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The irobot home App gives you more control than ever before for cleaner floors, every day, all at the push of a button. New! Roomba® i Series robots even allow you to clean or schedule by room with Imprint™ Smart Mapping. The irobot home is compatible with all Wi-Fi® connected Roomba® robot vacuums and Bluetooth connected Braava jet™ 240. IMPRINT™ SMART MAPPING* • New Roomba® i Series robot knows your kitchen from your living room, and creates a Smart Map for you to view in the app • Smart Mapping enables you to clean or schedule to clean specific rooms or your whole home • Knows upstairs from downstairs--The robot can store multiple floorplans and always knows which map to use * Available with Roomba® i, s, and m Series robots CLEAN MAP™ REPORTS* • Zoom and pan Clean Map™ reports in the History button to view cleaning coverage • View statistics about coverage, cleaning time, and charging time *Available with Roomba® 900, i, s, and m Series robots CLEAN FROM ANYWHERE • Start or pause cleaning cycles • Conveniently schedule for any day of the week • Customize your cleaning preferences* • Monitor activity of your robot • Turn on Push Notifications to receive real-time notifications *Available with Roomba® 900, i, s, and m Series, and Braava® jet™ 240 robots CUSTOMIZED CLEANING PREFERENCES • With Roomba® 980, select from three cleaning power settings: Automatic, Performance Mode, or Eco-Mode • With Roomba® 900 and i Series robots, select from three types of cleaning passes: Automatic, One Cleaning Pass, or Two Cleaning Passes • With Braava® mops, start a SPOT Clean for a focused cleaning on a dirty area or reduce the amount of water used in wet and damp modes VOICE CONTROL • Just speak up! Connected Roomba® robots are compatible with select voice assistants! *Voice Assistant functionality available in select languages and markets EASY TROUBLESHOOTING • Access detailed help content and contact Customer Care AUTOMATIC SOFTWARE UPDATES • Keep your robot up-to-date with new features Requirements • Wi-Fi® connected Roomba® 900, 600, 800 and e Series vacuuming robot models only support Wi-Fi® networks with 2.4GHz band • Roomba® i Series robots support both Wi-Fi® networks with 2.4GHz and 5GHz band • Braava jet™ 240 mopping robot uses Bluetooth Low Energy (also known as BLE or Bluetooth Smart) built in to most common mobile devices Need help? Visit http://homesupport.irobot.com for answers to common questions or to contact our Customer Care team.
Fix these glitches please
by Annoyed Vacuum Lady on 2020/04/06 05:21
Cleaning screen is frozen tried all trouble shooting measures and the vacuum is not responding. This is the second time this happens and I just got this for Christmas now I have to go through the process of factory resetting and retraining AGAIN. So disappointed for such a crazy expensive product it should not have these issues happen so frequently. I will change my review if things change.
****Please fix****Smart map menu causing app to crash
by Imdetch on 2020/04/04 15:10
Latest update enabling keep out zones is GREAT...but now the app crashes as soon as you touch the smart map menu in top right corner.
App crashing!
by ds SF on 2020/04/04 13:53
Does anyone know the app is crashing and won’t open??
Removed dirt detect events and maintenance reminders
by Rolfwiggum on 2020/04/02 05:11
Can no longer see dirt detect events and maintenance status in the app. Is that a performance improvement your release notes call out? Feels like a feature reduction. Please fix
What happened to Dirt Detect count?
by Night426 on 2020/04/01 21:52
The app used to report the number of Dirt Detect events per job. This was a great way to judge the increasing cleanliness of your home. But iRobot has removed this tool from the app. Why? Put it back please.
Dirt Events
by Philthyluker on 2020/04/01 06:24
I really only ever opened the app to see the dirt events... now I probably won’t ever use it. I don’t need the app to run the Roomba. Please bring back the dirt events statistic.
No more dirt events
by Bob from SF on 2020/04/01 00:34
Please bring back dirt events
Love It
by SpaceFan08 on 2020/03/31 18:30
I love the Bot
Forced updates 👎👎👎
by Gejibejkjdvvehbdjhheb on 2020/03/31 15:36
Unable to use the app if there’s an update available, which has been often. It’s very annoying and uses my data unnecessarily if I’m away from WiFi. I honestly don’t care about the little bug fixes and improvements. The big green CLEAN button is there and it tells me the battery percentage of the roomba and that’s all I need or care about. Most companies have figured this out and will gently remind you weeks and months in advance that your app is going out of date and will not force anything upon you until that time. Really, it’s just customer service and they have failed. 👎👎👎
Please add HomeKit support for Roomba 900 Series, and landscape mode for iPad
by Sicilianvirgo on 2020/03/30 20:15
I really would like to add this to HomeKit. It needs Siri support. At a minimum please add Siri Shortcuts support. You’re brand of robot vacuum has been around the longest and you still don’t have this feature. :( Also, please add landscape mode for iPad.
Great app
by Jda444444 on 2020/03/30 01:18
I love my roomba, but please add alerts for when parts need to be replaced. Why did you take away the time to change filter and other parts indicators. Please put those back, or do something so we know when we last updated parts. You that part of the app much worse
No dirt detector feature anymore
by hopeking16 on 2020/03/29 21:34
I loved the app until they deleted the dirt detector feature. Now the iRobot’s that are less than the 900 have no way of knowing how much has been cleaned. Definitely should add that feature back in the next update..
Needs some improvements
by Kdzinho on 2020/03/27 12:29
Got my i7 and after mapping the entire house which took two days, it started making a noise and had to replace it. The map cannot be transferred, really disappointing. The new roomba maps the entrance of my house, the hallway on the right and the guest bedroom as a single room. Tried to run training for two days in a row and cleaning and got the same issue. Had to delete the map and now I’ll have to map the house all over again. That is frustrating and simple to fix if I could have copied the first map in the first place.
Bring back dirt events
by ZilchieG on 2020/03/23 10:11
I need to know what filth I had been living in before I Roomba’d.
update removes dirt spot info
by Mike.Cloud on 2020/03/22 21:53
latest update removed data about cleaning cycles. it’s like it was never there and now clicking on a cleaning cycle in your history no longer shows info beyond what is shown on the history overview. return this feature or explain why you removed it from my device!
Bring back dirt events
by DO NOT BUY!!!!!!!!!!!!!!!!!!!!! on 2020/03/22 13:40
I miss the dirt event statistic. It gave me info on how dirty the place actually was when roomba cleaned it.
Used to love it
by Fish868 on 2020/03/22 13:11
The roomba works reasonably well, but I hate the update. They took away the direct dirt events! I always found that morbidly fascinating. Very disappointing it’s gone.
Good app, great robots!
by orainova on 2020/03/21 18:23
Edit: Clean maps have been missing since March 14 :( —- I really like Clean maps on the Roomba 980. Overall ok. Robots themselves (Roomba 980 and Braava Jet 240) are great!
Why?!
by cleanfreak12345 on 2020/03/21 14:22
The new update took away the “dirt events” feature of the app. That was a feature that I loved. If the Roomba has the technology to be able to tell me this, wby not use it? Extremely disappointed, Roomba.
Love it
by kekejtmrjjdr on 2020/03/20 17:48
I love the app and the robots but I have something you should add, live feed, please get back to me it should be really cool!
Dirt detector count missing?
by Danniegurl on 2020/03/20 02:26
I really enjoy the dirt detector count in the app for the jobs. I just completed a job and it took longer I was curious how many events happened...imagine my surprise when this wasn’t showing up on the app any longer since the update. Why was this removed? I’d like it back I’ve only had my Roomba for like a couple weeks and I was trying to see how many incidents it showed. Little bummed.
Cliff Hanger
by bodidly31 on 2020/03/19 03:57
I mostly like my roomba but it thinks black lines on my rug are cliffs. Seems like I could disable that function since I only have one level.
No HomeKit Integration
by SINCALTREV on 2020/03/14 17:35
Please work with HomeKit!
Not thrilled with iRobot e6, like Neato better
by Jayarek on 2020/03/12 18:42
I have had a Neato VX12 for about 10 years. Costco had the iRobot e6 on sale. So I decided to give it a try. I ran about 10 times. iRobot does a better job along the walls because my Neato old version did not have the side sweep bristle back then. However, I do not like the iRobot diagonal path routes. They seem less efficient. Neato lightly bumps furniture much gentler then iRobot. iRobot did not return to base four out of ten times. I found him stopped in different locations for no reason at all when it should have returned to the base. Neato returns to base pretty much always to recharge to continue or when finished unless something has trapped it. Rarely. iRobot needs battery operated post to stay out of areas. Neato can be prevented in areas by using a movable magnetic strip on the floor. I like it as an option. I have even put it under a medium pile carpet and it detects the magnet barrier. The iRobot isn’t bad but I like Neato better. I returned the iRobot. Maybe the 900 series are better. Not spending that much money though.
Terrible app with no worthwhile features
by QBaker on 2020/03/11 01:23
The scheduling system is terrible for such an expensive vacuum. We need much more control! If I manually ran it at 5:30, why do it's normal cleaning at 9? Why can't I "cancel this cleaning only" instead of having to remember to turn Tuesday Cleaning back on? Why can't I set my e5 series vacuum to only clean for 30 minutes then go home? Why does the history always say the job was cancelled, even when it encountered no errors? We should get a lot more out of an app companion with these vacuums.
Where is the smart map button?
by afrench9 on 2020/03/07 01:29
So I just got I roomba that Smart maps but the App has A bug and I can’t find the button to go to Smart maps anywhere every thing says it should be on the clean screen but it is not there other then that it is a completely fine app and product.
Can't connect Braava 240
by Mapawe on 2020/02/26 23:53
Tried multiple times to connect Braava 240 mop. The app says it needs to update the device software and the then freezes. Sometimes the app closes itself randomly. Poor app.
App Not Working
by coreysmith02 on 2020/02/26 21:58
It appears the the app has crashed and is not communicating with the rumba itself. It says the dust bin is full when it’s not...sometimes it says the cloud can not communicate...my mother in-law has one as well and hers is doing the same thing! Fix The App!!!
Latest Update Drops Wifi Constantly
by Britt_Holland on 2020/02/25 20:22
I used to be happy... Have (2) S9 and an M6... Latest update has made it so my S9s cannot stay connected to the cloud and finish a job. I thought I was just having a problem with one roomba so I deleted the map (HUGE MISTAKE) and started over... Nope. Must be the app update so now I cannot map my upstairs... It keeps losing the cloud connection and then all the mapping that was done... VERY SAD ABOUT THIS! PLEASE FIX!
Latest version removed useful feature
by Melinc55555 on 2020/02/25 17:29
No longer offers maintenance status of bin, core robot, etc. :( Now I don’t know what service my robot needs when. Please bring back the status indicator bars!
Work in progress
by Dicky Seamus on 2020/02/25 00:18
It won’t let me change the voice to a male, sexist af!! I hope they make it HomeKit compatible but it really doesn’t need to, the app is pretty legit as it is.
Security Nightmare
by Basic Standards on 2020/02/24 21:55
Terrible. Collects house layout, potentially scheduling data, may be monitoring everything on the connected WiFi connection, and is constantly sending pings back to the company servers. All of that info ‘may be sold to third parties’. And who knows how secure any of that info is kept. For a device of this price to ‘require’ WiFi and the app for scheduling, when the older devices had the same features built in, is ridiculous. This isn’t a free or reduced priced product making up the difference in price by selling data. Do not recommend.
Doesn’t push notify about full bin
by Mach-heat on 2020/02/24 05:09
When the s9 is in a room away from its home base, and its bin fills up, it sits there idle draining its battery without notifying the app. The 900 series did this; no idea why the s9 won’t.
Crashes
by Ricardo123355677 on 2020/02/22 17:20
App crashes constantly, specially when trying to customize a map. Some maps fail to be customizable at all, not allowing the custom cleaning I wanted in my house.
Needs AppleWatch App
by SamSceniccracker3 on 2020/02/22 07:21
I love both my Roomba and my iRobot app, but since I wear my AppleWatch and leave my phone in the charger, I wish there was a way to open the app on my AppleWatch to start the vacuum. If iRobot made an AppleWatch app, that would be great.😃
Won’t stay connected to WiFi
by *NonYa* on 2020/02/22 02:52
Won’t stay connected to WiFi
Great
by cr115 on 2020/02/21 14:30
So far I love my roomba and the ease of the app. It’s been great! I was hoping for the ability to tell it what order to clean the rooms but that wasn’t an option. In a recent app update it says we are given that feature. 🙌 However, it doesn’t work. 💔Every time I’ve tried to set the order by clicking the rooms in order, I’ll hit clean and it goes to a completely random room! 😢😩😭 That would be such a convenient feature to have working properly! Sometimes I need to be working in a room that I don’t want it running in yet. Currently I’m having to pick rooms, send it back to base, and start it back to the other rooms. If you could fix that feature that would be great! 💖
Can’t connect to wifi
by Cydiuh on 2020/02/21 03:54
My romba won’t connect to my phone anymore. Tried everything, and nothing works. Now it just turns on by it self.
great product, but room for improvement
by Toddep23 on 2020/02/18 19:46
I have the i7 and I love it. I have had mine for about a month, but I would like to see a few improvements and features added. It often has issues finding its way back to its home base, for whatever reason it seems to always want to get lost in the living room on its way home, and it doesn’t seem to be learning not to go that way. I would like the robot to be able to find its way back to its base after a spot clean. For whatever reason it seems confused, and doesn’t know where to go. Not sure why it struggles during this task. I would also like the ability to see where it’s at on the map as it’s vacuuming. Not a necessary feature, but it would be really nice. Another cool feature would be the ability to control it manually. Again, not necessary, but would be nice to have.
App not working
by 69p1800s on 2020/02/17 23:21
My app won’t work with either of my two paired roombas at the moment.
Broken
by KyleJones1988 on 2020/02/16 04:57
App says my Roomba’s battery is dead when its not. Cant get the app to work anymore.
nothing new for the 690
by peterz549 on 2020/02/13 18:30
It cleans well. what the wifi can do with better software is Beep when it is stuck and beep when there is an error. I can’t here anything at the other end of the house. notifications don’t make sounds at all there is no option. Some times Alexa will tell me that “bob” is not moving. there are very simple commands that the 690 can do . bob is a child and needs the right software to guide an protect him . I stuck a key finder to find it when it gets stuck!
How does pressing the button help to find it?
by JoyceTL07 on 2020/02/12 23:11
You already lost the device so this app doesn’t help at all.
Actualizacion
by Kimmarleey on 2020/02/11 14:20
Todas las roomba deberian tener lo de Maps por ejemplo la 675 no lo tiene y seria bueno tener la misma visualizacion que la 900
Stupid
by jack magnet on 2020/02/08 16:53
677 don’t waste your money it is so stupid it gets stuck in a corner Don’t even try to leave it alone it will get stuck somewhere
No rotation
by Av8riam on 2020/02/07 23:16
Please provide for the ability to rotate the app on Apple iPad Pro 11
Prioritize room doesn’t work
by Hrhubo on 2020/02/07 15:32
Option was available in the app the first time it was started but I have not been able to get it again. Please address this issue.
Latest version broken?
by rogia on 2020/02/06 14:41
Since updating a couple of days ago, can’t connect to the roomba. The app starts off by stating that the battery is too low to start and then changes to “can’t connect”. Roomba is fully charged and no network problems.
No more room preference order
by Topper1995 on 2020/02/05 12:02
Schedule has been fidgety lately. Some days Roomba doesn’t clean. Other days it cleans in rooms that are not marked to be cleaned. Now with latest update I have lost room preference capability with numbers showing up next to the room. These snafus on a $1000 product are a bit disappointing. Scheduling errors with the vacuum are really starting to be a problem. Only started last month with updates pushed out. When it works, it’s great, but I always seem to be shocked when it finishes a job it is scheduled to do lately. Will see how latest update works.
Schedule deleted every time Smart Map is updated
by Ddsrrd on 2020/02/04 15:28
All scheduled missions are deleted every time the Smart Map is updated even though no room names have changed. New prioritized room order cleaning feature does not work. App does not provide a method to report problems.
Lies. Does NOT prioritize.
by mistyinca on 2020/02/02 19:48
Every day there’s a notification in the app telling me now the i7 room cleaning can be prioritized. Most f the time there are no numbers. When there are numbers, he does not vacuum in that order. Stupid.
Suggestion.
by Lastresort576 on 2020/02/01 23:40
The AP and braava jet mop with great. However my toddlers(20m & 3.5yr boys) are obsessed with playing with it. If the app could have a ‘disable device’ button/switch that would be wonderful. It’s a pricey unit and I’m afraid they’re gonna break it.
Okay but needs something...
by Nutmeg.22 on 2020/02/01 18:21
The apps works well for the roomba I have, and helps a lot with keeping up with it. But I can’t delete a roomba without deleting the entire account, and wiping my existing one. So before you set up a new roomba, try wiping your account from existence before adding the new one to a new account
This is the dumbest app
by Kristy Kristy on 2020/01/30 13:21
So this app tells me nothing that I can’t find in the owner’s manual. I guess if you don’t have your manual and need to read it you can download this app. But I actually have a real question/issue and there’s no help. There is an “email” option but it just puts me in an endless loop of FAQs and apparently my issue isn’t an FAQ and there is no actual way to send an email lol. There is a live chat choice but that doesn’t work either. What a waste. Similar to my roomba, this app is missing a few steps.
Schedule can’t be edited
by 10998AA on 2020/01/28 21:23
Purchased i7+ but schedule stopped responding after using for 2 weeks. No longer communicated with rooms (time out error). Loses a lot of functionality without ability to control the schedule. Tech says problem is known since November but no fix....
Pretty good however
by perspiringcomedian on 2020/01/25 20:24
However I’d give it more stars if I could tell it to do only certain areas of my floor at a time. (i.e. hardwood vs carpet) Would love to see this feature in an update.
Landscape Still Broken
by abenamou on 2020/01/25 18:08
You broke landscape mode 4 months ago(iPad). Will this ever get fixed? We use wall mounted iPads in our smart home and this app is fixed to portrait - for no good reason. It used to work what happened?
Not working
by ShawnP124 on 2020/01/25 01:30
The room a is working fine. The reason we got this one is for the convenience of using the app and now the app doesn’t work! Need to fix it!
Wakes me up at 3am
by Gadgetfreakaxiid on 2020/01/24 07:25
Sometimes my 1,000 dollar Roomba doesn’t dock correctly, so she doesn’t charge...her battery gets lie low and at about 3am she starts yelling “Please charge roomba!” and I want to kill the product designer that didn’t include a mute option.
Bugs
by blank2468 on 2020/01/20 02:39
I am connected to the internet and the app keeps crashing or not loading. My roomba says she’s connected and yet I open the app and it’s stuck loading looking for the roomba it just connected too. I’m so disappointed.
WiFi detection is broken
by DW327 on 2020/01/19 04:32
App is completely unusable because it doesn’t detect that my phone is connected to WiFi and that’s apparently required to setup a roomba. Ridiculous, stupid, and disappointing.
Excellent application!
by JavierDavidson on 2020/01/18 19:05
Works perfectly with my iRobot’s . I love the mapping of my house feature and the process in creating a map is easy to use. It basically does all the work.
Smart maps glitch?
by WooJaHoo on 2020/01/18 15:16
Unable to move my room dividers. App keeps crashing Otherwise I love the app and my i7 roomba I so graciously got for Christmas!
App works great - I have a requested addition
by Goldenneko on 2020/01/17 20:12
Hello, I am happy with the iRobot and the app associated with it. I have it set up, and all runs the way it should. A requested addition to the app: an indicator of how full the vacuum bin is. Yes, it tells me it is full. But is there a way to tell me it’s 3/4 full, so I know without pulling the bin, that there is “X” amount of time until I have to empty it (based on experience). Sometimes, the bin fills slower than other times. So I cannot just assume how many days till I need to empty. It all depends on how active the dogs are, and time of year. Just a thought. Thank you for a great product & app.
First week was great!
by Merry Mom X's 2 on 2020/01/17 18:13
I have a less expensive Roomba model; but it does have WiFi available. The first week I used the app to schedule cleanings it worked great! The second week I had to change the time on a couple of the scheduled days because...well, life...and since doing that I’ve noticed that it doesn’t run consistently anymore. I’ll check the time for the scheduled cleaning and it will be passed the time and no cleaning so I’ll just have to start it up manually. It’s done this several different days this week. I’m not sure what’s going on. But I thought the feedback might help with the app improvement moving forward.
Problem with scheduled jobs
by Dizsatidfied on 2020/01/14 19:44
Overall it is wonderful to have a robot clean for you, and fun to watch. However, it will not do jobs that I schedule ahead of time, I have to program each job individually. Maybe not a huge deal, but I did pay a lot of money for this and would expect it to provide all the features advertised. I have spent several hours working with customer support without success. I’m starting to think I got a lemon.
App crashes
by Supreme Overlord Samuel on 2020/01/13 08:26
App keeps crashing on my iPad Mini 5 when I look at smart maps on the Braava Jet m6
Nightmare! Beware!
by NateTL on 2020/01/11 23:16
I bought the s9+ with the mop for Christmas. I spent a 1500 dollars for the combo. Setup was easy but trading the s9 to map the house was a challenge. Nevertheless the robo mapped the house, and it worked great, the app not so much, crashes on the phone and isn’t 100% responsive. However I was impressed to say the least with the robot mop and vacuum until it broke today. The s9 started slamming into the wall over and over again. Having only used it for 3 weeks I figured support would be very helpful. What a nightmare, first I tried online where the guy told me if I need replacement parts I’d get 15% off. Really? I just bought it, it better not need parts and I have to pay? After getting nowhere I called in. I spent 40 mins on the phone with India support who spent a lot of time getting a video to. After viewing the video they decided there computers could only here see so much so they wanted me to install a app. I finally had enough back and forth and told the lady I just wanted my money back. After that they agreed to send me a new one! Yay! Or so I thought, she said after we get off the phone I get a email with the shipping label. Never happened. What a shame, if iRobot is going to expect people to buy something so expensive, they should have better support. Tomorrow I’m calling back and just getting a refund, this not worth my time to play games with support.
App opens to white screen
by homerwight on 2020/01/11 18:25
When I open the app at the top it says My Account and everything below it is blank and white. I’ve tried the app on my iPhone 6 with iOS 12 and my iPad Air with iOS 12. On the iPad before it went blank it let me choose my country and accept the terms. Pretty useless.
Issue with the app
by Steve27 on 2020/01/10 14:07
Roomba 675 works fine and is reaching the home base on its own. It is connected to wifi, but the app alternatively says the battery is too low to start or that the roomba cannot communicate with the network
Your app jsnt working
by jack harter on 2020/01/09 21:15
Invalid apikey parameter after signing in.
Don't waste your money
by TimJohns0904 on 2020/01/08 20:45
If you have HVAC vents on the floor instead of the ceiling, or have rugs/area rugs down, don't waste your money. The Roomba sees these things as "cliffs" and stops every. single. day after only about five minutes of cleaning. Yes, they sell things that will keep it away, but that's an extra cost to an already very expensive product. That said, if your vents are on the ceiling and you have the same surface, it's awesome. Just know the limitations before you spend a LOT of money.
multiple accounts cant control 1 robot. stupid
by weldong on 2020/01/05 22:51
it isnt a valid security reason. i assume it is because they dont want people sharing robots and hope they buy more. i didnt have multiple accounts on a single robot for this reason. definitely making me consider a competitors product.
Good but there is a BUG
by Hwlfh34762746 on 2020/01/04 13:37
I have owned several roombas over the years. I recently purchased a 675 during Black Friday. This was the first roomba I owned that could connect to WiFi and be controlled by this app. Recently, I noticed that the battery indicator about the “Clean” button within the app showed the battery level a little less than 50%. Initially, I thought that maybe this roomba may just need a long time to charge, and the bar wouldn’t move until the roomba was on its charger for a while. After a night of charging (and it said it was charging), the battery level indicator within the app was at the same level. I thought maybe the roombas battery was defective, but I ran it for a full job (around and hour and 45 minutes) with no issues. So after that, I believe that there is a bug in the app which doesn’t show the true battery level of the robot. I really enjoy the roomba app and the bot itself, but hope this can be fixed. I typically decide how frequently to use the roomba based on battery life, and my new 675 doesn’t have a flashing battery light when sitting on the charger like some of the older models I have owned. iRobot, please fix this issue. Other than this, the product is great.
Great Product! Great App! Mostly does what it says!
by Fantoml on 2020/01/03 18:38
Bought a cleaning duo for our house, i7+ and Brava jet M6. Great machines, good quality, do a great job of daily work. Love to use the scheduling feature. Not all the rooms have daily traffic, so not all rooms need to be cleaned everyday! My only negative comments are something that can be done in a software update. (which they do) Imprint link is oversold. It does work, but not in a scheduling situation. If you just press clean IN THE APP on either device you have the option of the vac telling the mop “I’m done here! It’s your turn!” This is great, but I’d like to see this work on the scheduled runs as well. Not a deal breaker, but would be a nice feature. I also would like to see HomeKit integration. Not sure how often we would use this since most of our cleaning is done via schedule. My only reason is if Alexa and google can do it, why can’t Siri? Still a great product! Highly recommend!
Thanks!!
by Freddy tom on 2020/01/03 04:20
Thanks irobot, i no longer have to sweep my labradors hair 😀
Decent app - but needs location?
by KaelenElliottYo on 2019/12/30 20:44
App is decent I just don’t understand why it would request to know my location at all times to help “stay connected to WiFi”? How would knowing my phones location when not using the app help connect to my home WiFi network? I mean if you’re going to sell my location data, come up with a better lie please.
App keeps saying “your phone is not connected to WiFi”
by Habitual Wallet Misplacer on 2019/12/30 05:50
Multiple attempts to register my new braava jet m6 to my network and I’m still unable to connect my mop to the network. Tried multiple routers and many many many resets. The app just keeps Saying “your phone is not connected to a WiFi network, which it totally is. Tried various brands of old 2.4ghz bg routers, bgn routers, airport time capsule running on 2.4ghz mode, mixed mode routers, none of them work. 1 star until this is fixed.
Forced updates
by S4WRXTTCS on 2019/12/29 19:31
This app constantly forces you to update. The app won’t even open unless you’re at the latest version. Odds are when you need to actually use the app you can’t. You instead have to update and then use it.
Rev sue
by patti's mama on 2019/12/29 03:49
This little new buddy of mine (Patti) is a honey. She got stuck one day on (bless her little heart) a DOMINO. I’d stopped up too if I swallowed a domino. No worries we operated and she went right back to work. Amazing
The only thing lacking is Siri support
by RoombaLover on 2019/12/28 20:18
When Siri can turn control Daisy, my robot roomba named after a maid in downton abbey, she will be the perfect cleaner. How about it? Every time I see that there are updates to apps in the App Store I hope that I will open the app picker to find an update to the Roomba I robot app which will allow me to use Siri Control. When is this going to happen? Come on iRobot come on get with the program! Update 8/23/19... what’s happened to the app? I can only get the display in portrait – The landscape orientation, necessary to be useful on the iPad can not be fixed with the rotation orientation. Please fix! Update, 6/17/19...when are we going to get Siri compatibility? Update 12/28/19...cleaning up after Christmas would have been a lot easier if Roomba would please give us Siri control for all the iPhones and iPads out there. And landscape orientation for iPads. Just saying.
Best App and Great Updates
by richkim220 on 2019/12/28 05:12
Great app for Roomba! Significantly better than the knock off competitors. Really easy to use and helpful updates as well.
Roomba 678 Why?
by hightechum on 2019/12/28 00:44
Why did they make this? It’s not a vacuum it’s a stupid toy.
Smart mapping is clunky
by Melvin P. Thorpe on 2019/12/27 18:48
The editor for smart mapping is clunky and only wants to show a very zoomed-in view that makes it hard to work with. It’s not very usable. It also appears that once customized with rooms, the maps no longer continue to update via learning. The training can come up with some weird results and tries to fuse rooms that are not attached. Selecting zones for cleaning appears to work, but it’s unclear how the discovery irregularities impact that. There also needs to be a way to control the order of the room list so they can be grouped together sensibly. The app appears to just make up its own order.
One request
by Na gma on 2019/12/27 18:20
Could you please develop a robot, maybe call it “Johnny on the Spot” to clean the bathroom: toilet tub shower and vanity as well as floor? Thanks
Stop forcing me to upgrade just to turn on the vacuum
by br10ta10 on 2019/12/27 15:54
Forced app upgrades deserve a one star rating. How is it possible that an app that reliably turns on a vacuum cleaner MUST be upgraded?! For goodness sake, make it optional!
Update the app for God’s sake!
by lrittz on 2019/12/26 22:25
Took vacuum out of the box. It connected right to the app. One vacuum job and it has not connected since. (None of my WiFi settings have been changed.) I keep reading reviews about the last update being troublesome, so I hope they fix it soon or I’ll be returning the vacuum. Very irritating!
iRobot
by Pam's Itunes on 2019/12/24 18:51
New version will not install on my iPhone.
App for “bug fixes” effectively ruined my roomba
by Qu/rk! on 2019/12/22 16:46
If you have a working i7 Roomba, DO NOT UPDATE YOUR APP. I just spent an hour and 20 minutes on the phone with tech support trying to restore my app controlled robot that I’ve loved for just over 1 year. Now she’s cleaning the first floor like my son’s $175 DEETBOT even though the app says her battery is too low to start. The robot still works, but the app is now useless. 😡
Terrible update
by olapolskagirl on 2019/12/21 16:20
Since the update, it says the battery is too low to use and it won’t connect to wifi. I know it’s on the charger properly and charged and my WiFi hasn’t changed. Completely unacceptable, this needs to be addressed or I will return the vacuum.
Slow download
by jahehha on 2019/12/21 00:43
App is taking 10+ minutes to download. Internet is working fine.
The Number of Permissions Needed and the Privacy Policy Are Daunting
by Alf29710 on 2019/12/20 22:30
In addition to needing WiFi access, the app needs access to Bluetooth and Location Services. Why? It's a bit invasive when coupled with the privacy policy. Take a read if you have the time.
Updated and now app won’t launch????
by anneo.t on 2019/12/20 18:36
Just did the update and now the app won’t launch, what’s up with that?
Alexa integration lacking
by Yaroslav Dvinov on 2019/12/19 23:19
I have an Alexa routine for "Alexa goodbye" that I have turn on my Roomba when I leave my place. I have another routine for "Alexa I'm home" to which I want to add a step to send my Rumbaa home. This is not possible currently.
No sharing account
by Baalzaboul on 2019/12/19 04:06
Recent update made my account not usable, so basically the app does not work for me, for a brick it deserves 0 stars.
Great, except...
by khaley4 on 2019/12/18 18:23
Only one complaint: When the roomba (980) is pausing to recharge during a job, the app hides access to most other functions, such as history, maps, scheduling, help, etc. Otherwise, 5 stars. Hope iRobot fixes this issue.
The app does not recognize my WIFI...
by Kenneth X on 2019/12/18 05:57
The app does not recognize my WIFI... it keeps asking me to connect WiFi. But my phone DOES connected to WiFi but the app just does not recognize it...
Needs HomeKit And Siri support.
by YouKnow760 on 2019/12/17 13:39
I buy the best and need the best company’s to work together. Please add Apple HomeKit and Siri Support.
Jump through hoops to setup
by DeathToSpamApps on 2019/12/16 23:04
I have a router which automatically switches connected devices between 2.4GHz and 5GHz depending on signal strength. My phone is almost always on 5GHz and because of this the app assumes that my wifi doesn’t have a 2.4GHz band which is a requirement for the vacuum to connect. Because of this incorrect assumption I had to jump through additional hoops to set up my Roomba taking me well over an hour of trial, error, and frustration.
The i7+ is a BEAST
by NewsInfoReader on 2018/12/29 22:17
So, my first iRobot Roomba I got some time around 2011. It was basic but awesome. No apps. Old school filter. But it worked. I actually liked it a lot! But then moved to a small rental and hired an actual house cleaning service to clean every few weeks. $150/mo. Then I moved into my first owned home (yay!) and it’s mostly hardwood and tile, with carpeted bedrooms. Not a very big house, one floor. Decided instead of spending $1000 on house cleaning over the next 18-24 weeks, I’d use the money to buy the latest and greatest i7+ Roomba. HOLY MOLY IT IS AMAZING. What an upgrade from what I had back in 2011. Ha! It freaking empties itself. And this iRobot HOME app is absolutely brilliant, easy to use and really does make cleaning your home easier. It’s super easy to connect your Roomba to the app and to your Wi-Fi network at home, and it takes almost no time to pick your settings. It’s also way easy to clean your home (or even pick a room!) using this app, from anywhere as long as you cell coverage. And then when your Roomba finishes cleaning it send you a nice alert to let you know your house is clean. It’s amazing! What I don’t know is if it’ll send an alert if Roomba gets stuck or something goes wrong, because that hasn’t happened yet, but I can tell you this - iRobots app and vacuums/mops make my life easier, and clean, and I love it!!!!1
Not bad but needs update badly
by William431 on 2019/03/22 20:19
I can only justify 4 stars for this app...to begin with,there is a definite problem with part of the WiFi connection...I have an IPhone XS Max running iOS 12..I also have the newest Roomba I7 +... this is a very expensive unit and one should expect a flawless app to go with it! The unit will connect with your home network and will function as it’s supposed to...but when you use the “locate” function says “this function does not work unless your Roomba is on the same network “..I have tried deleting the unit from my network and re-installing it but always with the same result! Also... the next problem is with the mapping function...it takes at least 2 full training runs to map my apartment and then I can name the rooms etc.. I can tell it to clean one room and it will work once! Then all I get from that point on is the maps will reappear in a grayed out form and you will not be able to select any room at all for the unit to clean...you can edit,rename, and save a new configuration but you still can’t tell it to clean any of the rooms! This all tells me that the app is flawed! I’ve also read many of these reviews and others have the same problem as me! Again...when one pays this much for a Roomba one would expect these problems would be solved! Please update this app to work on all smartphones!
Wish the care & maintenance was better integrated
by Alf! on 2019/11/09 19:34
Love that I can use the app to adjust maps and cleaning areas and start/stop my roomba. But as someone who’s terrible about maintenance, I wish the app did more to remind me of those things. There’s a notification center in the app, and for as long as I’ve used the app there’s never beenANYTHING in there. But today I was just randomly looking through the help section and come across something labeled “care and maintenance” and opening it I find there are all these tasks which are apparently overdue. Why would that be in the Notification Center? What’s t Notification Center for if not that kind of stiff? Instead I guess I have to regularly go to the help section, then go to the “care and main.” section, THEN see what tasks are needed or coming up. And seemingly no notification for filter needing to be replaced. And I know I know, I could just task myself with those duties and not depend on the app. I just don’t understand WHY the app wouldn’t notify me about those things. It’s clearly tracking the robots use, as well as some cleaning needs, so why not just throw in reminders instead of making me dig around the app to find them (or in the case of filters not have them at all)? I’m spoiled by technology, so come on roomba, spoil me a little more with some reminders!
Very unimpressed
by stalegamertag on 2018/12/04 17:38
Okay. So I got a new roomba 800 yesterday because I’m lazy and I hate vacuuming. And the box said that it could connect to an app on WiFi? So I’m like “yes. The epitome of laziness. I don’t have to bend down to press the clean button. I just have to click a button on my phone” so I downloaded the app. And started it up. It’s like “okay. Find a place for roomba with a strong WiFi connection and a clean area” so I did just that. Then it asked me to name my roomba. I named it stabby. And then it asked me to press the home and the button with a plus sign with a circle on it at the same time for two seconds and I’ll hear a noise. I pressed the buttons. No noise but it did turn on so I continued forward. It told me to look for a roomba/iRobot thing in the WiFi settings on my phone. So I did. But nothing showed up. So I tried pressing the buttons again for two seconds. Nothing. I tried for ten minutes. Still nothing. I moved right next to the router. And tried for another 20. Nothing. So I said “you know what. It’s midnight. I’m tired. Let’s do this in the morning.” So I did. When I pulled up the app, it told me that the app was down and to try again later. I did. And I didn’t get any farther than I did yesterday. So I put my roomba on a test run. Lil stabby works like a charm. This app is a dud. Save yourself a few wasted hours and don’t download it.
Good but there is a BUG
by Hwlfh34762746 on 2020/01/04 13:37
I have owned several roombas over the years. I recently purchased a 675 during Black Friday. This was the first roomba I owned that could connect to WiFi and be controlled by this app. Recently, I noticed that the battery indicator about the “Clean” button within the app showed the battery level a little less than 50%. Initially, I thought that maybe this roomba may just need a long time to charge, and the bar wouldn’t move until the roomba was on its charger for a while. After a night of charging (and it said it was charging), the battery level indicator within the app was at the same level. I thought maybe the roombas battery was defective, but I ran it for a full job (around and hour and 45 minutes) with no issues. So after that, I believe that there is a bug in the app which doesn’t show the true battery level of the robot. I really enjoy the roomba app and the bot itself, but hope this can be fixed. I typically decide how frequently to use the roomba based on battery life, and my new 675 doesn’t have a flashing battery light when sitting on the charger like some of the older models I have owned. iRobot, please fix this issue. Other than this, the product is great.
Best investment in years
by Dizzygazelle on 2017/12/26 21:10
My whole family from the yorkie to my elder years dad all have allergies and hate vacuuming as it kicks up all the things that make us wheezing and sneeze. With this roomba (we’ve named consuela after the family guy maid we love) we’re all feeling better and less allergies means less head colds and one less headache from cleaning inch by inch everyday under furniture my husband had to move but not now. We have the 960 and does as well as my pet hair dyson at the every day minor jobs leaving only the big messes to deal with. Anyone with allergies and pets should have one of these for sure. So if you’re on the fence and thinking you might need a perfect helper that just needs a swipe of the finger to do the job anytime of day you’ve found your perfect match. Our wood floors and rugs look like I have been cleaning them on my hands and knees so nicely even my mom in law complimented them during the holidays too. So buy this beautiful invention and make an investment in your family using your time to do the rest of the time or give yourself a little break;)
Amazing Smart Home App
by Vinsanity38 on 2017/11/18 23:55
This is one of the best products and accompanying apps I’ve used in a long time; and most importantly, my life and time are enhanced by this little Roomba. We are still deciding a name for our Roomba, but we love that we can creatively command our Roomba with her unique name with our Alexa. Contrary to some of the other reviews we read for this app, we found the app is actually very user friendly. Connecting our Roomba to the Internet was straightforward; the graphics are very cute and the professional videos explain all the steps. It’s really one of the best end user training processes in an app I’ve seen. And if we had issues, their help section is pretty detailed (not that we’ve had issue). We were also able to link multiple user accounts to the same Roomba. So my girlfriend and I can both interact with the Roomba and not share a password. Some of the cool features we already enjoy is the maps we see after every completed clean (we have a Roomba 960), the real-time updates in what our Roomba is doing as it is doing it, the customization of a schedule for every day of the week, and the ease of using the app for what it is meant to do - get the Roomba to start and stop cleaning. As a tech person, what I find rewarding is that it performs firmware version updates over WiFi to the Roomba itself. So the actual robot software, and not just the app, are improving over time Great job iRobot! We are very happy with your product.
App is ehh, low iOS compatibility
by Dandreawip on 2017/11/12 21:35
I love my roomba for sure, my floors are always spotless, the dust level in my carpet has greatly diminished, my family and I can breath again but, I have some issues with the app. First off, why can’t I have roomba go home from the app? I feel that’s one needed piece of this app for sure, sometimes I just need to hit the clean or home button to get it moving again because it was “stuck”. Having the access to the home button remotely when it’s stuck under my bed or something would be so much easier than crawling under there to hit the home or clean button. My second and biggest issue, there’s no HomeKit compatibility, or much iOS compatibility at all, come on guys! You have an iOS based app, so why not give it the compatibility to work with an iOS based smarthome? I have scenes and automations set up that would be perfect with my roomba cleaning up before I get home, or even having the ability to add a widget, but instead I have to deal with the app. First world problems I know, but we’re dealing with a smart vacuum which is heard toward convenience, so why not continue that convenience for iOS based users?
iRobot Home App
by ECT Man on 2019/01/27 20:01
Great app & I appreciate all of the features it provides for my Roomba 890 vacuum which I received as a Christmas gift (I’ve been using the vacuum & iRobot app for about a month now). First the 890 vacuum itself is great & actually cleans much better than my upright 12 amp Bissell PowerForce vacuum. My only complaint with the app at this point is that the recent update (version 3.3.0.) seems to have removed the battery percentage indicator which used to show the Roomba device’s battery status in a percentage format as opposed to having to rely on a small battery bar graph. Also something that I’ve thought could be improved upon since starting use of the app is within the “history” section under “status” it only shows either “completed” or “cancelled”. I’m just saying it would be nice to know as to why the job was cancelled (eg: battery needs charged; user manually cancelled; bin is full; etc). Everything else is great though…being able to start the device, adjust the schedule, &/or turn the day’s schedule on/off while not being home is awesome. Last little suggestion is that it would be nice if one could schedule multiple times to clean within one day. This would make it possible to schedule a job, allow the device to charge after the job is complete, then resume or start a new job after charging for “X” amount of time. In the end though, if you have a WiFi enabled iRobot device, this app is a must have. The pros heavily out-way the cons here.
APP is not working
by Godsreason on 2017/11/29 04:05
I’ve tried multiple times now, with no success. I followed instructions of Roomba 960. Just received the Roomba today and at first I tried it in our living room and it wouldn’t connect to the Roomba-XXXXX in WiFi. In fact, couldn’t find such a thing. Then, I moved it closer to our wireless router in our bedroom. No joy. Looked online for assistance/tips. The website said to turn off phone (I have an iPhone 8), turn on, put in airplane mode, turn off airplane mode, try the app again. I’ve repeated these steps over and over. I’m using my 2.4 WiFi connection, and have no problem connecting to my WiFi, but beyond that, it is not working. I’m pretty disappointed. I also made sure the Roomba was docked (like in instructions), and I pressed the physical “Clean” button once to wake it, pressed the “spot” and the “home” button simultaneously for two seconds to hear the sound before trying to find the Roomba-XXXXX in WiFi settings. That didn’t work. Hope this can be fixed. That all being said, the Roomba itself is amazing! It really cleans well and is very intelligent. Love to watch it do its thing. I just wish I could use the app for it to input my preferences and have it on a schedule.
Wise investment to buy back your time...
by Dblbassnurface on 2018/09/01 17:59
We have slate flooring that is uneven and it cleans it especially well. With two dogs and two cats it makes life so much easier. The fur is picked up every day leaving my bare feet feeling good. It takes some adjusting, in that you need to make paths for it. We are very tidy, but I move the dog beds and trash cans and anything out of the way when I’d like it to clean behind them. Obviously there are small spots it can’t reach, like behind the doors when it’s doing the whole house, but you can easily fix that by either manually hitting those spots, or closing the door and having it do a room at time. The bin needed emptying quite often during the first few cleanings, but after the second day it was not as bad. Now we can do a couple cleanings before emptying it. It bought us back some time and we really enjoy it. My dogs are substantially more comfortable around it than a regular vacuum and that says something.
Needs lots of work
by Chichigirl46 on 2017/10/24 01:11
Update With c/s we managed to work out the bugs I had, I do enjoy roomba but having a app why can’t we have roomba assigned room names so that we can tell roomba what rooms to clean or not to clean? I do love my roomba, it has helped me with my bad back. The only problem I have left is when roomba gets stuck and I just move it a bit and press clean one time it starts cleaning all over again. Old review...... This app does not listen to the settings or roomba is not listening, every setting automatic, 2 pass or 1 pass all run 3-4 or 5 times. Also can not email through the app because none of the drop down menus work. My roomba is the 980 model. This app should not be using customers to solve their bugs, I'm so disappointed in the app and causing me to be frustrated with roomba, it is driving me crazy cleaning a little bit in every room back and forth for 10 hours with monies I paid is ridiculous.
Best investment ever
by caxiopeia on 2018/01/05 13:47
I bought my IRobot 980 Dec 2015. I used my cats as an excuse to spend so much money on a vacuum cleaner. But since I have it, I can not live without. Oscar (my robot) runs while I am at work. This means that I come home every day to a house without cat hair flying around. Because it runs every day, dust does not even collect in high amounts in areas where Oscar can not get to as under the couch. I have to mention that he tends to get stuck after several weeks. Usually it helps to reset the robot. It would be nice if patches would be sent to fix some of the programming issues. To give a comparison: a vacuum robot is like a dishwasher. Nobody needs a dishwasher and probably does a better job cleaning dishes by hand than the machine. But who wants to live without a dishwasher? Same here. I got so used to the robot, I don‘t want to live without.
Good but could be great!
by :-) James on 2018/06/17 21:21
I love almost everything about this little robot Vac, app works well, cleans well, charge is good, reliable... BUT 2 things keep it from being great. #1~ won’t clean my dark colored carpets because it thinks on a cliff due to its visual sensors getting confused, (but what clean modern person that would have a robot for a vacuum would have dark colored rugs... ahem well everyone I know... Big Issue). #2~ does not clean an entire chunk of my house except every once in a while when “it feels like it” whith no discernible reason as to why, and with this high tech app that even lets me monitor the strength of my WiFi in every room, I can’t tell the robot to clean in areas that it is consistently missing. This one is a Big miss. The product is overall good but these two problems have me witching for a much improved software update so I can tell this thing where I want it to prioritize for cleaning or I will be looking for another robot vac soon.
Love the robot! App needs some work.
by Torqued!! on 2017/09/23 17:12
I absolutely love how well our Roomba 980 cleans. The app setup was not bad . . . Took a few tries to get the wifi portion working. The app would hang when I entered the password for our wireless network and then time out. After several tries I selected our home's guest network which has no password. Connection went fine from there. After that I went back into the settings and switched the network to our secured one. Worked fine. Why that part of setup was difficult I don't know but I can see where people would get really frustrated with it. After all that everything was working fine. For a while. Now the app no longer generates a map of where our vacuum has been. I REALLY liked that feature! Please fix it! Otherwise, things are going well. So one star removed for some flaws in the app.
2nd time trying Roomba
by Cheese-head on 2018/10/22 12:59
I bought a Roomba a few years ago when they first came out. I took it back. I thought it was more of a slightly interesting toy than a true cleaning device. Only did mediocre work and kept getting stuck. A friend recently bought the 900 series and raved about it. Skeptically I decided you try Roomba again. I LOVE it ! I have 2 dogs and a cat. The pet hair was a constant battle. Not any more. Roomba does a great job. The cleaning roller handles the hair without getting all snarled up. The little side brush does a great job of cleaning corners and removing pet pair from the moldings along the floor. Something I was never able to do with my regular vacuum. My home now looks great. I have Roomba clean my house about every other day. Unbelievably easy and looks great. Very happy I decided to try Roomba again
Performance
by Canine momma on 2018/02/22 19:32
I can’t thank you enough for creating the Roomba. I have two dogs and thought my house was clean till I got a Roomba 980. I run it every day and I am amazed at the amount of dog hair it picks up. I have Pergo flooring and area rugs and it performs fantastically on everything. My house now looks clean instead of having tumbleweeds of dog hair throughout. And it leaves vacuum marks on the carpet just like a real vacuum does. If it happens to bump into a dog, it stops moving, so I don’t have to worry about their safety. It cleans the entire house, and self docs when battery is low. Only suggestions I would have for improvement would be to make it quieter, give it a larger debris collection bin and engineer it so it can run in the dark. But overall, extremely satisfied. Thanks for making a great product!
Great product
by forwaters on 2017/11/29 17:21
I have a Roomba 960, and use the iRobot Home app. The 960 works wonderfully, and the app is a good feature. Having said that though, I do wish the app was able to do more. With the older Roomba’s one could just pick the robot up and place it in a specific area if you wanted that area cleaned a bit better. The newer models “know” where they are though, and you aren’t supposed to pick them up and place them someplace new. I like that the robot knows where it is, and is cleaning based on that knowledge, but if I want the little guy to go back over an area, the only choice I have is to tell it to clean (everything) again. Here are two suggestions a) allow the owner to drive the robot to a specific area via the app, or b) even better, allow the owner to pinpoint a specific spot, or area on the map created by the robot.
great product, but room for improvement
by Toddep23 on 2020/02/18 19:46
I have the i7 and I love it. I have had mine for about a month, but I would like to see a few improvements and features added. It often has issues finding its way back to its home base, for whatever reason it seems to always want to get lost in the living room on its way home, and it doesn’t seem to be learning not to go that way. I would like the robot to be able to find its way back to its base after a spot clean. For whatever reason it seems confused, and doesn’t know where to go. Not sure why it struggles during this task. I would also like the ability to see where it’s at on the map as it’s vacuuming. Not a necessary feature, but it would be really nice. Another cool feature would be the ability to control it manually. Again, not necessary, but would be nice to have.
I robot
by Chatterbox815 on 2018/07/22 22:15
Love it, it has made my life a ton easier. I have mostly hardwood floors and 1 room with carpet.. it nice because this does both kinds of floors.. it helps control all the foot traffic in the house along with the dog hair from my 2 dogs... I’ve named it Cookie Monster because my grand kids love cookies and this machine picks up the crumbs... the phone app is great because I’m outside a lot and I can check to see if it got stuck anywhere or if it’s charging etc without having to go hunt it down. I can also start it when I’m away from home.. I’m not big on computer etc, but this app is easy to figure out and set up cleaning schedules without finding where I put the manual every time it has a problem.. can’t say enough about this product love love it!!!
Good Could Be Better
by HappyHalligan on 2018/01/10 21:49
The overall design and layout of the app as to the GUI is perfect don’t change a thing. However I think there are some easy customizable things that could be done easily and make the app even better. Ex) The schedule: Right now you only have the option of telling it to work on an exact day Sun-Sat. That works great for some people but not everyone. I work for the fire department and my schedule while routine and regular does not follow a normal week. This is true of many people in similar fields; Police , EMS, hospitals. It would be GREAT! If we could set it to clean every X number of day starting on Y calendar date. And another way in addition would have it pull up an actual calendar and let you check mark the days you want it to clean in a month not just week. Basically would like to have more scheduling options.
Nightmare! Beware!
by NateTL on 2020/01/11 23:16
I bought the s9+ with the mop for Christmas. I spent a 1500 dollars for the combo. Setup was easy but trading the s9 to map the house was a challenge. Nevertheless the robo mapped the house, and it worked great, the app not so much, crashes on the phone and isn’t 100% responsive. However I was impressed to say the least with the robot mop and vacuum until it broke today. The s9 started slamming into the wall over and over again. Having only used it for 3 weeks I figured support would be very helpful. What a nightmare, first I tried online where the guy told me if I need replacement parts I’d get 15% off. Really? I just bought it, it better not need parts and I have to pay? After getting nowhere I called in. I spent 40 mins on the phone with India support who spent a lot of time getting a video to. After viewing the video they decided there computers could only here see so much so they wanted me to install a app. I finally had enough back and forth and told the lady I just wanted my money back. After that they agreed to send me a new one! Yay! Or so I thought, she said after we get off the phone I get a email with the shipping label. Never happened. What a shame, if iRobot is going to expect people to buy something so expensive, they should have better support. Tomorrow I’m calling back and just getting a refund, this not worth my time to play games with support.
Getting sloppy
by Gearhead 231 on 2018/11/21 12:51
I waited for years to finally get a Roomba. Purchased a 960 and loved it at first. It was really learning the layout of the house and doing a great job of replacing our daily vacuuming routine. All of a sudden the Roomba decided to start getting stuck on everything. It particularly can’t handle a low pile dark rug that has a light floral pattern in it. It gets onto the rug and then acts stupid until it dies. It won’t even touch one of the other black area rugs in the dining room. I understand the limitations of the system but I know iRobot could do better for how much people pay. Another issue is their lack of app support. I’ve been stuck with an app that won’t give notifications (which is helpful to know if the robot completed a job or is helplessly stuck on a terrifying rug). They are aware of this bug in the app but still have not released an update. There are tons of people having this issue since the update. Come on guys. Let’s get this stuff fixed.
Would prefer more scheduling
by Aj31890 on 2018/05/23 19:40
It’s a handy app but it’s slow to connect to the robot and also I’d prefer more scheduling options. As I’m not always at home it would be nice to be able to set her off twice a day as my dogs move through the house and are continuously shedding (one is a beagle). It’d be pretty cool if there was a function to set areas and direct her (I’ve dictated gender and named her Ruby. No I do not have a life.) we have a robot lawn mower and it has a secondary and primary area and mows them accordingly. I’d like a function to tell Ruby to clean one room first at 9am and then around 2pm move onto the next section. Maybe mark perimeter with the towers? Realistically the function would be awesome but I move ruby around different floors so either way it would just be a cool function and not life changing.
Latest app update is terrible!!
by dezlhhe on 2019/02/05 21:20
I recently purchased the I 7+ and it was working great early January and then Roomba updated the app and now I’m having all sorts of trouble. The I 7+ will die in the middle of a cleaning cycle, failing to make it back to home base to charge. Isn’t the robot supposed to go home when it’s battery reaches a certain percentage? And speaking of percentages, why was it removed? Were people complaining too much about terrible battery life ? so they decided to remove the icon so people couldn’t see it? Also the smart maps no longer work and after each cleaning cycle it is currently not generating a map of the area cleaned anymore. I’m hoping they update this soon, otherwise I’m going to return this product back before my return window ends. I purchased top-of-the-line model thinking it would be great to take advantage of all the smart features, but with the latest app update this rumba is no better than a $300 version.
Great Functionality w/ 980
by DT62 on 2017/12/05 22:17
Haven’t had any issues with the app. I do have a wishlist of additional features I would like. 1) Ability to edit the vacuum performance and cleaning passes on the weekly schedule. Instead of just blanket settings for number of cleaning passes and vacuum boost, I would like to be able to make certain days of the week “deep clean days” to have multiple passes and vacuum boost, while others are just quick single pass on eco mode. 2) Using saved home maps from previous cleaning: be able to designate certain rooms based on that and ask Roomba to just go clean a certain room. I know I can just pick Roomba up and stick it in there and hit clean, but then I have to lock it in so it doesn’t escape and clean the hallway.
Has a few issues but happy overall
by mama starfish on 2018/11/16 22:19
The app is easy to use and simple but is inconsistent with push notifications. I will often return home with roomba stuck or the bin will fill while I am home but I won’t receive a notification. Aside from that, the app functions very well and has some nice, convenient features. -SIDE NOTE (if app developers even read these things) I do wish that you could more refine roomba’s path. For instance, I live shotgun home in the south (long and narrow) and roomba’s base station is set up on a parallel wall. Because roomba’s path has it make sweeps perpendicular to its base station orientation, it makes 50+ passes working its way down hallways instead of just making 3 or 4 going up or down the hallway. The easy solution would be to put the base station on a perpendicular wall so it would leave its base, turn 180 degrees, and do long paths up and down the house. Unfortunately, I do not have a spot for the base station on a perpendicular wall, so it would be nice to have a setting to change roomba’s sweep pattern orientation. It’s an issue that 99% of people probably wouldn’t even notice, but it would be a nice feature to add. Thanks iRobot!
No notifications
by Turtledaveman on 2018/07/01 18:32
On iOS, I get absolutely no notifications. I’ve only had it for a couple of days. The first time it cleaned, the robot’s battery died mid-cleaning and didn’t re-dock before hand and I didn’t get a notification. Both times it cleaned, the bin was full after it finished, but the app didn’t tell me either time. I’ve never received a notification from the app, where I feel I should have at least gotten three at this point. All my notifications are enabled, both on the app and in iOS settings, but nothing. The vacuum is totally awesome though. The only quirky problem I have is that one of my doors doesn’t stay fully open, so the robot shuts itself in my master bedroom by banging on the door repeatedly until it closes. I don’t fault the product for that though. I need to fix my door.
Rosie the Roomba to the rescue
by Four10ten4 on 2018/01/21 03:33
I have two dogs and a husband that works in construction. Before I was sweeping at least once a day and it still wasn’t enough. Now our little Rosie does a sweep every other day. It helps with my daily and weekly cleaning. The dogs still get a little antsy when she runs, but I’m so very appreciative of it. Best Christmas present I’ve ever received. My home is about 1900 with carpet and floors. I’ve had her for about a month. She does get a little lost in the house but she usually sends me a text message. I have noticed that if I’m not home when she is running she gets lost or stuck more often. So for me I would rather be in the house when she does.
Buggy update
by tourtleverham on 2018/05/07 18:36
App no longer connects to roomba unless phone is connected to the same WiFi (used to conned fine before and I’ve checked all the settings multiple times). All the clean maps have vanished and new clean maps are not available, even after resetting roomba and running 3 small clean cycles. The “care” section of the app no longer shows any status bars or anything. No longer receive notifications from the app (notifications are turned on in settings). The only feature which still seems to work is starting and stopping a cleaning cycle; however, this can only be accomplished when I am home and connected to my WiFi, which is pointless because I can just push the button on the roomba. Not sure what was updated on this version, but now everything I used to use the app for no longer works, essentially rendering it useless.
Iboto
by dcone1948 on 2018/07/16 17:19
I had an older Roomba that did a great job but the way my house is configured the unit had a hard time finding “home”. This new unit does the entire house and during the cleaning process when the battery gets low it docks itself, recharges and continues where it left off. You can literally set, cancel, or change the time you want the unit to start (and if necessary, you can stop the unit remotely with your phone app.). It does a great job. I use it everyday and I am amazed how much cat hair and dirt Roomba collects every time. Since I’ve begun using this product (remember I had one before the 960) my carpets look much better and I feel confident they are much cleaner. I have eight cats that are in and out all day and sleep inside at night. I don’t know how I made it without my “Roomie”as I call it. The only two short comings I’ve found are when the iboto cloud is down you cannot operate it remotely and the floor needs to be free of cat toys. They will easily get stuck between the rollers and stop the machine. I plan to buy the kitchen floor cleaner/mop next.
Works where others simply can’t!
by JohnnieK 254 on 2018/07/07 22:04
Having lived with a competitive robot for the last five years, we’d gotten used to moving furniture all around every time we cleaned, and doing the cleaning in multiple sessions to avoid “robot confusion.” That’s all gone now with our new Roomba! We simply set up a boundary marker, close one door (a closet with too much “stuff”), and let her go! Rhonda Roomba does her cleaning cycle of approx 1800 square feet in around 2hrs, goes back to her base when she’s finished, and reports status on the iRobot app! It all simply WORKS, which is all one can hope for from any household assistant. My wife is constantly amazed at how much dust Rhonda can find each time she completes her cleaning chores! Nicely done!
Roomba 960
by Dragon City Lexington SC on 2018/07/01 19:40
We are a family of five plus a rough collie. We have had a series 560 for a few years and just upgraded to a 960 a few weeks ago. We are sooo happy we did! The technology has improved so much and it does a fantastic job! Even with a long long haired dog and three kids the roomba surpasses my expectations! Being able to control it from my iPhone is a plus. It even shows me where it cleaned on a map and it always gets each room, one by one before it heads to the next room. When it needs to be recharged it does and then immediately heads back to where it left off. Our family loves our roomba!
Beware of latest update
by kelroshel on 2019/11/05 18:47
Have loved this robot and app until the latest update from the past few weeks... now have had to do complete factory reset and remapping of my home. Getting an error that says that my Alfred is registered on multiple accounts. I have spoken with customer service 3 times in the past two weeks. Promised a call back, never received it. Can barely comprehend half of the people I spoke to. Spent 59 minutes on the phone this last time. They cannot find that my robot is or has ever been registered to anyone else. They apologized but aren’t really sure why I am having the issue except there is an issue with the latest update that will unfortunately affect some of the customers in this way. Their fix - delete everything and resend the robot on 3-6 training runs per floor of my 3 story home. Spectacular...
Great product
by Furrypizza on 2018/10/10 17:54
Does a great job cleaning the house. Gives you a summary upon completion and seems to get more efficient as time goes on. It has gotten stuck a few times but only because of the layered carpet we have in the house, not because it gets ‘lost.’ I would like to recommend that you be able to have the option to change the suction level from room to room. It does a great job switching to performance mode on carpets but we have cats in a hardwood floor room. It has a hard time picking up the litter off the floor on the eco setting so I’d love to be able to have it go to performance mode in that room only.
App needs more features
by Alycja on 2019/05/19 19:23
Please add volume control for the voice in roomba, such as a quiet mode. Also please add two functions to the main screen: spot clean (pick area on the map) and “return to home base”. I would also like to see the option to pick after the cleaning option is selected to choose then whether I want “one pass” or “two passes”. I would also like to send the robot to the rooms in a specific order sometimes. Please also let me choose when I can resume the job, often the resume time is too long or too short. Often roomba resumes the job earlier than the app states and it’s very frustrating with a sleeping baby.
Had it for 6 months
by roombazoomba on 2018/04/16 00:38
We’ve had our 960 Roomba for about 6 months now. I absolutely love it. My husband and I have 3 kids and a St. Bernard that had awful allergies and sheds in the summer to the point where he’s bald. The vet had to put him on steroids it’s so bad. I digress though. The app works great. You can set up a schedule so it runs every night. You can see a map of he floor it cleaned. If it had a problem you get a notification of what went wrong. For example, “bin is full” or “left wheel stuck”. I gave it 4 stars and not 5 simply because we have issues with it disconnecting from the WiFi. But in the 6 months we’ve had it it’s only happened like twice. Love the Roomba, love the app.
iRobot Roomba 960
by Tendsood on 2017/12/08 17:35
Amazing! Right out of the box I charged Robi, downloaded the app and that’s how she got her name. I have a two dogs and the first time through I had to empty the tray a few times but if you run her daily or every other day that eliminates the emptying the tray issue. She does a really good job and I love the notifications she gives you when the tray is full and when she gets stuck and when she’s done. I love the map after she’s done that show how much she cleaned and you can see where she missed. The only thing I could say negative about her if anything is the tray is to small but if you use it regular it’s no problem.
App makes cleaning a breeze!
by Mum to Dogs on 2019/06/14 06:13
I love this app! It makes scheduling so easy. It also shows where it cleaned. Setup was easy. I bought this Roomba, after buying two others, because it was suppose to empty itself and I would only have to change bags in the tower every 30 days. All true! The app maps out the rooms and you can tell your Roomba where to clean. Gets around the house easily. I had back surgery and bending wasn't an option. I had a caretaker for a few months and she cleaned the house and was awesome. I knew she would be leaving and I needed something to help. I don’t have to bend much to change bags - could sit on a chair. The app and Roomba are life changers! I have two dogs that shed like crazy. I wake up to a clean house every morning. I run it at night while I the dogs and I sleep. Do my bedroom and bath in the daytime. You do need to take out the rollers every few weeks and clean them...the ends especially. Also under the steering rubber wheel. Other than that it is easy and awesome!
V3.5 mapping now working.
by MacBandit on 2019/04/25 04:48
Update. A day after I wrote this review now new runs are now making maps. The old ones that didn’t have a map still don’t. Weird but it’s working. Update to 4 stars. I’ll make it 5 stars when I can chose to clean every other day or every day etc. rather than specific days of the week. I’ve never had an issue with the app until this update. Now my Roomba will not create maps since the update. All previous times still have their maps. I’ve tried rebooting the Roomba and reinstalling the app. The problem is with the update and all the recent reviews confirm that. Please update your app and fix this issue.
Best. Gift. Ever.
by Suzy1121 on 2018/07/16 17:07
My husband bought this for me as a Mother’s Day gift. He thought it would be nice to get me something to help lighten the load of the house chore burdens for me so that I may spend more time with my family. He was right on. This robot vacuum has been so great! We will soon be getting another one for the second level of our house so that we don’t have to move this one up and down anymore. The app is the selling point. There were several times where I’ve been away from home and realized I needed it to run and was able to start it from wherever I was. We have two cats, one dog, and four children.
Rosie
by Long Hair Larry on 2018/06/07 20:30
I checked out virtually all brands and sizes of various “robot” vacuums and read all the reviews I could find and made the move, paid a little more, and finally decided on a Roomba 980......excellent choice!! Easy to set up the app, does a superb job of cleaning, covers the whole house, carpet or tile or wood floors, climbs over throw rugs and really rarely gets hung up, anywhere!! I love it! Surprised how much dirt it actually picked up. The “dust trap” is small and filled up a few times during the first few runs, but, now, the house is so clean, it rarely fills up during a single run. I got in the habit of running “Rosie” twice a week (sometimes 3. Love it!!
App works great... but...
by Foygroup on 2018/01/09 15:19
The App works great, but I’d like to suggest a couple improvements. Specifically, when the roomba is charging or paused because of a jam, you have only two options, continue to clean, or cancel. If you’d like to make changes to the schedule, or show off the features to a friend, you must cancel the cleaning job first to be able to get to the rest of the app. It would be great to have full access to the app at all times. Also, for whatever reason, there is not always a map. Being able to see where it’s cleaned has been awesome as well. Beyond that, the app is great, seeing what’s happening and where the roomba has cleaned is great.
Works well except
by jakejenks3 on 2018/12/30 02:29
Everything has been a breeze to set up and it works very well, but on my app it never loads the “schedule tab”. I click on it and it is just blank with no options to toggle on and off days. I have tried departing and reinstalling with no luck. Can anyone help......update, the roomba began to start at strange times without any command, like at 1 and 7 in the morning while everyone is sleeping. Ended up doing a factory reset on the roomba through the app and when I repaired it the schedule tab started working and havnt had any more issues. Hope this helps someone
Not only is my Roomba amazing so is this App
by MissKellieKel on 2018/07/18 17:30
Holy smokes!! I have only had my Roomba for a week but I seriously love it!! I have a German Shepherd and a golden retriever and their hair is EVERYWHERE!! My little Roomba gets EVERYTHING!!! I just wish her little dustbin was bigger!! But that’s the good thing about this App!! Whenever her dustbin is full of her wheel is stuck I get the notification and I can even locate where she is in the house with it! I can get instructions on how to fix an issue straight on the app or even order parts without having to google around and try to find it!! That just makes me life so much easier!
Love my Roomba
by Dyrsycx on 2018/01/02 02:41
I have two children who are wonderful, but also drop things everywhere. If you have a relatively level floor plan and typically vacuum once a week but should do it every couple of days to avoid stepping on stuff, get a Roomba. I set it to run every day after I leave for work and I come home to clean floors. The app is great. Getting reports on where it cleaned gives you immediate feedback on where it’s getting to in your house (it can get into a lot of places). We splurged for the top of the line model and it easily handles cat hair and all manner of messes left by my five and two year olds.
Hey, it’s not annoying!
by Bob.at.SBS on 2018/08/25 18:14
I had a 700 series Roomba that I just loved, but, let’s face it, It has all of the annoying charm of a two-year-old without the actual charm. It was noisy, non-white things like table legs and chairs and peoples feet took a pretty good beating from the thing, and it’s behavior of “investigating” unexpected obstacles by repeatedly pushing against them could be infuriating. My new 960 seems to have solved all of those problems. Compared to the 700, it is almost silent. It’s much smarter about approaching and investigating obstacles. And, as a techno-geek, I think the coverage map and Wi-Fi map are totally cool.
Wonder why we have cleaning people!?!?
by Willie1127 on 2018/05/07 22:27
Roomba 980 is amazing. I love my this new toy/gadget. My husband and I live in the house about 3000 sq ft. We had cleaning ladies who clean the house on Saturday. Roomba arrived at Saturday evening. So I charged it up over night. On Sunday I started letting Roomba run around. Oh my my, I was so surprised to see how much dog hair and dust Roomba collects! It almost suggested me why we still have cleaning ladies;(. Roomba took almost 4 hours to clean our entire downstairs about 1400 sq ft. It also let me know the bin was full twice. My husband and I both suffer from allergy. Hope this Roomba helps us feel better!
Weird date
by WorriedaboutHack on 2017/11/07 16:05
I have the roomba 690. The app works ok just basic. Can’t get a map of what was cleaned. About once a month the schedule stops working but still connected. I go to the history and has a date of Dec. 31, 1969. Did it get hacked? When I set up the app and have to connect to the roomba it says insecure network. With the roomba having a camera on it and not being able to view that myself my questions would be who can view it with an insecure network. After I get the 1969 date it will no longer start itself. I have to clean out the roomba and start all over just to get that date in another month. Definitely needs better security especially if we need an account and use our own WiFi credentials.
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The irobot home App gives you more control than ever before for cleaner floors, every day, all at the push of a button. New! Roomba® i Series robots even allow you to clean or schedule by room with Imprint™ Smart Mapping. The irobot home is compatible with all Wi-Fi® connected Roomba® robot vacuums and Bluetooth connected Braava jet™ 240. IMPRINT™ SMART MAPPING* • New Roomba® i Series robot knows your kitchen from your living room, and creates a Smart Map for you to view in the app • Smart Mapping enables you to clean or schedule to clean specific rooms or your whole home • Knows upstairs from downstairs--The robot can store multiple floorplans and always knows which map to use * Available with Roomba® i, s, and m Series robots CLEAN MAP™ REPORTS* • Zoom and pan Clean Map™ reports in the History button to view cleaning coverage • View statistics about coverage, cleaning time, and charging time *Available with Roomba® 900, i, s, and m Series robots CLEAN FROM ANYWHERE • Start or pause cleaning cycles • Conveniently schedule for any day of the week • Customize your cleaning preferences* • Monitor activity of your robot • Turn on Push Notifications to receive real-time notifications *Available with Roomba® 900, i, s, and m Series, and Braava® jet™ 240 robots CUSTOMIZED CLEANING PREFERENCES • With Roomba® 980, select from three cleaning power settings: Automatic, Performance Mode, or Eco-Mode • With Roomba® 900 and i Series robots, select from three types of cleaning passes: Automatic, One Cleaning Pass, or Two Cleaning Passes • With Braava® mops, start a SPOT Clean for a focused cleaning on a dirty area or reduce the amount of water used in wet and damp modes VOICE CONTROL • Just speak up! Connected Roomba® robots are compatible with select voice assistants! *Voice Assistant functionality available in select languages and markets EASY TROUBLESHOOTING • Access detailed help content and contact Customer Care AUTOMATIC SOFTWARE UPDATES • Keep your robot up-to-date with new features Requirements • Wi-Fi® connected Roomba® 900, 600, 800 and e Series vacuuming robot models only support Wi-Fi® networks with 2.4GHz band • Roomba® i Series robots support both Wi-Fi® networks with 2.4GHz and 5GHz band • Braava jet™ 240 mopping robot uses Bluetooth Low Energy (also known as BLE or Bluetooth Smart) built in to most common mobile devices Need help? Visit http://homesupport.irobot.com for answers to common questions or to contact our Customer Care team.
Fix these glitches please
by Annoyed Vacuum Lady on 2020/04/06 05:21
Cleaning screen is frozen tried all trouble shooting measures and the vacuum is not responding. This is the second time this happens and I just got this for Christmas now I have to go through the process of factory resetting and retraining AGAIN. So disappointed for such a crazy expensive product it should not have these issues happen so frequently. I will change my review if things change.
****Please fix****Smart map menu causing app to crash
by Imdetch on 2020/04/04 15:10
Latest update enabling keep out zones is GREAT...but now the app crashes as soon as you touch the smart map menu in top right corner.
App crashing!
by ds SF on 2020/04/04 13:53
Does anyone know the app is crashing and won’t open??
Removed dirt detect events and maintenance reminders
by Rolfwiggum on 2020/04/02 05:11
Can no longer see dirt detect events and maintenance status in the app. Is that a performance improvement your release notes call out? Feels like a feature reduction. Please fix
What happened to Dirt Detect count?
by Night426 on 2020/04/01 21:52
The app used to report the number of Dirt Detect events per job. This was a great way to judge the increasing cleanliness of your home. But iRobot has removed this tool from the app. Why? Put it back please.
Dirt Events
by Philthyluker on 2020/04/01 06:24
I really only ever opened the app to see the dirt events... now I probably won’t ever use it. I don’t need the app to run the Roomba. Please bring back the dirt events statistic.
No more dirt events
by Bob from SF on 2020/04/01 00:34
Please bring back dirt events
Love It
by SpaceFan08 on 2020/03/31 18:30
I love the Bot
Forced updates 👎👎👎
by Gejibejkjdvvehbdjhheb on 2020/03/31 15:36
Unable to use the app if there’s an update available, which has been often. It’s very annoying and uses my data unnecessarily if I’m away from WiFi. I honestly don’t care about the little bug fixes and improvements. The big green CLEAN button is there and it tells me the battery percentage of the roomba and that’s all I need or care about. Most companies have figured this out and will gently remind you weeks and months in advance that your app is going out of date and will not force anything upon you until that time. Really, it’s just customer service and they have failed. 👎👎👎
Please add HomeKit support for Roomba 900 Series, and landscape mode for iPad
by Sicilianvirgo on 2020/03/30 20:15
I really would like to add this to HomeKit. It needs Siri support. At a minimum please add Siri Shortcuts support. You’re brand of robot vacuum has been around the longest and you still don’t have this feature. :( Also, please add landscape mode for iPad.
Great app
by Jda444444 on 2020/03/30 01:18
I love my roomba, but please add alerts for when parts need to be replaced. Why did you take away the time to change filter and other parts indicators. Please put those back, or do something so we know when we last updated parts. You that part of the app much worse
No dirt detector feature anymore
by hopeking16 on 2020/03/29 21:34
I loved the app until they deleted the dirt detector feature. Now the iRobot’s that are less than the 900 have no way of knowing how much has been cleaned. Definitely should add that feature back in the next update..
Needs some improvements
by Kdzinho on 2020/03/27 12:29
Got my i7 and after mapping the entire house which took two days, it started making a noise and had to replace it. The map cannot be transferred, really disappointing. The new roomba maps the entrance of my house, the hallway on the right and the guest bedroom as a single room. Tried to run training for two days in a row and cleaning and got the same issue. Had to delete the map and now I’ll have to map the house all over again. That is frustrating and simple to fix if I could have copied the first map in the first place.
Bring back dirt events
by ZilchieG on 2020/03/23 10:11
I need to know what filth I had been living in before I Roomba’d.
update removes dirt spot info
by Mike.Cloud on 2020/03/22 21:53
latest update removed data about cleaning cycles. it’s like it was never there and now clicking on a cleaning cycle in your history no longer shows info beyond what is shown on the history overview. return this feature or explain why you removed it from my device!
Bring back dirt events
by DO NOT BUY!!!!!!!!!!!!!!!!!!!!! on 2020/03/22 13:40
I miss the dirt event statistic. It gave me info on how dirty the place actually was when roomba cleaned it.
Used to love it
by Fish868 on 2020/03/22 13:11
The roomba works reasonably well, but I hate the update. They took away the direct dirt events! I always found that morbidly fascinating. Very disappointing it’s gone.
Good app, great robots!
by orainova on 2020/03/21 18:23
Edit: Clean maps have been missing since March 14 :( —- I really like Clean maps on the Roomba 980. Overall ok. Robots themselves (Roomba 980 and Braava Jet 240) are great!
Why?!
by cleanfreak12345 on 2020/03/21 14:22
The new update took away the “dirt events” feature of the app. That was a feature that I loved. If the Roomba has the technology to be able to tell me this, wby not use it? Extremely disappointed, Roomba.
Love it
by kekejtmrjjdr on 2020/03/20 17:48
I love the app and the robots but I have something you should add, live feed, please get back to me it should be really cool!
Dirt detector count missing?
by Danniegurl on 2020/03/20 02:26
I really enjoy the dirt detector count in the app for the jobs. I just completed a job and it took longer I was curious how many events happened...imagine my surprise when this wasn’t showing up on the app any longer since the update. Why was this removed? I’d like it back I’ve only had my Roomba for like a couple weeks and I was trying to see how many incidents it showed. Little bummed.
Cliff Hanger
by bodidly31 on 2020/03/19 03:57
I mostly like my roomba but it thinks black lines on my rug are cliffs. Seems like I could disable that function since I only have one level.
No HomeKit Integration
by SINCALTREV on 2020/03/14 17:35
Please work with HomeKit!
Not thrilled with iRobot e6, like Neato better
by Jayarek on 2020/03/12 18:42
I have had a Neato VX12 for about 10 years. Costco had the iRobot e6 on sale. So I decided to give it a try. I ran about 10 times. iRobot does a better job along the walls because my Neato old version did not have the side sweep bristle back then. However, I do not like the iRobot diagonal path routes. They seem less efficient. Neato lightly bumps furniture much gentler then iRobot. iRobot did not return to base four out of ten times. I found him stopped in different locations for no reason at all when it should have returned to the base. Neato returns to base pretty much always to recharge to continue or when finished unless something has trapped it. Rarely. iRobot needs battery operated post to stay out of areas. Neato can be prevented in areas by using a movable magnetic strip on the floor. I like it as an option. I have even put it under a medium pile carpet and it detects the magnet barrier. The iRobot isn’t bad but I like Neato better. I returned the iRobot. Maybe the 900 series are better. Not spending that much money though.
Terrible app with no worthwhile features
by QBaker on 2020/03/11 01:23
The scheduling system is terrible for such an expensive vacuum. We need much more control! If I manually ran it at 5:30, why do it's normal cleaning at 9? Why can't I "cancel this cleaning only" instead of having to remember to turn Tuesday Cleaning back on? Why can't I set my e5 series vacuum to only clean for 30 minutes then go home? Why does the history always say the job was cancelled, even when it encountered no errors? We should get a lot more out of an app companion with these vacuums.
Where is the smart map button?
by afrench9 on 2020/03/07 01:29
So I just got I roomba that Smart maps but the App has A bug and I can’t find the button to go to Smart maps anywhere every thing says it should be on the clean screen but it is not there other then that it is a completely fine app and product.
Can't connect Braava 240
by Mapawe on 2020/02/26 23:53
Tried multiple times to connect Braava 240 mop. The app says it needs to update the device software and the then freezes. Sometimes the app closes itself randomly. Poor app.
App Not Working
by coreysmith02 on 2020/02/26 21:58
It appears the the app has crashed and is not communicating with the rumba itself. It says the dust bin is full when it’s not...sometimes it says the cloud can not communicate...my mother in-law has one as well and hers is doing the same thing! Fix The App!!!
Latest Update Drops Wifi Constantly
by Britt_Holland on 2020/02/25 20:22
I used to be happy... Have (2) S9 and an M6... Latest update has made it so my S9s cannot stay connected to the cloud and finish a job. I thought I was just having a problem with one roomba so I deleted the map (HUGE MISTAKE) and started over... Nope. Must be the app update so now I cannot map my upstairs... It keeps losing the cloud connection and then all the mapping that was done... VERY SAD ABOUT THIS! PLEASE FIX!
Latest version removed useful feature
by Melinc55555 on 2020/02/25 17:29
No longer offers maintenance status of bin, core robot, etc. :( Now I don’t know what service my robot needs when. Please bring back the status indicator bars!
Work in progress
by Dicky Seamus on 2020/02/25 00:18
It won’t let me change the voice to a male, sexist af!! I hope they make it HomeKit compatible but it really doesn’t need to, the app is pretty legit as it is.
Security Nightmare
by Basic Standards on 2020/02/24 21:55
Terrible. Collects house layout, potentially scheduling data, may be monitoring everything on the connected WiFi connection, and is constantly sending pings back to the company servers. All of that info ‘may be sold to third parties’. And who knows how secure any of that info is kept. For a device of this price to ‘require’ WiFi and the app for scheduling, when the older devices had the same features built in, is ridiculous. This isn’t a free or reduced priced product making up the difference in price by selling data. Do not recommend.
Doesn’t push notify about full bin
by Mach-heat on 2020/02/24 05:09
When the s9 is in a room away from its home base, and its bin fills up, it sits there idle draining its battery without notifying the app. The 900 series did this; no idea why the s9 won’t.
Crashes
by Ricardo123355677 on 2020/02/22 17:20
App crashes constantly, specially when trying to customize a map. Some maps fail to be customizable at all, not allowing the custom cleaning I wanted in my house.
Needs AppleWatch App
by SamSceniccracker3 on 2020/02/22 07:21
I love both my Roomba and my iRobot app, but since I wear my AppleWatch and leave my phone in the charger, I wish there was a way to open the app on my AppleWatch to start the vacuum. If iRobot made an AppleWatch app, that would be great.😃
Won’t stay connected to WiFi
by *NonYa* on 2020/02/22 02:52
Won’t stay connected to WiFi
Great
by cr115 on 2020/02/21 14:30
So far I love my roomba and the ease of the app. It’s been great! I was hoping for the ability to tell it what order to clean the rooms but that wasn’t an option. In a recent app update it says we are given that feature. 🙌 However, it doesn’t work. 💔Every time I’ve tried to set the order by clicking the rooms in order, I’ll hit clean and it goes to a completely random room! 😢😩😭 That would be such a convenient feature to have working properly! Sometimes I need to be working in a room that I don’t want it running in yet. Currently I’m having to pick rooms, send it back to base, and start it back to the other rooms. If you could fix that feature that would be great! 💖
Can’t connect to wifi
by Cydiuh on 2020/02/21 03:54
My romba won’t connect to my phone anymore. Tried everything, and nothing works. Now it just turns on by it self.
great product, but room for improvement
by Toddep23 on 2020/02/18 19:46
I have the i7 and I love it. I have had mine for about a month, but I would like to see a few improvements and features added. It often has issues finding its way back to its home base, for whatever reason it seems to always want to get lost in the living room on its way home, and it doesn’t seem to be learning not to go that way. I would like the robot to be able to find its way back to its base after a spot clean. For whatever reason it seems confused, and doesn’t know where to go. Not sure why it struggles during this task. I would also like the ability to see where it’s at on the map as it’s vacuuming. Not a necessary feature, but it would be really nice. Another cool feature would be the ability to control it manually. Again, not necessary, but would be nice to have.
App not working
by 69p1800s on 2020/02/17 23:21
My app won’t work with either of my two paired roombas at the moment.
Broken
by KyleJones1988 on 2020/02/16 04:57
App says my Roomba’s battery is dead when its not. Cant get the app to work anymore.
nothing new for the 690
by peterz549 on 2020/02/13 18:30
It cleans well. what the wifi can do with better software is Beep when it is stuck and beep when there is an error. I can’t here anything at the other end of the house. notifications don’t make sounds at all there is no option. Some times Alexa will tell me that “bob” is not moving. there are very simple commands that the 690 can do . bob is a child and needs the right software to guide an protect him . I stuck a key finder to find it when it gets stuck!
How does pressing the button help to find it?
by JoyceTL07 on 2020/02/12 23:11
You already lost the device so this app doesn’t help at all.
Actualizacion
by Kimmarleey on 2020/02/11 14:20
Todas las roomba deberian tener lo de Maps por ejemplo la 675 no lo tiene y seria bueno tener la misma visualizacion que la 900
Stupid
by jack magnet on 2020/02/08 16:53
677 don’t waste your money it is so stupid it gets stuck in a corner Don’t even try to leave it alone it will get stuck somewhere
No rotation
by Av8riam on 2020/02/07 23:16
Please provide for the ability to rotate the app on Apple iPad Pro 11
Prioritize room doesn’t work
by Hrhubo on 2020/02/07 15:32
Option was available in the app the first time it was started but I have not been able to get it again. Please address this issue.
Latest version broken?
by rogia on 2020/02/06 14:41
Since updating a couple of days ago, can’t connect to the roomba. The app starts off by stating that the battery is too low to start and then changes to “can’t connect”. Roomba is fully charged and no network problems.
No more room preference order
by Topper1995 on 2020/02/05 12:02
Schedule has been fidgety lately. Some days Roomba doesn’t clean. Other days it cleans in rooms that are not marked to be cleaned. Now with latest update I have lost room preference capability with numbers showing up next to the room. These snafus on a $1000 product are a bit disappointing. Scheduling errors with the vacuum are really starting to be a problem. Only started last month with updates pushed out. When it works, it’s great, but I always seem to be shocked when it finishes a job it is scheduled to do lately. Will see how latest update works.
Schedule deleted every time Smart Map is updated
by Ddsrrd on 2020/02/04 15:28
All scheduled missions are deleted every time the Smart Map is updated even though no room names have changed. New prioritized room order cleaning feature does not work. App does not provide a method to report problems.
Lies. Does NOT prioritize.
by mistyinca on 2020/02/02 19:48
Every day there’s a notification in the app telling me now the i7 room cleaning can be prioritized. Most f the time there are no numbers. When there are numbers, he does not vacuum in that order. Stupid.
Suggestion.
by Lastresort576 on 2020/02/01 23:40
The AP and braava jet mop with great. However my toddlers(20m & 3.5yr boys) are obsessed with playing with it. If the app could have a ‘disable device’ button/switch that would be wonderful. It’s a pricey unit and I’m afraid they’re gonna break it.
Okay but needs something...
by Nutmeg.22 on 2020/02/01 18:21
The apps works well for the roomba I have, and helps a lot with keeping up with it. But I can’t delete a roomba without deleting the entire account, and wiping my existing one. So before you set up a new roomba, try wiping your account from existence before adding the new one to a new account
This is the dumbest app
by Kristy Kristy on 2020/01/30 13:21
So this app tells me nothing that I can’t find in the owner’s manual. I guess if you don’t have your manual and need to read it you can download this app. But I actually have a real question/issue and there’s no help. There is an “email” option but it just puts me in an endless loop of FAQs and apparently my issue isn’t an FAQ and there is no actual way to send an email lol. There is a live chat choice but that doesn’t work either. What a waste. Similar to my roomba, this app is missing a few steps.
Schedule can’t be edited
by 10998AA on 2020/01/28 21:23
Purchased i7+ but schedule stopped responding after using for 2 weeks. No longer communicated with rooms (time out error). Loses a lot of functionality without ability to control the schedule. Tech says problem is known since November but no fix....
Pretty good however
by perspiringcomedian on 2020/01/25 20:24
However I’d give it more stars if I could tell it to do only certain areas of my floor at a time. (i.e. hardwood vs carpet) Would love to see this feature in an update.
Landscape Still Broken
by abenamou on 2020/01/25 18:08
You broke landscape mode 4 months ago(iPad). Will this ever get fixed? We use wall mounted iPads in our smart home and this app is fixed to portrait - for no good reason. It used to work what happened?
Not working
by ShawnP124 on 2020/01/25 01:30
The room a is working fine. The reason we got this one is for the convenience of using the app and now the app doesn’t work! Need to fix it!
Wakes me up at 3am
by Gadgetfreakaxiid on 2020/01/24 07:25
Sometimes my 1,000 dollar Roomba doesn’t dock correctly, so she doesn’t charge...her battery gets lie low and at about 3am she starts yelling “Please charge roomba!” and I want to kill the product designer that didn’t include a mute option.
Bugs
by blank2468 on 2020/01/20 02:39
I am connected to the internet and the app keeps crashing or not loading. My roomba says she’s connected and yet I open the app and it’s stuck loading looking for the roomba it just connected too. I’m so disappointed.
WiFi detection is broken
by DW327 on 2020/01/19 04:32
App is completely unusable because it doesn’t detect that my phone is connected to WiFi and that’s apparently required to setup a roomba. Ridiculous, stupid, and disappointing.
Excellent application!
by JavierDavidson on 2020/01/18 19:05
Works perfectly with my iRobot’s . I love the mapping of my house feature and the process in creating a map is easy to use. It basically does all the work.
Smart maps glitch?
by WooJaHoo on 2020/01/18 15:16
Unable to move my room dividers. App keeps crashing Otherwise I love the app and my i7 roomba I so graciously got for Christmas!
App works great - I have a requested addition
by Goldenneko on 2020/01/17 20:12
Hello, I am happy with the iRobot and the app associated with it. I have it set up, and all runs the way it should. A requested addition to the app: an indicator of how full the vacuum bin is. Yes, it tells me it is full. But is there a way to tell me it’s 3/4 full, so I know without pulling the bin, that there is “X” amount of time until I have to empty it (based on experience). Sometimes, the bin fills slower than other times. So I cannot just assume how many days till I need to empty. It all depends on how active the dogs are, and time of year. Just a thought. Thank you for a great product & app.
First week was great!
by Merry Mom X's 2 on 2020/01/17 18:13
I have a less expensive Roomba model; but it does have WiFi available. The first week I used the app to schedule cleanings it worked great! The second week I had to change the time on a couple of the scheduled days because...well, life...and since doing that I’ve noticed that it doesn’t run consistently anymore. I’ll check the time for the scheduled cleaning and it will be passed the time and no cleaning so I’ll just have to start it up manually. It’s done this several different days this week. I’m not sure what’s going on. But I thought the feedback might help with the app improvement moving forward.
Problem with scheduled jobs
by Dizsatidfied on 2020/01/14 19:44
Overall it is wonderful to have a robot clean for you, and fun to watch. However, it will not do jobs that I schedule ahead of time, I have to program each job individually. Maybe not a huge deal, but I did pay a lot of money for this and would expect it to provide all the features advertised. I have spent several hours working with customer support without success. I’m starting to think I got a lemon.
App crashes
by Supreme Overlord Samuel on 2020/01/13 08:26
App keeps crashing on my iPad Mini 5 when I look at smart maps on the Braava Jet m6
Nightmare! Beware!
by NateTL on 2020/01/11 23:16
I bought the s9+ with the mop for Christmas. I spent a 1500 dollars for the combo. Setup was easy but trading the s9 to map the house was a challenge. Nevertheless the robo mapped the house, and it worked great, the app not so much, crashes on the phone and isn’t 100% responsive. However I was impressed to say the least with the robot mop and vacuum until it broke today. The s9 started slamming into the wall over and over again. Having only used it for 3 weeks I figured support would be very helpful. What a nightmare, first I tried online where the guy told me if I need replacement parts I’d get 15% off. Really? I just bought it, it better not need parts and I have to pay? After getting nowhere I called in. I spent 40 mins on the phone with India support who spent a lot of time getting a video to. After viewing the video they decided there computers could only here see so much so they wanted me to install a app. I finally had enough back and forth and told the lady I just wanted my money back. After that they agreed to send me a new one! Yay! Or so I thought, she said after we get off the phone I get a email with the shipping label. Never happened. What a shame, if iRobot is going to expect people to buy something so expensive, they should have better support. Tomorrow I’m calling back and just getting a refund, this not worth my time to play games with support.
App opens to white screen
by homerwight on 2020/01/11 18:25
When I open the app at the top it says My Account and everything below it is blank and white. I’ve tried the app on my iPhone 6 with iOS 12 and my iPad Air with iOS 12. On the iPad before it went blank it let me choose my country and accept the terms. Pretty useless.
Issue with the app
by Steve27 on 2020/01/10 14:07
Roomba 675 works fine and is reaching the home base on its own. It is connected to wifi, but the app alternatively says the battery is too low to start or that the roomba cannot communicate with the network
Your app jsnt working
by jack harter on 2020/01/09 21:15
Invalid apikey parameter after signing in.
Don't waste your money
by TimJohns0904 on 2020/01/08 20:45
If you have HVAC vents on the floor instead of the ceiling, or have rugs/area rugs down, don't waste your money. The Roomba sees these things as "cliffs" and stops every. single. day after only about five minutes of cleaning. Yes, they sell things that will keep it away, but that's an extra cost to an already very expensive product. That said, if your vents are on the ceiling and you have the same surface, it's awesome. Just know the limitations before you spend a LOT of money.
multiple accounts cant control 1 robot. stupid
by weldong on 2020/01/05 22:51
it isnt a valid security reason. i assume it is because they dont want people sharing robots and hope they buy more. i didnt have multiple accounts on a single robot for this reason. definitely making me consider a competitors product.
Good but there is a BUG
by Hwlfh34762746 on 2020/01/04 13:37
I have owned several roombas over the years. I recently purchased a 675 during Black Friday. This was the first roomba I owned that could connect to WiFi and be controlled by this app. Recently, I noticed that the battery indicator about the “Clean” button within the app showed the battery level a little less than 50%. Initially, I thought that maybe this roomba may just need a long time to charge, and the bar wouldn’t move until the roomba was on its charger for a while. After a night of charging (and it said it was charging), the battery level indicator within the app was at the same level. I thought maybe the roombas battery was defective, but I ran it for a full job (around and hour and 45 minutes) with no issues. So after that, I believe that there is a bug in the app which doesn’t show the true battery level of the robot. I really enjoy the roomba app and the bot itself, but hope this can be fixed. I typically decide how frequently to use the roomba based on battery life, and my new 675 doesn’t have a flashing battery light when sitting on the charger like some of the older models I have owned. iRobot, please fix this issue. Other than this, the product is great.
Great Product! Great App! Mostly does what it says!
by Fantoml on 2020/01/03 18:38
Bought a cleaning duo for our house, i7+ and Brava jet M6. Great machines, good quality, do a great job of daily work. Love to use the scheduling feature. Not all the rooms have daily traffic, so not all rooms need to be cleaned everyday! My only negative comments are something that can be done in a software update. (which they do) Imprint link is oversold. It does work, but not in a scheduling situation. If you just press clean IN THE APP on either device you have the option of the vac telling the mop “I’m done here! It’s your turn!” This is great, but I’d like to see this work on the scheduled runs as well. Not a deal breaker, but would be a nice feature. I also would like to see HomeKit integration. Not sure how often we would use this since most of our cleaning is done via schedule. My only reason is if Alexa and google can do it, why can’t Siri? Still a great product! Highly recommend!
Thanks!!
by Freddy tom on 2020/01/03 04:20
Thanks irobot, i no longer have to sweep my labradors hair 😀
Decent app - but needs location?
by KaelenElliottYo on 2019/12/30 20:44
App is decent I just don’t understand why it would request to know my location at all times to help “stay connected to WiFi”? How would knowing my phones location when not using the app help connect to my home WiFi network? I mean if you’re going to sell my location data, come up with a better lie please.
App keeps saying “your phone is not connected to WiFi”
by Habitual Wallet Misplacer on 2019/12/30 05:50
Multiple attempts to register my new braava jet m6 to my network and I’m still unable to connect my mop to the network. Tried multiple routers and many many many resets. The app just keeps Saying “your phone is not connected to a WiFi network, which it totally is. Tried various brands of old 2.4ghz bg routers, bgn routers, airport time capsule running on 2.4ghz mode, mixed mode routers, none of them work. 1 star until this is fixed.
Forced updates
by S4WRXTTCS on 2019/12/29 19:31
This app constantly forces you to update. The app won’t even open unless you’re at the latest version. Odds are when you need to actually use the app you can’t. You instead have to update and then use it.
Rev sue
by patti's mama on 2019/12/29 03:49
This little new buddy of mine (Patti) is a honey. She got stuck one day on (bless her little heart) a DOMINO. I’d stopped up too if I swallowed a domino. No worries we operated and she went right back to work. Amazing
The only thing lacking is Siri support
by RoombaLover on 2019/12/28 20:18
When Siri can turn control Daisy, my robot roomba named after a maid in downton abbey, she will be the perfect cleaner. How about it? Every time I see that there are updates to apps in the App Store I hope that I will open the app picker to find an update to the Roomba I robot app which will allow me to use Siri Control. When is this going to happen? Come on iRobot come on get with the program! Update 8/23/19... what’s happened to the app? I can only get the display in portrait – The landscape orientation, necessary to be useful on the iPad can not be fixed with the rotation orientation. Please fix! Update, 6/17/19...when are we going to get Siri compatibility? Update 12/28/19...cleaning up after Christmas would have been a lot easier if Roomba would please give us Siri control for all the iPhones and iPads out there. And landscape orientation for iPads. Just saying.
Best App and Great Updates
by richkim220 on 2019/12/28 05:12
Great app for Roomba! Significantly better than the knock off competitors. Really easy to use and helpful updates as well.
Roomba 678 Why?
by hightechum on 2019/12/28 00:44
Why did they make this? It’s not a vacuum it’s a stupid toy.
Smart mapping is clunky
by Melvin P. Thorpe on 2019/12/27 18:48
The editor for smart mapping is clunky and only wants to show a very zoomed-in view that makes it hard to work with. It’s not very usable. It also appears that once customized with rooms, the maps no longer continue to update via learning. The training can come up with some weird results and tries to fuse rooms that are not attached. Selecting zones for cleaning appears to work, but it’s unclear how the discovery irregularities impact that. There also needs to be a way to control the order of the room list so they can be grouped together sensibly. The app appears to just make up its own order.
One request
by Na gma on 2019/12/27 18:20
Could you please develop a robot, maybe call it “Johnny on the Spot” to clean the bathroom: toilet tub shower and vanity as well as floor? Thanks
Stop forcing me to upgrade just to turn on the vacuum
by br10ta10 on 2019/12/27 15:54
Forced app upgrades deserve a one star rating. How is it possible that an app that reliably turns on a vacuum cleaner MUST be upgraded?! For goodness sake, make it optional!
Update the app for God’s sake!
by lrittz on 2019/12/26 22:25
Took vacuum out of the box. It connected right to the app. One vacuum job and it has not connected since. (None of my WiFi settings have been changed.) I keep reading reviews about the last update being troublesome, so I hope they fix it soon or I’ll be returning the vacuum. Very irritating!
iRobot
by Pam's Itunes on 2019/12/24 18:51
New version will not install on my iPhone.
App for “bug fixes” effectively ruined my roomba
by Qu/rk! on 2019/12/22 16:46
If you have a working i7 Roomba, DO NOT UPDATE YOUR APP. I just spent an hour and 20 minutes on the phone with tech support trying to restore my app controlled robot that I’ve loved for just over 1 year. Now she’s cleaning the first floor like my son’s $175 DEETBOT even though the app says her battery is too low to start. The robot still works, but the app is now useless. 😡
Terrible update
by olapolskagirl on 2019/12/21 16:20
Since the update, it says the battery is too low to use and it won’t connect to wifi. I know it’s on the charger properly and charged and my WiFi hasn’t changed. Completely unacceptable, this needs to be addressed or I will return the vacuum.
Slow download
by jahehha on 2019/12/21 00:43
App is taking 10+ minutes to download. Internet is working fine.
The Number of Permissions Needed and the Privacy Policy Are Daunting
by Alf29710 on 2019/12/20 22:30
In addition to needing WiFi access, the app needs access to Bluetooth and Location Services. Why? It's a bit invasive when coupled with the privacy policy. Take a read if you have the time.
Updated and now app won’t launch????
by anneo.t on 2019/12/20 18:36
Just did the update and now the app won’t launch, what’s up with that?
Alexa integration lacking
by Yaroslav Dvinov on 2019/12/19 23:19
I have an Alexa routine for "Alexa goodbye" that I have turn on my Roomba when I leave my place. I have another routine for "Alexa I'm home" to which I want to add a step to send my Rumbaa home. This is not possible currently.
No sharing account
by Baalzaboul on 2019/12/19 04:06
Recent update made my account not usable, so basically the app does not work for me, for a brick it deserves 0 stars.
Great, except...
by khaley4 on 2019/12/18 18:23
Only one complaint: When the roomba (980) is pausing to recharge during a job, the app hides access to most other functions, such as history, maps, scheduling, help, etc. Otherwise, 5 stars. Hope iRobot fixes this issue.
The app does not recognize my WIFI...
by Kenneth X on 2019/12/18 05:57
The app does not recognize my WIFI... it keeps asking me to connect WiFi. But my phone DOES connected to WiFi but the app just does not recognize it...
Needs HomeKit And Siri support.
by YouKnow760 on 2019/12/17 13:39
I buy the best and need the best company’s to work together. Please add Apple HomeKit and Siri Support.
Jump through hoops to setup
by DeathToSpamApps on 2019/12/16 23:04
I have a router which automatically switches connected devices between 2.4GHz and 5GHz depending on signal strength. My phone is almost always on 5GHz and because of this the app assumes that my wifi doesn’t have a 2.4GHz band which is a requirement for the vacuum to connect. Because of this incorrect assumption I had to jump through additional hoops to set up my Roomba taking me well over an hour of trial, error, and frustration.
The i7+ is a BEAST
by NewsInfoReader on 2018/12/29 22:17
So, my first iRobot Roomba I got some time around 2011. It was basic but awesome. No apps. Old school filter. But it worked. I actually liked it a lot! But then moved to a small rental and hired an actual house cleaning service to clean every few weeks. $150/mo. Then I moved into my first owned home (yay!) and it’s mostly hardwood and tile, with carpeted bedrooms. Not a very big house, one floor. Decided instead of spending $1000 on house cleaning over the next 18-24 weeks, I’d use the money to buy the latest and greatest i7+ Roomba. HOLY MOLY IT IS AMAZING. What an upgrade from what I had back in 2011. Ha! It freaking empties itself. And this iRobot HOME app is absolutely brilliant, easy to use and really does make cleaning your home easier. It’s super easy to connect your Roomba to the app and to your Wi-Fi network at home, and it takes almost no time to pick your settings. It’s also way easy to clean your home (or even pick a room!) using this app, from anywhere as long as you cell coverage. And then when your Roomba finishes cleaning it send you a nice alert to let you know your house is clean. It’s amazing! What I don’t know is if it’ll send an alert if Roomba gets stuck or something goes wrong, because that hasn’t happened yet, but I can tell you this - iRobots app and vacuums/mops make my life easier, and clean, and I love it!!!!1
Not bad but needs update badly
by William431 on 2019/03/22 20:19
I can only justify 4 stars for this app...to begin with,there is a definite problem with part of the WiFi connection...I have an IPhone XS Max running iOS 12..I also have the newest Roomba I7 +... this is a very expensive unit and one should expect a flawless app to go with it! The unit will connect with your home network and will function as it’s supposed to...but when you use the “locate” function says “this function does not work unless your Roomba is on the same network “..I have tried deleting the unit from my network and re-installing it but always with the same result! Also... the next problem is with the mapping function...it takes at least 2 full training runs to map my apartment and then I can name the rooms etc.. I can tell it to clean one room and it will work once! Then all I get from that point on is the maps will reappear in a grayed out form and you will not be able to select any room at all for the unit to clean...you can edit,rename, and save a new configuration but you still can’t tell it to clean any of the rooms! This all tells me that the app is flawed! I’ve also read many of these reviews and others have the same problem as me! Again...when one pays this much for a Roomba one would expect these problems would be solved! Please update this app to work on all smartphones!
Wish the care & maintenance was better integrated
by Alf! on 2019/11/09 19:34
Love that I can use the app to adjust maps and cleaning areas and start/stop my roomba. But as someone who’s terrible about maintenance, I wish the app did more to remind me of those things. There’s a notification center in the app, and for as long as I’ve used the app there’s never beenANYTHING in there. But today I was just randomly looking through the help section and come across something labeled “care and maintenance” and opening it I find there are all these tasks which are apparently overdue. Why would that be in the Notification Center? What’s t Notification Center for if not that kind of stiff? Instead I guess I have to regularly go to the help section, then go to the “care and main.” section, THEN see what tasks are needed or coming up. And seemingly no notification for filter needing to be replaced. And I know I know, I could just task myself with those duties and not depend on the app. I just don’t understand WHY the app wouldn’t notify me about those things. It’s clearly tracking the robots use, as well as some cleaning needs, so why not just throw in reminders instead of making me dig around the app to find them (or in the case of filters not have them at all)? I’m spoiled by technology, so come on roomba, spoil me a little more with some reminders!
Very unimpressed
by stalegamertag on 2018/12/04 17:38
Okay. So I got a new roomba 800 yesterday because I’m lazy and I hate vacuuming. And the box said that it could connect to an app on WiFi? So I’m like “yes. The epitome of laziness. I don’t have to bend down to press the clean button. I just have to click a button on my phone” so I downloaded the app. And started it up. It’s like “okay. Find a place for roomba with a strong WiFi connection and a clean area” so I did just that. Then it asked me to name my roomba. I named it stabby. And then it asked me to press the home and the button with a plus sign with a circle on it at the same time for two seconds and I’ll hear a noise. I pressed the buttons. No noise but it did turn on so I continued forward. It told me to look for a roomba/iRobot thing in the WiFi settings on my phone. So I did. But nothing showed up. So I tried pressing the buttons again for two seconds. Nothing. I tried for ten minutes. Still nothing. I moved right next to the router. And tried for another 20. Nothing. So I said “you know what. It’s midnight. I’m tired. Let’s do this in the morning.” So I did. When I pulled up the app, it told me that the app was down and to try again later. I did. And I didn’t get any farther than I did yesterday. So I put my roomba on a test run. Lil stabby works like a charm. This app is a dud. Save yourself a few wasted hours and don’t download it.
Good but there is a BUG
by Hwlfh34762746 on 2020/01/04 13:37
I have owned several roombas over the years. I recently purchased a 675 during Black Friday. This was the first roomba I owned that could connect to WiFi and be controlled by this app. Recently, I noticed that the battery indicator about the “Clean” button within the app showed the battery level a little less than 50%. Initially, I thought that maybe this roomba may just need a long time to charge, and the bar wouldn’t move until the roomba was on its charger for a while. After a night of charging (and it said it was charging), the battery level indicator within the app was at the same level. I thought maybe the roombas battery was defective, but I ran it for a full job (around and hour and 45 minutes) with no issues. So after that, I believe that there is a bug in the app which doesn’t show the true battery level of the robot. I really enjoy the roomba app and the bot itself, but hope this can be fixed. I typically decide how frequently to use the roomba based on battery life, and my new 675 doesn’t have a flashing battery light when sitting on the charger like some of the older models I have owned. iRobot, please fix this issue. Other than this, the product is great.
Best investment in years
by Dizzygazelle on 2017/12/26 21:10
My whole family from the yorkie to my elder years dad all have allergies and hate vacuuming as it kicks up all the things that make us wheezing and sneeze. With this roomba (we’ve named consuela after the family guy maid we love) we’re all feeling better and less allergies means less head colds and one less headache from cleaning inch by inch everyday under furniture my husband had to move but not now. We have the 960 and does as well as my pet hair dyson at the every day minor jobs leaving only the big messes to deal with. Anyone with allergies and pets should have one of these for sure. So if you’re on the fence and thinking you might need a perfect helper that just needs a swipe of the finger to do the job anytime of day you’ve found your perfect match. Our wood floors and rugs look like I have been cleaning them on my hands and knees so nicely even my mom in law complimented them during the holidays too. So buy this beautiful invention and make an investment in your family using your time to do the rest of the time or give yourself a little break;)
Amazing Smart Home App
by Vinsanity38 on 2017/11/18 23:55
This is one of the best products and accompanying apps I’ve used in a long time; and most importantly, my life and time are enhanced by this little Roomba. We are still deciding a name for our Roomba, but we love that we can creatively command our Roomba with her unique name with our Alexa. Contrary to some of the other reviews we read for this app, we found the app is actually very user friendly. Connecting our Roomba to the Internet was straightforward; the graphics are very cute and the professional videos explain all the steps. It’s really one of the best end user training processes in an app I’ve seen. And if we had issues, their help section is pretty detailed (not that we’ve had issue). We were also able to link multiple user accounts to the same Roomba. So my girlfriend and I can both interact with the Roomba and not share a password. Some of the cool features we already enjoy is the maps we see after every completed clean (we have a Roomba 960), the real-time updates in what our Roomba is doing as it is doing it, the customization of a schedule for every day of the week, and the ease of using the app for what it is meant to do - get the Roomba to start and stop cleaning. As a tech person, what I find rewarding is that it performs firmware version updates over WiFi to the Roomba itself. So the actual robot software, and not just the app, are improving over time Great job iRobot! We are very happy with your product.
App is ehh, low iOS compatibility
by Dandreawip on 2017/11/12 21:35
I love my roomba for sure, my floors are always spotless, the dust level in my carpet has greatly diminished, my family and I can breath again but, I have some issues with the app. First off, why can’t I have roomba go home from the app? I feel that’s one needed piece of this app for sure, sometimes I just need to hit the clean or home button to get it moving again because it was “stuck”. Having the access to the home button remotely when it’s stuck under my bed or something would be so much easier than crawling under there to hit the home or clean button. My second and biggest issue, there’s no HomeKit compatibility, or much iOS compatibility at all, come on guys! You have an iOS based app, so why not give it the compatibility to work with an iOS based smarthome? I have scenes and automations set up that would be perfect with my roomba cleaning up before I get home, or even having the ability to add a widget, but instead I have to deal with the app. First world problems I know, but we’re dealing with a smart vacuum which is heard toward convenience, so why not continue that convenience for iOS based users?
iRobot Home App
by ECT Man on 2019/01/27 20:01
Great app & I appreciate all of the features it provides for my Roomba 890 vacuum which I received as a Christmas gift (I’ve been using the vacuum & iRobot app for about a month now). First the 890 vacuum itself is great & actually cleans much better than my upright 12 amp Bissell PowerForce vacuum. My only complaint with the app at this point is that the recent update (version 3.3.0.) seems to have removed the battery percentage indicator which used to show the Roomba device’s battery status in a percentage format as opposed to having to rely on a small battery bar graph. Also something that I’ve thought could be improved upon since starting use of the app is within the “history” section under “status” it only shows either “completed” or “cancelled”. I’m just saying it would be nice to know as to why the job was cancelled (eg: battery needs charged; user manually cancelled; bin is full; etc). Everything else is great though…being able to start the device, adjust the schedule, &/or turn the day’s schedule on/off while not being home is awesome. Last little suggestion is that it would be nice if one could schedule multiple times to clean within one day. This would make it possible to schedule a job, allow the device to charge after the job is complete, then resume or start a new job after charging for “X” amount of time. In the end though, if you have a WiFi enabled iRobot device, this app is a must have. The pros heavily out-way the cons here.
APP is not working
by Godsreason on 2017/11/29 04:05
I’ve tried multiple times now, with no success. I followed instructions of Roomba 960. Just received the Roomba today and at first I tried it in our living room and it wouldn’t connect to the Roomba-XXXXX in WiFi. In fact, couldn’t find such a thing. Then, I moved it closer to our wireless router in our bedroom. No joy. Looked online for assistance/tips. The website said to turn off phone (I have an iPhone 8), turn on, put in airplane mode, turn off airplane mode, try the app again. I’ve repeated these steps over and over. I’m using my 2.4 WiFi connection, and have no problem connecting to my WiFi, but beyond that, it is not working. I’m pretty disappointed. I also made sure the Roomba was docked (like in instructions), and I pressed the physical “Clean” button once to wake it, pressed the “spot” and the “home” button simultaneously for two seconds to hear the sound before trying to find the Roomba-XXXXX in WiFi settings. That didn’t work. Hope this can be fixed. That all being said, the Roomba itself is amazing! It really cleans well and is very intelligent. Love to watch it do its thing. I just wish I could use the app for it to input my preferences and have it on a schedule.
Wise investment to buy back your time...
by Dblbassnurface on 2018/09/01 17:59
We have slate flooring that is uneven and it cleans it especially well. With two dogs and two cats it makes life so much easier. The fur is picked up every day leaving my bare feet feeling good. It takes some adjusting, in that you need to make paths for it. We are very tidy, but I move the dog beds and trash cans and anything out of the way when I’d like it to clean behind them. Obviously there are small spots it can’t reach, like behind the doors when it’s doing the whole house, but you can easily fix that by either manually hitting those spots, or closing the door and having it do a room at time. The bin needed emptying quite often during the first few cleanings, but after the second day it was not as bad. Now we can do a couple cleanings before emptying it. It bought us back some time and we really enjoy it. My dogs are substantially more comfortable around it than a regular vacuum and that says something.
Needs lots of work
by Chichigirl46 on 2017/10/24 01:11
Update With c/s we managed to work out the bugs I had, I do enjoy roomba but having a app why can’t we have roomba assigned room names so that we can tell roomba what rooms to clean or not to clean? I do love my roomba, it has helped me with my bad back. The only problem I have left is when roomba gets stuck and I just move it a bit and press clean one time it starts cleaning all over again. Old review...... This app does not listen to the settings or roomba is not listening, every setting automatic, 2 pass or 1 pass all run 3-4 or 5 times. Also can not email through the app because none of the drop down menus work. My roomba is the 980 model. This app should not be using customers to solve their bugs, I'm so disappointed in the app and causing me to be frustrated with roomba, it is driving me crazy cleaning a little bit in every room back and forth for 10 hours with monies I paid is ridiculous.
Best investment ever
by caxiopeia on 2018/01/05 13:47
I bought my IRobot 980 Dec 2015. I used my cats as an excuse to spend so much money on a vacuum cleaner. But since I have it, I can not live without. Oscar (my robot) runs while I am at work. This means that I come home every day to a house without cat hair flying around. Because it runs every day, dust does not even collect in high amounts in areas where Oscar can not get to as under the couch. I have to mention that he tends to get stuck after several weeks. Usually it helps to reset the robot. It would be nice if patches would be sent to fix some of the programming issues. To give a comparison: a vacuum robot is like a dishwasher. Nobody needs a dishwasher and probably does a better job cleaning dishes by hand than the machine. But who wants to live without a dishwasher? Same here. I got so used to the robot, I don‘t want to live without.
Good but could be great!
by :-) James on 2018/06/17 21:21
I love almost everything about this little robot Vac, app works well, cleans well, charge is good, reliable... BUT 2 things keep it from being great. #1~ won’t clean my dark colored carpets because it thinks on a cliff due to its visual sensors getting confused, (but what clean modern person that would have a robot for a vacuum would have dark colored rugs... ahem well everyone I know... Big Issue). #2~ does not clean an entire chunk of my house except every once in a while when “it feels like it” whith no discernible reason as to why, and with this high tech app that even lets me monitor the strength of my WiFi in every room, I can’t tell the robot to clean in areas that it is consistently missing. This one is a Big miss. The product is overall good but these two problems have me witching for a much improved software update so I can tell this thing where I want it to prioritize for cleaning or I will be looking for another robot vac soon.
Love the robot! App needs some work.
by Torqued!! on 2017/09/23 17:12
I absolutely love how well our Roomba 980 cleans. The app setup was not bad . . . Took a few tries to get the wifi portion working. The app would hang when I entered the password for our wireless network and then time out. After several tries I selected our home's guest network which has no password. Connection went fine from there. After that I went back into the settings and switched the network to our secured one. Worked fine. Why that part of setup was difficult I don't know but I can see where people would get really frustrated with it. After all that everything was working fine. For a while. Now the app no longer generates a map of where our vacuum has been. I REALLY liked that feature! Please fix it! Otherwise, things are going well. So one star removed for some flaws in the app.
2nd time trying Roomba
by Cheese-head on 2018/10/22 12:59
I bought a Roomba a few years ago when they first came out. I took it back. I thought it was more of a slightly interesting toy than a true cleaning device. Only did mediocre work and kept getting stuck. A friend recently bought the 900 series and raved about it. Skeptically I decided you try Roomba again. I LOVE it ! I have 2 dogs and a cat. The pet hair was a constant battle. Not any more. Roomba does a great job. The cleaning roller handles the hair without getting all snarled up. The little side brush does a great job of cleaning corners and removing pet pair from the moldings along the floor. Something I was never able to do with my regular vacuum. My home now looks great. I have Roomba clean my house about every other day. Unbelievably easy and looks great. Very happy I decided to try Roomba again
Performance
by Canine momma on 2018/02/22 19:32
I can’t thank you enough for creating the Roomba. I have two dogs and thought my house was clean till I got a Roomba 980. I run it every day and I am amazed at the amount of dog hair it picks up. I have Pergo flooring and area rugs and it performs fantastically on everything. My house now looks clean instead of having tumbleweeds of dog hair throughout. And it leaves vacuum marks on the carpet just like a real vacuum does. If it happens to bump into a dog, it stops moving, so I don’t have to worry about their safety. It cleans the entire house, and self docs when battery is low. Only suggestions I would have for improvement would be to make it quieter, give it a larger debris collection bin and engineer it so it can run in the dark. But overall, extremely satisfied. Thanks for making a great product!
Great product
by forwaters on 2017/11/29 17:21
I have a Roomba 960, and use the iRobot Home app. The 960 works wonderfully, and the app is a good feature. Having said that though, I do wish the app was able to do more. With the older Roomba’s one could just pick the robot up and place it in a specific area if you wanted that area cleaned a bit better. The newer models “know” where they are though, and you aren’t supposed to pick them up and place them someplace new. I like that the robot knows where it is, and is cleaning based on that knowledge, but if I want the little guy to go back over an area, the only choice I have is to tell it to clean (everything) again. Here are two suggestions a) allow the owner to drive the robot to a specific area via the app, or b) even better, allow the owner to pinpoint a specific spot, or area on the map created by the robot.
great product, but room for improvement
by Toddep23 on 2020/02/18 19:46
I have the i7 and I love it. I have had mine for about a month, but I would like to see a few improvements and features added. It often has issues finding its way back to its home base, for whatever reason it seems to always want to get lost in the living room on its way home, and it doesn’t seem to be learning not to go that way. I would like the robot to be able to find its way back to its base after a spot clean. For whatever reason it seems confused, and doesn’t know where to go. Not sure why it struggles during this task. I would also like the ability to see where it’s at on the map as it’s vacuuming. Not a necessary feature, but it would be really nice. Another cool feature would be the ability to control it manually. Again, not necessary, but would be nice to have.
I robot
by Chatterbox815 on 2018/07/22 22:15
Love it, it has made my life a ton easier. I have mostly hardwood floors and 1 room with carpet.. it nice because this does both kinds of floors.. it helps control all the foot traffic in the house along with the dog hair from my 2 dogs... I’ve named it Cookie Monster because my grand kids love cookies and this machine picks up the crumbs... the phone app is great because I’m outside a lot and I can check to see if it got stuck anywhere or if it’s charging etc without having to go hunt it down. I can also start it when I’m away from home.. I’m not big on computer etc, but this app is easy to figure out and set up cleaning schedules without finding where I put the manual every time it has a problem.. can’t say enough about this product love love it!!!
Good Could Be Better
by HappyHalligan on 2018/01/10 21:49
The overall design and layout of the app as to the GUI is perfect don’t change a thing. However I think there are some easy customizable things that could be done easily and make the app even better. Ex) The schedule: Right now you only have the option of telling it to work on an exact day Sun-Sat. That works great for some people but not everyone. I work for the fire department and my schedule while routine and regular does not follow a normal week. This is true of many people in similar fields; Police , EMS, hospitals. It would be GREAT! If we could set it to clean every X number of day starting on Y calendar date. And another way in addition would have it pull up an actual calendar and let you check mark the days you want it to clean in a month not just week. Basically would like to have more scheduling options.
Nightmare! Beware!
by NateTL on 2020/01/11 23:16
I bought the s9+ with the mop for Christmas. I spent a 1500 dollars for the combo. Setup was easy but trading the s9 to map the house was a challenge. Nevertheless the robo mapped the house, and it worked great, the app not so much, crashes on the phone and isn’t 100% responsive. However I was impressed to say the least with the robot mop and vacuum until it broke today. The s9 started slamming into the wall over and over again. Having only used it for 3 weeks I figured support would be very helpful. What a nightmare, first I tried online where the guy told me if I need replacement parts I’d get 15% off. Really? I just bought it, it better not need parts and I have to pay? After getting nowhere I called in. I spent 40 mins on the phone with India support who spent a lot of time getting a video to. After viewing the video they decided there computers could only here see so much so they wanted me to install a app. I finally had enough back and forth and told the lady I just wanted my money back. After that they agreed to send me a new one! Yay! Or so I thought, she said after we get off the phone I get a email with the shipping label. Never happened. What a shame, if iRobot is going to expect people to buy something so expensive, they should have better support. Tomorrow I’m calling back and just getting a refund, this not worth my time to play games with support.
Getting sloppy
by Gearhead 231 on 2018/11/21 12:51
I waited for years to finally get a Roomba. Purchased a 960 and loved it at first. It was really learning the layout of the house and doing a great job of replacing our daily vacuuming routine. All of a sudden the Roomba decided to start getting stuck on everything. It particularly can’t handle a low pile dark rug that has a light floral pattern in it. It gets onto the rug and then acts stupid until it dies. It won’t even touch one of the other black area rugs in the dining room. I understand the limitations of the system but I know iRobot could do better for how much people pay. Another issue is their lack of app support. I’ve been stuck with an app that won’t give notifications (which is helpful to know if the robot completed a job or is helplessly stuck on a terrifying rug). They are aware of this bug in the app but still have not released an update. There are tons of people having this issue since the update. Come on guys. Let’s get this stuff fixed.
Would prefer more scheduling
by Aj31890 on 2018/05/23 19:40
It’s a handy app but it’s slow to connect to the robot and also I’d prefer more scheduling options. As I’m not always at home it would be nice to be able to set her off twice a day as my dogs move through the house and are continuously shedding (one is a beagle). It’d be pretty cool if there was a function to set areas and direct her (I’ve dictated gender and named her Ruby. No I do not have a life.) we have a robot lawn mower and it has a secondary and primary area and mows them accordingly. I’d like a function to tell Ruby to clean one room first at 9am and then around 2pm move onto the next section. Maybe mark perimeter with the towers? Realistically the function would be awesome but I move ruby around different floors so either way it would just be a cool function and not life changing.
Latest app update is terrible!!
by dezlhhe on 2019/02/05 21:20
I recently purchased the I 7+ and it was working great early January and then Roomba updated the app and now I’m having all sorts of trouble. The I 7+ will die in the middle of a cleaning cycle, failing to make it back to home base to charge. Isn’t the robot supposed to go home when it’s battery reaches a certain percentage? And speaking of percentages, why was it removed? Were people complaining too much about terrible battery life ? so they decided to remove the icon so people couldn’t see it? Also the smart maps no longer work and after each cleaning cycle it is currently not generating a map of the area cleaned anymore. I’m hoping they update this soon, otherwise I’m going to return this product back before my return window ends. I purchased top-of-the-line model thinking it would be great to take advantage of all the smart features, but with the latest app update this rumba is no better than a $300 version.
Great Functionality w/ 980
by DT62 on 2017/12/05 22:17
Haven’t had any issues with the app. I do have a wishlist of additional features I would like. 1) Ability to edit the vacuum performance and cleaning passes on the weekly schedule. Instead of just blanket settings for number of cleaning passes and vacuum boost, I would like to be able to make certain days of the week “deep clean days” to have multiple passes and vacuum boost, while others are just quick single pass on eco mode. 2) Using saved home maps from previous cleaning: be able to designate certain rooms based on that and ask Roomba to just go clean a certain room. I know I can just pick Roomba up and stick it in there and hit clean, but then I have to lock it in so it doesn’t escape and clean the hallway.
Has a few issues but happy overall
by mama starfish on 2018/11/16 22:19
The app is easy to use and simple but is inconsistent with push notifications. I will often return home with roomba stuck or the bin will fill while I am home but I won’t receive a notification. Aside from that, the app functions very well and has some nice, convenient features. -SIDE NOTE (if app developers even read these things) I do wish that you could more refine roomba’s path. For instance, I live shotgun home in the south (long and narrow) and roomba’s base station is set up on a parallel wall. Because roomba’s path has it make sweeps perpendicular to its base station orientation, it makes 50+ passes working its way down hallways instead of just making 3 or 4 going up or down the hallway. The easy solution would be to put the base station on a perpendicular wall so it would leave its base, turn 180 degrees, and do long paths up and down the house. Unfortunately, I do not have a spot for the base station on a perpendicular wall, so it would be nice to have a setting to change roomba’s sweep pattern orientation. It’s an issue that 99% of people probably wouldn’t even notice, but it would be a nice feature to add. Thanks iRobot!
No notifications
by Turtledaveman on 2018/07/01 18:32
On iOS, I get absolutely no notifications. I’ve only had it for a couple of days. The first time it cleaned, the robot’s battery died mid-cleaning and didn’t re-dock before hand and I didn’t get a notification. Both times it cleaned, the bin was full after it finished, but the app didn’t tell me either time. I’ve never received a notification from the app, where I feel I should have at least gotten three at this point. All my notifications are enabled, both on the app and in iOS settings, but nothing. The vacuum is totally awesome though. The only quirky problem I have is that one of my doors doesn’t stay fully open, so the robot shuts itself in my master bedroom by banging on the door repeatedly until it closes. I don’t fault the product for that though. I need to fix my door.
Rosie the Roomba to the rescue
by Four10ten4 on 2018/01/21 03:33
I have two dogs and a husband that works in construction. Before I was sweeping at least once a day and it still wasn’t enough. Now our little Rosie does a sweep every other day. It helps with my daily and weekly cleaning. The dogs still get a little antsy when she runs, but I’m so very appreciative of it. Best Christmas present I’ve ever received. My home is about 1900 with carpet and floors. I’ve had her for about a month. She does get a little lost in the house but she usually sends me a text message. I have noticed that if I’m not home when she is running she gets lost or stuck more often. So for me I would rather be in the house when she does.
Buggy update
by tourtleverham on 2018/05/07 18:36
App no longer connects to roomba unless phone is connected to the same WiFi (used to conned fine before and I’ve checked all the settings multiple times). All the clean maps have vanished and new clean maps are not available, even after resetting roomba and running 3 small clean cycles. The “care” section of the app no longer shows any status bars or anything. No longer receive notifications from the app (notifications are turned on in settings). The only feature which still seems to work is starting and stopping a cleaning cycle; however, this can only be accomplished when I am home and connected to my WiFi, which is pointless because I can just push the button on the roomba. Not sure what was updated on this version, but now everything I used to use the app for no longer works, essentially rendering it useless.
Iboto
by dcone1948 on 2018/07/16 17:19
I had an older Roomba that did a great job but the way my house is configured the unit had a hard time finding “home”. This new unit does the entire house and during the cleaning process when the battery gets low it docks itself, recharges and continues where it left off. You can literally set, cancel, or change the time you want the unit to start (and if necessary, you can stop the unit remotely with your phone app.). It does a great job. I use it everyday and I am amazed how much cat hair and dirt Roomba collects every time. Since I’ve begun using this product (remember I had one before the 960) my carpets look much better and I feel confident they are much cleaner. I have eight cats that are in and out all day and sleep inside at night. I don’t know how I made it without my “Roomie”as I call it. The only two short comings I’ve found are when the iboto cloud is down you cannot operate it remotely and the floor needs to be free of cat toys. They will easily get stuck between the rollers and stop the machine. I plan to buy the kitchen floor cleaner/mop next.
Works where others simply can’t!
by JohnnieK 254 on 2018/07/07 22:04
Having lived with a competitive robot for the last five years, we’d gotten used to moving furniture all around every time we cleaned, and doing the cleaning in multiple sessions to avoid “robot confusion.” That’s all gone now with our new Roomba! We simply set up a boundary marker, close one door (a closet with too much “stuff”), and let her go! Rhonda Roomba does her cleaning cycle of approx 1800 square feet in around 2hrs, goes back to her base when she’s finished, and reports status on the iRobot app! It all simply WORKS, which is all one can hope for from any household assistant. My wife is constantly amazed at how much dust Rhonda can find each time she completes her cleaning chores! Nicely done!
Roomba 960
by Dragon City Lexington SC on 2018/07/01 19:40
We are a family of five plus a rough collie. We have had a series 560 for a few years and just upgraded to a 960 a few weeks ago. We are sooo happy we did! The technology has improved so much and it does a fantastic job! Even with a long long haired dog and three kids the roomba surpasses my expectations! Being able to control it from my iPhone is a plus. It even shows me where it cleaned on a map and it always gets each room, one by one before it heads to the next room. When it needs to be recharged it does and then immediately heads back to where it left off. Our family loves our roomba!
Beware of latest update
by kelroshel on 2019/11/05 18:47
Have loved this robot and app until the latest update from the past few weeks... now have had to do complete factory reset and remapping of my home. Getting an error that says that my Alfred is registered on multiple accounts. I have spoken with customer service 3 times in the past two weeks. Promised a call back, never received it. Can barely comprehend half of the people I spoke to. Spent 59 minutes on the phone this last time. They cannot find that my robot is or has ever been registered to anyone else. They apologized but aren’t really sure why I am having the issue except there is an issue with the latest update that will unfortunately affect some of the customers in this way. Their fix - delete everything and resend the robot on 3-6 training runs per floor of my 3 story home. Spectacular...
Great product
by Furrypizza on 2018/10/10 17:54
Does a great job cleaning the house. Gives you a summary upon completion and seems to get more efficient as time goes on. It has gotten stuck a few times but only because of the layered carpet we have in the house, not because it gets ‘lost.’ I would like to recommend that you be able to have the option to change the suction level from room to room. It does a great job switching to performance mode on carpets but we have cats in a hardwood floor room. It has a hard time picking up the litter off the floor on the eco setting so I’d love to be able to have it go to performance mode in that room only.
App needs more features
by Alycja on 2019/05/19 19:23
Please add volume control for the voice in roomba, such as a quiet mode. Also please add two functions to the main screen: spot clean (pick area on the map) and “return to home base”. I would also like to see the option to pick after the cleaning option is selected to choose then whether I want “one pass” or “two passes”. I would also like to send the robot to the rooms in a specific order sometimes. Please also let me choose when I can resume the job, often the resume time is too long or too short. Often roomba resumes the job earlier than the app states and it’s very frustrating with a sleeping baby.
Had it for 6 months
by roombazoomba on 2018/04/16 00:38
We’ve had our 960 Roomba for about 6 months now. I absolutely love it. My husband and I have 3 kids and a St. Bernard that had awful allergies and sheds in the summer to the point where he’s bald. The vet had to put him on steroids it’s so bad. I digress though. The app works great. You can set up a schedule so it runs every night. You can see a map of he floor it cleaned. If it had a problem you get a notification of what went wrong. For example, “bin is full” or “left wheel stuck”. I gave it 4 stars and not 5 simply because we have issues with it disconnecting from the WiFi. But in the 6 months we’ve had it it’s only happened like twice. Love the Roomba, love the app.
iRobot Roomba 960
by Tendsood on 2017/12/08 17:35
Amazing! Right out of the box I charged Robi, downloaded the app and that’s how she got her name. I have a two dogs and the first time through I had to empty the tray a few times but if you run her daily or every other day that eliminates the emptying the tray issue. She does a really good job and I love the notifications she gives you when the tray is full and when she gets stuck and when she’s done. I love the map after she’s done that show how much she cleaned and you can see where she missed. The only thing I could say negative about her if anything is the tray is to small but if you use it regular it’s no problem.
App makes cleaning a breeze!
by Mum to Dogs on 2019/06/14 06:13
I love this app! It makes scheduling so easy. It also shows where it cleaned. Setup was easy. I bought this Roomba, after buying two others, because it was suppose to empty itself and I would only have to change bags in the tower every 30 days. All true! The app maps out the rooms and you can tell your Roomba where to clean. Gets around the house easily. I had back surgery and bending wasn't an option. I had a caretaker for a few months and she cleaned the house and was awesome. I knew she would be leaving and I needed something to help. I don’t have to bend much to change bags - could sit on a chair. The app and Roomba are life changers! I have two dogs that shed like crazy. I wake up to a clean house every morning. I run it at night while I the dogs and I sleep. Do my bedroom and bath in the daytime. You do need to take out the rollers every few weeks and clean them...the ends especially. Also under the steering rubber wheel. Other than that it is easy and awesome!
V3.5 mapping now working.
by MacBandit on 2019/04/25 04:48
Update. A day after I wrote this review now new runs are now making maps. The old ones that didn’t have a map still don’t. Weird but it’s working. Update to 4 stars. I’ll make it 5 stars when I can chose to clean every other day or every day etc. rather than specific days of the week. I’ve never had an issue with the app until this update. Now my Roomba will not create maps since the update. All previous times still have their maps. I’ve tried rebooting the Roomba and reinstalling the app. The problem is with the update and all the recent reviews confirm that. Please update your app and fix this issue.
Best. Gift. Ever.
by Suzy1121 on 2018/07/16 17:07
My husband bought this for me as a Mother’s Day gift. He thought it would be nice to get me something to help lighten the load of the house chore burdens for me so that I may spend more time with my family. He was right on. This robot vacuum has been so great! We will soon be getting another one for the second level of our house so that we don’t have to move this one up and down anymore. The app is the selling point. There were several times where I’ve been away from home and realized I needed it to run and was able to start it from wherever I was. We have two cats, one dog, and four children.
Rosie
by Long Hair Larry on 2018/06/07 20:30
I checked out virtually all brands and sizes of various “robot” vacuums and read all the reviews I could find and made the move, paid a little more, and finally decided on a Roomba 980......excellent choice!! Easy to set up the app, does a superb job of cleaning, covers the whole house, carpet or tile or wood floors, climbs over throw rugs and really rarely gets hung up, anywhere!! I love it! Surprised how much dirt it actually picked up. The “dust trap” is small and filled up a few times during the first few runs, but, now, the house is so clean, it rarely fills up during a single run. I got in the habit of running “Rosie” twice a week (sometimes 3. Love it!!
App works great... but...
by Foygroup on 2018/01/09 15:19
The App works great, but I’d like to suggest a couple improvements. Specifically, when the roomba is charging or paused because of a jam, you have only two options, continue to clean, or cancel. If you’d like to make changes to the schedule, or show off the features to a friend, you must cancel the cleaning job first to be able to get to the rest of the app. It would be great to have full access to the app at all times. Also, for whatever reason, there is not always a map. Being able to see where it’s cleaned has been awesome as well. Beyond that, the app is great, seeing what’s happening and where the roomba has cleaned is great.
Works well except
by jakejenks3 on 2018/12/30 02:29
Everything has been a breeze to set up and it works very well, but on my app it never loads the “schedule tab”. I click on it and it is just blank with no options to toggle on and off days. I have tried departing and reinstalling with no luck. Can anyone help......update, the roomba began to start at strange times without any command, like at 1 and 7 in the morning while everyone is sleeping. Ended up doing a factory reset on the roomba through the app and when I repaired it the schedule tab started working and havnt had any more issues. Hope this helps someone
Not only is my Roomba amazing so is this App
by MissKellieKel on 2018/07/18 17:30
Holy smokes!! I have only had my Roomba for a week but I seriously love it!! I have a German Shepherd and a golden retriever and their hair is EVERYWHERE!! My little Roomba gets EVERYTHING!!! I just wish her little dustbin was bigger!! But that’s the good thing about this App!! Whenever her dustbin is full of her wheel is stuck I get the notification and I can even locate where she is in the house with it! I can get instructions on how to fix an issue straight on the app or even order parts without having to google around and try to find it!! That just makes me life so much easier!
Love my Roomba
by Dyrsycx on 2018/01/02 02:41
I have two children who are wonderful, but also drop things everywhere. If you have a relatively level floor plan and typically vacuum once a week but should do it every couple of days to avoid stepping on stuff, get a Roomba. I set it to run every day after I leave for work and I come home to clean floors. The app is great. Getting reports on where it cleaned gives you immediate feedback on where it’s getting to in your house (it can get into a lot of places). We splurged for the top of the line model and it easily handles cat hair and all manner of messes left by my five and two year olds.
Hey, it’s not annoying!
by Bob.at.SBS on 2018/08/25 18:14
I had a 700 series Roomba that I just loved, but, let’s face it, It has all of the annoying charm of a two-year-old without the actual charm. It was noisy, non-white things like table legs and chairs and peoples feet took a pretty good beating from the thing, and it’s behavior of “investigating” unexpected obstacles by repeatedly pushing against them could be infuriating. My new 960 seems to have solved all of those problems. Compared to the 700, it is almost silent. It’s much smarter about approaching and investigating obstacles. And, as a techno-geek, I think the coverage map and Wi-Fi map are totally cool.
Wonder why we have cleaning people!?!?
by Willie1127 on 2018/05/07 22:27
Roomba 980 is amazing. I love my this new toy/gadget. My husband and I live in the house about 3000 sq ft. We had cleaning ladies who clean the house on Saturday. Roomba arrived at Saturday evening. So I charged it up over night. On Sunday I started letting Roomba run around. Oh my my, I was so surprised to see how much dog hair and dust Roomba collects! It almost suggested me why we still have cleaning ladies;(. Roomba took almost 4 hours to clean our entire downstairs about 1400 sq ft. It also let me know the bin was full twice. My husband and I both suffer from allergy. Hope this Roomba helps us feel better!
Weird date
by WorriedaboutHack on 2017/11/07 16:05
I have the roomba 690. The app works ok just basic. Can’t get a map of what was cleaned. About once a month the schedule stops working but still connected. I go to the history and has a date of Dec. 31, 1969. Did it get hacked? When I set up the app and have to connect to the roomba it says insecure network. With the roomba having a camera on it and not being able to view that myself my questions would be who can view it with an insecure network. After I get the 1969 date it will no longer start itself. I have to clean out the roomba and start all over just to get that date in another month. Definitely needs better security especially if we need an account and use our own WiFi credentials.
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All Versions
4.0
29,596 total
 5
23,336
 4
4,655
 3
735
 2
239
 1
631
Current Version (4.6.1)
4.0
29,328 total
 5
23,274
 4
4,620
 3
698
 2
210
 1
526
Version History
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