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App name
Hollywood Casino Slots Games
Description
Play 70+ Real Vegas FREE SLOTS from Hollywood Casino anytime! Sign up with your email for MORE FREE CREDITS. Take a spin on the BEST FREE SLOT GAMES including popular titles as Quick Hit™ Platinum, 88 Fortunes™, Jungle Wild™, Super Jackpot Party™, OMG! Puppies, Jackpot Comet, and the slot Hot Shot Blazing 7s! Have fun playing your FREE SLOTS Casino games on the go. Your new slot machine app is just like having Vegas slot games in your pocket to play anytime and anywhere. Hollywood Casino Free Online Slots & Casino Games is the only place to play the SLOT GAMES YOU LOVE! ► PLAY TODAY and new users receive 50,000 FREE BONUS CREDITS! ► NEW SLOT GAMES EVERY MONTH! ► Follow HollywoodCasino.com Facebook for more FREE CREDITS to Play your favorite Slots App! ► NEW Classic Slots Reels! ► Exclusive Slot Games and the MOST POPULAR Slot Machines from our Hollywood Casino floor! ► Earn MARQUEE REWARDS Tier Status FASTER with the purchase of online credits on our slot casino app and HollywoodCasino.com Online! All Your Favorite Real Vegas Slot Games including Bier Haus™, Great Zeus, Li’l Red, King of Africa™, OMG! Kittens, Raging Rhino™, Buffalo Spirit™, Queen of the Wild™ & Nordic Spirit™. Download the Hollywood Casino - Play Free Slots app today! This application is for entertainment purposes only. No prizes or other items of value can or will be awarded based on play. By downloading this application, you are representing that you are at least 21 years of age and that the application will be used only for lawful purposes in the jurisdiction in which the device is operated. Know when to stop before you start®. Gambling problem? Call 1-800-522-4700
Pain in the bum
by forkinme on 2019/10/14 18:43
It doesn’t allow you to change your password if you have forgotten it, when if sends you offers for points!
Crap App
by Gripshod on 2019/10/14 14:41
Spent. $$ playing get NO reward credits. App crashes inside their own casino hotels. Garbage
Fun
by kbogard44 on 2019/10/13 15:48
It’s a fun game but you have to wait to long for more coins
Garbage
by bolo_0 on 2019/10/11 23:21
Started playing Alice’s tea party with more than 4 million. Was betting 20,000, didn’t hit a single free spin or bonus game. Why am I even playing? Much like the real Hollywood Casino, a complete waste of time. Don’t expect to ever win and if you do, don’t expect to keep it long. Again, exactly how the real Hollywood Casino works. Never win anything. I don’t understand what the point is.
No support link
by Mccuney on 2019/10/11 00:58
These game will crash and take all of your points as you fight to stop the crash. I was betting 10k, the c Game crashed and lock the the spin button at 900k (holy smoke) and each time I tried to stop the slots it begin to go into auto and took almost 50 spins to stop it, I could only stopped it by deleting the app.45 million coins- Zap! Gone in a flash. In the games there are no links to support. That is the reason for the single star rating.
Not enough free credits
by Gimpyelf on 2019/10/06 23:10
Minuscule free credits. Do not get emails with bonus credits. Slots are great, but not enough free credits to play for long.
SAD COMMENTARY on FUN ONLINE GAMING
by not to be duped on 2019/10/03 17:16
About those ‘bonus’ promo codes HC offers via their Facebook page??? Well....Don’t hold your breath....YES the codes/links are provided on the HC FB Page ....HOWEVER.... I have to manually enter the code ( the Email/FB links won’t do this automatically on my iPad ) .... I SUDDENLY SEE that the Code I enter is INVALID. Therefore.... No Bonus Credits Awarded and No Remedy after I retry a logout/login reboot or re-entering the FB Codes.
Bug fix
by *TheNeonRainbowDeathbat* on 2019/09/25 14:54
What is going on?? Every 2-5 spins there’s a delay with the note “submitting spin data” Please fix this! It’s been more than a week!!
Bad
by gunner923 on 2019/09/22 23:59
The geographic location is clearly on and it keeps giving me the error that it isn’t. Very limited in games.
Something wrong with classic games
by terryjw37 on 2019/09/19 15:02
When trying to adjust the bet amount on classic games it goes to zero and freezes. Been going on for months now. Please address issue.
Waste of time
by alloaner on 2019/09/17 18:11
Only has one game and a nightmare to navigate
TERRIBLE SUPPORT
by Victim of Robbery on 2019/09/16 17:26
I usually enjoy this game and have spent many hours playing. Over the course of the last few weeks I have made in-app purchases each time not receiving the credits purchased. The first time this happened, the issue was resolved immediately after I provided my receipt and the credits I purchased were added to my account. Now, with the recent occurrence, I’m being told nothing can be done. So basically my money was taken. Apple will not refund the money due to media guidelines and they are telling me to contact support for troubleshooting as there’s an issue with the app. Every time I contact support, I get the same, incompetent individual (Trinity) giving me the same runaround. So, unless you want to have your money taken, DO NOT make purchases! Play with your free credits ONLY!
Double Charged and Not happy
by cupoflatte on 2019/09/10 19:04
I have found it very difficult and time consuming to get in touch with someone when myself and husband have been double charged for in app purchases. Please someone reach out to me to help
Card not linking
by valentinalaffertyy on 2019/09/07 19:59
The app will not allow me to link my card to it and so I can’t claim my free 100k!
Glitch in Invaders
by Dararea on 2019/09/07 03:09
I purchased coins. A glitch weeks later stripped me of coins I purchased went to over to 1.5m to 100k cause the game glitches and made my bet 300k a spin. I see no help buttons for help with the app. Not cool!!! 9/2 still not Fixed ! Made my spin 300k took all my winnings AGAIN! And no response from support
Goodbye
by ndt9 on 2019/09/06 05:00
I will not be playing my favorite Heidi game in your casino for good bit. I burned through several million coins and went a total of nearly 500 spins without winning free spins. I don’t want to hear any crap about how each spin is totally random and not controlled by an algorithm that you guys have designed to control payouts and special features.
Mr. Michael Minnick
by CasinoMike62 on 2019/09/02 14:16
Hello, I just want to express my feelings about L’Auberge and Boyd/Penn gaming becoming one. I absolutely love the fact that you became one in the gaming industry. Now, we, the players have more casinos and options to explore. I love your casino’s and professional staff. All the table games and slots are the best in the business. The casino hosts due an amazing job with their players and help them in every way possible. The Lake Charles location is superb. All professionals. I would like to say a very special thanks to my hosts, Ms. Nguyen and Ms. Hines. They go over the 100% to make everything smooth for you. My hat is off to both of them. Boyd/Penn gaming is making great changes at all their properties. I love the 2 in Vegas!! I really appreciate your time and problem solving abilities. I honestly hope this review goes all the way to Mr. Smith in Las Vegas. I am a very loyal patron who loves the VIP slots and Mini-baccarat. Lake Charles keep up your very high standards and I know everyone loves your great casino. Respectfully, Michael Minnick (P6001132363).
Boo
by hate shipping on 2019/09/01 18:36
App will never open
Waiting to see is Developer will help solve issue
by Srabnavy on 2019/08/31 17:55
I had 2 fraudulently charges from this app to my iTunes account. The support gave me no help in resolving even though I provided all the receipts. The developer from app says to resend and they will try and resolve my issue. We will see.
App changes your bet
by Mxyzptlk55 on 2019/08/25 18:11
Not sure if this is a bug or intentional but when you level up the app changes your bet amount up or down depending on the slot you are playing. This and when a slot game defaults to a high bet amount are two things that will cause me to delete the app.
Total Rip Off
by Sorry Dude 86 on 2019/08/19 01:52
Do not download this game. Signed up and bought credits. It won’t let me sign on. RIP OFF ALERT!
Linking issues
by Gigigirlie on 2019/08/18 13:50
Any idea when this will be able to link to mychoice accounts? Thanks in advance!
Submitting spin data is driving me crazy!
by LoveWords on 2019/08/15 22:02
Needs to be fixed where we can spin without it getting stuck on SUBMITTING SPIN DATA. 😞. Every other spin. Really frustrating.
Not sure
by GregB1982 on 2019/08/13 16:10
I’ve downloaded the app about 2 weeks ago for my choice rewards but can’t get it to link I’ve called and emailed these people and nothings still has been done. Ok now here it is another 2 weeks and still won’t link my choice rewards need help
Support? What support
by CykoCy on 2019/08/12 21:34
There are a lot of fun games here. I ran into a glitch that cost me 30M coins. And in this game, that’s a bunch. I contacted support twice. No response at all. So I have reduced my play and spend my time elsewhere. They almost make it impossible to find support anyways. Too bad. Fun site. Their bugs will steal you blind.
Pinball machine
by tuker2431 on 2019/08/09 20:47
Pinball i plSy the pinball machine and i have git lucky. I play the same machine dverytime icome to the casino and one particular night my machine got jsmmed up a couple of times and i had to csll to get them to come fix it! They were very professional and gave me the correct amount if credits that i had before it stopped workkng they checked my machine to see that i had the amount if credits that i said i had! They fixed it oromy and i went in about my night and i didn have snymore orobkenst
Survey
by concretr on 2019/07/30 19:51
It will not give me the 100k frer credits as advertised.
No sound
by pm5515 on 2019/07/26 23:35
All games have sound except Super Red Phoenix Anyone else? Solution?
Hollywood casino
by Kathy Kaminski on 2019/07/21 20:08
For some reason I can get into the game with my password.It wants me to start all over again. Lost all my credits. Sad been playing this game for years
Fun Game?
by I update my wardrobe more on 2019/07/21 19:55
Ya, it’s amazing how you can get to the next level and not win at all. Honestly, I think I have won more at the actual casino then here. All pay to play. Got 300k in bonus for level 30...been playing for years. Never once have I seen a jackpot. Absolute garbage. All they want to know is if you are ready to buy more...don’t download. It’s terrible.
Don’t waste your time.
by romanticsuicide on 2019/07/18 20:38
After contacting support that almost 1m was not credited as there was a “Spin Error”, I was informed that unless I had a screenshot of the total win, they could not credit my account. Deleted the app from my phone.
Be very cautious.
by C1crzie on 2019/07/14 10:12
When purchasing credits you will be billed twice for one purchase!!!!
Fix please
by Grrrrrr12345 on 2019/07/12 05:02
My betting amount keeps changing on its own..... Then I will will four in a roll , but it won’t give me a bonus spin... grrrr
I would rate 0 if I could!
by Rae825482 on 2019/07/06 11:53
So irritated! This app has been acting glitchy since yesterday. Today I jump on and I’m only betting 5k, next thing I know it jumps to 900k and takes all my money. Done with this app! Always something...
Opening problem
by Amh102555 on 2019/07/02 03:00
I have been enjoying playing all the games on my iphone 6+ for a few years with no real problem. After updating I now can’t play any games except for the Great Wall 2. My phone is up to date with its latest software if that helps. Please help, I really enjoy playing the games. One more thing once I load the Great Wall 2 game and then want to go back, it closes everything on the Hollywood casino site and I have to start over. July 1 - for some reason I’m back to not being able to play the games. Actually I can’t really do anything. It loads the Hollywood app but then it closes right away. I love playing the games so please help.
Ok....
by Cmb0906 on 2019/07/02 01:16
I have had to pick games I am actually able to play. Many games completely kick me out of the app when I get to bonus spins. Although it’s been reported numerous times it’s NEVER resolved. Their answer is always “update your app” this never works. So I have to only play certain games
Rip Off
by Bondo007J on 2019/06/26 21:07
Game locks up, takes forever to load. Hit a big jackpot the other day 15million and game locked up in the middle of payout and never received my 15 million credits.
I’d be back more if...
by johnny trip on 2019/06/26 10:00
I would be back to play this game more if it actually had payouts worth anything. And graphics that rivaled all the other slot games out there like my Vegas slots and slot o mania or Konami slots just to name a few. I hardly ever visit the Hollywood app because it needs a lot of work and needs to reward me better for playing as well as payouts and price for coins to be competitive with my Vegas slots. They reward you with actual free and reduced price items like buffet dinners and hotel accommodations etc. once the app is updated to compete with the rest, I will be back for sure.
Marquee rewards
by Anonymous 0393949 on 2019/06/26 02:06
It keeps telling me my information for my Marquee Rewards is invalid, I’ve tried uninstalling the app and everything. Won’t work!
Glitch
by Puscifer420 on 2019/06/25 16:38
If you touch the screen and twirl your finger around in circles it glitches
Malfunctions
by Justzn on 2019/06/18 11:27
I was in a Bonus Game and it kicked me out, when I reloaded the game it didn’t return to the Bonus???? How does that work???? There’s a game that won’t load, I’ve been trying for two or three days now?????
Usually love the games...but
by _schulenburg_ on 2019/06/15 05:00
Usually love the games... but I was not able to play the Star Trek game since I was asked to Spin to Win. My screen freezes on the downloading. I have to reboot my phone just to collect the coins every four hours. I can still play the other slots as long as I don’t try to play Star Trek. 🤯 It was suggested that I should message through the game but I don’t know how to do so. There doesn’t seem to be any way to send a message in the game. So here I am typing a reply in the app review. 🤨
App nightmare
by Goo hie on 2019/06/14 22:38
I’m trying to use app and keeps moving me to login but then when I do password error. Have same password can’t keep changing it every time do with this nightmare.
Too hard to get a bonus game
by PlacesPlease on 2019/06/09 23:46
I actually just got a bonus game and won $0.00 I actually took a screen shot to show my friends. App had potential but lacked good casino play
Can’t get games to load
by Shannonsmill on 2019/06/08 22:00
I have been playing this game for a while now and it was fine. But now when I click on a game it either won’t load and kick me to my home screen or just say loading forever and not come up. I have missed all of this weeks uspin bonus’s because of this. Frustrated!!!
Directions
by 1BASW on 2019/06/05 19:34
When The Hollywood has contests its instructions are not always clear. Take today 6/5. We have choices to either make a purchase on unlock a game. How am I suppose to unlock the game? ( I prefer The Hollywood over most other casino games so please give me an explanation.)
Awesome
by tammieboy on 2019/06/01 15:23
Great games to play
Worst casino game ever
by Elo3022 on 2019/05/30 01:08
Great games, but no winnings. This is by far the worst casino app, coins are expensive and payouts are very little
Support great
by Smallk7 on 2019/05/29 16:34
In the early days of playing this game my husband and I often contacted support . Most of the problems were my husbands and things we needed to fix, but like others we’ve had games crash just as about to get big payout. Unlike others we’ve only had great support from your agents. They went out of their way to help even when problem was my husbands device and when he lost out on a win there was never any problem getting credit. I guess it’s all in the way you approach a problem. Thank you ❣️
Linking Account
by Annoyed player 1$ on 2019/05/28 16:27
Nice when working but this app constantly gives error messages when trying to link your Marquee Rewards account. Gets extremely frustrating.
Good games BUT....
by Pokerpenny on 2019/05/25 20:53
Keeps crashing when playing Alice...esp during MSS RESPIN
Big wins are negated
by annie nomuss on 2019/05/24 16:36
At first I thought it was just a one-off fluke that the game froze just as it hit a HUGE win. But then it happened again, and again, even when the wins aren’t that big. It freezes, says “submitting spin data”. Then says “spin error, your bet has been returned “ Well, what good is that when the payout is negated? I have never purchased credits, and never will. Multiple games involved in this situation, too. Very annoying because it’s obviously intentionally programmed to work that way.
Linking rewards
by mellisaleeane on 2019/05/17 18:03
App won’t let me link to my mychoice rewards card?
Slots
by shirliegirlie212 on 2019/05/14 14:58
Why are the slots not paying off now. It seems I can’t. Win anymore . what’s going on?shirliegirlie212
No longer working
by on may way on 2019/05/12 21:06
Worked great until two days ago. Now cannot log in or change password. Not cool 😡
What happened
by coupecouple10 on 2019/05/09 20:14
Loved playing till new update now I get kicked off every time I go to play a game can’t even load the u-spin games to play might as well not even try to play waste of time
Rip offs
by solecito231983 on 2019/05/03 10:18
Are you kidding me!!! I make a purchase and stop playing close my app. Go back a few hours later and all my coins are gone. You guys are ripping me off
You updated the game where is my money
by macon 21 on 2019/05/01 03:04
Where’s my two billion dollars before you upgraded the game now having problems signing in and no money in my game
Slot machines does not pay out
by club.frank on 2019/04/30 00:37
I’ve purchased Credits several times even on different accounts and you are Worster than a casino it is playing money you don’t even want to give us credit to play
Only emotion generated by this app is frustration
by Ecvnyc on 2019/04/28 22:58
As the other reviews have stated, this app crashes regularly now. I have been using it for years, but now it is pretty much worthless on the iPad. Works fine with windows and android. Sometimes it crashes when you start a game. But more often, it happens when you are awarded bonus spins. It pauses, closes, and I am back to my iPad home screen. A year ago, the rating would have been a 5. Please fix this bug. After my initial review, I was told to update the app, which I did. Worked correctly for 2 days, but now it does the same thing mentioned before. Don’t waste your time on this app.
Love it but having issues
by Nalagirl12 on 2019/04/28 14:17
App keeps crashing. Otherwise it’s great when it works
Games
by tufbnme1 on 2019/04/24 22:49
Every time I open this now it won’t play. Gives me my free coins but when I hit a game to play it closes down. Don’t see anywhere to update.
App update has issues
by SonnieP on 2019/04/21 09:57
App is worthless since the update! Please fix it! It opens, able to get the bonus then it crashes when I click on a game I enjoyed playing the games on the app until the latest update. Now it crashes all the time. I deleted the app from my phone and reinstalled it but it still crashes. No other apps running in the background and a strong WiFi connection, so no problems on my end except this app of yours that won’t work since the latest update. Please fix it
Issues
by pattyhall72 on 2019/04/21 02:31
Wishing you would fix this app I and tired of it crashing every time I try to play a game
New update not good
by skwilco on 2019/04/19 04:12
I used to love these games...sure a few never worked right (Puppies, kitties, & others reported earlier). But lots were great, and there was a good variety. However, last few weeks even my favorites have been crashing—especially if hitting free games or bonuses. Now the games won’t even boot up—the app crashes after I’ve opened it and then picked a game. Time to move on, I guess. I play on an iPad mini, so they must not test on my type of machine anymore.
App keeps crashing
by TTB91 on 2019/04/18 00:37
After the latest iOS update the app shuts down after appearing to load the chosen game. I have an iPhone 6. Please fix ASAP. When you fix this app, you should give everyone a ton of free credits to make up for the ones they lost when the app was crashing in the bonus and after a big win.
Lost major payout
by leylajean on 2019/04/17 20:31
WOW WAS I EVER RIGHT ABOUT THIS REVIEW....The customer Service rep was horrible, the insulted my intelligence and ultimately treated me like I was being dishonest over 50K in coins. How absolutely disrespectful is that?.....On April 14th at approximately 2:30am while playing a slot I made a 50k wager and went into the bonus round. During the reels spinning it froze up. This had a HUGE potential. When contacting customer service they chose to say I had to have my info wrong because they do t see what I am talking about. I messaged you immediately. I’m disappointed that your customer service argues over a “free” slot game and highly doubt they even researched it. What a rip-off. You should be ashamed that f yourselves for treating people the way you do.
Rigged
by smartguy18180 on 2019/04/17 05:56
This app is completely rigged. Aside from the many other reviews confirming how bad the payouts are, I believe it is rigged to increase the payouts slightly after you buy some credits. I bought credits 3 times today to play a certain game I wanted to try, and all three times I won 2 or 3 bonus rounds shortly after my purchase. Then it went on incredibly bad streaks and I won very little until my money was gone each time. They are intentionally hooking people this way. You get a taste of winning then they take your money and you feel compelled to buy more. This is highly manipulative and should be looked into — because these apps are associated with real casinos and these credits are bought with real money. It’s just as bad as losing money at the casino, though people usually spend smaller amounts on the “fake” games. It’s still unethical and should be regulated just as much as real casinos are. Thank you
Shut down
by Roxy Diane on 2019/04/16 03:32
Love the game, I’ve been playing for a long time, but ever since the latest update the beginning of April (2019) I can rarely play. It shuts down constantly, about the only thing I can do is download my coins every 4 hours. I have nothing running in the background & have strong WiFi...like I said, it all started with the last update...very frustrating!!
Can’t play at all now 😡
by Ajdag623 on 2019/04/15 22:08
Since the newest update no slot will play just keeps crashing no problem with any other app just this one perfect WiFi signal at home too btw please fix 😠 update(4-15-19) a couple slots work now most still shut down the app
Hollywood Slots
by charlie#8 on 2019/04/15 05:20
Game keeps shutting down when I go to any of the slot games. I have the new updated version so something is terrible wrong with your games. Check it out and fix it please.
Game Keeps crashing please update
by really the guy haha on 2019/04/11 22:23
Game keeps crashing 👎🏾👎🏾👎🏾
Bad news
by mrmisled on 2019/04/11 01:12
Nothing but problems with this app. It shuts off every time I bring it up to play. Had one update and it’s been screwed up ever since. Don’t blame the issue on this end, it’s your app so fix it. Very unsatisfied customer!
Horrible site
by ralidrose on 2019/04/10 15:16
This app is ridiculous! Every time I try to play the app closes. Especially if in a bonus. What have you done lately😝
Recent Update Unsuccessful
by E Dav Kin on 2019/04/10 01:07
The recent update is glitchy and the app crashes whenever you try to play a slot game. Developers, please address this issue!
New Update Needed
by cat1519 on 2019/04/09 01:42
Recent update April 4 made everything worse. Can only open 2 or 3 games. Those shut down when on bonus games. Have the newest update. Problem is with the App
App Crashes
by Giz2393 on 2019/04/07 20:46
Thought I found a good app but it crashes every single time. Not once or twice or sometimes, but every single time.
Crashing
by Mil Ticket24 on 2019/04/05 14:16
App keeps crashing on my iPad for the past few days it want let me play any games.
Fun but not bet big
by Jorge @NEU on 2019/04/05 07:20
Disgustingly low payouts, definitely rigged. Bad for a true gambler. Bet big, lose huge. Bet medium, get something maybe to keep you in the game. I have lost hundreds of dollars on this game, just to get no bonus and get frustrated as hell. Save your money and don’t put anything into this game... if you want to play small, that’s good, cause you *might win* small. But don’t play big as the game will chew up all your money and beg for more!!
It is better but...
by Awebs15275 on 2019/04/05 03:17
I have the same complaint . Approximately a year ago I complained to the Illinois gambling commission because multiple times when hitting the big jackpot the program would shut down. On death ears. After reviewing the comments I’m gonna bring up the issue again to the powers to be.
Crashing
by loveslots25 on 2019/04/05 01:37
Ever since the latest update it keeps crashing! Apparently you don’t understand when I say the game keeps crashing and you asked me to send a message in the game. I expect a resolution to this issue. And please don’t ask me to send a message in the game.
Will not load any games. Crashes on iPad
by pdb100 on 2019/04/05 00:48
This app will not load any games now.
Same crashes
by zzzzzzzzz123;5678 on 2019/04/03 21:34
Only crashes when you’re winning has no problems when game is winning
Disappointed
by Jaime_618 on 2019/04/03 19:32
Even paid for extra credits, but each time I go to play, the app says “loading” and then forces close. So, not only have I wasted money to try and play, but I can’t play period! I’ve made sure I have the latest updated app, latest updated software on my iPhone 6S, and I even cleared all cache and restarted phone. Nothing. 😒😠
Every Game Crashes since Update.
by Jaflowers85 on 2019/04/03 06:51
Ever since the most recent update every game crashes. When I try to open any of the games it begins loading but then crashes. I usually enjoy playing this game so please resolve this issue.
Spin to win
by filabone on 2019/03/29 16:51
Locks up and does not give the credits
Billed twice
by jem208 on 2019/03/21 01:16
Like playing the games but I was billed twice for the purchase coins I got from them.
Can’t link to players card
by Jan.m. on 2019/03/19 19:23
This has been happening for days. Get an error message saying to try again later.
Does not work on iOS 9.3.5
by Marcia H1231 on 2019/03/18 03:19
Installed the app however I can't sign on. I get a splash screen then after 20 seconds the app will crash. No response from support. Updated to version 7.11 still does not work.
Don’t waste your time
by Zacr87 on 2019/03/15 03:08
I’ve played this game for about a week every level you go up it’s supposed to give you coins to keep playing however it’s never added. Also I won over 120k in a bonus and went back to the game and that was never added. So many glitches it’s not worth anyone’s time or money.
Very unstable.
by SueVLC on 2019/03/01 23:19
Crashes all the time, especially when you get a big win or bonus. When it crashes, the winnings don’t register. Puppies game never works.
Disappointed
by Jami103152 on 2019/02/23 18:48
Want to play as a guest. Only gives me access to one game. Won’t let me access to the lobby for another game unless I sign up with an account. Wish I’d have known that before I bought extra coins.
Just Like the Casino
by Vegaslim on 2019/02/21 20:01
This a fun app! The slots are the same I play in the casino.
Really?
by MoonBlosm on 2019/02/18 14:31
In the middle of Heavenly Riches, betting $110,000 a spin, get free spins, and you crash? Really? What is the point of even using this app if it’s going to crash and then you get no way to contact support? Lousy app, lousy support. Taking this one off my daily casino games. Useless and frustrating. Should be fun and working. Blech!
Crap
by award loosing slots 88 on 2019/02/14 12:44
Game is full of bugs. Masquerade bonuses shuts down the moment you get the bonus. I can imagine other games. I’m new and first impression is everything. I’m extremely disappointed and annoyed. I believe I’m owed a few bonuses please check my replay status. I’m so annoyed that I’m thinking about uninstalling this app.
Don’t expect much
by psusteeler on 2019/02/10 13:30
Game last are ok, but very rarely hit any bonus games. When you do normally have small wins. You may have 1 win every 4 or 5 times you play but win not a difference maker in providing more game playing. By playing this game I won’t spend much at their casino.
App freezes up and shuts down
by purpledollart on 2019/02/02 01:22
I love the selection of games and graphics but like other have stated, after just a few spin it freezes up then shuts down and usually it is on a winning spin. I deleted the app. After almost a year I downloaded the app again last night. Today twice I got free spins and before I could start my free spins, the app kicked off both times and when I opened the app back up, no free spins anymore. I would have thought this problem would have been taken care of by now. Very disappointed.
Great free slots game!
by DBOW9801 on 2019/01/31 21:54
Love the amount of coins I get in this game! The big wins animations are super cool and feel authentic! 😄
Hollywood slots
by scrappinjess on 2019/01/23 03:37
This game app is very stingy with hitting any bonuses. You do not get much money to play with so because it does not payout much and does not give you very much bonus money you do not get much playing time!
Slots
by Kessler49 on 2018/06/12 21:16
I love to play these slots!! But have had nothing but trouble for the last few months!! I got up to level 38 nd had built up my credits so I could play the unlocked games!! Now it wants me to start over at level one, won’t go back to my app I have played on everyday!!!! The last two days it won’t even OPEN!!!! So have to agree with others, as in it kicks you off when the going is good!!!!!
Love the APP. Hate the SPIN ERRORS
by Bentleyloves on 2018/02/01 22:20
I love playing Hollywood! But, I have to be honest since I think the support team hates seeing my support tickets! One of the biggest issues is when you hit a bonus and just when it's about to pay, the game freezes and up comes the NASTY SPIN ERROR. I play a lot and so I seem to get the spin errors at least twice a day. There are many times I don't put in a ticket. But, seriously, it's annoying and most of the time they respond within a day. But, if you have a large win, it takes a long time. When I reached level 400 I noticed that the credits you receive for completing the level didn't get recorded. This went on until level 440. Certainly, not right! That should of amounted to over 30 million, they gave me 10. I have been playing the MAX BET, which scares me because of the SPIN ERRORS. REALLY WISH THEY WOULD FIX THAT. They said I should log off and then log back on and the win should be there, DOESN't work. LOST ALL MY MONEY AND GAMES WITH THE LAST APPLE UPGRADE! Seriously!
Rigged
by smartguy18180 on 2019/04/17 05:56
This app is completely rigged. Aside from the many other reviews confirming how bad the payouts are, I believe it is rigged to increase the payouts slightly after you buy some credits. I bought credits 3 times today to play a certain game I wanted to try, and all three times I won 2 or 3 bonus rounds shortly after my purchase. Then it went on incredibly bad streaks and I won very little until my money was gone each time. They are intentionally hooking people this way. You get a taste of winning then they take your money and you feel compelled to buy more. This is highly manipulative and should be looked into — because these apps are associated with real casinos and these credits are bought with real money. It’s just as bad as losing money at the casino, though people usually spend smaller amounts on the “fake” games. It’s still unethical and should be regulated just as much as real casinos are. Thank you
TERRIBLE SUPPORT
by Victim of Robbery on 2019/09/16 17:26
I usually enjoy this game and have spent many hours playing. Over the course of the last few weeks I have made in-app purchases each time not receiving the credits purchased. The first time this happened, the issue was resolved immediately after I provided my receipt and the credits I purchased were added to my account. Now, with the recent occurrence, I’m being told nothing can be done. So basically my money was taken. Apple will not refund the money due to media guidelines and they are telling me to contact support for troubleshooting as there’s an issue with the app. Every time I contact support, I get the same, incompetent individual (Trinity) giving me the same runaround. So, unless you want to have your money taken, DO NOT make purchases! Play with your free credits ONLY!
Support great
by Smallk7 on 2019/05/29 16:34
In the early days of playing this game my husband and I often contacted support . Most of the problems were my husbands and things we needed to fix, but like others we’ve had games crash just as about to get big payout. Unlike others we’ve only had great support from your agents. They went out of their way to help even when problem was my husbands device and when he lost out on a win there was never any problem getting credit. I guess it’s all in the way you approach a problem. Thank you ❣️
app shuts down.
by BelleTippie on 2017/11/28 03:32
Here we go again! Played a couple of times and had no problems, but of course had no big wins. Tonight, played Ruby Star. Only betting 20,000. On the third spin all but four positions on screen were either Ruby the girl or wild ruby the gem. Should have been a pretty good win, but the game shut down. I really hate this and feel that Hollywood doesn't really care. There is no reason that this should still be an issue, other than no one cares!!! Guess I will just continue to collect coins in the hopes that it will someday be fixed.
Mediocre Games - "Marquee Rewards" comp checker.
by BerSerKr on 2017/08/15 03:04
Although it's a hidden feature within it's settings menu, the app is a good way to check how many Hollywood casino tier points & comp cash earned. The apps slot games are mediocre at best. It's graphics are outdated. It takes forever to permanently unlock games. They'd rather try to entice you to buy coins. They temporarily unlock a few better games for only short times. Hoping you might buy coins because you only get to play your favorite game for a few hours. It'll give you 50k coins every 4 hours. It's a better tool for checking your marquee rewards than it is a slot game. By Improving the graphics & if they make it possible to unlock games at a faster pace, it may go a long way. It's possible to buy several million coins, play conservatively & run out quickly. I've seen other large casino chains use the same app as this one with just a changed logo. It's slot are waaaay to tight. Many other casino apps are far better & offer much better gameplay.
Love Hate
by Hawkeiye on 2018/02/22 20:03
The graphics are awesome, if you can get the games to load. Too frequent I can’t get beyond the first page after being prompted to buy more coins. Also takes waayyyy too long to unlock all of the games. I’m not even halfway there and have been playing a long time and have spent much money buying coins over that time. Although it pays better than many of the other popular slots apps, once I can get to the games and have gone through all of my credits, I’m done and will be deleting the app. Too frustrating to not being able to access when I wish and freezes.
Pinball machine
by tuker2431 on 2019/08/09 20:47
Pinball i plSy the pinball machine and i have git lucky. I play the same machine dverytime icome to the casino and one particular night my machine got jsmmed up a couple of times and i had to csll to get them to come fix it! They were very professional and gave me the correct amount if credits that i had before it stopped workkng they checked my machine to see that i had the amount if credits that i said i had! They fixed it oromy and i went in about my night and i didn have snymore orobkenst
Lost major payout
by leylajean on 2019/04/17 20:31
WOW WAS I EVER RIGHT ABOUT THIS REVIEW....The customer Service rep was horrible, the insulted my intelligence and ultimately treated me like I was being dishonest over 50K in coins. How absolutely disrespectful is that?.....On April 14th at approximately 2:30am while playing a slot I made a 50k wager and went into the bonus round. During the reels spinning it froze up. This had a HUGE potential. When contacting customer service they chose to say I had to have my info wrong because they do t see what I am talking about. I messaged you immediately. I’m disappointed that your customer service argues over a “free” slot game and highly doubt they even researched it. What a rip-off. You should be ashamed that f yourselves for treating people the way you do.
I’d be back more if...
by johnny trip on 2019/06/26 10:00
I would be back to play this game more if it actually had payouts worth anything. And graphics that rivaled all the other slot games out there like my Vegas slots and slot o mania or Konami slots just to name a few. I hardly ever visit the Hollywood app because it needs a lot of work and needs to reward me better for playing as well as payouts and price for coins to be competitive with my Vegas slots. They reward you with actual free and reduced price items like buffet dinners and hotel accommodations etc. once the app is updated to compete with the rest, I will be back for sure.
Great App!
by Marblehead Girl on 2018/09/08 15:23
HollywoodCasino is my favorite app to play. Most weekends there are puzzles to play, quizzes and questions where you can win free credits. There were some problems with some of the games a while back when they switched to a different platform but those have been fixed. There are several times when games are unlocked for you to play. Since all of the bugs have been worked out this is my go to app. I love it!
I've had problems in the past.........
by Cher'sToy on 2017/10/03 22:49
UPDATE!!!! DON’T WASTE YOUR TIME!!! JUST WON 45 FREE SPINS AND THE GAME IMMEDIATELY SHUT DOWN. WHEN YOU BRING IT BACK UP, THERE IS, OF COURSE, NOTHING THERE. CAN’T EVER IMAGINE SPENDING $$ ON THIS APP.........NEVER!!! The strangest app I've ever downloaded. You win free spins, the app shuts down. They make offers for credits, you go along, you never receive what was promised. This is only fun because the games are exactly what you play at the brick & mortar casino........otherwise, it's weird. Needs work STILL PLAYING.........BUT WOULD NEVER, AND I DO MEAN NEVER SPEND A CENT ON THIS APP/GAME. I HAVE LOST FREE SPINS, GREAT LOOKING WINS,......HUGE AMOUNTS IN CREDITS BECAUSE THIS APP WILL SHUT DOWN OUT OF THE BLUE. YOU CAN'T TELL WHICH GAME WILL DO IT, BUT YOU CAN BE SURE IF IT'S A GREAT SCREEN, ANYTHING THAT MIGHT GIVE YOU SOMETHING, THIS APP WILL CLOSE.
Opening problem
by Amh102555 on 2019/07/02 03:00
I have been enjoying playing all the games on my iphone 6+ for a few years with no real problem. After updating I now can’t play any games except for the Great Wall 2. My phone is up to date with its latest software if that helps. Please help, I really enjoy playing the games. One more thing once I load the Great Wall 2 game and then want to go back, it closes everything on the Hollywood casino site and I have to start over. July 1 - for some reason I’m back to not being able to play the games. Actually I can’t really do anything. It loads the Hollywood app but then it closes right away. I love playing the games so please help.
Miserable odds hundreds of spins with out a decent win, bonus rounds that pay zero
by Dlg6906 on 2017/11/04 05:47
I’ve been playing this stupid game for weeks and can see definite patterns of just missing the bonus or if you manage to get into a bonus it barely covers your bet. I’ve never gotten ahead more than a couple times more than my bet only to spin endless zero pays or pays that are a fraction of my bet. Odds would dictate that I should win once in a blue moon but I watch my credits go away like sand in an hour glass. Very frustrated by the crappy odds. This is not the “casino experience” they like to boast about. If they were honest about it they would post their pay back odds.
Fun times!
by Dances4thelord on 2017/07/09 13:40
I always enjoy playing the app since I can play the 'casino' whenever I want, and feel like I can win big without having to actually be there especially if I would want to go and n to have a lot of extra money. It is always fun to see who will get a bigger win when playing the same game next to my friend when we sit with each other at home.
Usually love the games...but
by _schulenburg_ on 2019/06/15 05:00
Usually love the games... but I was not able to play the Star Trek game since I was asked to Spin to Win. My screen freezes on the downloading. I have to reboot my phone just to collect the coins every four hours. I can still play the other slots as long as I don’t try to play Star Trek. 🤯 It was suggested that I should message through the game but I don’t know how to do so. There doesn’t seem to be any way to send a message in the game. So here I am typing a reply in the app review. 🤨
Shut down
by Roxy Diane on 2019/04/16 03:32
Love the game, I’ve been playing for a long time, but ever since the latest update the beginning of April (2019) I can rarely play. It shuts down constantly, about the only thing I can do is download my coins every 4 hours. I have nothing running in the background & have strong WiFi...like I said, it all started with the last update...very frustrating!!
True rating of -5
by Joyful mom of 7 on 2019/01/11 20:04
I liked playing the game but the continuing errors are ridiculous. I have submitted a number of in-game tickets and have not received A SINGLE RESPONSE. I have made a number of in-game purchases and when you get a bonus, you do not receive the credits or win associated with the bonus or you will not even receive the bonus. This game shouldn’t even be downloaded because it is more frustrating than fun. They do not even care about their users. I have downloaded the latest version with no difference. Try another app if you want casino fun!!
Game works flawlessly and three hit a jackpot and then it kicks you out before paying you
by Brownie Bo on 2018/01/22 23:16
Got a love how every time I lose the game works just fine, but when I finally get into a bonus round and it's about to pay me off some money It'll kick me out to the main screen using my iPad or my iPhone, getting kind of annoying to tell you the truth, not sure what the problem is, I'm guessing it's the app since like I said, it has no problem taking my losses, just now was that diamonds game, earlier it was Fire and ice
Very tight bonus
by Papa Erns on 2017/08/05 06:13
What kind of games you have? The only hope to win is just to have bonus. But tha bonus only appears every 200 or 300 spins? Very ugly. I'm backed and I bought your promo with real money deducted from my bank account. Before, 200 to 300 spins without bonus, now 600 spins no bonus losing my more than 2 million coins. VERY IMPRESSIVE! Then you'll gonna answer that your games are just like real casino. HELL NO! If it is like the real one, nobody will go to casino, only fools! And I am not fool. God bless to your business. Hope to have fools to play your games. I am cursing your games. Never come back!
Error constantly
by Flypig75 on 2018/06/15 21:27
For past few days the app keeps asking for me to login then takes forever to load then says Error try again. This only happens on my iPhone on the laptop no problem. The support teams says uninstall then reinstall it. They also said make sure it is an updated version. Gee according to the App Store it was updated 7 months. I can’t update their system. Plus it seems ever since I started playing it takes its sweet time to load when using my iPhone.
Big wins are negated
by annie nomuss on 2019/05/24 16:36
At first I thought it was just a one-off fluke that the game froze just as it hit a HUGE win. But then it happened again, and again, even when the wins aren’t that big. It freezes, says “submitting spin data”. Then says “spin error, your bet has been returned “ Well, what good is that when the payout is negated? I have never purchased credits, and never will. Multiple games involved in this situation, too. Very annoying because it’s obviously intentionally programmed to work that way.
Good games/ lots of fun
by Da killa one on 2017/09/26 18:32
Whenever I try to play Monopoly big money reel, if I get to the point where I spin the big money reel it completely throws me off the game sometimes closes the app. I haven't had any other problems with any other game I would like to see you get that corrected otherwise I enjoy your app.
Worst casino app
by Alyxea<3 on 2018/01/17 16:36
Don’t get me wrong I like the real casino games it provides... There is no winning, Leveling up is impossible and your Bonus you get takes 4 hours! Me being at a level 25 I only get 20,000 coins at that time, cheapest min bet I found has been 300, and with that bet good luck ever trying to level up to unlock new games... this one is a game where they want you to add your own money... I’m not happy with this casino app... wish that the bonus u receive was higher, leveling up was easier and you actually win sometimes... but you don’t...
App freezes up and shuts down
by purpledollart on 2019/02/02 01:22
I love the selection of games and graphics but like other have stated, after just a few spin it freezes up then shuts down and usually it is on a winning spin. I deleted the app. After almost a year I downloaded the app again last night. Today twice I got free spins and before I could start my free spins, the app kicked off both times and when I opened the app back up, no free spins anymore. I would have thought this problem would have been taken care of by now. Very disappointed.
App update has issues
by SonnieP on 2019/04/21 09:57
App is worthless since the update! Please fix it! It opens, able to get the bonus then it crashes when I click on a game I enjoyed playing the games on the app until the latest update. Now it crashes all the time. I deleted the app from my phone and reinstalled it but it still crashes. No other apps running in the background and a strong WiFi connection, so no problems on my end except this app of yours that won’t work since the latest update. Please fix it
Great past time
by Autumnsky22 on 2018/07/02 01:15
I can’t say how many times I have bought millions of credits, accidentally hit the “max bet” button rather than the “-“ button only to have the credits I just literally bought or earned wiped out! It is so irritating and I’ve lost a lot of money! Other than that I love playing!
Technical issues ongoing & poor customer service
by Jerricalynn77 on 2018/06/17 18:41
I used to love this game but now no matter what game I choose it will freeze after a bonus & not give you what you win. They are quick to take your money for credits but then don’t give you winnings. I’d feel better if they actually responded to 2 help tickets I submitted though the app but no response in 3 days & counting & it continues to freeze. If you want a fun app with no issues this is NOT it. Choose another app. They don’t respond to issues & let it eat your money.
My opinion
by Leeannaaaa on 2018/09/07 23:24
I love the game but it has become almost impossible to win. I have even purchased coins and have an extremely hard time winning. Hollywood is my favorite casino game and I love the free coins when they’re given. The spin data has been a whole lot better. Very seldom comes around anymore. Thank you Hollywood. If I can win I will continue to play. I play several hours a day
Does not award coins that I purchased
by BonesToo on 2018/12/18 19:53
No way to contact “Support” or the Developer to tell them that I never received the points that were supposed to be downloaded when I purchased one of their quick bonus deals. Am hoping Apple will apply a refund of the money. Haven’t played this game since December 14 (with 427,250 coins just sitting there) awaiting some sort of response. If I don’t get the refund, I will delete this game. Also, I was supposed to be paying $2.99 for 2,500,000 coins and Hollywood Slots charged $3.99
Slots are removed even though you’ve earned them
by Sueonthecape on 2018/08/12 13:05
I like this app very much, or rather, I used to. I am up to level 170, and was enjoying the slots i had earned. Then suddenly they began to disappear. What I have now are 25 slots, most of which I don’t enjoy. They are lying to you when they tell you that as you level up, you will gain access to more games. Yes, but then they take them away. They don’t respond to queries, either. I’ve submitted three tickets, and haven’t heard a word about any one of them.
Customer service
by velderosa on 2018/05/31 13:58
Need to improve customer service. More drink service on the floor. Need managers on the floor to solve problems not just in the players club. Host needs to help all card members if we asked for one not just vip. I’m playing and I have to go get up to go to players club to ask for host and when I asked for one they told me I don’t have a host so they won’t talk to me. Not really nice. All employees Need to be friendly and smile all the time
New update not good
by skwilco on 2019/04/19 04:12
I used to love these games...sure a few never worked right (Puppies, kitties, & others reported earlier). But lots were great, and there was a good variety. However, last few weeks even my favorites have been crashing—especially if hitting free games or bonuses. Now the games won’t even boot up—the app crashes after I’ve opened it and then picked a game. Time to move on, I guess. I play on an iPad mini, so they must not test on my type of machine anymore.
Love it but needs some enhancements
by dyanmaranca on 2018/06/07 02:22
I love playing it. But I get bored when the win values count up again after the free plays. It already counted my wins during the free play. Just add it up to my balance, I already know how much I’ve won right after the free play anyway. Thanks!
What’s with submitting “spin data”
by Bevierae on 2018/06/14 04:11
I have had this happen more than once where things stop and the message comes up “submitting spin data”. I was playing the 88 game and was playing a bonus round, when this message came up — I lost everything I won. I got my original bet back, but that was far less than what I won. I think you need to check this program for a “bug”.
Hollywood Casino
by LisaR01 on 2017/07/15 16:03
I really like playing Hollywood Casino slots. The graphics are great. You get bonus coins every couple of hours. The variety of games you get to play is awesome. You won't be disappointed when you down load this app.!! Good luck
More coins!
by Trow9366 on 2017/07/18 09:15
The amount of credit s given is not enough if they we're increased it would be a lot more fun. But overall the app is fun and it's nice to be able to see what credits I have right there in the settings que
Fail to honor their email promotions
by Ad Surfer on 2017/12/05 17:56
I like the interface and variety of games offered, but there seems to be a complete disconnect between the marketing team and fulfillment team. They promise additional points if you make a purchase on a certain day, but never make good on the offer. I’m very disappointed, they have no real customer service or way to resolve these kind of issues. I have made 2 email support requests to their support team email regarding these issues and never received any response or the points they promised. 2 weeks later, still nothing. I will be contacting the App Store to let them know about these issues and request a refund for my last purchase, since they did not fulfill their promises.
Unreliable since last update
by Slotjunky2014 on 2018/01/20 20:14
We have had problems in the past with the previous versions of this app, but nothing like the poor performance since the last update of the app. Before we experienced shut down when winning the bonus play on multiple games. Now we see 100% failure: App shuts down on any game during the first spin.
Fun
by Big Money Love on 2018/09/07 21:46
This app reminds me why I don’t gamble with real money. It doesn’t matter how many credits you get, I always end up with next to nothing. It is fun to play though. It is always adding new games and giving free credits.
One of my favorite casino apps
by pammykay63 on 2017/10/06 04:33
Same casino slots that I can play when I actually go to the casino. Fun and pay fairly well. Would be my absolute favorite casino app if I didn't have to move thru the levels to unlock new slots.
Down hill since last update
by Craftdlady on 2018/09/22 01:53
I used to LOVE this app! Recently after an update games we have already earned disappeared! Even if a few were added, it doesn’t make up for all the ones taken away. Additionally, I have not been able to win even when I do buy coins. At least before you could win once in awhile. Maybe this is my luck but it always was a little more giving previously.
Enjoyable games
by gapman713 on 2017/07/19 20:35
Like the rest of the main themed apps, these games are ones you have played and are used to, both on your computer/tablet or in the casino. Play on, my friends!
Fun but not bet big
by Jorge @NEU on 2019/04/05 07:20
Disgustingly low payouts, definitely rigged. Bad for a true gambler. Bet big, lose huge. Bet medium, get something maybe to keep you in the game. I have lost hundreds of dollars on this game, just to get no bonus and get frustrated as hell. Save your money and don’t put anything into this game... if you want to play small, that’s good, cause you *might win* small. But don’t play big as the game will chew up all your money and beg for more!!
Do NOT Spend Money On Credits.
by Traskmiddle1979 on 2018/11/20 17:18
How ironic this app fails and closes out ONLY at the exact moment you hit free spins or big money. It doesn’t matter what game and is frequent. I reported this and the response was that they had no similar issues reported - which I find hard to believe. They couldn’t care less. Oh, it’s not my WiFi bc I’m hard wired on a laptop, via cable internet. How could a gaming company take money and legally operate such a failure?
Decent, but not the best.
by SSalamon on 2017/08/27 07:10
Games and graphics are way behind other casino game sites. Coin gifts are very small, and wins are slim, no worse than many other sites. Still a fun way to pass some time, and to check my actual casino status.
Peaches01
by miss bitchards on 2018/11/30 01:07
First, I love the games on your app...too Bad I can never play them!! So many games when I touch to load just kick me totally out of the game. If I can ever get a game up to play and a bonus comes up, again it crashes and kicks me out of the app. Too bad, would have loved to give you some business and positive feedback but unfortunately just can't......
Freezes
by Mosie210 on 2018/06/13 20:41
This game is amazing. Been addicted to playing for months. BUT the past week it’s really messed up. Freezes out of nowhere. Doesn’t let me log back on. Screen gets stuck on a big payout and then doesn’t give me the points won. It’s really annoying. Takes forever to get to another level too. Fix this app please!!!
Rating Trends
1,2,2,0,1,0,2,3,1,2,1,2,1,0,0,2,0,1,1,2,1,1,0,3,0,1,2,0,1,4,0,2,2,1,1,0,1,0,3,0,0,0,0,2,2,3,1,0,1,0,1,0,2,0,5,0,0,0,1,1,2,1,0,2,0,2,1,1,0,2,1,0,1,1,1,0,2,0,0,0,0,3,2,0,0,1,1,1,2,1
All Versions
4.0
7,947 total
 5
5,020
 4
1,624
 3
582
 2
220
 1
501
Current Version (7.13.2)
4.0
1,864 total
 5
1,054
 4
328
 3
152
 2
87
 1
243
Version History
More...
Screenshots
Search Visibility
App name
Hollywood Casino Slots Games
Description
Play 70+ Real Vegas FREE SLOTS from Hollywood Casino anytime! Sign up with your email for MORE FREE CREDITS. Take a spin on the BEST FREE SLOT GAMES including popular titles as Quick Hit™ Platinum, 88 Fortunes™, Jungle Wild™, Super Jackpot Party™, OMG! Puppies, Jackpot Comet, and the slot Hot Shot Blazing 7s! Have fun playing your FREE SLOTS Casino games on the go. Your new slot machine app is just like having Vegas slot games in your pocket to play anytime and anywhere. Hollywood Casino Free Online Slots & Casino Games is the only place to play the SLOT GAMES YOU LOVE! ► PLAY TODAY and new users receive 50,000 FREE BONUS CREDITS! ► NEW SLOT GAMES EVERY MONTH! ► Follow HollywoodCasino.com Facebook for more FREE CREDITS to Play your favorite Slots App! ► NEW Classic Slots Reels! ► Exclusive Slot Games and the MOST POPULAR Slot Machines from our Hollywood Casino floor! ► Earn MARQUEE REWARDS Tier Status FASTER with the purchase of online credits on our slot casino app and HollywoodCasino.com Online! All Your Favorite Real Vegas Slot Games including Bier Haus™, Great Zeus, Li’l Red, King of Africa™, OMG! Kittens, Raging Rhino™, Buffalo Spirit™, Queen of the Wild™ & Nordic Spirit™. Download the Hollywood Casino - Play Free Slots app today! This application is for entertainment purposes only. No prizes or other items of value can or will be awarded based on play. By downloading this application, you are representing that you are at least 21 years of age and that the application will be used only for lawful purposes in the jurisdiction in which the device is operated. Know when to stop before you start®. Gambling problem? Call 1-800-522-4700
Pain in the bum
by forkinme on 2019/10/14 18:43
It doesn’t allow you to change your password if you have forgotten it, when if sends you offers for points!
Crap App
by Gripshod on 2019/10/14 14:41
Spent. $$ playing get NO reward credits. App crashes inside their own casino hotels. Garbage
Fun
by kbogard44 on 2019/10/13 15:48
It’s a fun game but you have to wait to long for more coins
Garbage
by bolo_0 on 2019/10/11 23:21
Started playing Alice’s tea party with more than 4 million. Was betting 20,000, didn’t hit a single free spin or bonus game. Why am I even playing? Much like the real Hollywood Casino, a complete waste of time. Don’t expect to ever win and if you do, don’t expect to keep it long. Again, exactly how the real Hollywood Casino works. Never win anything. I don’t understand what the point is.
No support link
by Mccuney on 2019/10/11 00:58
These game will crash and take all of your points as you fight to stop the crash. I was betting 10k, the c Game crashed and lock the the spin button at 900k (holy smoke) and each time I tried to stop the slots it begin to go into auto and took almost 50 spins to stop it, I could only stopped it by deleting the app.45 million coins- Zap! Gone in a flash. In the games there are no links to support. That is the reason for the single star rating.
Not enough free credits
by Gimpyelf on 2019/10/06 23:10
Minuscule free credits. Do not get emails with bonus credits. Slots are great, but not enough free credits to play for long.
SAD COMMENTARY on FUN ONLINE GAMING
by not to be duped on 2019/10/03 17:16
About those ‘bonus’ promo codes HC offers via their Facebook page??? Well....Don’t hold your breath....YES the codes/links are provided on the HC FB Page ....HOWEVER.... I have to manually enter the code ( the Email/FB links won’t do this automatically on my iPad ) .... I SUDDENLY SEE that the Code I enter is INVALID. Therefore.... No Bonus Credits Awarded and No Remedy after I retry a logout/login reboot or re-entering the FB Codes.
Bug fix
by *TheNeonRainbowDeathbat* on 2019/09/25 14:54
What is going on?? Every 2-5 spins there’s a delay with the note “submitting spin data” Please fix this! It’s been more than a week!!
Bad
by gunner923 on 2019/09/22 23:59
The geographic location is clearly on and it keeps giving me the error that it isn’t. Very limited in games.
Something wrong with classic games
by terryjw37 on 2019/09/19 15:02
When trying to adjust the bet amount on classic games it goes to zero and freezes. Been going on for months now. Please address issue.
Waste of time
by alloaner on 2019/09/17 18:11
Only has one game and a nightmare to navigate
TERRIBLE SUPPORT
by Victim of Robbery on 2019/09/16 17:26
I usually enjoy this game and have spent many hours playing. Over the course of the last few weeks I have made in-app purchases each time not receiving the credits purchased. The first time this happened, the issue was resolved immediately after I provided my receipt and the credits I purchased were added to my account. Now, with the recent occurrence, I’m being told nothing can be done. So basically my money was taken. Apple will not refund the money due to media guidelines and they are telling me to contact support for troubleshooting as there’s an issue with the app. Every time I contact support, I get the same, incompetent individual (Trinity) giving me the same runaround. So, unless you want to have your money taken, DO NOT make purchases! Play with your free credits ONLY!
Double Charged and Not happy
by cupoflatte on 2019/09/10 19:04
I have found it very difficult and time consuming to get in touch with someone when myself and husband have been double charged for in app purchases. Please someone reach out to me to help
Card not linking
by valentinalaffertyy on 2019/09/07 19:59
The app will not allow me to link my card to it and so I can’t claim my free 100k!
Glitch in Invaders
by Dararea on 2019/09/07 03:09
I purchased coins. A glitch weeks later stripped me of coins I purchased went to over to 1.5m to 100k cause the game glitches and made my bet 300k a spin. I see no help buttons for help with the app. Not cool!!! 9/2 still not Fixed ! Made my spin 300k took all my winnings AGAIN! And no response from support
Goodbye
by ndt9 on 2019/09/06 05:00
I will not be playing my favorite Heidi game in your casino for good bit. I burned through several million coins and went a total of nearly 500 spins without winning free spins. I don’t want to hear any crap about how each spin is totally random and not controlled by an algorithm that you guys have designed to control payouts and special features.
Mr. Michael Minnick
by CasinoMike62 on 2019/09/02 14:16
Hello, I just want to express my feelings about L’Auberge and Boyd/Penn gaming becoming one. I absolutely love the fact that you became one in the gaming industry. Now, we, the players have more casinos and options to explore. I love your casino’s and professional staff. All the table games and slots are the best in the business. The casino hosts due an amazing job with their players and help them in every way possible. The Lake Charles location is superb. All professionals. I would like to say a very special thanks to my hosts, Ms. Nguyen and Ms. Hines. They go over the 100% to make everything smooth for you. My hat is off to both of them. Boyd/Penn gaming is making great changes at all their properties. I love the 2 in Vegas!! I really appreciate your time and problem solving abilities. I honestly hope this review goes all the way to Mr. Smith in Las Vegas. I am a very loyal patron who loves the VIP slots and Mini-baccarat. Lake Charles keep up your very high standards and I know everyone loves your great casino. Respectfully, Michael Minnick (P6001132363).
Boo
by hate shipping on 2019/09/01 18:36
App will never open
Waiting to see is Developer will help solve issue
by Srabnavy on 2019/08/31 17:55
I had 2 fraudulently charges from this app to my iTunes account. The support gave me no help in resolving even though I provided all the receipts. The developer from app says to resend and they will try and resolve my issue. We will see.
App changes your bet
by Mxyzptlk55 on 2019/08/25 18:11
Not sure if this is a bug or intentional but when you level up the app changes your bet amount up or down depending on the slot you are playing. This and when a slot game defaults to a high bet amount are two things that will cause me to delete the app.
Total Rip Off
by Sorry Dude 86 on 2019/08/19 01:52
Do not download this game. Signed up and bought credits. It won’t let me sign on. RIP OFF ALERT!
Linking issues
by Gigigirlie on 2019/08/18 13:50
Any idea when this will be able to link to mychoice accounts? Thanks in advance!
Submitting spin data is driving me crazy!
by LoveWords on 2019/08/15 22:02
Needs to be fixed where we can spin without it getting stuck on SUBMITTING SPIN DATA. 😞. Every other spin. Really frustrating.
Not sure
by GregB1982 on 2019/08/13 16:10
I’ve downloaded the app about 2 weeks ago for my choice rewards but can’t get it to link I’ve called and emailed these people and nothings still has been done. Ok now here it is another 2 weeks and still won’t link my choice rewards need help
Support? What support
by CykoCy on 2019/08/12 21:34
There are a lot of fun games here. I ran into a glitch that cost me 30M coins. And in this game, that’s a bunch. I contacted support twice. No response at all. So I have reduced my play and spend my time elsewhere. They almost make it impossible to find support anyways. Too bad. Fun site. Their bugs will steal you blind.
Pinball machine
by tuker2431 on 2019/08/09 20:47
Pinball i plSy the pinball machine and i have git lucky. I play the same machine dverytime icome to the casino and one particular night my machine got jsmmed up a couple of times and i had to csll to get them to come fix it! They were very professional and gave me the correct amount if credits that i had before it stopped workkng they checked my machine to see that i had the amount if credits that i said i had! They fixed it oromy and i went in about my night and i didn have snymore orobkenst
Survey
by concretr on 2019/07/30 19:51
It will not give me the 100k frer credits as advertised.
No sound
by pm5515 on 2019/07/26 23:35
All games have sound except Super Red Phoenix Anyone else? Solution?
Hollywood casino
by Kathy Kaminski on 2019/07/21 20:08
For some reason I can get into the game with my password.It wants me to start all over again. Lost all my credits. Sad been playing this game for years
Fun Game?
by I update my wardrobe more on 2019/07/21 19:55
Ya, it’s amazing how you can get to the next level and not win at all. Honestly, I think I have won more at the actual casino then here. All pay to play. Got 300k in bonus for level 30...been playing for years. Never once have I seen a jackpot. Absolute garbage. All they want to know is if you are ready to buy more...don’t download. It’s terrible.
Don’t waste your time.
by romanticsuicide on 2019/07/18 20:38
After contacting support that almost 1m was not credited as there was a “Spin Error”, I was informed that unless I had a screenshot of the total win, they could not credit my account. Deleted the app from my phone.
Be very cautious.
by C1crzie on 2019/07/14 10:12
When purchasing credits you will be billed twice for one purchase!!!!
Fix please
by Grrrrrr12345 on 2019/07/12 05:02
My betting amount keeps changing on its own..... Then I will will four in a roll , but it won’t give me a bonus spin... grrrr
I would rate 0 if I could!
by Rae825482 on 2019/07/06 11:53
So irritated! This app has been acting glitchy since yesterday. Today I jump on and I’m only betting 5k, next thing I know it jumps to 900k and takes all my money. Done with this app! Always something...
Opening problem
by Amh102555 on 2019/07/02 03:00
I have been enjoying playing all the games on my iphone 6+ for a few years with no real problem. After updating I now can’t play any games except for the Great Wall 2. My phone is up to date with its latest software if that helps. Please help, I really enjoy playing the games. One more thing once I load the Great Wall 2 game and then want to go back, it closes everything on the Hollywood casino site and I have to start over. July 1 - for some reason I’m back to not being able to play the games. Actually I can’t really do anything. It loads the Hollywood app but then it closes right away. I love playing the games so please help.
Ok....
by Cmb0906 on 2019/07/02 01:16
I have had to pick games I am actually able to play. Many games completely kick me out of the app when I get to bonus spins. Although it’s been reported numerous times it’s NEVER resolved. Their answer is always “update your app” this never works. So I have to only play certain games
Rip Off
by Bondo007J on 2019/06/26 21:07
Game locks up, takes forever to load. Hit a big jackpot the other day 15million and game locked up in the middle of payout and never received my 15 million credits.
I’d be back more if...
by johnny trip on 2019/06/26 10:00
I would be back to play this game more if it actually had payouts worth anything. And graphics that rivaled all the other slot games out there like my Vegas slots and slot o mania or Konami slots just to name a few. I hardly ever visit the Hollywood app because it needs a lot of work and needs to reward me better for playing as well as payouts and price for coins to be competitive with my Vegas slots. They reward you with actual free and reduced price items like buffet dinners and hotel accommodations etc. once the app is updated to compete with the rest, I will be back for sure.
Marquee rewards
by Anonymous 0393949 on 2019/06/26 02:06
It keeps telling me my information for my Marquee Rewards is invalid, I’ve tried uninstalling the app and everything. Won’t work!
Glitch
by Puscifer420 on 2019/06/25 16:38
If you touch the screen and twirl your finger around in circles it glitches
Malfunctions
by Justzn on 2019/06/18 11:27
I was in a Bonus Game and it kicked me out, when I reloaded the game it didn’t return to the Bonus???? How does that work???? There’s a game that won’t load, I’ve been trying for two or three days now?????
Usually love the games...but
by _schulenburg_ on 2019/06/15 05:00
Usually love the games... but I was not able to play the Star Trek game since I was asked to Spin to Win. My screen freezes on the downloading. I have to reboot my phone just to collect the coins every four hours. I can still play the other slots as long as I don’t try to play Star Trek. 🤯 It was suggested that I should message through the game but I don’t know how to do so. There doesn’t seem to be any way to send a message in the game. So here I am typing a reply in the app review. 🤨
App nightmare
by Goo hie on 2019/06/14 22:38
I’m trying to use app and keeps moving me to login but then when I do password error. Have same password can’t keep changing it every time do with this nightmare.
Too hard to get a bonus game
by PlacesPlease on 2019/06/09 23:46
I actually just got a bonus game and won $0.00 I actually took a screen shot to show my friends. App had potential but lacked good casino play
Can’t get games to load
by Shannonsmill on 2019/06/08 22:00
I have been playing this game for a while now and it was fine. But now when I click on a game it either won’t load and kick me to my home screen or just say loading forever and not come up. I have missed all of this weeks uspin bonus’s because of this. Frustrated!!!
Directions
by 1BASW on 2019/06/05 19:34
When The Hollywood has contests its instructions are not always clear. Take today 6/5. We have choices to either make a purchase on unlock a game. How am I suppose to unlock the game? ( I prefer The Hollywood over most other casino games so please give me an explanation.)
Awesome
by tammieboy on 2019/06/01 15:23
Great games to play
Worst casino game ever
by Elo3022 on 2019/05/30 01:08
Great games, but no winnings. This is by far the worst casino app, coins are expensive and payouts are very little
Support great
by Smallk7 on 2019/05/29 16:34
In the early days of playing this game my husband and I often contacted support . Most of the problems were my husbands and things we needed to fix, but like others we’ve had games crash just as about to get big payout. Unlike others we’ve only had great support from your agents. They went out of their way to help even when problem was my husbands device and when he lost out on a win there was never any problem getting credit. I guess it’s all in the way you approach a problem. Thank you ❣️
Linking Account
by Annoyed player 1$ on 2019/05/28 16:27
Nice when working but this app constantly gives error messages when trying to link your Marquee Rewards account. Gets extremely frustrating.
Good games BUT....
by Pokerpenny on 2019/05/25 20:53
Keeps crashing when playing Alice...esp during MSS RESPIN
Big wins are negated
by annie nomuss on 2019/05/24 16:36
At first I thought it was just a one-off fluke that the game froze just as it hit a HUGE win. But then it happened again, and again, even when the wins aren’t that big. It freezes, says “submitting spin data”. Then says “spin error, your bet has been returned “ Well, what good is that when the payout is negated? I have never purchased credits, and never will. Multiple games involved in this situation, too. Very annoying because it’s obviously intentionally programmed to work that way.
Linking rewards
by mellisaleeane on 2019/05/17 18:03
App won’t let me link to my mychoice rewards card?
Slots
by shirliegirlie212 on 2019/05/14 14:58
Why are the slots not paying off now. It seems I can’t. Win anymore . what’s going on?shirliegirlie212
No longer working
by on may way on 2019/05/12 21:06
Worked great until two days ago. Now cannot log in or change password. Not cool 😡
What happened
by coupecouple10 on 2019/05/09 20:14
Loved playing till new update now I get kicked off every time I go to play a game can’t even load the u-spin games to play might as well not even try to play waste of time
Rip offs
by solecito231983 on 2019/05/03 10:18
Are you kidding me!!! I make a purchase and stop playing close my app. Go back a few hours later and all my coins are gone. You guys are ripping me off
You updated the game where is my money
by macon 21 on 2019/05/01 03:04
Where’s my two billion dollars before you upgraded the game now having problems signing in and no money in my game
Slot machines does not pay out
by club.frank on 2019/04/30 00:37
I’ve purchased Credits several times even on different accounts and you are Worster than a casino it is playing money you don’t even want to give us credit to play
Only emotion generated by this app is frustration
by Ecvnyc on 2019/04/28 22:58
As the other reviews have stated, this app crashes regularly now. I have been using it for years, but now it is pretty much worthless on the iPad. Works fine with windows and android. Sometimes it crashes when you start a game. But more often, it happens when you are awarded bonus spins. It pauses, closes, and I am back to my iPad home screen. A year ago, the rating would have been a 5. Please fix this bug. After my initial review, I was told to update the app, which I did. Worked correctly for 2 days, but now it does the same thing mentioned before. Don’t waste your time on this app.
Love it but having issues
by Nalagirl12 on 2019/04/28 14:17
App keeps crashing. Otherwise it’s great when it works
Games
by tufbnme1 on 2019/04/24 22:49
Every time I open this now it won’t play. Gives me my free coins but when I hit a game to play it closes down. Don’t see anywhere to update.
App update has issues
by SonnieP on 2019/04/21 09:57
App is worthless since the update! Please fix it! It opens, able to get the bonus then it crashes when I click on a game I enjoyed playing the games on the app until the latest update. Now it crashes all the time. I deleted the app from my phone and reinstalled it but it still crashes. No other apps running in the background and a strong WiFi connection, so no problems on my end except this app of yours that won’t work since the latest update. Please fix it
Issues
by pattyhall72 on 2019/04/21 02:31
Wishing you would fix this app I and tired of it crashing every time I try to play a game
New update not good
by skwilco on 2019/04/19 04:12
I used to love these games...sure a few never worked right (Puppies, kitties, & others reported earlier). But lots were great, and there was a good variety. However, last few weeks even my favorites have been crashing—especially if hitting free games or bonuses. Now the games won’t even boot up—the app crashes after I’ve opened it and then picked a game. Time to move on, I guess. I play on an iPad mini, so they must not test on my type of machine anymore.
App keeps crashing
by TTB91 on 2019/04/18 00:37
After the latest iOS update the app shuts down after appearing to load the chosen game. I have an iPhone 6. Please fix ASAP. When you fix this app, you should give everyone a ton of free credits to make up for the ones they lost when the app was crashing in the bonus and after a big win.
Lost major payout
by leylajean on 2019/04/17 20:31
WOW WAS I EVER RIGHT ABOUT THIS REVIEW....The customer Service rep was horrible, the insulted my intelligence and ultimately treated me like I was being dishonest over 50K in coins. How absolutely disrespectful is that?.....On April 14th at approximately 2:30am while playing a slot I made a 50k wager and went into the bonus round. During the reels spinning it froze up. This had a HUGE potential. When contacting customer service they chose to say I had to have my info wrong because they do t see what I am talking about. I messaged you immediately. I’m disappointed that your customer service argues over a “free” slot game and highly doubt they even researched it. What a rip-off. You should be ashamed that f yourselves for treating people the way you do.
Rigged
by smartguy18180 on 2019/04/17 05:56
This app is completely rigged. Aside from the many other reviews confirming how bad the payouts are, I believe it is rigged to increase the payouts slightly after you buy some credits. I bought credits 3 times today to play a certain game I wanted to try, and all three times I won 2 or 3 bonus rounds shortly after my purchase. Then it went on incredibly bad streaks and I won very little until my money was gone each time. They are intentionally hooking people this way. You get a taste of winning then they take your money and you feel compelled to buy more. This is highly manipulative and should be looked into — because these apps are associated with real casinos and these credits are bought with real money. It’s just as bad as losing money at the casino, though people usually spend smaller amounts on the “fake” games. It’s still unethical and should be regulated just as much as real casinos are. Thank you
Shut down
by Roxy Diane on 2019/04/16 03:32
Love the game, I’ve been playing for a long time, but ever since the latest update the beginning of April (2019) I can rarely play. It shuts down constantly, about the only thing I can do is download my coins every 4 hours. I have nothing running in the background & have strong WiFi...like I said, it all started with the last update...very frustrating!!
Can’t play at all now 😡
by Ajdag623 on 2019/04/15 22:08
Since the newest update no slot will play just keeps crashing no problem with any other app just this one perfect WiFi signal at home too btw please fix 😠 update(4-15-19) a couple slots work now most still shut down the app
Hollywood Slots
by charlie#8 on 2019/04/15 05:20
Game keeps shutting down when I go to any of the slot games. I have the new updated version so something is terrible wrong with your games. Check it out and fix it please.
Game Keeps crashing please update
by really the guy haha on 2019/04/11 22:23
Game keeps crashing 👎🏾👎🏾👎🏾
Bad news
by mrmisled on 2019/04/11 01:12
Nothing but problems with this app. It shuts off every time I bring it up to play. Had one update and it’s been screwed up ever since. Don’t blame the issue on this end, it’s your app so fix it. Very unsatisfied customer!
Horrible site
by ralidrose on 2019/04/10 15:16
This app is ridiculous! Every time I try to play the app closes. Especially if in a bonus. What have you done lately😝
Recent Update Unsuccessful
by E Dav Kin on 2019/04/10 01:07
The recent update is glitchy and the app crashes whenever you try to play a slot game. Developers, please address this issue!
New Update Needed
by cat1519 on 2019/04/09 01:42
Recent update April 4 made everything worse. Can only open 2 or 3 games. Those shut down when on bonus games. Have the newest update. Problem is with the App
App Crashes
by Giz2393 on 2019/04/07 20:46
Thought I found a good app but it crashes every single time. Not once or twice or sometimes, but every single time.
Crashing
by Mil Ticket24 on 2019/04/05 14:16
App keeps crashing on my iPad for the past few days it want let me play any games.
Fun but not bet big
by Jorge @NEU on 2019/04/05 07:20
Disgustingly low payouts, definitely rigged. Bad for a true gambler. Bet big, lose huge. Bet medium, get something maybe to keep you in the game. I have lost hundreds of dollars on this game, just to get no bonus and get frustrated as hell. Save your money and don’t put anything into this game... if you want to play small, that’s good, cause you *might win* small. But don’t play big as the game will chew up all your money and beg for more!!
It is better but...
by Awebs15275 on 2019/04/05 03:17
I have the same complaint . Approximately a year ago I complained to the Illinois gambling commission because multiple times when hitting the big jackpot the program would shut down. On death ears. After reviewing the comments I’m gonna bring up the issue again to the powers to be.
Crashing
by loveslots25 on 2019/04/05 01:37
Ever since the latest update it keeps crashing! Apparently you don’t understand when I say the game keeps crashing and you asked me to send a message in the game. I expect a resolution to this issue. And please don’t ask me to send a message in the game.
Will not load any games. Crashes on iPad
by pdb100 on 2019/04/05 00:48
This app will not load any games now.
Same crashes
by zzzzzzzzz123;5678 on 2019/04/03 21:34
Only crashes when you’re winning has no problems when game is winning
Disappointed
by Jaime_618 on 2019/04/03 19:32
Even paid for extra credits, but each time I go to play, the app says “loading” and then forces close. So, not only have I wasted money to try and play, but I can’t play period! I’ve made sure I have the latest updated app, latest updated software on my iPhone 6S, and I even cleared all cache and restarted phone. Nothing. 😒😠
Every Game Crashes since Update.
by Jaflowers85 on 2019/04/03 06:51
Ever since the most recent update every game crashes. When I try to open any of the games it begins loading but then crashes. I usually enjoy playing this game so please resolve this issue.
Spin to win
by filabone on 2019/03/29 16:51
Locks up and does not give the credits
Billed twice
by jem208 on 2019/03/21 01:16
Like playing the games but I was billed twice for the purchase coins I got from them.
Can’t link to players card
by Jan.m. on 2019/03/19 19:23
This has been happening for days. Get an error message saying to try again later.
Does not work on iOS 9.3.5
by Marcia H1231 on 2019/03/18 03:19
Installed the app however I can't sign on. I get a splash screen then after 20 seconds the app will crash. No response from support. Updated to version 7.11 still does not work.
Don’t waste your time
by Zacr87 on 2019/03/15 03:08
I’ve played this game for about a week every level you go up it’s supposed to give you coins to keep playing however it’s never added. Also I won over 120k in a bonus and went back to the game and that was never added. So many glitches it’s not worth anyone’s time or money.
Very unstable.
by SueVLC on 2019/03/01 23:19
Crashes all the time, especially when you get a big win or bonus. When it crashes, the winnings don’t register. Puppies game never works.
Disappointed
by Jami103152 on 2019/02/23 18:48
Want to play as a guest. Only gives me access to one game. Won’t let me access to the lobby for another game unless I sign up with an account. Wish I’d have known that before I bought extra coins.
Just Like the Casino
by Vegaslim on 2019/02/21 20:01
This a fun app! The slots are the same I play in the casino.
Really?
by MoonBlosm on 2019/02/18 14:31
In the middle of Heavenly Riches, betting $110,000 a spin, get free spins, and you crash? Really? What is the point of even using this app if it’s going to crash and then you get no way to contact support? Lousy app, lousy support. Taking this one off my daily casino games. Useless and frustrating. Should be fun and working. Blech!
Crap
by award loosing slots 88 on 2019/02/14 12:44
Game is full of bugs. Masquerade bonuses shuts down the moment you get the bonus. I can imagine other games. I’m new and first impression is everything. I’m extremely disappointed and annoyed. I believe I’m owed a few bonuses please check my replay status. I’m so annoyed that I’m thinking about uninstalling this app.
Don’t expect much
by psusteeler on 2019/02/10 13:30
Game last are ok, but very rarely hit any bonus games. When you do normally have small wins. You may have 1 win every 4 or 5 times you play but win not a difference maker in providing more game playing. By playing this game I won’t spend much at their casino.
App freezes up and shuts down
by purpledollart on 2019/02/02 01:22
I love the selection of games and graphics but like other have stated, after just a few spin it freezes up then shuts down and usually it is on a winning spin. I deleted the app. After almost a year I downloaded the app again last night. Today twice I got free spins and before I could start my free spins, the app kicked off both times and when I opened the app back up, no free spins anymore. I would have thought this problem would have been taken care of by now. Very disappointed.
Great free slots game!
by DBOW9801 on 2019/01/31 21:54
Love the amount of coins I get in this game! The big wins animations are super cool and feel authentic! 😄
Hollywood slots
by scrappinjess on 2019/01/23 03:37
This game app is very stingy with hitting any bonuses. You do not get much money to play with so because it does not payout much and does not give you very much bonus money you do not get much playing time!
Slots
by Kessler49 on 2018/06/12 21:16
I love to play these slots!! But have had nothing but trouble for the last few months!! I got up to level 38 nd had built up my credits so I could play the unlocked games!! Now it wants me to start over at level one, won’t go back to my app I have played on everyday!!!! The last two days it won’t even OPEN!!!! So have to agree with others, as in it kicks you off when the going is good!!!!!
Love the APP. Hate the SPIN ERRORS
by Bentleyloves on 2018/02/01 22:20
I love playing Hollywood! But, I have to be honest since I think the support team hates seeing my support tickets! One of the biggest issues is when you hit a bonus and just when it's about to pay, the game freezes and up comes the NASTY SPIN ERROR. I play a lot and so I seem to get the spin errors at least twice a day. There are many times I don't put in a ticket. But, seriously, it's annoying and most of the time they respond within a day. But, if you have a large win, it takes a long time. When I reached level 400 I noticed that the credits you receive for completing the level didn't get recorded. This went on until level 440. Certainly, not right! That should of amounted to over 30 million, they gave me 10. I have been playing the MAX BET, which scares me because of the SPIN ERRORS. REALLY WISH THEY WOULD FIX THAT. They said I should log off and then log back on and the win should be there, DOESN't work. LOST ALL MY MONEY AND GAMES WITH THE LAST APPLE UPGRADE! Seriously!
Rigged
by smartguy18180 on 2019/04/17 05:56
This app is completely rigged. Aside from the many other reviews confirming how bad the payouts are, I believe it is rigged to increase the payouts slightly after you buy some credits. I bought credits 3 times today to play a certain game I wanted to try, and all three times I won 2 or 3 bonus rounds shortly after my purchase. Then it went on incredibly bad streaks and I won very little until my money was gone each time. They are intentionally hooking people this way. You get a taste of winning then they take your money and you feel compelled to buy more. This is highly manipulative and should be looked into — because these apps are associated with real casinos and these credits are bought with real money. It’s just as bad as losing money at the casino, though people usually spend smaller amounts on the “fake” games. It’s still unethical and should be regulated just as much as real casinos are. Thank you
TERRIBLE SUPPORT
by Victim of Robbery on 2019/09/16 17:26
I usually enjoy this game and have spent many hours playing. Over the course of the last few weeks I have made in-app purchases each time not receiving the credits purchased. The first time this happened, the issue was resolved immediately after I provided my receipt and the credits I purchased were added to my account. Now, with the recent occurrence, I’m being told nothing can be done. So basically my money was taken. Apple will not refund the money due to media guidelines and they are telling me to contact support for troubleshooting as there’s an issue with the app. Every time I contact support, I get the same, incompetent individual (Trinity) giving me the same runaround. So, unless you want to have your money taken, DO NOT make purchases! Play with your free credits ONLY!
Support great
by Smallk7 on 2019/05/29 16:34
In the early days of playing this game my husband and I often contacted support . Most of the problems were my husbands and things we needed to fix, but like others we’ve had games crash just as about to get big payout. Unlike others we’ve only had great support from your agents. They went out of their way to help even when problem was my husbands device and when he lost out on a win there was never any problem getting credit. I guess it’s all in the way you approach a problem. Thank you ❣️
app shuts down.
by BelleTippie on 2017/11/28 03:32
Here we go again! Played a couple of times and had no problems, but of course had no big wins. Tonight, played Ruby Star. Only betting 20,000. On the third spin all but four positions on screen were either Ruby the girl or wild ruby the gem. Should have been a pretty good win, but the game shut down. I really hate this and feel that Hollywood doesn't really care. There is no reason that this should still be an issue, other than no one cares!!! Guess I will just continue to collect coins in the hopes that it will someday be fixed.
Mediocre Games - "Marquee Rewards" comp checker.
by BerSerKr on 2017/08/15 03:04
Although it's a hidden feature within it's settings menu, the app is a good way to check how many Hollywood casino tier points & comp cash earned. The apps slot games are mediocre at best. It's graphics are outdated. It takes forever to permanently unlock games. They'd rather try to entice you to buy coins. They temporarily unlock a few better games for only short times. Hoping you might buy coins because you only get to play your favorite game for a few hours. It'll give you 50k coins every 4 hours. It's a better tool for checking your marquee rewards than it is a slot game. By Improving the graphics & if they make it possible to unlock games at a faster pace, it may go a long way. It's possible to buy several million coins, play conservatively & run out quickly. I've seen other large casino chains use the same app as this one with just a changed logo. It's slot are waaaay to tight. Many other casino apps are far better & offer much better gameplay.
Love Hate
by Hawkeiye on 2018/02/22 20:03
The graphics are awesome, if you can get the games to load. Too frequent I can’t get beyond the first page after being prompted to buy more coins. Also takes waayyyy too long to unlock all of the games. I’m not even halfway there and have been playing a long time and have spent much money buying coins over that time. Although it pays better than many of the other popular slots apps, once I can get to the games and have gone through all of my credits, I’m done and will be deleting the app. Too frustrating to not being able to access when I wish and freezes.
Pinball machine
by tuker2431 on 2019/08/09 20:47
Pinball i plSy the pinball machine and i have git lucky. I play the same machine dverytime icome to the casino and one particular night my machine got jsmmed up a couple of times and i had to csll to get them to come fix it! They were very professional and gave me the correct amount if credits that i had before it stopped workkng they checked my machine to see that i had the amount if credits that i said i had! They fixed it oromy and i went in about my night and i didn have snymore orobkenst
Lost major payout
by leylajean on 2019/04/17 20:31
WOW WAS I EVER RIGHT ABOUT THIS REVIEW....The customer Service rep was horrible, the insulted my intelligence and ultimately treated me like I was being dishonest over 50K in coins. How absolutely disrespectful is that?.....On April 14th at approximately 2:30am while playing a slot I made a 50k wager and went into the bonus round. During the reels spinning it froze up. This had a HUGE potential. When contacting customer service they chose to say I had to have my info wrong because they do t see what I am talking about. I messaged you immediately. I’m disappointed that your customer service argues over a “free” slot game and highly doubt they even researched it. What a rip-off. You should be ashamed that f yourselves for treating people the way you do.
I’d be back more if...
by johnny trip on 2019/06/26 10:00
I would be back to play this game more if it actually had payouts worth anything. And graphics that rivaled all the other slot games out there like my Vegas slots and slot o mania or Konami slots just to name a few. I hardly ever visit the Hollywood app because it needs a lot of work and needs to reward me better for playing as well as payouts and price for coins to be competitive with my Vegas slots. They reward you with actual free and reduced price items like buffet dinners and hotel accommodations etc. once the app is updated to compete with the rest, I will be back for sure.
Great App!
by Marblehead Girl on 2018/09/08 15:23
HollywoodCasino is my favorite app to play. Most weekends there are puzzles to play, quizzes and questions where you can win free credits. There were some problems with some of the games a while back when they switched to a different platform but those have been fixed. There are several times when games are unlocked for you to play. Since all of the bugs have been worked out this is my go to app. I love it!
I've had problems in the past.........
by Cher'sToy on 2017/10/03 22:49
UPDATE!!!! DON’T WASTE YOUR TIME!!! JUST WON 45 FREE SPINS AND THE GAME IMMEDIATELY SHUT DOWN. WHEN YOU BRING IT BACK UP, THERE IS, OF COURSE, NOTHING THERE. CAN’T EVER IMAGINE SPENDING $$ ON THIS APP.........NEVER!!! The strangest app I've ever downloaded. You win free spins, the app shuts down. They make offers for credits, you go along, you never receive what was promised. This is only fun because the games are exactly what you play at the brick & mortar casino........otherwise, it's weird. Needs work STILL PLAYING.........BUT WOULD NEVER, AND I DO MEAN NEVER SPEND A CENT ON THIS APP/GAME. I HAVE LOST FREE SPINS, GREAT LOOKING WINS,......HUGE AMOUNTS IN CREDITS BECAUSE THIS APP WILL SHUT DOWN OUT OF THE BLUE. YOU CAN'T TELL WHICH GAME WILL DO IT, BUT YOU CAN BE SURE IF IT'S A GREAT SCREEN, ANYTHING THAT MIGHT GIVE YOU SOMETHING, THIS APP WILL CLOSE.
Opening problem
by Amh102555 on 2019/07/02 03:00
I have been enjoying playing all the games on my iphone 6+ for a few years with no real problem. After updating I now can’t play any games except for the Great Wall 2. My phone is up to date with its latest software if that helps. Please help, I really enjoy playing the games. One more thing once I load the Great Wall 2 game and then want to go back, it closes everything on the Hollywood casino site and I have to start over. July 1 - for some reason I’m back to not being able to play the games. Actually I can’t really do anything. It loads the Hollywood app but then it closes right away. I love playing the games so please help.
Miserable odds hundreds of spins with out a decent win, bonus rounds that pay zero
by Dlg6906 on 2017/11/04 05:47
I’ve been playing this stupid game for weeks and can see definite patterns of just missing the bonus or if you manage to get into a bonus it barely covers your bet. I’ve never gotten ahead more than a couple times more than my bet only to spin endless zero pays or pays that are a fraction of my bet. Odds would dictate that I should win once in a blue moon but I watch my credits go away like sand in an hour glass. Very frustrated by the crappy odds. This is not the “casino experience” they like to boast about. If they were honest about it they would post their pay back odds.
Fun times!
by Dances4thelord on 2017/07/09 13:40
I always enjoy playing the app since I can play the 'casino' whenever I want, and feel like I can win big without having to actually be there especially if I would want to go and n to have a lot of extra money. It is always fun to see who will get a bigger win when playing the same game next to my friend when we sit with each other at home.
Usually love the games...but
by _schulenburg_ on 2019/06/15 05:00
Usually love the games... but I was not able to play the Star Trek game since I was asked to Spin to Win. My screen freezes on the downloading. I have to reboot my phone just to collect the coins every four hours. I can still play the other slots as long as I don’t try to play Star Trek. 🤯 It was suggested that I should message through the game but I don’t know how to do so. There doesn’t seem to be any way to send a message in the game. So here I am typing a reply in the app review. 🤨
Shut down
by Roxy Diane on 2019/04/16 03:32
Love the game, I’ve been playing for a long time, but ever since the latest update the beginning of April (2019) I can rarely play. It shuts down constantly, about the only thing I can do is download my coins every 4 hours. I have nothing running in the background & have strong WiFi...like I said, it all started with the last update...very frustrating!!
True rating of -5
by Joyful mom of 7 on 2019/01/11 20:04
I liked playing the game but the continuing errors are ridiculous. I have submitted a number of in-game tickets and have not received A SINGLE RESPONSE. I have made a number of in-game purchases and when you get a bonus, you do not receive the credits or win associated with the bonus or you will not even receive the bonus. This game shouldn’t even be downloaded because it is more frustrating than fun. They do not even care about their users. I have downloaded the latest version with no difference. Try another app if you want casino fun!!
Game works flawlessly and three hit a jackpot and then it kicks you out before paying you
by Brownie Bo on 2018/01/22 23:16
Got a love how every time I lose the game works just fine, but when I finally get into a bonus round and it's about to pay me off some money It'll kick me out to the main screen using my iPad or my iPhone, getting kind of annoying to tell you the truth, not sure what the problem is, I'm guessing it's the app since like I said, it has no problem taking my losses, just now was that diamonds game, earlier it was Fire and ice
Very tight bonus
by Papa Erns on 2017/08/05 06:13
What kind of games you have? The only hope to win is just to have bonus. But tha bonus only appears every 200 or 300 spins? Very ugly. I'm backed and I bought your promo with real money deducted from my bank account. Before, 200 to 300 spins without bonus, now 600 spins no bonus losing my more than 2 million coins. VERY IMPRESSIVE! Then you'll gonna answer that your games are just like real casino. HELL NO! If it is like the real one, nobody will go to casino, only fools! And I am not fool. God bless to your business. Hope to have fools to play your games. I am cursing your games. Never come back!
Error constantly
by Flypig75 on 2018/06/15 21:27
For past few days the app keeps asking for me to login then takes forever to load then says Error try again. This only happens on my iPhone on the laptop no problem. The support teams says uninstall then reinstall it. They also said make sure it is an updated version. Gee according to the App Store it was updated 7 months. I can’t update their system. Plus it seems ever since I started playing it takes its sweet time to load when using my iPhone.
Big wins are negated
by annie nomuss on 2019/05/24 16:36
At first I thought it was just a one-off fluke that the game froze just as it hit a HUGE win. But then it happened again, and again, even when the wins aren’t that big. It freezes, says “submitting spin data”. Then says “spin error, your bet has been returned “ Well, what good is that when the payout is negated? I have never purchased credits, and never will. Multiple games involved in this situation, too. Very annoying because it’s obviously intentionally programmed to work that way.
Good games/ lots of fun
by Da killa one on 2017/09/26 18:32
Whenever I try to play Monopoly big money reel, if I get to the point where I spin the big money reel it completely throws me off the game sometimes closes the app. I haven't had any other problems with any other game I would like to see you get that corrected otherwise I enjoy your app.
Worst casino app
by Alyxea<3 on 2018/01/17 16:36
Don’t get me wrong I like the real casino games it provides... There is no winning, Leveling up is impossible and your Bonus you get takes 4 hours! Me being at a level 25 I only get 20,000 coins at that time, cheapest min bet I found has been 300, and with that bet good luck ever trying to level up to unlock new games... this one is a game where they want you to add your own money... I’m not happy with this casino app... wish that the bonus u receive was higher, leveling up was easier and you actually win sometimes... but you don’t...
App freezes up and shuts down
by purpledollart on 2019/02/02 01:22
I love the selection of games and graphics but like other have stated, after just a few spin it freezes up then shuts down and usually it is on a winning spin. I deleted the app. After almost a year I downloaded the app again last night. Today twice I got free spins and before I could start my free spins, the app kicked off both times and when I opened the app back up, no free spins anymore. I would have thought this problem would have been taken care of by now. Very disappointed.
App update has issues
by SonnieP on 2019/04/21 09:57
App is worthless since the update! Please fix it! It opens, able to get the bonus then it crashes when I click on a game I enjoyed playing the games on the app until the latest update. Now it crashes all the time. I deleted the app from my phone and reinstalled it but it still crashes. No other apps running in the background and a strong WiFi connection, so no problems on my end except this app of yours that won’t work since the latest update. Please fix it
Great past time
by Autumnsky22 on 2018/07/02 01:15
I can’t say how many times I have bought millions of credits, accidentally hit the “max bet” button rather than the “-“ button only to have the credits I just literally bought or earned wiped out! It is so irritating and I’ve lost a lot of money! Other than that I love playing!
Technical issues ongoing & poor customer service
by Jerricalynn77 on 2018/06/17 18:41
I used to love this game but now no matter what game I choose it will freeze after a bonus & not give you what you win. They are quick to take your money for credits but then don’t give you winnings. I’d feel better if they actually responded to 2 help tickets I submitted though the app but no response in 3 days & counting & it continues to freeze. If you want a fun app with no issues this is NOT it. Choose another app. They don’t respond to issues & let it eat your money.
My opinion
by Leeannaaaa on 2018/09/07 23:24
I love the game but it has become almost impossible to win. I have even purchased coins and have an extremely hard time winning. Hollywood is my favorite casino game and I love the free coins when they’re given. The spin data has been a whole lot better. Very seldom comes around anymore. Thank you Hollywood. If I can win I will continue to play. I play several hours a day
Does not award coins that I purchased
by BonesToo on 2018/12/18 19:53
No way to contact “Support” or the Developer to tell them that I never received the points that were supposed to be downloaded when I purchased one of their quick bonus deals. Am hoping Apple will apply a refund of the money. Haven’t played this game since December 14 (with 427,250 coins just sitting there) awaiting some sort of response. If I don’t get the refund, I will delete this game. Also, I was supposed to be paying $2.99 for 2,500,000 coins and Hollywood Slots charged $3.99
Slots are removed even though you’ve earned them
by Sueonthecape on 2018/08/12 13:05
I like this app very much, or rather, I used to. I am up to level 170, and was enjoying the slots i had earned. Then suddenly they began to disappear. What I have now are 25 slots, most of which I don’t enjoy. They are lying to you when they tell you that as you level up, you will gain access to more games. Yes, but then they take them away. They don’t respond to queries, either. I’ve submitted three tickets, and haven’t heard a word about any one of them.
Customer service
by velderosa on 2018/05/31 13:58
Need to improve customer service. More drink service on the floor. Need managers on the floor to solve problems not just in the players club. Host needs to help all card members if we asked for one not just vip. I’m playing and I have to go get up to go to players club to ask for host and when I asked for one they told me I don’t have a host so they won’t talk to me. Not really nice. All employees Need to be friendly and smile all the time
New update not good
by skwilco on 2019/04/19 04:12
I used to love these games...sure a few never worked right (Puppies, kitties, & others reported earlier). But lots were great, and there was a good variety. However, last few weeks even my favorites have been crashing—especially if hitting free games or bonuses. Now the games won’t even boot up—the app crashes after I’ve opened it and then picked a game. Time to move on, I guess. I play on an iPad mini, so they must not test on my type of machine anymore.
Love it but needs some enhancements
by dyanmaranca on 2018/06/07 02:22
I love playing it. But I get bored when the win values count up again after the free plays. It already counted my wins during the free play. Just add it up to my balance, I already know how much I’ve won right after the free play anyway. Thanks!
What’s with submitting “spin data”
by Bevierae on 2018/06/14 04:11
I have had this happen more than once where things stop and the message comes up “submitting spin data”. I was playing the 88 game and was playing a bonus round, when this message came up — I lost everything I won. I got my original bet back, but that was far less than what I won. I think you need to check this program for a “bug”.
Hollywood Casino
by LisaR01 on 2017/07/15 16:03
I really like playing Hollywood Casino slots. The graphics are great. You get bonus coins every couple of hours. The variety of games you get to play is awesome. You won't be disappointed when you down load this app.!! Good luck
More coins!
by Trow9366 on 2017/07/18 09:15
The amount of credit s given is not enough if they we're increased it would be a lot more fun. But overall the app is fun and it's nice to be able to see what credits I have right there in the settings que
Fail to honor their email promotions
by Ad Surfer on 2017/12/05 17:56
I like the interface and variety of games offered, but there seems to be a complete disconnect between the marketing team and fulfillment team. They promise additional points if you make a purchase on a certain day, but never make good on the offer. I’m very disappointed, they have no real customer service or way to resolve these kind of issues. I have made 2 email support requests to their support team email regarding these issues and never received any response or the points they promised. 2 weeks later, still nothing. I will be contacting the App Store to let them know about these issues and request a refund for my last purchase, since they did not fulfill their promises.
Unreliable since last update
by Slotjunky2014 on 2018/01/20 20:14
We have had problems in the past with the previous versions of this app, but nothing like the poor performance since the last update of the app. Before we experienced shut down when winning the bonus play on multiple games. Now we see 100% failure: App shuts down on any game during the first spin.
Fun
by Big Money Love on 2018/09/07 21:46
This app reminds me why I don’t gamble with real money. It doesn’t matter how many credits you get, I always end up with next to nothing. It is fun to play though. It is always adding new games and giving free credits.
One of my favorite casino apps
by pammykay63 on 2017/10/06 04:33
Same casino slots that I can play when I actually go to the casino. Fun and pay fairly well. Would be my absolute favorite casino app if I didn't have to move thru the levels to unlock new slots.
Down hill since last update
by Craftdlady on 2018/09/22 01:53
I used to LOVE this app! Recently after an update games we have already earned disappeared! Even if a few were added, it doesn’t make up for all the ones taken away. Additionally, I have not been able to win even when I do buy coins. At least before you could win once in awhile. Maybe this is my luck but it always was a little more giving previously.
Enjoyable games
by gapman713 on 2017/07/19 20:35
Like the rest of the main themed apps, these games are ones you have played and are used to, both on your computer/tablet or in the casino. Play on, my friends!
Fun but not bet big
by Jorge @NEU on 2019/04/05 07:20
Disgustingly low payouts, definitely rigged. Bad for a true gambler. Bet big, lose huge. Bet medium, get something maybe to keep you in the game. I have lost hundreds of dollars on this game, just to get no bonus and get frustrated as hell. Save your money and don’t put anything into this game... if you want to play small, that’s good, cause you *might win* small. But don’t play big as the game will chew up all your money and beg for more!!
Do NOT Spend Money On Credits.
by Traskmiddle1979 on 2018/11/20 17:18
How ironic this app fails and closes out ONLY at the exact moment you hit free spins or big money. It doesn’t matter what game and is frequent. I reported this and the response was that they had no similar issues reported - which I find hard to believe. They couldn’t care less. Oh, it’s not my WiFi bc I’m hard wired on a laptop, via cable internet. How could a gaming company take money and legally operate such a failure?
Decent, but not the best.
by SSalamon on 2017/08/27 07:10
Games and graphics are way behind other casino game sites. Coin gifts are very small, and wins are slim, no worse than many other sites. Still a fun way to pass some time, and to check my actual casino status.
Peaches01
by miss bitchards on 2018/11/30 01:07
First, I love the games on your app...too Bad I can never play them!! So many games when I touch to load just kick me totally out of the game. If I can ever get a game up to play and a bonus comes up, again it crashes and kicks me out of the app. Too bad, would have loved to give you some business and positive feedback but unfortunately just can't......
Freezes
by Mosie210 on 2018/06/13 20:41
This game is amazing. Been addicted to playing for months. BUT the past week it’s really messed up. Freezes out of nowhere. Doesn’t let me log back on. Screen gets stuck on a big payout and then doesn’t give me the points won. It’s really annoying. Takes forever to get to another level too. Fix this app please!!!
Rating Trends
1,2,2,0,1,0,2,3,1,2,1,2,1,0,0,2,0,1,1,2,1,1,0,3,0,1,2,0,1,4,0,2,2,1,1,0,1,0,3,0,0,0,0,2,2,3,1,0,1,0,1,0,2,0,5,0,0,0,1,1,2,1,0,2,0,2,1,1,0,2,1,0,1,1,1,0,2,0,0,0,0,3,2,0,0,1,1,1,2,1
All Versions
4.0
7,947 total
 5
5,020
 4
1,624
 3
582
 2
220
 1
501
Current Version (7.13.2)
4.0
1,864 total
 5
1,054
 4
328
 3
152
 2
87
 1
243
Version History
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