Screenshots
Keyword Volume Hits KEI Rank
system security
0.00
57
4
smarthome control
0.00
55
1
looq system
35.27
49
climate mobile
40.94
45
4
climate tools
0.55
43
2
savant mobile
0.00
39
1
climate control
0.00
36
2
clue mate
7.1 K
35
lpck systems
0.00
32
4
smart-lighting
0.00
25
savant systems llc
31.51
1
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App name
Savant Pro
Description
The Savant Pro App lets you control your lighting, climate, entertainment, and security from a single app on your iPhone, iPad, or Apple Watch. STREAMLINED FOR SIMPLICITY The Savant Pro 9.1 App gives you faster access to scenes, services, and settings that let you change the atmosphere in any room with just a tap. The App also features a new look for lighting and climate controls, making it easier to use than ever before. DESIGNED FOR THE WAY YOU LIVE With Savant, you can turn on your lights before you get home, coordinate your thermostats and window shades to save energy, and stream your favorite Sonos playlists to any room. Plus, you can view rooms at a glance to keep an eye on things from anywhere. CREATE YOUR OWN SCENES Combine multiple services into Savant Scenes you can access with a tap. Schedule a "Good Morning" scene to warm up the house, open the blinds, and turn on the news for when you wake up—or set the mood for "Date Night" with a perfect playlist and romantic lighting you can bring to life when the moment's right. ACCESS YOUR HOME FROM ANYWHERE Get peace of mind with convenient access to your system from anywhere. Receive customized alerts via email or push notification if something is amiss. PLEASE NOTE: Use of this app requires a Savant System running a minimum of 8.0 software, that has been installed and licensed by a Savant Authorized Integrator. To inquire about getting a system installed, visit www.savant.com and find an integrator in your area.
Your “Submit” a problem won’t “Submit”
by TrueDMBfan on 2020/05/30 14:23
What good is a problem ticket option here when it won’t work?
I have have nothing but problems with my Savant system
by TJPylko on 2020/05/23 17:29
I couldn’t be more disappointed with a product than my Savant system. The only thing it does consistently well is control the volume to my Bluesound player that drives my main high end speaker system. Other than that the only thing I would use it for is to play Tidal integrated into the system throughout other speakers in the house but that almost never, ever works. The local dealer, installer won’t ever return my calls or emails for a year now. Well, he did once and said he would get back to me but that hasn’t happened. Given this experience, I would not recommend this system and will research other systems to replace it.
I really want to like it, but it’s deficient!
by Teresajmz7 on 2020/05/10 05:38
I love the idea of what Savant can do, however, it is just so deficient as an app that’s supposed to be high technology for your home. When doing scenes I can’t set any timers as to when to stop it, which leaves you with a playlist playing all day long unless you get into the app turn it off. This is just an example, but it limits how you can use the app sooo much it is impressive. I am pretty young, which means it would seem it is easy for me to use the app, but it is actually a total struggle for me to try and understand and search what I want to do just to find out simple things are not available to do.
It works as it should, however...
by politochicken on 2020/05/07 02:04
It is great and gives a lot of commodities, however, it lacks a bit in user friendliness. When creating scenes you can’t hear the music you will choose before choosing it. Also, you can’t lower the volume of the music when editing without having to do the whole process of choosing the music again. Broadly it works just fine. It is just those types of details that make it very awkward and kind of hard for the user to do what he/she wants to do. I would recommend making the Spotify in music as close to the way Spotify is in the app. The Spotify app is one of the easiest to understand and use instinctively.
Harsh critics need to chill
by Dr Dre on 2020/04/26 14:04
As a former CTO I understand technology well. Being an integration system is not an easy task. Updates in third party systems can break things. Savant for the most part operates very very well given the challenges. Many people rate the app based on these integration glitches, which is not fair and IMHO doesn’t apply to the app. As for the app it’s exceptional ; we used to have crestron and my family couldn’t use it properly. This UI and app is family friendly yet powerful. Clean, modern and sophisticated. Bravo.
Horrible, simply horrible
by Gbirbig on 2020/04/16 01:02
Great when it works, except for the continuous steam of problems. Then most of the functionality simply disappeared. Horrible, reliability.
Needs a Keyboard!
by JakeThonas97 on 2020/04/11 03:33
Typing out emails and passwords to login to stuff on Apple TV is such a pain with just having to swipe to everything. Add a keyboard feature please!
Horrible Home Automation System
by blaklab on 2020/03/11 02:19
I can only say, run!! The system is extremely expensive and barely functional. In my case, I have a $35,000 remote control that doesn’t perform as well as Siri and Alexa. Look for another brand. You’ll be thankful to not use savant.
App has a bug
by RickResults on 2020/02/20 04:57
After installing the latest version now the music controls don’t work. After selecting a Spotify playlist and beginning play, the controls will not stay in a selectable mode. They flash across the screen but you cannot manage sound / volume or access the controls to pause, skip, etc. Come on, was this thing beta tested at all?
Piece of junk
by federalist92 on 2020/02/06 05:01
I’m a technology executive and my AV contractor installed this piece of junk system. I am a sophisticated buyer. Money is no object. But using Savant is painful. Every day. It’s awful. Awful, awful awful. Do not buy. Avoid at all costs.
Remote nightemare
by Flacogg on 2020/01/22 01:32
I wish the Remote Pro works as good as the iPhone App. It’s a nightmare because it gets disconnected a lot from the WiFi system. Also, takes some time to wake up and it’s not friendly use if a person is not into tech since every time it doesn’t connect, someone in the daily that knows how to is it can fix it. Another suggestion for the iPhone app is that is takes some sec to connect to the dusted once you open the IPhone app.
Best System Out There
by ShamronA on 2020/01/04 03:00
I have none of the issues I see in these reviews. It’s all about your integrator. If you get a good integrator that knows how to build the system and doesn’t over promise, your system will be fine. Very happy with Savant. Stick mostly with savant products in your system. Try to minimize your 3rd party integrations as much as possible. That’s where you’ll run into your issues. A good integrator should help you avoid those traps.
I have the Same Issue With Volume Control
by kdjfa on 2019/08/27 16:59
My integrator has rebooted our system and the problem persists. Any suggestions for resolving the issue?
Pro 9.11 update is a fail
by Teknobenji on 2019/08/21 22:07
As other users complain I cannot change volume- I have thousands of dollars in there equipment and the failure of this damned app makes it only half useful FIX IT
Very consistent! In its lack of reliability...
by Palioz on 2019/08/20 00:36
The app has become basically useless and a barnacle on my daily to-do list. I don’t want to reinstall from the App Store (again), I don’t want to wait on hold with support (again), etc. When it began failing to connect more than it would allow me to switch my porch lights on/off I abandoned savant for a more stable method of basic home automation. That was approx 6 months ago, I’ve come back to see if anything has changed, unfortunately it hasn’t.
Unable to change music volume
by AndyCva on 2019/08/18 19:22
Since update of the Savant Pro app to 9.1, I am unable to change music volume. On the panel that shows available sources, when I touch the bottom of the screen where the current source is displayed to change the volume, the current source panel expands from the bottom of the screen, but then it immediately collapses back to the bottom of the screen before I can change the volume.
Not Reliable
by Tra7330 on 2019/08/05 04:43
This app never works. It seems that it only works when I’m at home.... which serves no purpose. I’d like to be able to use it when I’m not at house... for such things as looking at the camera, turning lights on and off, letting the garage up and down, unlocking the doors, etc. You know... what it’s suppose to be use for.🤷🏽‍♀️
Great Update!
by MTJ39 on 2019/08/01 17:45
Loving the updates in 9.1! Much better control over the Apple TV, Siri integration, smoother control and integration of Sonos. Major improvement!
Nice concept but doesn’t really deliver
by Jbel2013 on 2019/07/22 14:29
System crashes more than desired or acceptable. Software updates can break links so its remote won’t work (just happened) and then the professional installer has to come back and fix it - system cannot be maintained by homeowner. Have to keep old remotes handy so we can operate system when Savant goes down. Switching tv or cable box to new brand requires another installer visit. It’s expensive and one would expect it to work flawlessly. We would not consider buying it again if we could start all over and are getting close to just writing it off and finding a new system to install. Too bad - as concept it sounded great. It is an expensive system and doesn’t work well enough. Not worth the cost or post install hassles.
Terrible interface. Not user friendly
by Chase lord on 2019/06/20 02:16
I have this system connected to my house speaker system. It only will connect to two phones, and the system is way more complicated than it needs to be. Waste of money.
Savant
by Macais123 on 2019/06/10 02:22
We have had savant system for over seven years we upgraded it and it still has never worked I’m constantly calling the IT guys and I’m a professional who works on a computer every day of my life - there’s no logic to the system and it has compounded everybody in the family. We’ve always been very unhappy
Barely works for music, buggy at best
by Hand Hugs on 2019/06/05 23:50
This feels like an app that's perpetually in beta, or designed and coded by people who ignore bug reports and never really tested it. For a modern piece of technology I'd give it a D. It works but the interface is awful and I can almost never get the Spotify connection to work. The playlists act weird all the time and it's pretty poor all around. I wish it was better.
Best Smart Home System
by andresgarza on 2019/05/26 18:00
We’ve tried all of the 3 big players in this market: Savant, Crestron and Control4. By far, Savant is way ahead in terms of simplicity and usability for residential users. That said, all of these 3 systems boil down to the integrator/installer. You can spend thousands of dollars on equipment but have a very different experience depending on the installer. Don’t just necessarily go with the installer that offers the best pricing, but go with the one that has the skill and time to correctly program your Savant system.
Do not buy Savant
by USA-TX on 2019/05/25 15:53
We spent six figures on a Savant home automation system. The system is fundamentally unreliable (i.e. doors not opening, Savant door station video not recording, Savant thermostats freezing up requiring us to physically remove and reseat the hardware, third party systems dropping from support (security, sprinklers, etc.), constant issues with the network, etc. etc.). This is a terrible vendor in a terrible market. Do not trust any integrator trying to sell you Savant.
Pathetic
by BenReviews21 on 2019/05/24 21:49
Absolutely pathetic app. Does not work. Totally crap service.
Clunky and impossible to navigate
by GopherGuy26 on 2019/05/21 22:01
I just pulled this system out of my home, my wife absolutely hated it. The interface is beautiful however is almost impossible to navigate. Why can I not have buttons of my favorite actions on common pages? Why cannot access my camera NVR from inside this app? Terrible platform!
Avoid-Savant will shorten your life with agravation
by PerryBorenstein on 2019/05/12 00:42
I have spent 10s of thousands of dollars on Savant Systems. Today, as I am unable to use my Apple TV because of Savant, I thought I’d take a moment to warn people away from Savant. 1. I spent thousands on the 1st install 10 years ago. Performance and functions were terrible. 2. I’ve upgraded the equipment twice. Function improved with the app, but not the system itself. 3. I have to reset Savant about once a week. There are 12 separate components that can be reset. 4. Don’t ever expect it to just turn on and work. It’s just as likely not to work. The secret to Savant happiness is low or no expectations. 5. My remote room speakers no longer work properly. 6. There is no automated testing of the system, so after every maintenance visit I find something new is broken. 7. I live in an apartment, yet I can no longer hear music in a room next to the system. Even though they installed remote speakers in the room. 8. Switching between sources gives you enough time to grab a snack before it switches. 9. On the TV, I only have DIRECTV, a Blu-ray, a music server and an Apple TV. That’s it. No game controller or other input devices. 10. I have some home automation but the programming for lights is clunky. (Not part of the app, part of the install.) 11. Lastly, I am too embarrassed to tell you the total amount I paid for this aggravation. 10s of thousands. The high end of that range. And I admit. I was a sucker. Don’t be a sucker. Stay away from Savant Systems. Also: Look at the "what's new" section of the App. Everything listed requires extremely expensive upgrades on equipment and programming. We're talking tens of thousands of dollars. This system is architected for the 1% who can afford live-in pool boys and multiple yachts; people who do not themselves operate the system but instead tell their butlers and servants what they want. Unless you are a billionaire or Russian oligarch, you cannot afford the agravation that Savant is offering.
Room for improvement
by Cdema on 2019/04/27 11:59
Been a Savant user for 5 years now. The system is sleek. But it is really only as good as your A/V vendor. It’s all in the programming and component compatibility. Music integration is the biggest issue. Pandora and Spotify work well but if you want to integrate your own libraries and playlists, services like Google leave a lot to be desired on this platform - finding music, refreshing playlists - terrible. And, obviously, no Apple Music integration at this time. You can get around a lot of the issues by air playing to a Savant media server, but that’s an additional step that many users skeptical of technology in the first place, won’t tackle. And the app needs some updating. The old app Savant 7 allowed the volume buttons on the phone to control the volume for the service you are dialed in to. Much easier than the slider. Also, please develop a lock screen widget. Unlocking your phone and waiting for the app to load to adjust the volume, pause, change a channel or song, is almost a dealbreaker for the app. Such a feature should be well within our grasp. Oh, and $700+ dollars for a remote! C’mon Savant!
Shockingly Bad Technology Relative to Price
by LBSN Review on 2019/04/21 05:29
We have had Savant system installed and have been painfully using for three years. It has a huge price tag before calling the local AV company to come out and reprogram/troubleshoot every other month. It is shocking they still sell this platform. There is ALWAYS some component which never work or is insanely incompetent. If Apple product IP and functionality is the gold standard 10, Savant is a 1.5. It’s clunky unreliable, expensive, and embarrassing low end technology behind the massive sticker price. Do not allow your AV company to sell you this. You will be having them out to your house every other month to fix some deficiency. I have no clue why Apple or Google have not entered this comprehensive home operations platform space. It literally shocks me that this negligent Savant product is still selling this garbage platform. Am thinking about just uninstalling all together and dropping in the dump. Absolutely horrible experience using Savant, in every capacity. Run!
Rarely Works
by DCarter1906 on 2019/04/14 15:31
System rarely works. The TV function has never worked and others are sporadic at best. Now the system won’t even open.
Shades in scenes
by Kevin_Simmonds on 2019/04/09 12:57
Please add shade control in scenes and apple shortcuts.
Greatest Home Automation Company Out
by Richierich480 on 2019/03/29 05:05
This system is the best automation system out and I have had Crestron and control 4 on my previous houses and savant is by far the greatest System ever made. They only keep getting better And with the watch app out it blows every other system out of the water. KEEP UP THE GREAT WORK
Version 9.0.1 fixed issues from version 9.0
by Litefmfan on 2019/03/22 03:25
Most lighting options from previous versions has vanished in version 9.0 but version 9.0.1 fixed this apparently. Savant was quick to fix this :) Will give it 5 stars when Savant app will work on the background without having to reconnect when you return to the App. Also it would be great if we could use the device side buttons to adjust volume on Savant Music. Another Great feature missing would be to create a scene with Shades and blinds, schedule times of day to open and close them. Apart from that Savant interface is great, easy to use, and I am a great fan
Latest update crashing!
by 714417 on 2019/03/21 23:03
Please fix this! It crashes every time I try to send a command. On iPhone X and iPad.
New version keeps crashing
by Rocketbrothers540 on 2019/03/21 17:06
Just downloaded the update. This version crashes every single time I try to input a command in any room. I uninstalled, rebooted my phone and the issue remains. I rely on this app to function 100% for my job as we use savant in our showroom.
Don’t upgrade
by Lv2rn4evr on 2019/03/21 16:27
Are use this latest upgrade of Savant and now I cannot control the lighting in my house. I’m hoping to find a way to install the previous version. Warning – do not update!
Savant pro
by Whiskyearl on 2019/03/21 13:58
In general I think the app is well constructed and performs well. However, with the new upgrade the app crashes anytime you try to control the lights in your house. I don’t know about other functions since I just started using the new upgraded app. Please review and fix this flaw.
9.0 is a disaster
by Batzye on 2019/03/21 00:44
Crashes when selecting simple functions. Prior version worked flawlessly. Fix this!
Not consistent
by taylorpickels on 2019/01/25 22:03
It has sometimes where it works find but then doesn't work other times
Missing features!!!!
by Mirsad Isufi on 2019/01/12 06:10
After last update i cant add my new lg tv to savant remote. When i gonto add a device does not show any tv model or option. System and HUB should be more faster that it is.
Unstable
by ColoPerson3 on 2018/12/19 05:33
When it works it’s great, but the problem is that’s only about two thirds of the time
This system works great
by Eran K. on 2018/10/06 20:20
For anyone that says this system is terrible they area very very wrong. This is the best integration system on the market today. The Savant app works great and the Savant system itself is very easy to use. I would highly recommend Savant and their mobile app to everyone!!!!!
Doesn’t work well
by cmfloyd on 2018/10/04 11:54
Spent a lot of time and money and the system barely works. Programming by Media Design the local Savant support does not work. After many attempts to make it work I finally stopped using it. Most of my house is now on HomeKit devices. Only benefit from Savant dealer was organizing my audiovisual equipment. Save your money and time.
Love my system!
by JVoorhees1313 on 2018/10/03 21:50
Get a great integrator to design and install your system, and Savant is amazing. The most intuitive, and I love the way the system updates itself.
Can’t play music off my phone
by Namo277 on 2018/09/24 14:25
I can only play playlists or music apps like pandora or spotify. I want to play music off my iphone library
It's All About Your Integrator
by insaneravebrain on 2018/08/15 17:59
Savant does as advertised when used with a quality integrator. There are certainly boundaries to the system but they are reasonable and if your installer stays within them and doesn’t promise functionality beyond the boundaries then the system is rock solid.
Fantastic!!
by mrmdgrl on 2018/08/05 02:28
Love our savant system!! Doorbell, lighting control, garage doors, music, tv it’s so easy to navigate and a great way to run our home!!! Love it!! And love our integrator!!!
Great system if you hire a good installer
by ryan91681 on 2018/07/06 21:15
This system works great if you have a good integrator. Pick your integrator wisely. Great products can be screwed up if you hire someone who doesn’t have skills or training to install them correctly. Lutron works great.
Very satisfied
by MAlcheck on 2018/06/27 07:44
I don't take advantage of all of the features but what I do control (all entertainment functions, thermostats, alarm, and cameras) it does really well. I've never had glitches and guest can use the remotes without ever encountering a problem. That's huge. It's grandpa/babysitter proof - that may be the most important component.
Worked fine until latest update
by DeepAbrol on 2018/06/21 16:29
Updated to latest version a few weeks ago and now the system is lagging and bunch of issues with controls not responding properly with the RF controls. Please look into this and rectify.
Volume control impossible to use
by Gr280 on 2018/06/17 15:58
Especially on like the Sonos integration. The slider is overly sensitive...if you can actually get it to slide. With a finger almost impossible. Maybe with a stylus...but who uses those on their iPhone?
May 30 update
by =Guydoc= on 2018/06/03 05:30
The app is very unstable The control interface jumps, there are erratic controls Please update
Music server doesn’t work after update
by Green mountains 802 on 2018/06/02 13:48
After updating, the music server is not showing up on the network. Please fix ASAP.
Best interface on the market
by Apocalypse guy on 2018/06/01 01:22
I have had Savant at to control my home for 6 years, started at 5.xx then updated to 7.xx and not in 8.xx they have really hit it out of the park! Most reliable system I have ever used! The user scene’s are amazing, I can make a button to set the lights draw the shades and turn on my house music in about 10 seconds! Hands down the most powerful interface ever!
An awful Universal Remote System
by premier league fan1 on 2018/04/16 23:58
My home theater system has forced me to endure the pain of using this garbage system. The iPhone app is completely clunky and unresponsive. When trying to use the keypad, it will quadruple my inputs. For example, if I type “103” I will get “11110003333”. It’s so incredibly frustrating. I hate this app so much and I have no choice to use it because that’s what was set up with my home theater.
3/20/18 update-lost volume control
by Johanna E on 2018/03/21 05:44
Just got an auto update today and when I press the volume control button (tv is on), the screen freezes (white bar pops up to the top.) PLEASE fix this ASAP and I’ll update this review.
Fantastic System!
by Antonious BIG on 2017/12/28 21:47
Savant is the best home automation system available on the market today! While it’s demographic may be towards the luxury market, it still works great for smaller systems. If anyone is having issues they should always contact their Savant Authorized Dealer first.
More info
by Crunkelstiltskin on 2017/12/20 17:32
I wish Savant would describe what they actually change with each update.
Positive reviews are company placements
by Qeternity on 2017/12/17 11:39
These systems are like he** on earth. Nothing ever works and they never keep up to date with the newest iPhones. This at least should be a no brainer when cost is this high but obviously these guys don’t care.
Pathetic
by Pop214 on 2017/12/09 11:42
UPDATE 2 After being promised an “engineer on standby” and a service team to make yet another attempt at making this system operational, nothing. 6 months after contacting customer service, only promises, no service. This system does not work, and neither does Savant customer service. Do not by a Savant system or use this app; neither work reliably and sometimes not at all requiring a system reboot. Remotes are sluggish, controls fail, hvac panels are slow / unresponsive, software updates cause numerous failures. And no customer service. ORIGINAL Pool control does not work. Alarm control does not work. DO NOT PURCHASE any system using this pathetic interface. It is truly lame. After 2 years, the local rep for this product has failed to make it operational. UPDATE: After a visit today by the local rep, not only does the pool/spa control not work, now the garage doors don't work. This is typical with Savant; why they attempt to fix something, they break other things. Something is wrong with their configuration update, as it does not seem to migrate to newer versions of Savant. Still, do not buy this system.
Great
by Alexandresantana on 2017/12/06 14:25
Great app. Works fluently and looks beautiful. A few bugs here and there. Would love more customization via the app. Also, please optimize for iPhone X!
Fast, reliable, easy
by Veritas83 on 2017/09/20 21:43
The latest iteration of the Savant app is fluid, fast and reliable. The customization options are awesome and it’s great how an end user can tweak things. It’s not perfect as I would love to see universal volume control but it’s pretty close!
Do not waste money
by GalvyGirl on 2017/08/17 14:15
I can't tell you how many issues we have had with our savant system. It has been nothing but a headache. We got the new pro remote which was supposed to be an upgrade but he remote screen cracked without it being dropped and frequently needs to be rebooted. The iPhone app works ok, but for the price of this system, consumers should demand better. We went with magnolia for installation, they have been equally painful to deal with. Safe yourself the headache and do not use savant. Additionally the remote screen cracks without dropping it. Savant will NOT stand behind their product. Will not replace a warrantied item w poor quality materials. STAY AWAY.
A waste of money
by Dad124 on 2017/07/22 03:17
Lots of issues save your money
Literally doesn't work
by techfanCA on 2017/06/02 22:12
Can't get anything to play
Not sure why everyone is having a hard time...
by Tomster360 on 2017/02/17 23:11
I have been using Savant since 2010 and find the latest Pro 8 app works better than True Control & Pro 7 for me. I think it's genius that you now rely on swipe gestures instead of individual buttons, so you can focus on the screen and not the app controlling it. The fact is this, Pro 8 is capable of controlling every aspect of your home from DirecTV to the garage door. Somewhere someone isn't going to be happy, but I find if a quality AV professional installed the system this app navigates all of those features with ease. P.S. Dustin1179 is entirely incorrect in stating there are no "fast forward/pause/etc" buttons. You can simply choose those options upon selecting the DirecTV "keypad" screen that contains the number pad and fast forward, play, pause, etc buttons... It's a shame that installers are not properly educating their clients and Savant is the one getting hit with the bad press.
Awful! Savant is TOTAL WASTE of money!!!
by MX223 on 2017/02/13 03:10
Terrible user interface for DirecTV. Channel buttons and Page buttons both scroll a full page in "Guide" and "List". The whole center of the app UI is up/down/left/right/select buttons with a swipe option. These buttons and the swipe option are too sensitive. It gets confused between a swipe, up/down button press, and a tap to 'select'. This makes it impossible to navigate the List and Guide, which renders this app useless. I was leery of buying the expensive Savant hardware, and now I know it was a waste. Another example - the "List" button isn't on the main page. It's buried behind a "..." button. With no option to customize and move things around. Seriously? Has anyone at Savant used this app?
Missing functionality
by Cdmwjwbwjdkaliehrbfjfks on 2017/01/06 17:38
Please make a music control widget or let my iPhone control music from the swipe up menu
Useless
by Dustin1179 on 2016/12/20 04:23
So much worse than the true control app. The remote function is comically bad. Impossible to control DirecTV. No fast forward/pause etc, no arrow keys (you have to do this awkward swipe instead), just strangely terrible. Who designs this stuff? Try using your own product. Oh but you can set a photo for each room. That's so cool and useful. /endsarcasm.
It would be helpful...
by BradPa2 on 2016/10/18 00:30
If you actually said what "other customer-related upgrades" were actually being made in the update description. Consider this a customer-related upgrade.
Don't be in a hurry to upgrade
by KoreanKowboy on 2016/07/30 10:58
Lots of bugs with Pro 8: 1. Doesn't work with my Lutron shades 2. Scenes don't work with my lights 3. Can't control my Apple TV
Apple Watch fixed
by Jud on 2016/06/09 15:43
Ready for install. Scenes work better than ever and very customizable through the version 8 pro app.
I wouldn't upgrade yet
by RMZ1978 on 2016/05/22 04:12
I upgraded a couple of weeks ago. I don't recommend it. First, the new app doesn't offer the same functionality (e.g., you can't control music and volume in multiple zones). Second, it caused a bunch of problems. For example, once I made the change, I lost control of the thermostats: if I adjusted the temperature up or down on the app, it would automatically drop the temperature on that thermostat by 20 degrees. It took the installer several calls with Savant to get it worked out. Just not worth the trouble right now
HVAC doesn't work in Celcius!
by Bizilento on 2016/05/18 00:35
Hvac screens doesn't work with celcius, making the upgrade to 8 very dangerous. Be careful!
Apple Watch App doesn't work at all
by Lenny Wiser on 2016/05/08 00:42
Good upgrade, but fix the Apple watch connectivity asap. Used it all the time on the last app.
Shockingly Bad Technology Relative to Price
by LBSN Review on 2019/04/21 05:29
We have had Savant system installed and have been painfully using for three years. It has a huge price tag before calling the local AV company to come out and reprogram/troubleshoot every other month. It is shocking they still sell this platform. There is ALWAYS some component which never work or is insanely incompetent. If Apple product IP and functionality is the gold standard 10, Savant is a 1.5. It’s clunky unreliable, expensive, and embarrassing low end technology behind the massive sticker price. Do not allow your AV company to sell you this. You will be having them out to your house every other month to fix some deficiency. I have no clue why Apple or Google have not entered this comprehensive home operations platform space. It literally shocks me that this negligent Savant product is still selling this garbage platform. Am thinking about just uninstalling all together and dropping in the dump. Absolutely horrible experience using Savant, in every capacity. Run!
Version 9.0.1 fixed issues from version 9.0
by Litefmfan on 2019/03/22 03:25
Most lighting options from previous versions has vanished in version 9.0 but version 9.0.1 fixed this apparently. Savant was quick to fix this :) Will give it 5 stars when Savant app will work on the background without having to reconnect when you return to the App. Also it would be great if we could use the device side buttons to adjust volume on Savant Music. Another Great feature missing would be to create a scene with Shades and blinds, schedule times of day to open and close them. Apart from that Savant interface is great, easy to use, and I am a great fan
I really want to like it, but it’s deficient!
by Teresajmz7 on 2020/05/10 05:38
I love the idea of what Savant can do, however, it is just so deficient as an app that’s supposed to be high technology for your home. When doing scenes I can’t set any timers as to when to stop it, which leaves you with a playlist playing all day long unless you get into the app turn it off. This is just an example, but it limits how you can use the app sooo much it is impressive. I am pretty young, which means it would seem it is easy for me to use the app, but it is actually a total struggle for me to try and understand and search what I want to do just to find out simple things are not available to do.
Pathetic
by Pop214 on 2017/12/09 11:42
UPDATE 2 After being promised an “engineer on standby” and a service team to make yet another attempt at making this system operational, nothing. 6 months after contacting customer service, only promises, no service. This system does not work, and neither does Savant customer service. Do not by a Savant system or use this app; neither work reliably and sometimes not at all requiring a system reboot. Remotes are sluggish, controls fail, hvac panels are slow / unresponsive, software updates cause numerous failures. And no customer service. ORIGINAL Pool control does not work. Alarm control does not work. DO NOT PURCHASE any system using this pathetic interface. It is truly lame. After 2 years, the local rep for this product has failed to make it operational. UPDATE: After a visit today by the local rep, not only does the pool/spa control not work, now the garage doors don't work. This is typical with Savant; why they attempt to fix something, they break other things. Something is wrong with their configuration update, as it does not seem to migrate to newer versions of Savant. Still, do not buy this system.
Harsh critics need to chill
by Dr Dre on 2020/04/26 14:04
As a former CTO I understand technology well. Being an integration system is not an easy task. Updates in third party systems can break things. Savant for the most part operates very very well given the challenges. Many people rate the app based on these integration glitches, which is not fair and IMHO doesn’t apply to the app. As for the app it’s exceptional ; we used to have crestron and my family couldn’t use it properly. This UI and app is family friendly yet powerful. Clean, modern and sophisticated. Bravo.
Best Smart Home System
by andresgarza on 2019/05/26 18:00
We’ve tried all of the 3 big players in this market: Savant, Crestron and Control4. By far, Savant is way ahead in terms of simplicity and usability for residential users. That said, all of these 3 systems boil down to the integrator/installer. You can spend thousands of dollars on equipment but have a very different experience depending on the installer. Don’t just necessarily go with the installer that offers the best pricing, but go with the one that has the skill and time to correctly program your Savant system.
I have have nothing but problems with my Savant system
by TJPylko on 2020/05/23 17:29
I couldn’t be more disappointed with a product than my Savant system. The only thing it does consistently well is control the volume to my Bluesound player that drives my main high end speaker system. Other than that the only thing I would use it for is to play Tidal integrated into the system throughout other speakers in the house but that almost never, ever works. The local dealer, installer won’t ever return my calls or emails for a year now. Well, he did once and said he would get back to me but that hasn’t happened. Given this experience, I would not recommend this system and will research other systems to replace it.
Best System Out There
by ShamronA on 2020/01/04 03:00
I have none of the issues I see in these reviews. It’s all about your integrator. If you get a good integrator that knows how to build the system and doesn’t over promise, your system will be fine. Very happy with Savant. Stick mostly with savant products in your system. Try to minimize your 3rd party integrations as much as possible. That’s where you’ll run into your issues. A good integrator should help you avoid those traps.
Best interface on the market
by Apocalypse guy on 2018/06/01 01:22
I have had Savant at to control my home for 6 years, started at 5.xx then updated to 7.xx and not in 8.xx they have really hit it out of the park! Most reliable system I have ever used! The user scene’s are amazing, I can make a button to set the lights draw the shades and turn on my house music in about 10 seconds! Hands down the most powerful interface ever!
Remote nightemare
by Flacogg on 2020/01/22 01:32
I wish the Remote Pro works as good as the iPhone App. It’s a nightmare because it gets disconnected a lot from the WiFi system. Also, takes some time to wake up and it’s not friendly use if a person is not into tech since every time it doesn’t connect, someone in the daily that knows how to is it can fix it. Another suggestion for the iPhone app is that is takes some sec to connect to the dusted once you open the IPhone app.
Unable to change music volume
by AndyCva on 2019/08/18 19:22
Since update of the Savant Pro app to 9.1, I am unable to change music volume. On the panel that shows available sources, when I touch the bottom of the screen where the current source is displayed to change the volume, the current source panel expands from the bottom of the screen, but then it immediately collapses back to the bottom of the screen before I can change the volume.
Very satisfied
by MAlcheck on 2018/06/27 07:44
I don't take advantage of all of the features but what I do control (all entertainment functions, thermostats, alarm, and cameras) it does really well. I've never had glitches and guest can use the remotes without ever encountering a problem. That's huge. It's grandpa/babysitter proof - that may be the most important component.
This system works great
by Eran K. on 2018/10/06 20:20
For anyone that says this system is terrible they area very very wrong. This is the best integration system on the market today. The Savant app works great and the Savant system itself is very easy to use. I would highly recommend Savant and their mobile app to everyone!!!!!
Greatest Home Automation Company Out
by Richierich480 on 2019/03/29 05:05
This system is the best automation system out and I have had Crestron and control 4 on my previous houses and savant is by far the greatest System ever made. They only keep getting better And with the watch app out it blows every other system out of the water. KEEP UP THE GREAT WORK
It's All About Your Integrator
by insaneravebrain on 2018/08/15 17:59
Savant does as advertised when used with a quality integrator. There are certainly boundaries to the system but they are reasonable and if your installer stays within them and doesn’t promise functionality beyond the boundaries then the system is rock solid.
Nice concept but doesn’t really deliver
by Jbel2013 on 2019/07/22 14:29
System crashes more than desired or acceptable. Software updates can break links so its remote won’t work (just happened) and then the professional installer has to come back and fix it - system cannot be maintained by homeowner. Have to keep old remotes handy so we can operate system when Savant goes down. Switching tv or cable box to new brand requires another installer visit. It’s expensive and one would expect it to work flawlessly. We would not consider buying it again if we could start all over and are getting close to just writing it off and finding a new system to install. Too bad - as concept it sounded great. It is an expensive system and doesn’t work well enough. Not worth the cost or post install hassles.
Very consistent! In its lack of reliability...
by Palioz on 2019/08/20 00:36
The app has become basically useless and a barnacle on my daily to-do list. I don’t want to reinstall from the App Store (again), I don’t want to wait on hold with support (again), etc. When it began failing to connect more than it would allow me to switch my porch lights on/off I abandoned savant for a more stable method of basic home automation. That was approx 6 months ago, I’ve come back to see if anything has changed, unfortunately it hasn’t.
Fantastic System!
by Antonious BIG on 2017/12/28 21:47
Savant is the best home automation system available on the market today! While it’s demographic may be towards the luxury market, it still works great for smaller systems. If anyone is having issues they should always contact their Savant Authorized Dealer first.
Fast, reliable, easy
by Veritas83 on 2017/09/20 21:43
The latest iteration of the Savant app is fluid, fast and reliable. The customization options are awesome and it’s great how an end user can tweak things. It’s not perfect as I would love to see universal volume control but it’s pretty close!
Great system if you hire a good installer
by ryan91681 on 2018/07/06 21:15
This system works great if you have a good integrator. Pick your integrator wisely. Great products can be screwed up if you hire someone who doesn’t have skills or training to install them correctly. Lutron works great.
Do not buy Savant
by USA-TX on 2019/05/25 15:53
We spent six figures on a Savant home automation system. The system is fundamentally unreliable (i.e. doors not opening, Savant door station video not recording, Savant thermostats freezing up requiring us to physically remove and reseat the hardware, third party systems dropping from support (security, sprinklers, etc.), constant issues with the network, etc. etc.). This is a terrible vendor in a terrible market. Do not trust any integrator trying to sell you Savant.
Worked fine until latest update
by DeepAbrol on 2018/06/21 16:29
Updated to latest version a few weeks ago and now the system is lagging and bunch of issues with controls not responding properly with the RF controls. Please look into this and rectify.
Savant
by Macais123 on 2019/06/10 02:22
We have had savant system for over seven years we upgraded it and it still has never worked I’m constantly calling the IT guys and I’m a professional who works on a computer every day of my life - there’s no logic to the system and it has compounded everybody in the family. We’ve always been very unhappy
Love my system!
by JVoorhees1313 on 2018/10/03 21:50
Get a great integrator to design and install your system, and Savant is amazing. The most intuitive, and I love the way the system updates itself.
Not Reliable
by Tra7330 on 2019/08/05 04:43
This app never works. It seems that it only works when I’m at home.... which serves no purpose. I’d like to be able to use it when I’m not at house... for such things as looking at the camera, turning lights on and off, letting the garage up and down, unlocking the doors, etc. You know... what it’s suppose to be use for.🤷🏽‍♀️
Clunky and impossible to navigate
by GopherGuy26 on 2019/05/21 22:01
I just pulled this system out of my home, my wife absolutely hated it. The interface is beautiful however is almost impossible to navigate. Why can I not have buttons of my favorite actions on common pages? Why cannot access my camera NVR from inside this app? Terrible platform!
I have the Same Issue With Volume Control
by kdjfa on 2019/08/27 16:59
My integrator has rebooted our system and the problem persists. Any suggestions for resolving the issue?
Great Update!
by MTJ39 on 2019/08/01 17:45
Loving the updates in 9.1! Much better control over the Apple TV, Siri integration, smoother control and integration of Sonos. Major improvement!
Doesn’t work well
by cmfloyd on 2018/10/04 11:54
Spent a lot of time and money and the system barely works. Programming by Media Design the local Savant support does not work. After many attempts to make it work I finally stopped using it. Most of my house is now on HomeKit devices. Only benefit from Savant dealer was organizing my audiovisual equipment. Save your money and time.
Volume control impossible to use
by Gr280 on 2018/06/17 15:58
Especially on like the Sonos integration. The slider is overly sensitive...if you can actually get it to slide. With a finger almost impossible. Maybe with a stylus...but who uses those on their iPhone?
Fantastic!!
by mrmdgrl on 2018/08/05 02:28
Love our savant system!! Doorbell, lighting control, garage doors, music, tv it’s so easy to navigate and a great way to run our home!!! Love it!! And love our integrator!!!
Savant pro
by Whiskyearl on 2019/03/21 13:58
In general I think the app is well constructed and performs well. However, with the new upgrade the app crashes anytime you try to control the lights in your house. I don’t know about other functions since I just started using the new upgraded app. Please review and fix this flaw.
Missing features!!!!
by Mirsad Isufi on 2019/01/12 06:10
After last update i cant add my new lg tv to savant remote. When i gonto add a device does not show any tv model or option. System and HUB should be more faster that it is.
More info
by Crunkelstiltskin on 2017/12/20 17:32
I wish Savant would describe what they actually change with each update.
Terrible interface. Not user friendly
by Chase lord on 2019/06/20 02:16
I have this system connected to my house speaker system. It only will connect to two phones, and the system is way more complicated than it needs to be. Waste of money.
New version keeps crashing
by Rocketbrothers540 on 2019/03/21 17:06
Just downloaded the update. This version crashes every single time I try to input a command in any room. I uninstalled, rebooted my phone and the issue remains. I rely on this app to function 100% for my job as we use savant in our showroom.
Great
by Alexandresantana on 2017/12/06 14:25
Great app. Works fluently and looks beautiful. A few bugs here and there. Would love more customization via the app. Also, please optimize for iPhone X!
Horrible Home Automation System
by blaklab on 2020/03/11 02:19
I can only say, run!! The system is extremely expensive and barely functional. In my case, I have a $35,000 remote control that doesn’t perform as well as Siri and Alexa. Look for another brand. You’ll be thankful to not use savant.
Pro 9.11 update is a fail
by Teknobenji on 2019/08/21 22:07
As other users complain I cannot change volume- I have thousands of dollars in there equipment and the failure of this damned app makes it only half useful FIX IT
Rarely Works
by DCarter1906 on 2019/04/14 15:31
System rarely works. The TV function has never worked and others are sporadic at best. Now the system won’t even open.
Needs a Keyboard!
by JakeThonas97 on 2020/04/11 03:33
Typing out emails and passwords to login to stuff on Apple TV is such a pain with just having to swipe to everything. Add a keyboard feature please!
Don’t upgrade
by Lv2rn4evr on 2019/03/21 16:27
Are use this latest upgrade of Savant and now I cannot control the lighting in my house. I’m hoping to find a way to install the previous version. Warning – do not update!
Positive reviews are company placements
by Qeternity on 2017/12/17 11:39
These systems are like he** on earth. Nothing ever works and they never keep up to date with the newest iPhones. This at least should be a no brainer when cost is this high but obviously these guys don’t care.
Piece of junk
by federalist92 on 2020/02/06 05:01
I’m a technology executive and my AV contractor installed this piece of junk system. I am a sophisticated buyer. Money is no object. But using Savant is painful. Every day. It’s awful. Awful, awful awful. Do not buy. Avoid at all costs.
Music server doesn’t work after update
by Green mountains 802 on 2018/06/02 13:48
After updating, the music server is not showing up on the network. Please fix ASAP.
Horrible, simply horrible
by Gbirbig on 2020/04/16 01:02
Great when it works, except for the continuous steam of problems. Then most of the functionality simply disappeared. Horrible, reliability.
Not consistent
by taylorpickels on 2019/01/25 22:03
It has sometimes where it works find but then doesn't work other times
Unstable
by ColoPerson3 on 2018/12/19 05:33
When it works it’s great, but the problem is that’s only about two thirds of the time
Your “Submit” a problem won’t “Submit”
by TrueDMBfan on 2020/05/30 14:23
What good is a problem ticket option here when it won’t work?
Rating Trends
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All Versions
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Current Version (9.3)
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Version History
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system security
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looq system
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climate mobile
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Screenshots
Keyword Volume Hits KEI Rank
smarthome control
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looq system
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Search Visibility
App name
Savant Pro
Description
The Savant Pro App lets you control your lighting, climate, entertainment, and security from a single app on your iPhone, iPad, or Apple Watch. STREAMLINED FOR SIMPLICITY The Savant Pro 9.1 App gives you faster access to scenes, services, and settings that let you change the atmosphere in any room with just a tap. The App also features a new look for lighting and climate controls, making it easier to use than ever before. DESIGNED FOR THE WAY YOU LIVE With Savant, you can turn on your lights before you get home, coordinate your thermostats and window shades to save energy, and stream your favorite Sonos playlists to any room. Plus, you can view rooms at a glance to keep an eye on things from anywhere. CREATE YOUR OWN SCENES Combine multiple services into Savant Scenes you can access with a tap. Schedule a "Good Morning" scene to warm up the house, open the blinds, and turn on the news for when you wake up—or set the mood for "Date Night" with a perfect playlist and romantic lighting you can bring to life when the moment's right. ACCESS YOUR HOME FROM ANYWHERE Get peace of mind with convenient access to your system from anywhere. Receive customized alerts via email or push notification if something is amiss. PLEASE NOTE: Use of this app requires a Savant System running a minimum of 8.0 software, that has been installed and licensed by a Savant Authorized Integrator. To inquire about getting a system installed, visit www.savant.com and find an integrator in your area.
Your “Submit” a problem won’t “Submit”
by TrueDMBfan on 2020/05/30 14:23
What good is a problem ticket option here when it won’t work?
I have have nothing but problems with my Savant system
by TJPylko on 2020/05/23 17:29
I couldn’t be more disappointed with a product than my Savant system. The only thing it does consistently well is control the volume to my Bluesound player that drives my main high end speaker system. Other than that the only thing I would use it for is to play Tidal integrated into the system throughout other speakers in the house but that almost never, ever works. The local dealer, installer won’t ever return my calls or emails for a year now. Well, he did once and said he would get back to me but that hasn’t happened. Given this experience, I would not recommend this system and will research other systems to replace it.
I really want to like it, but it’s deficient!
by Teresajmz7 on 2020/05/10 05:38
I love the idea of what Savant can do, however, it is just so deficient as an app that’s supposed to be high technology for your home. When doing scenes I can’t set any timers as to when to stop it, which leaves you with a playlist playing all day long unless you get into the app turn it off. This is just an example, but it limits how you can use the app sooo much it is impressive. I am pretty young, which means it would seem it is easy for me to use the app, but it is actually a total struggle for me to try and understand and search what I want to do just to find out simple things are not available to do.
It works as it should, however...
by politochicken on 2020/05/07 02:04
It is great and gives a lot of commodities, however, it lacks a bit in user friendliness. When creating scenes you can’t hear the music you will choose before choosing it. Also, you can’t lower the volume of the music when editing without having to do the whole process of choosing the music again. Broadly it works just fine. It is just those types of details that make it very awkward and kind of hard for the user to do what he/she wants to do. I would recommend making the Spotify in music as close to the way Spotify is in the app. The Spotify app is one of the easiest to understand and use instinctively.
Harsh critics need to chill
by Dr Dre on 2020/04/26 14:04
As a former CTO I understand technology well. Being an integration system is not an easy task. Updates in third party systems can break things. Savant for the most part operates very very well given the challenges. Many people rate the app based on these integration glitches, which is not fair and IMHO doesn’t apply to the app. As for the app it’s exceptional ; we used to have crestron and my family couldn’t use it properly. This UI and app is family friendly yet powerful. Clean, modern and sophisticated. Bravo.
Horrible, simply horrible
by Gbirbig on 2020/04/16 01:02
Great when it works, except for the continuous steam of problems. Then most of the functionality simply disappeared. Horrible, reliability.
Needs a Keyboard!
by JakeThonas97 on 2020/04/11 03:33
Typing out emails and passwords to login to stuff on Apple TV is such a pain with just having to swipe to everything. Add a keyboard feature please!
Horrible Home Automation System
by blaklab on 2020/03/11 02:19
I can only say, run!! The system is extremely expensive and barely functional. In my case, I have a $35,000 remote control that doesn’t perform as well as Siri and Alexa. Look for another brand. You’ll be thankful to not use savant.
App has a bug
by RickResults on 2020/02/20 04:57
After installing the latest version now the music controls don’t work. After selecting a Spotify playlist and beginning play, the controls will not stay in a selectable mode. They flash across the screen but you cannot manage sound / volume or access the controls to pause, skip, etc. Come on, was this thing beta tested at all?
Piece of junk
by federalist92 on 2020/02/06 05:01
I’m a technology executive and my AV contractor installed this piece of junk system. I am a sophisticated buyer. Money is no object. But using Savant is painful. Every day. It’s awful. Awful, awful awful. Do not buy. Avoid at all costs.
Remote nightemare
by Flacogg on 2020/01/22 01:32
I wish the Remote Pro works as good as the iPhone App. It’s a nightmare because it gets disconnected a lot from the WiFi system. Also, takes some time to wake up and it’s not friendly use if a person is not into tech since every time it doesn’t connect, someone in the daily that knows how to is it can fix it. Another suggestion for the iPhone app is that is takes some sec to connect to the dusted once you open the IPhone app.
Best System Out There
by ShamronA on 2020/01/04 03:00
I have none of the issues I see in these reviews. It’s all about your integrator. If you get a good integrator that knows how to build the system and doesn’t over promise, your system will be fine. Very happy with Savant. Stick mostly with savant products in your system. Try to minimize your 3rd party integrations as much as possible. That’s where you’ll run into your issues. A good integrator should help you avoid those traps.
I have the Same Issue With Volume Control
by kdjfa on 2019/08/27 16:59
My integrator has rebooted our system and the problem persists. Any suggestions for resolving the issue?
Pro 9.11 update is a fail
by Teknobenji on 2019/08/21 22:07
As other users complain I cannot change volume- I have thousands of dollars in there equipment and the failure of this damned app makes it only half useful FIX IT
Very consistent! In its lack of reliability...
by Palioz on 2019/08/20 00:36
The app has become basically useless and a barnacle on my daily to-do list. I don’t want to reinstall from the App Store (again), I don’t want to wait on hold with support (again), etc. When it began failing to connect more than it would allow me to switch my porch lights on/off I abandoned savant for a more stable method of basic home automation. That was approx 6 months ago, I’ve come back to see if anything has changed, unfortunately it hasn’t.
Unable to change music volume
by AndyCva on 2019/08/18 19:22
Since update of the Savant Pro app to 9.1, I am unable to change music volume. On the panel that shows available sources, when I touch the bottom of the screen where the current source is displayed to change the volume, the current source panel expands from the bottom of the screen, but then it immediately collapses back to the bottom of the screen before I can change the volume.
Not Reliable
by Tra7330 on 2019/08/05 04:43
This app never works. It seems that it only works when I’m at home.... which serves no purpose. I’d like to be able to use it when I’m not at house... for such things as looking at the camera, turning lights on and off, letting the garage up and down, unlocking the doors, etc. You know... what it’s suppose to be use for.🤷🏽‍♀️
Great Update!
by MTJ39 on 2019/08/01 17:45
Loving the updates in 9.1! Much better control over the Apple TV, Siri integration, smoother control and integration of Sonos. Major improvement!
Nice concept but doesn’t really deliver
by Jbel2013 on 2019/07/22 14:29
System crashes more than desired or acceptable. Software updates can break links so its remote won’t work (just happened) and then the professional installer has to come back and fix it - system cannot be maintained by homeowner. Have to keep old remotes handy so we can operate system when Savant goes down. Switching tv or cable box to new brand requires another installer visit. It’s expensive and one would expect it to work flawlessly. We would not consider buying it again if we could start all over and are getting close to just writing it off and finding a new system to install. Too bad - as concept it sounded great. It is an expensive system and doesn’t work well enough. Not worth the cost or post install hassles.
Terrible interface. Not user friendly
by Chase lord on 2019/06/20 02:16
I have this system connected to my house speaker system. It only will connect to two phones, and the system is way more complicated than it needs to be. Waste of money.
Savant
by Macais123 on 2019/06/10 02:22
We have had savant system for over seven years we upgraded it and it still has never worked I’m constantly calling the IT guys and I’m a professional who works on a computer every day of my life - there’s no logic to the system and it has compounded everybody in the family. We’ve always been very unhappy
Barely works for music, buggy at best
by Hand Hugs on 2019/06/05 23:50
This feels like an app that's perpetually in beta, or designed and coded by people who ignore bug reports and never really tested it. For a modern piece of technology I'd give it a D. It works but the interface is awful and I can almost never get the Spotify connection to work. The playlists act weird all the time and it's pretty poor all around. I wish it was better.
Best Smart Home System
by andresgarza on 2019/05/26 18:00
We’ve tried all of the 3 big players in this market: Savant, Crestron and Control4. By far, Savant is way ahead in terms of simplicity and usability for residential users. That said, all of these 3 systems boil down to the integrator/installer. You can spend thousands of dollars on equipment but have a very different experience depending on the installer. Don’t just necessarily go with the installer that offers the best pricing, but go with the one that has the skill and time to correctly program your Savant system.
Do not buy Savant
by USA-TX on 2019/05/25 15:53
We spent six figures on a Savant home automation system. The system is fundamentally unreliable (i.e. doors not opening, Savant door station video not recording, Savant thermostats freezing up requiring us to physically remove and reseat the hardware, third party systems dropping from support (security, sprinklers, etc.), constant issues with the network, etc. etc.). This is a terrible vendor in a terrible market. Do not trust any integrator trying to sell you Savant.
Pathetic
by BenReviews21 on 2019/05/24 21:49
Absolutely pathetic app. Does not work. Totally crap service.
Clunky and impossible to navigate
by GopherGuy26 on 2019/05/21 22:01
I just pulled this system out of my home, my wife absolutely hated it. The interface is beautiful however is almost impossible to navigate. Why can I not have buttons of my favorite actions on common pages? Why cannot access my camera NVR from inside this app? Terrible platform!
Avoid-Savant will shorten your life with agravation
by PerryBorenstein on 2019/05/12 00:42
I have spent 10s of thousands of dollars on Savant Systems. Today, as I am unable to use my Apple TV because of Savant, I thought I’d take a moment to warn people away from Savant. 1. I spent thousands on the 1st install 10 years ago. Performance and functions were terrible. 2. I’ve upgraded the equipment twice. Function improved with the app, but not the system itself. 3. I have to reset Savant about once a week. There are 12 separate components that can be reset. 4. Don’t ever expect it to just turn on and work. It’s just as likely not to work. The secret to Savant happiness is low or no expectations. 5. My remote room speakers no longer work properly. 6. There is no automated testing of the system, so after every maintenance visit I find something new is broken. 7. I live in an apartment, yet I can no longer hear music in a room next to the system. Even though they installed remote speakers in the room. 8. Switching between sources gives you enough time to grab a snack before it switches. 9. On the TV, I only have DIRECTV, a Blu-ray, a music server and an Apple TV. That’s it. No game controller or other input devices. 10. I have some home automation but the programming for lights is clunky. (Not part of the app, part of the install.) 11. Lastly, I am too embarrassed to tell you the total amount I paid for this aggravation. 10s of thousands. The high end of that range. And I admit. I was a sucker. Don’t be a sucker. Stay away from Savant Systems. Also: Look at the "what's new" section of the App. Everything listed requires extremely expensive upgrades on equipment and programming. We're talking tens of thousands of dollars. This system is architected for the 1% who can afford live-in pool boys and multiple yachts; people who do not themselves operate the system but instead tell their butlers and servants what they want. Unless you are a billionaire or Russian oligarch, you cannot afford the agravation that Savant is offering.
Room for improvement
by Cdema on 2019/04/27 11:59
Been a Savant user for 5 years now. The system is sleek. But it is really only as good as your A/V vendor. It’s all in the programming and component compatibility. Music integration is the biggest issue. Pandora and Spotify work well but if you want to integrate your own libraries and playlists, services like Google leave a lot to be desired on this platform - finding music, refreshing playlists - terrible. And, obviously, no Apple Music integration at this time. You can get around a lot of the issues by air playing to a Savant media server, but that’s an additional step that many users skeptical of technology in the first place, won’t tackle. And the app needs some updating. The old app Savant 7 allowed the volume buttons on the phone to control the volume for the service you are dialed in to. Much easier than the slider. Also, please develop a lock screen widget. Unlocking your phone and waiting for the app to load to adjust the volume, pause, change a channel or song, is almost a dealbreaker for the app. Such a feature should be well within our grasp. Oh, and $700+ dollars for a remote! C’mon Savant!
Shockingly Bad Technology Relative to Price
by LBSN Review on 2019/04/21 05:29
We have had Savant system installed and have been painfully using for three years. It has a huge price tag before calling the local AV company to come out and reprogram/troubleshoot every other month. It is shocking they still sell this platform. There is ALWAYS some component which never work or is insanely incompetent. If Apple product IP and functionality is the gold standard 10, Savant is a 1.5. It’s clunky unreliable, expensive, and embarrassing low end technology behind the massive sticker price. Do not allow your AV company to sell you this. You will be having them out to your house every other month to fix some deficiency. I have no clue why Apple or Google have not entered this comprehensive home operations platform space. It literally shocks me that this negligent Savant product is still selling this garbage platform. Am thinking about just uninstalling all together and dropping in the dump. Absolutely horrible experience using Savant, in every capacity. Run!
Rarely Works
by DCarter1906 on 2019/04/14 15:31
System rarely works. The TV function has never worked and others are sporadic at best. Now the system won’t even open.
Shades in scenes
by Kevin_Simmonds on 2019/04/09 12:57
Please add shade control in scenes and apple shortcuts.
Greatest Home Automation Company Out
by Richierich480 on 2019/03/29 05:05
This system is the best automation system out and I have had Crestron and control 4 on my previous houses and savant is by far the greatest System ever made. They only keep getting better And with the watch app out it blows every other system out of the water. KEEP UP THE GREAT WORK
Version 9.0.1 fixed issues from version 9.0
by Litefmfan on 2019/03/22 03:25
Most lighting options from previous versions has vanished in version 9.0 but version 9.0.1 fixed this apparently. Savant was quick to fix this :) Will give it 5 stars when Savant app will work on the background without having to reconnect when you return to the App. Also it would be great if we could use the device side buttons to adjust volume on Savant Music. Another Great feature missing would be to create a scene with Shades and blinds, schedule times of day to open and close them. Apart from that Savant interface is great, easy to use, and I am a great fan
Latest update crashing!
by 714417 on 2019/03/21 23:03
Please fix this! It crashes every time I try to send a command. On iPhone X and iPad.
New version keeps crashing
by Rocketbrothers540 on 2019/03/21 17:06
Just downloaded the update. This version crashes every single time I try to input a command in any room. I uninstalled, rebooted my phone and the issue remains. I rely on this app to function 100% for my job as we use savant in our showroom.
Don’t upgrade
by Lv2rn4evr on 2019/03/21 16:27
Are use this latest upgrade of Savant and now I cannot control the lighting in my house. I’m hoping to find a way to install the previous version. Warning – do not update!
Savant pro
by Whiskyearl on 2019/03/21 13:58
In general I think the app is well constructed and performs well. However, with the new upgrade the app crashes anytime you try to control the lights in your house. I don’t know about other functions since I just started using the new upgraded app. Please review and fix this flaw.
9.0 is a disaster
by Batzye on 2019/03/21 00:44
Crashes when selecting simple functions. Prior version worked flawlessly. Fix this!
Not consistent
by taylorpickels on 2019/01/25 22:03
It has sometimes where it works find but then doesn't work other times
Missing features!!!!
by Mirsad Isufi on 2019/01/12 06:10
After last update i cant add my new lg tv to savant remote. When i gonto add a device does not show any tv model or option. System and HUB should be more faster that it is.
Unstable
by ColoPerson3 on 2018/12/19 05:33
When it works it’s great, but the problem is that’s only about two thirds of the time
This system works great
by Eran K. on 2018/10/06 20:20
For anyone that says this system is terrible they area very very wrong. This is the best integration system on the market today. The Savant app works great and the Savant system itself is very easy to use. I would highly recommend Savant and their mobile app to everyone!!!!!
Doesn’t work well
by cmfloyd on 2018/10/04 11:54
Spent a lot of time and money and the system barely works. Programming by Media Design the local Savant support does not work. After many attempts to make it work I finally stopped using it. Most of my house is now on HomeKit devices. Only benefit from Savant dealer was organizing my audiovisual equipment. Save your money and time.
Love my system!
by JVoorhees1313 on 2018/10/03 21:50
Get a great integrator to design and install your system, and Savant is amazing. The most intuitive, and I love the way the system updates itself.
Can’t play music off my phone
by Namo277 on 2018/09/24 14:25
I can only play playlists or music apps like pandora or spotify. I want to play music off my iphone library
It's All About Your Integrator
by insaneravebrain on 2018/08/15 17:59
Savant does as advertised when used with a quality integrator. There are certainly boundaries to the system but they are reasonable and if your installer stays within them and doesn’t promise functionality beyond the boundaries then the system is rock solid.
Fantastic!!
by mrmdgrl on 2018/08/05 02:28
Love our savant system!! Doorbell, lighting control, garage doors, music, tv it’s so easy to navigate and a great way to run our home!!! Love it!! And love our integrator!!!
Great system if you hire a good installer
by ryan91681 on 2018/07/06 21:15
This system works great if you have a good integrator. Pick your integrator wisely. Great products can be screwed up if you hire someone who doesn’t have skills or training to install them correctly. Lutron works great.
Very satisfied
by MAlcheck on 2018/06/27 07:44
I don't take advantage of all of the features but what I do control (all entertainment functions, thermostats, alarm, and cameras) it does really well. I've never had glitches and guest can use the remotes without ever encountering a problem. That's huge. It's grandpa/babysitter proof - that may be the most important component.
Worked fine until latest update
by DeepAbrol on 2018/06/21 16:29
Updated to latest version a few weeks ago and now the system is lagging and bunch of issues with controls not responding properly with the RF controls. Please look into this and rectify.
Volume control impossible to use
by Gr280 on 2018/06/17 15:58
Especially on like the Sonos integration. The slider is overly sensitive...if you can actually get it to slide. With a finger almost impossible. Maybe with a stylus...but who uses those on their iPhone?
May 30 update
by =Guydoc= on 2018/06/03 05:30
The app is very unstable The control interface jumps, there are erratic controls Please update
Music server doesn’t work after update
by Green mountains 802 on 2018/06/02 13:48
After updating, the music server is not showing up on the network. Please fix ASAP.
Best interface on the market
by Apocalypse guy on 2018/06/01 01:22
I have had Savant at to control my home for 6 years, started at 5.xx then updated to 7.xx and not in 8.xx they have really hit it out of the park! Most reliable system I have ever used! The user scene’s are amazing, I can make a button to set the lights draw the shades and turn on my house music in about 10 seconds! Hands down the most powerful interface ever!
An awful Universal Remote System
by premier league fan1 on 2018/04/16 23:58
My home theater system has forced me to endure the pain of using this garbage system. The iPhone app is completely clunky and unresponsive. When trying to use the keypad, it will quadruple my inputs. For example, if I type “103” I will get “11110003333”. It’s so incredibly frustrating. I hate this app so much and I have no choice to use it because that’s what was set up with my home theater.
3/20/18 update-lost volume control
by Johanna E on 2018/03/21 05:44
Just got an auto update today and when I press the volume control button (tv is on), the screen freezes (white bar pops up to the top.) PLEASE fix this ASAP and I’ll update this review.
Fantastic System!
by Antonious BIG on 2017/12/28 21:47
Savant is the best home automation system available on the market today! While it’s demographic may be towards the luxury market, it still works great for smaller systems. If anyone is having issues they should always contact their Savant Authorized Dealer first.
More info
by Crunkelstiltskin on 2017/12/20 17:32
I wish Savant would describe what they actually change with each update.
Positive reviews are company placements
by Qeternity on 2017/12/17 11:39
These systems are like he** on earth. Nothing ever works and they never keep up to date with the newest iPhones. This at least should be a no brainer when cost is this high but obviously these guys don’t care.
Pathetic
by Pop214 on 2017/12/09 11:42
UPDATE 2 After being promised an “engineer on standby” and a service team to make yet another attempt at making this system operational, nothing. 6 months after contacting customer service, only promises, no service. This system does not work, and neither does Savant customer service. Do not by a Savant system or use this app; neither work reliably and sometimes not at all requiring a system reboot. Remotes are sluggish, controls fail, hvac panels are slow / unresponsive, software updates cause numerous failures. And no customer service. ORIGINAL Pool control does not work. Alarm control does not work. DO NOT PURCHASE any system using this pathetic interface. It is truly lame. After 2 years, the local rep for this product has failed to make it operational. UPDATE: After a visit today by the local rep, not only does the pool/spa control not work, now the garage doors don't work. This is typical with Savant; why they attempt to fix something, they break other things. Something is wrong with their configuration update, as it does not seem to migrate to newer versions of Savant. Still, do not buy this system.
Great
by Alexandresantana on 2017/12/06 14:25
Great app. Works fluently and looks beautiful. A few bugs here and there. Would love more customization via the app. Also, please optimize for iPhone X!
Fast, reliable, easy
by Veritas83 on 2017/09/20 21:43
The latest iteration of the Savant app is fluid, fast and reliable. The customization options are awesome and it’s great how an end user can tweak things. It’s not perfect as I would love to see universal volume control but it’s pretty close!
Do not waste money
by GalvyGirl on 2017/08/17 14:15
I can't tell you how many issues we have had with our savant system. It has been nothing but a headache. We got the new pro remote which was supposed to be an upgrade but he remote screen cracked without it being dropped and frequently needs to be rebooted. The iPhone app works ok, but for the price of this system, consumers should demand better. We went with magnolia for installation, they have been equally painful to deal with. Safe yourself the headache and do not use savant. Additionally the remote screen cracks without dropping it. Savant will NOT stand behind their product. Will not replace a warrantied item w poor quality materials. STAY AWAY.
A waste of money
by Dad124 on 2017/07/22 03:17
Lots of issues save your money
Literally doesn't work
by techfanCA on 2017/06/02 22:12
Can't get anything to play
Not sure why everyone is having a hard time...
by Tomster360 on 2017/02/17 23:11
I have been using Savant since 2010 and find the latest Pro 8 app works better than True Control & Pro 7 for me. I think it's genius that you now rely on swipe gestures instead of individual buttons, so you can focus on the screen and not the app controlling it. The fact is this, Pro 8 is capable of controlling every aspect of your home from DirecTV to the garage door. Somewhere someone isn't going to be happy, but I find if a quality AV professional installed the system this app navigates all of those features with ease. P.S. Dustin1179 is entirely incorrect in stating there are no "fast forward/pause/etc" buttons. You can simply choose those options upon selecting the DirecTV "keypad" screen that contains the number pad and fast forward, play, pause, etc buttons... It's a shame that installers are not properly educating their clients and Savant is the one getting hit with the bad press.
Awful! Savant is TOTAL WASTE of money!!!
by MX223 on 2017/02/13 03:10
Terrible user interface for DirecTV. Channel buttons and Page buttons both scroll a full page in "Guide" and "List". The whole center of the app UI is up/down/left/right/select buttons with a swipe option. These buttons and the swipe option are too sensitive. It gets confused between a swipe, up/down button press, and a tap to 'select'. This makes it impossible to navigate the List and Guide, which renders this app useless. I was leery of buying the expensive Savant hardware, and now I know it was a waste. Another example - the "List" button isn't on the main page. It's buried behind a "..." button. With no option to customize and move things around. Seriously? Has anyone at Savant used this app?
Missing functionality
by Cdmwjwbwjdkaliehrbfjfks on 2017/01/06 17:38
Please make a music control widget or let my iPhone control music from the swipe up menu
Useless
by Dustin1179 on 2016/12/20 04:23
So much worse than the true control app. The remote function is comically bad. Impossible to control DirecTV. No fast forward/pause etc, no arrow keys (you have to do this awkward swipe instead), just strangely terrible. Who designs this stuff? Try using your own product. Oh but you can set a photo for each room. That's so cool and useful. /endsarcasm.
It would be helpful...
by BradPa2 on 2016/10/18 00:30
If you actually said what "other customer-related upgrades" were actually being made in the update description. Consider this a customer-related upgrade.
Don't be in a hurry to upgrade
by KoreanKowboy on 2016/07/30 10:58
Lots of bugs with Pro 8: 1. Doesn't work with my Lutron shades 2. Scenes don't work with my lights 3. Can't control my Apple TV
Apple Watch fixed
by Jud on 2016/06/09 15:43
Ready for install. Scenes work better than ever and very customizable through the version 8 pro app.
I wouldn't upgrade yet
by RMZ1978 on 2016/05/22 04:12
I upgraded a couple of weeks ago. I don't recommend it. First, the new app doesn't offer the same functionality (e.g., you can't control music and volume in multiple zones). Second, it caused a bunch of problems. For example, once I made the change, I lost control of the thermostats: if I adjusted the temperature up or down on the app, it would automatically drop the temperature on that thermostat by 20 degrees. It took the installer several calls with Savant to get it worked out. Just not worth the trouble right now
HVAC doesn't work in Celcius!
by Bizilento on 2016/05/18 00:35
Hvac screens doesn't work with celcius, making the upgrade to 8 very dangerous. Be careful!
Apple Watch App doesn't work at all
by Lenny Wiser on 2016/05/08 00:42
Good upgrade, but fix the Apple watch connectivity asap. Used it all the time on the last app.
Shockingly Bad Technology Relative to Price
by LBSN Review on 2019/04/21 05:29
We have had Savant system installed and have been painfully using for three years. It has a huge price tag before calling the local AV company to come out and reprogram/troubleshoot every other month. It is shocking they still sell this platform. There is ALWAYS some component which never work or is insanely incompetent. If Apple product IP and functionality is the gold standard 10, Savant is a 1.5. It’s clunky unreliable, expensive, and embarrassing low end technology behind the massive sticker price. Do not allow your AV company to sell you this. You will be having them out to your house every other month to fix some deficiency. I have no clue why Apple or Google have not entered this comprehensive home operations platform space. It literally shocks me that this negligent Savant product is still selling this garbage platform. Am thinking about just uninstalling all together and dropping in the dump. Absolutely horrible experience using Savant, in every capacity. Run!
Version 9.0.1 fixed issues from version 9.0
by Litefmfan on 2019/03/22 03:25
Most lighting options from previous versions has vanished in version 9.0 but version 9.0.1 fixed this apparently. Savant was quick to fix this :) Will give it 5 stars when Savant app will work on the background without having to reconnect when you return to the App. Also it would be great if we could use the device side buttons to adjust volume on Savant Music. Another Great feature missing would be to create a scene with Shades and blinds, schedule times of day to open and close them. Apart from that Savant interface is great, easy to use, and I am a great fan
I really want to like it, but it’s deficient!
by Teresajmz7 on 2020/05/10 05:38
I love the idea of what Savant can do, however, it is just so deficient as an app that’s supposed to be high technology for your home. When doing scenes I can’t set any timers as to when to stop it, which leaves you with a playlist playing all day long unless you get into the app turn it off. This is just an example, but it limits how you can use the app sooo much it is impressive. I am pretty young, which means it would seem it is easy for me to use the app, but it is actually a total struggle for me to try and understand and search what I want to do just to find out simple things are not available to do.
Pathetic
by Pop214 on 2017/12/09 11:42
UPDATE 2 After being promised an “engineer on standby” and a service team to make yet another attempt at making this system operational, nothing. 6 months after contacting customer service, only promises, no service. This system does not work, and neither does Savant customer service. Do not by a Savant system or use this app; neither work reliably and sometimes not at all requiring a system reboot. Remotes are sluggish, controls fail, hvac panels are slow / unresponsive, software updates cause numerous failures. And no customer service. ORIGINAL Pool control does not work. Alarm control does not work. DO NOT PURCHASE any system using this pathetic interface. It is truly lame. After 2 years, the local rep for this product has failed to make it operational. UPDATE: After a visit today by the local rep, not only does the pool/spa control not work, now the garage doors don't work. This is typical with Savant; why they attempt to fix something, they break other things. Something is wrong with their configuration update, as it does not seem to migrate to newer versions of Savant. Still, do not buy this system.
Harsh critics need to chill
by Dr Dre on 2020/04/26 14:04
As a former CTO I understand technology well. Being an integration system is not an easy task. Updates in third party systems can break things. Savant for the most part operates very very well given the challenges. Many people rate the app based on these integration glitches, which is not fair and IMHO doesn’t apply to the app. As for the app it’s exceptional ; we used to have crestron and my family couldn’t use it properly. This UI and app is family friendly yet powerful. Clean, modern and sophisticated. Bravo.
Best Smart Home System
by andresgarza on 2019/05/26 18:00
We’ve tried all of the 3 big players in this market: Savant, Crestron and Control4. By far, Savant is way ahead in terms of simplicity and usability for residential users. That said, all of these 3 systems boil down to the integrator/installer. You can spend thousands of dollars on equipment but have a very different experience depending on the installer. Don’t just necessarily go with the installer that offers the best pricing, but go with the one that has the skill and time to correctly program your Savant system.
I have have nothing but problems with my Savant system
by TJPylko on 2020/05/23 17:29
I couldn’t be more disappointed with a product than my Savant system. The only thing it does consistently well is control the volume to my Bluesound player that drives my main high end speaker system. Other than that the only thing I would use it for is to play Tidal integrated into the system throughout other speakers in the house but that almost never, ever works. The local dealer, installer won’t ever return my calls or emails for a year now. Well, he did once and said he would get back to me but that hasn’t happened. Given this experience, I would not recommend this system and will research other systems to replace it.
Best System Out There
by ShamronA on 2020/01/04 03:00
I have none of the issues I see in these reviews. It’s all about your integrator. If you get a good integrator that knows how to build the system and doesn’t over promise, your system will be fine. Very happy with Savant. Stick mostly with savant products in your system. Try to minimize your 3rd party integrations as much as possible. That’s where you’ll run into your issues. A good integrator should help you avoid those traps.
Best interface on the market
by Apocalypse guy on 2018/06/01 01:22
I have had Savant at to control my home for 6 years, started at 5.xx then updated to 7.xx and not in 8.xx they have really hit it out of the park! Most reliable system I have ever used! The user scene’s are amazing, I can make a button to set the lights draw the shades and turn on my house music in about 10 seconds! Hands down the most powerful interface ever!
Remote nightemare
by Flacogg on 2020/01/22 01:32
I wish the Remote Pro works as good as the iPhone App. It’s a nightmare because it gets disconnected a lot from the WiFi system. Also, takes some time to wake up and it’s not friendly use if a person is not into tech since every time it doesn’t connect, someone in the daily that knows how to is it can fix it. Another suggestion for the iPhone app is that is takes some sec to connect to the dusted once you open the IPhone app.
Unable to change music volume
by AndyCva on 2019/08/18 19:22
Since update of the Savant Pro app to 9.1, I am unable to change music volume. On the panel that shows available sources, when I touch the bottom of the screen where the current source is displayed to change the volume, the current source panel expands from the bottom of the screen, but then it immediately collapses back to the bottom of the screen before I can change the volume.
Very satisfied
by MAlcheck on 2018/06/27 07:44
I don't take advantage of all of the features but what I do control (all entertainment functions, thermostats, alarm, and cameras) it does really well. I've never had glitches and guest can use the remotes without ever encountering a problem. That's huge. It's grandpa/babysitter proof - that may be the most important component.
This system works great
by Eran K. on 2018/10/06 20:20
For anyone that says this system is terrible they area very very wrong. This is the best integration system on the market today. The Savant app works great and the Savant system itself is very easy to use. I would highly recommend Savant and their mobile app to everyone!!!!!
Greatest Home Automation Company Out
by Richierich480 on 2019/03/29 05:05
This system is the best automation system out and I have had Crestron and control 4 on my previous houses and savant is by far the greatest System ever made. They only keep getting better And with the watch app out it blows every other system out of the water. KEEP UP THE GREAT WORK
It's All About Your Integrator
by insaneravebrain on 2018/08/15 17:59
Savant does as advertised when used with a quality integrator. There are certainly boundaries to the system but they are reasonable and if your installer stays within them and doesn’t promise functionality beyond the boundaries then the system is rock solid.
Nice concept but doesn’t really deliver
by Jbel2013 on 2019/07/22 14:29
System crashes more than desired or acceptable. Software updates can break links so its remote won’t work (just happened) and then the professional installer has to come back and fix it - system cannot be maintained by homeowner. Have to keep old remotes handy so we can operate system when Savant goes down. Switching tv or cable box to new brand requires another installer visit. It’s expensive and one would expect it to work flawlessly. We would not consider buying it again if we could start all over and are getting close to just writing it off and finding a new system to install. Too bad - as concept it sounded great. It is an expensive system and doesn’t work well enough. Not worth the cost or post install hassles.
Very consistent! In its lack of reliability...
by Palioz on 2019/08/20 00:36
The app has become basically useless and a barnacle on my daily to-do list. I don’t want to reinstall from the App Store (again), I don’t want to wait on hold with support (again), etc. When it began failing to connect more than it would allow me to switch my porch lights on/off I abandoned savant for a more stable method of basic home automation. That was approx 6 months ago, I’ve come back to see if anything has changed, unfortunately it hasn’t.
Fantastic System!
by Antonious BIG on 2017/12/28 21:47
Savant is the best home automation system available on the market today! While it’s demographic may be towards the luxury market, it still works great for smaller systems. If anyone is having issues they should always contact their Savant Authorized Dealer first.
Fast, reliable, easy
by Veritas83 on 2017/09/20 21:43
The latest iteration of the Savant app is fluid, fast and reliable. The customization options are awesome and it’s great how an end user can tweak things. It’s not perfect as I would love to see universal volume control but it’s pretty close!
Great system if you hire a good installer
by ryan91681 on 2018/07/06 21:15
This system works great if you have a good integrator. Pick your integrator wisely. Great products can be screwed up if you hire someone who doesn’t have skills or training to install them correctly. Lutron works great.
Do not buy Savant
by USA-TX on 2019/05/25 15:53
We spent six figures on a Savant home automation system. The system is fundamentally unreliable (i.e. doors not opening, Savant door station video not recording, Savant thermostats freezing up requiring us to physically remove and reseat the hardware, third party systems dropping from support (security, sprinklers, etc.), constant issues with the network, etc. etc.). This is a terrible vendor in a terrible market. Do not trust any integrator trying to sell you Savant.
Worked fine until latest update
by DeepAbrol on 2018/06/21 16:29
Updated to latest version a few weeks ago and now the system is lagging and bunch of issues with controls not responding properly with the RF controls. Please look into this and rectify.
Savant
by Macais123 on 2019/06/10 02:22
We have had savant system for over seven years we upgraded it and it still has never worked I’m constantly calling the IT guys and I’m a professional who works on a computer every day of my life - there’s no logic to the system and it has compounded everybody in the family. We’ve always been very unhappy
Love my system!
by JVoorhees1313 on 2018/10/03 21:50
Get a great integrator to design and install your system, and Savant is amazing. The most intuitive, and I love the way the system updates itself.
Not Reliable
by Tra7330 on 2019/08/05 04:43
This app never works. It seems that it only works when I’m at home.... which serves no purpose. I’d like to be able to use it when I’m not at house... for such things as looking at the camera, turning lights on and off, letting the garage up and down, unlocking the doors, etc. You know... what it’s suppose to be use for.🤷🏽‍♀️
Clunky and impossible to navigate
by GopherGuy26 on 2019/05/21 22:01
I just pulled this system out of my home, my wife absolutely hated it. The interface is beautiful however is almost impossible to navigate. Why can I not have buttons of my favorite actions on common pages? Why cannot access my camera NVR from inside this app? Terrible platform!
I have the Same Issue With Volume Control
by kdjfa on 2019/08/27 16:59
My integrator has rebooted our system and the problem persists. Any suggestions for resolving the issue?
Great Update!
by MTJ39 on 2019/08/01 17:45
Loving the updates in 9.1! Much better control over the Apple TV, Siri integration, smoother control and integration of Sonos. Major improvement!
Doesn’t work well
by cmfloyd on 2018/10/04 11:54
Spent a lot of time and money and the system barely works. Programming by Media Design the local Savant support does not work. After many attempts to make it work I finally stopped using it. Most of my house is now on HomeKit devices. Only benefit from Savant dealer was organizing my audiovisual equipment. Save your money and time.
Volume control impossible to use
by Gr280 on 2018/06/17 15:58
Especially on like the Sonos integration. The slider is overly sensitive...if you can actually get it to slide. With a finger almost impossible. Maybe with a stylus...but who uses those on their iPhone?
Fantastic!!
by mrmdgrl on 2018/08/05 02:28
Love our savant system!! Doorbell, lighting control, garage doors, music, tv it’s so easy to navigate and a great way to run our home!!! Love it!! And love our integrator!!!
Savant pro
by Whiskyearl on 2019/03/21 13:58
In general I think the app is well constructed and performs well. However, with the new upgrade the app crashes anytime you try to control the lights in your house. I don’t know about other functions since I just started using the new upgraded app. Please review and fix this flaw.
Missing features!!!!
by Mirsad Isufi on 2019/01/12 06:10
After last update i cant add my new lg tv to savant remote. When i gonto add a device does not show any tv model or option. System and HUB should be more faster that it is.
More info
by Crunkelstiltskin on 2017/12/20 17:32
I wish Savant would describe what they actually change with each update.
Terrible interface. Not user friendly
by Chase lord on 2019/06/20 02:16
I have this system connected to my house speaker system. It only will connect to two phones, and the system is way more complicated than it needs to be. Waste of money.
New version keeps crashing
by Rocketbrothers540 on 2019/03/21 17:06
Just downloaded the update. This version crashes every single time I try to input a command in any room. I uninstalled, rebooted my phone and the issue remains. I rely on this app to function 100% for my job as we use savant in our showroom.
Great
by Alexandresantana on 2017/12/06 14:25
Great app. Works fluently and looks beautiful. A few bugs here and there. Would love more customization via the app. Also, please optimize for iPhone X!
Horrible Home Automation System
by blaklab on 2020/03/11 02:19
I can only say, run!! The system is extremely expensive and barely functional. In my case, I have a $35,000 remote control that doesn’t perform as well as Siri and Alexa. Look for another brand. You’ll be thankful to not use savant.
Pro 9.11 update is a fail
by Teknobenji on 2019/08/21 22:07
As other users complain I cannot change volume- I have thousands of dollars in there equipment and the failure of this damned app makes it only half useful FIX IT
Rarely Works
by DCarter1906 on 2019/04/14 15:31
System rarely works. The TV function has never worked and others are sporadic at best. Now the system won’t even open.
Needs a Keyboard!
by JakeThonas97 on 2020/04/11 03:33
Typing out emails and passwords to login to stuff on Apple TV is such a pain with just having to swipe to everything. Add a keyboard feature please!
Don’t upgrade
by Lv2rn4evr on 2019/03/21 16:27
Are use this latest upgrade of Savant and now I cannot control the lighting in my house. I’m hoping to find a way to install the previous version. Warning – do not update!
Positive reviews are company placements
by Qeternity on 2017/12/17 11:39
These systems are like he** on earth. Nothing ever works and they never keep up to date with the newest iPhones. This at least should be a no brainer when cost is this high but obviously these guys don’t care.
Piece of junk
by federalist92 on 2020/02/06 05:01
I’m a technology executive and my AV contractor installed this piece of junk system. I am a sophisticated buyer. Money is no object. But using Savant is painful. Every day. It’s awful. Awful, awful awful. Do not buy. Avoid at all costs.
Music server doesn’t work after update
by Green mountains 802 on 2018/06/02 13:48
After updating, the music server is not showing up on the network. Please fix ASAP.
Horrible, simply horrible
by Gbirbig on 2020/04/16 01:02
Great when it works, except for the continuous steam of problems. Then most of the functionality simply disappeared. Horrible, reliability.
Not consistent
by taylorpickels on 2019/01/25 22:03
It has sometimes where it works find but then doesn't work other times
Unstable
by ColoPerson3 on 2018/12/19 05:33
When it works it’s great, but the problem is that’s only about two thirds of the time
Your “Submit” a problem won’t “Submit”
by TrueDMBfan on 2020/05/30 14:23
What good is a problem ticket option here when it won’t work?
Rating Trends
0,0,3,0,0,3,0,1,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,1,0,0,0,2,1,0,0,0,1,0,0,0,0,1,1,0,0,0,1,0,0,0,0,0,0,0,0,0,0,1,0,0,1,1,0,0,0,0,0,0,0,0,1,1,0,1,0,0,0,0,0,0,1,0,0
All Versions
3.0
175 total
 5
80
 4
15
 3
14
 2
11
 1
55
Current Version (9.3)
3.0
156 total
 5
73
 4
14
 3
11
 2
11
 1
47
Version History
More...
Keyword Volume Hits KEI Rank
smarthome control
0.00
44
1
system security
0.00
40
1
looq system
35.27
39
1
climate tools
0.55
36
2
climate mobile
40.94
34
2
clue mate
7.1 K
30
1
savant mobile
0.00
29
1
lpck systems
0.00
28
4
climate control
0.00
22
1
savant systems llc
31.51
1
smart-lighting
0.00