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Norton secure vpn is a security app from a consumer brand trusted by millions of consumers. Protection for your device against cybercriminals, browse more anonymously, change your location, and helps block advertisers from tracking your online activities! Turn any public Wi-Fi into your personal hotspot! ► HELP PROTECT YOUR DEVICE FROM CYBERCRIMINALS When you connect to public Wi-Fi, cybercriminals may spy on your online activity and steal your sensitive information, like passwords and credit cards details. Norton secure vpn uses the same encryption technologies that leading banks use to help protect your data. ► BROWSE ANONYMOUSLY Mask your online activities and location with our no-log VPN. We don’t track or store your online activity, so even we don't know what you’re up to! ► CHANGE YOUR LOCATION Just change your virtual location so your IP address can’t be tracked! ► BLOCK AD TRACKERS ADVERTISERS’ TRACKING COOKIES We help block ad trackers by intercepting cookies and removing your identifying information. Websites will no longer be able to track you to deliver unsolicited ads at a later time. ► TURN PUBLIC WI-FI INTO PERSONAL HOTSPOT Turn any public Wi-Fi into your own secure virtual private network to help keep your personal information safe, and your online activities private. ------------------------------ The KRACK attack puts Wi-Fi connections at risk. Use Norton secure vpn to help encrypt the information you send and receive, for protection against this new threat. With Norton secure vpn, you can pay bills at the airport or check emails at a café without worrying about cybercriminals stealing your passwords or monitoring your online activity. Going online in public just got better. Get Norton secure vpn and go online in public, more securely and privately. ------------------------------ ► SUBSCRIPTION DETAILS • Norton secure vpn Subscription: Provides more secure connectivity for your mobile device. • 7-day trial requires activation of annual subscription. • Payment will be charged to iTunes Account at confirmation of purchase. • Subscription will renew automatically at the end of the subscription term unless canceled. Cancel in your iTunes account before end of trial to avoid payment. • Account will be charged for renewal within 24-hours prior to the end of the current period. • You can manage your subscriptions and automatic renewal may be turned off by going to your Account Settings after purchase. • Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription. • Annual subscription is for one device only. --------------------------------------------- For feedback and suggestions, visit the support forum: http://www.norton.com/wifi_support For a detailed list of features, visit: http://us.norton.com/wi-fi-privacy PRIVACY POLICY NortonLifeLock respects your privacy and promises to safeguard your personal data. For more information: https://www.nortonlifelock.com/privacy/gps-english --------------------------------------------- •Start your 7-day trial* to help protect your Wi-Fi connections now! *7-day trial requires activation of annual subscription. Cancel in your iTunes account before end of trial to avoid payment. More details below.
Angel
by Cano@Michigan on 2021/01/15 12:20
Extremely impressed with the Ad blocking and VPN that protects my data and privacy! Covers the Dark Web and has Cloud backups and parental controls. The only hiccup is that Intermittently logs me off. What I like it’s always connected in settings; but, It is asking for me to login and setup of the application followed by the question ‘if I am enjoying the VPN’. Please correct and or advise accordingly.
Easy
by n777bf on 2021/01/15 12:13
Easy to set-up, automatic
Not for me
by Breezay0502 on 2021/01/15 07:32
Hate it. It’s slowed my phone down and won’t let me into some websites I normally go to. Kicks me offline and freezes things up. Not interested thanks. Now how do I get rid of it so it doesn’t charge my account?
Worry free, secure internet use!
by Tahawas on 2021/01/15 06:33
I finally feel safe using my phone on public Wifi and at home. The modest expense is well worth the peace of mind.
AZ user
by UserSV on 2021/01/15 04:34
It is too slow and often doesn’t find a server to connect.
VPN
by Charles DHR on 2021/01/15 03:12
Feeling secure!
Kinda
by Skullfire2099 on 2021/01/15 03:03
Its kind of okay does not work on with other sites though.
Review
by wayneprchr on 2021/01/15 02:59
Does a fantastic job.
Customer
by piechamp on 2021/01/15 02:40
Very satisfied.
Bearworf
by bearworf on 2021/01/15 01:45
Haven’t used yet
steve butland
by dadbutland on 2021/01/15 00:53
Slows down access. 3-4th time I’ve had to reload it.
Awesome
by Beleiver 2011 on 2021/01/15 00:19
Very secure
I absolutely love Norton VPN.
by INSTAGRAM please change on 2021/01/14 23:47
Norton 360 is here!!!! Plus they have the best customer service. And we use Norton for all of our security needs.
No
by saf egg fbfbfhr on 2021/01/14 23:22
Y
Decent
by ipapamore5B on 2021/01/14 22:40
It’s not always on and it doesn’t notify you. I like that I’m paying for only one device and can use Apple store to pay. It’s not easy to select your server. Updated review 01/14/21: Big tech is censoring or maybe I’m delusional. Get this app. When it loses the connection, it delays signal and I quickly reconnect it.
Great
by dantpipe on 2021/01/14 22:24
Great
Secure VPN
by frannysmom on 2021/01/14 22:00
I think it’s wonderful to have security !
VPN
by Fejswol on 2021/01/14 21:56
It seems to prevent access to known good web sites
Very Profitable Network
by RicksterNth on 2021/01/14 19:34
I have had attempts of identity theft which was stopped by VPN Life Lock and with my Banks alert, I can have peace of mind. I highly recommend Norton’s Service as technology increases in our ever changing world.
Secure VPN
by Woke up for nothing on 2021/01/14 19:31
Great so far
Norton VPN is GREAT!
by Leopold Martinus on 2021/01/14 19:16
Peace of mind in the internet is priceless...Thank you Norton!!
Secure
by mystescape on 2021/01/14 19:10
Love the feeling of security I get knowing VPN is protecting me.
Roy Lester
by hondoLane2160 on 2021/01/14 17:53
I really like having the VPN and knowing my information is secure .
Great when it works!
by Woodpa2 on 2021/01/14 17:42
It kicks me off most of the time and most sites won’t let you on because of it.
VPN
by christmas frames on 2021/01/14 17:37
I do like this in my I phone. I do wish it would stay connected on my laptop once it is turned off.
Stats
by Babs2tx on 2021/01/14 17:37
Great for this app and care Norton has for its customers
Easy Installation
by gymeeboy on 2021/01/14 17:25
We look forward to having our information secured. Highly recommended.
Safe
by Angel Heart <j> on 2021/01/14 16:33
I feel safe and secure with Norton and LifeLock. So happy they have a family plan.
The best
by dreadpink on 2021/01/14 16:11
Always used Norton products!
Upsell upsell
by jimmyphilp on 2021/01/14 15:59
Too much advertisement trying to sell all the time
VPN review
by Pattycee on 2021/01/14 15:30
I feel better having this because my phone is protected.
WAY TO GO NORTON 360”
by JEANNA-POO on 2021/01/14 15:01
ENJOYING MY VPN SECURITY CONNECTION.
Nord VPN
by ten75 on 2021/01/14 13:20
Sometimes it’s not working when I check it. Has to find server?
Norton VPN
by rxprofessor on 2021/01/14 12:16
A great app!
Feel Safe
by FLAlife on 2021/01/14 11:46
Feel safer in public when using Norton VPN.
Excellent but.....
by Sweetlove391 on 2021/01/14 09:23
The only problem I have is not being able to use some apps and services bc they have some type of software that detects the use of a VPN. I have to turn the VPN off to use them or no longer use the services. Examples are Papa John’s Pizza, some feature of my banking app, some websites, etc. Having to turn it off defeats the purpose of having one entirely.
Rates truly enjoy the security of the safety! Love it!
by whochar on 2021/01/14 06:25
I love the app with the exception going into unprotected mode without my knowledge.
Sugarpapi42069
by sugarpapi42069 on 2021/01/14 04:52
Nice
Good app.
by gracethatkeepsongiving on 2021/01/14 04:36
Make me less anxious
review
by 27 v on 2021/01/14 02:36
I really appreciate Norton and I will continue to use it thank you for the wonderfulService
Easy VPN
by Bigkidca on 2021/01/14 02:25
Ease of use
Additional Protection
by Branko_Stevanovic on 2021/01/14 02:13
Thanks for additional protection.
Reception
by The Trusted Truth on 2021/01/14 01:53
Often times does not connect. Getting more user friendly is the reason for raising the rating.
VPN
by dexsksme on 2021/01/14 01:43
It works fine but doesn’t always connect like it should. And now periodically I have to sign in again and allow it to be used. It is getting annoying. I am not sure it is protecting my iphone.
VPN
by concert 65 on 2021/01/14 01:35
I had trouble since I do not do technology but I followed instructions and glad I have VPN
Now!!! It’s working
by Starseed60 on 2021/01/14 01:28
This is what a VPN MUST DO. 01/13/2021 VPN continues to disconnect while online. Something is not correctly set. 12/6/2020 Updated software review pending 10:10 AM.
Not happy
by amszal on 2021/01/13 23:20
This VPN keeps holding back my emails and keeps asking me to sign in and still tells me its wrong but than it turns on by itself. I liked the old version.
Reliable and efficient
by Dingbat2017 on 2021/01/13 23:15
Works like a charm
Norton 360
by jimmyposso on 2021/01/13 23:11
It’s a must have for a software with world class and the features are professional! Stay with this!!
Norton
by ghetto communication on 2021/01/13 23:04
Good so far.
Grpallen
by grpall on 2021/01/13 22:53
Great and reassuring
Rating
by dhairston62 on 2021/01/13 22:35
I really like that I can be secured.
Great job
by teacherjen81271 on 2021/01/13 22:15
Thanks
Great Coverage
by TAGIT on 2021/01/13 22:01
I feel totally protected!
Thoughts from an average guy!!!
by Retired, on 2021/01/13 21:59
Whole process is too complicated!!! Simplify!!!
Outstanding!
by Spiritrunr on 2021/01/13 20:19
We lost our Virus protection service through Xfinity, so decided to purchase this product through Norton. My wife and I could not be happier with the service and reliability of the Norton! Enjoy!
Norton
by becorr on 2021/01/13 20:05
I love the security that I have with Norton security
VPN
by JoTennisGirl on 2021/01/13 20:00
So glad I have this! Love the security
Brand New User
by aMpH0t3Ric on 2021/01/13 19:49
I’m a fresh noob here but so far everything is going according to plan, I’m very happy thus far. I’ll make an update for this post after I’ve fired some more time in!
Great
by Cooladelic on 2021/01/13 19:33
Although I can’t tell if it’s working or not. It’s a type of blanket.
Love the service, I feel safer using the app
by Kenbo2 on 2021/01/13 19:05
Love the service, I feel safer using the spp
The worse for dropping
by azenhta on 2021/01/13 18:46
This is the worse app!!
OMSTHINKTANK
by OMSThinkTank on 2021/01/13 18:38
Very easy to use.
App. Jami Lin
by Jami Lin on 2021/01/13 18:34
So far so good
Ms K
by Ekashub on 2021/01/13 17:18
I can’t make appointments on the phone anymore and something has interfered with my Safari so I need to get phone checked out since I have this
Robert W.
by biggdogg67 on 2021/01/13 16:53
I am very pleased with VPN! My only question is is there a way to turn it on and keep it on without having to go back and turn it back on over and over?
Peace of mind
by Chases mum on 2021/01/13 16:24
I feel so secure knowing that I have VPN. I can surf, conduct my banking, and make purchases with the confidence of privacy.
Easy to use and secure
by samurai wildcat on 2021/01/13 16:08
Very simple use and keeps your online browsing safe from marketers/ trackers.
VPN secured
by theyallcantbetaken on 2021/01/13 14:43
Thank you
Norton App
by oakle-doakle on 2021/01/13 14:22
I enjoy having the confidence of protection for my devices.
Secure VPN
by Heffa75 on 2021/01/13 13:42
I am really enjoying it
Can’t find me!
by Baba booey 7499 on 2021/01/13 13:19
Thanks Norton!
Norton VPN
by alfie45702 on 2021/01/13 11:58
Great app
Why do I have to sign in all the time??
by DoBetter49 on 2021/01/13 11:10
To have to sign in every day or several times a day to VPN is annoying and should be set up so it does this by itself. Often having errors connecting to the server resulting in no VPN...
App turns off
by biggrasscutter on 2021/01/13 07:31
Why does app turn off, VPN should stay on
Would be good except it won’t stay connected
by waterboy4thewin on 2021/01/13 04:18
It won’t stay connected on my phone. I loose VPN coverage every couple minutes or every time the screen is locked. As for my laptop, it doesn’t automatically connect so anytime my computer goes to sleep and I wake it back up or restart it, i have to restart the VPN connection or I will be using the regular wifi. Very annoying when you look up and realize you haven’t been connected the entire time you thought you were.
Great
by rarbastid429 on 2021/01/13 04:10
Feel secure
Glitches after glitches
by Julio27063 on 2021/01/13 04:08
This app needs some drastic changes to its script. Almost every time I want to use it I need to set airplane mode in order to reset it.
VPN is very frustrating!
by prezmez on 2021/01/13 01:29
I think it’s so secure that it doesn’t let me do anything!
Secure VPN
by Munchman55 on 2021/01/13 01:23
Satisfied completely, returning customer. Thank you.
Year trial
by thatporter on 2021/01/13 01:10
Never even signed up for this that I know off but apparently I paid for a year last feb so now illl pay 39 bucks for a month of it. Maybe it’s on me but still not favorable
Norton VPN & 360 conflict
by Sun of Will on 2021/01/13 00:50
I enjoy the app. Sometimes it conflicts with the Life Lock (stand alone) app and I, as consumer, am unaware if the Norton 360 provides the same level of protection as this app displays.
Good app
by funmeme57 on 2021/01/13 00:50
Gives a better layer of security.
VPN
by Golfsleepmaster on 2021/01/13 00:37
I have no idea how it works, but I am forever grateful that it does. No issues whatsoever.
GerryDP
by GerryDP on 2021/01/12 23:23
Great
Great App
by Ohmc on 2021/01/12 22:58
I’m assuming it’s doing all the stuff to block bad guys. It’s easy to use and I feel secure.
Great VPN!
by defender89 on 2021/01/12 22:42
This is so user friendly and completely logical! Norton makes great products and this is certainly one of them! Norton is the best!
Feel more secure
by AnnieOK52 on 2021/01/12 22:32
With people locked in. More and More fools think it is funny to try and mess with other people’s lives and information. VPN is added security for blocking attempts mess up my info.
Poor quality
by Christopher S.. on 2021/01/12 22:09
Takes forever to connect even on my 940Mbps fiber connection with &gt;10ms ping, app fails to connect sometimes, app signs me out randomly or when I move the tile, vpn is super slow at times, vpn switch in iPhone settings does not initiate a connection.
There’s some things to consider js
by shfkfja on 2021/01/12 21:02
So overall I like the brand Norton, so once I got a new pc I decided to give “norton for gamers” a go and really can’t complain too much because I got it for $30 for the entire year of 2021. Now with that said there’s still some significant issues, seeing as this is the vpn review I’ll keep it on topic with that specifically. The issue that I have noticed with the vpn is certain websites (like twitter) for instance won’t load properly and some online apps that I play, also won’t be able to connect. Now call me crazy but half the reason I wanted the VPN was because one of my online games has had issues in the past and some players lost their accounts as a result. A vpn that I can’t have on consistently is useless imo and I’ll probably be looking into express VPN for my VPN needs.
Beast
by nicolaerazoo44 on 2021/01/12 20:37
5 stars
Awesome
by Preacherskid60 on 2021/01/12 20:17
Just glad to be protected!! Thanks Norton!!
Awesome
by Mangus Coloradas on 2021/01/12 20:00
So tired of being tracked and bombarded with adds, of which I have little to no interest! Thank you Norton 360
So Easy to Install
by Jim Polk on 2021/01/12 19:52
The app was part of the 360 Norton Deluxe I just bought and what a bargain. Super easy to install on my iPhone.
Time after time.....difficulty connecting to server
by sonofelvis on 2021/01/12 19:34
Not only does the problem in the title happen, but when a connection is made the connection goes away between sessions on my IPAD. It is a very frustrating app.
Circles within Circles
by akasteveii on 2021/01/12 18:12
Sign in, click item, must sign in again, repeat until ... sign in requires pin from... NEED NORTON HATE NORTON
No hassle VPN
by Benpie on 2021/01/12 17:47
Love this app. Easy to use and gives me some peace of mind knowing my data is protected.
Great protection
by Mason Group Fitness on 2021/01/12 17:34
It’s nice to know I am protected
Norton VPN
by Geri Seigler on 2021/01/12 17:01
Enjoy and trust Norton products including VPN for many years now
Connectovity issues on ios version
by kaodvlav on 2020/08/09 04:45
Hey, I love norton and Symantec, I use their products on my pc including norton secure vpn and have been a paying member for years. As I said I I use norton secure vpn on my pc and have no problems but on the ios version I have some connectivity issues, its sometimes a bit slow but the biggest problem is that whenever I open my phone for the first few seconds it disconnects from the wifi and I dont have internet, What I do is close the app that im using and go back to the homescreen for a few seconds and it will fix itself but its a bit annoying opening instagram and having no connection and having to close the app and wait for 5 seconds for the internet and vpn to start working. I know its the vpn and not my home wifi because I have done some tests and this doesnt happen with other VPNs. Its not a huge issue but I would love to get it fixed.
Norton Lifelock 360
by bleezaboole on 2020/12/11 01:39
I have used Norton for a while and have found it to be a stellar experience. In the near past I have had an issue with my service when I tried to upgrade to Lifelock 360 deluxe using a special promo that apparently held no water because it didn’t go through as advertised. I recently purchased a what I thought was the plan I tried to upgrade to through the promo, and there was a a problem installing it, and was informed I would be notified when the problem was resolved. I got no notifications so I initiated a chat with a “fix it agent” &lt;( my terminology), who was extremely helpful with the problem I was/am having. My questions were somewhat answered, and some of the problems were rectified although I still have questions that need to be addressed. Altogether and all things considered this is a great service, and I am very satisfied with the security Norton has to offer. I’m sure the remainder of my issues will be ironed out to everyones satisfaction, and I intend to continue my subscription with Norton. The agent who assisted me was extremely helpful in doing everything possible to insure my satisfaction. I recommend Norton to anyone seeking computer security. They are the number 1 choice and I will continue to have trust in Norton 360 in the future. Arun is a tech who finally got the problems I had straightened out. He is an asset to Norton.
Better than most
by kidztested on 2019/10/06 21:07
I’ve tried several VPN’s and this one like most will disguise your IP and block trackers but it also switches on independently meaning I turn it off it turns itself on, I turn it off it turns itself on - and so it goes unless you block its access. If it was auto protecting because it felt your Internet access was unsafe that would be one thing - but that isn’t the case. It can, I assume unintentionally, interfere with cellular data when wireless internet is not available and there is a large amount of pages that won’t display not because there blocked by the VPN but because there denying access due to the way the IP was masked and the “signal” as it were was routed. For example when accessing Google with the VPN on you might have to make several attempts to establish that connection and use Google. I don’t know if they have corrected this with the new update or this is simply inherent in all VPN’s only time will tell as tech improves. Oh and it is rumored that although - and I actually I like Norton - your personal history etc. is masked/hid Norton itself can ultimately track it - but that’s only if you believe some of the guys working in Military Intelligence- and no that’s not an oxymoron. So if you have to have one form or another of big brother watching I guess I don’t mind Norton. Ok got to go 5G is on the way and pervasive AI is right behind it - so to all a good night
Needs work
by 2004-2013Corvette on 2017/09/18 03:05
I was asked if I wanted to update my dissatisfaction with is product. I thought why not, sense the programmers had there chance to correct all problems. Maybe I should reevaluate this for them. So I did! I tried to turn it on, and it did turn on, it hung up after about an hour but it did get nearly a full hour of operation before it took a dump. This product needs someone to test it before they release it...still garbage! This app needs a lot of work. The only thing really consistent with it is that it consistently locks up. It not only the app, the same problem exists in the Norton WIFI program for you PC. They both stink! Somebody needs to have a chance to excel at another vocation because programming doesn&#39;t seem to be their forte and I&#39;m sure they are getting paid an exorbitant amount of money to produce this garbage. The one nice thing is that you can turn it off...thank god for that one! This app seems to work better but still has issues when launching certain apps. I know HBO Now has a problem downloading data when the VPN is on. Also Hospital apps don&#39;t work and pandora has issues. Why these programmers can&#39;t fix it is unknown. You would think they would of had enough time even coming to work at 930 and leaving at 1pm and going on vacation every 3rd day.
Norton Never Let’s Me Down.
by Jbug1214 on 2021/01/09 11:38
I have been with Norton for almost 15 years and I have NEVER EVER had any problems with them. In fact when I first got my first pc, I went on all kinds of bad sites and ended up with a Trojan virus that had me so worried about all of my work, school work, and pictures. Obviously I didn’t have or know about viruses and protection but I was about to get a crash course in it, so I thought. When a friend told me about Norton, I called them and at that very moment the crash course had vanished and I was put at ease with whoever it was that was on the phone with me. The gentleman was kind and patient. He calmed me immediately with how patient he was and how willing he was to help. After we discussed how they do business, I was sold and the rest is history! 😁 OH! And, I have only needed to contact them 2 times to help with a virus. Their protection really does work and that means a lot in today’s age. Thanks for reading y’all, I hope this helps. Sincerely, The Messy One
Doesn’t work, limits phone usability
by mslinscott on 2018/10/14 16:53
This app is a giant pain in the neck. It does not maintain a VPN connection on my iPhone 8, so I have to try to reconnect EACH time I want to use my phone, whether I’m in a WiFi zone or just using cellular data. Reconnecting can take 2, 5, 7, or endless attempts, sometimes not connecting at all. Without connecting, I can’t use my map app, my weather doesn’t refresh, and so on. This makes my phone usability total garbage. For instance, yesterday I got caught in a construction zone and needed a quick detour. I tried to open my map app and it couldn’t refresh with my location until the VPN connected. I tried to connect over and over, but it didn’t work and I couldn’t get a route. This has been happening the entire first month of my subscription, although the app worked much better during the trial period. I do not recommend this app. I really love the idea of a VPN, particularly when I’m using a public WiFi, but being required to wait a few minutes or more each time I lift my phone to use it in my own home or when I’m out on the road is a huge headache. I wish I would have cancelled before I got trapped in a full year’s subscription.
Best VPN ever made
by Shopify Life! on 2020/09/07 23:10
This VPN is the fastest and most accurate VPN ever created for the public. Phones and devices are entirely hidden and can not be located by any source known to man. My phone has twice the speed, twice the ability to find internet search criteria with zero interference from ad companies, carrier services, phone maker or any other party from any source. No other VPN can even claim to compete or offer the protection given here. Simply Amazing that a VPN has broken the barriers that all news media, social media, marketers, phone companies and manufactures said will never be accomplished in this lifetime! Well, they are all wrong!!! Do not look any farther. This is the VPN that your wanting. I was not paid and have zero “ZERO” connection to any person or persons with offers or self gain to write this review. I am not a professional review personnel and have zero affiliation with any company that is connected to any source traceable not any Avenue- Period!!!
VPN Configurations Problem
by 69Brothers71 on 2019/09/06 03:43
Downloaded the app maybe around six months ago. Worked great and was speedy in the beginning. After sometime it began to slow down my updates. Also, it used to two two locations with Japan and Singapore. Now it only gives the Singapore location. Suddenly, within the last month, the app won’t turn on and wants me to allow VPN Configurations. I allow it but it does nothing but gives me an error and won’t turn back on. I contacted tech support who really tried to help but couldn’t. Seems like their only solution (one I did before I contacted them) was to delete the app, restart my iPhone, then reinstall the app. Doesn’t work no how many times you do it. So now I have a VPN app that I paid for and doesn’t work. I want to give this app 5 stars from the beginning but with the slowing down of updates, only one location, and now inoperable, I give it three stars in the hope that somehow they’ll fix the issue. I reside in South Korea.
Review of VPN
by Miss Codie on 2021/01/07 01:35
I like having the security on my phone. However, with the Internet, text and/or email. When l received an email, on Internet and/or received a text, thenclick on link. I have a clear screen due to VPN security. I have to turn off VPN, if l really need read a text link, email or order item from major department store like Macy’s on Internet. I can not understand why major department stores would not be secure. Plus, if something is unsecured I have to VPN and turn it off. Then to settings in my phone and change WiFi to Xfinity/Comcast enter my password to connect to WiFi. VPN considers Xfinity/Comcast is unsecured and we pay for this service too. There has to be an easier and safe way to handle this matter? If you have response, I would like to hear it and learn to deal with the issue. Thank you, Doreen
Just don’t even bother to download it
by User user 321 on 2018/06/21 04:28
Yo so at first I was going to download this because I got a message saying I have 2 viruses from visiting “adult websites” and lets keep in mind I’m a young teen just trying to play my lemon game which is really fun so I looked up cheats for it you know. Cause I couldn’t get passed this one level so when I opened safari and looked up cheats and clicked the website the dumb notification came up. I’m the only person who uses this devise so there’s no way in the world that there’s adult websites on it. I’ve seen other people with the same complaint and the company just says something stupid about how it’s a 3rd party seller and all but if this was an actual legit great working app then they would have taken down the scam by now. So dont even try to blame the 3rd party seller. Plus it’s takes all of your money if you put your credit card number in. I’ve seen a bunch of people say that too! I personally think apple should remove it from the App Store! But if you want your money stolen and to be scammed then this is the app for you!!!
Slowness has been addressed
by SaxMan_99 on 2019/06/07 02:53
Update There have been two updates since my original post. The updates have corrected the slowness issue as I am now getting in the neighborhood of 200 Mbps consistently which is acceptable for going through the VPN. Original Post Using a VPN I would expect to take a small hit with my speed. However, I never would have imagined how much my speed would be impacted. I can do a speed test while on my home WiFi without the VPN and get 250+ Mbps consistently. When I turn on the VPN my speed drops to at most 50Mbps! It does not matter what region I select the VPN to connect to. This is unacceptable as I cannot justify paying for such a performance degradation. I have been a Norton customer for many years, but unless this is addressed I will be canceling my Norton VPN subscription.
Functional, but has its quirks
by ShowMeHackerDan on 2018/12/03 05:25
I’ve only been using it a couple days, and for the most part it seems pretty reliable. Sometimes it drops the VPN connection after establishing and initial connection, but it usually recovers. I’m not sure if this is a problem with the app or the WiFi network I’m connecting to. After installing the app, for reasons unknown, I could never connect to a server after accepting the terms and conditions. This went on for several hours even though I could access several other Norton sites. For whatever reason it finally started working. I was about to give up on it and try another app. One minor annoyance that should be an easy enhancement would be to support landscape mode. This is especially needed for iPad users as it makes multitasking more cumbersome without it. The application stays in portrait mode even when the device is oriented in landscape mode.
VPN
by Pbracingmom on 2020/09/18 03:21
It was Working Great when I first got the VPN Now, overtime it has Continued to kick me off &amp; shut down on me which in-turn drops me out of any app that I’m in or progress that I’ve obtained.. Very frustrating when your trying to take care of business things &amp; on a timeline of production at times for processing of thing’s unfortunately it doesn’t help either when I’m paying high dollar 💵 $ for the the App &amp; I should be receiving it free because it comes with my Internet Service Provider ( They Are/have a Collaboration) together &amp; I’ve discussed the issue multiple times with them, though figured, Well maybe Since I’m Paying for it instead of getting it free ( which I actually Do pay $ through my internet service anyway, that’s why you pay a larger cost for this feature) but it hasn’t helped or Made a Difference!! Still Doesn’t Work 75% of the Time .. Not Happy.. Please try &amp; Fix this ASAP or I’ll have to choose to take my business Elsewhere!! Thank You Kindly In Advance!!
A tad frustrated with ability to control the app
by WazeSir on 2019/01/22 22:14
I have been a fan and huge supporter of Norton products, for many years. I have even used this app (through all its iterations) in other countries, and highly recommend it for such use. HOWEVER, the app should allow SOME control over whether to turn it on or off. Switching the button to “off” in iPhone settings does absolutely nothing. The app will continually try to ignore the request to turn it off. Why would someone want to turn off the app? Because at certain times, one would like to show his/her true location (some apps require location, and while using those, I do not want to show my location as elsewhere in the country). At other times, since my home is not within WiFi range of anyone else, I would like to decide whether to run the app, not be given no other option, with the (very) persistent “ON.” If Norton fixes this flaw, I will certainly improve my rating of their app.
Junk
by TheRealHamBome on 2020/06/10 18:42
Since there has been no response from product support to the ongoing issue (other than the first one to this review which was no doubt a bot), today I switched my PC to McAfee and VPN to ExpressVPN. Goodbye and good riddance. The developer responded to the review in the App Store. I followed their instructions and there has been no response in over a week. It makes me think that the robotic response to critical reviews is for show only. As I said in my original review, I tried a few times to get Norton to respond before putting the review in the App Store. Proceed with caution. This app is junk. I converted from another VPN app (which worked fine) because this one is part of the bundle on my PC. I am sorry I did that. Norton VPN frequently disconnects. Incredibly frustrating when it does that when I’m in the middle of working on something and then work is lost. I have shared the behavior with Norton multiple times over the course of months and there is no response. Glad to take my money. Not helpful in addressing the issues.
STOLE MY MONEY
by Dayna.rodri on 2017/10/16 23:42
Downloaded this app and didn&#39;t do it for me. Closed my account and deleted the app. Surprise surprise, wells later they charged $32 from my debit card. I called Apple because I was confused why I was charged. They told me it was the app the be that had charged a membership fee, it was so hard to find a phone number for Norton! Turns out they do not have Customer Service..? No wonder why! I had to call technical support, asked to be directed to someone else for some customer service. He was rude and asked if he could know what I was calling about, I explained and he&#39;s telling me to call Apple, that they do not have an app for iPhones... what? I explained I already spoke to them and that I needed to talk to someone from Norton because I did not approved that transaction. He just stayed quite. I asked for a phone number amor be transfer and he told me NO. I wouldn&#39;t trust this app if I was you. Not even to see if it works for you. Because if it doesn&#39;t, they are gonna charge you anyways for trying the thing out! Good luck!
Happy with norton
by #10fishhawk on 2020/11/08 01:56
I have had norton before and loved it and glad I have it again. The only issue I have with it from time to time for some reason it turns off apparently by its self, then this last time I had to sign in twice as it didn’t seem to recognize my password. Other then that it I like having norton by my side. That was then now in late October my norton security has added a privacy icon and icon for vpn also now in norton security, these new icons have not been there from the initial subscription only recently. My vpn app tells me it’s on but up in the upper right corner at the battery &amp; signal bar never displays the vpn on icon in that area anymore even when I run the app I have no upper right icon Is norton slipping? Or changing the apps around with out letting me know?
Best VPN ever. Just Needs More Security Features
by Magician/Wizard/Witch on 2020/12/30 17:51
I Love This App Because It Give Me Full Privacy Online And On The Web. Also I Like Because On One Of The Websites Said. If You Make Any Edits. You IP Address Will Be Publicity Visible To everybody. But No. They Don’t Need To Know My IP Or Where I Live. The Website Collects My VPN’s Fake IP Address And Location. And Not My Real IP And Location. It Also Gives Me A Fake Location So If Anybody What To Know Where I Live. They Don’t. They Get Sent To The VPN’s Fake Location. I Also Like It Because It Blocks Ad Trackers And Speeds Up My Internet And Save Data. Also I Browse The Internet Anonymously And Nobody Know Where I Live, My Real IP Address, My Name, Who I Am, What Do I Look Like, My Personal Data Or Information, What I’m Doing, And Much More. It Need More Security Features. Like Block Analysis And Social Trackers
Works better for me than Nord VPN
by DylanWadleigh on 2020/09/28 02:55
Four stars because, overall, the app does what it’s supposed to do. It’s been more reliable for me than Nord VPN. However, the set up experience was awkward for me, and in the end, my original account had to be superseded to get it working. I had a subscription before for Norton 360, but due to limited seats for devices on that plan I had to bump off my Mac so I could use Norton Secure VPN on my phone. Then, after bumping off the Mac I could no longer use the seat for my phone—despite that being the reason for bumping off the Mac in the first place. I had login issues several times on the Mac and my iPhone afterwards with both the original email and my back up email but eventually it worked. I decided to purchase 360 deluxe, and now, I can use Norton Secure VPN on all my devices.
Awful VPN
by CSD-83 on 2018/11/22 17:35
I wish there was a way to give 0 stars. This is the worst VPN guaranteed on the market. Why? If any other VPN connects it is automatically better than this one. I really tried using this. I’m in Africa and a VPN is a must. But I have spent literally 45 minutes trying to get this to connect to any server and it fails every time. Doesn’t connect. I close the app out, pull it back up try again and nothing. This is nothing but a scam. Do yourself a favor and absolutely do not buy this app. If you want a way to waste time and be aggravated trying to get this app to connect then maybe this is for you! If you are like every other human being in the world and just want the app to work like it says it will, don’t get it. It doesn’t work. Biggest waste of money in my opinion. Never connects. And on the rare. And I mean RARE occasion it does (maybe once every few days) make sure to not close your phone or the VPN will shut off as well. Allow me to give you some other things that are better to spend your money on. 1) Paying for a fishing trip to the Dead Sea where there are no fish 2) Paying for a sky diving trip and not being provided a parachute. 3) Paying for the experience of using a fork to eat soup. 4) Paying for a new water bottle that has a hole in it. Any one of those purchases would be better than this garbage app. Do yourself a favor and don’t waste your time or money on this.
Not bad. Better than Kaspersky.
by Blstrn on 2017/10/03 13:14
I dumped Kaspersky Total Security 2018 for Norton because it had the same features. So far, I have not had a problem with either the Windows 10 X64 program nor any iOS programs for the internet security. That makes me happy. The only thing I would discuss is that the password program doesn’t always do what you ask or completely ignores when you enter in new information. There is sync option and I assume it automatic upon login but not sure. Otherwise, this has not been a problem like the last program. The last thing is, (I know the answer, this is rhetorical) why in the hell can we not US based customer service. Culturally, we understand our problems and needs better than xxxxxxistan, Phillipines, India, where ever I end up.
Not Sure
by SteveARosa on 2020/09/29 00:54
Frankly I’m not sure whether or not I need those or not but since it comes along free with Nortons Security how do you said it might as well go ahead and use it with my Wi-Fi system. As I was told by a retired Computer programmer, it’s more useful when you have a business account that’s 80 and you’re traveling way from your office itWould be wise to have this. However from the normal home owner and their normal Wi-Fi, it doesn’t hurt anything but it probably doesn’t do much either. As long as you have a good virus protector as your main reason for purchasing Norton in the first place, the VPN is enclosed FREE so why not have it just as use the free password saver. No I don’t want the password saver as I have two already and ones enough.
This has problems...
by Turbocouch on 2017/10/26 01:18
I’ve been using this for about a week. Once this is installed on my iPad Pro 12.9: Using my SlingBox is not possible with my iPad mirroring to my Apple TV. It worked flawlessly before. Trying to use the FiOS mobile app, at home connected to my Fios router, it cannot find the set top box. It will not allow me to turn off the VPN and remain connected. Lately it just keeps turning itself back on, after I turn it off. Even when I can get it turned off, I have no internet connectivity both with the WiFi AND Cellular service. When I turn this software off, it should stay off until I turn it back on. It should not interfere with my internet connection when I turn it off! I have to uninstall the app to get my internet back. I’ve done this three times when I really need the connection and it would not let me get to the internet. As soon as I uninstall it, my FiOS app works fine. I am in my own house and I can’t turn it off. This should be fixed. I am a paying subscriber for other Norton products, and I just signed up to pay for this. Please get on these problems quickly. I was trying to get directions using google maps on my phone, and the VPN was preventing getting the directions. I deleted the app, and the directions came through immediately.
Inconsistent
by Eddie Starwolf on 2018/11/21 20:25
I expect better from Symantec, I expect a product that plays nicely with its brothers and sisters in the product line. I expect the VPN to start efficiently with each new router environment particularly on public WIFIs. It doesn’t, as I have had to uninstall and install it sometimes to make it work. If I’m going to pay for it, I don’t want to do that. Also I would like to add it to my current Norton subscription but only recently discovered that I have to do so on my main system instead of being able to use any of my portable systems. Highly inconvenient and worse, I had to go online to help me figure that out.
This is Not an “Always ON” VPN!
by It's CAN on 2020/09/15 17:17
This is Not an “Always ON” VPN. Recently, due to circumstances out of my control, I was a victim in a compromised network. I’ve used a few different VPNs before and always thought they were a good ideal pre compromise. But now having personally gone through a compromise, a VPN is not a luxury, it’s a necessity! This is what led me to try Norton’s VPN. It’s supposed to be an always on VPN and one of few well known companies that offer the VPN across both Mac and iOS platforms. Currently I’m only using the service on an iPhone. I limit my digital footprint and exposure as much as possible. I don’t use WiFi at all, the Norton VPN only runs on a cellular signal which never gets turned off and yet whenever I go to check it in their app8 out of 10 times it inevitability has to search for a signal and always takes a good couple minutes to find the signal an turn itself on. This is unacceptable for an “always on b VPN”. Norton, you need to do better!
VPN issues
by uc2enter on 2019/05/06 23:33
I just installed this on my iPhone after the VPN stopped working from another Norton email account which expired and was not told about the VPN expired. After contacting Norton antivirus and waited for about 20 minutes for support. Support was somewhat helpful except never told me why my account didn&#39;t work until my second call when I realized, I was being forced into another upgrade and that my second email account was only for three Pc&#39;s and not for iPhones. By this time, I had to contact Norton again and find out that I couldn&#39;t add my iPhone to an existing account/ email. Finally, I was able to get a new agreement and now, I have 5 devices, two pcs and one iPhone. After updating both my pcs and iPhone it worked but with a new issue. My iPhone kept looping and would restart the Apple screen. I did some research and after, uninstalling apps, resetting the app, pulled the SIM card, it still kept looping. Finally, I found out that Norton Antivirus had a Time bug, I had to change my date and time back to December 1, 2017 @ 5:42 PM and than reset my iPhone. Now my iPhone is working without interruptions. VPN is good at times but I have at times manually have to set the VPN, daily and if I logout I have to re connect it manually. Thanks for listening, Marty McCafferty
Your Decision
by Northern Frustration on 2019/11/19 22:17
I was going on my second year of service with Norton. Didn’t have any issues until I changed my phone number. I couldn’t access my account. Contacted customer service and they said I would have to set up a new account because of the two factor authentication (?). Anyway, I asked why can’t they just change it to my new phone number. They said they can’t do that. Never received an answer as to why. I’m very frustrated. Asked them for a phone number. After a few tries of asking for a phone number to talk to someone, they finally gave it to me and said the answer would remain the same, no refund and I would have to set up a new account. As a customer, I am supposed to trust these guys? Absolutely NOT! I will take my business elsewhere. If I could give negative stars, it would. Never seen a customer service like this. I would caution people before using this company. Ultimately, it’s your decision.
Feedback on your app
by Harleydadx2fine on 2018/11/11 16:14
I have had the VPN for over a year but only had this app several moths ... it works so much better than just the VPN ... there are still two areas to address ... it cuts off all the time ... and second my iPhone kicks it completely off the phone twice now on the first and second security updates run iOS 12 &amp;. 12.1 I had to completely reload the VPN and app ... actually I have loaded the VPN app but still haven’t gotten it to reload my actual VPN I pay for yearly as of this moment ? But I am trying ... any tips on performing this task the easiest would be appreciated:) thank you overall great app ... just don’t get why my phone keeps deleting the entire thing ??
Horrible!
by CG112345 on 2020/06/15 11:48
This app is a joke. I would not recommend it. I’ve now had it for about a year and it simply does not work. I would rate it lower if I could. I will not be renewing my account with them after this month (which is the year marker). Last year I received a letter from the IRS telling me that they suspect someone else is using my SSN to work. Long story short, I opted in to a VPN to help secure my mobile devices. I chose Norton because it seemed like an all in one...lifelock + antivirus + firewall + VPN. Although I do like the lifelock feature I absolutely hate the VPN. It doesn&#39;t hold up to it’s claims and is extremely finicky. There have been several times that my app shows I am connected to a US based VPN database, however, when I use safari my search results are showcased from the UK or AU. I do not trust this VPN feature and would strongly suggest that you look elsewhere because it is not reliable or secure in my opinion.
Good but could be better
by RP557 on 2020/06/18 15:28
Does its job well overall. Main complaint is upon reawakening the phone it sometimes takes forever to launch or doesn’t at all. Just sits there with the little wheel turning. Sometimes can turn it off and it auto turns back will get it to finally load. May have to repeat this several times before it does. When this doesn’t work will need to swipe up on the program to close it out and then reload it. Can be frustrating. Also does not like to be turned off. Will turn itself back on repeatedly before finally quits. For those times when a site won’t work with VPN or it won’t connect as described above and you need to immediately go to a site. This connectivity issue needs to be cleaned up.
Been with Norton for over 30 years
by tomtheoldtech on 2020/12/27 21:54
Really disappointed with their tech support people. I could ask the same question to 2 different techs and get 3 different answers. Their support was A+ years ago but has really gone down Hill. I chatted many different times for long periods of time and can’t get a straight answer from anyone about the VPN. And that’s if they can understand English or if I can understand them. When I contact tech support I expect technical support. I retired as a senior network administrator for a small county with about 1000 PCs connected plus mainframes and vax systems. When I have a question I have already researched the problem before I call. Just disappointed with their support which only gets me frustrated with the product.
There’s some things to consider js
by shfkfja on 2021/01/12 21:02
So overall I like the brand Norton, so once I got a new pc I decided to give “norton for gamers” a go and really can’t complain too much because I got it for $30 for the entire year of 2021. Now with that said there’s still some significant issues, seeing as this is the vpn review I’ll keep it on topic with that specifically. The issue that I have noticed with the vpn is certain websites (like twitter) for instance won’t load properly and some online apps that I play, also won’t be able to connect. Now call me crazy but half the reason I wanted the VPN was because one of my online games has had issues in the past and some players lost their accounts as a result. A vpn that I can’t have on consistently is useless imo and I’ll probably be looking into express VPN for my VPN needs.
Haven’t tried it
by Coco_Ruya on 2020/02/06 07:21
Ok I get it that I haven’t used the app and the things in it. But I was just searching on google while your app kept popping up and when I tried going back it kept sending me to the AppStore like 7-9 times like seriously. Your ads are out of control and it’s driving me insane. Are you guys happy now I downloaded this? I finally downloaded it and I’m never using it and I’ll huff leave it on my phone. This is ridiculous I know this is review is supposed to be on how good or bad the app works but the ads are on your apps so you are held responsible. Edit: ok I’m not even an adult yet and I know I sound childish but please control your ads. I accidentally ran into your ads while I was searching on the web. Now it’s to the point whatever I search a few minutes later your ad shows up and it brings me to the Apple store...
Needs Some Minor Issues Ironed Out
by cinenaut on 2019/06/18 23:51
Echoing what others have noted, the error message/push notification that warns me that I’m connected to an unprotected WiFi and to turn on VPN when Norton Secure VPN is *already on and active* needs to be fixed *immediately*. Lack of urgency (at the time of this review, the last update to the app was two weeks ago) in getting this issue fixed is not encouraging. VPN is very solid and stable on my home WiFi network, but unreliable and disconnects from WiFi often when using open, public WiFi spots — which negates the whole point of having a VPN client on a consumer mobile device. I wish the app allowed a bit more granularity in being at least able to have option to select which U.S. states the VPN is routing through for those who need that functionality on occasion.
100% Trash VPN
by HankChinaski03 on 2020/08/30 14:19
This thing constantly disconnects and takes forever to connect. It will hijack the data on your phone so when it won’t connect and because it isn’t working your data doesn’t work on your phone without it. You can turn off the VPN but no data will work without their VPN connected so then you go around with no data on your cell phone. I uninstalled it to try to install it but can’t even log back into it to set it up again because it won’t connect. I think someone is pumping the ratings for this app because it used to be around 2 stars. The VPN on the desktop computer also has the same connectivity issues to where I have a hard time staying connected to the internet. Maybe needless to say at this point, I’m cancelling my subscription and running as far away as Norton as I can. I should have never returned.
Have to force close and restart
by cash balances on 2018/10/31 12:22
After the last update, about a week ago I have to force close and restart the app on iPhone and iPad because the screen will not let me click on the turn on vpn icon? Basically if the app is already open in the background and the vpn disconnects I cannot reconnect without closing and reopening the app because the screen is dead and will not let me click on connect. Same problem on iPhone and iPad app running iOS 12. Have already tried logging out and back in. Have already deleted and reinstalled the app on both devices. App is basically worthless after last update. Please fix for those of us that travel for a living and use a vpn 24/7 in hotels and airports where the Wi-Fi automatically logs out out when you close your phone because this bug is literally wasting a hour of my time every day!
Great Product But Has Issue. Can You Help?
by PI34159264384 on 2020/09/19 19:37
I have used Norton products since the creation of the world and I am very happy with them, and I have a valid license for this app. I recently upgraded to iOS 14.0 on my iPad and iPhone. After the upgrades I could not access the web without significant delays on both devices. I deleted the app on both devices and the re-downloaded on both devices. It corrected the issue on my iPhone but not on my iPad, which is an iPad Pro, Model # ML3Q2LL/A. Did all the other network troubleshooting. Rebooted iPad, Reset Network Settings, rebooted router, etc. Can you help me out? I still think it’s a great product.
After update horribly broke unless you work around
by seriously%}{+{ on 2018/12/16 04:50
Used it for more than a year, great product. Then they “updated” to a new app, VPN secure. Would not work on iPhone; would connect and go in circles and then if you turned it off it would try again...nightmare. To turn it all the way had to delete and reinstall the app. Today figured out at the Apple store (while the genius was busy NOT figuring out how to turn off VPN, b/c same glitch) that when you have a VPN program the new iOS /Symantec sets to “connect on demand.” And this is the grand evil. You don’t have to delete to turn it off when you need to. You have to change the setting. In “settings” go to “general” then “VPN.” You should see a VPN connection; click on that. It will show the current VPN settings, but scroll down to see the slider button set to “connect on demand” and turn it off. NOW the on/off slider in the Normal VPN tab—and the on/off within the app—will work. Only 3 stars b/c it’s inexcusable I had to figure this out on my own and Symantec hasn’t fixed or told us for a month...but now it’s back to working normally and well like it did for the first year.
Great App but...
by ramired77 on 2020/11/28 01:06
I’ve been using this app for about a year. It’s been great at what it’s supposed to do but I have found that when I use the app to see the security cameras, I am unable to launch the app. This is important to me as to when I travel i need to keep track of what is going on back home. The other downside is that the VPN does not stay on even after the phone is in the lock mode. When I access the phone and try to use the internet, I have to wait about 45 seconds for the VPN to kick in. That’s way too long to try to look up something in a hurry. And the same goes for accessing the email. Same thing. Have to wait for the VPN to launch before I can have the mail pushed. But overall a good app.
Affects my data service.
by FearlessFarless on 2019/05/08 00:28
I have an iPhone X. Renders my data service useless, whether I’m home, at work or wherever I’m at. I cannot depend on this app, I have no idea if this app even does what it says it does. I logged out and bam now I have internet. It got to the point where I was turning my phone off and back on every day trying to get my data/internet service to work, too often my VPN wouldn&#39;t even turn on. I decided to discontinue my subscription to this app after a year of having it. Frankly, I lost interest to contact support, Norton will have to fix this issue w/out my encouragement. I think this app might work best if you have a Wi Fi connection which I do not. I bought this because I have LifeLock, at least LifeLock works. I would renew my subscription if Norton could prove to me it has resolved this issue/s. I hope this app works for you.
Not Impressed.
by berzerkprincess on 2020/03/20 13:51
This app is starting to appear suspicious. When I first downloaded it, it worked great and I was super excited. However, not a moment after, google search made me confirm that I wasn’t a “robot”, and the every day since the app disconnects itself and messes with my internet. Each time I turn on my phone—even from ‘sleep mode’—I have to reopen the app and let it start again. Even then, my internet works like crap (even worse than before) and the apps I use freak out because they think I’m, once again, a ‘robot’. I’m 99% sure the app, despite its claim, is tracking and storing my data, just by judging on how other apps and sites react. I will be deleting it shortly. It’s seriously a waste of time and effort. Not to mention, it’s shady and suspicious—which isn’t surprising, but disappointing nevertheless.
Turns itself off and exposes your private data
by gryller77 on 2018/10/08 02:00
It turns itself off without warning, potentially exposing your data on unsecure wifi networks! A flaw that defeats the whole purpose of having a VPN app! It is actually worse than having no VPN at all, because it gives you a false sense of security, causing you to communicate info such as a credit card number on an unsecured network because you believe you are on VPN when in fact the program has turned itself off. Unbelievably shoddy product! I have been a user of the Norton virus software. Seeing their wifi “product”, I am having to re-assess this company’s overall quality control practices. How could a “reputable” company like Symantec put out such a flawed VPN program? And do I want to trust them with my virus protection either? I need to switch to a different vendor for both solutions.
Discriminated against after being deceived by false advertising
by truly disgusted victem! on 2019/12/29 17:05
Zero stars! I am trying to complete a survey where in several places it was clearly stated that there was no charge, that it was a free 7 day trial. I don’t have a credit card so I’m being discriminated against because of my social credit status! This is false advertising in an extremely blatant form. No free trial should require a $40 payment , not to mention, because of the fact that it is merely a software install, their should be no reason I can’t be granted the 7 day free trial, which Norton can easily disable internally after the seven days! Why am I being discriminated against over weather or not I can afford to get a credit card? I am simply requesting that you not restrict me because of my social status. It’s no different than a civil rights issue, and you cannot deny my civil rights.
Blocked emails and internet
by Nank18 on 2020/09/06 02:14
I have had Norton LifeLock since late Dec or early January. Few problems with my desktop computer. Many problems with my iPad and iPhone. iPhone became almost nonfunctional in many ways: blocked emails and internet. Unable to access technical support relating to COVID-19 virus. Waited on line for about an hour. I understand bad time for staffing. I finally did delete Norton mobile security and VPN from my IPhone and immediately gained access to my emails and internet. Really did not want to do it. They work well on my desktop and iPad. Any suggestions? Installed App again on my IPhone. Same problem. Blocked internet and email Again. Why just on IPhone? Would like protection by not inconvenience.
Kills wifi
by hexatech vpn on 2021/01/06 22:56
Tried the 7 day free trial which normally, I wouldn&#39;t do.. I have loved various Norton products for decades. Recently their adblocker stopped working on my iPhone XR ios 14. No matter how many times I force quit safari, deleted and reinstalled Norton.. nothing.. hence my opting for the free trial on the VPN. It worked the first time I turned it on, although I was barraged with ads constantly, including full page cover ups but Every time I try to turn it on since, it kills my wifi and then just sits there spinning, trying to turn on with no signal. I have searched their site looking for explanations or suggestions on how to fix it, but nothing. And since downloading it, I have telemarketer calls, spam text and emails..ALL OF WHICH HAD BEEN PREVIOUSLY BLOCKED. So definitely, try the free trial first, and good luck with all the garbage that follows.
Used it over-seas
by jsphbuf on 2020/06/21 02:33
Enabled me to stream US content when not in the US. Once in a while a site will not load. It seems they want to block VPN use. When this happens I refresh the location until it gives me a different city and that solved the issue. It would be nice if you could just choose a location. You can choose US but the city it gives you is random. When I ran into the problem I described above, I would hit refresh but it would keep giving me New York. I had to hit refresh 5 or 6 times before it gave me something different.
App isn’t reliable too expensive terrible support
by CWoody11 on 2020/04/06 21:25
I installed this app almost a year ago and recently revisited it to see if my previous issues were solved. They weren’t , this may not be solely Symantec’s problem but in a way it truly is. I’ve been a victim of Stalkerware for 2.5 years across multiple devices and platforms. Initially they em were all secured with Symantec. Anyway on this VPN, it constantly disconnects, like as I’m writing this revie , during important phone calls and the like without warning. So if you’re looking for a VPN to keep you secure online, look elsewhere as this companies entire product line is a huge security nightmare. I want a refund for a product that doesn’t work and a response team even during non pandemic times is worthless. Stay away it’s too expensive if it were free.
Bait and switch
by khi1 on 2019/09/20 19:07
My 1-year subscription is apparently only good for 1 device at a time. When I try to log in with another device it says “No Seat Available” and forces me to log out of the other device which is active. What a PAIN! Making matters worse, there is no way to change or upgrade my subscription to multiple devices. Why? I have tried all of the recommended steps on Norton’s website including sending an “invitation email” to to device I am trying to add and I am taken back to a screen that says “No Seat Available.” A möbius strip of frustration with no clear instructions from Norton. This leave only one way to get Norton VPN on several devices—set up multiple accounts/passwords at $29 per device. Certainly not doing that but will be cancelling the subscription when it expires.
Not connecting to my home WiFi
by Bushbob69 on 2018/11/21 03:31
At first it seemed to connect fine. I have all Apple products. I would connect to my WiFi then go to use my iPhone or iPad and it would always say no internet connection, I would go back to settings and my WiFi says connected, then go back to what I was doing,ie; email, home security, Facebook or just regular internet on safari. I thought my WiFi or extenders were the problem, reset everything, but still issues of no internet connection. Then I went and deleted the vpn app from my iPad and it worked just fine, no issues. Took it off my iPhone 10Max and iPad Pro , internet connections were fine, everything works on all 3 devices without the vpn. So what can I check with the vpn app?
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Description
Norton secure vpn is a security app from a consumer brand trusted by millions of consumers. Protection for your device against cybercriminals, browse more anonymously, change your location, and helps block advertisers from tracking your online activities! Turn any public Wi-Fi into your personal hotspot! ► HELP PROTECT YOUR DEVICE FROM CYBERCRIMINALS When you connect to public Wi-Fi, cybercriminals may spy on your online activity and steal your sensitive information, like passwords and credit cards details. Norton secure vpn uses the same encryption technologies that leading banks use to help protect your data. ► BROWSE ANONYMOUSLY Mask your online activities and location with our no-log VPN. We don’t track or store your online activity, so even we don't know what you’re up to! ► CHANGE YOUR LOCATION Just change your virtual location so your IP address can’t be tracked! ► BLOCK AD TRACKERS ADVERTISERS’ TRACKING COOKIES We help block ad trackers by intercepting cookies and removing your identifying information. Websites will no longer be able to track you to deliver unsolicited ads at a later time. ► TURN PUBLIC WI-FI INTO PERSONAL HOTSPOT Turn any public Wi-Fi into your own secure virtual private network to help keep your personal information safe, and your online activities private. ------------------------------ The KRACK attack puts Wi-Fi connections at risk. Use Norton secure vpn to help encrypt the information you send and receive, for protection against this new threat. With Norton secure vpn, you can pay bills at the airport or check emails at a café without worrying about cybercriminals stealing your passwords or monitoring your online activity. Going online in public just got better. Get Norton secure vpn and go online in public, more securely and privately. ------------------------------ ► SUBSCRIPTION DETAILS • Norton secure vpn Subscription: Provides more secure connectivity for your mobile device. • 7-day trial requires activation of annual subscription. • Payment will be charged to iTunes Account at confirmation of purchase. • Subscription will renew automatically at the end of the subscription term unless canceled. Cancel in your iTunes account before end of trial to avoid payment. • Account will be charged for renewal within 24-hours prior to the end of the current period. • You can manage your subscriptions and automatic renewal may be turned off by going to your Account Settings after purchase. • Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription. • Annual subscription is for one device only. --------------------------------------------- For feedback and suggestions, visit the support forum: http://www.norton.com/wifi_support For a detailed list of features, visit: http://us.norton.com/wi-fi-privacy PRIVACY POLICY NortonLifeLock respects your privacy and promises to safeguard your personal data. For more information: https://www.nortonlifelock.com/privacy/gps-english --------------------------------------------- •Start your 7-day trial* to help protect your Wi-Fi connections now! *7-day trial requires activation of annual subscription. Cancel in your iTunes account before end of trial to avoid payment. More details below.
Angel
by Cano@Michigan on 2021/01/15 12:20
Extremely impressed with the Ad blocking and VPN that protects my data and privacy! Covers the Dark Web and has Cloud backups and parental controls. The only hiccup is that Intermittently logs me off. What I like it’s always connected in settings; but, It is asking for me to login and setup of the application followed by the question ‘if I am enjoying the VPN’. Please correct and or advise accordingly.
Easy
by n777bf on 2021/01/15 12:13
Easy to set-up, automatic
Not for me
by Breezay0502 on 2021/01/15 07:32
Hate it. It’s slowed my phone down and won’t let me into some websites I normally go to. Kicks me offline and freezes things up. Not interested thanks. Now how do I get rid of it so it doesn’t charge my account?
Worry free, secure internet use!
by Tahawas on 2021/01/15 06:33
I finally feel safe using my phone on public Wifi and at home. The modest expense is well worth the peace of mind.
AZ user
by UserSV on 2021/01/15 04:34
It is too slow and often doesn’t find a server to connect.
VPN
by Charles DHR on 2021/01/15 03:12
Feeling secure!
Kinda
by Skullfire2099 on 2021/01/15 03:03
Its kind of okay does not work on with other sites though.
Review
by wayneprchr on 2021/01/15 02:59
Does a fantastic job.
Customer
by piechamp on 2021/01/15 02:40
Very satisfied.
Bearworf
by bearworf on 2021/01/15 01:45
Haven’t used yet
steve butland
by dadbutland on 2021/01/15 00:53
Slows down access. 3-4th time I’ve had to reload it.
Awesome
by Beleiver 2011 on 2021/01/15 00:19
Very secure
I absolutely love Norton VPN.
by INSTAGRAM please change on 2021/01/14 23:47
Norton 360 is here!!!! Plus they have the best customer service. And we use Norton for all of our security needs.
No
by saf egg fbfbfhr on 2021/01/14 23:22
Y
Decent
by ipapamore5B on 2021/01/14 22:40
It’s not always on and it doesn’t notify you. I like that I’m paying for only one device and can use Apple store to pay. It’s not easy to select your server. Updated review 01/14/21: Big tech is censoring or maybe I’m delusional. Get this app. When it loses the connection, it delays signal and I quickly reconnect it.
Great
by dantpipe on 2021/01/14 22:24
Great
Secure VPN
by frannysmom on 2021/01/14 22:00
I think it’s wonderful to have security !
VPN
by Fejswol on 2021/01/14 21:56
It seems to prevent access to known good web sites
Very Profitable Network
by RicksterNth on 2021/01/14 19:34
I have had attempts of identity theft which was stopped by VPN Life Lock and with my Banks alert, I can have peace of mind. I highly recommend Norton’s Service as technology increases in our ever changing world.
Secure VPN
by Woke up for nothing on 2021/01/14 19:31
Great so far
Norton VPN is GREAT!
by Leopold Martinus on 2021/01/14 19:16
Peace of mind in the internet is priceless...Thank you Norton!!
Secure
by mystescape on 2021/01/14 19:10
Love the feeling of security I get knowing VPN is protecting me.
Roy Lester
by hondoLane2160 on 2021/01/14 17:53
I really like having the VPN and knowing my information is secure .
Great when it works!
by Woodpa2 on 2021/01/14 17:42
It kicks me off most of the time and most sites won’t let you on because of it.
VPN
by christmas frames on 2021/01/14 17:37
I do like this in my I phone. I do wish it would stay connected on my laptop once it is turned off.
Stats
by Babs2tx on 2021/01/14 17:37
Great for this app and care Norton has for its customers
Easy Installation
by gymeeboy on 2021/01/14 17:25
We look forward to having our information secured. Highly recommended.
Safe
by Angel Heart <j> on 2021/01/14 16:33
I feel safe and secure with Norton and LifeLock. So happy they have a family plan.
The best
by dreadpink on 2021/01/14 16:11
Always used Norton products!
Upsell upsell
by jimmyphilp on 2021/01/14 15:59
Too much advertisement trying to sell all the time
VPN review
by Pattycee on 2021/01/14 15:30
I feel better having this because my phone is protected.
WAY TO GO NORTON 360”
by JEANNA-POO on 2021/01/14 15:01
ENJOYING MY VPN SECURITY CONNECTION.
Nord VPN
by ten75 on 2021/01/14 13:20
Sometimes it’s not working when I check it. Has to find server?
Norton VPN
by rxprofessor on 2021/01/14 12:16
A great app!
Feel Safe
by FLAlife on 2021/01/14 11:46
Feel safer in public when using Norton VPN.
Excellent but.....
by Sweetlove391 on 2021/01/14 09:23
The only problem I have is not being able to use some apps and services bc they have some type of software that detects the use of a VPN. I have to turn the VPN off to use them or no longer use the services. Examples are Papa John’s Pizza, some feature of my banking app, some websites, etc. Having to turn it off defeats the purpose of having one entirely.
Rates truly enjoy the security of the safety! Love it!
by whochar on 2021/01/14 06:25
I love the app with the exception going into unprotected mode without my knowledge.
Sugarpapi42069
by sugarpapi42069 on 2021/01/14 04:52
Nice
Good app.
by gracethatkeepsongiving on 2021/01/14 04:36
Make me less anxious
review
by 27 v on 2021/01/14 02:36
I really appreciate Norton and I will continue to use it thank you for the wonderfulService
Easy VPN
by Bigkidca on 2021/01/14 02:25
Ease of use
Additional Protection
by Branko_Stevanovic on 2021/01/14 02:13
Thanks for additional protection.
Reception
by The Trusted Truth on 2021/01/14 01:53
Often times does not connect. Getting more user friendly is the reason for raising the rating.
VPN
by dexsksme on 2021/01/14 01:43
It works fine but doesn’t always connect like it should. And now periodically I have to sign in again and allow it to be used. It is getting annoying. I am not sure it is protecting my iphone.
VPN
by concert 65 on 2021/01/14 01:35
I had trouble since I do not do technology but I followed instructions and glad I have VPN
Now!!! It’s working
by Starseed60 on 2021/01/14 01:28
This is what a VPN MUST DO. 01/13/2021 VPN continues to disconnect while online. Something is not correctly set. 12/6/2020 Updated software review pending 10:10 AM.
Not happy
by amszal on 2021/01/13 23:20
This VPN keeps holding back my emails and keeps asking me to sign in and still tells me its wrong but than it turns on by itself. I liked the old version.
Reliable and efficient
by Dingbat2017 on 2021/01/13 23:15
Works like a charm
Norton 360
by jimmyposso on 2021/01/13 23:11
It’s a must have for a software with world class and the features are professional! Stay with this!!
Norton
by ghetto communication on 2021/01/13 23:04
Good so far.
Grpallen
by grpall on 2021/01/13 22:53
Great and reassuring
Rating
by dhairston62 on 2021/01/13 22:35
I really like that I can be secured.
Great job
by teacherjen81271 on 2021/01/13 22:15
Thanks
Great Coverage
by TAGIT on 2021/01/13 22:01
I feel totally protected!
Thoughts from an average guy!!!
by Retired, on 2021/01/13 21:59
Whole process is too complicated!!! Simplify!!!
Outstanding!
by Spiritrunr on 2021/01/13 20:19
We lost our Virus protection service through Xfinity, so decided to purchase this product through Norton. My wife and I could not be happier with the service and reliability of the Norton! Enjoy!
Norton
by becorr on 2021/01/13 20:05
I love the security that I have with Norton security
VPN
by JoTennisGirl on 2021/01/13 20:00
So glad I have this! Love the security
Brand New User
by aMpH0t3Ric on 2021/01/13 19:49
I’m a fresh noob here but so far everything is going according to plan, I’m very happy thus far. I’ll make an update for this post after I’ve fired some more time in!
Great
by Cooladelic on 2021/01/13 19:33
Although I can’t tell if it’s working or not. It’s a type of blanket.
Love the service, I feel safer using the app
by Kenbo2 on 2021/01/13 19:05
Love the service, I feel safer using the spp
The worse for dropping
by azenhta on 2021/01/13 18:46
This is the worse app!!
OMSTHINKTANK
by OMSThinkTank on 2021/01/13 18:38
Very easy to use.
App. Jami Lin
by Jami Lin on 2021/01/13 18:34
So far so good
Ms K
by Ekashub on 2021/01/13 17:18
I can’t make appointments on the phone anymore and something has interfered with my Safari so I need to get phone checked out since I have this
Robert W.
by biggdogg67 on 2021/01/13 16:53
I am very pleased with VPN! My only question is is there a way to turn it on and keep it on without having to go back and turn it back on over and over?
Peace of mind
by Chases mum on 2021/01/13 16:24
I feel so secure knowing that I have VPN. I can surf, conduct my banking, and make purchases with the confidence of privacy.
Easy to use and secure
by samurai wildcat on 2021/01/13 16:08
Very simple use and keeps your online browsing safe from marketers/ trackers.
VPN secured
by theyallcantbetaken on 2021/01/13 14:43
Thank you
Norton App
by oakle-doakle on 2021/01/13 14:22
I enjoy having the confidence of protection for my devices.
Secure VPN
by Heffa75 on 2021/01/13 13:42
I am really enjoying it
Can’t find me!
by Baba booey 7499 on 2021/01/13 13:19
Thanks Norton!
Norton VPN
by alfie45702 on 2021/01/13 11:58
Great app
Why do I have to sign in all the time??
by DoBetter49 on 2021/01/13 11:10
To have to sign in every day or several times a day to VPN is annoying and should be set up so it does this by itself. Often having errors connecting to the server resulting in no VPN...
App turns off
by biggrasscutter on 2021/01/13 07:31
Why does app turn off, VPN should stay on
Would be good except it won’t stay connected
by waterboy4thewin on 2021/01/13 04:18
It won’t stay connected on my phone. I loose VPN coverage every couple minutes or every time the screen is locked. As for my laptop, it doesn’t automatically connect so anytime my computer goes to sleep and I wake it back up or restart it, i have to restart the VPN connection or I will be using the regular wifi. Very annoying when you look up and realize you haven’t been connected the entire time you thought you were.
Great
by rarbastid429 on 2021/01/13 04:10
Feel secure
Glitches after glitches
by Julio27063 on 2021/01/13 04:08
This app needs some drastic changes to its script. Almost every time I want to use it I need to set airplane mode in order to reset it.
VPN is very frustrating!
by prezmez on 2021/01/13 01:29
I think it’s so secure that it doesn’t let me do anything!
Secure VPN
by Munchman55 on 2021/01/13 01:23
Satisfied completely, returning customer. Thank you.
Year trial
by thatporter on 2021/01/13 01:10
Never even signed up for this that I know off but apparently I paid for a year last feb so now illl pay 39 bucks for a month of it. Maybe it’s on me but still not favorable
Norton VPN & 360 conflict
by Sun of Will on 2021/01/13 00:50
I enjoy the app. Sometimes it conflicts with the Life Lock (stand alone) app and I, as consumer, am unaware if the Norton 360 provides the same level of protection as this app displays.
Good app
by funmeme57 on 2021/01/13 00:50
Gives a better layer of security.
VPN
by Golfsleepmaster on 2021/01/13 00:37
I have no idea how it works, but I am forever grateful that it does. No issues whatsoever.
GerryDP
by GerryDP on 2021/01/12 23:23
Great
Great App
by Ohmc on 2021/01/12 22:58
I’m assuming it’s doing all the stuff to block bad guys. It’s easy to use and I feel secure.
Great VPN!
by defender89 on 2021/01/12 22:42
This is so user friendly and completely logical! Norton makes great products and this is certainly one of them! Norton is the best!
Feel more secure
by AnnieOK52 on 2021/01/12 22:32
With people locked in. More and More fools think it is funny to try and mess with other people’s lives and information. VPN is added security for blocking attempts mess up my info.
Poor quality
by Christopher S.. on 2021/01/12 22:09
Takes forever to connect even on my 940Mbps fiber connection with &gt;10ms ping, app fails to connect sometimes, app signs me out randomly or when I move the tile, vpn is super slow at times, vpn switch in iPhone settings does not initiate a connection.
There’s some things to consider js
by shfkfja on 2021/01/12 21:02
So overall I like the brand Norton, so once I got a new pc I decided to give “norton for gamers” a go and really can’t complain too much because I got it for $30 for the entire year of 2021. Now with that said there’s still some significant issues, seeing as this is the vpn review I’ll keep it on topic with that specifically. The issue that I have noticed with the vpn is certain websites (like twitter) for instance won’t load properly and some online apps that I play, also won’t be able to connect. Now call me crazy but half the reason I wanted the VPN was because one of my online games has had issues in the past and some players lost their accounts as a result. A vpn that I can’t have on consistently is useless imo and I’ll probably be looking into express VPN for my VPN needs.
Beast
by nicolaerazoo44 on 2021/01/12 20:37
5 stars
Awesome
by Preacherskid60 on 2021/01/12 20:17
Just glad to be protected!! Thanks Norton!!
Awesome
by Mangus Coloradas on 2021/01/12 20:00
So tired of being tracked and bombarded with adds, of which I have little to no interest! Thank you Norton 360
So Easy to Install
by Jim Polk on 2021/01/12 19:52
The app was part of the 360 Norton Deluxe I just bought and what a bargain. Super easy to install on my iPhone.
Time after time.....difficulty connecting to server
by sonofelvis on 2021/01/12 19:34
Not only does the problem in the title happen, but when a connection is made the connection goes away between sessions on my IPAD. It is a very frustrating app.
Circles within Circles
by akasteveii on 2021/01/12 18:12
Sign in, click item, must sign in again, repeat until ... sign in requires pin from... NEED NORTON HATE NORTON
No hassle VPN
by Benpie on 2021/01/12 17:47
Love this app. Easy to use and gives me some peace of mind knowing my data is protected.
Great protection
by Mason Group Fitness on 2021/01/12 17:34
It’s nice to know I am protected
Norton VPN
by Geri Seigler on 2021/01/12 17:01
Enjoy and trust Norton products including VPN for many years now
Connectovity issues on ios version
by kaodvlav on 2020/08/09 04:45
Hey, I love norton and Symantec, I use their products on my pc including norton secure vpn and have been a paying member for years. As I said I I use norton secure vpn on my pc and have no problems but on the ios version I have some connectivity issues, its sometimes a bit slow but the biggest problem is that whenever I open my phone for the first few seconds it disconnects from the wifi and I dont have internet, What I do is close the app that im using and go back to the homescreen for a few seconds and it will fix itself but its a bit annoying opening instagram and having no connection and having to close the app and wait for 5 seconds for the internet and vpn to start working. I know its the vpn and not my home wifi because I have done some tests and this doesnt happen with other VPNs. Its not a huge issue but I would love to get it fixed.
Norton Lifelock 360
by bleezaboole on 2020/12/11 01:39
I have used Norton for a while and have found it to be a stellar experience. In the near past I have had an issue with my service when I tried to upgrade to Lifelock 360 deluxe using a special promo that apparently held no water because it didn’t go through as advertised. I recently purchased a what I thought was the plan I tried to upgrade to through the promo, and there was a a problem installing it, and was informed I would be notified when the problem was resolved. I got no notifications so I initiated a chat with a “fix it agent” &lt;( my terminology), who was extremely helpful with the problem I was/am having. My questions were somewhat answered, and some of the problems were rectified although I still have questions that need to be addressed. Altogether and all things considered this is a great service, and I am very satisfied with the security Norton has to offer. I’m sure the remainder of my issues will be ironed out to everyones satisfaction, and I intend to continue my subscription with Norton. The agent who assisted me was extremely helpful in doing everything possible to insure my satisfaction. I recommend Norton to anyone seeking computer security. They are the number 1 choice and I will continue to have trust in Norton 360 in the future. Arun is a tech who finally got the problems I had straightened out. He is an asset to Norton.
Better than most
by kidztested on 2019/10/06 21:07
I’ve tried several VPN’s and this one like most will disguise your IP and block trackers but it also switches on independently meaning I turn it off it turns itself on, I turn it off it turns itself on - and so it goes unless you block its access. If it was auto protecting because it felt your Internet access was unsafe that would be one thing - but that isn’t the case. It can, I assume unintentionally, interfere with cellular data when wireless internet is not available and there is a large amount of pages that won’t display not because there blocked by the VPN but because there denying access due to the way the IP was masked and the “signal” as it were was routed. For example when accessing Google with the VPN on you might have to make several attempts to establish that connection and use Google. I don’t know if they have corrected this with the new update or this is simply inherent in all VPN’s only time will tell as tech improves. Oh and it is rumored that although - and I actually I like Norton - your personal history etc. is masked/hid Norton itself can ultimately track it - but that’s only if you believe some of the guys working in Military Intelligence- and no that’s not an oxymoron. So if you have to have one form or another of big brother watching I guess I don’t mind Norton. Ok got to go 5G is on the way and pervasive AI is right behind it - so to all a good night
Needs work
by 2004-2013Corvette on 2017/09/18 03:05
I was asked if I wanted to update my dissatisfaction with is product. I thought why not, sense the programmers had there chance to correct all problems. Maybe I should reevaluate this for them. So I did! I tried to turn it on, and it did turn on, it hung up after about an hour but it did get nearly a full hour of operation before it took a dump. This product needs someone to test it before they release it...still garbage! This app needs a lot of work. The only thing really consistent with it is that it consistently locks up. It not only the app, the same problem exists in the Norton WIFI program for you PC. They both stink! Somebody needs to have a chance to excel at another vocation because programming doesn&#39;t seem to be their forte and I&#39;m sure they are getting paid an exorbitant amount of money to produce this garbage. The one nice thing is that you can turn it off...thank god for that one! This app seems to work better but still has issues when launching certain apps. I know HBO Now has a problem downloading data when the VPN is on. Also Hospital apps don&#39;t work and pandora has issues. Why these programmers can&#39;t fix it is unknown. You would think they would of had enough time even coming to work at 930 and leaving at 1pm and going on vacation every 3rd day.
Norton Never Let’s Me Down.
by Jbug1214 on 2021/01/09 11:38
I have been with Norton for almost 15 years and I have NEVER EVER had any problems with them. In fact when I first got my first pc, I went on all kinds of bad sites and ended up with a Trojan virus that had me so worried about all of my work, school work, and pictures. Obviously I didn’t have or know about viruses and protection but I was about to get a crash course in it, so I thought. When a friend told me about Norton, I called them and at that very moment the crash course had vanished and I was put at ease with whoever it was that was on the phone with me. The gentleman was kind and patient. He calmed me immediately with how patient he was and how willing he was to help. After we discussed how they do business, I was sold and the rest is history! 😁 OH! And, I have only needed to contact them 2 times to help with a virus. Their protection really does work and that means a lot in today’s age. Thanks for reading y’all, I hope this helps. Sincerely, The Messy One
Doesn’t work, limits phone usability
by mslinscott on 2018/10/14 16:53
This app is a giant pain in the neck. It does not maintain a VPN connection on my iPhone 8, so I have to try to reconnect EACH time I want to use my phone, whether I’m in a WiFi zone or just using cellular data. Reconnecting can take 2, 5, 7, or endless attempts, sometimes not connecting at all. Without connecting, I can’t use my map app, my weather doesn’t refresh, and so on. This makes my phone usability total garbage. For instance, yesterday I got caught in a construction zone and needed a quick detour. I tried to open my map app and it couldn’t refresh with my location until the VPN connected. I tried to connect over and over, but it didn’t work and I couldn’t get a route. This has been happening the entire first month of my subscription, although the app worked much better during the trial period. I do not recommend this app. I really love the idea of a VPN, particularly when I’m using a public WiFi, but being required to wait a few minutes or more each time I lift my phone to use it in my own home or when I’m out on the road is a huge headache. I wish I would have cancelled before I got trapped in a full year’s subscription.
Best VPN ever made
by Shopify Life! on 2020/09/07 23:10
This VPN is the fastest and most accurate VPN ever created for the public. Phones and devices are entirely hidden and can not be located by any source known to man. My phone has twice the speed, twice the ability to find internet search criteria with zero interference from ad companies, carrier services, phone maker or any other party from any source. No other VPN can even claim to compete or offer the protection given here. Simply Amazing that a VPN has broken the barriers that all news media, social media, marketers, phone companies and manufactures said will never be accomplished in this lifetime! Well, they are all wrong!!! Do not look any farther. This is the VPN that your wanting. I was not paid and have zero “ZERO” connection to any person or persons with offers or self gain to write this review. I am not a professional review personnel and have zero affiliation with any company that is connected to any source traceable not any Avenue- Period!!!
VPN Configurations Problem
by 69Brothers71 on 2019/09/06 03:43
Downloaded the app maybe around six months ago. Worked great and was speedy in the beginning. After sometime it began to slow down my updates. Also, it used to two two locations with Japan and Singapore. Now it only gives the Singapore location. Suddenly, within the last month, the app won’t turn on and wants me to allow VPN Configurations. I allow it but it does nothing but gives me an error and won’t turn back on. I contacted tech support who really tried to help but couldn’t. Seems like their only solution (one I did before I contacted them) was to delete the app, restart my iPhone, then reinstall the app. Doesn’t work no how many times you do it. So now I have a VPN app that I paid for and doesn’t work. I want to give this app 5 stars from the beginning but with the slowing down of updates, only one location, and now inoperable, I give it three stars in the hope that somehow they’ll fix the issue. I reside in South Korea.
Review of VPN
by Miss Codie on 2021/01/07 01:35
I like having the security on my phone. However, with the Internet, text and/or email. When l received an email, on Internet and/or received a text, thenclick on link. I have a clear screen due to VPN security. I have to turn off VPN, if l really need read a text link, email or order item from major department store like Macy’s on Internet. I can not understand why major department stores would not be secure. Plus, if something is unsecured I have to VPN and turn it off. Then to settings in my phone and change WiFi to Xfinity/Comcast enter my password to connect to WiFi. VPN considers Xfinity/Comcast is unsecured and we pay for this service too. There has to be an easier and safe way to handle this matter? If you have response, I would like to hear it and learn to deal with the issue. Thank you, Doreen
Just don’t even bother to download it
by User user 321 on 2018/06/21 04:28
Yo so at first I was going to download this because I got a message saying I have 2 viruses from visiting “adult websites” and lets keep in mind I’m a young teen just trying to play my lemon game which is really fun so I looked up cheats for it you know. Cause I couldn’t get passed this one level so when I opened safari and looked up cheats and clicked the website the dumb notification came up. I’m the only person who uses this devise so there’s no way in the world that there’s adult websites on it. I’ve seen other people with the same complaint and the company just says something stupid about how it’s a 3rd party seller and all but if this was an actual legit great working app then they would have taken down the scam by now. So dont even try to blame the 3rd party seller. Plus it’s takes all of your money if you put your credit card number in. I’ve seen a bunch of people say that too! I personally think apple should remove it from the App Store! But if you want your money stolen and to be scammed then this is the app for you!!!
Slowness has been addressed
by SaxMan_99 on 2019/06/07 02:53
Update There have been two updates since my original post. The updates have corrected the slowness issue as I am now getting in the neighborhood of 200 Mbps consistently which is acceptable for going through the VPN. Original Post Using a VPN I would expect to take a small hit with my speed. However, I never would have imagined how much my speed would be impacted. I can do a speed test while on my home WiFi without the VPN and get 250+ Mbps consistently. When I turn on the VPN my speed drops to at most 50Mbps! It does not matter what region I select the VPN to connect to. This is unacceptable as I cannot justify paying for such a performance degradation. I have been a Norton customer for many years, but unless this is addressed I will be canceling my Norton VPN subscription.
Functional, but has its quirks
by ShowMeHackerDan on 2018/12/03 05:25
I’ve only been using it a couple days, and for the most part it seems pretty reliable. Sometimes it drops the VPN connection after establishing and initial connection, but it usually recovers. I’m not sure if this is a problem with the app or the WiFi network I’m connecting to. After installing the app, for reasons unknown, I could never connect to a server after accepting the terms and conditions. This went on for several hours even though I could access several other Norton sites. For whatever reason it finally started working. I was about to give up on it and try another app. One minor annoyance that should be an easy enhancement would be to support landscape mode. This is especially needed for iPad users as it makes multitasking more cumbersome without it. The application stays in portrait mode even when the device is oriented in landscape mode.
VPN
by Pbracingmom on 2020/09/18 03:21
It was Working Great when I first got the VPN Now, overtime it has Continued to kick me off &amp; shut down on me which in-turn drops me out of any app that I’m in or progress that I’ve obtained.. Very frustrating when your trying to take care of business things &amp; on a timeline of production at times for processing of thing’s unfortunately it doesn’t help either when I’m paying high dollar 💵 $ for the the App &amp; I should be receiving it free because it comes with my Internet Service Provider ( They Are/have a Collaboration) together &amp; I’ve discussed the issue multiple times with them, though figured, Well maybe Since I’m Paying for it instead of getting it free ( which I actually Do pay $ through my internet service anyway, that’s why you pay a larger cost for this feature) but it hasn’t helped or Made a Difference!! Still Doesn’t Work 75% of the Time .. Not Happy.. Please try &amp; Fix this ASAP or I’ll have to choose to take my business Elsewhere!! Thank You Kindly In Advance!!
A tad frustrated with ability to control the app
by WazeSir on 2019/01/22 22:14
I have been a fan and huge supporter of Norton products, for many years. I have even used this app (through all its iterations) in other countries, and highly recommend it for such use. HOWEVER, the app should allow SOME control over whether to turn it on or off. Switching the button to “off” in iPhone settings does absolutely nothing. The app will continually try to ignore the request to turn it off. Why would someone want to turn off the app? Because at certain times, one would like to show his/her true location (some apps require location, and while using those, I do not want to show my location as elsewhere in the country). At other times, since my home is not within WiFi range of anyone else, I would like to decide whether to run the app, not be given no other option, with the (very) persistent “ON.” If Norton fixes this flaw, I will certainly improve my rating of their app.
Junk
by TheRealHamBome on 2020/06/10 18:42
Since there has been no response from product support to the ongoing issue (other than the first one to this review which was no doubt a bot), today I switched my PC to McAfee and VPN to ExpressVPN. Goodbye and good riddance. The developer responded to the review in the App Store. I followed their instructions and there has been no response in over a week. It makes me think that the robotic response to critical reviews is for show only. As I said in my original review, I tried a few times to get Norton to respond before putting the review in the App Store. Proceed with caution. This app is junk. I converted from another VPN app (which worked fine) because this one is part of the bundle on my PC. I am sorry I did that. Norton VPN frequently disconnects. Incredibly frustrating when it does that when I’m in the middle of working on something and then work is lost. I have shared the behavior with Norton multiple times over the course of months and there is no response. Glad to take my money. Not helpful in addressing the issues.
STOLE MY MONEY
by Dayna.rodri on 2017/10/16 23:42
Downloaded this app and didn&#39;t do it for me. Closed my account and deleted the app. Surprise surprise, wells later they charged $32 from my debit card. I called Apple because I was confused why I was charged. They told me it was the app the be that had charged a membership fee, it was so hard to find a phone number for Norton! Turns out they do not have Customer Service..? No wonder why! I had to call technical support, asked to be directed to someone else for some customer service. He was rude and asked if he could know what I was calling about, I explained and he&#39;s telling me to call Apple, that they do not have an app for iPhones... what? I explained I already spoke to them and that I needed to talk to someone from Norton because I did not approved that transaction. He just stayed quite. I asked for a phone number amor be transfer and he told me NO. I wouldn&#39;t trust this app if I was you. Not even to see if it works for you. Because if it doesn&#39;t, they are gonna charge you anyways for trying the thing out! Good luck!
Happy with norton
by #10fishhawk on 2020/11/08 01:56
I have had norton before and loved it and glad I have it again. The only issue I have with it from time to time for some reason it turns off apparently by its self, then this last time I had to sign in twice as it didn’t seem to recognize my password. Other then that it I like having norton by my side. That was then now in late October my norton security has added a privacy icon and icon for vpn also now in norton security, these new icons have not been there from the initial subscription only recently. My vpn app tells me it’s on but up in the upper right corner at the battery &amp; signal bar never displays the vpn on icon in that area anymore even when I run the app I have no upper right icon Is norton slipping? Or changing the apps around with out letting me know?
Best VPN ever. Just Needs More Security Features
by Magician/Wizard/Witch on 2020/12/30 17:51
I Love This App Because It Give Me Full Privacy Online And On The Web. Also I Like Because On One Of The Websites Said. If You Make Any Edits. You IP Address Will Be Publicity Visible To everybody. But No. They Don’t Need To Know My IP Or Where I Live. The Website Collects My VPN’s Fake IP Address And Location. And Not My Real IP And Location. It Also Gives Me A Fake Location So If Anybody What To Know Where I Live. They Don’t. They Get Sent To The VPN’s Fake Location. I Also Like It Because It Blocks Ad Trackers And Speeds Up My Internet And Save Data. Also I Browse The Internet Anonymously And Nobody Know Where I Live, My Real IP Address, My Name, Who I Am, What Do I Look Like, My Personal Data Or Information, What I’m Doing, And Much More. It Need More Security Features. Like Block Analysis And Social Trackers
Works better for me than Nord VPN
by DylanWadleigh on 2020/09/28 02:55
Four stars because, overall, the app does what it’s supposed to do. It’s been more reliable for me than Nord VPN. However, the set up experience was awkward for me, and in the end, my original account had to be superseded to get it working. I had a subscription before for Norton 360, but due to limited seats for devices on that plan I had to bump off my Mac so I could use Norton Secure VPN on my phone. Then, after bumping off the Mac I could no longer use the seat for my phone—despite that being the reason for bumping off the Mac in the first place. I had login issues several times on the Mac and my iPhone afterwards with both the original email and my back up email but eventually it worked. I decided to purchase 360 deluxe, and now, I can use Norton Secure VPN on all my devices.
Awful VPN
by CSD-83 on 2018/11/22 17:35
I wish there was a way to give 0 stars. This is the worst VPN guaranteed on the market. Why? If any other VPN connects it is automatically better than this one. I really tried using this. I’m in Africa and a VPN is a must. But I have spent literally 45 minutes trying to get this to connect to any server and it fails every time. Doesn’t connect. I close the app out, pull it back up try again and nothing. This is nothing but a scam. Do yourself a favor and absolutely do not buy this app. If you want a way to waste time and be aggravated trying to get this app to connect then maybe this is for you! If you are like every other human being in the world and just want the app to work like it says it will, don’t get it. It doesn’t work. Biggest waste of money in my opinion. Never connects. And on the rare. And I mean RARE occasion it does (maybe once every few days) make sure to not close your phone or the VPN will shut off as well. Allow me to give you some other things that are better to spend your money on. 1) Paying for a fishing trip to the Dead Sea where there are no fish 2) Paying for a sky diving trip and not being provided a parachute. 3) Paying for the experience of using a fork to eat soup. 4) Paying for a new water bottle that has a hole in it. Any one of those purchases would be better than this garbage app. Do yourself a favor and don’t waste your time or money on this.
Not bad. Better than Kaspersky.
by Blstrn on 2017/10/03 13:14
I dumped Kaspersky Total Security 2018 for Norton because it had the same features. So far, I have not had a problem with either the Windows 10 X64 program nor any iOS programs for the internet security. That makes me happy. The only thing I would discuss is that the password program doesn’t always do what you ask or completely ignores when you enter in new information. There is sync option and I assume it automatic upon login but not sure. Otherwise, this has not been a problem like the last program. The last thing is, (I know the answer, this is rhetorical) why in the hell can we not US based customer service. Culturally, we understand our problems and needs better than xxxxxxistan, Phillipines, India, where ever I end up.
Not Sure
by SteveARosa on 2020/09/29 00:54
Frankly I’m not sure whether or not I need those or not but since it comes along free with Nortons Security how do you said it might as well go ahead and use it with my Wi-Fi system. As I was told by a retired Computer programmer, it’s more useful when you have a business account that’s 80 and you’re traveling way from your office itWould be wise to have this. However from the normal home owner and their normal Wi-Fi, it doesn’t hurt anything but it probably doesn’t do much either. As long as you have a good virus protector as your main reason for purchasing Norton in the first place, the VPN is enclosed FREE so why not have it just as use the free password saver. No I don’t want the password saver as I have two already and ones enough.
This has problems...
by Turbocouch on 2017/10/26 01:18
I’ve been using this for about a week. Once this is installed on my iPad Pro 12.9: Using my SlingBox is not possible with my iPad mirroring to my Apple TV. It worked flawlessly before. Trying to use the FiOS mobile app, at home connected to my Fios router, it cannot find the set top box. It will not allow me to turn off the VPN and remain connected. Lately it just keeps turning itself back on, after I turn it off. Even when I can get it turned off, I have no internet connectivity both with the WiFi AND Cellular service. When I turn this software off, it should stay off until I turn it back on. It should not interfere with my internet connection when I turn it off! I have to uninstall the app to get my internet back. I’ve done this three times when I really need the connection and it would not let me get to the internet. As soon as I uninstall it, my FiOS app works fine. I am in my own house and I can’t turn it off. This should be fixed. I am a paying subscriber for other Norton products, and I just signed up to pay for this. Please get on these problems quickly. I was trying to get directions using google maps on my phone, and the VPN was preventing getting the directions. I deleted the app, and the directions came through immediately.
Inconsistent
by Eddie Starwolf on 2018/11/21 20:25
I expect better from Symantec, I expect a product that plays nicely with its brothers and sisters in the product line. I expect the VPN to start efficiently with each new router environment particularly on public WIFIs. It doesn’t, as I have had to uninstall and install it sometimes to make it work. If I’m going to pay for it, I don’t want to do that. Also I would like to add it to my current Norton subscription but only recently discovered that I have to do so on my main system instead of being able to use any of my portable systems. Highly inconvenient and worse, I had to go online to help me figure that out.
This is Not an “Always ON” VPN!
by It's CAN on 2020/09/15 17:17
This is Not an “Always ON” VPN. Recently, due to circumstances out of my control, I was a victim in a compromised network. I’ve used a few different VPNs before and always thought they were a good ideal pre compromise. But now having personally gone through a compromise, a VPN is not a luxury, it’s a necessity! This is what led me to try Norton’s VPN. It’s supposed to be an always on VPN and one of few well known companies that offer the VPN across both Mac and iOS platforms. Currently I’m only using the service on an iPhone. I limit my digital footprint and exposure as much as possible. I don’t use WiFi at all, the Norton VPN only runs on a cellular signal which never gets turned off and yet whenever I go to check it in their app8 out of 10 times it inevitability has to search for a signal and always takes a good couple minutes to find the signal an turn itself on. This is unacceptable for an “always on b VPN”. Norton, you need to do better!
VPN issues
by uc2enter on 2019/05/06 23:33
I just installed this on my iPhone after the VPN stopped working from another Norton email account which expired and was not told about the VPN expired. After contacting Norton antivirus and waited for about 20 minutes for support. Support was somewhat helpful except never told me why my account didn&#39;t work until my second call when I realized, I was being forced into another upgrade and that my second email account was only for three Pc&#39;s and not for iPhones. By this time, I had to contact Norton again and find out that I couldn&#39;t add my iPhone to an existing account/ email. Finally, I was able to get a new agreement and now, I have 5 devices, two pcs and one iPhone. After updating both my pcs and iPhone it worked but with a new issue. My iPhone kept looping and would restart the Apple screen. I did some research and after, uninstalling apps, resetting the app, pulled the SIM card, it still kept looping. Finally, I found out that Norton Antivirus had a Time bug, I had to change my date and time back to December 1, 2017 @ 5:42 PM and than reset my iPhone. Now my iPhone is working without interruptions. VPN is good at times but I have at times manually have to set the VPN, daily and if I logout I have to re connect it manually. Thanks for listening, Marty McCafferty
Your Decision
by Northern Frustration on 2019/11/19 22:17
I was going on my second year of service with Norton. Didn’t have any issues until I changed my phone number. I couldn’t access my account. Contacted customer service and they said I would have to set up a new account because of the two factor authentication (?). Anyway, I asked why can’t they just change it to my new phone number. They said they can’t do that. Never received an answer as to why. I’m very frustrated. Asked them for a phone number. After a few tries of asking for a phone number to talk to someone, they finally gave it to me and said the answer would remain the same, no refund and I would have to set up a new account. As a customer, I am supposed to trust these guys? Absolutely NOT! I will take my business elsewhere. If I could give negative stars, it would. Never seen a customer service like this. I would caution people before using this company. Ultimately, it’s your decision.
Feedback on your app
by Harleydadx2fine on 2018/11/11 16:14
I have had the VPN for over a year but only had this app several moths ... it works so much better than just the VPN ... there are still two areas to address ... it cuts off all the time ... and second my iPhone kicks it completely off the phone twice now on the first and second security updates run iOS 12 &amp;. 12.1 I had to completely reload the VPN and app ... actually I have loaded the VPN app but still haven’t gotten it to reload my actual VPN I pay for yearly as of this moment ? But I am trying ... any tips on performing this task the easiest would be appreciated:) thank you overall great app ... just don’t get why my phone keeps deleting the entire thing ??
Horrible!
by CG112345 on 2020/06/15 11:48
This app is a joke. I would not recommend it. I’ve now had it for about a year and it simply does not work. I would rate it lower if I could. I will not be renewing my account with them after this month (which is the year marker). Last year I received a letter from the IRS telling me that they suspect someone else is using my SSN to work. Long story short, I opted in to a VPN to help secure my mobile devices. I chose Norton because it seemed like an all in one...lifelock + antivirus + firewall + VPN. Although I do like the lifelock feature I absolutely hate the VPN. It doesn&#39;t hold up to it’s claims and is extremely finicky. There have been several times that my app shows I am connected to a US based VPN database, however, when I use safari my search results are showcased from the UK or AU. I do not trust this VPN feature and would strongly suggest that you look elsewhere because it is not reliable or secure in my opinion.
Good but could be better
by RP557 on 2020/06/18 15:28
Does its job well overall. Main complaint is upon reawakening the phone it sometimes takes forever to launch or doesn’t at all. Just sits there with the little wheel turning. Sometimes can turn it off and it auto turns back will get it to finally load. May have to repeat this several times before it does. When this doesn’t work will need to swipe up on the program to close it out and then reload it. Can be frustrating. Also does not like to be turned off. Will turn itself back on repeatedly before finally quits. For those times when a site won’t work with VPN or it won’t connect as described above and you need to immediately go to a site. This connectivity issue needs to be cleaned up.
Been with Norton for over 30 years
by tomtheoldtech on 2020/12/27 21:54
Really disappointed with their tech support people. I could ask the same question to 2 different techs and get 3 different answers. Their support was A+ years ago but has really gone down Hill. I chatted many different times for long periods of time and can’t get a straight answer from anyone about the VPN. And that’s if they can understand English or if I can understand them. When I contact tech support I expect technical support. I retired as a senior network administrator for a small county with about 1000 PCs connected plus mainframes and vax systems. When I have a question I have already researched the problem before I call. Just disappointed with their support which only gets me frustrated with the product.
There’s some things to consider js
by shfkfja on 2021/01/12 21:02
So overall I like the brand Norton, so once I got a new pc I decided to give “norton for gamers” a go and really can’t complain too much because I got it for $30 for the entire year of 2021. Now with that said there’s still some significant issues, seeing as this is the vpn review I’ll keep it on topic with that specifically. The issue that I have noticed with the vpn is certain websites (like twitter) for instance won’t load properly and some online apps that I play, also won’t be able to connect. Now call me crazy but half the reason I wanted the VPN was because one of my online games has had issues in the past and some players lost their accounts as a result. A vpn that I can’t have on consistently is useless imo and I’ll probably be looking into express VPN for my VPN needs.
Haven’t tried it
by Coco_Ruya on 2020/02/06 07:21
Ok I get it that I haven’t used the app and the things in it. But I was just searching on google while your app kept popping up and when I tried going back it kept sending me to the AppStore like 7-9 times like seriously. Your ads are out of control and it’s driving me insane. Are you guys happy now I downloaded this? I finally downloaded it and I’m never using it and I’ll huff leave it on my phone. This is ridiculous I know this is review is supposed to be on how good or bad the app works but the ads are on your apps so you are held responsible. Edit: ok I’m not even an adult yet and I know I sound childish but please control your ads. I accidentally ran into your ads while I was searching on the web. Now it’s to the point whatever I search a few minutes later your ad shows up and it brings me to the Apple store...
Needs Some Minor Issues Ironed Out
by cinenaut on 2019/06/18 23:51
Echoing what others have noted, the error message/push notification that warns me that I’m connected to an unprotected WiFi and to turn on VPN when Norton Secure VPN is *already on and active* needs to be fixed *immediately*. Lack of urgency (at the time of this review, the last update to the app was two weeks ago) in getting this issue fixed is not encouraging. VPN is very solid and stable on my home WiFi network, but unreliable and disconnects from WiFi often when using open, public WiFi spots — which negates the whole point of having a VPN client on a consumer mobile device. I wish the app allowed a bit more granularity in being at least able to have option to select which U.S. states the VPN is routing through for those who need that functionality on occasion.
100% Trash VPN
by HankChinaski03 on 2020/08/30 14:19
This thing constantly disconnects and takes forever to connect. It will hijack the data on your phone so when it won’t connect and because it isn’t working your data doesn’t work on your phone without it. You can turn off the VPN but no data will work without their VPN connected so then you go around with no data on your cell phone. I uninstalled it to try to install it but can’t even log back into it to set it up again because it won’t connect. I think someone is pumping the ratings for this app because it used to be around 2 stars. The VPN on the desktop computer also has the same connectivity issues to where I have a hard time staying connected to the internet. Maybe needless to say at this point, I’m cancelling my subscription and running as far away as Norton as I can. I should have never returned.
Have to force close and restart
by cash balances on 2018/10/31 12:22
After the last update, about a week ago I have to force close and restart the app on iPhone and iPad because the screen will not let me click on the turn on vpn icon? Basically if the app is already open in the background and the vpn disconnects I cannot reconnect without closing and reopening the app because the screen is dead and will not let me click on connect. Same problem on iPhone and iPad app running iOS 12. Have already tried logging out and back in. Have already deleted and reinstalled the app on both devices. App is basically worthless after last update. Please fix for those of us that travel for a living and use a vpn 24/7 in hotels and airports where the Wi-Fi automatically logs out out when you close your phone because this bug is literally wasting a hour of my time every day!
Great Product But Has Issue. Can You Help?
by PI34159264384 on 2020/09/19 19:37
I have used Norton products since the creation of the world and I am very happy with them, and I have a valid license for this app. I recently upgraded to iOS 14.0 on my iPad and iPhone. After the upgrades I could not access the web without significant delays on both devices. I deleted the app on both devices and the re-downloaded on both devices. It corrected the issue on my iPhone but not on my iPad, which is an iPad Pro, Model # ML3Q2LL/A. Did all the other network troubleshooting. Rebooted iPad, Reset Network Settings, rebooted router, etc. Can you help me out? I still think it’s a great product.
After update horribly broke unless you work around
by seriously%}{+{ on 2018/12/16 04:50
Used it for more than a year, great product. Then they “updated” to a new app, VPN secure. Would not work on iPhone; would connect and go in circles and then if you turned it off it would try again...nightmare. To turn it all the way had to delete and reinstall the app. Today figured out at the Apple store (while the genius was busy NOT figuring out how to turn off VPN, b/c same glitch) that when you have a VPN program the new iOS /Symantec sets to “connect on demand.” And this is the grand evil. You don’t have to delete to turn it off when you need to. You have to change the setting. In “settings” go to “general” then “VPN.” You should see a VPN connection; click on that. It will show the current VPN settings, but scroll down to see the slider button set to “connect on demand” and turn it off. NOW the on/off slider in the Normal VPN tab—and the on/off within the app—will work. Only 3 stars b/c it’s inexcusable I had to figure this out on my own and Symantec hasn’t fixed or told us for a month...but now it’s back to working normally and well like it did for the first year.
Great App but...
by ramired77 on 2020/11/28 01:06
I’ve been using this app for about a year. It’s been great at what it’s supposed to do but I have found that when I use the app to see the security cameras, I am unable to launch the app. This is important to me as to when I travel i need to keep track of what is going on back home. The other downside is that the VPN does not stay on even after the phone is in the lock mode. When I access the phone and try to use the internet, I have to wait about 45 seconds for the VPN to kick in. That’s way too long to try to look up something in a hurry. And the same goes for accessing the email. Same thing. Have to wait for the VPN to launch before I can have the mail pushed. But overall a good app.
Affects my data service.
by FearlessFarless on 2019/05/08 00:28
I have an iPhone X. Renders my data service useless, whether I’m home, at work or wherever I’m at. I cannot depend on this app, I have no idea if this app even does what it says it does. I logged out and bam now I have internet. It got to the point where I was turning my phone off and back on every day trying to get my data/internet service to work, too often my VPN wouldn&#39;t even turn on. I decided to discontinue my subscription to this app after a year of having it. Frankly, I lost interest to contact support, Norton will have to fix this issue w/out my encouragement. I think this app might work best if you have a Wi Fi connection which I do not. I bought this because I have LifeLock, at least LifeLock works. I would renew my subscription if Norton could prove to me it has resolved this issue/s. I hope this app works for you.
Not Impressed.
by berzerkprincess on 2020/03/20 13:51
This app is starting to appear suspicious. When I first downloaded it, it worked great and I was super excited. However, not a moment after, google search made me confirm that I wasn’t a “robot”, and the every day since the app disconnects itself and messes with my internet. Each time I turn on my phone—even from ‘sleep mode’—I have to reopen the app and let it start again. Even then, my internet works like crap (even worse than before) and the apps I use freak out because they think I’m, once again, a ‘robot’. I’m 99% sure the app, despite its claim, is tracking and storing my data, just by judging on how other apps and sites react. I will be deleting it shortly. It’s seriously a waste of time and effort. Not to mention, it’s shady and suspicious—which isn’t surprising, but disappointing nevertheless.
Turns itself off and exposes your private data
by gryller77 on 2018/10/08 02:00
It turns itself off without warning, potentially exposing your data on unsecure wifi networks! A flaw that defeats the whole purpose of having a VPN app! It is actually worse than having no VPN at all, because it gives you a false sense of security, causing you to communicate info such as a credit card number on an unsecured network because you believe you are on VPN when in fact the program has turned itself off. Unbelievably shoddy product! I have been a user of the Norton virus software. Seeing their wifi “product”, I am having to re-assess this company’s overall quality control practices. How could a “reputable” company like Symantec put out such a flawed VPN program? And do I want to trust them with my virus protection either? I need to switch to a different vendor for both solutions.
Discriminated against after being deceived by false advertising
by truly disgusted victem! on 2019/12/29 17:05
Zero stars! I am trying to complete a survey where in several places it was clearly stated that there was no charge, that it was a free 7 day trial. I don’t have a credit card so I’m being discriminated against because of my social credit status! This is false advertising in an extremely blatant form. No free trial should require a $40 payment , not to mention, because of the fact that it is merely a software install, their should be no reason I can’t be granted the 7 day free trial, which Norton can easily disable internally after the seven days! Why am I being discriminated against over weather or not I can afford to get a credit card? I am simply requesting that you not restrict me because of my social status. It’s no different than a civil rights issue, and you cannot deny my civil rights.
Blocked emails and internet
by Nank18 on 2020/09/06 02:14
I have had Norton LifeLock since late Dec or early January. Few problems with my desktop computer. Many problems with my iPad and iPhone. iPhone became almost nonfunctional in many ways: blocked emails and internet. Unable to access technical support relating to COVID-19 virus. Waited on line for about an hour. I understand bad time for staffing. I finally did delete Norton mobile security and VPN from my IPhone and immediately gained access to my emails and internet. Really did not want to do it. They work well on my desktop and iPad. Any suggestions? Installed App again on my IPhone. Same problem. Blocked internet and email Again. Why just on IPhone? Would like protection by not inconvenience.
Kills wifi
by hexatech vpn on 2021/01/06 22:56
Tried the 7 day free trial which normally, I wouldn&#39;t do.. I have loved various Norton products for decades. Recently their adblocker stopped working on my iPhone XR ios 14. No matter how many times I force quit safari, deleted and reinstalled Norton.. nothing.. hence my opting for the free trial on the VPN. It worked the first time I turned it on, although I was barraged with ads constantly, including full page cover ups but Every time I try to turn it on since, it kills my wifi and then just sits there spinning, trying to turn on with no signal. I have searched their site looking for explanations or suggestions on how to fix it, but nothing. And since downloading it, I have telemarketer calls, spam text and emails..ALL OF WHICH HAD BEEN PREVIOUSLY BLOCKED. So definitely, try the free trial first, and good luck with all the garbage that follows.
Used it over-seas
by jsphbuf on 2020/06/21 02:33
Enabled me to stream US content when not in the US. Once in a while a site will not load. It seems they want to block VPN use. When this happens I refresh the location until it gives me a different city and that solved the issue. It would be nice if you could just choose a location. You can choose US but the city it gives you is random. When I ran into the problem I described above, I would hit refresh but it would keep giving me New York. I had to hit refresh 5 or 6 times before it gave me something different.
App isn’t reliable too expensive terrible support
by CWoody11 on 2020/04/06 21:25
I installed this app almost a year ago and recently revisited it to see if my previous issues were solved. They weren’t , this may not be solely Symantec’s problem but in a way it truly is. I’ve been a victim of Stalkerware for 2.5 years across multiple devices and platforms. Initially they em were all secured with Symantec. Anyway on this VPN, it constantly disconnects, like as I’m writing this revie , during important phone calls and the like without warning. So if you’re looking for a VPN to keep you secure online, look elsewhere as this companies entire product line is a huge security nightmare. I want a refund for a product that doesn’t work and a response team even during non pandemic times is worthless. Stay away it’s too expensive if it were free.
Bait and switch
by khi1 on 2019/09/20 19:07
My 1-year subscription is apparently only good for 1 device at a time. When I try to log in with another device it says “No Seat Available” and forces me to log out of the other device which is active. What a PAIN! Making matters worse, there is no way to change or upgrade my subscription to multiple devices. Why? I have tried all of the recommended steps on Norton’s website including sending an “invitation email” to to device I am trying to add and I am taken back to a screen that says “No Seat Available.” A möbius strip of frustration with no clear instructions from Norton. This leave only one way to get Norton VPN on several devices—set up multiple accounts/passwords at $29 per device. Certainly not doing that but will be cancelling the subscription when it expires.
Not connecting to my home WiFi
by Bushbob69 on 2018/11/21 03:31
At first it seemed to connect fine. I have all Apple products. I would connect to my WiFi then go to use my iPhone or iPad and it would always say no internet connection, I would go back to settings and my WiFi says connected, then go back to what I was doing,ie; email, home security, Facebook or just regular internet on safari. I thought my WiFi or extenders were the problem, reset everything, but still issues of no internet connection. Then I went and deleted the vpn app from my iPad and it worked just fine, no issues. Took it off my iPhone 10Max and iPad Pro , internet connections were fine, everything works on all 3 devices without the vpn. So what can I check with the vpn app?
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All Versions
4.0
43,362 total
 5
27,228
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6,615
 3
2,320
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5,811
Current Version (3.4.6)
4.0
42,819 total
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27,140
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6,584
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2,307
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1,357
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