Screenshots
Search Visibility
App name
Citizen: Connect and Stay Safe
Description
The most powerful safety app for today’s world. Download Citizen to feel safer at home or out. Get real-time safety alerts and live video of incidents happening near you, updates on natural disasters or protests, and know if your loved ones are near a dangerous incident. Plus, 24/7 access to a trained Protect Agent who can help whenever you feel unsafe. Citizen notifications have urged people to evacuate burning buildings, deterred school buses from nearby terrorist attacks and have even led to a rescue of a 1-year-old from a stolen car. Citizen may notify you of a crime in progress before the police have responded. It's meant to protect you and your community — please use it responsibly. NEW! 24/7 access to a trained Protect Agent who can discreetly help, silently monitor your live location and audio, alert other users, call 911, monitor heart rate through your apple watch and more. No situation too big or small. See friends on your Safety Map: Know their safety status at a glance and find out if (and when) they are near a dangerous incident in real-time. You can turn on Ghost Mode to keep your location private at any time. Real-time Safety Alerts: Location-based notifications help you avoid potentially dangerous situations. Live Breaking Video: Watch live video of an incident unfold from different angles or broadcast live from the scene. Keep Your Community Safe: Report incidents right when they happen to protect the people around you in case of emergencies, Citizen also offers the Protect subscription to help protect you and your loved ones. You can read the Terms of Use here: https://citizen.com/privacy/protect-supplemental-tos In case of emergencies, Citizen Protect uses HealthKit to read and share your heart rate with our Protect Agent during a session.
Inaccurate and needs improvement
by F RobbingHood on 2021/05/17 09:08
This app alerts mostly inaccurate information. There have been countless examples where it reports shootings a couple of feet away from where I live but turns out to be false which adds unnecessary stress and anxiety. Additionally the app deletes my comments for no reason so what is the point of adding a comment section? Idiots.
Ex-Vigilante app encouraging wrong people
by A Forester on 2021/05/17 00:04
After a fire in the Palisades in CA, two non-CA residents hold a stream where they falsely accuse a suspect, repeat false info, and offer a bounty for people to hunt the man down? Encouraging mob mentality and vigilantism...not a good look
Sent a vigilante mob after a homeless person!
by Smith Comma Jon on 2021/05/16 17:30
Happend in LA last night after a brush fire. The app circulated a photo of an unhoused person they said was a suspected arsonist. During a live broadcast offered a $30,000 bounty for information leading to his arrest and encouraged users to hunt him down.
Great app that lacks imperative personalization
by msrtaylor on 2021/05/16 15:57
I like the concept, especially because I work in a high crime neighborhood. However, I’d like to see some kind of option to: - turn off notifications for during specified hours (6P - 6A); or - choose which notifications I want to receive (fire); or - simply mute notification sound for that neighborhood during specified hours I also agree with other reviewers that I don’t need notifications 30 miles away. With this said, I understand you get what you pay for - the app is FREE :-) But, if Citizen wants to make money they’re going to have to start listening to their users because there’s another developer out there reading these reviews who is.
Turn off comments
by sr1ny on 2021/05/16 12:35
Please turn off comments section. Comments are often racist and disgusting. Your app should not be associated with these disgusting comments..
Community is insane
by Lololololololol J on 2021/05/16 06:29
I deleted the app a while ago, for several reasons. The biggest one was that they would notify me about things that I absolutely did not care about, and would give me no options on what I wanted to be notified about. Plus, the entire community is full of insane NIMBY’s that are afraid of any person of color and they create dangerous witch hunts (like today with the Palisades Fire).
Hijacks music from Spotify
by Doug526 on 2021/05/16 03:50
STOPS MY MUSIC that's playing in Spotify for no good reason. I don't want to be fed your audio until i tap on a video stream thumbnail - So irritating ... And ENOUGH with the virus hysteria!!
You have become worthless
by DesignatedDriver on 2021/05/15 21:27
The app used to let me know hyperlocal issues I needed to know about, but now it has turned into nagware: all day this thing is warning me about getting vaccinated, about some 95 yr old wandering off, about a child in the next state who is missing. These are not helpful and they interrupt when I am concentrating. Until you provide a way to block these garbage alerts I have no further use for you. By the way, I am in NYC. Our vaccinations and positive test results are doing pretty well. Keep the constant covid alerts for those areas that need them.
Good news
by T - FLY on 2021/05/15 13:43
The best news
Comments section spreads hate
by hcjritohagejfj on 2021/05/15 13:07
The amount of racist trash written in the comments section is ridiculous. Comments section is pointless and spreads hate.
Charm City!
by Eusi Gaidi on 2021/05/15 11:53
This app is great if you wanna see what’s going on with the city. I appreciate who ever thought of this. Thanks
COVID COVID COVID
by xqclxqcl on 2021/05/14 18:38
90% of the notifications I get from this app are about COVID. I don’t even get any notifications about things happening in my area. And it’s really annoying. There is no way to turn off the COVID notifications either so it’s either you have the app’s notifications on and 90% of the notifications you get are going to be about COVID or you just turn off the app’s notifications entirely. I’m going to delete this app.
Too many steps to login
by alliste76 on 2021/05/14 05:52
Can you tell me why an app that stores no personal information needs two layers of authentication? Text and email authentication? It’s easier to login to my bank than this app.
Situational Awareness
by Montgomery garden on 2021/05/13 23:50
I like knowing what is happening around me. I know that the reports are real...
It’s a very good App
by Sandyirwin22 on 2021/05/13 23:03
This is a great way to keep each other informed about crimes and emergencies. I find it very useful, and it’s enlightened me to just how much crime is prevalent in my neighborhood and you can put any zip code in the search bar to view crime in other neighborhoods as well. I am totally satisfied with it. All events reported will also indicate of they have or have not been confirmed by police.
App is overly intrusive - and it SPAMS you
by Merle E on 2021/05/13 06:19
I really don’t need to know what is happening 30 miles away. If all that this app does is send me a bunch of useless messages, and there’s no way to limit the junk - then in the trash you go. And it is spam when you send me stuff I don’t want. Great idea, but call me back when it works decently.
Forcing me to give location
by Truththisboxer on 2021/05/13 04:21
Citizen App is forcing me to give location to use app. This is against Apple policy.
COVID vaccine
by I noose on 2021/05/13 00:49
The vaccine is EXPERIMENTAL!!!! No one knows what will happen in time to come. Stop encouraging people to get it!!!! No one is getting now!!! Masks off FREEDOM!!!!
Too many non-critical notifications
by EricNau on 2021/05/12 20:48
There used to be a setting to only receive “critical” notifications, but I confirmed with customer support that is no longer an option. I’m tired of being notified when someone two miles away is involved in a traffic collision. That’s sad news, but not relevant to me. We need to stop making a spectacle out of others’ misfortune. This app is trying to make you feel less safe so you are enticed to keep using it.
Lies!!
by Cplsito on 2021/05/12 20:38
Nothing but lies to incite violence. This app should be shutdown and people running it be prosecuted.
rate
by i dont have a nickname oh well on 2021/05/12 05:27
i love this app, tells me about everything happening around my area
Worked on previous android - iOS crashes
by lindseylonadier on 2021/05/12 04:20
Everytime I open app after signing in etc initially with my info, it shows my location and map info updated but then immediately crashes out of app exiting anytime I do anything else other than stare at map. Useless on iOS I guess. Not sure what’s going on? Worked fine for years on my Samsung on android …
Has potential but isn’t there yet
by W7TWR on 2021/05/12 00:50
Needs more users , I know that takes time App does not respect device orientation, even when orientation is locked.
Phone number?
by dammitdexter on 2021/05/11 22:26
I don’t feel like giving you my personal phone number to login to use this app so that you can sell it and/or spam me. 🤷🏽‍♂️
Let us set parameters
by MikeNWasabi on 2021/05/11 20:55
Extremely useful app for letting us know about problems in our area. I can’t figure out how to report something. Citizen decides the boundaries for notification. I wish I had control. I have no need to know of someone behaving badly 3 miles away.
Frequent Alerts From NOWHERE Nearby
by BrooklynBarracuda on 2021/05/11 05:08
I’m getting a little tired of this. I expect alerts mainly from my NYC borough and the other four as well but why am I getting alerts about NJ? WHO CARES ABOUT NJ?
Nice way to track neighborhood activity
by Sonnysteel on 2021/05/10 22:07
See above
Amazing App
by Matt Eaton II on 2021/05/09 17:31
I feel so connected to the community.
Unbelievably slow
by Arman DTX on 2021/05/09 00:45
This app is so slow it’s unusable most of the time. The update that added the mini videos that appear on the map completely ruined the usability of the app. It’s runs ridiculously slow since then. Please change this.
Demanding animation lags and crashes app
by wahi42069nice on 2021/05/09 00:34
The demanding animation is laggy and often crashes the app while I’m trying to get information about murders nearby. This is a huge oversight and needs to be fixed.
Fear porn
by scotter_10 on 2021/05/08 21:03
For those who love to be in complete fear 100% of the time, download this app today! It used to be good and only send you updates about crime, but now the spread the fear of covid every single day! You’d think they could get some statics about crime ridden areas and fun stuff like that…but nope…they only want to show you the stats of covid. I’d advise deleting this app and never looking back!
PLEASE remove the constant Covid updates
by Elljaysa on 2021/05/07 00:27
I downloaded to see local incidents and avoid areas when there’s police activity etc - I don’t need an alert about COVID and county vaccinations 3 times a day. We already get that through local news, national news, Presidential addresses, emergency management systems etc. I get it, there’s a vaccine etc etc, at least give us a toggle to turn this stuff off.
Great for useless information and ads!
by Seanface on 2021/05/06 15:39
Do you want timely, relevant, and important information pushed directly to your device? Well too bad! You get ads for features! And notifications for areas you aren’t even close to! Or for features that don’t apply to your area! I have no idea who this app is for
Wow...
by DizzzyD on 2021/05/06 05:37
This app is awesome!! I happen to hear gunshots waiting for a friend and passenger opens app and within mins we found out it was 4mims away from me... so downloaded this app
Great
by MusicJunkieNYC on 2021/05/05 23:52
I’ve had this app off and on for about 2 years. Today if seen people actively search for a middling child in the Bronx. Engaging with the community to try and find him. While it’s ongoing and he’s still missing it’s powerful.
Shouldn't charge for being a good citizen
by Bianca118 on 2021/05/05 23:01
The app was great until they implemented a monthly fee of $19.99. Sure first months free but where's the money REALLY going?...
No notification settings
by YouLikeFresca on 2021/05/05 22:39
If you enjoy constantly being bombarded with fear-porn, then this is the app for you! There are no settings for notifications so they’re either on or off. It’s like being blasted in the face by a bad news from a fire hose all day long. If they added custom options for users to tailor their notifications, this could be a useful early warning tool.
Cancelling trial
by ACHW1237 on 2021/05/05 17:48
I do not want to hear about COVID!!!
Too many notifications!
by Msmccune2 on 2021/05/05 16:44
The app was great when I downloaded it a long time ago. Now there are just too many notifications. No way to turn off certain notifications as far as I can see. I am getting tired of seeing notifications about gas leaks 3 miles away and about where I can get vaccinated! Please update to include more options for how to get notified, especially ones to turn off covid related notifications or non violent crime/emergencies notifications!!!
I don’t like it
by boiiii if u donttttt on 2021/05/05 13:30
It keeps asking me to put my location on it’s forcing me to and I did but it doesn’t work
Needs radius setting
by donlibes on 2021/05/05 06:45
Without a radius setting this app is not useful. I live outside Washington DC but I don’t want to get notifications of events across 100 square mi of DC. Just within a few miles of me would make more sense. For now, I’ve deleted this app from my phone.
Impossible to manage notifications
by Brutos Giantsbane on 2021/05/05 05:55
This app used to be great but it have been updated with some annoying stuff. Why Do I would like to know about live videos or helicopter activities? I’m not Spider-Man to know about every crime… and there aren’t options to setup it up. Please just reverse these last updates.
Never Knew
by PhillyGirl 215 on 2021/05/04 21:23
This app right here a surly a snitch lol. It tells everything, well mostly. I get notifications as soon as I hear sirens....Helicopters... or Gunfire.. accidents 😢 it tells you the exact location... what’s going on... how many miles away of the incident. It shows you on a live satellite map exactly how far from your residence the incidence is as well as the address. I can even see if any family members that are linked in any city are near trouble. You can even hear actual police calls. I gave it 4 stars only because of the anxiety it’s caused me, I didn’t know so much was going on in my neighborhood. I guess looks are deceiving. This app will definitely let you know what’s going on.
Charged $20
by ahshcncjfoc on 2021/05/04 16:28
My nephew donwloaded this app last night and I was charged $19.99. I don't know why I was charged because I know the app is free. Someone needs to fix this.
Please stop all the new moving graphics
by IrisLuke on 2021/05/04 15:46
This is an amazing app, but I won’t be able to use it anymore with all the new flashing graphics that are a nightmare, they’re suddenly everywhere. The stupid search light scanner radar whatever thing constantly moving across the screen, the static whatever running across the top of the screen to mimic sound graphics..... it is over the top and adds pointless drama to the info, we’re not children, it’s not Starski and Hutch/ cops and robbers going to fear monger more users into loving the app It messes with my eyes SO much, I feel like it’s going to trigger a seizure. I’ve been using for two years, please stop, it’s total garbage fan fare
Dealbreaker
by Will0861 on 2021/05/04 05:31
I’d like to try this app but it requires a phone number before you can access the app. In this age of constant spam calls, I refuse to give out my phone number unless totally needed. How come I can’t try the app before I submit a phone number? And no, they won’t take Google Voice numbers. It simply returns a vague meaningless error that only say invalid.
Impossible to delete
by weerfghj on 2021/05/03 09:11
This app is impossible to delete. I can’t find the icon on the screen to delete it. It appears to be hidden.Of course after you install it they tell you you have to pay something like $20 a month which I consider unethical . They should tell you in advance of installing it.
MOST ANNOYING ALERT NOTIFICATION SOUND !!!!!
by yomalishka on 2021/05/02 20:59
I literally uninstalled the appp because of its annoying notification sound !!!! I understand, that it is crime reporting app where sound is necessary BUT they have to modify the intensity of sound. I usually keep my phone in silent mode. There is a logical reason why people keep their phone silent ! Because they want any sound of notifications!! But this app gives LOUD ALERT when my phone is silent is not just scary but very annoying. I appreciate what this app is doing but Please do something about the sound
Thanks
by chet from dilworth on 2021/05/02 20:21
Provides real time COVID news and stats in real time.
Fraud
by thisisallthat on 2021/05/02 15:48
This app illegally put me in a subscription mind you citizen is free but I didn’t know it was free because other people told me about it. But they stole $22 per month from me and don’t even have a way to get my money back from these frauds. It’s pathetic these whites people try to take from us no matter how they do it
Useful but annoying AF
by Sageman4u on 2021/05/02 04:54
It’s helpful, informative and entertaining to know about local crime, but when you live in the middle of a large city and get 6+ notifications in the scope of a couple of hours, it’s just tiresome. The biggest problem is that Citizen doesn’t allow you to exercise ANY control over the notifications. I don’t want to hear about things happening in a neighborhood or city 10 miles away. In Los Angeles, 10 miles might as well be another state.
Too many notifications
by Grizzedit on 2021/05/01 05:20
This app used to be good. They’d send you a notification when something big was going down but let little stuff slide. Then I started getting an alert every time there was a fender bender. Then I’d start getting alerts for LIVE VIDEO-CAR CRASH WiTH INJURIES. Like it helps anyone in the neighborhood to see live video of one of their neighbors injured or possibly dying. It’s disgusting at this point how they just want clicks. To top it all off, I just got a loud alarm alert for a live video for BURNT FOOD. I’m not kidding, I actually got an alert to tell me firefighters showed up to an apartment building because someone burnt their dinner. I’m deleting this garbage fear mongering app after I post this. It’s really sad because this app could have actually been a useful tool.
Good
by kdjddjdjjdhdj on 2021/04/30 23:39
Good
Make more setting options
by OTeeezy on 2021/04/30 21:34
Cool app in concept and I like the TRUE nearby emergency alerts. Please update settings to be able to turn off covid headlines. I don’t need my phone beeping every time CNN says the word COVID. It’s so annoying. Getting ready to delete the app.
Good Idea, Poor Execution
by Waterboy330 on 2021/04/30 00:26
Citizen REALLY needs to allow users to set a notification radius. For example, I don’t need to be notified about an incident almost 30 miles away from me. I straight up don’t care about it. What I would care about though is everything within about a 1.5 mile radius. But I can’t do that. Because you don’t have that feature it actually carries a few negative impacts for the users. 1. I am complacent, the Citizen app gives me the perception that I am being spammed because I am notified multiple times per day about events that don’t and won’t impact me. 2. I don’t actually know how close something might be until I open the app. Whereas if I had a radius setting and was notified I would know to be alert right away. Potentially saving precious time. 3. Because I am getting notified of things 30 miles away or further, e.g. Washington D.C. Citizen ironically entirely fails to notify me of things within the zone I care about the most. 4. I am honestly getting tired of all these notifications that are ultimately meaningless to the original intent or advertised intent of the app. I have uninstalled the app because I am so tired of the constant spamming. It’s unfortunate because I really like and support the original intent. But if users don’t have control of their radius then it is ultimately useless. Once this is corrected I will gladly reinstall the app. I hope this finds the right hands, Paul Heinrich
Irrelevant notifications
by computerbandgeek on 2021/04/30 00:13
I was getting constant notifications for incidents 20 miles away, so I disabled notifications. I came back a few months later to give it a try and the app is now yelling at me since this time I disabled precise location tracking, since the app is clearly happy to spam me about a large area anyway. Now the app is unusable. (Yes I fully understand what that setting does and how to change it, no I will not let you continue to stalk me down to the house level 24/7 when you don’t even provide a good carrot for me to let you.)
Unable to see live video
by Fabibet on 2021/04/28 23:53
Unable to see live videos after I opted out of subscription while still on trial period. Do you think I will pay for an app that doesn't work while on trial? What guarantees that it will work when I pay $19.99 a month for it?
Get rid of the comment section
by Chris Nitti on 2021/04/28 05:31
This is a useful app but just get rid of the comment section. It serves no purpose and only sows discord.
Don’t download this app
by elfenix2131 on 2021/04/27 15:12
It is impossible to remove it from your phone.
Used to be great
by JiminyJenkins390 on 2021/04/27 11:46
It has just landslided downhill as it’s been updated. Even with location on all the time, I rarely get notified about incidents and there’s no way to full screen the map to see what’s around you. Plus the “zoom out” button makes no sense anymore. It used to just show you a wider area of your location. Now it just centers on seemingly random location and my location will be on the far right or far left of the screen. It also used seems it used to show everything that was going on around, no matter how big or small. Now it always has no reports, green. There can’t be absolutely NOTHING going on. When I first started using the app, there were reports all over at any point in time. Now it’s like the app picks and chooses what to show you. I’ve sort of forgotten about the app honestly. And it’s inching towards the list of apps to be removed for inactivity.
wont load
by Edinaxx13 on 2021/04/27 03:53
louisville citizen news won’t load. shows blank grey screen
No good
by panda larg on 2021/04/27 02:11
I one thing this app is missing, THE PRICE! I never gave it chance, to see if it is good or not. As soon as the price popped up. It was deleted. Don't trust an app that hides its pricing.
External Videos
by Moneyiq hd user on 2021/04/26 23:24
Please allow uploading videos from external sources. For example, I have a 3-axis stabilized blogging camera which will allow much more quality video than a video recorded from the mobile.
To many notifications
by KingBean3 on 2021/04/26 21:29
I think that the app is fine but it has to many notifications. It’s good to be alert but it should just alert me when something is happening less than a mile away for me.
How do I change alert settings??
by J Plats on 2021/04/26 15:34
I downloaded this app so I can know what is happening nearby in my neighborhood like if someone of being robbed, assaulted etc. Now all I get is Covid alerts and vaccination alerts that I don’t really care for....how do I remove these type of alerts???
LOVE THIS APP
by Isabel pool on 2021/04/25 04:14
it’s amazing the app tell if something is happening I love it
Won’t load
by babyknwh on 2021/04/24 09:38
App won’t even load
Used to be much better
by Bdale69420 on 2021/04/24 03:30
All the new bells and whistles they’ve added over the last year have slowed the app down to a crawl. Mini video previews, incident type icons, helicopter tracking, etc. are all useless upgrades that make it impossible to zoom in on your specific area to see incidents and cause it to constantly freeze. It was a significantly more useful app when all it did was drop pins on the map that you could manually select.
I like it but
by DonLeonNYC on 2021/04/24 02:18
I like this app but after clicking into an incident, I want to still be able to zoom out on the map, having to exit each incident manually to zoom on the map is tedious.
No settings
by rodrigomichel on 2021/04/23 22:24
Can I at least have a reduced number of notifications? It’s either all notifications or none.
Privacy Holes
by DogLife12 on 2021/04/23 20:02
The fact that this app is entirely useless without granting full time access to precise location is a significant issue. The app is rendered useless - by throwing an error message that cannot be dismissed - unless it has full access all the time. This is truly unacceptable and really unfortunate for an app that wants to pride itself on good privacy practices.
Y’all taxing for an app
by ch9co on 2021/04/23 06:06
Why does this cost $20 a month just to know what’s going on, wen u can watch the news for free.
Better than nothing but needs work
by Corsetiere on 2021/04/23 00:54
The notifications for helicopters are pointless and annoying if you live in a city. I get interrupted 3-4 times a day with these and it is useless. The sound is really obnoxious too. There needs to be an option to turn those notifications off. In general, the notifications I receive are really hit or miss, too. There were 2 armed robberies on the streets behind me that I never received notifications for. Kind of important info to have...
Cannot change notification settings
by My du on 2021/04/22 00:37
Will increase the rating if this is ever fixed
$19.99/MO is ridiculous
by Cotto7557 on 2021/04/21 16:36
I downloaded this app again because of course it’s useful to have. I live in FL, and to charge Floridians $19.99 a month when it’s free in NY is just wrong. I don’t know what the guidelines are for fees but $20 a month is wild. I guess I won’t be having this app while in FL. Hopefully something changes.
Just say NO
by Future1417 on 2021/04/21 15:27
This app requires you to go through a screen to purchase something, who knows what, before getting to the main page, and it’s very difficult to get past that without agreeing to buy whatever that is for $19.99 a month. Now the great hunt begins to get out of it. 🤬🤬🤬
Good App for News, yet Needlessly Censorious
by Dmitri Desgoffe-und-Taxis on 2021/04/21 13:44
It’s a good app to keep yourself up to date with the latest happenings in your area and monitor what its degenerates are up to so you can avoid areas where incidents are highlighted. However, Citizen has chosen to inappropriately moderate comments that don’t have a liberal slant, and has removed any comments critical of situations like the riots that have sparked throughout my local area. We ARE allowed to express disapproval for these actions as it is our first-amendment right to do as such, and yet Citizen will remove comments from people who are not enthusiastic at the prospect of having their neighbourhood become a war zone or having their businesses looted by 21st century vandals. As long as no one is saying things that are threats, sharing pornographic links, or using racial slurs, there should be no moderation of comments. People falsely mass-flagging comments they don’t like as abusive is also a huge issue that needs to be taken seriously, as this is a known tactic of political extremist groups to do in order to silent dissent, and Citizen needs to take this abuse of their app’s mechanics more seriously. There should be an option for false comment flaggers to have their accounts suspended from commenting as well, not just those being attacked. A first amendment right to free speech includes protests, but it does not include looting and riots. It also most certainly includes the ability to be critical of these protests without being abused for it, and your moderation team needs to focus on the people trying to silence anyone who’s critical of free speech.
Crashes seconds after opening repeatedly
by demiloca on 2021/04/21 05:13
Would be great if it didn’t crash within seconds. This has been going on for months on my iPhone 11 despite re-installing several times.
Actively censors speech
by scummyrobin on 2021/04/21 00:42
Clear leftist bias and actively removing any opinions that don’t align with the lame stream media, MSM, NYT and the likes.
Citizen app
by shalellbee on 2021/04/21 00:09
This app is amazing !! I truly truly hope I can keep using it without having to buy a subscription after 30 days because if I do, then I will not be keeping the app. But this app everyone should have to keep themselves protected when they are in certain areas especially single mothers like myself, can avoid possible incidents and accidents or just avoid their children seeing something they shouldn’t
Don’t download- Fear mongering
by ALLK28 on 2021/04/20 13:13
This reports are a higher percentage of being incorrect than they are correct. The fear mongering on shots fired are often fireworks. Addresses are incorrect (north vs south) and no corrections ever. Don’t download.
Fix the performance of the app please
by bm789_ on 2021/04/20 12:23
This is more for the performance of the app. This new zoom feature is really annoying and should be fixed. I don’t think having to go through two arrows is necessary to get back to the normal zoomed out frame. It gets confusing and it’s honestly a little frustrating.
Dlowkey885
by Dlowkey885 on 2021/04/20 08:34
Although, this app is very informative and keeps you in the know.... it’s also, has very racist views on here. I know it deletes the vulgar messages but not as good as deleting the racist views. You can tell instantly that the individuals writing them aren’t true New Yorkers, their transplants.
Racism, Prejudice Discrimination
by gasvihvsdg in vi on 2021/04/20 02:11
This app is literally an excuse for white people to complain about things that make them slightly uncomfortable. It would be better if you took away the social component of comments and likes and just allowed people to post what was happening around them. This app is the epitome of what is wrong with this world.
Buggy
by Heymeamy on 2021/04/19 21:18
App used to be more function. Not sure if they added too many features but it is just buggy and annoying to use. You used to be able to click between incidents really smoothly, move around the map and zoom in and out. Now if you’re selected on one incident, it won’t let you zoom in and out anymore. Also sometimes lags when you try to click something else. There are times when I click on one of the dots and nothing pops up. Very frustrating
Plz change it
by Anime lover0888 on 2021/04/19 15:11
I wish the maker consider to be able to add friends without adding all the contacts on the phone.
Music issue
by jgonzalez31 on 2021/04/19 11:29
I’ll change my one star rating once you fix the issue of opening the app stops my music. I get it if it’s that I am watching a video it’ll stop my music, but not for just opening the app.
Suggestion to track patterns
by Beyoncayeeeeeee on 2021/04/19 02:44
I live in Chicago and I often notice that assaults will happen almost next to each other hours or days apart. That is just one example. I believe it would be beneficial to develop a feature of some sorts to show users patterns tracked from the app so they can be more aware of “risk” in those areas. Often times the dots on the map go away within 24-48 hours. Unless you’re hyper focused on the events & where they happened (like me) you could miss that there has been a pattern of shootings, assaults, robberies right near you. Thanks, Bridget Ball
Coerces you into sharing precise location
by Yanofsky on 2021/04/19 00:56
Citizen is a great app to let you see what’s happening in your neighborhood, but I am always uncomfortable sharing my location data with it (or any app). I was delighted when Apple provided a way for me to use Citizen and only share my approximate location. The app however basically stops functioning if you limit location accuracy. Because of that lack of respect for my preferences, I’ve uninstalled it. Coercing me to change my preferences is not how you earn my trust, or make me feel safe. Update: After downloading again to see if things changed, I now see I’m confronted with dark patterns in the sign up flow that try to coerce you into buying their subscription product. Again, trying to trick users into mindlessly clicking the blue button is not how you build a community of trust, or create a customer base excited to support your business.
Just noticed this is now a pay for app
by Jhtree on 2021/04/18 21:25
The monthly cost is very high at $19.99 and makes this an app of privilege whereby the people who need it most in the underserved and economically improvised communities will not be able to use it. Please work to make this more equitable for all, perhaps through crowd funding or through a non profit service, grants, etc.
Requirements NOT okay
by AppReApp on 2021/04/18 20:10
App requires location and phone number to see anything. There is no way to use the app without giving up your privacy. No thanks, that is not okay. A shame, since the service of knowing what is going on when I hear sirens etc. would be nice, but not worth it.
The ladies are a little shy when try to talk to them
by ruthann son on 2021/04/18 07:22
Helpful
How do I film and report?
by Lipstick&Sushi on 2021/04/18 02:57
???I was blocked for violating some rule but no one will tell me what I said or let me comment how do I go about getting unblocked please
Massive background battery use
by LarkintheMorning on 2021/04/18 02:02
Even though I only allow location services while using.
Under reported in certain neighborhoods
by Cil_a on 2021/04/17 03:23
I’ve live streamed 3 different times when something was happening in my neighborhood and it was not reported. A moderator denied it. And then I noticed there is never anything reported in my area.... must be bc it’s a mostly white neighborhood where homes sell for minimum 1.5M and go up to 10M.
Flashes not good for epileptics
by 3dhouseofmagic on 2021/04/17 02:39
Hey Citizen developers-this new feature where hearts and such flash on the map-terrible feature for those who have epilepsy. Strobing lights and flashes such as these can bring on seizures. Please add a warning or enable this feature to be turned off.
Removing this app for 2 reasons
by noodleznow on 2021/04/16 21:40
1) They require my precise location for full functionality, even though I get *regional* notifications. It’s not like I only want notifications for a 2 block radius. It’s ridiculous and it’s intrusive. 2) I get too many ridiculous state and national news notifications. I already get notifications for those *exact same stories* from my Apple news, my WaPo app, and my NPR app! Why do I want constant weird sounds coming from an app whose main purpose is local incidents? I’d love to see them fix these things, but after a couple years and it’s getting worse, I can’t take it anymore. Bye.
Great for awareness
by i3othered on 2021/04/16 20:40
I love this app to find out why there’s sirens or choppers in the area. It’s also fun to see what’s going on around you, just don’t get too addicted in keeping tabs all day. It’s a cruel world out there indeed!
Helicopter 🚁
by Guacamole98 on 2021/04/16 00:19
Y’all should get y’all own helicopter for police cashes.
Love this
by TheVeganHere on 2020/06/13 22:18
I’ve only had the app for one week but I am loving it already I was hoping for updates of what’s going on in my area whether it be a protest a fire or whatever else and I’ve already received plenty of that and in incredibly quick times. Plus it’s very interactive in that I was also able to see videos shortly after the incident started of what’s going on. For example there was a fire in my neighborhood a block away. I was notified of it and then a few minutes later I heard the fire engines. And then I was going to walk over to see what was going on and somebody was already posting a video of it. I cannot recommend this app more highly.
Text messages alerts from users who are also on this is an app
by Nu Muh on 2021/03/12 14:47
I’ve recently installed this app on my phone and I’ve added some of my contacts who currently uses the citizen app. The issue I’m having is whenever those contacts text me I have absolutely no way to know that they text me unless I physically unlock my phone and check my text messages. There are absolutely no alerts at all to prompt me to check my phone whenever I receive a text message. I’ve contacted tech-support after trying everything within the app and on my phone to troubleshoot this issue myself. It is taking them over 12 days to simply answer my question as to why this is happening. Meanwhile, this has been happening for months now since installing this app on my phone and it is becoming a major inconvenience. I will give them a few days and if nothing has been resolved I will be deleting the app, contacting everyone whom I’ve added and shared this app with to let them know that I’m no longer using it. I could also go on and on about the types of notifications that I am receiving in conjunction to the area where I live and the privacy concerns. It’s just not worth the headache in my opinion, but this would make this review too long and the information contained within may not be red because it is so long.
Time stamp on videos
by Dida515 on 2020/09/13 09:34
I like the app but it would be more helpful if the videos were posted in chronological order or if they had time stamps. I was just following an important event in my neighborhood and I had a hard time figuring out if there were new developments and videos would have helped, especially because the updates being posted in real time were confusing and accurate. Since there is no time stamp on them (unless you select each video individually, select the user, then select the video again) it is impossible to determine if new ones have been added, so you have to keep scrolling through them. It’s very impractical when you have numerous videos to go through. Also, there should be better monitoring of the videos posted (some of them are completely useless). And there should be an age limit. Children should not be playing with this app. There was a five alarm fire tonight in my neighborhood and a young boy was playing reporter with his parents’ permission. Unacceptable and disrespectful. Other than that, it’s a very useful app.
Interesting but needs more moderation
by n64king on 2019/12/02 17:08
They need someone to moderate this more. An Xmas parade is not an incident, to be marked by red. Police blocking off the road for an event is not cause for alarm. What is cause for alarm is when there’s a “woman exposing herself” type event and there’s like 10 comments of people being overly sexual saying they wish they didn’t miss it, people threatening others and cussing up a storm. Also it hinders the app when people post these grainy blurry smudged videos of the aftermath where they can’t hold the phone upright, obviously not a developer issue but it’s nonetheless an issue that takes away from the app. Like you’re warning me about someone with a loaded gun but you’re showing me a blurry video of you waving the phone around in the darkness and you’re yelling into the mic. It’s basically 2020 and people still don’t know how to use a phone. The idea is good and this is still useful but those issues are major.
Needs to be able to flip to landscape on a tablet, but great tool
by Christipher DiCesare on 2020/12/17 07:10
I am working and building a GSOC for work, and while we don’t have the other tools set up, this is a great tool for finding out what’s going around near any of our 68 locations I have to track. My only grip, and its something hopefully the devs will consider is that when using this on a tablet with a keyboard to fill out a GSOC report, it does not flip to landscape. This is a massive 12.9 inch iPad Pro with a keyboard it isn’t convenient to have to take it and rotate it to use the app then back to fill out the report. Fix that and you have a great tool. I like having access to things quickly with pictures and videos. Someone said that a parade is not something that should be on here, I disagree it impacts my buildings greatly from coast to coast and I want to know about it and see it. So great app, great tool, make it rotate to landscape please!!!!
Please allow the option to report/remove useless comments
by CityGirlinSF on 2020/04/26 01:40
While I have seen police/ambulance at the scene of several nearby reports, 95% of the comments I this app are useless. For example, a child was missing and to find more information, one would have to scroll through hundreds of comments criticizing the parents, people giving opinions on disciplinary actions that parents should take etc...none of those comments were relevant to the missing child. The app needs to figure out a way to allow other users to report a comment that’s useless and after X number of reports- those user accounts are banned. It is useful when comments are from people nearby who have witnessed something as to alert other people but this accounts for about 5% of the comments. They need to fix this or people who use the app for legitimate information will stop using the app.
Decent enough
by twoarmscollin on 2020/01/27 00:54
I haven’t used any other apps like this, so I can’t say much. However, it’s got a good ui and is easy to navigate. My main issue is that there’s a red bar at the bottom of the app screen telling me, no - insisting that I change my location settings for the app. It blocks the bottom of the map, and when I select an incident it blocks the little info card that pops up. I get it - you can’t warn me of danger if you don’t know where I am, of course. But it’s SUPER annoying not to be able to close that dialogue bar. My issue with keeping location limited to while using the app is not privacy related, it’s battery related. Location services chew up my battery life. If my phone dies, not only can’t the app warn me, but I can’t call for help either! Let us disable that dumb bar each time we open the app. I don’t mind being reminded, this is pushy though. Loses two stars for that.
Fun and informative.
by Amongmany on 2019/05/09 15:05
UPDATE: The always-on location requirement has become even more intrusive (ie you can't use the app without allowing always-on location access). One star and deleted. ====== Woulda been a 5-star review but the app just started prompting for always-on location access EVERY time you open the app. Not cool. Annoying enough that I'm now considering deleting an app that I tend to check on a daily basis. EDIT: The developer was kind enough to respond to my review clarifying that they do indeed perform the action that I've claimed is intrusive and annoying. But it's ok because they promise to protect my privacy in the process. "Hi there, Citizen's mission has always been to keep people informed and protected by using technology responsibly. We ask that you enable your location settings so that Citizen can work in the background, even when you're not using the app, to send you real-time, sometimes life-saving crime and safety alerts. We understand some users are concerned about their privacy when sharing their location data. We can assure you that Citizen protects all user data by storing as little as necessary to run our safety network. We encrypt all data and connections. And we will never share or sell user data to third parties. If your settings aren't properly configured, you will see a reminder to update them. You can dismiss that modal to continue into the app, but it will appear again the next time you open Citizen."
Good Idea, Poor Execution
by Waterboy330 on 2021/04/30 00:26
Citizen REALLY needs to allow users to set a notification radius. For example, I don’t need to be notified about an incident almost 30 miles away from me. I straight up don’t care about it. What I would care about though is everything within about a 1.5 mile radius. But I can’t do that. Because you don’t have that feature it actually carries a few negative impacts for the users. 1. I am complacent, the Citizen app gives me the perception that I am being spammed because I am notified multiple times per day about events that don’t and won’t impact me. 2. I don’t actually know how close something might be until I open the app. Whereas if I had a radius setting and was notified I would know to be alert right away. Potentially saving precious time. 3. Because I am getting notified of things 30 miles away or further, e.g. Washington D.C. Citizen ironically entirely fails to notify me of things within the zone I care about the most. 4. I am honestly getting tired of all these notifications that are ultimately meaningless to the original intent or advertised intent of the app. I have uninstalled the app because I am so tired of the constant spamming. It’s unfortunate because I really like and support the original intent. But if users don’t have control of their radius then it is ultimately useless. Once this is corrected I will gladly reinstall the app. I hope this finds the right hands, Paul Heinrich
Needs tweaking
by Staya on 2019/06/10 03:40
Great concept. Two issues need to be addressed: 1) The developers need to enable “filtering of events” so that the map only shows events from the time frame the user designates. For example, you should be able to filter for events that have occurred in the past 24hrs. Or even events that have occurred over the past 2hrs. Or even a map that shows only events that have been reported within the past 30 minutes... 2) In baltimore we frequently get reports of carjackings etc that are 10 hrs off from the the time that it actually occured. The app states that “carjacking was reported on june 6” but does not report the time that the carjacking actually was called in to 911, or even the time that the victim states it occurred. Instead, it gives a time many hours later.
Used to be great
by JiminyJenkins390 on 2021/04/27 11:46
It has just landslided downhill as it’s been updated. Even with location on all the time, I rarely get notified about incidents and there’s no way to full screen the map to see what’s around you. Plus the “zoom out” button makes no sense anymore. It used to just show you a wider area of your location. Now it just centers on seemingly random location and my location will be on the far right or far left of the screen. It also used seems it used to show everything that was going on around, no matter how big or small. Now it always has no reports, green. There can’t be absolutely NOTHING going on. When I first started using the app, there were reports all over at any point in time. Now it’s like the app picks and chooses what to show you. I’ve sort of forgotten about the app honestly. And it’s inching towards the list of apps to be removed for inactivity.
Listen to the suggestions by users
by Adrock1988 on 2020/08/07 05:48
Citizen exists because of two principals, the incident (the informing and alerting of the public) and users updating/commenting, sharing and recording of that incident in real time. Both principals make the platform unique yet the developer doesn’t consider ideas, changes or updates offered by the users. An review by someone a year ago asked for the ability to filter the map by time ranges. Seems simple enough and surprising it was available from the beginning yet a year later it still can’t be done. The map is a cluttered mess and any tech who works on the app should see that. All we get is red colored dots for more serious, not necessarily the most recent and pertinent things happening. This is only one of a few updates that have been shared. So to the developer, listen to your users who know what changes would make for a better experience.
Wrong area constantly posted
by FlowerBomb187 on 2021/01/19 08:33
I’ve commented in MANY of their posts they r posting the wrong area!!!! They post crime is happening right outside my place (stabbing a, shootings and stuff) and citizen says it’s happening right outside my place and miles away as well by saying it’s in a farther away neighborhood. It doesn’t seem like a big deal until I seen my neighbor send her 7yr old son outside to walk her dog right after a shooting happened and the police hadn’t found the suspect yet. I questioned her and she said the app said it happened in Woodlawn, which is no where near us so she let her child out thinking it was safe. I’ve even contacted citizen customer service to make aware and they told me to basically kick rocks and they are not bothering to fix anything. Just an FYI, my neighbor has been considering suing about it bc her child did end up caught around gunfire bc of the suspect and police fighting. Child is ok thankfully but the mother is livid. And citizen just doesn’t care 🤷🏼‍♀️
This New Update is Horrible
by ShannonLGilstad on 2021/04/06 12:48
I updated my app today and this new version did away with the mode where I could see news/incidents happening all over New York City (my city) and instead gave me “Citizen News,” showing me what’s going on around cities across the country. The truth is, I don’t care about other cities and it’s not why I downloaded this app. I care about what’s happening around my neighborhood and my city. It let’s me “follow” New York City, but instead of a videos page, all I get is a screen full of text telling me brief description. Citizen developers: you’d better give us the option of opting out of this national news and bringing back the NYC video screen of your incidents, or yours going to see people deleting the app. I’m now thinking about deleting the app because it doesn’t serve any purpose to me if it’s prioritizing other cities. Change it back!
Used to be great, but this newest shady tactic was the breaking point
by EcstaticEgg on 2019/05/08 06:36
I live in a major US city and used to use this app when I saw or heard activity nearby so I could get more info about what was happening while staying a healthy and safe distance away. I had it set to only track my location when I opened the app since that was when I needed it. Now when I try to open the app it shows me a fake alert about “four gunman” nearby and demands I change my settings to allow it to ALWAYS track my location even when the app is closed. It literally won’t let me use the app unless I do this. Well I won’t and I am uninstalling it and you shouldn’t install it in the first place. That is shady and a horrible tactless way to try and get me to give them my personal data. Given all the active shooter situations in the US in the past couple years, the fake alert is exploitative and low. Don’t use this app, don’t give them your data.
Coerces you into sharing precise location
by Yanofsky on 2021/04/19 00:56
Citizen is a great app to let you see what’s happening in your neighborhood, but I am always uncomfortable sharing my location data with it (or any app). I was delighted when Apple provided a way for me to use Citizen and only share my approximate location. The app however basically stops functioning if you limit location accuracy. Because of that lack of respect for my preferences, I’ve uninstalled it. Coercing me to change my preferences is not how you earn my trust, or make me feel safe. Update: After downloading again to see if things changed, I now see I’m confronted with dark patterns in the sign up flow that try to coerce you into buying their subscription product. Again, trying to trick users into mindlessly clicking the blue button is not how you build a community of trust, or create a customer base excited to support your business.
I love this app!
by Brook linn on 2019/01/04 21:09
Although it’s frightening to realize the level of crime occurring around the city, I love knowing what’s happening in real time. I’ve avoided a train route where a suspect was alleged to have run. Citizens app keeps me from failing into a state of being to comfortable with my telephone on the outside. I would definitely say it keeps me aware of my surroundings. Additionally, the local news has been using videos captured on the citizens app for their news reports because a citizen with citizens app will always be there before the news van. I especially like the ability to input various neighborhoods and areas to stay informed of my parents, husband and daughters areas as well.
Great idea, but frustrating app
by jvanber on 2021/03/18 03:30
As this app has become more robust, it’s become more frustrating. There is no way to set a geo-fence radius, which means you receive miscellaneous crime notifications from parts of the city not even remotely close to you. I probably get at least a dozen notices a day or more, and rarely does one occur in an area that I’m concerned about. Way too chatty. I don’t understand their attempt at following neighbors and inviting people. I don’t understand how that is useful and not creepy. Comments on incidents aren’t moderated, so that can get pretty junky depending on the incident. I don’t know, this app delivered the most notifications on my phone, but rarely were they necessary to me. I’m basically removing it because it’s completely annoying. It cries wolf far too often, which is sad since it could be very useful if it could be customized.
New update ruined a great app - bring back the old version
by Louie the goose on 2019/08/03 08:06
The new update is terrible. It really needs to be fixed. I used to use the app all the time and even livestream on occasion. Now I almost never use it after the recent update. The UI is horrible. Not user friendly at all. You can’t zoom out of a one mile radius of wherever you are... you have to manually scroll all over the map to see what is happening in the Bay Area. It takes forever to scroll all around the entire Bay Area outside the of the 1 mile circle. No point in even doing it... I want the old app version back where you can zoom out and look at the entire Bay Area and then zoom into one section or not zoom in. I don’t want to have to scroll all around the entire map and not be able to see the rest of the map. It needs to be fixed or I might as well delete the app. I know I’m not the only person.
Good app but...
by Busted24 on 2020/02/01 23:38
The app is honestly good, didn’t know how much stuff really happens in my relatively quiet neighborhood. My only complaint with the app is the amount of people who blame minorities for the any bad thing that happens on the app seriously. The alert could say “smoke in apartment” and in the comment section all you’ll see is people blaming it on black people Obama era laws. And also how we have a mayor who “loves black people” (they really use a more derogatory term for black people) and that’s why incidents are on the rise in New York City at least. I just wish the developers would take a harder stance against racist comments as it seems people are free to just call black people the N word and other minority groups derogatory terms and blame them all for any issue that’s happening in the city with no consequences at all.
Some “Update”
by Karen in Gotham on 2018/02/26 01:55
I really liked Citizen until last week’s update—you know, the one that promised it would play better with the battery. Shortly after the update installed, and despite light usage phone usage, the battery began to drain at an alarming rate. Checking battery usage, I learned that Citizen was the culprit, consuming , on average, ~70+% of my charge. The problem persisted despite logging out and was only resolved when I, reluctantly, deleted it. Your bad, Citizen. If it ain’t broke, don’t fix it. ETA: Meghan, you’re as good as your word. My iPhone battery performance is back to normal and the rating is being boosted accordingly. Thanks for being so responsive!
Heard good things but...
by FM_M on 2020/06/01 18:25
Two stars: one is added for benefit of the doubt. I’ve heard good things about this app, it looks well designed. All the reports about requiring constant location services is inconvenient; I read and understand the developer’s intent, but there’s enough pushback that it seems they should design to make that a more fluent option, not just keep pushing constantly. However, I cannot imagine why they need me to have an account. I can conceive of no above-board reason for this, for the service they provide. I also read complaints that the app sent communications to everyone in a user’s contact list, which is, honestly, a crappy practice, regardless of intentions. It’s never the right thing to do. Unfortunately, when you take these together, while it’s easy to dismiss each individually as a clueless developer, when you put them all together they paint a very solid picture of data mining 101: collect all the location information to have data to sell; collect a phone number to have a solid ID field that data brokers can use to connect your data trove with other data (thus making your data valuable); spread to as many other users as possible. I’m going to look elsewhere.
Hateful, Promotion of Violence & Racist Comments
by lala81792 on 2021/02/09 02:02
The app is good for letting you know what is going on in your area but sometimes is delayed. But the low rating is for the complete immoderation of comments. There are always people spewing nasty slurs, threats and even praising the death of people. It’s a bit much to swallow. I usually go to the comments for a little more detail about different incidents that occurred near me but instead just see a total Wild Wild West of inappropriateness such as hateful speech, spam, promotion of violence generally and towards certain demographics, bullying and harassment. I’ve countlessly considered deleting the app as a trip to the comments is extremely draining and sometimes so hurtful that I have now just began to ignore alerts from the app. I really hope you all fix this. Especially all the ill will and violence spewed on the app about homeless people. I suggest comments be turned off.
Has Issues
by mk92071 on 2020/11/16 22:04
Lack of alert customization is a problem. I don’t care about all crimes within a certain radius of my location, north and west of me is a bad area. I never go those directions. So a half mile northwest from me isn’t something that concerns me. Moving the area I’m notified for hasn’t really worked. I was almost able to set my location somewhere else when I turned my location off, but that caused other issues with the app, so that workaround wasn’t helpful. Also, I’d love to turn COVID alerts off. Could not possibly care for push notifications on that. These were still coming up when I set the app for only major alerts. I want crime info, not public health info. I get plenty of wall to wall coverage on that everywhere else or with a short google search when I want to check the numbers. Not push notifications, please.
“Always on” location setting change
by HaringJM on 2019/04/30 02:02
I’ve been using this app for the last year and a half and have loved having a better sense of what is going on in my neighborhood and the surrounding area. But the latest update has taken things from four stars to two. I’ve had small gripes with notification but overall my app experience had been good. Then this recent update required changing location settings from “while using” to “always on” in order to continue using the app. I NEVER let any apps have always on access to my location. Wether companies claim to keep that data confidential (and actually do) or not, in the age of data breaches, lack of data use transparency, and third parties having access to user data, it’s a no go. Will no longer use the app unless this is changed.
Needs more features.
by SoFels522 on 2019/07/20 19:40
I have not had a chance yet to use the app because it’s not available in my location. I got the app so that when I’m in the city I go to school in I can stay up to date on activities going on there and know what places to avoid. Therefore it would be nice if they had a search feature so that if it’s not available for your current location you can search up other locations you may be going to so you know where to avoid or what’s going on in that location. It’s a great concept for an app I just wish it wasn’t made to only notify you for what’s going on in your location. Or even setting a certain mile radius would be nice too because then maybe it would be available in a location say 20 miles away if not at your current location.
The concept has potential, but causes anxiety
by LN37739 on 2021/03/10 15:01
The app has potential to be very useful, but it is so basic in its use that it does more harm than good. It causes a lot of anxiety, especially people that already deal with anxiety without the app. It’s good to know what goes on around you, but a lot of the reports can be false or overstated, making it seem scarier than it is. I also wish there was a way to customize which notifications you receive. I only want to know about certain things, not every single reported case in my area. It’s constant all day long, so I had to turn the notifications off altogether. Debating deleting the app because it’s just not where it needs to be in regards to functionality.
Never Knew
by PhillyGirl 215 on 2021/05/04 21:23
This app right here a surly a snitch lol. It tells everything, well mostly. I get notifications as soon as I hear sirens....Helicopters... or Gunfire.. accidents 😢 it tells you the exact location... what’s going on... how many miles away of the incident. It shows you on a live satellite map exactly how far from your residence the incidence is as well as the address. I can even see if any family members that are linked in any city are near trouble. You can even hear actual police calls. I gave it 4 stars only because of the anxiety it’s caused me, I didn’t know so much was going on in my neighborhood. I guess looks are deceiving. This app will definitely let you know what’s going on.
Terrible screening of comments/too much politics
by lightyearhour on 2021/01/06 17:50
My non-racist comments were removed but someone else can say the n word with asterisks and get away with it. Also, there’s so much crime in Brownsville, NY that I can tell the app decided to block a lot of the calls from that area from making it on the app, to make it seem like it’s not that bad. Too many people being racist to blacks and I can tell the app is trying to avoid being banned again from the App Store, ESPECIALLY because people are afraid to get BLM’d following summer’s events but at the cost of helicopter-like moderation. I say don’t let people comment at all if you really want to moderate content. If you don’t want people making racist comments, don’t let ANYONE make comments. And don’t block calls from making it to the app. You could be saving someone’s life by not screening calls out.
They can still save their app
by Fddggjfdfgddg on 2017/11/18 21:25
First, I used to be able to see what was going on in my neighborhood - now I’m told to look at the crime gossip outside my area without any focus on events close to my location. Second, I used to be able to look up old reports (at least it’d be nice to see the headline?), but they’ve censored the history. No reason to censor it. Finally, the recent feed fights over what’s popular and what’s actually local - so I end up getting updates i’m not looking for as i scroll through the feed. It’s becoming a small mess. Will update stars if they can make it work right.
Blocked
by MBMJangels on 2020/12/30 23:28
I am very disappointed in this site. If you voice your opinion that citizen does not agree with they block you. People can make racist comments against whites, Italians and other nationalities and their comments stay on. People can make jokes about armed robberies and shootings and their comments stay on. I state a comment about where are our community leaders our mayor our DA about all the crime on crime shootings. Where is BLM where are the clergy. The people getting shot are someone’s child. I don’t see one protest. Nothing! But when a cop god for bid does something it’s all over the news. There are press releases. I’ve lived in south Philly for 62 years. Our city is a disgrace!!! Everyone has to be political correct. How about all the lives that are effected by these shootings robberies killings. Innocent people can get killed. Don’t those lives matter. It’s sickening!!
More and more broken with every “update”
by Dude0u812 on 2020/10/05 04:36
When first released, “Citizen” used to work well regardless of your choice of GPS security. You could safely use the app without being at risk of your location being vulnerable. This is important for anyone who really looks into it, “The Social Dilemma” movie touches on aspects of this. However, ironically Citizen decided to make their app more and more unusable over the years unless you gave them your location. Pretty obvious their business plan is to sell user precise location and what you look at off to advertisers and who know where else. The most recent “update” permanently broke the application unless you give location. And not just your general GPS but they require PRECISE location down to a few feet. Must be good money in that data for them to go to this extreme. So basically the app is worthless unless you pay with your intimate privacy. How ironic for an application claiming to care about your safety to actually require you to put yourself at greater risk in order to be able to use it. I’d actually pay some-time $5 to have functionality of this app while at the same time be allowed to use it without being stalked. How about it, Citizen- got any integrity?
Useful
by Aryinnette on 2018/01/05 22:39
Citizen is useful to have in order to be informed. At times i am home and i hear the sirens going outside and i really don’t have to wonder what is going on in the neighborhood because it comes up. Citizen is also practical to know what streets are more dangerous or what crimes are taking place in your area. Also they can be ahead of the news since the members of citizens record whats going on at the scene you get a closer view. My only complaint is that when i open the app when i am outside my home it doesn’t work, but that might not be Citizen’s direct fault but that of my internet connection. I have told others about it... it is a great app to download. And its free!
This would work
by gemk12 on 2019/04/23 03:36
How about having an option to play video or go live video since many users like to record an incident just to get viewers. Aside from that I’m thankful for this app. I’m more aware of what’s happening around me than before. It’s great knowing that I can be notified if I’m in a dangerous area but I think having that option would be great that way we wouldn’t have unnecessary recordings of someone’s apartment or their pets thats nowhere near the main incident. If its live or a recording we get the option before doing so. Thanks Citizen hopefully this can be added in a future update. thanks.
Citizen app seems to be all about covid-19
by Skylark Poems on 2020/09/17 02:17
I tried to block the covid 19 reporting as allowed, since it is totally uninteresting to me. I am only interested in incidents in my area. Tonight people were reporting gunshots in the neighborhood, and since we reported it to the police, and their response was fireworks, and several other neighbors posted on the app about the situation. So I tried to post a comment relating police comments without any emotional content at all, and the app blocked me three times and told me to read the guidelines, which I did, and my comment contained none of the criteria listed. The long and short of it I deleted the app for the second time. Never again. I’m in the middle of something important and I receive their chirp. Most of the time it is about Covid increasing or decreasing, sometimes both within a couple of hours. Bye
Pile of Nopes
by penandpaperpanda on 2019/07/22 08:10
I downloaded this app after watching a typical middle of the street South Philly battle of words at 2am, and also just for the entertainment of the crazier headlines. but like soooooo many other people on here i wasn’t about to give them “always on” location data, especially when I haven’t even used the app yet. scrolling through most of the reviews the update to this didn’t apparently change the quality of the app and just reduced the quality of the service, and their bland copy and paste response as to why is just an insult. give people the option and just make an app that works correctly regardless of the settings. I didn’t even want to waste my time reviewing this but I really want to pile on the low star reviews to hopefully make them change it back so I could actually eh to see if I even like this app
Who designed this?!
by LoveJamieO on 2020/09/15 06:54
This app would be incredibly useful, IF YOU COULD ACTUALLY SEE THE MAP! There is so much space taken up above the bottom navigation bar for no reason that you CAN’T minimize. It’s also just two buttons that are ALREADY in the visible navigation bar below, and then unnecessary text that only shows a title and needs to be expanded to see - even though if we want to see that THERE IS A BUTTON FOR IT IN THE VISIBLE NAVIGATION BAR BELOW!! Get rid of the stupid garbage that takes up half the screen making navigating the map impossibly infuriating!!!! Not to mention if you try to go to your account to see if there are settings you can adjust, it literally just opens a single page telling you to email app developer. EMAIL APP DEVELOPER WHEN YOU CLICK ON ACCOUNT SETTINGS
Needs Moderation and Notification Customization
by meechdeemyuke on 2021/04/07 16:30
You can’t choose what kind of notifications you get, so even when there’s nothing going on you’ll get a “See what’s going on in your area!” banner. As someone who only wanted this for emergency notifications, it made me uninstall the app. The sheer amount of racist and sexist comments on many of these incidents is very off-putting. You’ll see stuff like “everyone is thinking it but no one will say it” or “let me guess, a black guy” plenty of stuff like that. This app can be cool and helpful for some, but if you live a major city you’ll be flooded with 1. Overall useless notifications (I disabled them at first but that defeats the purpose) or 2. A bunch of racist and sexist comments when you’re just trying to get more info.
Love love love this app
by Mary*Ku on 2018/01/09 04:42
Sure, it’s helped me be more aware that it’s a dumb idea to walk around SF, iPhone in hand (put that away!) and let me know what that peculiar odor was a couple of weeks ago. But I *love* Citizen for its delightful random surprises, like the time the guys were fighting at Macy’s, flinging scarves at each other, or when the woman was dancing in the street holding a hot dog. It let me know the time the man at a nearby BART station tried to assault people using a sandwich as his weapon and informed me when he returned later that day, tossing Skittles. You can’t make this stuff up, but you CAN video it.
Insane level of fear mongering!!
by cirem2007 on 2021/04/05 22:38
While it is likely useful in a real emergency (e.g. wildfire updates - the only reason I keep it on my phone), for the most part all it does it hyper-sensitize people into a state of abject fear by over emphasizing the incidence of crime. After a few days of notifications you might feel disinclined to every leave your house again!! This kind of app is anti-social and a detriment to society in that it makes people fearful when the fact is that serious crime has mostly decreased over the last decade or two. Fearful people are more easily manipulated by evil leaders! The predecessor of this app (called Vigilante) was actually removed from the app store because it whipped people up into such a state of panic and encouraged people to take matters into their own hands. This is basically the same app.
Mediocre Mods
by Mclovindee on 2020/08/17 01:46
This app has extremely mediocre mods on an otherwise excellent app. The comment sections are often rampant with racist remarks, and when users reply with a combative statement towards otherwise racist users, the reply is removed whereas the initial comment is left untouched. Whoever is monitoring comment sections, do better and crack down on the racist comments and bigotry already. It’s sickening when a crime or accident takes place the comment section is calling for the removal of People of color and blaming their existence on every crime. The anonymous feature allows for these racist bigots to run rampant and spread their hate without actually caring about the initial alert. Either do away with the comment section or monitor it better, these bigots need to be put in their place already.
Still crashes at startup. Still waiting for an update that works with the iPhone 5!
by Seriously Needs Update on 2017/11/22 15:26
(Update 11/22) The newest Citizen update now works with older iPhones, however I find that the app does not report all incidents in my surrounding area. There could be a fire or police activity and it won't show up on the app. Also, Citizen developers, if there's a way to archive past incidents on the map, that would be great. It would be really nice to see the activity in a given area over a 6- to 12-month period. (Update 11/21) Finally. Newest update of Citizen now works on older iPhones. Looking forward to using this app again! Bumping the rating back up from 1-⭐️.
Helicopter Feature? Thanks for tipping off to criminals.
by KayEssKay on 2021/03/21 22:56
It occurs to me that if I were a criminal, I would download the Citizen app so that I could have the ability to see if helicopters were deployed looking for me after my crime... I could then use that information to move away from them. Seriously, there are lots of nosybodies in their living rooms saying “I wonder is that a helicopter I’m hearing?” If you’re asking this question, then the answer is yes. Why does anybody need a picture on a map? The publishing of helicopter location can interfere with an active police pursuit. Citizen, you should consider removing that feature. It has little to no benefit for people not directly involved in the incident & pursuit.
Meh
by bluemilkrun on 2020/10/16 19:11
I had to delete this. I wanted notifications about what was going on around me, and I thought that this was the point of the app, but I started getting tabloid-type news headlines about things that didn’t have anything to do with safety or my area, and there’s apparently no way to customize what kind of notifications you get. I’m sure that they just want to be able to show their investors some nice engagement metrics, but this seems like an annoying way to go about it. This app had real potential, but it looks like it’s on track to become yet another dopamine machine social network that just competes for our attention using cheap tricks so that they can monetize us or sell out to someone else who wants to.
Incredibly Racist App
by DHorn606 on 2020/08/06 21:32
This app is filled with hate speech all over the place, and needs to be dismantled. Please either remove or get rid of the comments associated with protests on your app. Your app labels Black Lives Matter protests happening in NYC as "incidents." They are not “incidents”, they are citizens exercising their right to free speech and demonstration. Have you looked or even read the comments posted on these? Seems like when you report “report” a comment nothing happens and it just comes back. They are hateful and racist and they should be taken down immediately. The people that are commenting are not citizens with the intention to keep other citizens safe. Is there even a need to allow a commenting feature at all on your app? I see no point giving people the ability to comment on these types of situations.
Location always on.
by AssetDiva on 2019/05/17 22:01
I installed this app and then read the reviews when something didn’t seem right to me. The reviews the reviews about the demands that location and other assorted settings must always be on, confirmed it was a serious issue. Thank you to those who spoke out. Last we need is another battery drain or a phone that wakes you with a blaring sound for minor, non emergency activities. What caught my attention is that the company’s response on the “location always on” issue so far promises to keep all our data collected safe, but gave no demonstration of how they could be trusted to manage this data. An acceptable response would address where in the Users agreement we can find that assurance of privacy and that the contract can not be altered relative to privacy. The level of actions you will take to protect that data or respond to a breach could also be provided. Saying we only hold that data for a limited time still does not address privacy concerns or the battery drain issue. Give acceptable responses and the rating will rise. As many have said in their reviews, there are several situations where the software could be useful for monitoring your safety.
Too many notifications
by Grizzedit on 2021/05/01 05:20
This app used to be good. They’d send you a notification when something big was going down but let little stuff slide. Then I started getting an alert every time there was a fender bender. Then I’d start getting alerts for LIVE VIDEO-CAR CRASH WiTH INJURIES. Like it helps anyone in the neighborhood to see live video of one of their neighbors injured or possibly dying. It’s disgusting at this point how they just want clicks. To top it all off, I just got a loud alarm alert for a live video for BURNT FOOD. I’m not kidding, I actually got an alert to tell me firefighters showed up to an apartment building because someone burnt their dinner. I’m deleting this garbage fear mongering app after I post this. It’s really sad because this app could have actually been a useful tool.
Want the police to track you? Install citizen!
by Jonesyrules on 2020/10/10 00:48
UPDATE: citizen has now added audio clips of 911 dispatch. These audio clips can CONTAIN THE NAMES AND LOCATIONS OF VICTIMS! So if something terrible happens to you, be ready for your personal information to be released to every clown with a smart phone! This app should be pulled. What a disgrace. This app is a tool to promote and spread radical right-wing ideology and track your location on behalf of the police department. Thoughtful comments on over-policing are removed, but when snarky, critical, unhelpful comments about protestors are reported, they magically get six upvotes. It’s true, try it! Also, I’d be VERY wary about sharing your location on this app. Given its clear right wing bias and its close ties to the police department, your user data and location data is VERY liable to be shared with the police by this app. Given the app’s clear algorithmic bias for radical right wing ideology, its inherent mission to spread police propaganda, and the level of data it seeks to acquire from you (they want your location data AND access to your camera and microphone), you should be very, VERY afraid of installing what is essentially a tracking app for the police on your phone.
CENSORSHIP
by MayorLightfoot on 2020/08/29 15:16
This application is pretty useful for staying up to date on current happenings within the city. While sometimes they may be a false report, on the whole, it is pretty reliable. My major issue with this application is the fact that it is constantly censoring people for seemingly no reason. While some comments may be slightly inflammatory, spark debate, or show peoples personal opinion, it is still not right that the app is continually and constantly censoring its users. They very obviously are denying people the right to have diversity of thought. I have had the comment “read a book” removed and was subsequently banned from commenting any further, just because the person was upset by my comment. VERY disappointed with the suppression of debate and differing opinion.
Rating Trends
192,244,149,183,156,202,182,190,196,172,197,229,262,195,164,191,191,191,175,239,201,172,197,191,180,178,204,186,138,139,139,155,186,167,186,184,193,192,184,181,203,196,230,198,198,168,159,162,185,310,293,291,210,203,276,293,238,246,252,281,243,211,295,238,178,233,184,287,0,355,315,204,214,223,180,242,256,212,189,257,217,196,216,213,165,207,232,187,194,275
All Versions
5.0
164,255 total
 5
142,320
 4
12,870
 3
4,494
 2
1,391
 1
3,180
Current Version (0.1039.0)
5.0
164,148 total
 5
142,249
 4
12,865
 3
4,489
 2
1,389
 1
3,156
Version History
More...
Screenshots
Search Visibility
App name
Citizen: Connect and Stay Safe
Description
The most powerful safety app for today’s world. Download Citizen to feel safer at home or out. Get real-time safety alerts and live video of incidents happening near you, updates on natural disasters or protests, and know if your loved ones are near a dangerous incident. Plus, 24/7 access to a trained Protect Agent who can help whenever you feel unsafe. Citizen notifications have urged people to evacuate burning buildings, deterred school buses from nearby terrorist attacks and have even led to a rescue of a 1-year-old from a stolen car. Citizen may notify you of a crime in progress before the police have responded. It's meant to protect you and your community — please use it responsibly. NEW! 24/7 access to a trained Protect Agent who can discreetly help, silently monitor your live location and audio, alert other users, call 911, monitor heart rate through your apple watch and more. No situation too big or small. See friends on your Safety Map: Know their safety status at a glance and find out if (and when) they are near a dangerous incident in real-time. You can turn on Ghost Mode to keep your location private at any time. Real-time Safety Alerts: Location-based notifications help you avoid potentially dangerous situations. Live Breaking Video: Watch live video of an incident unfold from different angles or broadcast live from the scene. Keep Your Community Safe: Report incidents right when they happen to protect the people around you in case of emergencies, Citizen also offers the Protect subscription to help protect you and your loved ones. You can read the Terms of Use here: https://citizen.com/privacy/protect-supplemental-tos In case of emergencies, Citizen Protect uses HealthKit to read and share your heart rate with our Protect Agent during a session.
Inaccurate and needs improvement
by F RobbingHood on 2021/05/17 09:08
This app alerts mostly inaccurate information. There have been countless examples where it reports shootings a couple of feet away from where I live but turns out to be false which adds unnecessary stress and anxiety. Additionally the app deletes my comments for no reason so what is the point of adding a comment section? Idiots.
Ex-Vigilante app encouraging wrong people
by A Forester on 2021/05/17 00:04
After a fire in the Palisades in CA, two non-CA residents hold a stream where they falsely accuse a suspect, repeat false info, and offer a bounty for people to hunt the man down? Encouraging mob mentality and vigilantism...not a good look
Sent a vigilante mob after a homeless person!
by Smith Comma Jon on 2021/05/16 17:30
Happend in LA last night after a brush fire. The app circulated a photo of an unhoused person they said was a suspected arsonist. During a live broadcast offered a $30,000 bounty for information leading to his arrest and encouraged users to hunt him down.
Great app that lacks imperative personalization
by msrtaylor on 2021/05/16 15:57
I like the concept, especially because I work in a high crime neighborhood. However, I’d like to see some kind of option to: - turn off notifications for during specified hours (6P - 6A); or - choose which notifications I want to receive (fire); or - simply mute notification sound for that neighborhood during specified hours I also agree with other reviewers that I don’t need notifications 30 miles away. With this said, I understand you get what you pay for - the app is FREE :-) But, if Citizen wants to make money they’re going to have to start listening to their users because there’s another developer out there reading these reviews who is.
Turn off comments
by sr1ny on 2021/05/16 12:35
Please turn off comments section. Comments are often racist and disgusting. Your app should not be associated with these disgusting comments..
Community is insane
by Lololololololol J on 2021/05/16 06:29
I deleted the app a while ago, for several reasons. The biggest one was that they would notify me about things that I absolutely did not care about, and would give me no options on what I wanted to be notified about. Plus, the entire community is full of insane NIMBY’s that are afraid of any person of color and they create dangerous witch hunts (like today with the Palisades Fire).
Hijacks music from Spotify
by Doug526 on 2021/05/16 03:50
STOPS MY MUSIC that's playing in Spotify for no good reason. I don't want to be fed your audio until i tap on a video stream thumbnail - So irritating ... And ENOUGH with the virus hysteria!!
You have become worthless
by DesignatedDriver on 2021/05/15 21:27
The app used to let me know hyperlocal issues I needed to know about, but now it has turned into nagware: all day this thing is warning me about getting vaccinated, about some 95 yr old wandering off, about a child in the next state who is missing. These are not helpful and they interrupt when I am concentrating. Until you provide a way to block these garbage alerts I have no further use for you. By the way, I am in NYC. Our vaccinations and positive test results are doing pretty well. Keep the constant covid alerts for those areas that need them.
Good news
by T - FLY on 2021/05/15 13:43
The best news
Comments section spreads hate
by hcjritohagejfj on 2021/05/15 13:07
The amount of racist trash written in the comments section is ridiculous. Comments section is pointless and spreads hate.
Charm City!
by Eusi Gaidi on 2021/05/15 11:53
This app is great if you wanna see what’s going on with the city. I appreciate who ever thought of this. Thanks
COVID COVID COVID
by xqclxqcl on 2021/05/14 18:38
90% of the notifications I get from this app are about COVID. I don’t even get any notifications about things happening in my area. And it’s really annoying. There is no way to turn off the COVID notifications either so it’s either you have the app’s notifications on and 90% of the notifications you get are going to be about COVID or you just turn off the app’s notifications entirely. I’m going to delete this app.
Too many steps to login
by alliste76 on 2021/05/14 05:52
Can you tell me why an app that stores no personal information needs two layers of authentication? Text and email authentication? It’s easier to login to my bank than this app.
Situational Awareness
by Montgomery garden on 2021/05/13 23:50
I like knowing what is happening around me. I know that the reports are real...
It’s a very good App
by Sandyirwin22 on 2021/05/13 23:03
This is a great way to keep each other informed about crimes and emergencies. I find it very useful, and it’s enlightened me to just how much crime is prevalent in my neighborhood and you can put any zip code in the search bar to view crime in other neighborhoods as well. I am totally satisfied with it. All events reported will also indicate of they have or have not been confirmed by police.
App is overly intrusive - and it SPAMS you
by Merle E on 2021/05/13 06:19
I really don’t need to know what is happening 30 miles away. If all that this app does is send me a bunch of useless messages, and there’s no way to limit the junk - then in the trash you go. And it is spam when you send me stuff I don’t want. Great idea, but call me back when it works decently.
Forcing me to give location
by Truththisboxer on 2021/05/13 04:21
Citizen App is forcing me to give location to use app. This is against Apple policy.
COVID vaccine
by I noose on 2021/05/13 00:49
The vaccine is EXPERIMENTAL!!!! No one knows what will happen in time to come. Stop encouraging people to get it!!!! No one is getting now!!! Masks off FREEDOM!!!!
Too many non-critical notifications
by EricNau on 2021/05/12 20:48
There used to be a setting to only receive “critical” notifications, but I confirmed with customer support that is no longer an option. I’m tired of being notified when someone two miles away is involved in a traffic collision. That’s sad news, but not relevant to me. We need to stop making a spectacle out of others’ misfortune. This app is trying to make you feel less safe so you are enticed to keep using it.
Lies!!
by Cplsito on 2021/05/12 20:38
Nothing but lies to incite violence. This app should be shutdown and people running it be prosecuted.
rate
by i dont have a nickname oh well on 2021/05/12 05:27
i love this app, tells me about everything happening around my area
Worked on previous android - iOS crashes
by lindseylonadier on 2021/05/12 04:20
Everytime I open app after signing in etc initially with my info, it shows my location and map info updated but then immediately crashes out of app exiting anytime I do anything else other than stare at map. Useless on iOS I guess. Not sure what’s going on? Worked fine for years on my Samsung on android …
Has potential but isn’t there yet
by W7TWR on 2021/05/12 00:50
Needs more users , I know that takes time App does not respect device orientation, even when orientation is locked.
Phone number?
by dammitdexter on 2021/05/11 22:26
I don’t feel like giving you my personal phone number to login to use this app so that you can sell it and/or spam me. 🤷🏽‍♂️
Let us set parameters
by MikeNWasabi on 2021/05/11 20:55
Extremely useful app for letting us know about problems in our area. I can’t figure out how to report something. Citizen decides the boundaries for notification. I wish I had control. I have no need to know of someone behaving badly 3 miles away.
Frequent Alerts From NOWHERE Nearby
by BrooklynBarracuda on 2021/05/11 05:08
I’m getting a little tired of this. I expect alerts mainly from my NYC borough and the other four as well but why am I getting alerts about NJ? WHO CARES ABOUT NJ?
Nice way to track neighborhood activity
by Sonnysteel on 2021/05/10 22:07
See above
Amazing App
by Matt Eaton II on 2021/05/09 17:31
I feel so connected to the community.
Unbelievably slow
by Arman DTX on 2021/05/09 00:45
This app is so slow it’s unusable most of the time. The update that added the mini videos that appear on the map completely ruined the usability of the app. It’s runs ridiculously slow since then. Please change this.
Demanding animation lags and crashes app
by wahi42069nice on 2021/05/09 00:34
The demanding animation is laggy and often crashes the app while I’m trying to get information about murders nearby. This is a huge oversight and needs to be fixed.
Fear porn
by scotter_10 on 2021/05/08 21:03
For those who love to be in complete fear 100% of the time, download this app today! It used to be good and only send you updates about crime, but now the spread the fear of covid every single day! You’d think they could get some statics about crime ridden areas and fun stuff like that…but nope…they only want to show you the stats of covid. I’d advise deleting this app and never looking back!
PLEASE remove the constant Covid updates
by Elljaysa on 2021/05/07 00:27
I downloaded to see local incidents and avoid areas when there’s police activity etc - I don’t need an alert about COVID and county vaccinations 3 times a day. We already get that through local news, national news, Presidential addresses, emergency management systems etc. I get it, there’s a vaccine etc etc, at least give us a toggle to turn this stuff off.
Great for useless information and ads!
by Seanface on 2021/05/06 15:39
Do you want timely, relevant, and important information pushed directly to your device? Well too bad! You get ads for features! And notifications for areas you aren’t even close to! Or for features that don’t apply to your area! I have no idea who this app is for
Wow...
by DizzzyD on 2021/05/06 05:37
This app is awesome!! I happen to hear gunshots waiting for a friend and passenger opens app and within mins we found out it was 4mims away from me... so downloaded this app
Great
by MusicJunkieNYC on 2021/05/05 23:52
I’ve had this app off and on for about 2 years. Today if seen people actively search for a middling child in the Bronx. Engaging with the community to try and find him. While it’s ongoing and he’s still missing it’s powerful.
Shouldn't charge for being a good citizen
by Bianca118 on 2021/05/05 23:01
The app was great until they implemented a monthly fee of $19.99. Sure first months free but where's the money REALLY going?...
No notification settings
by YouLikeFresca on 2021/05/05 22:39
If you enjoy constantly being bombarded with fear-porn, then this is the app for you! There are no settings for notifications so they’re either on or off. It’s like being blasted in the face by a bad news from a fire hose all day long. If they added custom options for users to tailor their notifications, this could be a useful early warning tool.
Cancelling trial
by ACHW1237 on 2021/05/05 17:48
I do not want to hear about COVID!!!
Too many notifications!
by Msmccune2 on 2021/05/05 16:44
The app was great when I downloaded it a long time ago. Now there are just too many notifications. No way to turn off certain notifications as far as I can see. I am getting tired of seeing notifications about gas leaks 3 miles away and about where I can get vaccinated! Please update to include more options for how to get notified, especially ones to turn off covid related notifications or non violent crime/emergencies notifications!!!
I don’t like it
by boiiii if u donttttt on 2021/05/05 13:30
It keeps asking me to put my location on it’s forcing me to and I did but it doesn’t work
Needs radius setting
by donlibes on 2021/05/05 06:45
Without a radius setting this app is not useful. I live outside Washington DC but I don’t want to get notifications of events across 100 square mi of DC. Just within a few miles of me would make more sense. For now, I’ve deleted this app from my phone.
Impossible to manage notifications
by Brutos Giantsbane on 2021/05/05 05:55
This app used to be great but it have been updated with some annoying stuff. Why Do I would like to know about live videos or helicopter activities? I’m not Spider-Man to know about every crime… and there aren’t options to setup it up. Please just reverse these last updates.
Never Knew
by PhillyGirl 215 on 2021/05/04 21:23
This app right here a surly a snitch lol. It tells everything, well mostly. I get notifications as soon as I hear sirens....Helicopters... or Gunfire.. accidents 😢 it tells you the exact location... what’s going on... how many miles away of the incident. It shows you on a live satellite map exactly how far from your residence the incidence is as well as the address. I can even see if any family members that are linked in any city are near trouble. You can even hear actual police calls. I gave it 4 stars only because of the anxiety it’s caused me, I didn’t know so much was going on in my neighborhood. I guess looks are deceiving. This app will definitely let you know what’s going on.
Charged $20
by ahshcncjfoc on 2021/05/04 16:28
My nephew donwloaded this app last night and I was charged $19.99. I don't know why I was charged because I know the app is free. Someone needs to fix this.
Please stop all the new moving graphics
by IrisLuke on 2021/05/04 15:46
This is an amazing app, but I won’t be able to use it anymore with all the new flashing graphics that are a nightmare, they’re suddenly everywhere. The stupid search light scanner radar whatever thing constantly moving across the screen, the static whatever running across the top of the screen to mimic sound graphics..... it is over the top and adds pointless drama to the info, we’re not children, it’s not Starski and Hutch/ cops and robbers going to fear monger more users into loving the app It messes with my eyes SO much, I feel like it’s going to trigger a seizure. I’ve been using for two years, please stop, it’s total garbage fan fare
Dealbreaker
by Will0861 on 2021/05/04 05:31
I’d like to try this app but it requires a phone number before you can access the app. In this age of constant spam calls, I refuse to give out my phone number unless totally needed. How come I can’t try the app before I submit a phone number? And no, they won’t take Google Voice numbers. It simply returns a vague meaningless error that only say invalid.
Impossible to delete
by weerfghj on 2021/05/03 09:11
This app is impossible to delete. I can’t find the icon on the screen to delete it. It appears to be hidden.Of course after you install it they tell you you have to pay something like $20 a month which I consider unethical . They should tell you in advance of installing it.
MOST ANNOYING ALERT NOTIFICATION SOUND !!!!!
by yomalishka on 2021/05/02 20:59
I literally uninstalled the appp because of its annoying notification sound !!!! I understand, that it is crime reporting app where sound is necessary BUT they have to modify the intensity of sound. I usually keep my phone in silent mode. There is a logical reason why people keep their phone silent ! Because they want any sound of notifications!! But this app gives LOUD ALERT when my phone is silent is not just scary but very annoying. I appreciate what this app is doing but Please do something about the sound
Thanks
by chet from dilworth on 2021/05/02 20:21
Provides real time COVID news and stats in real time.
Fraud
by thisisallthat on 2021/05/02 15:48
This app illegally put me in a subscription mind you citizen is free but I didn’t know it was free because other people told me about it. But they stole $22 per month from me and don’t even have a way to get my money back from these frauds. It’s pathetic these whites people try to take from us no matter how they do it
Useful but annoying AF
by Sageman4u on 2021/05/02 04:54
It’s helpful, informative and entertaining to know about local crime, but when you live in the middle of a large city and get 6+ notifications in the scope of a couple of hours, it’s just tiresome. The biggest problem is that Citizen doesn’t allow you to exercise ANY control over the notifications. I don’t want to hear about things happening in a neighborhood or city 10 miles away. In Los Angeles, 10 miles might as well be another state.
Too many notifications
by Grizzedit on 2021/05/01 05:20
This app used to be good. They’d send you a notification when something big was going down but let little stuff slide. Then I started getting an alert every time there was a fender bender. Then I’d start getting alerts for LIVE VIDEO-CAR CRASH WiTH INJURIES. Like it helps anyone in the neighborhood to see live video of one of their neighbors injured or possibly dying. It’s disgusting at this point how they just want clicks. To top it all off, I just got a loud alarm alert for a live video for BURNT FOOD. I’m not kidding, I actually got an alert to tell me firefighters showed up to an apartment building because someone burnt their dinner. I’m deleting this garbage fear mongering app after I post this. It’s really sad because this app could have actually been a useful tool.
Good
by kdjddjdjjdhdj on 2021/04/30 23:39
Good
Make more setting options
by OTeeezy on 2021/04/30 21:34
Cool app in concept and I like the TRUE nearby emergency alerts. Please update settings to be able to turn off covid headlines. I don’t need my phone beeping every time CNN says the word COVID. It’s so annoying. Getting ready to delete the app.
Good Idea, Poor Execution
by Waterboy330 on 2021/04/30 00:26
Citizen REALLY needs to allow users to set a notification radius. For example, I don’t need to be notified about an incident almost 30 miles away from me. I straight up don’t care about it. What I would care about though is everything within about a 1.5 mile radius. But I can’t do that. Because you don’t have that feature it actually carries a few negative impacts for the users. 1. I am complacent, the Citizen app gives me the perception that I am being spammed because I am notified multiple times per day about events that don’t and won’t impact me. 2. I don’t actually know how close something might be until I open the app. Whereas if I had a radius setting and was notified I would know to be alert right away. Potentially saving precious time. 3. Because I am getting notified of things 30 miles away or further, e.g. Washington D.C. Citizen ironically entirely fails to notify me of things within the zone I care about the most. 4. I am honestly getting tired of all these notifications that are ultimately meaningless to the original intent or advertised intent of the app. I have uninstalled the app because I am so tired of the constant spamming. It’s unfortunate because I really like and support the original intent. But if users don’t have control of their radius then it is ultimately useless. Once this is corrected I will gladly reinstall the app. I hope this finds the right hands, Paul Heinrich
Irrelevant notifications
by computerbandgeek on 2021/04/30 00:13
I was getting constant notifications for incidents 20 miles away, so I disabled notifications. I came back a few months later to give it a try and the app is now yelling at me since this time I disabled precise location tracking, since the app is clearly happy to spam me about a large area anyway. Now the app is unusable. (Yes I fully understand what that setting does and how to change it, no I will not let you continue to stalk me down to the house level 24/7 when you don’t even provide a good carrot for me to let you.)
Unable to see live video
by Fabibet on 2021/04/28 23:53
Unable to see live videos after I opted out of subscription while still on trial period. Do you think I will pay for an app that doesn't work while on trial? What guarantees that it will work when I pay $19.99 a month for it?
Get rid of the comment section
by Chris Nitti on 2021/04/28 05:31
This is a useful app but just get rid of the comment section. It serves no purpose and only sows discord.
Don’t download this app
by elfenix2131 on 2021/04/27 15:12
It is impossible to remove it from your phone.
Used to be great
by JiminyJenkins390 on 2021/04/27 11:46
It has just landslided downhill as it’s been updated. Even with location on all the time, I rarely get notified about incidents and there’s no way to full screen the map to see what’s around you. Plus the “zoom out” button makes no sense anymore. It used to just show you a wider area of your location. Now it just centers on seemingly random location and my location will be on the far right or far left of the screen. It also used seems it used to show everything that was going on around, no matter how big or small. Now it always has no reports, green. There can’t be absolutely NOTHING going on. When I first started using the app, there were reports all over at any point in time. Now it’s like the app picks and chooses what to show you. I’ve sort of forgotten about the app honestly. And it’s inching towards the list of apps to be removed for inactivity.
wont load
by Edinaxx13 on 2021/04/27 03:53
louisville citizen news won’t load. shows blank grey screen
No good
by panda larg on 2021/04/27 02:11
I one thing this app is missing, THE PRICE! I never gave it chance, to see if it is good or not. As soon as the price popped up. It was deleted. Don't trust an app that hides its pricing.
External Videos
by Moneyiq hd user on 2021/04/26 23:24
Please allow uploading videos from external sources. For example, I have a 3-axis stabilized blogging camera which will allow much more quality video than a video recorded from the mobile.
To many notifications
by KingBean3 on 2021/04/26 21:29
I think that the app is fine but it has to many notifications. It’s good to be alert but it should just alert me when something is happening less than a mile away for me.
How do I change alert settings??
by J Plats on 2021/04/26 15:34
I downloaded this app so I can know what is happening nearby in my neighborhood like if someone of being robbed, assaulted etc. Now all I get is Covid alerts and vaccination alerts that I don’t really care for....how do I remove these type of alerts???
LOVE THIS APP
by Isabel pool on 2021/04/25 04:14
it’s amazing the app tell if something is happening I love it
Won’t load
by babyknwh on 2021/04/24 09:38
App won’t even load
Used to be much better
by Bdale69420 on 2021/04/24 03:30
All the new bells and whistles they’ve added over the last year have slowed the app down to a crawl. Mini video previews, incident type icons, helicopter tracking, etc. are all useless upgrades that make it impossible to zoom in on your specific area to see incidents and cause it to constantly freeze. It was a significantly more useful app when all it did was drop pins on the map that you could manually select.
I like it but
by DonLeonNYC on 2021/04/24 02:18
I like this app but after clicking into an incident, I want to still be able to zoom out on the map, having to exit each incident manually to zoom on the map is tedious.
No settings
by rodrigomichel on 2021/04/23 22:24
Can I at least have a reduced number of notifications? It’s either all notifications or none.
Privacy Holes
by DogLife12 on 2021/04/23 20:02
The fact that this app is entirely useless without granting full time access to precise location is a significant issue. The app is rendered useless - by throwing an error message that cannot be dismissed - unless it has full access all the time. This is truly unacceptable and really unfortunate for an app that wants to pride itself on good privacy practices.
Y’all taxing for an app
by ch9co on 2021/04/23 06:06
Why does this cost $20 a month just to know what’s going on, wen u can watch the news for free.
Better than nothing but needs work
by Corsetiere on 2021/04/23 00:54
The notifications for helicopters are pointless and annoying if you live in a city. I get interrupted 3-4 times a day with these and it is useless. The sound is really obnoxious too. There needs to be an option to turn those notifications off. In general, the notifications I receive are really hit or miss, too. There were 2 armed robberies on the streets behind me that I never received notifications for. Kind of important info to have...
Cannot change notification settings
by My du on 2021/04/22 00:37
Will increase the rating if this is ever fixed
$19.99/MO is ridiculous
by Cotto7557 on 2021/04/21 16:36
I downloaded this app again because of course it’s useful to have. I live in FL, and to charge Floridians $19.99 a month when it’s free in NY is just wrong. I don’t know what the guidelines are for fees but $20 a month is wild. I guess I won’t be having this app while in FL. Hopefully something changes.
Just say NO
by Future1417 on 2021/04/21 15:27
This app requires you to go through a screen to purchase something, who knows what, before getting to the main page, and it’s very difficult to get past that without agreeing to buy whatever that is for $19.99 a month. Now the great hunt begins to get out of it. 🤬🤬🤬
Good App for News, yet Needlessly Censorious
by Dmitri Desgoffe-und-Taxis on 2021/04/21 13:44
It’s a good app to keep yourself up to date with the latest happenings in your area and monitor what its degenerates are up to so you can avoid areas where incidents are highlighted. However, Citizen has chosen to inappropriately moderate comments that don’t have a liberal slant, and has removed any comments critical of situations like the riots that have sparked throughout my local area. We ARE allowed to express disapproval for these actions as it is our first-amendment right to do as such, and yet Citizen will remove comments from people who are not enthusiastic at the prospect of having their neighbourhood become a war zone or having their businesses looted by 21st century vandals. As long as no one is saying things that are threats, sharing pornographic links, or using racial slurs, there should be no moderation of comments. People falsely mass-flagging comments they don’t like as abusive is also a huge issue that needs to be taken seriously, as this is a known tactic of political extremist groups to do in order to silent dissent, and Citizen needs to take this abuse of their app’s mechanics more seriously. There should be an option for false comment flaggers to have their accounts suspended from commenting as well, not just those being attacked. A first amendment right to free speech includes protests, but it does not include looting and riots. It also most certainly includes the ability to be critical of these protests without being abused for it, and your moderation team needs to focus on the people trying to silence anyone who’s critical of free speech.
Crashes seconds after opening repeatedly
by demiloca on 2021/04/21 05:13
Would be great if it didn’t crash within seconds. This has been going on for months on my iPhone 11 despite re-installing several times.
Actively censors speech
by scummyrobin on 2021/04/21 00:42
Clear leftist bias and actively removing any opinions that don’t align with the lame stream media, MSM, NYT and the likes.
Citizen app
by shalellbee on 2021/04/21 00:09
This app is amazing !! I truly truly hope I can keep using it without having to buy a subscription after 30 days because if I do, then I will not be keeping the app. But this app everyone should have to keep themselves protected when they are in certain areas especially single mothers like myself, can avoid possible incidents and accidents or just avoid their children seeing something they shouldn’t
Don’t download- Fear mongering
by ALLK28 on 2021/04/20 13:13
This reports are a higher percentage of being incorrect than they are correct. The fear mongering on shots fired are often fireworks. Addresses are incorrect (north vs south) and no corrections ever. Don’t download.
Fix the performance of the app please
by bm789_ on 2021/04/20 12:23
This is more for the performance of the app. This new zoom feature is really annoying and should be fixed. I don’t think having to go through two arrows is necessary to get back to the normal zoomed out frame. It gets confusing and it’s honestly a little frustrating.
Dlowkey885
by Dlowkey885 on 2021/04/20 08:34
Although, this app is very informative and keeps you in the know.... it’s also, has very racist views on here. I know it deletes the vulgar messages but not as good as deleting the racist views. You can tell instantly that the individuals writing them aren’t true New Yorkers, their transplants.
Racism, Prejudice Discrimination
by gasvihvsdg in vi on 2021/04/20 02:11
This app is literally an excuse for white people to complain about things that make them slightly uncomfortable. It would be better if you took away the social component of comments and likes and just allowed people to post what was happening around them. This app is the epitome of what is wrong with this world.
Buggy
by Heymeamy on 2021/04/19 21:18
App used to be more function. Not sure if they added too many features but it is just buggy and annoying to use. You used to be able to click between incidents really smoothly, move around the map and zoom in and out. Now if you’re selected on one incident, it won’t let you zoom in and out anymore. Also sometimes lags when you try to click something else. There are times when I click on one of the dots and nothing pops up. Very frustrating
Plz change it
by Anime lover0888 on 2021/04/19 15:11
I wish the maker consider to be able to add friends without adding all the contacts on the phone.
Music issue
by jgonzalez31 on 2021/04/19 11:29
I’ll change my one star rating once you fix the issue of opening the app stops my music. I get it if it’s that I am watching a video it’ll stop my music, but not for just opening the app.
Suggestion to track patterns
by Beyoncayeeeeeee on 2021/04/19 02:44
I live in Chicago and I often notice that assaults will happen almost next to each other hours or days apart. That is just one example. I believe it would be beneficial to develop a feature of some sorts to show users patterns tracked from the app so they can be more aware of “risk” in those areas. Often times the dots on the map go away within 24-48 hours. Unless you’re hyper focused on the events & where they happened (like me) you could miss that there has been a pattern of shootings, assaults, robberies right near you. Thanks, Bridget Ball
Coerces you into sharing precise location
by Yanofsky on 2021/04/19 00:56
Citizen is a great app to let you see what’s happening in your neighborhood, but I am always uncomfortable sharing my location data with it (or any app). I was delighted when Apple provided a way for me to use Citizen and only share my approximate location. The app however basically stops functioning if you limit location accuracy. Because of that lack of respect for my preferences, I’ve uninstalled it. Coercing me to change my preferences is not how you earn my trust, or make me feel safe. Update: After downloading again to see if things changed, I now see I’m confronted with dark patterns in the sign up flow that try to coerce you into buying their subscription product. Again, trying to trick users into mindlessly clicking the blue button is not how you build a community of trust, or create a customer base excited to support your business.
Just noticed this is now a pay for app
by Jhtree on 2021/04/18 21:25
The monthly cost is very high at $19.99 and makes this an app of privilege whereby the people who need it most in the underserved and economically improvised communities will not be able to use it. Please work to make this more equitable for all, perhaps through crowd funding or through a non profit service, grants, etc.
Requirements NOT okay
by AppReApp on 2021/04/18 20:10
App requires location and phone number to see anything. There is no way to use the app without giving up your privacy. No thanks, that is not okay. A shame, since the service of knowing what is going on when I hear sirens etc. would be nice, but not worth it.
The ladies are a little shy when try to talk to them
by ruthann son on 2021/04/18 07:22
Helpful
How do I film and report?
by Lipstick&Sushi on 2021/04/18 02:57
???I was blocked for violating some rule but no one will tell me what I said or let me comment how do I go about getting unblocked please
Massive background battery use
by LarkintheMorning on 2021/04/18 02:02
Even though I only allow location services while using.
Under reported in certain neighborhoods
by Cil_a on 2021/04/17 03:23
I’ve live streamed 3 different times when something was happening in my neighborhood and it was not reported. A moderator denied it. And then I noticed there is never anything reported in my area.... must be bc it’s a mostly white neighborhood where homes sell for minimum 1.5M and go up to 10M.
Flashes not good for epileptics
by 3dhouseofmagic on 2021/04/17 02:39
Hey Citizen developers-this new feature where hearts and such flash on the map-terrible feature for those who have epilepsy. Strobing lights and flashes such as these can bring on seizures. Please add a warning or enable this feature to be turned off.
Removing this app for 2 reasons
by noodleznow on 2021/04/16 21:40
1) They require my precise location for full functionality, even though I get *regional* notifications. It’s not like I only want notifications for a 2 block radius. It’s ridiculous and it’s intrusive. 2) I get too many ridiculous state and national news notifications. I already get notifications for those *exact same stories* from my Apple news, my WaPo app, and my NPR app! Why do I want constant weird sounds coming from an app whose main purpose is local incidents? I’d love to see them fix these things, but after a couple years and it’s getting worse, I can’t take it anymore. Bye.
Great for awareness
by i3othered on 2021/04/16 20:40
I love this app to find out why there’s sirens or choppers in the area. It’s also fun to see what’s going on around you, just don’t get too addicted in keeping tabs all day. It’s a cruel world out there indeed!
Helicopter 🚁
by Guacamole98 on 2021/04/16 00:19
Y’all should get y’all own helicopter for police cashes.
Love this
by TheVeganHere on 2020/06/13 22:18
I’ve only had the app for one week but I am loving it already I was hoping for updates of what’s going on in my area whether it be a protest a fire or whatever else and I’ve already received plenty of that and in incredibly quick times. Plus it’s very interactive in that I was also able to see videos shortly after the incident started of what’s going on. For example there was a fire in my neighborhood a block away. I was notified of it and then a few minutes later I heard the fire engines. And then I was going to walk over to see what was going on and somebody was already posting a video of it. I cannot recommend this app more highly.
Text messages alerts from users who are also on this is an app
by Nu Muh on 2021/03/12 14:47
I’ve recently installed this app on my phone and I’ve added some of my contacts who currently uses the citizen app. The issue I’m having is whenever those contacts text me I have absolutely no way to know that they text me unless I physically unlock my phone and check my text messages. There are absolutely no alerts at all to prompt me to check my phone whenever I receive a text message. I’ve contacted tech-support after trying everything within the app and on my phone to troubleshoot this issue myself. It is taking them over 12 days to simply answer my question as to why this is happening. Meanwhile, this has been happening for months now since installing this app on my phone and it is becoming a major inconvenience. I will give them a few days and if nothing has been resolved I will be deleting the app, contacting everyone whom I’ve added and shared this app with to let them know that I’m no longer using it. I could also go on and on about the types of notifications that I am receiving in conjunction to the area where I live and the privacy concerns. It’s just not worth the headache in my opinion, but this would make this review too long and the information contained within may not be red because it is so long.
Time stamp on videos
by Dida515 on 2020/09/13 09:34
I like the app but it would be more helpful if the videos were posted in chronological order or if they had time stamps. I was just following an important event in my neighborhood and I had a hard time figuring out if there were new developments and videos would have helped, especially because the updates being posted in real time were confusing and accurate. Since there is no time stamp on them (unless you select each video individually, select the user, then select the video again) it is impossible to determine if new ones have been added, so you have to keep scrolling through them. It’s very impractical when you have numerous videos to go through. Also, there should be better monitoring of the videos posted (some of them are completely useless). And there should be an age limit. Children should not be playing with this app. There was a five alarm fire tonight in my neighborhood and a young boy was playing reporter with his parents’ permission. Unacceptable and disrespectful. Other than that, it’s a very useful app.
Interesting but needs more moderation
by n64king on 2019/12/02 17:08
They need someone to moderate this more. An Xmas parade is not an incident, to be marked by red. Police blocking off the road for an event is not cause for alarm. What is cause for alarm is when there’s a “woman exposing herself” type event and there’s like 10 comments of people being overly sexual saying they wish they didn’t miss it, people threatening others and cussing up a storm. Also it hinders the app when people post these grainy blurry smudged videos of the aftermath where they can’t hold the phone upright, obviously not a developer issue but it’s nonetheless an issue that takes away from the app. Like you’re warning me about someone with a loaded gun but you’re showing me a blurry video of you waving the phone around in the darkness and you’re yelling into the mic. It’s basically 2020 and people still don’t know how to use a phone. The idea is good and this is still useful but those issues are major.
Needs to be able to flip to landscape on a tablet, but great tool
by Christipher DiCesare on 2020/12/17 07:10
I am working and building a GSOC for work, and while we don’t have the other tools set up, this is a great tool for finding out what’s going around near any of our 68 locations I have to track. My only grip, and its something hopefully the devs will consider is that when using this on a tablet with a keyboard to fill out a GSOC report, it does not flip to landscape. This is a massive 12.9 inch iPad Pro with a keyboard it isn’t convenient to have to take it and rotate it to use the app then back to fill out the report. Fix that and you have a great tool. I like having access to things quickly with pictures and videos. Someone said that a parade is not something that should be on here, I disagree it impacts my buildings greatly from coast to coast and I want to know about it and see it. So great app, great tool, make it rotate to landscape please!!!!
Please allow the option to report/remove useless comments
by CityGirlinSF on 2020/04/26 01:40
While I have seen police/ambulance at the scene of several nearby reports, 95% of the comments I this app are useless. For example, a child was missing and to find more information, one would have to scroll through hundreds of comments criticizing the parents, people giving opinions on disciplinary actions that parents should take etc...none of those comments were relevant to the missing child. The app needs to figure out a way to allow other users to report a comment that’s useless and after X number of reports- those user accounts are banned. It is useful when comments are from people nearby who have witnessed something as to alert other people but this accounts for about 5% of the comments. They need to fix this or people who use the app for legitimate information will stop using the app.
Decent enough
by twoarmscollin on 2020/01/27 00:54
I haven’t used any other apps like this, so I can’t say much. However, it’s got a good ui and is easy to navigate. My main issue is that there’s a red bar at the bottom of the app screen telling me, no - insisting that I change my location settings for the app. It blocks the bottom of the map, and when I select an incident it blocks the little info card that pops up. I get it - you can’t warn me of danger if you don’t know where I am, of course. But it’s SUPER annoying not to be able to close that dialogue bar. My issue with keeping location limited to while using the app is not privacy related, it’s battery related. Location services chew up my battery life. If my phone dies, not only can’t the app warn me, but I can’t call for help either! Let us disable that dumb bar each time we open the app. I don’t mind being reminded, this is pushy though. Loses two stars for that.
Fun and informative.
by Amongmany on 2019/05/09 15:05
UPDATE: The always-on location requirement has become even more intrusive (ie you can't use the app without allowing always-on location access). One star and deleted. ====== Woulda been a 5-star review but the app just started prompting for always-on location access EVERY time you open the app. Not cool. Annoying enough that I'm now considering deleting an app that I tend to check on a daily basis. EDIT: The developer was kind enough to respond to my review clarifying that they do indeed perform the action that I've claimed is intrusive and annoying. But it's ok because they promise to protect my privacy in the process. "Hi there, Citizen's mission has always been to keep people informed and protected by using technology responsibly. We ask that you enable your location settings so that Citizen can work in the background, even when you're not using the app, to send you real-time, sometimes life-saving crime and safety alerts. We understand some users are concerned about their privacy when sharing their location data. We can assure you that Citizen protects all user data by storing as little as necessary to run our safety network. We encrypt all data and connections. And we will never share or sell user data to third parties. If your settings aren't properly configured, you will see a reminder to update them. You can dismiss that modal to continue into the app, but it will appear again the next time you open Citizen."
Good Idea, Poor Execution
by Waterboy330 on 2021/04/30 00:26
Citizen REALLY needs to allow users to set a notification radius. For example, I don’t need to be notified about an incident almost 30 miles away from me. I straight up don’t care about it. What I would care about though is everything within about a 1.5 mile radius. But I can’t do that. Because you don’t have that feature it actually carries a few negative impacts for the users. 1. I am complacent, the Citizen app gives me the perception that I am being spammed because I am notified multiple times per day about events that don’t and won’t impact me. 2. I don’t actually know how close something might be until I open the app. Whereas if I had a radius setting and was notified I would know to be alert right away. Potentially saving precious time. 3. Because I am getting notified of things 30 miles away or further, e.g. Washington D.C. Citizen ironically entirely fails to notify me of things within the zone I care about the most. 4. I am honestly getting tired of all these notifications that are ultimately meaningless to the original intent or advertised intent of the app. I have uninstalled the app because I am so tired of the constant spamming. It’s unfortunate because I really like and support the original intent. But if users don’t have control of their radius then it is ultimately useless. Once this is corrected I will gladly reinstall the app. I hope this finds the right hands, Paul Heinrich
Needs tweaking
by Staya on 2019/06/10 03:40
Great concept. Two issues need to be addressed: 1) The developers need to enable “filtering of events” so that the map only shows events from the time frame the user designates. For example, you should be able to filter for events that have occurred in the past 24hrs. Or even events that have occurred over the past 2hrs. Or even a map that shows only events that have been reported within the past 30 minutes... 2) In baltimore we frequently get reports of carjackings etc that are 10 hrs off from the the time that it actually occured. The app states that “carjacking was reported on june 6” but does not report the time that the carjacking actually was called in to 911, or even the time that the victim states it occurred. Instead, it gives a time many hours later.
Used to be great
by JiminyJenkins390 on 2021/04/27 11:46
It has just landslided downhill as it’s been updated. Even with location on all the time, I rarely get notified about incidents and there’s no way to full screen the map to see what’s around you. Plus the “zoom out” button makes no sense anymore. It used to just show you a wider area of your location. Now it just centers on seemingly random location and my location will be on the far right or far left of the screen. It also used seems it used to show everything that was going on around, no matter how big or small. Now it always has no reports, green. There can’t be absolutely NOTHING going on. When I first started using the app, there were reports all over at any point in time. Now it’s like the app picks and chooses what to show you. I’ve sort of forgotten about the app honestly. And it’s inching towards the list of apps to be removed for inactivity.
Listen to the suggestions by users
by Adrock1988 on 2020/08/07 05:48
Citizen exists because of two principals, the incident (the informing and alerting of the public) and users updating/commenting, sharing and recording of that incident in real time. Both principals make the platform unique yet the developer doesn’t consider ideas, changes or updates offered by the users. An review by someone a year ago asked for the ability to filter the map by time ranges. Seems simple enough and surprising it was available from the beginning yet a year later it still can’t be done. The map is a cluttered mess and any tech who works on the app should see that. All we get is red colored dots for more serious, not necessarily the most recent and pertinent things happening. This is only one of a few updates that have been shared. So to the developer, listen to your users who know what changes would make for a better experience.
Wrong area constantly posted
by FlowerBomb187 on 2021/01/19 08:33
I’ve commented in MANY of their posts they r posting the wrong area!!!! They post crime is happening right outside my place (stabbing a, shootings and stuff) and citizen says it’s happening right outside my place and miles away as well by saying it’s in a farther away neighborhood. It doesn’t seem like a big deal until I seen my neighbor send her 7yr old son outside to walk her dog right after a shooting happened and the police hadn’t found the suspect yet. I questioned her and she said the app said it happened in Woodlawn, which is no where near us so she let her child out thinking it was safe. I’ve even contacted citizen customer service to make aware and they told me to basically kick rocks and they are not bothering to fix anything. Just an FYI, my neighbor has been considering suing about it bc her child did end up caught around gunfire bc of the suspect and police fighting. Child is ok thankfully but the mother is livid. And citizen just doesn’t care 🤷🏼‍♀️
This New Update is Horrible
by ShannonLGilstad on 2021/04/06 12:48
I updated my app today and this new version did away with the mode where I could see news/incidents happening all over New York City (my city) and instead gave me “Citizen News,” showing me what’s going on around cities across the country. The truth is, I don’t care about other cities and it’s not why I downloaded this app. I care about what’s happening around my neighborhood and my city. It let’s me “follow” New York City, but instead of a videos page, all I get is a screen full of text telling me brief description. Citizen developers: you’d better give us the option of opting out of this national news and bringing back the NYC video screen of your incidents, or yours going to see people deleting the app. I’m now thinking about deleting the app because it doesn’t serve any purpose to me if it’s prioritizing other cities. Change it back!
Used to be great, but this newest shady tactic was the breaking point
by EcstaticEgg on 2019/05/08 06:36
I live in a major US city and used to use this app when I saw or heard activity nearby so I could get more info about what was happening while staying a healthy and safe distance away. I had it set to only track my location when I opened the app since that was when I needed it. Now when I try to open the app it shows me a fake alert about “four gunman” nearby and demands I change my settings to allow it to ALWAYS track my location even when the app is closed. It literally won’t let me use the app unless I do this. Well I won’t and I am uninstalling it and you shouldn’t install it in the first place. That is shady and a horrible tactless way to try and get me to give them my personal data. Given all the active shooter situations in the US in the past couple years, the fake alert is exploitative and low. Don’t use this app, don’t give them your data.
Coerces you into sharing precise location
by Yanofsky on 2021/04/19 00:56
Citizen is a great app to let you see what’s happening in your neighborhood, but I am always uncomfortable sharing my location data with it (or any app). I was delighted when Apple provided a way for me to use Citizen and only share my approximate location. The app however basically stops functioning if you limit location accuracy. Because of that lack of respect for my preferences, I’ve uninstalled it. Coercing me to change my preferences is not how you earn my trust, or make me feel safe. Update: After downloading again to see if things changed, I now see I’m confronted with dark patterns in the sign up flow that try to coerce you into buying their subscription product. Again, trying to trick users into mindlessly clicking the blue button is not how you build a community of trust, or create a customer base excited to support your business.
I love this app!
by Brook linn on 2019/01/04 21:09
Although it’s frightening to realize the level of crime occurring around the city, I love knowing what’s happening in real time. I’ve avoided a train route where a suspect was alleged to have run. Citizens app keeps me from failing into a state of being to comfortable with my telephone on the outside. I would definitely say it keeps me aware of my surroundings. Additionally, the local news has been using videos captured on the citizens app for their news reports because a citizen with citizens app will always be there before the news van. I especially like the ability to input various neighborhoods and areas to stay informed of my parents, husband and daughters areas as well.
Great idea, but frustrating app
by jvanber on 2021/03/18 03:30
As this app has become more robust, it’s become more frustrating. There is no way to set a geo-fence radius, which means you receive miscellaneous crime notifications from parts of the city not even remotely close to you. I probably get at least a dozen notices a day or more, and rarely does one occur in an area that I’m concerned about. Way too chatty. I don’t understand their attempt at following neighbors and inviting people. I don’t understand how that is useful and not creepy. Comments on incidents aren’t moderated, so that can get pretty junky depending on the incident. I don’t know, this app delivered the most notifications on my phone, but rarely were they necessary to me. I’m basically removing it because it’s completely annoying. It cries wolf far too often, which is sad since it could be very useful if it could be customized.
New update ruined a great app - bring back the old version
by Louie the goose on 2019/08/03 08:06
The new update is terrible. It really needs to be fixed. I used to use the app all the time and even livestream on occasion. Now I almost never use it after the recent update. The UI is horrible. Not user friendly at all. You can’t zoom out of a one mile radius of wherever you are... you have to manually scroll all over the map to see what is happening in the Bay Area. It takes forever to scroll all around the entire Bay Area outside the of the 1 mile circle. No point in even doing it... I want the old app version back where you can zoom out and look at the entire Bay Area and then zoom into one section or not zoom in. I don’t want to have to scroll all around the entire map and not be able to see the rest of the map. It needs to be fixed or I might as well delete the app. I know I’m not the only person.
Good app but...
by Busted24 on 2020/02/01 23:38
The app is honestly good, didn’t know how much stuff really happens in my relatively quiet neighborhood. My only complaint with the app is the amount of people who blame minorities for the any bad thing that happens on the app seriously. The alert could say “smoke in apartment” and in the comment section all you’ll see is people blaming it on black people Obama era laws. And also how we have a mayor who “loves black people” (they really use a more derogatory term for black people) and that’s why incidents are on the rise in New York City at least. I just wish the developers would take a harder stance against racist comments as it seems people are free to just call black people the N word and other minority groups derogatory terms and blame them all for any issue that’s happening in the city with no consequences at all.
Some “Update”
by Karen in Gotham on 2018/02/26 01:55
I really liked Citizen until last week’s update—you know, the one that promised it would play better with the battery. Shortly after the update installed, and despite light usage phone usage, the battery began to drain at an alarming rate. Checking battery usage, I learned that Citizen was the culprit, consuming , on average, ~70+% of my charge. The problem persisted despite logging out and was only resolved when I, reluctantly, deleted it. Your bad, Citizen. If it ain’t broke, don’t fix it. ETA: Meghan, you’re as good as your word. My iPhone battery performance is back to normal and the rating is being boosted accordingly. Thanks for being so responsive!
Heard good things but...
by FM_M on 2020/06/01 18:25
Two stars: one is added for benefit of the doubt. I’ve heard good things about this app, it looks well designed. All the reports about requiring constant location services is inconvenient; I read and understand the developer’s intent, but there’s enough pushback that it seems they should design to make that a more fluent option, not just keep pushing constantly. However, I cannot imagine why they need me to have an account. I can conceive of no above-board reason for this, for the service they provide. I also read complaints that the app sent communications to everyone in a user’s contact list, which is, honestly, a crappy practice, regardless of intentions. It’s never the right thing to do. Unfortunately, when you take these together, while it’s easy to dismiss each individually as a clueless developer, when you put them all together they paint a very solid picture of data mining 101: collect all the location information to have data to sell; collect a phone number to have a solid ID field that data brokers can use to connect your data trove with other data (thus making your data valuable); spread to as many other users as possible. I’m going to look elsewhere.
Hateful, Promotion of Violence & Racist Comments
by lala81792 on 2021/02/09 02:02
The app is good for letting you know what is going on in your area but sometimes is delayed. But the low rating is for the complete immoderation of comments. There are always people spewing nasty slurs, threats and even praising the death of people. It’s a bit much to swallow. I usually go to the comments for a little more detail about different incidents that occurred near me but instead just see a total Wild Wild West of inappropriateness such as hateful speech, spam, promotion of violence generally and towards certain demographics, bullying and harassment. I’ve countlessly considered deleting the app as a trip to the comments is extremely draining and sometimes so hurtful that I have now just began to ignore alerts from the app. I really hope you all fix this. Especially all the ill will and violence spewed on the app about homeless people. I suggest comments be turned off.
Has Issues
by mk92071 on 2020/11/16 22:04
Lack of alert customization is a problem. I don’t care about all crimes within a certain radius of my location, north and west of me is a bad area. I never go those directions. So a half mile northwest from me isn’t something that concerns me. Moving the area I’m notified for hasn’t really worked. I was almost able to set my location somewhere else when I turned my location off, but that caused other issues with the app, so that workaround wasn’t helpful. Also, I’d love to turn COVID alerts off. Could not possibly care for push notifications on that. These were still coming up when I set the app for only major alerts. I want crime info, not public health info. I get plenty of wall to wall coverage on that everywhere else or with a short google search when I want to check the numbers. Not push notifications, please.
“Always on” location setting change
by HaringJM on 2019/04/30 02:02
I’ve been using this app for the last year and a half and have loved having a better sense of what is going on in my neighborhood and the surrounding area. But the latest update has taken things from four stars to two. I’ve had small gripes with notification but overall my app experience had been good. Then this recent update required changing location settings from “while using” to “always on” in order to continue using the app. I NEVER let any apps have always on access to my location. Wether companies claim to keep that data confidential (and actually do) or not, in the age of data breaches, lack of data use transparency, and third parties having access to user data, it’s a no go. Will no longer use the app unless this is changed.
Needs more features.
by SoFels522 on 2019/07/20 19:40
I have not had a chance yet to use the app because it’s not available in my location. I got the app so that when I’m in the city I go to school in I can stay up to date on activities going on there and know what places to avoid. Therefore it would be nice if they had a search feature so that if it’s not available for your current location you can search up other locations you may be going to so you know where to avoid or what’s going on in that location. It’s a great concept for an app I just wish it wasn’t made to only notify you for what’s going on in your location. Or even setting a certain mile radius would be nice too because then maybe it would be available in a location say 20 miles away if not at your current location.
The concept has potential, but causes anxiety
by LN37739 on 2021/03/10 15:01
The app has potential to be very useful, but it is so basic in its use that it does more harm than good. It causes a lot of anxiety, especially people that already deal with anxiety without the app. It’s good to know what goes on around you, but a lot of the reports can be false or overstated, making it seem scarier than it is. I also wish there was a way to customize which notifications you receive. I only want to know about certain things, not every single reported case in my area. It’s constant all day long, so I had to turn the notifications off altogether. Debating deleting the app because it’s just not where it needs to be in regards to functionality.
Never Knew
by PhillyGirl 215 on 2021/05/04 21:23
This app right here a surly a snitch lol. It tells everything, well mostly. I get notifications as soon as I hear sirens....Helicopters... or Gunfire.. accidents 😢 it tells you the exact location... what’s going on... how many miles away of the incident. It shows you on a live satellite map exactly how far from your residence the incidence is as well as the address. I can even see if any family members that are linked in any city are near trouble. You can even hear actual police calls. I gave it 4 stars only because of the anxiety it’s caused me, I didn’t know so much was going on in my neighborhood. I guess looks are deceiving. This app will definitely let you know what’s going on.
Terrible screening of comments/too much politics
by lightyearhour on 2021/01/06 17:50
My non-racist comments were removed but someone else can say the n word with asterisks and get away with it. Also, there’s so much crime in Brownsville, NY that I can tell the app decided to block a lot of the calls from that area from making it on the app, to make it seem like it’s not that bad. Too many people being racist to blacks and I can tell the app is trying to avoid being banned again from the App Store, ESPECIALLY because people are afraid to get BLM’d following summer’s events but at the cost of helicopter-like moderation. I say don’t let people comment at all if you really want to moderate content. If you don’t want people making racist comments, don’t let ANYONE make comments. And don’t block calls from making it to the app. You could be saving someone’s life by not screening calls out.
They can still save their app
by Fddggjfdfgddg on 2017/11/18 21:25
First, I used to be able to see what was going on in my neighborhood - now I’m told to look at the crime gossip outside my area without any focus on events close to my location. Second, I used to be able to look up old reports (at least it’d be nice to see the headline?), but they’ve censored the history. No reason to censor it. Finally, the recent feed fights over what’s popular and what’s actually local - so I end up getting updates i’m not looking for as i scroll through the feed. It’s becoming a small mess. Will update stars if they can make it work right.
Blocked
by MBMJangels on 2020/12/30 23:28
I am very disappointed in this site. If you voice your opinion that citizen does not agree with they block you. People can make racist comments against whites, Italians and other nationalities and their comments stay on. People can make jokes about armed robberies and shootings and their comments stay on. I state a comment about where are our community leaders our mayor our DA about all the crime on crime shootings. Where is BLM where are the clergy. The people getting shot are someone’s child. I don’t see one protest. Nothing! But when a cop god for bid does something it’s all over the news. There are press releases. I’ve lived in south Philly for 62 years. Our city is a disgrace!!! Everyone has to be political correct. How about all the lives that are effected by these shootings robberies killings. Innocent people can get killed. Don’t those lives matter. It’s sickening!!
More and more broken with every “update”
by Dude0u812 on 2020/10/05 04:36
When first released, “Citizen” used to work well regardless of your choice of GPS security. You could safely use the app without being at risk of your location being vulnerable. This is important for anyone who really looks into it, “The Social Dilemma” movie touches on aspects of this. However, ironically Citizen decided to make their app more and more unusable over the years unless you gave them your location. Pretty obvious their business plan is to sell user precise location and what you look at off to advertisers and who know where else. The most recent “update” permanently broke the application unless you give location. And not just your general GPS but they require PRECISE location down to a few feet. Must be good money in that data for them to go to this extreme. So basically the app is worthless unless you pay with your intimate privacy. How ironic for an application claiming to care about your safety to actually require you to put yourself at greater risk in order to be able to use it. I’d actually pay some-time $5 to have functionality of this app while at the same time be allowed to use it without being stalked. How about it, Citizen- got any integrity?
Useful
by Aryinnette on 2018/01/05 22:39
Citizen is useful to have in order to be informed. At times i am home and i hear the sirens going outside and i really don’t have to wonder what is going on in the neighborhood because it comes up. Citizen is also practical to know what streets are more dangerous or what crimes are taking place in your area. Also they can be ahead of the news since the members of citizens record whats going on at the scene you get a closer view. My only complaint is that when i open the app when i am outside my home it doesn’t work, but that might not be Citizen’s direct fault but that of my internet connection. I have told others about it... it is a great app to download. And its free!
This would work
by gemk12 on 2019/04/23 03:36
How about having an option to play video or go live video since many users like to record an incident just to get viewers. Aside from that I’m thankful for this app. I’m more aware of what’s happening around me than before. It’s great knowing that I can be notified if I’m in a dangerous area but I think having that option would be great that way we wouldn’t have unnecessary recordings of someone’s apartment or their pets thats nowhere near the main incident. If its live or a recording we get the option before doing so. Thanks Citizen hopefully this can be added in a future update. thanks.
Citizen app seems to be all about covid-19
by Skylark Poems on 2020/09/17 02:17
I tried to block the covid 19 reporting as allowed, since it is totally uninteresting to me. I am only interested in incidents in my area. Tonight people were reporting gunshots in the neighborhood, and since we reported it to the police, and their response was fireworks, and several other neighbors posted on the app about the situation. So I tried to post a comment relating police comments without any emotional content at all, and the app blocked me three times and told me to read the guidelines, which I did, and my comment contained none of the criteria listed. The long and short of it I deleted the app for the second time. Never again. I’m in the middle of something important and I receive their chirp. Most of the time it is about Covid increasing or decreasing, sometimes both within a couple of hours. Bye
Pile of Nopes
by penandpaperpanda on 2019/07/22 08:10
I downloaded this app after watching a typical middle of the street South Philly battle of words at 2am, and also just for the entertainment of the crazier headlines. but like soooooo many other people on here i wasn’t about to give them “always on” location data, especially when I haven’t even used the app yet. scrolling through most of the reviews the update to this didn’t apparently change the quality of the app and just reduced the quality of the service, and their bland copy and paste response as to why is just an insult. give people the option and just make an app that works correctly regardless of the settings. I didn’t even want to waste my time reviewing this but I really want to pile on the low star reviews to hopefully make them change it back so I could actually eh to see if I even like this app
Who designed this?!
by LoveJamieO on 2020/09/15 06:54
This app would be incredibly useful, IF YOU COULD ACTUALLY SEE THE MAP! There is so much space taken up above the bottom navigation bar for no reason that you CAN’T minimize. It’s also just two buttons that are ALREADY in the visible navigation bar below, and then unnecessary text that only shows a title and needs to be expanded to see - even though if we want to see that THERE IS A BUTTON FOR IT IN THE VISIBLE NAVIGATION BAR BELOW!! Get rid of the stupid garbage that takes up half the screen making navigating the map impossibly infuriating!!!! Not to mention if you try to go to your account to see if there are settings you can adjust, it literally just opens a single page telling you to email app developer. EMAIL APP DEVELOPER WHEN YOU CLICK ON ACCOUNT SETTINGS
Needs Moderation and Notification Customization
by meechdeemyuke on 2021/04/07 16:30
You can’t choose what kind of notifications you get, so even when there’s nothing going on you’ll get a “See what’s going on in your area!” banner. As someone who only wanted this for emergency notifications, it made me uninstall the app. The sheer amount of racist and sexist comments on many of these incidents is very off-putting. You’ll see stuff like “everyone is thinking it but no one will say it” or “let me guess, a black guy” plenty of stuff like that. This app can be cool and helpful for some, but if you live a major city you’ll be flooded with 1. Overall useless notifications (I disabled them at first but that defeats the purpose) or 2. A bunch of racist and sexist comments when you’re just trying to get more info.
Love love love this app
by Mary*Ku on 2018/01/09 04:42
Sure, it’s helped me be more aware that it’s a dumb idea to walk around SF, iPhone in hand (put that away!) and let me know what that peculiar odor was a couple of weeks ago. But I *love* Citizen for its delightful random surprises, like the time the guys were fighting at Macy’s, flinging scarves at each other, or when the woman was dancing in the street holding a hot dog. It let me know the time the man at a nearby BART station tried to assault people using a sandwich as his weapon and informed me when he returned later that day, tossing Skittles. You can’t make this stuff up, but you CAN video it.
Insane level of fear mongering!!
by cirem2007 on 2021/04/05 22:38
While it is likely useful in a real emergency (e.g. wildfire updates - the only reason I keep it on my phone), for the most part all it does it hyper-sensitize people into a state of abject fear by over emphasizing the incidence of crime. After a few days of notifications you might feel disinclined to every leave your house again!! This kind of app is anti-social and a detriment to society in that it makes people fearful when the fact is that serious crime has mostly decreased over the last decade or two. Fearful people are more easily manipulated by evil leaders! The predecessor of this app (called Vigilante) was actually removed from the app store because it whipped people up into such a state of panic and encouraged people to take matters into their own hands. This is basically the same app.
Mediocre Mods
by Mclovindee on 2020/08/17 01:46
This app has extremely mediocre mods on an otherwise excellent app. The comment sections are often rampant with racist remarks, and when users reply with a combative statement towards otherwise racist users, the reply is removed whereas the initial comment is left untouched. Whoever is monitoring comment sections, do better and crack down on the racist comments and bigotry already. It’s sickening when a crime or accident takes place the comment section is calling for the removal of People of color and blaming their existence on every crime. The anonymous feature allows for these racist bigots to run rampant and spread their hate without actually caring about the initial alert. Either do away with the comment section or monitor it better, these bigots need to be put in their place already.
Still crashes at startup. Still waiting for an update that works with the iPhone 5!
by Seriously Needs Update on 2017/11/22 15:26
(Update 11/22) The newest Citizen update now works with older iPhones, however I find that the app does not report all incidents in my surrounding area. There could be a fire or police activity and it won't show up on the app. Also, Citizen developers, if there's a way to archive past incidents on the map, that would be great. It would be really nice to see the activity in a given area over a 6- to 12-month period. (Update 11/21) Finally. Newest update of Citizen now works on older iPhones. Looking forward to using this app again! Bumping the rating back up from 1-⭐️.
Helicopter Feature? Thanks for tipping off to criminals.
by KayEssKay on 2021/03/21 22:56
It occurs to me that if I were a criminal, I would download the Citizen app so that I could have the ability to see if helicopters were deployed looking for me after my crime... I could then use that information to move away from them. Seriously, there are lots of nosybodies in their living rooms saying “I wonder is that a helicopter I’m hearing?” If you’re asking this question, then the answer is yes. Why does anybody need a picture on a map? The publishing of helicopter location can interfere with an active police pursuit. Citizen, you should consider removing that feature. It has little to no benefit for people not directly involved in the incident & pursuit.
Meh
by bluemilkrun on 2020/10/16 19:11
I had to delete this. I wanted notifications about what was going on around me, and I thought that this was the point of the app, but I started getting tabloid-type news headlines about things that didn’t have anything to do with safety or my area, and there’s apparently no way to customize what kind of notifications you get. I’m sure that they just want to be able to show their investors some nice engagement metrics, but this seems like an annoying way to go about it. This app had real potential, but it looks like it’s on track to become yet another dopamine machine social network that just competes for our attention using cheap tricks so that they can monetize us or sell out to someone else who wants to.
Incredibly Racist App
by DHorn606 on 2020/08/06 21:32
This app is filled with hate speech all over the place, and needs to be dismantled. Please either remove or get rid of the comments associated with protests on your app. Your app labels Black Lives Matter protests happening in NYC as "incidents." They are not “incidents”, they are citizens exercising their right to free speech and demonstration. Have you looked or even read the comments posted on these? Seems like when you report “report” a comment nothing happens and it just comes back. They are hateful and racist and they should be taken down immediately. The people that are commenting are not citizens with the intention to keep other citizens safe. Is there even a need to allow a commenting feature at all on your app? I see no point giving people the ability to comment on these types of situations.
Location always on.
by AssetDiva on 2019/05/17 22:01
I installed this app and then read the reviews when something didn’t seem right to me. The reviews the reviews about the demands that location and other assorted settings must always be on, confirmed it was a serious issue. Thank you to those who spoke out. Last we need is another battery drain or a phone that wakes you with a blaring sound for minor, non emergency activities. What caught my attention is that the company’s response on the “location always on” issue so far promises to keep all our data collected safe, but gave no demonstration of how they could be trusted to manage this data. An acceptable response would address where in the Users agreement we can find that assurance of privacy and that the contract can not be altered relative to privacy. The level of actions you will take to protect that data or respond to a breach could also be provided. Saying we only hold that data for a limited time still does not address privacy concerns or the battery drain issue. Give acceptable responses and the rating will rise. As many have said in their reviews, there are several situations where the software could be useful for monitoring your safety.
Too many notifications
by Grizzedit on 2021/05/01 05:20
This app used to be good. They’d send you a notification when something big was going down but let little stuff slide. Then I started getting an alert every time there was a fender bender. Then I’d start getting alerts for LIVE VIDEO-CAR CRASH WiTH INJURIES. Like it helps anyone in the neighborhood to see live video of one of their neighbors injured or possibly dying. It’s disgusting at this point how they just want clicks. To top it all off, I just got a loud alarm alert for a live video for BURNT FOOD. I’m not kidding, I actually got an alert to tell me firefighters showed up to an apartment building because someone burnt their dinner. I’m deleting this garbage fear mongering app after I post this. It’s really sad because this app could have actually been a useful tool.
Want the police to track you? Install citizen!
by Jonesyrules on 2020/10/10 00:48
UPDATE: citizen has now added audio clips of 911 dispatch. These audio clips can CONTAIN THE NAMES AND LOCATIONS OF VICTIMS! So if something terrible happens to you, be ready for your personal information to be released to every clown with a smart phone! This app should be pulled. What a disgrace. This app is a tool to promote and spread radical right-wing ideology and track your location on behalf of the police department. Thoughtful comments on over-policing are removed, but when snarky, critical, unhelpful comments about protestors are reported, they magically get six upvotes. It’s true, try it! Also, I’d be VERY wary about sharing your location on this app. Given its clear right wing bias and its close ties to the police department, your user data and location data is VERY liable to be shared with the police by this app. Given the app’s clear algorithmic bias for radical right wing ideology, its inherent mission to spread police propaganda, and the level of data it seeks to acquire from you (they want your location data AND access to your camera and microphone), you should be very, VERY afraid of installing what is essentially a tracking app for the police on your phone.
CENSORSHIP
by MayorLightfoot on 2020/08/29 15:16
This application is pretty useful for staying up to date on current happenings within the city. While sometimes they may be a false report, on the whole, it is pretty reliable. My major issue with this application is the fact that it is constantly censoring people for seemingly no reason. While some comments may be slightly inflammatory, spark debate, or show peoples personal opinion, it is still not right that the app is continually and constantly censoring its users. They very obviously are denying people the right to have diversity of thought. I have had the comment “read a book” removed and was subsequently banned from commenting any further, just because the person was upset by my comment. VERY disappointed with the suppression of debate and differing opinion.
Rating Trends
192,244,149,183,156,202,182,190,196,172,197,229,262,195,164,191,191,191,175,239,201,172,197,191,180,178,204,186,138,139,139,155,186,167,186,184,193,192,184,181,203,196,230,198,198,168,159,162,185,310,293,291,210,203,276,293,238,246,252,281,243,211,295,238,178,233,184,287,0,355,315,204,214,223,180,242,256,212,189,257,217,196,216,213,165,207,232,187,194,275
All Versions
5.0
164,255 total
 5
142,320
 4
12,870
 3
4,494
 2
1,391
 1
3,180
Current Version (0.1039.0)
5.0
164,148 total
 5
142,249
 4
12,865
 3
4,489
 2
1,389
 1
3,156
Version History
More...