I’ve always valued Dropbox. However since the new update over the last 24 hours it has continually drained the battery on my iPhone. What is going on??

The latest release will not download and update from the App Store. Just hangs. Have turned phone off and on again and still will not update. Please resolve soonest.

Been yang DB for a couple years now as a paid subscription instead of using a hard drive. It’s great for storage but as I use it for all my media, photos, video and music have found that it lacks a lot in terms on media functionality. Would be great to have integrated media player with editing software, photo editing even being able to carry out simple tasks such as rotating images instead of having to export edit then save again and delete original unedited files. Also truth to batch move multilevel files in the app occasionally crashes and files are not moved and deselection of files and attempt to move again is required.

...Last week I was able to create a zip file on my ipad, upload to Dropbox, this week I just keep getting a failed message all the time. I am paying for 2 tb of storage but if I can no longer do this then it is time to cancel my sub.

Infuriatingly unintuitive

I use Dropbox for work and it’s been so useful for sharing and storing files.

i have selected all the option, wifi and roaming data but nothing gets backed ip from my iPhone. So i go in manually and it start to upload and stops when the screen lock come on. Takes forever and been an issue for years!! Why is there a fix for this?

Tried to log in to my account but my old password didn’t work so I reset it via the email link I was sent. Every time I tried to log back in with my new email it failed! Downloaded google drive instead. Worked first time 👍

Searching for Dropbox files using Spotlight search function or Apple Files app on iPhone or iPad does not work - please stop ignoring this Dropbox!

I championed Dropbox to friends family my team... It was the world leader But the ease simplicity and transparency slowly eroded imho so that its unfortunately time for my relationship with the app to come to an end. Why? The last two times I've needed to use it it's let me down (for two different reasons) and I just can't afford wasting time at the moment... So long it's been fun. Hello OneDrive how you doing?

Really happy with the whole Dropbox system

- There is no way (at lest I don’t see it) to manage how much space Dropbox van take on my device. Dropbox is currently taking 42gb on my iPad Pro. - cannot upload large files if the app is not open? It takes forever to upload videos even on my fast WiFi connection. Plus I need to keep the app open while uploading so I cannot use my iPad during that time?

Back most of my important files and pics on drop box. Easy to connect and great for filing my documents.

Took £9.99 not even subscribed but took £9.99 can’t get refund. Would not 1 star but have to put something.

Spent years recommending to build up a useful amount of storage and now they limit to 3 devices - I send in my iPad for repair as it needed a new battery and now I can’t use Dropbox on it - Ridiculous and so expensive for the paid version compared to other services - AVOID companies that change the rules like this to extract money - BAD NEWS! Angry user!

Love Dropbox, it’s so straightforward and easy to use.

I can never save anything sent to me from Facebook messenger and open it in the Dropbox app

Would be a useful feature

It’s telling you I’m allowed three devices and won’t let me in, but I’m only using two devices.

I have nothing stored in Dropbox personally which amounts to anywhere near the free limit. I require Dropbox to access my employer’s account via a link. I continually get a message informing me that I have exceeded my limit. Pretty poor organisation.

I use this app mostly for work purposes but have a personal account too. The ease to be able to share dance choreography and work related things with colleagues is brilliant. If the monthly payments were lower for more storage to let’s say £6.99 I’d be tempted to upgrade my personal account. That’s the only thing I would like to suggest.

I downloaded this app and initially thought it was great to hold my school support documents on, making it easier to send information straight from my phone to parents, during the Covid lockdown I am supporting families and children especially with their transition anxiety to their next school. I have some very supportive documents which I had hoped I could send to parents and you have not allowed me to attach them unless I upgrade! I am really disappointed that during this very difficult time that your company are not supporting us key workers to help support families by lifting this fee. Truly disappointed. This could have been a really good tool to help us but instead the greedy fee has been your only interest.

Very useful tool can’t live without

This is a good app, and one of the things I use it for most is reading PDFs on my iPad. However, this seems to drain the iPad battery very quickly.

Runs in the background reducing battery life even when it has been disabled

Fantastic resource for storing all your stuff!! Ace.

App been working fine until now clicked on sync in keepass to sync with Dropbox but database disappeared from both??

It is easy to use, in particular to save all those documents and information that you cannot carry with you all the time, it is also secure and you can access your files anytime. I have tell friends about and they have also joined.

No options to change the paper size when printing

I’ve used Dropbox for years, mainly for storing and sharing audio files. However, recently I’ve noticed that a lot of files I copy/share to my Dropbox folder have noticeable glitches and audio dropouts, which is very frustrating, not to mention embarrassing when I’m trying to send files to clients with these faults.

Recommendation - Word, Spreadsheets documents do not open in the new ‘Office’ app via Dropbox.

Very disappointed as I downloaded the app to see the free trial of plus and I got charged.

The notification system for comments or mentions in comments is extremely temperamental. Some days this will be working just fine but the majority of the time I have to wait for an email to say there has been a reply to a comment/mention. Aside from that Dropbox is fab and always has been. Just a shame about this feature.

So useful for sharing photos and videos with friends

I only updated for the dark mode option and I can’t find where to switch it on.... UPDATE: I have been contacted by the developer to say that dark mode is only available on IOS13. Pity that, cos I am running iOS 12 on my device and don’t want to update. How about making a dark theme for the app for all versions of IOS? Thanks

No problems at all been using the app for Ages.

Not worth it.

I absolutely Love it. Great job 👌👍👏👏💓

A very clunky app that has not moved forward in any discernible way since its inception. Dropbox had a first mover advantage that is appears to be tragically squandering

Ace thNkyouuu xxxxxxxxxxxxxxxxxxcccxxxxxxxxxxxxxxxxxx

Whiter transferred GDAŃSK to Rathbones

Great app, perfect for photos and documents

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Doesn’t display a waveform for audiofiles like in the website. This would be very useful. Doesn’t properly display full file names when browsing. Long filenames could scroll...

Title says it all. Even nicknames are impossible.

I have been using Dropbox around ten years? I use this to store my important scanned documents and thesis and very rare information. Hope it can give more space for free users before they are committed to pay.

I love Dropbox. I can access all my documents whenever and wherever I need them. Lots more features too.

Subscribed to Dropbox for a free 30 day trail and been charged straight away. Apple say this is due to a subscription fee. Very misleading!!

The ability to see how many photos and videos are waiting to upload from my iPhone to Dropbox and how fast the upload is progressing has been removed from the latest release. Please can I have that functionality back. Apart from this it’s a 5 star product.

Slow, clunky and just as bad on PC as it is on phone app. Videos don’t even LOAD to play, let alone download. I can’t even bare the free trial, it’s hilarious to imagine PAYING for this garbage.

It takes ages to upload, regardless of Wi-fi or 4g.

Excellent in every way

I tried to downgrade my account month after month after month, customer service is terrible, I had to delete my entire PayPal account in the end to stop them taking money out of my account.

When ever I’m in the App store, I try to download Dropbox however it shows that I have already downloaded it however I don’t have the app there is a problem plz fix it

Great easy to handle unlike Apple

Easy way to access my photos on laptop and phone, very pleased.

This app is amazing, my whole choir uses it all the time. Great work!

Once you go to a plus account it’s incredibly difficult to cancel, no clear cancellation link in your account. I’m still trying to cancel it now before I get charged and stuck in a loop of clicking on various links

These people are crooks DO NOT USE THEM they charge you but do not deliver the service you pay for Avoid avoid avoid!!!!!!!

I find it easy to use.

Have been using Dropbox for several years now in its free version but recently upgraded to a paid contract. I researched other options and tested a few but found Dropbox to be the most reliable with a lot of flexibility. Not the cheapest but for me consistency and reliability of service was paramount.

I need to use Dropbox only 3 times a year when I go to meetings for a particular society. I used to be able to read the documents on the website but now they are unreadable on the site and I have to use the app. I don’t need to keep any of these files once the meetings are over. I use Google for my photos and don’t want to link these or pay for a business account.

I never signed up for Plus trial. Now trying to cancel but there is no option in the app nor through Apple subscriptions. Disappointing business practice.

I’ve been using Dropbox for many years and I’m a big fan. I especially like the photos auto syncing functionality. But recently the app had been rotating my photos when syncing so they are appearing upside down compared to the photos app. The only way I seem to be able to fix it is to manually edit them and manually upload them individually. Really frustrating.

A perfectly excellent tool for all graphic artists, authors, writers and editors!

I very rarely write reviews, but Dropbox has earned 5 stars from me more than once. Absolute life saver, I pay for business storage and have never regretted it once. It’s saved me after tipping water on my laptop on client deadline day, and from my own stupidity deleting files without thinking. If you’re thinking about whether it’s worth paying for the space to keep all your files in the cloud...it is. Do it now and thank yourself later.

Flexible friendly and the best

Dropbox in an excellent way to store files and move them effortlessly between computers. It is worth paying for increased capacity. However, since the recent update, it has become less easy to use. For example, uploading files is more difficult and indexing is not as good. This is disappointing, but does not detract too badly for its overall usefulness.

The app is good, have been using it since 2011. I’m just a bit disappointing that you only get 50gb free and have to pay monthly. Overall good app

Very unstable now with latest upgrade having worked smoothly for years. Urgently need to sort out app stability with an update

Dropbox is very good. Quite happy with it.

You are not getting any money from me. Three devices only for basic Dropbox? No problem, as l have 150 gbs storage space on OneDrive, plus tons of other storage space on other Cloud apps. Keep your Dropbox 🤣

Excellent app Thank you Kim

Won’t download.

App is ok but the 3 device limit is too crippling. I’ve been with Dropbox since the beginning but now just use google and one drive. Shame.

Drop box should give us more price plan as apple iCloud does in terms of difference space capacity and prices to make it affordable for everyone. I will rate it 5***** only then

Dropbox used 23 hours background activity! I wondered why my battery was worse. The thing is, I haven’t opened the Dropbox app or used Dropbox for months! What on earth was it doing?

Dropbox now supports only 3 devices.... how poor. They are pushing for the paid subscription.

See Dropbox website, apparently it’s always users speed. It’s not. 4g connection. Up to google drive in seconds. Try drop box 25 minutes. Don’t bother.

What makes this app 208MB?!??!? I’m just trying to view a shared folder, then it forces me to download the app, then it tells me I can’t view it because I don’t have enough storage space. Why does that matter? I just want to view what has been shared with me, not pay for you to store it twice.

Dropbox must be coded by idiots. The current version makes it very tricky get a reliable download. The app used to be essential, but keeps getting worse, adding stuff that nobody asked for, and taking away features that were of benefit. Such as serving HTML pages. Nic

OMG I need to create an album and add to it several photos/videos from across the years in the upload folder and I STILL have to do each one one at a time! Why oh WHY have you still not made it possible to select all the photos to be moved and move them to a folder all in one go. I cant believe in all these years such a basic function is STILL not available. SORT IT OUT WE PAY YOU ENOUGH!!!

I have always used Dropbox and I absolutely love it. It has been my favourite solution for cloud storage. Unfortunately, it is completely unusable with the pages on iPad. When I work on pages document stored in Dropbox (and I assume this applies to Numbers and Keynote as well), a huge number of conflicted copies of the working document are created and store in the same directory. This makes the apps practically unusable with pages on the iPad. Apparently the issue is caused by the autosave in Pages. I have searched for solutions to this issues online but apparently there are none. Please Dropbox team fix this issue. Otherwise, I will sadly stop using Dropbox. Thanks Riccardo

It’s okay, don’t use it much

Syncing with Dropbox works okay but a nightmare if you want to upload files. It’s incredibly slow. Also, if you are trying to import a file from another app, Dropbox doesn’t work in the background and if your phone goes to screen lock the action is cancelled and you have to start again! I’ve given up trying to import files because of this.

The whole Dropbox is too slow particularly when you want to download from it. Most times it places you in a download queue so you can wait up to 10 minutes before it trickles the file to you eventually. After uploading a file it can take another 10 minutes for the system to register the upload on other devices no matter how much you refresh the screen. Not something I would consider paying for in an upgrade.

Consider using Dropbox for sharing files with VA’s or photos with them. My Va accesses whatever I put up and it’s super easy. I get emails when she changes things in the folders too so that’s great. 2 GB for free is loads too. I understand why you may start using more space and I think I’ll probably most likely end up there. I’m not sure how much I’ll use so I’ll probably take it one step at a time. I think I can back up my iPhone data this way but I’m not sure. I’ll have to look into that. All in all, I’m very pleased and have sent out referrals links too as I think lots of people can benefit for using this. It’s great. Thanks. Bye

I was offered I trial period with an option to cancel , I’ve tried cancelling this nightmare mare app , in the end I had to cancel my card to stop it taking money and I’m still getting messages of failed payment , it’s put me right off paying for apps through apple

I am trying to acquire DROPBOX I am not allowed to complete details of security as I am told my email or my password are incorrect. I have verified that both are correct HELP. ,,,,,,,,,

Be warned. They make it confusing and difficult to cancel the free trial for the pro Dropbox. Sneaky. So for this reason I refuse to join them. Surely this kind of business practice should be illegal.

I’ve tried free Dropbox, Dropbox Plus and now Dropbox Business yet whenever I post on my business page in Facebook I can’t access my photos on Dropbox! Why not?

Hello Dropbox, I cannot sign out, report my issue with my account or delete same files on my Dropbox when I’ve just applied for a free two week trial of more storage this week. What is wrong with your Dropbox via phone?

I am only running iOS 10. The latest version only supports iOS 11. Bad news! Please do not cut us off, we cannot all afford to keep upgrading to the latest iStuff and trashing the planet with throw away iPhones!!!

Have always loved the Dropbox app and found it so helpful for university life. But recently I have noticed a problem where I can not upload any file or photos to my Dropbox from my iPhone or iPad. Fix this please!!

Now this is the problem,I have to download Microsoft Word,PowerPoint and Excel to make them.I downloaded PowerPoint.Good app to store files I say.I would give it 4/5 for the theming,storage,files and logo.Could be better.Would be better with Google Drive.I’m a little bit unsure if it is good or not.😐.

What on earth have you done with the latest upgrade, please change it back. I want to be able to find my files and I don’t want Dropbox moving my photos around to different places and using up my space

Used to be great. Now the loading wheel spins endlessly without ever loading my files, even text files as small at 5 kB.

For a start, I can’t contact support from the iPhone app. Even if I'm logged into the app, when you finally find how to contact support, it asks you to log in (even though you’re logged in and can see your files). THE FIRST BUG . Another app on the iPhone inserts colons into the file names before uploading them to Dropbox. Windows can’t see such a file due to the faulty filename. those faulty files jam up the Dropbox app when you want offline viewing, and so the downloading for offline viewing stalls there and goes no further and can’t refresh or update other files, so the whole thing grinds to a halt without any indication to the user as to why. A bug. I’m talking to Dropbox about this. Anyway main points of failure due to this bug: 1). Deleted files from root of Dropbox folder are still showing, and even openable, after they’ve been deleted months ago on all desktop and laptop sync’d Dropbox folders 2). Offline files: never does download more than a few of them to the device even after months of waiting. I’m always on Wifi, I regularly press refresh on them, and yet still I get the blue refresh button which does nothing except offer to update (but it simply doesn’t, despite being a minuscule file and plenty of Wifi) or the yellow exclamation mark which refuses to clear or do anything, ever. In the settings page on the app it claims only eight files have been downloaded for offline use even though I’ve got hundreds green-ticked as locally stored. And still there’s a yellow warning sign on one folder saying “2 files might not download” and yet none of them are downloading, because it’s stalled. And on other folders I’m offered a blue pair of circles “refresh to update” icon which does nothing - again because it’s stalled So basically even one single file that it can’t download stalls the whole system! you have to track down that file and remove it from offline viewing, which might be very hard, and then keep watching all the time for the next stall, and resolve that manually.... and be in danger of a non-updated file being seen on your device. in other words the offline viewing part is completely unreliable. Come on Dropbox, fix this bug, it’s been years now. Update: email on 14-11-2019 they say they are aware of the bug and will notify me when it’s fixed.

It's a scammed account