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Run your business from anywhere with the squarespace commerce App. Now you can add and edit products, fulfill orders, manage product inventory, resolve customer issues, and sell in person from your iPhone or iPad — all within an intuitive, beautiful interface. • Sell in person. The new Point of Sale solution within the app pairs directly to a Square mobile card reader so you can sell anywhere. • Add and edit products. Add new physical or service products to your online store. Upload images, create variants, set starting stock, and more. • Fulfill orders with ease. The integrated barcode scanner lets you fulfill orders without having to enter a single number. Scan a shipping label, notify your customer, and update your inventory, all with a simple touch. • Resolve customer issues from anywhere. View a customer’s account, access their order details, send confirmations, or even a custom message. • Take inventory. Whether you sell an item online or in person, the app automatically updates inventory levels, so you always know you have enough supply to meet demand. • Manage discounts. Access, edit, and create discounts directly from your device. See how many times each discount has been used and which ones are active, scheduled, or expired, all in one view. ** squarespace commerce requires a paid Squarespace account. ** To contact Customer Care, visit support.squarespace.com
Slow
by  on 2020/09/21 16:42
Can’t search for places orders on the site or mobile right now. Got to get this fixed!
Doesn’t Do What It’s Supposed To
by veryupsetuserandy on 2020/09/21 16:08
The app doesn’t work at all. Like, think of something you would expect this app to do: It can’t do that. The app cannot update your inventory. It can not fulfill orders. It cannot sort orders. It cannot search inventory. It cannot refund orders. It basically serves as a slower alternative to checking your email inbox to see if you have any outstanding orders and see what items those orders might be, but I cannot upload photos from my phone to listings, add listings, update the quantities of listings, update sale information on listings, check out customers, link my Square reader to sell in person, mark orders as fulfilled, etc etc etc etc. Any time you click any button in this app it freezes, then after a lengthy pause tells you “Something has gone wrong. Try again or contact support”. App is completely and utterly useless. I hate working with Squarespace so much. I wish I had chosen to run my store on Shopify instead.
Picture Does Not Match Description
by qiana7676 on 2020/09/06 04:12
Hello, Not sure what is going on with this app, but I just downloaded it today and notice that the pictures in the app do not reflect the description of the picture. For example, my Feline Eyewear comes in several different colors on my website however the same picture is duplicated on all of them. I tend to checkout by the picture vs the description because it is faster for me. Please fix.
Convenient but not Efficient to max capability
by M ofTerraAndTwine on 2020/08/28 15:50
It’s convenient to have access to order, billing, inventory but the features of the app are lacking. I only just dl’d it so my feedback is minimal but as of now I would really like to see the inventory section be updated to reflect a separation of inventory from different “shop” pages on the website. For example I have a retail shop and a pw protected private shop for wholesale. But this app consolidates ALL the items into one which is a mishap just waiting to happen
No Shop Menu
by sarah0515 on 2020/08/23 02:33
There is no where for me to add menus/categories under “shop” it only has “shop” and then you add your products there but I need categories I sell many different items and I haven’t found the option of which category I want to put it in. Also I can’t add variants to my products. I will update the review once I can get it to work
Updated review
by atb9952 on 2020/08/17 01:55
On prior version I believe you could edit price of items with variants in aggregate rather than individually. I actually see why you want to update them individually. My two star review has been updated to 4 star because I got a response promptly from developer and the app fits most of my commerce needs. Would like to be able make font and size changes to the commerce page (for categories) as it is so small on phone but overall I'm impressed.
Won’t Allow Uploads Of New Product
by Sasha A. S. on 2020/08/04 20:22
Last update completely ruined this app. Disappointed I can’t upload new products(physical or services), unless I’m on a computer.
Complete Dissapointment
by Mike6545 on 2020/07/30 07:26
First, it lacks any options. I have forms set up on products because I need to collect info. It works on the website but not on the app. Why?? So I need to use old school paper applications when selling in person which defeats the purpose of moving to this platform. Second, only site admins can sell. What a dumb security flaw. I need people all over the city selling at events and the only way to do that is to give them all FULL access to my website??? Not even “store managers” are allowed to sell products. Absolutely ridiculous. Thoroughly dissapointing and I feel misleading. I felt confident this was the right platform until mid-building it and at a point of no return I started realizing all of the limitations and obvious features missing or underdeveloped.
Just ok
by MayaPapaya94 on 2020/06/29 23:12
I’m not quite sure what’s going on with the app nowadays, but there are many problems that I’ve spotted. The app won’t display many of the pics of my products, or displays old pics that I’ve previously deleted which leaves me confused. However updating the information regarding my products is working better than ever. With that said it’s hard to keep track of which products are which because of the lack of being able to see the picture of the products. I’ve also posted new products on my website but the photos won’t display. This is definitely the most frustrated I’ve been with the app thus far. Hope the issue gets fixed soon. .... I updated the app and I’m still having the same issue. Recent update fixed the issue! Thank you!!!
Issue with Inventory pictures
by CHarris082308 on 2020/06/14 12:58
I like being able to use the app for a lot of actions, but there is an issue with the Inventory where all my items either have all the same picture, or missing picture, by category. For instance, I have many different types and scents of Goat Milk Soaps that are listed separately, but ALL of their pictures are of a particular one even though the listing itself has the correct images
Very slow!
by GorgeousGelato on 2020/06/13 02:32
1) On my iPad Air this app is terribly slow. I don’t know if it needs the latest possible model, but I’ve never seen something so slow. 2) It doesn’t sound when receiving an order. I can see your software engineers never worked in a shop that uses this app (or at least made a simulation).
Commerce issues
by dodge mccoy on 2020/06/08 14:52
What’s up with the commerce app and page of the website?? it’s not allowing me to save any of the changes I make to a product it just crashes.
Helpful, but needs work
by MissLoxie on 2020/05/31 00:29
I like to use the app because of the inventory update connected to my website, and I can use Square, however, it would be nice to be able to add a customer when checking out and also use my scanner. Please consider those 2 updates.
An app so bad I have to move my website
by SKTCeramics on 2020/05/29 02:00
*edit* I reached out to customer service and the response was told that the app does not do what it is supposed to at the moment, but my feedback will help in future versions. I cannot spend time waiting for future versions and will have to move my business elsewhere. This app continuously crashed mid checkout, took forever to load items. After wrestling with it for a week my only option is to make a new website on a different site because web and retail inventory integration is crucial to my shop at the moment. I’ve had a squarespace site for years but this is unacceptable and will not work for my business. It should have never left the beta phase.
Trash
by DeeLashee93 on 2020/05/20 06:16
I got this app because the Squarespace app told me to download it in order to edit my page, but it doesn’t edit. When I try to edit it tells me to go back to the Squarespace app which sends me BACK to this app. Both apps are trash. I’m thinking of cancelling my whole account.
Absolutely Useless
by shelbysparkling on 2020/05/08 19:46
This app is so much more frustrating than I ever imagined an app could be. No more than two button clicks and the whole thing crashes. Changes won’t save, the app is frozen more often than not. And infuriating waste of time.
Customer info?
by Broncolove on 2020/05/01 05:58
Would be nice to capture customer information at time of sale.
Bad update
by dzen_lu on 2020/04/27 20:40
The app was working pretty well for me before last update. It’s “live” but isn’t updating or saving my changes. This has caused me several problems and a lot of time wasted doing the same thing over and over. PLUS I’ve had several products just disappear! For me that means reuploading 50 pics or so per product. I love the website but I don’t always have my laptop to work on it. The app was so convenient til it wasn’t. Please fix the issues and give back a save button!
Not happy with the update
by aswechoke on 2020/04/26 07:14
Whenever I get an alert that I’ve had a sale and I tap it, the app just sits there and loads, never bringing up the invoice page. It’s just blank with the wheel loading icon in the center. I have to force quit and sometimes the app will load after that. Very frustrating and this did not happen before the update. I will change my rating when this gets fixed.
New update has issues
by kelley530 on 2020/04/24 16:44
I use this app everyday to help run my business, but it’s partially useless now since this update. There’s no save button when you edit products, am I missing something? I often have to update my stock and prices and it allows you to do so but it Doesn’t let you save once you changed quantities, price, ect.. this can’t be right.
iPad is a great addition BUT
by AppLove101 on 2020/04/15 01:16
The scanner stopped working now. Can’t scan tracking numbers. I have to manually enter them now.
Inventory / shipment
by Shayan Sadrolashrafi on 2020/04/13 00:11
So we have few beauty brands and we are struggling in warehouse, love the platform but the apps are not that great! So when I process the orders goes from pending to fulfilled But the problem is I need to manually type every order number in order to pull it up and see what the order is and the pack it when we have massive orders this way keeps us so behind.. what if we could just scan the barcode of the label that we printed in the search section and it would pull it up? This is supper simple and fast for us, just scan the labels that we have printed from Shippo that is connected to Squarespace and it would pull up the order. Another issue is the inventory why there is not a scan future/mobile/scan gun and barcode generator? Instead of manually entering? Why it does not get connected to Ariba? Please add these feature it helps a lot! ❤️
Please upgrade for universal iOS compatibility
by stevesteele.com on 2020/03/17 22:16
I’d prefer to handle inventory on a larger iPad screen.
Wish there was iPad support.
by polysculpture on 2020/03/07 07:33
Rest of the app works great on my phone.
Square fees along with commerce app
by BearRootBitters on 2020/03/02 21:24
I like the integration and want to sell everything on one platform but square charges 2.6% + 10c which is fine because I just add that on to the cost for the customer if they want to use their card. I can do this in the square app but if I use this app then I can’t change the “taxes” or “fees” without it changing my website cost. I don’t have any fees on my website so it wouldn’t be fair to charge my online customers the square fee. It would be nice if they could separate Point Of Sale taxes or fees from my website. Right now, unfortunately I will have to use the square app separate from my website which means more management on my inventory but in the long run, saves me a lot of money.
App Won’t Open
by FrankieTheKid7 on 2020/02/23 15:07
I’ve had this app for maybe 2 years and it just started acting up, when I click on the app it won’t open it’ll just show the app logo and close out. It has been doing this for months now
No landscape orientation???
by lemmuhnairb on 2020/02/15 00:37
Is this app only functional in portrait orientation?
Inventory management.
by packaged and shipped wet on 2020/01/20 14:56
Overall Squarespace is ok.. however, not being able to add products on the go is tedious and ridiculous. You have to manually add carbon products in order to control your inventory from a computer. I’d like to take a photo, and be able to upload it as part of my inventory instantaneously.. other websites offer this functionality at a much cheaper hosting rate..
This app is simply pointless
by Daisy Carlene on 2019/12/22 07:22
I see from a former review 2 YEARS ago that an inventory editing option had been “submitted” but clearly that didn’t happen, The fact that you guys have grown so big in the past couple of years and still haven’t corrected this HUGE flaw of not being able to properly edit inventory is baffling. Please just listen to your customer user base and add this feature. This app’s reviews would drastically change for the better if you simply updated the app.
Whats the point of this? Cant add poducts smh
by irritatedbusinesowner on 2019/12/20 08:07
I just dont get ehy Squarespace would release an at that has little to no functionality at all. An app that focuses on inventory mgmt should have the ability to add products. But it doesnt. Whoever released this, and whatever team worked on this, needs to be let go.
Working now!
by taylorleepaints on 2019/12/10 03:53
Had some issues but the developer was very responsive and advised me on how to fix. Thank you!
Very Frustrating
by Teetee585 on 2019/11/29 20:08
Today I was trying to add new products to my website for my Black Friday sale which is huge for me and I am unable to add inventory. Before I was able to add products on my phone now it’s telling me that I have to have a laptop to add products. This is extremely frustrating and there isn’t a customer service number. I’m very upset and really regret using Squarespace for my business.
Horrible
by Harry Hermonie on 2019/11/29 19:55
Slow. Crashes constantly. Glitchy when it is working. Doesn’t update even after refreshing. Another FLAWD squarespace product.
App crashes now and doesn’t work on current IOS.
by Nate4surf on 2019/11/29 15:33
Was a useful app until either they did an update of their version doesn’t work with current IOS13. Opens and crashes immediately. Already deleted and reinstalled.
Please put everything in one app!
by J.Milonuiz on 2019/11/27 01:20
It’s super annoying and inconvenient as a small business owner to have to use three different apps to manage an online store. Why can’t you add inventory through the app? Please fix this! Surely, if Wordpress, and Shopify can do it Squarespace can???!! 🤷‍♀️
Need to be able to add product
by Princess Aalliyah on 2019/11/25 12:35
I would love it so much more if I could add products from the app especially since that ability was taken from the mobile site. Also when I updated the ability to make promo codes was no longer available. Please fix ASAP.
I hope this changes
by Danisbailey on 2019/11/24 16:24
Will not let me upload inventory online or on this app when using my cell phone
You HAVE to have it but...
by Jmytravel on 2019/11/21 04:36
No iPad version. Should be WAY more functional. Please take notes from other similar apps
Cant add inventory otherwise easy to use
by Jree123456 on 2019/11/18 14:21
I’ve been really frustrated with this app. If I want to add new inventory there’s no way to do so in the app. If I go to my squarespace app it directs you back to the commerce app to edit inventory. I don’t want to have to rely on a desktop to add inventory when most of the time I’m using my phone or tablet. I’ve tried using the desktop website on my phone and that’s a mess too. Please update this feature!
Cannot edit items in app
by Lizd1991 on 2019/11/15 16:37
The app won’t let you edit the name of a product. I typo’d on the name of a product and just want to fix it and apparently I have to track down a desktop computer to do so. Tried to use the squarespace website design app to make changes and it redirects me to the commerce app. Tried to use the web browser on my phone and it redirects me to the app. Tried to use the commerce app to just add another variant thinking if I add a new one I will have the ability to enter the name of the product but you can’t add variants through the app unless I’m missing something. It’s a small issue that is causing me a lot of frustration because other aspects of the app function well. But the whole point of the app is for ease of use on mobile devises so the requirement of using a computer for SOME things and the app for others makes using the app annoying—you can’t actually rely on the app so what’s the point of having it?
Upset
by not pleased sm on 2019/11/15 07:44
All these updates are making it hard for consumers that pay every month.
New App, New Issues
by CCTV Guru on 2019/11/07 20:19
Because SquareSpace apps were t aggravating enough, here’s a new one to make your life even more difficult! What to know the quantity of what someone has ordered? No worries, you HAVE TO print the order out because the app will make it look like your customer only ordered one item. Yay. Beat me senseless.
Can’t edit Page Settings
by Pastry Chef in NC on 2019/10/31 12:58
You completely left out the ability to access anything to do with Page Setting for the online store. I need to edit my “categories” for my items in my online store and there’s nothing in the Commerce app that will allow me to do so. I had no idea that it would be so difficult or nearly impossible to edit or delete categories. For some unknown reason whenever I try open Page Settings from my Mac, iPhone or IPad from my Squarespace website page...the dialog boxes that come up are blank. I can see “General”, “SEO”, “Advanced”, etc on the left side of the dialog box....but the right side dialogue box is blank so I can’t even see/change anything. Please help!!!
Not really sure the point of this app
by blinkchick182 on 2019/10/27 21:03
Not really sure what the point of this app is if you can’t actually add new products from it. You still have to use a computer to actually add anything to your shop. Literally the only reason why I need to have this app on my phone and it doesn’t have that function....
Ok, but crucial scanning issues
by Mrs Murderface on 2019/09/02 17:26
Helpful for keeping track of my orders but I print many shipping labels at a time and the barcode scanner is so unreliable. No time saved when I have to punch in 10 usps tracking numbers manually at a time. It used to work great- as of recently it’s so hit or miss that I don’t know why I bother.
So far so good!
by marleygirrlll on 2019/08/03 16:25
Just started using the app but so far so good. I would like to see the sound of notifications changed to something different like a cash register sound so I can tell when I’ve received an order.
Help a small business owner out?
by azachava on 2019/08/01 14:47
This app is fine, but it could easily be made amazing. As a small business owner who does ceramics I will often just have my iPad open for shipping day rather than risking the health of my laptop and this app is only compatible with phones so it’s blurry on the big screen. It would also be amazing if I could add products on my phone! Just snap a pic fill out the price and post to my site. Please, please, please, if you say your for small business owners then put a little work into this app. I have had it for 3 years now and it has barely changed.
I’m disappointed
by MissPrisB on 2019/07/31 19:07
I’m disappointed b/c I’d love to be able to add inventory to my website from here but cannot. Also, I find it’s somewhat annoying that you all have 3 different apps. I had the Squarespace app but to add inventory wasn’t an option nor was adjusting any inventory or doing promo codes. I had to download the Squarespace Commerce app. Only to find out adding inventory is still not an option. It’d be beyond convenient to be able to run my website from 1 Squarespace App as opposed to having to jump back + forth between them. Squarespace I love you + your platform + your website build out has gotten a ton more useful over the years but what gives in the app dept? These apps have so much potential!! In today’s day + age it’s not always conventional to be at your computer. I’d like to believe you all have developers working on this. Please let us know when these options become available.
Not functional
by psychicsister on 2019/07/04 22:07
My staff works with iPads. To not be able to list products via iPad renders this app useless for our team and creates a big hassle using a laptop workaround.
Uploading
by BammRoc on 2019/07/04 12:04
The app is a good tool to manage and trade sales. But when it comes to adding or editing a product the app lacks. I’m rarely able to upload from cpu and would like to be able to upload on the go. I’ve created product placeholders to add pics for products from my phone but once I try to add the variations (color/size) there’s no option. Can we get this added within a future update?
Sooooo slow
by scott al on 2019/06/12 03:58
The app is useful, however it takes forever to load and then seems to get stuck. A lot of potential, but the lag time is frustrating
Please add an “add products” section
by candacecunard on 2019/06/11 05:22
I enjoy Squarespace all around and love how my site has turned out. I run most of my business from my phone and create on the go. I would like to be able to update my online store from my phone. I have all the photos of my products in my camera roll and I have to send my photos to my computer just to create a new product.
Can’t add inventory
by DoughnutLover on 2019/06/07 04:24
Downloaded the app to be able to monitor and add inventory to my online business whenever/wherever. It’s great for having constant updates on current inventory but can’t add new products. Very annoying.
Freezes when adding photos
by DragonBones on 2019/05/12 10:55
I’ve tried multiple times to add a photo from my library to inventory photos. Each time the app locked up. Looking forward to the fix!😃
Limited app
by cosmicel on 2019/05/01 20:45
Designed for phones, not tablets, so there’s not a full screen. And it has limited editing options. You can’t even edit the main product descriptions, I have to get on my Mac to do that. This app is nowhere as nice as their main or analytics apps.
Can’t Upload Products from iPad
by Mr Whitekeys and Buddy on 2019/05/01 17:54
I downloaded the New Squarespace app so I can manage the THREE websites I have with Squarespace. I wanted to add a product and got a message to use the App for Commerce, so I downloaded it, too. Then, lol and behold, I get a message that I have to use a PC/laptop to do that. So, couldn’t you just have let me know that before I downloaded all the apps? That’s pretty lame in my book. And I want to be able to add products from an iPad. Requiring a customer to have a certain hardware and platform to perform basic functions in the app is not acceptable, particularly with the amount of money that I spend with Squarespace. If you need someone to do beta testing in this feature, please let me know. I would be happy to help.
Why no iPad support?
by BillyParagon on 2019/04/24 12:12
The other Squarespace apps are great on ipad. This (important) part of that suite is somehow overlooked or forgotten when it comes to the tablet experience. It will still display, but in that tiny phone crop in the middle of a black screeen and can only be held vertically. So switching from using a tablet keyboard in the other apps to this one isn’t ergonomic. You have to detach you keyboard and hold it upright. It’s just upsetting since the other apps are so good.
Trash
by Ambergerrr on 2019/04/01 21:11
If I can’t add new items with this app what’s the point?
Doesn’t make any sense
by Lawnmower man on 2019/03/11 01:09
How do I add product to my inventory using the Commence app? This doesn’t make any sense if I can only edit existing goods, and not being able to add to existing inventory.
Seems silly
by Renbotwo on 2019/02/26 08:26
It can do all it can do. But not add new items... so now here I am, my computer broke, so i think oh great, I can just use my phone! Nope. You can edit existing stuff, why not add a new item.... please update so I can add new stuff to my shop so I can afford a new computer so that I don't have to use this half baked app.
Useless to me in current state
by Valkoor Drake on 2019/02/20 06:38
So I can delete products but I can’t add products, I feel like that should be a thing.
Why Bother?
by Molly81576 on 2019/02/19 04:09
Why do I need 3 separate apps? Why aren’t your apps more functional? I’m trying to remove subscriptions from several products and I can’t do that on the Commerce app and your mobile website solution is something my son’s 7th grade STEM class could do better at. You guys are supposed to be the Pros here.
Just like the company
by artbyjes on 2019/01/14 21:49
It may be convenient — but it doesn’t work very well.
Updating Lag Time
by AMH2007 on 2019/01/03 19:05
The app is a necessity if you have an online store, but it takes way way too long to load new orders coming in or opening/searching for an order. I feel like I could be so much more productive if this app was quicker! Looking forward to any new updates to help this issue
No push notifications
by Saladeem on 2018/12/27 05:15
I love the simplicity of the app but without push notifications I have to constantly check the app to see if an order was placed or not. When I go into my settings on my iPhone, the Squarespace Commerce App is not listed under notifications but instead in the bottom list of apps that doesn’t allow me to choose whether to turn on or off push notifications for each app. Online there is no answer to fix this because the instructions say that it is inside the notifications tab, which it is not.
Needs Improvement to Support iPad & Split Screen
by pmajerle on 2018/12/01 13:03
I love hosting my web site on Squarespace and like having this App to manage the store side of our site. Please update your app to support the iPad in Horizontal orientation and to allow the App to be used in Split Screen mode. I want to be able to use your app side by side with QuickBooks.
Can’t log in
by lumpy space alex on 2018/11/10 01:00
I can’t even log in. Freezes immediately once I opened it...
Useful
by addierawr on 2018/11/07 21:42
Having a store online the app is needed. Which there were more options like the dashboard though. I moved over from Etsy so this is a huge jump. Love everything expect the ability to do exactly what I can do from my desktop.
i need this app to be ipad compatible
by Art Jenkins on 2018/10/27 08:04
i use my ipad as a laptop and all the square space apps work great except this one please fix
Inventory down hill
by Wazydont on 2018/10/22 02:21
The inventory system was so much easier to use before the update. It is so tedious to change inventory now, you may as well use the computer as if is easier than the app. It’s sad when updates fix things that aren’t broken.
Cannot fulfill orders from all
by ireviewr on 2018/10/17 16:22
So frustrating that this latest update has bug that won’t let you click on Fulfill order when you want. It stays grey unless you uncheck Send Fulfill Email. Why Squarespace?
Great app but it’s missing something...
by BroxxDM on 2018/10/16 14:28
I just want to start off by saying its a very useful tool to use while managing sales from my website. One thing that it’s missing though is the option to add a tracking number when you mark orders as fulfilled. On the website it opens up a window where you can add tracking and the carrier. On the app it simply marks the item as fulfilled, and emails the customer without allowing you to add their tracking number.
Broke my products.
by emi2994 on 2018/10/06 23:21
I uploaded 10 new products via the desktop version of squarespace the other day, then logged into mobile to push them to visible. Each product (and ONLY those products) that I interacted with on this app are now completely uneditable on the desktop version of the site. Can’t change the quantity, can’t save any changes without getting the supremely unhelpful “something went wrong” message. I’ve tried everything.
eCommerce is mobile
by Seanhoytphoto on 2018/08/19 22:05
Glad I can see my products and inventory. Very disappointing I can’t sell my products via the app. Why aren’t developers looped into v8 Commerce? I’m literally telling my clients to use a different Commerce platform bc I don’t want to take them down the blind squarespace route that has only basic (and deficient) Commerce solutions and workflows.
Can’t edit price.
by dannoS on 2018/07/31 05:00
The app is called commerce but I can’t edit the price of my items. The app is almost useless to me without that.
Inventory management
by Seaduced Sea Glass on 2018/07/21 19:23
The app doesn’t allow you to add inventory from your phone- you can only edit and delete inventory. For someone who doesn’t always work from a laptop and wants to add products, this is very inconvenient and takes away from my online shop being fully stocked with my newest items.
Bare Bones
by South Philly Basset on 2018/07/14 17:20
This app is bare bones at best. Needs the ability to upload and edit products. Also the absence of native iPad support is just silly. Please consider an iPad version to go along with the iPhone version.
Need More Options
by Cap4444444 on 2018/07/10 15:58
I enjoy Squarespace as a website platform and this app is a must-have if you have a squarespace site already. What I would appreciate is full editing capabilities on my listings. It doesn’t make sense that you can edit name, description, stock, tags, but NOT price. Why? There are a lot of capabilities of the Etsy seller app that are not present in any SS app, and to fully utilize SS on your phone you have to download 4 or 5 different apps. If you haven’t committed to SS yet and are just starting your retail biz online, I highly suggest starting with Etsy.
Must have app if own a squarespace product website
by Hjc5 on 2018/06/18 10:25
Pros: conveniency, can track orders on the go, can edit merchandise inventory, thankful for the update that allows to add pics and item description for merchandise, schedule merchandise availability What I will like to see is the ability to add/change pricing and be able to organize product placement. For example: category necklace: being able to change the order of each product so it’s displayed in order I see fit on website (hope this is explained well lol!) Other than that it’s a MUST have app if you are operating a product business with squarespace
The app will not open after last update
by lcjacobs on 2018/06/04 16:23
The app no longer opens. Hangs.
Get it together
by Sterling Alexander on 2018/05/18 23:30
Just downloaded the app after having a paid Squarespace account for six months. I click Login and the screen goes black. Does nothing. Glad to know I’m spending so much to have half the boasted services available 🤦‍♂️
Overrated
by rhondamd on 2018/05/10 15:27
I’ve been a customer with squarespace for over 5 years and while I appreciate their attempts at providing multiple channels for business Development, I simply wish they would be consistent. There is always some type of bug or error not only on their apps but also their website. We all have businesses to run and if we don’t have an effective web hosting platform to do so, it’s bad for business. I also do not like the fact that I can never get in contact with anyone and have to resort to Twitter, Squarespace Forums or by writing a review.
Nice tool when work
by DiP2013 on 2018/04/24 03:19
This is very helpful tool to keep you on business pulse while you out of office. But the app forgot you stored credential on regular base. So, it’s turn useless when it needed most. This is only reason not give 5 stars.
Can’t add new inventory?
by @kylaemman on 2018/04/22 04:32
Is there a way to add inventory? Would love an easy way to add it into my store while on the go.
Good
by KierraKid on 2018/04/19 04:20
This product allows easy access to my existing inventory and allows me to process orders it lacks things that would make a simple but huge difference. Simply being able to update my website calendar or being able to see the prices for the individual variants on a listing would be helpful. A way to process cards and track inventory for the occasional in person sales would be above and beyond and make my life so much simpler.
Bad update.
by Woooozy on 2018/04/17 19:33
Terrible update that now requires you to sign in every time you go to the app. Please fix.
Missing product photos
by Oloshi struvvs on 2017/12/15 15:18
I loved the app until I tried updating it about a month ago and now I can not see the photo of the products that the customers have purchased . The only thing that appears is the product number . This makes processing orders twice as long as it would normally take because now I have to log into a computer to see the actual photo of their order . I tried updating a second time , deleting the app and re-adding it, and still the same issue . How can this issue be fixed ? Also, how can I upload multiple products on my site ?
Needs work
by Apple-land on 2017/12/12 15:11
I wish I could edit all the aspects of commerce. Like add items. Upload photos, rearrange store items.
I love this app but...
by FaceBeatQueen247 on 2017/12/03 15:08
This app is amazing when you just want to manage everything. But anything outside of that is where the "but" comes in. I'd love to be able to update product photos of my inventory from the app and add inventory when needed as well. Versus having to do it from a computer and logging in through the dashboard. Sometimes I'm on the go and don't have time to sit down and do all that. Please update this app because it has so much potential and I'd hate to leave after so many years in being a customer because of minor things as this.
Adding inventory, is needed.
by JrFromQueens on 2017/12/02 17:26
As other have said, while the ability to manage existing inventory is great, we NEED to be able to add new inventory as well. Without that this App only gets half the job done when it come to commerce. Hopefully the ability to add new inventory will be arriving in 2018.
So much more room for growth
by SupSophia on 2017/11/26 00:08
For as sleek as Squarespace's branding is, you would think their app would be just as modern. Unfortunately this app is just to manage existing inventory. Don't get me wrong, that feature is great! But, it should just be one of the features, not the existence of the ENTIRE APP. That's basically ALL you can do. It'd be soooo much better and so much more helpful if we were able to add new inventory with a click of a button for those who can't always get to a computer straight away. I'm hoping the app will come out with new features like other ecommerce applications.
add some things
by mb781739 on 2017/11/25 03:09
Love love this app! It helps me know what orders just came in and helps me stay organized. But please add an option to upload items through here or edit them! It would be much better.
Suggestion
by Chels585 on 2017/11/08 12:43
Pretty, pretty pleaseeee allow products to be added from the app! It would literally make this app PERFECT for Squarespace users 👍 Will change my review to 5 stars if this happens!
Good, but needs further development
by Instagrammer Jessica on 2017/11/07 14:36
I think this app is great for tracking inventory and order processing, but I wish it had more editing capabilities. Ideally this app should allow users to add new products and images and edit directly within the app as well.
Helps me run my biz on the go 👍
by HoydBreton on 2017/09/27 19:13
I don’t always have access to my laptop but I do have my iPhone around. Love being able to jump into the app and mark orders fulfilled as soon as I ship them as well as create discounts on the go in order to lockdown some time sensitive conversions. Looking forward to the ability of editing my products 🙏
Ridiculous that you can't add to inventory
by Tah0821 on 2017/09/19 16:36
I don't understand why squarespace doesn't allow u to add to update inventory. I really thought switching from wix would be easier but it turns out they were most convenient when it comes to inventory updates. Why is this not possible with square space??? I'm seriously consider switching back to Wix just because of this. I can't always get to a laptop. I use my phone for everything. If I want to do a quick flash sale I can't. It's crazy!
Useless App
by Rolyat aniitsirK on 2017/06/30 17:38
Pro: - I an adjust inventory levels. - adjust item visibility. Cons: - Can't edit listings copy. - can't add or remove photos. - can't adjust pricing - can't create new listings. Overall a pretty useless app considering most of what I would want to do lies in the "Cons" category. Unfortunately squarespace runs behind in the eCommerce industry which is why one of my websites has made the move to a competitor. Thinking about the same for my other website.
Ok but it could be better!
by Salongirl803 on 2017/06/18 13:25
The app is ok for the most part but it would be nice to add a feature to update prices of your inventory. Being able to adjust prices for instance if you're having a sale on an item through the app versus logging onto the actual website. Adding new inventory items from the app would be great also.
Glitchy and not enough features
by ch.ow on 2017/06/12 02:29
Scanning the tracking barcodes doesn't work anymore, updating stock levels and item status always glitches and is inaccurate, can't change the price of products or edit pictures or categories, can't even list any new products at all. You would think paying $144 a year to Squarespace would be worth more than this shameful app.
Convenient but not Efficient to max capability
by M ofTerraAndTwine on 2020/08/28 15:50
It’s convenient to have access to order, billing, inventory but the features of the app are lacking. I only just dl’d it so my feedback is minimal but as of now I would really like to see the inventory section be updated to reflect a separation of inventory from different “shop” pages on the website. For example I have a retail shop and a pw protected private shop for wholesale. But this app consolidates ALL the items into one which is a mishap just waiting to happen
Doesn’t Do What It’s Supposed To
by veryupsetuserandy on 2020/09/21 16:08
The app doesn’t work at all. Like, think of something you would expect this app to do: It can’t do that. The app cannot update your inventory. It can not fulfill orders. It cannot sort orders. It cannot search inventory. It cannot refund orders. It basically serves as a slower alternative to checking your email inbox to see if you have any outstanding orders and see what items those orders might be, but I cannot upload photos from my phone to listings, add listings, update the quantities of listings, update sale information on listings, check out customers, link my Square reader to sell in person, mark orders as fulfilled, etc etc etc etc. Any time you click any button in this app it freezes, then after a lengthy pause tells you “Something has gone wrong. Try again or contact support”. App is completely and utterly useless. I hate working with Squarespace so much. I wish I had chosen to run my store on Shopify instead.
Complete Dissapointment
by Mike6545 on 2020/07/30 07:26
First, it lacks any options. I have forms set up on products because I need to collect info. It works on the website but not on the app. Why?? So I need to use old school paper applications when selling in person which defeats the purpose of moving to this platform. Second, only site admins can sell. What a dumb security flaw. I need people all over the city selling at events and the only way to do that is to give them all FULL access to my website??? Not even “store managers” are allowed to sell products. Absolutely ridiculous. Thoroughly dissapointing and I feel misleading. I felt confident this was the right platform until mid-building it and at a point of no return I started realizing all of the limitations and obvious features missing or underdeveloped.
An app so bad I have to move my website
by SKTCeramics on 2020/05/29 02:00
*edit* I reached out to customer service and the response was told that the app does not do what it is supposed to at the moment, but my feedback will help in future versions. I cannot spend time waiting for future versions and will have to move my business elsewhere. This app continuously crashed mid checkout, took forever to load items. After wrestling with it for a week my only option is to make a new website on a different site because web and retail inventory integration is crucial to my shop at the moment. I’ve had a squarespace site for years but this is unacceptable and will not work for my business. It should have never left the beta phase.
Updated review
by atb9952 on 2020/08/17 01:55
On prior version I believe you could edit price of items with variants in aggregate rather than individually. I actually see why you want to update them individually. My two star review has been updated to 4 star because I got a response promptly from developer and the app fits most of my commerce needs. Would like to be able make font and size changes to the commerce page (for categories) as it is so small on phone but overall I'm impressed.
Bad update
by dzen_lu on 2020/04/27 20:40
The app was working pretty well for me before last update. It’s “live” but isn’t updating or saving my changes. This has caused me several problems and a lot of time wasted doing the same thing over and over. PLUS I’ve had several products just disappear! For me that means reuploading 50 pics or so per product. I love the website but I don’t always have my laptop to work on it. The app was so convenient til it wasn’t. Please fix the issues and give back a save button!
Just ok
by MayaPapaya94 on 2020/06/29 23:12
I’m not quite sure what’s going on with the app nowadays, but there are many problems that I’ve spotted. The app won’t display many of the pics of my products, or displays old pics that I’ve previously deleted which leaves me confused. However updating the information regarding my products is working better than ever. With that said it’s hard to keep track of which products are which because of the lack of being able to see the picture of the products. I’ve also posted new products on my website but the photos won’t display. This is definitely the most frustrated I’ve been with the app thus far. Hope the issue gets fixed soon. .... I updated the app and I’m still having the same issue. Recent update fixed the issue! Thank you!!!
Issue with Inventory pictures
by CHarris082308 on 2020/06/14 12:58
I like being able to use the app for a lot of actions, but there is an issue with the Inventory where all my items either have all the same picture, or missing picture, by category. For instance, I have many different types and scents of Goat Milk Soaps that are listed separately, but ALL of their pictures are of a particular one even though the listing itself has the correct images
No Shop Menu
by sarah0515 on 2020/08/23 02:33
There is no where for me to add menus/categories under “shop” it only has “shop” and then you add your products there but I need categories I sell many different items and I haven’t found the option of which category I want to put it in. Also I can’t add variants to my products. I will update the review once I can get it to work
Helpful, but needs work
by MissLoxie on 2020/05/31 00:29
I like to use the app because of the inventory update connected to my website, and I can use Square, however, it would be nice to be able to add a customer when checking out and also use my scanner. Please consider those 2 updates.
New update has issues
by kelley530 on 2020/04/24 16:44
I use this app everyday to help run my business, but it’s partially useless now since this update. There’s no save button when you edit products, am I missing something? I often have to update my stock and prices and it allows you to do so but it Doesn’t let you save once you changed quantities, price, ect.. this can’t be right.
Picture Does Not Match Description
by qiana7676 on 2020/09/06 04:12
Hello, Not sure what is going on with this app, but I just downloaded it today and notice that the pictures in the app do not reflect the description of the picture. For example, my Feline Eyewear comes in several different colors on my website however the same picture is duplicated on all of them. I tend to checkout by the picture vs the description because it is faster for me. Please fix.
Very slow!
by GorgeousGelato on 2020/06/13 02:32
1) On my iPad Air this app is terribly slow. I don’t know if it needs the latest possible model, but I’ve never seen something so slow. 2) It doesn’t sound when receiving an order. I can see your software engineers never worked in a shop that uses this app (or at least made a simulation).
Not happy with the update
by aswechoke on 2020/04/26 07:14
Whenever I get an alert that I’ve had a sale and I tap it, the app just sits there and loads, never bringing up the invoice page. It’s just blank with the wheel loading icon in the center. I have to force quit and sometimes the app will load after that. Very frustrating and this did not happen before the update. I will change my rating when this gets fixed.
Commerce issues
by dodge mccoy on 2020/06/08 14:52
What’s up with the commerce app and page of the website?? it’s not allowing me to save any of the changes I make to a product it just crashes.
iPad is a great addition BUT
by AppLove101 on 2020/04/15 01:16
The scanner stopped working now. Can’t scan tracking numbers. I have to manually enter them now.
Trash
by DeeLashee93 on 2020/05/20 06:16
I got this app because the Squarespace app told me to download it in order to edit my page, but it doesn’t edit. When I try to edit it tells me to go back to the Squarespace app which sends me BACK to this app. Both apps are trash. I’m thinking of cancelling my whole account.
Absolutely Useless
by shelbysparkling on 2020/05/08 19:46
This app is so much more frustrating than I ever imagined an app could be. No more than two button clicks and the whole thing crashes. Changes won’t save, the app is frozen more often than not. And infuriating waste of time.
Customer info?
by Broncolove on 2020/05/01 05:58
Would be nice to capture customer information at time of sale.
I’m disappointed
by MissPrisB on 2019/07/31 19:07
I’m disappointed b/c I’d love to be able to add inventory to my website from here but cannot. Also, I find it’s somewhat annoying that you all have 3 different apps. I had the Squarespace app but to add inventory wasn’t an option nor was adjusting any inventory or doing promo codes. I had to download the Squarespace Commerce app. Only to find out adding inventory is still not an option. It’d be beyond convenient to be able to run my website from 1 Squarespace App as opposed to having to jump back + forth between them. Squarespace I love you + your platform + your website build out has gotten a ton more useful over the years but what gives in the app dept? These apps have so much potential!! In today’s day + age it’s not always conventional to be at your computer. I’d like to believe you all have developers working on this. Please let us know when these options become available.
Won’t Allow Uploads Of New Product
by Sasha A. S. on 2020/08/04 20:22
Last update completely ruined this app. Disappointed I can’t upload new products(physical or services), unless I’m on a computer.
Slow
by  on 2020/09/21 16:42
Can’t search for places orders on the site or mobile right now. Got to get this fixed!
Square fees along with commerce app
by BearRootBitters on 2020/03/02 21:24
I like the integration and want to sell everything on one platform but square charges 2.6% + 10c which is fine because I just add that on to the cost for the customer if they want to use their card. I can do this in the square app but if I use this app then I can’t change the “taxes” or “fees” without it changing my website cost. I don’t have any fees on my website so it wouldn’t be fair to charge my online customers the square fee. It would be nice if they could separate Point Of Sale taxes or fees from my website. Right now, unfortunately I will have to use the square app separate from my website which means more management on my inventory but in the long run, saves me a lot of money.
Cannot edit items in app
by Lizd1991 on 2019/11/15 16:37
The app won’t let you edit the name of a product. I typo’d on the name of a product and just want to fix it and apparently I have to track down a desktop computer to do so. Tried to use the squarespace website design app to make changes and it redirects me to the commerce app. Tried to use the web browser on my phone and it redirects me to the app. Tried to use the commerce app to just add another variant thinking if I add a new one I will have the ability to enter the name of the product but you can’t add variants through the app unless I’m missing something. It’s a small issue that is causing me a lot of frustration because other aspects of the app function well. But the whole point of the app is for ease of use on mobile devises so the requirement of using a computer for SOME things and the app for others makes using the app annoying—you can’t actually rely on the app so what’s the point of having it?
Must have app if own a squarespace product website
by Hjc5 on 2018/06/18 10:25
Pros: conveniency, can track orders on the go, can edit merchandise inventory, thankful for the update that allows to add pics and item description for merchandise, schedule merchandise availability What I will like to see is the ability to add/change pricing and be able to organize product placement. For example: category necklace: being able to change the order of each product so it’s displayed in order I see fit on website (hope this is explained well lol!) Other than that it’s a MUST have app if you are operating a product business with squarespace
Can’t edit Page Settings
by Pastry Chef in NC on 2019/10/31 12:58
You completely left out the ability to access anything to do with Page Setting for the online store. I need to edit my “categories” for my items in my online store and there’s nothing in the Commerce app that will allow me to do so. I had no idea that it would be so difficult or nearly impossible to edit or delete categories. For some unknown reason whenever I try open Page Settings from my Mac, iPhone or IPad from my Squarespace website page...the dialog boxes that come up are blank. I can see “General”, “SEO”, “Advanced”, etc on the left side of the dialog box....but the right side dialogue box is blank so I can’t even see/change anything. Please help!!!
Good idea, but still needs work!
by Ek246891 on 2016/01/13 18:16
I really like the idea of being able to adjust my online store on mobile devices more easily (doing website changes via the mobile devices through the regular website is a major pain!). So, I eagerly downloaded this app! First test: editing inventory for one item. Well, that didn't work, because once you start entering a number, the keypad that enables you to enter the number covers up the pop up window asking you to confirm the changes. No way to go back or anything, meaning you cannot actually use that function or do anything else in the app from there on out, because you are stuck in that screen. Great idea, but still needs a bunch of de-bugging.
Missing product photos
by Oloshi struvvs on 2017/12/15 15:18
I loved the app until I tried updating it about a month ago and now I can not see the photo of the products that the customers have purchased . The only thing that appears is the product number . This makes processing orders twice as long as it would normally take because now I have to log into a computer to see the actual photo of their order . I tried updating a second time , deleting the app and re-adding it, and still the same issue . How can this issue be fixed ? Also, how can I upload multiple products on my site ?
I love this app but...
by FaceBeatQueen247 on 2017/12/03 15:08
This app is amazing when you just want to manage everything. But anything outside of that is where the "but" comes in. I'd love to be able to update product photos of my inventory from the app and add inventory when needed as well. Versus having to do it from a computer and logging in through the dashboard. Sometimes I'm on the go and don't have time to sit down and do all that. Please update this app because it has so much potential and I'd hate to leave after so many years in being a customer because of minor things as this.
Can’t Upload Products from iPad
by Mr Whitekeys and Buddy on 2019/05/01 17:54
I downloaded the New Squarespace app so I can manage the THREE websites I have with Squarespace. I wanted to add a product and got a message to use the App for Commerce, so I downloaded it, too. Then, lol and behold, I get a message that I have to use a PC/laptop to do that. So, couldn’t you just have let me know that before I downloaded all the apps? That’s pretty lame in my book. And I want to be able to add products from an iPad. Requiring a customer to have a certain hardware and platform to perform basic functions in the app is not acceptable, particularly with the amount of money that I spend with Squarespace. If you need someone to do beta testing in this feature, please let me know. I would be happy to help.
Almost there.
by Dalenanne on 2016/01/13 17:19
I like how simple it is. Doesn't need o be fancy to get work done. It navigates quickly and even shows all information from past purchases. What I wish it had was the ability to edit your purchase items. You can view everything but you cannot edit anything. So basically it's a commerce app to view information but not to post new items or change the stock of a certain item. I think this will change as its developed so I'm pretty happy so far. Not sure how much I'll use it but we'll see!
Help a small business owner out?
by azachava on 2019/08/01 14:47
This app is fine, but it could easily be made amazing. As a small business owner who does ceramics I will often just have my iPad open for shipping day rather than risking the health of my laptop and this app is only compatible with phones so it’s blurry on the big screen. It would also be amazing if I could add products on my phone! Just snap a pic fill out the price and post to my site. Please, please, please, if you say your for small business owners then put a little work into this app. I have had it for 3 years now and it has barely changed.
So much more room for growth
by SupSophia on 2017/11/26 00:08
For as sleek as Squarespace's branding is, you would think their app would be just as modern. Unfortunately this app is just to manage existing inventory. Don't get me wrong, that feature is great! But, it should just be one of the features, not the existence of the ENTIRE APP. That's basically ALL you can do. It'd be soooo much better and so much more helpful if we were able to add new inventory with a click of a button for those who can't always get to a computer straight away. I'm hoping the app will come out with new features like other ecommerce applications.
Great app but it’s missing something...
by BroxxDM on 2018/10/16 14:28
I just want to start off by saying its a very useful tool to use while managing sales from my website. One thing that it’s missing though is the option to add a tracking number when you mark orders as fulfilled. On the website it opens up a window where you can add tracking and the carrier. On the app it simply marks the item as fulfilled, and emails the customer without allowing you to add their tracking number.
Good
by KierraKid on 2018/04/19 04:20
This product allows easy access to my existing inventory and allows me to process orders it lacks things that would make a simple but huge difference. Simply being able to update my website calendar or being able to see the prices for the individual variants on a listing would be helpful. A way to process cards and track inventory for the occasional in person sales would be above and beyond and make my life so much simpler.
No push notifications
by Saladeem on 2018/12/27 05:15
I love the simplicity of the app but without push notifications I have to constantly check the app to see if an order was placed or not. When I go into my settings on my iPhone, the Squarespace Commerce App is not listed under notifications but instead in the bottom list of apps that doesn’t allow me to choose whether to turn on or off push notifications for each app. Online there is no answer to fix this because the instructions say that it is inside the notifications tab, which it is not.
Overrated
by rhondamd on 2018/05/10 15:27
I’ve been a customer with squarespace for over 5 years and while I appreciate their attempts at providing multiple channels for business Development, I simply wish they would be consistent. There is always some type of bug or error not only on their apps but also their website. We all have businesses to run and if we don’t have an effective web hosting platform to do so, it’s bad for business. I also do not like the fact that I can never get in contact with anyone and have to resort to Twitter, Squarespace Forums or by writing a review.
Mixed
by hafcrazy on 2016/01/29 06:51
I beta tested this app and loved it. So excited to be able to manage my orders on the go. Still happy with the iPhone app but there seem to be some glitches in the iPad version. First I couldn't even access the app for my iPad through the App Store. Now that I've got is loaded I'm stuck on a screen updating my inventory. The number key pad won't go away and allow me to confirm the change. I am hopeful this will be fixed. My experience with SS has been great so far.
Inventory / shipment
by Shayan Sadrolashrafi on 2020/04/13 00:11
So we have few beauty brands and we are struggling in warehouse, love the platform but the apps are not that great! So when I process the orders goes from pending to fulfilled But the problem is I need to manually type every order number in order to pull it up and see what the order is and the pack it when we have massive orders this way keeps us so behind.. what if we could just scan the barcode of the label that we printed in the search section and it would pull it up? This is supper simple and fast for us, just scan the labels that we have printed from Shippo that is connected to Squarespace and it would pull up the order. Another issue is the inventory why there is not a scan future/mobile/scan gun and barcode generator? Instead of manually entering? Why it does not get connected to Ariba? Please add these feature it helps a lot! ❤️
Ridiculous that you can't add to inventory
by Tah0821 on 2017/09/19 16:36
I don't understand why squarespace doesn't allow u to add to update inventory. I really thought switching from wix would be easier but it turns out they were most convenient when it comes to inventory updates. Why is this not possible with square space??? I'm seriously consider switching back to Wix just because of this. I can't always get to a laptop. I use my phone for everything. If I want to do a quick flash sale I can't. It's crazy!
Just what I wanted.
by pbandjillian on 2016/01/25 05:29
So many times I stood in the post office and thought, I need to mark this order as fulfilled on my laptop as soon as I get home... and then I'd forget. The convenience of this app is wonderful. Thank you for fixing the bug that would crash the app when you sent confirmation to customers. Looking forward to other app developments from Squarespace.
Helps me run my biz on the go 👍
by HoydBreton on 2017/09/27 19:13
I don’t always have access to my laptop but I do have my iPhone around. Love being able to jump into the app and mark orders fulfilled as soon as I ship them as well as create discounts on the go in order to lockdown some time sensitive conversions. Looking forward to the ability of editing my products 🙏
Cant add inventory otherwise easy to use
by Jree123456 on 2019/11/18 14:21
I’ve been really frustrated with this app. If I want to add new inventory there’s no way to do so in the app. If I go to my squarespace app it directs you back to the commerce app to edit inventory. I don’t want to have to rely on a desktop to add inventory when most of the time I’m using my phone or tablet. I’ve tried using the desktop website on my phone and that’s a mess too. Please update this feature!
Needs Work
by Lisnupclothing on 2016/01/17 03:12
Solid idea if it was a well running app. Frequently crashes, especially if you try to access the app from a notification in the notification center after you receive an order. Also needs a feature where you can sort orders by date received. I have to scroll all the way to the bottom to see my most recent orders. I trust Squarespace will get it right because they are known for fluidity and quality, but came up short here.
Please add an “add products” section
by candacecunard on 2019/06/11 05:22
I enjoy Squarespace all around and love how my site has turned out. I run most of my business from my phone and create on the go. I would like to be able to update my online store from my phone. I have all the photos of my products in my camera roll and I have to send my photos to my computer just to create a new product.
This app is simply pointless
by Daisy Carlene on 2019/12/22 07:22
I see from a former review 2 YEARS ago that an inventory editing option had been “submitted” but clearly that didn’t happen, The fact that you guys have grown so big in the past couple of years and still haven’t corrected this HUGE flaw of not being able to properly edit inventory is baffling. Please just listen to your customer user base and add this feature. This app’s reviews would drastically change for the better if you simply updated the app.
Uploading
by BammRoc on 2019/07/04 12:04
The app is a good tool to manage and trade sales. But when it comes to adding or editing a product the app lacks. I’m rarely able to upload from cpu and would like to be able to upload on the go. I’ve created product placeholders to add pics for products from my phone but once I try to add the variations (color/size) there’s no option. Can we get this added within a future update?
Inventory sold?
by Acexprt on 2017/06/07 14:25
Why is there not an option to view how many of one item I've sold? It seems like the most basic and logical thing for a commerce management app. I'd like to be able to see how many times I've sold an item. To see what's popular. I'd also like to see what was popular for specific months. Why can't we have the commerce and Analytics app combined into one app?
Why no iPad support?
by BillyParagon on 2019/04/24 12:12
The other Squarespace apps are great on ipad. This (important) part of that suite is somehow overlooked or forgotten when it comes to the tablet experience. It will still display, but in that tiny phone crop in the middle of a black screeen and can only be held vertically. So switching from using a tablet keyboard in the other apps to this one isn’t ergonomic. You have to detach you keyboard and hold it upright. It’s just upsetting since the other apps are so good.
Rating Trends
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All Versions
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Description
Run your business from anywhere with the squarespace commerce App. Now you can add and edit products, fulfill orders, manage product inventory, resolve customer issues, and sell in person from your iPhone or iPad — all within an intuitive, beautiful interface. • Sell in person. The new Point of Sale solution within the app pairs directly to a Square mobile card reader so you can sell anywhere. • Add and edit products. Add new physical or service products to your online store. Upload images, create variants, set starting stock, and more. • Fulfill orders with ease. The integrated barcode scanner lets you fulfill orders without having to enter a single number. Scan a shipping label, notify your customer, and update your inventory, all with a simple touch. • Resolve customer issues from anywhere. View a customer’s account, access their order details, send confirmations, or even a custom message. • Take inventory. Whether you sell an item online or in person, the app automatically updates inventory levels, so you always know you have enough supply to meet demand. • Manage discounts. Access, edit, and create discounts directly from your device. See how many times each discount has been used and which ones are active, scheduled, or expired, all in one view. ** squarespace commerce requires a paid Squarespace account. ** To contact Customer Care, visit support.squarespace.com
Slow
by  on 2020/09/21 16:42
Can’t search for places orders on the site or mobile right now. Got to get this fixed!
Doesn’t Do What It’s Supposed To
by veryupsetuserandy on 2020/09/21 16:08
The app doesn’t work at all. Like, think of something you would expect this app to do: It can’t do that. The app cannot update your inventory. It can not fulfill orders. It cannot sort orders. It cannot search inventory. It cannot refund orders. It basically serves as a slower alternative to checking your email inbox to see if you have any outstanding orders and see what items those orders might be, but I cannot upload photos from my phone to listings, add listings, update the quantities of listings, update sale information on listings, check out customers, link my Square reader to sell in person, mark orders as fulfilled, etc etc etc etc. Any time you click any button in this app it freezes, then after a lengthy pause tells you “Something has gone wrong. Try again or contact support”. App is completely and utterly useless. I hate working with Squarespace so much. I wish I had chosen to run my store on Shopify instead.
Picture Does Not Match Description
by qiana7676 on 2020/09/06 04:12
Hello, Not sure what is going on with this app, but I just downloaded it today and notice that the pictures in the app do not reflect the description of the picture. For example, my Feline Eyewear comes in several different colors on my website however the same picture is duplicated on all of them. I tend to checkout by the picture vs the description because it is faster for me. Please fix.
Convenient but not Efficient to max capability
by M ofTerraAndTwine on 2020/08/28 15:50
It’s convenient to have access to order, billing, inventory but the features of the app are lacking. I only just dl’d it so my feedback is minimal but as of now I would really like to see the inventory section be updated to reflect a separation of inventory from different “shop” pages on the website. For example I have a retail shop and a pw protected private shop for wholesale. But this app consolidates ALL the items into one which is a mishap just waiting to happen
No Shop Menu
by sarah0515 on 2020/08/23 02:33
There is no where for me to add menus/categories under “shop” it only has “shop” and then you add your products there but I need categories I sell many different items and I haven’t found the option of which category I want to put it in. Also I can’t add variants to my products. I will update the review once I can get it to work
Updated review
by atb9952 on 2020/08/17 01:55
On prior version I believe you could edit price of items with variants in aggregate rather than individually. I actually see why you want to update them individually. My two star review has been updated to 4 star because I got a response promptly from developer and the app fits most of my commerce needs. Would like to be able make font and size changes to the commerce page (for categories) as it is so small on phone but overall I'm impressed.
Won’t Allow Uploads Of New Product
by Sasha A. S. on 2020/08/04 20:22
Last update completely ruined this app. Disappointed I can’t upload new products(physical or services), unless I’m on a computer.
Complete Dissapointment
by Mike6545 on 2020/07/30 07:26
First, it lacks any options. I have forms set up on products because I need to collect info. It works on the website but not on the app. Why?? So I need to use old school paper applications when selling in person which defeats the purpose of moving to this platform. Second, only site admins can sell. What a dumb security flaw. I need people all over the city selling at events and the only way to do that is to give them all FULL access to my website??? Not even “store managers” are allowed to sell products. Absolutely ridiculous. Thoroughly dissapointing and I feel misleading. I felt confident this was the right platform until mid-building it and at a point of no return I started realizing all of the limitations and obvious features missing or underdeveloped.
Just ok
by MayaPapaya94 on 2020/06/29 23:12
I’m not quite sure what’s going on with the app nowadays, but there are many problems that I’ve spotted. The app won’t display many of the pics of my products, or displays old pics that I’ve previously deleted which leaves me confused. However updating the information regarding my products is working better than ever. With that said it’s hard to keep track of which products are which because of the lack of being able to see the picture of the products. I’ve also posted new products on my website but the photos won’t display. This is definitely the most frustrated I’ve been with the app thus far. Hope the issue gets fixed soon. .... I updated the app and I’m still having the same issue. Recent update fixed the issue! Thank you!!!
Issue with Inventory pictures
by CHarris082308 on 2020/06/14 12:58
I like being able to use the app for a lot of actions, but there is an issue with the Inventory where all my items either have all the same picture, or missing picture, by category. For instance, I have many different types and scents of Goat Milk Soaps that are listed separately, but ALL of their pictures are of a particular one even though the listing itself has the correct images
Very slow!
by GorgeousGelato on 2020/06/13 02:32
1) On my iPad Air this app is terribly slow. I don’t know if it needs the latest possible model, but I’ve never seen something so slow. 2) It doesn’t sound when receiving an order. I can see your software engineers never worked in a shop that uses this app (or at least made a simulation).
Commerce issues
by dodge mccoy on 2020/06/08 14:52
What’s up with the commerce app and page of the website?? it’s not allowing me to save any of the changes I make to a product it just crashes.
Helpful, but needs work
by MissLoxie on 2020/05/31 00:29
I like to use the app because of the inventory update connected to my website, and I can use Square, however, it would be nice to be able to add a customer when checking out and also use my scanner. Please consider those 2 updates.
An app so bad I have to move my website
by SKTCeramics on 2020/05/29 02:00
*edit* I reached out to customer service and the response was told that the app does not do what it is supposed to at the moment, but my feedback will help in future versions. I cannot spend time waiting for future versions and will have to move my business elsewhere. This app continuously crashed mid checkout, took forever to load items. After wrestling with it for a week my only option is to make a new website on a different site because web and retail inventory integration is crucial to my shop at the moment. I’ve had a squarespace site for years but this is unacceptable and will not work for my business. It should have never left the beta phase.
Trash
by DeeLashee93 on 2020/05/20 06:16
I got this app because the Squarespace app told me to download it in order to edit my page, but it doesn’t edit. When I try to edit it tells me to go back to the Squarespace app which sends me BACK to this app. Both apps are trash. I’m thinking of cancelling my whole account.
Absolutely Useless
by shelbysparkling on 2020/05/08 19:46
This app is so much more frustrating than I ever imagined an app could be. No more than two button clicks and the whole thing crashes. Changes won’t save, the app is frozen more often than not. And infuriating waste of time.
Customer info?
by Broncolove on 2020/05/01 05:58
Would be nice to capture customer information at time of sale.
Bad update
by dzen_lu on 2020/04/27 20:40
The app was working pretty well for me before last update. It’s “live” but isn’t updating or saving my changes. This has caused me several problems and a lot of time wasted doing the same thing over and over. PLUS I’ve had several products just disappear! For me that means reuploading 50 pics or so per product. I love the website but I don’t always have my laptop to work on it. The app was so convenient til it wasn’t. Please fix the issues and give back a save button!
Not happy with the update
by aswechoke on 2020/04/26 07:14
Whenever I get an alert that I’ve had a sale and I tap it, the app just sits there and loads, never bringing up the invoice page. It’s just blank with the wheel loading icon in the center. I have to force quit and sometimes the app will load after that. Very frustrating and this did not happen before the update. I will change my rating when this gets fixed.
New update has issues
by kelley530 on 2020/04/24 16:44
I use this app everyday to help run my business, but it’s partially useless now since this update. There’s no save button when you edit products, am I missing something? I often have to update my stock and prices and it allows you to do so but it Doesn’t let you save once you changed quantities, price, ect.. this can’t be right.
iPad is a great addition BUT
by AppLove101 on 2020/04/15 01:16
The scanner stopped working now. Can’t scan tracking numbers. I have to manually enter them now.
Inventory / shipment
by Shayan Sadrolashrafi on 2020/04/13 00:11
So we have few beauty brands and we are struggling in warehouse, love the platform but the apps are not that great! So when I process the orders goes from pending to fulfilled But the problem is I need to manually type every order number in order to pull it up and see what the order is and the pack it when we have massive orders this way keeps us so behind.. what if we could just scan the barcode of the label that we printed in the search section and it would pull it up? This is supper simple and fast for us, just scan the labels that we have printed from Shippo that is connected to Squarespace and it would pull up the order. Another issue is the inventory why there is not a scan future/mobile/scan gun and barcode generator? Instead of manually entering? Why it does not get connected to Ariba? Please add these feature it helps a lot! ❤️
Please upgrade for universal iOS compatibility
by stevesteele.com on 2020/03/17 22:16
I’d prefer to handle inventory on a larger iPad screen.
Wish there was iPad support.
by polysculpture on 2020/03/07 07:33
Rest of the app works great on my phone.
Square fees along with commerce app
by BearRootBitters on 2020/03/02 21:24
I like the integration and want to sell everything on one platform but square charges 2.6% + 10c which is fine because I just add that on to the cost for the customer if they want to use their card. I can do this in the square app but if I use this app then I can’t change the “taxes” or “fees” without it changing my website cost. I don’t have any fees on my website so it wouldn’t be fair to charge my online customers the square fee. It would be nice if they could separate Point Of Sale taxes or fees from my website. Right now, unfortunately I will have to use the square app separate from my website which means more management on my inventory but in the long run, saves me a lot of money.
App Won’t Open
by FrankieTheKid7 on 2020/02/23 15:07
I’ve had this app for maybe 2 years and it just started acting up, when I click on the app it won’t open it’ll just show the app logo and close out. It has been doing this for months now
No landscape orientation???
by lemmuhnairb on 2020/02/15 00:37
Is this app only functional in portrait orientation?
Inventory management.
by packaged and shipped wet on 2020/01/20 14:56
Overall Squarespace is ok.. however, not being able to add products on the go is tedious and ridiculous. You have to manually add carbon products in order to control your inventory from a computer. I’d like to take a photo, and be able to upload it as part of my inventory instantaneously.. other websites offer this functionality at a much cheaper hosting rate..
This app is simply pointless
by Daisy Carlene on 2019/12/22 07:22
I see from a former review 2 YEARS ago that an inventory editing option had been “submitted” but clearly that didn’t happen, The fact that you guys have grown so big in the past couple of years and still haven’t corrected this HUGE flaw of not being able to properly edit inventory is baffling. Please just listen to your customer user base and add this feature. This app’s reviews would drastically change for the better if you simply updated the app.
Whats the point of this? Cant add poducts smh
by irritatedbusinesowner on 2019/12/20 08:07
I just dont get ehy Squarespace would release an at that has little to no functionality at all. An app that focuses on inventory mgmt should have the ability to add products. But it doesnt. Whoever released this, and whatever team worked on this, needs to be let go.
Working now!
by taylorleepaints on 2019/12/10 03:53
Had some issues but the developer was very responsive and advised me on how to fix. Thank you!
Very Frustrating
by Teetee585 on 2019/11/29 20:08
Today I was trying to add new products to my website for my Black Friday sale which is huge for me and I am unable to add inventory. Before I was able to add products on my phone now it’s telling me that I have to have a laptop to add products. This is extremely frustrating and there isn’t a customer service number. I’m very upset and really regret using Squarespace for my business.
Horrible
by Harry Hermonie on 2019/11/29 19:55
Slow. Crashes constantly. Glitchy when it is working. Doesn’t update even after refreshing. Another FLAWD squarespace product.
App crashes now and doesn’t work on current IOS.
by Nate4surf on 2019/11/29 15:33
Was a useful app until either they did an update of their version doesn’t work with current IOS13. Opens and crashes immediately. Already deleted and reinstalled.
Please put everything in one app!
by J.Milonuiz on 2019/11/27 01:20
It’s super annoying and inconvenient as a small business owner to have to use three different apps to manage an online store. Why can’t you add inventory through the app? Please fix this! Surely, if Wordpress, and Shopify can do it Squarespace can???!! 🤷‍♀️
Need to be able to add product
by Princess Aalliyah on 2019/11/25 12:35
I would love it so much more if I could add products from the app especially since that ability was taken from the mobile site. Also when I updated the ability to make promo codes was no longer available. Please fix ASAP.
I hope this changes
by Danisbailey on 2019/11/24 16:24
Will not let me upload inventory online or on this app when using my cell phone
You HAVE to have it but...
by Jmytravel on 2019/11/21 04:36
No iPad version. Should be WAY more functional. Please take notes from other similar apps
Cant add inventory otherwise easy to use
by Jree123456 on 2019/11/18 14:21
I’ve been really frustrated with this app. If I want to add new inventory there’s no way to do so in the app. If I go to my squarespace app it directs you back to the commerce app to edit inventory. I don’t want to have to rely on a desktop to add inventory when most of the time I’m using my phone or tablet. I’ve tried using the desktop website on my phone and that’s a mess too. Please update this feature!
Cannot edit items in app
by Lizd1991 on 2019/11/15 16:37
The app won’t let you edit the name of a product. I typo’d on the name of a product and just want to fix it and apparently I have to track down a desktop computer to do so. Tried to use the squarespace website design app to make changes and it redirects me to the commerce app. Tried to use the web browser on my phone and it redirects me to the app. Tried to use the commerce app to just add another variant thinking if I add a new one I will have the ability to enter the name of the product but you can’t add variants through the app unless I’m missing something. It’s a small issue that is causing me a lot of frustration because other aspects of the app function well. But the whole point of the app is for ease of use on mobile devises so the requirement of using a computer for SOME things and the app for others makes using the app annoying—you can’t actually rely on the app so what’s the point of having it?
Upset
by not pleased sm on 2019/11/15 07:44
All these updates are making it hard for consumers that pay every month.
New App, New Issues
by CCTV Guru on 2019/11/07 20:19
Because SquareSpace apps were t aggravating enough, here’s a new one to make your life even more difficult! What to know the quantity of what someone has ordered? No worries, you HAVE TO print the order out because the app will make it look like your customer only ordered one item. Yay. Beat me senseless.
Can’t edit Page Settings
by Pastry Chef in NC on 2019/10/31 12:58
You completely left out the ability to access anything to do with Page Setting for the online store. I need to edit my “categories” for my items in my online store and there’s nothing in the Commerce app that will allow me to do so. I had no idea that it would be so difficult or nearly impossible to edit or delete categories. For some unknown reason whenever I try open Page Settings from my Mac, iPhone or IPad from my Squarespace website page...the dialog boxes that come up are blank. I can see “General”, “SEO”, “Advanced”, etc on the left side of the dialog box....but the right side dialogue box is blank so I can’t even see/change anything. Please help!!!
Not really sure the point of this app
by blinkchick182 on 2019/10/27 21:03
Not really sure what the point of this app is if you can’t actually add new products from it. You still have to use a computer to actually add anything to your shop. Literally the only reason why I need to have this app on my phone and it doesn’t have that function....
Ok, but crucial scanning issues
by Mrs Murderface on 2019/09/02 17:26
Helpful for keeping track of my orders but I print many shipping labels at a time and the barcode scanner is so unreliable. No time saved when I have to punch in 10 usps tracking numbers manually at a time. It used to work great- as of recently it’s so hit or miss that I don’t know why I bother.
So far so good!
by marleygirrlll on 2019/08/03 16:25
Just started using the app but so far so good. I would like to see the sound of notifications changed to something different like a cash register sound so I can tell when I’ve received an order.
Help a small business owner out?
by azachava on 2019/08/01 14:47
This app is fine, but it could easily be made amazing. As a small business owner who does ceramics I will often just have my iPad open for shipping day rather than risking the health of my laptop and this app is only compatible with phones so it’s blurry on the big screen. It would also be amazing if I could add products on my phone! Just snap a pic fill out the price and post to my site. Please, please, please, if you say your for small business owners then put a little work into this app. I have had it for 3 years now and it has barely changed.
I’m disappointed
by MissPrisB on 2019/07/31 19:07
I’m disappointed b/c I’d love to be able to add inventory to my website from here but cannot. Also, I find it’s somewhat annoying that you all have 3 different apps. I had the Squarespace app but to add inventory wasn’t an option nor was adjusting any inventory or doing promo codes. I had to download the Squarespace Commerce app. Only to find out adding inventory is still not an option. It’d be beyond convenient to be able to run my website from 1 Squarespace App as opposed to having to jump back + forth between them. Squarespace I love you + your platform + your website build out has gotten a ton more useful over the years but what gives in the app dept? These apps have so much potential!! In today’s day + age it’s not always conventional to be at your computer. I’d like to believe you all have developers working on this. Please let us know when these options become available.
Not functional
by psychicsister on 2019/07/04 22:07
My staff works with iPads. To not be able to list products via iPad renders this app useless for our team and creates a big hassle using a laptop workaround.
Uploading
by BammRoc on 2019/07/04 12:04
The app is a good tool to manage and trade sales. But when it comes to adding or editing a product the app lacks. I’m rarely able to upload from cpu and would like to be able to upload on the go. I’ve created product placeholders to add pics for products from my phone but once I try to add the variations (color/size) there’s no option. Can we get this added within a future update?
Sooooo slow
by scott al on 2019/06/12 03:58
The app is useful, however it takes forever to load and then seems to get stuck. A lot of potential, but the lag time is frustrating
Please add an “add products” section
by candacecunard on 2019/06/11 05:22
I enjoy Squarespace all around and love how my site has turned out. I run most of my business from my phone and create on the go. I would like to be able to update my online store from my phone. I have all the photos of my products in my camera roll and I have to send my photos to my computer just to create a new product.
Can’t add inventory
by DoughnutLover on 2019/06/07 04:24
Downloaded the app to be able to monitor and add inventory to my online business whenever/wherever. It’s great for having constant updates on current inventory but can’t add new products. Very annoying.
Freezes when adding photos
by DragonBones on 2019/05/12 10:55
I’ve tried multiple times to add a photo from my library to inventory photos. Each time the app locked up. Looking forward to the fix!😃
Limited app
by cosmicel on 2019/05/01 20:45
Designed for phones, not tablets, so there’s not a full screen. And it has limited editing options. You can’t even edit the main product descriptions, I have to get on my Mac to do that. This app is nowhere as nice as their main or analytics apps.
Can’t Upload Products from iPad
by Mr Whitekeys and Buddy on 2019/05/01 17:54
I downloaded the New Squarespace app so I can manage the THREE websites I have with Squarespace. I wanted to add a product and got a message to use the App for Commerce, so I downloaded it, too. Then, lol and behold, I get a message that I have to use a PC/laptop to do that. So, couldn’t you just have let me know that before I downloaded all the apps? That’s pretty lame in my book. And I want to be able to add products from an iPad. Requiring a customer to have a certain hardware and platform to perform basic functions in the app is not acceptable, particularly with the amount of money that I spend with Squarespace. If you need someone to do beta testing in this feature, please let me know. I would be happy to help.
Why no iPad support?
by BillyParagon on 2019/04/24 12:12
The other Squarespace apps are great on ipad. This (important) part of that suite is somehow overlooked or forgotten when it comes to the tablet experience. It will still display, but in that tiny phone crop in the middle of a black screeen and can only be held vertically. So switching from using a tablet keyboard in the other apps to this one isn’t ergonomic. You have to detach you keyboard and hold it upright. It’s just upsetting since the other apps are so good.
Trash
by Ambergerrr on 2019/04/01 21:11
If I can’t add new items with this app what’s the point?
Doesn’t make any sense
by Lawnmower man on 2019/03/11 01:09
How do I add product to my inventory using the Commence app? This doesn’t make any sense if I can only edit existing goods, and not being able to add to existing inventory.
Seems silly
by Renbotwo on 2019/02/26 08:26
It can do all it can do. But not add new items... so now here I am, my computer broke, so i think oh great, I can just use my phone! Nope. You can edit existing stuff, why not add a new item.... please update so I can add new stuff to my shop so I can afford a new computer so that I don't have to use this half baked app.
Useless to me in current state
by Valkoor Drake on 2019/02/20 06:38
So I can delete products but I can’t add products, I feel like that should be a thing.
Why Bother?
by Molly81576 on 2019/02/19 04:09
Why do I need 3 separate apps? Why aren’t your apps more functional? I’m trying to remove subscriptions from several products and I can’t do that on the Commerce app and your mobile website solution is something my son’s 7th grade STEM class could do better at. You guys are supposed to be the Pros here.
Just like the company
by artbyjes on 2019/01/14 21:49
It may be convenient — but it doesn’t work very well.
Updating Lag Time
by AMH2007 on 2019/01/03 19:05
The app is a necessity if you have an online store, but it takes way way too long to load new orders coming in or opening/searching for an order. I feel like I could be so much more productive if this app was quicker! Looking forward to any new updates to help this issue
No push notifications
by Saladeem on 2018/12/27 05:15
I love the simplicity of the app but without push notifications I have to constantly check the app to see if an order was placed or not. When I go into my settings on my iPhone, the Squarespace Commerce App is not listed under notifications but instead in the bottom list of apps that doesn’t allow me to choose whether to turn on or off push notifications for each app. Online there is no answer to fix this because the instructions say that it is inside the notifications tab, which it is not.
Needs Improvement to Support iPad & Split Screen
by pmajerle on 2018/12/01 13:03
I love hosting my web site on Squarespace and like having this App to manage the store side of our site. Please update your app to support the iPad in Horizontal orientation and to allow the App to be used in Split Screen mode. I want to be able to use your app side by side with QuickBooks.
Can’t log in
by lumpy space alex on 2018/11/10 01:00
I can’t even log in. Freezes immediately once I opened it...
Useful
by addierawr on 2018/11/07 21:42
Having a store online the app is needed. Which there were more options like the dashboard though. I moved over from Etsy so this is a huge jump. Love everything expect the ability to do exactly what I can do from my desktop.
i need this app to be ipad compatible
by Art Jenkins on 2018/10/27 08:04
i use my ipad as a laptop and all the square space apps work great except this one please fix
Inventory down hill
by Wazydont on 2018/10/22 02:21
The inventory system was so much easier to use before the update. It is so tedious to change inventory now, you may as well use the computer as if is easier than the app. It’s sad when updates fix things that aren’t broken.
Cannot fulfill orders from all
by ireviewr on 2018/10/17 16:22
So frustrating that this latest update has bug that won’t let you click on Fulfill order when you want. It stays grey unless you uncheck Send Fulfill Email. Why Squarespace?
Great app but it’s missing something...
by BroxxDM on 2018/10/16 14:28
I just want to start off by saying its a very useful tool to use while managing sales from my website. One thing that it’s missing though is the option to add a tracking number when you mark orders as fulfilled. On the website it opens up a window where you can add tracking and the carrier. On the app it simply marks the item as fulfilled, and emails the customer without allowing you to add their tracking number.
Broke my products.
by emi2994 on 2018/10/06 23:21
I uploaded 10 new products via the desktop version of squarespace the other day, then logged into mobile to push them to visible. Each product (and ONLY those products) that I interacted with on this app are now completely uneditable on the desktop version of the site. Can’t change the quantity, can’t save any changes without getting the supremely unhelpful “something went wrong” message. I’ve tried everything.
eCommerce is mobile
by Seanhoytphoto on 2018/08/19 22:05
Glad I can see my products and inventory. Very disappointing I can’t sell my products via the app. Why aren’t developers looped into v8 Commerce? I’m literally telling my clients to use a different Commerce platform bc I don’t want to take them down the blind squarespace route that has only basic (and deficient) Commerce solutions and workflows.
Can’t edit price.
by dannoS on 2018/07/31 05:00
The app is called commerce but I can’t edit the price of my items. The app is almost useless to me without that.
Inventory management
by Seaduced Sea Glass on 2018/07/21 19:23
The app doesn’t allow you to add inventory from your phone- you can only edit and delete inventory. For someone who doesn’t always work from a laptop and wants to add products, this is very inconvenient and takes away from my online shop being fully stocked with my newest items.
Bare Bones
by South Philly Basset on 2018/07/14 17:20
This app is bare bones at best. Needs the ability to upload and edit products. Also the absence of native iPad support is just silly. Please consider an iPad version to go along with the iPhone version.
Need More Options
by Cap4444444 on 2018/07/10 15:58
I enjoy Squarespace as a website platform and this app is a must-have if you have a squarespace site already. What I would appreciate is full editing capabilities on my listings. It doesn’t make sense that you can edit name, description, stock, tags, but NOT price. Why? There are a lot of capabilities of the Etsy seller app that are not present in any SS app, and to fully utilize SS on your phone you have to download 4 or 5 different apps. If you haven’t committed to SS yet and are just starting your retail biz online, I highly suggest starting with Etsy.
Must have app if own a squarespace product website
by Hjc5 on 2018/06/18 10:25
Pros: conveniency, can track orders on the go, can edit merchandise inventory, thankful for the update that allows to add pics and item description for merchandise, schedule merchandise availability What I will like to see is the ability to add/change pricing and be able to organize product placement. For example: category necklace: being able to change the order of each product so it’s displayed in order I see fit on website (hope this is explained well lol!) Other than that it’s a MUST have app if you are operating a product business with squarespace
The app will not open after last update
by lcjacobs on 2018/06/04 16:23
The app no longer opens. Hangs.
Get it together
by Sterling Alexander on 2018/05/18 23:30
Just downloaded the app after having a paid Squarespace account for six months. I click Login and the screen goes black. Does nothing. Glad to know I’m spending so much to have half the boasted services available 🤦‍♂️
Overrated
by rhondamd on 2018/05/10 15:27
I’ve been a customer with squarespace for over 5 years and while I appreciate their attempts at providing multiple channels for business Development, I simply wish they would be consistent. There is always some type of bug or error not only on their apps but also their website. We all have businesses to run and if we don’t have an effective web hosting platform to do so, it’s bad for business. I also do not like the fact that I can never get in contact with anyone and have to resort to Twitter, Squarespace Forums or by writing a review.
Nice tool when work
by DiP2013 on 2018/04/24 03:19
This is very helpful tool to keep you on business pulse while you out of office. But the app forgot you stored credential on regular base. So, it’s turn useless when it needed most. This is only reason not give 5 stars.
Can’t add new inventory?
by @kylaemman on 2018/04/22 04:32
Is there a way to add inventory? Would love an easy way to add it into my store while on the go.
Good
by KierraKid on 2018/04/19 04:20
This product allows easy access to my existing inventory and allows me to process orders it lacks things that would make a simple but huge difference. Simply being able to update my website calendar or being able to see the prices for the individual variants on a listing would be helpful. A way to process cards and track inventory for the occasional in person sales would be above and beyond and make my life so much simpler.
Bad update.
by Woooozy on 2018/04/17 19:33
Terrible update that now requires you to sign in every time you go to the app. Please fix.
Missing product photos
by Oloshi struvvs on 2017/12/15 15:18
I loved the app until I tried updating it about a month ago and now I can not see the photo of the products that the customers have purchased . The only thing that appears is the product number . This makes processing orders twice as long as it would normally take because now I have to log into a computer to see the actual photo of their order . I tried updating a second time , deleting the app and re-adding it, and still the same issue . How can this issue be fixed ? Also, how can I upload multiple products on my site ?
Needs work
by Apple-land on 2017/12/12 15:11
I wish I could edit all the aspects of commerce. Like add items. Upload photos, rearrange store items.
I love this app but...
by FaceBeatQueen247 on 2017/12/03 15:08
This app is amazing when you just want to manage everything. But anything outside of that is where the "but" comes in. I'd love to be able to update product photos of my inventory from the app and add inventory when needed as well. Versus having to do it from a computer and logging in through the dashboard. Sometimes I'm on the go and don't have time to sit down and do all that. Please update this app because it has so much potential and I'd hate to leave after so many years in being a customer because of minor things as this.
Adding inventory, is needed.
by JrFromQueens on 2017/12/02 17:26
As other have said, while the ability to manage existing inventory is great, we NEED to be able to add new inventory as well. Without that this App only gets half the job done when it come to commerce. Hopefully the ability to add new inventory will be arriving in 2018.
So much more room for growth
by SupSophia on 2017/11/26 00:08
For as sleek as Squarespace's branding is, you would think their app would be just as modern. Unfortunately this app is just to manage existing inventory. Don't get me wrong, that feature is great! But, it should just be one of the features, not the existence of the ENTIRE APP. That's basically ALL you can do. It'd be soooo much better and so much more helpful if we were able to add new inventory with a click of a button for those who can't always get to a computer straight away. I'm hoping the app will come out with new features like other ecommerce applications.
add some things
by mb781739 on 2017/11/25 03:09
Love love this app! It helps me know what orders just came in and helps me stay organized. But please add an option to upload items through here or edit them! It would be much better.
Suggestion
by Chels585 on 2017/11/08 12:43
Pretty, pretty pleaseeee allow products to be added from the app! It would literally make this app PERFECT for Squarespace users 👍 Will change my review to 5 stars if this happens!
Good, but needs further development
by Instagrammer Jessica on 2017/11/07 14:36
I think this app is great for tracking inventory and order processing, but I wish it had more editing capabilities. Ideally this app should allow users to add new products and images and edit directly within the app as well.
Helps me run my biz on the go 👍
by HoydBreton on 2017/09/27 19:13
I don’t always have access to my laptop but I do have my iPhone around. Love being able to jump into the app and mark orders fulfilled as soon as I ship them as well as create discounts on the go in order to lockdown some time sensitive conversions. Looking forward to the ability of editing my products 🙏
Ridiculous that you can't add to inventory
by Tah0821 on 2017/09/19 16:36
I don't understand why squarespace doesn't allow u to add to update inventory. I really thought switching from wix would be easier but it turns out they were most convenient when it comes to inventory updates. Why is this not possible with square space??? I'm seriously consider switching back to Wix just because of this. I can't always get to a laptop. I use my phone for everything. If I want to do a quick flash sale I can't. It's crazy!
Useless App
by Rolyat aniitsirK on 2017/06/30 17:38
Pro: - I an adjust inventory levels. - adjust item visibility. Cons: - Can't edit listings copy. - can't add or remove photos. - can't adjust pricing - can't create new listings. Overall a pretty useless app considering most of what I would want to do lies in the "Cons" category. Unfortunately squarespace runs behind in the eCommerce industry which is why one of my websites has made the move to a competitor. Thinking about the same for my other website.
Ok but it could be better!
by Salongirl803 on 2017/06/18 13:25
The app is ok for the most part but it would be nice to add a feature to update prices of your inventory. Being able to adjust prices for instance if you're having a sale on an item through the app versus logging onto the actual website. Adding new inventory items from the app would be great also.
Glitchy and not enough features
by ch.ow on 2017/06/12 02:29
Scanning the tracking barcodes doesn't work anymore, updating stock levels and item status always glitches and is inaccurate, can't change the price of products or edit pictures or categories, can't even list any new products at all. You would think paying $144 a year to Squarespace would be worth more than this shameful app.
Convenient but not Efficient to max capability
by M ofTerraAndTwine on 2020/08/28 15:50
It’s convenient to have access to order, billing, inventory but the features of the app are lacking. I only just dl’d it so my feedback is minimal but as of now I would really like to see the inventory section be updated to reflect a separation of inventory from different “shop” pages on the website. For example I have a retail shop and a pw protected private shop for wholesale. But this app consolidates ALL the items into one which is a mishap just waiting to happen
Doesn’t Do What It’s Supposed To
by veryupsetuserandy on 2020/09/21 16:08
The app doesn’t work at all. Like, think of something you would expect this app to do: It can’t do that. The app cannot update your inventory. It can not fulfill orders. It cannot sort orders. It cannot search inventory. It cannot refund orders. It basically serves as a slower alternative to checking your email inbox to see if you have any outstanding orders and see what items those orders might be, but I cannot upload photos from my phone to listings, add listings, update the quantities of listings, update sale information on listings, check out customers, link my Square reader to sell in person, mark orders as fulfilled, etc etc etc etc. Any time you click any button in this app it freezes, then after a lengthy pause tells you “Something has gone wrong. Try again or contact support”. App is completely and utterly useless. I hate working with Squarespace so much. I wish I had chosen to run my store on Shopify instead.
Complete Dissapointment
by Mike6545 on 2020/07/30 07:26
First, it lacks any options. I have forms set up on products because I need to collect info. It works on the website but not on the app. Why?? So I need to use old school paper applications when selling in person which defeats the purpose of moving to this platform. Second, only site admins can sell. What a dumb security flaw. I need people all over the city selling at events and the only way to do that is to give them all FULL access to my website??? Not even “store managers” are allowed to sell products. Absolutely ridiculous. Thoroughly dissapointing and I feel misleading. I felt confident this was the right platform until mid-building it and at a point of no return I started realizing all of the limitations and obvious features missing or underdeveloped.
An app so bad I have to move my website
by SKTCeramics on 2020/05/29 02:00
*edit* I reached out to customer service and the response was told that the app does not do what it is supposed to at the moment, but my feedback will help in future versions. I cannot spend time waiting for future versions and will have to move my business elsewhere. This app continuously crashed mid checkout, took forever to load items. After wrestling with it for a week my only option is to make a new website on a different site because web and retail inventory integration is crucial to my shop at the moment. I’ve had a squarespace site for years but this is unacceptable and will not work for my business. It should have never left the beta phase.
Updated review
by atb9952 on 2020/08/17 01:55
On prior version I believe you could edit price of items with variants in aggregate rather than individually. I actually see why you want to update them individually. My two star review has been updated to 4 star because I got a response promptly from developer and the app fits most of my commerce needs. Would like to be able make font and size changes to the commerce page (for categories) as it is so small on phone but overall I'm impressed.
Bad update
by dzen_lu on 2020/04/27 20:40
The app was working pretty well for me before last update. It’s “live” but isn’t updating or saving my changes. This has caused me several problems and a lot of time wasted doing the same thing over and over. PLUS I’ve had several products just disappear! For me that means reuploading 50 pics or so per product. I love the website but I don’t always have my laptop to work on it. The app was so convenient til it wasn’t. Please fix the issues and give back a save button!
Just ok
by MayaPapaya94 on 2020/06/29 23:12
I’m not quite sure what’s going on with the app nowadays, but there are many problems that I’ve spotted. The app won’t display many of the pics of my products, or displays old pics that I’ve previously deleted which leaves me confused. However updating the information regarding my products is working better than ever. With that said it’s hard to keep track of which products are which because of the lack of being able to see the picture of the products. I’ve also posted new products on my website but the photos won’t display. This is definitely the most frustrated I’ve been with the app thus far. Hope the issue gets fixed soon. .... I updated the app and I’m still having the same issue. Recent update fixed the issue! Thank you!!!
Issue with Inventory pictures
by CHarris082308 on 2020/06/14 12:58
I like being able to use the app for a lot of actions, but there is an issue with the Inventory where all my items either have all the same picture, or missing picture, by category. For instance, I have many different types and scents of Goat Milk Soaps that are listed separately, but ALL of their pictures are of a particular one even though the listing itself has the correct images
No Shop Menu
by sarah0515 on 2020/08/23 02:33
There is no where for me to add menus/categories under “shop” it only has “shop” and then you add your products there but I need categories I sell many different items and I haven’t found the option of which category I want to put it in. Also I can’t add variants to my products. I will update the review once I can get it to work
Helpful, but needs work
by MissLoxie on 2020/05/31 00:29
I like to use the app because of the inventory update connected to my website, and I can use Square, however, it would be nice to be able to add a customer when checking out and also use my scanner. Please consider those 2 updates.
New update has issues
by kelley530 on 2020/04/24 16:44
I use this app everyday to help run my business, but it’s partially useless now since this update. There’s no save button when you edit products, am I missing something? I often have to update my stock and prices and it allows you to do so but it Doesn’t let you save once you changed quantities, price, ect.. this can’t be right.
Picture Does Not Match Description
by qiana7676 on 2020/09/06 04:12
Hello, Not sure what is going on with this app, but I just downloaded it today and notice that the pictures in the app do not reflect the description of the picture. For example, my Feline Eyewear comes in several different colors on my website however the same picture is duplicated on all of them. I tend to checkout by the picture vs the description because it is faster for me. Please fix.
Very slow!
by GorgeousGelato on 2020/06/13 02:32
1) On my iPad Air this app is terribly slow. I don’t know if it needs the latest possible model, but I’ve never seen something so slow. 2) It doesn’t sound when receiving an order. I can see your software engineers never worked in a shop that uses this app (or at least made a simulation).
Not happy with the update
by aswechoke on 2020/04/26 07:14
Whenever I get an alert that I’ve had a sale and I tap it, the app just sits there and loads, never bringing up the invoice page. It’s just blank with the wheel loading icon in the center. I have to force quit and sometimes the app will load after that. Very frustrating and this did not happen before the update. I will change my rating when this gets fixed.
Commerce issues
by dodge mccoy on 2020/06/08 14:52
What’s up with the commerce app and page of the website?? it’s not allowing me to save any of the changes I make to a product it just crashes.
iPad is a great addition BUT
by AppLove101 on 2020/04/15 01:16
The scanner stopped working now. Can’t scan tracking numbers. I have to manually enter them now.
Trash
by DeeLashee93 on 2020/05/20 06:16
I got this app because the Squarespace app told me to download it in order to edit my page, but it doesn’t edit. When I try to edit it tells me to go back to the Squarespace app which sends me BACK to this app. Both apps are trash. I’m thinking of cancelling my whole account.
Absolutely Useless
by shelbysparkling on 2020/05/08 19:46
This app is so much more frustrating than I ever imagined an app could be. No more than two button clicks and the whole thing crashes. Changes won’t save, the app is frozen more often than not. And infuriating waste of time.
Customer info?
by Broncolove on 2020/05/01 05:58
Would be nice to capture customer information at time of sale.
I’m disappointed
by MissPrisB on 2019/07/31 19:07
I’m disappointed b/c I’d love to be able to add inventory to my website from here but cannot. Also, I find it’s somewhat annoying that you all have 3 different apps. I had the Squarespace app but to add inventory wasn’t an option nor was adjusting any inventory or doing promo codes. I had to download the Squarespace Commerce app. Only to find out adding inventory is still not an option. It’d be beyond convenient to be able to run my website from 1 Squarespace App as opposed to having to jump back + forth between them. Squarespace I love you + your platform + your website build out has gotten a ton more useful over the years but what gives in the app dept? These apps have so much potential!! In today’s day + age it’s not always conventional to be at your computer. I’d like to believe you all have developers working on this. Please let us know when these options become available.
Won’t Allow Uploads Of New Product
by Sasha A. S. on 2020/08/04 20:22
Last update completely ruined this app. Disappointed I can’t upload new products(physical or services), unless I’m on a computer.
Slow
by  on 2020/09/21 16:42
Can’t search for places orders on the site or mobile right now. Got to get this fixed!
Square fees along with commerce app
by BearRootBitters on 2020/03/02 21:24
I like the integration and want to sell everything on one platform but square charges 2.6% + 10c which is fine because I just add that on to the cost for the customer if they want to use their card. I can do this in the square app but if I use this app then I can’t change the “taxes” or “fees” without it changing my website cost. I don’t have any fees on my website so it wouldn’t be fair to charge my online customers the square fee. It would be nice if they could separate Point Of Sale taxes or fees from my website. Right now, unfortunately I will have to use the square app separate from my website which means more management on my inventory but in the long run, saves me a lot of money.
Cannot edit items in app
by Lizd1991 on 2019/11/15 16:37
The app won’t let you edit the name of a product. I typo’d on the name of a product and just want to fix it and apparently I have to track down a desktop computer to do so. Tried to use the squarespace website design app to make changes and it redirects me to the commerce app. Tried to use the web browser on my phone and it redirects me to the app. Tried to use the commerce app to just add another variant thinking if I add a new one I will have the ability to enter the name of the product but you can’t add variants through the app unless I’m missing something. It’s a small issue that is causing me a lot of frustration because other aspects of the app function well. But the whole point of the app is for ease of use on mobile devises so the requirement of using a computer for SOME things and the app for others makes using the app annoying—you can’t actually rely on the app so what’s the point of having it?
Must have app if own a squarespace product website
by Hjc5 on 2018/06/18 10:25
Pros: conveniency, can track orders on the go, can edit merchandise inventory, thankful for the update that allows to add pics and item description for merchandise, schedule merchandise availability What I will like to see is the ability to add/change pricing and be able to organize product placement. For example: category necklace: being able to change the order of each product so it’s displayed in order I see fit on website (hope this is explained well lol!) Other than that it’s a MUST have app if you are operating a product business with squarespace
Can’t edit Page Settings
by Pastry Chef in NC on 2019/10/31 12:58
You completely left out the ability to access anything to do with Page Setting for the online store. I need to edit my “categories” for my items in my online store and there’s nothing in the Commerce app that will allow me to do so. I had no idea that it would be so difficult or nearly impossible to edit or delete categories. For some unknown reason whenever I try open Page Settings from my Mac, iPhone or IPad from my Squarespace website page...the dialog boxes that come up are blank. I can see “General”, “SEO”, “Advanced”, etc on the left side of the dialog box....but the right side dialogue box is blank so I can’t even see/change anything. Please help!!!
Good idea, but still needs work!
by Ek246891 on 2016/01/13 18:16
I really like the idea of being able to adjust my online store on mobile devices more easily (doing website changes via the mobile devices through the regular website is a major pain!). So, I eagerly downloaded this app! First test: editing inventory for one item. Well, that didn't work, because once you start entering a number, the keypad that enables you to enter the number covers up the pop up window asking you to confirm the changes. No way to go back or anything, meaning you cannot actually use that function or do anything else in the app from there on out, because you are stuck in that screen. Great idea, but still needs a bunch of de-bugging.
Missing product photos
by Oloshi struvvs on 2017/12/15 15:18
I loved the app until I tried updating it about a month ago and now I can not see the photo of the products that the customers have purchased . The only thing that appears is the product number . This makes processing orders twice as long as it would normally take because now I have to log into a computer to see the actual photo of their order . I tried updating a second time , deleting the app and re-adding it, and still the same issue . How can this issue be fixed ? Also, how can I upload multiple products on my site ?
I love this app but...
by FaceBeatQueen247 on 2017/12/03 15:08
This app is amazing when you just want to manage everything. But anything outside of that is where the "but" comes in. I'd love to be able to update product photos of my inventory from the app and add inventory when needed as well. Versus having to do it from a computer and logging in through the dashboard. Sometimes I'm on the go and don't have time to sit down and do all that. Please update this app because it has so much potential and I'd hate to leave after so many years in being a customer because of minor things as this.
Can’t Upload Products from iPad
by Mr Whitekeys and Buddy on 2019/05/01 17:54
I downloaded the New Squarespace app so I can manage the THREE websites I have with Squarespace. I wanted to add a product and got a message to use the App for Commerce, so I downloaded it, too. Then, lol and behold, I get a message that I have to use a PC/laptop to do that. So, couldn’t you just have let me know that before I downloaded all the apps? That’s pretty lame in my book. And I want to be able to add products from an iPad. Requiring a customer to have a certain hardware and platform to perform basic functions in the app is not acceptable, particularly with the amount of money that I spend with Squarespace. If you need someone to do beta testing in this feature, please let me know. I would be happy to help.
Almost there.
by Dalenanne on 2016/01/13 17:19
I like how simple it is. Doesn't need o be fancy to get work done. It navigates quickly and even shows all information from past purchases. What I wish it had was the ability to edit your purchase items. You can view everything but you cannot edit anything. So basically it's a commerce app to view information but not to post new items or change the stock of a certain item. I think this will change as its developed so I'm pretty happy so far. Not sure how much I'll use it but we'll see!
Help a small business owner out?
by azachava on 2019/08/01 14:47
This app is fine, but it could easily be made amazing. As a small business owner who does ceramics I will often just have my iPad open for shipping day rather than risking the health of my laptop and this app is only compatible with phones so it’s blurry on the big screen. It would also be amazing if I could add products on my phone! Just snap a pic fill out the price and post to my site. Please, please, please, if you say your for small business owners then put a little work into this app. I have had it for 3 years now and it has barely changed.
So much more room for growth
by SupSophia on 2017/11/26 00:08
For as sleek as Squarespace's branding is, you would think their app would be just as modern. Unfortunately this app is just to manage existing inventory. Don't get me wrong, that feature is great! But, it should just be one of the features, not the existence of the ENTIRE APP. That's basically ALL you can do. It'd be soooo much better and so much more helpful if we were able to add new inventory with a click of a button for those who can't always get to a computer straight away. I'm hoping the app will come out with new features like other ecommerce applications.
Great app but it’s missing something...
by BroxxDM on 2018/10/16 14:28
I just want to start off by saying its a very useful tool to use while managing sales from my website. One thing that it’s missing though is the option to add a tracking number when you mark orders as fulfilled. On the website it opens up a window where you can add tracking and the carrier. On the app it simply marks the item as fulfilled, and emails the customer without allowing you to add their tracking number.
Good
by KierraKid on 2018/04/19 04:20
This product allows easy access to my existing inventory and allows me to process orders it lacks things that would make a simple but huge difference. Simply being able to update my website calendar or being able to see the prices for the individual variants on a listing would be helpful. A way to process cards and track inventory for the occasional in person sales would be above and beyond and make my life so much simpler.
No push notifications
by Saladeem on 2018/12/27 05:15
I love the simplicity of the app but without push notifications I have to constantly check the app to see if an order was placed or not. When I go into my settings on my iPhone, the Squarespace Commerce App is not listed under notifications but instead in the bottom list of apps that doesn’t allow me to choose whether to turn on or off push notifications for each app. Online there is no answer to fix this because the instructions say that it is inside the notifications tab, which it is not.
Overrated
by rhondamd on 2018/05/10 15:27
I’ve been a customer with squarespace for over 5 years and while I appreciate their attempts at providing multiple channels for business Development, I simply wish they would be consistent. There is always some type of bug or error not only on their apps but also their website. We all have businesses to run and if we don’t have an effective web hosting platform to do so, it’s bad for business. I also do not like the fact that I can never get in contact with anyone and have to resort to Twitter, Squarespace Forums or by writing a review.
Mixed
by hafcrazy on 2016/01/29 06:51
I beta tested this app and loved it. So excited to be able to manage my orders on the go. Still happy with the iPhone app but there seem to be some glitches in the iPad version. First I couldn't even access the app for my iPad through the App Store. Now that I've got is loaded I'm stuck on a screen updating my inventory. The number key pad won't go away and allow me to confirm the change. I am hopeful this will be fixed. My experience with SS has been great so far.
Inventory / shipment
by Shayan Sadrolashrafi on 2020/04/13 00:11
So we have few beauty brands and we are struggling in warehouse, love the platform but the apps are not that great! So when I process the orders goes from pending to fulfilled But the problem is I need to manually type every order number in order to pull it up and see what the order is and the pack it when we have massive orders this way keeps us so behind.. what if we could just scan the barcode of the label that we printed in the search section and it would pull it up? This is supper simple and fast for us, just scan the labels that we have printed from Shippo that is connected to Squarespace and it would pull up the order. Another issue is the inventory why there is not a scan future/mobile/scan gun and barcode generator? Instead of manually entering? Why it does not get connected to Ariba? Please add these feature it helps a lot! ❤️
Ridiculous that you can't add to inventory
by Tah0821 on 2017/09/19 16:36
I don't understand why squarespace doesn't allow u to add to update inventory. I really thought switching from wix would be easier but it turns out they were most convenient when it comes to inventory updates. Why is this not possible with square space??? I'm seriously consider switching back to Wix just because of this. I can't always get to a laptop. I use my phone for everything. If I want to do a quick flash sale I can't. It's crazy!
Just what I wanted.
by pbandjillian on 2016/01/25 05:29
So many times I stood in the post office and thought, I need to mark this order as fulfilled on my laptop as soon as I get home... and then I'd forget. The convenience of this app is wonderful. Thank you for fixing the bug that would crash the app when you sent confirmation to customers. Looking forward to other app developments from Squarespace.
Helps me run my biz on the go 👍
by HoydBreton on 2017/09/27 19:13
I don’t always have access to my laptop but I do have my iPhone around. Love being able to jump into the app and mark orders fulfilled as soon as I ship them as well as create discounts on the go in order to lockdown some time sensitive conversions. Looking forward to the ability of editing my products 🙏
Cant add inventory otherwise easy to use
by Jree123456 on 2019/11/18 14:21
I’ve been really frustrated with this app. If I want to add new inventory there’s no way to do so in the app. If I go to my squarespace app it directs you back to the commerce app to edit inventory. I don’t want to have to rely on a desktop to add inventory when most of the time I’m using my phone or tablet. I’ve tried using the desktop website on my phone and that’s a mess too. Please update this feature!
Needs Work
by Lisnupclothing on 2016/01/17 03:12
Solid idea if it was a well running app. Frequently crashes, especially if you try to access the app from a notification in the notification center after you receive an order. Also needs a feature where you can sort orders by date received. I have to scroll all the way to the bottom to see my most recent orders. I trust Squarespace will get it right because they are known for fluidity and quality, but came up short here.
Please add an “add products” section
by candacecunard on 2019/06/11 05:22
I enjoy Squarespace all around and love how my site has turned out. I run most of my business from my phone and create on the go. I would like to be able to update my online store from my phone. I have all the photos of my products in my camera roll and I have to send my photos to my computer just to create a new product.
This app is simply pointless
by Daisy Carlene on 2019/12/22 07:22
I see from a former review 2 YEARS ago that an inventory editing option had been “submitted” but clearly that didn’t happen, The fact that you guys have grown so big in the past couple of years and still haven’t corrected this HUGE flaw of not being able to properly edit inventory is baffling. Please just listen to your customer user base and add this feature. This app’s reviews would drastically change for the better if you simply updated the app.
Uploading
by BammRoc on 2019/07/04 12:04
The app is a good tool to manage and trade sales. But when it comes to adding or editing a product the app lacks. I’m rarely able to upload from cpu and would like to be able to upload on the go. I’ve created product placeholders to add pics for products from my phone but once I try to add the variations (color/size) there’s no option. Can we get this added within a future update?
Inventory sold?
by Acexprt on 2017/06/07 14:25
Why is there not an option to view how many of one item I've sold? It seems like the most basic and logical thing for a commerce management app. I'd like to be able to see how many times I've sold an item. To see what's popular. I'd also like to see what was popular for specific months. Why can't we have the commerce and Analytics app combined into one app?
Why no iPad support?
by BillyParagon on 2019/04/24 12:12
The other Squarespace apps are great on ipad. This (important) part of that suite is somehow overlooked or forgotten when it comes to the tablet experience. It will still display, but in that tiny phone crop in the middle of a black screeen and can only be held vertically. So switching from using a tablet keyboard in the other apps to this one isn’t ergonomic. You have to detach you keyboard and hold it upright. It’s just upsetting since the other apps are so good.
Rating Trends
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All Versions
2.0
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 2
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 1
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Current Version (2.1.9)
2.0
34 total
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 2
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 1
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Version History
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