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App name
mychoice casino jackpot slots
Description
Welcome to mychoice casino! Featuring 200+ real Vegas casino games for free! Experience the most popular games on the casino floor right in your pocket. Play all your favorite games as if you’re really in Vegas! You’ll be sure to recognize our slot games including African Diamond™, China Shores™, Roaming Reels™, Crazy Money™, and so many more. Your very own FREE casino is now right at your fingertips! Install today to receive: - my rewards: Earn rewards like mychoice Tier Points and mycash with every purchase of online credits on the mychoice casino app or mychoicecasino.com! - my favorites: Favorite the games you love most for easy access and faster winning - my games: Over 300 authentic casino games including slots, blackjack, roulette, poker, and keno - my profile: Your page where you can easily check your gaming and mychoice rewards information and more! - my bonuses:Daily wheel spins, hourly credit bonuses, tournaments, challenges and more! - my credits: FREE CREDITS right away! Feel like a true high roller once you link your mychoice account and gain access to the exclusive mychoice loyalty lounge. Download mychoice casino today - where everyone is a VIP! Jackpots are waiting just a click away when you play with mychoice casino! This application is for entertainment purposes only. No prizes or other items of value can or will be awarded based on play. By downloading this application, you are representing that you are at least 21 years of age and that the application will be used only for lawful purposes in the jurisdiction in which the device is operated. Gambling problem? Call 1-800-GAMBLER Be sure to check out all of Penn National Gaming’s great locations! There are properties throughout the country including: Ameristar East Chicago, Greektown Casino-Hotel, Hollywood Casino Bangor, Hollywood Casino at Charles Town Races, Hollywood Casino Columbus, Hollywood Gaming Dayton Raceway, Hollywood Casino Lawrenceburg, Hollywood Gaming at Mahoning Valley, Hollywood Casino at Penn National Race Course (PNRC), Hollywood Casino Toledo, Plainridge Park Casino, The Meadows Casino, Margaritaville Resort Casino, L’Auberge Resort Casino, L’Auberge Baton Rouge, Hollywood Casino Gulf Coast, Ameristar Casino Vicksburg, Boomtown Casino Biloxi, Boomtown Casino Bossier City, Boomtown Casino New Orleans, 1st Jackpot Casino, Argosy Casino Riverside, Argosy Casino Alton, Ameristar Council Bluffs, Hollywood Casino St. Louis, Hollywood Casino at Kansas Speedway, Hollywood Casino Aurora, Hollywood Casino Joliet, River City Casino and Hotel, Prairie State Gaming, Tropicana Las Vegas, The M Resort, Ameristar Black Hawk, Cactus Pete’s, Zia Park Casino, Sam Houston Race Park, Freehold Raceway, Favorites of Gloucester, Favorites of Toms River, Off-Track Wagering Lancaster, Off-Track Wagering York, Retama Park, Sanford Orlando Kennel Club, Valley Race Park. Play games you recognize from the casino like: China Shores, African Diamond, Fire Wolf, Gonzo’s Quest, Alchemist’s Gold, Shamrock Spin, Zoltar, Carnival In Rio, Gypsy Riches, Bollywood Story, Chili Chili Fire, Drive Multiplier Mayhem, Fiesta Senorita, Frozen Arctic, Gypsy Fire, High Voltage Blackout, Hook’s Heroes, Ice Opals, Jumping Jack Cash, Jumpin Jalapenos, King of the Luau, Mata Hari, Riverboat Queen, Savannah Storm, Starburst, Theme Park, Vikings, Wild Bazar, Double Ruby, Big Prize Bubblegum, Blue Ribbon, Double Bullseye Jackpot, Crazy Money, and Cash Machine.
Game cheats
by deeboy31985 on 2021/11/21 06:59
Game is a piece of crap if you bet low 90% chance you will win if you bet big 90%you will lose I tested it to see the outcome I had a few billions in my account I did 10 games betting at 20k I won 8/10 than I did 10 bets at 500k I won 3/10 I had a 20 in black jacks they will have a 12 and just magically get a 9 but if I have a 12 I always get a 10 waste of time never playing this crap again if I can give it a zero star I would
Love it
by aflaketedatruth on 2021/11/17 01:11
Love this app and games
Spin points
by jsilduck on 2021/11/16 19:16
Very very very low discouraging
Money????
by B4613 on 2021/11/15 02:08
Where’s
Continues to Crash on Apple Devices
by Tom Meyer on 2021/11/03 01:36
App won’t open. Can’t log on again on any Apple device using a version of 15.1 You guys need to fix this. Can’t contact app support, either.
Update problem?
by Goodluckfindinganickname on 2021/11/01 17:55
I used to love thus app, but I too am stuck out if space once I spin the wheel. I can only go to the sales page. PLEASE help me oiut of thus glitch - I want to play!
I don’t understand?
by pokerguy79 on 2021/10/27 21:55
I don’t understand why a casino will make an online platform to not be able to win free money or play with real money but instead you have to play with gold chips or whatever the virtual currency Is.So coming from a casino”s point of you why would you not want to make money online and have people buying for real money that makes no sense to me. If anything it was a waste of time because there’s plenty of sites you can play online for free why would a casino wasted its time on play chips. Like I said there’s already plenty of sites that do that so for the casino to do that it just doesn’t make any sense to me at all.So unless there’s something I missing and if I am please inform me but so far this is what I understand. Because there’s no game that I play online on this app that makes me want to go to Hollywood casino and play it for real the whole point of the app is that way you can play from home for all those Sheeple because they’re afraid they’re going to get a virus like an idiot!!!!!
Constant errors
by Steveyab on 2021/10/26 21:04
This app isn’t good. Several games won’t load, or errors will pop up in the middle. I can’t tell you how many times I’ve been in the middle of a game and it crashes. There goes the bet and the credits don’t get returned. So you’re stuck. Otherwise if you’re looking to waste time you can give this app a shot.
App
by Radonern on 2021/10/26 13:54
I have downloaded ap but it will mot open for me to play games what am I doing wrong?
Lots of technical errors
by Wuddarush on 2021/10/19 17:55
Every time I’m playing it says “account not available, or “technical error” still needs improved for enjoyable game play.
Love it
by ibg_iB on 2021/10/17 23:47
Great app love it,,, it also gave me my free play no lie honest
Updates to this app are not worth it
by grandfatherednomore on 2021/10/16 13:08
Every update games stall more then the last update. customer service is a joke saying fix your device. IT will not answer any questions.
Grrrr
by FeatherWoodBabi on 2021/10/16 03:28
Where did big prize bubble gum machine go?
Trying to log in and it’s telling me my account has been suspended. WHY.
by Liz Wright. on 2021/10/12 18:12
Help me understand
Not impressed
by Hussle Crowe on 2021/10/12 13:46
For this to have names like Hollywood Casino and promoted by Greektown Casino (which shows up in my email every week) the slot games on here are terrible. I play nor seen none of these crappy games they have on here at the casino. I play the Buffalo wheel, Buffalo revolution, Buffalo collection, Buffalo Chief, Lighting Link, Dragon Link, Huff n Puff, Prosperity Drums, just a few of the games I play. Never seen or heard of these games. I’m sticking to Lighting Link, Cashman & Heart Of Vegas. Who have the actual real games that’s in the casino’s I frequent. I have you 2 stars for the effort though
Terrible experience!!!! Customer service is a joke!!
by xraylvl3 on 2021/10/09 09:22
Customer Service was less than helpful, I made a purchase I didn’t receive so now I requested a refund and even after jumping through all the hoops I provided the Apple receipts was offered no refund!!!!! Don’t SPEND money HERE
Not reliable
by GODforgivesYOU on 2021/10/06 01:40
App often “unavailable for update”, or just seems busy and doesn’t allow you to log on. Does not allow you to go directly to games after spinning Bonus Wheel. i wish games were just in alphabetical order and only 1 icon placed on home page. Badges don’t seem to register, as I have “Visit(Ed) lounge” and casino live, and won huge “1st jackpot”, but have not received badges. Does not message you when you’ve completed a challenge.
This APP support will cheat you
by Srabnavy on 2021/10/06 01:17
3times I have been cheated of my purchase when Apple Pay clearly completed the transactions. They now owe my over $325 in purchases. I am done. They take no ownership or responsibility for their App issues.
Account Suspended
by #iMaRealist on 2021/10/03 23:07
For trying to connect my mychoice accounts. It’s ridiculous.
In a nutshell
by Bogey5495 on 2021/10/02 04:05
Bet small….you can win. Bet larger…guaranteed losses. Set up that way on purpose. Years worth of data support this. They want you to lose to purchase coins. Either bet small or don’t play at all.
Action will not open please fix
by Chillycookie2 on 2021/10/01 16:14
Enjoy the app a lot of fun
Update problem
by boops227 on 2021/10/01 15:29
Love this game. Yes, bonuses are small. Do like I do-come back every 4 hours to spin bonus. My problem is with the update. Every time I spin the bonus wheel, it will not go back to Home Screen. It goes to store to purchase credits. No matter what I do I cannot get out of this screen. I have to close the app and come back in a few minutes to get to home scree. Is this a glitch or am I not doing something right?
Fun
by revpainter on 2021/09/28 00:32
Generous.. daily coinage and fun games
Frustrating gLitch
by steveyew on 2021/09/18 19:00
Spin the wheel locks up and unable to access. Then end up removing the app and reinstall-installing in order to play any of the games. Very clunky app.
Great games
by Hub 001 on 2021/09/09 19:38
I love to play slots ever chance I get!!
Were you hoping for MyChoice rewards?
by thomas2lame on 2021/09/09 11:33
Yeah me too. You won’t find them, you can link your MyChoice account but it doesn’t do anything for you. The free credits (aka Fortune Wheel) will almost never give you any higher amounts, you can spin it every four hours but you’re lucky to get two spins on a machine out of it. These slots are TIGHT. You will go through millions of credits and never even get teased with a bonus game. The bugs are crazy, sometimes I have to open the app 10 times or more before I can get passed the white screen of doom, to make matters worse when it does load half the time it won’t let you tap on anything or load any games. Everything in this app is geared toward making you spend money with very little satisfaction, and no real rewards for doing so. Like many others said, there are hundreds of better options for casino apps, far more polished, far more fun.
Lots of issues
by joycesh on 2021/09/08 23:27
I am having a lot of issues with many of the games just shutting down! It’s not my internet because I have 5G.
Fun game
by Al4560 on 2021/09/06 23:30
It’s a fun game to play if they would just fix it I have asked many times for them to take some of the games off my page all they’ve done is repeat and repeat all the games I’ve got one game is on my page 6 times .When they do the maintenance it’s just more games are the same ones . Please fix it
No title
by ennie2021 on 2021/09/05 00:07
I can’t get into my current game under my email I’m up to $199.94 and it’s not giving me the rest of my money so I’ll give her one if even that have a good day
Only if I make a purchase
by sojgfdyb on 2021/09/04 01:08
Then I may win a little bit and that’s about the only time.
Not a fan
by DanCinOH on 2021/09/03 14:40
Seems like these games are low key
Won't open
by Becalee67 on 2021/09/02 18:54
App won't open up so I can play games. Been 3 days now. 😩
Ant win
by Fierojunky on 2021/09/01 19:00
Just like the real Hollywood casinos you can’t win here either
After maintenance I never got coins from table tuesdsy
by mns212 on 2021/09/01 18:14
Supposed to get half back of loses on table games for Tuesday up to 10 million. I only received my daily coins for logging in.
Games and values☹️
by gasbuddy55 on 2021/08/27 18:43
Where are the popular casino games. Game bets are unrealistic. Spins are slow. Not apt to want my 4 hour bonus.
Here is my developer-deleted review… Again
by artiflix on 2021/08/14 19:09
I originally posted this review a month ago and it remained visible until the app developer had time to review it, then they deleted it. Apparently Apple allows developers to delete a certain number of reviews as they see fit. Well here it is again. Read it while it lasts until they delete it again. I am changing it from a one star to a 2 star rating - merely in hopes that they won’t delete it when they do their across the board sweep of all 1 star reviews. Let’s see if it works🤞 Don’t play the KENO. Too many glitches in favor of the house. The overall concept is good, but they have many technical errors. The biggest one is that during free spin bonuses it often disconnects and any points that you have won during the bonus are lost. It seems too convenient on their part for it disconnect only when you’re in a bonus or have won huge. Two days ago I won 365 million during free spins. At the end of the free spins it disconnected. They adamantly refused to award the points that I had already won. This has happened about 10 times, so it’s no coincidence. They stated that they never reimburse points lost even when the mistake is on their end. FYI: MY BACKGROUND INFO ( I am a frequent and experienced player. I PLAYED 30 billion points last week alone on their site) I will be deleting their app as soon as I can play off these 4 billion points still in my bank. On the plus side, their customer service is very fast. They must have 50 people working there to answer your chat instantly. Problem is they are extremely uninformed. Even when they transfer you to the tech group that runs the gaming, they really do not understand what they are talking about, nor do they know how to remedy any glitch that’s not in their favor. Mychoice casino app is managed by Snocasino/ Snoqualmie casino just outside of Seattle. You will think they are going to help because they ask things like “ what is your operating system, Internet speeds and things like that, but all they do is essentially say “sorry we can’t help you. They basically say “It clearly states in the terms and conditions that if you lose any points even due to our error there is no chance at recouping them.” In each game, If you go to settings, you can see game recall. It is a great feature in that you can click on your last 5 spins and see what happened. You can also play an actual video repeat of your last five plays. I thought this was a great safety net for when they had a glitch, but they don’t care what the game recall shows. They admit that they are basically there to help people who can’t sign in and stuff, but they have no intention of ever returning the points that you’ve won that aren’t showing on your account. Once you realize that they are not going to help when they make a mistake, it kind of takes the fun out and you realize you are paying big money for basically nothing. From what I have noticed on their replies to customers complaints on this App Store review, they basically answer each complaint by saying something like “shoot us an email and we’ll get you all set.” I have sent no fewer than 20 emails back-and-forth about this as it is. So I don’t see how sending one more email it’s gonna make any difference. BTW- My favorite one of their replies is a few replies up from mine in the app store. Some lady with a user name called ‘so blessed Sierra ‘ is complaining about how she feels like she’s back in the 1980s with these machines how antiquated everything works. The company’s reply was, “Yeah, we miss the old machines too. “. That one cracks me up, but it just shows that they are not even processing the content in all of our complaints or reviews.
Horrible app
by bubbaq2000 on 2021/08/09 18:26
Anytime I enter my password It says it’s the wrong password and I know it’s not then it locked my account and the support team does not help horrible app
The bonus spin is a joke
by Gripshod on 2021/08/07 15:23
Anyone EVER hit above a million on the worthless app?
Games won’t load
by tlmartin815129 on 2021/07/27 00:17
I can only get a handle full of games to load. Started happening 1 week ago
Unreliable
by silly chatter on 2021/07/26 17:55
I am perplexed by the overall rating of this app at 4.4. Over time I have built up a significant account balance otherwise I would delete it. The past few months the app has become unreliable. Only a select few of the games open which unfortunately are not games that are my favorites. The technical support for this app is inferior. Customer service is responsive and apologetic, but still the overall performance of this app is far below the others I play.
No host error
by erika1287 on 2021/07/22 16:59
After a few weeks of daily playing I can no longer log in and it is giving me a no host error.
Games won’t load
by Gamedoesntwork on 2021/07/18 16:36
Why does some slot and table games not load
Hard to win
by Clnfuel on 2021/07/17 17:53
I have held off spending any $$ on this game, I wanted to see how it pays out. I’ve played for 18 days, I’m the bonus spin I have hit a million twice, every other time it’s been 100k to 300k. And very few big wins on games
Locked forever
by ja jen on 2021/07/16 14:56
I constantly have trouble with this app. Password stops working and password reset doesn’t work and then it gets locked out and there is no way to fix it. Haven’t played in forever but yet keep getting emails about how they miss me.
Ok games but app needs work
by bodiephi on 2021/07/14 13:29
Game sounds aren’t working, so if you are missing the sounds of crazy money jackpots you will be disappointed.
Games
by ttyagsin on 2021/07/11 15:50
Boring hardly ever able yo get into any bonus
Fun
by ttryingit on 2021/07/08 17:35
Lots of fun to see how the real machine works.
Could be better
by Sandy's fun house on 2021/07/01 00:01
Game freezes up to many times.
App stalls out
by otiscambell on 2021/06/25 12:17
It seems the app gets frozen and takes a while to get back online
The old Hollywood Casino is much better.
by likehollywoodcasino on 2021/06/25 00:24
That says it all. I have been stuck in the same level for since it was started. The old one would level up fast. Bring the old one back
Unable to reset password
by gdfisher2021 on 2021/06/19 06:15
I tried to reset my password several times and when I click on the link to reset my password, it just takes me back to the login page. It does not show where I can update and change password!!! Very frustrating !!
Password reset
by KJDeVoe on 2021/06/18 19:30
Don’t forget your password! Link they send does not work. Chat help will keep send you same link. You won’t get anywhere!!! lol. Had on another phone maybe about yr ago. Went to log in but forgot credentials (password) link sends to back n forth to enter email address to reset and email that has link to reset that is invalid? Anyone else?
FUN
by magamo5 on 2021/06/18 18:31
I love playing all the games, and even though I can’t purchase points, it’s still fun with the amount I get for free!!!
Joke
by justkeepspinning6910394 on 2021/06/09 13:09
Bonus spins always small, hardly ever get the bonus when playing. I win more at the real casino. Boring
Cheap App
by RyanTM8 on 2021/06/08 01:42
I tried to login (ONCE) and it automatically suspended my account and said I had to reset my password to get access back saying I put the wrong password in 100xs. Mind you I used my Face ID so I didn’t even type my password. When I tried to reset the password the app just stayed frozen on the my choice casino screen. Poorly made.
I have tried to log into my account and it keeps running me in circles
by Bev8719 on 2021/06/03 23:48
I can t log into my account. it keeps running me in circles
Bonuses
by iniclind on 2021/06/02 17:34
They are very low.
Disappointing
by ReviewsAreHelpful on 2021/06/02 14:10
Can't reset password because though a "reset link" is immediately sent, the link won't open on a webpage only goes to app but, app DOESN'T open a reset page just a sign in page
To Much Fun
by REset@2020 on 2021/05/27 14:18
This app is a blast, hours of fun and entertainment!
Issue
by Jack1057 on 2021/05/26 16:11
Suddenly it asks me to login or join. When I try it says I already have an account
Customer service 👎🏼
by Sara22278 on 2021/05/24 12:21
I’ve been waiting a month for customer service to refund money for credits that didn’t apply. They very rude and condescending. Also, there is no phone number to call. I am left waiting for them to get around to refund my money. And I’m starting to think that it won’t happen at all.
Hard to win!!!!!!
by Like 2 Win on 2021/05/24 04:46
This is worst than the real casino
Terrible
by wkeithj on 2021/05/22 02:44
The odds of winning on this game are terrible and unrealistic!
Video poker
by Vltms on 2021/05/20 01:27
Haven’t been able to access destiny poker for about 2 weeks. Says I’ve been disconnected from server. Says refresh game (how do u do that) or contact operator. Please help. It’s my favorite. 5 stars if u can clear this up. :)
Garbage!
by UsAndThem5150 on 2021/05/18 18:29
Don’t waste as second of your life downloading this app. I’ve been trying to reset password and link and click through email and it won’t let me. I now remember why I deleted it before. 2 year olds could’ve created a system that runs better.
Glitches
by joannasue1835 on 2021/05/18 00:58
I installed this app yesterday. Today when I tried to log in I got an error that said account suspended. What? Also said if I've tried to enter my password more than 100 times, which I did not, ld need to reset my password. OK I'll reset my password... Click on the update pw link, says to Check my email, click on the update password link, it says Check the email, It's just a loop. I keep getting the same thing. So frustrating!!
Time to update
by Scootabout on 2021/05/17 00:23
Wow, is this for a feature phone or Iphone3? This is horribly dated. The sound doesn’t work on most games. It is, nostalgia I guess. Should I signup using my AOL account and dial-up modem? Time to update.
Approval
by jonraystew86 on 2021/05/07 22:21
I love this app and all the slot games offered
Good vibrations
by sid 504 on 2021/05/07 15:41
Great games and easy to navigate
Need to fix your update password
by cavamuff on 2021/04/28 16:44
I have tried to update my password for three weeks now. All I do is go in a circle Send email Get email to update Click on link Open email app Click link Open email Click link Open email Click link
Issues with app
by gmalooo on 2021/04/27 18:15
I am constantly kicked off the app. When I try to log back in I get an error message stating invalid credentials. Trying to reset password is an absolute nightmare. The customer support team is of little help to get reconnected. I have spent hours trying to resolve the issues to now avail. Save yourself a headache and don’t bother with this app.
Thank you
by sgvthjds on 2021/04/24 18:45
I have so much fun playing these games. And I don’t have to use real money
Tier Points?
by uamill on 2021/04/21 05:42
Why have I linked my mychoice account to this game? Nothing has happened
Garbage
by WhiteBrowFishing on 2021/04/20 03:45
Trying to update my password and I get stuck in a loop of password update email to sign in page to forgot password link to password update email and on and on and freaking on. No help link, nothing. Judging by the reviews, whoever gave this app more than 1 star is either a planted reviewer or one of the rocks that line my driveway. Hollywood Casino should ditch any affiliation with this pile of dog excrement that’s disguised itself as a casino app with actual fans.
Excellent game!!!!!
by kyle wellington on 2021/04/11 13:35
I don’t have any complaints. Big deal the game freezes or the bonus wheel is low sometimes. I doubt lives will be lost 😁 unless the world ends because I got a free 100,000 and my game froze/glitched. Complain less, be Grateful more! Whoever gets offended by this are the ones who it hits home with! Open Mind
Entertaining, but...
by Chestolnikov on 2021/04/07 12:34
May as well not have a daily bonus wheel. The majority of the positions on the wheel are high payoffs, but after spinning maybe 50 different times, it always lands on the low amounts. I’ve never hit a good payoff.
Like the app but
by kog14 on 2021/04/07 02:34
Not sure why it recognizes me on my iPhone but not on my iPad. Contacting support is useless as they do not respond
Win tym
by El Chico1 on 2021/03/31 23:19
Really enjoy the variety of games 😘😘😘
Stop removing my review of this lousy app
by LSUTim43 on 2021/03/31 21:19
I’ve posted reviews before and they keep “disappearing.” The only 5-star reviews are either fake or from people who have never played any other casino app on their device. This has got to be one of the worst apps I’ve seen in a long time. Slow, crashes often, and out-of-date. The bonus wheel is a joke (as others have stated). I’ve linked my MyChoice card to this app and it has provided me nothing in return; it is pointless. And what is the point of the “badges”? It doesn’t even award them properly. My advice is to stay away from this app until they make some MAJOR improvements.
Unable to sign in
by 44sherry on 2021/03/30 07:05
Suspended my account. Do not understand why. Tried to reset my password as it said to update my password. Kept telling me unassigned credentials. I have a lot of points accumulated and don’t want to lose them. WHAT HAPPENED????
Not as good as most
by knutkracker101 on 2021/03/24 08:57
Don’t like it
Not enough wins nor free games
by Don and Alice on 2021/03/23 14:07
Spend most of the time watching the reels spinning with few opportunities of having good results. Probably the least fun I’ve had with on-line slots!
Password
by hoodslot on 2021/03/14 19:07
I have been trying for days to reset my password and the app is not responding. Not good instructions on how to reset
Cc
by dc155866 on 2021/03/06 05:44
Can’t login because my account is suspended this is stupid
Have never gotten in
by ketchum20 on 2021/03/05 07:11
This is not letting me in I’ve changed my password and then it says my credentials are no good then it says account suspended I need this fixed immediately
Good
by gdagh just ghb on 2021/03/05 04:55
Awesome
No
by Bernicedube on 2021/03/04 13:56
Not enough point to play with
Slots
by LuckyMoonglow on 2021/03/03 18:00
Needs better bonuses-daily rewards, I keep running out & low and can’t play for a couple days! Other casinos offer numerous rewards daily so you always have plenty of money, I do not & will not pay to Order coins for fun. I in-person go to Hollywood Casino in Charlestown to play w/real cash at least once a month, it would also be great if you could tie in rewards w/my card to offer slot-play for the actual casino!
Password
by stl00011 on 2021/03/02 22:32
I forgot my password and have been trying to update it for a week now. It keeps going back and forth to open email, click on update password, login but incorrect password, supply my email address for the “forgot password “ screen, and getting nowhere. Very aggravating. 3/2/21. So after 3 weeks, still can’t update my password since I forgot mine. I deleted the ap and it did no good.
Cowboy
by hosny ahmed on 2021/02/27 18:14
My account is suspended How to reactivate it
My Choice Casino
by clyde says on 2021/02/27 16:49
Games are boring, can’t possibly get any big wins like the old Hollywood games before the crappy My Choice Casino took over, so good by.
Casino
by qtip62 on 2021/02/24 03:21
I love this app the best they don’t take all your credits and actually let you win!!! Other apps make you lose way too fast so you have to purchase more coins. Love this app!!!!
Hollywood casino
by mi62844 on 2021/02/21 05:28
I have had a few problem with some of their promotions but they have rectified in a timely manner . The problem was not in the games but in the rhetoric . They handled very well and I probably was the one in error they gave me benefit of doubt and took card of the problem . I couldn’t ask for anything more
It’s ok
by 2miles on 2021/02/15 14:02
It has the lowest number of games and lowest payouts of all the apps
Not impressed
by amhcih on 2021/02/11 17:11
The customer service isn’t helpful. I bought credits over a week ago, they were never added. I’ve had to talk to customer service every single day. I’ve turned in receipts, and bank statement showing proof of purchase. Still nothing! They finally sent an email stating they found the missing credits and they would be added shortly (that was yesterday), contacted them again just now because still no credits, now they are saying 48 hours. I WILL NEVER PURCHASE CREDITS FROM THEM AGAIN! Oh and don’t expect Apple to refund your money because they won’t.
Logging in
by gb, on 2021/02/10 23:03
This is the only game that I play that I have to log in each and every time. I should only have to log in if I completely log out which I’m not doing.
Need help
by Tiny2234 on 2021/02/10 13:47
I need to be contacted by developer because I am locked out of my account please help me
Game
by Beast68 647 on 2021/02/09 22:59
For some reason it says my account is suspended??
The repasswording
by qtfisnrvcslsbdufismdbdial on 2021/02/08 17:25
I seriously have to put a password in at least once every time I access the app. Sometimes I even have to reenter the password switching screens.
Video poker
by Vltms on 2021/05/20 01:27
Haven’t been able to access destiny poker for about 2 weeks. Says I’ve been disconnected from server. Says refresh game (how do u do that) or contact operator. Please help. It’s my favorite. 5 stars if u can clear this up. :)
Embarrassing
by so blessed sierra on 2020/09/11 21:45
The company should honestly be embarrassed to put their name on this game. I feel like I’m back in 1987 using the arrow keys to maneuver the Oregon trail! In fact if the screen were black and green it would be exactly like that! The graphics are non existent, games all the same, not to mention all the glitches and issues I’ve had. I play several casino games owned or sponsored or however they do it, by major casino names and this is awful. Have you guys seen the competition? I can’t even call it that because there is no competition at all. This game loses. Now if you guys could figure out why I’m not getting the points I’m supposed to and make it even the tiniest bit worth playing I might spin a couple times a day. But for now I’m going to go play another game set in 2020. Embarrassed for you.
App should be removed. Absolutely terrible.
by KelBel1975 on 2020/09/28 01:40
While I understand the previous software version could no longer be supported, this app, in general, looks as if it were designed by five year olds. Hollywood Casino takes in so much revenue, one would think executive management would have at least looked at this app prior to release. Games are not user friendly in any way. The app is nowhere near comparable to the previous version. Users cannot read any verbiage on the games themselves, including bet amounts or win amounts. I’m deleting this app and will not be supporting this awful attempt to maintain a customer base who truly deserves more from an organization as large and lucrative as Hollywood Gaming. Very disappointed.
Meh...Needs improvement
by OceanCruzer on 2021/01/23 12:54
The casino is clean in that it doesn’t bombard you with purchase offers. However, the daily bonuses are small compared to others; the wheel spin is a joke as it is really rare to get a bonus over 1 million credits. I usually get only 100k. That goes quickly on these games as the machines are tight. Not winning is not fun. When they redesigned this app they took away all my favorite games. The new ones are fairly nondescript compared to other apps. Don’t know why I keep this on my device. There are more fun slot apps to play.
Update problem
by boops227 on 2021/10/01 15:29
Love this game. Yes, bonuses are small. Do like I do-come back every 4 hours to spin bonus. My problem is with the update. Every time I spin the bonus wheel, it will not go back to Home Screen. It goes to store to purchase credits. No matter what I do I cannot get out of this screen. I have to close the app and come back in a few minutes to get to home scree. Is this a glitch or am I not doing something right?
Stop removing my review of this lousy app
by LSUTim43 on 2021/03/31 21:19
I’ve posted reviews before and they keep “disappearing.” The only 5-star reviews are either fake or from people who have never played any other casino app on their device. This has got to be one of the worst apps I’ve seen in a long time. Slow, crashes often, and out-of-date. The bonus wheel is a joke (as others have stated). I’ve linked my MyChoice card to this app and it has provided me nothing in return; it is pointless. And what is the point of the “badges”? It doesn’t even award them properly. My advice is to stay away from this app until they make some MAJOR improvements.
Rigged
by tyap41790 on 2020/09/11 21:29
I know slot machines are made for the casino to win but this app is a little sketchy. First off the bonus wheel is rigged so you have a false hope of hitting big free chips. Second a lot of the slots have a high minimum bet so on top of the first thing this causes you to have to buy chips with real money if you want to enjoy playing the slots. I asked the support to give me the odds of each prize on the wheel and they said it’s completely randomized. That was a straight lie because I’ve spun that thing 100s of times and never hit over 1 million chips. Deleting this app and requesting a refund of any money I spent from Apple.
Not impressed
by Hussle Crowe on 2021/10/12 13:46
For this to have names like Hollywood Casino and promoted by Greektown Casino (which shows up in my email every week) the slot games on here are terrible. I play nor seen none of these crappy games they have on here at the casino. I play the Buffalo wheel, Buffalo revolution, Buffalo collection, Buffalo Chief, Lighting Link, Dragon Link, Huff n Puff, Prosperity Drums, just a few of the games I play. Never seen or heard of these games. I’m sticking to Lighting Link, Cashman & Heart Of Vegas. Who have the actual real games that’s in the casino’s I frequent. I have you 2 stars for the effort though
Worthless app- don’t waste your time
by Ecvnyc on 2020/09/24 11:54
The update is a waste of time. I think one of the other reviews said it best. The developers should be embarassed - this app is slow to open, crashes frequently, and is as slow and stodgy as a computer game from the 1980’s. As the other reviews have stated, this app crashes regularly now. Replaced Hollywood Casinos which was a great app. This sends you in circles - log in, request bonus, back to log in, request bonus, spin for bonus, “thanks for downloading message” etc. Mohegan Sun, Rivers, and Parx all work fine on iPad. Choose those instead
Not reliable
by GODforgivesYOU on 2021/10/06 01:40
App often “unavailable for update”, or just seems busy and doesn’t allow you to log on. Does not allow you to go directly to games after spinning Bonus Wheel. i wish games were just in alphabetical order and only 1 icon placed on home page. Badges don’t seem to register, as I have “Visit(Ed) lounge” and casino live, and won huge “1st jackpot”, but have not received badges. Does not message you when you’ve completed a challenge.
Were you hoping for MyChoice rewards?
by thomas2lame on 2021/09/09 11:33
Yeah me too. You won’t find them, you can link your MyChoice account but it doesn’t do anything for you. The free credits (aka Fortune Wheel) will almost never give you any higher amounts, you can spin it every four hours but you’re lucky to get two spins on a machine out of it. These slots are TIGHT. You will go through millions of credits and never even get teased with a bonus game. The bugs are crazy, sometimes I have to open the app 10 times or more before I can get passed the white screen of doom, to make matters worse when it does load half the time it won’t let you tap on anything or load any games. Everything in this app is geared toward making you spend money with very little satisfaction, and no real rewards for doing so. Like many others said, there are hundreds of better options for casino apps, far more polished, far more fun.
Not impressed
by amhcih on 2021/02/11 17:11
The customer service isn’t helpful. I bought credits over a week ago, they were never added. I’ve had to talk to customer service every single day. I’ve turned in receipts, and bank statement showing proof of purchase. Still nothing! They finally sent an email stating they found the missing credits and they would be added shortly (that was yesterday), contacted them again just now because still no credits, now they are saying 48 hours. I WILL NEVER PURCHASE CREDITS FROM THEM AGAIN! Oh and don’t expect Apple to refund your money because they won’t.
Disappointing in so many ways.
by Rox1242 on 2020/12/18 03:56
In addition to many things already said, I was also disappointed with being unable to receive help to resolve an issue with play. Almost every time I got into a bonus round in a keno game, I was kicked out and had to restart and it began the bonus at a much lower amount than I was playing and would not allow me to increase back to where I was. Currently it is stuck in the bonus round and will not let me play the game at all. The app is very good at allowing you to purchase credits but that’s about it.
Hollywood casino
by mi62844 on 2021/02/21 05:28
I have had a few problem with some of their promotions but they have rectified in a timely manner . The problem was not in the games but in the rhetoric . They handled very well and I probably was the one in error they gave me benefit of doubt and took card of the problem . I couldn’t ask for anything more
Unreliable
by silly chatter on 2021/07/26 17:55
I am perplexed by the overall rating of this app at 4.4. Over time I have built up a significant account balance otherwise I would delete it. The past few months the app has become unreliable. Only a select few of the games open which unfortunately are not games that are my favorites. The technical support for this app is inferior. Customer service is responsive and apologetic, but still the overall performance of this app is far below the others I play.
Slots
by LuckyMoonglow on 2021/03/03 18:00
Needs better bonuses-daily rewards, I keep running out & low and can’t play for a couple days! Other casinos offer numerous rewards daily so you always have plenty of money, I do not & will not pay to Order coins for fun. I in-person go to Hollywood Casino in Charlestown to play w/real cash at least once a month, it would also be great if you could tie in rewards w/my card to offer slot-play for the actual casino!
Bug in game
by ndt9 on 2020/11/29 19:12
Heidi’s Bier Haus game is screwing up again. I got 5 Heidi’s with 2of them purple. Both times I received no fixed wilds during free spins. I probably will not play your games again until you fix this bug. Because of this flaw the chances of winning anything are even smaller than normal. I don’t playas much since you dropped Heidi’s Bier Haus. Most of the games you have are not that fun and the payoffs are so small and infrequent it’s not worth my time to play. The only game you currently have that I play is Black Out.
Meh....at best
by Gozzinta on 2020/10/25 00:02
Many reviewers have talked about the games. I will not; the number and variety of games is sufficient. My low score relates to design. It’s horrible. It’s not intuitive how to change bets, set autospin, and sometimes just play. The game play is very inconsistent from machine to machine. The bonus wheel is very poorly constructed with very old style sound. You can’t tell what your bankroll is unless you play a game. This number should b font and center. And what’s up with signing in every time I play? Surely Penn can - and should - pay for a better designed product.
Excellent game!!!!!
by kyle wellington on 2021/04/11 13:35
I don’t have any complaints. Big deal the game freezes or the bonus wheel is low sometimes. I doubt lives will be lost 😁 unless the world ends because I got a free 100,000 and my game froze/glitched. Complain less, be Grateful more! Whoever gets offended by this are the ones who it hits home with! Open Mind
Smart design great casino App
by Persona24xd on 2020/10/03 19:03
This app is fun and worth the time and money . check out the features it has good design . Hope additional games come in as I’m loving the gameplay and the app has the best sounds . I just love hearing the music . plus it look way better than any other casino app .
Free Credits!!!
by OIFvet2009 on 2020/12/03 17:39
I absolutely love how you can get free credits every day!!! Plus to put the cherry on top... a bonus spin for more credits every four hours?!? What?!?! This is crazy!!! Now I can enjoy all the hit slot machines anytime I want from the casino at the power of my finger tips anywhere I go!! Thanks for that!!
Password
by stl00011 on 2021/03/02 22:32
I forgot my password and have been trying to update it for a week now. It keeps going back and forth to open email, click on update password, login but incorrect password, supply my email address for the “forgot password “ screen, and getting nowhere. Very aggravating. 3/2/21. So after 3 weeks, still can’t update my password since I forgot mine. I deleted the ap and it did no good.
Bonuses
by Doubledon49 on 2020/12/15 23:05
Just thought I would see how long it takes to get a bonus on a game. I started with 10 million and never got a bonus. Went all the way down to 0. Never got one. If you don’t buy you get nothing.
Glitches
by joannasue1835 on 2021/05/18 00:58
I installed this app yesterday. Today when I tried to log in I got an error that said account suspended. What? Also said if I've tried to enter my password more than 100 times, which I did not, ld need to reset my password. OK I'll reset my password... Click on the update pw link, says to Check my email, click on the update password link, it says Check the email, It's just a loop. I keep getting the same thing. So frustrating!!
Game cheats
by deeboy31985 on 2021/11/21 06:59
Game is a piece of crap if you bet low 90% chance you will win if you bet big 90%you will lose I tested it to see the outcome I had a few billions in my account I did 10 games betting at 20k I won 8/10 than I did 10 bets at 500k I won 3/10 I had a 20 in black jacks they will have a 12 and just magically get a 9 but if I have a 12 I always get a 10 waste of time never playing this crap again if I can give it a zero star I would
Unable to sign in
by 44sherry on 2021/03/30 07:05
Suspended my account. Do not understand why. Tried to reset my password as it said to update my password. Kept telling me unassigned credentials. I have a lot of points accumulated and don’t want to lose them. WHAT HAPPENED????
Slow and Password reset does not work
by Prickly Pear 114 on 2021/02/08 16:15
The main complaint is the password reset not working. The app logged me out, several attempts to try and reset through the links did not work. I tried on a laptop and it worked but when I went to use the new password on the app, it wouldn’t allow me to sign in. It said invalid and then suspends the account.
Garbage
by WhiteBrowFishing on 2021/04/20 03:45
Trying to update my password and I get stuck in a loop of password update email to sign in page to forgot password link to password update email and on and on and freaking on. No help link, nothing. Judging by the reviews, whoever gave this app more than 1 star is either a planted reviewer or one of the rocks that line my driveway. Hollywood Casino should ditch any affiliation with this pile of dog excrement that’s disguised itself as a casino app with actual fans.
Choice of Games
by Susanna Simpkins on 2020/11/29 14:59
I like parts of MyChoice online slots. Such as variety, and new games. My BIG complaint is all, or most, of the old games are gone. I want the following games: Planet Moolah, Quick Hits, Forbidden Dragons, I don’t have time to list all of them. Please bring back some of the old games we played at Hollywood online.
Casino
by qtip62 on 2021/02/24 03:21
I love this app the best they don’t take all your credits and actually let you win!!! Other apps make you lose way too fast so you have to purchase more coins. Love this app!!!!
Logging in
by gb, on 2021/02/10 23:03
This is the only game that I play that I have to log in each and every time. I should only have to log in if I completely log out which I’m not doing.
No wins here
by Grammirgrl on 2020/09/16 15:11
I like some of the slots on the app but would be lots more fun if you won a little. I actually have won more at the casino on real games. Makes me want to delete
Nice games !
by Fun player! on 2020/09/04 08:13
Some of the words are very small in some of the games but the ones with white letters are easy to see and read. Very entertaining and fun to play. Nice graphics and fun characters!
Lots of choices
by ceegee151515 on 2020/09/10 14:06
I like all the choices of games they have. My only critique would be the roulette game. With phones and big fingers it is hard to bet.
Unhappy
by #1Quiltmom on 2020/09/06 03:58
I do not find this new site user friendly. Cannot find the games that I enjoy. Want it back the old way.
Password reset
by KJDeVoe on 2021/06/18 19:30
Don’t forget your password! Link they send does not work. Chat help will keep send you same link. You won’t get anywhere!!! lol. Had on another phone maybe about yr ago. Went to log in but forgot credentials (password) link sends to back n forth to enter email address to reset and email that has link to reset that is invalid? Anyone else?
Terrible terrible game
by r,ying shame on 2020/09/03 19:07
I have been trying to get in this game and it send me in a circle, round and round. It tells me to check my email and there is nothing there. I have trying for 2 days and nothing. This the worse game. Fix the problem.
My Choice Casino
by OCPatD on 2020/12/07 00:43
Terrible unstable platform. Can’t play if site is down, which happens all the time. Forced us to convert from Hollywood Casino, a much more stable program that had games that were actually in casinos (not just one or two). A couple of games are ok which saved this from a ‘1’ rating (being generous here). As I said if site is down you can’t play
It’s hard to Win
by Sadly losing on 2020/09/06 23:56
I liked the games on the first web better. It’s very hard to win anything with these games.
Games won’t load
by tlmartin815129 on 2021/07/27 00:17
I can only get a handle full of games to load. Started happening 1 week ago
Password
by hoodslot on 2021/03/14 19:07
I have been trying for days to reset my password and the app is not responding. Not good instructions on how to reset
Cheap App
by RyanTM8 on 2021/06/08 01:42
I tried to login (ONCE) and it automatically suspended my account and said I had to reset my password to get access back saying I put the wrong password in 100xs. Mind you I used my Face ID so I didn’t even type my password. When I tried to reset the password the app just stayed frozen on the my choice casino screen. Poorly made.
Issues with app
by gmalooo on 2021/04/27 18:15
I am constantly kicked off the app. When I try to log back in I get an error message stating invalid credentials. Trying to reset password is an absolute nightmare. The customer support team is of little help to get reconnected. I have spent hours trying to resolve the issues to now avail. Save yourself a headache and don’t bother with this app.
Customer service 👎🏼
by Sara22278 on 2021/05/24 12:21
I’ve been waiting a month for customer service to refund money for credits that didn’t apply. They very rude and condescending. Also, there is no phone number to call. I am left waiting for them to get around to refund my money. And I’m starting to think that it won’t happen at all.
No thank you
by Saraetta on 2020/09/08 01:28
Terrible games. Miss Hollywood casino especially after they robbed me of 420 BILLION credits to transition toMy Choice casino. Said I should be crappy with the remainder of my credits🤮🤮🤮
Review
by dynamiteel on 2020/09/05 12:47
I enjoyed the original version much more than the current version
Disappointed
by reigning lord on 2020/09/04 12:01
None of my favorite games are on this app after doing the update...having to type in e-mail address & password every time is an inconvenience...tried merging my Hollywood Casino acct. several times & I’m getting tired of changing my password each time😖😖😖...now it won’t accept nicknames as they are taken🤪🤪🤪
Unable to reset password
by gdfisher2021 on 2021/06/19 06:15
I tried to reset my password several times and when I click on the link to reset my password, it just takes me back to the login page. It does not show where I can update and change password!!! Very frustrating !!
Update locked me out
by Raventommy on 2020/09/09 23:00
Like many others, since the new "My Choice" update, have tried time after to launch, log-on, reset password, etc. Just an endless circle from log-in page to email. Well, at least it's helped me realize there are more productive things I could be doing!
Rating Trends
13,14,11,10,18,16,20,19,9,15,13,20,16,12,9,11,18,7,14,5,19,17,14,11,14,10,6,8,10,12,14,12,11,10,10,7,7,8,14,10,16,13,5,7,13,0,12,11,13,10,16,12,8,13,15,13,9,8,11,13,13,9,9,6,9,20,3,0,15,7,12,8,6,11,13,14,10,0,17,14,6,10,12,9,6,9,9,3,10,6
All Versions
4.0
16,229 total
 5
10,685
 4
2,624
 3
1,303
 2
508
 1
1,109
Current Version (7.15.2)
4.0
7,233 total
 5
5,194
 4
894
 3
577
 2
214
 1
354
Version History
More...
Screenshots
Search Visibility
App name
mychoice casino jackpot slots
Description
Welcome to mychoice casino! Featuring 200+ real Vegas casino games for free! Experience the most popular games on the casino floor right in your pocket. Play all your favorite games as if you’re really in Vegas! You’ll be sure to recognize our slot games including African Diamond™, China Shores™, Roaming Reels™, Crazy Money™, and so many more. Your very own FREE casino is now right at your fingertips! Install today to receive: - my rewards: Earn rewards like mychoice Tier Points and mycash with every purchase of online credits on the mychoice casino app or mychoicecasino.com! - my favorites: Favorite the games you love most for easy access and faster winning - my games: Over 300 authentic casino games including slots, blackjack, roulette, poker, and keno - my profile: Your page where you can easily check your gaming and mychoice rewards information and more! - my bonuses:Daily wheel spins, hourly credit bonuses, tournaments, challenges and more! - my credits: FREE CREDITS right away! Feel like a true high roller once you link your mychoice account and gain access to the exclusive mychoice loyalty lounge. Download mychoice casino today - where everyone is a VIP! Jackpots are waiting just a click away when you play with mychoice casino! This application is for entertainment purposes only. No prizes or other items of value can or will be awarded based on play. By downloading this application, you are representing that you are at least 21 years of age and that the application will be used only for lawful purposes in the jurisdiction in which the device is operated. Gambling problem? Call 1-800-GAMBLER Be sure to check out all of Penn National Gaming’s great locations! There are properties throughout the country including: Ameristar East Chicago, Greektown Casino-Hotel, Hollywood Casino Bangor, Hollywood Casino at Charles Town Races, Hollywood Casino Columbus, Hollywood Gaming Dayton Raceway, Hollywood Casino Lawrenceburg, Hollywood Gaming at Mahoning Valley, Hollywood Casino at Penn National Race Course (PNRC), Hollywood Casino Toledo, Plainridge Park Casino, The Meadows Casino, Margaritaville Resort Casino, L’Auberge Resort Casino, L’Auberge Baton Rouge, Hollywood Casino Gulf Coast, Ameristar Casino Vicksburg, Boomtown Casino Biloxi, Boomtown Casino Bossier City, Boomtown Casino New Orleans, 1st Jackpot Casino, Argosy Casino Riverside, Argosy Casino Alton, Ameristar Council Bluffs, Hollywood Casino St. Louis, Hollywood Casino at Kansas Speedway, Hollywood Casino Aurora, Hollywood Casino Joliet, River City Casino and Hotel, Prairie State Gaming, Tropicana Las Vegas, The M Resort, Ameristar Black Hawk, Cactus Pete’s, Zia Park Casino, Sam Houston Race Park, Freehold Raceway, Favorites of Gloucester, Favorites of Toms River, Off-Track Wagering Lancaster, Off-Track Wagering York, Retama Park, Sanford Orlando Kennel Club, Valley Race Park. Play games you recognize from the casino like: China Shores, African Diamond, Fire Wolf, Gonzo’s Quest, Alchemist’s Gold, Shamrock Spin, Zoltar, Carnival In Rio, Gypsy Riches, Bollywood Story, Chili Chili Fire, Drive Multiplier Mayhem, Fiesta Senorita, Frozen Arctic, Gypsy Fire, High Voltage Blackout, Hook’s Heroes, Ice Opals, Jumping Jack Cash, Jumpin Jalapenos, King of the Luau, Mata Hari, Riverboat Queen, Savannah Storm, Starburst, Theme Park, Vikings, Wild Bazar, Double Ruby, Big Prize Bubblegum, Blue Ribbon, Double Bullseye Jackpot, Crazy Money, and Cash Machine.
Game cheats
by deeboy31985 on 2021/11/21 06:59
Game is a piece of crap if you bet low 90% chance you will win if you bet big 90%you will lose I tested it to see the outcome I had a few billions in my account I did 10 games betting at 20k I won 8/10 than I did 10 bets at 500k I won 3/10 I had a 20 in black jacks they will have a 12 and just magically get a 9 but if I have a 12 I always get a 10 waste of time never playing this crap again if I can give it a zero star I would
Love it
by aflaketedatruth on 2021/11/17 01:11
Love this app and games
Spin points
by jsilduck on 2021/11/16 19:16
Very very very low discouraging
Money????
by B4613 on 2021/11/15 02:08
Where’s
Continues to Crash on Apple Devices
by Tom Meyer on 2021/11/03 01:36
App won’t open. Can’t log on again on any Apple device using a version of 15.1 You guys need to fix this. Can’t contact app support, either.
Update problem?
by Goodluckfindinganickname on 2021/11/01 17:55
I used to love thus app, but I too am stuck out if space once I spin the wheel. I can only go to the sales page. PLEASE help me oiut of thus glitch - I want to play!
I don’t understand?
by pokerguy79 on 2021/10/27 21:55
I don’t understand why a casino will make an online platform to not be able to win free money or play with real money but instead you have to play with gold chips or whatever the virtual currency Is.So coming from a casino”s point of you why would you not want to make money online and have people buying for real money that makes no sense to me. If anything it was a waste of time because there’s plenty of sites you can play online for free why would a casino wasted its time on play chips. Like I said there’s already plenty of sites that do that so for the casino to do that it just doesn’t make any sense to me at all.So unless there’s something I missing and if I am please inform me but so far this is what I understand. Because there’s no game that I play online on this app that makes me want to go to Hollywood casino and play it for real the whole point of the app is that way you can play from home for all those Sheeple because they’re afraid they’re going to get a virus like an idiot!!!!!
Constant errors
by Steveyab on 2021/10/26 21:04
This app isn’t good. Several games won’t load, or errors will pop up in the middle. I can’t tell you how many times I’ve been in the middle of a game and it crashes. There goes the bet and the credits don’t get returned. So you’re stuck. Otherwise if you’re looking to waste time you can give this app a shot.
App
by Radonern on 2021/10/26 13:54
I have downloaded ap but it will mot open for me to play games what am I doing wrong?
Lots of technical errors
by Wuddarush on 2021/10/19 17:55
Every time I’m playing it says “account not available, or “technical error” still needs improved for enjoyable game play.
Love it
by ibg_iB on 2021/10/17 23:47
Great app love it,,, it also gave me my free play no lie honest
Updates to this app are not worth it
by grandfatherednomore on 2021/10/16 13:08
Every update games stall more then the last update. customer service is a joke saying fix your device. IT will not answer any questions.
Grrrr
by FeatherWoodBabi on 2021/10/16 03:28
Where did big prize bubble gum machine go?
Trying to log in and it’s telling me my account has been suspended. WHY.
by Liz Wright. on 2021/10/12 18:12
Help me understand
Not impressed
by Hussle Crowe on 2021/10/12 13:46
For this to have names like Hollywood Casino and promoted by Greektown Casino (which shows up in my email every week) the slot games on here are terrible. I play nor seen none of these crappy games they have on here at the casino. I play the Buffalo wheel, Buffalo revolution, Buffalo collection, Buffalo Chief, Lighting Link, Dragon Link, Huff n Puff, Prosperity Drums, just a few of the games I play. Never seen or heard of these games. I’m sticking to Lighting Link, Cashman & Heart Of Vegas. Who have the actual real games that’s in the casino’s I frequent. I have you 2 stars for the effort though
Terrible experience!!!! Customer service is a joke!!
by xraylvl3 on 2021/10/09 09:22
Customer Service was less than helpful, I made a purchase I didn’t receive so now I requested a refund and even after jumping through all the hoops I provided the Apple receipts was offered no refund!!!!! Don’t SPEND money HERE
Not reliable
by GODforgivesYOU on 2021/10/06 01:40
App often “unavailable for update”, or just seems busy and doesn’t allow you to log on. Does not allow you to go directly to games after spinning Bonus Wheel. i wish games were just in alphabetical order and only 1 icon placed on home page. Badges don’t seem to register, as I have “Visit(Ed) lounge” and casino live, and won huge “1st jackpot”, but have not received badges. Does not message you when you’ve completed a challenge.
This APP support will cheat you
by Srabnavy on 2021/10/06 01:17
3times I have been cheated of my purchase when Apple Pay clearly completed the transactions. They now owe my over $325 in purchases. I am done. They take no ownership or responsibility for their App issues.
Account Suspended
by #iMaRealist on 2021/10/03 23:07
For trying to connect my mychoice accounts. It’s ridiculous.
In a nutshell
by Bogey5495 on 2021/10/02 04:05
Bet small….you can win. Bet larger…guaranteed losses. Set up that way on purpose. Years worth of data support this. They want you to lose to purchase coins. Either bet small or don’t play at all.
Action will not open please fix
by Chillycookie2 on 2021/10/01 16:14
Enjoy the app a lot of fun
Update problem
by boops227 on 2021/10/01 15:29
Love this game. Yes, bonuses are small. Do like I do-come back every 4 hours to spin bonus. My problem is with the update. Every time I spin the bonus wheel, it will not go back to Home Screen. It goes to store to purchase credits. No matter what I do I cannot get out of this screen. I have to close the app and come back in a few minutes to get to home scree. Is this a glitch or am I not doing something right?
Fun
by revpainter on 2021/09/28 00:32
Generous.. daily coinage and fun games
Frustrating gLitch
by steveyew on 2021/09/18 19:00
Spin the wheel locks up and unable to access. Then end up removing the app and reinstall-installing in order to play any of the games. Very clunky app.
Great games
by Hub 001 on 2021/09/09 19:38
I love to play slots ever chance I get!!
Were you hoping for MyChoice rewards?
by thomas2lame on 2021/09/09 11:33
Yeah me too. You won’t find them, you can link your MyChoice account but it doesn’t do anything for you. The free credits (aka Fortune Wheel) will almost never give you any higher amounts, you can spin it every four hours but you’re lucky to get two spins on a machine out of it. These slots are TIGHT. You will go through millions of credits and never even get teased with a bonus game. The bugs are crazy, sometimes I have to open the app 10 times or more before I can get passed the white screen of doom, to make matters worse when it does load half the time it won’t let you tap on anything or load any games. Everything in this app is geared toward making you spend money with very little satisfaction, and no real rewards for doing so. Like many others said, there are hundreds of better options for casino apps, far more polished, far more fun.
Lots of issues
by joycesh on 2021/09/08 23:27
I am having a lot of issues with many of the games just shutting down! It’s not my internet because I have 5G.
Fun game
by Al4560 on 2021/09/06 23:30
It’s a fun game to play if they would just fix it I have asked many times for them to take some of the games off my page all they’ve done is repeat and repeat all the games I’ve got one game is on my page 6 times .When they do the maintenance it’s just more games are the same ones . Please fix it
No title
by ennie2021 on 2021/09/05 00:07
I can’t get into my current game under my email I’m up to $199.94 and it’s not giving me the rest of my money so I’ll give her one if even that have a good day
Only if I make a purchase
by sojgfdyb on 2021/09/04 01:08
Then I may win a little bit and that’s about the only time.
Not a fan
by DanCinOH on 2021/09/03 14:40
Seems like these games are low key
Won't open
by Becalee67 on 2021/09/02 18:54
App won't open up so I can play games. Been 3 days now. 😩
Ant win
by Fierojunky on 2021/09/01 19:00
Just like the real Hollywood casinos you can’t win here either
After maintenance I never got coins from table tuesdsy
by mns212 on 2021/09/01 18:14
Supposed to get half back of loses on table games for Tuesday up to 10 million. I only received my daily coins for logging in.
Games and values☹️
by gasbuddy55 on 2021/08/27 18:43
Where are the popular casino games. Game bets are unrealistic. Spins are slow. Not apt to want my 4 hour bonus.
Here is my developer-deleted review… Again
by artiflix on 2021/08/14 19:09
I originally posted this review a month ago and it remained visible until the app developer had time to review it, then they deleted it. Apparently Apple allows developers to delete a certain number of reviews as they see fit. Well here it is again. Read it while it lasts until they delete it again. I am changing it from a one star to a 2 star rating - merely in hopes that they won’t delete it when they do their across the board sweep of all 1 star reviews. Let’s see if it works🤞 Don’t play the KENO. Too many glitches in favor of the house. The overall concept is good, but they have many technical errors. The biggest one is that during free spin bonuses it often disconnects and any points that you have won during the bonus are lost. It seems too convenient on their part for it disconnect only when you’re in a bonus or have won huge. Two days ago I won 365 million during free spins. At the end of the free spins it disconnected. They adamantly refused to award the points that I had already won. This has happened about 10 times, so it’s no coincidence. They stated that they never reimburse points lost even when the mistake is on their end. FYI: MY BACKGROUND INFO ( I am a frequent and experienced player. I PLAYED 30 billion points last week alone on their site) I will be deleting their app as soon as I can play off these 4 billion points still in my bank. On the plus side, their customer service is very fast. They must have 50 people working there to answer your chat instantly. Problem is they are extremely uninformed. Even when they transfer you to the tech group that runs the gaming, they really do not understand what they are talking about, nor do they know how to remedy any glitch that’s not in their favor. Mychoice casino app is managed by Snocasino/ Snoqualmie casino just outside of Seattle. You will think they are going to help because they ask things like “ what is your operating system, Internet speeds and things like that, but all they do is essentially say “sorry we can’t help you. They basically say “It clearly states in the terms and conditions that if you lose any points even due to our error there is no chance at recouping them.” In each game, If you go to settings, you can see game recall. It is a great feature in that you can click on your last 5 spins and see what happened. You can also play an actual video repeat of your last five plays. I thought this was a great safety net for when they had a glitch, but they don’t care what the game recall shows. They admit that they are basically there to help people who can’t sign in and stuff, but they have no intention of ever returning the points that you’ve won that aren’t showing on your account. Once you realize that they are not going to help when they make a mistake, it kind of takes the fun out and you realize you are paying big money for basically nothing. From what I have noticed on their replies to customers complaints on this App Store review, they basically answer each complaint by saying something like “shoot us an email and we’ll get you all set.” I have sent no fewer than 20 emails back-and-forth about this as it is. So I don’t see how sending one more email it’s gonna make any difference. BTW- My favorite one of their replies is a few replies up from mine in the app store. Some lady with a user name called ‘so blessed Sierra ‘ is complaining about how she feels like she’s back in the 1980s with these machines how antiquated everything works. The company’s reply was, “Yeah, we miss the old machines too. “. That one cracks me up, but it just shows that they are not even processing the content in all of our complaints or reviews.
Horrible app
by bubbaq2000 on 2021/08/09 18:26
Anytime I enter my password It says it’s the wrong password and I know it’s not then it locked my account and the support team does not help horrible app
The bonus spin is a joke
by Gripshod on 2021/08/07 15:23
Anyone EVER hit above a million on the worthless app?
Games won’t load
by tlmartin815129 on 2021/07/27 00:17
I can only get a handle full of games to load. Started happening 1 week ago
Unreliable
by silly chatter on 2021/07/26 17:55
I am perplexed by the overall rating of this app at 4.4. Over time I have built up a significant account balance otherwise I would delete it. The past few months the app has become unreliable. Only a select few of the games open which unfortunately are not games that are my favorites. The technical support for this app is inferior. Customer service is responsive and apologetic, but still the overall performance of this app is far below the others I play.
No host error
by erika1287 on 2021/07/22 16:59
After a few weeks of daily playing I can no longer log in and it is giving me a no host error.
Games won’t load
by Gamedoesntwork on 2021/07/18 16:36
Why does some slot and table games not load
Hard to win
by Clnfuel on 2021/07/17 17:53
I have held off spending any $$ on this game, I wanted to see how it pays out. I’ve played for 18 days, I’m the bonus spin I have hit a million twice, every other time it’s been 100k to 300k. And very few big wins on games
Locked forever
by ja jen on 2021/07/16 14:56
I constantly have trouble with this app. Password stops working and password reset doesn’t work and then it gets locked out and there is no way to fix it. Haven’t played in forever but yet keep getting emails about how they miss me.
Ok games but app needs work
by bodiephi on 2021/07/14 13:29
Game sounds aren’t working, so if you are missing the sounds of crazy money jackpots you will be disappointed.
Games
by ttyagsin on 2021/07/11 15:50
Boring hardly ever able yo get into any bonus
Fun
by ttryingit on 2021/07/08 17:35
Lots of fun to see how the real machine works.
Could be better
by Sandy's fun house on 2021/07/01 00:01
Game freezes up to many times.
App stalls out
by otiscambell on 2021/06/25 12:17
It seems the app gets frozen and takes a while to get back online
The old Hollywood Casino is much better.
by likehollywoodcasino on 2021/06/25 00:24
That says it all. I have been stuck in the same level for since it was started. The old one would level up fast. Bring the old one back
Unable to reset password
by gdfisher2021 on 2021/06/19 06:15
I tried to reset my password several times and when I click on the link to reset my password, it just takes me back to the login page. It does not show where I can update and change password!!! Very frustrating !!
Password reset
by KJDeVoe on 2021/06/18 19:30
Don’t forget your password! Link they send does not work. Chat help will keep send you same link. You won’t get anywhere!!! lol. Had on another phone maybe about yr ago. Went to log in but forgot credentials (password) link sends to back n forth to enter email address to reset and email that has link to reset that is invalid? Anyone else?
FUN
by magamo5 on 2021/06/18 18:31
I love playing all the games, and even though I can’t purchase points, it’s still fun with the amount I get for free!!!
Joke
by justkeepspinning6910394 on 2021/06/09 13:09
Bonus spins always small, hardly ever get the bonus when playing. I win more at the real casino. Boring
Cheap App
by RyanTM8 on 2021/06/08 01:42
I tried to login (ONCE) and it automatically suspended my account and said I had to reset my password to get access back saying I put the wrong password in 100xs. Mind you I used my Face ID so I didn’t even type my password. When I tried to reset the password the app just stayed frozen on the my choice casino screen. Poorly made.
I have tried to log into my account and it keeps running me in circles
by Bev8719 on 2021/06/03 23:48
I can t log into my account. it keeps running me in circles
Bonuses
by iniclind on 2021/06/02 17:34
They are very low.
Disappointing
by ReviewsAreHelpful on 2021/06/02 14:10
Can't reset password because though a "reset link" is immediately sent, the link won't open on a webpage only goes to app but, app DOESN'T open a reset page just a sign in page
To Much Fun
by REset@2020 on 2021/05/27 14:18
This app is a blast, hours of fun and entertainment!
Issue
by Jack1057 on 2021/05/26 16:11
Suddenly it asks me to login or join. When I try it says I already have an account
Customer service 👎🏼
by Sara22278 on 2021/05/24 12:21
I’ve been waiting a month for customer service to refund money for credits that didn’t apply. They very rude and condescending. Also, there is no phone number to call. I am left waiting for them to get around to refund my money. And I’m starting to think that it won’t happen at all.
Hard to win!!!!!!
by Like 2 Win on 2021/05/24 04:46
This is worst than the real casino
Terrible
by wkeithj on 2021/05/22 02:44
The odds of winning on this game are terrible and unrealistic!
Video poker
by Vltms on 2021/05/20 01:27
Haven’t been able to access destiny poker for about 2 weeks. Says I’ve been disconnected from server. Says refresh game (how do u do that) or contact operator. Please help. It’s my favorite. 5 stars if u can clear this up. :)
Garbage!
by UsAndThem5150 on 2021/05/18 18:29
Don’t waste as second of your life downloading this app. I’ve been trying to reset password and link and click through email and it won’t let me. I now remember why I deleted it before. 2 year olds could’ve created a system that runs better.
Glitches
by joannasue1835 on 2021/05/18 00:58
I installed this app yesterday. Today when I tried to log in I got an error that said account suspended. What? Also said if I've tried to enter my password more than 100 times, which I did not, ld need to reset my password. OK I'll reset my password... Click on the update pw link, says to Check my email, click on the update password link, it says Check the email, It's just a loop. I keep getting the same thing. So frustrating!!
Time to update
by Scootabout on 2021/05/17 00:23
Wow, is this for a feature phone or Iphone3? This is horribly dated. The sound doesn’t work on most games. It is, nostalgia I guess. Should I signup using my AOL account and dial-up modem? Time to update.
Approval
by jonraystew86 on 2021/05/07 22:21
I love this app and all the slot games offered
Good vibrations
by sid 504 on 2021/05/07 15:41
Great games and easy to navigate
Need to fix your update password
by cavamuff on 2021/04/28 16:44
I have tried to update my password for three weeks now. All I do is go in a circle Send email Get email to update Click on link Open email app Click link Open email Click link Open email Click link
Issues with app
by gmalooo on 2021/04/27 18:15
I am constantly kicked off the app. When I try to log back in I get an error message stating invalid credentials. Trying to reset password is an absolute nightmare. The customer support team is of little help to get reconnected. I have spent hours trying to resolve the issues to now avail. Save yourself a headache and don’t bother with this app.
Thank you
by sgvthjds on 2021/04/24 18:45
I have so much fun playing these games. And I don’t have to use real money
Tier Points?
by uamill on 2021/04/21 05:42
Why have I linked my mychoice account to this game? Nothing has happened
Garbage
by WhiteBrowFishing on 2021/04/20 03:45
Trying to update my password and I get stuck in a loop of password update email to sign in page to forgot password link to password update email and on and on and freaking on. No help link, nothing. Judging by the reviews, whoever gave this app more than 1 star is either a planted reviewer or one of the rocks that line my driveway. Hollywood Casino should ditch any affiliation with this pile of dog excrement that’s disguised itself as a casino app with actual fans.
Excellent game!!!!!
by kyle wellington on 2021/04/11 13:35
I don’t have any complaints. Big deal the game freezes or the bonus wheel is low sometimes. I doubt lives will be lost 😁 unless the world ends because I got a free 100,000 and my game froze/glitched. Complain less, be Grateful more! Whoever gets offended by this are the ones who it hits home with! Open Mind
Entertaining, but...
by Chestolnikov on 2021/04/07 12:34
May as well not have a daily bonus wheel. The majority of the positions on the wheel are high payoffs, but after spinning maybe 50 different times, it always lands on the low amounts. I’ve never hit a good payoff.
Like the app but
by kog14 on 2021/04/07 02:34
Not sure why it recognizes me on my iPhone but not on my iPad. Contacting support is useless as they do not respond
Win tym
by El Chico1 on 2021/03/31 23:19
Really enjoy the variety of games 😘😘😘
Stop removing my review of this lousy app
by LSUTim43 on 2021/03/31 21:19
I’ve posted reviews before and they keep “disappearing.” The only 5-star reviews are either fake or from people who have never played any other casino app on their device. This has got to be one of the worst apps I’ve seen in a long time. Slow, crashes often, and out-of-date. The bonus wheel is a joke (as others have stated). I’ve linked my MyChoice card to this app and it has provided me nothing in return; it is pointless. And what is the point of the “badges”? It doesn’t even award them properly. My advice is to stay away from this app until they make some MAJOR improvements.
Unable to sign in
by 44sherry on 2021/03/30 07:05
Suspended my account. Do not understand why. Tried to reset my password as it said to update my password. Kept telling me unassigned credentials. I have a lot of points accumulated and don’t want to lose them. WHAT HAPPENED????
Not as good as most
by knutkracker101 on 2021/03/24 08:57
Don’t like it
Not enough wins nor free games
by Don and Alice on 2021/03/23 14:07
Spend most of the time watching the reels spinning with few opportunities of having good results. Probably the least fun I’ve had with on-line slots!
Password
by hoodslot on 2021/03/14 19:07
I have been trying for days to reset my password and the app is not responding. Not good instructions on how to reset
Cc
by dc155866 on 2021/03/06 05:44
Can’t login because my account is suspended this is stupid
Have never gotten in
by ketchum20 on 2021/03/05 07:11
This is not letting me in I’ve changed my password and then it says my credentials are no good then it says account suspended I need this fixed immediately
Good
by gdagh just ghb on 2021/03/05 04:55
Awesome
No
by Bernicedube on 2021/03/04 13:56
Not enough point to play with
Slots
by LuckyMoonglow on 2021/03/03 18:00
Needs better bonuses-daily rewards, I keep running out & low and can’t play for a couple days! Other casinos offer numerous rewards daily so you always have plenty of money, I do not & will not pay to Order coins for fun. I in-person go to Hollywood Casino in Charlestown to play w/real cash at least once a month, it would also be great if you could tie in rewards w/my card to offer slot-play for the actual casino!
Password
by stl00011 on 2021/03/02 22:32
I forgot my password and have been trying to update it for a week now. It keeps going back and forth to open email, click on update password, login but incorrect password, supply my email address for the “forgot password “ screen, and getting nowhere. Very aggravating. 3/2/21. So after 3 weeks, still can’t update my password since I forgot mine. I deleted the ap and it did no good.
Cowboy
by hosny ahmed on 2021/02/27 18:14
My account is suspended How to reactivate it
My Choice Casino
by clyde says on 2021/02/27 16:49
Games are boring, can’t possibly get any big wins like the old Hollywood games before the crappy My Choice Casino took over, so good by.
Casino
by qtip62 on 2021/02/24 03:21
I love this app the best they don’t take all your credits and actually let you win!!! Other apps make you lose way too fast so you have to purchase more coins. Love this app!!!!
Hollywood casino
by mi62844 on 2021/02/21 05:28
I have had a few problem with some of their promotions but they have rectified in a timely manner . The problem was not in the games but in the rhetoric . They handled very well and I probably was the one in error they gave me benefit of doubt and took card of the problem . I couldn’t ask for anything more
It’s ok
by 2miles on 2021/02/15 14:02
It has the lowest number of games and lowest payouts of all the apps
Not impressed
by amhcih on 2021/02/11 17:11
The customer service isn’t helpful. I bought credits over a week ago, they were never added. I’ve had to talk to customer service every single day. I’ve turned in receipts, and bank statement showing proof of purchase. Still nothing! They finally sent an email stating they found the missing credits and they would be added shortly (that was yesterday), contacted them again just now because still no credits, now they are saying 48 hours. I WILL NEVER PURCHASE CREDITS FROM THEM AGAIN! Oh and don’t expect Apple to refund your money because they won’t.
Logging in
by gb, on 2021/02/10 23:03
This is the only game that I play that I have to log in each and every time. I should only have to log in if I completely log out which I’m not doing.
Need help
by Tiny2234 on 2021/02/10 13:47
I need to be contacted by developer because I am locked out of my account please help me
Game
by Beast68 647 on 2021/02/09 22:59
For some reason it says my account is suspended??
The repasswording
by qtfisnrvcslsbdufismdbdial on 2021/02/08 17:25
I seriously have to put a password in at least once every time I access the app. Sometimes I even have to reenter the password switching screens.
Video poker
by Vltms on 2021/05/20 01:27
Haven’t been able to access destiny poker for about 2 weeks. Says I’ve been disconnected from server. Says refresh game (how do u do that) or contact operator. Please help. It’s my favorite. 5 stars if u can clear this up. :)
Embarrassing
by so blessed sierra on 2020/09/11 21:45
The company should honestly be embarrassed to put their name on this game. I feel like I’m back in 1987 using the arrow keys to maneuver the Oregon trail! In fact if the screen were black and green it would be exactly like that! The graphics are non existent, games all the same, not to mention all the glitches and issues I’ve had. I play several casino games owned or sponsored or however they do it, by major casino names and this is awful. Have you guys seen the competition? I can’t even call it that because there is no competition at all. This game loses. Now if you guys could figure out why I’m not getting the points I’m supposed to and make it even the tiniest bit worth playing I might spin a couple times a day. But for now I’m going to go play another game set in 2020. Embarrassed for you.
App should be removed. Absolutely terrible.
by KelBel1975 on 2020/09/28 01:40
While I understand the previous software version could no longer be supported, this app, in general, looks as if it were designed by five year olds. Hollywood Casino takes in so much revenue, one would think executive management would have at least looked at this app prior to release. Games are not user friendly in any way. The app is nowhere near comparable to the previous version. Users cannot read any verbiage on the games themselves, including bet amounts or win amounts. I’m deleting this app and will not be supporting this awful attempt to maintain a customer base who truly deserves more from an organization as large and lucrative as Hollywood Gaming. Very disappointed.
Meh...Needs improvement
by OceanCruzer on 2021/01/23 12:54
The casino is clean in that it doesn’t bombard you with purchase offers. However, the daily bonuses are small compared to others; the wheel spin is a joke as it is really rare to get a bonus over 1 million credits. I usually get only 100k. That goes quickly on these games as the machines are tight. Not winning is not fun. When they redesigned this app they took away all my favorite games. The new ones are fairly nondescript compared to other apps. Don’t know why I keep this on my device. There are more fun slot apps to play.
Update problem
by boops227 on 2021/10/01 15:29
Love this game. Yes, bonuses are small. Do like I do-come back every 4 hours to spin bonus. My problem is with the update. Every time I spin the bonus wheel, it will not go back to Home Screen. It goes to store to purchase credits. No matter what I do I cannot get out of this screen. I have to close the app and come back in a few minutes to get to home scree. Is this a glitch or am I not doing something right?
Stop removing my review of this lousy app
by LSUTim43 on 2021/03/31 21:19
I’ve posted reviews before and they keep “disappearing.” The only 5-star reviews are either fake or from people who have never played any other casino app on their device. This has got to be one of the worst apps I’ve seen in a long time. Slow, crashes often, and out-of-date. The bonus wheel is a joke (as others have stated). I’ve linked my MyChoice card to this app and it has provided me nothing in return; it is pointless. And what is the point of the “badges”? It doesn’t even award them properly. My advice is to stay away from this app until they make some MAJOR improvements.
Rigged
by tyap41790 on 2020/09/11 21:29
I know slot machines are made for the casino to win but this app is a little sketchy. First off the bonus wheel is rigged so you have a false hope of hitting big free chips. Second a lot of the slots have a high minimum bet so on top of the first thing this causes you to have to buy chips with real money if you want to enjoy playing the slots. I asked the support to give me the odds of each prize on the wheel and they said it’s completely randomized. That was a straight lie because I’ve spun that thing 100s of times and never hit over 1 million chips. Deleting this app and requesting a refund of any money I spent from Apple.
Not impressed
by Hussle Crowe on 2021/10/12 13:46
For this to have names like Hollywood Casino and promoted by Greektown Casino (which shows up in my email every week) the slot games on here are terrible. I play nor seen none of these crappy games they have on here at the casino. I play the Buffalo wheel, Buffalo revolution, Buffalo collection, Buffalo Chief, Lighting Link, Dragon Link, Huff n Puff, Prosperity Drums, just a few of the games I play. Never seen or heard of these games. I’m sticking to Lighting Link, Cashman & Heart Of Vegas. Who have the actual real games that’s in the casino’s I frequent. I have you 2 stars for the effort though
Worthless app- don’t waste your time
by Ecvnyc on 2020/09/24 11:54
The update is a waste of time. I think one of the other reviews said it best. The developers should be embarassed - this app is slow to open, crashes frequently, and is as slow and stodgy as a computer game from the 1980’s. As the other reviews have stated, this app crashes regularly now. Replaced Hollywood Casinos which was a great app. This sends you in circles - log in, request bonus, back to log in, request bonus, spin for bonus, “thanks for downloading message” etc. Mohegan Sun, Rivers, and Parx all work fine on iPad. Choose those instead
Not reliable
by GODforgivesYOU on 2021/10/06 01:40
App often “unavailable for update”, or just seems busy and doesn’t allow you to log on. Does not allow you to go directly to games after spinning Bonus Wheel. i wish games were just in alphabetical order and only 1 icon placed on home page. Badges don’t seem to register, as I have “Visit(Ed) lounge” and casino live, and won huge “1st jackpot”, but have not received badges. Does not message you when you’ve completed a challenge.
Were you hoping for MyChoice rewards?
by thomas2lame on 2021/09/09 11:33
Yeah me too. You won’t find them, you can link your MyChoice account but it doesn’t do anything for you. The free credits (aka Fortune Wheel) will almost never give you any higher amounts, you can spin it every four hours but you’re lucky to get two spins on a machine out of it. These slots are TIGHT. You will go through millions of credits and never even get teased with a bonus game. The bugs are crazy, sometimes I have to open the app 10 times or more before I can get passed the white screen of doom, to make matters worse when it does load half the time it won’t let you tap on anything or load any games. Everything in this app is geared toward making you spend money with very little satisfaction, and no real rewards for doing so. Like many others said, there are hundreds of better options for casino apps, far more polished, far more fun.
Not impressed
by amhcih on 2021/02/11 17:11
The customer service isn’t helpful. I bought credits over a week ago, they were never added. I’ve had to talk to customer service every single day. I’ve turned in receipts, and bank statement showing proof of purchase. Still nothing! They finally sent an email stating they found the missing credits and they would be added shortly (that was yesterday), contacted them again just now because still no credits, now they are saying 48 hours. I WILL NEVER PURCHASE CREDITS FROM THEM AGAIN! Oh and don’t expect Apple to refund your money because they won’t.
Disappointing in so many ways.
by Rox1242 on 2020/12/18 03:56
In addition to many things already said, I was also disappointed with being unable to receive help to resolve an issue with play. Almost every time I got into a bonus round in a keno game, I was kicked out and had to restart and it began the bonus at a much lower amount than I was playing and would not allow me to increase back to where I was. Currently it is stuck in the bonus round and will not let me play the game at all. The app is very good at allowing you to purchase credits but that’s about it.
Hollywood casino
by mi62844 on 2021/02/21 05:28
I have had a few problem with some of their promotions but they have rectified in a timely manner . The problem was not in the games but in the rhetoric . They handled very well and I probably was the one in error they gave me benefit of doubt and took card of the problem . I couldn’t ask for anything more
Unreliable
by silly chatter on 2021/07/26 17:55
I am perplexed by the overall rating of this app at 4.4. Over time I have built up a significant account balance otherwise I would delete it. The past few months the app has become unreliable. Only a select few of the games open which unfortunately are not games that are my favorites. The technical support for this app is inferior. Customer service is responsive and apologetic, but still the overall performance of this app is far below the others I play.
Slots
by LuckyMoonglow on 2021/03/03 18:00
Needs better bonuses-daily rewards, I keep running out & low and can’t play for a couple days! Other casinos offer numerous rewards daily so you always have plenty of money, I do not & will not pay to Order coins for fun. I in-person go to Hollywood Casino in Charlestown to play w/real cash at least once a month, it would also be great if you could tie in rewards w/my card to offer slot-play for the actual casino!
Bug in game
by ndt9 on 2020/11/29 19:12
Heidi’s Bier Haus game is screwing up again. I got 5 Heidi’s with 2of them purple. Both times I received no fixed wilds during free spins. I probably will not play your games again until you fix this bug. Because of this flaw the chances of winning anything are even smaller than normal. I don’t playas much since you dropped Heidi’s Bier Haus. Most of the games you have are not that fun and the payoffs are so small and infrequent it’s not worth my time to play. The only game you currently have that I play is Black Out.
Meh....at best
by Gozzinta on 2020/10/25 00:02
Many reviewers have talked about the games. I will not; the number and variety of games is sufficient. My low score relates to design. It’s horrible. It’s not intuitive how to change bets, set autospin, and sometimes just play. The game play is very inconsistent from machine to machine. The bonus wheel is very poorly constructed with very old style sound. You can’t tell what your bankroll is unless you play a game. This number should b font and center. And what’s up with signing in every time I play? Surely Penn can - and should - pay for a better designed product.
Excellent game!!!!!
by kyle wellington on 2021/04/11 13:35
I don’t have any complaints. Big deal the game freezes or the bonus wheel is low sometimes. I doubt lives will be lost 😁 unless the world ends because I got a free 100,000 and my game froze/glitched. Complain less, be Grateful more! Whoever gets offended by this are the ones who it hits home with! Open Mind
Smart design great casino App
by Persona24xd on 2020/10/03 19:03
This app is fun and worth the time and money . check out the features it has good design . Hope additional games come in as I’m loving the gameplay and the app has the best sounds . I just love hearing the music . plus it look way better than any other casino app .
Free Credits!!!
by OIFvet2009 on 2020/12/03 17:39
I absolutely love how you can get free credits every day!!! Plus to put the cherry on top... a bonus spin for more credits every four hours?!? What?!?! This is crazy!!! Now I can enjoy all the hit slot machines anytime I want from the casino at the power of my finger tips anywhere I go!! Thanks for that!!
Password
by stl00011 on 2021/03/02 22:32
I forgot my password and have been trying to update it for a week now. It keeps going back and forth to open email, click on update password, login but incorrect password, supply my email address for the “forgot password “ screen, and getting nowhere. Very aggravating. 3/2/21. So after 3 weeks, still can’t update my password since I forgot mine. I deleted the ap and it did no good.
Bonuses
by Doubledon49 on 2020/12/15 23:05
Just thought I would see how long it takes to get a bonus on a game. I started with 10 million and never got a bonus. Went all the way down to 0. Never got one. If you don’t buy you get nothing.
Glitches
by joannasue1835 on 2021/05/18 00:58
I installed this app yesterday. Today when I tried to log in I got an error that said account suspended. What? Also said if I've tried to enter my password more than 100 times, which I did not, ld need to reset my password. OK I'll reset my password... Click on the update pw link, says to Check my email, click on the update password link, it says Check the email, It's just a loop. I keep getting the same thing. So frustrating!!
Game cheats
by deeboy31985 on 2021/11/21 06:59
Game is a piece of crap if you bet low 90% chance you will win if you bet big 90%you will lose I tested it to see the outcome I had a few billions in my account I did 10 games betting at 20k I won 8/10 than I did 10 bets at 500k I won 3/10 I had a 20 in black jacks they will have a 12 and just magically get a 9 but if I have a 12 I always get a 10 waste of time never playing this crap again if I can give it a zero star I would
Unable to sign in
by 44sherry on 2021/03/30 07:05
Suspended my account. Do not understand why. Tried to reset my password as it said to update my password. Kept telling me unassigned credentials. I have a lot of points accumulated and don’t want to lose them. WHAT HAPPENED????
Slow and Password reset does not work
by Prickly Pear 114 on 2021/02/08 16:15
The main complaint is the password reset not working. The app logged me out, several attempts to try and reset through the links did not work. I tried on a laptop and it worked but when I went to use the new password on the app, it wouldn’t allow me to sign in. It said invalid and then suspends the account.
Garbage
by WhiteBrowFishing on 2021/04/20 03:45
Trying to update my password and I get stuck in a loop of password update email to sign in page to forgot password link to password update email and on and on and freaking on. No help link, nothing. Judging by the reviews, whoever gave this app more than 1 star is either a planted reviewer or one of the rocks that line my driveway. Hollywood Casino should ditch any affiliation with this pile of dog excrement that’s disguised itself as a casino app with actual fans.
Choice of Games
by Susanna Simpkins on 2020/11/29 14:59
I like parts of MyChoice online slots. Such as variety, and new games. My BIG complaint is all, or most, of the old games are gone. I want the following games: Planet Moolah, Quick Hits, Forbidden Dragons, I don’t have time to list all of them. Please bring back some of the old games we played at Hollywood online.
Casino
by qtip62 on 2021/02/24 03:21
I love this app the best they don’t take all your credits and actually let you win!!! Other apps make you lose way too fast so you have to purchase more coins. Love this app!!!!
Logging in
by gb, on 2021/02/10 23:03
This is the only game that I play that I have to log in each and every time. I should only have to log in if I completely log out which I’m not doing.
No wins here
by Grammirgrl on 2020/09/16 15:11
I like some of the slots on the app but would be lots more fun if you won a little. I actually have won more at the casino on real games. Makes me want to delete
Nice games !
by Fun player! on 2020/09/04 08:13
Some of the words are very small in some of the games but the ones with white letters are easy to see and read. Very entertaining and fun to play. Nice graphics and fun characters!
Lots of choices
by ceegee151515 on 2020/09/10 14:06
I like all the choices of games they have. My only critique would be the roulette game. With phones and big fingers it is hard to bet.
Unhappy
by #1Quiltmom on 2020/09/06 03:58
I do not find this new site user friendly. Cannot find the games that I enjoy. Want it back the old way.
Password reset
by KJDeVoe on 2021/06/18 19:30
Don’t forget your password! Link they send does not work. Chat help will keep send you same link. You won’t get anywhere!!! lol. Had on another phone maybe about yr ago. Went to log in but forgot credentials (password) link sends to back n forth to enter email address to reset and email that has link to reset that is invalid? Anyone else?
Terrible terrible game
by r,ying shame on 2020/09/03 19:07
I have been trying to get in this game and it send me in a circle, round and round. It tells me to check my email and there is nothing there. I have trying for 2 days and nothing. This the worse game. Fix the problem.
My Choice Casino
by OCPatD on 2020/12/07 00:43
Terrible unstable platform. Can’t play if site is down, which happens all the time. Forced us to convert from Hollywood Casino, a much more stable program that had games that were actually in casinos (not just one or two). A couple of games are ok which saved this from a ‘1’ rating (being generous here). As I said if site is down you can’t play
It’s hard to Win
by Sadly losing on 2020/09/06 23:56
I liked the games on the first web better. It’s very hard to win anything with these games.
Games won’t load
by tlmartin815129 on 2021/07/27 00:17
I can only get a handle full of games to load. Started happening 1 week ago
Password
by hoodslot on 2021/03/14 19:07
I have been trying for days to reset my password and the app is not responding. Not good instructions on how to reset
Cheap App
by RyanTM8 on 2021/06/08 01:42
I tried to login (ONCE) and it automatically suspended my account and said I had to reset my password to get access back saying I put the wrong password in 100xs. Mind you I used my Face ID so I didn’t even type my password. When I tried to reset the password the app just stayed frozen on the my choice casino screen. Poorly made.
Issues with app
by gmalooo on 2021/04/27 18:15
I am constantly kicked off the app. When I try to log back in I get an error message stating invalid credentials. Trying to reset password is an absolute nightmare. The customer support team is of little help to get reconnected. I have spent hours trying to resolve the issues to now avail. Save yourself a headache and don’t bother with this app.
Customer service 👎🏼
by Sara22278 on 2021/05/24 12:21
I’ve been waiting a month for customer service to refund money for credits that didn’t apply. They very rude and condescending. Also, there is no phone number to call. I am left waiting for them to get around to refund my money. And I’m starting to think that it won’t happen at all.
No thank you
by Saraetta on 2020/09/08 01:28
Terrible games. Miss Hollywood casino especially after they robbed me of 420 BILLION credits to transition toMy Choice casino. Said I should be crappy with the remainder of my credits🤮🤮🤮
Review
by dynamiteel on 2020/09/05 12:47
I enjoyed the original version much more than the current version
Disappointed
by reigning lord on 2020/09/04 12:01
None of my favorite games are on this app after doing the update...having to type in e-mail address & password every time is an inconvenience...tried merging my Hollywood Casino acct. several times & I’m getting tired of changing my password each time😖😖😖...now it won’t accept nicknames as they are taken🤪🤪🤪
Unable to reset password
by gdfisher2021 on 2021/06/19 06:15
I tried to reset my password several times and when I click on the link to reset my password, it just takes me back to the login page. It does not show where I can update and change password!!! Very frustrating !!
Update locked me out
by Raventommy on 2020/09/09 23:00
Like many others, since the new "My Choice" update, have tried time after to launch, log-on, reset password, etc. Just an endless circle from log-in page to email. Well, at least it's helped me realize there are more productive things I could be doing!
Rating Trends
13,14,11,10,18,16,20,19,9,15,13,20,16,12,9,11,18,7,14,5,19,17,14,11,14,10,6,8,10,12,14,12,11,10,10,7,7,8,14,10,16,13,5,7,13,0,12,11,13,10,16,12,8,13,15,13,9,8,11,13,13,9,9,6,9,20,3,0,15,7,12,8,6,11,13,14,10,0,17,14,6,10,12,9,6,9,9,3,10,6
All Versions
4.0
16,229 total
 5
10,685
 4
2,624
 3
1,303
 2
508
 1
1,109
Current Version (7.15.2)
4.0
7,233 total
 5
5,194
 4
894
 3
577
 2
214
 1
354
Version History
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