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FreshBooks Cloud Accounting

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Accounting and Invoicing for Small Business Owners The all-new FreshBooks App allows small business owners to work anywhere on-the-go by: invoicing, recording expenses, tracking time and getting paid quickly. FreshBooks Classic User? You can find our App by searching in the App Store for FreshBooks Classic. FreshBooks is accounting software that makes running your small business easy, fast and secure — all in the cloud. FreshBooks is ridiculously easy to use on any mobile device: iPhone, iPad and iPod touch. Built by FreshBooks, the app is designed with simplicity in mind and trusted by millions of small business owners and self-employed professionals. The brand-new app is now designed to make your accounting and invoicing simple, fast and secure. FreshBooks helps you and your business save time and look more professional, so you get paid faster. FreshBooks Small Business Accounting and Invoicing Features: • Look Professional: Create professional invoices in seconds that help you get paid in a flash. Say hello to painless invoicing. • Accept Online Payments: Accept credit cards online and get paid quickly and securely, directly from your invoice. • Time Tracking: Track your time and be confident that you’re billing the right amount on your invoice with an easy, at-a-glance breakdown of your billable hours. • Keep Automatic Payment Records: Payments are automatically recorded so you don’t have to worry about your accounting. • Track Expenses: Capture expenses on-the-go by snapping photos of receipts right from your mobile device. • Client Conversations: It’s easier than ever to keep all your business conversations in one place. Invoicing On-the-Go With the all-new FreshBooks mobile app, your small business can travel anywhere with you. Create invoices, get paid online and capture expense receipts from your mobile device; no more time wasted billing in Excel or Word. Accounting On-the-Go or In the Office Because FreshBooks lives in the cloud, it seamlessly and securely stays in sync across all your devices. Any updates you make from the FreshBooks mobile accounting app will automatically appear in the online desktop version, which features robust reporting options to help you track your business and make tax time and accounting easy. Your accountant will thank you. Pricing The FreshBooks accounting app is free to try for 30 days. After your free trial ends you can choose a paid subscription that works for you. Paid plans start at USD $15/month and can be purchased easily through iTunes. Your subscription will automatically renew every month just 24 hours before the current period ends. You can cancel your subscription any time after purchase by going to your Account Settings (My Account). If you cancel your account, you will still have access until the current period ends. Privacy Policy: https://www.freshbooks.com/policies/privacy Terms of Service: https://www.freshbooks.com/policies/terms-of-service Questions about our app? Give our Support Rockstar Team a shout at 1-866-303-6061 or send them an email at support@freshbooks.com. Ready to Start a Free Trial of FreshBooks? Download FreshBooks and enjoy a free, unlimited 30-day trial to start sending invoices, getting paid online and capturing expense receipts right away. No credit card required and you can cancel at any time.
Easy to use
by Becka0704 on 2019/11/09 21:08
Really like this app and works great. Thank you.
All data is missing
by The Creative Curtis on 2019/11/09 16:15
This app version is not displaying any of my data other than dashboard data. All my invoices, expenses and client data are not showing up.
Business Owner
by Business Owner 12 on 2019/11/07 15:02
Great product to help keep accounting together. Being a business owner, you get pulled in many directions and FreshBooks helps stabilize the accounting. It gives me a peace of mind and is extremely helpful.
Excellent
by uncreativename4693 on 2019/11/07 04:21
Usually don't rate apps but this one works really well, and frankly after years of not rating, my conscious has finally caught up to me. Thanks for all you guys do.
CEO
by Rxliquidchef on 2019/11/02 14:50
This makes life so much easier financially. As I travel constantly I am able to log things in right away. It saves me a lot of money and keeps my company much more organized.
Small Business Owners
by web3media on 2019/11/02 00:41
So yourself a favor and yes FreshBooks! You won’t regret it.
Great to poopy
by Speye kidz on 2019/11/02 00:23
Freshbooks classic user here. The new format is cryptic and barely usable. Material design at its worst. Invoices are impossible to find now and reports are obtuse. All that and they have pulled in line with the absurd complexity of quickbooks.
Best accounting software I’ve ever used AND customer service is amazing
by @MusicEngineer on 2019/10/18 15:54
I had one issue with the app and called customer service and I was put in touch with a guy who talked to me like he owned the app. Resolved within seconds. Thanks much!
I wish I would have used it sooner!
by Anasasias Aunt on 2019/10/11 14:32
FreshBooks makes record keeping so much easier!
Used to be great. Then they designed themselves into a corner like Facebook
by fdebhjjfevvf on 2019/10/10 23:06
The cancer of constant improvement is you don't know when to stop. Now the once great app is buggy. I can't even send invoices using the app. I get ridiculous errors and can't even submit feedback using the built in support form. Do they even test their own work?
I just love it! Simplified everything 👏👏
by DannyMo! on 2019/10/04 23:16
Yeah
The app is just awful
by Willy-Bazooka on 2019/09/27 15:40
I have been a freshbooks customer for many years, maybe 12 or more... the mobile app is just awful, I have not been able to synchronize my account in weeks, doesn’t matter what I do, uninstall install again, log in log out... it’s just so frustrating... not worth using it
I actually enjoy doing my bookkeeping!
by NicteC on 2019/09/26 10:12
As a business owner, military spouse and mom, time is of the essence. I used to spend HOURS doing our bookkeeping and hiring a person to do this wasn’t our goal. FreshBooks not only changed my business structure, I’m no longer losing money in wasted hours with a non-functional program! It’s been a game-changer since I switched years ago.
Slow sync with web app
by Himmerman on 2019/09/19 12:12
The sync with the web app is slow and it doesn't look like it is syncing
Really good small business tool
by TGBTG20 on 2019/09/13 02:26
I really like the software and the interface. My only criticism at this moment is that I would like some more flexibility with the invoices. Specially being able to show what’s been paid vs. the balance for a particular service. Love all the different metrics and and tickers. Eager to see how it improves and evolves overtime
Difficult to edit time entries in the past
by cmdrsalamander on 2019/09/06 00:32
Difficult to edit time entries in the past on the phone. Just impossible on the desktop.
FreshBooks app
by lynchburg va on 2019/09/04 20:25
Pretty sweet app
Small business
by Jessrach33 on 2019/09/03 04:07
This is perfect for a small business and I’m glad they have made it free for up to 5 client or something like that. My company is so small that’s all I need and I wouldn’t use it for what little use I need it for if it was not free. It’s a very easy to use system with lots of easy tools. The problem is the app is pretty buggy. Usually works 90% of the time. Many times I have just given up on the app and gone to the website to do what I need to do.
FreshBooks is great, app is trash!
by sototallycarl on 2019/08/31 04:00
This app is basic, buggy, and slow. I end up at the website more than anything... even on my phone. Anytime I want to do something in FB I pop open then app and am almost immediately let down when it’s missing or would take me less time to find a computer and do the job. Mobile apps can be great for this sort of thing yet FB fails so hard.
Good 4 small biz
by C.Tron 1 on 2019/08/28 21:40
Easy 2 use. Helps w/ faster billing and easy to track activity
$12 processing fee?!
by JetsetJordan on 2019/08/22 01:56
Just sent an invoice for $400 and client paid via online payment. FreshBooks or payment processor took out $12 before I received the payment. Seems like straight up gangster robbery in the age of PayPal, Venmo, Squarecash, & Apple Pay. I WILL NOT BE USING AGAIN. I’ve sent money across the planet for cheaper.
Makes my business run smoother !
by Drone Shots Photography on 2019/08/16 18:14
I really love fresh books accounting software makes tracking and importing all expenses and income very easy mobile or desktop version! I never have to worry about forgetting to and put and expense while I’m out in the field
Worth it!! Super Easy to use!!
by khhdjdj on 2019/08/15 12:30
I’ve used Freshbook since 2007 and I have no plans to stop. Freshbook provides me with all the tools necessary tools to invoice, estimate, and get paid all while looking professional and up to date. Super easy to use, highly recommended.
New business owner: this app saving me on therapy, keeping my marriage healthy, making me money
by Ramen Maven on 2019/08/09 17:23
It’s great. Makes accounting responsibilities intuitive and simple. Makes tracking invoices and payments very easy. Totally worth every penny.
Repeat issues with syncing and timer
by CaliChick00 on 2019/08/06 20:09
I keep having issues with the app not syncing properly, old-time appears out of nowhere, and the clock doesn't start or stop sometimes. It's been this way off and on for a while. I have to constantly edit and check my time and invoicing I depend on accurate timing and invoicing. The desktop website has issues as well.
Pretty good for free
by BadBrain13 on 2019/08/05 20:02
I’ve been trying out FreshBooks for a few weeks and while it’s still lacking in some areas, it is pretty good for a free app. I needed something to track/log expenses, mileage, hours and invoices. I use the app along with the online version and set up was fairly straightforward. Both versions are easy to use and I like that the functionality I’m using is free. I like the “duplicate” feature for expenses in the online version and hope they add it to the app soon as it makes logging expenses on the go quicker. I also wish they’d provide the ability to attach more than one image to any given expense. For instance when logging expenses for a trip I would like to be able to bundle the expenses with a combined total and attach multiple receipts to a single expense record. I also wish there was a way to have daily recurring expenses (like parking or mileage) for a given project, instead of just weekly/monthly. Trying to log my parking and mileage daily via the app without the duplicate feature gets tedious. However in the end this is a free app that still has a lot of features so it’s hard to be too critical.
Fantastic
by Jho G on 2019/08/05 19:02
After I retired I was asked to do a little consulting. Well that gig has lasted 11 months so far and FreshBooks has kept me organized and getting paid on time. Phone I support is amazing. They answer on two rings and really know their stuff. The also make dumb questions feel not so dumb. Since I take pictures of expense receipts WHEN I sign them I’m not losing them or money as I did while employed full time. One ‘un-lost’ receipt easily pays for the program each month. Happy customer.
Great app, needs fixing though!
by Got Festool on 2019/08/01 21:06
I have just downloaded this to keep track of work hours and to have all that FreshBooks has to offer on the tip of my hand. Not even three days after install and the app doesn’t stay open and force closes it self every time. Hoping for quick bug fix from customer support.
FreshBooks has made keeping my business organized and up to dat SO easy!
by Cristi Spring on 2019/08/01 14:00
I love the freedom and capabilities this app offers. I love being able to scan receipts in and add payments or bill a client right from my phone. And the charts, graphs and reports really put everything into perspective.
Time tracking not working
by Romaaiiin on 2019/07/30 15:30
Timer keeps crashing the app — I have already emailed support a while ago with no answer so far. This is a key feature, please fix it! I have latest versions of iOS on XS Max and of the app itself.
Great for freelancers
by Groundshaker14 on 2019/07/29 19:32
As a freelancer, freshbooks is amazing, especially when I sometimes have to do client work on my iPhone, away from my laptop. I can do my quick work, and track my time honestly and accurately. Very convenient, and a great software for invoicing, expenses, and tracking time. Also super easy to send invoices right from my phone from literally anywhere.
Cloud Accounting for Business
by Istanbu1 on 2019/07/24 15:39
Easy to use day to day. Great reports for accounting. Easy time tracking by client, project, service, and with notes. Easy invoicing and payment collection with credit card, bank transfer, checking, and other client payment options. I recommend to anyone asking for cloud accounting software. Works great in a browser and with the app.
Great app with room for improvement
by universal21 on 2019/07/16 15:25
The FreshBooks environment is so simple to use! I switched to it from quick books and haven’t looked back. Some things are over simplified to the point where they become a nuisance though. They’re getting better constantly and their customer service is 10/10, so I’ll stick with them for the foreseeable future
Good, but Needs a few tweaks
by Adam H.. on 2019/07/14 04:13
It’s nice having access on the go. However, unlike the Android version, it is impossible to put a credit on the account (like if a check amount is larger than the invoice amount). It’s also difficult to apply a credit to the next invoice. In Android, it just works. However, all the platforms still need full PDF support. Not just the ability to upload them, but to view them and export the PDF receipts with the invoices, not just images. Many companies email multi-page invoice-style receipts, and this is a huge hassle to manually export them all.
Crashes too often
by TheOtherRyanR on 2019/07/11 21:33
I use the FreshBooks app on the iPhone and it crashes so often I find it almost unusable. It doesn’t matter how great the product is if the customer can’t use it
Great for small business invoicing
by @JeMedemans on 2019/07/09 12:25
I’m a freelance graphic designer/artist and this gives me just what I need. Super intuitive and reliable. Highly recommend 👍
Great app
by TrueBlue Dumpsters on 2019/07/06 12:34
This makes the book keeping a breeze of a small business. Invoice, send bids, and add expense from your phone while out working. Reduces desk time majorly Highly recommended
Ease of use, fast
by harold_solomon on 2019/07/02 13:34
Exactly what I needed for occasional consulting and constant expense tracking. Creates detailed invoices easily.
This app has made my new business adventure so easy
by Chels8990 on 2019/07/02 12:22
I love this app. I recently started a business and this app has every feature I needed. Only downfall is it says I will now have to pay for it.
Missing many of the desktop features
by Bayouski on 2019/06/26 03:09
The app is missing many of the features of the full desktop site. For example, I can not see the number of unbilled hours I have at a glance like on the desktop interface. There are also occasional math bugs in the app. For example, I recorded .25 hours for a customer, but when generating an invoice, it is being changed to .26 hours. Other strange rounding errors also appear when inputting time. One star off for the missing features and one more for the rounding errors...
FreshBooks
by Sanzuma on 2019/06/24 14:06
FreshBooks changes my stress level!! I hated quickbooks it was too much for a small business. I tried FreshBooks and now I don’t dread invoicing time. The biggest plus is their OUTSTANDING CUSTOMER SERVICE! Thanks for making my life easier.
Great app, great company!
by Non-athletic on 2019/06/21 17:39
This is my 2nd time around with FreshBooks. They really care about their clients! The app is so helpful for me. I’m rather poor in managing details: they help me track expenses, create invoices, and other things I’d never remember or have time for!
Revising my Review - Great Support
by PaulO1954 on 2019/06/20 13:23
I use the online version of FreshBooks all the time, especially to track time and expenses on the go. The app, even with latest updates installed, was locking up frequently. And it was still tracking time from a job I did quite a while ago even though I have discarded it many times - it was up to 268+ hours! I was frustrated and posted a not-so-nice review of the app. The team at FreshBooks reached out to me almost immediately to see if they could help resolve the issue - and to find out how to fix the problem if there was indeed a glitch in the app. Justin and William worked with me to help me figure out that the problem was that I had not done a recent update and I needed to clear the cache on my device. Once that was completed, the app is working perfectly. It’s very reassuring to have fabulous tech support and a responsive app developer. Thank you!
Invoicing
by SalBruin on 2019/06/20 01:28
Very easy to use!👍🏻😉
Disappointed
by photo is life on 2019/06/19 13:34
Did not like their service!
fix login issues please
by John Dykema on 2019/06/14 16:20
every time I open this app up it tries to make me create a new account. very, very frustrating. tried to download the ‘classic’ app and it told me I needed to use this one...annoyed to say the least
Loving it!!!!
by xannbend on 2019/06/13 20:28
Affordable, great customer service, easy to use. Totally makes life easier!!!
Where are Projects???
by mcapraro on 2019/06/07 14:24
I’m a longtime freshbooks user and love it, but where are the list of projects in this app version of the great web tool? Being able to see your projects, and the ones you are close to going over your hours on, is critical, especially when tracking time using your phone. The mobile version of freshbooks should focus on expense tracking, time tracking, and project status as top priorities. Those are things mobile is tailored for. The rest are secondary.
Great invoice
by Z.osmani on 2019/06/02 17:55
I am happy with fresh book invoice. It’s easy and great for book keeping
Really good system still getting used to it
by munybt on 2019/05/25 16:38
Always put it down on paper before this way I can just grab the phone do the invoice when I’m at the job and not worry about missing things because it’s in the cloud
Great
by subnsxr on 2019/05/24 03:23
Very intuitive!!!
Indispensable businesses tool
by MoeAdam on 2019/05/23 00:23
Going in I was looking for a way that was better than spreadsheets to manage invoicing and statements. FreshBooks has transformed the way I operate my business. I love the dashboards so I can see at any point whether I am on the right track or not. I can open the app and discuss outstanding invoices at a design meeting saving me time in the usual up & down email chain. The one tap statement generator is awesome! Invoicing is easy . Highly highly recommend.
Great
by Wallisontadeu on 2019/05/20 22:16
This app Make my life easier . I highly recommend this app .
Great for a new small business
by Gantt127 on 2019/05/18 17:25
The app is great! Easy to use and looks the same as when I use it on the computer.
Not Nearly As Good As The Desktop Version
by Badbluesman on 2019/05/16 04:58
I only use the mobile app for entering expenses and uploading photos of receipts. Other more detailed functions are difficult to do with thumbs. However a bug in the expense module has persisted on and off for many months: after entering all data you often hit the save button only to see all of your tedious thumb work vanish instantly! The only remedy is to re-enter the expense info on your desktop or laptop machine and then use the mobile app to upload the receipt photo. So at this point the app is a time waster rather than a time saver. Another thing: why isn’t it possible to edit an existing expense to make it a recurring expense? Instead, you have to delete your previous entry and start over to create a recurring expense. Another time waster. How about adding a mileage field to the time tracking module? That way, the user could track mileage and see a total at the end of the year. The IRS requires record keeping to support mileage deductions. Adding a mileage field to time tracking would create the fastest, easiest possible way to comply with the IRS on mileage. I have probably requested this feature 20 times on support calls. It seems to be falling on deaf ears.
Love FreshBooks but this app time tracking is causing....
by JantzenCrews on 2019/05/13 16:27
Love FreshBooks but this app time tracking is causing me to loose time and app crashes after I start a time tracker....end up having to restart the app. Needs update.
Convenient app
by Teresa ruiz decker on 2019/05/12 22:25
Overall this is a handy app to do quick tasks like time tracking or adding payments. The developers seem to address bugs quickly too.
FreshBooks
by new water co on 2019/05/10 23:46
Best mobile accounting app ever!
I don’t usually write reviews...
by hjhjhjhhhhh23 on 2019/05/07 21:40
I never write reviews but I freaking LOVE this app so far. I’m a few days into my free trial and so far everything is amazing!!! The invoices and time tracking are a life saver and time saver! Especially when I’m trying to focus on my design work, social media management, and art! This makes it so I can ACTUALLY focus on work instead of worrying about all the technical stuff :) definitely worth the cost especially considering the time it has saved me! I highly recommend trying it out!
Love FreshBooks; Hate iOS app
by Nessa815 on 2019/05/01 23:18
FreshBooks as a whole does everything I need, but their app so subpar. It was great until the last 3 mo or so when I realized that entries made on the app (expenses, time etc) weren’t syncing with the site. I’ve logged tickets only to be told I need to update the app. But not matter how many times I update the app or stop and close it or restart the issue persists. Today the only use of the app is to see where we’re at as there is no way to actually use it with any degree of safety. In an hourly based small business having faith that the hours I log will be available when I go to invoice is a must have. It’s frustrating that I have to lug out my laptop to safely make these changes.
Pretty good
by Somboun1 on 2019/04/30 14:50
Only complaints is there is no way to automatically archive paid invoices, and the never ending pop up of do you like FreshBooks, and if so please rate us. Hopefully this will make that pop up go away
I like it for my one person consulting business
by Jen vjj on 2019/04/28 12:17
Logs my time, logs all my expenses. Easy to download either into an excel spreadsheet. You can email the spreadsheets to your clients or email them a link to the invoices and expenses. Very nice interface as well. Does very simple reporting. Exactly what I needed. I can’t see any reasons to take even one star off.
Don’t bother, look elsewhere.
by TyloVedo on 2019/04/14 01:21
Try to create an invoice for for 2.5 (2 hours and 30 minutes exactly) and it puts 2.51 on the invoice making the price wrong... okay I’ll just override the price to be correct, except even after overriding the price it off by a penny on the invoice. The fact that this is a paid accounting / invoicing software with these sort of bugs is absolutely embarrassing.
Walco Transport, LLC
by Walco Transport, LLC on 2019/04/12 18:53
FreshBooks is an awesome mobile platform that allows us to keep track of revenue while being on the move. I would highly recommend their services.
Fix the Other Income bug
by Pdx news junkie on 2019/04/11 20:24
There is a known issue with editing Other Income, that’s been going on for over a week. I would expect a sooner resolution. Is there an ETA?
Syncing
by polishprince on 2019/04/10 12:13
It is on ongoing issue. Whoever you learned syncing from.... get someone else. You have the same issues as you had with the old version(FB classic). I deleted the app and use the desktop version on my iPhone as the issues are just too annoying.
Super easy
by ckbaas on 2019/04/06 22:12
Love this app.
This app is the WORST
by AmyCath on 2019/04/06 13:17
I don’t think it’s possible for me to be more disappointed with this app than I have been for the past 2 years. I truly wish I could give it 0 stars. The only reason I still have a subscription is because I can rely on the website version, but I think it’s time to move on. Why? Well... 1) The time tracker NEVER syncs with the website. I use the chrome extension or website to start a time entry, and there’s zero hope in updating it from my phone. If I forget to stop the clock before I leave from work, I can guarantee the tracker on my phone says some absurdly large amount of hours from the last time I started an entry ON MY PHONE. So, I can just edit it, right? Wrong. I wish. Any attempt freezes and crashes the app. When I reopen it, the timer is still running and there’s nothing to do about it but watch it climb into the hundreds of hours with each opening of the app. 2) Invoices also sync maybe one time a month. I got the urge to write this review after just trying to view my next due invoice, and finding that none of the payments I’ve added from the past 2 weeks have saved. Also, none of the data for invoices I’ve newly listed sent or changed the status of within the past month is there. It’s on the website though! Which I suppose is helpful in some very minimal way... 3) I can’t create a new invoice in the app. WHICH IS THE WHOLE POINT OF THE APP. It freezes and crashes if I try to edit an entry. It also is worthless since all of the time entries I could possibly add are the result of a defunct time tracker. Do I want to add an entry of 357 hours that I started and can’t stop? Even though I’ve been starting and stopping dozens of entries from the desktop since then? No. 4) Updating the status of an invoice (such as adding a payment or whether or not it’s been sent) is also hopeless. I can change as much as I want, close the app, and the data is simply gone. Upon re-opening the app or viewing on desktop, it’s like I never entered anything in. These are the only things I need to rely on this app for, which are pretty simple, and it’s absolutely hopeless. A waste of time. I don’t know why I even have it on my phone anymore because it’s just infuriating to try and use (especially with every “update”). I’m definitely shopping for new app options because this one feels like an abandoned and neglected product. Way to keep it fresh!
Great app!
by Pureowner92 on 2019/03/29 20:51
But anyway we can get it to stop going all the way back to the top when deleting expenses on a phone? Super aggravating. Also converting estimates to invoices causes it to crash on my iPhone at least. Also would be very helpful if we got some other kind of notification when expenses are not being imported.
Glad I made the switch to FreshBooks!
by pathallsd on 2019/03/21 15:26
I’ve loved FreshBooks since I made the switch. It’s been incredibly convenient to knock out fast detailed invoices to clients on the run. The iPhone app has made this very easy. I operate a notary service in San Diego, Ca. I work with attorneys and businesses around the city. My clients appreciate the professionalism and convenience of being able to pay online through multiple payment options. Freshbooks has automated and simplified my bookkeeping. I’ve used it for several years and cannot imagine switching back. Thankful for the hard work and commitment of The FreshBooks team to produce such a great product! On another note, thanks for your newsletter with tips for small businesses. Those are awesome!
Life Changer
by Tent City Tech on 2019/03/15 22:32
Love this app. Easy to use, beautiful UI and fast. Keep it up! Can’t wait to see how this app develops over time.
Great app but crashes
by TCozza on 2019/03/13 22:16
Great app and concept but it crashes quite a bit still
Crashes
by iChuckc on 2019/03/13 20:45
App crashes when trying to edit an line item on a invoice. Please fix ASAP
Confidence and Hope
by Cody Killian on 2019/03/11 22:38
I am a startup web designer and I found FreshBooks through a quick web search. After a look through, I committed to the free trial. During this time I have loved exploring the ins and outs of the software. I love that it’s a one stop shop for all of my business accounting needs!! Thanks so much!!
Very efficient and user friendly
by Contractorlife101 on 2019/03/08 19:27
Awesome and super easy to use!
“So Fresh And So Clean”!
by Cutler Construction on 2019/03/05 21:29
I’ve been with Freshbooks since 2012. They have been solid since the beginning and have only gotten better.
Poor quality control
by 24 Solo on 2019/02/27 13:46
I run a software development team and I can recognize poor QA when I see it. I can always tell a deployment happened in FreshBooks recently, because things start going wrong. This week, I had the secondary contacts list suddenly disappear. This affected our ability to send out an invoice on time, which for a small business is a crippling problem. Then I encountered the next bug. I needed to re-login. This is no big deal as this is how I always know they’ve changed something. When I tried to enter my credentials, it took me to a dialog forcing me to create a new account. There was no ability to go back to a screen to log in. Even clearing the app out of memory took me right past the log in screen to the create new account dialog. The only fix was to uninstall the app and reinstall. That’s such an amateur oversight that one would not expect from an established application. This only comes up when there is no real application testing to verify that it’s actually usable versus the devs just meeting requirements. This bug doesn’t sound like a big deal except that when I’m trying to start the clock on-site at the client’s location, I can’t be seen playing on my phone.
Constantly makes me sign in
by uncle farkus on 2019/02/22 15:17
Why can’t it remember my account info.
Crashing won’t sync up
by Terrell0854 on 2019/02/19 13:14
Won’t sync up after it logs you out. Still waiting on invoice item reporting and account statement updates. The classic version I believe was better if this keeps happening will have to move back to quickbooks.
Great product!
by Salvii503 on 2019/02/09 11:08
I’ve been using FreshBooks over a year now and it’s great! Love everything it does! Keeps me organize! I highly recommend this product! But if the app on my phone works just like the desktop version now that would be great!
Amazing App
by Adeiji on 2019/01/31 15:22
This app is awesome. Makes life so much easier when it comes to sending invoices and recording my income!!! I love it!!!
Tony G
by T_p_123 on 2019/01/27 21:19
Seemed nice with everything I need for tracking. It offered taking payments by credit card, which I selected. However, I sent myself a test invoice and it won’t work. I opened the invoice in my email to try to pay it to make sure the process works and the invoice would not open. Not at all. Although the app was telling me that the customer had viewed the invoice. I searched for somewhere to contact help and couldn’t find anywhere in the app to do that. So I’m writing this here.
Great app for business
by hellomynameisoso on 2019/01/25 06:28
I use this app to invoice clients, track expenses, etc. I’ve never had any issues and the UI is excellent!
Great app
by alto pool on 2019/01/24 17:06
Was using QuickBooks before this for 3 years. It did the job but never quite what I was looking for. FreshBooks is everything I needed. It is easy to use and customer service answers every time with knowledgeable people. Only thing I wish FreshBooks offered was a scheduling system as well. Then it would be the complete package
Love FreshBooks For Time & Expense Billing
by Rickydick411 on 2019/01/23 15:31
Two months have passed and I use FreshBooks on a daily basis on my iPhone X and love it.
App < Web
by glennbo2006 on 2019/01/08 02:22
Love FreshBooks but man the app just doesn’t stand up to the website.
Easy to use
by Nky fathead on 2019/01/06 22:31
Extremely easy to use and quick to make invoices and send out and collect all from my phone
Fantastic app
by El_Osito on 2019/01/05 22:16
With my start handyman business, this tool is the one I use the most! Helps straighten everything out and keep everything organized!
This app is almost perfect.
by Luna, yeah like the moon... on 2019/01/01 19:48
I love FreshBooks. I am a new self maintained business and this is great for many of my needs; invoices, expense tracking, client profiles. Im finding it so easy to be organized and it's making me love my buissness even more. However, the ONLY thing that I would request, that would make it the perfect app would be milage tracking. I used quickbooks for a while and while I like FreshBooks undoubtedly more, a huge part of my buissness is driving, and a built in milage tracker such as quickbooks would make it a near perfect buissness app I think.
Awesome App and Invoicing / Accounting Service
by Techyo on 2018/12/31 18:04
The best invoicing system I have used! Fantastic support ready to help! Excellent App!
Professional. Intuitive interface. Excellent customer service.
by ljanelle7 on 2018/12/29 14:15
FreshBooks his hands down my favorite accounting software out there. The desktop and app versions are easy to use and navigate. Business owners can look professional with customized estimates and proposals. If you have an issue or question, just call and get a super helpful (and friendly) live person almost immediately. I’ll never use anything else.
Love it
by shiane c on 2018/12/28 20:01
Amazingly easy to send invoices and keep expenses in tract
Clichy
by CarzMovez on 2018/12/19 10:39
The app closes by itself sometimes and I can’t edit all my settings other then that it is a great company no machines when you call customer support just ppl it is a great way to keep files
Pastor Rich Laskowski
by RichLazarus on 2018/12/16 00:22
Love the clean look of FreshBooks. So easy to use and works great on my phone too.
Great
by laay!!33 on 2018/12/14 16:55
I love this app sooooo much !
I love this app!
by lifestyle woodworks inc on 2018/12/13 17:00
I am a contractor and have been using FreshBooks for years. Now I could not live without it. Every time I pay for something I have my phone out and enter the purchase on the spot. I can create and send an invoice as I stand with my customer and they write a check at the same time. I know if I am making money which has helped my business to be more profitable! Plus their customer support is the best I have ever experienced. Thank you FreshBooks for making it easy to be completely on top of my own books and not have to spend my weekends doing it!
I wouldn’t recommend the trial
by 78Brownie on 2018/12/13 03:55
I wouldn’t recommend a trial from them even though it’s free! I realized that this was not what I needed so I had no need for the app. My issue is that I have been receiving SO MANY telemarketers from them about my trial. I have explained that I didn’t use it, did not need it, and repeatedly asked them to stop calling. They call ALL THROUGHOUT THE DAY. It’s becoming harassing at this point. This has to stop. Of course, the Do Not Call List means nothing anymore.
Too expensive
by cnr101 on 2018/12/12 13:50
The app is user friendly. Unfortunately it’s really expensive. I run a small catering department. I can not justify spending the amount this app charges.
Good but Still missing things the old version had
by Vinautomatic on 2018/12/08 23:26
Ability to add payments still not here. At least extra or early payments where you have to enter them in a paid invoice of that clients on the website. The latter For some weird reason that wasn't fixed on the site either. Also missing reports. Everything else great, it works. But just seems like it'll never reach the greatness the classic still has with features and addons. Still kinda regret the upgrade but at least the design is nicer and more modern. That breaking the time barrier book. One of the best I've still ever read. Sincerely, Customer since 09'
Revising my Review - Great Support
by PaulO1954 on 2019/06/20 13:23
I use the online version of FreshBooks all the time, especially to track time and expenses on the go. The app, even with latest updates installed, was locking up frequently. And it was still tracking time from a job I did quite a while ago even though I have discarded it many times - it was up to 268+ hours! I was frustrated and posted a not-so-nice review of the app. The team at FreshBooks reached out to me almost immediately to see if they could help resolve the issue - and to find out how to fix the problem if there was indeed a glitch in the app. Justin and William worked with me to help me figure out that the problem was that I had not done a recent update and I needed to clear the cache on my device. Once that was completed, the app is working perfectly. It’s very reassuring to have fabulous tech support and a responsive app developer. Thank you!
Not Nearly As Good As The Desktop Version
by Badbluesman on 2019/05/16 04:58
I only use the mobile app for entering expenses and uploading photos of receipts. Other more detailed functions are difficult to do with thumbs. However a bug in the expense module has persisted on and off for many months: after entering all data you often hit the save button only to see all of your tedious thumb work vanish instantly! The only remedy is to re-enter the expense info on your desktop or laptop machine and then use the mobile app to upload the receipt photo. So at this point the app is a time waster rather than a time saver. Another thing: why isn’t it possible to edit an existing expense to make it a recurring expense? Instead, you have to delete your previous entry and start over to create a recurring expense. Another time waster. How about adding a mileage field to the time tracking module? That way, the user could track mileage and see a total at the end of the year. The IRS requires record keeping to support mileage deductions. Adding a mileage field to time tracking would create the fastest, easiest possible way to comply with the IRS on mileage. I have probably requested this feature 20 times on support calls. It seems to be falling on deaf ears.
Pretty good for free
by BadBrain13 on 2019/08/05 20:02
I’ve been trying out FreshBooks for a few weeks and while it’s still lacking in some areas, it is pretty good for a free app. I needed something to track/log expenses, mileage, hours and invoices. I use the app along with the online version and set up was fairly straightforward. Both versions are easy to use and I like that the functionality I’m using is free. I like the “duplicate” feature for expenses in the online version and hope they add it to the app soon as it makes logging expenses on the go quicker. I also wish they’d provide the ability to attach more than one image to any given expense. For instance when logging expenses for a trip I would like to be able to bundle the expenses with a combined total and attach multiple receipts to a single expense record. I also wish there was a way to have daily recurring expenses (like parking or mileage) for a given project, instead of just weekly/monthly. Trying to log my parking and mileage daily via the app without the duplicate feature gets tedious. However in the end this is a free app that still has a lot of features so it’s hard to be too critical.
Poor quality control
by 24 Solo on 2019/02/27 13:46
I run a software development team and I can recognize poor QA when I see it. I can always tell a deployment happened in FreshBooks recently, because things start going wrong. This week, I had the secondary contacts list suddenly disappear. This affected our ability to send out an invoice on time, which for a small business is a crippling problem. Then I encountered the next bug. I needed to re-login. This is no big deal as this is how I always know they’ve changed something. When I tried to enter my credentials, it took me to a dialog forcing me to create a new account. There was no ability to go back to a screen to log in. Even clearing the app out of memory took me right past the log in screen to the create new account dialog. The only fix was to uninstall the app and reinstall. That’s such an amateur oversight that one would not expect from an established application. This only comes up when there is no real application testing to verify that it’s actually usable versus the devs just meeting requirements. This bug doesn’t sound like a big deal except that when I’m trying to start the clock on-site at the client’s location, I can’t be seen playing on my phone.
Freshbooks is the best in Mybooks! Lol
by Rearnakedu on 2017/10/03 10:40
If you have a small business or a larger one, you have to use this product. For the price it cannot be beat, PERIOD! It's easy to use, even for a caveman like myself. I'm a construction guy who still peck types, and this is a breeze for me to navigate through. In my opinion the new one is better than the old, not worse. Yes some things got moved around, but the things that took there places are well worth the swap or navigation to get to a couple things the old had out front. With a free trial period, you can't go wrong with giving it a spin. Worth every second of your time I promise. And for anyone wondering I'm not being paid or asked to write this. First review I've ever wrote because it deserves it. Thanks
Glad I made the switch to FreshBooks!
by pathallsd on 2019/03/21 15:26
I’ve loved FreshBooks since I made the switch. It’s been incredibly convenient to knock out fast detailed invoices to clients on the run. The iPhone app has made this very easy. I operate a notary service in San Diego, Ca. I work with attorneys and businesses around the city. My clients appreciate the professionalism and convenience of being able to pay online through multiple payment options. Freshbooks has automated and simplified my bookkeeping. I’ve used it for several years and cannot imagine switching back. Thankful for the hard work and commitment of The FreshBooks team to produce such a great product! On another note, thanks for your newsletter with tips for small businesses. Those are awesome!
I love this app!
by lifestyle woodworks inc on 2018/12/13 17:00
I am a contractor and have been using FreshBooks for years. Now I could not live without it. Every time I pay for something I have my phone out and enter the purchase on the spot. I can create and send an invoice as I stand with my customer and they write a check at the same time. I know if I am making money which has helped my business to be more profitable! Plus their customer support is the best I have ever experienced. Thank you FreshBooks for making it easy to be completely on top of my own books and not have to spend my weekends doing it!
I love it, but my CPA doesn't 🤷🏻‍♂️
by Johnny Orphonic on 2017/09/14 18:12
From the perspective of a small business owner with no accounting or tax knowledge, I LOVE Freshbooks. My CPA isn't a big fan of my reports, though. This could be due to the fact that Freshbooks is not a U.S. Company, so my American CPA isn't a fan of how it compiles the info for reports. I tried QuickBooks, but hated it because like I said, I'm ignorant to accounting and taxes. I give Freshbooks 4/5 stars just because I think there is a tiny little room for improvement. Basically it could be made a little bit more idiot-proof. I'd like to see more preset expense categories with explanations of each, so I'm not putting expenses in the "wrong" categories. I basically love the entire Freshbooks experience up until my CPA emails me in response to me submitting my reports.
I don’t usually write reviews...
by hjhjhjhhhhh23 on 2019/05/07 21:40
I never write reviews but I freaking LOVE this app so far. I’m a few days into my free trial and so far everything is amazing!!! The invoices and time tracking are a life saver and time saver! Especially when I’m trying to focus on my design work, social media management, and art! This makes it so I can ACTUALLY focus on work instead of worrying about all the technical stuff :) definitely worth the cost especially considering the time it has saved me! I highly recommend trying it out!
Love it <3
by Tulip&crow on 2017/10/15 14:16
I was introduced to Freshbooks through an entrepreneurial class that I took at a local college, It was highly recommended. After a 30 day free trial, it became abundantly clear that Freshbooks was a seamless fit for my small start-up floral business. I am still learning how to navigate and tweak it with the help of a wonderful and eager support staff just a click away. The tiered pricing options are very attractive whether you are a start up or well seasoned. I could not be more pleased with this product ! Thank you : )
Time tracker entries disappearing
by be4692 on 2018/07/28 18:05
I've LOVED FreshBooks for years, but their new app and redesign has lost time entries, some of which I have screenshots for. I'm certain their development team will fix this eventually, but I've lost records of billable time, and it would be dishonest of me to guess and bill the client. I would expect something like this will be fixed by around October of 2018. If you're reading this then or later, you're probably in good shape. But right now, I can't trust it and I've been working with their help team for about a week. Just wanted to put a warning out there. The reason I had to rate it 1 star is that FreshBooks has probably cost me twice what I paid for it this year already because of the flaws.
Fantastic
by Jho G on 2019/08/05 19:02
After I retired I was asked to do a little consulting. Well that gig has lasted 11 months so far and FreshBooks has kept me organized and getting paid on time. Phone I support is amazing. They answer on two rings and really know their stuff. The also make dumb questions feel not so dumb. Since I take pictures of expense receipts WHEN I sign them I’m not losing them or money as I did while employed full time. One ‘un-lost’ receipt easily pays for the program each month. Happy customer.
Love it! Just one thing
by Wellhungnyc on 2018/02/12 16:19
I’ve been a FreshBooks user for years now and love it! One thing though. Since the new version was launched, there are features that are not yet available on it that were avail on the previous version. So I may switch back to the classic version. It’s been a long Time now and still those features aren’t available. Other than that I’m a loyal FreshBooks user and expect to be for a long time! Special shout out to Paola in tech support for being awesome!
Professional. Intuitive interface. Excellent customer service.
by ljanelle7 on 2018/12/29 14:15
FreshBooks his hands down my favorite accounting software out there. The desktop and app versions are easy to use and navigate. Business owners can look professional with customized estimates and proposals. If you have an issue or question, just call and get a super helpful (and friendly) live person almost immediately. I’ll never use anything else.
This app is almost perfect.
by Luna, yeah like the moon... on 2019/01/01 19:48
I love FreshBooks. I am a new self maintained business and this is great for many of my needs; invoices, expense tracking, client profiles. Im finding it so easy to be organized and it's making me love my buissness even more. However, the ONLY thing that I would request, that would make it the perfect app would be milage tracking. I used quickbooks for a while and while I like FreshBooks undoubtedly more, a huge part of my buissness is driving, and a built in milage tracker such as quickbooks would make it a near perfect buissness app I think.
Love FreshBooks; Hate iOS app
by Nessa815 on 2019/05/01 23:18
FreshBooks as a whole does everything I need, but their app so subpar. It was great until the last 3 mo or so when I realized that entries made on the app (expenses, time etc) weren’t syncing with the site. I’ve logged tickets only to be told I need to update the app. But not matter how many times I update the app or stop and close it or restart the issue persists. Today the only use of the app is to see where we’re at as there is no way to actually use it with any degree of safety. In an hourly based small business having faith that the hours I log will be available when I go to invoice is a must have. It’s frustrating that I have to lug out my laptop to safely make these changes.
Time tracking still broken
by oanjao on 2018/07/04 16:52
This app can’t reliably do the one thing that an independent professional needs it to do: track time! After many revisions of the “new” FreshBooks app, and opening a case with support, I still can’t pause the timer. About one out of three times, the timer appears to pause, but if I close and re-open the app, it’s still timing. I just use the stopwatch on my phone to record my time now, because FreshBooks can’t be trusted, and billing my clients accurately is very important. FreshBooks’ accounting features aren’t enough to actually run a business, and the time tracking doesn’t work, so I am not really sure why I’m still paying for this product.
Missing many of the desktop features
by Bayouski on 2019/06/26 03:09
The app is missing many of the features of the full desktop site. For example, I can not see the number of unbilled hours I have at a glance like on the desktop interface. There are also occasional math bugs in the app. For example, I recorded .25 hours for a customer, but when generating an invoice, it is being changed to .26 hours. Other strange rounding errors also appear when inputting time. One star off for the missing features and one more for the rounding errors...
One of the best invoicing tools
by Omeome762 on 2018/08/31 16:35
I have tried too many invoicing tools before FreshBooks, I like this one cause it’s very easy to use and you can run your business from anywhere you want. The summary of income and expense on the dashboard is great. Suggestion: it would be great if you’ll add a feature where we can add extra income without creating any invoice, that will really help us to track all of our income and expense in one place.
No more dashboard
by JP215 on 2017/10/26 00:29
Since this version launched, I’ve been hoping they would add a dashboard. There is literally no way to see what your outstanding invoice totals are with this app, like there was with the old one and like there is on the website. I can use the app to send an invoice but then I have to go through my web browser to see things like the total outstanding invoices. Also when you sort by sent / viewed / overdue / paid, it doesn’t put viewed and overdue near each other... so it’s not easy to see all outstanding invoices. Really weird.
Love the ease of use and browser extension
by danielfowler on 2018/05/11 22:00
The browser extension is only for tracking time, but it’s a pretty handy reminder if you’re using Basecamp or Trello or other sites to keep track of your projects. Love the generated invoices based on unbilled time, it’s so easy to send an invoice, set auto reminders, auto-charge a late fee, and just keep on working without having to chase down clients for payment manually.
Not as good as previous version
by SerTay on 2017/10/16 22:03
This is a simple, clear cut app. Easy to use, easy to invoice. I don’t like the UI nearly as much as the old version, and I wish I had a home page that I could easily access to see everything summed up like in the old app. This move makes one migrate to the desktop more than the old version, which is annoying. They have also taken away features in the invoices themselves, like no longer offering a dedicated space for PO numbers, which is important to a lot of contractors. I know I can use the “notes” section, but having a space up top with the PO was much nicer, and why take it away? Just too dumbed down. I still like freshbooks in general, but this app reminds me of the freshbooks app from two or three versions ago. They made great strides over the years, now they’re winding back to a version with less features.
Small business
by Jessrach33 on 2019/09/03 04:07
This is perfect for a small business and I’m glad they have made it free for up to 5 client or something like that. My company is so small that’s all I need and I wouldn’t use it for what little use I need it for if it was not free. It’s a very easy to use system with lots of easy tools. The problem is the app is pretty buggy. Usually works 90% of the time. Many times I have just given up on the app and gone to the website to do what I need to do.
Running my business from my phone...
by Sjdasilva on 2018/09/28 21:40
Has never been this easy. I can create invoices, track time on each project, check on outstanding invoices, check on expense and manage my business income and expense all from my phone. Customer service is amazing and will recommend. Unlike quick books this app will not break your bank either. Love this!
Where are Projects???
by mcapraro on 2019/06/07 14:24
I’m a longtime freshbooks user and love it, but where are the list of projects in this app version of the great web tool? Being able to see your projects, and the ones you are close to going over your hours on, is critical, especially when tracking time using your phone. The mobile version of freshbooks should focus on expense tracking, time tracking, and project status as top priorities. Those are things mobile is tailored for. The rest are secondary.
The app keeps glitching and not letting me edit my invoices
by VladimirK2009 on 2017/11/18 16:20
I have a invoice that am working on but the app won’t let me edit my draft that I started and it doesn’t let me add anymore items only allows me to add a payment which makes it seem weird because on all the other invoices that I sent I was all ways able to edit it during the draft but now it doesn’t. It seems as the editing button gets stuck and won’t let me work on my invoice or it is frozen or still processing I don’t know I Would LIKE IT TO BE FIXED because I spent money on this monthly so the app developers if u could fix it I would greatly appreciate it
Great for freelancers
by Groundshaker14 on 2019/07/29 19:32
As a freelancer, freshbooks is amazing, especially when I sometimes have to do client work on my iPhone, away from my laptop. I can do my quick work, and track my time honestly and accurately. Very convenient, and a great software for invoicing, expenses, and tracking time. Also super easy to send invoices right from my phone from literally anywhere.
Two steps back
by NHIaz on 2018/01/06 00:05
The latest release of the app is missing some key features the last version had. Why Freshbooks would remove the feature to add a new client right from your contacts baffles me. They also removed the feature to view a PDF version of an invoice or estimate right in the app. Now instead of one click you have to share the PDF to yourself and then open it from your email or text app. This version is two steps backwards for me and I’ll be looking for alternative bookkeeping apps. When you’re charging me $30/mo I expect key features like this that make my job easier.
I actually enjoy doing my bookkeeping!
by NicteC on 2019/09/26 10:12
As a business owner, military spouse and mom, time is of the essence. I used to spend HOURS doing our bookkeeping and hiring a person to do this wasn’t our goal. FreshBooks not only changed my business structure, I’m no longer losing money in wasted hours with a non-functional program! It’s been a game-changer since I switched years ago.
Cloud Accounting for Business
by Istanbu1 on 2019/07/24 15:39
Easy to use day to day. Great reports for accounting. Easy time tracking by client, project, service, and with notes. Easy invoicing and payment collection with credit card, bank transfer, checking, and other client payment options. I recommend to anyone asking for cloud accounting software. Works great in a browser and with the app.
Easiest Invoicing app ever!
by Funhenge on 2018/01/05 19:19
I’ve been using FreshBooks for over 5 years now and I wouldn’t change it. It’s the simplest ways to create invoices on the go. As a freelance designer estimate turnaround time is crucial and it takes less than 3 min to create and send. When it’s time to invoice it’s just a a couple of taps and the it’s sent. I’ve used other invoicing apps and this one by far is the fastest one.
Great app
by alto pool on 2019/01/24 17:06
Was using QuickBooks before this for 3 years. It did the job but never quite what I was looking for. FreshBooks is everything I needed. It is easy to use and customer service answers every time with knowledgeable people. Only thing I wish FreshBooks offered was a scheduling system as well. Then it would be the complete package
Good but not perfect
by kishya on 2018/10/18 14:42
The app is not a mirror of the site. Can’t view projects and the dashboard is slimmer. There are times where time tracking has syncing issues. You find times where will just need to be on a computer or browser to do what is needed. Otherwise it is great. They are making it better with every update. I wish there where a feature that let you swipe cards on an invoice on the go if you are onsite with a client.
Excellent Product - Indispensable!
by MarinWebDesign on 2018/09/18 22:00
I’ve used the product for almost 12 years. I love it! It isn’t an accounting system (yet) but it’s one heck of a business tool for tracking invoices and getting paid. Their support is world-class too. Give it some time and a bit of adjusting to it and use it daily and you won’t regret it.
I like it for my one person consulting business
by Jen vjj on 2019/04/28 12:17
Logs my time, logs all my expenses. Easy to download either into an excel spreadsheet. You can email the spreadsheets to your clients or email them a link to the invoices and expenses. Very nice interface as well. Does very simple reporting. Exactly what I needed. I can’t see any reasons to take even one star off.
Great app with room for improvement
by universal21 on 2019/07/16 15:25
The FreshBooks environment is so simple to use! I switched to it from quick books and haven’t looked back. Some things are over simplified to the point where they become a nuisance though. They’re getting better constantly and their customer service is 10/10, so I’ll stick with them for the foreseeable future
Acounting made easy.
by AmandolinMoon on 2018/05/10 23:24
I switched from Intuit to Freshbooks because of the simplicity and the ability for my clients to pay via credit card right on the invoice. Tracking expenses and income is incredibly easy and the customer database/notes section is handy for when an employee has to notate an account.
Amazing Interface
by StevenMayJr on 2018/04/05 17:02
FreshBooks has an amazing interface and the time tracking module from my iPhone and iPad works incredibly well. But it does have shortcomings, income from PayPal and other sources isn’t automatically brought in to be matched to an invoice. Funds transferred from PayPal to your bank account show up as income and the only fix is to delete them. 😬 I love the interface and the simplicity, I just need a bit more functionality.
Tony G
by T_p_123 on 2019/01/27 21:19
Seemed nice with everything I need for tracking. It offered taking payments by credit card, which I selected. However, I sent myself a test invoice and it won’t work. I opened the invoice in my email to try to pay it to make sure the process works and the invoice would not open. Not at all. Although the app was telling me that the customer had viewed the invoice. I searched for somewhere to contact help and couldn’t find anywhere in the app to do that. So I’m writing this here.
Great for creatives
by TracyAnn1008 on 2018/06/15 04:17
My husband and I are both graphic designers, and fresh books has been an amazing way to keep track of time income and expenses. It makes sure that we spend more time actually doing the things we love, and less time trying to crunch numbers that we don’t do well.
Confidence and Hope
by Cody Killian on 2019/03/11 22:38
I am a startup web designer and I found FreshBooks through a quick web search. After a look through, I committed to the free trial. During this time I have loved exploring the ins and outs of the software. I love that it’s a one stop shop for all of my business accounting needs!! Thanks so much!!
Better and better
by TimTheFoolMan on 2018/08/31 21:25
FreshBooks as a service is great. The app makes it that much better. For awhile, I’d have to keep going back to the web site to do things like add or delete a client. Now, I struggle to find anything that the app interface doesn’t do, and do better than the web site.
FreshBooks has made keeping my business organized and up to dat SO easy!
by Cristi Spring on 2019/08/01 14:00
I love the freedom and capabilities this app offers. I love being able to scan receipts in and add payments or bill a client right from my phone. And the charts, graphs and reports really put everything into perspective.
Great app!
by Pureowner92 on 2019/03/29 20:51
But anyway we can get it to stop going all the way back to the top when deleting expenses on a phone? Super aggravating. Also converting estimates to invoices causes it to crash on my iPhone at least. Also would be very helpful if we got some other kind of notification when expenses are not being imported.
Good but Still missing things the old version had
by Vinautomatic on 2018/12/08 23:26
Ability to add payments still not here. At least extra or early payments where you have to enter them in a paid invoice of that clients on the website. The latter For some weird reason that wasn't fixed on the site either. Also missing reports. Everything else great, it works. But just seems like it'll never reach the greatness the classic still has with features and addons. Still kinda regret the upgrade but at least the design is nicer and more modern. That breaking the time barrier book. One of the best I've still ever read. Sincerely, Customer since 09'
Makes my business run smoother !
by Drone Shots Photography on 2019/08/16 18:14
I really love fresh books accounting software makes tracking and importing all expenses and income very easy mobile or desktop version! I never have to worry about forgetting to and put and expense while I’m out in the field
Constant syncing errors [still]
by erickdoxey on 2018/09/17 23:00
Great app. Issue is syncing. Over 50% of the time, I’m unable to send a new invoice from this app and I’m forced to find a desktop to finish the job. It has been like this for over a year. Update - this is still an issue. Constantly forced to use desktop to send invoices because it won’t sync or gives me some odd “pc-esque” unintelligible error message.
Close to being amazing!
by busyladyboss on 2018/04/17 17:13
This program does 75% of what our business needs it to do. The other 25% is stuff we can do from the online website. Frustrating that the app doesn’t offer all the basic options such as printing an invoice! Other than that, we like the program
Really good small business tool
by TGBTG20 on 2019/09/13 02:26
I really like the software and the interface. My only criticism at this moment is that I would like some more flexibility with the invoices. Specially being able to show what’s been paid vs. the balance for a particular service. Love all the different metrics and and tickers. Eager to see how it improves and evolves overtime
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App name
Description
Accounting and Invoicing for Small Business Owners The all-new FreshBooks App allows small business owners to work anywhere on-the-go by: invoicing, recording expenses, tracking time and getting paid quickly. FreshBooks Classic User? You can find our App by searching in the App Store for FreshBooks Classic. FreshBooks is accounting software that makes running your small business easy, fast and secure — all in the cloud. FreshBooks is ridiculously easy to use on any mobile device: iPhone, iPad and iPod touch. Built by FreshBooks, the app is designed with simplicity in mind and trusted by millions of small business owners and self-employed professionals. The brand-new app is now designed to make your accounting and invoicing simple, fast and secure. FreshBooks helps you and your business save time and look more professional, so you get paid faster. FreshBooks Small Business Accounting and Invoicing Features: • Look Professional: Create professional invoices in seconds that help you get paid in a flash. Say hello to painless invoicing. • Accept Online Payments: Accept credit cards online and get paid quickly and securely, directly from your invoice. • Time Tracking: Track your time and be confident that you’re billing the right amount on your invoice with an easy, at-a-glance breakdown of your billable hours. • Keep Automatic Payment Records: Payments are automatically recorded so you don’t have to worry about your accounting. • Track Expenses: Capture expenses on-the-go by snapping photos of receipts right from your mobile device. • Client Conversations: It’s easier than ever to keep all your business conversations in one place. Invoicing On-the-Go With the all-new FreshBooks mobile app, your small business can travel anywhere with you. Create invoices, get paid online and capture expense receipts from your mobile device; no more time wasted billing in Excel or Word. Accounting On-the-Go or In the Office Because FreshBooks lives in the cloud, it seamlessly and securely stays in sync across all your devices. Any updates you make from the FreshBooks mobile accounting app will automatically appear in the online desktop version, which features robust reporting options to help you track your business and make tax time and accounting easy. Your accountant will thank you. Pricing The FreshBooks accounting app is free to try for 30 days. After your free trial ends you can choose a paid subscription that works for you. Paid plans start at USD $15/month and can be purchased easily through iTunes. Your subscription will automatically renew every month just 24 hours before the current period ends. You can cancel your subscription any time after purchase by going to your Account Settings (My Account). If you cancel your account, you will still have access until the current period ends. Privacy Policy: https://www.freshbooks.com/policies/privacy Terms of Service: https://www.freshbooks.com/policies/terms-of-service Questions about our app? Give our Support Rockstar Team a shout at 1-866-303-6061 or send them an email at support@freshbooks.com. Ready to Start a Free Trial of FreshBooks? Download FreshBooks and enjoy a free, unlimited 30-day trial to start sending invoices, getting paid online and capturing expense receipts right away. No credit card required and you can cancel at any time.
Easy to use
by Becka0704 on 2019/11/09 21:08
Really like this app and works great. Thank you.
All data is missing
by The Creative Curtis on 2019/11/09 16:15
This app version is not displaying any of my data other than dashboard data. All my invoices, expenses and client data are not showing up.
Business Owner
by Business Owner 12 on 2019/11/07 15:02
Great product to help keep accounting together. Being a business owner, you get pulled in many directions and FreshBooks helps stabilize the accounting. It gives me a peace of mind and is extremely helpful.
Excellent
by uncreativename4693 on 2019/11/07 04:21
Usually don't rate apps but this one works really well, and frankly after years of not rating, my conscious has finally caught up to me. Thanks for all you guys do.
CEO
by Rxliquidchef on 2019/11/02 14:50
This makes life so much easier financially. As I travel constantly I am able to log things in right away. It saves me a lot of money and keeps my company much more organized.
Small Business Owners
by web3media on 2019/11/02 00:41
So yourself a favor and yes FreshBooks! You won’t regret it.
Great to poopy
by Speye kidz on 2019/11/02 00:23
Freshbooks classic user here. The new format is cryptic and barely usable. Material design at its worst. Invoices are impossible to find now and reports are obtuse. All that and they have pulled in line with the absurd complexity of quickbooks.
Best accounting software I’ve ever used AND customer service is amazing
by @MusicEngineer on 2019/10/18 15:54
I had one issue with the app and called customer service and I was put in touch with a guy who talked to me like he owned the app. Resolved within seconds. Thanks much!
I wish I would have used it sooner!
by Anasasias Aunt on 2019/10/11 14:32
FreshBooks makes record keeping so much easier!
Used to be great. Then they designed themselves into a corner like Facebook
by fdebhjjfevvf on 2019/10/10 23:06
The cancer of constant improvement is you don't know when to stop. Now the once great app is buggy. I can't even send invoices using the app. I get ridiculous errors and can't even submit feedback using the built in support form. Do they even test their own work?
I just love it! Simplified everything 👏👏
by DannyMo! on 2019/10/04 23:16
Yeah
The app is just awful
by Willy-Bazooka on 2019/09/27 15:40
I have been a freshbooks customer for many years, maybe 12 or more... the mobile app is just awful, I have not been able to synchronize my account in weeks, doesn’t matter what I do, uninstall install again, log in log out... it’s just so frustrating... not worth using it
I actually enjoy doing my bookkeeping!
by NicteC on 2019/09/26 10:12
As a business owner, military spouse and mom, time is of the essence. I used to spend HOURS doing our bookkeeping and hiring a person to do this wasn’t our goal. FreshBooks not only changed my business structure, I’m no longer losing money in wasted hours with a non-functional program! It’s been a game-changer since I switched years ago.
Slow sync with web app
by Himmerman on 2019/09/19 12:12
The sync with the web app is slow and it doesn't look like it is syncing
Really good small business tool
by TGBTG20 on 2019/09/13 02:26
I really like the software and the interface. My only criticism at this moment is that I would like some more flexibility with the invoices. Specially being able to show what’s been paid vs. the balance for a particular service. Love all the different metrics and and tickers. Eager to see how it improves and evolves overtime
Difficult to edit time entries in the past
by cmdrsalamander on 2019/09/06 00:32
Difficult to edit time entries in the past on the phone. Just impossible on the desktop.
FreshBooks app
by lynchburg va on 2019/09/04 20:25
Pretty sweet app
Small business
by Jessrach33 on 2019/09/03 04:07
This is perfect for a small business and I’m glad they have made it free for up to 5 client or something like that. My company is so small that’s all I need and I wouldn’t use it for what little use I need it for if it was not free. It’s a very easy to use system with lots of easy tools. The problem is the app is pretty buggy. Usually works 90% of the time. Many times I have just given up on the app and gone to the website to do what I need to do.
FreshBooks is great, app is trash!
by sototallycarl on 2019/08/31 04:00
This app is basic, buggy, and slow. I end up at the website more than anything... even on my phone. Anytime I want to do something in FB I pop open then app and am almost immediately let down when it’s missing or would take me less time to find a computer and do the job. Mobile apps can be great for this sort of thing yet FB fails so hard.
Good 4 small biz
by C.Tron 1 on 2019/08/28 21:40
Easy 2 use. Helps w/ faster billing and easy to track activity
$12 processing fee?!
by JetsetJordan on 2019/08/22 01:56
Just sent an invoice for $400 and client paid via online payment. FreshBooks or payment processor took out $12 before I received the payment. Seems like straight up gangster robbery in the age of PayPal, Venmo, Squarecash, & Apple Pay. I WILL NOT BE USING AGAIN. I’ve sent money across the planet for cheaper.
Makes my business run smoother !
by Drone Shots Photography on 2019/08/16 18:14
I really love fresh books accounting software makes tracking and importing all expenses and income very easy mobile or desktop version! I never have to worry about forgetting to and put and expense while I’m out in the field
Worth it!! Super Easy to use!!
by khhdjdj on 2019/08/15 12:30
I’ve used Freshbook since 2007 and I have no plans to stop. Freshbook provides me with all the tools necessary tools to invoice, estimate, and get paid all while looking professional and up to date. Super easy to use, highly recommended.
New business owner: this app saving me on therapy, keeping my marriage healthy, making me money
by Ramen Maven on 2019/08/09 17:23
It’s great. Makes accounting responsibilities intuitive and simple. Makes tracking invoices and payments very easy. Totally worth every penny.
Repeat issues with syncing and timer
by CaliChick00 on 2019/08/06 20:09
I keep having issues with the app not syncing properly, old-time appears out of nowhere, and the clock doesn't start or stop sometimes. It's been this way off and on for a while. I have to constantly edit and check my time and invoicing I depend on accurate timing and invoicing. The desktop website has issues as well.
Pretty good for free
by BadBrain13 on 2019/08/05 20:02
I’ve been trying out FreshBooks for a few weeks and while it’s still lacking in some areas, it is pretty good for a free app. I needed something to track/log expenses, mileage, hours and invoices. I use the app along with the online version and set up was fairly straightforward. Both versions are easy to use and I like that the functionality I’m using is free. I like the “duplicate” feature for expenses in the online version and hope they add it to the app soon as it makes logging expenses on the go quicker. I also wish they’d provide the ability to attach more than one image to any given expense. For instance when logging expenses for a trip I would like to be able to bundle the expenses with a combined total and attach multiple receipts to a single expense record. I also wish there was a way to have daily recurring expenses (like parking or mileage) for a given project, instead of just weekly/monthly. Trying to log my parking and mileage daily via the app without the duplicate feature gets tedious. However in the end this is a free app that still has a lot of features so it’s hard to be too critical.
Fantastic
by Jho G on 2019/08/05 19:02
After I retired I was asked to do a little consulting. Well that gig has lasted 11 months so far and FreshBooks has kept me organized and getting paid on time. Phone I support is amazing. They answer on two rings and really know their stuff. The also make dumb questions feel not so dumb. Since I take pictures of expense receipts WHEN I sign them I’m not losing them or money as I did while employed full time. One ‘un-lost’ receipt easily pays for the program each month. Happy customer.
Great app, needs fixing though!
by Got Festool on 2019/08/01 21:06
I have just downloaded this to keep track of work hours and to have all that FreshBooks has to offer on the tip of my hand. Not even three days after install and the app doesn’t stay open and force closes it self every time. Hoping for quick bug fix from customer support.
FreshBooks has made keeping my business organized and up to dat SO easy!
by Cristi Spring on 2019/08/01 14:00
I love the freedom and capabilities this app offers. I love being able to scan receipts in and add payments or bill a client right from my phone. And the charts, graphs and reports really put everything into perspective.
Time tracking not working
by Romaaiiin on 2019/07/30 15:30
Timer keeps crashing the app — I have already emailed support a while ago with no answer so far. This is a key feature, please fix it! I have latest versions of iOS on XS Max and of the app itself.
Great for freelancers
by Groundshaker14 on 2019/07/29 19:32
As a freelancer, freshbooks is amazing, especially when I sometimes have to do client work on my iPhone, away from my laptop. I can do my quick work, and track my time honestly and accurately. Very convenient, and a great software for invoicing, expenses, and tracking time. Also super easy to send invoices right from my phone from literally anywhere.
Cloud Accounting for Business
by Istanbu1 on 2019/07/24 15:39
Easy to use day to day. Great reports for accounting. Easy time tracking by client, project, service, and with notes. Easy invoicing and payment collection with credit card, bank transfer, checking, and other client payment options. I recommend to anyone asking for cloud accounting software. Works great in a browser and with the app.
Great app with room for improvement
by universal21 on 2019/07/16 15:25
The FreshBooks environment is so simple to use! I switched to it from quick books and haven’t looked back. Some things are over simplified to the point where they become a nuisance though. They’re getting better constantly and their customer service is 10/10, so I’ll stick with them for the foreseeable future
Good, but Needs a few tweaks
by Adam H.. on 2019/07/14 04:13
It’s nice having access on the go. However, unlike the Android version, it is impossible to put a credit on the account (like if a check amount is larger than the invoice amount). It’s also difficult to apply a credit to the next invoice. In Android, it just works. However, all the platforms still need full PDF support. Not just the ability to upload them, but to view them and export the PDF receipts with the invoices, not just images. Many companies email multi-page invoice-style receipts, and this is a huge hassle to manually export them all.
Crashes too often
by TheOtherRyanR on 2019/07/11 21:33
I use the FreshBooks app on the iPhone and it crashes so often I find it almost unusable. It doesn’t matter how great the product is if the customer can’t use it
Great for small business invoicing
by @JeMedemans on 2019/07/09 12:25
I’m a freelance graphic designer/artist and this gives me just what I need. Super intuitive and reliable. Highly recommend 👍
Great app
by TrueBlue Dumpsters on 2019/07/06 12:34
This makes the book keeping a breeze of a small business. Invoice, send bids, and add expense from your phone while out working. Reduces desk time majorly Highly recommended
Ease of use, fast
by harold_solomon on 2019/07/02 13:34
Exactly what I needed for occasional consulting and constant expense tracking. Creates detailed invoices easily.
This app has made my new business adventure so easy
by Chels8990 on 2019/07/02 12:22
I love this app. I recently started a business and this app has every feature I needed. Only downfall is it says I will now have to pay for it.
Missing many of the desktop features
by Bayouski on 2019/06/26 03:09
The app is missing many of the features of the full desktop site. For example, I can not see the number of unbilled hours I have at a glance like on the desktop interface. There are also occasional math bugs in the app. For example, I recorded .25 hours for a customer, but when generating an invoice, it is being changed to .26 hours. Other strange rounding errors also appear when inputting time. One star off for the missing features and one more for the rounding errors...
FreshBooks
by Sanzuma on 2019/06/24 14:06
FreshBooks changes my stress level!! I hated quickbooks it was too much for a small business. I tried FreshBooks and now I don’t dread invoicing time. The biggest plus is their OUTSTANDING CUSTOMER SERVICE! Thanks for making my life easier.
Great app, great company!
by Non-athletic on 2019/06/21 17:39
This is my 2nd time around with FreshBooks. They really care about their clients! The app is so helpful for me. I’m rather poor in managing details: they help me track expenses, create invoices, and other things I’d never remember or have time for!
Revising my Review - Great Support
by PaulO1954 on 2019/06/20 13:23
I use the online version of FreshBooks all the time, especially to track time and expenses on the go. The app, even with latest updates installed, was locking up frequently. And it was still tracking time from a job I did quite a while ago even though I have discarded it many times - it was up to 268+ hours! I was frustrated and posted a not-so-nice review of the app. The team at FreshBooks reached out to me almost immediately to see if they could help resolve the issue - and to find out how to fix the problem if there was indeed a glitch in the app. Justin and William worked with me to help me figure out that the problem was that I had not done a recent update and I needed to clear the cache on my device. Once that was completed, the app is working perfectly. It’s very reassuring to have fabulous tech support and a responsive app developer. Thank you!
Invoicing
by SalBruin on 2019/06/20 01:28
Very easy to use!👍🏻😉
Disappointed
by photo is life on 2019/06/19 13:34
Did not like their service!
fix login issues please
by John Dykema on 2019/06/14 16:20
every time I open this app up it tries to make me create a new account. very, very frustrating. tried to download the ‘classic’ app and it told me I needed to use this one...annoyed to say the least
Loving it!!!!
by xannbend on 2019/06/13 20:28
Affordable, great customer service, easy to use. Totally makes life easier!!!
Where are Projects???
by mcapraro on 2019/06/07 14:24
I’m a longtime freshbooks user and love it, but where are the list of projects in this app version of the great web tool? Being able to see your projects, and the ones you are close to going over your hours on, is critical, especially when tracking time using your phone. The mobile version of freshbooks should focus on expense tracking, time tracking, and project status as top priorities. Those are things mobile is tailored for. The rest are secondary.
Great invoice
by Z.osmani on 2019/06/02 17:55
I am happy with fresh book invoice. It’s easy and great for book keeping
Really good system still getting used to it
by munybt on 2019/05/25 16:38
Always put it down on paper before this way I can just grab the phone do the invoice when I’m at the job and not worry about missing things because it’s in the cloud
Great
by subnsxr on 2019/05/24 03:23
Very intuitive!!!
Indispensable businesses tool
by MoeAdam on 2019/05/23 00:23
Going in I was looking for a way that was better than spreadsheets to manage invoicing and statements. FreshBooks has transformed the way I operate my business. I love the dashboards so I can see at any point whether I am on the right track or not. I can open the app and discuss outstanding invoices at a design meeting saving me time in the usual up & down email chain. The one tap statement generator is awesome! Invoicing is easy . Highly highly recommend.
Great
by Wallisontadeu on 2019/05/20 22:16
This app Make my life easier . I highly recommend this app .
Great for a new small business
by Gantt127 on 2019/05/18 17:25
The app is great! Easy to use and looks the same as when I use it on the computer.
Not Nearly As Good As The Desktop Version
by Badbluesman on 2019/05/16 04:58
I only use the mobile app for entering expenses and uploading photos of receipts. Other more detailed functions are difficult to do with thumbs. However a bug in the expense module has persisted on and off for many months: after entering all data you often hit the save button only to see all of your tedious thumb work vanish instantly! The only remedy is to re-enter the expense info on your desktop or laptop machine and then use the mobile app to upload the receipt photo. So at this point the app is a time waster rather than a time saver. Another thing: why isn’t it possible to edit an existing expense to make it a recurring expense? Instead, you have to delete your previous entry and start over to create a recurring expense. Another time waster. How about adding a mileage field to the time tracking module? That way, the user could track mileage and see a total at the end of the year. The IRS requires record keeping to support mileage deductions. Adding a mileage field to time tracking would create the fastest, easiest possible way to comply with the IRS on mileage. I have probably requested this feature 20 times on support calls. It seems to be falling on deaf ears.
Love FreshBooks but this app time tracking is causing....
by JantzenCrews on 2019/05/13 16:27
Love FreshBooks but this app time tracking is causing me to loose time and app crashes after I start a time tracker....end up having to restart the app. Needs update.
Convenient app
by Teresa ruiz decker on 2019/05/12 22:25
Overall this is a handy app to do quick tasks like time tracking or adding payments. The developers seem to address bugs quickly too.
FreshBooks
by new water co on 2019/05/10 23:46
Best mobile accounting app ever!
I don’t usually write reviews...
by hjhjhjhhhhh23 on 2019/05/07 21:40
I never write reviews but I freaking LOVE this app so far. I’m a few days into my free trial and so far everything is amazing!!! The invoices and time tracking are a life saver and time saver! Especially when I’m trying to focus on my design work, social media management, and art! This makes it so I can ACTUALLY focus on work instead of worrying about all the technical stuff :) definitely worth the cost especially considering the time it has saved me! I highly recommend trying it out!
Love FreshBooks; Hate iOS app
by Nessa815 on 2019/05/01 23:18
FreshBooks as a whole does everything I need, but their app so subpar. It was great until the last 3 mo or so when I realized that entries made on the app (expenses, time etc) weren’t syncing with the site. I’ve logged tickets only to be told I need to update the app. But not matter how many times I update the app or stop and close it or restart the issue persists. Today the only use of the app is to see where we’re at as there is no way to actually use it with any degree of safety. In an hourly based small business having faith that the hours I log will be available when I go to invoice is a must have. It’s frustrating that I have to lug out my laptop to safely make these changes.
Pretty good
by Somboun1 on 2019/04/30 14:50
Only complaints is there is no way to automatically archive paid invoices, and the never ending pop up of do you like FreshBooks, and if so please rate us. Hopefully this will make that pop up go away
I like it for my one person consulting business
by Jen vjj on 2019/04/28 12:17
Logs my time, logs all my expenses. Easy to download either into an excel spreadsheet. You can email the spreadsheets to your clients or email them a link to the invoices and expenses. Very nice interface as well. Does very simple reporting. Exactly what I needed. I can’t see any reasons to take even one star off.
Don’t bother, look elsewhere.
by TyloVedo on 2019/04/14 01:21
Try to create an invoice for for 2.5 (2 hours and 30 minutes exactly) and it puts 2.51 on the invoice making the price wrong... okay I’ll just override the price to be correct, except even after overriding the price it off by a penny on the invoice. The fact that this is a paid accounting / invoicing software with these sort of bugs is absolutely embarrassing.
Walco Transport, LLC
by Walco Transport, LLC on 2019/04/12 18:53
FreshBooks is an awesome mobile platform that allows us to keep track of revenue while being on the move. I would highly recommend their services.
Fix the Other Income bug
by Pdx news junkie on 2019/04/11 20:24
There is a known issue with editing Other Income, that’s been going on for over a week. I would expect a sooner resolution. Is there an ETA?
Syncing
by polishprince on 2019/04/10 12:13
It is on ongoing issue. Whoever you learned syncing from.... get someone else. You have the same issues as you had with the old version(FB classic). I deleted the app and use the desktop version on my iPhone as the issues are just too annoying.
Super easy
by ckbaas on 2019/04/06 22:12
Love this app.
This app is the WORST
by AmyCath on 2019/04/06 13:17
I don’t think it’s possible for me to be more disappointed with this app than I have been for the past 2 years. I truly wish I could give it 0 stars. The only reason I still have a subscription is because I can rely on the website version, but I think it’s time to move on. Why? Well... 1) The time tracker NEVER syncs with the website. I use the chrome extension or website to start a time entry, and there’s zero hope in updating it from my phone. If I forget to stop the clock before I leave from work, I can guarantee the tracker on my phone says some absurdly large amount of hours from the last time I started an entry ON MY PHONE. So, I can just edit it, right? Wrong. I wish. Any attempt freezes and crashes the app. When I reopen it, the timer is still running and there’s nothing to do about it but watch it climb into the hundreds of hours with each opening of the app. 2) Invoices also sync maybe one time a month. I got the urge to write this review after just trying to view my next due invoice, and finding that none of the payments I’ve added from the past 2 weeks have saved. Also, none of the data for invoices I’ve newly listed sent or changed the status of within the past month is there. It’s on the website though! Which I suppose is helpful in some very minimal way... 3) I can’t create a new invoice in the app. WHICH IS THE WHOLE POINT OF THE APP. It freezes and crashes if I try to edit an entry. It also is worthless since all of the time entries I could possibly add are the result of a defunct time tracker. Do I want to add an entry of 357 hours that I started and can’t stop? Even though I’ve been starting and stopping dozens of entries from the desktop since then? No. 4) Updating the status of an invoice (such as adding a payment or whether or not it’s been sent) is also hopeless. I can change as much as I want, close the app, and the data is simply gone. Upon re-opening the app or viewing on desktop, it’s like I never entered anything in. These are the only things I need to rely on this app for, which are pretty simple, and it’s absolutely hopeless. A waste of time. I don’t know why I even have it on my phone anymore because it’s just infuriating to try and use (especially with every “update”). I’m definitely shopping for new app options because this one feels like an abandoned and neglected product. Way to keep it fresh!
Great app!
by Pureowner92 on 2019/03/29 20:51
But anyway we can get it to stop going all the way back to the top when deleting expenses on a phone? Super aggravating. Also converting estimates to invoices causes it to crash on my iPhone at least. Also would be very helpful if we got some other kind of notification when expenses are not being imported.
Glad I made the switch to FreshBooks!
by pathallsd on 2019/03/21 15:26
I’ve loved FreshBooks since I made the switch. It’s been incredibly convenient to knock out fast detailed invoices to clients on the run. The iPhone app has made this very easy. I operate a notary service in San Diego, Ca. I work with attorneys and businesses around the city. My clients appreciate the professionalism and convenience of being able to pay online through multiple payment options. Freshbooks has automated and simplified my bookkeeping. I’ve used it for several years and cannot imagine switching back. Thankful for the hard work and commitment of The FreshBooks team to produce such a great product! On another note, thanks for your newsletter with tips for small businesses. Those are awesome!
Life Changer
by Tent City Tech on 2019/03/15 22:32
Love this app. Easy to use, beautiful UI and fast. Keep it up! Can’t wait to see how this app develops over time.
Great app but crashes
by TCozza on 2019/03/13 22:16
Great app and concept but it crashes quite a bit still
Crashes
by iChuckc on 2019/03/13 20:45
App crashes when trying to edit an line item on a invoice. Please fix ASAP
Confidence and Hope
by Cody Killian on 2019/03/11 22:38
I am a startup web designer and I found FreshBooks through a quick web search. After a look through, I committed to the free trial. During this time I have loved exploring the ins and outs of the software. I love that it’s a one stop shop for all of my business accounting needs!! Thanks so much!!
Very efficient and user friendly
by Contractorlife101 on 2019/03/08 19:27
Awesome and super easy to use!
“So Fresh And So Clean”!
by Cutler Construction on 2019/03/05 21:29
I’ve been with Freshbooks since 2012. They have been solid since the beginning and have only gotten better.
Poor quality control
by 24 Solo on 2019/02/27 13:46
I run a software development team and I can recognize poor QA when I see it. I can always tell a deployment happened in FreshBooks recently, because things start going wrong. This week, I had the secondary contacts list suddenly disappear. This affected our ability to send out an invoice on time, which for a small business is a crippling problem. Then I encountered the next bug. I needed to re-login. This is no big deal as this is how I always know they’ve changed something. When I tried to enter my credentials, it took me to a dialog forcing me to create a new account. There was no ability to go back to a screen to log in. Even clearing the app out of memory took me right past the log in screen to the create new account dialog. The only fix was to uninstall the app and reinstall. That’s such an amateur oversight that one would not expect from an established application. This only comes up when there is no real application testing to verify that it’s actually usable versus the devs just meeting requirements. This bug doesn’t sound like a big deal except that when I’m trying to start the clock on-site at the client’s location, I can’t be seen playing on my phone.
Constantly makes me sign in
by uncle farkus on 2019/02/22 15:17
Why can’t it remember my account info.
Crashing won’t sync up
by Terrell0854 on 2019/02/19 13:14
Won’t sync up after it logs you out. Still waiting on invoice item reporting and account statement updates. The classic version I believe was better if this keeps happening will have to move back to quickbooks.
Great product!
by Salvii503 on 2019/02/09 11:08
I’ve been using FreshBooks over a year now and it’s great! Love everything it does! Keeps me organize! I highly recommend this product! But if the app on my phone works just like the desktop version now that would be great!
Amazing App
by Adeiji on 2019/01/31 15:22
This app is awesome. Makes life so much easier when it comes to sending invoices and recording my income!!! I love it!!!
Tony G
by T_p_123 on 2019/01/27 21:19
Seemed nice with everything I need for tracking. It offered taking payments by credit card, which I selected. However, I sent myself a test invoice and it won’t work. I opened the invoice in my email to try to pay it to make sure the process works and the invoice would not open. Not at all. Although the app was telling me that the customer had viewed the invoice. I searched for somewhere to contact help and couldn’t find anywhere in the app to do that. So I’m writing this here.
Great app for business
by hellomynameisoso on 2019/01/25 06:28
I use this app to invoice clients, track expenses, etc. I’ve never had any issues and the UI is excellent!
Great app
by alto pool on 2019/01/24 17:06
Was using QuickBooks before this for 3 years. It did the job but never quite what I was looking for. FreshBooks is everything I needed. It is easy to use and customer service answers every time with knowledgeable people. Only thing I wish FreshBooks offered was a scheduling system as well. Then it would be the complete package
Love FreshBooks For Time & Expense Billing
by Rickydick411 on 2019/01/23 15:31
Two months have passed and I use FreshBooks on a daily basis on my iPhone X and love it.
App < Web
by glennbo2006 on 2019/01/08 02:22
Love FreshBooks but man the app just doesn’t stand up to the website.
Easy to use
by Nky fathead on 2019/01/06 22:31
Extremely easy to use and quick to make invoices and send out and collect all from my phone
Fantastic app
by El_Osito on 2019/01/05 22:16
With my start handyman business, this tool is the one I use the most! Helps straighten everything out and keep everything organized!
This app is almost perfect.
by Luna, yeah like the moon... on 2019/01/01 19:48
I love FreshBooks. I am a new self maintained business and this is great for many of my needs; invoices, expense tracking, client profiles. Im finding it so easy to be organized and it's making me love my buissness even more. However, the ONLY thing that I would request, that would make it the perfect app would be milage tracking. I used quickbooks for a while and while I like FreshBooks undoubtedly more, a huge part of my buissness is driving, and a built in milage tracker such as quickbooks would make it a near perfect buissness app I think.
Awesome App and Invoicing / Accounting Service
by Techyo on 2018/12/31 18:04
The best invoicing system I have used! Fantastic support ready to help! Excellent App!
Professional. Intuitive interface. Excellent customer service.
by ljanelle7 on 2018/12/29 14:15
FreshBooks his hands down my favorite accounting software out there. The desktop and app versions are easy to use and navigate. Business owners can look professional with customized estimates and proposals. If you have an issue or question, just call and get a super helpful (and friendly) live person almost immediately. I’ll never use anything else.
Love it
by shiane c on 2018/12/28 20:01
Amazingly easy to send invoices and keep expenses in tract
Clichy
by CarzMovez on 2018/12/19 10:39
The app closes by itself sometimes and I can’t edit all my settings other then that it is a great company no machines when you call customer support just ppl it is a great way to keep files
Pastor Rich Laskowski
by RichLazarus on 2018/12/16 00:22
Love the clean look of FreshBooks. So easy to use and works great on my phone too.
Great
by laay!!33 on 2018/12/14 16:55
I love this app sooooo much !
I love this app!
by lifestyle woodworks inc on 2018/12/13 17:00
I am a contractor and have been using FreshBooks for years. Now I could not live without it. Every time I pay for something I have my phone out and enter the purchase on the spot. I can create and send an invoice as I stand with my customer and they write a check at the same time. I know if I am making money which has helped my business to be more profitable! Plus their customer support is the best I have ever experienced. Thank you FreshBooks for making it easy to be completely on top of my own books and not have to spend my weekends doing it!
I wouldn’t recommend the trial
by 78Brownie on 2018/12/13 03:55
I wouldn’t recommend a trial from them even though it’s free! I realized that this was not what I needed so I had no need for the app. My issue is that I have been receiving SO MANY telemarketers from them about my trial. I have explained that I didn’t use it, did not need it, and repeatedly asked them to stop calling. They call ALL THROUGHOUT THE DAY. It’s becoming harassing at this point. This has to stop. Of course, the Do Not Call List means nothing anymore.
Too expensive
by cnr101 on 2018/12/12 13:50
The app is user friendly. Unfortunately it’s really expensive. I run a small catering department. I can not justify spending the amount this app charges.
Good but Still missing things the old version had
by Vinautomatic on 2018/12/08 23:26
Ability to add payments still not here. At least extra or early payments where you have to enter them in a paid invoice of that clients on the website. The latter For some weird reason that wasn't fixed on the site either. Also missing reports. Everything else great, it works. But just seems like it'll never reach the greatness the classic still has with features and addons. Still kinda regret the upgrade but at least the design is nicer and more modern. That breaking the time barrier book. One of the best I've still ever read. Sincerely, Customer since 09'
Revising my Review - Great Support
by PaulO1954 on 2019/06/20 13:23
I use the online version of FreshBooks all the time, especially to track time and expenses on the go. The app, even with latest updates installed, was locking up frequently. And it was still tracking time from a job I did quite a while ago even though I have discarded it many times - it was up to 268+ hours! I was frustrated and posted a not-so-nice review of the app. The team at FreshBooks reached out to me almost immediately to see if they could help resolve the issue - and to find out how to fix the problem if there was indeed a glitch in the app. Justin and William worked with me to help me figure out that the problem was that I had not done a recent update and I needed to clear the cache on my device. Once that was completed, the app is working perfectly. It’s very reassuring to have fabulous tech support and a responsive app developer. Thank you!
Not Nearly As Good As The Desktop Version
by Badbluesman on 2019/05/16 04:58
I only use the mobile app for entering expenses and uploading photos of receipts. Other more detailed functions are difficult to do with thumbs. However a bug in the expense module has persisted on and off for many months: after entering all data you often hit the save button only to see all of your tedious thumb work vanish instantly! The only remedy is to re-enter the expense info on your desktop or laptop machine and then use the mobile app to upload the receipt photo. So at this point the app is a time waster rather than a time saver. Another thing: why isn’t it possible to edit an existing expense to make it a recurring expense? Instead, you have to delete your previous entry and start over to create a recurring expense. Another time waster. How about adding a mileage field to the time tracking module? That way, the user could track mileage and see a total at the end of the year. The IRS requires record keeping to support mileage deductions. Adding a mileage field to time tracking would create the fastest, easiest possible way to comply with the IRS on mileage. I have probably requested this feature 20 times on support calls. It seems to be falling on deaf ears.
Pretty good for free
by BadBrain13 on 2019/08/05 20:02
I’ve been trying out FreshBooks for a few weeks and while it’s still lacking in some areas, it is pretty good for a free app. I needed something to track/log expenses, mileage, hours and invoices. I use the app along with the online version and set up was fairly straightforward. Both versions are easy to use and I like that the functionality I’m using is free. I like the “duplicate” feature for expenses in the online version and hope they add it to the app soon as it makes logging expenses on the go quicker. I also wish they’d provide the ability to attach more than one image to any given expense. For instance when logging expenses for a trip I would like to be able to bundle the expenses with a combined total and attach multiple receipts to a single expense record. I also wish there was a way to have daily recurring expenses (like parking or mileage) for a given project, instead of just weekly/monthly. Trying to log my parking and mileage daily via the app without the duplicate feature gets tedious. However in the end this is a free app that still has a lot of features so it’s hard to be too critical.
Poor quality control
by 24 Solo on 2019/02/27 13:46
I run a software development team and I can recognize poor QA when I see it. I can always tell a deployment happened in FreshBooks recently, because things start going wrong. This week, I had the secondary contacts list suddenly disappear. This affected our ability to send out an invoice on time, which for a small business is a crippling problem. Then I encountered the next bug. I needed to re-login. This is no big deal as this is how I always know they’ve changed something. When I tried to enter my credentials, it took me to a dialog forcing me to create a new account. There was no ability to go back to a screen to log in. Even clearing the app out of memory took me right past the log in screen to the create new account dialog. The only fix was to uninstall the app and reinstall. That’s such an amateur oversight that one would not expect from an established application. This only comes up when there is no real application testing to verify that it’s actually usable versus the devs just meeting requirements. This bug doesn’t sound like a big deal except that when I’m trying to start the clock on-site at the client’s location, I can’t be seen playing on my phone.
Freshbooks is the best in Mybooks! Lol
by Rearnakedu on 2017/10/03 10:40
If you have a small business or a larger one, you have to use this product. For the price it cannot be beat, PERIOD! It's easy to use, even for a caveman like myself. I'm a construction guy who still peck types, and this is a breeze for me to navigate through. In my opinion the new one is better than the old, not worse. Yes some things got moved around, but the things that took there places are well worth the swap or navigation to get to a couple things the old had out front. With a free trial period, you can't go wrong with giving it a spin. Worth every second of your time I promise. And for anyone wondering I'm not being paid or asked to write this. First review I've ever wrote because it deserves it. Thanks
Glad I made the switch to FreshBooks!
by pathallsd on 2019/03/21 15:26
I’ve loved FreshBooks since I made the switch. It’s been incredibly convenient to knock out fast detailed invoices to clients on the run. The iPhone app has made this very easy. I operate a notary service in San Diego, Ca. I work with attorneys and businesses around the city. My clients appreciate the professionalism and convenience of being able to pay online through multiple payment options. Freshbooks has automated and simplified my bookkeeping. I’ve used it for several years and cannot imagine switching back. Thankful for the hard work and commitment of The FreshBooks team to produce such a great product! On another note, thanks for your newsletter with tips for small businesses. Those are awesome!
I love this app!
by lifestyle woodworks inc on 2018/12/13 17:00
I am a contractor and have been using FreshBooks for years. Now I could not live without it. Every time I pay for something I have my phone out and enter the purchase on the spot. I can create and send an invoice as I stand with my customer and they write a check at the same time. I know if I am making money which has helped my business to be more profitable! Plus their customer support is the best I have ever experienced. Thank you FreshBooks for making it easy to be completely on top of my own books and not have to spend my weekends doing it!
I love it, but my CPA doesn't 🤷🏻‍♂️
by Johnny Orphonic on 2017/09/14 18:12
From the perspective of a small business owner with no accounting or tax knowledge, I LOVE Freshbooks. My CPA isn't a big fan of my reports, though. This could be due to the fact that Freshbooks is not a U.S. Company, so my American CPA isn't a fan of how it compiles the info for reports. I tried QuickBooks, but hated it because like I said, I'm ignorant to accounting and taxes. I give Freshbooks 4/5 stars just because I think there is a tiny little room for improvement. Basically it could be made a little bit more idiot-proof. I'd like to see more preset expense categories with explanations of each, so I'm not putting expenses in the "wrong" categories. I basically love the entire Freshbooks experience up until my CPA emails me in response to me submitting my reports.
I don’t usually write reviews...
by hjhjhjhhhhh23 on 2019/05/07 21:40
I never write reviews but I freaking LOVE this app so far. I’m a few days into my free trial and so far everything is amazing!!! The invoices and time tracking are a life saver and time saver! Especially when I’m trying to focus on my design work, social media management, and art! This makes it so I can ACTUALLY focus on work instead of worrying about all the technical stuff :) definitely worth the cost especially considering the time it has saved me! I highly recommend trying it out!
Love it <3
by Tulip&crow on 2017/10/15 14:16
I was introduced to Freshbooks through an entrepreneurial class that I took at a local college, It was highly recommended. After a 30 day free trial, it became abundantly clear that Freshbooks was a seamless fit for my small start-up floral business. I am still learning how to navigate and tweak it with the help of a wonderful and eager support staff just a click away. The tiered pricing options are very attractive whether you are a start up or well seasoned. I could not be more pleased with this product ! Thank you : )
Time tracker entries disappearing
by be4692 on 2018/07/28 18:05
I've LOVED FreshBooks for years, but their new app and redesign has lost time entries, some of which I have screenshots for. I'm certain their development team will fix this eventually, but I've lost records of billable time, and it would be dishonest of me to guess and bill the client. I would expect something like this will be fixed by around October of 2018. If you're reading this then or later, you're probably in good shape. But right now, I can't trust it and I've been working with their help team for about a week. Just wanted to put a warning out there. The reason I had to rate it 1 star is that FreshBooks has probably cost me twice what I paid for it this year already because of the flaws.
Fantastic
by Jho G on 2019/08/05 19:02
After I retired I was asked to do a little consulting. Well that gig has lasted 11 months so far and FreshBooks has kept me organized and getting paid on time. Phone I support is amazing. They answer on two rings and really know their stuff. The also make dumb questions feel not so dumb. Since I take pictures of expense receipts WHEN I sign them I’m not losing them or money as I did while employed full time. One ‘un-lost’ receipt easily pays for the program each month. Happy customer.
Love it! Just one thing
by Wellhungnyc on 2018/02/12 16:19
I’ve been a FreshBooks user for years now and love it! One thing though. Since the new version was launched, there are features that are not yet available on it that were avail on the previous version. So I may switch back to the classic version. It’s been a long Time now and still those features aren’t available. Other than that I’m a loyal FreshBooks user and expect to be for a long time! Special shout out to Paola in tech support for being awesome!
Professional. Intuitive interface. Excellent customer service.
by ljanelle7 on 2018/12/29 14:15
FreshBooks his hands down my favorite accounting software out there. The desktop and app versions are easy to use and navigate. Business owners can look professional with customized estimates and proposals. If you have an issue or question, just call and get a super helpful (and friendly) live person almost immediately. I’ll never use anything else.
This app is almost perfect.
by Luna, yeah like the moon... on 2019/01/01 19:48
I love FreshBooks. I am a new self maintained business and this is great for many of my needs; invoices, expense tracking, client profiles. Im finding it so easy to be organized and it's making me love my buissness even more. However, the ONLY thing that I would request, that would make it the perfect app would be milage tracking. I used quickbooks for a while and while I like FreshBooks undoubtedly more, a huge part of my buissness is driving, and a built in milage tracker such as quickbooks would make it a near perfect buissness app I think.
Love FreshBooks; Hate iOS app
by Nessa815 on 2019/05/01 23:18
FreshBooks as a whole does everything I need, but their app so subpar. It was great until the last 3 mo or so when I realized that entries made on the app (expenses, time etc) weren’t syncing with the site. I’ve logged tickets only to be told I need to update the app. But not matter how many times I update the app or stop and close it or restart the issue persists. Today the only use of the app is to see where we’re at as there is no way to actually use it with any degree of safety. In an hourly based small business having faith that the hours I log will be available when I go to invoice is a must have. It’s frustrating that I have to lug out my laptop to safely make these changes.
Time tracking still broken
by oanjao on 2018/07/04 16:52
This app can’t reliably do the one thing that an independent professional needs it to do: track time! After many revisions of the “new” FreshBooks app, and opening a case with support, I still can’t pause the timer. About one out of three times, the timer appears to pause, but if I close and re-open the app, it’s still timing. I just use the stopwatch on my phone to record my time now, because FreshBooks can’t be trusted, and billing my clients accurately is very important. FreshBooks’ accounting features aren’t enough to actually run a business, and the time tracking doesn’t work, so I am not really sure why I’m still paying for this product.
Missing many of the desktop features
by Bayouski on 2019/06/26 03:09
The app is missing many of the features of the full desktop site. For example, I can not see the number of unbilled hours I have at a glance like on the desktop interface. There are also occasional math bugs in the app. For example, I recorded .25 hours for a customer, but when generating an invoice, it is being changed to .26 hours. Other strange rounding errors also appear when inputting time. One star off for the missing features and one more for the rounding errors...
One of the best invoicing tools
by Omeome762 on 2018/08/31 16:35
I have tried too many invoicing tools before FreshBooks, I like this one cause it’s very easy to use and you can run your business from anywhere you want. The summary of income and expense on the dashboard is great. Suggestion: it would be great if you’ll add a feature where we can add extra income without creating any invoice, that will really help us to track all of our income and expense in one place.
No more dashboard
by JP215 on 2017/10/26 00:29
Since this version launched, I’ve been hoping they would add a dashboard. There is literally no way to see what your outstanding invoice totals are with this app, like there was with the old one and like there is on the website. I can use the app to send an invoice but then I have to go through my web browser to see things like the total outstanding invoices. Also when you sort by sent / viewed / overdue / paid, it doesn’t put viewed and overdue near each other... so it’s not easy to see all outstanding invoices. Really weird.
Love the ease of use and browser extension
by danielfowler on 2018/05/11 22:00
The browser extension is only for tracking time, but it’s a pretty handy reminder if you’re using Basecamp or Trello or other sites to keep track of your projects. Love the generated invoices based on unbilled time, it’s so easy to send an invoice, set auto reminders, auto-charge a late fee, and just keep on working without having to chase down clients for payment manually.
Not as good as previous version
by SerTay on 2017/10/16 22:03
This is a simple, clear cut app. Easy to use, easy to invoice. I don’t like the UI nearly as much as the old version, and I wish I had a home page that I could easily access to see everything summed up like in the old app. This move makes one migrate to the desktop more than the old version, which is annoying. They have also taken away features in the invoices themselves, like no longer offering a dedicated space for PO numbers, which is important to a lot of contractors. I know I can use the “notes” section, but having a space up top with the PO was much nicer, and why take it away? Just too dumbed down. I still like freshbooks in general, but this app reminds me of the freshbooks app from two or three versions ago. They made great strides over the years, now they’re winding back to a version with less features.
Small business
by Jessrach33 on 2019/09/03 04:07
This is perfect for a small business and I’m glad they have made it free for up to 5 client or something like that. My company is so small that’s all I need and I wouldn’t use it for what little use I need it for if it was not free. It’s a very easy to use system with lots of easy tools. The problem is the app is pretty buggy. Usually works 90% of the time. Many times I have just given up on the app and gone to the website to do what I need to do.
Running my business from my phone...
by Sjdasilva on 2018/09/28 21:40
Has never been this easy. I can create invoices, track time on each project, check on outstanding invoices, check on expense and manage my business income and expense all from my phone. Customer service is amazing and will recommend. Unlike quick books this app will not break your bank either. Love this!
Where are Projects???
by mcapraro on 2019/06/07 14:24
I’m a longtime freshbooks user and love it, but where are the list of projects in this app version of the great web tool? Being able to see your projects, and the ones you are close to going over your hours on, is critical, especially when tracking time using your phone. The mobile version of freshbooks should focus on expense tracking, time tracking, and project status as top priorities. Those are things mobile is tailored for. The rest are secondary.
The app keeps glitching and not letting me edit my invoices
by VladimirK2009 on 2017/11/18 16:20
I have a invoice that am working on but the app won’t let me edit my draft that I started and it doesn’t let me add anymore items only allows me to add a payment which makes it seem weird because on all the other invoices that I sent I was all ways able to edit it during the draft but now it doesn’t. It seems as the editing button gets stuck and won’t let me work on my invoice or it is frozen or still processing I don’t know I Would LIKE IT TO BE FIXED because I spent money on this monthly so the app developers if u could fix it I would greatly appreciate it
Great for freelancers
by Groundshaker14 on 2019/07/29 19:32
As a freelancer, freshbooks is amazing, especially when I sometimes have to do client work on my iPhone, away from my laptop. I can do my quick work, and track my time honestly and accurately. Very convenient, and a great software for invoicing, expenses, and tracking time. Also super easy to send invoices right from my phone from literally anywhere.
Two steps back
by NHIaz on 2018/01/06 00:05
The latest release of the app is missing some key features the last version had. Why Freshbooks would remove the feature to add a new client right from your contacts baffles me. They also removed the feature to view a PDF version of an invoice or estimate right in the app. Now instead of one click you have to share the PDF to yourself and then open it from your email or text app. This version is two steps backwards for me and I’ll be looking for alternative bookkeeping apps. When you’re charging me $30/mo I expect key features like this that make my job easier.
I actually enjoy doing my bookkeeping!
by NicteC on 2019/09/26 10:12
As a business owner, military spouse and mom, time is of the essence. I used to spend HOURS doing our bookkeeping and hiring a person to do this wasn’t our goal. FreshBooks not only changed my business structure, I’m no longer losing money in wasted hours with a non-functional program! It’s been a game-changer since I switched years ago.
Cloud Accounting for Business
by Istanbu1 on 2019/07/24 15:39
Easy to use day to day. Great reports for accounting. Easy time tracking by client, project, service, and with notes. Easy invoicing and payment collection with credit card, bank transfer, checking, and other client payment options. I recommend to anyone asking for cloud accounting software. Works great in a browser and with the app.
Easiest Invoicing app ever!
by Funhenge on 2018/01/05 19:19
I’ve been using FreshBooks for over 5 years now and I wouldn’t change it. It’s the simplest ways to create invoices on the go. As a freelance designer estimate turnaround time is crucial and it takes less than 3 min to create and send. When it’s time to invoice it’s just a a couple of taps and the it’s sent. I’ve used other invoicing apps and this one by far is the fastest one.
Great app
by alto pool on 2019/01/24 17:06
Was using QuickBooks before this for 3 years. It did the job but never quite what I was looking for. FreshBooks is everything I needed. It is easy to use and customer service answers every time with knowledgeable people. Only thing I wish FreshBooks offered was a scheduling system as well. Then it would be the complete package
Good but not perfect
by kishya on 2018/10/18 14:42
The app is not a mirror of the site. Can’t view projects and the dashboard is slimmer. There are times where time tracking has syncing issues. You find times where will just need to be on a computer or browser to do what is needed. Otherwise it is great. They are making it better with every update. I wish there where a feature that let you swipe cards on an invoice on the go if you are onsite with a client.
Excellent Product - Indispensable!
by MarinWebDesign on 2018/09/18 22:00
I’ve used the product for almost 12 years. I love it! It isn’t an accounting system (yet) but it’s one heck of a business tool for tracking invoices and getting paid. Their support is world-class too. Give it some time and a bit of adjusting to it and use it daily and you won’t regret it.
I like it for my one person consulting business
by Jen vjj on 2019/04/28 12:17
Logs my time, logs all my expenses. Easy to download either into an excel spreadsheet. You can email the spreadsheets to your clients or email them a link to the invoices and expenses. Very nice interface as well. Does very simple reporting. Exactly what I needed. I can’t see any reasons to take even one star off.
Great app with room for improvement
by universal21 on 2019/07/16 15:25
The FreshBooks environment is so simple to use! I switched to it from quick books and haven’t looked back. Some things are over simplified to the point where they become a nuisance though. They’re getting better constantly and their customer service is 10/10, so I’ll stick with them for the foreseeable future
Acounting made easy.
by AmandolinMoon on 2018/05/10 23:24
I switched from Intuit to Freshbooks because of the simplicity and the ability for my clients to pay via credit card right on the invoice. Tracking expenses and income is incredibly easy and the customer database/notes section is handy for when an employee has to notate an account.
Amazing Interface
by StevenMayJr on 2018/04/05 17:02
FreshBooks has an amazing interface and the time tracking module from my iPhone and iPad works incredibly well. But it does have shortcomings, income from PayPal and other sources isn’t automatically brought in to be matched to an invoice. Funds transferred from PayPal to your bank account show up as income and the only fix is to delete them. 😬 I love the interface and the simplicity, I just need a bit more functionality.
Tony G
by T_p_123 on 2019/01/27 21:19
Seemed nice with everything I need for tracking. It offered taking payments by credit card, which I selected. However, I sent myself a test invoice and it won’t work. I opened the invoice in my email to try to pay it to make sure the process works and the invoice would not open. Not at all. Although the app was telling me that the customer had viewed the invoice. I searched for somewhere to contact help and couldn’t find anywhere in the app to do that. So I’m writing this here.
Great for creatives
by TracyAnn1008 on 2018/06/15 04:17
My husband and I are both graphic designers, and fresh books has been an amazing way to keep track of time income and expenses. It makes sure that we spend more time actually doing the things we love, and less time trying to crunch numbers that we don’t do well.
Confidence and Hope
by Cody Killian on 2019/03/11 22:38
I am a startup web designer and I found FreshBooks through a quick web search. After a look through, I committed to the free trial. During this time I have loved exploring the ins and outs of the software. I love that it’s a one stop shop for all of my business accounting needs!! Thanks so much!!
Better and better
by TimTheFoolMan on 2018/08/31 21:25
FreshBooks as a service is great. The app makes it that much better. For awhile, I’d have to keep going back to the web site to do things like add or delete a client. Now, I struggle to find anything that the app interface doesn’t do, and do better than the web site.
FreshBooks has made keeping my business organized and up to dat SO easy!
by Cristi Spring on 2019/08/01 14:00
I love the freedom and capabilities this app offers. I love being able to scan receipts in and add payments or bill a client right from my phone. And the charts, graphs and reports really put everything into perspective.
Great app!
by Pureowner92 on 2019/03/29 20:51
But anyway we can get it to stop going all the way back to the top when deleting expenses on a phone? Super aggravating. Also converting estimates to invoices causes it to crash on my iPhone at least. Also would be very helpful if we got some other kind of notification when expenses are not being imported.
Good but Still missing things the old version had
by Vinautomatic on 2018/12/08 23:26
Ability to add payments still not here. At least extra or early payments where you have to enter them in a paid invoice of that clients on the website. The latter For some weird reason that wasn't fixed on the site either. Also missing reports. Everything else great, it works. But just seems like it'll never reach the greatness the classic still has with features and addons. Still kinda regret the upgrade but at least the design is nicer and more modern. That breaking the time barrier book. One of the best I've still ever read. Sincerely, Customer since 09'
Makes my business run smoother !
by Drone Shots Photography on 2019/08/16 18:14
I really love fresh books accounting software makes tracking and importing all expenses and income very easy mobile or desktop version! I never have to worry about forgetting to and put and expense while I’m out in the field
Constant syncing errors [still]
by erickdoxey on 2018/09/17 23:00
Great app. Issue is syncing. Over 50% of the time, I’m unable to send a new invoice from this app and I’m forced to find a desktop to finish the job. It has been like this for over a year. Update - this is still an issue. Constantly forced to use desktop to send invoices because it won’t sync or gives me some odd “pc-esque” unintelligible error message.
Close to being amazing!
by busyladyboss on 2018/04/17 17:13
This program does 75% of what our business needs it to do. The other 25% is stuff we can do from the online website. Frustrating that the app doesn’t offer all the basic options such as printing an invoice! Other than that, we like the program
Really good small business tool
by TGBTG20 on 2019/09/13 02:26
I really like the software and the interface. My only criticism at this moment is that I would like some more flexibility with the invoices. Specially being able to show what’s been paid vs. the balance for a particular service. Love all the different metrics and and tickers. Eager to see how it improves and evolves overtime
Rating Trends
6,4,5,2,1,4,4,6,0,1,4,4,2,1,4,4,6,2,0,6,4,5,4,2,0,3,2,6,3,4,4,5,4,7,2,7,2,4,1,2,4,3,6,4,0,0,3,5,4,0,3,2,2,3,3,4,2,2,0,4,6,2,6,2,3,1,2,0,3,3,1,3,2,2,0,2,4,7,3,3,0,1,2,2,4,2,4,2,3,3
All Versions
5.0
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 5
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Current Version (1.141.0)
5.0
7,682 total
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Version History
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