Screenshots
Keyword Volume Hits KEI Rank
file transfer
33.25
15
photo trasher
0.80
1
one-up inc
0.00
1
efile transfer
0.00
1
idrive one
0.23
1
drop box
30.42
1
storrage inc
0.00
1
droppy box
0.00
1
mail drop
2.7 K
1
isonea inc.
0.00
1
zip code tools
0.00
1
dryve inc.
0.00
1
Search Visibility
App name
Dropbox: Cloud file transfer
Description
Dropbox lets anyone upload and transfer files to the cloud, and share them with anyone. Back up and sync docs, photos, videos, and other files to cloud storage and access them from any device, no matter where you are. And with advanced sharing features, it’s easy to share docs and send files—large or small—to family, friends, and co-workers. Features: • Automatically upload videos and photos from your camera roll to cloud photo storage—all in the background—for easy video sharing and photo sharing. • Access any file in your account—even offline—and preview over 175 different file types with no special software required. • Easily send large files by copying and pasting a link you can give to anyone, even if they don’t have a Dropbox account. • Scan documents, receipts, IDs, photos, and more using your mobile device and transform them into high-quality PDFs, so you can view and send anywhere. • Sync folders on your PC or Mac to Dropbox with computer backup, and recover older versions or restore deleted files with version history and file recovery. Sign up now for your free Dropbox Plus trial. You’ll get 2 TB (2,000 GB) of storage space—that’s enough room to save files from all your linked devices. We’ve also introduced some new features as part of your Plus plan: Dropbox Passwords to store and sync passwords across all your devices and Dropbox Vault to secure and organize your most sensitive documents. And with Dropbox Rewind, you can roll back any file, folder, or your entire account, up to 30 days. Existing Plus customers can upgrade to Dropbox Professional. With 3 TB (3,000GB), you can store all your stuff—from work projects to personal photos—and have space to spare. You and your clients can comment on most file types without leaving Dropbox. And you can protect your work with a watermark, add shared link controls, or rewind your account up to 180 days. Before starting a trial or completing payment, you’ll see the plan price. This amount will be charged to your iTunes account at confirmation of purchase and on renewal and will vary by plan and country. Dropbox subscriptions renew monthly or yearly, depending on your plan. Your account will charged for renewal 24 hours before the end of your current billing period. To avoid auto-renewal, turn it off in at least 24 hours before your subscription renews. You can turn off auto-renewal anytime time from your iTunes account settings. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase. Dropbox is a secure cloud solutions leader trusted by Fortune 500 companies for their most sensitive data. Over 14 million paid users choose Dropbox because they know they can count on a company that’s also dedicated to their security and privacy—no matter what they do or where they are. Let Dropbox be your all-in-one file storage, file organizer, file transfer, and file sharing solution for all your devices. We’d love to hear from you! Join the Dropbox community: https://www.dropboxforum.com Terms of Service: https://www.dropbox.com/terms Privacy Policy: https://www.dropbox.com/privacy
DropBox
by cutieUk on 2021/11/29 13:28
I don’t know how this app is even on my downloads 🤷🏽‍♂️
Why make saving files so complicated?
by HealthyFoodie77 on 2021/11/26 02:31
I rarely write reviews but this app is really frustrating to use, after some “genius” decided to change the flow of saving a file on your device. Someone needs to find a new UX expert. Why do you think anyone wants to go through 4 steps to save an image from Dropbox to their phone? This is how ridiculous the flow is: tap on the file > share > export file > save image. It gets worse. The “save image” in not the first option but the third option hidden under the fold so as you try to scroll you may accidentally select the other two options (which I never use) and then have to start again. Why not have “save image” in the top level or under “export”, not “share”? Why is “manage link settings” (who needs that?) before “export file”??? Also, sort by “date modified” hasn’t been working for a while. When selected, it sorts files alphabetically.
Dropbox
by Mags961 on 2021/11/21 16:30
Don’t sign up for this it’s a nightmare trying to end subs and delete it 🤬
Stopped syncing
by GobbyJack on 2021/11/17 07:43
Gutted. Since the last update my computer and my iPhone have stopped syncing. This is causing me real difficulty. I hope it’s resolved sooner rather than later
Awful.
by Pete131991 on 2021/11/15 14:47
One of the only ways I can store enough photos and share them but the app is utterly unintuitive. Furthermore, it has suddenly stopped working on my Mac and will only open like a normal folder. Many of my photos have vanished without a trace. Bizarre. Unfortunately, there’s no alternative now as many colleagues use this embarrassing excuse for an app to share content.
Very important
by Nick D Bond on 2021/11/09 15:31
It is a great platform very useful. You are doing a great job! Keep it up with new function / updates. Congratulations!!!
So Useful!
by Ms GogoGirl on 2021/11/06 23:56
A friend set me up with Dropbox as a way of sending photos to me when I was homeless. I can’t live without it now. While apps are now charging to use pre-installed storage I am never worried about losing my phone or keeping my photos safe. They automatically go to Dropbox and I can access them on any device. What’s not to like??
No support for M1 Macs
by ben_mw on 2021/11/06 18:27
I know this is the iOS app, but Dropbox is an expensive cloud service, and desktop is a key pillar. My MacBook Pro M1 is performing so much better - ever since I removed Dropbox and switched to Tresorit. Dropbox is too expensive not to be providing first class software for ALL supported devices.
Great but…
by dananywhere on 2021/11/05 12:08
Gets 5* .. As ever Dropbox remains easy and effective; and helps me back up and manage my stuff. However, in case your listening… One the tablet/phone .. Would it be possible to add a select ‘all’, by ‘section/date’, and ‘non-individual’ select option; so it would be easier to select and sub-folder under the ever expanding ‘Camera Uploads’ folder. Thank you
Brilliant
by Our League Podcast on 2021/11/04 10:36
Use it for transferring mp4 clips from laptop to phone & does it it lighting speed.
Great
by Sisco B🥊👊🏾🥊 on 2021/11/02 19:11
Wicked
Good product
by Richard FP on 2021/10/28 06:58
It is easy to use across all devices
No Longer Compatible
by zzMannyzz on 2021/10/21 13:06
Used for used for years - latest update (20 Oct 2021) has made it intentionally stop working with my iPad.
Forced to leave a one star review in the hope you fix the bug!
by Saxylydz on 2021/10/18 21:06
Used as a subscription user, for many years happily. But for the last 5 days I can’t use it- every time I u]open a document through Dropbox on my iPad, the app crashes. It’s now unusable Please fix!
Good free alternatives these days
by CaptainClam on 2021/10/11 21:46
I tried to save some photos to Dropbox, but it said it needed to do a one time upgrade. It got stuck for over 30 mins signing me out. I killed the app and relaunched only to be told I needed to sign in, but first I had to pay money because I’d hit the limit on the number of devices. This is poor. I’ve got free alternatives with way more space: Apple iCloud and, from work, OneDrive. It looks like after 15 years that Dropbox is over for me. Other people will follow.
Open they’ll I’ll. brt bbii bay
by djcqwerty on 2021/10/11 20:50
X🤓😕😫😫😡😝😝😎🧟‍♂️🧟‍♂️😗☺️😛🤪😝😎🤓😎😉😗☺️🤓😝😎📼☯️☦️😉😎😝 B I. O o. 🎱⛳️🤿
Amazing
by Cumbuck3t on 2021/10/07 17:51
Not even the law can catch my illegal activities on here 10/10!
Dropbox subscription con
by the macleods on 2021/10/04 15:35
I have been threatened with a subscription payment on the free upgrade that I did not want and found it impossible to cancel the subscription within the first month what a con
Simple
by EliteEesa07 on 2021/09/18 09:56
Upload your file and go! So many web browsers rely on file transfer from Dropbox and even my keyboard which did this capitalisation! Wow! It is very simple, send it and that’s it!
M
by i teda on 2021/09/17 21:50
Please can you removing from my phone thanks
Why I’m annoyed
by i type but never think on 2021/09/09 23:53
Don’t like the ads I keep seeing on YouTube so yeah
Incredibly slow
by bry07865 on 2021/09/09 14:22
It takes absolutely forever to upload even the smallest file. Useless until they can somehow speed up transfers.
Interface is rubbish
by Mr Sensible on 2021/09/04 11:12
Messy user interface, not Logical.
Excellent product
by alwy4 on 2021/09/03 15:56
Good way to share information safely
I we we w we
by Reggie H on 2021/09/02 12:53
Iwow I can I can do it
Over complicated
by tonyjohn789 on 2021/08/26 16:22
What a bunch of rubbish!
Payed but no upgrade
by jmumm16 on 2021/08/25 10:59
So I paid for an upgrade and they took out 9.99 but my account hasn’t upgraded which to me doesn’t make sense. That’s the only reason why I’m giving it 2 stars
No longer works on iPad 2
by Lindamp on 2021/08/15 09:22
I can’t use the app on my iPad any more and it won’t let me use the web version either.
Cool App
by 786Warrior on 2021/08/09 04:06
Cool & useful app would recommend...👍🏽
Abysmal. Avoid like plague.
by Applearedicks on 2021/08/08 20:41
Like many, I got drawn into the dropbox world when they were bundling it free with mobile phones about 10-12 years ago, when cross platform cloud storage was a new thing. For a long time it was great, and I have 10 years of personal photos, not to mention all my music studio and work related stuff on there (about 300GB in total). The problem is that Dropbox MASSIVELY restrict your download speeds when you want to get your information back!!! As soon as you try to download anything over a 100MB, it throttles your speed to around 21kb/s (yes, KILO bits). This feels like a cynical attempt by them to prevent you from leaving them. Between periods of complete exaasperation, Ive spent the last YEAR trying to download all my 300GB info so i can reupload it to Onedrive, where i dont have the same issues. And no, you cant simply leave the machine running and do it in one go. The process is glitchy, continually throws up errors that you have to clear for download to resume, and then you mysteriously have files missing that need to be manually found and copied across. This is really basic stuff dropbox, how can you have a storage service which restricts users from downloading their OWN information to an honestly offensive speed, that they uploaded to you in good faith? This is discussed extensively by other disgruntled users on reddit etc, but dropbox are utterly silent on it on their help page and forums, blaming users hardware etc in a help request made by someone that I read on reddit - which is utter rubbish. I have a HP Elitebook (a £2k laptop) and a 600GB broadband, and have removed all the bandwidth limitations in dropbox, before you ask. Do yourself a favour and do not get stuck in their ecosystem. Their webplayers for videos and files are abysmally slow also... i believe all the data is stored in datacentres in california, so a clear sign of a company that hasnt moved with the times, and, in my opinion, will go bankrupt one day - taking all of your data with it. Avoid like the plague.
Is this really a storage service
by ct1003 on 2021/08/06 09:29
App is designed for collaboration, so you have to send yourself a notification when you upload a file and heaven forbid you don’t want to share a whole folder, do you? So it’s not really very useful if you don’t have any collaborators and to rub salt into it doing anything with your data requires you to ‘export’ it so it’s not really very useful for storage. So change the name to DropSend and we will all know where we stand.
Update has messed up my photos
by Annacsouthard on 2021/08/05 07:12
Was a great app, but recently has gone downhill. Used to show the status of an uploading photo or video which was reassuring to see when I had a lot to upload.
Dropbox is a lifesaver
by Svensonator on 2021/07/30 08:20
Working from home during lockdown, working out and about, accessing docs from anywhere on any device, Dropbox is a lifesaver. No more “could you poss send me the budget we did for ... “ or “the post production schedule for the summer”. It’s all accessible all the time anywhere. I love it!!!
Fantastic
by Bob@DB on 2021/07/28 19:43
Quick and easy to use. Thank you 🙏🏻
Used to be brilliant ...
by AliGWright on 2021/07/22 15:58
… but some months ago the camera upload feature stopped finding images on my phone and I now have to select images for upload manually. I thought it had been fixed when it started working again about ten days ago, but yesterday it stopped finding images. I have vast amounts of storage, so there should not be a problem. Disappointing!
Unusable
by Ray Z on 2021/07/21 22:17
Totally useless. Nothing does what it’s supposed to do. Confusing interface that looks 20 years out of date. Avoid.
Greed
by volvo 40 on 2021/07/21 12:12
I have use Dropbox for some years now?. Now I am now getting emails wanting £10 per month for which I cannot afford been a OAP / disabled so money is tight?. Hopefully I will try to transfer all my photos to disc soon?. I have deleted quite a lot of doubles but are still been counted by Dropbox?. Dropbox has become unreasonable priced ?. Ex Pat Irish. This post has been misunderstood by Dropbox. Dropbox I have deleted quite a lot of doubles and should have reduced my storage? Capacity. I have always deleted photos and empty the bin and this reduces my storage? Please read the post?🤔
Starting to get fed up with daily updates..
by AussieTrappedinUK on 2021/07/16 08:20
Harvesting data from handsets? Dropbox was handy to have, but now it’s becoming a joke/burden. Either that, or you have rubbish developers and QA.. Stop updating and plan releases properly.
Syncs with Kobo well
by KC Starr on 2021/07/15 20:52
I use the free version to sync books and PDFs to my Kobo Elipsa which works really well. I do wish the upgrade version wasn’t so expensive but it is, so I’ll be sticking with the free version or finding an alternative.
Essential
by Emanuel-san on 2021/07/06 03:10
I would not be able to live without it, reliable on every platform. The desktop app is awful, just don’t use it, for the rest is perfect
Load of rubbish. When trying to establish password, EVERYTHING I type in says
by Strider1300 on 2021/07/04 13:45
Password is taken
Muy bueno
by Luisavrc on 2021/07/04 00:41
Soy nueva usuaria y de verdad me ha gustado la aplicación
Rubbish
by mum1403 on 2021/06/28 19:59
Can’t download, not showing any files !!
Ock aye
by Wigton al on 2021/06/20 17:04
Da
Simply does not work
by cloudb64 on 2021/06/20 00:41
Unable to connect to Dropbox. Buttons to log in and create account do not function. Thanks for destroying my access.
Dropbox sinc issue
by 8iaj8iaj on 2021/05/29 11:03
I have recently bought a new IPad Pro and when I downloaded Dropbox onto it my files are not in the same order as all my other devices?
Photos view broken
by Flash477948 on 2021/05/27 23:31
The photos view has been broken. It used to be that if a photo was moved from the camera uploads folder that it would no longer be visible, but that no longer happens
Bad news
by houseman567 on 2021/05/27 14:43
I’ve recently been blocked by Dropbox not allowing me back into my account AT ALL and for no reason at all really not impressed as I kept all my business files and really important files on this app
Great app
by Atta2008 on 2021/05/26 01:55
Very good App 👌
Excellent, but …
by Lorem ipsum dolor sit etc on 2021/05/19 13:56
… shame it’s limited to three devices.
The app can not find my photos
by EllaJay1972 on 2021/05/19 10:16
I’ve set the permissions up for Dropbox to access all photos taken on an iPad so what is preventing the app from finding them? This is SO frustrating!!!!
Couldn’t load file!
by Kamal.hdn on 2021/05/15 13:55
I have been using Dropbox almost 5 years & I have never come across this issue “Couldn’t load file” I tried everything but still not solved. Help help
Files
by .Mpr localhost on 2021/05/11 17:35
Go all over the place it doesn't sync them very well (I made the same folder twice and it's not on dropbox) -d (00:46:21) 9/5/2021
Failed to cancel free trial was charged
by Dropbox customer on 2021/05/10 10:43
£9.99 because had not realised automatic debit from our account after 1month. Check the small print!!!
Mr bharat
by bharat h patel on 2021/05/10 09:33
Thank you
Can’t access account after successfully changing password
by Pi$$€d off K on 2021/05/05 14:56
I can’t log into my account. I’ve changed my password but I don’t have my old phone or number anymore, because of that I can’t get the pin/code that was sent. I change my number a couple of years ago can I have some help please I tried asking online chat now I’m trying on the app. Help please
Same problem as last update. Corrupted Photos 05/05/21
by Blitz7287 on 2021/05/05 12:02
The previous update broke the app for it. It's constantly corrupting images as they are being uploaded from an iPhone 11 on the latest public update. I'm on a business plan using it for my business and it's hampering my ability. Currently testing out other options.
Won’t let me go!!!
by thickobviously on 2021/05/04 10:27
A great app until you want to leave. I still pay £9.99 monthly for the upgrade because I CANNOT FIGURE OUT HOW TO GET IT OFF MY PHONE. NO HELP AVAILABLE. BEWARE!!!
Dropbox pics
by BirchieSP on 2021/05/02 21:20
Great storage and retrieval
Simple to use file storage
by Strongmoon on 2021/04/29 20:13
Dropbox has always worked seamlessly for me however since latest iOS update 14.5 the scanner function causes the app to crash (impossible to use this function now). I’m using iPhone 7.
Can’t save files from emails
by Hatticus on 2021/04/18 20:25
Trying to save PDFs from emails to Dropbox, and it just doesn’t work. It just wants me to send them to someone.
Great but has limits
by Rasheef on 2021/04/17 15:36
It’s a fantastic app, truly, I use it a lot. But it seems to lack some polish when integrating with iOS, and just support for modern video standards. My main gripe is you can’t export Live photos from iPhone, something Apple have supported for years there’s not really a good reason for not being able to export the mov file associated with Live photos. It means you still have to sync to a Mac and then export to Dropbox if you want to retain them, a major additional faff. Also the lack of support for HDR video previews is a little baffling, HDR has not really snuck up on us, it’s been coming for a long time. I’d like to be able to watch HDR without then looking like a washed out mess please.
HSBC Business API doesn’t work
by ADLC999 on 2021/04/16 11:20
I can access my HSBC personal accounts but not my business account despite being given the option.
Frustrating!
by Happy Being a teacher on 2021/04/15 11:26
I find Dropbox impossible to use, all I want to do is add new photos to my existing photos on my phone and iPad.
Great, expensive tho, customer support not top notch l!
by GreekNiko on 2021/04/13 19:57
When it works this is very good & deserves its place as one of the market leaders, but it’s not the most generous with free space & if you pay for more space (as I do) it’s not the cheapest out there by a long shot! However, if you happen to encounter a problem I’m afraid you’re on your own, the community support is flakey with not many hits & little advice useful advice IMHO, emailing customer support is not particularly speedy & takes time to get to heart of the problem! Also, most importantly, don’t develop a problem out of ‘office hours’ or at the weekend! All cloud based services like Dropbox will encounter a problem at one time or another, so customer support for a big potential standard setter (like Dropbox would probably like to think it is) should have 24/7 help available, especially for the high subs it asks for! Otherwise I guess it’s as good as anything else around!
Dropbox Review
by JC Ulverston on 2021/04/12 11:40
A very useful ‘app’.
Export
by Indomitable26 on 2021/04/08 20:02
This was great but the latest update has removed Export! I can no long export photos to my iPad and iPhone. Why has this been removed?
The last software update just deleted +5,000 files I had on the cloud
by CallMeUnique on 2021/04/04 08:32
I know Dropbox will say that they can’t delete files for you but in no way did I delete over 5,000 files in 5seconds on my own. Even worst that everytime I restored them it would re-delete. No I've not been hacked. No I’ve not had anyone else on my account No these weren’t shared folders. ALL OF MY STUFF JUST WENT! I’m switching to google drive. I can’t trust any app that has this crazy amount of issues and when you go to the community page and read the comments TONNES of the people have had the same exact issue!
The Setup
by blidworth on 2021/04/03 05:29
Only given 3 stars because having difficulty understanding the system, and how to use it to our advantage
Saving my files
by Chrissday on 2021/03/26 11:52
Well its been real handy for me to move files from the ipad to my main computer for further processing. Nice and smooth.
The best invention ever.
by pete j d on 2021/03/23 16:05
Always accessible anywhere in the world with enough storage space for most things.
Frustrating
by Every nickname's been taken on 2021/03/22 09:27
I can’t delete videos from Dropbox. I’ve tried everything. Unusable. All I can do is delete the app unless I can get some help.
Only one overpriced storage scheme
by mcka98 on 2021/03/16 22:29
Just scoped out all the main photo backup apps as my 0365 subscription expired and my OneDrive storage shrank. My main archive is about 350 GIG so 500 GIG would be perfect. Dropbox only offers 2 terabytes for £9.99 a month which is way over what I need price and capacity wise. If only there was a 500 GIG storage option for £2.50... Are you reading this Dropbox people!!?. It’s actually far cheaper for me to go back to 0365 for £5.99 a month which gives me all the office apps/bells and whistles AND 5 terabytes of storage for my files and pictures. Can’t believe I’m bigging up Microsoft but you get a lot more for your money with them 😂
Poor and not well coded
by dave_bass5 on 2021/03/13 14:56
Too many issues to mention, mostly small issues, but the ability to play an audio file for a a bit and then go back later gives me either nothing, as in it’s all working other than actually playing, or issue accessing the file Restarting the app works so there are no issues with connection etc.
Giraffe
by ballycloghan on 2021/03/13 00:09
Wonderful photo by Adrian
Love drop box
by lewhouston on 2021/03/01 21:14
I use drop box to learn voice tracks for my choir. It’s just fab - so easy to share music and learn individual voice parts. We can add our own tracks or use commercial recordings.
Wasted time
by Sifu R on 2021/02/26 14:40
Lost half a day waiting for it to open
Accessing files
by UX Designer123 on 2021/02/18 22:42
Giving this a 1 star review because I think it’s ridiculous that I have to download the Dropbox app and create an account to simply access a file from a link someone has sent me. Awful UX. This never used to be the case.
Why would you use this!?
by P. Roka on 2021/02/18 11:46
Just don’t even begin using it, both apple icloud and Google drive are just far better and chipper. Also fed up of Dropbox asking for upgrades and money every time I just want to open my bloody document!
Impossible to cancel
by Hatlikeatammy on 2021/02/13 17:36
Why is it so difficult to cancel these apps I’m not happy
5 star app
by raynesio on 2021/02/11 17:58
5 star app - clean UI, privacy focussed. Big fan of Dropbox Paper, would love to see more products like this 🙌
Still no multiple instances on iPadOS
by Hope1000 on 2021/02/09 21:26
Come on Still no multiple instances on iPad OS. This key productivity app still doesn’t have multiple instances on iPad OS. This would allow 2 dropbox windows side by side and be a huge productivity benefit. Come on Dropbox!
Terrible
by FatLazyCat on 2021/02/09 19:52
Had to turn off integration with Files app as drains the battery
Dropbox app(latest)
by snnib on 2021/02/09 12:04
Get the new app-says Dropbox. And, goes on to extoll the virtues of their latest product. 'Fine' says I, and proceeds to download it. Only to be informed that my device,an I-pad Is not compatible. So the new app is useless to me. As is Dropbox, as the app I have no longer works. How wonderful is Dropbox?
Good but....
by PlatnumK on 2021/02/09 00:06
I use this all the time but the iPad widget doesn’t work
Sells your data
by max123356 on 2021/02/08 08:45
Just found that my personal data was submitted to Facebook via this app.
You tried the rest, now try the BEST
by JustTony55 on 2021/02/06 20:33
One of the best cloud storage around and most importantly, It is user friendly, safe and secure. I would not be without it!
Dropbox 5 star
by Boycy 007 on 2021/02/03 14:49
Nice and simple. Does what I need perfectly. Easy 5 star
Order and Flexibility,
by DominiqueMarkham on 2021/02/01 10:25
Order ,clarity and flexibility. Great.
Awful experience
by Needs updates. on 2021/02/01 01:01
Have been paying for Dropbox for a couple years now, it’s been quite good. Suddenly I’m locked out of my account and after 40+ times I’ve contacted them I’ve had 0 support (email Twitter Facebook insta etc). Wouldn’t touch them again, better use google drive!
Useless
by 5653264 on 2021/01/30 04:26
New to dropbox. Very difficult to use. Icons make no sense. Very disappointed. “Help” section very poor.
Love DropBox
by Jason1013pantone on 2021/01/28 17:02
Great application, I think this is my first App Store review! Dropbox deserve a mention. I use this app every day. The features are well thought out and implemented well. Keep up the great work.
Great way to keep files
by AnthonycjRead on 2021/01/26 13:27
Been using this for a long time great
Awful experience
by Jaaaal on 2021/01/24 15:01
I recorded a video 14.5 minutes long of course it won’t send through normal channels so I thought great drop box option. Downloaded the app because it said it was better. I’ve signed up for a 30day free trial to even use, I’ve spent 1 hour 40 minutes uploading this video to it to send for the recipient to not even be able to view it without signing up themselves for the same trial. I am fuming. Absolute waste of time and will be cancelling and never using again. Next step going to try Google drive and hopefully that won’t let me down.
Used to love this app
by landm1980 on 2021/01/21 23:29
This used to be my go to app for cloud storage. That was until several years of photos were lost because I hadn’t been using it apparently -despite uploading on a regular basis. I now use google drive for general storage and OneDrive as my go to for anything important, I get a decent terabyte of storage on OneDrive and pay about £2 a month. In terms of customer service, Dropbox tried to explain it was my fault not theirs.
Yogi
by extremerelaxation on 2021/01/11 22:28
Too good
Poor iPhone UI
by Saturnine42 on 2021/01/07 08:04
Inadvertently deleted 30GB without as much as a notification when trying to select a file. Have now deliberately deleted app. Thankfully was able to restore files.
Don’t have an account
by harleenquinzel98 on 2021/01/04 14:28
I got rid of my Dropbox account however have been charged twice now for a subscription I am not part of. The first time I let it slide because I still had a login even though I wasn’t a plus member. I then deleted my account and I’m still getting charged. I’ve now paid £18.98 toward this and don’t even have an account.
Preview this folder doesn’t work
by artfuljames on 2021/01/03 15:25
When you tap “preview this folder” it doesn’t work, meaning you cannot see previews of shared folders without buying more space.
Amazing tool day in day out....
by Guttibh on 2018/05/29 08:37
I joined Dropbox 9 years ago and since then I use it on daily basis. I am a big fan... the app is very easy to use, convenient to keep those receipts I can’t throw away. Sharing files with my friends is easy and they can also have a copy of “that” special picture I took. Mum has access to my pictures and from abroad (15k miles away) she can check them out at anytime and see her grandchildren growing up at fast pace. Its reliable and secure! I trust my files are safe and at my fingertip at anytime! Thank you the developers for coming out with this great tool!!
Great, expensive tho, customer support not top notch l!
by GreekNiko on 2021/04/13 19:57
When it works this is very good & deserves its place as one of the market leaders, but it’s not the most generous with free space & if you pay for more space (as I do) it’s not the cheapest out there by a long shot! However, if you happen to encounter a problem I’m afraid you’re on your own, the community support is flakey with not many hits & little advice useful advice IMHO, emailing customer support is not particularly speedy & takes time to get to heart of the problem! Also, most importantly, don’t develop a problem out of ‘office hours’ or at the weekend! All cloud based services like Dropbox will encounter a problem at one time or another, so customer support for a big potential standard setter (like Dropbox would probably like to think it is) should have 24/7 help available, especially for the high subs it asks for! Otherwise I guess it’s as good as anything else around!
Why make saving files so complicated?
by HealthyFoodie77 on 2021/11/26 02:31
I rarely write reviews but this app is really frustrating to use, after some “genius” decided to change the flow of saving a file on your device. Someone needs to find a new UX expert. Why do you think anyone wants to go through 4 steps to save an image from Dropbox to their phone? This is how ridiculous the flow is: tap on the file > share > export file > save image. It gets worse. The “save image” in not the first option but the third option hidden under the fold so as you try to scroll you may accidentally select the other two options (which I never use) and then have to start again. Why not have “save image” in the top level or under “export”, not “share”? Why is “manage link settings” (who needs that?) before “export file”??? Also, sort by “date modified” hasn’t been working for a while. When selected, it sorts files alphabetically.
Amazing app but the fee
by Kamzeh on 2020/09/14 12:05
I love love this app, one of the easiest storage apps but my goodness the fee. You only get 2GB for free which is too little for most people but then if you want to subscribe the only option is to get 1TB. Realistically no ones going to use up that much space straight away. I’ve had my paid account for about 2y? now and I’m not even half way (just checked and I’ve used up 7.5% of my paid storage, 7.5!!) it would have been logical to have different paid options so everyone can choose what suits them best. If you need more storage down the line you just get a more expensive option. I’ve contacted the CS numerous times regarding this but they just say we don’t have another option for now so it’s no help. Once I clean up my phone and back up all my photos onto my laptop I will be unsubscribing unfortunately and only use the free option if I need it.
Account restriction work around
by Microsoft dont like apple on 2020/12/15 06:48
The app was updated a while back to restrict the number of devices that can be connected to an account. Probably because quite a few people have a large chunk of free storage which they share across a number of devices which brings little or no revenue into Dropbox. The work around is to create a shared folder and create a second account. Log some of your devices into this second account. You are then back to sharing the data across 6 devices. Create a 3rd account and this gives you 9 devices and so on. If you have buckets of data this won’t work but 2GB is quite a sizeable chunk to share. For archive info use One Drive or some other slower package and keep Dropbox for the current on the fly info you need. It can be a bit of a faf to set up but it keeps it free to users. If you need access to lots of large data over the web consider using something like Western Digital Cloud. There is an initial outlay but the data is stored in a known location - your home. It can be configured to auto backup you PC and give remote access to all of your files. You could also share the space with your friends and everyone wins.
Great for storage but that’s about it
by Darreng0506 on 2020/06/27 10:32
Been yang DB for a couple years now as a paid subscription instead of using a hard drive. It’s great for storage but as I use it for all my media, photos, video and music have found that it lacks a lot in terms on media functionality. Would be great to have integrated media player with editing software, photo editing even being able to carry out simple tasks such as rotating images instead of having to export edit then save again and delete original unedited files. Also truth to batch move multilevel files in the app occasionally crashes and files are not moved and deselection of files and attempt to move again is required.
Great but has limits
by Rasheef on 2021/04/17 15:36
It’s a fantastic app, truly, I use it a lot. But it seems to lack some polish when integrating with iOS, and just support for modern video standards. My main gripe is you can’t export Live photos from iPhone, something Apple have supported for years there’s not really a good reason for not being able to export the mov file associated with Live photos. It means you still have to sync to a Mac and then export to Dropbox if you want to retain them, a major additional faff. Also the lack of support for HDR video previews is a little baffling, HDR has not really snuck up on us, it’s been coming for a long time. I’d like to be able to watch HDR without then looking like a washed out mess please.
Life saver
by JoeLeese on 2020/03/06 19:55
I very rarely write reviews, but Dropbox has earned 5 stars from me more than once. Absolute life saver, I pay for business storage and have never regretted it once. It’s saved me after tipping water on my laptop on client deadline day, and from my own stupidity deleting files without thinking. If you’re thinking about whether it’s worth paying for the space to keep all your files in the cloud...it is. Do it now and thank yourself later.
App Broken Since iOS13
by MrWillRA on 2020/07/07 15:44
I've either been unable to upload any files from my iPhone since September 2019 - or uploads were painfully slow and required the app to be open and the screen on. Background uploads DO NOT WORK. After a very unhelpful exchange with Dane from Dropbox Support he confirmed that it was no longer fully compatable since the intro of iOS13! I was told that my paid subscription is for the backup servers only and not the App. His advice was to resort to the desktop software and that my paid subscription does not involve any support. This was the end of our correspondence and no assistance was even given to obtain the files. Very disappointing as I've been paying for something I can't use as intended for 10 months. No offer of a refund was provided.
Thought this would help!
by Ennoaj on 2020/05/30 11:00
I downloaded this app and initially thought it was great to hold my school support documents on, making it easier to send information straight from my phone to parents, during the Covid lockdown I am supporting families and children especially with their transition anxiety to their next school. I have some very supportive documents which I had hoped I could send to parents and you have not allowed me to attach them unless I upgrade! I am really disappointed that during this very difficult time that your company are not supporting us key workers to help support families by lifting this fee. Truly disappointed. This could have been a really good tool to help us but instead the greedy fee has been your only interest.
Wonderful!
by AAA.KS on 2018/06/07 13:26
All I want to do is move my files out of dropbox into my ordinary device storage. It only gives me the option to download and view my files inside the app. I need it outside the app to use it to edit videos, transfer it to other mediums, like my usb flash drive. I feel like my own property is being controlled and quarantined away from me. I feel angry. EDIT!: I am happy! I have found out how to properly download my files. I click ”...”, then I click “export”, then I click “open in...”, then I can save to my iphone, copy to my Google drive and do what I want. Thank you!
App OK but not compatible
by Catfish_Spoonbender on 2020/09/17 14:06
The app itself has always worked fine, but I can’t rate it any higher than two stars because the browser version- on my tablet at least- is so slow as to be unusable. It’s not my browser/tablet as this is the only website I have a speed problem with. Two test runs to access two different files took more than half an hour (and I still can only open them on the screen, not download!). If you only want to use the app it’s ok, but if you ever want to be able to access your files from any device that doesn’t have it, I strongly suggest another cloud storage provider.
Easy and Essential
by Kemilyb on 2019/03/22 06:29
I Love Dropbox. Started almost a year ago when I joined a guitar group. My bulging folder of paper music, was heavy and a pain to keep printing off. Any alterations were wasteful. This digital space, where several of us can alter, share and view our music is a massive part of our time. Not sure life would be so easy without it.
Destroys battery life
by Just another SteveO on 2020/08/19 20:12
I was seriously about to return my iPad Pro for very poor battery life - it was dropping 40% or more overnight and normal usage during the day saw a terrible drop in battery life. Checked the battery in settings and found the culprit was the Dropbox app. Running in the background for up to 40 minutes every hour. Checked on Dropbox forum, not alone, others are seeing the same thing. Others also reported that turning off the background refresh didn’t solve the problem; deleting it however..... So, deleted app and so far, battery life normal. Needs sorting out - or just forget Dropbox, plenty of other providers available.
Only one overpriced storage scheme
by mcka98 on 2021/03/16 22:29
Just scoped out all the main photo backup apps as my 0365 subscription expired and my OneDrive storage shrank. My main archive is about 350 GIG so 500 GIG would be perfect. Dropbox only offers 2 terabytes for £9.99 a month which is way over what I need price and capacity wise. If only there was a 500 GIG storage option for £2.50... Are you reading this Dropbox people!!?. It’s actually far cheaper for me to go back to 0365 for £5.99 a month which gives me all the office apps/bells and whistles AND 5 terabytes of storage for my files and pictures. Can’t believe I’m bigging up Microsoft but you get a lot more for your money with them 😂
Bug in most recent update
by mrchimp on 2018/06/08 18:41
This used to be brilliant. I’ve reported several times that since the last update the app is using ENORMOUS amounts of mobile data, even with cellular data off for photos and videos. The app has used 12gb of my mobile data in a couple of days since I switched it back on, despite mostly being connected to WiFi, and video/photo upload off. I barely use the app most of the time so this is inexplicable. What the hell is it doing?! That’s the size of 3 full length DVDs or a large PlayStation game! It did the same in May and cost me a fortune in extra data charges until I realised the App was using it all. It got through 5gb in a hour that time, although admittedly I had photo uploading on, it seemed to get stuck loading 1 photo constantly. No compensation from Dropbox for all the wasted money on EE data top ups. I’m a paying user and I’m losing my patience with Dropbox for not sorting this out, if it is not sorted I’ll take my money elsewhere. SORT IT OUT DROPBOX
Horrific with Text Files
by webplus on 2018/09/17 20:33
Creating and saving text files is extremely bad with this app. It doesn’t allow you to simply open the text editor and add text with autosave as most iOS apps do. You have to tap something before you can edit a text file and then remember to save any changes or edits, otherwise it’s all lost. The app constantly fails to load the latest version of text files. Instead you get the version last opened on the device, which could be days or weeks out of date. The app may or may not realise this after several minutes and ask you to ‘refresh’ the text file to get the newest version. This frequently causes conflicted copies of text files. The only way to bypass these problems is to remember to force quit the app whenever it’s used to hopefully get updated text files. Very unreliable and a terrible experience if you use it with text files.
Making an iPad genuinely useful
by George AdvHtg on 2018/06/04 15:51
It would be great if DropBox would included an rtf editor within the preview pane on iOS. As of today - June 2018 - the only files you can directly type into are .txt files. Such a shame - surely an rtf-editor isn't too much to ask for? On the positive side, without dropbox it would be a real struggle to switch over to using iPad as an everyday business tool. The offline files facility is SO much better than Google Drive.
Easy to use, but false sense of security.
by viewer-x on 2018/05/28 17:36
I signed up for dropbox paid version in the hope of being able to sync and share my files across all my devices and be fully up to-date. Imagine my shock when having saved my spreadsheets to drop box that I’d spent hours working on my mobile pc, looking at the dropbox tray utility to confirm everything was synced, and opening up the same files on my internet enabled home pc to find that not only had my dropbox files in the cloud not been updated but the old files on my home pc overwrote the mobile laptop files destroying hours of work!! I would have been better off with a usb keyfob! (That is where I am now). No conflict resolution or management and no previous versions offered. Nada. Hugely disappointed. * No detailed file list with date & time * No effective conflict resolution for concurrent changes on more than 1 device.
So Useful!
by Ms GogoGirl on 2021/11/06 23:56
A friend set me up with Dropbox as a way of sending photos to me when I was homeless. I can’t live without it now. While apps are now charging to use pre-installed storage I am never worried about losing my phone or keeping my photos safe. They automatically go to Dropbox and I can access them on any device. What’s not to like??
Great to stay organised
by Cudgeecoo on 2020/05/30 17:44
I use this app mostly for work purposes but have a personal account too. The ease to be able to share dance choreography and work related things with colleagues is brilliant. If the monthly payments were lower for more storage to let’s say £6.99 I’d be tempted to upgrade my personal account. That’s the only thing I would like to suggest.
Great for work
by imp85281 on 2020/01/22 22:44
Consider using Dropbox for sharing files with VA’s or photos with them. My Va accesses whatever I put up and it’s super easy. I get emails when she changes things in the folders too so that’s great. 2 GB for free is loads too. I understand why you may start using more space and I think I’ll probably most likely end up there. I’m not sure how much I’ll use so I’ll probably take it one step at a time. I think I can back up my iPhone data this way but I’m not sure. I’ll have to look into that. All in all, I’m very pleased and have sent out referrals links too as I think lots of people can benefit for using this. It’s great. Thanks. Bye
Is this really a storage service
by ct1003 on 2021/08/06 09:29
App is designed for collaboration, so you have to send yourself a notification when you upload a file and heaven forbid you don’t want to share a whole folder, do you? So it’s not really very useful if you don’t have any collaborators and to rub salt into it doing anything with your data requires you to ‘export’ it so it’s not really very useful for storage. So change the name to DropSend and we will all know where we stand.
Awful experience
by Jaaaal on 2021/01/24 15:01
I recorded a video 14.5 minutes long of course it won’t send through normal channels so I thought great drop box option. Downloaded the app because it said it was better. I’ve signed up for a 30day free trial to even use, I’ve spent 1 hour 40 minutes uploading this video to it to send for the recipient to not even be able to view it without signing up themselves for the same trial. I am fuming. Absolute waste of time and will be cancelling and never using again. Next step going to try Google drive and hopefully that won’t let me down.
Continually fails to connect to server
by Deephorse on 2020/07/09 05:34
I've had the Dropbox app on my ipad for several years now, but hardly ever use it. I was recently sent a Dropbox link to download some files that I had purchased. It took me a while to work out hw to do this because information on how to use the app is non-existant. Once I knew what I was supposed to do the next issue was that the app continually failed to link to the server. I finally found a workaround and had to use it after each file download. It will be a while before I ever use Dropbox again.
Worst file storage app
by Genova witness on 2019/07/30 12:34
Just tried to use Dropbox after deleting it years ago, I should have left it deleted. After opening it up it says I have apparently used 98% of my 2Gb space but when I go to my files I can’t delete anything, the only files there are images other people have shared with me, are these taking up space in my storage? Who knows. It’s impossible to tell at a glance with the app’s terrible UI and usability. Overall a poor file storage app, many other apps developed by kids work far better, or just use google.
You have made a new update without notifying and it BAD!
by this cant work .. on 2019/03/11 18:41
I came on it thinking oh let move these file to my pc . Oh nooo I forgot it take forever to upload and I can’t even add the files some time get the old menu back ASAP it was a 5 star but no longer until you change it back and don’t say you haven’t it wasn’t like that yesterday or this morning in fact
Notifications temperamental
by Laurie-Jane on 2020/05/10 12:03
The notification system for comments or mentions in comments is extremely temperamental. Some days this will be working just fine but the majority of the time I have to wait for an email to say there has been a reply to a comment/mention. Aside from that Dropbox is fab and always has been. Just a shame about this feature.
Reliability is everything
by Ummsalam on 2020/03/16 09:23
Have been using Dropbox for several years now in its free version but recently upgraded to a paid contract. I researched other options and tested a few but found Dropbox to be the most reliable with a lot of flexibility. Not the cheapest but for me consistency and reliability of service was paramount.
Dropbox is a lifesaver
by Svensonator on 2021/07/30 08:20
Working from home during lockdown, working out and about, accessing docs from anywhere on any device, Dropbox is a lifesaver. No more “could you poss send me the budget we did for ... “ or “the post production schedule for the summer”. It’s all accessible all the time anywhere. I love it!!!
Always there for me....
by FizzyWhizzyPapa on 2018/05/26 06:06
It really is. I can save from my phone and find it from my laptop. In this day and age we shouldn’t be storing on our devices that is so last century ;-) Why have your smartphone or laptop die or get stolen or lost to find you’ve list all your important pictures and documents. Often our devices groan under the weight of all the storage they need to manage ! Dropbox it. Automatic camera upload, scanning and saving documents and decent storage at reasonable prices. You can make some documents available offline too which is helpful for guides, maps & timetables. It’s almost perfect, a little more whizz and more intuitive controls and settings would make this a standout market leader !
Take care, you may be paying twice!
by Markw57 on 2020/08/21 19:29
I am a long time Dropbox user with a Dropbox professional account. I used this app to connect to my existing Dropbox account. No problem with that, that is how you would expect to use it. However several years later, I have just found out I am paying twice for it. Apple has placed a subscription in my iTunes account. No idea how it got there. I have been paying around £10 per month for the privilege of connecting to my Dropbox Professional account which I am paying £199 a year for. I have never taken out another account, why would I? My account is directly with Dropbox. I don’t recall any messages in the app saying a subscription would be applied either. So take care with this app and check your subscriptions from time to time. The app works fine, just not at all happy about this scam.
Used to be brilliant ...
by AliGWright on 2021/07/22 15:58
… but some months ago the camera upload feature stopped finding images on my phone and I now have to select images for upload manually. I thought it had been fixed when it started working again about ten days ago, but yesterday it stopped finding images. I have vast amounts of storage, so there should not be a problem. Disappointing!
Over charged
by Emilyyy j on 2019/09/06 07:27
I have been using drop box for years and recently went over my limit on storage for free so I upgraded. I went on to my account and I still had no extra storage space and my account was still saying basic so I assumed the upgrade didn’t go through. I have checked my bank accounts and they have been taking £9.99 for months. I have tried to contact them, to cancel and refund but cannot get through and it’s impossible to stop it as my account still says basic. It’s so frustrating!
Can’t connect to IOS files
by Swebo on 2019/08/18 21:44
*******Issue below was resolved and fixed promptly ********** I am not sure when this happened but it must have been in the last couple days. When I open excel or word, I no longer can access my Dropbox files. I am being told that its not supported and sometimes even being told that the server is not reachable. I wish I could send you the screen shots. I have deleted the Dropbox app and reinstalled it - same issue. I have deleted my account from excel and word and now can’t re-connect it to Dropbox. It used to work well these last couple years for me.
Great App... but...
by alun101_uk on 2020/09/16 22:01
Been using Dropbox since the beginning and can’t fault the app, however, now I’m restricted to 3 devices only (I used 5 with my band) I need to upgrade. The price plans are still too much though. I’m not fussed about getting 2Tb of storage, more than happy with 8Gb as I use iCloud for most other things. If DB offered a monthly price of <£5 just for adding more users, that would be great, but £7.99 is just too much... hence not 5* review.
Can’t close file preview
by Mikebaughurst on 2019/09/28 18:10
Been using Dropbox for years & not had any real issues until last app upgrade. I now can’t close the file preview window, the x that used to be at the top on the left has disappeared, tried uninstalling, restarting iPad but to no avail. Most of my files have long file names which I now can’t see due to only having less than a quarter of the screen to use, probably going to delete app as it’s now unusable
Just what I needed
by 1chiquitita on 2020/05/19 08:09
It is easy to use, in particular to save all those documents and information that you cannot carry with you all the time, it is also secure and you can access your files anytime. I have tell friends about and they have also joined.
large uploads very inefficient
by Chaoticjohn on 2020/08/30 04:31
i generally have a good experience with dropbox which supplants a lot of the inadequacies of the ipad operating system. but i’ve found that large uploads take an extremely long time. i suspect there’s a problem in breaking files down. currently uploading a single 2.5gb file and it has taken +12 hours to get to not even get to 90%. i understand download and upload connections are optimised differently by infrastructure but this looks more like a problem in the app. the app runs extremely sluggishly in this time and like it’s consumed the device’s entire memory. i’m on ipad pro and i expect better. as i say generally very good. the upload handling though seems like it needs attention.
Poor scrolling
by CHECKPRIME on 2020/12/09 18:50
Please, please, please redesign the scrollbar. It’s impossible to use on an iPhone 11. That tiny little round excuse of a bar is so hard to press and drag. Also, why the hell do I need to log-in via a built-in browser when trying to submit feedback on your app. Please do put some more effort in the ux to make a full app instead of having vital sections like feedback loading in a browser. Thank you
Dropbox app
by Thearyan96 on 2018/09/27 20:02
I tapped the drop box app to open it but it was taking a very long time to open the app and put my email and password in they accepted my email and password but it is taking a long time to log in I deleted the app and downloaded it again I know I have my email and password is correct because I have written them down before I made my account as well as I log in on my laptop but I only have the problem when I use the app on my IPhone I don’t know if it my have problems with internet or the app any one have the same experience I have?
It’s good
by Tate1234321 on 2020/09/29 18:25
You can do a bit of changes a bit more bits and pieces it’s great a very good game the age though is including I thought it would be be like 12 years old but my friends love this app I quite boring but typically awesome pls do a update this is very indispensable and it’s royal and loyal I’m 45 years old this game is awesome
Drop great, but update is disappointing
by Slyppery Styx on 2020/03/05 11:20
Dropbox in an excellent way to store files and move them effortlessly between computers. It is worth paying for increased capacity. However, since the recent update, it has become less easy to use. For example, uploading files is more difficult and indexing is not as good. This is disappointing, but does not detract too badly for its overall usefulness.
Stuck/won’t update
by Chico Cheb on 2020/07/30 09:02
Last 2 weeks this app has tried to update but just gets stuck. Spinning loading icon, but never updates. Have been using this for years with no problems but just recently seems too keep sticking on update. Other than that the app still works fine.
Default upload folder change missing
by Ssotyi on 2019/05/07 23:03
I've been using Dropbox for around 7 years. And I can't believe I still have to manually struggle with all my 10k+ photos every time I get a new phone. Simply because I can't change the default upload folder. Like that I could just make a new folder every time I change my phone. And I change it very often.
Last Release
by David de Niese on 2020/04/11 15:16
The ability to see how many photos and videos are waiting to upload from my iPhone to Dropbox and how fast the upload is progressing has been removed from the latest release. Please can I have that functionality back. Apart from this it’s a 5 star product.
Too slow.
by deckr8 on 2020/01/27 13:02
The whole Dropbox is too slow particularly when you want to download from it. Most times it places you in a download queue so you can wait up to 10 minutes before it trickles the file to you eventually. After uploading a file it can take another 10 minutes for the system to register the upload on other devices no matter how much you refresh the screen. Not something I would consider paying for in an upgrade.
Major problems in latest version...
by Ken Kei Whitewind on 2018/10/13 09:24
I’ve been a long term user but there are major problems after the latest update. App keeps crashing when opening files. Freezes when trying to navigate files. Unusable basically. Is there no QA?
DROPBox
by hidehi1966-3 on 2020/10/28 18:48
I’ve been using Dropbox for several years now and am more than happy with the convenience it provides. In terms of security, versatility and ease of use, I also can manage my media, work and personal artefacts with confidence... I wish I’d thought of the Dropbox idea!.. Robert AWERE - Author/Publisher
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file transfer
33.25
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App name
Dropbox: Cloud file transfer
Description
Dropbox lets anyone upload and transfer files to the cloud, and share them with anyone. Back up and sync docs, photos, videos, and other files to cloud storage and access them from any device, no matter where you are. And with advanced sharing features, it’s easy to share docs and send files—large or small—to family, friends, and co-workers. Features: • Automatically upload videos and photos from your camera roll to cloud photo storage—all in the background—for easy video sharing and photo sharing. • Access any file in your account—even offline—and preview over 175 different file types with no special software required. • Easily send large files by copying and pasting a link you can give to anyone, even if they don’t have a Dropbox account. • Scan documents, receipts, IDs, photos, and more using your mobile device and transform them into high-quality PDFs, so you can view and send anywhere. • Sync folders on your PC or Mac to Dropbox with computer backup, and recover older versions or restore deleted files with version history and file recovery. Sign up now for your free Dropbox Plus trial. You’ll get 2 TB (2,000 GB) of storage space—that’s enough room to save files from all your linked devices. We’ve also introduced some new features as part of your Plus plan: Dropbox Passwords to store and sync passwords across all your devices and Dropbox Vault to secure and organize your most sensitive documents. And with Dropbox Rewind, you can roll back any file, folder, or your entire account, up to 30 days. Existing Plus customers can upgrade to Dropbox Professional. With 3 TB (3,000GB), you can store all your stuff—from work projects to personal photos—and have space to spare. You and your clients can comment on most file types without leaving Dropbox. And you can protect your work with a watermark, add shared link controls, or rewind your account up to 180 days. Before starting a trial or completing payment, you’ll see the plan price. This amount will be charged to your iTunes account at confirmation of purchase and on renewal and will vary by plan and country. Dropbox subscriptions renew monthly or yearly, depending on your plan. Your account will charged for renewal 24 hours before the end of your current billing period. To avoid auto-renewal, turn it off in at least 24 hours before your subscription renews. You can turn off auto-renewal anytime time from your iTunes account settings. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase. Dropbox is a secure cloud solutions leader trusted by Fortune 500 companies for their most sensitive data. Over 14 million paid users choose Dropbox because they know they can count on a company that’s also dedicated to their security and privacy—no matter what they do or where they are. Let Dropbox be your all-in-one file storage, file organizer, file transfer, and file sharing solution for all your devices. We’d love to hear from you! Join the Dropbox community: https://www.dropboxforum.com Terms of Service: https://www.dropbox.com/terms Privacy Policy: https://www.dropbox.com/privacy
DropBox
by cutieUk on 2021/11/29 13:28
I don’t know how this app is even on my downloads 🤷🏽‍♂️
Why make saving files so complicated?
by HealthyFoodie77 on 2021/11/26 02:31
I rarely write reviews but this app is really frustrating to use, after some “genius” decided to change the flow of saving a file on your device. Someone needs to find a new UX expert. Why do you think anyone wants to go through 4 steps to save an image from Dropbox to their phone? This is how ridiculous the flow is: tap on the file > share > export file > save image. It gets worse. The “save image” in not the first option but the third option hidden under the fold so as you try to scroll you may accidentally select the other two options (which I never use) and then have to start again. Why not have “save image” in the top level or under “export”, not “share”? Why is “manage link settings” (who needs that?) before “export file”??? Also, sort by “date modified” hasn’t been working for a while. When selected, it sorts files alphabetically.
Dropbox
by Mags961 on 2021/11/21 16:30
Don’t sign up for this it’s a nightmare trying to end subs and delete it 🤬
Stopped syncing
by GobbyJack on 2021/11/17 07:43
Gutted. Since the last update my computer and my iPhone have stopped syncing. This is causing me real difficulty. I hope it’s resolved sooner rather than later
Awful.
by Pete131991 on 2021/11/15 14:47
One of the only ways I can store enough photos and share them but the app is utterly unintuitive. Furthermore, it has suddenly stopped working on my Mac and will only open like a normal folder. Many of my photos have vanished without a trace. Bizarre. Unfortunately, there’s no alternative now as many colleagues use this embarrassing excuse for an app to share content.
Very important
by Nick D Bond on 2021/11/09 15:31
It is a great platform very useful. You are doing a great job! Keep it up with new function / updates. Congratulations!!!
So Useful!
by Ms GogoGirl on 2021/11/06 23:56
A friend set me up with Dropbox as a way of sending photos to me when I was homeless. I can’t live without it now. While apps are now charging to use pre-installed storage I am never worried about losing my phone or keeping my photos safe. They automatically go to Dropbox and I can access them on any device. What’s not to like??
No support for M1 Macs
by ben_mw on 2021/11/06 18:27
I know this is the iOS app, but Dropbox is an expensive cloud service, and desktop is a key pillar. My MacBook Pro M1 is performing so much better - ever since I removed Dropbox and switched to Tresorit. Dropbox is too expensive not to be providing first class software for ALL supported devices.
Great but…
by dananywhere on 2021/11/05 12:08
Gets 5* .. As ever Dropbox remains easy and effective; and helps me back up and manage my stuff. However, in case your listening… One the tablet/phone .. Would it be possible to add a select ‘all’, by ‘section/date’, and ‘non-individual’ select option; so it would be easier to select and sub-folder under the ever expanding ‘Camera Uploads’ folder. Thank you
Brilliant
by Our League Podcast on 2021/11/04 10:36
Use it for transferring mp4 clips from laptop to phone & does it it lighting speed.
Great
by Sisco B🥊👊🏾🥊 on 2021/11/02 19:11
Wicked
Good product
by Richard FP on 2021/10/28 06:58
It is easy to use across all devices
No Longer Compatible
by zzMannyzz on 2021/10/21 13:06
Used for used for years - latest update (20 Oct 2021) has made it intentionally stop working with my iPad.
Forced to leave a one star review in the hope you fix the bug!
by Saxylydz on 2021/10/18 21:06
Used as a subscription user, for many years happily. But for the last 5 days I can’t use it- every time I u]open a document through Dropbox on my iPad, the app crashes. It’s now unusable Please fix!
Good free alternatives these days
by CaptainClam on 2021/10/11 21:46
I tried to save some photos to Dropbox, but it said it needed to do a one time upgrade. It got stuck for over 30 mins signing me out. I killed the app and relaunched only to be told I needed to sign in, but first I had to pay money because I’d hit the limit on the number of devices. This is poor. I’ve got free alternatives with way more space: Apple iCloud and, from work, OneDrive. It looks like after 15 years that Dropbox is over for me. Other people will follow.
Open they’ll I’ll. brt bbii bay
by djcqwerty on 2021/10/11 20:50
X🤓😕😫😫😡😝😝😎🧟‍♂️🧟‍♂️😗☺️😛🤪😝😎🤓😎😉😗☺️🤓😝😎📼☯️☦️😉😎😝 B I. O o. 🎱⛳️🤿
Amazing
by Cumbuck3t on 2021/10/07 17:51
Not even the law can catch my illegal activities on here 10/10!
Dropbox subscription con
by the macleods on 2021/10/04 15:35
I have been threatened with a subscription payment on the free upgrade that I did not want and found it impossible to cancel the subscription within the first month what a con
Simple
by EliteEesa07 on 2021/09/18 09:56
Upload your file and go! So many web browsers rely on file transfer from Dropbox and even my keyboard which did this capitalisation! Wow! It is very simple, send it and that’s it!
M
by i teda on 2021/09/17 21:50
Please can you removing from my phone thanks
Why I’m annoyed
by i type but never think on 2021/09/09 23:53
Don’t like the ads I keep seeing on YouTube so yeah
Incredibly slow
by bry07865 on 2021/09/09 14:22
It takes absolutely forever to upload even the smallest file. Useless until they can somehow speed up transfers.
Interface is rubbish
by Mr Sensible on 2021/09/04 11:12
Messy user interface, not Logical.
Excellent product
by alwy4 on 2021/09/03 15:56
Good way to share information safely
I we we w we
by Reggie H on 2021/09/02 12:53
Iwow I can I can do it
Over complicated
by tonyjohn789 on 2021/08/26 16:22
What a bunch of rubbish!
Payed but no upgrade
by jmumm16 on 2021/08/25 10:59
So I paid for an upgrade and they took out 9.99 but my account hasn’t upgraded which to me doesn’t make sense. That’s the only reason why I’m giving it 2 stars
No longer works on iPad 2
by Lindamp on 2021/08/15 09:22
I can’t use the app on my iPad any more and it won’t let me use the web version either.
Cool App
by 786Warrior on 2021/08/09 04:06
Cool & useful app would recommend...👍🏽
Abysmal. Avoid like plague.
by Applearedicks on 2021/08/08 20:41
Like many, I got drawn into the dropbox world when they were bundling it free with mobile phones about 10-12 years ago, when cross platform cloud storage was a new thing. For a long time it was great, and I have 10 years of personal photos, not to mention all my music studio and work related stuff on there (about 300GB in total). The problem is that Dropbox MASSIVELY restrict your download speeds when you want to get your information back!!! As soon as you try to download anything over a 100MB, it throttles your speed to around 21kb/s (yes, KILO bits). This feels like a cynical attempt by them to prevent you from leaving them. Between periods of complete exaasperation, Ive spent the last YEAR trying to download all my 300GB info so i can reupload it to Onedrive, where i dont have the same issues. And no, you cant simply leave the machine running and do it in one go. The process is glitchy, continually throws up errors that you have to clear for download to resume, and then you mysteriously have files missing that need to be manually found and copied across. This is really basic stuff dropbox, how can you have a storage service which restricts users from downloading their OWN information to an honestly offensive speed, that they uploaded to you in good faith? This is discussed extensively by other disgruntled users on reddit etc, but dropbox are utterly silent on it on their help page and forums, blaming users hardware etc in a help request made by someone that I read on reddit - which is utter rubbish. I have a HP Elitebook (a £2k laptop) and a 600GB broadband, and have removed all the bandwidth limitations in dropbox, before you ask. Do yourself a favour and do not get stuck in their ecosystem. Their webplayers for videos and files are abysmally slow also... i believe all the data is stored in datacentres in california, so a clear sign of a company that hasnt moved with the times, and, in my opinion, will go bankrupt one day - taking all of your data with it. Avoid like the plague.
Is this really a storage service
by ct1003 on 2021/08/06 09:29
App is designed for collaboration, so you have to send yourself a notification when you upload a file and heaven forbid you don’t want to share a whole folder, do you? So it’s not really very useful if you don’t have any collaborators and to rub salt into it doing anything with your data requires you to ‘export’ it so it’s not really very useful for storage. So change the name to DropSend and we will all know where we stand.
Update has messed up my photos
by Annacsouthard on 2021/08/05 07:12
Was a great app, but recently has gone downhill. Used to show the status of an uploading photo or video which was reassuring to see when I had a lot to upload.
Dropbox is a lifesaver
by Svensonator on 2021/07/30 08:20
Working from home during lockdown, working out and about, accessing docs from anywhere on any device, Dropbox is a lifesaver. No more “could you poss send me the budget we did for ... “ or “the post production schedule for the summer”. It’s all accessible all the time anywhere. I love it!!!
Fantastic
by Bob@DB on 2021/07/28 19:43
Quick and easy to use. Thank you 🙏🏻
Used to be brilliant ...
by AliGWright on 2021/07/22 15:58
… but some months ago the camera upload feature stopped finding images on my phone and I now have to select images for upload manually. I thought it had been fixed when it started working again about ten days ago, but yesterday it stopped finding images. I have vast amounts of storage, so there should not be a problem. Disappointing!
Unusable
by Ray Z on 2021/07/21 22:17
Totally useless. Nothing does what it’s supposed to do. Confusing interface that looks 20 years out of date. Avoid.
Greed
by volvo 40 on 2021/07/21 12:12
I have use Dropbox for some years now?. Now I am now getting emails wanting £10 per month for which I cannot afford been a OAP / disabled so money is tight?. Hopefully I will try to transfer all my photos to disc soon?. I have deleted quite a lot of doubles but are still been counted by Dropbox?. Dropbox has become unreasonable priced ?. Ex Pat Irish. This post has been misunderstood by Dropbox. Dropbox I have deleted quite a lot of doubles and should have reduced my storage? Capacity. I have always deleted photos and empty the bin and this reduces my storage? Please read the post?🤔
Starting to get fed up with daily updates..
by AussieTrappedinUK on 2021/07/16 08:20
Harvesting data from handsets? Dropbox was handy to have, but now it’s becoming a joke/burden. Either that, or you have rubbish developers and QA.. Stop updating and plan releases properly.
Syncs with Kobo well
by KC Starr on 2021/07/15 20:52
I use the free version to sync books and PDFs to my Kobo Elipsa which works really well. I do wish the upgrade version wasn’t so expensive but it is, so I’ll be sticking with the free version or finding an alternative.
Essential
by Emanuel-san on 2021/07/06 03:10
I would not be able to live without it, reliable on every platform. The desktop app is awful, just don’t use it, for the rest is perfect
Load of rubbish. When trying to establish password, EVERYTHING I type in says
by Strider1300 on 2021/07/04 13:45
Password is taken
Muy bueno
by Luisavrc on 2021/07/04 00:41
Soy nueva usuaria y de verdad me ha gustado la aplicación
Rubbish
by mum1403 on 2021/06/28 19:59
Can’t download, not showing any files !!
Ock aye
by Wigton al on 2021/06/20 17:04
Da
Simply does not work
by cloudb64 on 2021/06/20 00:41
Unable to connect to Dropbox. Buttons to log in and create account do not function. Thanks for destroying my access.
Dropbox sinc issue
by 8iaj8iaj on 2021/05/29 11:03
I have recently bought a new IPad Pro and when I downloaded Dropbox onto it my files are not in the same order as all my other devices?
Photos view broken
by Flash477948 on 2021/05/27 23:31
The photos view has been broken. It used to be that if a photo was moved from the camera uploads folder that it would no longer be visible, but that no longer happens
Bad news
by houseman567 on 2021/05/27 14:43
I’ve recently been blocked by Dropbox not allowing me back into my account AT ALL and for no reason at all really not impressed as I kept all my business files and really important files on this app
Great app
by Atta2008 on 2021/05/26 01:55
Very good App 👌
Excellent, but …
by Lorem ipsum dolor sit etc on 2021/05/19 13:56
… shame it’s limited to three devices.
The app can not find my photos
by EllaJay1972 on 2021/05/19 10:16
I’ve set the permissions up for Dropbox to access all photos taken on an iPad so what is preventing the app from finding them? This is SO frustrating!!!!
Couldn’t load file!
by Kamal.hdn on 2021/05/15 13:55
I have been using Dropbox almost 5 years & I have never come across this issue “Couldn’t load file” I tried everything but still not solved. Help help
Files
by .Mpr localhost on 2021/05/11 17:35
Go all over the place it doesn't sync them very well (I made the same folder twice and it's not on dropbox) -d (00:46:21) 9/5/2021
Failed to cancel free trial was charged
by Dropbox customer on 2021/05/10 10:43
£9.99 because had not realised automatic debit from our account after 1month. Check the small print!!!
Mr bharat
by bharat h patel on 2021/05/10 09:33
Thank you
Can’t access account after successfully changing password
by Pi$$€d off K on 2021/05/05 14:56
I can’t log into my account. I’ve changed my password but I don’t have my old phone or number anymore, because of that I can’t get the pin/code that was sent. I change my number a couple of years ago can I have some help please I tried asking online chat now I’m trying on the app. Help please
Same problem as last update. Corrupted Photos 05/05/21
by Blitz7287 on 2021/05/05 12:02
The previous update broke the app for it. It's constantly corrupting images as they are being uploaded from an iPhone 11 on the latest public update. I'm on a business plan using it for my business and it's hampering my ability. Currently testing out other options.
Won’t let me go!!!
by thickobviously on 2021/05/04 10:27
A great app until you want to leave. I still pay £9.99 monthly for the upgrade because I CANNOT FIGURE OUT HOW TO GET IT OFF MY PHONE. NO HELP AVAILABLE. BEWARE!!!
Dropbox pics
by BirchieSP on 2021/05/02 21:20
Great storage and retrieval
Simple to use file storage
by Strongmoon on 2021/04/29 20:13
Dropbox has always worked seamlessly for me however since latest iOS update 14.5 the scanner function causes the app to crash (impossible to use this function now). I’m using iPhone 7.
Can’t save files from emails
by Hatticus on 2021/04/18 20:25
Trying to save PDFs from emails to Dropbox, and it just doesn’t work. It just wants me to send them to someone.
Great but has limits
by Rasheef on 2021/04/17 15:36
It’s a fantastic app, truly, I use it a lot. But it seems to lack some polish when integrating with iOS, and just support for modern video standards. My main gripe is you can’t export Live photos from iPhone, something Apple have supported for years there’s not really a good reason for not being able to export the mov file associated with Live photos. It means you still have to sync to a Mac and then export to Dropbox if you want to retain them, a major additional faff. Also the lack of support for HDR video previews is a little baffling, HDR has not really snuck up on us, it’s been coming for a long time. I’d like to be able to watch HDR without then looking like a washed out mess please.
HSBC Business API doesn’t work
by ADLC999 on 2021/04/16 11:20
I can access my HSBC personal accounts but not my business account despite being given the option.
Frustrating!
by Happy Being a teacher on 2021/04/15 11:26
I find Dropbox impossible to use, all I want to do is add new photos to my existing photos on my phone and iPad.
Great, expensive tho, customer support not top notch l!
by GreekNiko on 2021/04/13 19:57
When it works this is very good & deserves its place as one of the market leaders, but it’s not the most generous with free space & if you pay for more space (as I do) it’s not the cheapest out there by a long shot! However, if you happen to encounter a problem I’m afraid you’re on your own, the community support is flakey with not many hits & little advice useful advice IMHO, emailing customer support is not particularly speedy & takes time to get to heart of the problem! Also, most importantly, don’t develop a problem out of ‘office hours’ or at the weekend! All cloud based services like Dropbox will encounter a problem at one time or another, so customer support for a big potential standard setter (like Dropbox would probably like to think it is) should have 24/7 help available, especially for the high subs it asks for! Otherwise I guess it’s as good as anything else around!
Dropbox Review
by JC Ulverston on 2021/04/12 11:40
A very useful ‘app’.
Export
by Indomitable26 on 2021/04/08 20:02
This was great but the latest update has removed Export! I can no long export photos to my iPad and iPhone. Why has this been removed?
The last software update just deleted +5,000 files I had on the cloud
by CallMeUnique on 2021/04/04 08:32
I know Dropbox will say that they can’t delete files for you but in no way did I delete over 5,000 files in 5seconds on my own. Even worst that everytime I restored them it would re-delete. No I've not been hacked. No I’ve not had anyone else on my account No these weren’t shared folders. ALL OF MY STUFF JUST WENT! I’m switching to google drive. I can’t trust any app that has this crazy amount of issues and when you go to the community page and read the comments TONNES of the people have had the same exact issue!
The Setup
by blidworth on 2021/04/03 05:29
Only given 3 stars because having difficulty understanding the system, and how to use it to our advantage
Saving my files
by Chrissday on 2021/03/26 11:52
Well its been real handy for me to move files from the ipad to my main computer for further processing. Nice and smooth.
The best invention ever.
by pete j d on 2021/03/23 16:05
Always accessible anywhere in the world with enough storage space for most things.
Frustrating
by Every nickname's been taken on 2021/03/22 09:27
I can’t delete videos from Dropbox. I’ve tried everything. Unusable. All I can do is delete the app unless I can get some help.
Only one overpriced storage scheme
by mcka98 on 2021/03/16 22:29
Just scoped out all the main photo backup apps as my 0365 subscription expired and my OneDrive storage shrank. My main archive is about 350 GIG so 500 GIG would be perfect. Dropbox only offers 2 terabytes for £9.99 a month which is way over what I need price and capacity wise. If only there was a 500 GIG storage option for £2.50... Are you reading this Dropbox people!!?. It’s actually far cheaper for me to go back to 0365 for £5.99 a month which gives me all the office apps/bells and whistles AND 5 terabytes of storage for my files and pictures. Can’t believe I’m bigging up Microsoft but you get a lot more for your money with them 😂
Poor and not well coded
by dave_bass5 on 2021/03/13 14:56
Too many issues to mention, mostly small issues, but the ability to play an audio file for a a bit and then go back later gives me either nothing, as in it’s all working other than actually playing, or issue accessing the file Restarting the app works so there are no issues with connection etc.
Giraffe
by ballycloghan on 2021/03/13 00:09
Wonderful photo by Adrian
Love drop box
by lewhouston on 2021/03/01 21:14
I use drop box to learn voice tracks for my choir. It’s just fab - so easy to share music and learn individual voice parts. We can add our own tracks or use commercial recordings.
Wasted time
by Sifu R on 2021/02/26 14:40
Lost half a day waiting for it to open
Accessing files
by UX Designer123 on 2021/02/18 22:42
Giving this a 1 star review because I think it’s ridiculous that I have to download the Dropbox app and create an account to simply access a file from a link someone has sent me. Awful UX. This never used to be the case.
Why would you use this!?
by P. Roka on 2021/02/18 11:46
Just don’t even begin using it, both apple icloud and Google drive are just far better and chipper. Also fed up of Dropbox asking for upgrades and money every time I just want to open my bloody document!
Impossible to cancel
by Hatlikeatammy on 2021/02/13 17:36
Why is it so difficult to cancel these apps I’m not happy
5 star app
by raynesio on 2021/02/11 17:58
5 star app - clean UI, privacy focussed. Big fan of Dropbox Paper, would love to see more products like this 🙌
Still no multiple instances on iPadOS
by Hope1000 on 2021/02/09 21:26
Come on Still no multiple instances on iPad OS. This key productivity app still doesn’t have multiple instances on iPad OS. This would allow 2 dropbox windows side by side and be a huge productivity benefit. Come on Dropbox!
Terrible
by FatLazyCat on 2021/02/09 19:52
Had to turn off integration with Files app as drains the battery
Dropbox app(latest)
by snnib on 2021/02/09 12:04
Get the new app-says Dropbox. And, goes on to extoll the virtues of their latest product. 'Fine' says I, and proceeds to download it. Only to be informed that my device,an I-pad Is not compatible. So the new app is useless to me. As is Dropbox, as the app I have no longer works. How wonderful is Dropbox?
Good but....
by PlatnumK on 2021/02/09 00:06
I use this all the time but the iPad widget doesn’t work
Sells your data
by max123356 on 2021/02/08 08:45
Just found that my personal data was submitted to Facebook via this app.
You tried the rest, now try the BEST
by JustTony55 on 2021/02/06 20:33
One of the best cloud storage around and most importantly, It is user friendly, safe and secure. I would not be without it!
Dropbox 5 star
by Boycy 007 on 2021/02/03 14:49
Nice and simple. Does what I need perfectly. Easy 5 star
Order and Flexibility,
by DominiqueMarkham on 2021/02/01 10:25
Order ,clarity and flexibility. Great.
Awful experience
by Needs updates. on 2021/02/01 01:01
Have been paying for Dropbox for a couple years now, it’s been quite good. Suddenly I’m locked out of my account and after 40+ times I’ve contacted them I’ve had 0 support (email Twitter Facebook insta etc). Wouldn’t touch them again, better use google drive!
Useless
by 5653264 on 2021/01/30 04:26
New to dropbox. Very difficult to use. Icons make no sense. Very disappointed. “Help” section very poor.
Love DropBox
by Jason1013pantone on 2021/01/28 17:02
Great application, I think this is my first App Store review! Dropbox deserve a mention. I use this app every day. The features are well thought out and implemented well. Keep up the great work.
Great way to keep files
by AnthonycjRead on 2021/01/26 13:27
Been using this for a long time great
Awful experience
by Jaaaal on 2021/01/24 15:01
I recorded a video 14.5 minutes long of course it won’t send through normal channels so I thought great drop box option. Downloaded the app because it said it was better. I’ve signed up for a 30day free trial to even use, I’ve spent 1 hour 40 minutes uploading this video to it to send for the recipient to not even be able to view it without signing up themselves for the same trial. I am fuming. Absolute waste of time and will be cancelling and never using again. Next step going to try Google drive and hopefully that won’t let me down.
Used to love this app
by landm1980 on 2021/01/21 23:29
This used to be my go to app for cloud storage. That was until several years of photos were lost because I hadn’t been using it apparently -despite uploading on a regular basis. I now use google drive for general storage and OneDrive as my go to for anything important, I get a decent terabyte of storage on OneDrive and pay about £2 a month. In terms of customer service, Dropbox tried to explain it was my fault not theirs.
Yogi
by extremerelaxation on 2021/01/11 22:28
Too good
Poor iPhone UI
by Saturnine42 on 2021/01/07 08:04
Inadvertently deleted 30GB without as much as a notification when trying to select a file. Have now deliberately deleted app. Thankfully was able to restore files.
Don’t have an account
by harleenquinzel98 on 2021/01/04 14:28
I got rid of my Dropbox account however have been charged twice now for a subscription I am not part of. The first time I let it slide because I still had a login even though I wasn’t a plus member. I then deleted my account and I’m still getting charged. I’ve now paid £18.98 toward this and don’t even have an account.
Preview this folder doesn’t work
by artfuljames on 2021/01/03 15:25
When you tap “preview this folder” it doesn’t work, meaning you cannot see previews of shared folders without buying more space.
Amazing tool day in day out....
by Guttibh on 2018/05/29 08:37
I joined Dropbox 9 years ago and since then I use it on daily basis. I am a big fan... the app is very easy to use, convenient to keep those receipts I can’t throw away. Sharing files with my friends is easy and they can also have a copy of “that” special picture I took. Mum has access to my pictures and from abroad (15k miles away) she can check them out at anytime and see her grandchildren growing up at fast pace. Its reliable and secure! I trust my files are safe and at my fingertip at anytime! Thank you the developers for coming out with this great tool!!
Great, expensive tho, customer support not top notch l!
by GreekNiko on 2021/04/13 19:57
When it works this is very good & deserves its place as one of the market leaders, but it’s not the most generous with free space & if you pay for more space (as I do) it’s not the cheapest out there by a long shot! However, if you happen to encounter a problem I’m afraid you’re on your own, the community support is flakey with not many hits & little advice useful advice IMHO, emailing customer support is not particularly speedy & takes time to get to heart of the problem! Also, most importantly, don’t develop a problem out of ‘office hours’ or at the weekend! All cloud based services like Dropbox will encounter a problem at one time or another, so customer support for a big potential standard setter (like Dropbox would probably like to think it is) should have 24/7 help available, especially for the high subs it asks for! Otherwise I guess it’s as good as anything else around!
Why make saving files so complicated?
by HealthyFoodie77 on 2021/11/26 02:31
I rarely write reviews but this app is really frustrating to use, after some “genius” decided to change the flow of saving a file on your device. Someone needs to find a new UX expert. Why do you think anyone wants to go through 4 steps to save an image from Dropbox to their phone? This is how ridiculous the flow is: tap on the file > share > export file > save image. It gets worse. The “save image” in not the first option but the third option hidden under the fold so as you try to scroll you may accidentally select the other two options (which I never use) and then have to start again. Why not have “save image” in the top level or under “export”, not “share”? Why is “manage link settings” (who needs that?) before “export file”??? Also, sort by “date modified” hasn’t been working for a while. When selected, it sorts files alphabetically.
Amazing app but the fee
by Kamzeh on 2020/09/14 12:05
I love love this app, one of the easiest storage apps but my goodness the fee. You only get 2GB for free which is too little for most people but then if you want to subscribe the only option is to get 1TB. Realistically no ones going to use up that much space straight away. I’ve had my paid account for about 2y? now and I’m not even half way (just checked and I’ve used up 7.5% of my paid storage, 7.5!!) it would have been logical to have different paid options so everyone can choose what suits them best. If you need more storage down the line you just get a more expensive option. I’ve contacted the CS numerous times regarding this but they just say we don’t have another option for now so it’s no help. Once I clean up my phone and back up all my photos onto my laptop I will be unsubscribing unfortunately and only use the free option if I need it.
Account restriction work around
by Microsoft dont like apple on 2020/12/15 06:48
The app was updated a while back to restrict the number of devices that can be connected to an account. Probably because quite a few people have a large chunk of free storage which they share across a number of devices which brings little or no revenue into Dropbox. The work around is to create a shared folder and create a second account. Log some of your devices into this second account. You are then back to sharing the data across 6 devices. Create a 3rd account and this gives you 9 devices and so on. If you have buckets of data this won’t work but 2GB is quite a sizeable chunk to share. For archive info use One Drive or some other slower package and keep Dropbox for the current on the fly info you need. It can be a bit of a faf to set up but it keeps it free to users. If you need access to lots of large data over the web consider using something like Western Digital Cloud. There is an initial outlay but the data is stored in a known location - your home. It can be configured to auto backup you PC and give remote access to all of your files. You could also share the space with your friends and everyone wins.
Great for storage but that’s about it
by Darreng0506 on 2020/06/27 10:32
Been yang DB for a couple years now as a paid subscription instead of using a hard drive. It’s great for storage but as I use it for all my media, photos, video and music have found that it lacks a lot in terms on media functionality. Would be great to have integrated media player with editing software, photo editing even being able to carry out simple tasks such as rotating images instead of having to export edit then save again and delete original unedited files. Also truth to batch move multilevel files in the app occasionally crashes and files are not moved and deselection of files and attempt to move again is required.
Great but has limits
by Rasheef on 2021/04/17 15:36
It’s a fantastic app, truly, I use it a lot. But it seems to lack some polish when integrating with iOS, and just support for modern video standards. My main gripe is you can’t export Live photos from iPhone, something Apple have supported for years there’s not really a good reason for not being able to export the mov file associated with Live photos. It means you still have to sync to a Mac and then export to Dropbox if you want to retain them, a major additional faff. Also the lack of support for HDR video previews is a little baffling, HDR has not really snuck up on us, it’s been coming for a long time. I’d like to be able to watch HDR without then looking like a washed out mess please.
Life saver
by JoeLeese on 2020/03/06 19:55
I very rarely write reviews, but Dropbox has earned 5 stars from me more than once. Absolute life saver, I pay for business storage and have never regretted it once. It’s saved me after tipping water on my laptop on client deadline day, and from my own stupidity deleting files without thinking. If you’re thinking about whether it’s worth paying for the space to keep all your files in the cloud...it is. Do it now and thank yourself later.
App Broken Since iOS13
by MrWillRA on 2020/07/07 15:44
I've either been unable to upload any files from my iPhone since September 2019 - or uploads were painfully slow and required the app to be open and the screen on. Background uploads DO NOT WORK. After a very unhelpful exchange with Dane from Dropbox Support he confirmed that it was no longer fully compatable since the intro of iOS13! I was told that my paid subscription is for the backup servers only and not the App. His advice was to resort to the desktop software and that my paid subscription does not involve any support. This was the end of our correspondence and no assistance was even given to obtain the files. Very disappointing as I've been paying for something I can't use as intended for 10 months. No offer of a refund was provided.
Thought this would help!
by Ennoaj on 2020/05/30 11:00
I downloaded this app and initially thought it was great to hold my school support documents on, making it easier to send information straight from my phone to parents, during the Covid lockdown I am supporting families and children especially with their transition anxiety to their next school. I have some very supportive documents which I had hoped I could send to parents and you have not allowed me to attach them unless I upgrade! I am really disappointed that during this very difficult time that your company are not supporting us key workers to help support families by lifting this fee. Truly disappointed. This could have been a really good tool to help us but instead the greedy fee has been your only interest.
Wonderful!
by AAA.KS on 2018/06/07 13:26
All I want to do is move my files out of dropbox into my ordinary device storage. It only gives me the option to download and view my files inside the app. I need it outside the app to use it to edit videos, transfer it to other mediums, like my usb flash drive. I feel like my own property is being controlled and quarantined away from me. I feel angry. EDIT!: I am happy! I have found out how to properly download my files. I click ”...”, then I click “export”, then I click “open in...”, then I can save to my iphone, copy to my Google drive and do what I want. Thank you!
App OK but not compatible
by Catfish_Spoonbender on 2020/09/17 14:06
The app itself has always worked fine, but I can’t rate it any higher than two stars because the browser version- on my tablet at least- is so slow as to be unusable. It’s not my browser/tablet as this is the only website I have a speed problem with. Two test runs to access two different files took more than half an hour (and I still can only open them on the screen, not download!). If you only want to use the app it’s ok, but if you ever want to be able to access your files from any device that doesn’t have it, I strongly suggest another cloud storage provider.
Easy and Essential
by Kemilyb on 2019/03/22 06:29
I Love Dropbox. Started almost a year ago when I joined a guitar group. My bulging folder of paper music, was heavy and a pain to keep printing off. Any alterations were wasteful. This digital space, where several of us can alter, share and view our music is a massive part of our time. Not sure life would be so easy without it.
Destroys battery life
by Just another SteveO on 2020/08/19 20:12
I was seriously about to return my iPad Pro for very poor battery life - it was dropping 40% or more overnight and normal usage during the day saw a terrible drop in battery life. Checked the battery in settings and found the culprit was the Dropbox app. Running in the background for up to 40 minutes every hour. Checked on Dropbox forum, not alone, others are seeing the same thing. Others also reported that turning off the background refresh didn’t solve the problem; deleting it however..... So, deleted app and so far, battery life normal. Needs sorting out - or just forget Dropbox, plenty of other providers available.
Only one overpriced storage scheme
by mcka98 on 2021/03/16 22:29
Just scoped out all the main photo backup apps as my 0365 subscription expired and my OneDrive storage shrank. My main archive is about 350 GIG so 500 GIG would be perfect. Dropbox only offers 2 terabytes for £9.99 a month which is way over what I need price and capacity wise. If only there was a 500 GIG storage option for £2.50... Are you reading this Dropbox people!!?. It’s actually far cheaper for me to go back to 0365 for £5.99 a month which gives me all the office apps/bells and whistles AND 5 terabytes of storage for my files and pictures. Can’t believe I’m bigging up Microsoft but you get a lot more for your money with them 😂
Bug in most recent update
by mrchimp on 2018/06/08 18:41
This used to be brilliant. I’ve reported several times that since the last update the app is using ENORMOUS amounts of mobile data, even with cellular data off for photos and videos. The app has used 12gb of my mobile data in a couple of days since I switched it back on, despite mostly being connected to WiFi, and video/photo upload off. I barely use the app most of the time so this is inexplicable. What the hell is it doing?! That’s the size of 3 full length DVDs or a large PlayStation game! It did the same in May and cost me a fortune in extra data charges until I realised the App was using it all. It got through 5gb in a hour that time, although admittedly I had photo uploading on, it seemed to get stuck loading 1 photo constantly. No compensation from Dropbox for all the wasted money on EE data top ups. I’m a paying user and I’m losing my patience with Dropbox for not sorting this out, if it is not sorted I’ll take my money elsewhere. SORT IT OUT DROPBOX
Horrific with Text Files
by webplus on 2018/09/17 20:33
Creating and saving text files is extremely bad with this app. It doesn’t allow you to simply open the text editor and add text with autosave as most iOS apps do. You have to tap something before you can edit a text file and then remember to save any changes or edits, otherwise it’s all lost. The app constantly fails to load the latest version of text files. Instead you get the version last opened on the device, which could be days or weeks out of date. The app may or may not realise this after several minutes and ask you to ‘refresh’ the text file to get the newest version. This frequently causes conflicted copies of text files. The only way to bypass these problems is to remember to force quit the app whenever it’s used to hopefully get updated text files. Very unreliable and a terrible experience if you use it with text files.
Making an iPad genuinely useful
by George AdvHtg on 2018/06/04 15:51
It would be great if DropBox would included an rtf editor within the preview pane on iOS. As of today - June 2018 - the only files you can directly type into are .txt files. Such a shame - surely an rtf-editor isn't too much to ask for? On the positive side, without dropbox it would be a real struggle to switch over to using iPad as an everyday business tool. The offline files facility is SO much better than Google Drive.
Easy to use, but false sense of security.
by viewer-x on 2018/05/28 17:36
I signed up for dropbox paid version in the hope of being able to sync and share my files across all my devices and be fully up to-date. Imagine my shock when having saved my spreadsheets to drop box that I’d spent hours working on my mobile pc, looking at the dropbox tray utility to confirm everything was synced, and opening up the same files on my internet enabled home pc to find that not only had my dropbox files in the cloud not been updated but the old files on my home pc overwrote the mobile laptop files destroying hours of work!! I would have been better off with a usb keyfob! (That is where I am now). No conflict resolution or management and no previous versions offered. Nada. Hugely disappointed. * No detailed file list with date & time * No effective conflict resolution for concurrent changes on more than 1 device.
So Useful!
by Ms GogoGirl on 2021/11/06 23:56
A friend set me up with Dropbox as a way of sending photos to me when I was homeless. I can’t live without it now. While apps are now charging to use pre-installed storage I am never worried about losing my phone or keeping my photos safe. They automatically go to Dropbox and I can access them on any device. What’s not to like??
Great to stay organised
by Cudgeecoo on 2020/05/30 17:44
I use this app mostly for work purposes but have a personal account too. The ease to be able to share dance choreography and work related things with colleagues is brilliant. If the monthly payments were lower for more storage to let’s say £6.99 I’d be tempted to upgrade my personal account. That’s the only thing I would like to suggest.
Great for work
by imp85281 on 2020/01/22 22:44
Consider using Dropbox for sharing files with VA’s or photos with them. My Va accesses whatever I put up and it’s super easy. I get emails when she changes things in the folders too so that’s great. 2 GB for free is loads too. I understand why you may start using more space and I think I’ll probably most likely end up there. I’m not sure how much I’ll use so I’ll probably take it one step at a time. I think I can back up my iPhone data this way but I’m not sure. I’ll have to look into that. All in all, I’m very pleased and have sent out referrals links too as I think lots of people can benefit for using this. It’s great. Thanks. Bye
Is this really a storage service
by ct1003 on 2021/08/06 09:29
App is designed for collaboration, so you have to send yourself a notification when you upload a file and heaven forbid you don’t want to share a whole folder, do you? So it’s not really very useful if you don’t have any collaborators and to rub salt into it doing anything with your data requires you to ‘export’ it so it’s not really very useful for storage. So change the name to DropSend and we will all know where we stand.
Awful experience
by Jaaaal on 2021/01/24 15:01
I recorded a video 14.5 minutes long of course it won’t send through normal channels so I thought great drop box option. Downloaded the app because it said it was better. I’ve signed up for a 30day free trial to even use, I’ve spent 1 hour 40 minutes uploading this video to it to send for the recipient to not even be able to view it without signing up themselves for the same trial. I am fuming. Absolute waste of time and will be cancelling and never using again. Next step going to try Google drive and hopefully that won’t let me down.
Continually fails to connect to server
by Deephorse on 2020/07/09 05:34
I've had the Dropbox app on my ipad for several years now, but hardly ever use it. I was recently sent a Dropbox link to download some files that I had purchased. It took me a while to work out hw to do this because information on how to use the app is non-existant. Once I knew what I was supposed to do the next issue was that the app continually failed to link to the server. I finally found a workaround and had to use it after each file download. It will be a while before I ever use Dropbox again.
Worst file storage app
by Genova witness on 2019/07/30 12:34
Just tried to use Dropbox after deleting it years ago, I should have left it deleted. After opening it up it says I have apparently used 98% of my 2Gb space but when I go to my files I can’t delete anything, the only files there are images other people have shared with me, are these taking up space in my storage? Who knows. It’s impossible to tell at a glance with the app’s terrible UI and usability. Overall a poor file storage app, many other apps developed by kids work far better, or just use google.
You have made a new update without notifying and it BAD!
by this cant work .. on 2019/03/11 18:41
I came on it thinking oh let move these file to my pc . Oh nooo I forgot it take forever to upload and I can’t even add the files some time get the old menu back ASAP it was a 5 star but no longer until you change it back and don’t say you haven’t it wasn’t like that yesterday or this morning in fact
Notifications temperamental
by Laurie-Jane on 2020/05/10 12:03
The notification system for comments or mentions in comments is extremely temperamental. Some days this will be working just fine but the majority of the time I have to wait for an email to say there has been a reply to a comment/mention. Aside from that Dropbox is fab and always has been. Just a shame about this feature.
Reliability is everything
by Ummsalam on 2020/03/16 09:23
Have been using Dropbox for several years now in its free version but recently upgraded to a paid contract. I researched other options and tested a few but found Dropbox to be the most reliable with a lot of flexibility. Not the cheapest but for me consistency and reliability of service was paramount.
Dropbox is a lifesaver
by Svensonator on 2021/07/30 08:20
Working from home during lockdown, working out and about, accessing docs from anywhere on any device, Dropbox is a lifesaver. No more “could you poss send me the budget we did for ... “ or “the post production schedule for the summer”. It’s all accessible all the time anywhere. I love it!!!
Always there for me....
by FizzyWhizzyPapa on 2018/05/26 06:06
It really is. I can save from my phone and find it from my laptop. In this day and age we shouldn’t be storing on our devices that is so last century ;-) Why have your smartphone or laptop die or get stolen or lost to find you’ve list all your important pictures and documents. Often our devices groan under the weight of all the storage they need to manage ! Dropbox it. Automatic camera upload, scanning and saving documents and decent storage at reasonable prices. You can make some documents available offline too which is helpful for guides, maps & timetables. It’s almost perfect, a little more whizz and more intuitive controls and settings would make this a standout market leader !
Take care, you may be paying twice!
by Markw57 on 2020/08/21 19:29
I am a long time Dropbox user with a Dropbox professional account. I used this app to connect to my existing Dropbox account. No problem with that, that is how you would expect to use it. However several years later, I have just found out I am paying twice for it. Apple has placed a subscription in my iTunes account. No idea how it got there. I have been paying around £10 per month for the privilege of connecting to my Dropbox Professional account which I am paying £199 a year for. I have never taken out another account, why would I? My account is directly with Dropbox. I don’t recall any messages in the app saying a subscription would be applied either. So take care with this app and check your subscriptions from time to time. The app works fine, just not at all happy about this scam.
Used to be brilliant ...
by AliGWright on 2021/07/22 15:58
… but some months ago the camera upload feature stopped finding images on my phone and I now have to select images for upload manually. I thought it had been fixed when it started working again about ten days ago, but yesterday it stopped finding images. I have vast amounts of storage, so there should not be a problem. Disappointing!
Over charged
by Emilyyy j on 2019/09/06 07:27
I have been using drop box for years and recently went over my limit on storage for free so I upgraded. I went on to my account and I still had no extra storage space and my account was still saying basic so I assumed the upgrade didn’t go through. I have checked my bank accounts and they have been taking £9.99 for months. I have tried to contact them, to cancel and refund but cannot get through and it’s impossible to stop it as my account still says basic. It’s so frustrating!
Can’t connect to IOS files
by Swebo on 2019/08/18 21:44
*******Issue below was resolved and fixed promptly ********** I am not sure when this happened but it must have been in the last couple days. When I open excel or word, I no longer can access my Dropbox files. I am being told that its not supported and sometimes even being told that the server is not reachable. I wish I could send you the screen shots. I have deleted the Dropbox app and reinstalled it - same issue. I have deleted my account from excel and word and now can’t re-connect it to Dropbox. It used to work well these last couple years for me.
Great App... but...
by alun101_uk on 2020/09/16 22:01
Been using Dropbox since the beginning and can’t fault the app, however, now I’m restricted to 3 devices only (I used 5 with my band) I need to upgrade. The price plans are still too much though. I’m not fussed about getting 2Tb of storage, more than happy with 8Gb as I use iCloud for most other things. If DB offered a monthly price of <£5 just for adding more users, that would be great, but £7.99 is just too much... hence not 5* review.
Can’t close file preview
by Mikebaughurst on 2019/09/28 18:10
Been using Dropbox for years & not had any real issues until last app upgrade. I now can’t close the file preview window, the x that used to be at the top on the left has disappeared, tried uninstalling, restarting iPad but to no avail. Most of my files have long file names which I now can’t see due to only having less than a quarter of the screen to use, probably going to delete app as it’s now unusable
Just what I needed
by 1chiquitita on 2020/05/19 08:09
It is easy to use, in particular to save all those documents and information that you cannot carry with you all the time, it is also secure and you can access your files anytime. I have tell friends about and they have also joined.
large uploads very inefficient
by Chaoticjohn on 2020/08/30 04:31
i generally have a good experience with dropbox which supplants a lot of the inadequacies of the ipad operating system. but i’ve found that large uploads take an extremely long time. i suspect there’s a problem in breaking files down. currently uploading a single 2.5gb file and it has taken +12 hours to get to not even get to 90%. i understand download and upload connections are optimised differently by infrastructure but this looks more like a problem in the app. the app runs extremely sluggishly in this time and like it’s consumed the device’s entire memory. i’m on ipad pro and i expect better. as i say generally very good. the upload handling though seems like it needs attention.
Poor scrolling
by CHECKPRIME on 2020/12/09 18:50
Please, please, please redesign the scrollbar. It’s impossible to use on an iPhone 11. That tiny little round excuse of a bar is so hard to press and drag. Also, why the hell do I need to log-in via a built-in browser when trying to submit feedback on your app. Please do put some more effort in the ux to make a full app instead of having vital sections like feedback loading in a browser. Thank you
Dropbox app
by Thearyan96 on 2018/09/27 20:02
I tapped the drop box app to open it but it was taking a very long time to open the app and put my email and password in they accepted my email and password but it is taking a long time to log in I deleted the app and downloaded it again I know I have my email and password is correct because I have written them down before I made my account as well as I log in on my laptop but I only have the problem when I use the app on my IPhone I don’t know if it my have problems with internet or the app any one have the same experience I have?
It’s good
by Tate1234321 on 2020/09/29 18:25
You can do a bit of changes a bit more bits and pieces it’s great a very good game the age though is including I thought it would be be like 12 years old but my friends love this app I quite boring but typically awesome pls do a update this is very indispensable and it’s royal and loyal I’m 45 years old this game is awesome
Drop great, but update is disappointing
by Slyppery Styx on 2020/03/05 11:20
Dropbox in an excellent way to store files and move them effortlessly between computers. It is worth paying for increased capacity. However, since the recent update, it has become less easy to use. For example, uploading files is more difficult and indexing is not as good. This is disappointing, but does not detract too badly for its overall usefulness.
Stuck/won’t update
by Chico Cheb on 2020/07/30 09:02
Last 2 weeks this app has tried to update but just gets stuck. Spinning loading icon, but never updates. Have been using this for years with no problems but just recently seems too keep sticking on update. Other than that the app still works fine.
Default upload folder change missing
by Ssotyi on 2019/05/07 23:03
I've been using Dropbox for around 7 years. And I can't believe I still have to manually struggle with all my 10k+ photos every time I get a new phone. Simply because I can't change the default upload folder. Like that I could just make a new folder every time I change my phone. And I change it very often.
Last Release
by David de Niese on 2020/04/11 15:16
The ability to see how many photos and videos are waiting to upload from my iPhone to Dropbox and how fast the upload is progressing has been removed from the latest release. Please can I have that functionality back. Apart from this it’s a 5 star product.
Too slow.
by deckr8 on 2020/01/27 13:02
The whole Dropbox is too slow particularly when you want to download from it. Most times it places you in a download queue so you can wait up to 10 minutes before it trickles the file to you eventually. After uploading a file it can take another 10 minutes for the system to register the upload on other devices no matter how much you refresh the screen. Not something I would consider paying for in an upgrade.
Major problems in latest version...
by Ken Kei Whitewind on 2018/10/13 09:24
I’ve been a long term user but there are major problems after the latest update. App keeps crashing when opening files. Freezes when trying to navigate files. Unusable basically. Is there no QA?
DROPBox
by hidehi1966-3 on 2020/10/28 18:48
I’ve been using Dropbox for several years now and am more than happy with the convenience it provides. In terms of security, versatility and ease of use, I also can manage my media, work and personal artefacts with confidence... I wish I’d thought of the Dropbox idea!.. Robert AWERE - Author/Publisher
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