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App name
Dropbox: secure cloud Storage
Description
Dropbox lets anyone upload and transfer files to the cloud, and share them with anyone. Back up and sync docs, photos, videos, and other files to cloud storage and access them from any device, no matter where you are. And with advanced sharing features, it’s easy to share docs and send files—large or small—to family, friends, and co-workers. Features: • Automatically upload videos and photos from your camera roll to cloud photo storage—all in the background—for easy video sharing and photo sharing. • Access any file in your account—even offline—and preview over 175 different file types with no special software required. • Easily send large files by copying and pasting a link you can give to anyone, even if they don’t have a Dropbox account. • Scan documents, receipts, IDs, photos, and more using your mobile device and transform them into high-quality PDFs, so you can view and send anywhere. • Sync folders on your PC or Mac to Dropbox with computer backup, and recover older versions or restore deleted files with version history and file recovery. Sign up now for your free Dropbox Plus trial. You’ll get 2 TB (2,000 GB) of storage space—that’s enough room to save files from all your linked devices. We’ve also introduced some new features as part of your Plus plan: Dropbox Passwords to store and sync passwords across all your devices and Dropbox Vault to secure and organize your most sensitive documents. And with Dropbox Rewind, you can roll back any file, folder, or your entire account, up to 30 days. Existing Plus customers can upgrade to Dropbox Professional. With 3 TB (3,000GB), you can store all your stuff—from work projects to personal photos—and have space to spare. You and your clients can comment on most file types without leaving Dropbox. And you can protect your work with a watermark, add shared link controls, or rewind your account up to 180 days. Before starting a trial or completing payment, you’ll see the plan price. This amount will be charged to your iTunes account at confirmation of purchase and on renewal and will vary by plan and country. Dropbox subscriptions renew monthly or yearly, depending on your plan. Your account will charged for renewal 24 hours before the end of your current billing period. To avoid auto-renewal, turn it off in at least 24 hours before your subscription renews. You can turn off auto-renewal anytime time from your iTunes account settings. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase. Dropbox is a secure cloud solutions leader trusted by Fortune 500 companies for their most sensitive data. Over 14 million paid users choose Dropbox because they know they can count on a company that’s also dedicated to their security and privacy—no matter what they do or where they are. Let Dropbox be your all-in-one file storage, file organizer, file transfer, and file sharing solution for all your devices. We’d love to hear from you! Join the Dropbox community: https://www.dropboxforum.com Terms of Service: https://www.dropbox.com/terms Privacy Policy: https://www.dropbox.com/privacy
Useless
by 5653264 on 2022/05/14 10:24
New to dropbox. Very difficult to use. Icons make no sense. Very disappointed. “Help” section very poor.
Uninstalling due to shady hiring practices
by Coope666 on 2022/05/11 08:41
Uninstalling due to shady hiring practices.
Sooo slow
by Abby jade on 2022/05/08 17:15
Super fast WiFi at home and I tried to upload a video of my wedding speech to share at 8am. It’s now 6.15pm and not even half way!!!!
Absolutely useless.
by rickenbacker360/12lh on 2022/05/05 18:10
I have found this to be absolutely useless. ZERO customer support. I have tried and tried to access and pay for an enhanced storage package. My Bank has been billed for the service - but no such enhancement has been applied. Tried contacting Customer Support - useless. All I want is the service that I HAVE paid for to commence. Once again - ABSOLUTELY USELESS.
Missing all my fles
by -.:"?!boo on 2022/04/26 09:38
Unfortunately I lost all my files twice over the years , and there is no way to recover it. Years of important personal files. Last time was last week. I tried many ways to recovery it, but there is no trace of the files, is like they never existed. Do not trust dropbox and if you do, make a backup on a regular basis. Luckily I had one from last December. I will try now OneDrive, let’s see…
Useless!
by stephen9405 on 2022/04/16 22:52
Not only will this app fail to let me use it but I am continually being asked to upgrade to increase space. I cannot stop my monthly £9.99 payments. I wish I had never tried it. My advice is do not take the free trial!
Keeps everything in one place
by maggy maggy on 2022/04/16 08:36
Use this for my choir songs, it’s great as everything together & easy to use.
The companion you need
by 4evermusiclover on 2022/04/13 02:45
My work companion for years now even before offering me 2 extra gigs for free 😀Growing better and better. Simple, handy, easy handling - the offline selection particularly precious. Sharing from Desktop to other devices i use at work saved my life and the life of others (shared folder). THANK YOU!
Irritating!
by via247 on 2022/04/07 16:44
I used to use this program all the time. It now saves files in a format I can’t access either on my pc or phone ! Please explain how one saves files in a simple form (jpg), not some daft format that I can’t use or save or now retrieve!!
Cancel sync
by Jimbobbybobby on 2022/04/06 12:22
Very poor support. I accidentally pressed sync to my computer a few months ago. I don’t want to sync to Dropbox the information but there is NO FACILITY TO CANCEL. I have tried contacting Dropbox but to no avail, all I get….and nothing else….is a request to upgrade my Dropbox which I do not want to do. I cannot find a way to cancel my account. All Dropbox seem to be interested in is pushing me to have a monthly subscription which I have no interest in getting. I’m caught in a time warp. Very very poor support for what they don’t want to hear l. 😤😤😤😤😳😳
Upgrade fails
by 🤢💖😢👨🏻‍🦳😩 on 2022/04/01 21:09
After purchasing my account for £9.99 a month for more storage I attempted to restore purchase, all I’m met with is an error code and the message unable to upgrade, I have been charged for the upgrade but not able to use it ! I’ve attempted to contact Dropbox and have had no response, it seems many others are experiencing this issue, but as yet there seems to be no solution, so I’m currently paying for storage I can’t use with no hope of resolving this, poor show for £9.99 a month !!!
Needs improvement
by Infinaneek on 2022/03/25 10:55
I’ve used dropbox for over 10 years and the app for most of it. -better handling of long file names. -proper audio player, which allows browsing during playback, playlisting. Etc -ability to open in web app, so we can make use of rewind etc. -support for rewind, version history etc.
Rubbish
by nicklanahan on 2022/03/22 10:01
No support at all only interested in the money.
Very poor customer service
by Wee,an on 2022/03/17 23:57
Very poor service Account got disabled for no reason or warning And support gave little help to try and fix Avoid
Love Dropbox
by Mickey Bros on 2022/03/04 10:32
I love Dropbox because I can review my work and updates of PDF’s on any device. I can also make a file for my clients where they can download my personalised work I have shot for them.
Upgrades don’t work
by CCcoco_86 on 2022/03/03 09:27
Tried to upgrade as part of a 30 day free trial then £9.99 for the plus 2000GB. Dropbox charged me £9.99 and never gave me the free trial not only that they haven’t given me the 2000GB. No human customer support just a bot, so your wasting your life trying to get it sorted. It’s 2022 this isn’t satisfactory.
files
by Coljo52 on 2022/02/25 09:47
Really good
Can't log in
by Do faku on 2022/02/22 14:57
After many attempts resetting password and going through 2 verification nothing. Can't log in on iPhone. Why?
Rubbish
by notnaff on 2022/02/21 13:00
On the iPadOS the sign-in email text box is disabled so you can’t, er, enter an email address. How does this get past Dropbox and apple QA?
Maria
by leighroybrown.87 on 2022/02/17 21:26
These are old pictures of the
iPad and Dropbox
by kliomnpghtsde on 2022/02/10 19:52
IPad and Dropbox are not playing nicely. I cannot move/copy from Dropbox to any location on my iPad and I cannot attach a Dropbox file to a gmail mail. I have to use Dropbox for compatibility with some other cloud devices but I am not happy that I have to port through OneDrive on a PC. Someone is not playing nicely
Great product but poor app layout
by Rich2902 on 2022/01/30 22:30
Folder management is not difficult to do. Somehow Dropbox makes this much harder and less logical than it need to be. Doesn’t take away from the brilliant sync service and how reliable it is but it’s a shame the app isn’t better.
Amazing
by Bojothe partyman on 2022/01/30 07:45
Drop Box is an amazing app for dropping stuff you need to save or share. Great Application.
Find a cheaper option
by helen-lou on 2022/01/27 07:55
Can not get hold of anyone when needed for help??? All they want is money off you as all you get is messages saying your drop box is full you need to upgrade so I did to 2tb and it still never let me down load anything so I cancelled it asap and all I get now is you need to upgrade to 3tb MONEY MONEY MONEY ITS DEFO A RICH MANS WORLD
Five Stars!
by cghchgcjhgcghjccjhgc on 2022/01/22 16:26
Dropbox is very useful to me as I upload videos onto YouTube and usually it’s very difficult to upload so Dropbox helps an awful lot make large attachments ( hours long ) send onto YouTube. Now some of you guys will probably think that you can send a video as long as you want onto YouTube now you can but on my editing app it’s very hard to save, load etc.
Avoid
by Ross_1912 on 2022/01/21 03:06
Whenever you try upload it just crashes. It also uploads in no order even when you try to upload in the same order you have on camera roll. have a high powered new iPhone so it isn’t the phone. Avoid at all costs. Not worth the hassle. Get google drive instead don’t touch this worthless product with a barge pole
Why
by JTV@15 on 2022/01/20 23:25
Why? I just want to download to my downloads folder. Piss off.
Not uploading
by jxjdjcjfjf on 2022/01/10 23:17
Been trying to upload 1 video all day to a folder and it still hasn’t uploaded. Wasting my time when I thought this was going to be quick and easy..
failure after failure
by Just want a good service DB on 2022/01/08 15:01
I have a Dropbox pro for three years and every time I try to upload a file anything bigger than 150 MB it fails I’ll try again it fails..i try again and eventually have to use we transfer
Indispensable
by BratscheScratcher on 2022/01/08 00:19
One of the fundamental tools of team productivity in our time.
Excellent
by Zohre RZ on 2022/01/07 16:59
I love it
Must have
by Gen.user on 2022/01/02 00:26
Used everyday to store various files & documents. Don’t always have a usb, portable drive or such at hand all the time, so this is a must have as can be accessed from a few devices anytime.
Brilliant
by Rory Greeen on 2021/12/28 07:03
Makes organisation across devices so much easier
Disappointed
by fhdvjfxb on 2021/12/21 17:04
Despite paying for a subscription, my dropbox has failed to update to the features of dropbox plus, i have restored purchase and its says error 403 no matter how many times i do it
One off Payment for 2TB Storage
by KRSPRKJ on 2021/12/19 13:25
One off Payment for 2TB Storage
Great app but not so good after update
by slitscan on 2021/12/15 23:17
I’m a big fan of this app but since the latest update with iOS 15.2 it has become very slow and automatic camera roll uploads no longer work. Hopefully it’ll get fixed as now not very useable.
Keeps signing out
by WillLondon998877 on 2021/12/12 09:43
The app keeps signing me out without warning when I’m trying to upload files
Help
by gftck on 2021/12/10 15:17
I need to know how to move about on my new IPhone 13 but I’m lost and I didn’t get enough demo in the shop. The instructions on the paper are too tiny not fair
Not now
by jtfester on 2021/12/06 20:59
I’m busy
Won’t upload from iPhone
by Russ2548 on 2021/12/06 18:26
A bug that means you can’t upload from iPhone as it just keeps saying check your internet connection, tried to get help on this from support but no fix! No use to me if it doesn’t work.
Why make saving files so complicated?
by HealthyFoodie77 on 2021/11/26 02:31
I rarely write reviews but this app is really frustrating to use, after some “genius” decided to change the flow of saving a file on your device. Someone needs to find a new UX expert. Why do you think anyone wants to go through 4 steps to save an image from Dropbox to their phone? This is how ridiculous the flow is: tap on the file > share > export file > save image. It gets worse. The “save image” in not the first option but the third option hidden under the fold so as you try to scroll you may accidentally select the other two options (which I never use) and then have to start again. Why not have “save image” in the top level or under “export”, not “share”? Why is “manage link settings” (who needs that?) before “export file”??? Also, sort by “date modified” hasn’t been working for a while. When selected, it sorts files alphabetically.
Dropbox
by Mags961 on 2021/11/21 16:30
Don’t sign up for this it’s a nightmare trying to end subs and delete it 🤬
Stopped syncing
by GobbyJack on 2021/11/17 07:43
Gutted. Since the last update my computer and my iPhone have stopped syncing. This is causing me real difficulty. I hope it’s resolved sooner rather than later
Awful.
by Pete131991 on 2021/11/15 14:47
One of the only ways I can store enough photos and share them but the app is utterly unintuitive. Furthermore, it has suddenly stopped working on my Mac and will only open like a normal folder. Many of my photos have vanished without a trace. Bizarre. Unfortunately, there’s no alternative now as many colleagues use this embarrassing excuse for an app to share content.
Very important
by Nick D Bond on 2021/11/09 15:31
It is a great platform very useful. You are doing a great job! Keep it up with new function / updates. Congratulations!!!
So Useful!
by Ms GogoGirl on 2021/11/06 23:56
A friend set me up with Dropbox as a way of sending photos to me when I was homeless. I can’t live without it now. While apps are now charging to use pre-installed storage I am never worried about losing my phone or keeping my photos safe. They automatically go to Dropbox and I can access them on any device. What’s not to like??
No support for M1 Macs
by ben_mw on 2021/11/06 18:27
I know this is the iOS app, but Dropbox is an expensive cloud service, and desktop is a key pillar. My MacBook Pro M1 is performing so much better - ever since I removed Dropbox and switched to Tresorit. Dropbox is too expensive not to be providing first class software for ALL supported devices.
Great but…
by dananywhere on 2021/11/05 12:08
Gets 5* .. As ever Dropbox remains easy and effective; and helps me back up and manage my stuff. However, in case your listening… One the tablet/phone .. Would it be possible to add a select ‘all’, by ‘section/date’, and ‘non-individual’ select option; so it would be easier to select and sub-folder under the ever expanding ‘Camera Uploads’ folder. Thank you
Brilliant
by Our League Podcast on 2021/11/04 10:36
Use it for transferring mp4 clips from laptop to phone & does it it lighting speed.
Great
by Sisco B🥊👊🏾🥊 on 2021/11/02 19:11
Wicked
Good product
by Richard FP on 2021/10/28 06:58
It is easy to use across all devices
No Longer Compatible
by zzMannyzz on 2021/10/21 13:06
Used for used for years - latest update (20 Oct 2021) has made it intentionally stop working with my iPad.
Forced to leave a one star review in the hope you fix the bug!
by Saxylydz on 2021/10/18 21:06
Used as a subscription user, for many years happily. But for the last 5 days I can’t use it- every time I u]open a document through Dropbox on my iPad, the app crashes. It’s now unusable Please fix!
Good free alternatives these days
by CaptainClam on 2021/10/11 21:46
I tried to save some photos to Dropbox, but it said it needed to do a one time upgrade. It got stuck for over 30 mins signing me out. I killed the app and relaunched only to be told I needed to sign in, but first I had to pay money because I’d hit the limit on the number of devices. This is poor. I’ve got free alternatives with way more space: Apple iCloud and, from work, OneDrive. It looks like after 15 years that Dropbox is over for me. Other people will follow.
Open they’ll I’ll. brt bbii bay
by djcqwerty on 2021/10/11 20:50
X🤓😕😫😫😡😝😝😎🧟‍♂️🧟‍♂️😗☺️😛🤪😝😎🤓😎😉😗☺️🤓😝😎📼☯️☦️😉😎😝 B I. O o. 🎱⛳️🤿
Amazing
by Cumbuck3t on 2021/10/07 17:51
Not even the law can catch my illegal activities on here 10/10!
Dropbox subscription con
by the macleods on 2021/10/04 15:35
I have been threatened with a subscription payment on the free upgrade that I did not want and found it impossible to cancel the subscription within the first month what a con
Simple
by EliteEesa07 on 2021/09/18 09:56
Upload your file and go! So many web browsers rely on file transfer from Dropbox and even my keyboard which did this capitalisation! Wow! It is very simple, send it and that’s it!
M
by i teda on 2021/09/17 21:50
Please can you removing from my phone thanks
Why I’m annoyed
by i type but never think on 2021/09/09 23:53
Don’t like the ads I keep seeing on YouTube so yeah
Incredibly slow
by bry07865 on 2021/09/09 14:22
It takes absolutely forever to upload even the smallest file. Useless until they can somehow speed up transfers.
Interface is rubbish
by Mr Sensible on 2021/09/04 11:12
Messy user interface, not Logical.
Excellent product
by alwy4 on 2021/09/03 15:56
Good way to share information safely
I we we w we
by Reggie H on 2021/09/02 12:53
Iwow I can I can do it
Over complicated
by tonyjohn789 on 2021/08/26 16:22
What a bunch of rubbish!
Payed but no upgrade
by jmumm16 on 2021/08/25 10:59
So I paid for an upgrade and they took out 9.99 but my account hasn’t upgraded which to me doesn’t make sense. That’s the only reason why I’m giving it 2 stars
No longer works on iPad 2
by Lindamp on 2021/08/15 09:22
I can’t use the app on my iPad any more and it won’t let me use the web version either.
Cool App
by 786Warrior on 2021/08/09 04:06
Cool & useful app would recommend...👍🏽
Abysmal. Avoid like plague.
by Applearedicks on 2021/08/08 20:41
Like many, I got drawn into the dropbox world when they were bundling it free with mobile phones about 10-12 years ago, when cross platform cloud storage was a new thing. For a long time it was great, and I have 10 years of personal photos, not to mention all my music studio and work related stuff on there (about 300GB in total). The problem is that Dropbox MASSIVELY restrict your download speeds when you want to get your information back!!! As soon as you try to download anything over a 100MB, it throttles your speed to around 21kb/s (yes, KILO bits). This feels like a cynical attempt by them to prevent you from leaving them. Between periods of complete exaasperation, Ive spent the last YEAR trying to download all my 300GB info so i can reupload it to Onedrive, where i dont have the same issues. And no, you cant simply leave the machine running and do it in one go. The process is glitchy, continually throws up errors that you have to clear for download to resume, and then you mysteriously have files missing that need to be manually found and copied across. This is really basic stuff dropbox, how can you have a storage service which restricts users from downloading their OWN information to an honestly offensive speed, that they uploaded to you in good faith? This is discussed extensively by other disgruntled users on reddit etc, but dropbox are utterly silent on it on their help page and forums, blaming users hardware etc in a help request made by someone that I read on reddit - which is utter rubbish. I have a HP Elitebook (a £2k laptop) and a 600GB broadband, and have removed all the bandwidth limitations in dropbox, before you ask. Do yourself a favour and do not get stuck in their ecosystem. Their webplayers for videos and files are abysmally slow also... i believe all the data is stored in datacentres in california, so a clear sign of a company that hasnt moved with the times, and, in my opinion, will go bankrupt one day - taking all of your data with it. Avoid like the plague.
Is this really a storage service
by ct1003 on 2021/08/06 09:29
App is designed for collaboration, so you have to send yourself a notification when you upload a file and heaven forbid you don’t want to share a whole folder, do you? So it’s not really very useful if you don’t have any collaborators and to rub salt into it doing anything with your data requires you to ‘export’ it so it’s not really very useful for storage. So change the name to DropSend and we will all know where we stand.
Update has messed up my photos
by Annacsouthard on 2021/08/05 07:12
Was a great app, but recently has gone downhill. Used to show the status of an uploading photo or video which was reassuring to see when I had a lot to upload.
Dropbox is a lifesaver
by Svensonator on 2021/07/30 08:20
Working from home during lockdown, working out and about, accessing docs from anywhere on any device, Dropbox is a lifesaver. No more “could you poss send me the budget we did for ... “ or “the post production schedule for the summer”. It’s all accessible all the time anywhere. I love it!!!
Fantastic
by Bob@DB on 2021/07/28 19:43
Quick and easy to use. Thank you 🙏🏻
Used to be brilliant ...
by AliGWright on 2021/07/22 15:58
… but some months ago the camera upload feature stopped finding images on my phone and I now have to select images for upload manually. I thought it had been fixed when it started working again about ten days ago, but yesterday it stopped finding images. I have vast amounts of storage, so there should not be a problem. Disappointing!
Unusable
by Ray Z on 2021/07/21 22:17
Totally useless. Nothing does what it’s supposed to do. Confusing interface that looks 20 years out of date. Avoid.
Greed
by volvo 40 on 2021/07/21 12:12
I have use Dropbox for some years now?. Now I am now getting emails wanting £10 per month for which I cannot afford been a OAP / disabled so money is tight?. Hopefully I will try to transfer all my photos to disc soon?. I have deleted quite a lot of doubles but are still been counted by Dropbox?. Dropbox has become unreasonable priced ?. Ex Pat Irish. This post has been misunderstood by Dropbox. Dropbox I have deleted quite a lot of doubles and should have reduced my storage? Capacity. I have always deleted photos and empty the bin and this reduces my storage? Please read the post?🤔
Starting to get fed up with daily updates..
by AussieTrappedinUK on 2021/07/16 08:20
Harvesting data from handsets? Dropbox was handy to have, but now it’s becoming a joke/burden. Either that, or you have rubbish developers and QA.. Stop updating and plan releases properly.
Syncs with Kobo well
by KC Starr on 2021/07/15 20:52
I use the free version to sync books and PDFs to my Kobo Elipsa which works really well. I do wish the upgrade version wasn’t so expensive but it is, so I’ll be sticking with the free version or finding an alternative.
Essential
by Emanuel-san on 2021/07/06 03:10
I would not be able to live without it, reliable on every platform. The desktop app is awful, just don’t use it, for the rest is perfect
Load of rubbish. When trying to establish password, EVERYTHING I type in says
by Strider1300 on 2021/07/04 13:45
Password is taken
Muy bueno
by Luisavrc on 2021/07/04 00:41
Soy nueva usuaria y de verdad me ha gustado la aplicación
Rubbish
by mum1403 on 2021/06/28 19:59
Can’t download, not showing any files !!
Ock aye
by Wigton al on 2021/06/20 17:04
Da
Simply does not work
by cloudb64 on 2021/06/20 00:41
Unable to connect to Dropbox. Buttons to log in and create account do not function. Thanks for destroying my access.
Dropbox sinc issue
by 8iaj8iaj on 2021/05/29 11:03
I have recently bought a new IPad Pro and when I downloaded Dropbox onto it my files are not in the same order as all my other devices?
Photos view broken
by Flash477948 on 2021/05/27 23:31
The photos view has been broken. It used to be that if a photo was moved from the camera uploads folder that it would no longer be visible, but that no longer happens
Bad news
by houseman567 on 2021/05/27 14:43
I’ve recently been blocked by Dropbox not allowing me back into my account AT ALL and for no reason at all really not impressed as I kept all my business files and really important files on this app
Great app
by Atta2008 on 2021/05/26 01:55
Very good App 👌
Excellent, but …
by Lorem ipsum dolor sit etc on 2021/05/19 13:56
… shame it’s limited to three devices.
The app can not find my photos
by EllaJay1972 on 2021/05/19 10:16
I’ve set the permissions up for Dropbox to access all photos taken on an iPad so what is preventing the app from finding them? This is SO frustrating!!!!
Couldn’t load file!
by Kamal.hdn on 2021/05/15 13:55
I have been using Dropbox almost 5 years & I have never come across this issue “Couldn’t load file” I tried everything but still not solved. Help help
Files
by .Mpr localhost on 2021/05/11 17:35
Go all over the place it doesn't sync them very well (I made the same folder twice and it's not on dropbox) -d (00:46:21) 9/5/2021
Failed to cancel free trial was charged
by Dropbox customer on 2021/05/10 10:43
£9.99 because had not realised automatic debit from our account after 1month. Check the small print!!!
Mr bharat
by bharat h patel on 2021/05/10 09:33
Thank you
Can’t access account after successfully changing password
by Pi$$€d off K on 2021/05/05 14:56
I can’t log into my account. I’ve changed my password but I don’t have my old phone or number anymore, because of that I can’t get the pin/code that was sent. I change my number a couple of years ago can I have some help please I tried asking online chat now I’m trying on the app. Help please
Same problem as last update. Corrupted Photos 05/05/21
by Blitz7287 on 2021/05/05 12:02
The previous update broke the app for it. It's constantly corrupting images as they are being uploaded from an iPhone 11 on the latest public update. I'm on a business plan using it for my business and it's hampering my ability. Currently testing out other options.
Won’t let me go!!!
by thickobviously on 2021/05/04 10:27
A great app until you want to leave. I still pay £9.99 monthly for the upgrade because I CANNOT FIGURE OUT HOW TO GET IT OFF MY PHONE. NO HELP AVAILABLE. BEWARE!!!
Dropbox pics
by BirchieSP on 2021/05/02 21:20
Great storage and retrieval
Simple to use file storage
by Strongmoon on 2021/04/29 20:13
Dropbox has always worked seamlessly for me however since latest iOS update 14.5 the scanner function causes the app to crash (impossible to use this function now). I’m using iPhone 7.
Amazing tool day in day out....
by Guttibh on 2018/05/29 08:37
I joined Dropbox 9 years ago and since then I use it on daily basis. I am a big fan... the app is very easy to use, convenient to keep those receipts I can’t throw away. Sharing files with my friends is easy and they can also have a copy of “that” special picture I took. Mum has access to my pictures and from abroad (15k miles away) she can check them out at anytime and see her grandchildren growing up at fast pace. Its reliable and secure! I trust my files are safe and at my fingertip at anytime! Thank you the developers for coming out with this great tool!!
Great, expensive tho, customer support not top notch l!
by GreekNiko on 2021/04/13 19:57
When it works this is very good & deserves its place as one of the market leaders, but it’s not the most generous with free space & if you pay for more space (as I do) it’s not the cheapest out there by a long shot! However, if you happen to encounter a problem I’m afraid you’re on your own, the community support is flakey with not many hits & little advice useful advice IMHO, emailing customer support is not particularly speedy & takes time to get to heart of the problem! Also, most importantly, don’t develop a problem out of ‘office hours’ or at the weekend! All cloud based services like Dropbox will encounter a problem at one time or another, so customer support for a big potential standard setter (like Dropbox would probably like to think it is) should have 24/7 help available, especially for the high subs it asks for! Otherwise I guess it’s as good as anything else around!
Why make saving files so complicated?
by HealthyFoodie77 on 2021/11/26 02:31
I rarely write reviews but this app is really frustrating to use, after some “genius” decided to change the flow of saving a file on your device. Someone needs to find a new UX expert. Why do you think anyone wants to go through 4 steps to save an image from Dropbox to their phone? This is how ridiculous the flow is: tap on the file > share > export file > save image. It gets worse. The “save image” in not the first option but the third option hidden under the fold so as you try to scroll you may accidentally select the other two options (which I never use) and then have to start again. Why not have “save image” in the top level or under “export”, not “share”? Why is “manage link settings” (who needs that?) before “export file”??? Also, sort by “date modified” hasn’t been working for a while. When selected, it sorts files alphabetically.
Amazing app but the fee
by Kamzeh on 2020/09/14 12:05
I love love this app, one of the easiest storage apps but my goodness the fee. You only get 2GB for free which is too little for most people but then if you want to subscribe the only option is to get 1TB. Realistically no ones going to use up that much space straight away. I’ve had my paid account for about 2y? now and I’m not even half way (just checked and I’ve used up 7.5% of my paid storage, 7.5!!) it would have been logical to have different paid options so everyone can choose what suits them best. If you need more storage down the line you just get a more expensive option. I’ve contacted the CS numerous times regarding this but they just say we don’t have another option for now so it’s no help. Once I clean up my phone and back up all my photos onto my laptop I will be unsubscribing unfortunately and only use the free option if I need it.
Great for storage but that’s about it
by Darreng0506 on 2020/06/27 10:32
Been yang DB for a couple years now as a paid subscription instead of using a hard drive. It’s great for storage but as I use it for all my media, photos, video and music have found that it lacks a lot in terms on media functionality. Would be great to have integrated media player with editing software, photo editing even being able to carry out simple tasks such as rotating images instead of having to export edit then save again and delete original unedited files. Also truth to batch move multilevel files in the app occasionally crashes and files are not moved and deselection of files and attempt to move again is required.
Great but has limits
by Rasheef on 2021/04/17 15:36
It’s a fantastic app, truly, I use it a lot. But it seems to lack some polish when integrating with iOS, and just support for modern video standards. My main gripe is you can’t export Live photos from iPhone, something Apple have supported for years there’s not really a good reason for not being able to export the mov file associated with Live photos. It means you still have to sync to a Mac and then export to Dropbox if you want to retain them, a major additional faff. Also the lack of support for HDR video previews is a little baffling, HDR has not really snuck up on us, it’s been coming for a long time. I’d like to be able to watch HDR without then looking like a washed out mess please.
Life saver
by JoeLeese on 2020/03/06 19:55
I very rarely write reviews, but Dropbox has earned 5 stars from me more than once. Absolute life saver, I pay for business storage and have never regretted it once. It’s saved me after tipping water on my laptop on client deadline day, and from my own stupidity deleting files without thinking. If you’re thinking about whether it’s worth paying for the space to keep all your files in the cloud...it is. Do it now and thank yourself later.
App Broken Since iOS13
by MrWillRA on 2020/07/07 15:44
I've either been unable to upload any files from my iPhone since September 2019 - or uploads were painfully slow and required the app to be open and the screen on. Background uploads DO NOT WORK. After a very unhelpful exchange with Dane from Dropbox Support he confirmed that it was no longer fully compatable since the intro of iOS13! I was told that my paid subscription is for the backup servers only and not the App. His advice was to resort to the desktop software and that my paid subscription does not involve any support. This was the end of our correspondence and no assistance was even given to obtain the files. Very disappointing as I've been paying for something I can't use as intended for 10 months. No offer of a refund was provided.
Thought this would help!
by Ennoaj on 2020/05/30 11:00
I downloaded this app and initially thought it was great to hold my school support documents on, making it easier to send information straight from my phone to parents, during the Covid lockdown I am supporting families and children especially with their transition anxiety to their next school. I have some very supportive documents which I had hoped I could send to parents and you have not allowed me to attach them unless I upgrade! I am really disappointed that during this very difficult time that your company are not supporting us key workers to help support families by lifting this fee. Truly disappointed. This could have been a really good tool to help us but instead the greedy fee has been your only interest.
Wonderful!
by AAA.KS on 2018/06/07 13:26
All I want to do is move my files out of dropbox into my ordinary device storage. It only gives me the option to download and view my files inside the app. I need it outside the app to use it to edit videos, transfer it to other mediums, like my usb flash drive. I feel like my own property is being controlled and quarantined away from me. I feel angry. EDIT!: I am happy! I have found out how to properly download my files. I click ”...”, then I click “export”, then I click “open in...”, then I can save to my iphone, copy to my Google drive and do what I want. Thank you!
App OK but not compatible
by Catfish_Spoonbender on 2020/09/17 14:06
The app itself has always worked fine, but I can’t rate it any higher than two stars because the browser version- on my tablet at least- is so slow as to be unusable. It’s not my browser/tablet as this is the only website I have a speed problem with. Two test runs to access two different files took more than half an hour (and I still can only open them on the screen, not download!). If you only want to use the app it’s ok, but if you ever want to be able to access your files from any device that doesn’t have it, I strongly suggest another cloud storage provider.
Destroys battery life
by Just another SteveO on 2020/08/19 20:12
I was seriously about to return my iPad Pro for very poor battery life - it was dropping 40% or more overnight and normal usage during the day saw a terrible drop in battery life. Checked the battery in settings and found the culprit was the Dropbox app. Running in the background for up to 40 minutes every hour. Checked on Dropbox forum, not alone, others are seeing the same thing. Others also reported that turning off the background refresh didn’t solve the problem; deleting it however..... So, deleted app and so far, battery life normal. Needs sorting out - or just forget Dropbox, plenty of other providers available.
Trying to monetise loyal customers
by ncoops on 2019/11/07 00:00
So, Dropbox stops working on my iPad. Re-install - as suggested - and now it says I have too many linked devices and will have to pay to re-add my iPad. Crooks! The beauty of Dropbox was that it worked seamlessly and was free, with some reasonable limitations. Not any more. Now I’ll have to struggle to make Microsoft’s truly appalling OneDrive work for me instead. Pity that Dropbox is going to gradually lose all of its fans...
Only one overpriced storage scheme
by mcka98 on 2021/03/16 22:29
Just scoped out all the main photo backup apps as my 0365 subscription expired and my OneDrive storage shrank. My main archive is about 350 GIG so 500 GIG would be perfect. Dropbox only offers 2 terabytes for £9.99 a month which is way over what I need price and capacity wise. If only there was a 500 GIG storage option for £2.50... Are you reading this Dropbox people!!?. It’s actually far cheaper for me to go back to 0365 for £5.99 a month which gives me all the office apps/bells and whistles AND 5 terabytes of storage for my files and pictures. Can’t believe I’m bigging up Microsoft but you get a lot more for your money with them 😂
Bug in most recent update
by mrchimp on 2018/06/08 18:41
This used to be brilliant. I’ve reported several times that since the last update the app is using ENORMOUS amounts of mobile data, even with cellular data off for photos and videos. The app has used 12gb of my mobile data in a couple of days since I switched it back on, despite mostly being connected to WiFi, and video/photo upload off. I barely use the app most of the time so this is inexplicable. What the hell is it doing?! That’s the size of 3 full length DVDs or a large PlayStation game! It did the same in May and cost me a fortune in extra data charges until I realised the App was using it all. It got through 5gb in a hour that time, although admittedly I had photo uploading on, it seemed to get stuck loading 1 photo constantly. No compensation from Dropbox for all the wasted money on EE data top ups. I’m a paying user and I’m losing my patience with Dropbox for not sorting this out, if it is not sorted I’ll take my money elsewhere. SORT IT OUT DROPBOX
Horrific with Text Files
by webplus on 2018/09/17 20:33
Creating and saving text files is extremely bad with this app. It doesn’t allow you to simply open the text editor and add text with autosave as most iOS apps do. You have to tap something before you can edit a text file and then remember to save any changes or edits, otherwise it’s all lost. The app constantly fails to load the latest version of text files. Instead you get the version last opened on the device, which could be days or weeks out of date. The app may or may not realise this after several minutes and ask you to ‘refresh’ the text file to get the newest version. This frequently causes conflicted copies of text files. The only way to bypass these problems is to remember to force quit the app whenever it’s used to hopefully get updated text files. Very unreliable and a terrible experience if you use it with text files.
Making an iPad genuinely useful
by George AdvHtg on 2018/06/04 15:51
It would be great if DropBox would included an rtf editor within the preview pane on iOS. As of today - June 2018 - the only files you can directly type into are .txt files. Such a shame - surely an rtf-editor isn't too much to ask for? On the positive side, without dropbox it would be a real struggle to switch over to using iPad as an everyday business tool. The offline files facility is SO much better than Google Drive.
Easy to use, but false sense of security.
by viewer-x on 2018/05/28 17:36
I signed up for dropbox paid version in the hope of being able to sync and share my files across all my devices and be fully up to-date. Imagine my shock when having saved my spreadsheets to drop box that I’d spent hours working on my mobile pc, looking at the dropbox tray utility to confirm everything was synced, and opening up the same files on my internet enabled home pc to find that not only had my dropbox files in the cloud not been updated but the old files on my home pc overwrote the mobile laptop files destroying hours of work!! I would have been better off with a usb keyfob! (That is where I am now). No conflict resolution or management and no previous versions offered. Nada. Hugely disappointed. * No detailed file list with date & time * No effective conflict resolution for concurrent changes on more than 1 device.
So Useful!
by Ms GogoGirl on 2021/11/06 23:56
A friend set me up with Dropbox as a way of sending photos to me when I was homeless. I can’t live without it now. While apps are now charging to use pre-installed storage I am never worried about losing my phone or keeping my photos safe. They automatically go to Dropbox and I can access them on any device. What’s not to like??
Great to stay organised
by Cudgeecoo on 2020/05/30 17:44
I use this app mostly for work purposes but have a personal account too. The ease to be able to share dance choreography and work related things with colleagues is brilliant. If the monthly payments were lower for more storage to let’s say £6.99 I’d be tempted to upgrade my personal account. That’s the only thing I would like to suggest.
Is this really a storage service
by ct1003 on 2021/08/06 09:29
App is designed for collaboration, so you have to send yourself a notification when you upload a file and heaven forbid you don’t want to share a whole folder, do you? So it’s not really very useful if you don’t have any collaborators and to rub salt into it doing anything with your data requires you to ‘export’ it so it’s not really very useful for storage. So change the name to DropSend and we will all know where we stand.
The companion you need
by 4evermusiclover on 2022/04/13 02:45
My work companion for years now even before offering me 2 extra gigs for free 😀Growing better and better. Simple, handy, easy handling - the offline selection particularly precious. Sharing from Desktop to other devices i use at work saved my life and the life of others (shared folder). THANK YOU!
Awful experience
by Jaaaal on 2021/01/24 15:01
I recorded a video 14.5 minutes long of course it won’t send through normal channels so I thought great drop box option. Downloaded the app because it said it was better. I’ve signed up for a 30day free trial to even use, I’ve spent 1 hour 40 minutes uploading this video to it to send for the recipient to not even be able to view it without signing up themselves for the same trial. I am fuming. Absolute waste of time and will be cancelling and never using again. Next step going to try Google drive and hopefully that won’t let me down.
Continually fails to connect to server
by Deephorse on 2020/07/09 05:34
I've had the Dropbox app on my ipad for several years now, but hardly ever use it. I was recently sent a Dropbox link to download some files that I had purchased. It took me a while to work out hw to do this because information on how to use the app is non-existant. Once I knew what I was supposed to do the next issue was that the app continually failed to link to the server. I finally found a workaround and had to use it after each file download. It will be a while before I ever use Dropbox again.
Always there for me....
by FizzyWhizzyPapa on 2018/05/26 06:06
It really is. I can save from my phone and find it from my laptop. In this day and age we shouldn’t be storing on our devices that is so last century ;-) Why have your smartphone or laptop die or get stolen or lost to find you’ve list all your important pictures and documents. Often our devices groan under the weight of all the storage they need to manage ! Dropbox it. Automatic camera upload, scanning and saving documents and decent storage at reasonable prices. You can make some documents available offline too which is helpful for guides, maps & timetables. It’s almost perfect, a little more whizz and more intuitive controls and settings would make this a standout market leader !
Used to be brilliant ...
by AliGWright on 2021/07/22 15:58
… but some months ago the camera upload feature stopped finding images on my phone and I now have to select images for upload manually. I thought it had been fixed when it started working again about ten days ago, but yesterday it stopped finding images. I have vast amounts of storage, so there should not be a problem. Disappointing!
Take care, you may be paying twice!
by Markw57 on 2020/08/21 19:29
I am a long time Dropbox user with a Dropbox professional account. I used this app to connect to my existing Dropbox account. No problem with that, that is how you would expect to use it. However several years later, I have just found out I am paying twice for it. Apple has placed a subscription in my iTunes account. No idea how it got there. I have been paying around £10 per month for the privilege of connecting to my Dropbox Professional account which I am paying £199 a year for. I have never taken out another account, why would I? My account is directly with Dropbox. I don’t recall any messages in the app saying a subscription would be applied either. So take care with this app and check your subscriptions from time to time. The app works fine, just not at all happy about this scam.
Dropbox is a lifesaver
by Svensonator on 2021/07/30 08:20
Working from home during lockdown, working out and about, accessing docs from anywhere on any device, Dropbox is a lifesaver. No more “could you poss send me the budget we did for ... “ or “the post production schedule for the summer”. It’s all accessible all the time anywhere. I love it!!!
Easy and Essential
by Kemilyb on 2019/03/22 06:29
I Love Dropbox. Started almost a year ago when I joined a guitar group. My bulging folder of paper music, was heavy and a pain to keep printing off. Any alterations were wasteful. This digital space, where several of us can alter, share and view our music is a massive part of our time. Not sure life would be so easy without it.
Great App... but...
by alun101_uk on 2020/09/16 22:01
Been using Dropbox since the beginning and can’t fault the app, however, now I’m restricted to 3 devices only (I used 5 with my band) I need to upgrade. The price plans are still too much though. I’m not fussed about getting 2Tb of storage, more than happy with 8Gb as I use iCloud for most other things. If DB offered a monthly price of <£5 just for adding more users, that would be great, but £7.99 is just too much... hence not 5* review.
Great for work
by imp85281 on 2020/01/22 22:44
Consider using Dropbox for sharing files with VA’s or photos with them. My Va accesses whatever I put up and it’s super easy. I get emails when she changes things in the folders too so that’s great. 2 GB for free is loads too. I understand why you may start using more space and I think I’ll probably most likely end up there. I’m not sure how much I’ll use so I’ll probably take it one step at a time. I think I can back up my iPhone data this way but I’m not sure. I’ll have to look into that. All in all, I’m very pleased and have sent out referrals links too as I think lots of people can benefit for using this. It’s great. Thanks. Bye
Cancel sync
by Jimbobbybobby on 2022/04/06 12:22
Very poor support. I accidentally pressed sync to my computer a few months ago. I don’t want to sync to Dropbox the information but there is NO FACILITY TO CANCEL. I have tried contacting Dropbox but to no avail, all I get….and nothing else….is a request to upgrade my Dropbox which I do not want to do. I cannot find a way to cancel my account. All Dropbox seem to be interested in is pushing me to have a monthly subscription which I have no interest in getting. I’m caught in a time warp. Very very poor support for what they don’t want to hear l. 😤😤😤😤😳😳
Poor scrolling
by CHECKPRIME on 2020/12/09 18:50
Please, please, please redesign the scrollbar. It’s impossible to use on an iPhone 11. That tiny little round excuse of a bar is so hard to press and drag. Also, why the hell do I need to log-in via a built-in browser when trying to submit feedback on your app. Please do put some more effort in the ux to make a full app instead of having vital sections like feedback loading in a browser. Thank you
large uploads very inefficient
by Chaoticjohn on 2020/08/30 04:31
i generally have a good experience with dropbox which supplants a lot of the inadequacies of the ipad operating system. but i’ve found that large uploads take an extremely long time. i suspect there’s a problem in breaking files down. currently uploading a single 2.5gb file and it has taken +12 hours to get to not even get to 90%. i understand download and upload connections are optimised differently by infrastructure but this looks more like a problem in the app. the app runs extremely sluggishly in this time and like it’s consumed the device’s entire memory. i’m on ipad pro and i expect better. as i say generally very good. the upload handling though seems like it needs attention.
Dropbox app
by Thearyan96 on 2018/09/27 20:02
I tapped the drop box app to open it but it was taking a very long time to open the app and put my email and password in they accepted my email and password but it is taking a long time to log in I deleted the app and downloaded it again I know I have my email and password is correct because I have written them down before I made my account as well as I log in on my laptop but I only have the problem when I use the app on my IPhone I don’t know if it my have problems with internet or the app any one have the same experience I have?
It’s good
by Tate1234321 on 2020/09/29 18:25
You can do a bit of changes a bit more bits and pieces it’s great a very good game the age though is including I thought it would be be like 12 years old but my friends love this app I quite boring but typically awesome pls do a update this is very indispensable and it’s royal and loyal I’m 45 years old this game is awesome
Stuck/won’t update
by Chico Cheb on 2020/07/30 09:02
Last 2 weeks this app has tried to update but just gets stuck. Spinning loading icon, but never updates. Have been using this for years with no problems but just recently seems too keep sticking on update. Other than that the app still works fine.
Notifications temperamental
by Laurie-Jane on 2020/05/10 12:03
The notification system for comments or mentions in comments is extremely temperamental. Some days this will be working just fine but the majority of the time I have to wait for an email to say there has been a reply to a comment/mention. Aside from that Dropbox is fab and always has been. Just a shame about this feature.
Worst file storage app
by Genova witness on 2019/07/30 12:34
Just tried to use Dropbox after deleting it years ago, I should have left it deleted. After opening it up it says I have apparently used 98% of my 2Gb space but when I go to my files I can’t delete anything, the only files there are images other people have shared with me, are these taking up space in my storage? Who knows. It’s impossible to tell at a glance with the app’s terrible UI and usability. Overall a poor file storage app, many other apps developed by kids work far better, or just use google.
You have made a new update without notifying and it BAD!
by this cant work .. on 2019/03/11 18:41
I came on it thinking oh let move these file to my pc . Oh nooo I forgot it take forever to upload and I can’t even add the files some time get the old menu back ASAP it was a 5 star but no longer until you change it back and don’t say you haven’t it wasn’t like that yesterday or this morning in fact
Reliability is everything
by Ummsalam on 2020/03/16 09:23
Have been using Dropbox for several years now in its free version but recently upgraded to a paid contract. I researched other options and tested a few but found Dropbox to be the most reliable with a lot of flexibility. Not the cheapest but for me consistency and reliability of service was paramount.
Can’t connect to IOS files
by Swebo on 2019/08/18 21:44
*******Issue below was resolved and fixed promptly ********** I am not sure when this happened but it must have been in the last couple days. When I open excel or word, I no longer can access my Dropbox files. I am being told that its not supported and sometimes even being told that the server is not reachable. I wish I could send you the screen shots. I have deleted the Dropbox app and reinstalled it - same issue. I have deleted my account from excel and word and now can’t re-connect it to Dropbox. It used to work well these last couple years for me.
Can’t close file preview
by Mikebaughurst on 2019/09/28 18:10
Been using Dropbox for years & not had any real issues until last app upgrade. I now can’t close the file preview window, the x that used to be at the top on the left has disappeared, tried uninstalling, restarting iPad but to no avail. Most of my files have long file names which I now can’t see due to only having less than a quarter of the screen to use, probably going to delete app as it’s now unusable
Over charged
by Emilyyy j on 2019/09/06 07:27
I have been using drop box for years and recently went over my limit on storage for free so I upgraded. I went on to my account and I still had no extra storage space and my account was still saying basic so I assumed the upgrade didn’t go through. I have checked my bank accounts and they have been taking £9.99 for months. I have tried to contact them, to cancel and refund but cannot get through and it’s impossible to stop it as my account still says basic. It’s so frustrating!
Major problems in latest version...
by Ken Kei Whitewind on 2018/10/13 09:24
I’ve been a long term user but there are major problems after the latest update. App keeps crashing when opening files. Freezes when trying to navigate files. Unusable basically. Is there no QA?
DROPBox
by hidehi1966-3 on 2020/10/28 18:48
I’ve been using Dropbox for several years now and am more than happy with the convenience it provides. In terms of security, versatility and ease of use, I also can manage my media, work and personal artefacts with confidence... I wish I’d thought of the Dropbox idea!.. Robert AWERE - Author/Publisher
Simple to use file storage
by Strongmoon on 2021/04/29 20:13
Dropbox has always worked seamlessly for me however since latest iOS update 14.5 the scanner function causes the app to crash (impossible to use this function now). I’m using iPhone 7.
Love this app
by ILlolsurupurise on 2020/11/13 18:56
I love this app because since lockdown because of Covid-19 I’ve been using as my piano app for uploading things from zoom/Skype to here and since I’ve got my grade 1 I use it to upload videos and my piano teacher comments back thanks whoever made it and bye!
Good free alternatives these days
by CaptainClam on 2021/10/11 21:46
I tried to save some photos to Dropbox, but it said it needed to do a one time upgrade. It got stuck for over 30 mins signing me out. I killed the app and relaunched only to be told I needed to sign in, but first I had to pay money because I’d hit the limit on the number of devices. This is poor. I’ve got free alternatives with way more space: Apple iCloud and, from work, OneDrive. It looks like after 15 years that Dropbox is over for me. Other people will follow.
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Dropbox: secure cloud Storage
Description
Dropbox lets anyone upload and transfer files to the cloud, and share them with anyone. Back up and sync docs, photos, videos, and other files to cloud storage and access them from any device, no matter where you are. And with advanced sharing features, it’s easy to share docs and send files—large or small—to family, friends, and co-workers. Features: • Automatically upload videos and photos from your camera roll to cloud photo storage—all in the background—for easy video sharing and photo sharing. • Access any file in your account—even offline—and preview over 175 different file types with no special software required. • Easily send large files by copying and pasting a link you can give to anyone, even if they don’t have a Dropbox account. • Scan documents, receipts, IDs, photos, and more using your mobile device and transform them into high-quality PDFs, so you can view and send anywhere. • Sync folders on your PC or Mac to Dropbox with computer backup, and recover older versions or restore deleted files with version history and file recovery. Sign up now for your free Dropbox Plus trial. You’ll get 2 TB (2,000 GB) of storage space—that’s enough room to save files from all your linked devices. We’ve also introduced some new features as part of your Plus plan: Dropbox Passwords to store and sync passwords across all your devices and Dropbox Vault to secure and organize your most sensitive documents. And with Dropbox Rewind, you can roll back any file, folder, or your entire account, up to 30 days. Existing Plus customers can upgrade to Dropbox Professional. With 3 TB (3,000GB), you can store all your stuff—from work projects to personal photos—and have space to spare. You and your clients can comment on most file types without leaving Dropbox. And you can protect your work with a watermark, add shared link controls, or rewind your account up to 180 days. Before starting a trial or completing payment, you’ll see the plan price. This amount will be charged to your iTunes account at confirmation of purchase and on renewal and will vary by plan and country. Dropbox subscriptions renew monthly or yearly, depending on your plan. Your account will charged for renewal 24 hours before the end of your current billing period. To avoid auto-renewal, turn it off in at least 24 hours before your subscription renews. You can turn off auto-renewal anytime time from your iTunes account settings. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase. Dropbox is a secure cloud solutions leader trusted by Fortune 500 companies for their most sensitive data. Over 14 million paid users choose Dropbox because they know they can count on a company that’s also dedicated to their security and privacy—no matter what they do or where they are. Let Dropbox be your all-in-one file storage, file organizer, file transfer, and file sharing solution for all your devices. We’d love to hear from you! Join the Dropbox community: https://www.dropboxforum.com Terms of Service: https://www.dropbox.com/terms Privacy Policy: https://www.dropbox.com/privacy
Useless
by 5653264 on 2022/05/14 10:24
New to dropbox. Very difficult to use. Icons make no sense. Very disappointed. “Help” section very poor.
Uninstalling due to shady hiring practices
by Coope666 on 2022/05/11 08:41
Uninstalling due to shady hiring practices.
Sooo slow
by Abby jade on 2022/05/08 17:15
Super fast WiFi at home and I tried to upload a video of my wedding speech to share at 8am. It’s now 6.15pm and not even half way!!!!
Absolutely useless.
by rickenbacker360/12lh on 2022/05/05 18:10
I have found this to be absolutely useless. ZERO customer support. I have tried and tried to access and pay for an enhanced storage package. My Bank has been billed for the service - but no such enhancement has been applied. Tried contacting Customer Support - useless. All I want is the service that I HAVE paid for to commence. Once again - ABSOLUTELY USELESS.
Missing all my fles
by -.:"?!boo on 2022/04/26 09:38
Unfortunately I lost all my files twice over the years , and there is no way to recover it. Years of important personal files. Last time was last week. I tried many ways to recovery it, but there is no trace of the files, is like they never existed. Do not trust dropbox and if you do, make a backup on a regular basis. Luckily I had one from last December. I will try now OneDrive, let’s see…
Useless!
by stephen9405 on 2022/04/16 22:52
Not only will this app fail to let me use it but I am continually being asked to upgrade to increase space. I cannot stop my monthly £9.99 payments. I wish I had never tried it. My advice is do not take the free trial!
Keeps everything in one place
by maggy maggy on 2022/04/16 08:36
Use this for my choir songs, it’s great as everything together & easy to use.
The companion you need
by 4evermusiclover on 2022/04/13 02:45
My work companion for years now even before offering me 2 extra gigs for free 😀Growing better and better. Simple, handy, easy handling - the offline selection particularly precious. Sharing from Desktop to other devices i use at work saved my life and the life of others (shared folder). THANK YOU!
Irritating!
by via247 on 2022/04/07 16:44
I used to use this program all the time. It now saves files in a format I can’t access either on my pc or phone ! Please explain how one saves files in a simple form (jpg), not some daft format that I can’t use or save or now retrieve!!
Cancel sync
by Jimbobbybobby on 2022/04/06 12:22
Very poor support. I accidentally pressed sync to my computer a few months ago. I don’t want to sync to Dropbox the information but there is NO FACILITY TO CANCEL. I have tried contacting Dropbox but to no avail, all I get….and nothing else….is a request to upgrade my Dropbox which I do not want to do. I cannot find a way to cancel my account. All Dropbox seem to be interested in is pushing me to have a monthly subscription which I have no interest in getting. I’m caught in a time warp. Very very poor support for what they don’t want to hear l. 😤😤😤😤😳😳
Upgrade fails
by 🤢💖😢👨🏻‍🦳😩 on 2022/04/01 21:09
After purchasing my account for £9.99 a month for more storage I attempted to restore purchase, all I’m met with is an error code and the message unable to upgrade, I have been charged for the upgrade but not able to use it ! I’ve attempted to contact Dropbox and have had no response, it seems many others are experiencing this issue, but as yet there seems to be no solution, so I’m currently paying for storage I can’t use with no hope of resolving this, poor show for £9.99 a month !!!
Needs improvement
by Infinaneek on 2022/03/25 10:55
I’ve used dropbox for over 10 years and the app for most of it. -better handling of long file names. -proper audio player, which allows browsing during playback, playlisting. Etc -ability to open in web app, so we can make use of rewind etc. -support for rewind, version history etc.
Rubbish
by nicklanahan on 2022/03/22 10:01
No support at all only interested in the money.
Very poor customer service
by Wee,an on 2022/03/17 23:57
Very poor service Account got disabled for no reason or warning And support gave little help to try and fix Avoid
Love Dropbox
by Mickey Bros on 2022/03/04 10:32
I love Dropbox because I can review my work and updates of PDF’s on any device. I can also make a file for my clients where they can download my personalised work I have shot for them.
Upgrades don’t work
by CCcoco_86 on 2022/03/03 09:27
Tried to upgrade as part of a 30 day free trial then £9.99 for the plus 2000GB. Dropbox charged me £9.99 and never gave me the free trial not only that they haven’t given me the 2000GB. No human customer support just a bot, so your wasting your life trying to get it sorted. It’s 2022 this isn’t satisfactory.
files
by Coljo52 on 2022/02/25 09:47
Really good
Can't log in
by Do faku on 2022/02/22 14:57
After many attempts resetting password and going through 2 verification nothing. Can't log in on iPhone. Why?
Rubbish
by notnaff on 2022/02/21 13:00
On the iPadOS the sign-in email text box is disabled so you can’t, er, enter an email address. How does this get past Dropbox and apple QA?
Maria
by leighroybrown.87 on 2022/02/17 21:26
These are old pictures of the
iPad and Dropbox
by kliomnpghtsde on 2022/02/10 19:52
IPad and Dropbox are not playing nicely. I cannot move/copy from Dropbox to any location on my iPad and I cannot attach a Dropbox file to a gmail mail. I have to use Dropbox for compatibility with some other cloud devices but I am not happy that I have to port through OneDrive on a PC. Someone is not playing nicely
Great product but poor app layout
by Rich2902 on 2022/01/30 22:30
Folder management is not difficult to do. Somehow Dropbox makes this much harder and less logical than it need to be. Doesn’t take away from the brilliant sync service and how reliable it is but it’s a shame the app isn’t better.
Amazing
by Bojothe partyman on 2022/01/30 07:45
Drop Box is an amazing app for dropping stuff you need to save or share. Great Application.
Find a cheaper option
by helen-lou on 2022/01/27 07:55
Can not get hold of anyone when needed for help??? All they want is money off you as all you get is messages saying your drop box is full you need to upgrade so I did to 2tb and it still never let me down load anything so I cancelled it asap and all I get now is you need to upgrade to 3tb MONEY MONEY MONEY ITS DEFO A RICH MANS WORLD
Five Stars!
by cghchgcjhgcghjccjhgc on 2022/01/22 16:26
Dropbox is very useful to me as I upload videos onto YouTube and usually it’s very difficult to upload so Dropbox helps an awful lot make large attachments ( hours long ) send onto YouTube. Now some of you guys will probably think that you can send a video as long as you want onto YouTube now you can but on my editing app it’s very hard to save, load etc.
Avoid
by Ross_1912 on 2022/01/21 03:06
Whenever you try upload it just crashes. It also uploads in no order even when you try to upload in the same order you have on camera roll. have a high powered new iPhone so it isn’t the phone. Avoid at all costs. Not worth the hassle. Get google drive instead don’t touch this worthless product with a barge pole
Why
by JTV@15 on 2022/01/20 23:25
Why? I just want to download to my downloads folder. Piss off.
Not uploading
by jxjdjcjfjf on 2022/01/10 23:17
Been trying to upload 1 video all day to a folder and it still hasn’t uploaded. Wasting my time when I thought this was going to be quick and easy..
failure after failure
by Just want a good service DB on 2022/01/08 15:01
I have a Dropbox pro for three years and every time I try to upload a file anything bigger than 150 MB it fails I’ll try again it fails..i try again and eventually have to use we transfer
Indispensable
by BratscheScratcher on 2022/01/08 00:19
One of the fundamental tools of team productivity in our time.
Excellent
by Zohre RZ on 2022/01/07 16:59
I love it
Must have
by Gen.user on 2022/01/02 00:26
Used everyday to store various files & documents. Don’t always have a usb, portable drive or such at hand all the time, so this is a must have as can be accessed from a few devices anytime.
Brilliant
by Rory Greeen on 2021/12/28 07:03
Makes organisation across devices so much easier
Disappointed
by fhdvjfxb on 2021/12/21 17:04
Despite paying for a subscription, my dropbox has failed to update to the features of dropbox plus, i have restored purchase and its says error 403 no matter how many times i do it
One off Payment for 2TB Storage
by KRSPRKJ on 2021/12/19 13:25
One off Payment for 2TB Storage
Great app but not so good after update
by slitscan on 2021/12/15 23:17
I’m a big fan of this app but since the latest update with iOS 15.2 it has become very slow and automatic camera roll uploads no longer work. Hopefully it’ll get fixed as now not very useable.
Keeps signing out
by WillLondon998877 on 2021/12/12 09:43
The app keeps signing me out without warning when I’m trying to upload files
Help
by gftck on 2021/12/10 15:17
I need to know how to move about on my new IPhone 13 but I’m lost and I didn’t get enough demo in the shop. The instructions on the paper are too tiny not fair
Not now
by jtfester on 2021/12/06 20:59
I’m busy
Won’t upload from iPhone
by Russ2548 on 2021/12/06 18:26
A bug that means you can’t upload from iPhone as it just keeps saying check your internet connection, tried to get help on this from support but no fix! No use to me if it doesn’t work.
Why make saving files so complicated?
by HealthyFoodie77 on 2021/11/26 02:31
I rarely write reviews but this app is really frustrating to use, after some “genius” decided to change the flow of saving a file on your device. Someone needs to find a new UX expert. Why do you think anyone wants to go through 4 steps to save an image from Dropbox to their phone? This is how ridiculous the flow is: tap on the file > share > export file > save image. It gets worse. The “save image” in not the first option but the third option hidden under the fold so as you try to scroll you may accidentally select the other two options (which I never use) and then have to start again. Why not have “save image” in the top level or under “export”, not “share”? Why is “manage link settings” (who needs that?) before “export file”??? Also, sort by “date modified” hasn’t been working for a while. When selected, it sorts files alphabetically.
Dropbox
by Mags961 on 2021/11/21 16:30
Don’t sign up for this it’s a nightmare trying to end subs and delete it 🤬
Stopped syncing
by GobbyJack on 2021/11/17 07:43
Gutted. Since the last update my computer and my iPhone have stopped syncing. This is causing me real difficulty. I hope it’s resolved sooner rather than later
Awful.
by Pete131991 on 2021/11/15 14:47
One of the only ways I can store enough photos and share them but the app is utterly unintuitive. Furthermore, it has suddenly stopped working on my Mac and will only open like a normal folder. Many of my photos have vanished without a trace. Bizarre. Unfortunately, there’s no alternative now as many colleagues use this embarrassing excuse for an app to share content.
Very important
by Nick D Bond on 2021/11/09 15:31
It is a great platform very useful. You are doing a great job! Keep it up with new function / updates. Congratulations!!!
So Useful!
by Ms GogoGirl on 2021/11/06 23:56
A friend set me up with Dropbox as a way of sending photos to me when I was homeless. I can’t live without it now. While apps are now charging to use pre-installed storage I am never worried about losing my phone or keeping my photos safe. They automatically go to Dropbox and I can access them on any device. What’s not to like??
No support for M1 Macs
by ben_mw on 2021/11/06 18:27
I know this is the iOS app, but Dropbox is an expensive cloud service, and desktop is a key pillar. My MacBook Pro M1 is performing so much better - ever since I removed Dropbox and switched to Tresorit. Dropbox is too expensive not to be providing first class software for ALL supported devices.
Great but…
by dananywhere on 2021/11/05 12:08
Gets 5* .. As ever Dropbox remains easy and effective; and helps me back up and manage my stuff. However, in case your listening… One the tablet/phone .. Would it be possible to add a select ‘all’, by ‘section/date’, and ‘non-individual’ select option; so it would be easier to select and sub-folder under the ever expanding ‘Camera Uploads’ folder. Thank you
Brilliant
by Our League Podcast on 2021/11/04 10:36
Use it for transferring mp4 clips from laptop to phone & does it it lighting speed.
Great
by Sisco B🥊👊🏾🥊 on 2021/11/02 19:11
Wicked
Good product
by Richard FP on 2021/10/28 06:58
It is easy to use across all devices
No Longer Compatible
by zzMannyzz on 2021/10/21 13:06
Used for used for years - latest update (20 Oct 2021) has made it intentionally stop working with my iPad.
Forced to leave a one star review in the hope you fix the bug!
by Saxylydz on 2021/10/18 21:06
Used as a subscription user, for many years happily. But for the last 5 days I can’t use it- every time I u]open a document through Dropbox on my iPad, the app crashes. It’s now unusable Please fix!
Good free alternatives these days
by CaptainClam on 2021/10/11 21:46
I tried to save some photos to Dropbox, but it said it needed to do a one time upgrade. It got stuck for over 30 mins signing me out. I killed the app and relaunched only to be told I needed to sign in, but first I had to pay money because I’d hit the limit on the number of devices. This is poor. I’ve got free alternatives with way more space: Apple iCloud and, from work, OneDrive. It looks like after 15 years that Dropbox is over for me. Other people will follow.
Open they’ll I’ll. brt bbii bay
by djcqwerty on 2021/10/11 20:50
X🤓😕😫😫😡😝😝😎🧟‍♂️🧟‍♂️😗☺️😛🤪😝😎🤓😎😉😗☺️🤓😝😎📼☯️☦️😉😎😝 B I. O o. 🎱⛳️🤿
Amazing
by Cumbuck3t on 2021/10/07 17:51
Not even the law can catch my illegal activities on here 10/10!
Dropbox subscription con
by the macleods on 2021/10/04 15:35
I have been threatened with a subscription payment on the free upgrade that I did not want and found it impossible to cancel the subscription within the first month what a con
Simple
by EliteEesa07 on 2021/09/18 09:56
Upload your file and go! So many web browsers rely on file transfer from Dropbox and even my keyboard which did this capitalisation! Wow! It is very simple, send it and that’s it!
M
by i teda on 2021/09/17 21:50
Please can you removing from my phone thanks
Why I’m annoyed
by i type but never think on 2021/09/09 23:53
Don’t like the ads I keep seeing on YouTube so yeah
Incredibly slow
by bry07865 on 2021/09/09 14:22
It takes absolutely forever to upload even the smallest file. Useless until they can somehow speed up transfers.
Interface is rubbish
by Mr Sensible on 2021/09/04 11:12
Messy user interface, not Logical.
Excellent product
by alwy4 on 2021/09/03 15:56
Good way to share information safely
I we we w we
by Reggie H on 2021/09/02 12:53
Iwow I can I can do it
Over complicated
by tonyjohn789 on 2021/08/26 16:22
What a bunch of rubbish!
Payed but no upgrade
by jmumm16 on 2021/08/25 10:59
So I paid for an upgrade and they took out 9.99 but my account hasn’t upgraded which to me doesn’t make sense. That’s the only reason why I’m giving it 2 stars
No longer works on iPad 2
by Lindamp on 2021/08/15 09:22
I can’t use the app on my iPad any more and it won’t let me use the web version either.
Cool App
by 786Warrior on 2021/08/09 04:06
Cool & useful app would recommend...👍🏽
Abysmal. Avoid like plague.
by Applearedicks on 2021/08/08 20:41
Like many, I got drawn into the dropbox world when they were bundling it free with mobile phones about 10-12 years ago, when cross platform cloud storage was a new thing. For a long time it was great, and I have 10 years of personal photos, not to mention all my music studio and work related stuff on there (about 300GB in total). The problem is that Dropbox MASSIVELY restrict your download speeds when you want to get your information back!!! As soon as you try to download anything over a 100MB, it throttles your speed to around 21kb/s (yes, KILO bits). This feels like a cynical attempt by them to prevent you from leaving them. Between periods of complete exaasperation, Ive spent the last YEAR trying to download all my 300GB info so i can reupload it to Onedrive, where i dont have the same issues. And no, you cant simply leave the machine running and do it in one go. The process is glitchy, continually throws up errors that you have to clear for download to resume, and then you mysteriously have files missing that need to be manually found and copied across. This is really basic stuff dropbox, how can you have a storage service which restricts users from downloading their OWN information to an honestly offensive speed, that they uploaded to you in good faith? This is discussed extensively by other disgruntled users on reddit etc, but dropbox are utterly silent on it on their help page and forums, blaming users hardware etc in a help request made by someone that I read on reddit - which is utter rubbish. I have a HP Elitebook (a £2k laptop) and a 600GB broadband, and have removed all the bandwidth limitations in dropbox, before you ask. Do yourself a favour and do not get stuck in their ecosystem. Their webplayers for videos and files are abysmally slow also... i believe all the data is stored in datacentres in california, so a clear sign of a company that hasnt moved with the times, and, in my opinion, will go bankrupt one day - taking all of your data with it. Avoid like the plague.
Is this really a storage service
by ct1003 on 2021/08/06 09:29
App is designed for collaboration, so you have to send yourself a notification when you upload a file and heaven forbid you don’t want to share a whole folder, do you? So it’s not really very useful if you don’t have any collaborators and to rub salt into it doing anything with your data requires you to ‘export’ it so it’s not really very useful for storage. So change the name to DropSend and we will all know where we stand.
Update has messed up my photos
by Annacsouthard on 2021/08/05 07:12
Was a great app, but recently has gone downhill. Used to show the status of an uploading photo or video which was reassuring to see when I had a lot to upload.
Dropbox is a lifesaver
by Svensonator on 2021/07/30 08:20
Working from home during lockdown, working out and about, accessing docs from anywhere on any device, Dropbox is a lifesaver. No more “could you poss send me the budget we did for ... “ or “the post production schedule for the summer”. It’s all accessible all the time anywhere. I love it!!!
Fantastic
by Bob@DB on 2021/07/28 19:43
Quick and easy to use. Thank you 🙏🏻
Used to be brilliant ...
by AliGWright on 2021/07/22 15:58
… but some months ago the camera upload feature stopped finding images on my phone and I now have to select images for upload manually. I thought it had been fixed when it started working again about ten days ago, but yesterday it stopped finding images. I have vast amounts of storage, so there should not be a problem. Disappointing!
Unusable
by Ray Z on 2021/07/21 22:17
Totally useless. Nothing does what it’s supposed to do. Confusing interface that looks 20 years out of date. Avoid.
Greed
by volvo 40 on 2021/07/21 12:12
I have use Dropbox for some years now?. Now I am now getting emails wanting £10 per month for which I cannot afford been a OAP / disabled so money is tight?. Hopefully I will try to transfer all my photos to disc soon?. I have deleted quite a lot of doubles but are still been counted by Dropbox?. Dropbox has become unreasonable priced ?. Ex Pat Irish. This post has been misunderstood by Dropbox. Dropbox I have deleted quite a lot of doubles and should have reduced my storage? Capacity. I have always deleted photos and empty the bin and this reduces my storage? Please read the post?🤔
Starting to get fed up with daily updates..
by AussieTrappedinUK on 2021/07/16 08:20
Harvesting data from handsets? Dropbox was handy to have, but now it’s becoming a joke/burden. Either that, or you have rubbish developers and QA.. Stop updating and plan releases properly.
Syncs with Kobo well
by KC Starr on 2021/07/15 20:52
I use the free version to sync books and PDFs to my Kobo Elipsa which works really well. I do wish the upgrade version wasn’t so expensive but it is, so I’ll be sticking with the free version or finding an alternative.
Essential
by Emanuel-san on 2021/07/06 03:10
I would not be able to live without it, reliable on every platform. The desktop app is awful, just don’t use it, for the rest is perfect
Load of rubbish. When trying to establish password, EVERYTHING I type in says
by Strider1300 on 2021/07/04 13:45
Password is taken
Muy bueno
by Luisavrc on 2021/07/04 00:41
Soy nueva usuaria y de verdad me ha gustado la aplicación
Rubbish
by mum1403 on 2021/06/28 19:59
Can’t download, not showing any files !!
Ock aye
by Wigton al on 2021/06/20 17:04
Da
Simply does not work
by cloudb64 on 2021/06/20 00:41
Unable to connect to Dropbox. Buttons to log in and create account do not function. Thanks for destroying my access.
Dropbox sinc issue
by 8iaj8iaj on 2021/05/29 11:03
I have recently bought a new IPad Pro and when I downloaded Dropbox onto it my files are not in the same order as all my other devices?
Photos view broken
by Flash477948 on 2021/05/27 23:31
The photos view has been broken. It used to be that if a photo was moved from the camera uploads folder that it would no longer be visible, but that no longer happens
Bad news
by houseman567 on 2021/05/27 14:43
I’ve recently been blocked by Dropbox not allowing me back into my account AT ALL and for no reason at all really not impressed as I kept all my business files and really important files on this app
Great app
by Atta2008 on 2021/05/26 01:55
Very good App 👌
Excellent, but …
by Lorem ipsum dolor sit etc on 2021/05/19 13:56
… shame it’s limited to three devices.
The app can not find my photos
by EllaJay1972 on 2021/05/19 10:16
I’ve set the permissions up for Dropbox to access all photos taken on an iPad so what is preventing the app from finding them? This is SO frustrating!!!!
Couldn’t load file!
by Kamal.hdn on 2021/05/15 13:55
I have been using Dropbox almost 5 years & I have never come across this issue “Couldn’t load file” I tried everything but still not solved. Help help
Files
by .Mpr localhost on 2021/05/11 17:35
Go all over the place it doesn't sync them very well (I made the same folder twice and it's not on dropbox) -d (00:46:21) 9/5/2021
Failed to cancel free trial was charged
by Dropbox customer on 2021/05/10 10:43
£9.99 because had not realised automatic debit from our account after 1month. Check the small print!!!
Mr bharat
by bharat h patel on 2021/05/10 09:33
Thank you
Can’t access account after successfully changing password
by Pi$$€d off K on 2021/05/05 14:56
I can’t log into my account. I’ve changed my password but I don’t have my old phone or number anymore, because of that I can’t get the pin/code that was sent. I change my number a couple of years ago can I have some help please I tried asking online chat now I’m trying on the app. Help please
Same problem as last update. Corrupted Photos 05/05/21
by Blitz7287 on 2021/05/05 12:02
The previous update broke the app for it. It's constantly corrupting images as they are being uploaded from an iPhone 11 on the latest public update. I'm on a business plan using it for my business and it's hampering my ability. Currently testing out other options.
Won’t let me go!!!
by thickobviously on 2021/05/04 10:27
A great app until you want to leave. I still pay £9.99 monthly for the upgrade because I CANNOT FIGURE OUT HOW TO GET IT OFF MY PHONE. NO HELP AVAILABLE. BEWARE!!!
Dropbox pics
by BirchieSP on 2021/05/02 21:20
Great storage and retrieval
Simple to use file storage
by Strongmoon on 2021/04/29 20:13
Dropbox has always worked seamlessly for me however since latest iOS update 14.5 the scanner function causes the app to crash (impossible to use this function now). I’m using iPhone 7.
Amazing tool day in day out....
by Guttibh on 2018/05/29 08:37
I joined Dropbox 9 years ago and since then I use it on daily basis. I am a big fan... the app is very easy to use, convenient to keep those receipts I can’t throw away. Sharing files with my friends is easy and they can also have a copy of “that” special picture I took. Mum has access to my pictures and from abroad (15k miles away) she can check them out at anytime and see her grandchildren growing up at fast pace. Its reliable and secure! I trust my files are safe and at my fingertip at anytime! Thank you the developers for coming out with this great tool!!
Great, expensive tho, customer support not top notch l!
by GreekNiko on 2021/04/13 19:57
When it works this is very good & deserves its place as one of the market leaders, but it’s not the most generous with free space & if you pay for more space (as I do) it’s not the cheapest out there by a long shot! However, if you happen to encounter a problem I’m afraid you’re on your own, the community support is flakey with not many hits & little advice useful advice IMHO, emailing customer support is not particularly speedy & takes time to get to heart of the problem! Also, most importantly, don’t develop a problem out of ‘office hours’ or at the weekend! All cloud based services like Dropbox will encounter a problem at one time or another, so customer support for a big potential standard setter (like Dropbox would probably like to think it is) should have 24/7 help available, especially for the high subs it asks for! Otherwise I guess it’s as good as anything else around!
Why make saving files so complicated?
by HealthyFoodie77 on 2021/11/26 02:31
I rarely write reviews but this app is really frustrating to use, after some “genius” decided to change the flow of saving a file on your device. Someone needs to find a new UX expert. Why do you think anyone wants to go through 4 steps to save an image from Dropbox to their phone? This is how ridiculous the flow is: tap on the file > share > export file > save image. It gets worse. The “save image” in not the first option but the third option hidden under the fold so as you try to scroll you may accidentally select the other two options (which I never use) and then have to start again. Why not have “save image” in the top level or under “export”, not “share”? Why is “manage link settings” (who needs that?) before “export file”??? Also, sort by “date modified” hasn’t been working for a while. When selected, it sorts files alphabetically.
Amazing app but the fee
by Kamzeh on 2020/09/14 12:05
I love love this app, one of the easiest storage apps but my goodness the fee. You only get 2GB for free which is too little for most people but then if you want to subscribe the only option is to get 1TB. Realistically no ones going to use up that much space straight away. I’ve had my paid account for about 2y? now and I’m not even half way (just checked and I’ve used up 7.5% of my paid storage, 7.5!!) it would have been logical to have different paid options so everyone can choose what suits them best. If you need more storage down the line you just get a more expensive option. I’ve contacted the CS numerous times regarding this but they just say we don’t have another option for now so it’s no help. Once I clean up my phone and back up all my photos onto my laptop I will be unsubscribing unfortunately and only use the free option if I need it.
Great for storage but that’s about it
by Darreng0506 on 2020/06/27 10:32
Been yang DB for a couple years now as a paid subscription instead of using a hard drive. It’s great for storage but as I use it for all my media, photos, video and music have found that it lacks a lot in terms on media functionality. Would be great to have integrated media player with editing software, photo editing even being able to carry out simple tasks such as rotating images instead of having to export edit then save again and delete original unedited files. Also truth to batch move multilevel files in the app occasionally crashes and files are not moved and deselection of files and attempt to move again is required.
Great but has limits
by Rasheef on 2021/04/17 15:36
It’s a fantastic app, truly, I use it a lot. But it seems to lack some polish when integrating with iOS, and just support for modern video standards. My main gripe is you can’t export Live photos from iPhone, something Apple have supported for years there’s not really a good reason for not being able to export the mov file associated with Live photos. It means you still have to sync to a Mac and then export to Dropbox if you want to retain them, a major additional faff. Also the lack of support for HDR video previews is a little baffling, HDR has not really snuck up on us, it’s been coming for a long time. I’d like to be able to watch HDR without then looking like a washed out mess please.
Life saver
by JoeLeese on 2020/03/06 19:55
I very rarely write reviews, but Dropbox has earned 5 stars from me more than once. Absolute life saver, I pay for business storage and have never regretted it once. It’s saved me after tipping water on my laptop on client deadline day, and from my own stupidity deleting files without thinking. If you’re thinking about whether it’s worth paying for the space to keep all your files in the cloud...it is. Do it now and thank yourself later.
App Broken Since iOS13
by MrWillRA on 2020/07/07 15:44
I've either been unable to upload any files from my iPhone since September 2019 - or uploads were painfully slow and required the app to be open and the screen on. Background uploads DO NOT WORK. After a very unhelpful exchange with Dane from Dropbox Support he confirmed that it was no longer fully compatable since the intro of iOS13! I was told that my paid subscription is for the backup servers only and not the App. His advice was to resort to the desktop software and that my paid subscription does not involve any support. This was the end of our correspondence and no assistance was even given to obtain the files. Very disappointing as I've been paying for something I can't use as intended for 10 months. No offer of a refund was provided.
Thought this would help!
by Ennoaj on 2020/05/30 11:00
I downloaded this app and initially thought it was great to hold my school support documents on, making it easier to send information straight from my phone to parents, during the Covid lockdown I am supporting families and children especially with their transition anxiety to their next school. I have some very supportive documents which I had hoped I could send to parents and you have not allowed me to attach them unless I upgrade! I am really disappointed that during this very difficult time that your company are not supporting us key workers to help support families by lifting this fee. Truly disappointed. This could have been a really good tool to help us but instead the greedy fee has been your only interest.
Wonderful!
by AAA.KS on 2018/06/07 13:26
All I want to do is move my files out of dropbox into my ordinary device storage. It only gives me the option to download and view my files inside the app. I need it outside the app to use it to edit videos, transfer it to other mediums, like my usb flash drive. I feel like my own property is being controlled and quarantined away from me. I feel angry. EDIT!: I am happy! I have found out how to properly download my files. I click ”...”, then I click “export”, then I click “open in...”, then I can save to my iphone, copy to my Google drive and do what I want. Thank you!
App OK but not compatible
by Catfish_Spoonbender on 2020/09/17 14:06
The app itself has always worked fine, but I can’t rate it any higher than two stars because the browser version- on my tablet at least- is so slow as to be unusable. It’s not my browser/tablet as this is the only website I have a speed problem with. Two test runs to access two different files took more than half an hour (and I still can only open them on the screen, not download!). If you only want to use the app it’s ok, but if you ever want to be able to access your files from any device that doesn’t have it, I strongly suggest another cloud storage provider.
Destroys battery life
by Just another SteveO on 2020/08/19 20:12
I was seriously about to return my iPad Pro for very poor battery life - it was dropping 40% or more overnight and normal usage during the day saw a terrible drop in battery life. Checked the battery in settings and found the culprit was the Dropbox app. Running in the background for up to 40 minutes every hour. Checked on Dropbox forum, not alone, others are seeing the same thing. Others also reported that turning off the background refresh didn’t solve the problem; deleting it however..... So, deleted app and so far, battery life normal. Needs sorting out - or just forget Dropbox, plenty of other providers available.
Trying to monetise loyal customers
by ncoops on 2019/11/07 00:00
So, Dropbox stops working on my iPad. Re-install - as suggested - and now it says I have too many linked devices and will have to pay to re-add my iPad. Crooks! The beauty of Dropbox was that it worked seamlessly and was free, with some reasonable limitations. Not any more. Now I’ll have to struggle to make Microsoft’s truly appalling OneDrive work for me instead. Pity that Dropbox is going to gradually lose all of its fans...
Only one overpriced storage scheme
by mcka98 on 2021/03/16 22:29
Just scoped out all the main photo backup apps as my 0365 subscription expired and my OneDrive storage shrank. My main archive is about 350 GIG so 500 GIG would be perfect. Dropbox only offers 2 terabytes for £9.99 a month which is way over what I need price and capacity wise. If only there was a 500 GIG storage option for £2.50... Are you reading this Dropbox people!!?. It’s actually far cheaper for me to go back to 0365 for £5.99 a month which gives me all the office apps/bells and whistles AND 5 terabytes of storage for my files and pictures. Can’t believe I’m bigging up Microsoft but you get a lot more for your money with them 😂
Bug in most recent update
by mrchimp on 2018/06/08 18:41
This used to be brilliant. I’ve reported several times that since the last update the app is using ENORMOUS amounts of mobile data, even with cellular data off for photos and videos. The app has used 12gb of my mobile data in a couple of days since I switched it back on, despite mostly being connected to WiFi, and video/photo upload off. I barely use the app most of the time so this is inexplicable. What the hell is it doing?! That’s the size of 3 full length DVDs or a large PlayStation game! It did the same in May and cost me a fortune in extra data charges until I realised the App was using it all. It got through 5gb in a hour that time, although admittedly I had photo uploading on, it seemed to get stuck loading 1 photo constantly. No compensation from Dropbox for all the wasted money on EE data top ups. I’m a paying user and I’m losing my patience with Dropbox for not sorting this out, if it is not sorted I’ll take my money elsewhere. SORT IT OUT DROPBOX
Horrific with Text Files
by webplus on 2018/09/17 20:33
Creating and saving text files is extremely bad with this app. It doesn’t allow you to simply open the text editor and add text with autosave as most iOS apps do. You have to tap something before you can edit a text file and then remember to save any changes or edits, otherwise it’s all lost. The app constantly fails to load the latest version of text files. Instead you get the version last opened on the device, which could be days or weeks out of date. The app may or may not realise this after several minutes and ask you to ‘refresh’ the text file to get the newest version. This frequently causes conflicted copies of text files. The only way to bypass these problems is to remember to force quit the app whenever it’s used to hopefully get updated text files. Very unreliable and a terrible experience if you use it with text files.
Making an iPad genuinely useful
by George AdvHtg on 2018/06/04 15:51
It would be great if DropBox would included an rtf editor within the preview pane on iOS. As of today - June 2018 - the only files you can directly type into are .txt files. Such a shame - surely an rtf-editor isn't too much to ask for? On the positive side, without dropbox it would be a real struggle to switch over to using iPad as an everyday business tool. The offline files facility is SO much better than Google Drive.
Easy to use, but false sense of security.
by viewer-x on 2018/05/28 17:36
I signed up for dropbox paid version in the hope of being able to sync and share my files across all my devices and be fully up to-date. Imagine my shock when having saved my spreadsheets to drop box that I’d spent hours working on my mobile pc, looking at the dropbox tray utility to confirm everything was synced, and opening up the same files on my internet enabled home pc to find that not only had my dropbox files in the cloud not been updated but the old files on my home pc overwrote the mobile laptop files destroying hours of work!! I would have been better off with a usb keyfob! (That is where I am now). No conflict resolution or management and no previous versions offered. Nada. Hugely disappointed. * No detailed file list with date & time * No effective conflict resolution for concurrent changes on more than 1 device.
So Useful!
by Ms GogoGirl on 2021/11/06 23:56
A friend set me up with Dropbox as a way of sending photos to me when I was homeless. I can’t live without it now. While apps are now charging to use pre-installed storage I am never worried about losing my phone or keeping my photos safe. They automatically go to Dropbox and I can access them on any device. What’s not to like??
Great to stay organised
by Cudgeecoo on 2020/05/30 17:44
I use this app mostly for work purposes but have a personal account too. The ease to be able to share dance choreography and work related things with colleagues is brilliant. If the monthly payments were lower for more storage to let’s say £6.99 I’d be tempted to upgrade my personal account. That’s the only thing I would like to suggest.
Is this really a storage service
by ct1003 on 2021/08/06 09:29
App is designed for collaboration, so you have to send yourself a notification when you upload a file and heaven forbid you don’t want to share a whole folder, do you? So it’s not really very useful if you don’t have any collaborators and to rub salt into it doing anything with your data requires you to ‘export’ it so it’s not really very useful for storage. So change the name to DropSend and we will all know where we stand.
The companion you need
by 4evermusiclover on 2022/04/13 02:45
My work companion for years now even before offering me 2 extra gigs for free 😀Growing better and better. Simple, handy, easy handling - the offline selection particularly precious. Sharing from Desktop to other devices i use at work saved my life and the life of others (shared folder). THANK YOU!
Awful experience
by Jaaaal on 2021/01/24 15:01
I recorded a video 14.5 minutes long of course it won’t send through normal channels so I thought great drop box option. Downloaded the app because it said it was better. I’ve signed up for a 30day free trial to even use, I’ve spent 1 hour 40 minutes uploading this video to it to send for the recipient to not even be able to view it without signing up themselves for the same trial. I am fuming. Absolute waste of time and will be cancelling and never using again. Next step going to try Google drive and hopefully that won’t let me down.
Continually fails to connect to server
by Deephorse on 2020/07/09 05:34
I've had the Dropbox app on my ipad for several years now, but hardly ever use it. I was recently sent a Dropbox link to download some files that I had purchased. It took me a while to work out hw to do this because information on how to use the app is non-existant. Once I knew what I was supposed to do the next issue was that the app continually failed to link to the server. I finally found a workaround and had to use it after each file download. It will be a while before I ever use Dropbox again.
Always there for me....
by FizzyWhizzyPapa on 2018/05/26 06:06
It really is. I can save from my phone and find it from my laptop. In this day and age we shouldn’t be storing on our devices that is so last century ;-) Why have your smartphone or laptop die or get stolen or lost to find you’ve list all your important pictures and documents. Often our devices groan under the weight of all the storage they need to manage ! Dropbox it. Automatic camera upload, scanning and saving documents and decent storage at reasonable prices. You can make some documents available offline too which is helpful for guides, maps & timetables. It’s almost perfect, a little more whizz and more intuitive controls and settings would make this a standout market leader !
Used to be brilliant ...
by AliGWright on 2021/07/22 15:58
… but some months ago the camera upload feature stopped finding images on my phone and I now have to select images for upload manually. I thought it had been fixed when it started working again about ten days ago, but yesterday it stopped finding images. I have vast amounts of storage, so there should not be a problem. Disappointing!
Take care, you may be paying twice!
by Markw57 on 2020/08/21 19:29
I am a long time Dropbox user with a Dropbox professional account. I used this app to connect to my existing Dropbox account. No problem with that, that is how you would expect to use it. However several years later, I have just found out I am paying twice for it. Apple has placed a subscription in my iTunes account. No idea how it got there. I have been paying around £10 per month for the privilege of connecting to my Dropbox Professional account which I am paying £199 a year for. I have never taken out another account, why would I? My account is directly with Dropbox. I don’t recall any messages in the app saying a subscription would be applied either. So take care with this app and check your subscriptions from time to time. The app works fine, just not at all happy about this scam.
Dropbox is a lifesaver
by Svensonator on 2021/07/30 08:20
Working from home during lockdown, working out and about, accessing docs from anywhere on any device, Dropbox is a lifesaver. No more “could you poss send me the budget we did for ... “ or “the post production schedule for the summer”. It’s all accessible all the time anywhere. I love it!!!
Easy and Essential
by Kemilyb on 2019/03/22 06:29
I Love Dropbox. Started almost a year ago when I joined a guitar group. My bulging folder of paper music, was heavy and a pain to keep printing off. Any alterations were wasteful. This digital space, where several of us can alter, share and view our music is a massive part of our time. Not sure life would be so easy without it.
Great App... but...
by alun101_uk on 2020/09/16 22:01
Been using Dropbox since the beginning and can’t fault the app, however, now I’m restricted to 3 devices only (I used 5 with my band) I need to upgrade. The price plans are still too much though. I’m not fussed about getting 2Tb of storage, more than happy with 8Gb as I use iCloud for most other things. If DB offered a monthly price of <£5 just for adding more users, that would be great, but £7.99 is just too much... hence not 5* review.
Great for work
by imp85281 on 2020/01/22 22:44
Consider using Dropbox for sharing files with VA’s or photos with them. My Va accesses whatever I put up and it’s super easy. I get emails when she changes things in the folders too so that’s great. 2 GB for free is loads too. I understand why you may start using more space and I think I’ll probably most likely end up there. I’m not sure how much I’ll use so I’ll probably take it one step at a time. I think I can back up my iPhone data this way but I’m not sure. I’ll have to look into that. All in all, I’m very pleased and have sent out referrals links too as I think lots of people can benefit for using this. It’s great. Thanks. Bye
Cancel sync
by Jimbobbybobby on 2022/04/06 12:22
Very poor support. I accidentally pressed sync to my computer a few months ago. I don’t want to sync to Dropbox the information but there is NO FACILITY TO CANCEL. I have tried contacting Dropbox but to no avail, all I get….and nothing else….is a request to upgrade my Dropbox which I do not want to do. I cannot find a way to cancel my account. All Dropbox seem to be interested in is pushing me to have a monthly subscription which I have no interest in getting. I’m caught in a time warp. Very very poor support for what they don’t want to hear l. 😤😤😤😤😳😳
Poor scrolling
by CHECKPRIME on 2020/12/09 18:50
Please, please, please redesign the scrollbar. It’s impossible to use on an iPhone 11. That tiny little round excuse of a bar is so hard to press and drag. Also, why the hell do I need to log-in via a built-in browser when trying to submit feedback on your app. Please do put some more effort in the ux to make a full app instead of having vital sections like feedback loading in a browser. Thank you
large uploads very inefficient
by Chaoticjohn on 2020/08/30 04:31
i generally have a good experience with dropbox which supplants a lot of the inadequacies of the ipad operating system. but i’ve found that large uploads take an extremely long time. i suspect there’s a problem in breaking files down. currently uploading a single 2.5gb file and it has taken +12 hours to get to not even get to 90%. i understand download and upload connections are optimised differently by infrastructure but this looks more like a problem in the app. the app runs extremely sluggishly in this time and like it’s consumed the device’s entire memory. i’m on ipad pro and i expect better. as i say generally very good. the upload handling though seems like it needs attention.
Dropbox app
by Thearyan96 on 2018/09/27 20:02
I tapped the drop box app to open it but it was taking a very long time to open the app and put my email and password in they accepted my email and password but it is taking a long time to log in I deleted the app and downloaded it again I know I have my email and password is correct because I have written them down before I made my account as well as I log in on my laptop but I only have the problem when I use the app on my IPhone I don’t know if it my have problems with internet or the app any one have the same experience I have?
It’s good
by Tate1234321 on 2020/09/29 18:25
You can do a bit of changes a bit more bits and pieces it’s great a very good game the age though is including I thought it would be be like 12 years old but my friends love this app I quite boring but typically awesome pls do a update this is very indispensable and it’s royal and loyal I’m 45 years old this game is awesome
Stuck/won’t update
by Chico Cheb on 2020/07/30 09:02
Last 2 weeks this app has tried to update but just gets stuck. Spinning loading icon, but never updates. Have been using this for years with no problems but just recently seems too keep sticking on update. Other than that the app still works fine.
Notifications temperamental
by Laurie-Jane on 2020/05/10 12:03
The notification system for comments or mentions in comments is extremely temperamental. Some days this will be working just fine but the majority of the time I have to wait for an email to say there has been a reply to a comment/mention. Aside from that Dropbox is fab and always has been. Just a shame about this feature.
Worst file storage app
by Genova witness on 2019/07/30 12:34
Just tried to use Dropbox after deleting it years ago, I should have left it deleted. After opening it up it says I have apparently used 98% of my 2Gb space but when I go to my files I can’t delete anything, the only files there are images other people have shared with me, are these taking up space in my storage? Who knows. It’s impossible to tell at a glance with the app’s terrible UI and usability. Overall a poor file storage app, many other apps developed by kids work far better, or just use google.
You have made a new update without notifying and it BAD!
by this cant work .. on 2019/03/11 18:41
I came on it thinking oh let move these file to my pc . Oh nooo I forgot it take forever to upload and I can’t even add the files some time get the old menu back ASAP it was a 5 star but no longer until you change it back and don’t say you haven’t it wasn’t like that yesterday or this morning in fact
Reliability is everything
by Ummsalam on 2020/03/16 09:23
Have been using Dropbox for several years now in its free version but recently upgraded to a paid contract. I researched other options and tested a few but found Dropbox to be the most reliable with a lot of flexibility. Not the cheapest but for me consistency and reliability of service was paramount.
Can’t connect to IOS files
by Swebo on 2019/08/18 21:44
*******Issue below was resolved and fixed promptly ********** I am not sure when this happened but it must have been in the last couple days. When I open excel or word, I no longer can access my Dropbox files. I am being told that its not supported and sometimes even being told that the server is not reachable. I wish I could send you the screen shots. I have deleted the Dropbox app and reinstalled it - same issue. I have deleted my account from excel and word and now can’t re-connect it to Dropbox. It used to work well these last couple years for me.
Can’t close file preview
by Mikebaughurst on 2019/09/28 18:10
Been using Dropbox for years & not had any real issues until last app upgrade. I now can’t close the file preview window, the x that used to be at the top on the left has disappeared, tried uninstalling, restarting iPad but to no avail. Most of my files have long file names which I now can’t see due to only having less than a quarter of the screen to use, probably going to delete app as it’s now unusable
Over charged
by Emilyyy j on 2019/09/06 07:27
I have been using drop box for years and recently went over my limit on storage for free so I upgraded. I went on to my account and I still had no extra storage space and my account was still saying basic so I assumed the upgrade didn’t go through. I have checked my bank accounts and they have been taking £9.99 for months. I have tried to contact them, to cancel and refund but cannot get through and it’s impossible to stop it as my account still says basic. It’s so frustrating!
Major problems in latest version...
by Ken Kei Whitewind on 2018/10/13 09:24
I’ve been a long term user but there are major problems after the latest update. App keeps crashing when opening files. Freezes when trying to navigate files. Unusable basically. Is there no QA?
DROPBox
by hidehi1966-3 on 2020/10/28 18:48
I’ve been using Dropbox for several years now and am more than happy with the convenience it provides. In terms of security, versatility and ease of use, I also can manage my media, work and personal artefacts with confidence... I wish I’d thought of the Dropbox idea!.. Robert AWERE - Author/Publisher
Simple to use file storage
by Strongmoon on 2021/04/29 20:13
Dropbox has always worked seamlessly for me however since latest iOS update 14.5 the scanner function causes the app to crash (impossible to use this function now). I’m using iPhone 7.
Love this app
by ILlolsurupurise on 2020/11/13 18:56
I love this app because since lockdown because of Covid-19 I’ve been using as my piano app for uploading things from zoom/Skype to here and since I’ve got my grade 1 I use it to upload videos and my piano teacher comments back thanks whoever made it and bye!
Good free alternatives these days
by CaptainClam on 2021/10/11 21:46
I tried to save some photos to Dropbox, but it said it needed to do a one time upgrade. It got stuck for over 30 mins signing me out. I killed the app and relaunched only to be told I needed to sign in, but first I had to pay money because I’d hit the limit on the number of devices. This is poor. I’ve got free alternatives with way more space: Apple iCloud and, from work, OneDrive. It looks like after 15 years that Dropbox is over for me. Other people will follow.
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