace of mind that my info is not being hacked ,but is secure.
Excellent software!
by Movie Critic LA on 2020/05/23 15:52
Ty!
Should Be USA Only
by mikec2446 on 2020/05/23 15:15
Adequate but it sometimes connects me to Canada where I am not protected by VPN. There is a simple work around for this, but I do not want to resort to it.
Great protection and Easy to set up
by jaxjag1950 on 2020/05/23 13:34
Simple process to set up on your phone, PC, laptop, or tablet. Really protects my privacy and location.
Not happy
by nope dont bother on 2020/05/23 13:19
Horrible connection speed not even close to seamless can’t go online until it decides to connect has even turns itself off at times have to give one star because zero is not an option
Additional layer of security
by Neurodoctor on 2020/05/23 12:38
This VPN offers extra layer of security. Rarely has to be turned off in order to access some websites. Works without any delays on the browsing experience.
Adequate
by chiefly1 on 2020/05/23 12:02
Often I can’t get the app to connect and/or establish a secure connection when I am anywhere outside my house.
Better than most
by kidztested on 2019/10/06 21:07
I’ve tried several VPN’s and this one like most will disguise your IP and block trackers but it also switches on independently meaning I turn it off it turns itself on, I turn it off it turns itself on - and so it goes unless you block its access. If it was auto protecting because it felt your Internet access was unsafe that would be one thing - but that isn’t the case. It can, I assume unintentionally, interfere with cellular data when wireless internet is not available and there is a large amount of pages that won’t display not because there blocked by the VPN but because there denying access due to the way the IP was masked and the “signal” as it were was routed. For example when accessing Google with the VPN on you might have to make several attempts to establish that connection and use Google. I don’t know if they have corrected this with the new update or this is simply inherent in all VPN’s only time will tell as tech improves. Oh and it is rumored that although - and I actually I like Norton - your personal history etc. is masked/hid Norton itself can ultimately track it - but that’s only if you believe some of the guys working in Military Intelligence- and no that’s not an oxymoron. So if you have to have one form or another of big brother watching I guess I don’t mind Norton. Ok got to go 5G is on the way and pervasive AI is right behind it - so to all a good night
Needs work
by 2004-2013Corvette on 2017/09/18 03:05
I was asked if I wanted to update my dissatisfaction with is product. I thought why not, sense the programmers had there chance to correct all problems. Maybe I should reevaluate this for them. So I did! I tried to turn it on, and it did turn on, it hung up after about an hour but it did get nearly a full hour of operation before it took a dump. This product needs someone to test it before they release it...still garbage! This app needs a lot of work. The only thing really consistent with it is that it consistently locks up. It not only the app, the same problem exists in the Norton WIFI program for you PC. They both stink! Somebody needs to have a chance to excel at another vocation because programming doesn't seem to be their forte and I'm sure they are getting paid an exorbitant amount of money to produce this garbage. The one nice thing is that you can turn it off...thank god for that one! This app seems to work better but still has issues when launching certain apps. I know HBO Now has a problem downloading data when the VPN is on. Also Hospital apps don't work and pandora has issues. Why these programmers can't fix it is unknown. You would think they would of had enough time even coming to work at 930 and leaving at 1pm and going on vacation every 3rd day.
Doesn’t work, limits phone usability
by mslinscott on 2018/10/14 16:53
This app is a giant pain in the neck. It does not maintain a VPN connection on my iPhone 8, so I have to try to reconnect EACH time I want to use my phone, whether I’m in a WiFi zone or just using cellular data. Reconnecting can take 2, 5, 7, or endless attempts, sometimes not connecting at all. Without connecting, I can’t use my map app, my weather doesn’t refresh, and so on. This makes my phone usability total garbage. For instance, yesterday I got caught in a construction zone and needed a quick detour. I tried to open my map app and it couldn’t refresh with my location until the VPN connected. I tried to connect over and over, but it didn’t work and I couldn’t get a route. This has been happening the entire first month of my subscription, although the app worked much better during the trial period. I do not recommend this app. I really love the idea of a VPN, particularly when I’m using a public WiFi, but being required to wait a few minutes or more each time I lift my phone to use it in my own home or when I’m out on the road is a huge headache. I wish I would have cancelled before I got trapped in a full year’s subscription.
Crucial 100% Of The Time
by rdhenze on 2020/05/08 12:58
Norton and Symantec personal and enterprise internet security products have provided my company and our customers and me and my family crucial protection for over 20 years. As technologies moved us from standalone computers to wired intranet enclaves to the wired Internet and now the evolving emancipation of wireless capabilities, we have witnessed the alarming pace with which Bad Actors have acquired tools to breach systems, corrupt and steal data from unprotected systems. Norton has stayed out in front, provided continuously improving their offerings. Norton’s Secure VPN encapsulates the communication between my device and the end point (websites) with which I am exchanging my sensitive information so that all the devices and other infrastructure through which it passes so it can’t be stolen or held hostage. When so many players in the Web and Internet galaxy are busily trying to extract more and more information about us to target us for “legitimate” business reasons on top of the Bad Actor exploitation, I can’t afford to allow my communications to be vulnerable. Norton’s Secure VPN is among the very best safeguards for wired and wireless Internet and Web transactions. It’s easy to use and updated frequently to stay ahead of emerging threats. Note: I have no affiliation with Symantec or Norton aside from being a customer, and I not received nor would I accept any compensation or consideration for my sharing this with you.
Great. But...
by Starseed60 on 2020/05/20 12:15
The most reliable app to date. Yet, vault and passwords avenue of this Program needs a hell of a tweaking. Password arm of such a great investment does absolutely nothing For being of service. Who does that portion of writing script for password protection? Bill Gates? Look into why this particular arm of Norton/Symantec {?} is not integrated with the rest of the application. It never works. Never Responds to any website when a new update or password is used/typed. Have used Norton/Symantec for as long as you Guys have been in business. Twenty plus years, and once upon a time, Your programmers/script kiddies were very imaginative. Triggered sandbox problems used to be a thing of the past. Ever considered Having a number of Gamers rewriting integrative reaction for Securing the Vaults password Response time.? Maybe it’s just Me, Or not. But fixing one of your most “Vaulted Arms,” does require someone there who cares. Namaste 🙏🏻
VPN Configurations Problem
by 69Brothers71 on 2019/09/06 03:43
Downloaded the app maybe around six months ago. Worked great and was speedy in the beginning. After sometime it began to slow down my updates. Also, it used to two two locations with Japan and Singapore. Now it only gives the Singapore location. Suddenly, within the last month, the app won’t turn on and wants me to allow VPN Configurations. I allow it but it does nothing but gives me an error and won’t turn back on. I contacted tech support who really tried to help but couldn’t. Seems like their only solution (one I did before I contacted them) was to delete the app, restart my iPhone, then reinstall the app. Doesn’t work no how many times you do it. So now I have a VPN app that I paid for and doesn’t work. I want to give this app 5 stars from the beginning but with the slowing down of updates, only one location, and now inoperable, I give it three stars in the hope that somehow they’ll fix the issue. I reside in South Korea.
Just don’t even bother to download it
by User user 321 on 2018/06/21 04:28
Yo so at first I was going to download this because I got a message saying I have 2 viruses from visiting “adult websites” and lets keep in mind I’m a young teen just trying to play my lemon game which is really fun so I looked up cheats for it you know. Cause I couldn’t get passed this one level so when I opened safari and looked up cheats and clicked the website the dumb notification came up. I’m the only person who uses this devise so there’s no way in the world that there’s adult websites on it. I’ve seen other people with the same complaint and the company just says something stupid about how it’s a 3rd party seller and all but if this was an actual legit great working app then they would have taken down the scam by now. So dont even try to blame the 3rd party seller. Plus it’s takes all of your money if you put your credit card number in. I’ve seen a bunch of people say that too! I personally think apple should remove it from the App Store! But if you want your money stolen and to be scammed then this is the app for you!!!
Functional, but has its quirks
by ShowMeHackerDan on 2018/12/03 05:25
I’ve only been using it a couple days, and for the most part it seems pretty reliable. Sometimes it drops the VPN connection after establishing and initial connection, but it usually recovers. I’m not sure if this is a problem with the app or the WiFi network I’m connecting to. After installing the app, for reasons unknown, I could never connect to a server after accepting the terms and conditions. This went on for several hours even though I could access several other Norton sites. For whatever reason it finally started working. I was about to give up on it and try another app. One minor annoyance that should be an easy enhancement would be to support landscape mode. This is especially needed for iPad users as it makes multitasking more cumbersome without it. The application stays in portrait mode even when the device is oriented in landscape mode.
A tad frustrated with ability to control the app
by WazeSir on 2019/01/22 22:14
I have been a fan and huge supporter of Norton products, for many years. I have even used this app (through all its iterations) in other countries, and highly recommend it for such use. HOWEVER, the app should allow SOME control over whether to turn it on or off. Switching the button to “off” in iPhone settings does absolutely nothing. The app will continually try to ignore the request to turn it off. Why would someone want to turn off the app? Because at certain times, one would like to show his/her true location (some apps require location, and while using those, I do not want to show my location as elsewhere in the country). At other times, since my home is not within WiFi range of anyone else, I would like to decide whether to run the app, not be given no other option, with the (very) persistent “ON.” If Norton fixes this flaw, I will certainly improve my rating of their app.
STOLE MY MONEY
by Dayna.rodri on 2017/10/16 23:42
Downloaded this app and didn't do it for me. Closed my account and deleted the app. Surprise surprise, wells later they charged $32 from my debit card. I called Apple because I was confused why I was charged. They told me it was the app the be that had charged a membership fee, it was so hard to find a phone number for Norton! Turns out they do not have Customer Service..? No wonder why! I had to call technical support, asked to be directed to someone else for some customer service. He was rude and asked if he could know what I was calling about, I explained and he's telling me to call Apple, that they do not have an app for iPhones... what? I explained I already spoke to them and that I needed to talk to someone from Norton because I did not approved that transaction. He just stayed quite. I asked for a phone number amor be transfer and he told me NO. I wouldn't trust this app if I was you. Not even to see if it works for you. Because if it doesn't, they are gonna charge you anyways for trying the thing out! Good luck!
Awful VPN
by CSD-83 on 2018/11/22 17:35
I wish there was a way to give 0 stars. This is the worst VPN guaranteed on the market. Why? If any other VPN connects it is automatically better than this one. I really tried using this. I’m in Africa and a VPN is a must. But I have spent literally 45 minutes trying to get this to connect to any server and it fails every time. Doesn’t connect. I close the app out, pull it back up try again and nothing. This is nothing but a scam. Do yourself a favor and absolutely do not buy this app. If you want a way to waste time and be aggravated trying to get this app to connect then maybe this is for you! If you are like every other human being in the world and just want the app to work like it says it will, don’t get it. It doesn’t work. Biggest waste of money in my opinion. Never connects. And on the rare. And I mean RARE occasion it does (maybe once every few days) make sure to not close your phone or the VPN will shut off as well. Allow me to give you some other things that are better to spend your money on. 1) Paying for a fishing trip to the Dead Sea where there are no fish 2) Paying for a sky diving trip and not being provided a parachute. 3) Paying for the experience of using a fork to eat soup. 4) Paying for a new water bottle that has a hole in it. Any one of those purchases would be better than this garbage app. Do yourself a favor and don’t waste your time or money on this.
Slowness has been addressed
by SaxMan_99 on 2019/06/07 02:53
Update There have been two updates since my original post. The updates have corrected the slowness issue as I am now getting in the neighborhood of 200 Mbps consistently which is acceptable for going through the VPN. Original Post Using a VPN I would expect to take a small hit with my speed. However, I never would have imagined how much my speed would be impacted. I can do a speed test while on my home WiFi without the VPN and get 250+ Mbps consistently. When I turn on the VPN my speed drops to at most 50Mbps! It does not matter what region I select the VPN to connect to. This is unacceptable as I cannot justify paying for such a performance degradation. I have been a Norton customer for many years, but unless this is addressed I will be canceling my Norton VPN subscription.
Not bad. Better than Kaspersky.
by Blstrn on 2017/10/03 13:14
I dumped Kaspersky Total Security 2018 for Norton because it had the same features. So far, I have not had a problem with either the Windows 10 X64 program nor any iOS programs for the internet security. That makes me happy. The only thing I would discuss is that the password program doesn’t always do what you ask or completely ignores when you enter in new information. There is sync option and I assume it automatic upon login but not sure. Otherwise, this has not been a problem like the last program. The last thing is, (I know the answer, this is rhetorical) why in the hell can we not US based customer service. Culturally, we understand our problems and needs better than xxxxxxistan, Phillipines, India, where ever I end up.
VPN issues
by uc2enter on 2019/05/06 23:33
I just installed this on my iPhone after the VPN stopped working from another Norton email account which expired and was not told about the VPN expired. After contacting Norton antivirus and waited for about 20 minutes for support. Support was somewhat helpful except never told me why my account didn't work until my second call when I realized, I was being forced into another upgrade and that my second email account was only for three Pc's and not for iPhones. By this time, I had to contact Norton again and find out that I couldn't add my iPhone to an existing account/ email. Finally, I was able to get a new agreement and now, I have 5 devices, two pcs and one iPhone. After updating both my pcs and iPhone it worked but with a new issue. My iPhone kept looping and would restart the Apple screen. I did some research and after, uninstalling apps, resetting the app, pulled the SIM card, it still kept looping. Finally, I found out that Norton Antivirus had a Time bug, I had to change my date and time back to December 1, 2017 @ 5:42 PM and than reset my iPhone. Now my iPhone is working without interruptions. VPN is good at times but I have at times manually have to set the VPN, daily and if I logout I have to re connect it manually. Thanks for listening, Marty McCafferty
This has problems...
by Turbocouch on 2017/10/26 01:18
I’ve been using this for about a week. Once this is installed on my iPad Pro 12.9: Using my SlingBox is not possible with my iPad mirroring to my Apple TV. It worked flawlessly before. Trying to use the FiOS mobile app, at home connected to my Fios router, it cannot find the set top box. It will not allow me to turn off the VPN and remain connected. Lately it just keeps turning itself back on, after I turn it off. Even when I can get it turned off, I have no internet connectivity both with the WiFi AND Cellular service. When I turn this software off, it should stay off until I turn it back on. It should not interfere with my internet connection when I turn it off! I have to uninstall the app to get my internet back. I’ve done this three times when I really need the connection and it would not let me get to the internet. As soon as I uninstall it, my FiOS app works fine. I am in my own house and I can’t turn it off. This should be fixed. I am a paying subscriber for other Norton products, and I just signed up to pay for this. Please get on these problems quickly. I was trying to get directions using google maps on my phone, and the VPN was preventing getting the directions. I deleted the app, and the directions came through immediately.
Your Decision
by Northern Frustration on 2019/11/19 22:17
I was going on my second year of service with Norton. Didn’t have any issues until I changed my phone number. I couldn’t access my account. Contacted customer service and they said I would have to set up a new account because of the two factor authentication (?). Anyway, I asked why can’t they just change it to my new phone number. They said they can’t do that. Never received an answer as to why. I’m very frustrated. Asked them for a phone number. After a few tries of asking for a phone number to talk to someone, they finally gave it to me and said the answer would remain the same, no refund and I would have to set up a new account. As a customer, I am supposed to trust these guys? Absolutely NOT! I will take my business elsewhere. If I could give negative stars, it would. Never seen a customer service like this. I would caution people before using this company. Ultimately, it’s your decision.
Staying smart.. and you should too
by Lil'Ed@256 on 2020/03/03 07:51
Honestly I think it’s GREAT the it blocks google.. why because google is very loose with your personal information... sooo those of you complaining you can’t connect to google... find another vpn because look at what happened to dear ole Hillary Clinton for using google... forget google folks we have Microsoft we have fire fox and others.. my question to you... why throw away your identity? Think smart walk away from google there other search engines... that are MUCH better and very safe... soooooo what will it be norton and privacy or google and throw ya life out the window? Each day the internet becomes more and more dangerous... walk away from google folks..
Feedback on your app
by Harleydadx2fine on 2018/11/11 16:14
I have had the VPN for over a year but only had this app several moths ... it works so much better than just the VPN ... there are still two areas to address ... it cuts off all the time ... and second my iPhone kicks it completely off the phone twice now on the first and second security updates run iOS 12 &. 12.1 I had to completely reload the VPN and app ... actually I have loaded the VPN app but still haven’t gotten it to reload my actual VPN I pay for yearly as of this moment ? But I am trying ... any tips on performing this task the easiest would be appreciated:) thank you overall great app ... just don’t get why my phone keeps deleting the entire thing ??
AUPDATE: App Quit working & will Not connect to vpn servers
by Id1047 on 2019/10/04 12:31
Seems problem may have been with Norton VPN servers net. Problem seems to have been resolved overnight. VPN now functioning again. Worked as expected for months then lost ability to connect. Excellent WiFi signal. Running auto connect (was connected to a California server when everything quit). iPhone XS, 512gb memory, iOS 13.1.2. Deleted app and did complete reinstall. No effect. Still no connection (just dancing blue circles). Tried support chat but more than 30 minute wait. Extremely poor performance. Not what I expected from norton product. Not recommended as long as this problem persists. Essentially paying for non functioning app and reduced capability to use phone.
Needs Some Minor Issues Ironed Out
by cinenaut on 2019/06/18 23:51
Echoing what others have noted, the error message/push notification that warns me that I’m connected to an unprotected WiFi and to turn on VPN when Norton Secure VPN is *already on and active* needs to be fixed *immediately*. Lack of urgency (at the time of this review, the last update to the app was two weeks ago) in getting this issue fixed is not encouraging. VPN is very solid and stable on my home WiFi network, but unreliable and disconnects from WiFi often when using open, public WiFi spots — which negates the whole point of having a VPN client on a consumer mobile device. I wish the app allowed a bit more granularity in being at least able to have option to select which U.S. states the VPN is routing through for those who need that functionality on occasion.
Have to force close and restart
by cash balances on 2018/10/31 12:22
After the last update, about a week ago I have to force close and restart the app on iPhone and iPad because the screen will not let me click on the turn on vpn icon? Basically if the app is already open in the background and the vpn disconnects I cannot reconnect without closing and reopening the app because the screen is dead and will not let me click on connect. Same problem on iPhone and iPad app running iOS 12. Have already tried logging out and back in. Have already deleted and reinstalled the app on both devices. App is basically worthless after last update. Please fix for those of us that travel for a living and use a vpn 24/7 in hotels and airports where the Wi-Fi automatically logs out out when you close your phone because this bug is literally wasting a hour of my time every day!
After update horribly broke unless you work around
by seriously%}{+{ on 2018/12/16 04:50
Used it for more than a year, great product. Then they “updated” to a new app, VPN secure. Would not work on iPhone; would connect and go in circles and then if you turned it off it would try again...nightmare. To turn it all the way had to delete and reinstall the app. Today figured out at the Apple store (while the genius was busy NOT figuring out how to turn off VPN, b/c same glitch) that when you have a VPN program the new iOS /Symantec sets to “connect on demand.” And this is the grand evil. You don’t have to delete to turn it off when you need to. You have to change the setting. In “settings” go to “general” then “VPN.” You should see a VPN connection; click on that. It will show the current VPN settings, but scroll down to see the slider button set to “connect on demand” and turn it off. NOW the on/off slider in the Normal VPN tab—and the on/off within the app—will work. Only 3 stars b/c it’s inexcusable I had to figure this out on my own and Symantec hasn’t fixed or told us for a month...but now it’s back to working normally and well like it did for the first year.
Haven’t tried it
by Coco_Ruya on 2020/02/06 07:21
Ok I get it that I haven’t used the app and the things in it. But I was just searching on google while your app kept popping up and when I tried going back it kept sending me to the AppStore like 7-9 times like seriously. Your ads are out of control and it’s driving me insane. Are you guys happy now I downloaded this? I finally downloaded it and I’m never using it and I’ll huff leave it on my phone. This is ridiculous I know this is review is supposed to be on how good or bad the app works but the ads are on your apps so you are held responsible. Edit: ok I’m not even an adult yet and I know I sound childish but please control your ads. I accidentally ran into your ads while I was searching on the web. Now it’s to the point whatever I search a few minutes later your ad shows up and it brings me to the Apple store...
Affects my data service.
by FearlessFarless on 2019/05/08 00:28
I have an iPhone X. Renders my data service useless, whether I’m home, at work or wherever I’m at. I cannot depend on this app, I have no idea if this app even does what it says it does. I logged out and bam now I have internet. It got to the point where I was turning my phone off and back on every day trying to get my data/internet service to work, too often my VPN wouldn't even turn on. I decided to discontinue my subscription to this app after a year of having it. Frankly, I lost interest to contact support, Norton will have to fix this issue w/out my encouragement. I think this app might work best if you have a Wi Fi connection which I do not. I bought this because I have LifeLock, at least LifeLock works. I would renew my subscription if Norton could prove to me it has resolved this issue/s. I hope this app works for you.
Discriminated against after being deceived by false advertising
by truly disgusted victem! on 2019/12/29 17:05
Zero stars! I am trying to complete a survey where in several places it was clearly stated that there was no charge, that it was a free 7 day trial. I don’t have a credit card so I’m being discriminated against because of my social credit status! This is false advertising in an extremely blatant form. No free trial should require a $40 payment , not to mention, because of the fact that it is merely a software install, their should be no reason I can’t be granted the 7 day free trial, which Norton can easily disable internally after the seven days! Why am I being discriminated against over weather or not I can afford to get a credit card? I am simply requesting that you not restrict me because of my social status. It’s no different than a civil rights issue, and you cannot deny my civil rights.
Turns itself off and exposes your private data
by gryller77 on 2018/10/08 02:00
It turns itself off without warning, potentially exposing your data on unsecure wifi networks! A flaw that defeats the whole purpose of having a VPN app! It is actually worse than having no VPN at all, because it gives you a false sense of security, causing you to communicate info such as a credit card number on an unsecured network because you believe you are on VPN when in fact the program has turned itself off. Unbelievably shoddy product! I have been a user of the Norton virus software. Seeing their wifi “product”, I am having to re-assess this company’s overall quality control practices. How could a “reputable” company like Symantec put out such a flawed VPN program? And do I want to trust them with my virus protection either? I need to switch to a different vendor for both solutions.
Blocked emails and internet
by Nank18 on 2020/05/09 20:36
I have had Norton LifeLock since late Dec or early January. Few problems with my desktop computer. Many problems with my iPad and iPhone. iPhone became almost nonfunctional in many ways: blocked emails and internet. Unable to access technical support relating to COVID-19 virus. Waited on line for about an hour. I understand bad time for staffing. I finally did delete Norton mobile security and VPN from my IPhone and immediately gained access to my emails and internet. Really did not want to do it. They work well on my desktop and iPad. Any suggestions? Installed App again on my IPhone. Same problem. Blocked internet and email Again. Why just on IPhone? Would like protection by not inconvenience.
Not Impressed.
by berzerkprincess on 2020/03/20 13:51
This app is starting to appear suspicious. When I first downloaded it, it worked great and I was super excited. However, not a moment after, google search made me confirm that I wasn’t a “robot”, and the every day since the app disconnects itself and messes with my internet. Each time I turn on my phone—even from ‘sleep mode’—I have to reopen the app and let it start again. Even then, my internet works like crap (even worse than before) and the apps I use freak out because they think I’m, once again, a ‘robot’. I’m 99% sure the app, despite its claim, is tracking and storing my data, just by judging on how other apps and sites react. I will be deleting it shortly. It’s seriously a waste of time and effort. Not to mention, it’s shady and suspicious—which isn’t surprising, but disappointing nevertheless.
App isn’t reliable too expensive terrible support
by CWoody11 on 2020/04/06 21:25
I installed this app almost a year ago and recently revisited it to see if my previous issues were solved. They weren’t , this may not be solely Symantec’s problem but in a way it truly is. I’ve been a victim of Stalkerware for 2.5 years across multiple devices and platforms. Initially they em were all secured with Symantec. Anyway on this VPN, it constantly disconnects, like as I’m writing this revie , during important phone calls and the like without warning. So if you’re looking for a VPN to keep you secure online, look elsewhere as this companies entire product line is a huge security nightmare. I want a refund for a product that doesn’t work and a response team even during non pandemic times is worthless. Stay away it’s too expensive if it were free.
Bait and switch
by khi1 on 2019/09/20 19:07
My 1-year subscription is apparently only good for 1 device at a time. When I try to log in with another device it says “No Seat Available” and forces me to log out of the other device which is active. What a PAIN! Making matters worse, there is no way to change or upgrade my subscription to multiple devices. Why? I have tried all of the recommended steps on Norton’s website including sending an “invitation email” to to device I am trying to add and I am taken back to a screen that says “No Seat Available.” A möbius strip of frustration with no clear instructions from Norton. This leave only one way to get Norton VPN on several devices—set up multiple accounts/passwords at $29 per device. Certainly not doing that but will be cancelling the subscription when it expires.
Norton VPN
by Beautiful Filly on 2020/05/09 02:29
Couple of days it wasn’t on and I did lot of paying bills. So, now it’s not that hard I check my device that they are green and check is VPN. Most of the time it is on. Just take that extra moment to check VPN and all your devices. One morning my laptop was in “high risk”. Later everything better. I would recommend this to my parents. But, I am still an old teenagers due to the fact I have my own teenagers. I had my identity stolen and I look at the internet completely another way. Specially, find out that all the social media was the social media. Let’s just say....I didn’t like what they were doing with my personal information. Plus after getting hacked twice on my personal and once on my business. I went looking for security and protection. There are several items I haven’t gotten to. I will. This virus made everything crazy. If you want to feel secure, take away the taught someone is in your computer. Please contact Norton. My first name is Karena.
Not connecting to my home WiFi
by Bushbob69 on 2018/11/21 03:31
At first it seemed to connect fine. I have all Apple products. I would connect to my WiFi then go to use my iPhone or iPad and it would always say no internet connection, I would go back to settings and my WiFi says connected, then go back to what I was doing,ie; email, home security, Facebook or just regular internet on safari. I thought my WiFi or extenders were the problem, reset everything, but still issues of no internet connection. Then I went and deleted the vpn app from my iPad and it worked just fine, no issues. Took it off my iPhone 10Max and iPad Pro , internet connections were fine, everything works on all 3 devices without the vpn. So what can I check with the vpn app?
Inconsistent
by Eddie Starwolf on 2018/11/21 20:25
I expect better from Symantec, I expect a product that plays nicely with its brothers and sisters in the product line. I expect the VPN to start efficiently with each new router environment particularly on public WIFIs. It doesn’t, as I have had to uninstall and install it sometimes to make it work. If I’m going to pay for it, I don’t want to do that. Also I would like to add it to my current Norton subscription but only recently discovered that I have to do so on my main system instead of being able to use any of my portable systems. Highly inconvenient and worse, I had to go online to help me figure that out.
Slow!
by Bighanglow on 2020/05/03 23:37
I’ve been running a speed test on my home network with the VPN on and can’t get much more than 1mbps download speed. Without it turned on I can get over 30mbps. I’ve ran the test periodically with the same result. I deleted and then reinstalled the app and got the same result. A few days have passed and I’m getting better speed results lately. Love the idea of this security app, but it could use some fine tuning. ***update**** Seems they’ve made some improvements. I don’t have speed problems anymore. It could still be reducing speeds, but it’s not effecting my downloads and streaming. Because I haven’t been bothered, I have not checked the speeds to verify. If I had one suggestion it would be to get rid of CA as a IP location to stop all of the ridiculous everything causes cancer and will kill you anyway if it doesn’t ads while streaming. Great app and service, I’ll be renewing subscription again.
Norton VPN renewal through Apple Store
by 1849382746 on 2018/12/05 01:37
I have been using Norton VPN for IPAD for over year with no issues. I was recently billed for automatic renewal by Apple but this was not recognized by the app or Norton. Contacted Norton tech support and they could not fix the problem - I am getting the error message that license has expired even though I have been billed for renewal. I called Apple tech support and they could not fix the problem but supposedly they are refunding my subscription charge (I have not seen the credit yet). I tried everything numerous times including uninstalling and reinstalling the app. Even now that the subscription has been cancelled I cannot start from scratch to get a new subscription or 30 day free trial. Apparently I am locked out of the app for life and I will be subscribing to another VPN solution.
Reliable name reputation excellence
by MadMax1800 on 2017/08/23 18:35
Warning to all who are experiencing security breaches and hackers. I don't work for nor have I been paid by this company, and it's the best mobile protection I have encountered. I just wish it a phone scan app to identify and remove phony apps and emails that have already affected the phone. And no other company has that that feature either. I thought I was safe with my Mac or Apple products because of the close network and recently found out that's not the truth. Protect yourself iPhone usersand stick with the name you can trust other VPN apps could be now where themselves which happened me
Outstanding!!!
by TonyF56 on 2018/04/09 12:52
I work in IT and deal with security issues and data protection on a daily basis. With all of the identity security issues in the news I finally decided to ad a layer of protection to my personal devices and network. I’ve used Norton security at work and on my personal devices, but decide to add VPN. I had tried “free” VPN apps and services but pop up ads and time limits made them too much of a bother. Norton VPN is a great value and a trusted company. Totally recommend you spend a few bucks now to save a ton of headaches later. Wish I could give it more than 5 stars.
Bubble Burst
by HateThatHpnd on 2020/01/05 18:01
Thinking when the leader in security offered a VPN there was no way I could go wrong. I enrolled Friday. Securing My New Year (lol). Wrong. When my VPN is on I have no access on my phone to use the internet or open apps. Says I have them blocked. Fair enough. Thinking a simple call would be a resolution.... Here I am 12 reps, 6call drops! 4mistransfers, A promised call back that never happened and 4hrs later. A representative FINALLY showed mercy and got her boss to give her permission to cancel my service. And in all of this only 1 representative actually seemed like she actually cared that I was upset and wanted to cancel. She eventually sent me to the wrong place as well but... So. Hate I had to give A Star but at any rate ... For those of you lucky enough to be enjoying the service.... Lucky You.... Lucky You :(
Awesome
by dmv8487 on 2019/08/15 16:04
Ok, so I really like this app and the concept of the app BUT one reason why I won’t give it a 5 star is because I’m paying for this to be turned on and secure my VPN all day and I find it very annoying that I’m having to go into the app and turn it on constantly. If I turn it on, IT SHOULD STAY ON & only turn off if I manually turn it off, but why would I want to even turn it off if I want my phone to constantly be protected? So, for the programmers who have built this app, please fix this issue, I should not have to go into the app to turn it on every so often, if I turn it on it should stay on.
Works, but then it doesn’t...
by Cryptosporidium 138 on 2019/10/15 01:23
When it wants to work, this is a great app, but very frequently, it begins to not connect to the server in many country... Also, every video streaming service that I’ve tried recognizes this which discredits browsing the internet anonymously. On the computer, this service uses randomized IP addresses for each country, but on the phone, we’re only given one IP address per country... again, not good for browsing the internet anonymously. Norton needs to step up their game with their VPN services before being washed away by other competitors. The AD block doesn’t seem to work at all either or at least from what I’ve seen.
Utter trash.
by Chon Brey on 2018/09/11 15:11
I’ve tried being loyal to Norton for about a year now. Often times, I can’t connect to the VPN for days & even weeks at a time. I’ve been patient with technical difficulties because I know the VPN software is a new step for Norton. Clearly they haven’t had time to polish it up yet. But to be totally honest, most of the time it still won’t connect. This app can’t perform it’s only function (on both the iPhone & Mac version). Finally after not being able to connect all summer with no end in sight, I’m cancelling my subscription & cutting ties with this company. To be honest, I think they all belong under a circus tent. If you want to spend time & money waiting indefinitely for lousy service & an app that won’t do it’s job, I guess I’d recommend this app. If you want a VPN, don’t buy this app. I’ve waited & waited for this company to straighten this stuff out but they can’t seem to do anything right. The only fruit that I can see after a year is time wasted with customer service week after week and money wasted as well as stress & confusion. Norton’s website looks very polished & professional. But don’t be fooled, this service is absolute dog food.
Locks up my internet connection
by subtropical_ken on 2019/03/18 20:43
I installed the vpn app on my iPhone and iPad. When I started using one or the other in the morning, around 10 a.m. EDT or so (after a few hours of connection?), it completely disables my internet connection. I do not have vpn on my PC but it gets disabled on WiFi like the i’s. I have to turn off my router and modem (not sure and don’t care if both need to be) to get my internet back. Everything has been fine since I stopped using Norton vpn. I haven’t been able to try it on other WiFi connections but I upgraded to use when I travel infrequently. I tried to start vpn in Norton 360 on my pc (W7 pro.) but thankfully it doesn’t want to run. Fix this mess or get out of the vpn market. I am starting to wonder if those pcmatic ads are true ...
I Love this!
by StuckRama on 2017/09/19 22:34
Can’t understand why people don’t like this. I love it. I experiment with this all the time. I change the location settings all the time. Sometime I set the location to be in Austria or Australia or Germany. I get notifications from sites that I use to sign in again. After that, I get a warning that an attempt was made to sign in from whichever country I am supposed to be in. Shows the app is working perfectly!! Makes me feel a bit more secure. I am not a novice: I know how to evaluate apps. But, this one is useful to secure the WiFi.
It’s ok - but not prime time
by Colt45acp on 2017/11/20 02:51
I have been using this product for about a week on my iPhone 7 Plus the VPN does not seem stable. What’s really upsetting the only clue the vpn is down is that I get some kind of internet connection lost in whatever app I’m in. The vpn seems stable on my Mac mini. But the tray icon is not adequate to let you know it’s working. My iPad Pro 9.7 seems to work a little better. connection issues seem to have increased in frequency since iOS 11.1.2. That is my opinion but I have noticed more problems on both devices that have the most recent updates. All in All, I would not buy this product again. I purchased it so I could do my banking and credit card management while traveling. I’m confident that when it works, I’m getting safer browsing. However, the up and down nature of the product makes me feel unprotected. It would be nice if the vpn went down if the data streams would stop. I’d rather have an app crash, but sadly norton doesn’t have that feature.
Works very well
by iPhoneMarshe on 2020/04/26 00:41
I have been a very long term Norton user and have had Norton products on all of our computers and laptops for many years. I installed this app as part of my existing subscription to get Norton VPN on my iPhone and it works flawlessly. In addition, it connects very quickly and is completely unintrusive. I have not had a single issue with it. Therefore, it is getting 5 stars from me. I highly recommend it specially if you already have a subscription for your home computers which also covers this app.
Doesn’t switch off automatically
by ciran09 on 2020/01/10 04:03
First off, having a VPN has given me a greater sense of security, particularly when connecting to public WiFi, which I hate to do, due to their lack of encryption, generally speaking. I agree with another post tht the inability of the product to “shut-off” in a smart manner can be a pain, which happened to me when I got home to my private network. As a software engineer myself, I’d probably recommend a feature that would somehow detect networks, e.g. - secure or insecure and perhaps auto-connect when connected to insecure networks. Jst a thought.
Awful service!
by Nicholas Barter on 2018/12/21 02:22
The connection is never reliable. First of all, it takes me at minimum 5-10 minutes to connect to the VPN, and over an hour at worst. Being in China, it is critical that I have access to my Gmail and other important services. Even something as simple as checking my emails can be a total hassle; something that should take 2 seconds takes an hour or longer... That being said, even when I do get lucky enough to connect, the VPN usually drops after just 10 minutes! I expected more out of a reputable company like this. And after all this awful service is said and done, they have the audacity to ask you to give them $30 a year once the free trail expires! Seriously?! I wouldn’t pay a dime for this app!
Needs Work...
by George6225? on 2019/10/16 20:20
Conflicts with web sites that seem to think the traffic origination is hostile and will crash the connection or not connect at all. Constantly get request from a number of these websites to verify I am not a robot because of the server chosen by VPN to access the website of choice navigating to. It works well, but because of the many unsolved difficulties of the internet it creates more loss of time trying to connect than the value of the app. One can try turning it on when needed, but have found it will conflict with your desire unless a specific sequence is followed, definitely not a simplistic way of operating a VPN.
Horrible waste of money
by Sureboy1 on 2018/12/23 21:34
This might be the most problematic app I’ve ever purchased. It frequently prevents my WiFi from working. The blue circles just go around and around and once in a while the VPN will connect, but more frequently it won’t. If it doesn’t, my WiFi doesn’t work. Sometimes, I use “reset network settings” and re-enter my WiFi password. Once in a while that works to get the VPN and WiFi working together and sometimes it doesn’t. I have also tried turning off and on the WiFi. Again, sometimes this works and sometimes it doesn’t. I’m wondering if this promise of security is worth all of the time and frustration I’m putting in to this. There must be a better WiFi VPN that is more reliable and easier to use.
Rating Trends
0,0,376,0,59,19,25,6,0,0,532,32,0,647,31,33,29,0,0,1,95,167,9,39,44,59,13,72,6,25,34,16,38,21,20,17,13,21,0,103,24,54,46,62,45,47,52,38,64,87,74,73,90,80,35,59,94,22,70,44,76,66,51,47,80,142,178,133,146,55,241,315,260,213,0,129,229,152,72,110,123,154,113,123,133,143,124,128,86,128
All Versions
4.0
24,145 total
 5
13,181
 4
4,206
 3
1,491
 2
888
 1
4,379
Current Version (3.4.0)
4.0
23,595 total
 5
13,090
 4
4,174
 3
1,477
 2
856
 1
3,998
Version History
More...