Great easy to handle unlike Apple

Easy way to access my photos on laptop and phone, very pleased.

This app is amazing, my whole choir uses it all the time. Great work!

Once you go to a plus account it’s incredibly difficult to cancel, no clear cancellation link in your account. I’m still trying to cancel it now before I get charged and stuck in a loop of clicking on various links

These people are crooks DO NOT USE THEM they charge you but do not deliver the service you pay for Avoid avoid avoid!!!!!!!

I find it easy to use.

Have been using Dropbox for several years now in its free version but recently upgraded to a paid contract. I researched other options and tested a few but found Dropbox to be the most reliable with a lot of flexibility. Not the cheapest but for me consistency and reliability of service was paramount.

I need to use Dropbox only 3 times a year when I go to meetings for a particular society. I used to be able to read the documents on the website but now they are unreadable on the site and I have to use the app. I don’t need to keep any of these files once the meetings are over. I use Google for my photos and don’t want to link these or pay for a business account.

I never signed up for Plus trial. Now trying to cancel but there is no option in the app nor through Apple subscriptions. Disappointing business practice.

I’ve been using Dropbox for many years and I’m a big fan. I especially like the photos auto syncing functionality. But recently the app had been rotating my photos when syncing so they are appearing upside down compared to the photos app. The only way I seem to be able to fix it is to manually edit them and manually upload them individually. Really frustrating.

A perfectly excellent tool for all graphic artists, authors, writers and editors!

I very rarely write reviews, but Dropbox has earned 5 stars from me more than once. Absolute life saver, I pay for business storage and have never regretted it once. It’s saved me after tipping water on my laptop on client deadline day, and from my own stupidity deleting files without thinking. If you’re thinking about whether it’s worth paying for the space to keep all your files in the cloud...it is. Do it now and thank yourself later.

Flexible friendly and the best

Dropbox in an excellent way to store files and move them effortlessly between computers. It is worth paying for increased capacity. However, since the recent update, it has become less easy to use. For example, uploading files is more difficult and indexing is not as good. This is disappointing, but does not detract too badly for its overall usefulness.

The app is good, have been using it since 2011. I’m just a bit disappointing that you only get 50gb free and have to pay monthly. Overall good app

Very unstable now with latest upgrade having worked smoothly for years. Urgently need to sort out app stability with an update

Dropbox is very good. Quite happy with it.

You are not getting any money from me. Three devices only for basic Dropbox? No problem, as l have 150 gbs storage space on OneDrive, plus tons of other storage space on other Cloud apps. Keep your Dropbox 🤣

Excellent app Thank you Kim

Won’t download.

App is ok but the 3 device limit is too crippling. I’ve been with Dropbox since the beginning but now just use google and one drive. Shame.

Drop box should give us more price plan as apple iCloud does in terms of difference space capacity and prices to make it affordable for everyone. I will rate it 5***** only then

Dropbox used 23 hours background activity! I wondered why my battery was worse. The thing is, I haven’t opened the Dropbox app or used Dropbox for months! What on earth was it doing?

Dropbox now supports only 3 devices.... how poor. They are pushing for the paid subscription.

See Dropbox website, apparently it’s always users speed. It’s not. 4g connection. Up to google drive in seconds. Try drop box 25 minutes. Don’t bother.

What makes this app 208MB?!??!? I’m just trying to view a shared folder, then it forces me to download the app, then it tells me I can’t view it because I don’t have enough storage space. Why does that matter? I just want to view what has been shared with me, not pay for you to store it twice.

Dropbox must be coded by idiots. The current version makes it very tricky get a reliable download. The app used to be essential, but keeps getting worse, adding stuff that nobody asked for, and taking away features that were of benefit. Such as serving HTML pages. Nic

OMG I need to create an album and add to it several photos/videos from across the years in the upload folder and I STILL have to do each one one at a time! Why oh WHY have you still not made it possible to select all the photos to be moved and move them to a folder all in one go. I cant believe in all these years such a basic function is STILL not available. SORT IT OUT WE PAY YOU ENOUGH!!!

I have always used Dropbox and I absolutely love it. It has been my favourite solution for cloud storage. Unfortunately, it is completely unusable with the pages on iPad. When I work on pages document stored in Dropbox (and I assume this applies to Numbers and Keynote as well), a huge number of conflicted copies of the working document are created and store in the same directory. This makes the apps practically unusable with pages on the iPad. Apparently the issue is caused by the autosave in Pages. I have searched for solutions to this issues online but apparently there are none. Please Dropbox team fix this issue. Otherwise, I will sadly stop using Dropbox. Thanks Riccardo

It’s okay, don’t use it much

Syncing with Dropbox works okay but a nightmare if you want to upload files. It’s incredibly slow. Also, if you are trying to import a file from another app, Dropbox doesn’t work in the background and if your phone goes to screen lock the action is cancelled and you have to start again! I’ve given up trying to import files because of this.

The whole Dropbox is too slow particularly when you want to download from it. Most times it places you in a download queue so you can wait up to 10 minutes before it trickles the file to you eventually. After uploading a file it can take another 10 minutes for the system to register the upload on other devices no matter how much you refresh the screen. Not something I would consider paying for in an upgrade.

Consider using Dropbox for sharing files with VA’s or photos with them. My Va accesses whatever I put up and it’s super easy. I get emails when she changes things in the folders too so that’s great. 2 GB for free is loads too. I understand why you may start using more space and I think I’ll probably most likely end up there. I’m not sure how much I’ll use so I’ll probably take it one step at a time. I think I can back up my iPhone data this way but I’m not sure. I’ll have to look into that. All in all, I’m very pleased and have sent out referrals links too as I think lots of people can benefit for using this. It’s great. Thanks. Bye

I was offered I trial period with an option to cancel , I’ve tried cancelling this nightmare mare app , in the end I had to cancel my card to stop it taking money and I’m still getting messages of failed payment , it’s put me right off paying for apps through apple

Great app no issues with it. Would be nice though if the photos part of the app had a little more functionality, crop, rotate images etc and if it would be easier to move items into subsequent folders from within photos section as opposed to having to go via camera uploads section. Also would be nice to be able to select items just by dragging your finger as opposed to having to click each individual item.

I am trying to acquire DROPBOX I am not allowed to complete details of security as I am told my email or my password are incorrect. I have verified that both are correct HELP. ,,,,,,,,,

Be warned. They make it confusing and difficult to cancel the free trial for the pro Dropbox. Sneaky. So for this reason I refuse to join them. Surely this kind of business practice should be illegal.

I’ve tried free Dropbox, Dropbox Plus and now Dropbox Business yet whenever I post on my business page in Facebook I can’t access my photos on Dropbox! Why not?

Hello Dropbox, I cannot sign out, report my issue with my account or delete same files on my Dropbox when I’ve just applied for a free two week trial of more storage this week. What is wrong with your Dropbox via phone?

I am only running iOS 10. The latest version only supports iOS 11. Bad news! Please do not cut us off, we cannot all afford to keep upgrading to the latest iStuff and trashing the planet with throw away iPhones!!!

Have always loved the Dropbox app and found it so helpful for university life. But recently I have noticed a problem where I can not upload any file or photos to my Dropbox from my iPhone or iPad. Fix this please!!

Now this is the problem,I have to download Microsoft Word,PowerPoint and Excel to make them.I downloaded PowerPoint.Good app to store files I say.I would give it 4/5 for the theming,storage,files and logo.Could be better.Would be better with Google Drive.I’m a little bit unsure if it is good or not.😐.

What on earth have you done with the latest upgrade, please change it back. I want to be able to find my files and I don’t want Dropbox moving my photos around to different places and using up my space

Used to be great. Now the loading wheel spins endlessly without ever loading my files, even text files as small at 5 kB.

For a start, I can’t contact support from the iPhone app. Even if I'm logged into the app, when you finally find how to contact support, it asks you to log in (even though you’re logged in and can see your files). THE FIRST BUG . Another app on the iPhone inserts colons into the file names before uploading them to Dropbox. Windows can’t see such a file due to the faulty filename. those faulty files jam up the Dropbox app when you want offline viewing, and so the downloading for offline viewing stalls there and goes no further and can’t refresh or update other files, so the whole thing grinds to a halt without any indication to the user as to why. A bug. I’m talking to Dropbox about this. Anyway main points of failure due to this bug: 1). Deleted files from root of Dropbox folder are still showing, and even openable, after they’ve been deleted months ago on all desktop and laptop sync’d Dropbox folders 2). Offline files: never does download more than a few of them to the device even after months of waiting. I’m always on Wifi, I regularly press refresh on them, and yet still I get the blue refresh button which does nothing except offer to update (but it simply doesn’t, despite being a minuscule file and plenty of Wifi) or the yellow exclamation mark which refuses to clear or do anything, ever. In the settings page on the app it claims only eight files have been downloaded for offline use even though I’ve got hundreds green-ticked as locally stored. And still there’s a yellow warning sign on one folder saying “2 files might not download” and yet none of them are downloading, because it’s stalled. And on other folders I’m offered a blue pair of circles “refresh to update” icon which does nothing - again because it’s stalled So basically even one single file that it can’t download stalls the whole system! you have to track down that file and remove it from offline viewing, which might be very hard, and then keep watching all the time for the next stall, and resolve that manually.... and be in danger of a non-updated file being seen on your device. in other words the offline viewing part is completely unreliable. Come on Dropbox, fix this bug, it’s been years now. Update: email on 14-11-2019 they say they are aware of the bug and will notify me when it’s fixed.

It's a scammed account

So, Dropbox stops working on my iPad. Re-install - as suggested - and now it says I have too many linked devices and will have to pay to re-add my iPad. Crooks! The beauty of Dropbox was that it worked seamlessly and was free, with some reasonable limitations. Not any more. Now I’ll have to struggle to make Microsoft’s truly appalling OneDrive work for me instead. Pity that Dropbox is going to gradually lose all of its fans...

I purchased a subscription to this and have never been able to upload iPhone photos to it on the Dropbox app. It just hangs CONSTANTLY. I’ve tried their online chat help all I get are inane suggestions like check your wifi connection etc. Then they pass it off via email ticket to some other team who NEVER get back to you! Awful awful buggy app and impotent pointless support.

I am so disappointed with dropbox, with each upgrade it just gets worse. The problem is with file syncing - Ive been waiting about 3 weeks for some files to sync on my devices. I have 2TB dropbox account on 3 devices :- a Mac on Fibre Broadband, iphone XR and ipad pro ALL signed in to Dropbox. Ive also enabled syncing using mobile data as i have a ton of it. It seems that the more files i load on to dropbox the worse it gets. I can see the blue circles with stationary white arrows, according to the sparse support Documentation the arrows are supposed to be circling but on my devices they are stationary. My dropbox seemed to work fine when a small number of Files were loaded but the more files I load up it just gets S L O W E R to a STOP. I can understand maybe a hour or so for a large number but files, but this is getting ridiculous for a system that should be so easy to use. My only option now is to delete all my files on Dropbox

I cancelled my free trial to Dropbox plus within the 30 day trial and received an email from Dropbox confirming cancellation, but because I had purchased through App Store still got charged until I cancelled my subscription in App Store. Not explained at time very disappointed.

Dropbox used to be wonderful. Then the bean counters stepped in and ruined it, like so many productivity apps. Reducing the amount of free capacity, reducing the offline capability, and essentially restricting its usability with its counter intuitive flow. It now doesn’t work frankly. There are thankfully much better ones. Try PCloud for start.

Since upgrading my iPhone 7 Plus to iOS 13 (currently on iOS 13.1.3) I can no longer attach files from Dropbox to the iOS Outlook app. The app freezes.

Force update all the time. Profit profit profit. Not pleasant.

Don’t often use the app nor have much to sync however the most power hungry app whilst on charge. But why?... (ios 13.2, iPhone 11pro)

Since new version of iPhone software it’s ridiculously slow when opening files. And when you open excel now the screen sticks all the time. Can we get an update please???

Since installing latest software updates on my apple phone all the key features for using the Dropbox app have been lost. I can’t even save files without forced zip conversions and weird hoops involving duplicating messages via email. Please fix ASAP!

And once I get it open I can’t see half the sheet

Just deducting one point because the lock screen controls for playing music files (rewind, pause, play) don’t work.

Dropbox just crashes none stop No fix coming from Dropbox Currently useless

I uploaded all my holiday photos onto Dropbox and it offered to delete my photos from my camera roll I selected yes but they then wouldn’t process and now I’ve lost half of my holiday photos thanks.

I am giving this a one star as recently wanted to upload a document from Dropbox and found that it gets stuck and says waiting to download! Even ones that are available offline! It has been like that for days. Not impressed specially when you need quick access to your documents

Normally works perfectly but unable to save pdf from email to Dropbox since IOS update. Advice please!

Been using Dropbox for years & not had any real issues until last app upgrade. I now can’t close the file preview window, the x that used to be at the top on the left has disappeared, tried uninstalling, restarting iPad but to no avail. Most of my files have long file names which I now can’t see due to only having less than a quarter of the screen to use, probably going to delete app as it’s now unusable

it’s annoyin coz it’s long init

I’ve used Dropbox for over ten years and it never lets me down. I just wish it had a cheaper option for the 250-500 GB range - It’s a big leap from 5gb to 2TB! But that aside it’s far and away the best cloud file saving and sharing service out there.

Terrible interface,really hard to navigate,constant error messages.Deleted within a day,although that process was,I sensed,deliberately confusing too.Avoid.

Can’t seem to update latest version on an iPad Pro, update sticks halfway through updating.

Dropbox is my go to file sharing service, however I’ve recently noticed that the audio quality on sound files have been reduced drastically. As a music producer this leaves me no other choice but to switch platforms, a shame as i have been using dropbox for years. Eddie

I have been using drop box for years and recently went over my limit on storage for free so I upgraded. I went on to my account and I still had no extra storage space and my account was still saying basic so I assumed the upgrade didn’t go through. I have checked my bank accounts and they have been taking £9.99 for months. I have tried to contact them, to cancel and refund but cannot get through and it’s impossible to stop it as my account still says basic. It’s so frustrating!

Used to like dropbox but now will migrate all my data now that they have put a 3 device limit. There are plenty others to choose from without such an absurd limit! Bye!

The app is fine, my review is more a note on Dropbox in general. Been using Dropbox since it first launched and for all but perhaps the last couple of years I’ve been happy with it. It’s pricepoint for storage just isn’t competitive with the very good alternatives that has risen up around it which offer similar (& sometimes better) functionality. I have now moved my storage off the platform & will be winding my account down.

The free version has been changed and now only allows you to install Dropbox on 3 devices. The paid version is more expensive than Microsoft One Drive and the latter offer includes Office Apps. I will be moving to One Drive. I understand that they need to charge but the cost is way too much for what Dropbox offers.

*******Issue below was resolved and fixed promptly ********** I am not sure when this happened but it must have been in the last couple days. When I open excel or word, I no longer can access my Dropbox files. I am being told that its not supported and sometimes even being told that the server is not reachable. I wish I could send you the screen shots. I have deleted the Dropbox app and reinstalled it - same issue. I have deleted my account from excel and word and now can’t re-connect it to Dropbox. It used to work well these last couple years for me.

this has been a joke for 2 years. completely impossible functionality. all updates are cosmetic the mechanics are garbage. end up pulling my hair out if i have to send anything. does not work full stop

Ddcd

Taken subscription unlawfully without my authorisation beware they take money through high tunes without you knowledge . You cannot contact them neither . I have never subscribed or given them authorisation of subscription or payment . Fraudsters that’s what you are

Great app

Gone from a great sync service to a bloated piece of junk

Paying to use DropBox but frequently unable to access files, due to “you are currently not connected to the internet” nonsense when I’m using the internet. 🙄

Just tried to use Dropbox after deleting it years ago, I should have left it deleted. After opening it up it says I have apparently used 98% of my 2Gb space but when I go to my files I can’t delete anything, the only files there are images other people have shared with me, are these taking up space in my storage? Who knows. It’s impossible to tell at a glance with the app’s terrible UI and usability. Overall a poor file storage app, many other apps developed by kids work far better, or just use google.

Scan photo & Upload text into a text document. It’s very important.

I want to see the file extension in the file picker when attaching file to emails. For instance somebody does not have mac and I have cv in .pages, .xdoc, .doc I want to pick the .doc You do not see extension...

I was forced to download the Dropbox App as someone had put pictures on for me. I took the offer of the free version just to try it out but then decided that I didn’t really want it. I cancelled the subscription and advised Dropbox that I was cancelling. However, I received an email the other day saying my payment had failed. STOP TRYING TO TAKE A PAYMENT- IT’S BEEN CANCELLED and I certainly would not recommend to anyone else!

Beware when you use the click to sign up sure it’s not click to unsubscribe.

I’m a student, I have a number of computers connected to Dropbox for my work, as I have different laptops / desktops for different things at work and then my own computer. Had Dropbox for years, referred a load of people during the space race etc. Thought I’d install the app just to read some stuff on my iPad, but suddenly it wants me to only have 3 devices connected to Dropbox?? No, I’ll just use the website. Useless and pointless.

I used to use Dropbox years ago and found it to be really easy, intuitive and reliable. Now, after two days of trying to upload and share a 46mb PDF I’ve given up - it just will not upload. No connection issues, no other problem on the device. Just does not do what it is supposed to. IOS device - maybe just affecting me but has put me off I’m afraid.

I’ve always use Dropbox for file storage. Would be great if they retained files without losing a bit of resolution. Also please integrate file conversion within the app, I can’t view jp2 file types unless I convert them into jpg. Update: Thank you for your response.

Had Dropbox for years and got extra data by encouraging friends and colleagues to join to now have my access limited to three devices. Great way to reward loyalty.

Sync files from almost every OS. What more do you need.

Thanks for your response, unfortunately I’ve signed up to MS OneDrive which also works flawlessly and 1tb of space plus office 365 for better price (multiple devices - not 3) also and have Apple iCloud so don’t need all subscriptions. Great app that works (on the whole) flawlessly. But, is it me or is the price for upgrading to the paid version absolutely nowhere to be seen - until after you’ve clicked the upgrade button? ....

Hi Team, Dropbox is essential, is has been for years but always been limited with the storage. 1tb is the minimum but I just don’t need that much. Why not offer a lower tier, 500gb or even 200gb. My life takes up about 10gb in files and about another 100gb or so in picture and videos. I would must appreciate it if Dropbox could look into a cheaper and more beneficial storage option. Thanks,

I use Dropbox to share images with clients and find it great for this purpose. Full resolution images shared seamlessly and easy to use.

I’m trying to cancel my subscription. I purchased the app from App Store and I’m fallowing all the steps for the cancellation but when I have to select an option I don’t have the option of CANCEL!!!! Any advice ??

I don’t know what happened but it appears in the last June 2019 update it broke access in the files! Something to rectify dropbox!

They charge £10 per month to use this app, what a rip-off.

I’ve used this app for years and was very happy, but the removal of sync to all devices feels a bit scammy. Now researching other services.

Don’t know how to use so please take me off my of your subscription for this thank

This new “only three devices” malarkey has ruined the app experience for me. Having 5 devices that regularly need logging into makes for a lot of hassle but for the amount I actually have stored, it is not worth me paying the small fortune it costs to go premium. Oh well

For example, it’s now not possible to save files locally on your phone any more so that you don’t need internet to access them.. a long standing feature. Unless you now pay £8.99 a month! Thanks Dropbox.